Health and Wellness Clerk (Part-Time; 32 Hours per Week)
Unit secretary job in Montgomery, AL
Provides administrative support to the Health and Wellness Department.
MAJOR DUTIES AND RESPONSIBILITIES:
Maintains and files student medical records.
Answers phones, schedules appointments, arrange student transportation needs, and greets students.
Assists students in completing medical insurance documents.
Monitors missed appointments and follows up as necessary. Updates missed appointments in Center Information System (CIS).
Completes purchase requisitions for medical supplies and for payment of vendors.
Enters CA-1 data into the Safety Health Information Management System (SHIMS).
Maintains a log of medically separated students.
Opens, sorts and distributes incoming correspondence, including faxes.
Follows all HIPPA rules and regulations.
Assists the center in every effort necessary to achieve its OMS goals, as well as ensuring that the Zero Tolerance Policy is strictly adhered to.
Promotes a positive work environment demonstrating career success standards and core values.
Other duties as assigned.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.
SKILLS/COMPETENCIES:
Knowledge of state and federal laws regulating patient privacy (HIPPA)
Effective communication skills, both written and verbal
Meticulous documentation/recording skills and attention to detail; excellent time management skills
Excellent customer service skills; ability to multi-task
Proficient in the use of computer software such as MSWord, Excel, Power Point, Outlook, etc.
Ability to effectively operate office equipment
EDUCATION REQUIREMENTS:
High School Diploma
EXPERIENCE:
One year secretarial experience-medical office experience preferred
OTHER:
Must possess valid driver's license with an acceptable driving record
ADA REQUIREMENTS:
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the company.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.
PHYSICAL ACTIVITIES:
Reading, writing and communicating fluently in English
Hearing and speaking to express ideas and/or exchange information in person or over the telephone
Seeing to read labels, posters, documents, PC screens, etc.
Sitting, standing, moving about or walking for occasional or frequent periods of time
Dexterity of hands and fingers to operate a computer keyboard and other office equipment
Kneeling, bending at the waist, stooping and reaching overhead
Retrieving and storing files and supplies; occasionally carrying and/or lifting light objects
WORKING CONDITIONS:
Campus and health care setting
Indoor and outdoor environment
Unit Secretary
Unit secretary job in Montgomery, AL
Job Description
This is a front desk position working with clients and other office staff. Primary duties include answering calls, scheduling and checking in clients for appointments, and entering demographic information into the EHR system.
DESCRIPTION OF DUTIES:
Provide front desk coverage.
Greet clients in a courteous and professional manner, providing them any assistance needed.
Ensure each client signs in on the sign-in sheet each visit.
Admits clients proficiently into the EHR system by entering demographic, insurance and financial information and hospital discharges, walk-ins and referrals.
Verify and update insurance and address changes during each visit.
Register new and update existing clients' demographic and financial information.
Complete insurance claim forms for services and obtain appropriate signatures on all insurance claim forms.
Use computer software to make and reschedule appointments.
Confirm appointments for the next day.
Prepare, pull, and file charts for appointments for the following day.
Prepare encounter (superbill) forms for doctors and review for correctness and legibility.
Responsible for insurance referrals.
Prepare records requests on clients for next day appointments
Review client chart for accuracy and completion.
Assist with correction of chart deficiencies noted in administrative/clinical reviews.
Assist with State Reporting.
Answer telephone calls, take messages, and return calls.
Balance money and receipts at the end of each business day and submit to supervisor by the next business day
Pick up and distribute mail to assigned staff.
Prepare and handle all outgoing mail.
Provide front desk and call center coverage for all Carastar facilities when needed.
Responsible for keeping the reception area and waiting rooms clean and organized.
Maintain stock of office supplies.
Perform other related duties as requested by supervisor.
REQUIREMENTS:
Working knowledge of medical office practices.
Ability to work independently or with a group.
Familiarity with principles and practices of medical records.
Excellent interpersonal skills and ability to communicate in a courteous manner with all persons, both in person and in writing.
Ability to relate well to the public, in person or on the telephone, in a pleasant manner.
Ability to work in a fast-paced work environment.
Reliable transportation and willingness to work at any Carastar facility as needed.
Basic computer and typing skills.
QUALIFICATIONS:
High School or GED from an accredited institution.
Additional coursework in secretarial business practices, typing, or computer and office equipment preferred.
Must hold and maintain a valid driver's license and maintain a driving record that is acceptable to Carastar's insurance carrier.
Must maintain at least liability coverage on personal vehicles.
Medical Receptionist
Unit secretary job in Montgomery, AL
Benefits: * Health Savings Account (HSA) * Life & Disability Insurance * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development
* Vision insurance
* Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
* Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
* Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
* Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
* Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
* Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
* Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
* Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
* You have experience with insurance verification and medical billing (non-negotiable!).
* You can explain complex insurance concepts to frustrated patients with empathy and clarity.
* You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
* You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
* You're tech-savvy with medical billing software and EMR systems.
* You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
* You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
* Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
* Receive specialized training in insurance verification and patient financial counseling.
* Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
* Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
* Be part of healthcare innovation that's expanding nationwide.
* Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, you'll receive:
* Medical, Dental & Vision Insurance (available after 30 days)
* Mental Health & Prescription Coverage
* Health Savings Account (HSA) with employer contributions
* Short & Long-Term Disability + Life Insurance
* 401(k) with Employer Match
* Paid Time Off starting at 152 hours/year
* Employee Assistance Program (free counseling sessions)
* Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to work-every shift, every patient.
The Details:
* Location: Our state-of-the-art urgent care facility
* Schedule: Full-time with flexible shifts (some evenings/weekends)
* Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
MEDICAL RECEPTIONIST FT AND PT
Unit secretary job in Millbrook, AL
Job DescriptionSalary: $12-$14 per hour
Convenient Care Millbrook has Openings for experienced Medical Registration Specialist. We are looking for people with a caring energy, and a positive attitude. If you are looking for more than just a job, please apply. Schedule flexibility is a MUST. Monday - Friday hours. NO WEEKENDS. No interviews without an appointment. Please include references when submitting resume.
Skils required:
Ability to Multi-task, and attention to detail a MUST
Strong Phone management skills
Word & Excel knowledge
Good typing skills
Good Patient engagement skills
Organizational Skills
Teamwork
previous work with EHR
Knowledge of triage a Bonus
Ability to grasp job responsibilities of job quickly
Experience with previous patient registration/insurance verification a plus
Unit Secretary 7p
Unit secretary job in Selma, AL
Unit Secretary 7p (Job Number: 549258) Description At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
The Unit Secretary performs a combination of administrative, clerical, and supportive patient care duties under the supervision of a Registered Nurse in an acute care hospital setting. This position plays a vital role in maintaining the operational flow of the unit by supporting healthcare providers, facilitating communication among departments, and assisting with non-clinical patient care tasks. The Unit Secretary ensures a clean, safe, and organized environment and maintains accurate records and communication systems.
Essential Functions
Greets and assists patients, visitors, and staff in a courteous and professional manner
Answers, screens, and routes telephone calls; pages overhead and calls codes as necessary
Assists with patient admissions, discharges, and transfers
Maintains and updates patient charts and medical records
Orders, stocks, and organizes unit supplies and equipment
Provides supportive care under the supervision of nursing staff (e.g., hygiene, nutrition, mobility assistance)
Transports patients and specimens within the hospital
Assists with patient room setup and turnover, including cleaning and linen changes
Helps with patient identification and orientation to the unit
Follows infection control and safety procedures, including proper disposal and equipment sanitation
Participates in hospital safety practices, including huddles, briefs, debriefs, and use of learning boards
Knowledge/Skills/Abilities/Expectations
Strong critical thinking, organizational, and communication skills
Ability to read and write legibly and follow directions accurately
Effective interpersonal skills and the ability to work collaboratively in a healthcare team
Must remain calm and function effectively under stressful or emergency situations
Demonstrates knowledge and skills necessary to care for diverse patient populations
Physical ability to perform tasks including standing, walking, bending, lifting (up to 50 lbs), and transporting patients
Familiarity with standard precautions and infection control practices
Comfortable using computer systems and electronic health records
Qualifications Education
High school diploma or equivalent required.
Completion of a nursing assistant or medical office assistant program preferred.
Licenses/Certifications
Basic Life Support (BLS) certification required within timeframe specified in facility policy.
Registration with the State Board of Nursing Aide Registry preferred.
Experience
Prior experience in a hospital or patient care setting preferred.
Successful completion of hospital orientation and competency requirements is required.
Job: Administrative/Clerical/SecretarialPrimary Location: AL-Selma-Vaughan Regional Medical CenterOrganization: 0492 - Vaughan Regional Medical CenterShift: Night
Auto-ApplyChiropractic Office Receptionist
Unit secretary job in Montgomery, AL
Salary: Varies based on experience & qualifications
We are a fast paced high volume Chiropractic office who has been family owned for 20+ years. We are well known in the Montgomery and surrounding areas for our compassionate staff and excellent customer service. We are looking to add an all-star team player to the team! Experience is highly preferred but not necessarily required. The hiring process steps are as follows:
Submit your resume
Include your professional references or you can email them ********************************
Complete the required assessment by clicking the link below. We want to ensure that all applicants have a fair and equal chance, so were using a TestGorilla assessment.This minimizes unconscious bias in our hiring process. Ready to join our team? Start by clicking the link below. Create a candidate test gorilla profile and take the assessments.
**************************************
4. Successful candidates will be invited to a job interview
JOB DESCRIPTION AND REQUIREMENTS:
The most important skill for this job is being able to communicate effectively with patient's about the importance of following their Doctor's treatment plan in order to schedule the necessary appointments for that patient.
In addition to this you will b e on the phone ALOT and need to be comfortable making ALOT of phone calls and talking to ALOT of people over the phone with excellent phone etiquette and a happy attitude.
Must smile and greet patients and get their follow up and additional appointments scheduled AND be comfortable collecting money due at the time of service.
Must be willing to learn about the benefits of each service in the office and master the ability to communicate the benefits to patients.
Must have excellent phone etiquette and grammar
Must be compassionate and caring when it comes to wanting patient's to benefit and get the most from their treatment at the office.
Must have a happy attitude that is also heard through the phone
Must be a people person and be very effective at communicating well with others.
Must have high energy and good phone skills with a bubbly personality and presence
Greeting and providing the BEST customer service to patients over the phone and in person
Existing patients check out and scheduling of next appointments according to office protocol.
Handles all scheduling/ rescheduling of all types of appointments.
Initiating communication with team member responsible for referrals to /from other offices that identified as needed at patient check out.
Initiating communication with team member responsible for authorizations needed for existing patients
Initiating communication with team member responsible for patient record and statement requests
Ensuring that existing patient services and financials in charts are recorded according to office protocol
Answer billing questions related to daily charges, daily collections, and daily posting.
Handles incoming phone calls for appointment scheduling.
Ensures that reminder texts are going out
Easy ApplyAdmissions Clerk - Full Time
Unit secretary job in Selma, AL
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
* The Admissions Clerk is responsible for performing reception, registration, and clerical duties associated with patient admissions for inpatient, outpatient, and emergency room services. This role involves obtaining accurate demographic, billing, and clinical information, ensuring appropriate documentation, and maintaining communication with internal and external stakeholders to facilitate the admissions process.
Essential Functions
* Perform patient registration for scheduled and unscheduled admissions, outpatient procedures, and ER services
* Obtain and verify patient demographic, billing, and insurance information, ensuring accuracy and completeness
* Distribute and explain forms, documents, and educational handouts to patients or their caregivers
* Coordinate with physician offices, nursing units, and other departments to facilitate the admissions process
* Verify insurance benefits and obtain pre-certifications/authorizations as required
* Collect co-pays, deductibles, and other payments, and provide financial counseling referrals when necessary
* Maintain accurate records of all patient interactions and document actions taken to resolve patient inquiries
* Participate in call rotations as scheduled to provide coverage for the admissions desk
* Ensure compliance with hospital policies regarding patient confidentiality and HIPAA regulations
* Maintain a clean and organized workspace, including sanitizing telephones and workstations
* Assist with other administrative duties as assigned by the Admissions Supervisor
Knowledge/Skills/Abilities/Expectations
* Excellent communication and customer service skills
* Strong attention to detail and accuracy in data entry
* Proficiency in Microsoft Office applications (Word, Excel, Outlook)
* Basic knowledge of insurance verification and billing processes
* Ability to manage multiple tasks and work under pressure in a high-stress environment
* Strong organizational and time management skills
Qualifications
Education
* High School Diploma or equivalent required
License/Certification
* None
Experience
* Previous experience in a hospital or medical office setting preferred
* Ability to work effectively under minimal supervision in a fast-paced environment
Front Office Specialist
Unit secretary job in Montgomery, AL
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal); assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
Double check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations / close day / countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
General office duties and cleaning to be assigned by the manager.
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
Auto-ApplyPart-Time Receptionist / Front Office
Unit secretary job in Montgomery, AL
Job Description
Maranda Hiett - State Farm Agency, located in Montgomery, AL, has an immediate opening for a part-time Front Office - Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency
Manage incoming calls
Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
You will receive:
Hourly Pay
Valuable experience
Growth potential/Opportunity for advancement within my office
Ideal Candidate:
Strong phone contact handling skills and active listening
Comfortable with making outbound calls
Genuinely excited to help customers
Patient, empathetic, and passionately communicative; loves to talk
Ability to empathize with and advocate for clients when necessary
Strong Problem-solving skills
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
RECEPTIONIST | ALL LOCATIONS
Unit secretary job in Prattville, AL
Job Description
Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click here to start the assessment.
Job Duties:
Prepare clinics in advance for upcoming physician schedules.
Check for errors in scheduling on your clinic schedule.
Print physician clinical schedule and surgery schedule for the clinical staff 30 minutes after each clinic.
Change patient statuses appropriately within the EMR and Clearwave systems.
Clear canceled, rescheduled, and no-show patient superbills daily.
Import patient medical information from the patient portal and pharmacies when available.
Verify patient insurance coverage, check for other policies, and determine the correct co-pay amount to collect.
Obtain a copy of the patient's driver's license and front and back of insurance cards if not scanned at the Kiosk.
Verify all patient information from Clearwave to the EMR system each time the patient checks in.
Obtain a complete update of the patient's medical history every 12 months.
Obtain and enter referrals for Medicaid, Tricare, certain Blue Cross Blue Shield policies, and any other insurance policies that require them.
Collect, count, and turn in any monies collected and appropriate receipts to the safe daily.
Count and record totals for the change bag after using and at the end of the day after returning to the safe.
Communicate with your supervisor when voided payments are needed and turn in all voided receipts from Clearwave to your supervisor.
Clear all flags and tasks in Clearwave at the end of each clinic.
Close the Clearwave money journal every morning and turn in to accounts receivable representative.
Coordinate physical therapy scheduling.
Coordinate patient referrals to outside facilities for consults with the Medical Records department.
Schedule follow up appointments within the practice or consults within the practice.
Send prescriptions electronically to patient selected pharmacies.
Schedule any tests ordered such as MRI, CT, labs, DEXA, EMG/NCV, ultrasounds, etc.
Place labs in the appropriate bin for pickup, and call or text outside agent for pickup.
Dispose of patient records in the correct receptacle daily.
Call appropriate agencies for assistance in case of emergency.
Relay messages to physicians when necessary to complete patient requests.
Record comments in patient charts to ensure good communication and understanding for all departments on issues as they arise.
Print payment charge detail reports when requested by patients and explain charges when necessary.
Direct walk-in patients to the correct department or facility or register and schedule appointments when needed.
Report any facility issues (ex. Lights blinking, broken equipment) to your supervisor.
Sanitize and clean iPads, Kiosks, and your work area during down time.
Follow appropriate dress code presenting a professional and cohesive image.
Correctly record your time in and out of work daily and check for missed punches. Sign off bi-weekly on your time.
Turn in all time off requests to your supervisor in a timely manner.
Work with the Insurance Department to set up payment arrangements with patients when necessary.
Work with the Medical Records department with scanning, filing, or any task assigned or requested.
Help other departments and your supervisor with tasks assigned or requested to ensure a cohesive teamwork environment.
Cross-train to check-out or check-in when scheduled by your supervisor.
Comply with all HIPPA rules when dealing with patients and patient information.
Stay late until all patients have been checked out and/or the doors lock.
Participation in facility meetings and activities when scheduled.
Front Office
Unit secretary job in Auburn, AL
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Office
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
Receptionist at Kamp Krazy Bones 2
Unit secretary job in Clanton, AL
Job Description
Kamp Krazy Bones 2 in Clanton, AL is looking for one receptionist to join our team. We are located on 406 7th St North. Our ideal candidate is self-driven, punctual, and hard-working.
Responsibilities
Greet and welcome guests in a friendly and professional manner
Answer and screen phone calls
Organize and schedule meetings as needed
Maintaining office cleanliness and organization of resources
As a dog bather, your duties focus on washing dogs in a pet grooming facility, animal spa, or boarding venue. In this job, you wash dogs using pet cleaning products, blow dry and then brush their fur, and provide care until their owner picks them up. Some bathers groom dogs themselves, while others focus on washing services and leave other professionals to post-bath grooming tasks. You will have additional responsibilities, such as offering nail trim services or bath and tides. In addition to pet facilities, dog bathers will work in the boarding kennels area.
You will also be a receptionist. This will include answering phone calls scheduling appts and confirming appts. You will also have to cleaning skills.'
Qualifications
Proven experience as an outstanding receptionist
Knowledge of spreadsheets and word processing documents
Excellent customer service skills and courteous phone manner
Time-management and organizational skills
Dog Control
Effective communication with team members and dog parents
Teamwork and collaboration
Problem-solving
Attention to detail
Patience
Ability to self-critique; hold oneself and others accountable.
We are looking forward to hearing from you.
Unit Secretary 7a
Unit secretary job in Selma, AL
Unit Secretary 7a (Job Number: 549877) Description At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking.
Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job SummaryThe Unit Secretary performs a combination of administrative, clerical, and supportive patient care duties under the supervision of a Registered Nurse in an acute care hospital setting.
This position plays a vital role in maintaining the operational flow of the unit by supporting healthcare providers, facilitating communication among departments, and assisting with non-clinical patient care tasks.
The Unit Secretary ensures a clean, safe, and organized environment and maintains accurate records and communication systems.
Essential FunctionsGreets and assists patients, visitors, and staff in a courteous and professional manner Answers, screens, and routes telephone calls; pages overhead and calls codes as necessary Assists with patient admissions, discharges, and transfers Maintains and updates patient charts and medical records Orders, stocks, and organizes unit supplies and equipment Provides supportive care under the supervision of nursing staff (e.
g.
, hygiene, nutrition, mobility assistance) Transports patients and specimens within the hospital Assists with patient room setup and turnover, including cleaning and linen changes Helps with patient identification and orientation to the unit Follows infection control and safety procedures, including proper disposal and equipment sanitation Participates in hospital safety practices, including huddles, briefs, debriefs, and use of learning boards Knowledge/Skills/Abilities/ExpectationsStrong critical thinking, organizational, and communication skills Ability to read and write legibly and follow directions accurately Effective interpersonal skills and the ability to work collaboratively in a healthcare team Must remain calm and function effectively under stressful or emergency situations Demonstrates knowledge and skills necessary to care for diverse patient populations Physical ability to perform tasks including standing, walking, bending, lifting (up to 50 lbs), and transporting patients Familiarity with standard precautions and infection control practices Comfortable using computer systems and electronic health records Qualifications EducationHigh school diploma or equivalent required Completion of a nursing assistant or medical office assistant program preferred Licenses/CertificationsBasic Life Support (BLS) certification required within timeframe specified in facility policy Registration with the State Board of Nursing Aide Registry preferred ExperiencePrior experience in a hospital or patient care setting preferred Successful completion of hospital orientation and competency requirements is required Job: Administrative/Clerical/SecretarialPrimary Location: AL-Selma-Vaughan Regional Medical CenterOrganization: 0492 - Vaughan Regional Medical CenterShift: Day
Auto-ApplyMedical Receptionist
Unit secretary job in Wetumpka, AL
Benefits: * Health Savings Account (HSA) * Life & Disability Insurance * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development
* Vision insurance
* Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
* Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
* Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
* Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
* Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
* Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
* Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
* Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
* You have experience with insurance verification and medical billing (non-negotiable!).
* You can explain complex insurance concepts to frustrated patients with empathy and clarity.
* You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
* You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
* You're tech-savvy with medical billing software and EMR systems.
* You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
* You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
* Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
* Receive specialized training in insurance verification and patient financial counseling.
* Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
* Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
* Be part of healthcare innovation that's expanding nationwide.
* Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, you'll receive:
* Medical, Dental & Vision Insurance (available after 30 days)
* Mental Health & Prescription Coverage
* Health Savings Account (HSA) with employer contributions
* Short & Long-Term Disability + Life Insurance
* 401(k) with Employer Match
* Paid Time Off starting at 152 hours/year
* Employee Assistance Program (free counseling sessions)
* Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to work-every shift, every patient.
The Details:
* Location: Our state-of-the-art urgent care facility
* Schedule: Full-time with flexible shifts (some evenings/weekends)
* Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
#JoinTheAFCTeam
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Unit Secretary 7a
Unit secretary job in Selma, AL
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
* The Unit Secretary performs a combination of administrative, clerical, and supportive patient care duties under the supervision of a Registered Nurse in an acute care hospital setting. This position plays a vital role in maintaining the operational flow of the unit by supporting healthcare providers, facilitating communication among departments, and assisting with non-clinical patient care tasks. The Unit Secretary ensures a clean, safe, and organized environment and maintains accurate records and communication systems.
Essential Functions
* Greets and assists patients, visitors, and staff in a courteous and professional manner
* Answers, screens, and routes telephone calls; pages overhead and calls codes as necessary
* Assists with patient admissions, discharges, and transfers
* Maintains and updates patient charts and medical records
* Orders, stocks, and organizes unit supplies and equipment
* Provides supportive care under the supervision of nursing staff (e.g., hygiene, nutrition, mobility assistance)
* Transports patients and specimens within the hospital
* Assists with patient room setup and turnover, including cleaning and linen changes
* Helps with patient identification and orientation to the unit
* Follows infection control and safety procedures, including proper disposal and equipment sanitation
* Participates in hospital safety practices, including huddles, briefs, debriefs, and use of learning boards
Knowledge/Skills/Abilities/Expectations
* Strong critical thinking, organizational, and communication skills
* Ability to read and write legibly and follow directions accurately
* Effective interpersonal skills and the ability to work collaboratively in a healthcare team
* Must remain calm and function effectively under stressful or emergency situations
* Demonstrates knowledge and skills necessary to care for diverse patient populations
* Physical ability to perform tasks including standing, walking, bending, lifting (up to 50 lbs), and transporting patients
* Familiarity with standard precautions and infection control practices
* Comfortable using computer systems and electronic health records
Qualifications
Education
* High school diploma or equivalent required
* Completion of a nursing assistant or medical office assistant program preferred
Licenses/Certifications
* Basic Life Support (BLS) certification required within timeframe specified in facility policy
* Registration with the State Board of Nursing Aide Registry preferred
Experience
* Prior experience in a hospital or patient care setting preferred
* Successful completion of hospital orientation and competency requirements is required
Front Office Specialist
Unit secretary job in Montgomery, AL
A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
LOCATION
Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.
Provide exceptional customer service during every patient encounter (in person or via phone).
Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.
Answer phones (both external and internal); assure prompt, courteous service at all times.
Practice urgency at all times with consideration to the patient's time, as well as doctor's time and schedule.
Double check insurance authorizations to ensure completion and build accurate flow sheets.
Check out patients and collect correct payments according to procedures.
Manage patient flow in the office and ensure communication to maximize efficiency and customer service.
Complete daily reconciliations / close day / countdown cash drawer.
Comply with all company policies and procedures, including HIPAA.
General office duties and cleaning to be assigned by the manager.
QUALIFICATIONS
Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
EDUCATION AND/OR EXPERIENCE
High school diploma or GED required
LICENSES AND CREDENTIALS
None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
NOTE: s are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.
Chiropractic Office Receptionist
Unit secretary job in Prattville, AL
Salary: Varies based on experience & qualifications
We are a fast paced high volume Chiropractic office who has been family owned for 20+ years. We are well known in the Prattville and surrounding areas for our compassionate staff and excellent customer service. We are looking to add an all-star team player to the team! Experience is highly preferred but not necessarily required. The hiring process steps are as follows:
Submit your resume
Include your professional references
Complete the required assessment by clicking the link below. We want to ensure that all applicants have a fair and equal chance, so were using a TestGorilla assessment.This minimizes unconscious bias in our hiring process. Ready to join our team? Start by clicking the link below. Create a candidate test gorilla profile and take the assessments.
**************************************
4. Successful candidates will be invited to a job interview
JOB DESCRIPTION AND REQUIREMENTS:
The most important skill for this job is being able to communicate effectively with patient's about the importance of following their Doctor's treatment plan in order to schedule the necessary appointments for that patient.
In addition to this you will b e on the phone ALOT and need to be comfortable making ALOT of phone calls and talking to ALOT of people over the phone with excellent phone etiquette and a happy attitude.
Must smile and greet patients and get their follow up and additional appointments scheduled AND be comfortable collecting money due at the time of service.
Must be willing to learn about the benefits of each service in the office and master the ability to communicate the benefits to patients.
Must have excellent phone etiquette and grammar
Must be compassionate and caring when it comes to wanting patient's to benefit and get the most from their treatment at the office.
Must have a happy attitude that is also heard through the phone
Must be a people person and be very effective at communicating well with others.
Must have high energy and good phone skills with a bubbly personality and presence
Greeting and providing the BEST customer service to patients over the phone and in person
Existing patients check out and scheduling of next appointments according to office protocol.
Handles all scheduling/ rescheduling of all types of appointments.
Initiating communication with team member responsible for referrals to /from other offices that identified as needed at patient check out.
Initiating communication with team member responsible for authorizations needed for existing patients
Initiating communication with team member responsible for patient record and statement requests
Ensuring that existing patient services and financials in charts are recorded according to office protocol
Answer billing questions related to daily charges, daily collections, and daily posting.
Handles incoming phone calls for appointment scheduling.
Ensures that reminder texts are going out
RECEPTIONIST | ALL LOCATIONS
Unit secretary job in Wetumpka, AL
Job Description
Important Note: As part of the application process, we ask all candidates to complete the Predictive Index assessment. It should only take 5-10 minutes to complete. Prior to submitting your application for the role, click here to start the assessment.
Job Duties:
Prepare clinics in advance for upcoming physician schedules.
Check for errors in scheduling on your clinic schedule.
Print physician clinical schedule and surgery schedule for the clinical staff 30 minutes after each clinic.
Change patient statuses appropriately within the EMR and Clearwave systems.
Clear canceled, rescheduled, and no-show patient superbills daily.
Import patient medical information from the patient portal and pharmacies when available.
Verify patient insurance coverage, check for other policies, and determine the correct co-pay amount to collect.
Obtain a copy of the patient's driver's license and front and back of insurance cards if not scanned at the Kiosk.
Verify all patient information from Clearwave to the EMR system each time the patient checks in.
Obtain a complete update of the patient's medical history every 12 months.
Obtain and enter referrals for Medicaid, Tricare, certain Blue Cross Blue Shield policies, and any other insurance policies that require them.
Collect, count, and turn in any monies collected and appropriate receipts to the safe daily.
Count and record totals for the change bag after using and at the end of the day after returning to the safe.
Communicate with your supervisor when voided payments are needed and turn in all voided receipts from Clearwave to your supervisor.
Clear all flags and tasks in Clearwave at the end of each clinic.
Close the Clearwave money journal every morning and turn in to accounts receivable representative.
Coordinate physical therapy scheduling.
Coordinate patient referrals to outside facilities for consults with the Medical Records department.
Schedule follow up appointments within the practice or consults within the practice.
Send prescriptions electronically to patient selected pharmacies.
Schedule any tests ordered such as MRI, CT, labs, DEXA, EMG/NCV, ultrasounds, etc.
Place labs in the appropriate bin for pickup, and call or text outside agent for pickup.
Dispose of patient records in the correct receptacle daily.
Call appropriate agencies for assistance in case of emergency.
Relay messages to physicians when necessary to complete patient requests.
Record comments in patient charts to ensure good communication and understanding for all departments on issues as they arise.
Print payment charge detail reports when requested by patients and explain charges when necessary.
Direct walk-in patients to the correct department or facility or register and schedule appointments when needed.
Report any facility issues (ex. Lights blinking, broken equipment) to your supervisor.
Sanitize and clean iPads, Kiosks, and your work area during down time.
Follow appropriate dress code presenting a professional and cohesive image.
Correctly record your time in and out of work daily and check for missed punches. Sign off bi-weekly on your time.
Turn in all time off requests to your supervisor in a timely manner.
Work with the Insurance Department to set up payment arrangements with patients when necessary.
Work with the Medical Records department with scanning, filing, or any task assigned or requested.
Help other departments and your supervisor with tasks assigned or requested to ensure a cohesive teamwork environment.
Cross-train to check-out or check-in when scheduled by your supervisor.
Comply with all HIPPA rules when dealing with patients and patient information.
Stay late until all patients have been checked out and/or the doors lock.
Participation in facility meetings and activities when scheduled.
Unit Secretary 7p
Unit secretary job in Selma, AL
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
The Unit Secretary performs a combination of administrative, clerical, and supportive patient care duties under the supervision of a Registered Nurse in an acute care hospital setting. This position plays a vital role in maintaining the operational flow of the unit by supporting healthcare providers, facilitating communication among departments, and assisting with non-clinical patient care tasks. The Unit Secretary ensures a clean, safe, and organized environment and maintains accurate records and communication systems.
Essential Functions
* Greets and assists patients, visitors, and staff in a courteous and professional manner
* Answers, screens, and routes telephone calls; pages overhead and calls codes as necessary
* Assists with patient admissions, discharges, and transfers
* Maintains and updates patient charts and medical records
* Orders, stocks, and organizes unit supplies and equipment
* Provides supportive care under the supervision of nursing staff (e.g., hygiene, nutrition, mobility assistance)
* Transports patients and specimens within the hospital
* Assists with patient room setup and turnover, including cleaning and linen changes
* Helps with patient identification and orientation to the unit
* Follows infection control and safety procedures, including proper disposal and equipment sanitation
* Participates in hospital safety practices, including huddles, briefs, debriefs, and use of learning boards
Knowledge/Skills/Abilities/Expectations
* Strong critical thinking, organizational, and communication skills
* Ability to read and write legibly and follow directions accurately
* Effective interpersonal skills and the ability to work collaboratively in a healthcare team
* Must remain calm and function effectively under stressful or emergency situations
* Demonstrates knowledge and skills necessary to care for diverse patient populations
* Physical ability to perform tasks including standing, walking, bending, lifting (up to 50 lbs), and transporting patients
* Familiarity with standard precautions and infection control practices
* Comfortable using computer systems and electronic health records
Qualifications
Education
* High school diploma or equivalent required.
* Completion of a nursing assistant or medical office assistant program preferred.
Licenses/Certifications
* Basic Life Support (BLS) certification required within timeframe specified in facility policy.
* Registration with the State Board of Nursing Aide Registry preferred.
Experience
* Prior experience in a hospital or patient care setting preferred.
* Successful completion of hospital orientation and competency requirements is required.
Medical Receptionist
Unit secretary job in Greenville, AL
Benefits: * Health Savings Account (HSA) * Life & Disability Insurance * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development
* Vision insurance
* Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)
Help Us Keep Life Uninterrupted!
At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.
Why Your Insurance Verification Skills Matter Most
You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction.
Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution.
What You'll Actually Do
* Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
* Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
* Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
* Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
* Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
* Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
* Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
* You have experience with insurance verification and medical billing (non-negotiable!).
* You can explain complex insurance concepts to frustrated patients with empathy and clarity.
* You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
* You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
* You're tech-savvy with medical billing software and EMR systems.
* You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
* You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
* Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
* Receive specialized training in insurance verification and patient financial counseling.
* Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
* Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
* Be part of healthcare innovation that's expanding nationwide.
* Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:
We take care of the people who take care of our patients. As a full-time team member, you'll receive:
* Medical, Dental & Vision Insurance (available after 30 days)
* Mental Health & Prescription Coverage
* Health Savings Account (HSA) with employer contributions
* Short & Long-Term Disability + Life Insurance
* 401(k) with Employer Match
* Paid Time Off starting at 152 hours/year
* Employee Assistance Program (free counseling sessions)
* Uniform Allowance + Verizon Discount + More
We invest in your well-being so you can bring your best self to work-every shift, every patient.
The Details:
* Location: Our state-of-the-art urgent care facility
* Schedule: Full-time with flexible shifts (some evenings/weekends)
* Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus
Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $18.00 - $22.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.