Unit Secretary
Unit Secretary Job 35 miles from North Little Rock
Jefferson Regional Specialty Hospital is a new state-of-the-art facility scheduled to open in Spring 2024 in White Hall, AR. Operated jointly between Jefferson Regional Medical Center and Lifepoint Rehabilitation, a business unit of Lifepoint Health, this new 87,000 square foot 76-bed hospital, housing 40 inpatient rehabilitation beds with an additional 36 behavioral health beds, will be located just north of Pine Bluff and south of Little Rock. If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply!
Our Benefits:
* New competitive pay rates
* Tuition assistance/reimbursement
* Low nurse-to-patient ratios
* Expansive benefit package
* Professional development and advancement opportunities
* Targeted approach to career development
* Strong interdisciplinary teamwork opportunities
* Supportive leadership and culture
* CEU Support
* State-of-the-art equipment
What you will do in this role:
* Ensures visitors are acknowledged quickly and helps direct them and answer any questions
* Initiates medical record upon admission. Maintains said record during patient stay, and closes the record upon patient discharge within the electronic medical record
* Initiates follow-up regarding doctors' orders
* Serves as unit receptionist for incoming and outgoing calls and visitor information
* Interacts frequently with unit personnel, physicians, visitors, patients' families and other ancillary hospital personnel for the purpose of giving and receiving information
* Has contact with patients. Duties may include answering patient lights, and fulfilling patient request for non-care items, attend appointments with patients, working in the café. Requires professional, courteous, and helpful manner in all contacts with customers
Qualifications
* High school diploma required, with two years of college level education preferred
* Computer experience required
* Prior experience in a hospital setting is preferred
* Must have the ability to work with all levels of medical personnel, patients and families
* Ability to speak and write concisely with knowledge of medical terminology desirable
Jefferson Regional Specialty Hospital will provide inpatient rehabilitation services for adults who have experienced a loss of function or disability due to stroke, brain injury, spinal code injury, neurological disorders, orthopedic surgery and other conditions. Featuring all private rooms, the rehabilitation section of the hospital will provide intense, interdisciplinary rehabilitation therapies and medical care to improve patients' functional independence and help them return home. In addition, Jefferson Regional Specialty Hospital's distinct behavioral unit will offer a continuum of inpatient and outpatient behavioral health services for adults and seniors, including crisis stabilization for acute mental health and substance use disorders; detoxification from alcohol and drugs; and treatment for anxiety, depression, post-traumatic stress disorder and many other behavioral health illnesses.
Unit Secretary
Unit Secretary Job 35 miles from North Little Rock
Jefferson Regional Specialty Hospital is a new state-of-the-art facility scheduled to open in Spring 2024 in White Hall, AR. Operated jointly between Jefferson Regional Medical Center and Lifepoint Rehabilitation, a business unit of Lifepoint Health, this new 87,000 square foot 76-bed hospital, housing 40 inpatient rehabilitation beds with an additional 36 behavioral health beds, will be located just north of Pine Bluff and south of Little Rock. If you are an enthusiastic individual seeking an environment dedicated to superior patient care and an organization with a strong mission to serve our community, we invite you to apply!
Our Benefits:
* New competitive pay rates
* Tuition assistance/reimbursement
* Low nurse-to-patient ratios
* Expansive benefit package
* Professional development and advancement opportunities
* Targeted approach to career development
* Strong interdisciplinary teamwork opportunities
* Supportive leadership and culture
* CEU Support
* State-of-the-art equipment
What you will do in this role:
* Ensures visitors are acknowledged quickly and helps direct them and answer any questions
* Initiates medical record upon admission. Maintains said record during patient stay, and closes the record upon patient discharge within the electronic medical record
* Initiates follow-up regarding doctors' orders
* Serves as unit receptionist for incoming and outgoing calls and visitor information
* Interacts frequently with unit personnel, physicians, visitors, patients' families and other ancillary hospital personnel for the purpose of giving and receiving information
* Has contact with patients. Duties may include answering patient lights, and fulfilling patient request for non-care items, attend appointments with patients, working in the café. Requires professional, courteous, and helpful manner in all contacts with customers
* High school diploma required, with two years of college level education preferred
* Computer experience required
* Prior experience in a hospital setting is preferred
* Must have the ability to work with all levels of medical personnel, patients and families
* Ability to speak and write concisely with knowledge of medical terminology desirable
Jefferson Regional Specialty Hospital will provide inpatient rehabilitation services for adults who have experienced a loss of function or disability due to stroke, brain injury, spinal code injury, neurological disorders, orthopedic surgery and other conditions. Featuring all private rooms, the rehabilitation section of the hospital will provide intense, interdisciplinary rehabilitation therapies and medical care to improve patients' functional independence and help them return home. In addition, Jefferson Regional Specialty Hospital's distinct behavioral unit will offer a continuum of inpatient and outpatient behavioral health services for adults and seniors, including crisis stabilization for acute mental health and substance use disorders; detoxification from alcohol and drugs; and treatment for anxiety, depression, post-traumatic stress disorder and many other behavioral health illnesses.
Health Nutrition Coordinator
Unit Secretary Job 24 miles from North Little Rock
STATEMENT OF THE JOB: Under the overall supervision of the Executive Director and direct supervision of the Early Childhood Director, is responsible for coordination and implementation of the content areas of Health, (including medical, dental and immunizations), Safe Environments and Nutrition for children birth to age five in all Head Start sites operated by CAPCA.
ESSENTIAL FUNCTIONS:
Serve as a member of the Early Childhood Management Team in overall coordination and planning for the CAPCA Head Start program.
Maintain a professional attitude and is cooperative with all staff, parents, volunteers and community persons.
Serve as a liaison between Center Staff, Administrative Staff and Early Childhood Director.
Ensure that all records and documentation are in compliance with CAPCA policies and procedures, Office of Head Start, state licensing requirements and any other regulations. Maintain computerized tracking systems for monitoring purposes.
Responsible for ensuring children are up-to-date on an age appropriate schedule of preventive and primary medical and oral health care, including collecting documentation of EPSDT requirements, such as health exams, dental exams and immunizations within designated timeframes.
Work with Family Advocates to:
verify immunization status for potential applicants prior to, or within 15 days of, enrolling children and
ensure ongoing and follow-up care is followed and completed for children. This includes going to regular well-child check-ups and dental exams, as well as completing referrals for abnormal results on hearing/vision screenings, elevated lead levels, abnormal blood count testing, dental treatment and other follow-up care.
Coordinate with the Disabilities Coordinator to ensure required screenings and necessary referrals are completed in a timely manner. Complete or ensure evidence based hearing and vision screenings are performed within designated timeframes.
Monitor childrens records for completion and accuracy, including documentation of medication authorization and administration.
Maintain electronic tracking system (PROMIS/myheadstart) regarding Health and Nutrition information, ensuring accuracy and updating for PIR and Community Assessment.
Update annual agreements with medical and dental providers. Maintain food service contracts with designated vendors for all areas served.
Work with Center Managers to conduct quarterly Health and Safety Checklists for each site.
Organize and train the Health Services Advisory Committee, a parent and community team, to help access and evaluate the needs, barriers and strengths of the health and nutrition requirements of the Head Start program.
Provide or arrange training on Bloodborne Pathogens as part of the Agency Health and Safety Procedures, during new employee orientation and on an annual or as-needed basis.
Update and maintain the Emergency Preparedness Plan for each Agency location, including Head Start centers, Administrative Office, and Support Offices.
Review and verify that Daily Participation worksheets and Daily Attendance records are accurate, then forwarding them to the Accounting Department for the USDA claim reimbursement.
Responsible for training food service staff annually.
17. Work with Nutrition Consultant(s) to:
maintain agreements to comply with Performance Standards in Nutrition area;
ensure meal service and menus meet USDA guidelines and
provide guidance to families of high-risk children.
Mobilize local health and nutrition resources available and assist in developing or updating the Resource Directory for the service areas.
Work with local, state, regional and national resource persons to accomplish goals in the areas of Health, including medical, dental, and immunizations, Safe Environments and Nutrition.
Annually update the Child Health and Developmental Services, Child Health and Safety and Nutrition sections of the Work Plans in conjunction with parents, staff, community persons, Health Services Advisory Committee and Policy Council.
Monitor and provide training and technical assistance to program sites and parents in the areas of Health and Safe Environments and Nutrition. Prepare and submit documentation containing monitoring reports and recommendations.
Develop and present training programs to large group settings.
Provide weekly reports to the Early Childhood Director
Serve as part of the annual Self- Assessment Team for Head Start programs.
Responsible for collecting, compiling, analyzing data and submitting appropriate information for:
Monthly Governing Board reports
CSBG quarterly reports
Agency Annual report
Annual grants
Community Assessment
PIR (Program Information Report) and
Other reports as requested.
Ensure compliance with
Minimum Licensing Requirements for
Child Care Centers
for Arkansas sites and
Louisiana Early Learning Center Licensing
Regulations
for the Amite, LA site, including maintenance of child/staff ratios in designated centers.
Monitor Center facilities to maintain safe environment compliance with Head Start Performance Standards and licensing requirements.
Maintain current and accurate site documentation including, but not limited to security codes, emergency codes and maintaining tracking systems on Net Files.
Responsible for administrating the data software program (myheadstart.com) used by all programs of CAPCA.
Ensure all records and documentation are in compliance with CAPCA policies and procedures, Office of Head Start, state licensing requirements and any other regulations. Maintain computerized tracking systems for monitoring purposes.
Maintain up-to-date Work Procedures for all job duties.
Assist in obtaining and documenting In-Kind.
Attend Early Childhood Team Meetings (ECTM
Ward Clerk - Michelham (Gastro) Ward - EDGH
Unit Secretary Job 25 miles from North Little Rock
**NHS AfC: Band 2** We provide safe, compassionate and high quality hospital and community care to over half a million people living in East Sussex and those who visit our local area. We are one of the largest organisations in East Sussex with an annual income of £650 million and we are the only integrated provider of acute and community care in Sussex. Our extensive health services are provided by over 8,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good' overall, and ‘Outstanding' for being Caring and Effective. Conquest Hospital and our Community Services were rated ‘Outstanding' and Eastbourne DGH was rated ‘Good'.
Our two acute hospitals have emergency departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. Our centre for trauma services and obstetrics is at Conquest Hospital, while our centre for urology and stroke services is at Eastbourne DGH. At Bexhill Hospital we offer a range of outpatient, day surgery, rehabilitation and intermediate care services. At Rye, Winchelsea and District Memorial Hospital we offer outpatients, rehabilitation and intermediate services. At Uckfield Community Hospital we provide day surgery and outpatient care.
In the community, we deliver services that focus on people with long term conditions living well outside hospital, through our integrated locality teams working with district and community nursing teams. Community members of staff also provide care to patients in their homes and from a number of clinics, health centres and GP surgeries.
**Job overview**
**Michelham Ward** is an acute 21 bedded Gastroenterology ward. Patients treated on the ward have a variety of Gastro needs. Such as Crohn's disease, alcoholic hepatitis, Eating Disorders, Mal absorption Disorders, Gastrointestinal bleeding, Gastric cancers and acute Liver diseases. It is also the cohort ward for the Trust for C difficile patients and we have a dedicated area to looking after Bariatric patients.
We are looking for a pleasant and caring Ward Clerk to join our efficient and professional team at Eastbourne District General Hospital. You will have experience of dealing with the general public, be able to manage difficult situations. The team on the ward is both friendly and supportive, with a strong commitment to providing a high standard of care.
**If you have an ability to work calmly under pressure and feel you meet the following requirements:-**
· A good communicator and enjoy meeting people.
· Possess a polite and caring manner
· Have a good sense of humour
· Able to prioritise own workload
· If you are computer literate, Keyboard skills an advantage, but training will be given.
**Main duties of the job**
You will have experience of dealing with the general public, be able to manage difficult situations. The team on the ward is both friendly and supportive, with a strong commitment to providing a high standard of care.
**Detailed and main responsibilities**
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
**Qualifications**
**Essential criteria**
* Good general education including English and Maths GCSE grade C or above, or equivalent level of knowledge and experience
**Desirable criteria**
* Evidence of personal development
* Recognised relevant qualification such as: customer service, administration, secretarial, IT (e.g. ECDL)
**Experience**
**Essential criteria**
* Previous clerical/administration experience in a busy environment
* Experience of keeping accurate record keeping and filing systems
* Customer care/service
**Desirable criteria**
* Previous experience of working in the NHS or other healthcare setting
**Applicant requirements**
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Unit Coordinator
Unit Secretary Job 6 miles from North Little Rock
Activities * Establishes, initiates, organizes, and conducts the recreation activities treatment program including leisure education, creative expression, outdoor education, physical activity, and community reintegration in order to increase use of coping strategies and further the goals of each patient's treatment plan.
* Provides recreational activities services to patients that are aligned with treatment plan.
* The intensity of service provided is consistent with the patient's acuity. The treatment plan reflects changes in acuity
* Assess patient leisure needs and develop behavioral treatment plan as appropriate
* Maintain the inventory and ordering of appropriate recreation activities supplies.
* Provide recreational plan, training, and guidance for QBHP staff.
Experience working in a trauma-informed setting with children or adolescents and their families
Amazing PM&R Opportunity in Central Arkansas
Unit Secretary Job 6 miles from North Little Rock
Expand Show Other Jobs Job Saved Amazing PM&R Opportunity in Central Arkansas Veterans Affairs, Veterans Health Administration Details **Posted:** 25-Nov-24 **Type:** Full Time **Categories:** Physicians/Surgeons **Sector:**
Hospital, Public and Private **Internal Number:** 99
The Central Arkansas Veterans Healthcare System (CAVHS) is seeking a dedicated and compassionate Physiatrist to join our Physical Medicine and Rehabilitation (PM&R) Department. At CAVHS, we are committed to providing exceptional care to our nation's heroes. Our PM&R Department plays a vital role in helping veterans achieve the best possible quality of life through comprehensive rehabilitation services.
**Opportunity Highlights:**
* Location: Little Rock, Arkansas
* Potential starting base salary range: $266,000 - $290,000
* Daily work schedule: (Full-Time) Monday-Friday, 8:00am-4:30pm
* Recruitment or relocation incentives may be available for highly skilled physicians.
* Education debt reduction of up to $200K.
**Qualifications and Duties:**
We are looking for someone with excellent general physiatrist evaluation and management skills as well as a great collaborator with the other 10 physiatrists in our practice group. The ideal candidate will be interested and experienced in general outpatient neurorehabilitation including peripheral joint injections, trigger point injections, electromyography, and botulinum toxin injection. The duties will also include directing coordinated referrals for Physical and Occupational therapy, Chiropractic care, and complementary and alternative treatment modalities. Additional specialized areas are available for candidates with expertise in inpatient rehabilitation, TBI clinics, and pain management. Specialty training, fellowship completion, or additional board certifications are desired.
**Benefits:**
* Competitive salary and performance-based incentives.
* Generous federal benefits package including health, dental, vision, and life insurance.
* Access to the Federal Employees Retirement System (FERS) and Thrift Savings Plan (TSP) with employer matching.
* Continuing Medical Education (CME) opportunities and reimbursement.
* Malpractice coverage with tail insurance provided.
* Work-life balance with generous paid time off, including vacation, sick leave, and federal holidays.
Little Rock, the capital of Arkansas, offers a blend of Southern charm and modern amenities. The city boasts a vibrant cultural scene, excellent schools, beautiful parks, and a cost of living that allows for an outstanding quality of life!
Don't miss the chance to join our team and serve those who have served us! #WorkAtVA
Please email a copy of your current CV to me to schedule a time to discuss this exciting opportunity!
About The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery. *******************************************************************************************
Front Desk Coordinator - Conway, AR
Unit Secretary Job 24 miles from North Little Rock
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part Time
Full Time Schedule: Thursday, Friday, Saturdays
Compensation: $15 - $17/ hr
Bonus Opportunity
What we are looking for in YOU and YOUR skillset!
+ Available to cover Monday, Wednesdays and Saturdays
+ Driven to climb the company ladder!
+ Possess a winning attitude!
+ 'Have a high school diploma or equivalent (GED).
+ Complete transactions using point of sale software and ensure all patient accounts are current and accurate
+ Have strong phone and computer skills.
+ Have at least one year of previous Sales Experience.
+ Participate in marketing/sales opportunities to help attract new patients into our clinics
+ Be able to prioritize and perform multiple tasks.
+ Educate Patients on wellness offerings and services
+ Share personal Chiropractic experience and stories
+ Work cohesively with others in a fun and fast-paced environment.
+ Have a strong customer service orientation and be able to communicate effectively with members and patients.
+ Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
+ Providing excellent services to members and patients.
+ The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. BONUS POTENTIAL
+ Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
+ Answering phone calls.
+ Re-engaging inactive members.
+ Staying updated on membership options, packages and promotions.
+ Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
+ Maintain the cleanliness of the clinic and organization of workspace
+ Confident in presenting and selling memberships and visit packages
+ Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
+ Willingness to learn and grow
+ Accepting constructive criticism in a positive manner and using it as a learning tool.
+ Office management or marketing experience a plus!
+ Able to stand and/or sit for long periods of time
+ Able to lift up to 50 pounds
+ Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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Scheduler/Referral Coord.
Unit Secretary Job 49 miles from North Little Rock
I. Job Summary / Job Purpose
Under direct supervision, Scheduler/Referral Coordinator is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.
II.Key Responsibilities
Answer phone calls and direct them appropriately.
Schedule appointments according to office guideline.
Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
Prepare charts for patient appointments making sure all necessary information is complete.
Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
Provides initial contact for referring physicians’ offices to schedule new patient appointments
Receives patient records via fax or email for review prior to scheduling appointment
Put appointments on appointment book, notify patient and referring physician’s office of time and date
Mails out new patient packets
Answers phone calls and instant messaging regarding new patient appointments
Perform other duties as assigned.
III. EngageMED Core Expectations
At EngageMED, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by:
Honoring and caring for the dignity of all persons in mind, body, and spirit
Ensuring the highest quality of care for those we serve
Working together as a team to achieve our goals
Improving continuously by listening, and asking for and responding to feedback
Seeking new and better ways to meet the needs of those we serve
Using our resources wisely
Understanding how each of our roles contributes to the success of CHI.
IV. Core Job Competencies
Core EngageMED Behaviors: The following behaviors have been identified as critical to all staff roles at EngageMED:
Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals.
Service Orientation: desire to serve and focus ones efforts on discovering and meeting the needs of internal and external customers.
Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results.
Learning and Growth: has a commitment to continuous professional and organizational learning
Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.
Role-Specific Behaviors: these additional behaviors are necessary in the role:
Knowledge of insurance authorization/billing requirements.
Demonstrate strong customer service and communication skills.
Organizational and time management skills.
Proficient computer skills.
Knowledge of clinic procedures and regulatory requirements.
Possess a strong work ethic and a high level of professionalism.
A team player who handles multiple projects simultaneously in a fast paced environment.
Skills, Knowledge or Abilities critical to this role:
Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public.
Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages.
V. Job Requirements / Qualifications
Education / Accreditation / Licensure (required & preferred):
High school diploma or equivalent required.
Experience (required and preferred):
Medical office experience required.
VI. Disclaimers
This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.
Requirements:
Office Representative - State Farm Agent Team Member
Unit Secretary Job In North Little Rock, AR
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Licensing paid by agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Secretary III (Police), Investigations
Unit Secretary Job In North Little Rock, AR
"A skills test and/or quiz to demonstrate or verify the required level of knowledge, skills and abilities will be administered on Friday, December 6, 2024 at 9:00 A.M in Fire Training Room located on the 1st floor of the City Services Building at 700 W. 29th St, NLR, AR. An ID and two sharpened #2 pencils are required for testing. Please arrive at least 15 minutes early, and allow approximately two (2) hours for the test. "
"" This is the only notice to test that you will receive. ""
Provides secretarial support and case file management to the Investigations Division by performing the following duties.
include the following. Other related duties may be assigned. Regular attendance is an essential function of this position.
Case file management: organizes and assembles all felony case files for the Investigations and Narcotics divisions; obtains video and audio from system; downloads all relevant forms, including crime lab submissions, property sheets, audio, video, reports, cover sheets, witness sheets, and any other pertinent information to be included in a felony cased file and submitted to the prosecutor for review; coordinates files with other divisions.
Clerical: types letters and memos for Captain, Lieutenant, Sergeants and Police Officers assigned to Investigations Division; enters invoices into system for payment; compiles and reconciles monthly stats into database; sorts and distributes mail for the building; answers telephone for Investigations Division, routing calls as appropriate; greets visitors to offices, escorting to appropriate office.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
One-year certificate in a related area from college or technical school; and three years related experience; or high school diploma or equivalent and four years related experience; or equivalent combination of education and experience.
The complexity, guidelines, supervisory controls, and supervision responsibilities described below are representative of this position.
SUPERVISORY CONTROLS:
The supervisor makes assignments by defining objectives, priorities, and deadlines; and assists employee with unusual situations that do not have clear precedents. The employee plans and carries out the successive steps and handles problems and deviations in the work assignment in accordance with instructions, policies, previous training, or accepted practices in the occupation. Completed work is usually evaluated for technical soundness, appropriateness, and conformity to policy and requirements. The methods used in arriving at the end results are not usually reviewed in detail.
SUPERVISORY RESPONSIBILITY:
None.
COMPLEXITY:
The work includes various duties involving different and unrelated processes and methods; the decision regarding what needs to be done depends upon the analysis of the subject, phase, or issues involved in each assignment, and the chosen course of action may have to be selected from many alternatives; the work involves conditions and elements that must be identified and analyzed to discern interrelationships.
GUIDELINES:
Guidelines are available, but are not completely applicable to the work or have gaps in specificity; the employee uses judgement in interpreting and adapting guidelines; the employee analyzes results and recommends changes. The employee sometimes makes decisions that affect persons or situation beyond the scope of his/her own tasks, such as assisting customers or problem solving for customers.
Medical Receptionist
Unit Secretary Job In North Little Rock, AR
4143 John F Kennedy Blvd, North Little Rock, AR 72116, USA ● North Little Rock, AR, USA Req #12266 Friday, November 8, 2024 ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
**Job Summary:**
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
**Duties/Responsibilities:**
* Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
* Update member information in the electronic medical records system
* Schedule appointments and coordinate referrals for a multi-disciplinary care team
* Assist members with filling out paperwork through electronic kiosks, as needed
* Request medical records and upload documentation to electronic medical records system
* Field questions from prospective and established members, as well as their adult children
* Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
* Assist with center events, as needed
**Required Skills/Abilities:**
* Excellent customer service skills, with a positive and welcoming demeanor
* Passion for providing a quality experience for our senior members
* Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
* Working knowledge of medical terminology, insurance, and/or electronic medical record systems
* High level of organization and attention to detail
* Strong written and verbal communication skills
* Proficient PC skills, including Microsoft Office Suite
* Ability to maintain professionalism and flexibility in a changing work environment
* Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
**Education and Experience:**
* Associates degree preferred, or equivalent experience
* Minimum of one year of work experience in a clinical setting, or similar
* Experience working with EMR systems a plus
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
**Other details**
* Job Family Center Care Team
* Pay Type Hourly
Medical Receptionist: Full-Time
Unit Secretary Job In North Little Rock, AR
**Department:** Receptionist **Location:** North Little Rock, AR **Receptionist** **OUR VISION** We are here to Glorify GOD by means of radically improving Patient Care in an environment that promotes the flourishing of our employees and to inspire others to take up the same cause.
**Together, we aim to:**
* Set Others up for Success
* Inspire Others: Don't just bring your best game, bring others' best games
* Take Initiative: Action is better than inaction; See a problem, do something about it-we trust you
* Innovate: Bring ideas, embrace change
If you're bringing to the table:
* High school diploma or equivalent
* Excellent customer service and communication skills
* Fantastic critical thinking skills
* Patience, sound judgment, and discretion dealing with confidential information
* Top-notch organizational and multitasking skills
* Knowledge of medical terminology, regulations, and medical office procedures
* Functional grasp of the English language for reading and writing using proper grammar
* Experience with basic computer data entry
Then PrimeCARE offers you:
* A stellar culture based around moral integrity and mutual trust
* Flexible working hours to allow you to care for patients with us and enjoy your time away to the fullest
* Growth mindset toward continually improved patient Quality Care
* Great leaders dedicated to helping you succeed and grow
Working with PrimeCARE, you will get to:
* Care for patients' demographic data via EMR (electronic medical record)
* Assess patient health insurance benefits and collect payments
* Schedule patient appointments
* Answer and direct calls with compassion and efficiency
* Maintain the lobby and patient waiting area(s), cleaning spills if needed
* Ensure visitors are properly documented and monitored
* Manage personal cash drawer for patient payments with trustworthy behaviors
Reporting structure:
* Report to Reception Team Leader and Clinic Manager
* We expect you to work with your teammates to help each other comply with policies and procedures.
Work schedule and conditions, travel required, physical requirements
* Working hours/schedule requirements
+ **Clinic hours: 8-8M-F, 10a-5p Sat, 1p-5p Sun**
+ FT: Work a minimum of **30 hours per week, up to 40 or above**, depending on clinic needs
+ PT: Work up to 30 hours per week, occasionally more, depending on clinic needs
+ **Expect to work some evenings every week (up to three 12-hour shifts) and approximately two (2) full weekends per month**
+ Attendance will be required at staff meetings on a monthly basis outside of regular working hours (generally, early morning)
* Travel: Travel may occasionally be required to attend trainings, meetings, or to cover for teammates at other locations in Central Arkansas (generally, at other PrimeCare clinic locations)
* Physical requirements & General working conditions
+ Limited to moderate risk of occupational exposure to blood-borne pathogens and other potentially infectious materials
+ High traffic work area, high level of patient and employee interaction
+ Quiet to moderate noise level from electronic/machine, telephone, and vocal noise
+ Employee will be required to speak to and listen to others in person and via telephone
+ Majority of time may be spent sitting in front of a computer, using hands and fingers to perform job tasks; some reaching is required; many job functions require repetitive motion
+ Vision abilities required to perform this job include close vision and peripheral vision
+ Employees will rarely be asked to lift anything above 25lbs
+ Very occasional exposure to moving mechanical parts (i.e., fax machine toner cartridge replacement, etc.)
* Reasonable accommodations may be made to enable people with disabilities to perform the essential job functions
FLSA Status: Hourly Non-Exempt
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position, but rather a way for the employee to take initiative as part of the PrimeCARE team. All PrimeCare employees are expected to help his/her co-workers in creating a balanced and servant-hearted working environment.
Front Desk Receptionist
Unit Secretary Job 6 miles from North Little Rock
CPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.
We are seeking a Front Desk Receptionist to join our team at located in Little Rock, AR with a passion for collaboration and helping patients achieve their goals. Must have a love for the aesthetic industry, a willingness to learn and train, and an eagerness to build and grow with us! **Responsibilities:**
* Customer service: Greeting patients, checking them in and out, and providing information about treatments
* Sales: help to sell retail products by offering our services (membership, weightloss, skincare products, lasers, etc…) to our patients.
* Appointments: Scheduling appointments, coordinating future appointments, and keeping patients on schedule
* Billing: Processing billing paperwork, and collecting payments
* Inventory: Ensuring the office is stocked with inventory
* Patient preparation: Helping prepare patients for medical treatments (if needed)
* Communication: Answering phone calls and emails, and writing follow-up emails
* Office management: Maintaining the front desk area, managing the reception area, and participating in staff meetings
* Medical records: Maintaining medical records
* Product sales: Selling products
* Office events: Assisting with office events
**Qualifications:**
* Knowledge of medical terminology, cosmetic procedures, and skincare products
* 2 Year Experience as a Front Desk experience medical office or medical spa setting
* Experience answering phones in a medical office environment
* Excellent communication, organizational, and management skills
* Must have proficient computer and typing skills
**Benefits:**
* Attractive incentive-based compensation structure
* 401K with company match
* PTO
* Medical, Dental, Vision and additional insurance
* Much more!
Shewmake - CPP
Little Rock, AR
Share on:
Receptionist
Unit Secretary Job In North Little Rock, AR
Full-and Part-Time Employee Benefits
Medical, Dental, and Vision Insurance Cancer plan.
401(k) retirement plan with matching Accident plan.
Paid time off (PTO) program Critical life events plan.
Tuition and certification reimbursement Employee Assistance Program (EAP).
Group Term Life Insurance and AD&D Free parking at all locations.
Short term and Long term disability Mileage reimbursement for company travel.
Un-reimbursed medical and dependent care.
POSITION SUMMARY: The Receptionist is responsible for providing front line customer service in person and by phone to refer customers to the appropriate office or staff, and to perform other administrative duties related to the front desk and the organization.
QUALIFICATIONS:
Education: High School graduate or equivalent.
Experience: A minimum of one (1) year experience of receptionist work with a multi line phone system; experience completing administrative duties; healthcare experience preferred.
Additional requirements: May be required to work some flexible hours and occasional overtime.
PRIMARY RESPONSIBILITIES:
1. Provides customer service for all internal and external contacts, either by phone or in person.
2. Serves as the main telephone receptionist with multiple phone lines.
3. Greets people as they enter the agency, answers general information questions, directs visitors, and delivers messages. Checks in visitors according to current procedures.
4. Receives, dates, and distributes incoming mail according to current procedures. Distributes mail after all money received is logged in and the accounting process is complete.
5. Keeps the reception lobby and desk area clean and orderly.
6. Supports the organization with administrative services as needed. Such duties may include:
• Copying
• Mailings, stuffing envelopes, outgoing payables checks
• Works with multiple computer programs such as e-mail, word processing and spreadsheet type applications (i.e. Microsoft applications, electronic medical records)
• Other similar administrative duties
7. Serves as the check-in contact for evacuation and shelter-in-place drills/emergencies. Maintains the visitor list and emergency sign in sheet during both types of drills/emergencies.
8. Maintains strict confidentiality at all times.
9. Utilizes and models excellent customer service skills at all times; seeks opportunities to assist patients, families and co-workers; demonstrates teamwork and cooperation.
10. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.
11. Adheres to all organizational and departmental policies and procedures.
12. Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work.
13. Attends all required meetings and inservices; seeks opportunities for additional professional development activities as appropriate.
COMPETENCIES, KNOWLEDGE, SKILLS AND ABILITIES
THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITY REQUIRED FOR THIS POSITION.
1. Ability to communicate effectively both orally and in writing with co-workers, volunteers and other customers.
2. Working knowledge of basic computer software applications (such as e-mail, word processing and spreadsheet type applications).
3. Skill in organizing and prioritizing workloads to meet deadlines.
4. Ability to follow basic safety policies and procedures.
5. Ability to work as a team player.
6. Ability to use good judgment, maintain confidentiality of information and meet HIPAA guidelines.
7. Knowledge and acceptance of hospice philosophy and principles of care.
8. Ability to multi-task and work in a fast paced environment efficiently.
MACHINES, TOOLS, EQUIPMENT, AND OTHER WORK AIDS:
THIS SECTION DESCRIBES THOSE MACHINES, TOOLS, EQUIPMENT AND OTHER WORK AIDS AN EMPLOYEE IN THIS POSITION MUST BE ABLE TO USE.
1. Telephone and operator console or digital screen
2. Computer
3. Fax machine
4. Postage Meter
5. Other basic office equipment
This position is designated as a safety sensitive position because it performs the above listed functions while regularly working with confidential and/or proprietary Arkansas Hospice and patient information, including but not limited to patient medical records, current or former employee information, Arkansas Hospice records, and other information that the employee regularly uses to perform job functions.
Medical Receptionist: Full-Time
Unit Secretary Job In North Little Rock, AR
Receptionist OUR VISION We are here to Glorify GOD by means of radically improving Patient Care in an environment that promotes the flourishing of our employees and to inspire others to take up the same cause. Together, we aim to: * Set Others up for Success
* Inspire Others: Dont just bring your best game, bring others best games
* Take Initiative: Action is better than inaction; See a problem, do something about itwe trust you
* Innovate: Bring ideas, embrace change
If youre bringing to the table:
* High school diploma or equivalent
* Excellent customer service and communication skills
* Fantastic critical thinking skills
* Patience, sound judgment, and discretion dealing with confidential information
* Top-notch organizational and multitasking skills
* Knowledge of medical terminology, regulations, and medical office procedures
* Functional grasp of the English language for reading and writing using proper grammar
* Experience with basic computer data entry
Then PrimeCARE offers you:
* A stellar culture based around moral integrity and mutual trust
* Flexible working hours to allow you to care for patients with us and enjoy your time away to the fullest
* Growth mindset toward continually improved patient Quality Care
* Great leaders dedicated to helping you succeed and grow
Working with PrimeCARE, you will get to:
* Care for patients demographic data via EMR (electronic medical record)
* Assess patient health insurance benefits and collect payments
* Schedule patient appointments
* Answer and direct calls with compassion and efficiency
* Maintain the lobby and patient waiting area(s), cleaning spills if needed
* Ensure visitors are properly documented and monitored
* Manage personal cash drawer for patient payments with trustworthy behaviors
Reporting structure:
* Report to Reception Team Leader and Clinic Manager
* We expect you to work with your teammates to help each other comply with policies and procedures.
Work schedule and conditions, travel required, physical requirements
* Working hours/schedule requirements
* Clinic hours: 8-8M-F, 10a-5p Sat, 1p-5p Sun
* FT: Work a minimum of 30 hours per week, up to 40 or above, depending on clinic needs
* PT: Work up to 30 hours per week, occasionally more, depending on clinic needs
* Expect to work some evenings every week (up to three 12-hour shifts) and approximately two (2) full weekends per month
* Attendance will be required at staff meetings on a monthly basis outside of regular working hours (generally, early morning)
* Travel: Travel may occasionally be required to attend trainings, meetings, or to cover for teammates at other locations in Central Arkansas (generally, at other PrimeCare clinic locations)
* Physical requirements & General working conditions
* Limited to moderate risk of occupational exposure to blood-borne pathogens and other potentially infectious materials
* High traffic work area, high level of patient and employee interaction
* Quiet to moderate noise level from electronic/machine, telephone, and vocal noise
* Employee will be required to speak to and listen to others in person and via telephone
* Employees will be required to process, remember, and comply with changes in processes and protocols with or without advance warning
* Majority of time may be spent sitting in front of a computer, using hands and fingers to perform job tasks; some reaching is required; many job functions require repetitive motion
* Vision abilities required to perform this job include close vision and peripheral vision
* Employees will rarely be asked to lift anything above 25lbs
* Very occasional exposure to moving mechanical parts (i.e., fax machine toner cartridge replacement, etc.)
* Reasonable accommodations may be made to enable people with disabilities to perform the essential job functions
FLSA Status: Hourly Non-Exempt
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position, but rather a way for the employee to take initiative as part of the PrimeCARE team. All PrimeCare employees are expected to help his/her co-workers in creating a balanced and servant-hearted working environment.
Monitor Technician (EKG Technician)
Unit Secretary Job 6 miles from North Little Rock
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
01/25/2025
Type of Position:
Job Type:Regular
Work Shift:
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:ICE | CVSL EKG Heart Station IN C
Department's Website:
Summary of Job Duties:The Monitor Technician (Electrocardiogram (EKG) Technician) provides direct patient care to assigned patients and works as a team member of the Respiratory Care Department (Heart Station). The EKG Technician performs EKG's throughout the hospital and outpatient clinics.
Qualifications:
Minimum Qualifications:
High school diploma or equivalent
Become CPR certified within the first 90 days of hire (training provided)
Basic computer skills
Excellent communication skills, strong work ethics and accountability
Licenses, certificates, or registration:
Current certification or competency of EKG acquisition
Special knowledge, abilities and skills:
Must complete the dysrhythmia course within 90 day evaluation period and maintain competency as a telemetry technician.
Must have excellent communication skills, ability to follow oral instructions, basic computer skills, strong work ethics and accountability.
Preferred Qualifications:
Certified as a nursing assistant or military corpsman.
Current BLS.
Certification in EKG or Dysrhythmia course.
Microsoft Office experience.
EPIC EMR.
Kronos.
Additional Information:
Physical Requirements:
Must be able to lift 50 pounds
Employee is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and/or visual inspection at distances close to the eyes.
Constant Physical Activity: Hearing
Frequent Physical Activity: Standing, Talking, Walking
Occasional Physical Activity: Crawling, Crouching, Sharps, Sitting, Stooping
Employees in this role must be fitted for, capable of donning and performing routine tasks in personal protective equipment to include N95 masks, Powered Air Purifying Respirators (PAPR) or Controlled Air Purifying Respirators (CAPR).
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
License or Certificate (see special instructions for submission instructions), Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:Yes
Front Desk Agent
Unit Secretary Job In North Little Rock, AR
Job Description
Guest Service Agent/Front Desk Agent
Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent!
What We Offer:
Career advancement opportunities
Employee discounts
Competitive pay
Daily Pay
Flexible work schedule
Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
Paid vacation
SUMMARY
Accommodates guests of the hotel by performing the following duties
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
• Greets, registers, and assigns rooms to guests
• Handles confidential information, including guest records, with a high degree of integrity
• Promptly and effectively deals with guest requests and complaints
• Answers and routes calls as appropriate; takes guest messages with accuracy
• Responsible for cash drawer contents and transactions during shift
• Maintains accurate records including cash flows, registration card, reservation cards, and property walks
• Assists with sales and marketing efforts as directed by the General Manager
• Offers and properly handles requests for wake-up calls
• Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean
• Ensures common area/lobby is clean
• Performs laundry functions as directed
• All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer need; Responds to requests for service and assistance
• Team Work – Contributes to building a positive team spirit
• Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
• Organizational Support – Follows policies and procedures including but not limited to, dress code policies
• Adaptability – Able to deal with frequent change, delays, or unexpected events • Attendance/Punctuality – Is consistently at work and on time
• Dependability – Follows instructions, responds to management direction; completes tasks on time or notifies appropriate person with alternative plan
• Initiative – Asks for and offers help when needed
• Planning/Organizing – Prioritizes and plans work activities; uses time efficiently • Professionalism – Treats others with respect and consideration regardless of their status or position
• Quality – Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality
• Quantity – Meets productivity standards; Completes work in timely manner
• Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
What we are looking for:
0 – 1+ year of customer service experience
Passionate about hospitality and creating an exceptional guest experience.
Ability to handle confidential information, including guest records, with a high degree of integrity.
Ability to answer and route calls as appropriate; takes guest messages with accuracy.
All other duties as assigned.
Qualifications
Education
Preferred
High School degree or better
Centralized Scheduler
Unit Secretary Job 49 miles from North Little Rock
This position receives and initiates calls to/from patients, providers, provider offices, and facility departments. Under general supervision, this position is responsible for scheduling across the system while coordinating all aspects of scheduling procedures, tests and studies as ordered by physicians. In addition to these duties, this position also collects insurance information and conducts compliance and pre-certification to ensure coverage for appointments. Must possess a strong work ethic and a high level of professionalism. Must have the ability to work both independently and as a team to ensure patient needs and department guidelines are met. Must also demonstrate the ability to provide essential customer service knowledge in a high paced inbound contact center environment while maintaining a professional and service-oriented demeanor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
These functions are not intended to be an exhaustive list of all responsibilities, duties, and requirements of the job. Other functions may be assigned as needed.
* Must perform all levels of scheduling appointments from basic to complex.
* Must be responsible for answering multi-line phone and assist with indexing electronic faxes.
* Must accurately collect insurance information and patient personal data.
* Must perform financial clearance responsibilities with regards to scheduled appointments.
* Must practice attentive and active listening to accomplish scheduling duties.
* Must effectively and professionally communicate with the patients regarding appointments and instructions for procedures and tests.
* Must always ensure the highest quality of care for those we serve by facilitating efficient daily scheduling.
* Must identify alternative schedule solutions in the event patient's preference is not available, while adhering to procedures and protocols and ensuring patient safety.
* Must have effective ability to build customer loyalty through positive customer interactions and provide consistent positive patient and/or provider experience.
11) Must acquire and document pertinent patient medical and financial information in accordance with procedural guidelines.
12) Must work in conjunction with the entire Patient Access Department including, Pre-Registration and Admissions to ensure that patient has no surprises at point of service and that financial requirements are in place prior to patient arrival.
SUPERVISORY RESPONSIBILITIES: NO
QUALIFICATIONS:
To perform this job successfully, an individual must be able to learn and perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Must have obtained high school diploma, GED or higher for this position. 3-5 years of experience working within a healthcare setting performing related tasks preferred, but not required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret order requests, QA reports and necessary documents. Ability to determine and prioritize procedures. Able to communicate effectively both verbally and in writing.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions with several abstract and concrete variables. Exercise good judgement and tact in relating to conflict.
CERTIFICATES, LICENSES, REGISTRATIONS:
OTHER SKILLS AND ABILITIES:
Strong attention to detail. Ability to prioritize and multi-task. Excellent communication and customer service skills in a fast-paced environment. Exceptional organizational and time management skills.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; use computer, reach with hands and arms, stand, walk and lift up to 50 pounds.
Specific vision abilities required by this job include close vision, peripheral vision, and focus adjustment.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee typically works in a medical office environment. The noise level in the work environment is usually moderate.
* Assist and acts as liaison for the Patient Access Manager regarding patient scheduling issues, training, education, communication and problem solving.
* Provide orientation for new patient scheduling employees and other clinic staff who may need to learn scheduling functions.
* Provide positive guidance, training and monitoring of staff on processes.
* Assist Manager with developing most efficient workflow and keeping procedure information current.
* Monitor statistics and assist to ensure department standards are met and/or exceeded.
* Collaborate with Manager to ensure policies and procedures are current, accurate and understood by patient scheduling employees.
* Serve as a resource person and provide information to patient scheduling staff, patients, clinics, and departments.
* Recommend and advise Patient Access Manager on problem occurrences, changes in activity, scheduling related issues, etc.
* Assist manager to ensure staff is compliant with all hospital standards (i.e. confidentiality).
* Act as an excellent role mode and customer service resource.
* May contribute to peer review for performance evaluation.
* Perform all levels of scheduling from basic to complex.
SUPERVISORY RESPONSIBILITIES: YES
QUALIFICATIONS:
To perform this job successfully, an individual must be able to learn and perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Must have obtained high school diploma, GED or higher for this position. 3-5 years of experience working within a healthcare setting performing related tasks preferred, but not required.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret order requests, QA reports and necessary documents. Ability to determine and prioritize procedures. Able to communicate effectively both verbally and in writing.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions with several abstract and concrete variables. Exercise good judgement and tact in relating to conflict.
CERTIFICATES, LICENSES, REGISTRATIONS:
OTHER SKILLS AND ABILITIES:
Strong attention to detail. Ability to prioritize and multi-task. Excellent communication and customer service skills in a fast-paced environment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; use computer, reach with hands and arms, stand, walk and lift up to 50 pounds.
Specific vision abilities required by this job include close vision, peripheral vision, and focus adjustment.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee typically works in a medical office environment. The noise level in the work environment is usually moderate.
Front Desk Coordinator - Bryant, AR
Unit Secretary Job 17 miles from North Little Rock
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
$16/hr + BONUS
What we are looking for in YOU and YOUR skillset!
+ Driven to climb the company ladder!
+ Possess a winning attitude!
+ Have a high school diploma or equivalent (GED).
+ Complete transactions using point of sale software and ensure all patient accounts are current and accurate
+ Have strong phone and computer skills.
+ Have at least one year of previous Sales Experience.
+ Participate in marketing/sales opportunities to help attract new patients into our clinics
+ Be able to prioritize and perform multiple tasks.
+ Educate Patients on wellness offerings and services
+ Share personal Chiropractic experience and stories
+ Work cohesively with others in a fun and fast-paced environment.
+ Have a strong customer service orientation and be able to communicate effectively with members and patients.
+ Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
+ Providing excellent services to members and patients.
+ The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
+ Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
+ Answering phone calls.
+ Re-engaging inactive members.
+ Staying updated on membership options, packages and promotions.
+ Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
+ Maintain the cleanliness of the clinic and organization of workspace
+ Confident in presenting and selling memberships and visit packages
+ Keeping management apprised of member concerns and following manager's policies, procedures and direction.
+ Willingness to learn and grow
+ Accepting constructive criticism in a positive manner and using it as a learning tool.
+ Office management or marketing experience a plus!
+ Able to stand and/or sit for long periods of time
+ Able to lift up to 50 pounds
+ Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500 " lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit **************** .
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
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Medical Receptionist
Unit Secretary Job In North Little Rock, AR
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Job Summary:
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
Duties/Responsibilities:
* Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
* Update member information in the electronic medical records system
* Schedule appointments and coordinate referrals for a multi-disciplinary care team
* Assist members with filling out paperwork through electronic kiosks, as needed
* Request medical records and upload documentation to electronic medical records system
* Field questions from prospective and established members, as well as their adult children
* Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
* Assist with center events, as needed
Required Skills/Abilities:
* Excellent customer service skills, with a positive and welcoming demeanor
* Passion for providing a quality experience for our senior members
* Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
* Working knowledge of medical terminology, insurance, and/or electronic medical record systems
* High level of organization and attention to detail
* Strong written and verbal communication skills
* Proficient PC skills, including Microsoft Office Suite
* Ability to maintain professionalism and flexibility in a changing work environment
* Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
Education and Experience:
* Associates degree preferred, or equivalent experience
* Minimum of one year of work experience in a clinical setting, or similar
* Experience working with EMR systems a plus
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
Other details
* Job Family Center Care Team
* Pay Type Hourly
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