Post job

Unit secretary jobs in Wyoming, MI - 135 jobs

All
Unit Secretary
Front Desk Receptionist
Medical Receptionist
Front Desk Coordinator
Unit Coordinator
Schedule Clerk
  • Unit Secretary Rehab and Nursing

    Corewell Health

    Unit secretary job in Grand Rapids, MI

    Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards. Essential Functions Greets and directs guests on the unit in a manner that reflects a welcoming environment. Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame. Maintains, in a timely manner, patient charts by labeling, assembling, filing/distributing appropriate reports/documents, maintaining chart order and other related duties, and reassembles upon discharge, making completed chart available for removal by Health Information Management (HIM). Records patient charges for services/supplies utilized. Collects, monitors, and audits QI data and reports as assigned. Maintains inventory of materials/forms and supplies and stocks according to unit standard. Maintains a clean unit environment/work area and maintains unit equipment including facilitating the repair of malfunctioning equipment with appropriate department/unit personnel. Prepares patient rooms per unit standard. May be required to interface with patients in a clinical setting. Performs assistive patient care activities under supervision and as delegated by a Registered Nurse (RN) including transporting patients, passing waters, etc. per unit standards. Transport equipment to patient care areas as needed. Demonstrates a high standard of moral and ethical behavior. Advocates for privacy, confidentiality and security of patient, staff and organization data. How we will care for you, while you care for our patients Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Qualifications Required High School Diploma or equivalent Successful completion of competency based orientation program CRT-Basic Life Support (BLS) - AHA American Heart Association WITHIN 60 DAYS Regional Hospitals; WITHIN 90 DAYS Grand Rapids Cancer, Grand Rapids Cardiovascular Health, Grand Rapids OR Units, and Grand Rapids Inpatient Women's Health 60 Days Or CRT-Basic Life Support (BLS) - ARC American Red Cross WITHIN 60 DAYS Regional Hospitals; WITHIN 90 DAYS Grand Rapids Cancer, Grand Rapids Cardiovascular Health, Grand Rapids OR Units, and Grand Rapids Inpatient Women's Health 60 Days Preferred 2 years of relevant experience related experience How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Rehab & Nursing Leffingwell - 1001 Leffingwell Ave NE - Grand Rapids Department Name Nursing Unit - Leffingwell RNC Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7:30 a.m. to 4 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.
    $24k-32k yearly est. Auto-Apply 3d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Assignment & Scheduling Clerk

    Allegan County 3.6company rating

    Unit secretary job in Allegan, MI

    Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan. Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team! Job Summary: Schedules circuit court felony and civil proceedings and coordinates circuit court case evaluation proceedings. Performs various clerical support functions such as appointing counsel, screening visitors and phone calls, preparing case activity and payroll reports, as well as processing judicial disqualifications. Starting Wage: $24.26 per hour, full-time Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date - Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium) - County-funded Health Savings Account with our two high-deductible medical plans - County-paid employee life insurance coverage - County-paid short-term disability coverage, up to 52 weeks - Generous retirement plan, including a county contribution of 7% of your annual earnings - Tuition Reimbursement Program for college degree courses - Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1. - 13 paid holidays, in addition to PTO - FREE use of Allegan County government's two fitness centers Responsibilities and Duties: Schedules circuit court felony and civil matters for hearings, motions, conferences, trials and sentencing. Coordinates scheduling with attorneys, prosecutors and probation/parole officers, issues notices of scheduled proceedings and addresses requests for adjournments in accordance with court policy. Prepares and maintains the court calendar. Prepares and distributes dockets for scheduled motions. Tracks status and progress of cases to determine future scheduling and court action requirements to ensure compliance with case flow management standards. Modifies court calendar and docket as needed. Coordinates case evaluation proceedings with case evaluation panel members and parties involved in case evaluation, issues case evaluations schedules, obtains and distributes case evaluation summaries, prepares and issues evaluations and notices of results, and collects and distributes payments. Prepares appellant appointed counsel orders as directed by the judges, appoints counsel and distributes orders to the parties. Prepares appellate assigned counsel appointment reports. Maintains current roster of MAACS attorneys available for assignment. Education and Experience: High School Diploma or equivalent (G.E.D.). Additional legal terminology, legal secretarial or related coursework is preferred. Two to three (2-3) years of case processing experience, preferably in a circuit court or closely related legal setting. Click here to review entire job description Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website: https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000 Powered by JazzHR cD7aJDfGK1
    $24.3 hourly 5d ago
  • Health Unit Coordinator PT 11a-11p

    Bronson Battle Creek 4.9company rating

    Unit secretary job in Battle Creek, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BBC Bronson Battle Creek Title Health Unit Coordinator PT 11a-11p The ED Unit Clerks serve as the department facilitators, aiding in all processes outside of direct patient care to ensure patient care can happen correctly and efficiently. This is achieved by working very closely with the ED Charge Nurse and the ED Flow Coordinator to help manage the department and patient flow within the department. The ED Unit Clerk is responsible for all clerical duties within the department; including answering a 13-line phone system, all encounter scanning, copying, and faxing. The ED Unit Clerk works directly with the physicians within their assigned team to facilitate and assist in various tasks to aid in patient care, such as, paging and contacting other physicians, obtaining medical records, and arranging transportation to various radiology departments. The ED Unit Clerks are solely responsible for monitoring the 13-bed Patient Safety Surveillance monitoring system, and for arranging all EMS transportation out of the Emergency Department. Employees providing direct patient care must demonstrate competencies specific to the population served.High school diploma or general education degree (GED) required. 1-3 months related experience and/or training preferred. Previous healthcare experience preferred. Successfully complete the hospital's orientation, core orientation and unit specific orientation. Successfully complete the organization's competency requirements for English, writing, spelling, and reading comprehension. • Working knowledge of medical terminology. • Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies. • Able to proficiently operate a computer in all aspects. • Must be able to operate all Microsoft Office programs at an intermediate level. • Advanced internet skills. • General technical clerical skills required: scanning, faxing, copying, and operating an advanced telephone system. • Advanced customer service skills • Must be able to communicate effectively with patients, visitors, and all members of the care delivery team. Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects. • Answers/Manages 13 incoming phone lines which entails fielding public and in-house calls. ED Unit Clerks take Incoming Patient Report calls for patients being sent to the ER from doctor's offices, nursing facilities, and home health employees. Facilitates all patient radiology transfers/transports by keeping in contact via phone with CT, MRI, X-Ray, and Ultrasound. • Solely responsible for the paging and contacting of any and all physicians on call for every consulting and emergent medical service that BMH offers 24 hours per day. Utilizes SmartWeb and Emergin paging systems, as well as ITSM and Conveyant phone databases. • ED Unit Clerks are responsible for calling and initiating hospital call downs for the ED. This includes tier 1 and tier 2 trauma calls, AMIs, and Strokes, as well as calling down Code Black Level 1 and 2 for the hospital. • Monitors and operates the 13 bed camera Patient Safety Surveillance program for patients who require extra visual and auditory monitoring. • Responsible for scanning all encounter level documents into patient charts for emergency room physicians, nurses, and ED Techs. Also provide encounter scanning for Case Management/MSW, for all law enforcement documentation and subpoena information, and for the ED Pharmacy Department. This ensures the proper documentation is compiled for patients, creating the most accurate and complete medical record. • Arrange and facilitate all patient EMS transfers out of the ED including transfers to nursing facilities, home to patients' current residence, to KNI for imaging not offered at Bronson, and to KPEP for those patients who qualify. ED Unit Clerks are the only ED employees trained to use the Bronson Transfer Tracking Application. • Facilitates and monitors the ED's admission process. Responsibilities range from ensuring the ED Physician pages the correct admitting provider, to broadcasting to the team when the patient has a clean and ready inpatient hospital bed assignment. This helps ED staff expedite moving patients to inpatient status in a timely manner in order to reach SBAR and GEMBA goals, as well as provide the best possible care to patients. • Facilitates ordering priority 1 blood and initiates massive transfusion protocols with the blood bank. ED Unit Clerks also do the "running" for massive transfusions, which entails retrieving the products from the blood bank and delivering back to the ED. • Responsible for obtaining medical records from any and all outside hospitals for continuation of patient care for ED Physicians. Collects and encounter scans all requested records into the patients chart. • Create a daily Physician call schedule for all consulting and emergent services offered by BMH. This involves maintaining and collecting all on-call schedules for all relevant offices and medical groups in the Kalamazoo/BMH area. Shift 12 Hour Night Shift Time Type Part time Scheduled Weekly Hours 24 Cost Center 4300 Trauma Emergency Center (BBC) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $24k-28k yearly est. Auto-Apply 35d ago
  • Medical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo

    Bronson Healthcare Group 3.7company rating

    Unit secretary job in Kalamazoo, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. LocationBronson Cancer Center - KalamazooTitleMedical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo The Medical Secretary II completes surgery scheduling of patients for physicians in the practice. Obtains necessary insurance authorizations for surgical cases. Provides codes for surgical cases for insurance authorization. Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing and/or simple surgical cases (e.g. Obstetrics and Gynecology), validating documentation with correct dates of service and confirming selection of appropriate billing codes. The Medical Secretary II completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. Chemotherapy Infusion Scheduler: The infusion scheduler performs chemotherapy scheduling at the Bronson Cancer Center - Kalamazoo for Oncology and Hematology patients. These activities include scheduling complex oncology appointments including Labs, Physician/APP office visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. Makes schedule changes as they may occur on patient schedules or provider schedules. Ensures an accurate and safe schedule for the Cancer Center infusion room and manages schedules for radiation and gynecology oncology treatment patients from outside referrals. The Infusion scheduler works closely with the providers, nursing staff, and other care team members to schedule accurate and safe treatments for the patient. They would communicate with patients continuously with appointment updates. They would handle phone calls regarding patient appointments. They would confirm treatments have an authorization prior to scheduling treatment appointments. Trauma: The Medical Secretary II provides clinical and clerical support to 8 Physician's & 5 Advanced Practice Providers. Completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required 6-12 months coding experience in a health care setting preferred CPC preferred For Trauma only: Medical Assisting Certificate Required • Must have working knowledge of ICD-9 and CPT coding with emphasis on area of specialty working in • Strong medical terminology • Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job • Requires excellent communication skills and positive customer relations orientation • Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation • Must be able to work independently and demonstrate effective problem-solving Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. • Surgery Scheduling o Perform surgery scheduling of patients for physicians in the practice with appropriate surgery department and block appropriate time in office. o Obtain insurance authorizations for surgical cases. o Obtain necessary documents and/or testing for patients. o Coordinate surgery scheduling with other physicians. o Communicate surgery date and time with patients and physicians. • Professional Billing o Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing, and/or simple surgery cases, validating documentation with correct dates of service and confirming selection of appropriate billing codes. o Run reports (e.g., Charge Summary) as necessary for physician review and CBO. • Maintain necessary spreadsheets tracking authorizations and surgical case/procedures. • Relays messages to providers. • General clerical duties including internal/external correspondence and answering telephones. • Completes required forms or letters as necessary. For Trauma only: Assists with scheduling of meetings (documentation of minutes), depositions, rep visits, ect. Responsible for patient clinic Scheduling of patient appointments, assisting with FMLA paperwork, prescription refills and follow up care Responsible for call calendars within practice and Bronson Call systems ShiftFirst ShiftTime TypeFull time Scheduled Weekly Hours40Cost Center8553 Chemotherapy (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $24k-30k yearly est. Auto-Apply 5d ago
  • Medical Receptionist

    American Family Care Grand Rapids 3.8company rating

    Unit secretary job in Grand Rapids, MI

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Unit Care Coordinator (Registered Nurse/RN)

    Life Care Center of Plainwell 4.6company rating

    Unit secretary job in Plainwell, MI

    Live the Mission Looking for a compassionate RN Unit Manager to join our team! We offer competitive compensation and benefits. See what we are all about. Life Care Center of Plainwell is conveniently located off US 131 just north of Kalamazoo or a short commute south of Grand Rapids. Come see what we have to offer! Live the Mission! Position Summary The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Nursing diploma (associate's or bachelor's degree in nursing) Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer
    $32k-43k yearly est. 4d ago
  • Medical Office Receptionist

    Lifestance Health

    Unit secretary job in Grand Rapids, MI

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 3950 Sparks Drive SE Suite 103 Grand Rapids, MI 49546 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $19-20 hourly 10d ago
  • Front Desk Coordinator

    Smile Doctors

    Unit secretary job in Grand Rapids, MI

    Looking for a career that makes you smile? We're seeking a Front Desk Coordinator to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!
    $27k-34k yearly est. 15d ago
  • Front Desk Receptionist

    Gatsby Cannabis 4.1company rating

    Unit secretary job in Battle Creek, MI

    Job Description We are looking to add a Front Desk Receptionist to our team. This individual is the first person that our customers will see and must represent the company in a positive manner. We want to make sure all customers have a five star experience at our shop from the time they walk in until the time they leave. The receptionist is the very first point of contact with whom customers interact. Receptionists should create a welcoming environment, greeting, informing, and directing customers in a courteous and professional manner. Compensation: $14 - $17 plus tips Responsibilities: Receptionist Duties by Category: Operations Follow all company policies and procedures. Handle customer complaints with professionalism and calmness. Adhere to loss prevention and security policies and practices. Assist with online orders and curbside operations, if applicable. Report any perceived inventory loss to direct managers. Support the execution of all opening and closing checklists. Verify visitor IDs and ensure they sign in on the sign-in sheet. Answer phone calls professionally and escalate calls as needed. Notify staff of guest arrivals and manage guest flow onto the sales floor to ensure a positive, timely experience. Update menus and signage with informative and visually appealing content. Compliance Operate within state and CRA regulations and guidelines. Accurately verify customer identification following company SOPs. Sales Stay updated on store goals, KPIs, and individual performance metrics. Align with upper management to support the success of promotions, loyalty programs, and app downloads. Help maintain visual standards as directed by the company. Utilize the budtender playbook as a standard for effective sales execution. Maintain a thorough understanding of the product range, including strains, edibles, concentrates, and accessories. Educate customers on product benefits, proper usage, and potential effects to assist in informed decision-making. Handle customer inquiries, concerns, and complaints with empathy and professionalism. Conduct sales transactions accurately, including cash handling. Encourage satisfied customers to leave reviews on public platforms to enhance the company's reputation and attract new customers. Inventory Stay informed on regulatory updates. Ensure only compliant, non-expired products are sold to maintain quality and safety. Keep inventory in designated areas to minimize loss and maintain accurate stock levels. Staff Contribute to a positive environment that encourages teamwork and engagement. Report all employee issues to the General Manager. Participate in creating a respectful, warm, and friendly work atmosphere that aligns with company brand values. Minimize interpersonal conflicts to foster a positive work environment and boost morale. Accounting Request change for the register in advance to prevent shortages. Submit tips to leadership according to company policy. Report any cash discrepancies to leadership. Accurately record all time punches using the company's clock-in application. Additional Expectations Assist with setting up company events at the store level. Complete tasks assigned by management as needed. Cross-train and support inventory and budtender roles as required. Maintain cleanliness during downtime to uphold a professional customer experience. Qualifications: Must be at least 21 years old and a resident of Michigan. Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts. Must have reliable transportation. Must have cash handling experience. Strong customer service background is preferred. Point of sale experience preferred. Must be able to pass a background check. Levels Cannabis equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. About Company Gatsby Cannabis Co. is an exciting Michigan-owned brand that has multiple retail locations launching in 2023 and beyond. With a strong focus on being a fully immersive cannabis experience, Gatsby Cannabis is focused on team building from within to create the most well-rounded Cannabis experience in Michigan and then the country. Come be a part of our family and take part in the future of Cannabis! Locations in Battle Creek and Royal Oak!
    $14-17 hourly 30d ago
  • Front Desk Receptionist

    Parallel ENT & Allergy

    Unit secretary job in Caledonia, MI

    Join our team where Healthcare is reimagined! We are looking for a Front Desk Receptionist to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you! What makes us different? While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team. Responsibilities: Greeting patients Obtaining and documenting patient demographic information Collecting copays and balances Scheduling follow-up appointments Qualifications: High School Diploma or GED is required Ability to thrive in a fast-paced environment Excellent customer service and computer skills Strong verbal and written communication skills Friendly, personable demeanor Detail oriented Ability to multi-task One year of patient-facing customer service is preferred but not required We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
    $28k-36k yearly est. 15d ago
  • Medical Receptionist KAL

    Beacon Health System 4.7company rating

    Unit secretary job in Kalamazoo, MI

    Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
    $27k-32k yearly est. 9d ago
  • Front Desk Receptionist (Kalamazoo)

    Dental Dreams 3.8company rating

    Unit secretary job in Portage, MI

    Job Description Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family. Your Impact: Day to Day Operations Manage patient scheduling for Dentists. Communicate with patients regarding provider availability. Collect patient payments, co-payments, and deductibles. Patient Service and Engagement Descriptively explain insurance coverage to all patients. Manage and maintain patient charts to effectively project future appointments to improve patient convenience. Provide engaging patient service to exemplify extraordinary customer service. Assist in explaining patient treatment plans. Benefits: Professional Career Will have the opportunity to gain firsthand experience of the dental healthcare business. Opportunity to become cross trained in the skills of oral radiology and dental assisting. Employee Benefits Medical and Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Hours are 10am to 7pm with Saturday availability Qualifications: Previous Dental or Healthcare experience (preferred) Bilingual - Spanish (preferred) Excellent Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. 27d ago
  • Unit Secretary Resource Center

    Corewell Health

    Unit secretary job in Grand Rapids, MI

    About the department The Resource Center is made up of Nurses, Nurse Technicians, Behavorial Health Techs and Unit Secretaries. Team members in this department support the unit of greatest need each day at both Butterworth and Blodgett Hospital. As a part of the Resource Center, team members care for various patient populations and have the experience of supporting a different unit each day. The patients, families, and team members all greatly value and appreciate the help and expertise that the Resource Center team provides daily. About Butterworth Hospital Right in the heart of Grand Rapids, you'll find a nationally recognized hospital for patient quality and safety and the regional leader in full-service hospitals. Since 1873, we have been growing and building a reputation of excellence in care, diagnostics, treatment, prevention and education. It is the flagship hospital for Corewell Health Grand Rapids Hospitals. About Blodgett Hospital Set within a quiet, beautifully maintained property of mature trees and healing gardens. We have a history of providing high quality, compassionate and personalized medical care. Since 1846, Blodgett Hospital has earned a reputation for excellence as a community and teaching hospital. We provide patient-focused inpatient care in 248 private patient rooms and outpatient services for medical, surgical and specialty care, achieving high rates of patient satisfaction. Scope of work Performs receptionist/secretarial duties and maintains confidential records, supplies and equipment per hospital and unit specific standards. Greets and directs guests on the unit in a manner that reflects a welcoming environment. Performs computer entry, schedules tests/procedures, processes orders, and performs other related activities per unit/hospital standard within a reasonable time frame. Qualifications High School Diploma or GED Required AHA or ARC Basic Life Support (BLS) Required within 90 days How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids Department Name Staffing Office Float Pool US BW BL - Grand Rapids Hosp Employment Type Part time Shift Variable (United States of America) Weekly Scheduled Hours 12 Hours of Work Variable Days Worked Variable Weekend Frequency Every third weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.
    $24k-32k yearly est. Auto-Apply 34d ago
  • Assignment & Scheduling Clerk

    Allegan County 3.6company rating

    Unit secretary job in Allegan, MI

    Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan. Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team! Job Summary: Schedules circuit court felony and civil proceedings and coordinates circuit court case evaluation proceedings. Performs various clerical support functions such as appointing counsel, screening visitors and phone calls, preparing case activity and payroll reports, as well as processing judicial disqualifications. Starting Wage: $24.26 per hour, full-time Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date - Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium) - County-funded Health Savings Account with our two high-deductible medical plans - County-paid employee life insurance coverage - County-paid short-term disability coverage, up to 52 weeks - Generous retirement plan, including a county contribution of 7% of your annual earnings - Tuition Reimbursement Program for college degree courses - Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1. - 13 paid holidays, in addition to PTO - FREE use of Allegan County government's two fitness centers Responsibilities and Duties: Schedules circuit court felony and civil matters for hearings, motions, conferences, trials and sentencing. Coordinates scheduling with attorneys, prosecutors and probation/parole officers, issues notices of scheduled proceedings and addresses requests for adjournments in accordance with court policy. Prepares and maintains the court calendar. Prepares and distributes dockets for scheduled motions. Tracks status and progress of cases to determine future scheduling and court action requirements to ensure compliance with case flow management standards. Modifies court calendar and docket as needed. Coordinates case evaluation proceedings with case evaluation panel members and parties involved in case evaluation, issues case evaluations schedules, obtains and distributes case evaluation summaries, prepares and issues evaluations and notices of results, and collects and distributes payments. Prepares appellant appointed counsel orders as directed by the judges, appoints counsel and distributes orders to the parties. Prepares appellate assigned counsel appointment reports. Maintains current roster of MAACS attorneys available for assignment. Education and Experience: High School Diploma or equivalent (G.E.D.). Additional legal terminology, legal secretarial or related coursework is preferred. Two to three (2-3) years of case processing experience, preferably in a circuit court or closely related legal setting. Click here to review entire job description Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website: https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000
    $24.3 hourly Auto-Apply 4d ago
  • BMH Observation Unit Clerk-PT Nights 7p-1:30a

    Bronson Battle Creek 4.9company rating

    Unit secretary job in Kalamazoo, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title BMH Observation Unit Clerk-PT Nights 7p-1:30a Under the supervision of the Unit Leadership, the Unit Clerk/Receptionist performs clerical and receptionist functions for the unit. Duties include preparing and compiling records on the nursing unit, coordinating unit communication systems (e.g. phones, nurse call system, hospital information systems); relaying information; maintaining optimal public relations; assisting in maintaining supplies, equipment and overall unit environment and other duties as assigned by the Unit Leadership. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required for those hired on or after 6/1/2017. 1-3 months related experience and/or training preferred. Previous healthcare experience preferred. Ability to successfully complete the organizations' competency requirements for English, writing, spelling and reading comprehension. Ability to successfully complete the hospital's orientation, core orientation and unit specific orientation. * Working knowledge of medical terminology. * Ability to input and retrieve data from the organization's computerized systems. * The organizational skills to maintain records and orderly filing systems and to manage multiple processes simultaneously. * Must be able to communicate effectively with patients, visitors, and all members of the care delivery team. Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required. * Coordinates the flow of information throughout the unit/department for all staff. * Answers telephone and nurse call system and provides information or relays messages to patients, visitors and medical staff. * Directs visitors to patients' rooms or visitor waiting areas. * Distributes mail, newspapers, and flowers to patients. * Compiles census of patients, maintains records and distributes information in accordance with unit/department procedures. * Coordinates with the charge nurse to insure smooth, efficient and timely patient flow into, through and out of the department. * Responsible for performing clerical duties and processing equipment and staff requests relative to department needs. * Records name of patient, address, and name of attending Physician to prepare medical records on new patients. * Keeps file of medical records on patients in unit. * Monitors and requisitions supplies designated by nursing staff, organizes and stores such in accordance with unit/department procedures. * Gathers/inputs/retrieves information into various computerized systems. * Transports patients and guests to locations within facility, under direction or as needed. * Stocking to facilitate patient care in unit assigned to. * Take admission paperwork to room, facilitate and complete Medicare/important message, and other assigned paperwork as directed by RN. * Manage incoming Tubes from tube station and deliver meds or other items to the RN. * Work with transport to monitor elevator bays for beds/carts. * Assist in monitoring Environment of Care. * Other duties as assigned (passing water, getting towel) attending to patient and family needs. * Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies. * Hold and cuddle stable newborn infants under the direction and supervision of the RN. (OB Mother Baby/Antepartum only) * Manage incoming tubes form tube station and deliver meds or other items to the RN/medication cart. (BMH ONLY) Function as a Patient Safety Assistant for suicide precautions only, which includes, * Safe patient handling required. * Responsibilities include observation and reporting patient activities and behaviors and appropriate response intervention to assure patient safety. The Patient Safety Assistant will demonstrate appropriate communication skills with patient/patient family and other healthcare providers, and practice confidentiality and safety procedures as defined by agency. The Patient Safety Assistant provides services in accordance with policy and procedure manuals. Employees providing direct patient care must demonstrate competencies specific to the population served. * Maintain appropriate knowledge level to assist in patient turns and assist in patient transfer to commode/bathroom. * Uses correct body positioning, proper body mechanics to avoid injury, utilizes safe work practices (e.g. pushing vs. pulling, patient transfer/lifting devices, etc.) and uses personal protective equipment when necessary. * 80% Observation and prevention of unsafe patient behavior/activity * 10% Communicating with the responsible R.N. about patient status and pertinent input to facilitate care planning. * 5% Accompanies patients for diagnostic tests occasionally. * 5% Maintains a clean and orderly environment. Functioning in Patient Safety Assistant role NOT required in the following departments: 5102 Infusion Center (BMH) 5900 Endoscopy Unit (BMH) 6800 OB Labor/Delivery Unit (BMH) 6830 OB Mother/Baby Unit (BMH) 5700 Surgery (BMH) 5712 Preoperative Surgery (BMH) 5755 Bronson Outpatient Surgery Center - Waln (BMH) 6000 NICU (BMH) 5800 PACU (BMH) 5110 Anticoagulation Clinic (BMH) 6430 Prep & Recovery Unit (BMH) Shift Variable Time Type Part time Scheduled Weekly Hours 18 Cost Center 4355 Observation Unit (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $24k-28k yearly est. Auto-Apply 3d ago
  • Medical Office Receptionist

    Lifestance Health

    Unit secretary job in Grand Rapids, MI

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary:The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 3950 Sparks Drive SE Suite 103 Grand Rapids, MI 49546Duties/Responsibilities:Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $19-20 hourly Auto-Apply 60d+ ago
  • Medical Receptionist, Family and Internal Medicine, Days

    Beacon Health System 4.7company rating

    Unit secretary job in Battle Creek, MI

    Beacon Health System is hiring a Full-time day shift Medical Receptionist for our Family & Internal Medicine Department in Battle Creek, MI. Be a Beacon. Make a Difference. At Beacon Health System, every role contributes to a healthier, stronger community. Whether you're supporting care behind the scenes or leading essential services, your work helps advance our mission: to deliver outstanding care, inspire health, and connect with heart. * Medical, Dental, & Vision Insurance through Cigna * Life Insurance * 403(b) Matching Retirement Fund * Competitive Paid Time Off (PTO) * Shift Differentials * Employee Assistance Program (EAP) * Tuition and Certification Reimbursement * Clinical Ladder Program * Local and National Discounts * Beacon Academy Educational Courses * Gym Membership Discount About Beacon Kalamazoo Beacon Kalamazoo provides 24/7 emergency care and a Level II Trauma Center. We deliver care for serious life-threatening injuries/illnesses, and your everyday health needs, including labor and delivery. We offer specialty care for heart/vascular disease, lung and sleep disorders, mental health conditions, and women's health. We offer a wide range of outpatient services, including diagnostic imaging, lab tests, respiratory therapy and rehabilitation therapy services. What You'll Do As an Internal Medicine Medical Receptionist, you will report to the Practice Manager and work under the direction of the Clinical Supervisor, Office Supervisor, and/or Office Coordinator. Under general supervision and according to established policies and procedures, you will perform various reception, clerical, and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. Medical Receptionist Job Responsibilities * Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. What You Bring As a Medical Receptionist, you will bring a high level of knowledge and competency in performing nursing support procedures. Your advanced analytical skills are necessary to solve complex problems and make decisions related to patient care. You demonstrate the interpersonal skills necessary to establish and maintain effective working relationships with staff, patients, visitors, physicians and others. You demonstrate the ability to communicate, both verbally and in writing, in a clear and concise manner. Required Qualifications * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Required professional licensure/certification can be used in lieu of education or experience, if applicable. The Beacon Way At Beacon Health System, our approach to care goes beyond clinical excellence because it's built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives. We call this commitment The Beacon Way-a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.
    $27k-32k yearly est. 60d+ ago
  • Front Desk Receptionist (Battle Creek)

    Dental Dreams 3.8company rating

    Unit secretary job in Battle Creek, MI

    Job DescriptionThe Role: Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus! Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience At least 1 year of experience in current or most recent job Bilingual - Spanish (preferred) Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. 25d ago
  • BMH Emergency Department Unit Clerk PT days 7a-7p

    Bronson Battle Creek 4.9company rating

    Unit secretary job in Kalamazoo, MI

    CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title BMH Emergency Department Unit Clerk PT days 7a-7p The ED Unit Clerks serve as the department facilitators, aiding in all processes outside of direct patient care to ensure patient care can happen correctly and efficiently. This is achieved by working very closely with the ED Charge Nurse and the ED Flow Coordinator to help manage the department and patient flow within the department. The ED Unit Clerk is responsible for all clerical duties within the department; including answering a 13-line phone system, all encounter scanning, copying, and faxing. The ED Unit Clerk works directly with the physicians within their assigned team to facilitate and assist in various tasks to aid in patient care, such as, paging and contacting other physicians, obtaining medical records, and arranging transportation to various radiology departments. The ED Unit Clerks are solely responsible for monitoring the 13-bed Patient Safety Surveillance monitoring system, and for arranging all EMS transportation out of the Emergency Department. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. 1-3 months related experience and/or training preferred. Previous healthcare experience preferred. Successfully complete the hospital's orientation, core orientation and unit specific orientation. Successfully complete the organization's competency requirements for English, writing, spelling, and reading comprehension. * Working knowledge of medical terminology. * Maintains unsupervised access to the unit medication room(s) for stocking and/or retrieving supplies. * Able to proficiently operate a computer in all aspects. * Must be able to operate all Microsoft Office programs at an intermediate level. * Advanced internet skills. * General technical clerical skills required: scanning, faxing, copying, and operating an advanced telephone system. * Advanced customer service skills * Must be able to communicate effectively with patients, visitors, and all members of the care delivery team. Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. Involves regularly lifting of bulky or moderately heavy weights (i.e., up to 50 pounds), and occasionally assisting with heavier tasks or expending the equivalent effort in pushing, pulling, or otherwise handling material, equipment, and other objects. * Answers/Manages 13 incoming phone lines which entails fielding public and in-house calls. ED Unit Clerks take Incoming Patient Report calls for patients being sent to the ER from doctor's offices, nursing facilities, and home health employees. Facilitates all patient radiology transfers/transports by keeping in contact via phone with CT, MRI, X-Ray, and Ultrasound. * Solely responsible for the paging and contacting of any and all physicians on call for every consulting and emergent medical service that BMH offers 24 hours per day. Utilizes SmartWeb and Emergin paging systems, as well as ITSM and Conveyant phone databases. * ED Unit Clerks are responsible for calling and initiating hospital call downs for the ED. This includes tier 1 and tier 2 trauma calls, AMIs, and Strokes, as well as calling down Code Black Level 1 and 2 for the hospital. * Monitors and operates the 13 bed camera Patient Safety Surveillance program for patients who require extra visual and auditory monitoring. * Responsible for scanning all encounter level documents into patient charts for emergency room physicians, nurses, and ED Techs. Also provide encounter scanning for Case Management/MSW, for all law enforcement documentation and subpoena information, and for the ED Pharmacy Department. This ensures the proper documentation is compiled for patients, creating the most accurate and complete medical record. * Arrange and facilitate all patient EMS transfers out of the ED including transfers to nursing facilities, home to patients' current residence, to KNI for imaging not offered at Bronson, and to KPEP for those patients who qualify. ED Unit Clerks are the only ED employees trained to use the Bronson Transfer Tracking Application. * Facilitates and monitors the ED's admission process. Responsibilities range from ensuring the ED Physician pages the correct admitting provider, to broadcasting to the team when the patient has a clean and ready inpatient hospital bed assignment. This helps ED staff expedite moving patients to inpatient status in a timely manner in order to reach SBAR and GEMBA goals, as well as provide the best possible care to patients. * Facilitates ordering priority 1 blood and initiates massive transfusion protocols with the blood bank. ED Unit Clerks also do the "running" for massive transfusions, which entails retrieving the products from the blood bank and delivering back to the ED. * Responsible for obtaining medical records from any and all outside hospitals for continuation of patient care for ED Physicians. Collects and encounter scans all requested records into the patients chart. * Create a daily Physician call schedule for all consulting and emergent services offered by BMH. This involves maintaining and collecting all on-call schedules for all relevant offices and medical groups in the Kalamazoo/BMH area. (BMH Only) Function as a Patient Safety Assistant for suicide precautions only, which includes, * Safe patient handling required. * Responsibilities include observation and reporting patient activities and behaviors and appropriate response intervention to assure patient safety. The Patient Safety Assistant will demonstrate appropriate communication skills with patient/patient family and other healthcare providers, and practice confidentiality and safety procedures as defined by agency. The Patient Safety Assistant provide services in accordance with policy and procedure manuals. Employees providing direct patient care must demonstrate competencies specific to the population served. * Maintain appropriate knowledge level to assist in patient turns and assist in patient transfer to commode/bathroom. * Uses correct body positioning, proper body mechanics to avoid injury, utilizes safe work practices (e.g. pushing vs. pulling, patient transfer/lifting devices, etc.) and uses personal protective equipment when necessary. * 80% Observation and prevention of unsafe patient behavior/activity. * 10% Communicating with the responsible RN about patient status and pertinent input to facilitate care planning. * 5% Accompanies patients for diagnostic tests occasionally. * 5% Mantains a clean and orderly environment. Shift 12 Hour Day Shift Time Type Part time Scheduled Weekly Hours 24 Cost Center 4300 Trauma Emergency Center (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!
    $24k-28k yearly est. Auto-Apply 36d ago
  • Front Desk Receptionist (Battle Creek)

    Dental Dreams 3.8company rating

    Unit secretary job in Battle Creek, MI

    The Role: Dental Dreams LLC in Battle Creek, MI, is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent service to our patients. The ideal candidate will have excellent customer service skills and a passion for helping others. Bilingual - Spanish speaking proficiency is a huge plus! Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Customer Service experience At least 1 year of experience in current or most recent job Bilingual - Spanish (preferred) Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. Auto-Apply 54d ago

Learn more about unit secretary jobs

How much does a unit secretary earn in Wyoming, MI?

The average unit secretary in Wyoming, MI earns between $21,000 and $36,000 annually. This compares to the national average unit secretary range of $25,000 to $40,000.

Average unit secretary salary in Wyoming, MI

$28,000

What are the biggest employers of Unit Secretaries in Wyoming, MI?

The biggest employers of Unit Secretaries in Wyoming, MI are:
  1. Corewell Health
Job type you want
Full Time
Part Time
Internship
Temporary