Top Unit Supervisor Skills

Below we've compiled a list of the most important skills for an Unit Supervisor. We ranked the top skills based on the percentage of Unit Supervisor resumes they appeared on. For example, 13.5% of Unit Supervisor resumes contained Direct Supervision as a skill. Let's find out what skills an Unit Supervisor actually needs in order to be successful in the workplace.

The six most common skills found on Unit Supervisor resumes in 2020. Read below to see the full list.

1. Direct Supervision

high Demand
Here's how Direct Supervision is used in Unit Supervisor jobs:
  • Provided direct supervision of all Behavioral Specialists as assigned.
  • Complete annual evaluations for staff under direct supervision.
  • Provide direct supervision of the Account Review Department and related activities within the Eligibility & Enrollment operations.
  • Provided leadership and direction for 15 associates under the direct supervision of the Director of Nursing.
  • Provide direct supervision during field operations including the execution of search and warrants when appropriate.
  • Direct supervision of clients and Unit staff to ensure safe and therapeutic environment.
  • Direct supervision of five shift supervisors and 31 chemical operators.
  • Direct supervision and daily management of the Skilled Nursing Unit.
  • Direct supervision of 3 Inmate Trust Account Specialists.
  • Provide direct supervision of clients on the unit.
  • Direct Supervision of boys unit and staff.
  • Direct supervision of staff on the unit.
  • Direct supervision of over 30 employees.
  • Direct supervision and training of staff counselors Individual, group and family therapy for clients.
  • Direct supervision of staff Knowledge of operating budget Conduct staff interviews and facilitate meetings Implement unit policies to benefit organization
  • Assisted with new admit assessments Reconciliation of medications Direct supervision of CNA'S Managed nurses station

Show More

2. Safe Environment

high Demand
Here's how Safe Environment is used in Unit Supervisor jobs:
  • Maintain a safe environment for students and staff within the unit 24 hours a day.
  • Supervised maintenance of a secure and safe environment.
  • Supervised children, provided safe environment, offered homework assistance and mentoring
  • Provided a physically and emotionally safe environment for all campers.
  • Created a safe environment experience during unit activities.
  • Provided quality instruction in a safe environment.

Show More

3. Staff Members

high Demand
Here's how Staff Members is used in Unit Supervisor jobs:
  • Provided guidance and individual supervision to staff members in order to increase productivity levels and address programmatic expectations.
  • Managed six staff members in Residential Treatment Center for developmentally delayed adolescent males with co-morbid mood disorders.
  • Developed two top-performing staff members to achieve lucrative promotions.
  • Briefed deploying key staff members on the matters of ORF, increased knowledge of 300 commanders, while streamlining ORF procedures.
  • Direct and train staff members to attain established goals to ensure the youth residents' safety, health and growth.
  • Train new staff members and support staff insuring that current staff receive appropriate in-service training including Non-Violent Crisis Prevention Intervention.
  • Function as a resource person for staff members and assists in necessary education of individual members of the nursing staff.
  • Supervised and worked alongside three staff members to provide one-on-one supervision to the four clients within the behavioral unit.
  • Job Duties: Supervised 15 staff members and was the overseer of 24 children at a lock down facility.
  • Helped to recruit, cross train and schedule performance evaluations regarding staff members annually with front line mentoring.
  • Provided necessary training to staff, maintained good team spirit; created a team of interchangeable staff members.
  • Operated and managed a shelter program with 12 residents and 9 staff members in a high crisis environment.
  • Oversee 20 staff members through their work in providing care and engaging activities for 80 11-year old campers.
  • Review candidates for employment, conduct interviews, participate in the training and evaluating of staff members.
  • Supervised a unit that consisted between nine and eleven staff members in a 24-hour care facility.
  • Promoted to unit supervisor overseeing a unit of twelve female clients and supporting residential staff members.
  • Ensured the rules of the facility were closely adhered to by staff members and residents.
  • Supervised a team of sixteen staff members in the care and monitoring of fifty-eight juveniles.
  • Worked seasonally in the summer as a supervisor for 120+ kids and 25+ staff members.
  • Supervised four staff members; empowered 16 adult MH and Drug and Alcohol residents.

Show More

4. Customer Service

high Demand
Here's how Customer Service is used in Unit Supervisor jobs:
  • Trained and supervised a culturally diverse work force of customer service representatives and Customers complaint unit.
  • Conducted research and acted as customer service supervisor role when handling escalated situation and/or irate customers.
  • Supervised 40 plus customer service representatives and licensed insurance agents in a telemarketing call center.
  • Assisted in resolution of customer services matters and compiled daily production reports for management.
  • Supervised mail and counter Customer Service Specialists for courteous and timely customer service.
  • Supervised, trained and developed 15+ collection associates and 55+ customer service representatives.
  • Managed food location efficiently on a daily basis while providing superior customer service.
  • Maintained and established relationships with clients to improve overall customer service experience.
  • Developed and maintained office procedures to assure superior customer service for clients.
  • Researched and followed-up with unresolved calls forwarded by Customer Service Specialists.
  • Provided boundless customer service which exceeded customers expectations.
  • Operated register and worked directly with customer service.
  • Provide excellent customer service and provide dispute resolutions.
  • Supervised all Customer Service Representatives within the branch.
  • Initiated quality assurance and customer service process.
  • General administrative duties including customer service communications.
  • Manage a Customer Service Team driving performance and quality by driving excellence in Client Value, Employee Value and Shareholder Value.
  • Provided support for customer service representatives in a variety of departments, to include mortgage, consumer banking and personal banking.
  • Traveled between offices to train representatives on call procedures for incoming customer service calls and sales processes for products being offered.
  • Directed all sales, customer service and claims activities for staff of nine located in the Madison, Wisconsin office.

Show More

5. Company Policies

high Demand
Here's how Company Policies is used in Unit Supervisor jobs:
  • Worked closely with guests to provide the best possible experience while upholding the Busch Gardens company policies and expectations.
  • Assure for compliance with local, state and federal laws, and established company policies and procedures.
  • Developed new team members and co- workers in professionalism and company policies.
  • Train colleagues in proper operational procedures for functions, explain company policies.
  • Trained new reps to company policies and procedures.
  • Received an award for Supply of Excellent during the summer of 1989.Trained employees in work and safety procedures and company policies.
  • Ensured company policies, plant rules, quality procedures and GMPs were understood and followed.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Performance Reviews

high Demand
Here's how Performance Reviews is used in Unit Supervisor jobs:
  • Hired, trained qualified Investigators, and conducted performance reviews on assigned Special Investigators.
  • Maintained employee files and completed annual performance reviews, transfers, promotions, terminations and job related grievances.
  • Managed 6 employees, oversee schedules, plan and execute staff meetings, and complete performance reviews/development.
  • Handled personnel matters including staff hiring, scheduling, record retention, and performance reviews.
  • Perform introductory period reviews for new employees and yearly performance reviews for merit increases.
  • Enforced all new and existing procedures and policies, Annual performance reviews and rating.
  • Complete annual performance reviews for each employee in compliance with Human Resources guidelines.
  • Assisted with hiring and training staff and with conducting performance reviews.
  • Write Performance Reviews for clerks and Leads from both units.
  • Trained new employees and conducted annual performance reviews.
  • Interview new hires, conducted performance reviews.
  • Conduct performance reviews for all program staff.
  • Created and performed work performance reviews.
  • Conducted quarterly performance reviews of staff.
  • Set individual staff goals and conduct performance reviews Responsible for Safety Training and MSDS of all chemicals used for the print shop
  • Administered performance reviews, salary actions, schedules, training and ensured management reporting were completed in a timely manner.

Show More

7. Crisis Intervention

high Demand
Here's how Crisis Intervention is used in Unit Supervisor jobs:
  • Managed and assigned caseloads for residents to provide individual counseling, crisis intervention, treatment planning, monthly behavioral evaluation.
  • Completed necessary documentation, monitored behaviors, administered medications, crisis intervention, interaction with local law enforcement.
  • Trained individuals in therapeutic crisis intervention (TCI) and facilitated ongoing professional development of direct care staff.
  • Conducted mandatory training and education of youth advocates in Therapeutic Crisis Interventions.
  • Provided case management, crisis intervention services, and individual counseling.
  • Deal with challenging youth behaviors and utilize Therapeutic Crisis Intervention.
  • Conducted training and education of Therapeutic Crisis Interventions.
  • Participate in crisis intervention and crisis meetings.
  • Provided crisis intervention individual psychotherapy to adults.
  • Provided crisis intervention services, suicide assessments.
  • Conduct or facilitate evaluations, individual or group treatment sessions, crisis interventions, and documentation as needed.
  • Performed crisis intervention for patients faced with terminal illness and end of life decisions.
  • Provide training and instruction to all staff on proper crisis interventions techniques and evaluation.
  • Take a leadership role in crisis intervention in the living environment.
  • Provide crisis intervention to8-20 children and their families.
  • Served on the crisis intervention team.
  • Monitored and provided crisis interventions and developed behavior modifications Conducted quarterly Quality Assurance reviews of assigned cases.
  • Attend Therapeutic Crisis Intervention and in-service trainings.
  • Certified in Therapeutic Crisis Intervention Supervise 5+ staff, attend supervisor meetings and trainings, complete performance evaluations for staff

Show More

8. Patient Care

high Demand
Here's how Patient Care is used in Unit Supervisor jobs:
  • Monitored and participated in JACHO quality improvement indicators with successful outcomes Provided direct patient care
  • Provided and coordinates direct patient care using the nursing process, and practicing within the guidelines of the nursing standards of care
  • Reported to and worked with ED Leadership team to manage and maintain equipment related to ED patient care and operation.
  • Staff management of scheduling, quality assurance, updated educational needs and evaluated patient care to t he highest.
  • Managed the delivery of patient care and coordinating other services to assigned patient populations on a 24 hour basis.
  • Managed thirteen bed Critical Care unit responsibilities for primary patient care on a 1:1, 2:1 patient/nurse ratio.
  • Provide direct patient care; document nurse's notes and maintain adequate communication among patient care staff.
  • Provided supervision for staffing and patient care for skilled care unit and assisted living areas when needed.
  • Use clinical judgment in evaluation activities to meet patient care needs of assigned unit including establishing priorities.
  • Managed the operation of patient care services, including financial, quality, and risk management.
  • Managed the nursing staff and patient care for the duration of my assigned work period.
  • Planned, initiated and maintained quality standards for patient care in mental health outpatient treatment.
  • Assisted in implementation of new patient tracking system, resulting in improved patient care.
  • Develop and monitor patient care plans from intake to discharge based on physician orders.
  • Received and gave adequate patient reports from/to shifts to promote good patient care.
  • Charged with ensuring patient care needs were met according to plan of care.
  • Managed patient care developing individualized plans of care for each skilled patient.
  • Audited patient care ratings to ensure accurate staffing of nursing care units.
  • Identified and prioritized critical cases and assigned patient care to staff nurses.
  • Facilitate flow of patient care by coordinating between physicians and nurses.

Show More

9. Daily Operations

high Demand
Here's how Daily Operations is used in Unit Supervisor jobs:
  • Managed daily operations, corporate staff and vendors, including web-based technology for Starbucks in-house architectural print production facility.
  • Provided overall on-site supervision and implementation of the daily operations of the program, including on-call responsibilities.
  • Supervised daily operations and activities of 16-member customer service call center.
  • Revised and updated all procedures for daily operations in unit
  • Monitored daily operations of Food stamp application department.
  • Collaborated with regional leadership on daily operations.
  • Manage multiple supervisors during daily operations.
  • Manage daily operations in a call center setting focusing on collections, federal collections and FDCPA policies.
  • Monitor the daily operations of the unit and monitor all shift, behavior, and quarterly reports.
  • Managed the daily operations of claims call center team responsible for internal and external customers.
  • Coached and developed a team of 7-10 associates in the daily operations of currency reporting.
  • Managed a team of Supervisors to oversee daily operations including clerical and patient care.
  • Direct, coordinate, and supervise daily operations for the Governor, Lt.
  • Managed the daily operations such as inbound/outbound service level and call volume.
  • Managed staff of 15 Air Traffic Controllers, scheduling and daily operations.
  • Managed all daily operations of restaurant with both FOH & BOH managers.
  • Manage and oversee the daily operations of the Girl's Shelter.
  • Supervised the daily operations of 4 Taco Bell and KFC Restaurants.
  • Use creative thinking skills to solve common problems in daily operations.
  • Lead and manage the daily operations of a residential unit.

Show More

10. Emergency Situations

high Demand
Here's how Emergency Situations is used in Unit Supervisor jobs:
  • Provided assistance and priority of services to aircraft in emergency situations.
  • Respond to emergency situations per established procedures.
  • Responded to crisis and emergency situations and informed higher level administration of developments as needed.
  • Completed security and identification checks and handled all emergency situations and complaints from residents.
  • Respond to emergency situations, non-emergency transport of patients.
  • Ensured all functions of operations stayed within respective budget brackets/labor management, Responded to emergency situations, and completed accident investigations.

Show More

11. Community Resources

high Demand
Here's how Community Resources is used in Unit Supervisor jobs:
  • Identify challenges to obtaining employment and assist with resolutions & referrals to community resources.
  • Maintain excellent community resources to assist with research and investigations.
  • Attend school conferences, psychiatric appointments, court hearings and collaborate with community resources and referrals.
  • Identified need for social services, and made referrals to various agencies and community resources available.
  • Coordinate, maintain, and develop community resources and public relations.
  • Coordinate the development of cooperative relationships with other service providers, police and public safety officers and/or any other community resources.

Show More

12. Mental Health Services

high Demand
Here's how Mental Health Services is used in Unit Supervisor jobs:
  • Keep detailed records, report changes in patients behavior to the Mental Health team, and coordinating Mental Health services.
  • Monitored and coordinated mental health services for victim children of neglect and abuse.
  • Monitored ongoing compliance with quality assurance standards for mental health services.
  • Provided mental health services to individual clients.
  • Reviewed cost effective outpatient mental health services resulting in recommendations to expand occupational/recreational therapy services to our PHP/IOP/SPMI customers.
  • Ensured appropriate utilization of mental health services for Regional funds through consistent level of care determination and analysis.

Show More

13. Oversight

high Demand
Here's how Oversight is used in Unit Supervisor jobs:
  • Provide operational and administrative oversight for evening shift for a residential program for adjudicated youth.
  • Ensured preparedness for worldwide deployment by meticulous review and oversight of data and statistics.
  • Provided oversight supervision and direction for adult felony offenders.
  • Provided administrative oversight of PATH.
  • Provided day-to-day oversight of department.
  • Presented a monthly program review to the USPS IT oversight team at customer's site and via WebEx to virtual participants.
  • Served as Acting Unit Chief for unit responsible for oversight of FBI's economic espionage, theft of trade secrets investigations.
  • Coordinate family, peer, group, and individual sessions with the oversight of the certified in house- therapist.
  • Directed, problem solved, gave oversight and evaluated statewide plant, insect and disease pest management programs.
  • Involved in all aspects of census development, staff supervision and scheduling, nursing oversight and supervision.
  • Provided operational oversight of a 70 bed transitional housing program, including supervision of 13 staff.
  • Provided oversight for $600K of Information technology assets in a rapidly changing environment.
  • Assisted in the implementation and provided oversight of the Large Currency Reporting System.
  • Direct oversight of staff as a core nurse supervisor.
  • Provided oversight for the performance of retail sales handlers.
  • Performed oversight review to validate that all required documents were included in settlement and reconcilement packages to meet audit requirements.
  • Provided oversight, quality assurance, programming for residential site with 9 consumers Communication with agencies and family members.

Show More

14. Law Enforcement

high Demand
Here's how Law Enforcement is used in Unit Supervisor jobs:
  • Developed methodologies and procedures currently used by NDIC Document Exploitation Division to provide support to law enforcement and intelligence communities.
  • Participated in planning and executing several dignitary protection operations with other local, State, and Federal law enforcement agencies.
  • Cultivated and maintained liaisons with several law enforcement agencies in order to cooperatively combat violent crime in urban areas.
  • Transitioned site emergency evacuation procedures into a format recognized for its scope and completeness by local law enforcement.
  • Coordinated with various social service entities and law enforcement agencies resulting in collaborated procedures for parole offenders.
  • Collaborate with other Child Safety supervisors, law enforcement, educational, religious and community agencies.
  • Maintain working relationships with other government and law enforcement agencies and service providers.
  • Patrol Supervisor for 10 patrolmen providing law enforcement and security.
  • Interacted with law enforcement agencies nationwide and Canada.
  • Supervised staff and collaboration with law enforcement personnel.
  • Counseled soldiers on law enforcement and company requirements.
  • Insured that law enforcement regulations were enforced.
  • Developed Statement of Work for the proposed DEA, Department of State funded, Mexican law enforcement DOMEX training initiative.
  • Confer with judges and other judicial and law enforcement officials in promoting the maintenance of adequate probation and parole services.
  • Trained District Attorney and law enforcement offices on immigration related matters throughout Western Massachusetts pursuant to a VAWA STOP grant.
  • Communicate with the public, law enforcement, and various branches of local state and federal government.
  • Assisted the Florida Department of Law Enforcement in the protection of the Governor of Florida.
  • Maintain a positive rapport with law enforcement, juvenile probation, and Child Protective Services.
  • Lead search and rescue, law enforcement, and public boating safety missions.
  • Coordinated with local school district, law enforcement, and treatment providers.

Show More

15. Corrective Action

average Demand
Here's how Corrective Action is used in Unit Supervisor jobs:
  • Sustained Subway standards of operation for all stores and developed strategies and system implementations for corrective actions aligned with compliance protocols.
  • Discussed and analyzed inspection reports with shop supervisors and recommended, initiated and approved the required corrective action.
  • Formulate and recommend corrective action and improvements in general fiscal record keeping systems.
  • Completed and presented employee performance appraisals and issued corrective action as directed.
  • Prepared and delivered corrective action and operating experience evaluations.
  • Applied effective implementation of employee disciplinary corrective actions programs.
  • Assessed proposed corrective actions and initiate closing action.
  • Investigated testing abnormalities and implemented corrective action.
  • Establish work unit and individual goals, evaluate employee performance, counsel employees regarding policy and procedure and administer corrective action.
  • Provided training, coaching, counseling and corrective action to employees; wrote annual evaluations and recommended merit increases.
  • Result of new matrix lead to recognition that increased corrective actions where needed, to mitigate fraud liability exposure.
  • Administer program review committees which determine corrective action or termination from the program based on evidence gathered.
  • Developed Corrective Action Plans for providers who were cited for licensing or contractual deficiencies.
  • Monitor performance of employees, advise, and take corrective action when necessary.
  • Conduct reviews of ongoing issues, and determine corrective actions.
  • Develop Corrective action plans for staff with performance issues.
  • Completed more than 35 corrective action program conditions.
  • Preform Job Performance Reviews and issue corrective action.
  • Review reports and implement corrective action plans.
  • Recommended and implemented corrective action as needed.

Show More

16. Treatment Plans

average Demand
Here's how Treatment Plans is used in Unit Supervisor jobs:
  • Served as a member of the interdisciplinary treatment team and assisted in developing individualized treatment plans.
  • Designed and implemented treatment plans that significantly decreased violent behaviors of clients.
  • Implemented resident treatment plans and supplied supporting documentation to document resident progress.
  • Participated in development of individual treatment plans for clients.
  • Documented patients' medical and psychological histories, physical assessment results, diagnoses, treatment plans, prescriptions, or outcomes.
  • Collaborated with the treatment team to create and implement individualized treatment plans for adolescent youths with emotional and behavioral issues.
  • Evaluate staff to ensure staff's adherence to individual's personal nutritional management plans and treatment plans and scheduled activities.
  • Consult with assigned social worker on the treatment plans, progress, and needs of clients in care.
  • Monitor and ensure that case managers meet with clients to assess their needs and develop individualized treatment plans.
  • Complete intakes, initial assessments, service reviews, develop treatment plans, and implement discharge conferences.
  • Collaborated with other supervisors, clinicians, and social workers to develop individual treatment plans.
  • Attend weekly meetings with a team of professionals to discuss and develop individual treatment plans.
  • Participated in case conferencing where department heads discussed the treatment plans and options for clients.
  • Implement incentive based treatment plans to encourage positive social and daily life skills.
  • Serve as liaison between physicians and patients to ensure understanding of treatment plans.
  • Devised treatment plans and gave daily lectures on pro-recovery strategies and reintegration.
  • Develop treatment plans and progress notes and other documentation with clients/residents.
  • Assessed, reviewed, and implemented client's Individualized Treatment Plans.
  • Develop and implement treatment plans for a portfolio of clients.
  • Assist staff with development of effective interventions and treatment plans.

Show More

17. Curriculum Development

average Demand
Here's how Curriculum Development is used in Unit Supervisor jobs:
  • Facilitate curriculum development and implement anti-bias programming that is culturally relevant and developmentally appropriate for the diverse student population.
  • Managed curriculum development and implementation while serving as Site Program Supervisor and Staff Leader.
  • Facilitated curriculum development and implementation in anti-bias programming and coordinated staff training.
  • Maintained regulatory compliance for all AQP instructional training and curriculum development.
  • Contributed significant insights during curriculum development and policies and procedures enforcement.
  • Developed operational protocols, evaluative tools, and spearheaded curriculum development team.

Show More

18. Disciplinary Actions

average Demand
Here's how Disciplinary Actions is used in Unit Supervisor jobs:
  • Provide performance evaluations, coaching staff, making hiring/firing determinations, and administering disciplinary actions.
  • Provided constructive criticism, positive reinforcement, and disciplinary actions.
  • Perform serious verbal and written disciplinary actions.
  • Completed Performance Evaluations and disciplinary actions.
  • Handled complaints and disciplinary actions.
  • Perform administrative supervision of staff, including performance evaluations, disciplinary actions, time records, and hiring process.
  • Conduct disciplinary actions by oral or written consultations with employees who fail to meet schedule and standards.
  • Prepare reports for disciplinary actions, critical incidents, and other occurrences.
  • Train employees prepare and implement work schedules Handle all disciplinary actions.

Show More

19. Direct Care Staff

average Demand
Here's how Direct Care Staff is used in Unit Supervisor jobs:
  • Supervised up to 9 direct care staff, and prepared medication for the Girls and boys Unit.
  • Provided guidance and supervision to direct care staff in therapeutic milieu setting.
  • Provided supervision of all direct care staff in unit.
  • Assist the Shelter Administrator with supervising direct care staff.
  • Supervised direct care staff assigned to the unit.
  • Supervised 5 to 7 direct care staff.
  • Direct supervising of Direct Care Staff.
  • Provided supervision to direct care staff and residents Conducted performance reviews, and followed procedures for disciplinary action.
  • Attend Supervisors meetings and disseminate necessary information amongst direct care staff.
  • Supervised direct care staff, resource for Mobile Crisis Outreach workers, weekend call and coordination with providers in the community.
  • Distribute resident care assignments to direct care staff * Gathered information from patients, including their health history and current condition.

Show More

20. CNA

average Demand
Here's how CNA is used in Unit Supervisor jobs:
  • Supervised the Rehabilitation Unit including CNA'S, LVNS, & RN's on a 30 bed unit
  • Guided and supported CNA's.
  • Worked on ICF and SNF unitsProvided nursing care and supervised care delivered by CNA's to residents
  • Supervised LPNs and CNAs, assessed patients, notified physicians, and implemented care plans.
  • Supervised CNAs, Called and Faxed Doctors and other Health Care Professionals and logged orders.
  • Provide thorough skilled assessment, supervise LPNs and CNAs, and coordinate patient care.
  • Supervised CNAs and 4 Alzheimer's units with a total of 60 beds.
  • Supervised two LPNs and CNAs in geriatric/psychiatric ten bed unit.
  • Directed care of 50 residents Supervised nurses and CNA's
  • Managed/supervised 3 LPN's, 10 CNA's.

Show More

21. Data Entry

average Demand
Here's how Data Entry is used in Unit Supervisor jobs:
  • Assist Office personal with data entry corrections, bank statement and company account monthly reconciliations
  • Managed 15 data entry and clerical workers securing temporary help when necessary.
  • Train both current employees on the business practice and data entry onto judicial legacy system (odyssey system).
  • Administered data entry tests for all applicants to ensure they met company standards prior to interview.
  • Planned, directed and controlled the coding and data entry functions of the unit.
  • Performed client-record data entry via CDC Evaluation Web and other central database systems.
  • Supervised up to 20 rating, coding, and data entry employees.
  • Supervised a staff of 12 data entry and member account specialists.
  • Update record, Data entry, Answer incoming calls.
  • Review case specialist data entry, criminal backgrounds, and pertinent collateral information on cases, approximately 55 cases oer month.
  • Supervised production units responsible for data entry for the Aecclaims Password, Procedure and Distribution system files

Show More

22. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Unit Supervisor jobs:
  • Analyzed and implemented cost saving programs *Reviewed expenses and budgets to ensure compliance *Scheduled and facilitated weekly meetings
  • Ensured all Standard Operating Procedures regulations were followed to ensure compliance.
  • Performed monthly quality assurance reviews and call monitors on each direct report to ensure compliance with investor guidelines and FDCP regulations.
  • Performed analysis of trends and problems in order to implement programs to ensure compliance with billing policy regulations.
  • Monitor day time activities to ensure compliance with licensing standards which includes reporting deficiencies to the director.
  • Monitor and manage staffing throughout the day to propose and implement resolutions to ensure compliance.
  • Complete regular case audits to ensure compliance with (ALTCS) requirements.
  • Developed tracking system to ensure compliance with hospital and JCAHO mandates.
  • Monitored staff and equipment to ensure Compliance with Parent company standards.
  • Monitored work performances to ensure compliance to unit and department directives.
  • Conduct quality reviews of parole officer caseloads to ensure compliance.
  • Monitor and reviews cases to ensure compliance with program policy.
  • Evaluated providers to ensure compliance with state licensure and contractual requirements.
  • Review and approve officer investigations, documents, and reports to ensure compliance with agency policy and procedures.

Show More

23. Daily Activities

average Demand
Here's how Daily Activities is used in Unit Supervisor jobs:
  • Coordinate daily activities, and medically manage all residents of unit* Facilitate all resident and family concerns.
  • Supervised and participated in daily activities while assessing the daily functioning of the residential programs.
  • Supervised daily activities of projects to ensure specifications were being followed.
  • Planned, coordinated and executed daily activities.
  • Supervised daily activities of adolescents.
  • Managed Student Services area of the Registrar's Office, oversaw the daily activities of two employees.
  • Coordinated daily activities of staff and youth at the residential treatment facility.
  • Planned and supervised the daily activities for the clients and staff.
  • Led, motivated, and coached the daily activities of 4 Soldiers
  • Assisted in classroom and daily activities in the treatment programs.
  • Guided managers and store associates in daily activities.
  • Prepared reports on daily activities and special occurrences.
  • Coordinated school and daily activities for residents.
  • Completed daily sales logs and daily labor percentages to summerize daily activities.

Show More

24. Substance Abuse

average Demand
Here's how Substance Abuse is used in Unit Supervisor jobs:
  • Facilitated daily therapeutic groups pertaining to issues around anger, depression, substance abuse and family/peer relationships.
  • Complete all prisoner casework, complete para-professional counseling (Substance Abuse/Nurturing Fathers/Thinking for Change).
  • Supervised and administered care to mentally challenged and substance abuse population.
  • Generated various statistical reports Perform substance abuse assessments and case-management follow-up.
  • Conducted substance abuse and smoking cessation counseling.
  • Facilitate psycho-educational Substance abuse support groups.
  • Maintained linkages via mental health, case management, substance abuse and preventive based agencies.
  • Make referrals to community agencies, mental health clinics, and substance abuse facilities.
  • Applied managed care principles related to mental health and substance abuse service delivery.
  • Facilitated groups in day treatment due to substance abuse and mental illness.
  • Counseled clients in day treatment for substance abuse and dual diagnosis.
  • Conduct therapeutic Groups (Dialectical Behavioral Therapy, Anger management, Substance abuse, Independent Living ).
  • Attended weekly substance abuse education groups and facilitated this group on occasion in absence of Dr. Richard Zodrow, Ph.D.

Show More

25. Social Workers

average Demand
Here's how Social Workers is used in Unit Supervisor jobs:
  • Supervised seven social workers responsible for investigating allegations of abuse and/or neglect for the state of New Hampshire
  • Collaborated with case managers/social workers and other placement agencies on placement options.
  • Meet with teachers, counselors, and social workers to ensure the individual needs for each child is being met.
  • Participated in all intakes, treatment and discharge meetings with residents' therapists, social workers and court appointed aides.
  • Maintained ongoing contact with Psychiatrists, Therapists and Social workers to obtain clients' records.
  • Supervised a unit of seven social workers and case aide planner in Foster Care casework.
  • Chaired meetings with social workers and psychiatrists to determine best care plans for patients.
  • Participated in weekly supervision sessions with staff, psychologist and social workers.
  • Monitor social workers caseloads and court appearances and in connection systems.
  • Established relationships with Parents, Guardians, and Social Workers.
  • Provided individual and group supervision to on-going social workers.
  • Implemented a Professional-In-Residence program that included nursing students, graduate interns, social workers, schoolcounselors and teachers.
  • Provided weekly administrative, clinical and casework supervision to staff of 5 social workers at Bronx P.I.N.S.
  • Staff consists of adoption social workers, child protectionpermanency social workers, and a case aide.
  • included) * Supervised and trained 6 foster care social workers with caseloads ranging from 12-14 children each.

Show More

26. Staff Performance

average Demand
Here's how Staff Performance is used in Unit Supervisor jobs:
  • Conduct planning and evaluation of staff performance plans including issuing of corrective actions, resolving informal grievances and initiating disciplinary actions.
  • Performed ongoing evaluation of staff performance; provided comprehensive training to new personnel; prepared employee performance assessments.
  • Completed daily documentation for our clients, staff performance documentation, medical record documentation and incident reports.
  • Recommended modifications, provided information and incorporated feedback to strengthen the program and evaluate staff performance.
  • Provide ongoing evaluation of staff performance and compliance with core responsibilities and timeliness.
  • Monitored staff performance to ensure adherence to quality and regulatory standards.
  • Conducted staff performance evaluations and bi-weekly supervision.
  • Reported to management issues impacting service levels, staff performance or department KPI and provided solutions for improvement.
  • Assess staff performance (including strengths and areas of improvement) in written performance reviews.
  • Supervised and evaluated staff performance through the review of client interactions and work techniques.
  • Planned, assigned, and directed work for optimal staff performance and company success.
  • Monitor staff performance and assist in staff evaluations as requested by unit manager.
  • Evaluate counseling staff performance via the EPRS system for effectiveness.
  • Conduct yearly evaluations on staff performances.
  • Review staff performance to ensure follow up is occurring in a timely manner and regularly checks eligibility work to ensure accuracy.
  • Perform on-going evaluations of staff performance, provide training to new personnel, and advise staff of DCS guidelines.
  • Reconciled cash and made bank deposits - Trained and evaluated staff performance

Show More

27. Unit Staff

average Demand
Here's how Unit Staff is used in Unit Supervisor jobs:
  • Assisted with the educational development of unit staff.
  • Coordinate and schedule required staff trainings for all 12 unit staff.
  • Direct the workflow and manage the Unit staff.
  • Motivated and evaluated unit staff, and maintained open communication which promotes a positive work environment and increased staff productivity.
  • Make decisions concerning unit staffing, including replacing call-outs and reassigning personnel where/when appropriate.
  • Organized and conducted regular unit staff meetings that improved communications.

Show More

28. IV

average Demand
Here's how IV is used in Unit Supervisor jobs:
  • Recruited active/passive/tip-toeing candidates for various correctional positions.
  • Conducted periodic operator performance evaluations and supported the achievement of individual operating targets as well as the overall refinery plan.
  • Coordinated daily reconciliation with local Supply Support Activity; reviewed and annotated necessary changes to unit material condition status report.
  • Created and coordinated scheduling plan for unit of 24 persons with extensive physical and developmental disabilities.
  • Develop and maintain effective planning and operating practices to maximize efficient plant operation and maintenance.
  • Worked closely with the Part D Compliance officer discussing clinical evaluations and assertive benefit determinations.
  • Created and maintained a high performance environment characterized by positive leadership and strong team orientation.
  • Maintained administrative databases to track and assist soldiers and management in the facilitation of services.
  • Performed maintenance related administrative functions such as inventory, ordering supplies and completing required reports.
  • Recruited and developed key individuals to achieve A+ Operations providing a consistent guest experience.
  • Assist in developing and documenting training procedures for team members to effectively improve processes.
  • Instituted weekly informational team meetings with emphasis on safety, quality and productivity.
  • Review official correspondence, administrative and financial reports, and sensitive investigative reports.
  • Developed investigation leads and provided analysis to investigative data and to security teams.
  • Participate in key improvement initiatives including PPO strategy and HMO financial recovery.
  • Analyzed unit / office operations, developed and implemented corrective action plans.
  • Reviewed individual production, work quality and initiate corrective action as appropriate.
  • Monitor performance and safety metrics and establish comprehensive goals for performance improvement.
  • Developed audit programs to effectively evaluate budget utilization and program effectiveness statewide.
  • Supervised five soldiers, oversees implementation of Group's supply accountability program.

Show More

29. Staff Training

average Demand
Here's how Staff Training is used in Unit Supervisor jobs:
  • Developed and implemented policies and procedures for staff training and development.
  • Conducted interviews and provided staff training and development.
  • Participated in a cross-functional team on the development of and later staff training on new in-house, proprietary software application.
  • Presented periodic Dashboard reports on aged claims, future opportunities for staff training and improvement.
  • Performed staff scheduling, staff supervision and shift supervision and dorm staff training.
  • Provided employee orientation, staff training, retraining, counseling, employee evaluations
  • Coordinated staff training sessions for kitchen and front end personnel.
  • Assist with the identification of staff training needs.
  • Organized staff training sessions, workshops and activities.
  • Assist with staff training and supervision.
  • Assisted and conducted staff training.
  • Provided staff training as necessary.
  • Facilitate staff training on PREA.
  • Participated in on-going staff training workshops to enhance job skills.

Show More

30. Medicaid

low Demand
Here's how Medicaid is used in Unit Supervisor jobs:
  • Complete and coordinate Medicaid Waiver application process for consumers according to State policy.
  • Determined provider eligibility based upon regulatory requirements to secure Medicaid provider numbers.
  • Monitor trust fund accounts to maintain Medicaid eligibility according to State policy.
  • Interviewed clients to gather information to determine client eligibility and compliance with SNAP, CHIP, Medicaid, and TANF programs.
  • Assessed client for various entitlement programs such as, Medicaid, food stamps public assistance, SSI, etc.
  • Determined the eligibility of nursing home Medicaid, food stamps, disability Medicaid, and various state- aid programs.
  • Reviewed and discussed changes in the Financial Services/Medicaid/SSI programs monthly by reviewing the revisions and updating the manual.
  • Maintained system for collecting statistical data related to the areas of Medicaid, Medicare and self pay patients.
  • Provided both individual and group supervision and audited all documentation to guarantee CARF and Medicaid standards were met.
  • Attend monthly meeting with each department to stay on top of new information and changes within Medicaid.
  • Provided input, and suggestions relating to the monitoring of the ASO for Maryland Medicaid.
  • Prepared for and successfully underwent several Medicaid audits of the programs.
  • Look up Medicaid numbers and information for clients as needed.
  • Supervised a unit of Medicaid and SSI workers.
  • Maintain contractual compliance with Mental Health, Medicaid, DHS, OYA, and OAR.
  • Audit and track contractual variance from PPO, MC, MDCR, Medicaid.
  • Perform fiscal audits of Healthcare providers caring for recipients on the Medicaid Waivers.

Show More

31. Monthly Reports

low Demand
Here's how Monthly Reports is used in Unit Supervisor jobs:
  • Compiled case accuracy and timeliness data on workers and generated weekly and monthly reports for upper management.
  • Maintained and updated an investigative database which streamlined claims tracking and produced monthly reports.
  • Prepared weekly/monthly reports on activity of services teams.
  • Prepared daily and monthly reports to be presented to management concerning the units residents, budget and objectives.
  • Provided daily, weekly, and monthly reports, clients and staff provided bi yearly staff evaluations.
  • Prepared quarterly reports and monthly reports for the President and specific reports required by the OCC.
  • Set up electronic charts for TCOOMMI consumers and completing monthly reports using Microsoft ACCESS.
  • Submitted several weekly and monthly reports to parole officers, supervisory staff and others.
  • Prepared monthly reports to Trenton as well as for my TCA.
  • Reviewed and corrected daily, weekly and monthly reports.
  • Completed and submitted weekly and monthly reports.
  • Analyze data to compile weekly and monthly reports
  • Created monthly reports for upper management.
  • Completed daily, weekly, and monthly reports to monitor staff production activities which increased unit productivity by 35%.
  • Generate and analyze weekly/monthly reports to identify trends, along with taking steps to effectively solve the problem.
  • Prepared schedules and monthly reports for staff and cohorts; .

Show More

32. Direct Reports

low Demand
Here's how Direct Reports is used in Unit Supervisor jobs:
  • Assumed responsibilities analogous to prior position exclusive of original supervisory accountability for overseeing and tactically guiding 15 direct reports.
  • Provided direct reports to the department manager such as patient rounding forms, staff rounding forms, and patient complaints.
  • Managed shift assignments and bed control as charge nurse on shifts, maintained personnel records for approximately 9 direct reports.
  • Coordinated repairs with maintenance and engineering to minimizing production downtime* Managed 12 (Union Operator) direct reports.
  • Direct Reports: 7 Team Supervisors / Indirect Reports: 120 Production Associates.
  • Experienced Manager with skills in leading direct reports as well as cross-functional team.
  • Rallied, trained and motivated my unit of ten direct reports.
  • Managed department with 15 direct reports.
  • Promoted with responsibility for 3-4 direct reports in regards to training, employee development, employee reviews, etc.
  • Maintain an engaging environment for my direct reports with an emphasis on being approachable and encouraging.
  • Organized and scheduled departmental meetings and separate "One on One" meetings with direct reports raising employee efficiency rates.

Show More

33. Medication Administration

low Demand
Here's how Medication Administration is used in Unit Supervisor jobs:
  • Write, review and update job descriptions, departmental policies and protocols for equipment, medication administration and medical procedures.
  • Administered medication and coordinated medication administration.
  • Provided assistance with housing, employment, transportation, medication administration, crisis intervention and obtaining services from area providers.
  • Direct Support Professional Provided excellent support to individuals receiving services which included dietary supervision and medication administration.
  • Maintained Physical Exam and Immunization records, documentation of medication administration and all treatment provided by Camp Nurses.
  • Maintained medical logs and audited contents, as well as daily monitoring/auditing of medication administration logs.

Show More

34. Inventory Control

low Demand
Here's how Inventory Control is used in Unit Supervisor jobs:
  • Supervised 30 mortgage document analysts and inventory control clerks.
  • Utilized projections for inventory control.
  • Inventory Control: Oversee operations in parts and shipping and troubleshoot and resolve problems with products.
  • Administer inventory control system for equipment, materials, and inventoried supplies, minimizing costs with optimum utilization.
  • Maintained sanitation and safety standards in the work area to ensure excellent food and service Consistently oversaw inventory control.
  • Reduced and controlled expenses by watching inventory control waste and overspending.

Show More

35. Special Projects

low Demand
Here's how Special Projects is used in Unit Supervisor jobs:
  • Complete usual tasks assigned to a supervisor of workers' compensation claims, special projects and additional tasks as assigned.
  • Assisted the Director with special projects, planning, budgeting, training, and any other administrative duties as required.
  • Assisted and advised paralegal staff in aspects of bill review, file organization, special projects and litigation discovery.
  • Attend meetings, conferences and workshops as assigned, performs special projects and other related duties as needed.
  • Worked on special projects involving cigarette operations with other city, state and foreign agencies.
  • Research, coordinate, and collaborate on special projects.
  • Handle special projects specified my management.
  • Oversee execution of special projects.
  • Coordinate special projects for Department approximately 124 faculty and staff (annual reports, tenure/non-tenure faculty list, etc.
  • Coordinated and setup for all outreaches and special projects in the division and designed and updated division brochures.
  • Participate on special projects to modify UM workflows.
  • Appointed "trouble-shooter"; assigned to special projects.

Show More

36. Conflict Resolution

low Demand
Here's how Conflict Resolution is used in Unit Supervisor jobs:
  • Conducted annual employee performance evaluations, provided prompt employee conflict resolutions; enforced disciplinary measures when necessary.
  • Developed job skills, and monitored educational progress and helped with social-emotional and conflict resolution skills.
  • Foster equality and diversity in problem identification and conflict resolution among both staff and residents.
  • Utilized conflict resolution and reconciliation to diffuse hostile situations and emotional persons.
  • Provided counseling for juveniles especially in conflict resolution skills.
  • Experienced in conflict resolution and crisis intervention.
  • Provided CBA, annual budgeting, ongoing employee development and assisted in conflict resolution.
  • Trouble shooting data base and utilized conflict resolution among inmates and staff members.
  • Involved in conflict resolution with staff, patients and family members.
  • Conflict resolution internal (employees) and external (customers)
  • Provide mediation, conflict resolution.
  • Self-directed schedule Conflict resolution experience.
  • Reduced the number of incidents with active listening, conflict resolutions, negotiations, and therapeutic crisis interventions.

Show More

37. Incident Reports

low Demand
Here's how Incident Reports is used in Unit Supervisor jobs:
  • Enforced behavior management system and wrote incident reports for infractions.
  • Ensured the accuracy and completeness of client files, daily progress notes and incident reports, and monthly clinical reports.
  • Administer medications and complete daily progress notes, incident reports, and documentation as needed.
  • Report safety violations, submit incident reports, and recommend improvements to reduce safety risks.
  • Monitor unit Incident Reports and conduct root cause analysis for mild to serious incidents.
  • Develop individual service plans, process incident reports, and complete employee evaluations.
  • Review and assign criminal incident reports of Abuse for investigation.
  • Conduct 5-why for safety incident reports.
  • Monitor family weekend visit check-in to avoid contrabands Report writing of treatment plan, behavioral evaluation, parole board and incident reports
  • Reviewed staff's quartile sick times.Completed reviews of all special incident reports involving patients.

Show More

38. Clinical Supervision

low Demand
Here's how Clinical Supervision is used in Unit Supervisor jobs:
  • Program administration, clinical supervision and training of bachelors level caseworkers and masters level clinicians.
  • Participated in clinical supervision and evaluations to enhance service delivery skills and facilitated team meetings.
  • Provided administrative and clinical supervision to in- home service providers.
  • Provided clinical supervision for unlicensed clinicians as needed.
  • Provided ongoing clinical supervision and review of documentation.
  • Provided clinical supervision and training to intake specialists.
  • Conduct clinical supervisions and employee evaluations.
  • Job Duties: Provided front line, clinical supervision of 130 FTE's in the cardiology service line.
  • Provide clinical supervision to guide CPS Specialists in informed decision making for child safety, permanency and well-being.
  • Provided clinical supervision to Case Planners and Case Aides.
  • Provide clinical supervision of assigned case loads.

Show More

39. Action Plans

low Demand
Here's how Action Plans is used in Unit Supervisor jobs:
  • Developed and implemented corrective/preventative action plans.
  • Led weekly meetings with store managers to review weekly progress and implement daily, weekly and monthly action plans.
  • Implemented correction action plans for my staff to support their success as an HHSC employee.
  • Create action plans for weak clients and follow up on their progress.
  • Analyzed data and execute action plans to resolve issues.
  • Set individual goals and develop action plans.

Show More

40. Clinical Staff

low Demand
Here's how Clinical Staff is used in Unit Supervisor jobs:
  • Supervised clinical staff and conduct annual staff evaluations.
  • Assisted clinical staff and teachers in meeting the behavioral and academic needs of the clients.
  • Handled all supervision of Clinical Staff including screening and hiring of Clinical Detox Unit Staff.
  • Maintain positive, therapeutic milieu at hours when clinical staff is away from facility.
  • Hired, trained and supervised PINS case planners and long-term preventive clinical staff.
  • Served as role model and resource person to administrative and clinical staff.
  • Collaborate with Program Director and clinical staff in preparation for audits.
  • Schedule, train and supervise all clinical staff.
  • Train & supervise clinical staff.

Show More

41. Medical Records

low Demand
Here's how Medical Records is used in Unit Supervisor jobs:
  • Ensured the accuracy and confidentiality of client medical records on extensive hospital database.
  • Copied medical records when requested by internal or external customers.
  • Filled out and maintained client-related paperwork, including federal- and state-mandated forms, medical records, and progress notes.
  • Document and maintain medical records including care plan.
  • Complete updates using medical records systems.
  • Revise medical records and process claims.
  • Maintain attendance within the unit, manage personnel with in unit Download Medical records from vendors.
  • Completed registration quickly and cordially for all new patients.Scheduled patient appointments.Recorded and filed patient data and medical records.

Show More

42. Job Performance

low Demand
Here's how Job Performance is used in Unit Supervisor jobs:
  • Managed six accountants, including administering job performance reviews.
  • Evaluated employees' job performance; recommended salary increases/promotions for review to the Senior Vice President.
  • Coordinated training to enhance job performances and assigned personnel for guard duty to enforce security.
  • Promote staff recognition of employees who had gone above and beyond in job performance.
  • Completed employee monthly, bi- annually annual reviews relevant to employee job performance.
  • Evaluated employees' job performance and provided methods of improving performance when needed.
  • Review job performance, hiring and merit reviews subject to manager's approval.
  • Provided guidance and supervision of soldiers which resulted in increased job performance.
  • Evaluate employees' job performance and conformance to regulations.
  • Received Quality Assurance Awards for excellent job performance.
  • Coached employees and evaluated their job performance.
  • Train and instruct staff in job performance.
  • Evaluated employee's job performance.
  • Evaluated job performance of subordinates.

Show More

43. RN

low Demand
Here's how RN is used in Unit Supervisor jobs:
  • Coordinated with city/county, regional, state and federal agencies and non-governmental organizations representatives on terrorism preparedness training and exercise opportunities.
  • Conducted internal investigations by interviewing involved persons, collecting evidence, preparing reports, and following up as necessary.
  • Assist administrative staff with organizing and participating in monthly foster parent group meetings to address concerns and continuously educate.
  • Assess ad identify improvements on delivery techniques, learning activities and training curriculum being provided to foster/adoptive parents.
  • Monitor research and evaluate technological advances in the industry to identify appropriate alternatives for enhancing current department operations.
  • Evaluated the profit contribution of alternative product programs to identify strategies providing optimal corporate profits within legislated constraints.
  • Worked with internal senior management, successfully ensuring all new client conversions were completed and operational changes implemented.
  • Prepared all unit supply documentations in accordance with governing supply regulations, and local supply agency's requirements.
  • Identify system problems and communicate with internal and external system personnel to analyze problems and procedural questions.
  • Handled all exception reporting and reconciliation reporting that needed to be performed against internal departments or vendors.
  • Completed various reports for collaborative stakeholders including case coordinators, federal field specialist and immigration attorneys.
  • Provided training to intake workers concerning professional development what constitutes (mental/physical) child abuse.
  • Communicate effectively with internal and external customers to coordinate the effective operation of the unit.
  • Controlled general ledger functions including journal entries, account analysis, account reconciliation and adjustments.
  • Produced and maintained employee database that tracked performances and turnover data information.
  • Coordinate with DYFJ Operation Liaison/Division director on all facility and residents concerns.
  • Advised and recommended alternative courses of actions to the principal investigators.
  • Received North Carolina Attorney General's Award for Outstanding Narcotics Enforcement.
  • Handled escalations concerning residents' unsatisfactory experiences with the consultants.
  • Gathered and reported financial information for internal and external audits.

Show More

44. CPR

low Demand
Here's how CPR is used in Unit Supervisor jobs:
  • Certified in hazard communication: H2S / SCBA, First Aid, Adult CPR, Veriforce.
  • Certified in hazard communication: H2S/SCBA, First Aid and Adult CPR through Veriforce.
  • Maintained supplies and equipment necessary for patient care Monitored patient progress Maintained clinical records of patients BLS/CPR Instructor
  • Certified in First Aid and CPR by the American Red Cross, CPI certification, and mental health first aid.
  • Developed and implemented an Emergency Response team trained in First Aid, CPR, AED, and fire extinguisher training.
  • Lead Yearly re certification training's for CPR, AED, and American Red Cross First Aid and Water Rescue.

Show More

45. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Unit Supervisor jobs:
  • Assisted with management of day-to-day operations, clinical and financial.
  • Manage day-to-day operations in each department to attain production schedule.
  • Supervised day-to-day operations and maintenance of two residential programs.
  • Monitor day-to-day operations of the Currency Reporting Unit.
  • Maintain continuity of day-to-day operations.
  • Planned, organized, and oversaw the day-to-day operations of the Claims Unit of over 20 claims examiners.
  • Oversee the day-to-day operations at vendor site and other places that serve and prepare food and beverages.
  • Managed day-to-day operations to maintain company goals for Key Performance Indicators (KPI's).
  • Direct the day-to-day operations of the Springfield office of Community Legal Aid.
  • Developed and supervised a diverse team of 65-85 employees in day-to-day operations.
  • Managed the day-to-day operations of the patient escort team.

Show More

46. Powerpoint

low Demand
Here's how Powerpoint is used in Unit Supervisor jobs:
  • Used tools such as MS PowerPoint, Excel and SharePoint to create training material and capture milestones and deliverables.
  • Utilized Microsoft Excel and Powerpoint programs to display and analyze drilling data.
  • Document process flows using Excel, Word, and PowerPoint.
  • Develop training documents and PowerPoint presentations that support call center operations.
  • Work with Microsoft Excel, PowerPoint, and Word.
  • Typed presentations using Word and PowerPoint for the Director's one on one meetings with his supervisor.

Show More

47. Customer Complaints

low Demand
Here's how Customer Complaints is used in Unit Supervisor jobs:
  • Resolve internal and external customer complaints.
  • Resolve customer complaints, train and mentor new staff, conduct home visits with case managers when needed.
  • Updated and maintained files and spreadsheets on customer complaints received in the director's office.
  • Monitor agents for accuracy * Develop agent sales skills * Handle all customer complaints
  • Performed refunds and exchanges and resolved customer complaints.
  • Mediated customer complaints and order issues.
  • Aided and interpretation to Allstate Agents regarding their customers automobile roadside coverage and resolved customer complaints in a timely manner.

Show More

48. HR

low Demand
Here's how HR is used in Unit Supervisor jobs:
  • Coordinated flow of information throughout department and field personnel, notified superiors and commanders of pertinent emergency and non-emergency situations.
  • Developed and maintained relations with business departments throughout the organization to most effectively meet Internal and External customer needs.
  • Led technology transfers of cell culture process through collaboration with Manufacturing Sciences Department and Process Development Groups.
  • Avoided foreclosures and lost revenue by initiating foreclosure process and following through with stipulation and forbearance agreements.
  • Spearheaded department improvement teams and facilitated identification of process improvements and redesign through creative problem solving.
  • Demolished all kitchen and bathroom cabinetry for entire apartment complex and replaced with new cabinetry.
  • Well-versed in medical terminology gained through hands-on experience in policy development and extensive dictation expertise.
  • Supervised preparation of fact sheets for Legal Department on lawsuits and threatened litigation.
  • Increased turnaround times and eliminated processing delays through cross-training of departmental associates.
  • Participated in clinical education of employees through development of educational programs.
  • Confer with managers/supervisors to coordinate daily maintenance activities throughout the operation.
  • Reduced overall shrink by controlling inventory and streamlining loss prevention processes.
  • Refer services to persons with developmental disabilities through approved vendors.
  • Evaluated staff and addressed performance issues through Positive Performance Management.
  • Develop staff competence through individual conferences and unit meetings.
  • Researched all projects generated through business service department e.g.
  • Maintained written accountability through general logs and incident reports.
  • Based on achievements continuous advancement throughout University food services.
  • Ensured agency cohesiveness through training and education.
  • Provided one-on-on mentoring and guidance for clients placed privately, through Department of Youth Corrections, and Department of Human Services.

Show More

49. Court Hearings

low Demand
Here's how Court Hearings is used in Unit Supervisor jobs:
  • Attended court hearings concerning care and protection for children whose families were being assessed by my unit.
  • Attended court hearings and testified when necessary.
  • Review court reports and attend court hearings in family and criminal court, Review and complete FASPS.
  • Supervised kid's safety in the milieu, on outing events, and court hearings.
  • Conduct weekly staff meetings to address client-care and court hearings
  • Attended court hearings to provide input concerning client cases.

Show More

50. Weekly Basis

low Demand
Here's how Weekly Basis is used in Unit Supervisor jobs:
  • Schedule and manage a staff of 50 to 100 or more on a daily and weekly basis.
  • Submitted documents and reports to the juvenile court on a weekly basis.
  • Conduct a one on one with every direct report on weekly basis.
  • Meet on a weekly basis to arrange staffing for the program.
  • Reviewed submitted and approved employee time sheets on a bi-weekly basis.
  • Purchased food and kitchen supplies on a weekly basis.
  • Complete second level Supervisor and Quality Assurance staff case reads on a weekly basis to ensure quality.

Show More

20 Most Common Skill for an Unit Supervisor

Direct Supervision18%
Safe Environment13.9%
Staff Members8.1%
Customer Service8%
Company Policies7%
Performance Reviews5.6%
Crisis Intervention5.2%
Patient Care4.1%

Typical Skill-Sets Required For An Unit Supervisor

RankSkillPercentage of ResumesPercentage
1
1
Direct Supervision
Direct Supervision
13.5%
13.5%
2
2
Safe Environment
Safe Environment
10.4%
10.4%
3
3
Staff Members
Staff Members
6.1%
6.1%
4
4
Customer Service
Customer Service
6%
6%
5
5
Company Policies
Company Policies
5.3%
5.3%
6
6
Performance Reviews
Performance Reviews
4.2%
4.2%
7
7
Crisis Intervention
Crisis Intervention
3.9%
3.9%
8
8
Patient Care
Patient Care
3.1%
3.1%
9
9
Daily Operations
Daily Operations
2.8%
2.8%
10
10
Emergency Situations
Emergency Situations
2.8%
2.8%
11
11
Community Resources
Community Resources
2.2%
2.2%
12
12
Mental Health Services
Mental Health Services
2%
2%
13
13
Oversight
Oversight
2%
2%
14
14
Law Enforcement
Law Enforcement
1.7%
1.7%
15
15
Corrective Action
Corrective Action
1.6%
1.6%
16
16
Treatment Plans
Treatment Plans
1.6%
1.6%
17
17
Curriculum Development
Curriculum Development
1.6%
1.6%
18
18
Disciplinary Actions
Disciplinary Actions
1.6%
1.6%
19
19
Direct Care Staff
Direct Care Staff
1.4%
1.4%
20
20
CNA
CNA
1.2%
1.2%
21
21
Data Entry
Data Entry
1.1%
1.1%
22
22
Ensure Compliance
Ensure Compliance
1%
1%
23
23
Daily Activities
Daily Activities
1%
1%
24
24
Substance Abuse
Substance Abuse
1%
1%
25
25
Social Workers
Social Workers
1%
1%
26
26
Staff Performance
Staff Performance
1%
1%
27
27
Unit Staff
Unit Staff
1%
1%
28
28
IV
IV
1%
1%
29
29
Staff Training
Staff Training
1%
1%
30
30
Medicaid
Medicaid
1%
1%
31
31
Monthly Reports
Monthly Reports
0.9%
0.9%
32
32
Direct Reports
Direct Reports
0.9%
0.9%
33
33
Medication Administration
Medication Administration
0.9%
0.9%
34
34
Inventory Control
Inventory Control
0.9%
0.9%
35
35
Special Projects
Special Projects
0.8%
0.8%
36
36
Conflict Resolution
Conflict Resolution
0.8%
0.8%
37
37
Incident Reports
Incident Reports
0.8%
0.8%
38
38
Clinical Supervision
Clinical Supervision
0.7%
0.7%
39
39
Action Plans
Action Plans
0.7%
0.7%
40
40
Clinical Staff
Clinical Staff
0.7%
0.7%
41
41
Medical Records
Medical Records
0.7%
0.7%
42
42
Job Performance
Job Performance
0.7%
0.7%
43
43
RN
RN
0.7%
0.7%
44
44
CPR
CPR
0.7%
0.7%
45
45
Day-To-Day Operations
Day-To-Day Operations
0.6%
0.6%
46
46
Powerpoint
Powerpoint
0.6%
0.6%
47
47
Customer Complaints
Customer Complaints
0.6%
0.6%
48
48
HR
HR
0.6%
0.6%
49
49
Court Hearings
Court Hearings
0.6%
0.6%
50
50
Weekly Basis
Weekly Basis
0.6%
0.6%

13,644 Unit Supervisor Jobs

Where do you want to work?