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Unit Support Representative

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Top 50 Unit Support Representative Skills

Below we've compiled a list of the most important skills for an Unit Support Representative. We ranked the top skills based on the percentage of Unit Support Representative resumes they appeared on. For example, 18.3% of Unit Support Representative resumes contained Patient Care as a skill. Let's find out what skills an Unit Support Representative actually needs in order to be successful in the workplace.

These are the most important skills for an Unit Support Representative:

1. Patient Care

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high Demand
Here's how Patient Care is used in Unit Support Representative jobs:
  • Assist and support the professional nursing staff by performing a variety of tasks relating to direct and indirect patient care.
  • Document patient care services by copying nursing and physician notes to patient and department records.
  • Communicate with nurses and doctors (when necessary) to ensure excellent patient care.
  • Performed services in a busy Hospital environment with great staff and the patient care.
  • Assist with patient care needs including bathing, and dressing, and privacy.
  • Functioned as a member of the Patient Care Team.
  • Follow Doctors and Nurses instructions daily for patient care.
  • Provide outstanding communications with patients & patient care safety.
  • Provided a collaborative approach to patient care.
  • Provide clerical support to patient care team.

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1 Patient Care Jobs

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2. Medical Records

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high Demand
Here's how Medical Records is used in Unit Support Representative jobs:
  • Transcribed recorded messages and practitioners' diagnosis/recommendations into patients' medical records; transcribed physician orders into hospital computer system.
  • Transcribed materials into hospital computer system and patient records and maintained patient medical records.
  • Input accurate progress notes into patient medical records on continual basis and corrected inaccuracies.
  • Utilized all hospital wide information technology systems to meet medical records retention requirements.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Maintained medical records, technical library or correspondence files.
  • Organized and maintained medical records and non-clinical activities.
  • Maintained medical records, charts, modified data, and made appointments for discharged patients.
  • Manage and perform process for pick up and assembly of mom and baby medical records.
  • Documented physician's orders and instructions on all patient charts and medical records.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Prepare and compile medical records for newly admitted patients for medical staff.
  • Trained new employees and maintained patient medical records.
  • Update, and organize medical records and unit.
  • Prepare chart information to transfer to Medical Records.
  • Follow up with Medical Records Department.
  • Prepared medical records for discharge.
  • Prioritized time-sensitive issues with medical records supervisor and communicated critical discrepancies.
  • Registered patients for admission *Verified patient insurance *Coded medical records for reimbursement
  • Transcribed physician orders, maintained patient charts, ordered tests, etc, Also worked in medical records dept.

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3. Phone Calls

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Here's how Phone Calls is used in Unit Support Representative jobs:
  • Answered phone calls, registered patients and educated individuals in hospital procedures.
  • Maintained the front desk of the district office: answered all phone calls and faxed, filed, and photocopied.
  • Provided administrative support to the office: answered all phone calls, faxed, filed, and photocopied.
  • Trained to answer emails/live phone calls by following a script.
  • Answer and direct phone calls to staff and patients.
  • Transfer phone calls to the appropriate nursing station.
  • Answered phone calls and scheduled consultations with doctors.
  • entered new data and updated electronic claim files from incoming correspondence and phone calls.

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4. Customer Service

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Here's how Customer Service is used in Unit Support Representative jobs:
  • Acted as Unit rep at the Patton Museum and provided security and customer service to visitors.
  • Handle all aspects of account management and customer service.
  • Provided all aspects of customer service.
  • provided professional customer service that reflected positively on the company.
  • Help clients understand their benefits and help them with the application process.Skills UsedVery strong customer service and communication skills.

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1 Customer Service Jobs

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5. Physician Orders

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Here's how Physician Orders is used in Unit Support Representative jobs:
  • Make phone calls transcribing physician orders accurately and promptly, maintaining patient records and utilizing information systems.
  • Submitted Physician orders and imputed data to the specialized hospital programs.
  • Transcribed and entered physician orders.
  • Scheduled test or procedures for patients such as lab work or x-ray based on physician orders.
  • Answer phone calls, transcribes physician orders accurately and promptly in the computer.
  • Transcribed physician orders, compiled and recorded medical charts.
  • Answer call lights Greet visitors Transcribe physician orders Maintain patient charts Provide administrative support to physicians and staff

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6. Emergency Room

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Here's how Emergency Room is used in Unit Support Representative jobs:
  • Organized and managed the daily operations at the front desk for 3 Emergency Rooms.
  • Served as a liaison between IT and the emergency room.
  • Used RUMBA/400-Coastal System and SMART DIAL Systems Obtained insurance information to bill patient for all emergency room charges.
  • Serve as a key member of interdisciplinary healthcare team for a busy emergency room.

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7. Data Entry

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Here's how Data Entry is used in Unit Support Representative jobs:
  • Assisted in endoscopic procedures, scheduled appointments, interviewed patients, patient data entry, and prepared and sent biopsies.
  • Analyzed data entry for batches, and QA books.
  • Charleston, South Carolina Using department guidelines trained new employees on multiple medical billing software and data entry software.
  • Handled salvage claimed vehicle accounts * Spoke with Insurance adjusters in regards to vehicle damage * Performed data entry using MS Acces/Excel

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8. Office Supplies

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Here's how Office Supplies is used in Unit Support Representative jobs:
  • Assured that the inventory of office supplies was up-to-date and sufficient to support the entire department.
  • Ordered and distributed office supplies while adhering to a fixed office budget.

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9. Insurance Companies

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high Demand
Here's how Insurance Companies is used in Unit Support Representative jobs:
  • Verify and update medical insurance information by communicating with various insurance companies using databases and via telephone.
  • Obtained prior authorizations from insurance companies and entered them into the system.
  • Provide information to Insurance Companies.

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10. Unit Representative

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Here's how Unit Representative is used in Unit Support Representative jobs:
  • Promoted to Multi-Dwelling Unit Representative.
  • Served as a Lost Reporting Unit Representative for third party claims administrative company.
  • Train new unit representative staff on all ICU policies and procedures.
  • Appointed by Squadron Commander to be an official Unit Representative.
  • Served as nursing unit representative for the wound care committee.

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11. Appropriate Person

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Here's how Appropriate Person is used in Unit Support Representative jobs:
  • Respond to patient and visitor inquiries/comments, referring to appropriate personnel as indicated.
  • Answer heavy phones in a clear, professional manner ensuring all calls are directed to appropriate persons throughout the emergency room.
  • Answered and forwarded all incoming and outgoing telephone call to appropriate personnel.
  • Answered and directed phone calls to appropriate personnel.
  • Answered telephones and directed calls to appropriate personal.

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12. Charge Nurse

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Here's how Charge Nurse is used in Unit Support Representative jobs:
  • Maintain census information under the direction of the charge nurse.
  • Conveyed potential problems with charge nurse/point person.
  • Transcribed doctor's orders on to patient charts Collaborated with charge nurse for patient bed scheduling

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13. Medical Staff

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Here's how Medical Staff is used in Unit Support Representative jobs:
  • Assigned beds collaborating with charge nurse/point person in accordance with Medical Staff rules & regulations, and Administrative guidelines.
  • Work closely with doctors, nurses, and medical staff to ensure high standard quality of care.
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Answered phones, retrieved messages and relayed to patients and medical staff.

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14. Lab Results

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15. Computer System

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Here's how Computer System is used in Unit Support Representative jobs:
  • Maintained clerical work including answering phones, transferring patients within the computer system, and assembling patient's charts.
  • Assumed responsibilities on a nursing unit including checking the various computer systems for tasks, answering call bells.
  • Transcribe doctor's orders and enter them into the computer system.
  • Entered and maintained doctor's orders in various hospital computer systems.
  • program, logging patient information for admissions, inputting of Doctor's orders from patient's charts into computer system.

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16. Patient Rooms

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Here's how Patient Rooms is used in Unit Support Representative jobs:
  • Worked on three units as unit support making sure all patient rooms were stocked with linens and nurse server supplies.
  • Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
  • Screened all visitors and directed them to the correct patient rooms.
  • Clean patient rooms upon discharge and restock supplies as needed.

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17. Telephone Calls

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Here's how Telephone Calls is used in Unit Support Representative jobs:
  • Assisted co-workers by answering telephone calls, assisted clients and staff at the appointment door.
  • Answered customer telephone calls promptly and in an appropriate manner.

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18. High Volume

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Here's how High Volume is used in Unit Support Representative jobs:
  • Transcribed physician orders and maintained patient records Worked with coordinator and manager accordingly to manage unit Answered high volume of calls

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19. Staff Members

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Here's how Staff Members is used in Unit Support Representative jobs:
  • Attended meetings between staff members and interest groups, lobbyists, and constituents to address current and potential legislation.
  • Create and maintain a good rapport with outside insurance/non-reg plan staff members to ensure timely authorization approvals.
  • Briefed staff members on recent and relevant United States Supreme Court holdings.
  • Drafted memoranda for staff members explaining legislation introduced for co-sponsorship consideration.

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20. Bed Management

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Here's how Bed Management is used in Unit Support Representative jobs:
  • Act as liaison between bed management department and unit staff.

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21. Hospital Staff

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Here's how Hospital Staff is used in Unit Support Representative jobs:
  • Managed all communication and inquires between hospital staff and patients.

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22. RN

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Here's how RN is used in Unit Support Representative jobs:
  • Coordinated UN residence accommodations by finding appropriate residences for diplomats during extended international travels
  • Monitored Russia's compliance with international trade obligations.
  • Created relationships with BU management/internal EUS teams and to act as a single point of contact/escalation point person for BU's.
  • Handled complaints, implemented appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Promoted team effort when working with dispatch center, external public safety agencies and health care providers.
  • Process written reports, attach to requisition and turn over all reports to the Vascular department.
  • Studied the International Media, the International Crime Court and the European Union in depth.
  • Advised and solved constituent concerns related to IRS, Social Security, and immigration.
  • Assist patients and their families with concerns and establish rapport with patients and families.
  • Convey questions, complaints, problems and concerns of patients to proper personnel.
  • Conducted research using government and commercial websites such as Global Trade Atlas.
  • Handled internal and external claims calls consistently reaching job objectives.
  • Provide tier 1 help desk support for company Internet website.
  • Learned new systems as computers process grew.
  • Filed casework, organized constituent mailings, trained incoming interns, read and filtered media stories regarding the Congressman.
  • Use of computers for input information using Cerner.
  • Endorse consult orders by physicians from Cerner computer.
  • researched new address for returned mail.
  • Turn or reposition bedridden patients.
  • Bring student families together Represent residents' concerns and interests Keep residents informed of University Apartments/South issues.

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1 RN Jobs

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23. Patient Registration

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24. Medical Equipment

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Here's how Medical Equipment is used in Unit Support Representative jobs:
  • Assist nurses or physicians in the operation of medical equipment or provision of patient care.
  • Clean medical equipment and restock as necessary.

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25. Medicaid

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26. Administrative Functions

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Here's how Administrative Functions is used in Unit Support Representative jobs:
  • Perform other administrative functions as needed.
  • Provide accurate information regarding the status and location of patients and performs other administrative functions for the hospital.
  • Perform various clerical and administrative functions, such as ordering and maintaining an inventory of supplies.

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27. Scheduling Appointments

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28. Route Messages

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Here's how Route Messages is used in Unit Support Representative jobs:
  • Receive and route messages/documents and medications to appropriate staff.
  • Receive and route messages and documents such as laboratory results to appropriate staff.

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29. Greeting Visitors

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Here's how Greeting Visitors is used in Unit Support Representative jobs:
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Assisted nursing unit by answering call lights, greeting visitors and reponding to telephone and in-person requests for information.

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30. Business Units

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low Demand

31. Commander

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low Demand
Here's how Commander is used in Unit Support Representative jobs:
  • Communicated concerns to the Unit Commander and First Sergeant as necessary.

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32. Patient Demographics

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33. WTO

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Here's how WTO is used in Unit Support Representative jobs:
  • Conducted quantitative analysis of EU practice at the WTO regarding disputes involving the SPS agreement.
  • Compared EU proposal regarding country-of-origin labeling to US COOL program and related WTO rulings.
  • Analyzed trademark laws of the WTO as they apply to least developed countries.
  • Drafted legal responses to WTO discovery requests and FOIA requests.
  • Compiled WTO precedent related to fisheries management and environmental protections for interagency process.

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34. Community Service

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Here's how Community Service is used in Unit Support Representative jobs:
  • Selected by talent, leadership by example and community service Awarded Gold Medal in Cutting, Bronze in Reining

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35. Social Workers

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37. Direct Calls

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low Demand
Here's how Direct Calls is used in Unit Support Representative jobs:
  • Answer telephones and politely direct calls to appropriate staff.

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38. Weekly Meetings

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Here's how Weekly Meetings is used in Unit Support Representative jobs:
  • Provided account updates at the weekly meetings throughout the campaign, including completed paperwork and account final tallies and drops.

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39. Medical Supplies

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Here's how Medical Supplies is used in Unit Support Representative jobs:
  • Inventory and order medical supplies and materials.

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40. Hipaa

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Here's how Hipaa is used in Unit Support Representative jobs:
  • Respected patient's right to privacy, dignity, and confidentiality in accordance with HIPAA guidelines.
  • Handle sensitive information in compliance with HIPAA protocols.

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41. Ustr

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Here's how Ustr is used in Unit Support Representative jobs:
  • Participated on behalf of OGC in meetings with industry associations and various importers.
  • Participated in 2006 Global Conference held in Austria, Czech Republic and Hungary US Representative at 100 Nations Conference.
  • Commended for exceptional customer service in de-escalation techniques and assertive communication skills to minimize constituents and businesses frustrations.

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42. Epic

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Here's how Epic is used in Unit Support Representative jobs:
  • Admit patients and direct admits into Hospital's epic program Attend and help physicians and nurses by translating at any time.

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43. DOD

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4 DOD Jobs

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44. Admission Paperwork

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45. Government Agencies

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Here's how Government Agencies is used in Unit Support Representative jobs:
  • Developed mutually-beneficial relationships with government agencies and non-government organizations for federal initiatives within the District.
  • Advocated for at-risk children in Family Court hearings and government agencies and recommended final dispositions to Family Court.

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46. Different Departments

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Here's how Different Departments is used in Unit Support Representative jobs:
  • Communicated with different departments to establish coordination in administrative work.

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47. Appropriate Personnel

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48. Treatment Plans

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Here's how Treatment Plans is used in Unit Support Representative jobs:
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.

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49. Correspondence Files

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50. Medical Consultations

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Here's how Medical Consultations is used in Unit Support Representative jobs:
  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.

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Unit Support Representative Jobs

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20 Most Common Skills For An Unit Support Representative

Patient Care

23.7%

Medical Records

12.7%

Phone Calls

7.1%

Customer Service

6.9%

Physician Orders

6.9%

Emergency Room

5.4%

Data Entry

4.9%

Office Supplies

4.7%

Insurance Companies

4.1%

Unit Representative

3.9%

Appropriate Person

3.0%

Charge Nurse

2.4%

Medical Staff

2.2%

Lab Results

2.1%

Computer System

1.9%

Patient Rooms

1.9%

Telephone Calls

1.7%

High Volume

1.7%

Staff Members

1.5%

Bed Management

1.5%
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Typical Skill-Sets Required For An Unit Support Representative

Rank Skill
1 Patient Care 18.3%
2 Medical Records 9.8%
3 Phone Calls 5.5%
4 Customer Service 5.3%
5 Physician Orders 5.3%
6 Emergency Room 4.2%
7 Data Entry 3.7%
8 Office Supplies 3.6%
9 Insurance Companies 3.2%
10 Unit Representative 3.0%
11 Appropriate Person 2.3%
12 Charge Nurse 1.9%
13 Medical Staff 1.7%
14 Lab Results 1.6%
15 Computer System 1.4%
16 Patient Rooms 1.4%
17 Telephone Calls 1.3%
18 High Volume 1.3%
19 Staff Members 1.2%
20 Bed Management 1.2%
21 Hospital Staff 1.2%
22 RN 1.0%
23 Patient Registration 1.0%
24 Medical Equipment 1.0%
25 Medicaid 0.9%
26 Administrative Functions 0.9%
27 Scheduling Appointments 0.9%
28 Route Messages 0.9%
29 Greeting Visitors 0.9%
30 Business Units 0.9%
31 Commander 0.9%
32 Patient Demographics 0.9%
33 WTO 0.7%
34 Community Service 0.7%
35 Social Workers 0.7%
36 Legal Documents 0.7%
37 Direct Calls 0.7%
38 Weekly Meetings 0.7%
39 Medical Supplies 0.7%
40 Hipaa 0.7%
41 Ustr 0.7%
42 Epic 0.6%
43 DOD 0.6%
44 Admission Paperwork 0.6%
45 Government Agencies 0.6%
46 Different Departments 0.6%
47 Appropriate Personnel 0.6%
48 Treatment Plans 0.6%
49 Correspondence Files 0.6%
50 Medical Consultations 0.6%
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