Operations Specialist jobs at United Bank

Who We Are Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships. We provide vehicle financing, leasing, subscription, and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement. We Take Care of Our People Along with competitive pay, as an employee of HCA, you are eligible for the following benefits: Medical, Dental and Vision plans that include no-cost and low-cost plan options Immediate 401(k) matching and vesting Vehicle purchase and lease discounts plus monthly vehicle allowances Paid Volunteer Time Off with company donation to a charity of your choice Tuition reimbursement What to Expect The Cybersecurity Governance Manager plays a critical role in the organization's second line of defense, ensuring policies, governance frameworks, and regulatory adherence in cybersecurity governance, risk and compliance across the organization. This role establishes oversight mechanisms, monitors compliance with industry regulations, and ensures access-related risks are effectively managed. In addition, this role ensures governance and compliance strategies are aligned with business objectives and security standards. What You Will Do 1. Cybersecurity Governance and Risk Management Manage, maintain and enforce security policies, standards and guidelines related to Cybersecurity governance processes. Develop, implement, maintain and execute a Cybersecurity Risk Register, Policy Risk Exception Process, and Procedures. Conduct risk assessments and impact analyses to identify risks, manage remediations, to ensure compliance across business systems, IT Infrastructure, and network operating environments. 2. Cybersecurity Risk Assessment Perform Global Integrated Security Framework (GSIF) assessments, monitor and ensure remediations are following GSIF ISO 27001 standards across cross-functional departments. Collaborate with Cybersecurity Risk Management, Cybersecurity Engineering Operations, and IT to ensure security best practices are integrated within each project and system deployment. Cybersecurity Governance and Risk Reporting Develop metrics and reporting for senior management and stakeholders that identify security risks and provide actionable insights to address gaps. Develop and maintain the governance mechanisms and automation tools track the Risk Register, and compliance status across the organization. Develop and maintain dashboards and regular reporting to manage management performance metrics, risk metrics. Qualifications What You Will Bring Minimum 5-7 years progressive experience in cybersecurity governance, risk management, or compliance within financial services with a deep understanding of the IT systems. Bachelor's degree in Cybersecurity, Information Security, Risk Management or a related field Master's degree a plus. Certifications such as CISSP, CISM, CRISC, CGEIT, CISA, and ITIL are highly desirable. Working knowledge of Cybersecurity risk management frameworks, Governance, Risk, and Compliance process, IT general controls (e.g. asset classification, risk assessments, vulnerability and threat analysis, risk treatment, audit controls and remediation, vendor risk management, and IT risk management & reporting). Working knowledge of Information Security & Risk Frameworks including ISO 27001/2, ISO 31000:2009, ISO 27005:2008; NIST Special Publications and Methodologies (e.g. SP800-12, 30, 37, 39, 53,150, 161). Working knowledge of California Consumer Privacy Act (CCPA), Gramm-Leach-Bliley Act (GLBA), NYDFS Cybersecurity Regulation, PCI-DSS, FFIEC, SOX, and other relevant laws and regulations. Basic understanding of financial regulatory frameworks and cybersecurity best practices. Ability to communicate complex security concepts to business leaders and technical teams. Work Environment Employees in this class are subject to extended periods of sitting, standing and walking, and using a computer. Work is performed in an office environment. The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location, and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range. California Privacy Notice This notice only applies to our applicants who reside in the State of California. The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com. Primary Location: United States-California-Irvine Work Locations: Headquarters 1 3161 Michelson Dr. Ste 1900, Irvine 92612 Job: Information Security Job Type: Regular Overtime Status: Exempt Schedule: Full-time Minimum Salary: $92,500.00 Maximum Salary: $143,500.00

Thank you for stopping by to take a look at the Project Specialist (focused on Help Desk tasks) role I posted here on LinkedIN, I appreciate it quite a bit. Allow me to introduce myself a bit before we dive in. My name is Tom Welke. I am Partner & VP here at RSM Solutions Inc. I have been recruiting technical talent for a long long time (did I say long time...yep) and been in the tech sector since the 1990s. The reason I mention this is that I learned, a long time ago in a galaxy far far away, that looking for work is not really all that fun...so, if I can make it easier, less taxing and even - perhaps - a tad entertaining, I will do that. So, in this , you will not see a bot writing it...you will not see the random 30 bullet point list of a zillion 'gotta haves'. Instead, just a real live human sharing what this client really needs. So, I hope you enjoy it... Here we go.... As with just about every role I work on, social fit is just about as important as technical fit. I know this particular client very well. The hiring manager is one of my closest friends and we have been buds for many many years. The hiring manager for this role is very focused on EQ for this role. So, here are some of those 'soft skills' characteristics we are seeking: This is an organization where you will never hear someone say 'this is not my job'. Everyone really does work together here. So, if you are the kind of person that likes to jump in and help, even though it might not be in the 'official' job description, you are the right kind of person for this role. Sometimes, we all come across 'that guy'...we all know 'that guy'. The one who thinks that they are the smartest person in the room, has an ego the size of Montana, and - while incredibly smart - is a pain to work with. We are not seeking 'that guy'. Rather, we are seeking someone who knows what they are doing, likes to share their knowledge, and likes to learn. This role is permanent and fully benefitted. It is being done onsite in Raleigh North Carolina (we are really only seeking candidates local to Raleigh or are within driving distance to Raleigh). I can only work with US Citizens or Green Card Holders for this role. Unfortunately, I cannot work with H1, OPT, EAD, F1, H4, or STEM Visa Holders for this role. So, in other words, if you are not a US Citizen or Green Card Holder, I wont be able to work with you. Hours for this role will be from 9am to 6pm Here is what you will be doing. This role is part Project Coordination and Part Tier 1 Help Desk. From a Project Coordination standpoint, you will be working with this client with regards to tracking milestones and tracking billing, primarily for telecom expenditures. From a Help Desk standpoint, you will be - primarilly - a Tier 1 1/2 support individual. The user group total is roughly 600 people. There are 13 other people in IT for this firm and 2 other Help Desk people (you would be the 3rd member of this team). You will be working, primarily, with cell phone support and solid help desk / break fix issues with laptops and so on. So, if you have SOTI experience, that would be great...but that SOTI experience isn't monumentally critical to have. Here are some of the main responsibilities: Troubleshoot and resolve complex technical problems independently or in collaboration with senior staff. Escalate unresolved issues appropriately and follow through to resolution. Install, modify, and make minor repairs to personal computer hardware and software systems. Administer mobile device management (MDM) platforms and ensure compliance with company policies. Track and manage IT assets including laptops, desktops, peripherals, and mobile devices. Maintain inventory records and assist in lifecycle management of IT equipment. Support basic network and systems administration tasks, including Active Directory, network shares, and device connectivity. Install hardware and peripheral components such as monitors, keyboards, printers, and disk drives. Load appropriate software packages such as operating systems, networking components, and office applications. Here are the requirements for this one: Bachelor's degree in IT, business, or related field preferred; equivalent experience accepted. 3+ years of experience in IT support or help desk roles. That IT Support experience should include Windows OS, Office 365, and networking fundamentals. Experience with MDM platforms (e.g., Intune, JAMF) and asset tracking tools.

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 70 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards. We are looking for a Branch Operations Specialist to provide top notch customer service to our clients and customers in our Antelope Valley Region. If you are passionate about bringing full-service banking services to new and existing customers, then we are interested in speaking with you! Essential Functions: Supports the assigned branch throughout the Antelope Valley Region by performing duties on the teller line, in new accounts, and branch operations. Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record. May occasionally be assigned to back-office departments. May also assist with special projects. Ensures high quality customer service goals are met. May train staff on proper bank procedures. Other duties as assigned. Qualifications: MUST BE ABLE to accept assignments throughout the Antelope Valley Region ranging in duration from one day to several months. MUST HAVE at least 4 years of experience in branch banking including assignments as Senior Teller and intermediate-level new accounts. High school diploma or equivalent required. Ability to contribute to the development of branch operations, new accounts, and sales principles. Proficient training skills. Benefits: Mileage and travel time pay. Eligible for sales bonuses, monthly incentives, and annual discretionary bonus. Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts. Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays, and any applicable state holidays. 401(k) plan with company match, Profit Sharing, and competitive compensation in line with work experience. Mental health benefits, including coaching and therapy sessions. Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire. Employee Ambassador preferred banking products. This position is eligible to earn a base salary in the range of $25 - $31 hourly depending on job-related factors such as level of experience.

About the Hiring TeamThe Overseas Administration Department is an integral part of Tencent's global operations, responsible for establishing offices and overseeing administrative functions on an international scale. This dedicated team plays a crucial role in ensuring the efficient functioning of Tencent's global initiatives by coordinating logistics and managing office-related tasks. With a focus on optimization and efficient management, the department contributes significantly to the overall success of Tencent's international endeavors.What the Role EntailsAbout the role: We are looking for a fully onsite Workplace Operations Specialist who can step in wherever needed to ensure our workplace works smoothly, efficiently and securely. This role supports all aspects of the office management and facilities operations, as well as providing light IT coordination to ensure employees have a seamless workplace experience. The ideal candidate thrives in a fast-paced, global tech environment, is proactive, resourceful, and enjoys being the go-to-person. The position reports to the Director of Operations. Key Responsibilities: Office Operations Manage daily office operations to ensure a safe, clean, and productive work environment for our LA office and other smaller satellite offices. Serve as the main point of contact for building management, vendors, and service providers. Coordinate maintenance, repairs, and workplace services (HAVC, janitorial, security, etc.), ensuring contracts are in place and service standards are met. Support space planning, seating assignments, and office moves in collaboration with global workplace team. Collaborate with IT team managing access control systems, security badges, and visitor management procedures. Track and manage office operations fixed assets, office supplies, equipment inventory and vendor contracts. Assist with purchase orders and vendor onboarding. Maintain accurate facilities records, manage expenses and budgets. Support HR with onboarding and offboarding from admin and facilities perspective. Partner with IT to support meeting room technology and liaise with global IT when escalations are needed. Provide warm, responsive first-line support for employee workplace requests. Help plan and execute onsite events, team buildings, and community initiatives. Maintain a welcoming environment for employees and visitors that reflects our company culture and values. Maintain documentation and reports for compliance, safety, and audit requirements. Who We Look For Qualifications: 3-5 years of experience in office management, facilities coordination - ideally with a tech or fast-paced corporate environment. Bachelor's degree in management, facilities management, or related field preferred. Facilities management skills and basic IT knowledge (e.g., device setup, network connection, AV troubleshooting). Service-oriented mindset with excellent communication and interpersonal skills. Strong organizational skills with the ability to adapt quickly and a problem solver. Comfortable working independently and collaboratively across global teams and time zones. Proficiency with Microsoft office, ServiceNow, Workday Fluent in Mandarin preferred Location State(s) US-California-Los AngelesThe expected base pay range for this position in the location(s) listed above is $69,306.00 to $120,100.00 per year. Actual pay may vary depending on job-related knowledge, skills, and experience. Employees hired for this position may be eligible for a sign on payment, relocation package, and restricted stock units, which will be evaluated on a case-by-case basis. Subject to the terms and conditions of the plans in effect, hired applicants are also eligible for medical, dental, vision, life and disability benefits, and participation in the Company's 401(k) plan. The Employee is also eligible for up to 15 to 25 days of vacation per year (depending on the employee's tenure), up to 13 days of holidays throughout the calendar year, and up to 10 days of paid sick leave per year. Your benefits may be adjusted to reflect your location, employment status, duration of employment with the company, and position level. Benefits may also be pro-rated for those who start working during the calendar year.Equal Employment Opportunity at Tencent As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 70 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards. We are looking for a Branch Operations Specialist to provide top notch customer service to our clients and customers in our Orange County Region. If you are passionate about bringing full-service banking services to new and existing customers, then we are interested in speaking with you! Essential Functions: * Supports the assigned branch throughout the Los Angeles/Orange County Region by performing duties on the teller line, in new accounts, and branch operations. * Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record. * May occasionally be assigned to back-office departments. * May also assist with special projects. * Ensures high quality customer service goals are met. * May train staff on proper bank procedures. * Other duties as assigned. Qualifications: * MUST BE ABLE to accept assignments throughout the Orange County Region ranging in duration from one day to several months. * MUST HAVE at least 4 years of experience in branch banking including assignments as Senior Teller and intermediate-level new accounts. * High school diploma or equivalent required. * Ability to contribute to the development of branch operations, new accounts, and sales principles. * Proficient training skills. Benefits: * Mileage and travel time pay. * Eligible for sales bonuses, monthly incentives, and annual discretionary bonus. * Medical, Dental and Vision Insurance - START DAY ONE! * Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance. * Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts. * Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays, and any applicable state holidays. * 401(k) plan with company match, Profit Sharing, and competitive compensation in line with work experience. * Mental health benefits, including coaching and therapy sessions. * Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire. * Employee Ambassador preferred banking products. This position is eligible to earn a base salary in the range of $26 - $33 hourly depending on job-related factors such as level of experience.

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 70 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for “Best Bank” and “Best Commercial Bank” from the readers of San Diego Union-Tribune and Orange County Register. Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for “Overall Client Satisfaction” in Small Business & Middle Market Excellence Awards. We are looking for a Branch Operations Specialist to provide top notch customer service to our clients and customers in our Los Angeles/Orange County Region. If you are passionate about bringing full-service banking services to new and existing customers, then we are interested in speaking with you! Essential Functions: Supports the assigned branch throughout the Los Angeles/Orange County Region by performing duties on the teller line, in new accounts, and branch operations. Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record. May occasionally be assigned to back-office departments. May also assist with special projects. Ensures high quality customer service goals are met. May train staff on proper bank procedures. Other duties as assigned. Qualifications: MUST BE ABLE to accept assignments throughout the Los Angeles/Orange County Region ranging in duration from one day to several months. MUST HAVE at least 4 years of experience in branch banking including assignments as Senior Teller and intermediate-level new accounts. High school diploma or equivalent required. Ability to contribute to the development of branch operations, new accounts, and sales principles. Proficient training skills. Benefits: Mileage and travel time pay. Eligible for sales bonuses, monthly incentives, and annual discretionary bonus. Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance. Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts. Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays, and any applicable state holidays. 401(k) plan with company match, Profit Sharing, and competitive compensation in line with work experience. Mental health benefits, including coaching and therapy sessions. Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire. Employee Ambassador preferred banking products. This position is eligible to earn a base salary in the range of $26 - $33 hourly depending on job-related factors such as level of experience.

Full-time Description Provide AMAZING customer experience to all internal customers of the bank while efficiently processing incoming and outgoing wire requests. Exercise appropriate review of all wire transactions to mitigate risk to our bank clients and to the bank itself and to remain in compliance with all regulatory guidance. ESSENTIAL DUTIES AND RESPONSIBILITIES Process incoming and outgoing domestic and international wire transfers through applicable bank systems daily in accordance to policies and procedures within all wire transfer deadlines. Perform customer call back for potentially fraudulent activity identified through monitoring processes established by the Bank or per customer request. Reconcile all wire activity processed through Wire Automation platform to the Federal Reserve Bank and correspondent general ledger account on a daily basis. Process service messages, drawdowns, returns and request for reversal transactions. Research and resolve inquiries and exceptions as requested. Create advice notifications upon customer request. Provide support and address customer and employee inquiries/issues related to wire transfers. Provide documentation for certifications and reporting. Monitor and process incoming and outgoing wires from exception queues through to completion as assigned. Adherence to the reporting and recordkeeping requirements of the Bank Secrecy Act, Anti-Money Laundering laws, OFAC, and CIP rules and regulations. Adherence to all policies and procedures as they relate to all other regulatory compliance laws and regulations. Handle routine operational issues independently when possible, however recognizing when management support is required. Reliable and regular attendance on the job. Other duties as assigned. Requirements REQUIRED SKILLS AND ABILITIES Strong mathematical ability. Strong analytical skills. Excellent oral and written communication skills. Outstanding interpersonal skills. Effective time management and organizational skills. Attention to detail and follow through. Ability to interact with coworkers, follow directions and established bank procedures, and accept constructive feedback. Thorough understanding of banking rules and regulations especially BSA. Education/ Licenses/ Work Experience Computer skills to include use of Microsoft Office products and other programs as required. One year experience in wire processing and/or other related areas of banking operations preferred. Work Environment Standard office environment with a moderate noise level. Physical Demands The work environment characteristics and physical requirements described here are representative of those of which an employee in this position encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods sitting at a desk and working on a computer. Remain in a stationary position for sustained periods of time. Occasionally move about inside the office to access file cabinets and/or other office machinery. Occasionally required to raise objects up to 25 pounds from a lower to a higher position, move objects horizontally from position to-position with, and/or to bend body downward and forward, and/or extending hands and/or arms in any direction to access files and/or other office machinery. Consistent use of a computer and/or other office machinery is required, such as a keyboard, calculator, copy machine, scan machine, and/or computer printer. Making substantial and repetitive movements (motions) of the wrists, hands, and/or fingers. Close visual acuity is required to perform activities including, but not limited to, preparing and analyzing data and figures, transcribing, viewing a computer terminal, and/or extensive reading. Regularly required to communicate verbally employees, clients, and vendors. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled Pay Range: $26.50 to $29.50 per hour. Pay range may vary based on skills, experience, and location. Salary Description Pay Range: $26.50 to $29.50 per hour

Job DescriptionDescription Vesta Home is a leader in luxury interior design and furniture staging, serving prestigious markets such as Los Angeles, San Francisco, Florida, and New York. Our team is dedicated to creating iconic spaces that enhance the sale of properties by effectively merging style with functionality. As a Forklift Operator specializing in Cherry Picker equipment, you will play a vital role in optimizing our warehouse operations and contributing to the seamless flow of inventory. You will ensure that all products are handled safely and efficiently while maintaining the organization of our warehouse. Overview We are seeking a detail-oriented and organized Inventory Specialist to join our team. The ideal candidate will play a crucial role in managing inventory levels, ensuring the accuracy of stock records, and supporting supply chain operations with Data entry. This position requires a strong understanding of inventory control processes, warehouse management systems, and demand planning to optimize inventory flow and minimize discrepancies along with data entry and strong commination skills Duties Monitor Projects and coordinate with internal teams and report discrepancies. Conduct regular stock audits and reconcile discrepancies in inventory records. Collaborate with the design ops team and operations team to forecast demand and plan for procurement needs. Utilize warehouse management systems to track inventory movements and ensure proper storage practices. Analyze inventory data using tools like EAMS, INTERNAL to identify trends and improve efficiency. Assist in the development of materials management strategies to optimize picking process. Coordinate with all operation teams to ensure timely delivery of reporting. Implement best practices for inventory control and contribute to continuous improvement initiatives. Requirements Proven experience in inventory control, supply chain management, or warehouse operations is preferred. Familiarity with demand planning processes Proficient in using warehouse management software and other relevant systems. Strong analytical skills with experience in data analysis tools such as Internal and EAMS Excellent organizational skills and attention to detail are essential for success in this role. Ability to work collaboratively within a team environment while managing multiple priorities effectively. Knowledge Luxury Furniture background is a plus. Benefits Benefits: 401(k) 401(k) matching Health insurance Paid time off Schedule: 8 hour shift Monday to Friday

Do you enjoy solving problems? Do you have a high level of attention to detail when working with data and reports? Then the Deposit Operations Specialist position with First Bank would be a great fit for you! As a Deposit Operations Specialist you will ensure accuracy, efficiency, and compliance of deposit-related transactions and reporting. You will be responsible for balancing and reconciling financial data, processing ACH and wire transactions, managing document workflows, and supporting internal departments and customers. Excellent analytical and communication skills will be needed in this role. Duties include: Balancing & Reconciliation: Perform daily balancing of deposit accounts, general ledger accounts, and ACH files Investigate, resolve, and escalate discrepancies in a timely manner Processing: Setup, verify, and monitor ACH transactions in accordance with NACHA rules and internal policies Resolve ACH exceptions and communicate with internal departments and customers as needed Input, verify, and process wire transfer requests Review and process return items Reporting: Generate, retrieve, and review various reports to ensure applicable characteristics are met, escalating if needed Analyze data to identify trends, service delivery, and support strategic decision-making Data Entry & Keying Information: Accurately input deposit-related data into core banking systems Ensure completeness and correctness of all keyed information OnBase Queue Management: Monitor and manage OnBase queues for timely processing of financial documents and requests (i.e. maintenance forms, debit card requests, etc.) Index and route documents in accordance with bank workflows and regulatory standards Other: Crosstrain and assist Customer Service Specialists as needed Assist others within the department with overflow projects Other duties as assigned To be set up for success, you must have a high school diploma or equivalent but a 2-year degree in business or accounting is preferred. Experience in banking operations, customer service, or internal support roles for 2+ years is also preferred. If you feel this position would be a fit for you, apply online today! EOE, including disability/vets

The ATM/ITM Operations Specialist is responsible for managing, maintaining, and optimizing the company's network of Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs). This includes overseeing daily operations, ensuring proper servicing and maintenance, managing vendor relationships, supporting branches and staff, and analyzing system performance for continuous improvement. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Acts as the main point of contact for branch and digital teller staff, dispatching technicians, and coordinating Managed Services tickets to troubleshoot and repair ATMs and ITMs. Coordinate the proper installation, servicing, and maintenance of the ATM/ITM fleet; provide technical support and manage vendor relationships. Analyze performance metrics and prepare periodic reports for senior management on the utilization and performance of the ATM/ITM network. Perform balancing for ATMs and ITMs, monitoring and resolving discrepancies or errors. Lead projects for new machine deployments, upgrades, or system changes, including testing and validation of new installations. Manage the Cash-in-Transit (CIT) process and vendor service-level agreements (SLAs). Support internal teams with ATM/ITM-related tasks, such as transaction research and technical troubleshooting. Other Duties Conducts performance evaluations of vendor services and recommends improvements. Assists with compliance reporting and audit preparation related to ATM/ITM operations. Trains team members on operational procedures and maintenance techniques. Other duties as assigned. Skills/Abilities Strong organizational and interpersonal skills. Proficiency with Microsoft Office applications, particularly Excel and Word. Basic knowledge of computer systems and ATM/ITM operations. Familiarity with Regulation E compliance requirements. Analytical skills for identifying and resolving service or performance issues. Stay informed on developments in ATM/ITM systems and make recommendations for network expansion or upgrades. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in both office and onsite settings, requiring routine use of standard office equipment and occasional travel to ATM/ITM locations. The opportunity to telework is not available. Physical Demands The position requires manual dexterity, lifting lightweight items, and occasional bending or stooping during ATM/ITM servicing tasks. Travel Travel is required for servicing ATMs/ITMs within the bank's footprint and vendor coordination. Education and Experience Three to five years of experience in a financial institution or related field. Strong problem-solving skills with attention to detail. Associate's degree or demonstrated equivalent experience. Familiarity with ATM/ITM (NCR/Diebold) systems and digital teller operations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Opportunity/Affirmative Action Employer M/F/disability/protected veteran status

As a member of Atlantic Union Bank's Customer Experience group, you will help assigned business lines to create and execute on Customer Experience strategies and "best in class" tactics to deliver on the banks brand promise of "making banking easier" for the customer. This challenging and highly visible position plays a critical role in the overall and continued success of the organization. Reporting to the Director of Business Line Experience, the Business Line Specialist will serve as a key partner to assigned business line leaders including dotted-line reporting structure to the lines of business. The Business Line Specialist will serve as a key liaison between business lines and all aspects of Customer Experience including Research (Voice of Customer), CX Governance & Design, Business Line Managers, and The Office of the President. Position Accountabilities * Develop Customer Experience strategies and tactics to be executed with and by the assigned business line(s) with the goal of providing best in class teammate and customer experiences. * Build and continue to foster effective relationships with assigned line of business and partners. * Provide critical insights from the Voice of Customer on a day-to-day basis, via Insights & Actions (I&A), and through various reporting tools. * Assist in development and delivery of various reporting tools such as Insights and Actions * Assist in prioritizing improvements within line of business products or services to realize maximum return on customer experience improvements. * Create data driven methods of resolution when gaps are identified. * Assist in policy and procedure building. * Actively partner with members of the Customer Experience team to relay insights from the front line teammates and assigned business line(s) * Remain informed on Customer Experience strategies and best practices both in and out of Financial Services * Remain informed of relevant business practices, programs or software within the industry as it relates to assigned line of business. * Represent Customer Experience when assigned within projects and business line initiatives as a result of BTO appointment. * Support assigned business line in recognizing risk as it pertains to customer experience initiatives. * Educate and inform stakeholders on outcomes of mapping sessions and mapping discoveries. * Routinely monitor research results to identify strengths and opportunities. * Assist assigned line of business in unbiased, strategic problem resolution. * Deliver the highest level of internal Customer Experience to assigned business lines which is defined by thoughtful, frictionless, automated, minimal manual experiences. * Assist with the implementation of communication strategies and deliverables to keep partners informed. * Develop and lead mapping sessions to drive improvement of customer experiences within assigned line of business. * Spend time providing on-the-ground support, serving as the face of Customer Experience within the assigned business line(s). * Represent Customer Experience in certain operational, risk, and compliance responsibilities for the overall line of business. * Special projects as needed and assigned. Organizational Relationship This position reports to the Director of Business Line Experience. Position Qualifications Education & Experience * Bachelor's Degree * Minimum of 3 years customer service experience required; 5+ years preferred * Minimum of 5 years banking experience required; 6+ years preferred Knowledge & Skills * Exceptional customer experience focus and a passion for serving others. * Ability to work effectively in a fast-paced environment * Ability to quickly identify and understand business concepts * High degree of emotional intelligence * Mindset around continuous improvement to enhance customer experiences * Highly self-motivated * Excellent sense of respect of culture with an understanding of how to effect change * Proven abilities in creative problem solving, negotiation and collaborative resolutions across all levels of management. * Demonstrated knowledge of Customer Experience strategy, systems, and best practices * Strong understanding of bank products, services, policies and customer utilized systems. * Excellent verbal and written communication skills and comfort with difficult situations and complex personalities. * Ability to research best practices and innovation in the evolving field of customer experience. * Ability to influence behavior without a position of authority * Ability to influence senior-level leadership * High attention to detail and excellent organizational skills. * Exceptional ability to multi-task * Strong workshop/training and presentation skills * Willingness to travel as needed * Passion and alignment to Atlantic Union Bank's mission, vision, and values Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting ********************************************************* We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

As a member of Atlantic Union Bank's Customer Experience group, you will help assigned business lines to create and execute on Customer Experience strategies and “best in class” tactics to deliver on the banks brand promise of “making banking easier” for the customer. This challenging and highly visible position plays a critical role in the overall and continued success of the organization. Reporting to the Director of Business Line Experience, the Business Line Specialist will serve as a key partner to assigned business line leaders including dotted-line reporting structure to the lines of business. The Business Line Specialist will serve as a key liaison between business lines and all aspects of Customer Experience including Research (Voice of Customer), CX Governance & Design, Business Line Managers, and The Office of the President. Position Accountabilities Develop Customer Experience strategies and tactics to be executed with and by the assigned business line(s) with the goal of providing best in class teammate and customer experiences. Build and continue to foster effective relationships with assigned line of business and partners. Provide critical insights from the Voice of Customer on a day-to-day basis, via Insights & Actions (I&A), and through various reporting tools. Assist in development and delivery of various reporting tools such as Insights and Actions Assist in prioritizing improvements within line of business products or services to realize maximum return on customer experience improvements. Create data driven methods of resolution when gaps are identified. Assist in policy and procedure building. Actively partner with members of the Customer Experience team to relay insights from the front line teammates and assigned business line(s) Remain informed on Customer Experience strategies and best practices both in and out of Financial Services Remain informed of relevant business practices, programs or software within the industry as it relates to assigned line of business. Represent Customer Experience when assigned within projects and business line initiatives as a result of BTO appointment. Support assigned business line in recognizing risk as it pertains to customer experience initiatives. Educate and inform stakeholders on outcomes of mapping sessions and mapping discoveries. Routinely monitor research results to identify strengths and opportunities. Assist assigned line of business in unbiased, strategic problem resolution. Deliver the highest level of internal Customer Experience to assigned business lines which is defined by thoughtful, frictionless, automated, minimal manual experiences. Assist with the implementation of communication strategies and deliverables to keep partners informed. Develop and lead mapping sessions to drive improvement of customer experiences within assigned line of business. Spend time providing on-the-ground support, serving as the face of Customer Experience within the assigned business line(s). Represent Customer Experience in certain operational, risk, and compliance responsibilities for the overall line of business. Special projects as needed and assigned. Organizational Relationship This position reports to the Director of Business Line Experience. Position Qualifications Education & Experience Bachelor's Degree Minimum of 3 years customer service experience required; 5+ years preferred Minimum of 5 years banking experience required; 6+ years preferred Knowledge & Skills Exceptional customer experience focus and a passion for serving others. Ability to work effectively in a fast-paced environment Ability to quickly identify and understand business concepts High degree of emotional intelligence Mindset around continuous improvement to enhance customer experiences Highly self-motivated Excellent sense of respect of culture with an understanding of how to effect change Proven abilities in creative problem solving, negotiation and collaborative resolutions across all levels of management. Demonstrated knowledge of Customer Experience strategy, systems, and best practices Strong understanding of bank products, services, policies and customer utilized systems. Excellent verbal and written communication skills and comfort with difficult situations and complex personalities. Ability to research best practices and innovation in the evolving field of customer experience. Ability to influence behavior without a position of authority Ability to influence senior-level leadership High attention to detail and excellent organizational skills. Exceptional ability to multi-task Strong workshop/training and presentation skills Willingness to travel as needed Passion and alignment to Atlantic Union Bank's mission, vision, and values Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Enterprise Enabling Functions Job Description: The eGRC Business Analysis Specialist- Laws, Rules, and Regulations is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement. The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery. Depth & Scope: * Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects * Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle * Gain/acquire sound understanding of business and user interaction with technology throughout project delivery * Work performed under minimal management guidance and supervision * Identify and lead problem resolution * Supports and may contribute to communication and change management activities Education & Experience: * Undergraduate degree * 3+ years related experience Preferred Qualifications: The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB: * Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights. Laws, Rules, Regulations Management / Regulatory Change Management * Experience working with LRR content vendors * Experience establishing a Reg Change Management lifecycle * Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability * Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology * Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's Customer Accountabilities: * Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience * Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results * Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach * Provides recommendations and direction based on the end to end customer experience when making decisions * Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business * Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed * Engages appropriate stakeholders to identify and manage required outcomes of projects for the business * Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project * Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization * Identifies and leads problem resolution to ensure customer needs are met * Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.) * Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements * Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution Shareholder Accountabilities: * Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels * Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions * Identifies scope changes and completes analysis to determine impact to project benefits and risks * Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline * Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state * Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met * Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met * Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst) * Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite * Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates * Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution * Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines * Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions * Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities * Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate * Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases * Develops efficient and effective solutions through analytical problem solving * Supports implementation/post implementation activities as defined in the project plan Employee/Team Accountabilities: * Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices * Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices * Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships * Engages, enables and leads stakeholders to agreement/consensus on the business requirements * Prioritizes and manages work load and capacity to deliver on project milestone dates * Participates in regular coaching and performance review sessions, employee surveys and action plans * Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals * Fosters a collaborative team environment by participating in team meetings and reward & recognition programs * Supports, mentors and provides guidance to junior level Business Analysts and peers * Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

New York, New York, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Enterprise Enabling Functions **Job Description:** **The eGRC Business Analysis Specialist- Laws, Rules, and Regulations** is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement. The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery. **Depth & Scope:** + Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects + Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle + Gain/acquire sound understanding of business and user interaction with technology throughout project delivery + Work performed under minimal management guidance and supervision + Identify and lead problem resolution + Supports and may contribute to communication and change management activities **Education & Experience:** + Undergraduate degree + 3+ years related experience **Preferred Qualifications:** The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB: + Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights.Laws, Rules, Regulations Management / Regulatory Change Management + Experience working with LRR content vendors + Experience establishing a Reg Change Management lifecycle + Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability + Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology + Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's **Customer Accountabilities:** + Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience + Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results + Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach + Provides recommendations and direction based on the end to end customer experience when making decisions + Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business + Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed + Engages appropriate stakeholders to identify and manage required outcomes of projects for the business + Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project + Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization + Identifies and leads problem resolution to ensure customer needs are met + Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.) + Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements + Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution **Shareholder Accountabilities:** + Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels + Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions + Identifies scope changes and completes analysis to determine impact to project benefits and risks + Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline + Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state + Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met + Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met + Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst) + Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite + Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates + Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution + Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines + Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions + Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities + Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate + Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases + Develops efficient and effective solutions through analytical problem solving + Supports implementation/post implementation activities as defined in the project plan **Employee/Team Accountabilities:** + Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices + Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices + Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships + Engages, enables and leads stakeholders to agreement/consensus on the business requirements + Prioritizes and manages work load and capacity to deliver on project milestone dates + Participates in regular coaching and performance review sessions, employee surveys and action plans + Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals + Fosters a collaborative team environment by participating in team meetings and reward & recognition programs + Supports, mentors and provides guidance to junior level Business Analysts and peers + Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Business Management, Strategy & Support **Job Description:** The Control Remediation Quality Assurance Business Management Specialist will have appropriate Audit or Risk and Controls subject matter expertise to assist each Remediation owner through the end-to-end Remediation lifecycle. This role is an integral part of the Review & Challenge tollgate panels at both the workstream and full concern level, ensuring effective remediation, leading to successful Internal Audit validation. This role engages with stakeholders to provide ongoing support as well as receive feedback on R&C coordinator team efforts to identify opportunities to enhance the end-to-end remediation program. **Depth & Scope:** + Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others + Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members + Scopes of role may have enterprise impact + Focuses on short to medium - term issues (e.g. 6-12 months) + Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise + Oversees and/or independently performs tasks from end to end **Education & Experience:** + Undergraduate degree + 7+ years relevant experience **Preferred Qualifications:** + 7+ years of Audit/Risk and Controls experience is preferred + Subject matter expertise within the banking industry + Highly organized, with demonstrated ability to develop, analyze, improve and apply complex policies, processes and procedures + Solid understanding of Regulatory environment and its role in the banking industry + Effective negotiation and influencing skills + Advanced communication and presentation skills + Works independently as an individual contributor to provide end-to-end support for remediation; including feedback on control of environment + Works with all lines of defense on remediation efforts **Customer Accountabilities:** + Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategy + Plans, leads / manages and/or oversees a diverse set of work activities requiring alignment across multiple areas + Leads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areas + Provides direction and/or input to complex, wide ranging enterprise or cross-function / business projects/initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementation + Facilitates key discussions and provides thought leadership to executive audience (output is roadmap and/or strategic plan/ deliverables/frameworks/ short to long term goals etc.) + Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management + Works effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as needed **Shareholder Accountabilities:** + Adheres to enterprise frameworks and methodologies that relate to business management activities for own area + Actively manages relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements + Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank + Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where required + Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite + Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets). + Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations + Leads relevant governance meetings or committees and related deliverables / outcomes + Leads / facilitates and/or implements action/remediation plans to address performance/risk/governance issues **Employee/Team Accountabilities:** + Provides thought leadership and/or industry knowledge for own area of expertise + Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest + Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency + Works effectively as a team, supporting other members of the team in achieving business objectives and providing client services + Participates in knowledge transfer within the team and business units **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.

Hours: 40 Pay Details: $115,440 - $186,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Analytics, Insights, & Artificial Intelligence Job Description: Department Overview: ORM Lead Business Insights Specialist, Stress Testing & Scenario Analysis will serve as a key resource leading ORM's stress testing and scenario analysis program. This role requires ability to execute advanced quantitative modeling along with managing high-stakes regulatory governance. The Lead Business Insights Specialist acts as an advisor to business leaders and stakeholders. This role provides comprehensive analytical support, interpretation of complex data, BI or analytics outcomes to generate multidimensional insights that drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. Depth & Scope: * Generally accountable for a significant business or area that has cross business or enterprise-wide impact or accountability * Enterprise domain/functional and deep specialized knowledge at the enterprise, business, regulatory and industry levels * Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes * Typically deals with senior/executive management * Focuses on longer-range planning for functional area (e.g. 12 months or greater) * May manage and prioritize multiple projects at a given time * May interact with any hierarchy level up to executive leaders and external vendors Primary Accountabilities: * Regulatory Execution: Lead the end-to-end delivery of the ORM Stress Testing Program, ensuring all regulatory requirements for operational risk losses and capital are met within required timelines. * Scope: Manage the execution of: * US Regulatory: Dodd-Frank Act Stress Testing (DFAST) and Comprehensive Capital Analysis and Review (CCAR). * Canadian Regulatory: OSFI Macro Stress Test (MST). * Internal: Annual Enterprise-wide Stress Test (EWST) and ad-hoc requests. * Scenario Analysis: Lead the development and implementation of the Scenario Analysis program, ensuring alignment with enterprise standards and regulatory requirements. * Methodology & Documentation: Aid in the development and execution of the methodology, procedures, and documentation for operational risk stress testing programs. * Collaboration: Partner extensively with key stakeholders to ensure program success, including Model Development and Model Validation, ORM Internal Loss Event Data team, Enterprise Capital Stress Testing, US CCAR Governance team, Finance, Regulators, and External Consultants * Advanced Analytics: Utilize Python to handle large datasets and apply modeling techniques such as Loss Distribution Approach (LDA), Regression Modeling, and Scenario Analysis to forecast losses. * Process Automation: Design and deploy Power Automate flows to streamline data collection from stakeholders (e.g., Scenario Analysis workshops) and automate approval workflows. * Reporting & Visualization: Build and maintain Power BI dashboards to visualize stress test results and scenario impacts for senior management and the US CCAR Governance team. Preferred Qualifications: * 5+ years of experience in stress testing (CCAR/DFAST), operational risk modeling, or capital planning. * Experience with OSFI (Canada) regulatory requirements is a strong asset, in addition to US Fed requirements. * Master's degree in a quantitative discipline (Finance, Statistics, Economics, Data Science). * Proficient in data manipulation (Pandas) and statistical modeling. * Advanced skills in Power BI (reporting) and Power Automate (workflow optimization). * Deep understanding of operational risk capital methodologies (LDA, Monte Carlo, Frequency/Severity modeling). * Proven ability to manage regulatory relationships and defend methodologies to Model Validation and Audit. * Strong leadership skills to oversee a focused team of professionals. Education & Experience: * Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; * 7+ year of relevant experience; higher degree education and research tenure can be counted Customer Accountabilities: * Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs * Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience * Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business * Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate * Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations * Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution * Provides day-to-day support and delivery of analytics Shareholder Accountabilities: * Represents functional area as a business insights & analytics specialized expert * Synthesizes complex and vast amount of information and translates into actionable insights and strategy * Builds business requirements and facilitates project execution to develop insights * Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value * Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers * Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly * Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand * Provides business explanation for anomalies/outliers identified during analysis * Works with business functions and analytics teams to transition business requirements to analytics requirements * Trains business users on how to integrate analytics into decisions * Leverages knowledge of data capabilities to build and deliver insights * Develops analysis to corroborate initial proof of concept * Executes on data requests accurately and within a timely manner * Identifies and investigates data/analytics related issues * Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) * Leads/facilitates and/or implements actions/remediation plans to address performance/risk/governance issues * Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit * Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices * Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. #LI-AMCBCorporate Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Hours: 40 Pay Details: $95,264 - $155,376 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Analytics, Insights, & Artificial Intelligence Job Description: Job Summary: The Business Insights Specialist is responsible for conducting analyses on curated and/or aggregated DataMart's in conjunction with deep business subject matter expertise, to generate relevant analytical insights for business issues and identify opportunities to drive business growth and value. This role works in partnership with business leaders to present or generate appropriate insights including the delivery of supporting collateral and/or presentations. Depth & Scope: * Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others * Provides seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members * Scope of role may have enterprise impact * Focuses on short to medium - term issues (e.g. 6-12 months) * Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise * Oversees and/or independently performs tasks from end-to-end * May interact with any hierarchy level up to executive leaders and external vendors Education & Experience: * Undergraduate degree or advanced technical degree preferred (e.g., math, physics, engineering, finance or computer science) Graduate's degree preferred with either progressive project work experience, or; * 5+ year of relevant experience; higher degree education and research tenure can be counted Customer Accountabilities: * Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs * Presents and communicates generated insights and recommended business actions to stakeholders/business leaders in an easily digestible manner, leveraging tools/techniques/methods to produce a variety of visualizations/presentations that fit the audience * Acts as the primary interface with business to bridge and translate business requirements to analytics and reporting needs for a given domain/business * Applies collaborative and strong stakeholder management approach to constructively influence and persuade stakeholders and partners where appropriate * Serves as an authority on a given business domain and provides business expertise to place context around analytics discovery and inform recommendations * Escalates data/process related problems and communicates to relevant teams in a timely manner and makes recommendations for resolution * Provides day-to-day support and delivery of analytics Shareholder Accountabilities: * Represents functional area as a business insights & analytics specialized expert * Synthesizes complex and vast amount of information and translates into actionable insights and strategy * Builds business requirements and facilitates project execution to develop insights * Collaborates with partners on business challenges and delivers fact-based analytical advice that aligns to strategy and drives shareholder value * Identifies opportunities for business growth within a specific business or function by identifying potential use cases and value drivers * Utilizes both quantitative and qualitative methodologies to interpret and present data effectively and clearly * Works directly with the business teams to gather the demand for analytics and work with the analytics hub to fulfill the analytics demand * Provides business explanation for anomalies/outliers identified during analysis * Works with business functions and analytics teams to transition business requirements to analytics requirements * Trains business users on how to integrate analytics into decisions * Leverages knowledge of data capabilities to build and deliver insights * Develops analysis to corroborate initial proof of concept * Executes on data requests accurately and within a timely manner * Identifies and investigates data/analytics related issues * Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets) * Leads/facilitates and/or implements action/remediation plans to address performance/risk/governance issues * Actively manages relationships within and across various business lines, corporate and/or control functions and ensures alignment with enterprise and/or regulatory requirements * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business unit * Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices * Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Enterprise Enabling Functions Job Description: The eGRC Business Analysis Specialist- Laws, Rules, and Regulations is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement. The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery. Depth & Scope: * Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects * Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle * Gain/acquire sound understanding of business and user interaction with technology throughout project delivery * Work performed under minimal management guidance and supervision * Identify and lead problem resolution * Supports and may contribute to communication and change management activities Education & Experience: * Undergraduate degree * 3+ years related experience Preferred Qualifications: The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB: * Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights. Laws, Rules, Regulations Management / Regulatory Change Management * Experience working with LRR content vendors * Experience establishing a Reg Change Management lifecycle * Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability * Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology * Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's Customer Accountabilities: * Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience * Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results * Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach * Provides recommendations and direction based on the end to end customer experience when making decisions * Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business * Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed * Engages appropriate stakeholders to identify and manage required outcomes of projects for the business * Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project * Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization * Identifies and leads problem resolution to ensure customer needs are met * Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.) * Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements * Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution Shareholder Accountabilities: * Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels * Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions * Identifies scope changes and completes analysis to determine impact to project benefits and risks * Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline * Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state * Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met * Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met * Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst) * Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite * Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates * Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution * Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines * Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions * Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities * Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate * Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases * Develops efficient and effective solutions through analytical problem solving * Supports implementation/post implementation activities as defined in the project plan Employee/Team Accountabilities: * Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices * Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices * Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships * Engages, enables and leads stakeholders to agreement/consensus on the business requirements * Prioritizes and manages work load and capacity to deliver on project milestone dates * Participates in regular coaching and performance review sessions, employee surveys and action plans * Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals * Fosters a collaborative team environment by participating in team meetings and reward & recognition programs * Supports, mentors and provides guidance to junior level Business Analysts and peers * Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

New York, New York, United States of America **Hours:** 40 **Pay Details:** $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Enterprise Enabling Functions **Job Description:** **The eGRC Business Analysis Specialist- Laws, Rules, and Regulations** is responsible to ensure that a development team (pod) or multiple development teams (pods) are creating value for the organization through the delivery of customer-focused product increments. This entails aligning with other Business Analysts, Product Owners and Senior Management to follow a product vision, creating and maintaining a prioritized product backlog, managing delivery blockers, continuously assessing customer feedback. The Business Analyst II should always be considering how to maximize value, assessing how the product or the delivery process can be continuously improved, contributes to a positive work environment and ensures that work embodies the Agile principles of transparency, collaboration and engagement. The Business Analysis Specialist provides support and delivery of requirements and work packages on low complexity projects/initiatives in alignment with business strategies. This role may also support team with project/program delivery. **Depth & Scope:** + Leads Requirements Management/work packages for Tier 5 low to moderate risk and regulatory projects or initiatives and may contribute to Tier 3-4 projects + Sound to advanced knowledge of business analysis, project delivery practices and standards across the project life-cycle + Gain/acquire sound understanding of business and user interaction with technology throughout project delivery + Work performed under minimal management guidance and supervision + Identify and lead problem resolution + Supports and may contribute to communication and change management activities **Education & Experience:** + Undergraduate degree + 3+ years related experience **Preferred Qualifications:** The preferred candidate would have extensive experience developing and owning tooling and producing reporting for one or more of the following Global Compliance programs at a large FI or G-SIB: + Experience building logical data models to integrate LRR's into the broader risk management framework for enabling holistic Non-Financial Risk Reporting and Insights.Laws, Rules, Regulations Management / Regulatory Change Management + Experience working with LRR content vendors + Experience establishing a Reg Change Management lifecycle + Policy Management: experience establishing a policy inventory inclusive of workflows to maintain lifecycle management, linkages to LRR's and Controls, clear roles to drive proper governance and accountability + Monitoring and Testing: Experience establishing a monitoring inventory with testing integration. Automated testing methodology + Issue Management: Integrations of enterprise Issue Management into the broader Compliance Management System: Testing, Risk Assessment, LRR's **Customer Accountabilities:** + Leads a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience + Analyzes impacts to customers, stakeholders, employees, process, technology solutions to achieve business results + Understands and clarifies work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintains a customer-centric approach + Provides recommendations and direction based on the end to end customer experience when making decisions + Leads and owns the project deliverables related to business requirements to meet the needs of the customer, employee, and business + Assesses and ensures that customer and employee experience/stakeholder impacts are appropriately managed + Engages appropriate stakeholders to identify and manage required outcomes of projects for the business + Provides on-going communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project + Responds to inquiries and escalates concerns from stakeholders and partners at all levels in the organization + Identifies and leads problem resolution to ensure customer needs are met + Contributes to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.) + Collaborates with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements + Ensures timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution **Shareholder Accountabilities:** + Leads requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels + Provides leadership/guidance and supports in defining the business need or problem statement based on strategic drivers and identifies potential solutions + Identifies scope changes and completes analysis to determine impact to project benefits and risks + Facilitates and follows a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline + Identifies, documents and validates current state processes and works with the business and stakeholders to design the desired future state + Establishes and maintains full requirements traceability and works with the business to prioritize requirements and scope changes to ensure business needs are met + Collaborates with technology partners and provides recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met + Ensures project issues and concerns are addressed for clear articulation of business requirements (eg. Business Systems Analyst) + Proactively identifies and tracks requirements risks, issues, assumptions, dependencies, constraints and anticipates and effectively manages risks related to requirements. Aligns decisions to TD's risk appetite + Develops mitigation plans or leads/contributes to the completion of necessary compliance/new process assessment templates + Contributes to Quality Assurance activities by supporting the development of test scripts and testing of developed solutions, including communication of issues and resolution + Adheres to Enterprise project governance controls to ensure projects meet all performance, quality and compliance standards and conforms to appropriate disciplines + Contributes to the development of the project plan and high-level work breakout session (WBS), identifies and manages key risks and decisions + Owns and completes relevant work packages through collaboration with multiple stakeholders to prepare for operational readiness, managing deadlines and adjusting to changing work priorities + Takes ownership and communicates progress on work packages, including requirements management, in a concise and timely manner, escalating issues to project manager, partners and manager where appropriate + Assesses project change requests and their impacts on requirements, checking for alignment to project benefits at all phases + Develops efficient and effective solutions through analytical problem solving + Supports implementation/post implementation activities as defined in the project plan **Employee/Team Accountabilities:** + Contributes to team development of skills and capability through mentorship of junior/peer Business Analysts by sharing knowledge and experiences, leveraging best practices + Continuously enhances knowledge/expertise in business analysis to provide advice and guidance to business partners and project team regarding best practices + Leads, motivates and develops relationships with the business, stakeholders, and technology partners to develop productive working relationships + Engages, enables and leads stakeholders to agreement/consensus on the business requirements + Prioritizes and manages work load and capacity to deliver on project milestone dates + Participates in regular coaching and performance review sessions, employee surveys and action plans + Owns development plan including activities related to training, relationship building and on-the-job experiences that continually enhance individual business analysis capabilities to achieve career goals + Fosters a collaborative team environment by participating in team meetings and reward & recognition programs + Supports, mentors and provides guidance to junior level Business Analysts and peers + Contributes to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.