The Universal Banker provide a proactive, consultative style of banking that builds customer relationships based on trust and the ability to identity financial needs and recommend solutions. You will be responsible for assisting with branch operations, delivering a unique and memorable client experience, achieving sales goals and handling service requests. You will perform additional duties as assigned and must be able to work in a team environment that requires the ability to multi-task, pay great attention to detail, and a passion for customer service.
RESPONSIBILITIES:
Service Area Responsibilities:
* Proactively greet customers by performing lobby management activities to connect with customers, assess reason for visiting the branch and assess customers accordingly:
* With a high level of accuracy, efficiency and professionalism, responsible for providing excellent customer service to clients by processing all branch related transactions.
Financial Sales Responsibilities
* Responsible for keeping current and being knowledgeable of all Bank's products and services in order to communicate to new and existing clients.
* Maintains customer information on those expressing interest in future financial discussions and of pertinent customer information including notations about future events that may involve need of financial services/products
* Proactively contacts customers to present pre-approved offers for financial products/services or to offer a general financial overview and schedules customer meeting to conduct a structured financial review to obtain understanding of their financial situation.
* Based on customer's needs, makes recommendations on services/products that would assist customer in meeting their needs. Create customer loyalty and grow customer through a differentiated customer experience. Educate customers on options for managing financial transactions by leveraging technology, tool and resources.
* Communicate clearly and accurately to customer of financial products/services including benefits, requirements and any associated fees or costs associated with product/service.
* Identify and refer when appropriate to a customer to another Bank associate or department to discuss certain financial products/services
Operational/Regulatory/Security Responsibilities:
* Participates in daily operations of the Branch which may include transaction servicing on the platform or in the sales associate area.
* Comply with all department and company policies, procedures and overall security
* Notifies appropriate Bank staff when a situation poses potential risk or when a customer demonstrates suspicious behavior.
* Work closely with other departments as necessary to troubleshoot and resolve customer situations.
* Contributes to the responsibility of meeting monthly branch and/or individual scorecard goals on a consistent basis by monitoring self-performance and following action plans
* Determine when appropriate to make policy exceptions within established guidelines (e.g., fee waivers, funds availability) in order to maintain positive customer relations
* May be responsible for branch opening/closing procedures
* Contribute to the fulfillment of the Bank's objectives and goals by performing as a team member in allocating and coordinating the workflow
Qualifications
* High school diploma or equivalent required, Bachelor's degree a plus
* Minimum of three (3) years of previous professional level of customer contact and service working experience or minimum of two (2) years of prior working experience in a Banking environment, preferably in a branch is required
* Prior experience in handling and being accountable for money is required
* Ability to successfully complete the Bank's in-house Training Program within a reasonable timeframe required
* Ability to demonstrate in a professional manner, a sales-oriented and relationship building demeanor
* Excellent verbal and written communications skills in Spanish or additional language a plus.
* Ability to perform basic math calculations is required
* Demonstrates ability to interact confidently with clients is essential
* Ability to be initiative in self-directed learning of Bank's products/services in order to expand and become well versed with the products/services offered.
* Excellent written and verbal communication skills
* Proficiency in Microsoft Office Products (Word, Excel) required
* Understanding and working knowledge of appropriate core banking system is beneficial
* Being detail oriented, ability to multi-task and work independently and in a team environment is essential.
* Demonstrated professionalism is required
* Ability to travel within branch region of up to 15%
KEY COMPETENCIES:
* Relationship and account management
* Business Development
* Accountability
* Organization and Time Management
* Collaboration
Essential Functions:
* Sitting and standing for extended periods of time.
* Ability to reach over teller counter or desk area to receive customer transaction documents
* Ability to lift and carry up to 20 lbs
* Ability to efficiently operate a computer keyboard, mouse, power tools, and other computer components.
* Ability to converse and exchange information with all levels of staff within organization.
* Ability to observe, perceive, identify, and translate data
* Ability to travel via automobile or public transportation
Company Profile
Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here.
At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Nearest Major Market: Charleston
Job Segment: Bank, Banking, Banker, Developer, Financial Sales, Finance, Technology, Sales
$32k-37k yearly est. 4d ago
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Senior Private Banker Associate for Growth & Strategy
Citigroup Inc. 4.6
San Francisco, CA jobs
A major financial services company is seeking an Associate Banker SAFE Act in San Francisco, CA. The role focuses on generating revenue growth and acquiring target clients, particularly in Investments. Candidates should have 6-10 years of experience, investment knowledge, and the ability to manage relationships. Responsibilities include sales strategy creation, prospecting, and client support. This full-time position offers a competitive salary range of $142,320 to $213,480 along with comprehensive employee benefits.
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$142.3k-213.5k yearly 6d ago
Teller, Part-time
Heritage Bank 4.4
Willmar, MN jobs
Helps all Heritage Bank customers achieve financial success by assisting them with deposits and withdrawals, deposit account needs, loan payments, and other banking products/services they may need help with. Primary location is in our Willmar office, but may work in Spicer or Pennock as needed.
Primary Duties & Responsibilities
Accurately processes all cash or check transactions, including deposits/withdrawals, transfers to/from accounts, loan payments or advances. (50%)
Has working knowledge of all deposit accounts to accurately and efficiently help customers with all their account needs. (10%)
Assists everyone who presents themselves to Heritage Bank, whether in lobby or drive-up, on the phone or via fax or e-mail, to be sure they get the help they want or need. (10%)
Compliance with all applicable banking regulations. (5%)
Opens & closes the lobby or drive-thru as scheduled. (5%)
Secondary Duties & Responsibilities
All Employee Owners must help Heritage be successful in any way possible never saying “That's not my job”. As an Employee Owner “Everything is my job.”
Participates in all required BSA training and demonstrates knowledge of BSA relative to job responsibilities.
Responsible for security as it applies to this position.
Responsible for compliance with laws and regulations applicable to this position.
Achieve performance and quality metrics as determined by supervisor.
Performs other tasks, as assigned.
Bank Standards
Mission - Helping People Succeed Financially
Ethics - We always do the right thing at work and in our personal lives
Solution - We bring solutions to challenges and are always looking for ways to be better
Ownership - We are accountable in our roles and accept responsibility for our mistakes
Positivity - We bring positive energy and enthusiasm to everything we do
Requirements
Education & Experience
High School Diploma or equivalent
1-2 years Customer Service experience
Previous experience in banking or other comparable field, such as sales and/or cash handling preferred
Other Skills / Characteristics:
Professional, courteous, friendly, confident, and outgoing personality
Good communication skills
Dependable and punctual
Confidential
Good problem-solving skills
Ability to prioritize multiple tasks
Ability to stand for long periods of time
Take accountability and have pride in a clean lobby environment
Versatile and accurate
Able to make decisions quickly and prioritize properly
Flexible working schedule
Willingness to evolve processes and learn new technology
Salary Description $15 - $23/hr
$15-23 hourly 60d+ ago
Teller
Morris Bank 4.0
Dublin, GA jobs
SUMMARY
Under general supervision, but conforming to established policies and procedures, employee operates a teller's window by providing prompt, efficient, and accurate customer service functions while representing the Bank in a courteous and professional manner. The goal is to provide the customer with excellent service so that the customer continues to use the bank for all his or her financial needs.
ESSENTIAL FUNCTIONS
Provides courteous and professional customer service.
Accepts deposits and cashes checks to customer's accounts.
Cross-sells the Bank's services and products.
Accepts loan payments and safe deposit box rental payments.
Admits customers to safe deposit boxes.
Answer customers inquires and gives balances.
Balances transactions at end of day and verifies cash totals.
Cross trains in other areas of Banking Center to provide backup when needed.
Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program.
Performs other duties as assigned by management.
POSITION SPECIFIC COMPETENCIES
Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress.
Productivity- Consistently produces a very high volume of work. Uses company time and resources extremely optimally and meets schedules and deadlines.
Attendance- Minimal number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks.
Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High School Diploma or GED required.
One-year previous teller experience is preferred. Six months cash handling experience in retail/sales required.
Knowledge of financial software is plus.
Excellent Communication and Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees required.
Excellent Organizational and Time Management Skills
Attention to Detail
Computer Literacy
Successful completion of all teller training and any other assigned compliance training.
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Regular contact with general public.
May require travel to other offices to provide assistance and / or attend meetings. Also, travel for seminars and training may be required.
Requires lifting of heavy coins which involves short distance movement of coin bags, which may weigh as much as 50 lbs.
Position requires standing, stooping, kneeling, squatting, and sitting. Must be able to stand for long periods of time.
Receiving currency from all sources could cause exposure to slightly unclean environment.
Must be capable of operating all types of office equipment including computer, copy machine, scanner, fax, and telephone.
Lobby environment requires professional demeanor and appearance. In the instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate before, during or after, to ensure business continuity.
EQUIPMENT USED: Computer, telephone, fax machine, scanner, copier, printer, encoder
SUPERVISORY REQUIREMENTS: None
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
$31k-36k yearly est. 21d ago
Teller
American National Bank 4.4
Council Bluffs, IA jobs
With history dating back to 1856, American National Bank is one of the largest privately owned banks in Nebraska with branch locations in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.
Together, we can do more for your future…
At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.
We offer:
* Competitive base compensation with additional performance-based annual earning potential
* Career growth potential built into every role
* 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
* No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
* Paid Time Off, Paid Holidays and Paid Volunteer Time
* Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
* Dental Insurance with significant premium contribution by ANB*
* Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
* Tuition Reimbursement*
* Gym Membership Reimbursement*
* Discounts on Banking and Financial needs
* Eligibility Criteria Apply
Job Summary
American National Bank is looking for a new Teller to serve the needs of existing and prospective clients. We are seeking an individual who provides top customer service, possesses previous cash handling experience, and places a high level of importance on confidentiality.
Schedule: 40 hours per week, Monday-Friday between the hours of 7:45am-5:45pm; rotating Saturday 8:15 am-12:15pm
Essential Job Duties & Responsibilities
* Consistently provides high quality client service while effectively processing transactions and supporting sales.
* Records all transactions, prepares daily settlements of teller cash, and proofs transactions according to branch procedures.
* Processes transactions for various bank products and services including the following: deposits, withdrawals, loan payments, cashier checks, money orders, and credit card cash advances.
* Performs clerical duties such as answering calls, processing incoming mail and deliveries, filing, and typing.
Experience and Education
* Four to six month's teller experience, or equivalent client service and/or cash handling experience.
* Previous sales experience, preferred.
* In pursuit of high school diploma or its equivalent is required.
$23k-28k yearly est. 60d+ ago
Part Time Teller
American National Bank 4.4
Council Bluffs, IA jobs
With history dating back to 1856, American National Bank is one of the largest privately owned banks in Nebraska with branch locations in the region with locations in Nebraska, Iowa and Minnesota. We believe in doing. By joining forces with local businesses, charitable organizations and our team members, we are proud to be part of the momentum that keeps the community around us building and growing. Together we can be the catalyst for making great things happen. Join our company to be a part of this inspirational movement and learn how we can grow your career.
Together, we can do more for your future…
At American National Bank, we provide our team members with comprehensive benefits to do more for you and your family.
We offer:
* Competitive base compensation with additional performance-based annual earning potential
* Career growth potential built into every role
* 401(k) Investment Plan with up to 4% match by ANB with immediate vesting and profit sharing*
* No cost Life Insurance with benefit 2x base salary (subject to cap), with ability to purchase additional coverage
* Paid Time Off, Paid Holidays and Paid Volunteer Time
* Medical Insurance with signification premium contribution by ANB, with Wellness Plan Support*
* Dental Insurance with significant premium contribution by ANB*
* Additional Insurance options to meet personal needs: Vision, Pet Care, Critical Illness, Accident, Income, and Identity Theft Protection*
* Tuition Reimbursement*
* Gym Membership Reimbursement*
* Discounts on Banking and Financial needs
* Eligibility Criteria Apply
Job Summary
American National Bank is looking for a new Teller to serve the needs of existing and prospective clients. We are seeking an individual who provides top customer service, possesses previous cash handling experience, and places a high level of importance on confidentiality.
Schedule: Part time: 28 hours per week. Monday-Friday, 12:00pm-5:45pm, Rotating Saturdays 8:15am-12:15pm.
Essential Job Duties & Responsibilities
* Consistently provides high quality client service while effectively processing transactions and supporting sales.
* Records all transactions, prepares daily settlements of teller cash, and proofs transactions according to branch procedures.
* Processes transactions for various bank products and services including the following: deposits, withdrawals, loan payments, cashier checks, money orders, and credit card cash advances.
* Performs clerical duties such as answering calls, processing incoming mail and deliveries, filing, and typing.
Experience and Education
* Four to six month's teller experience, or equivalent client service and/or cash handling experience.
* Previous sales experience, preferred.
* In pursuit of high school diploma or its equivalent is required.
$23k-28k yearly est. 60d ago
Teller
IH Mississippi Valley Credit Union 4.0
De Witt, IA jobs
Join Our Team as a Teller at IHMVCU! IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds. If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry.
As a Teller, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions and personalized solutions to member needs. This position is based at our DeWitt, IA, location, however regional travel to assist other branch locations may occasionally be required.
Education and Experience:
* High School Diploma or equivalent, additional education in finance, business or related field is a plus.
* Relative experience in customer support, problem solving and providing quality service is preferred.
* High level of integrity and commitment to exceptional member service with genuine desire to help others.
* Ability to build rapport quickly, actively listen and develop strong member relationships.
* Strong attention to detail skills and commitment to accuracy.
* Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment.
What are some of the day-to-day responsibilities of a Teller?
* Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards.
* Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.
* Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings.
* Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily.
* The pay range for this position is $15.00-$16.00/hour. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity.
Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support:
* Outstanding training; We are committed to learning new skills and growing personally & professionally
* Competitive compensation
* 401(k) with company match and profit sharing
* Paid time off with paid holidays
* Life Insurance
* Paid Community Volunteering
* Education reimbursement
* Fitness reimbursement
* Health insurance including dental and vision
* Flexible Spending Accounts & Health Savings Accounts
* Employee Assistance Program (EAP)
* Access to fitness center
We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity!
Physical Requirements
* Standing: Remaining upright on the feet, particularly for sustained periods of time.
* Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
* Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
* Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
* Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
* Lifting Demands: Up to 50 lbs.
* Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
$15-16 hourly 2d ago
Teller - Roseville
First Bank 4.6
Roseville, CA jobs
Banking Specialist II This position, Banking Specialist II, may be called by many other names: New Accounts Representative, Senior Teller, etc. At First Bank, we choose to call you a "specialist" because that is what you are! You have mastered the art of handling transactions at the teller window and are working to gain more training and skills to help clients with new accounts as well as other non-monetary transactions.
What You Will Be Doing
* Providing excellent client service by accurately and expeditiously opening new accounts and other products for current clients and new clients to the Bank. Providing maintenance on accounts and products when requested and authorized by the client. For those quoting rates, terms and fees on all products and services and providing necessary disclosures as required (NMLS registration will be required).
* Expanding the use of alternative delivery systems by explaining the merits of other systems such as Online Banking System, Online Bill Pay, ATM network, Debit Card, and Client Contact Center.
* Identifying the need for borrowing and originating consumer loan applications. Assisting in the processing of loan applications and closing.
* Increasing sales and cross-sell opportunities by participating in sales events such as in-aisle sales (where applicable), internal/external events, out bound calls, and promotional activities.
* Supporting our Bank's culture and client-friendly environment by greeting clients with a courteous and friendly demeanor, including greeting clients by name when possible.
* Ensuring continued relationships with our clients by processing client transactions such as deposits, withdrawals, payments, check cashing, etc. courteously, accurately and as expeditiously as possible.
* Assuring Branch compliance by performing a variety of tasks, including but not limited to, the following: cash audits, alarm tests, loss prevention training, safe deposit delinquencies, ATM balancing, monthly and quarterly branch audits, regulation training, monthly security reports, balancing of travelers checks, official checks and money orders.
* Protecting the interests of the Bank and our clients by following all security, regulatory and audit procedures, including daily balancing of individual teller drawers, ATM and vault. Maintaining of proper dual control and appropriate holds. Accurately balancing assigned cash drawer on a daily basis. Immediately reporting out of balance conditions to branch management.
* Helping coach Banking Specialist I on products, services, policies and procedures.
* Contributing to the Bank's success by identifying sales opportunities and referring clients to the appropriate area. Works towards achievement of branch and individual sales and referral goals.
* Working to retain existing client relationships and obtain new ones by conducting calls on maturing accounts, following up on leads, referrals and other prospecting opportunities.
* Driving branch profitability and client satisfaction by getting to know clients and encouraging their consideration of other Bank products where they may benefit the client. (In-Store) Should cultivate relationship with retail store associates.
* Contributing to the Bank's efforts in reaching and surpassing its Community Reinvestment Act goals by participating in community service activities.
* High School Diploma or Equivalent
* Minimum of 12 months previous client service experience preferred
* Previous cash-handling experience required
* Previous banking experience strongly preferred
* NLMS registration preferred
* Developed customer service skills, including written and verbal communication
* Ability to use a PC and alpha/numeric keyboard
* Flexible work week schedule
Be a part of a growing company that is truly committed to its employees and clients. Consider joining the First Bank family. As a member of our family, you are part of one of the largest independent banks in the U.S. We are proud of our growth and success over the past 100 years and look forward to a bright and promising future.
Diversity
At First Bank one of our biggest strengths is the diversity of our people. Our mission is to capitalize on the diversity of our associates and promote personal and professional development throughout every area of the organization. We encourage diversity by actively seeking employees from various backgrounds, walks of life, and job skills. We strongly encourage you to apply whenever a First Bank job opportunity interests you.
First Bank is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
Attn: Applicants interested in a San Francisco based position: First Bank will consider qualified applicants with a criminal history in a manner consistent with the San Francisco Fair Chance Ordinance.
The range for this role takes into account many factors that First Bank considers when making hiring decisions, including but not limited to, prior experience, skill set, training, and other internal business and organizational factors. First Bank generally does not hire at or near the top of the range below. The range is driven by the geographic location of our estimated hiring location; however, the specific range may vary depending on the geographic location for remote positions. Compensation decisions depend on the specific facts and circumstances of each hiring instance. A reasonable estimate of the current range is: Min: $21.00 to $23.50
$32k-35k yearly est. 32d ago
Teller I
First Bank 4.6
Thomasville, NC jobs
Job Description
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$30k-34k yearly est. 7d ago
Teller I
First Bank 4.6
Thomasville, NC jobs
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$30k-34k yearly est. Auto-Apply 35d ago
Teller II
First Bank 4.6
Mayodan, NC jobs
Job Description
The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$31k-34k yearly est. 30d ago
Teller II
First Bank 4.6
Mayodan, NC jobs
The position of Teller II is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess 3-5 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$31k-34k yearly est. Auto-Apply 29d ago
Teller I
First Bank 4.6
Washington, NC jobs
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$31k-35k yearly est. Auto-Apply 25d ago
Teller III
First Bank 4.6
Locust, NC jobs
The position of Teller III is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess more than 5 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin.
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$30k-34k yearly est. Auto-Apply 2d ago
Teller I
First Bank 4.6
Broadway, NC jobs
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience : These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
disabilities to perform the essential functions.
$31k-34k yearly est. Auto-Apply 4d ago
Teller (Part-Time)
IH Mississippi Valley Credit Union 4.0
Davenport, IA jobs
Join Our Team as a Teller (Part-Time) at IHMVCU! IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, creating alignment with their goals and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction to join our team. We value strong interpersonal skills and welcome candidates of all professional backgrounds. If you excel at connecting with people and providing superior service, your experience will be a great match, even if you're new to the financial services industry.
As a Teller, you will play a crucial role in creating a welcoming experience for members while providing accurate financial transactions and personalized solutions to member needs. This position is based at our Davenport, Iowa location, however regional travel to assist other branch locations may occasionally be required.
Education and Experience:
* High School Diploma or equivalent, additional education in finance, business or related field is a plus.
* Relative experience in customer support, problem solving and providing quality service is preferred.
* High level of integrity and commitment to exceptional member service with genuine desire to help others.
* Ability to build rapport quickly, actively listen and develop strong member relationships.
* Strong attention to detail skills and commitment to accuracy.
* Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment.
What are some of the day-to-day responsibilities of a Teller?
* Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards.
* Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently.
* Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings.
* Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily.
* The pay range for this position is $15.00-$16.00/hour. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity.
Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support:
* Outstanding training; We are committed to learning new skills and growing personally & professionally
* Competitive compensation
* 401(k) with company match and profit sharing
* Paid time off with paid holidays
* Life Insurance
* Paid Community Volunteering
* Education reimbursement
* Fitness reimbursement
* Health insurance including dental and vision
* Flexible Spending Accounts & Health Savings Accounts
* Employee Assistance Program (EAP)
* Access to fitness center
We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity!
Physical Requirements
* Standing: Remaining upright on the feet, particularly for sustained periods of time.
* Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
* Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
* Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
* Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
* Lifting Demands: Up to 50 lbs.
* Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
$15-16 hourly 18d ago
Teller - Statesboro
Morris Bank 4.0
Statesboro, GA jobs
SUMMARY
Under general supervision, but conforming to established policies and procedures, employee operates a teller's window by providing prompt, efficient, and accurate customer service functions while representing the Bank in a courteous and professional manner. The goal is to provide the customer with excellent service so that the customer continues to use the bank for all his or her financial needs.
ESSENTIAL FUNCTIONS
Provides courteous and professional customer service.
Accepts deposits and cashes checks to customer's accounts.
Cross-sells the Bank's services and products.
Accepts loan payments and safe deposit box rental payments.
Admits customers to safe deposit boxes.
Answer customers inquires and gives balances.
Balances transactions at end of day and verifies cash totals.
Cross trains in other areas of Banking Center to provide backup when needed.
Perform duties as defined in the Bank Secrecy Act/Anti-Money Laundering Program.
Performs other duties as assigned by management.
POSITION SPECIFIC COMPETENCIES
Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress.
Productivity- Consistently produces a very high volume of work. Uses company time and resources extremely optimally and meets schedules and deadlines.
Attendance- Minimal number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks.
Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High School Diploma or GED required.
One-year previous teller experience is preferred. Six months cash handling experience in retail/sales required.
Knowledge of financial software is plus.
Excellent Communication and Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees required.
Excellent Organizational and Time Management Skills
Attention to Detail
Computer Literacy
Successful completion of all teller training and any other assigned compliance training.
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Regular contact with general public.
May require travel to other offices to provide assistance and / or attend meetings. Also, travel for seminars and training may be required.
Requires lifting of heavy coins which involves short distance movement of coin bags, which may weigh as much as 50 lbs.
Position requires standing, stooping, kneeling, squatting, and sitting. Must be able to stand for long periods of time.
Receiving currency from all sources could cause exposure to slightly unclean environment.
Must be capable of operating all types of office equipment including computer, copy machine, scanner, fax, and telephone.
Lobby environment requires professional demeanor and appearance. In the instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate before, during or after, to ensure business continuity.
EQUIPMENT USED: Computer, telephone, fax machine, scanner, copier, printer, encoder
SUPERVISORY REQUIREMENTS: None
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
$31k-36k yearly est. 31d ago
Teller I
First Bank 4.6
Asheville, NC jobs
Job Description
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$30k-34k yearly est. 28d ago
Teller I
First Bank 4.6
Asheville, NC jobs
The position of Teller I is responsible for performing routine and intermediate branch and customer services duties: accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. Incumbents in this position possess less than 3 years of Teller experience.
ESSENTIAL FUNCTIONS:
Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts.
Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing or depositing.
Assists with night depository duties; logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers.
May assist in opening and closing the vault daily; assists in balancing vault currency and coin
Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority.
Issues official checks, traveler's checks and gift cards.
Cross-sells the Bank's other products and services, referring customers to appropriate staff as indicated.
Performs safe deposit duties by controlling access and assisting customers.
Receives and processes stop payment and hold orders.
Accepts loan, credit card and installment payments.
Balances cash drawer daily and verifies cash being bought from and sold to the vault.
Provides effective customer service and assists in resolving problems within given authority.
Records, files, updates information and sorts' mail or reports as required.
Answers telephones and directs callers to proper Bank personnel.
Processes teller work through branch capture and assists with imaging research.
May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.)
Processes address changes, check orders, traveler's checks, incoming and outgoing collections, change orders and deposit slip corrections.
Type's routine letters, reports and forms.
Maintains files, copies and faxes documents, and orders and distributes supplies.
Takes steps to ensure security of Branch personnel & Bank procedures.
Fully understands opening/closing procedures, as well as all other security procedures.
May prepare and verify order of shipment of currency.
Completes annual compliance courses.
Adheres specifically to all corporate policies and procedures. Also adheres to Federal and State regulations and laws; including, the Bank Secrecy Act and the Anti-Money Laundering Act.
Adheres to all levels of our Service Excellence standards.
Performs other duties as required.
GENERAL QUALIFICATIONS:
Knowledge & Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED). Work related experience could consist of reception or secretarial duties in a business environment.
Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
Intermediate knowledge of Bank operations, products and services; related state and federal laws and regulations, and other Bank operational policies and procedures.
Excellent organizational and time management skills - ability to work with minimal supervision.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs.
Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions and instruct personnel.
Physical Demands/Work Environment: Vision, hearing, speech, dexterity, visual concentration. A valid driver's license is required. Must have the ability to stand, walk, sit and use hands and fingers. Must have the ability to work the hours and days required to complete the essential functions of the position, as scheduled. The environment is a professional office with standard office equipment.
Cognitive Requirements: Learning, thinking, concentration, ability to exercise self-control, ability to work in a customer relations' environment. Must be able to pay close attention to detail and be able to work as a member of a team. Must have the ability to interact effectively with co-workers and customers, and exercise self-control and diplomacy in customer and employee relations' situations. Must have the ability to exercise discretion as well as appropriate judgments when necessary.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$30k-34k yearly est. Auto-Apply 57d ago
Teller
Firstbank 4.6
Fort Oglethorpe, GA jobs
The Teller serves as a first point of contact for customers by providing FirstBank service excellence, processing transactions in accordance with bank policies and procedures, assisting with customer inquiries, and recognizing/referring cross-sell opportunities as appropriate.
Essential Duties and Responsibilities:
Assist customers with transactional needs according to established guidelines, brand model and service standards, including answering basic customer inquiries regarding account balances, transaction history, service charges, interest rates, etc. as appropriate.
Maintain daily operational standards, including but not limited to cash drawer security, daily balance of cash drawer, item capture procedures, counterfeit currency identification, count and roll coins, balance ATM, adequate supplies in teller station, etc.
Demonstrate knowledge of available products and services, and educate customers, as appropriate, on emerging bank technology and digital solutions such as mobile, online, ATM and other offerings.
Recognize customer needs and refer customers to appropriate bank partner(s) for crosssell or service opportunities.
Protect the bank from unnecessary risk or exposure by being familiar with bank procedures and confidentiality guidelines, including but not limited to currency transaction reports, suspicious activity reports, Regulation CC holds and documentation, robbery procedures, etc.
Provide consistent, distinctive service to all customers when delivering the FirstBank service experience.
Practice safe and sound bank procedures, including adherence to applicable laws and regulations, internal controls, operational procedures and risk management policies; adhere to security protocols for robbery, fraud, opening/closing process, cash controls, teller procedures, etc.
Regular and reliable attendance.
Perform other duties as assigned.
Additional Information:
Position serves both internal co-workers and external customers.
Access to and/or work with sensitive and/or confidential information.
Exhibit a foundational understanding of banking industry regulatory compliance including FirstBank-specific policies and procedures, applying knowledge and best practices as appropriate.
Qualifications:
Basic computer and math skills required
Education
High school diploma or the equivalent required
Experience
Less than two years
Certifications and Licenses
Must be bonded within first six months of employment.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.