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United Community Bank jobs - 178 jobs

  • Financial Investigator I

    United Community Bank 4.5company rating

    United Community Bank job in Blairsville, GA

    United Community is looking for a meticulous and detail-oriented Financial Investigator I - Disputes to join our team in Blairsville, GA and Greenville, SC. As a Financial Investigator I, you'll dive into the world of fraud detection, analyzing suspicious activities across various customer accounts (POS, ATM, Wire, ACH, Online Banking, Check, Mobile, etc.). Your mission is to identify potential fraud cases, complete necessary reports, and ensure a positive customer experience for those affected. You'll document and evaluate your findings to support fraud trending and reporting, always adhering to best practices. What You'll Do * Fraud Detection & Analysis: * Reviews & researches suspected fraud notices for all areas received through internal and external sources to determine fraud. * Investigates fraud activity, reports, and documents as required per regulatory guidance for each fraud type. * Identify fraud patterns and communicates trends to management. * File/Research and Understand 'disputes/returns' for POS, ATM, Wire, ACH, Online transactions, Checks, etc. * Report 'real time' fraud-related activity; ensuring that the affected UCBI area/branch is notified. * Ensure the investigation of all accounts assigned and make sure all efforts are recorded in Financial Intelligence platform (Verafin). * Customer Interaction: * Interacts with customers either victimized or suspected of fraud and performs appropriate actions required based on the case type while providing a positive customer experience. * Employ letter, phone, and e-mail contact with customers/branches throughout the investigative process. * Collaboration & Reporting: * Work with Legal team and Corporate Security on case building and/or pulling information for fraud cases for law enforcement or court requests. * Elevate to department management all issues requiring approval outside of the authority of the Financial Investigator's position and all issues that may adversely affect United Community Bank. Requirements For Success * A minimum of 3 years' work experience in Financial Services Industry and/or understanding of fraud detection/investigations * Hands-on experience with fraud claims (Check, POS, ATM, Wire, Identity, Mobile, etc.) * In-depth knowledge of BSA/AML/OFAC laws and regulations * Strong time management and organizational skills * Comprehensive understanding of bank policies and procedures related to Fraud Prevention * Proficiency with Core systems and other internal banking systems (Director, Wires, ACH, Online Banking, Debit Cards, Research/Returns, File Maintenance). * Advanced skills in Microsoft Excel, Word, and email. * Ability to multi-task with excellent analytical and critical thinking skills. * Strong verbal and written communication skills. * Problem-solving and decision-making abilities, with the capacity to escalate issues when necessary. Conditions of Employment * Must be able to pass a criminal background check * This is a full-time position with flexibility for evenings and weekends as needed * Position can sit in Blairsville, GA or Greenville, SC. FLSA Status: * Non-Exempt We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $34,102.00 - USD $49,382.00 /Yr.
    $34.1k-49.4k yearly 29d ago
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  • Trust Officer

    United Community Bank 4.5company rating

    United Community Bank job in Orlando, FL or remote

    As a Trust Officer, you'll play a key role in managing and administering trust accounts, ensuring compliance with legal and regulatory standards, and fulfilling the terms of trust instruments. You'll build lasting relationships with clients and beneficiaries, offering expert guidance on trust and estate matters. You'll also collaborate with Private Bankers and Portfolio Managers to support Investment Management & Trust sales opportunities and client relationship reviews. Positions available in Orlando, South Miami, and Ponte Vedra FL. What You'll Do * Trust Administration: Manage trust accounts in accordance with legal, regulatory, and fiduciary standards. * Distributions: Ensure timely and accurate income and principal distributions to beneficiaries. * Risk Management: Identify and mitigate risks associated with trust administration. * Client Engagement: Communicate trust provisions clearly and help clients align trust strategies with their financial goals. * Documentation: Maintain comprehensive records of trust transactions, correspondence, and legal documents. * Professional Collaboration: Partner with legal, tax, and other professionals to manage complex trust accounts. * Compliance: Ensure adherence to all applicable laws, regulations, and internal policies. * Teamwork: Collaborate with Wealth team members and internal partners to deliver a seamless client experience. * Business Development: Build a network of internal and external contacts to attract new client relationships. * Industry Awareness: Stay current on legal and regulatory developments impacting trust administration. * Growth & Visibility: Participate in community events to enhance visibility and attract prospects. Requirements For Success * Experience & Education * Bachelor's degree in a business-related field or equivalent experience. * 5+ years of experience in trust administration. * Proven success in building and maintaining client relationships. * Experience settling estates and managing unique assets. * Skills & Competencies * Strong knowledge of trust and estate laws, tax regulations, and fiduciary responsibilities. * Ability to work independently and collaboratively within a team. * Excellent interpersonal skills and professional presence. * Strong analytical, verbal, and written communication skills. * Preferred Qualifications * Advanced certifications such as JD, CTFA, or CFP. Conditions of Employment * Must be able to pass a criminal background & credit check * This is a full-time, non-remote position with flexibility, including evenings and weekends as needed. FLSA Status: * Exempt We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $0.00 - USD $0.00 /Yr.
    $57k-98k yearly est. 36d ago
  • Change Management Consultant - OCM (Remote)

    First Citizens Bank 4.8company rating

    Remote or Raleigh, NC job

    This is a remote role that may be hired in several markets across the United States. This position provides change management consultation and expertise to business units within the Bank. Manages the planning and execution of change management projects to maximize adoption of newly changed processes, technology, and structures. Creates standards and processes that ensure implementation success, and monitors initiative effectiveness through key performance metrics. Collaborates with management and project teams to drive change that addresses business needs, improves efficiencies, and achieves organizational objectives. Responsibilities * Change Management - Leads change management projects including development, execution, and direction. Facilitates initiatives that impact stakeholders both internal and external to the department. Responsible for stakeholder identification and analysis, prescriptive planning, timing and channel delivery, and coordinating implementation of changes. * Collaboration - Works closely with project teams and support partners on planning, communication, and training needs to ensure successful project execution and adoption. Communicates clearly with management, associates, and wider business units in driving change across the Bank. * Business Support - Responsible for change management standards, processes, and tools. Ensures organizational adherence, monitoring compliance and communicating deficiencies as necessary. * Reporting - Utilizes key metrics to analyze, track, and report on project impact and performance. Ensures that all changes are clearly recorded and evaluated. Qualifications Bachelor's Degree and 4 years of experience in Change Management OR High School Diploma or GED and 8 years of experience in Change Management Preferred: * 8+ experience in change management or in a related role * Banking or other regulated industry experience * Prosci Change Management Certification * First-hand experience leading change during times of change saturation, i.e. larger or frequent mergers and/or acquisitions Skills: * Strong knowledge of change management principles and tools as well as development of related tactics and assessments * Excellent communication, interpersonal, and organizational skills * Strong organization skills * Ability to influence others and move toward a common goal * Flexible, adaptable, and able to work in uncertain situations * Ability to work in a complex fast-paced environment The base pay for this position is generally between $96,750 and $148,350. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: *************************************** #EJC #LI-DNI
    $96.8k-148.4k yearly 3d ago
  • Senior Account Executive - Commercial Card

    Commerce Bancshares 4.4company rating

    Atlanta, GA job

    About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. Compensation Range Annual Salary: $70,500.00 - $121,000.00 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to sell card payment services to “C” level associates at targeted enterprise level businesses, hospitals, educational and government entities. These targeted companies may, or may not, have an established relationship with Commerce Bank. Essential Functions Conduct sales calls using consultative business process reviews and move prospective client through the sales cycle from the first appointment to contract signing Set appointments with prospects through the telephone, email, and marketing campaigns Identify prospect goals and objectives for process improvement then recommend solutions to help meet these goals and objectives Provide value-added services including technical support, Product Development and Relationship Management Negotiate contract terms and pricing that will be appealing to the customer and deliver an acceptable return to Commerce Prepare customized request for information, request for proposal, file spend analysis, proposals and sales presentations Perform other duties as assigned Knowledge, Skills & Abilities Required Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements Strong understanding of business concepts including account payable, purchasing and accounting systems Strong knowledge of consultative sales process Strong data analysis skills Skilled at interacting with senior managers and able to develop a business case Able to work independently but with some oversight from direct supervisor Capable of managing relationships independently and in negotiating sales and contracts Superior presentation skills Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Advanced level proficiency with Microsoft Word, Excel and Outlook Education & Experience Bachelor's degree in Business Administration or equivalent combination of education and experience required 7+ years new customer acquisition sales experience required, preferably within the banking/financial services field Proven track record within the team selling and lead sharing environment required For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you'll be asked to authorize our review of that record. *Candidates must reside in either Georgia or Florida **Level of role is determined by knowledge, experience, skills, abilities, and education ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Account Executive I, II, III, and Senior - Commercial Card job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $70,500 to $121,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more. Location: Remote, Atlanta, Georgia 30350 Time Type: Full time
    $70.5k-121k yearly Auto-Apply 60d+ ago
  • Model Validation Analyst

    United Community Bank 4.5company rating

    United Community Bank job in Greenville, SC or remote

    United Community is seeking a Model Validation Analyst to conduct independent validations of various models in compliance with SR 11-7. This role supports the annual risk assessment process, maintains the model inventory, assists in planning validation schedules, and prepares model risk-related reporting. The analyst will collaborate with model stakeholders and provide effective challenge throughout the model lifecycle. What You'll Do * Perform Independent Validations: Validate models across credit risk, valuation, ALM, fraud, BSA/AML, operations, and marketing. * Collaborate with Stakeholders: Engage with model owners and developers to assess risk and provide effective challenge. * Support Risk Assessment: Assist in annual risk assessments and validation scheduling. * Maintain Model Inventory: Update inventory and track validation findings. * Prepare Reports: Document validation results and communicate findings to management and governance committees. * Monitor Performance: Conduct model evaluations and performance reviews. * Ensure Compliance: Apply regulatory guidance (SR 11-7, OCC Bulletin 2011-12) during validations. * Research & Improve: Stay current on modeling best practices and validation techniques. Requirements For Success Required Skills/Experience/Education: * Bachelor's degree in Statistics, Econometrics, Economics, Mathematics, or related quantitative field (Advanced degree preferred). * Minimum 5 years of relevant experience in model risk management, financial modeling, or quantitative analysis. * Strong quantitative and analytical skills with a critical mindset. * Proficiency in Python (advanced), R, MATLAB, or SQL. * Knowledge of risk modeling practices and regulatory requirements (SR 11-7, OCC Bulletin 2011-12). * Excellent verbal and written communication skills. Preferred Skills/Experience/Education: * Advanced degree or certifications in quantitative disciplines. * Experience with machine learning and advanced statistical modeling. Supervisory Responsibility May supervise certain validation activities and mentor junior analysts. May manage validation-related projects. Working Environment & Physical Demands * Professional office environment; standard office equipment usage. * Sedentary work with occasional standing, stooping, and typing. * Schedule flexibility for evenings/weekends as needed. * Up to 20% travel required. Conditions of Employment * Must be able to pass a criminal background & credit check * This is a full-time, non-remote position FLSA Status: * Exempt We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $60,466.00 - USD $93,119.00 /Yr.
    $60.5k-93.1k yearly 46d ago
  • Travel Universal Banker

    United Community Bank 4.5company rating

    United Community Bank job in Nashville, TN or remote

    Travel Universal Banker United Community Bank is looking for a full-time Travel Universal Banker. As a Travel Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. This position is cross trained to provide service for both the teller and platform responsibilities at our branch locations. In addition to assisting with everyday transactions, you will have the opportunity to help with customer resolution and financial wellness by having needs-based conversations and identifying appropriate solutions. The Traveling Universal Banker role is responsible for traveling daily to branches within a specific market area. What You'll Do * This position requires up to 100% travel within designated market area * Maintain extensive knowledge of retail bank products and services and look for opportunities to strengthen existing customer relationships and develop new relationships by understanding customers' needs while considering perspectives and priorities of different customers * Promote, explain, open and renew (where applicable) financial institution services such as consumer loans (excluding real-estate loans), IRAs, Certificates of Deposit, safe deposit boxes, etc. * Drive proactive needs-based sales conversations through interactions, including service to sales, teller interactions and appointment setting * Assist customers financially by delivering loan products, while ensuring packages are correct and complete to minimize exceptions * Perform transactions of a paying and receiving teller such as receive checks for deposit to accounts, verify amounts, examine checks for proper endorsement, cash checks and process withdrawals; Place holds on accounts for uncollected funds, daily balancing of cash drawer * Educate customers on options for managing transactions using technology and all other tools and resources available * Apply product and service knowledge to effectively solve customer problems * Assist other staff in serving customers, answering telephones and performing other duties as necessary Requirements For Success Requirements to be successful as a Travel Universal Banker * NMLS license * Minimum 3 years of retail sales experience * 1+ years of experience working in a financial institution * Ability to work a flexible schedule and to accommodate travel to different branches as needed * Knowledge of consumer credit structuring and lending practices * Demonstrated analytical, accuracy and problem-solving skills * Strong verbal and written interpersonal communication skills * Experience with using and demonstrating digital products and self-service technologies Conditions of Employment Conditions of Employment: * Must be able to pass a background and credit check * This is a full-time non-remote position FLSA Status: * Non-Exempt Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $34,102.00 - USD $49,382.00 /Yr.
    $34.1k-49.4k yearly 29d ago
  • Portfolio Analyst (Remote)

    First Citizens Bank 4.8company rating

    Remote or Raleigh, NC job

    This is a remote role that may be hired in the following locations: NC, SC, PA, or OH Open to consider additional locations within the Eastern Time Zone for highly qualified candidates. The Portfolio Analyst provides critical data insights that support strategic portfolio prioritization across First Citizens Bank. This role is responsible for analyzing demand, capacity, and execution data; ensuring portfolio information quality; and delivering dashboards and reporting that guide decision-making. The analyst works closely with the Portfolio Consultant to surface trends, highlight risks, and identify opportunities for process and data improvement across the enterprise portfolio. Responsibilities * Analyze enterprise demand, capacity, resource utilization, and delivery data to produce insights that directly support portfolio prioritization and sequencing. * Develop data-driven recommendations that improve visibility into work intake, strategic alignment, funding impact, and cross-portfolio dependencies. * Identify trends, patterns, and anomalies that may impact prioritization decisions or enterprise planning. Data Quality & Portfolio Governance Support * Conduct regular reviews of portfolio data to ensure accuracy, completeness, and alignment with portfolio standards. * Flag data issues, gaps, or inconsistencies and partner with the Portfolio Consultant to drive process corrections and data governance improvements * Support the definition and evolution of enterprise portfolio metrics, KPIs, and reporting standards. Dashboarding & Reporting * Build and maintain portfolio dashboards that visualize demand, capacity, prioritization criteria, and overall portfolio health. * Publish recurring (weekly, monthly, quarterly) portfolio reports for senior leadership. * Translate complex data into clear, actionable visuals and summaries for decision-makers. PPM Tools & Systems (Clarity/Planview) * Leverage enterprise PPM tools (Clarity or Planview preferred) to extract, analyze, and validate portfolio information. * Support enhancements, configurations, and portfolio views that improve data visibility and prioritization workflows. * Partner with Technology, EPMO, and cross-functional teams to enhance data capture and reporting maturity. Qualifications Bachelor's Degree and 4 years of experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, or Modeling, or Reporting Additional Requirements: * Portfolio management, project analytics, PMO operations, or a similar data-driven role. * Strong understanding of demand and capacity concepts. Must be able to interpretate demand/capacity data. * Hands-on experience with a PPM tool (Clarity, Planview, or equivalent). * Advanced Excel skills, including Pivot Tables and data modeling. * Strong analytical ability with experience interpreting complex datasets. * Ability to communicate insights clearly to leadership. Preferred: * Experience with Power BI or similar dashboarding tools. * Background supporting portfolio prioritization or enterprise governance. The base pay for this position is generally between $85,350 and $147,940. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: *************************************** #EJC #LI-DNI
    $85.4k-147.9k yearly 3d ago
  • Director Customer Journey and Personalization (Remote)

    First Citizens Bank 4.8company rating

    Remote or Raleigh, NC job

    This is a remote role that may be hired in the following location(s): North Carolina Open to remote in several markets for highly qualified candidates. We are seeking a creative and data-driven Marketer / Journey Practitioner to join our dynamic marketing team. In this role, you will be responsible for designing, building, and executing exceptional customer experiences. You will focus on the entire campaign lifecycle, from crafting intricate customer journeys and designing compelling messages to launching and optimizing campaigns. The ideal candidate is passionate about understanding the customer and uses technology to deliver personalized, timely, and relevant communications that drive engagement and business growth. Responsibilities Customer Journey Design & Execution: * Design and build sophisticated, multi-step customer journeys using Adobe Journey Optimizer to deliver personalized, contextual experiences. * Utilize real-time event data and batch audience data from Adobe Experience Platform to trigger and orchestrate campaigns. * Configure journey activities, including conditions, wait times, and channel actions (Email, SMS, Push, In-App) to guide customers through seamless experiences. Audience Segmentation & Personalization: * Create and manage audience segments directly within Adobe Journey Optimizer, leveraging rich customer data to define target groups for campaigns. * Implement advanced personalization and dynamic content strategies to tailor messages to individual customer attributes, behaviors, and preferences. Content & Message Design: * Design and create engaging content for various digital channels. * Manage and utilize digital assets from our central repository in Adobe Experience Manager Assets to ensure brand consistency and efficiency. * Develop and integrate personalized offers using Journey Optimizer's decisioning management capabilities to deliver the most relevant proposition at the right moment. Testing & Optimization: * Rigorously test and validate all campaigns and messages before launch. Use test profiles and sample data to preview content and check personalization logic. * Leverage Litmus integration to preview and validate email rendering across popular email clients, ensuring a flawless visual experience for every recipient. * Continuously analyze campaign performance, monitor journey flows, and use insights to optimize for better engagement, conversion, and customer satisfaction. Collaboration & Workflow: * Work closely with System Administrators and Data Engineers to ensure the marketing environment is properly configured and accessible. * Collaborate with the broader marketing team, data analysts, and product teams to align on campaign goals and strategies. Qualifications Bachelor's Degree and 10 years of experience in Digital channels and products in Financial Services OR High School Diploma or GED and 14 years of experience in Digital channels and products in Financial Services Preferred Qualifications and Skills: * Proven experience in a digital marketing role with a focus on campaign management, marketing automation, or customer journey orchestration. * Hands-on experience with Adobe Journey Optimizer is highly preferred. Experience with similar enterprise-level marketing automation platforms (e.g., Salesforce Marketing Cloud, Braze, Marketo) will also be considered. * Strong understanding of customer lifecycle marketing, audience segmentation, and personalization principles. * Familiarity with creating and managing content and assets, preferably with experience using a DAM like Adobe Experience Manager Assets. * Experience with email testing tools, such as Litmus, to ensure cross-client compatibility. * Analytical mindset with the ability to interpret campaign data, generate insights, and make data-driven decisions. * Excellent collaboration and communication skills, with the ability to work effectively with technical and non-technical team members. * A detail-oriented approach with strong organizational and project management skills. * Bachelor's degree in Marketing, Communications, Business, or a related field. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at **************************************** #LI-CO1
    $87k-111k yearly est. 3d ago
  • Network Engineer III - Data Center Support (Remote)

    First Citizens Bank 4.8company rating

    Remote or Raleigh, NC job

    This is a remote role that may be hired in several markets across the United States. This position is aligned to our Data Center Support networking group. This position provides complex technical support for the Bank's data network infrastructure. Responsible for installing, maintaining, and supporting network infrastructure, and will provide Tier 3 support for issues related to networking. Resolves escalated technical issues reported by users or system alerts. Responsible for network components, asset inventory, and capacity planning, including developing and documenting network device upgrades. Collaborates with vendors, colleagues and management to implement services and reduce costs. Drives operational excellence and network efficiency, providing continuous service both through daily activities and through on-call rotation for after-hours support. May oversee less experienced associates in the work group and assist with disaster recovery testing. Responsibilities Principle Accountabilities: * 60% Provide Level 3 technical support for data or voice network systems * 20% Monitoring and auditing performance * 10% Document and procedures updates * 10% Operational Excellence Responsibilities: * Configure and install network hardware and software infrastructure including Wireless, Route/Switch, Cisco ACI, SolarWinds Experience, Cisco SDWAN * Cloud Network Support/Implementation * Provide expertise in BGP and other dynamic routing protocols * Implement, document and plan regular upgrades of all devices under Network Operations responsibility while maintaining compliance with SLAs, security, OS code and configuration standards * Monitor and respond to system generated events (alerts) to identify, analyze, resolve or escalate and update management of any issues * Collaborate with vendors, colleagues and management to implement services and reduce costs * Manage network asset inventory and capacity planning * Assist with Disaster Recovery testing efforts throughout the year * Drive operational excellence * Monitor and assess network components and take appropriate action * Participate in on-call rotation for after hours support Qualifications Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School Diploma or GED and 8 years of experience in Data, voice or converged networking Required Qualifications: * In-depth knowledge of numerous networking technologies and protocols and how they interrelate. * Experience with Cisco ACI, Cisco SDWAN deployment, configuration and troubleshooting and expert level in route/switch, dynamic routing. * Experience with large-scale network design, maintenance, and operations. * Familiarity with automation tools (Ansible, SaltStack) and scripting languages (Python, Shell) * Experience with encapsulation protocols like EVPN/VXLAN. * Excellent communication and collaboration abilities and experience leading complex projects Preferred Qualifications: * 10+ years of experience with enterprise network systems and excellent troubleshooting expertise * Certifications: CCNP Routing and Switching/CCIE * Certifications in: Wireless, Cisco ACI, Thousand Eyes This job posting is expected to remain active for 45 days from the initial posting date. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $109,000 and $140,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
    $109k-140k yearly 3d ago
  • BOS Item Processing Associate I - Part Time - EVENINGS

    United Community Bank 4.5company rating

    United Community Bank job in Marietta, GA

    United Community is looking for a BOS Item Processing Associate I to ensure accurate and timely processing of financial transactions within the bank. This role focuses on maintaining efficient workflows, resolving discrepancies, and supporting operational excellence in the item processing department. What You'll Do * Process and capture work for each bank. * Organize and maintain efficient workflow within the area. * Assist with effective resolutions to teller/customer errors. * Complete data entry of all work from capture runs. * Complete reject repair of all rejected items from capture runs. * Complete balancing process for all batches captured, including preparation and insertion of balancing documents. * Assist other associates as needed. * Compile and produce various Excel reports for the department as needed. * Communicate effectively with all customers, both internal and external. * Perform other miscellaneous duties as assigned. Requirements For Success * Required Skills/Experience/Education: * High school diploma or equivalent. * Familiarity with ten-key pad data entry. * Microsoft Excel experience. * Ability to participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences. * Preferred Skills/Experience/Education: * Previous experience in banking operations or item processing. Conditions of Employment * Must be able to pass a background & credit check * This part-time position requires a flexible schedule, with core hours from 2:00 PM to 7:30 PM, Monday through Friday, and the ability to work evenings and weekends as needed. * Work Environment: Marietta, Georgia and Remote. * Travel: Up to 0%. FLSA Status: Non-exempt Pay Range USD $29,309.00 - USD $39,068.00 /Yr.
    $29.3k-39.1k yearly 14d ago
  • Business Banker

    United Community Bank 4.5company rating

    United Community Bank job in Orlando, FL or remote

    Are you passionate about helping small businesses thrive? United Community is in search of a dynamic Business Banker to be the go-to financial expert for small businesses with annual revenues up to $5million. You'll play a pivotal role in managing and deepening client relationships, driving growth and profitability, and uncovering new opportunities through proactive prospecting and networking. If you're passionate about outside sales, enjoy building strong partnerships, and thrive in a collaborative environment, this is the perfect role for you! What You'll Do * Sales and Service Excellence: Lead sales initiatives to achieve deposit and loan growth targets, providing exceptional customer services and support through the process * Field Engagement: Deliver a branded customer experience by being in the field at least 80% of the time * Opportunity Identification: Identify and refer specialized small business opportunities and solutions to clients, conducting relationship reviews * Customer Relationship Management: Build and maintain strong relationships with existing and potential clients to understand their financial needs and offer tailored solutions * Relationship Building: Foster relationships with key partners such as Branch, Small Business Group, Merchant, Treasury, and other internal partners to increase small business opportunities * Credit Advisory: Leverage your knowledge of credit to advise small business owners on solutions services, and digital capabilities that help them achieve their business goals * Coaching and Development: Coach, develop, guide, and provide feedback to associates and customers while embodying a service culture Requirements For Success * Minimum of 5 years of experience in banking, financial services, or sales with a focus on small business clients * Demonstrated ability to identify and understand customers needs, delivering tailored financial solutions * Strong business acumen with the ability to assess and support the unique needs of small business clients * Excellent verbal and written, communication skills, with strong organizational and time management abilities * Proven relationship-building skills and a client-first mindset * Proactive and self-motivated approach to sourcing and developing new business opportunities Conditions of Employment * Must be able to pass a criminal background & credit check * This is a full-time, non-remote position FLSA Status: * Exempt Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $60,466.00 - USD $93,119.00 /Yr.
    $60.5k-93.1k yearly 47d ago
  • Senior Credit Officer - Commercial

    United Community Bank 4.5company rating

    United Community Bank job in Greenville, SC or remote

    Job Title: Senior Credit Officer - Commercial United Community is looking for a Senior Credit Officer - Commercial to work with Community Bank Executives and Corporate Banking leadership to achieve high credit quality via the loan approval process.Position can sit in Greenville, SC or Orlando, FL. What You'll Do * Work with Community Bank Executives, Commercial Banking Solutions (Specialty Lending Groups) and Regional Credit Managers to promote the credit culture of United Community Bank• Protect the assets of the bank through the proper execution and administration of risk management policies and procedures. Assumes accountability for quality approval decisions and the overall quality of the assigned loan portfolio.• Approve larger credits in a timely and efficient manner helping to ensure customers' expectations are met• Serve as "gatekeeper" for approval of larger credits and assists in enforcing the bank's house limit• Recommends approval of changes in underwriting procedures and policies• Partner with State Presidents and Team Leads within Commercial Banking Solutions to execute on our credit culture, grow the portfolio and maintain strong portfolio credit metrics. • Acts in an advisory and referral role to lenders and analysts in matters of compliance, regulation and policy• Supervise activities of the Regional Credit Managers• Assist in monitoring credit quality including responsibilities for portfolio risk ratings, and oversight of criticized asset and portfolio review meetings• Direct and assist in the preparation of each bank for regulatory examinations. Works directly with bank regulators during the examination process.• Coordinate credit portion of due diligence efforts with regard to new bank acquisitions• Assist in training new lenders and the on-going training on policies, procedures and culture• Perform annual performance reviews along with an effective management plan consisting of goals for staff• Perform other duties as assigned Requirements For Success * College degree or equivalent• Minimum 10 years' experience in a regulatory or commercial lending background with at least 5 years of credit approval experience with C&I, Middle Market and Commercial Real Estate.• Strong leadership skills with extensive supervisory and managerial experience and the ability to build strong teams. • Excellent interpersonal and communication skills; and the ability to solve problems. • Participate and complete all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc. Conditions of Employment * Must be able to pass a background & credit check• This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed. • Up to 20% travel required. FLSA Status: Exempt Pay Range USD $0.00 - USD $0.00 /Yr.
    $85k-115k yearly est. 12d ago
  • Wealth Strategist

    United Community Bank 4.5company rating

    United Community Bank job in Orlando, FL or remote

    We're looking for a seasoned and client-focused Wealth Strategist to join our team. In this role, you'll develop personalized, comprehensive financial plans for high-net-worth (HNW) clients, helping them achieve their long-term financial goals. You'll also collaborate closely with Private Bankers and colleagues across Investment Management & Trust to support sales opportunities and client relationship reviews. What You'll Do * Lead discovery meetings to understand clients' financial goals, values, and priorities. * Conduct in-depth financial assessments, including income, assets, liabilities, and risk tolerance. * Create and present tailored wealth plans covering investment, retirement, estate, tax, risk management, and business succession strategies. * Partner with legal, tax, and other professionals to deliver holistic financial advice. * Maintain accurate records of client information and planning activities. * Ensure compliance with all relevant laws, regulations, and internal standards. * Collaborate with internal teams to enhance the overall client experience. * Build and maintain a network of internal and external sources to drive new business. * Stay current on financial planning trends, tax law changes, and regulatory updates. * Represent the bank in community events to build visibility and attract new prospects. * Support business growth by acquiring new assets from existing and prospective clients. * Perform other duties as needed. Requirements For Success * Experience & Education * 5+ years of financial planning experience. * Bachelor's degree in a business-related field or equivalent experience. * Certified Financial Planner (CFP) designation required. * Preferred: JD or CPA credentials. * Skills & Competencies * Deep understanding of financial markets, estate and tax planning, and retirement strategies. * Strong analytical and communication skills-both written and verbal. * Ability to work independently and collaboratively across teams. * Professional presence and interpersonal skills to build trust with clients. * Experience with financial planning software and tools. * Bonus Skills * Advanced degrees or certifications (JD, CPA). * Specialized training in financial planning or wealth management. Conditions of Employment * Must be able to pass a criminal background & credit check * This is a full-time, non-remote position FLSA Status: * Exempt We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $103,664.00 - USD $171,860.00 /Yr.
    $49k-65k yearly est. 47d ago
  • Business Services Representative (Small Business Specialist)

    First Citizens Bank 4.8company rating

    Buford, GA job

    At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Business Services Representative (BSR) is responsible for providing cash management solutions to commercial and business banking relationships. This role delivers a full range of business deposits and related services to clients. The BSR partners with Business and Commercial Bankers as a subject matter expert in business deposits and related business services and self-sources new business opportunities. #LI-JR1 Responsibilities The essential functions of the job include, but are not necessarily limited to, the following: * Partnering with business and commercial bankers on joint calls to clients and prospects, as a subject matter expert in business deposits and treasury solutions. * Business development, networking and establishing referral sources to generate new business opportunities. * Introducing customers to other branch team members or bank partners who can provide solutions for their financial needs. Qualities of a successful candidate: * Sales Outreach: Self-starter that is disciplined enough to manage daily calling activity to achieve required results. Comfortable and confident with proactively engaging in conversation. * Customer Service Skills: Builds trust and confidence with clients. * Adaptability: Has the ability to learn and adapt quickly to new information and technology. * Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships. * Influence: Capable of building rapport with different personalities to drive positive results. Qualifications Bachelor's Degree and 2 years of experience in Sales or financial services sales OR High School Diploma or GED and 6 years of experience in Sales or financial services sales Preferred Area of Experience: Business development, business banking, lending, merchant services, treasury management License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Required Skill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail and wealth solutions (referred), Knowledge of business deposit and cash management solutions, Business development, Networking and building centers of influence Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
    $31k-36k yearly est. 3d ago
  • Software Engineer II - Full Stack (Remote)

    First Citizens Bank 4.8company rating

    Remote or Raleigh, NC job

    This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC and TX. As Software Developer II, you will work with Product Managers, Analyst, Testers and cross-functional global teams in a fast-paced and ever-changing environment. You will design and develop scalable and efficient software tools that support aspects of client facing Online Banking application. This role will be required to work closely with cross-functional teams and across organizations to define & implement solutions for existing and new client onboarding application, provide ongoing support to the systems developed. Responsibilities * Design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability. * Provide module level development leadership (Architecture, Design, Development) for medium to large sized projects and maintenance on our client facing API banking systems. * Contribute to and drive department best practices, guidelines implementation and adhering to standards. * Experience building and maintaining large software platforms. * Empathy with developers. Innate desire to create a superlative developer experience down to the last detail. * Deep love of building elegant, maintainable, well-documented, secure code * Abstracting, refactoring and/or testing solutions should be a passion, not a chore. * Drive to learn new things and go above and beyond the call of duty. * Always working to improve yourself and constructively support the team around you. Qualifications Bachelor's Degree and 2 years of experience in Application software programming OR High School Diploma or GED and 6 years of experience in Application software programming Preferred Qualifications: * 4+ years of hands-on experience with full stack development * Must have module level lead experience for small to medium sized projects. * Ability to understand and influence the architecture and design. * Demonstrated expertise in Microservices architecture, SOA, Spring Boot etc. * Strong hands-on experience in Web services development (SOAP, REST) * Demonstrated experience utilizing CI/CD (Continuous Integration & Delivery) techniques. * Hands-on development expertise in React, NodeJS, JAVA, Spring-Boot, J2EE & Enterprise Technologies JMS, JDBC, Web development, Transactions, WS-*, JVM, JNDI, JMX, JTA. * Strong knowledge of MQs and Kafka * Implementation experience of software design patterns and best practices applicable to J2EE. * Experience with implementing SSO and security protocols like SAML2.0, OAuth2.0 etc. * Knowledge and experience with RDBMSs (Oracle or MS SQL Server). * Prior experience with regulated financial organization is a plus. * Experience with Test Driven Development and Agile Methodologies in both a co-located and a distributed team environment is a plus Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
    $89k-108k yearly est. 3d ago
  • Sales Assistant

    Valley National Bank 4.9company rating

    Remote job

    Responsibilities include but are not limited to: Partner with RMs to ensure seamless client onboarding and provide admin support, manage client materials, inquiries, and completing KYC activities. support the RM with KYC activities in both Deposit/Treasury and Loan/Credit activities Coordinate with middle office in ops for deposits & treasury client onboarding execution and servicing. Support pre- and post-closing documentation workflows for credit and treasury products. Collaborate with Credit and Loan Closing teams on documentation needs. Involved in pre-underwriting for loan servicing and account opening for deposit/treasury activities. Perform quality control checks on client data and documentation. Coordinate with Compliance for follow-up on documentation gaps. Work with Operations and Compliance to meet regulatory standards. Facilitate servicing tasks with the Middle Office and/or Customer Service in Operations and coordinate with internal teams to resolve client servicing issues. Track service requests with middle office and ensure timely follow-up and closure and respond to internal and external requests regarding onboarding and servicing status. Assist in training clients on digital tools and provide support during transitions. Assist with data entry, tracking, and follow-ups for financial and compliance materials.
    $30k-37k yearly est. 2h ago
  • Loan Ops Consumer Loan Closing Spec I

    United Community Bank 4.5company rating

    United Community Bank job in Blairsville, GA or remote

    United Community is looking for a Loan Ops Consumer Loan Closing Spec I To be a key member of our lending team, responsible for managing the end-to-end consumer loan closing process. This role ensures accuracy, compliance, and timely execution by coordinating with internal teams, external partners, and third-party vendors. The Specialist reviews documentation, satisfies underwriting conditions, and prepares closing packages for both real estate and non-real estate secured loans. Ideal candidates bring strong attention to detail, excellent communication skills, and a solid understanding of consumer lending regulations. What You'll Do * Coordinate and monitor all stages of the loan closing process.• Review and interpret third-party documents including appraisals, title work, flood determinations, and insurance.• Ensure all underwriting conditions are met and documented before issuing a "clear to close."• Communicate with internal and external stakeholders including lenders, attorneys, title companies, and vendors.• Prepare and review loan documentation for accuracy and compliance.• Maintain accurate records and ensure timely follow-up to meet service level agreements.• Support compliance with all regulatory and internal policy requirements.• Provide exceptional customer service and foster a collaborative team environment. Requirements For Success Required Skills/Experience/Education: o 1-2 years of experience in a financial institution, with a focus on due diligence or loan documentation.o 1+ years of consumer loan documentation experience.o Experience in an automated loan origination environment is highly desirable.o High school diploma or equivalent required; college degree preferred.o Strong knowledge of consumer lending, loan documentation, and regulatory compliance.o Familiarity with third-party documents such as title work, appraisals, and insurance.o Proficiency in Microsoft Office (Excel, Word, Outlook).o Experience with banking systems such as Meridian Link, 360 View, LaserPro, TruStage, Navigator, and UCBI systems.o Excellent organizational and time management skills.o Ability to escalate and resolve issues effectively.o Strong interpersonal and communication skills. Preferred Skills/Experience/Education:o Completion of Loan Closing Specialist Certification Program (Level I).o Understanding of complex credit structures and multiple funding sources.o Knowledge of fair lending practices and regulations (CIP, Reg H, HMDA, CRA, Reg O).o Ability to calculate Loan-to-Value ratios and assess insurance adequacy. Conditions of Employment * Must be able to pass a background & credit check.• This is a full-time, non-remote position.• Up to 1% travel required. FLSA Status: Non-exempt Pay Range USD $34,102.00 - USD $49,382.00 /Yr.
    $34.1k-49.4k yearly 18d ago
  • SBA Business Development Officer - NJ / PA

    Valley National Bank 4.9company rating

    Remote job

    Responsibilities include but are not limited to: Solicit new SBA business from present and prospective clients. Conduct calls and other marketing efforts focused on prospects, clients, internal referral sources, and external referral sources. Establish strong referral network and relationships with internal partners as well as commercial real estate agents, brokers, CPA's, accountants, attorneys, and other Centers of Influence (COI's). Call on potential SBA customers with business partners. Educate the borrower on SBA process, structure, and set expectations. Analyze, determine eligibility, originate, and structure SBA loan requests. Submit complete documentation packages to the credit and packaging departments. Assist in the credit analysis and underwriting process. Attend business partner meetings, to develop strong relationships with internal partners and to discuss SBA Lending and possible SBA prospects. Coordinate with lenders, SBA Administration, Loan assistant/closer, and closing attorney to insure loan closings are in compliance with bank policy, banking regulations, and SBA SOP. Stay actively involved in NAGGL and other forms of SBA training in order to be current on policies and procedure. Develop and maintain intimate knowledge of the SBA SOP and subsequent changes. Refer conventional lending opportunities, treasury solutions, insurance, residential mortgage, and deposit relationships to bank partners. Participate in civic and community activities to promote the SBA Program and Valley National Bank.
    $44k-67k yearly est. 2h ago
  • Finance Systems Analyst II

    United Community Bank 4.5company rating

    United Community Bank job in Blairsville, GA

    United Community is looking for a Finance Systems Analyst II to be responsible for assisting with the day-to-day oversight and application of Accounting's Finance business performance management database environments. This work will involve the configuration, optimization, development, maintenance and reporting of these systems. What You'll Do * Designs, builds and maintains processes which extract and prepare data from disparate data sources using ETL tools, for loading to Finance System databases where necessary to support EPM tools.• Provides timely updates to Finance System databases where applicable. • Implements methods for reconciling Finance System databases to source system data and ensures data integrity.• Establish, develop and maintain reporting from Accounting administered system tools.• Identifies opportunities and implements procedures to automate and streamline existing data processes. • Assists with the Finance System budget application as defined by the SLA with Management Reporting.• Assist with the administration of Accounting's system tools.• Assists with monthly closing process where applicable.• Supports M&A activity by assisting with GL mapping, daily data feed preparation and executing GL data integration to begin at legal close.• Assist in maintaining documentation for financial management tools and processes developed internally.• Support Accounting staff with training and knowledge transfer where applicable of EPM and related tools. • Provide back up to the Finance Systems Administrator.• Respond timely to all audit inquiries as assigned.• Other duties as assigned.• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training. Requirements For Success Required Skills/Experience/Education: • Bachelor's degree in info systems or related field preferred; Finance/Accounting experience a plus.• Minimum 2 years related experience: or equivalent combination of education and experience. • Proficient with the Microsoft Office Suite; emphasis on Advanced Excel skills.• Experience with SQL Server Management Studio preferred.• Strong background in data systems design as it relates to an understanding of the applied management cycle of EPM tools used both in-house and that of cloud environments.• Experience with data mining tools such as Alteryx, Monarch or other similar tools.• Sound writing and documentation skills. • Strong verbal communication skills.• Ability to work extended hours as needed.• Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc. Conditions of Employment * Must be able to pass a background & credit check• This is a full-time position.• Up to 10% travel required. FLSA Status: Exempt Pay Range USD $49,972.00 - USD $62,677.00 /Yr.
    $50k-62.7k yearly 18d ago
  • Loan File Management Post Closing Specialist I

    United Community Bank 4.5company rating

    United Community Bank job in Blairsville, GA

    United Community is looking for Loan File Management Post-Closing Specialist I o join our team. In this role, you will be responsible for reviewing critical loan documents for accuracy, ensuring all required signatures and notaries are present, and sending security instruments for recording with the appropriate governmental agencies. This position plays a key role in maintaining compliance and securing the bank's lien position. What You'll Do * Review loan packages for completeness and accuracy, ensuring compliance with bank, regulatory, and investor guidelines. * Log and track loan packages received from branches in the department's database. * Identify and document deficiencies in the bank's core system. * Prepare and send security instruments for recording via mail or e-recording. * Upload trailing documents and correspondence to the imaging system. * Provide exceptional customer service by responding promptly and accurately to inquiries. * Participate in compliance training and adhere to corporate policies and procedures. * Maintain professionalism and demonstrate strong organizational and time management skills. Requirements For Success * Minimum of 1 year of experience in a Loan Operations or branch environment. * Experience in document preparation or review preferred. * Basic knowledge of commercial and/or retail loan documentation requirements, including collateral perfection. * Familiarity with federal and state banking regulations. * Proficiency in Microsoft Outlook, Word, and Excel. * Strong verbal and written communication skills. * Ability to think critically and solve problems with guidance. Conditions of Employment * Must be able to pass a background & credit check * This is a full-time position FLSA Status: * Non-exempt Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $34,102.00 - USD $49,382.00 /Yr.
    $34.1k-49.4k yearly 29d ago

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United Community Bank may also be known as or be related to UNITED COMMUNITY BANKS INC, United Community Bank, United Community Banks, United Community Banks Inc and United Community Banks, Inc.