United Community Bank jobs in Greenville, SC

- 49 jobs

Financial Investigator I
United Community Bank 4.5
United Community Bank job in Greenville, SC
Financial Investigator I - DisputesJob Description United Community is looking for a meticulous and detail-oriented Financial Investigator I - Disputes to join our team! As a Financial Investigator I, you'll dive into the world of fraud detection, analyzing suspicious activities across various customer accounts (POS, ATM, Wire, ACH, Online Banking, Check, Mobile, etc.). Your mission is to identify potential fraud cases, complete necessary reports, and ensure a positive customer experience for those affected. You'll document and evaluate your findings to support fraud trending and reporting, always adhering to best practices. What You'll Do: Fraud Detection & Analysis: Reviews & researches suspected fraud notices for all areas received through internal and external sources to determine fraud. Investigates fraud activity, reports, and documents as required per regulatory guidance for each fraud type. Identify fraud patterns and communicates trends to management. File/Research and Understand ‘disputes/returns' for POS, ATM, Wire, ACH, Online transactions, Checks, etc. Report ‘real time' fraud-related activity; ensuring that the affected UCBI area/branch is notified. Ensure the investigation of all accounts assigned and make sure all efforts are recorded in Financial Intelligence platform (Verafin). Customer Interaction: Interacts with customers either victimized or suspected of fraud and performs appropriate actions required based on the case type while providing a positive customer experience. Employ letter, phone, and e-mail contact with customers/branches throughout the investigative process. Collaboration & Reporting: Work with Legal team and Corporate Security on case building and/or pulling information for fraud cases for law enforcement or court requests. Elevate to department management all issues requiring approval outside of the authority of the Financial Investigator's position and all issues that may adversely affect United Community Bank. Compliance: Follow all United Community Bank Policy and Procedures using the utmost integrity to perform the duties required in your position. Read, understand, and comply with various laws to the extent applicable including, but not limited to, the Fair Debt Collection Practices Act, The Fair Credit Reporting Act, The Gramm-Leach-Bliley Act, The Electronic Fund Transfer Act, The Equal Credit Opportunity Act, and The Dodd-Frank Act. Read, understand, and adhere to the Unfair, Deceptive and/or Abusive Acts or Practices. What We're Looking For: Required Skills/Experience: A minimum of 3 years' work experience in Financial Services Industry and/or understanding of fraud detection/investigations Hands-on experience with fraud claims (Check, POS, ATM, Wire, Identity, Mobile, etc.) In-depth knowledge of BSA/AML/OFAC laws and regulations Strong time management and organizational skills Comprehensive understanding of bank policies and procedures related to Fraud Prevention Proficiency with Core systems and other internal banking systems (Director, Wires, ACH, Online Banking, Debit Cards, Research/Returns, File Maintenance). Advanced skills in Microsoft Excel, Word, and email. Ability to multi-task with excellent analytical and critical thinking skills. Strong verbal and written communication skills. Problem-solving and decision-making abilities, with the capacity to escalate issues when necessary. Preferred Skills/Experience Experience managing moderately complex situations and providing clear status reports and recommendations to stakeholders, including Relationship Managers and Department Management. Conditions of Employment: Must be able to pass a criminal background check This is a full-time position with flexibility for evenings and weekends as needed Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$45k-63k yearly est. Auto-Apply 60d+ ago
Commercial Relationship Mgr
United Community Bank 4.5
United Community Bank job in Hendersonville, NC
Commercial Relationship Manager United Community Bank is hiring a Commercial Relationship Manager (CRM). The CRM is a Senior Commercial banking and sales professional responsible for new business acquisition and the deepening of an existing client relationship. The ideal candidate will have a solid understanding of commercial credit and commercial banking services and must also possess strong sales and relationship building acumen. What will you do as a Commercial Relationship Manager? Develop and grow relationships. This includes making loans, obtaining deposit integrating cash management services and offering other bank services. Actively monitor the financial health of the relationships you manage and be able to clearly communicate any changes or new opportunities to internal partners. Establish yourself in the market through exemplary customer service, creative thinking/idea sharing, and relentless networking. Direct and supervise the entire loan closing process to ensure adherence to company loan policies and procedures Provides guidance to credit analysts and/or portfolio managers Take a balanced approach to quality, profitability, and growth. Advocate for your clients within the context of United Community's credit standards and current economic conditions. Networks with clients to identify avenues for new business opportunities Required for success Bachelor's degree in business, economics, finance or accounting OR equivalent combination of education, training and experience 5+ years of commercial and/or middle market banking experience. This position requires a strong understanding of credit, commercial products, and financial statement analysis. Sales and relationship building skills. Proven ability to achieve individual goals while working in a team-based sales environment Proven ability to effectively communicate historical, current, and projected financial trends, ratios, and risks to clients and bank-internal partners alike. Proven ability to work independently toward reaching and exceedingly quarterly and annual goals. Active in the Community through industry groups, networking events and board/volunteer service. Conditions of Employment: Must be able to pass a criminal background check This is a full-time position FLSA Status: Exempt We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$78k-100k yearly est. Auto-Apply 60d+ ago
Special Assets Admin Supp Specialist I
United Community Bank 4.5
United Community Bank job in Greenville, SC
United Community is looking for Special Assets Administrative Support Specialist I to support and perform administrative duties relating to Special Assets Management. Play an active role in the department to minimize loss to the bank. What You'll Do * Assist with various projects and maintain records on departmental trends. * Provide administrative support to Special Assets Management personnel. * Handle incoming inquiries related to Special Assets Management with minimal supervision. * Maintain files on property taxes and communicate with tax service providers. * Review and prepare invoices for payment; review and pay property taxes. * Compile and maintain information on spreadsheets regarding unpaid taxes, appraisal orders, etc. * Maintain past due queues and transfer loans into Special Assets Management, including coding systems. * Correspond with various departments for loan booking and transfers. * Order supplies for the department. * Order flood certifications, title updates, and appraisals on Special Asset loans. * Book closing packages and loan payments. * Research taxes, deed information, property records, and other real estate-related data online. * Serve as backup for Loss Mitigation support specialist administrative duties. Requirements For Success Required Skills/Experience/Education: * High school diploma or equivalent. * Minimum of 3 years' experience in a credit-related position preferred. * Good telephone and customer service skills. * Strong communication and public relations skills. * Proficient in Microsoft Excel, Word, PowerPoint, and Access. * Ability to operate standard office equipment. * Detail-oriented with strong documentation knowledge. * General knowledge of legal documentation and real estate document perfection. * Solid understanding of financial institution policies and procedures. * Ability to multitask and meet deadlines. * Ability to learn Navigator, Director, Shaw, and other operating systems used by Special Assets Management and Loss Mitigation. * Completion of all required compliance training, including Bank Secrecy Act/anti-money laundering training. Preferred Skills/Experience/Education: * Strong documentation knowledge. * Familiarity with real estate and legal documentation processes. Conditions of Employment * Must be able to pass a background & credit check. * This is a full-time position requiring schedule flexibility for evenings and weekends as needed. Travel: Up to 20% travel required. FLSA Status: * Non-Exempt Pay Range USD $32,146.00 - USD $45,185.00 /Yr.
$32.1k-45.2k yearly 7d ago
Senior Float Sales & Service Representative (Float Universal Banker)
First Citizens Bank 4.8
Liberty, SC job
Are you a people person? Be a First Citizens person. Join our branch team and make a difference. As a Senior Sales & Service Representative at First Citizens Bank, you will support sales and service delivery in the branch. Builds and expands banking relationships through proactive customer outreach and customer service requests. Responsible for the fulfillment of deposit accounts, payment solutions and digital access products; as well as identifying and referring sales opportunities to the appropriate bank partner. Adapts to the needs of the branch, providing customer service in both a transaction processing and sales role. The successful candidate will demonstrate: Influence: Capable of building rapport with different personalities to drive positive results Sales Outreach: Self-starter that is disciplined to manage daily calling activity to achieve required results. Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process information and move quickly through problem resolution This is a float position and will require travel to provide coverage to 4 branches in the Clemson, Seneca, Walhalla, and Liberty areas. Mileage will be reimbursed. Must possess a valid driver's license as position requires frequent driving to other offices. Responsibilities The essential functions of the job include, but are not necessarily limited to, the following: Proactively engaging customers in conversation about their financial needs Opening deposit accounts and ancillary banking products Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Processing transactions and other account servicing requests This position will provide coverage for multiple branches. Qualifications High School Diploma or GED and 1 years of experience in Sales or customer service; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program Preferred Education: Bachelor's degree Preferred Area of Experience: Telephone sales, retail banking License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Required Skill(s): Application of a structured sales process, Financial literacy, Knowledge of retail banking products and services Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
$52k-70k yearly est. 23d ago
Senior Model Validation Analyst
United Community Bank 4.5
United Community Bank job in Greenville, SC
United Community is seeking a Senior Model Validation Analyst to manage and execute independent validation activities for financial and non-financial risk models. This role involves validating methodologies used for measuring and analyzing risk across credit, market, liquidity, compliance, and loss provisioning. The Senior Analyst will lead model documentation reviews, prepare model risk reports, and assist the Director of Validation in guiding a team of associates through the validation book-of-work. What You'll Do * Lead Validation Efforts: Validate models used in credit risk, market risk, liquidity, capital planning, and forecasting. * Assess Model Design: Evaluate assumptions, inputs, and outputs for conceptual soundness and performance. * Review External Validations: Ensure third-party validations meet UCBI standards. * Risk Assessment: Assist in annual risk assessments and execute model reviews. * Mentor Junior Analysts: Provide guidance and review validation work for accuracy and compliance. * Maintain Model Inventory: Update inventory, plan validation schedules, and track findings. * Prepare Reports: Communicate validation results to model owners, senior management, and governance committees. * Monitor Performance: Track ongoing model performance and recommend recalibration or redevelopment. * Stay Current: Keep up with regulatory expectations (SR 11-7, OCC 2011-12) and industry best practices. Requirements For Success Required Skills/Experience/Education: * Advanced degree in Statistics, Econometrics, Economics, Mathematics, or related quantitative field. * 5-10 years of experience in model risk management, financial modeling, quantitative analysis, or risk management. * Strong technical quantitative skills and critical thinking ability. * Hands-on experience with Python or R (Python preferred). * Robust understanding of risk modeling practices, especially credit and market risk. * Direct experience with regulatory guidance (SR 11-7, OCC Bulletin 2011-12). * Excellent verbal and written communication skills. Preferred Skills/Experience/Education: * Experience managing associates and leading validation projects. * Familiarity with machine learning and advanced statistical techniques. Supervisory Responsibility May supervise certain validation activities and mentor junior analysts. May manage validation-related projects. Working Environment & Physical Demands * Professional office environment; standard office equipment usage. * Sedentary work with occasional standing, stooping, and typing. * Schedule flexibility for evenings/weekends as needed. * Up to 10% travel required. Conditions of Employment Conditions of Employment * Must pass background and credit check. * Full-time position. FLSA Status: ExemptWe do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $0.00 - USD $0.00 /Yr.
$65k-81k yearly est. 34d ago
Deposit Compliance Officer
United Community Bank 4.5
United Community Bank job in Greenville, SC
Join our dynamic team as a Deposit Compliance Officer! In this pivotal role, you'll develop, implement, and administer a comprehensive monitoring program, providing proactive advice to stakeholders on deposit operations. Your primary goal is to ensure robust coverage of deposit compliance-related risk management requirements. You'll regularly interact with senior management across various departments, including Operations, IT, Third Party Risk Management, Marketing, Internal Audit, Training, Project Governance, Compliance, and Enterprise Risk Management. What You'll Do: Risk Reduction & Efficiency: Monitor and analyze bank functions to minimize risk and promote operational efficiencies. Regulatory Expertise: Develop expertise in key regulations and implement procedures to support compliance initiatives. Guidance & Instruction: Advise lines of business on bank policies, procedures, and deposit-related regulations. Regulatory Adherence: Ensure compliance with federal and state regulations, including vendor monitoring. Performance Monitoring: Develop and report key performance and risk indicators to track regulatory data performance. Reporting: Prepare periodic reports and dashboards for senior leadership and the Board. Advisory Role: Conduct reviews and advise senior management on potential impacts of adverse findings. Corrective Actions: Monitor and track corrective actions on regulatory issues to resolution. Support & Training: Assist the Chief Compliance Officer with regulatory examinations and facilitate training for teammates. Regulatory Developments: Stay updated on regulatory changes and coordinate necessary adjustments within the business. Subject Matter Expert: Provide compliance guidance to employees and manage direct reports, including training and performance evaluations. Special Projects: Support special projects to ensure regulatory requirements are met. Compliance Training: Participate in all required compliance training, including BSA/AML training and other internal and external programs. What We're Looking For: Experience: Minimum of 5 years in regulatory compliance of banking laws and regulations or related experience. Education: Bachelor's degree. Required Skills: In-depth knowledge of deposit-related state and federal banking laws and regulations (e.g., Regulations E, CC, UDAAP, EFTA, TISA). Certified Regulatory Compliance Manager (CRCM) or similar accreditation is a plus. Strong ability to interpret and understand government laws and regulations. Excellent communication, analytical, and project management skills. Proficiency in bank systems and processes; advanced MS Word, Excel, and PowerPoint skills. Data analysis experience is a plus. Sound judgment and problem-solving skills. Detail-oriented and well-organized. Collaborative team player with a positive attitude. Leadership and management skills to direct compliance staff. Supervisory Responsibility: This position includes managing employees, providing coaching, development, and performance management. Working Environment and Physical Demands: Schedule flexibility to work evenings and weekends as needed. Up to 10% travel required. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$52k-70k yearly est. Auto-Apply 60d+ ago
Business Process Engineer
United Community Bank 4.5
United Community Bank job in Greenville, SC
Are you passionate about optimizing business processes and driving operational improvements? Join our team as a Business Process Engineer and play a pivotal role in bridging the gap between business needs and technology solutions. You'll work closely with stakeholders across the organization to analyze, model, and enhance business processes, ensuring they align with our organizational goals and objectives. What You'll Do: Process Analysis & Mapping: Dive deep into existing business processes to uncover inefficiencies and bottlenecks. Collaborate with stakeholders to document and map current-state processes using tools like Lucid Chart and Visio. Requirements Gathering & Documentation: Engage with stakeholders to capture business requirements and translate them into actionable tasks for process improvements, system enhancements, or automation. Maintain comprehensive business requirement documentation, including user stories and acceptance criteria. Process Improvement & Optimization: Recommend and design future-state process models that enhance efficiency, cost-effectiveness, and scalability. Facilitate workshops to assess and design new workflows, working closely with IT and other departments for seamless integration. Stakeholder Collaboration & Communication: Partner with cross-functional teams to propose and implement process improvements. Present data-driven recommendations and support decision-making processes, maintaining a positive, solution-oriented approach. Data Analysis & Reporting: Leverage data and analytics tools to monitor the impact of process changes. Develop and track key performance indicators (KPIs) and prepare insightful reports for senior leadership. Continuous Improvement: Stay ahead of industry best practices, methodologies, and technologies. Advocate for process automation and digitization to boost efficiency and reduce manual work. Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, and other internal and external training programs. Other Duties: Be flexible and ready to take on additional responsibilities as needed. What We're Looking For: Experience: 5+ years of experience in business analysis and process improvement. Proven analytical skills and experience in generating process documentation and reports. Excellent communication skills with the ability to translate data into actionable insights. Education: Bachelor's degree (or equivalent) in Business Analysis, Technology, or Technical Writing. Required Skills: Strong interpersonal and listening skills. Proficiency in Microsoft applications, including Visio or Lucid Chart. Ability to manage multiple project demands and user testing. Extensive experience with data visualization. High proficiency in technical writing. Preferred Skills: PMP certification or strong understanding of project management methodology. Experience in the banking industry is a plus. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$81k-105k yearly est. Auto-Apply 60d+ ago
Director of Model Validation
United Community Bank 4.5
United Community Bank job in Greenville, SC
United Community is seeking a Director of Model Validation to lead UCBI's model validation program in compliance with SR 11-7. This role involves executing high-risk validations, managing a team of junior validators, and ensuring best practices in model risk management. The Director will also assist with annual risk assessments, validation scheduling, and reporting on model risk activities. What You'll Do * Lead Model Validation Program: Oversee internal and external validators to ensure high-quality validation across UCBI's model inventory. * Perform Independent Validations: Conduct validations for credit risk, valuation, ALM, fraud, BSA/AML, operations, and marketing models. * Collaborate with Stakeholders: Engage with model owners, developers, and other stakeholders to provide effective challenge throughout the model lifecycle. * Risk Assessment & Planning: Assist in annual risk assessments, schedule validations, and track findings. * Regulatory Compliance: Apply regulatory guidance (SR 11-7, OCC Bulletin 2011-12) during validations and maintain compliance standards. * Research & Continuous Improvement: Stay current on modeling best practices and validation techniques. * Reporting & Documentation: Review model documentation and prepare model risk-related reports. Requirements For Success Required Skills/Experience/Education: * Bachelor's degree in Statistics, Econometrics, Economics, Mathematics, or related quantitative field. * Minimum 5 years of relevant experience; advanced degree plus 3 years preferred. * Strong knowledge of quantitative analysis and statistical techniques. * Proficiency in Python (advanced), R, MATLAB, or SQL. * Prior experience in model validation, development, or risk management. * Familiarity with regulatory requirements (SR 11-7, ECOA, FCRA). Preferred Skills/Experience/Education: * Advanced degree (Master's or Ph.D.) or professional certifications. * Experience with financial modeling, machine learning, and AI applications. * Excellent analytical, problem-solving, and communication skills. * Ability to lead and mentor junior analysts. Supervisory Responsibility This position supervises certain validation activities and mentor's junior analysts. May manage validation-related projects. Working Environment & Physical Demands * Schedule flexibility for evenings/weekends as needed. * Up to 20% travel required. Conditions of Employment * Must pass background and credit check. * Full-time position. FLSA Status: ExemptWe do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $0.00 - USD $0.00 /Yr.
$66k-94k yearly est. 34d ago
Loan Operations Commercial Closing Manager
United Community Bank 4.5
United Community Bank job in Greenville, SC
As the Loan Operations Commercial Closing Manager, you will lead a team responsible for managing all aspects of commercial loan closings. This role ensures accuracy, timeliness, and compliance throughout the closing process while serving as a key liaison between internal departments, external clients, and third-party vendors. You will drive operational excellence, maintain regulatory compliance, and implement process improvements to enhance efficiency and client satisfaction. What You'll Do * Oversee all aspects of commercial loan closings, including documentation review and funding coordination. * Supervise and mentor closing specialists, providing guidance and performance feedback. * Collaborate with credit, legal, and relationship management teams to resolve issues and ensure accuracy. * Monitor workflow and prioritize tasks to meet deadlines and client expectations. * Implement process improvements to enhance efficiency and reduce risk. * Ensure adherence to compliance standards, including federal and state regulations. * Prepare and present reports on closing activities and team performance to senior management. Requirements For Success * Bachelor's degree in finance, business administration, or related field (or equivalent experience). * Minimum 5-7 years of experience in commercial loan operations, with at least 2 years in a leadership role. * Strong knowledge of commercial loan documentation, closing procedures, and regulatory requirements. * Excellent organizational and time-management skills with the ability to handle multiple priorities. * Strong leadership and team development capabilities. * Proficiency in loan servicing systems and Microsoft Office Suite. * Exceptional communication and problem-solving skills. Conditions of Employment * Full-time, on-site work schedule as determined by company policy. * Ability to work extended hours during peak closing periods. * Successful completion of background check and credit check, as well as drug screening. * Compliance with all company policies, including confidentiality and ethical standards. Pay Range USD $84,136.00 - USD $139,486.00 /Yr.
$84.1k-139.5k yearly 22d ago
Financial Reporting Manager
United Community Bank 4.5
United Community Bank job in Greenville, SC
United Community is seeking a highly skilled and detail-oriented Financial Reporting Manager to lead the preparation and review of SEC filings, support business units with accounting processes, and contribute to strategic projects such as acquisitions, policy development, and technology upgrades. This role plays a vital part in ensuring compliance with regulatory requirements and maintaining the integrity of our financial reporting. What You'll Do * Lead the preparation, review, and filing of SEC reports (10-Q, 10-K, 11-K) with supporting documentation. * Ensure data integrity by obtaining certifications from data providers and challenging inconsistencies. * Research and implement new accounting pronouncements and disclosure requirements. * Integrate acquired entities into the financial reporting process. * Maintain SOX compliance and documentation. * Support additional filings (8-K, Rule 425, proxy statements, registration statements). * Maintain lease accounting records and support related journal entries and reporting. * Contribute to special projects including acquisitions, policy drafting, process improvements, and automation initiatives. Requirements For Success * Bachelor's degree in Accounting, Economics, Business Administration, or Finance. * CPA license required. * Minimum 5 years of experience in banking and/or public accounting with a focus on financial institutions. * Proficient in MS Word, Excel, Outlook, and SEC filing tools (e.g., Workiva/Wdesk). * Strong knowledge of SEC regulations (Reg S-X, S-K, Industry Guide 3, Reg G). * Expertise in GAAP, especially as it applies to financial services (e.g., derivatives, business combinations). * Experience with XBRL tagging and financial disclosure requirements. * Strong analytical, written, and verbal communication skills. * Ability to manage multiple priorities under tight deadlines, including evenings and weekends as needed. * Self-motivated, detail-oriented, and collaborative. Conditions of Employment * Must successfully pass a criminal background and credit check. * This is a full-time, on-site position (non-remote). * Requires schedule flexibility. * Up to 10% travel may be required, primarily for training. * FLSA Status: Exempt. Pay Range USD $68,287.00 - USD $113,209.00 /Yr.
$68.3k-113.2k yearly 6d ago
SBA Business Development Associate
United Community Bank 4.5
United Community Bank job in Greenville, SC
Develop new leads for SBA 7a, SBA 504, and USDA loans under the direction of the assigned manager. This role is part of the BDO training process and focuses on supporting team objectives rather than individual production goals. What You'll Do * Generate new business through supervised prospecting, including outside calling and networking. * Develop and maintain a referral source database. * Understand SBA credit policy and other Bank policies and procedures. * Assist in achieving team objectives measured by loans closed and other assigned goals. * Implement marketing activities within budgetary constraints, including sales presentations in specific markets. * Maintain a thorough understanding of credit policy, SBA eligibility, and business practices to ensure accurate loan application packages. * Assist with closing requirements on all team loans. * Adhere to all Bank policies and federal/state banking regulations. * Create and maintain files within SBA software. * Deliver excellent service to internal and external customers. * Perform other duties as assigned. Requirements For Success * High school diploma or equivalent required; bachelor's degree preferred. * 2-3 years of banking experience and 1+ years of lending experience. * Motivated self-starter able to work independently with limited supervision. * Strong knowledge of Microsoft Excel and Word. * Excellent interpersonal, organizational, and customer service skills. * Attention to detail and ability to learn SBA specialty areas and SOP requirements. * Completion of all required compliance training, including Bank Secrecy Act/anti-money laundering.Prior SBA lending experience. Conditions of Employment * Must be able to pass a background & credit check. * This is a full-time position requiring schedule flexibility for evenings and weekends as needed. * Up to 10% travel required. FLSA Status: ExemptSalary Grade: 9 Pay Range USD $49,972.00 - USD $76,958.00 /Yr.
$50k-77k yearly 30d ago
Teller I
United Community Bank 4.5
United Community Bank job in Brevard, NC
Teller I United Community is in search of a Teller I to join our team. As a Teller I, you will engage in a wide range of financial transactions and services for our valued customers. Whether it's answering questions, addressing banking needs, or identifying opportunities to introduce new or enhanced UCB products and services, our ideal candidate will be committed to providing exceptional assistance. Core responsibilities include ensuring accurate and timely transaction processing, safeguarding both bank and customer assets by adhering to established procedures, and fostering strong customer relationships through outstanding service. What You'll Do: Process customer transactions accurately and efficiently Identify customer needs and refer them to appropriate banking services Provide exceptional customer service Maintain a balanced cash drawer Adhere to all banking regulations and security procedures Requirements For Success: 1+ years of experience in a cash handling/customer service role Strong attention to detail and ability to multitask Excellent verbal and written interpersonal communication skills Conditions of Employment: Must be able to pass a criminal background & credit check This is a full-time, non-remote position FLSA Status: Non-Exempt Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$29k-33k yearly est. Auto-Apply 60d+ ago
Managing Director, Sales & Strategy
United Community Bank 4.5
United Community Bank job in Greenville, SC
About the Role Join our dynamic Wealth executive team as the Managing Director, Sales & Strategy. You'll lead the charge in coordinating sales and marketing activities while developing innovative products and services for investment management and fiduciary services. Your strategic vision will drive revenue growth, advisor development, product launches, and geographic expansion. What You'll Do: Strategize & Innovate: Develop and implement cutting-edge sales management practices, investment management products, and wealth planning services. Lead & Inspire: Recruit, lead, and mentor a team of top-tier advisors in fiduciary sales and wealth planning. Collaborate & Grow: Work with internal partners to craft marketing and sales strategies that boost brand awareness and drive growth. Evaluate & Optimize: Ensure pricing discipline on fiduciary client relationships and explore new business opportunities that align with our objectives. Engage & Influence: Serve on the Trust Administration and Asset Management Committees, shaping policies and procedures. Stay Ahead: Keep abreast of market trends and economic conditions to inform investment management and fiduciary decisions. What We're Looking For: Experience: 10+ years in wealth and fiduciary management. Proven track record in investments and trust administration. Success in sales management and advisory services. Education: Bachelor's degree required. Advanced degree or designations (MBA, CFA, CFP) preferred. Required Skills: Exceptional interpersonal skills to represent our bank positively. Strong analytical, verbal, written, and communication abilities. Effective sales acumen, presentation, and negotiation skills. Preferred Skills: Advanced degree or designations such as MBA, CFA, or CFP. Supervisory Responsibility: Lead and develop a team, ensuring their growth and performance. Work Environment: Be prepared for occasional evening and weekend work. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$109k-164k yearly est. Auto-Apply 60d+ ago
Senior Auditor
United Community Bank 4.5
United Community Bank job in Greenville, SC
The Senior Auditor plays a critical role in executing assurance work across various business units. This includes identifying and testing internal controls, procedures, and risk management systems. The position involves conducting risk assessments, analyzing engagement risks, and determining the scope of audit assignments. The Senior Auditor also serves in an advisory capacity to assist management in evaluating internal controls and operational efficiency. What You'll Do: Plan and organize internal audit assignments to assess internal controls, risk management systems, and operational efficiency. Perform risk analysis, identify internal controls, and design audit tests in accordance with professional standards. Prepare detailed audit work papers and reports to support findings and recommendations. Resolve review notes and perform follow-up audits to ensure resolution of findings. Represent the Internal Audit Department in advisory roles across business units. Recommend improvements to audit procedures and internal controls. Maintain compliance with all required training, including Bank Secrecy Act/anti-money laundering. Use MS Office and other data tools for analysis and documentation. What We're Looking For: A detail-oriented and analytical professional with a strong understanding of financial institution operations and audit principles. The ideal candidate is self-motivated, organized, and capable of working independently while maintaining effective communication and collaboration across departments. • Experience: 3-4 years in accounting, risk management, audit, banking, or a related field. Demonstrated understanding of bank accounting principles. Experience performing risk assessments and internal audits. • Education: Bachelor's Degree in Business, Accounting, Finance, or a related field. • Required Skills: Strong analytical and problem-solving skills. Excellent written and verbal communication. Ability to interpret government regulations. Proficiency in MS Office and data analysis tools. Strong organizational skills and ability to meet deadlines. Ability to maintain professional relationships across departments. • Preferred Skills: Experience with financial institution operations, policies, and procedures. Familiarity with audit software and data analytics platforms. Work Environment: Position Type: Full-time with schedule flexibility, including evenings and weekends as needed. Travel: Up to 5% travel required. Conditions of Employment: Must be able to pass a criminal background & credit check FLSA Status: Non-Exempt We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$50k-59k yearly est. Auto-Apply 60d+ ago
Bank Sales & Service Representative (Teller)
First Citizens Bank 4.8
Hendersonville, NC job
Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. The successful candidate will demonstrate: Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation Customer Service Skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process information and move quickly through problem resolution Responsibilities The essential functions of the job include, but are not necessarily limited to, the following: Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs Qualifications High School Diploma or GED and 6 months of customer service experience Preferred Area of Experience: Sales or banking Skill(s): Financial literacy, Knowledge of retail banking products and services Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at ****************************************
$32k-39k yearly est. 1d ago
Business Banker
First Citizens Bank 4.8
Greenwood, SC job
Forever Strong. What sets First Citizens apart? Strong leadership, enduring values and a commitment to helping people and businesses prosper. As a Business Banker at First Citizens you will carry on our tradition of developing and expanding relationships with business owners in your community to help them meet their financial goals. Business Bankers develop and maintain an active prospect list, customer outreach plan and quality referral sources for companies, on average, between $1-$10MM in annual revenues. They are the primary contact for borrowing needs and provide subject matter expertise for deposit and cash flow management. Business Bankers work with various internal partners to build and manage full banking relationships. Responsibilities In this role you will get to: * Make an impact by contributing to the growth of the bank through business loans, deposits and fee income. * Leverage your network to engage with local business owners and companies to develop business lending opportunities. * Represent the bank in the community by attending and participating in civic, community and networking events. * Engage in an efficient loan approval process with open communication and exposure to credit partners. * Be part of a collaborative team with various bank partners to support and deepen the full client relationship. Qualifications Bachelor's degree with a minimum of 2 years experience in business lending, credit or business development. * Or- High school diploma or GED with a minimum of 6 years experience in business lending, credit or business development. Additional Requirements: Business development experience Preferred Qualifications: Established COI's and referral sources Financial analysis and credit underwriting skills Knowledge of business lending, deposit and cash management solutions Ability to provide financial guidance and expertise Sales planning and forecasting experience Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at **************************************** #LI-AM3
$36k-72k yearly est. 1d ago
Treasury Sales Support Associate - Locations in UCBI footprint
United Community Bank 4.5
United Community Bank job in Greenville, SC
About the Role: Join our dynamic team as a Treasury Sales Support Associate! In this role, you'll be at the forefront of ensuring the seamless implementation of our Treasury Management products and services. You'll manage everything from setup and validation to client transition, all while identifying and addressing individual customer needs in collaboration with our Treasury Officers. What You'll Do: Customer Interaction: Engage with our largest and most complex corporate customers, providing top-notch service and resolving any issues that arise. Implementation Management: Oversee the efficient and effective implementation of customer solutions, ensuring all stakeholders are aligned and informed. Proactive Issue Resolution: Anticipate and address potential issues before they impact our customers or the bank. Product Expertise: Stay up-to-date with our Treasury Management Services to provide ongoing support and expertise. Quality Assurance: Meet all service level agreements related to implementation tasks and timelines. Client Communication: Maintain clear and consistent communication with clients to gather necessary information and ensure smooth implementation. Documentation: Complete and manage all setup materials and agreements, securing appropriate signatures and maintaining detailed client files. Technical Support: Assist clients with the installation of hardware and software, providing comprehensive training and support. Client Transition: Act as a liaison to the TM Support Specialist during the initial account analysis and provide backup support as needed. What We're Looking For: Experience: Minimum of 3 years in banking. At least 3 years in customer service, call center, treasury management, or operations. Education: High school diploma or equivalent required. Bachelor's degree in a business-related field preferred. Required Skills: Exceptional communication skills. Ability to multi-task in a fast-paced environment. Proficiency with computer and technology tools. Strong analytical and problem-solving abilities. Independent, well-organized, and detail-oriented. Commitment to compliance training and regulatory standards. Preferred Skills: Experience with treasury management products and services. Knowledge of banking compliance and regulatory requirements. Team-oriented with a collaborative mindset. Work Environment: Based at our United locations within the footprint. Position Type: Full-time role with flexibility to work evenings and weekends as needed. Travel: Up to 10% travel required. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$29k-37k yearly est. Auto-Apply 60d+ ago
Auditor
United Community Bank 4.5
United Community Bank job in Greenville, SC
About the Role: The Auditor plays a key role in supporting the Director of Audit by managing the quarterly Audit Committee reporting process. This includes designing reporting templates, extracting data, and developing performance metrics. The Auditor also collaborates with audit teams to assist in data extraction and sampling activities essential for completing scheduled audits. What You'll Do: Design and implement templates for quarterly Audit Committee reporting Extract and analyze data using tools like SQL, Tableau, and Cognos Develop and maintain schedules to ensure timely reporting Monitor audit issues and prepare periodic tracking reports for management and regulatory purposes Coordinate with audit teams and business owners to ensure system access for audits Assist audit teams with data sampling and extraction for audit testing Maintain high professional standards in all assigned duties Participate in required compliance training, including Bank Secrecy Act/anti-money laundering programs Travel occasionally to other United Community locations as needed What We're Looking For: • Experience: 4-5 years of progressive experience in internal audit, bank operations, or data analytics Proven track record in management reporting and data extraction • Education: Bachelor's degree preferred • Required Skills: Strong proficiency in SQL, Tableau, and Cognos Business Analytics Excellent computer and analytical skills Ability to work independently and meet deadlines Strong organizational and communication skills Commitment to compliance and professional standards • Preferred Skills: Experience with audit issue tracking and performance metric development Familiarity with regulatory reporting requirements Ability to navigate complex or controversial procedures with professionalism Conditions of Employment: Must be able to pass a criminal background & credit check This is a full-time, non-remote position May require occasional evening or weekend work, along with up to 5% travel. FLSA Status: Exempt We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$37k-46k yearly est. Auto-Apply 60d ago
Associate Product Manager
United Community Bank 4.5
United Community Bank job in Greenville, SC
We are seeking a results-driven and solution-oriented Associate Product Manager. In this role, you will support product research, evaluation, and development, playing an essential part in optimizing the customer experience at United Community Bank. Your responsibilities will involve cross-functional collaboration across departments such as Sales, Marketing, and IT to meet business goals and address changes in customer needs and market developments. You will also establish policies and procedures, work with Compliance to ensure technical compliance and manage potential UDAAP risks, and ensure all product materials are accurate and up to date. Job Functions Product Enhancement and Development: Collaborate with various business lines and departments to enhance existing community banking products, services, programs, and offers based on business strategy, industry experience, market analysis, and customer needs. Support new product introductions by performing research and preparing product business requirements and process flows for new product introductions or modifications. Product Oversight: Oversee multiple products within Community Banking, ensuring compliant operation of products, including strict adherence to product policies and guidelines to meet all legal, compliance, and audit standards. Manage product documentation, process descriptions, design, marketing (including sales delivery and related training), and monitoring (including sufficient reporting to monitor sales and risk). Market Analysis: Analyze the competitive landscape, industry trends, and market demand to inform product strategy and development. Internal Coordination and Training: Coordinate with training and other departments to educate internal personnel about new products, services, programs, and offers to ensure effective introduction of new initiatives. Communication Oversight: Maintain oversight of disclosure and change in terms communication strategies and execution relating to product and policy changes. Additional Responsibilities: Perform other duties as assigned by the manager. Education and Experience Requirements Educational Background: Bachelor's degree required. Green Belt Certification preferred. Professional Experience: Minimum of 3+ years of comparable level experience. Experience in developing and launching consumer and business products, including documentation and system support requirements. Proven ability to drive projects from concept to rollout in cooperation with various internal departments and external vendors. Experience in process management. Skills and Competencies: Demonstrated problem-solving, research, and analytical skills with meticulous attention to detail. Self-starter, driven, and team player with a structured approach to achieve tight timelines and deliverables. Ability to work on multiple projects simultaneously and prioritize delivery based on key objectives. Management reporting skills and ability to prepare presentations, business cases, and proposals. Possess data analysis skills necessary to develop well-supported proposals. Knowledge of compliance issues related to all areas of banking. Excellent written and verbal communication skills, including strong business management presentation skills. Proficiency in Microsoft Office programs (Word, Excel, and PowerPoint) required. Experience with SQL Server and Cognos is preferred. Training and Compliance: Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training. Engage in internal and external training programs, online training, meetings, and seminars/conferences. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$50k-60k yearly est. Auto-Apply 60d+ ago
Wealth Client Specialist
First Citizens Bank 4.8
Hendersonville, NC job
The Wealth Client Specialist (WCS) role supports Fiduciary Officers and Wealth Consultants within the Wealth Division. The position has responsibility for all service-related activities such as money movement, distributions, account opening/closing/maintenance and research. Establish excellent partnerships and demonstrating a high level of client service are key expectations of the role. WCS also assists with office related support such as coordinating and preparing for client meetings, mail handling and distributions as well as assisting with ordering office supplies when needed Responsibilities * Service & Support - Works directly with clients and Advisors/Partners to address issues and respond to inquiries. Determines target needs and provides resolution. May serve as the main point of contact for clients throughout sales process and assists in calls or presentations intended to solicit business. Uncovers sales opportunities through analysis, reporting, and daily support operations. * Documentation - Prepares documentation presented to clients. This may include proposals, service agreements, and implementation forms. Adhere to all compliance and risk related documentation/imaging. * Data Analysis - Sources, compiles, and interprets data. Performs analysis to determine trends in market, product, or client information. * Product Specialist - Provides knowledge in area of work. Assists in process troubleshooting for both internal and external parties. Understands foundational components of Trust line of business. For example, Grantor, Trustee, Successor Trustee, Beneficiaries, etc. Qualifications Bachelor's Degree and 0 years of experience in Trust, Banking Sales, or Customer Service, or Operations OR High School Diploma or GED and 4 years of experience in Sales, or Customer Service, or Operations Preferred: Prior experience in wealth management/trust or financial services. Knowledge of Trust Administration Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at **************************************** #LI-JW2
$31k-38k yearly est. 21d ago