United Community Health Center jobs - 77 jobs

United Community Health Center is an expanding Federal Qualified Health Center located in Green Valley, Sahuarita, Arivaca, Amado, Vail, and Three Points providing a medical home for the medically underserved population. Our growing organization empowers staff to make a difference every day in the lives of our patients and is committed to providing quality, cost-effective care for our patients and communities, with respect and dignity, without regard of ability to pay. UCHC serves over 33,000 patients annually at 11 locations providing primary care, internal medicine, women's health, pediatrics, dental, behavioral health, specialty care, and pharmacy. Our organization is currently hiring experienced physicians with expertise in primary care and / or psychiatry. The chosen candidates will be responsible for assisting medical professionals in diagnosing physical and mental illnesses and will work with patients to create a plan of care that best suits their needs. This is a great position for the right doctor who wants to work directly with patients and enjoy the care and support of a successful team at this organization. Responsibilities: Provide patients with a thorough understanding of the diagnosis and treatment after reviewing patient history and physical examinations. Provide accurate treatment and medication. Create a safe environment for patients, families, and professionals. Be knowledgeable about human development. Understand the trauma a family goes through to be part of the foster care system. Be compassionate and empathetic to patients with various mental health issues. Build a strong doctor-patient relationship. Job Types: Full-time, Part-time, Contract Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Relocation assistance Retirement plan Vision insurance Work Location: In person Requirements Board Certified and Licensed in Arizona

Front Desk Receptionist We are seeking a friendly and organized Front Desk Receptionist to join our healthcare team. This vital role ensures a positive first impression for patients and supports the smooth operation of our front office. If you are committed to providing excellent customer service and enjoy working in a dynamic healthcare environment, we encourage you to apply. Key Responsibilities: - Greet patients and visitors in a professional, friendly, and hospitable manner - Respond to patient inquiries and requests promptly and courteously - Perform clerical duties related to daily front office operations, including updating and organizing patient charts - Answer and direct calls on a multiline telephone system with professionalism - Maintain accurate scheduling and appointment management using EPM or similar systems - Ensure the confidentiality and security of patient information in compliance with privacy regulations - Collaborate with staff and healthcare providers to facilitate efficient patient flow and communication Skills and Qualifications: - High school diploma or equivalent required; additional administrative or healthcare-related training preferred - Proven experience in customer service, reception, or administrative support, preferably in a healthcare setting - Excellent communication skills, both verbal and written - Strong organizational skills with attention to detail - Ability to handle multiple tasks efficiently in a fast-paced environment - Proficiency in using office software and electronic health record systems - Professional appearance and demeanor, with a focus on patient-centered service Employee Benefits: - Vacation Time - Paid Leave - Medical, Dental, Vision - Short-Term & Long-Term Disability - Accident & Critical Illness - Life Insurance - Retirement Plan Offered Join our team and be part of a supportive, patient-focused organization dedicated to quality care and continuous growth. We offer a collaborative work environment, opportunities for professional development, and a commitment to employee well-being. Salary Description $33,800-$47,320 Annually

JOB PURPOSE: The Security Officer as part of a team is responsible for providing security and safety services that support a safe and secure environment for patients, visitors, community members and employees of El Rio Health. In this role the Security Officer performs routine security and public safety patrol duties, providing escort services and other basic public assistance services at a location assigned by management. The Security Officer must demonstrate the appropriate level of professionalism and self-initiative in successfully performing all security functions, duties, tasks, assignments, and responsibilities following well-established procedures of the Security Department and its varied operations. The Security Officer works with general supervision and review, following well-established procedures that utilize defined and limited independent judgment. Any issues or problems involving departures from standard policies, interpretations, or procedures the Security Officer will communicate with the Security Supervisor for review and direction on a resolution. Essential Job Functions: Performs all security duties, tasks, and assignments supporting Security Department operations within established time frames; meeting established rates of performance for the quality and quantity of work for the position, demonstrating a level of quality, efficiency, and accuracy in the employee's job performance that ensures the highest standards of excellence. Provides a visible security presence through fixed-post or roving patrol assignments, supporting a safe and secure environment for patients, visitors, community members, and employees. Performs security patrols of facilities and parking areas (on foot, or in motorized vehicle) to discourage and identify any criminal activity or safety concerns, reporting any unsafe conditions. Identifies and reports any criminal activity, unsafe conditions, hazards, unlocked doors in restricted or secured areas, security violations, blocked entrances or exits, mechanical problems, and unauthorized persons. Ensures that facilities and restricted areas are properly secure, inspecting access points for proper use by employees and hardware function; Opens and secures facilities at the beginning and ending hours of operation as required. Monitors and directs vehicular and pedestrian traffic ensuring smooth and safe movement in parking areas; supports the authorized use of disabled parking by patients, visitors, and employees; and ensures the proper clearance of fire lanes for emergency vehicle use. Serves as a visible presence towards reducing the theft, misuse, or damage to facilities, equipment, or personal property by monitoring public and private areas for unauthorized individuals, or criminal activity. Provides assistance and escort services to patients, visitors, community members or employees as requested or observed. May provide safe and efficient transportation to employees using an organizational vehicle. Responds to El Rio emergency situations or calls for service in an appropriate and timely manner, assuming control and coordination of the incident in compliance with all El Rio Community Health Center policy and procedures, complying will all defined emergency incident standards and practices. Notifies immediately the appropriate department and organizational leadership in compliance with the defined communications security protocols of all emergency situations or criminal activity. Conducts the preliminary investigation of security related incidents or calls for service. Interviews patients, visitors, and/or employees to define and document observations and information related to the incident. Documents all actions and elements of an incident, the observations of witnesses and/or participants, and any other relative information onto the required incident report in a timely and accurate manner. When an incident involves an emergency situation or criminal activity, the Security Officer will initiate and coordinate a service call request with local emergency services or law enforcement. Assists with crowd control and other critical functions during emergency situations. Maintains a documentation log of daily service calls for weekly and monthly reporting. Adheres to and complies with all Federal, State and Local statutes, laws, or regulations, as well as all organizational and departmental policies and procedures related to the scope of authority and responsibility as a Security Officer. Supports the implementation of strategic department goals and objectives, policies, and procedures; effectively interpreting and implementing policies, procedures, and best practices supporting successful security services and/or support for patients, visitors, community members, and employees. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. Minimum Education and Experience: High School Diploma or G.E.D. A minimum of two (2) years' experience in Law Enforcement, Military Police, or relevant Private Security service. Must be twenty-one (21) years of age or older for liability coverages.. If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. The employee must complete JPX pepper gel gun training during the probationary period and carry on duty the JPX pepper gel gun after passing the 90-day probationary period. Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

JOB PURPOSE: The Behavioral Health Professional (BHP) provides a range of services inclusive of primary care behavioral health, crisis management, mental health assessment, counseling services, and coordination of care to patients as part of the integrated health team at an El Rio Health location assigned by management. In this role the BHP coordinates behavioral health care with the primary care medical and behavioral health teams and promotes ongoing collaboration and cohesiveness between those teams to ensure delivery of whole health care to patients. BHPs facilitate seamless, unduplicated services with various departments within clinic settings related to primary care and behavioral health specialty care services. BHPs deliver a range of interventions consistent and appropriate to the clinic setting, model of care, and role assigned. Interventions may include brief health behavior focused primary care population-based consultations to psychotherapeutic approaches supportive of behavioral health specialty care. Depending upon the skills and qualifications of the BHP and the needs of the organization, additional services may include the clinical supervision of non-independently licensed providers toward independent licensure. The primary goal of the El Rio Health Behavioral Health Professional (BHP) is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. The following functions and responsibilities will contribute to El Rio Health to achieve its KEY RESULTS: World Class Experience for staff and patients Healthier patients and employees Positive Financial Result Essential Job Functions: Provides focused quality clinical services as appropriate to model of care, clinic setting, and patient's presenting health and behavioral concerns. Range of services may include consultation, health behavior assessment and intervention, psychotherapy, and coordination of care related to life stressors, acute and/or chronic medical health conditions, acute and/or severe mental health conditions, substance use problems, motivational barriers to healthy lifestyle, and/or other identifiable behavioral health concerns, while making appropriate recommendations to medical providers, patients, and other members of the multidisciplinary team; Utilizes a variety of intervention and psychotherapeutic approaches with active development of behavioral change planning that can improve psychosocial functioning and impact patient's bio-medical health outcomes. Interventions may include but are not limited to Motivational Interviewing, Solution focusedtherapy, Cognitive Behavioral Therapy, Mindfulness, and acceptance strategies, psycho-education, Art therapy, Trauma informed, and other therapeutic approaches applied within the primary care behavioral health and specialty care settings. Assesses patient's mental/behavioral health related conditions utilizing DSM, PHQ-9, and other relevant screening tools and diagnostics for the purposes of consultation and treatment planning where and when appropriate to the model of care. Cultivates education and self-management skills to targeted populations with comorbid medical and mental health conditions, chronic medical disease, behavioral health concerns, and other health related conditions that impact biopsychosocial health and functioning. Promotes smooth interface between medicine and behavioral health care throughout the organization through collaborative relationship building, efficiency with patient flow and “warm hand-offs“, accessibility to medical providers, brief consultations with providers and staff, and adherence to scope of practice limitations given the population-based approach while providing expeditious feedback to referring medical providers. Provides on-site crisis assessment, triage and intervention while coordinating with community based behavioral health organizations, local hospitals, and public safety officials. Facilitate referrals to specialized behavioral health providers and psychiatric services as needed within El Rio and/or the community as appropriate to patient needs. Responsible for maintaining accurate electronic patient records while remaining in compliance with all HIPAA and Confidentiality policies and procedures. Maintain patient charts and records according to established Electronic Health Records guidelines for documentation, billing, coding, and procedures for the range of services delivered within Primary Care Behavioral Health and Behavioral Health Specialty Care models of care. Protects and maintains the confidentiality of patient records and information, proprietary information and personnel information. Completing all clinical documentation clearly, thoroughly, accurately and within timeframes specified by El Rio Health policies and procedures and regulatory authority. Develop patient treatment plans appropriate for services, clinic setting, model of care, and interventions delivered identifying reasonable, attainable goals and objectives. Present treatment options and working with the patient to determine applicable goals, objectives, and timelines. Provide guidance to the patient to ensure treatment modes and duration of treatment is appropriate for success. Attends all applicable behavioral health and medical provider meetings and participate in on-going training activities as needed. Participates in in-service/education regarding Quality Improvement. Contribute to team effort; and complies with all facility policies and procedures including but not limited to those addressing HIPAA and Compliance and performs other duties as assigned. Establishes and builds collaborative relationships with medical/behavioral health teams through shadowing provider visits, familiarization with provider patient panels, provider-directed psychosocial screenings, integrated care medical/behavioral visits, eConsult/eVisit-Psychiatry and other best practice methods helpful to promoting fully integrated Health Care. Provides education to the primary care and behavioral health teams regarding the latest information and knowledge pertaining to behavioral health assessment and intervention, related behavioral health conditions, safety and risk assessment, in order to improve patient care and assist with enhancing utilization of Behavioral Health services throughout the organization. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. Minimum Education and Experience: Master's degree in a behavioral health field (i.e., social work, counseling, psychology. Three (3) years' post-graduate clinical experience in behavioral health, community health centers, primary care, or behavioral health settings. If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Arizona Licensed Behavioral Health Professional; current, valid and in good standing. Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Five (5) years' working experience in community health centers, primary care, or behavioral health settings. Independently Licensed in the State of Arizona as a Behavioral Health Professional at the Independent level including any of the following: Licensed Clinical Social Worker (LCSW). Licensed Professional Counselor(LPC). Licensed Psychologists Current Certification from the Arizona Board of Behavioral Health Examiners for Clinical Supervision Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain COVID 19 and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Personnel who decline to receive COVID 19 and/or flu vaccination per most recent CDC recommendations will be recommended to wear a facemask while in an El Rio Health facility, including both clinical and non-clinical areas from November 1 to April 30 (subject to change depending on viral activity). Subject to exemptions and accommodations when required by law. All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

JOB PURPOSE: The Behavioral Health Care Manager - Collaborative Care is a core member of the collaborative care team, including the patient's medical provider and psychiatric consultant, as well as the larger primary care team or medical team. The Behavioral Health Care Manager - Collaborative Care is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient's medical provider and, when appropriate, other mental health providers. Essential Job Functions: Supports the behavioral and physical health care of patients on an assigned patient caseload. Closely coordinates care with the patient's medical provider and, when appropriate, other mental health providers. Screens and assesses patients for common mental health and substance abuse disorders. Facilitates patient engagement and follow-up care. Provides patient education about common mental health and substance abuse disorders and the available treatment options. Systematically tracks treatment response and monitor patients (in person or by telephone) for changes in clinical symptoms and treatment side effects or complications. Supports psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment. Provides short-term therapy services using evidence-based techniques such as CBT, ACT, DBT skills etc. Participates in regularly scheduled (usually weekly) caseload consultation with the psychiatric consultant and communicates resulting treatment recommendations to the patient's medical provider. Tracks patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients. Facilitates creation of treatment plans and changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant and who may need more intensive or more specialized behavioral health care. Facilitates referrals for clinically indicated services inside and outside of the organization (e.g., social services such as housing assistance, vocational rehabilitation, mental health specialty care, substance abuse treatment). Develops and completes relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the caseload. Responsible for maintaining accurate electronic patient records while remaining in compliance with all HIPAA and Confidentiality policies and procedures. Maintain patient charts and records according to established Electronic Health Records guidelines for documentation, billing, coding, and procedures for the range of services delivered within the Collaborative Care model of care. Protects and maintains the confidentiality of patient records and information, proprietary information, and personnel information. Completing all clinical documentation clearly, thoroughly, accurately and within timeframes specified by El Rio Health policies and procedures and regulatory authority. Attends all applicable behavioral health and medical provider meetings and participate in on-going training activities as needed. Participates in in-service/education regarding Quality Improvement. Contributes to team effort; and complies with all facility policies and procedures including but not limited to those addressing HIPAA and Compliance and performs other duties as assigned. Establishes and builds collaborative relationships with medical/behavioral health teams through shadowing provider visits, familiarization with provider patient panels, provider-directed psychosocial screenings, integrated care medical/behavioral visits and other best practice methods helpful to promoting fully integrated Collaborative Care. Provides education to Primary Care teams regarding the latest information and knowledge pertaining to behavioral health assessment and intervention, related behavioral health conditions, safety, and risk assessment, in order to improve patient care and assist with enhancing utilization of Behavioral Health services throughout the organization. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. Minimum Education and Experience: Master's degree in a behavioral health field (i.e., social work, counseling, psychology). Arizona Licensed Behavioral Health Professional; current, valid and in good standing. Two (2) years' postgraduate clinical experience in behavioral health, community health centers, primary care, or behavioral health settings. If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Arizona Licensed Behavioral Health Professional; current, valid and in good standing. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Current certification in Basic Life Support (BLS) for health care providers. Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Five (5) years' working experience in community health centers, primary care, or behavioral health settings. Experience working with patients who comorbid medical and behavioral health disorders. Experience working in a trauma-informed environment. Independently Licensed in the State of Arizona as a Behavioral Health Professional at the Independent level including any of the following: Licensed Clinical Social Worker (LCSW). Licensed Professional Counselor (LPC). Licensed Independent Substance Abuse Counselor (LISAC) Licensed Marriage and Family Therapist (LMFT) Licensed Psychologists Current Certification from the Arizona Board of Behavioral Health Examiners for Clinical Supervision Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain COVID 19 and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Personnel who decline to receive COVID 19 and/or flu vaccination per most recent CDC recommendations will be recommended to wear a facemask while in an El Rio Health facility, including both clinical and non-clinical areas from November 1 to April 30 (subject to change depending on viral activity). Subject to exemptions and accommodations when required by law. All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

Grow Your Career With El Rio As part of the medical and staff you will get to utilize your medical/dental skills to truly make a difference in the lives of your patients and the community. You will get to care for an underserved population while embracing your passion for helping and healing others. El Rio is home for professionals committed to excellence in their clinical practice. We want people who are focused on community service and making a difference in the lives of their patients. We are a family, with providers and staff who are committed to the mission and vision of El Rio: excellent, accessible and affordable Health care for all who need it. We invite you to become part of the El Rio family as a medical/dental professional in one of the following disciplines. AMA Joy In Medicine Gold Level Recipient The prestigious AMA distinction is granted to organizations that meet the rigorous criteria of the Joy in Medicine Health System Recognition Program and acknowledges the nation's leaders in prioritizing proven efforts to enhance the well-being and professional fulfillment of physicians. El Rio Health is one of eleven gold awardees nation-wide and is the first Federally Qualified Health Center to receive this recognition. Learn more HERE. Available Positions Advanced Practice Pharmacist Behavioral Health Professional Behavioral Health Professional - MAT Program Certified Nurse Midwife Dental Hygienist Dentist Family Nurse Practitioner Physical Therapist Physician - Pediatrician Physician - Family Medicine Physician - Infectious Disease Psychiatrist Registered Dietician Competitive Salary & Generous Insurance Benefits 32, 36 or 40 hour work week available** Paid Time Off (Up to 30 days for the first two years; increasing with tenure)** Nine Paid Holidays per year Incentive Bonus 100% Health Insurance Coverage 60% Paid Coverage for Dependents Life Insurance up to 2x Annual Salary Accidental Death Vision Coverage Retirement Plan Additional Career Benefits Malpractice Insurance Coverage - Federal Tort Claim Act (FTCA) National Health Service Corps or Arizona Loan Repayment Program J1 opportunities* Performance incentives Paid Continuing Medical Education (CME) including 5 days paid leave and $1,800 expense reimbursement every year Contact Us For More Information Human Resources Mail: Attn: HR Talent Acquisition (HR-TA) 450 W Paseo Redondo Tucson, AZ 85701 General Phone: ************** Fax: ************** Email: ********************** * J1 opportunities are available for physicians coming from outside the U.S. Due to visa restrictions, a J-1 sponsored physician must work 40 hours (5 clinic days) per week. ** Ask for more details.

JOB PURPOSE: The Healthcare Financial Analyst I is responsible for performing financial analysis beginning with simple analysis and growing skills to handle financial analysis of varying complexity. Essential Job Functions: Financial Analysis: Revenue Analysis: Analyze revenue patterns and reimbursement rates and identify areas where improved revenue capture can be implemented. Assist business partners in understanding their revenue drivers, including but not limited to, provider FTE productivity, revenue by payer mix, revenue per encounter, prescription revenue and revenue per prescription. Spending Analysis: Analyze spending patterns, track expenses, and identify areas where cost-savings can be implemented. Assist business partners in understanding their cost drivers, including but not limited to FTEs, clinic supplies, and drug supplies. Data Integrity Analysis: Analyze expenses incurred by departments to assist business partners in understanding their department expenses and ensure that expenses are charged to the proper department. Facilitate corrections as necessary through collaboration with business partners and the accounting team. Pro Forma Analysis: Develop pro forma financial statements to support business decision making. Budget Development and Monitoring: Budget Creation: Actively participate in developing budgets for various departments within the organization using revenue and expense drivers appropriate to the departments. Assist business partners in developing their budgets to meet organizational goals by allocating resources effectively. Budget Monitoring: Monitor actual revenue and expenses against budgeted amounts. Identify, research, and explain discrepancies and variances. Assist business partners in understanding financial performance compared to budget so they can troubleshoot results and make pivots as necessary to meet budget expectations. Financial Modeling: Forecasting Models: Prepare forecasting models to predict future financial performance based on historical data and assumptions. Dynamic Models: Capture the impact of changing variables on financial outcomes. Cost-Benefit Analysis: Evaluate the costs and benefits of specific operational decisions and capital investments. Probability Analysis: Assess the likelihood of different financial scenarios. Sensitivity Analysis: Explore how changes in key variables affect financial results. Supply Chain Management: Analyze costs related to medical supplies, medical equipment, and pharmaceuticals. Evaluate vendor contracts and determine financial impact of vendor options. Assist Supply Chain leaders in identifying opportunities to optimize supply chain efficiency. Cash Flow Management: Monitor cash inflows and outflows to ensure sufficient liquidity for day-to-day operations and maintenance of financial stability. Prepare quarterly and annual cash flow forecasts. Contract Management. Analyze contracts with vendors, payers, and other stakeholders. Assess contract terms and track performance against contractual obligations. Medicare Cost Reporting: Collect data, analyze reasonableness, support, or prepare Medicare cost report annual filing. Presentations: Present information in easy-to-understand format to business partners and collaborators. Collaboration: Work effectively with the analyst team, accounting team and operating departments to support business decision making efforts. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. Minimum Education and Experience: Bachelor's Degree in Accounting, Finance or related field from an accredited college or university. One year's experience in accounting or finance; preferably in a healthcare environment. If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: One year accounting. Accounting in a health care organization, preferably in physician offices or health care payer organizations. Financial analysis in a health care organization, preferably in physician offices or health care payer organizations. Federally Qualified Health Center experience. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

JOB PURPOSE: Advanced Practice Provider - Psychiatric Nurse Practitioner delivers high-quality care for the diagnosis and treatment of disease, promotion of health and prevention of disease, and the physical and emotional support of patients and families. The Advanced Practice Provider - Psychiatric Nurse Practitioner provides care to new and established patients in accordance with the licensure and the highest standards of quality and integrity. The completion of these duties, tasks, or assignments requires a high level of independent judgment and decision-making in the execution of the scope or authority and responsibility for the position. The Advanced Practice Provider - Psychiatric Nurse Practitioner must be able to successfully perform all essential functions, duties, tasks, assignments, and responsibilities assigned within the El Rio organization at a location assigned by management. The incumbent in this position works with general direction and review and has discretion and independent judgment authority with respect to matters of significance for the assigned area. Essential Job Functions: Delivers healthcare in a professional manner that strives to meet or exceed those criteria set forth by the National Committee for Quality Assurance (NCQA), Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and The Joint Commission (TJC), as well as the internal standards that seek continuous quality improvements. As part of an interdisciplinary team provides care to El Rio Health patients. Works independently with other members of the medical team. Performs patient histories and physicals, risk factor assessment, ordering of therapeutic and diagnostic tests. Formulates, executes, and reviews healthcare education delivered to patients and families for diseases prevention. Ensures smooth communication with other health professionals for effective delivering of clinic service to patients. Evaluates patients, performing examinations, and establishing preventive health practices. Analyzes reports test results medical records and examinations to diagnose condition of patients and proposes treatment options. Provides advice to patients for lifestyle changes that may improve their health or help to treat their emotional and physical health issues. Provides care that is patient and family centered, compassionate, appropriate, and effective for the promotion of emotional and physical health, prevention of illness and treatment of disease through lifespan. Facilitates consistent, coordinated care and clear communication among all members of the healthcare team. Serves as an advocate for patients and families in navigating the healthcare system. Prescribes pharmaceuticals, other medications, and treatment regimens to treat identified and documented emotional and medical conditions. Maintains Medical Records with relevant patient data and case presentations for all services rendered, tests ordered, prescriptions, advice, and communications, in a manner consistent with regulatory agencies, diagnostic, and procedural coding documentation requirements, and the standards of good medical care. Attends to patient emergencies in the clinic and hospital environment. Complies with terms of all payor contracts and any other legal requirements concerning discrimination, access to care and the standard of care. Considers cost effectiveness and risk/benefit analysis when making decisions about patient care. Maintains good standing with the Federal and State agencies avoiding any action that may lead to sanctioning, exclusion, or other ineligible status, and will notify employer immediately of any action, notice, or event that could lead to exclusion or the allegation of malpractice. Remains in compliance with the terms of the contract as well as all clinical and employment-related policies and procedures, terms, and conditions. Adheres to El Rio organizational and department-specific safety, confidentiality, values policies, and standards. Adheres to El Rio Health organizational and department specific policies, procedures, ongoing quality improvement objectives and safety, environmental and infection control standards. Records complete, timely and accurate medical records in the Electronic Health Record (EHR). Maintains patient confidentiality and complies with all federal and state Health Insurance Portability and Accountability Act (HIPPA). Participates in ongoing Continuing Medical Education Programs. Actively participates in self-evaluation by seeking and utilizing guidance and constructive feedback in a professional manner. Continually seeks opportunities for clinical advancement, knowledge, and skill attainment. Attends program and committee meetings as assigned. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. Other Duties and Responsibilities: In support of the Mission and Vision of El Rio Health, will at all times represent themselves as a professional role model of El Rio Health serving as a positive informational source for members of the community. Supports El Rio by participating in community events which promote good health, and which contribute to a broader awareness and understanding of El Rio Health and the many services provided to the community. Participates in all appropriate health care activities related to El Rio Health on a local, state, and national level to maintain and enhance El Rio's image with health agencies, professional associations, and the public. Ensures and supports the cost-effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources. Employees must maintain their skills proficiency with El Rio operating systems and/or software programs by adapting to changing requirements and successfully learning and demonstrating new skills in response to software, system, and program improvements or upgrades. Performs other duties as assigned. Minimum Education and Experience: Master's or Doctorate's degree from an accredited Advanced Practice Nursing Program. If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Active and unencumbered Advanced Practice Registered Nurse (APRN) Licensure in the state of Arizona. Active Board Certification as a Nurse Practitioner in specialty area of Psychiatry. Active DEA license or ability to apply for such license prior to or upon hire. Current provider card in Basic Life Support (BLS) and advanced life support certifications if relevant to the practice area or facility; (Advanced Cardiac Life Support (ACLS) Pediatric Advanced Life Support (PALS) and Neonatal Resuscitation Program (NRP). Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Doctorate's degree from an accredited Advanced Practice Nursing Program. One (1) or more years of experience as an Advanced Practice Provider in an acute, outpatient or ancillary healthcare environment. Clinical experience working in a Community Health Center Environment. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

JOB PURPOSE: The Medical Office Receptionist (MOR) serves in a clerical role as part of a team providing quality healthcare to El Rio Health patients. In this role, the MOR provides clerical and operational support of clinical operations for El Rio Health at a location assigned by management. The scope of responsibility for a Medical Office Receptionist employee is limited and will adhere to the Policies and Procedures of El Rio Health. An employee in this position routinely works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution. The primary goal of the El Rio Health Medical Office Receptionist is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. Essential Job Functions: Performs and/or completes all clerical and non-clinical assigned duties, tasks, responsibilities and assignments for a Medical Office Receptionist within reasonable time frames while meeting established rates of performance for the position; ensuring the highest standards of excellence and the lowest of error rates in performing assigned duties. Maintains proficient skill levels that meet defined performance expectations for a Medical Office Receptionist, as evidenced by successful completion of competency skills evaluations for this position on an annual basis. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures to include, but not limited to: work areas, workstations, hand washing, etc. as required for a Medical Office Receptionist Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards for a Medical Office Receptionist. Maintains patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring HIPAA and corporate compliance requirements at all times. Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, Standing Orders, and Service Excellence requirements (AIDET) at all times with all patients, visitors, and employees. Ensures a work environment safe and free from hazards; immediately addresses or informs management of safety issues or hazards; adheres to Health and Safety Policies and Procedures. Participates in all safety programs, which may include assignments to an emergency response team. Demonstrates at all times a professional attitude and acceptable job performance for all clerical and non-clinical duties, tasks, responsibilities, and assignments for this position at any El Rio Health location or assignments that supports the operational needs of El Rio Health and as assigned by organizational leadership. Prepares and maintains the front desk/reception area for receiving patients, maintaining a clutter-free professional workstation. Completes and documents all of the required patient information related to eligibility, insurance verification, and demographic data, as well as, documents patient responses and the employee's actions into the Electronic Practice Management (EPM) program prior to patients seeing a provider. Schedules and manages patient appointments, both in person and by telephone, assists patients at kiosks, while expressing and demonstrating a supportive and positive attitude at all times. Notifies back office staff when walk-in patients present needing a medical assessment. Ensures that patients and visitors are consistently informed of nurse/provider wait times. Evaluates problems, situations, or issues presented to the employee for priority needs, resolving the problem effectively and in a timely manner using critical-thinking and problem- solving skills appropriate to the position and authority for a Medical Office Receptionist. Ensures that all communication with a patient is completed in a proactive, positive, and effective manner that promotes the patient's compliance with scheduled appointments. Generates and provides a diverse set of reports as assigned or requested, by using available reporting programs linked to organizational software databases, programs, or systems. Communicates with Providers and staff any reported outstanding items for tasking and completion by the appropriate and responsible individuals. Ensures a work environment safe and free from hazards; identifies and reports safety issues or hazards and immediately addresses or informs management, adheres to Health and Safety Policies and Procedures, Consistently acknowledges and greets patients/visitors in a warm professional manner by maintaining eye contact, and a friendly professional smile. Communicates effectively through written, verbal, and interpersonal skills as applied when interacting with patients or visitors, employees, and internal/external clients or representatives, successfully conveying and exchanging information in a positive manner. Demonstrates self-initiative by being aware of work environment and acts, as a team player, to assist co-workers and others. Maintains and displays a respectful and positive attitude. Serves at all times as a positive and effective role model to patients, co-workers, employees, and students. Participates in a learning environment by being willing to train and learn from other employees, gaining new skills and knowledge to enhance and improve the quality of service provided to employees, as well as all internal/external clients or representatives. Accurately handles all cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedures; collecting copayments and coinsurance amounts from patients, ensuring issuance of required receipts for all funds received and transactions. Maintains sufficient amounts of change in cash drawer, balancing assigned cash drawer and receipts with consistently high level of accuracy at all times; documenting and communicating any discrepancies with a cash drawer balance. Prepares daily account deposit documents; confirming all currency and deposit totals in compliance with all established cash handling policies and procedures. In accordance with policies and procedures ensures that documentation of hours worked is completed accurately, as well as signed-off/approved in a timely manner. Through structured learning, peer mentoring and ongoing training opportunities employees must be able to demonstrate an understanding, knowledge, and computer mastery of all El Rio Health systems and programs. Participates in continuing education and organizational sponsored events and committees, understanding that these activities contribute to employee growth and to the improvement of operations within El Rio Health. Meets and conforms to the operational needs of El Rio Health as determined by management. Minimum Education and Experience: High School Diploma or General Education Diploma (G.E.D). If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Medical Office certification from an accredited technical program or college. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

The Phlebotomist collects, draws samples, and processes laboratory orders and prepares specimens for testing for diagnosis, treatment, and prevention of disease. Provides excellent customer service to our patients, external and internal customers. Provides and fosters a positive, professional, and productive environment with the laboratory department. The primary goal of the El Rio Health Phlebotomist is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions Essential Job Functions: Functions as Phlebotomist performing blood draws by venipuncture for all ages. Monitors quality control on all supplies, equipment, and appliances at all drawing sites. Performs insurance verification through the computer using the intranet, practice management system, and phone. Greets and checks in patients onto the practice management schedule, collects co-payments, opens, and closes postings of all collections, and submission of money bags to accounting. Prepares and provides instructions for collection of patient samples. Learns and maintains all of recording and filing systems within department. Delivers all Stat or Critical results to provider or RN staff as needed. Inputs laboratory orders for El Rio and reference laboratories in electronic health record system or laboratory information system. Retrieves patient results from all laboratories systems upon requests. Complies with all laboratory and facility policies and procedures. Orders supplies needed for specimen collection, specimen transport, and office supplies from department and reference laboratories. Responsible to ensure all sample collection supplies are of quality. Provides a work environment safe and free from hazards; immediately address or inform management of safety issues or potential hazards; adhere to Health and Safety Policies and Procedures. Participates in all safety programs, which may include assignment to an emergency response team. Process and separates blood from serum and prepares samples for testing. Prepares all send out samples to reference laboratories according to reference laboratories requirements. Maintain exceptional level of customer service; address and resolve complaints; serve as an example by providing excellent service to internal and external customers, employees, and patients. Resolve and troubleshoot test in question or missing specimens from reference laboratories. Resolve all missing encounters and resubmit missing charges. Provide support for patient invoices from reference laboratories. Coordination of dispatch and courier pick up requests for STAT specimens. Travel to other clinic locations when needed. Consults with clinicians and medical staff on matters related to laboratory services. Maintains phlebotomy, PKU, Stat, redraw, rejection, temperature, and critical/panic logs. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. Minimum Education and Experience: High School Diploma or G.E.D. Certificate from accredited school for Phlebotomy and/or at least two (2) years' experience as a Phlebotomist or Medical Laboratory Assistant or Preferred Patient Care Technician (PCT) If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Certificate from accredited school for Phlebotomy. Five (5) or more years' experience as Phlebotomist or Medical Laboratory Assistant. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

JOB PURPOSE: The Pharmacist as part of an interdisciplinary health care team is responsible for providing high quality pharmaceutical patient care and services to El Rio Health patients at a clinic location assigned by management. In this role, the Pharmacist is responsible for disbursing medications and drugs prescribed by physicians and other health care practitioners, and for providing counseling and information to patients and staff about these medications and their use. The incumbent in this position works with administrative supervision and has discretion and independent judgment authority with respect to matters of significance in respect to pharmaceutical patient care, resolving any work problems involving departures from standard policies, interpretations, or procedures for which the Pharmacist is responsible for within the scope of authority as defined by the Arizona State Board of Pharmacy and the policies and procedures of El Rio Health. The primary goal of the El Rio Health Pharmacist is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. Essential Job Functions: Performs and/or completes all assigned pharmaceutical care and administrative duties or responsibilities supporting pharmacy operations within established time frames, meeting established rates of performance for the quality and quantity of work for the position; demonstrating a level of quality efficiency, and accuracy in the employee's job performance that ensures the highest standards of excellence. Demonstrates at all times a professional attitude and acceptable job performance for all duties and responsibilities supporting the implementation of established strategic goals and objectives for the Pharmacy Department and El Rio Health. Maintains at all times patient confidentiality by controlling the environment and information being disclosed to individuals ensuring compliance with all HIPAA and corporate compliance standards. Provides high quality pharmaceutical care to patients in a timely and efficient manner. Serves as a drug information resource to patients, providers and internal clients on medication related questions or matters. Provides patient counseling, drug information, drug therapy consultation, health promotion and disease prevention related to medication use. Counsels health care providers regarding drug interactions, indications, drug dosage and side effects. Communicates with and verifies a patient's understanding of medications and desired outcomes of the drug therapy. Reviews and ensures the appropriateness of drug therapy, collaborating with the health care team members. Responsible for performing final verification of prescriptions and medications being dispensed such as: Evaluates appropriate drug dosing Evaluates drug and food interactions Evaluates appropriateness of drug therapy Provides effective patient counseling Clinical intervention. Medication therapy management Making decisions regarding generic and therapeutic substitutions Evaluates therapeutic substitutions secondary to formulary requirements Ensures that policies and procedures related to pharmacy operations are followed, such as Compliance with receiving, filling, dispensing, logging, and loss prevention controls for medications within the pharmacy Implementation and compliance with environmental, safety, and infection control standards by pharmacy staff Gains and maintains a comprehensive understanding that ensures compliance with Federal, State, and 340B Drug Pricing Program regulations, standards, and laws; as well as any standards and requirements for third party funding sources. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position Demonstrates an understanding of and proficiency with the application of all Joint Commission Accreditation standards and reporting requirements applicable to pharmacy operations and a Pharmacist. Develops positive results-orientated relationships by communicating effectively using verbal, written, and interpersonal skills when interacting with patients, employees, or internal/external clients successfully conveying and exchanging information in a positive manner. Provides operational oversight and direction of pharmacy staff, ensuring delivery of the highest quality comprehensive patient care. Provides effective training and guidance to pharmacy interns throughout the course of their work and maintains active monitoring of their job performance. As a team player demonstrates self-initiative by being aware of your work environment in order to assist co-workers and others while maintaining and enhancing a respectful and positive attitude in the work environment. Serves at all times as a positive and effective employee role model. Minimum Education and Experience: A Diploma from and accredited College of Pharmacy. If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: A current Pharmacist License in accordance with the Arizona State Board of Pharmacy requirements. Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must be in compliance with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Board Certified by the Board of Pharmacy (Ambulatory Care or Pharmacist Specialist) or Certified Diabetes Educator. Bilingual (English/Spanish) with the ability to speak, read and write in both languages Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

JOB PURPOSE: The Revenue Cycle Financial Services Supervisor is responsible for the direct supervision of billing, collections, and cash posting of all patient services. This position also oversees employee productivity and ongoing improvement of key revenue cycle indicators and compliance with third-party payer regulations. These revenue cycle key indicators include but are not limited to: accounts receivable days, cash collections goals and posting, bad debt, denials, underpayment recovery, and contract management activities related to patient account management Essential Job Functions: Provides operational direction for all activities related to billing, and collections and posting of accounts receivables, ensuring processes are efficient and timely· Routinely monitors reimbursement patterns and investigate any cash-flow issues for needed corrective actions to assure timely collection of accounts and achievement of established department goals · Monitors unbilled account reports to determine and implement necessary actions required to minimize the number and the dollar-value of accounts being held for statement production Reconciles cash collections to the general ledger daily, weekly and monthly as appropriate. Evaluates all employees during annual performance evaluations provides feedback to team members s · Works with Operations Trainer and Managers to ensure training around proper entry for patient registration and other data to ensure all information is collected that is needed for billing Maintains knowledge of current regulations and policies of Federal, State and private payers; keeps impacted departments informed of changes, revisions, and updates Stays abreast of the latest developments and trends in field of Patient Accounting by attending seminars/workshops and actively participating in interdisciplinary committees Maintains confidentiality in all matters that include Patient Health Information and Employee Data Works collaboratively with customers, other staff, team members Promotes staff professionalism and performance with training and feedback. Assists the manager in organizing, planning and implementing strategy Maintains staff by recruiting, selecting, orienting and training employees; provides personal growth opportunities to staff. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions. Completes operations by: Organizing workflow to accomplish established objectives Developing schedules Delegating responsibility Evaluating subordinates effectively Implementing productivity standards Resolving operations problems Maintaining reference manuals Administering necessary discipline Minimum Education and Experience: Associates Degree in a Finance or Data related field from an accredited college or university. Three (3) years of supervisory experience; preferably in a billing or coding environment. Five (5) years' of experience Accounts Receivable experience or Cash Management experience preferably with a Federally Qualified Health Center. . Strong working knowledge of accounting/business principles, revenue cycle management, applicable Federal and State laws and regulations, Medicare and Medicaid rules and regulations, all aspects of third-party reimbursement policies and practices If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Bachelors Degree in a Finance or Data related field from an accredited college or university. Working experience with EPIC Reporting tools Working experience with Electronic Health Record (EHR) systems, preferably Epic. Five (5) years' supervisory experience; preferably in a healthcare environment Seven (7) years' progressive experience in a revenue cycle or coding environment. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

The Clinical Social Worker provides mental health services to individuals, families, and groups. They assess clients' needs, develop treatment plans, provide counseling or therapy, and collaborate with other healthcare professionals to ensure comprehensive care. Responsibilities: 1. Conduct intake assessments to determine clients' mental health needs. 2. Develop individualized treatment plans based on assessment findings. 3. Provide counseling, therapy, and support services to clients. 4. Monitor and evaluate clients' progress and adjust treatment plans as needed. 5. Collaborate with other healthcare professionals, such as psychiatrists and psychologists, to coordinate care. 6. Advocate for clients and assist them in accessing community resources. 7. Maintain accurate and up-to-date client records and documentation. 8. Participate in case conferences and team meetings to discuss client progress and treatment strategies. Requirements Qualifications: - Master's degree in Social Work (MSW) from an accredited program. - Licensed Clinical Social Worker (LCSW) or ability to obtain licensure. - Experience in providing mental health services, preferably in a clinical setting. - Knowledge of evidence-based therapeutic modalities. - Strong communication and interpersonal skills. - Ability to work effectively with diverse populations

The Assistant Referrals Clerk is responsible for collecting, maintaining, and making available, to authorized users, timely, accurate documentation and follow-up for outgoing and incoming referral requests. This position performs duties in a way that maintains the privacy of each patient's health information, in accordance with HIPAA guidelines along with UCHC policies and procedures. Requirements Essential Functions 1. Maintains patient medical records related to outgoing and incoming referrals in accordance with Federal, State and Regulatory Agency guidelines, and in compliance with UCHC policies and procedures. 2. Upon ascertaining that outstanding actions have been resolved assists in closing the referral loop. Follows appropriate action steps according to established procedures if outstanding actions have not been resolved. 3. Prepares and maintains manual and/or computer based referral logs and tracking systems. Ensures timely follow-up on referral requests to determine patient compliance. Advises the requesting practitioner of patient non-compliance. Ensures timely receipt of consultation or diagnostic reports and that reports are appropriately logged and forwarded to the ordering practitioner for review. 4. Operates basic office equipment, i.e. computer, printer, copier, facsimile machine, answering machine, calculator, Label printer, Scanner and EMR software programs. Performs minor maintenance and handles troubleshooting. Reports any malfunctioning office equipment to the appropriate party. 5. Requests and tracks referral documents and may assist in making follow-up calls to patients and specialty providers as needed. 6. May be cross trained to assist with other referral clerk duties on an as needed basis and for comprehensive understanding of job requirements. Additional Duties & Responsibilities 1. Attends all support staff meetings, in-services and other required organizational training. Is encouraged, and may be required, to attend continuing professional education courses or seminars 2. Participates in inter-disciplinary task forces and work groups as relevant. 3. Participates in and complies with Quality Improvement initiatives and on-going continuous improvement efforts as appropriate. 4. Perform any and all other duties as assigned by your supervisor to ensure the smooth operation of the department, clinic and organization. Qualifications/Requirements ? High school graduate or GED. ? Prior work experience in a medical office preferred of at least six months experience. ? Ability to communicate effectively with patients and co-workers both verbally and in writing in the English language. ? Reliable vehicle and proof of insurance (for positions that travel to other clinics) Licensure/Certification ? Current CPR certification ? Valid Arizona driver's license (for positions that travel to other clinics) Experience/Skills ? Knowledge and understanding of ambulatory medical records functions, and legal and professional standards related to release of health information is preferred. ? Knowledge of applicable federal and state laws and regulations, organization and clinic policies and procedures, and the standards of health plans or relevant oversight organizations with regard to medical records is preferred. ? Ability to speak fluent Spanish is desirable. ? Computer skills, to include MS Office applications. ? Ability to read and comprehend medical records for the purposes of collecting, maintaining, and making available to authorized users, patient health information. ? Detail orientation: ability to focus on and attend to multiple details at one time ? Ability to write simple correspondence and compile basic reports. ? Ability to work and communicate effectively with staff, patients, and other customers. ? A positive, professional attitude ? A team player; able to work in and foster a team environment

JOB PURPOSE: Performs Digital Radiographic procedures that demonstrate high quality images on all patient types. Performs the requested Radiographic exams on the correct patient and selects the proper technical settings for each individual patient. The primary goal of the El Rio Health Radiology Technologist is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. Essential Job Functions: Performs radiographic procedures as per written Providers' orders. Utilizes proper patient shielding at all times without exception. Reviews completed images for diagnostic accuracy. Identifies needed adjustments for repeated images to ensure a quality diagnostic image. Provides a work environment safe and free from hazards; immediately address or inform management of safety issues or potential hazards; adhere to Health and Safety Policies and Procedures; participate in all safety programs, which may include assignment to an emergency response team. Ensures the correct patient is examined by using three patient identifiers including name, date of birth and reason for visit. Enters correct patient information into various computer programs to aid identification of the patient's exam. Rotates through other El Rio clinic sites to maintain familiarity with different x-ray units. Maintains a clean, neat professional work environment. Maintains exceptional level of customer service; address and resolve complaints; serve as an example by providing excellent service to internal and external customers, employees and patients. Demonstrate and model El Rio Behavioral Standards in all interactions with patients, co-workers, and visitors. Demonstrates service excellence with AIDET principles consistently applied with all patients, community members, co-workers and colleagues. Reviews job description and performance goals with department manager annually. Initiates phone calls to Providers and nursing staff to clarify patient orders. Greets all customers in a friendly, professional manner. Explains procedures to patients in order to reduce anxiety and improve patient's outcomes. Embraces and promotes a professional working environment based on understanding and respect for diversity and multi-culturalism in all of its forms; demonstrates sensitivity, acknowledges varied beliefs, attitudes, behaviors, and customs, and encourages communication and appreciation of all forms of diversity. Works in collaboration with the providers and nursing staff to achieve the expectations of the Radiology Department. Provides group tours on the various radiology services available at various El Rio clinics. Participates in various cancer activities scheduled throughout the year. Consistently completes work on time without reliance on overtime. Provides correct billing information (CPT codes, ICD-9 codes). Matches the exam with the provider order. Completes/closes all exams in order to send correct billing information to the Business Office. Maintains professional radiology society memberships and stays in good standing. Learns new computer programs as they become available. Implements new computer programs into daily workflow as to assure quality patient care. Contributes to team effort; and complies with all facility policies and procedures including but not limited to those addressing HIPAA and Compliance and performs other duties as assigned. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. Minimum Education and Experience: High School Diploma or General Education Diploma (G.E.D.) Graduate from Accredited School of X-Ray Technology. Currently registered with the State of Arizona with the Medical Radiologic Board of Examiners. One (1) year experience in a radiology department in a hospital or clinic setting. If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. American Registry of Radiology Technologist (ARRT) Certificate. Employees in this position may be required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Associate's Degree in a related field from an accredited college or university Three years (3) prior hospital experience in a radiology department in a hospital or clinic setting. Bilingual, with the ability to speak, read and write in English and Spanish preferred. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

The Medical Assistants function is to provide direct care to clinic patients and assist providers (Physicians, Physician Assistants, Family Nurse Practitioners) in accordance with the rules and regulations of the Arizona Medical Board and UCHC policies and procedures. Position may support multiple work sites and require valid driver's license and vehicle insurance as well as reliable means of transportation. Requirements Essential Functions Assists the provider with patients before, during and after visit while maintaining smooth patient flow. Greet Patients and instructs in a prompt, courteous and helpful manner. Prepare patient for examination, treatment and assists physician with exam/procedure when needed while applying the principles of aseptic technique and infection control. Carry out written provider orders for lab tests, diagnostics, treatments or injections Documents vital signs and chief complaint according to protocols and other testing deemed by chronic illness, i.e.: DM, foot check, eye exam, etc. Observes, recognizes and reports significant patient symptoms to RN/LPN or physician. Give anticipatory guidance for EPSDT visit. Optimizes provider time with patients by anticipating provider and patient needs. Ensures referrals or labs on chart at time of visit for review. Completes necessary documentation if patient is participating in a disease management program. Recognizes and responds to emergencies according to protocol. Performs routine (CLIA) waived laboratory testing including the preparation, collection, and documentation and maintains logs for testing per lab policies. Performs in house lab tests such as: urine pregnancy, hemoglobin, urine dipstick and blood glucose. Tracking of patient lab results. Maintains logs and orders needed dispensary, injectables, medical supplies and lab supplies. Maintains orderliness of exam rooms by cleaning after each patient and restocking at the end of the day. Complies with Quality Improvement (QI) standard by performing daily, weekly and monthly check accordingly to clinical protocols. Participates in QI audits and CQI as assigned. Comply with UCHC and regulatory risk management and safety procedures such as those applicable to primary medical care clinics under Occupational Safety and Health Act (OSHA) regulations. Engages in effective verbal, non-verbal and written communication with patient relatives' visitors and all members of the multi disciplinary team. Follow up phone calls are initiated per provider direction and instructs patients on the methods of health promotion and disease prevention. Administers prescribed medications and prescriptions within scope of practice and assists with medication refills per policy. Maintains patient confidentiality and protects operations by keeping patient records confidential in compliance with UCHC and regulatory confidentiality standards and policies. Floats to other clinics or departments as needed or directed by a manager or supervisor. Willingly assists co-workers when a need is identified or asked by a co-worker or supervisor. Additional Duties & Responsibilities Attends and participates in mandatory in-service and staff meetings and participates in voluntary in-service or outside trainings and staff meetings as appropriate. Assist in orientation and training of new Medical Assistant staff and/or student externs. Participates in inter-disciplinary task forces and work groups as relevant. All other duties as assigned. Qualifications/Requirements High School Diploma or GED One to two years experience working as a medical assistant in a primary care clinic. Phlebotomy and clinical laboratory experience preferred (not applicable to CFMC work site) Reliable vehicle and proof of insurance (for incumbents assigned to multiple work sites) Bi-lingual, English/Spanish is preferred. Licensure/Certification Medical Assistant Certification from an accredited Medical Assistant training program for all hires after Jan 2002 or Certified Nurse Assistant (CAN) Certification Current CPR certification Valid Arizona driver's license (for incumbents assigned to multiple work sites) Experience/Skills Experience in laboratory techniques and phlebotomy (except for those assigned to Continental Family Medical Clinic - which has laboratory facility and staff) Ability to work under stressful situations in the clinical setting. Demonstrated clinical competencies per clinical competency checklist/review Demonstrated customer service orientation (for interactions with patients, families, and UCHC colleagues) Demonstrated oral and written communication skills Experience with diverse work forces and customer populations. Flexibility work schedule for needs of clinic. A positive, professional attitude A team player; able to work in and foster a team environment

JOB PURPOSE: The Pharmacy Technician serves in a direct service role as part of a team providing quality pharmacy services to El Rio Health patients. In this role, the Pharmacy Technician is responsible for preparing medications for patient consumption under the general supervision of a licensed pharmacist and providing varied administrative support requiring some independent judgment for the Pharmacy Department at a clinic location assigned by management. As a Licensed Pharmacy Technician, the defined duties and responsibilities for this position will require compliance to the regulations and standards of the Arizona State Board of Pharmacy, and the Policies and Procedures of El Rio Health. The Pharmacy Technician in this position works with general supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for resolution Essential Job Functions: Performs and/or completes all assigned pharmaceutical and clerical duties, tasks, responsibilities, and assignments supporting Pharmacy operations within established time frames; meeting established rates of performance for the quality and quantity of work for the position; demonstrating a level of quality, efficiency, and accuracy in the employee's job performance that guarantees the highest standards of excellence. Maintains at all times patient and/or employee confidentiality by controlling the environment and information being disclosed to individuals ensuring full compliance with all HIPAA and corporate compliance standards. Gains and maintains the knowledge, understanding, and technical skills required to perform all assigned duties, tasks, and responsibilities including those based on the application of scientific pharmacy principles and practices, such as: Receives and intakes prescriptions for dispensing by the pharmacist by: Ensures that information on the prescription is complete and accurate. Retrieving, counting, pouring, weighing, and at times mixing medications for verification by the Pharmacist; prepares, and packages medications for Pharmacist review. Refers patients with questions regarding prescriptions, drug information, or health matters to a pharmacist. Ensures that all patient and prescription information is correct and entered into the pharmacy operating system. Verifying patient information and eligibility data; and Recording all prescriptions and disbursements. Identifies and resolves any insurance billing exceptions. Ensures the timely and efficient performance of check out processing with patients. Performs clerical duties, such as answering phones and cash register operation. Maintains pharmacy equipment and work areas to department standards. Gains and maintains a comprehensive understanding that ensures compliance with Federal, State, and 340B Drug Pricing Program regulations, standards, and laws; as well as any standards and requirements for third party funding sources. Maintains the integrity of the 340B Drug Pricing Program to ensure only eligible patients receive 340B drugs. Works closely with medical and dental staff to ensure a high level of service. Demonstrates the desired level of customer service in all interactions with patients and internal clients; answers and responds to all incoming calls, emails, and inquiries in a timely and effective manner; responding to questions or requests and forwarding any issues or complaints for resolution. Maintains proficiency in the electronic health record to be able to perform tasks such as look up health records, financial records, and referrals. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position Demonstrates an understanding of and proficiency with the application of all Joint Commission Accreditation standards and reporting requirements applicable to a Pharmacy Technician. Communicates effectively using verbal, written, and interpersonal skills when interacting with patients, visitors, employees, and internal/external clients or representatives successfully conveying and exchanging information in a positive manner. As a team player demonstrates self-initiative by being aware of the work environment so that you can act to assist co-workers and others while maintaining and enhancing a respectful and positive attitude in the work environment. Serves at all times as a positive and effective employee role model. Gains and maintains a proficient and comprehensive understanding of all organizational money handling policies and procedures, ensuring compliance at all times while demonstrating a high level of accuracy and a minimal error rate. Accurately handles all cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedures; collecting copayments and coinsurance amounts from patients, ensuring issuance of required receipts for all funds received and transactions. Ensures and supports the cost-effective use of materials, supplies, and equipment by limiting waste of all pharmaceutical or organizational supplies and resources. Assists patients in finding affordable medication solutions by means such as referring them to community health advisors, assisting them in finding manufacturer coupons, or assisting them in finding alternate therapy. In accordance with policies and procedures ensure that documentation of hours worked is completed accurately, as well as signed-off/approved in a timely manner. Minimum Education and Experience: High School Diploma or General Education Diploma (G.E.D). If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: A current License as a Pharmacy Technician in accordance with the Arizona State Board of Pharmacy requirements. Current certification in Basic Life Support (BLS) for health care providers. Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must be in compliance with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

JOB PURPOSE: The Patient Communications Representative's (PCR) primary goal for El Rio Health is to support El Rio's Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. The Patient Communications Representative responds promptly and effectively to patient inquiries, identifying their needs and providing appropriate assistance, whether scheduling appointments, directing to the correct level of care, or addressing general inquiries about El Rio Health services and programs. Essential Job Functions: Addresses patient concerns, complaints, and conflicts in a professional and empathetic manner, escalating complex issues to appropriate personnel when necessary. Coordinates and schedules patients' appointments accurately following established processes for all specialties under the scope of Patient Communications Department. Adheres to HIPAA regulations and clinic policies regarding patient privacy, confidentiality, and security of medical information. Research issues across multiple databases and work with clinics and other departments to resolve customer issues and/or partner with others to resolve escalated issues. Manages messages for providers and nurses, initiate patient requests for referrals, and respond to or appropriately refer inquiries. Achieves the performance goals established by the Department for Quality, Adherence, and Customer Satisfaction. Verifies patients' insurance coverage and including eligibility. Also educate patients about forms that may need to be completed during or prior to their visit. Educates patients about clinic services. Communicates effectively with physicians, nurses, all department personal and other healthcare professionals to facilitate smooth patient care and coordination of services. Maintains positive levels of communication, both verbally and written, with management and co-workers demonstrating AIDET Service Excellence Training. Always practices active listening to understand and provide first call resolution. Maintains exceptional level of customer service; addresses and resolves complaints; serve as an example by providing excellent service to internal and external customers, employees, and patients. Demonstrates and models El Rio Behavioral Standards in all interactions with patients, co-workers, and visitors. Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position. Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards. Minimum Education and Experience: High School Diploma or G.E.D. One (1) year of customer service experience If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job. Required Licenses, Certifications, and Registrations: Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment. Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver's license and must comply with Arizona vehicle insurance requirements. Preferred Education, Experience, Skills, Abilities: Two (2) years of customer service experience One (1) year of experience in a healthcare related field, preferably in medical or dental appointment scheduling. Knowledge of medical and/or dental terminology. Bilingual (English/Spanish) with the ability to speak, read and write in both languages. Reasonable accommodations may be made to enable individuals with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices to perform the essential functions of the job. El Rio Health does not discriminate based on race, color, religion, sex (including pregnancy, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors. El Rio Health requires all employees to have a Level One Fingerprint Clearance card. A.R.S. 36.425.03. If the prospective employee does not possess this prior to hire, fingerprint application must be completed within 7 days post hire. Level One (1) Non-IVP Fingerprint Clearance card must be received within 30 days after applying for the fingerprint card. All employees are strongly recommended to obtain and maintain vaccination status (i.e., as recommended by CDC and/or other public health agencies) to include an Influenza vaccination. Subject to exemptions and accommodations when required by law. (Policy: Adm-016 & Adm-045). All employees are required to undergo drug testing prior to employment and will be subject to post-accident, reasonable suspicion, return to duty and follow up drug and alcohol testing in compliance with Federal and State regulations for alcohol and controlled substance testing. Employees in positions holding responsibility for the safety and welfare of others will also be classified as safety sensitive. El Rio Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and abides by all applicable federal Drug-Free Workplace standards. El Rio Health is an equal opportunity employer.

The Nurse Practitioner (NP) provides primary health care services to patients for UCHC. The NP participates in the quality assurance program, health education programs, and works closely with the Chief Medical Officer to develop clinical policies and procedures. Essential Functions Advocates for the patient when interacting with insurance carriers (private and public), other care providers, social service agencies. Provides primary health care to clinic users for all ages at all clinic sites in accordance with rules and regulations of Arizona State Board of Nursing for Nurse Practitioners. Primary care includes assessment, diagnosis, evaluation of therapy and planning and implementing the treatment program. (This includes such items as; patient education, disease prevention, and health promotion as well as medical and surgical treatment.) Documents and follows up on lab tests, imaging and all other referrals as appropriate. The Nurse Practitioner documents care delivered in UCHC charts using S.O.A.P. format in compliance with UCHC policy and procedures. Primary medical care may from time to time include care provided at home or in nursing facilities where our patients reside. Communicates ideas for development or improvement of clinical policies and procedures to Medical Director and participates in quality improvement activities when asked. Clinically supervises and provides leadership for medical support personnel when working in clinic. Supervises activities of health profession students, and residents, as appropriate. Participates in quality assurance procedures such as medical records audits and quality assurance team meetings as directed. Utilizes physician's dispensary according to UCHC policy and procedures. Prescribes and dispenses medications according to rules and regulations of the Arizona State Board of Pharmacy, the Arizona Board of Nursing and/or the Arizona Board of Medical Examiners and in accordance with medically approved protocols as indicated. Abides by all regulations of the Arizona State Board of Nursing Participates in on-call duties as assigned. Utilizes multidisciplinary team strategies in resolving patient problems and needs by consulting with and/or as needed referring patients to collaborating physicians and other Health Care Providers/agencies. Additional Duties & Responsibilities Accountable for onsite clinical activities of assigned medical support personal when on duty at clinics. Attends staff in-services and meetings. Participates in interdisciplinary taskforces and committees. When clinically appropriate, refers patients in need of specialty services to appropriate medical providers. Responsible for on-site laboratory testing as ordered and performed. Meets regularly with the Chief Medical Officer. Attends board of directors' meeting as requested by Medical Director or Executive Director. Assists Medical Director and other staff in follow up on clinical complaints received from patients or community members to investigate potential problem sources and solutions. Cooperates with Medical Director to form liaisons with appropriate professional societies, educational institutions, and community organizations to advocate for UCHC patients and to enhance service delivery. Participates with marketing strategies to promote UCHC services. Assists with community health assessment programs of UCHC service areas and works together with other UCHC and community health professionals to plan, implement and evaluate programs to meet identified community needs. Promotes health awareness in communities by participation in activities such as writing health related articles for publication or through participation in other community media health programs. All other duties as assigned. Requirements Qualifications/Requirements Completion of Degree from educational institution specific program required for certification as a Nurse Practitioner e.g., Master of Science in Community Health Nursing Degree or a Clinical Nurse Specialist Degree in Primary Health Care Minimum of one year of working experience as a Family Nurse Practitioner desired. Previous experience in providing primary care services preferred. Reliable means of transportation and a valid Arizona driver's license. Licensure/Certification Certified as a Nurse Practitioner (NP) Possession of current Arizona nursing license and Nurse Practitioner license. Certified in Basic Cardio-Pulmonary Resuscitation procedures. Experience/Skills Previous working experience with economically under-privileged and minority populations preferred. Ability to work effectively under stressful conditions. Bilingual (Spanish/English) communication skills preferred Excellent written and verbal communication skills in the English language. Willingness to work Saturday and evening hours when needed. A positive, professional attitude. A team player; able to work in and foster a team environment. Salary Description $114,000