Working At United: Employee Reviews and Culture

The Culture At United

Information provided by the company

Personal passion for creating delightful customer centric experiences

Foster speed, innovation and encourage continuous improvement

Strategic/innovative thinking, long-term vision, and thought leadership

Has a true passion for design and technology

The Supply Chain team is undergoing an exciting transformation, leveraging people, process, and technology, to develop best-in-class supply chain practices and propel United on our mission to be the best airline in the world.

United Overview

If you require a response from us about a post-travel issue on a United Airlines operated flight, please contact us at united.com/feedback OR United Customer Care 900 Grand Plaza Houston, TX 77067 For immediate travel issues, please call 1...

The staff at United come from unusually diverse demographic backgrounds. The company is 47.2% female and 42.7% ethnic minorities. United employees are slightly more likely to be members of the Democratic Party than the Republican Party, with 58.0% of employees identifying as members of the Democratic Party. Despite their political differences, employees at United seem to be happy. The company has great employee retention with staff members usually staying for 8.2 years. The average employee at United makes $42,550 per year. Pay at United is significantly lower than some of its highest paying competitors, like NetJets, Frontier Group Holdings, and PSA Airlines, which pay $72,347, $70,174, and $52,815, respectively.

United is an industry leader with 75,000 employees and an annual revenue of $15.4B that is headquartered in Chicago, IL.

The Organization’s Mission

At United, we define diversity as the range of differences that make individuals unique, including ability, age, ethnicity, gender identification, race, sexual orientation and veteran's status. Inclusion is how we leverage these differences to form a genuine community and expand business opportunities. Our approach is treating diversity and inclusion like a core leadership competency, taking diversity well beyond compliance. The goal is for leaders to create a culture where acceptance and appreciation of everyone is the norm and each employee is comfortable bringing their full selves to work. Our mission is to create an inclusive work environment, characterized by dignity and respect, that empowers every employee to serve the global marketplace and contribute to our success.

Industry

Airlines

Revenue

$15.4B

Employees

75,000

Founded in

1926

Headquarters

Chicago, IL

Website

hub.united.com

Organization Type

Public

Rebooking due to bad weather

What Are Your Favorite Benefits/Perks?

Travel benefits

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The Team At United

Key People

J. Scott Kirby

United Company Rankings

United is ranked #82 on the Best Transportation Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

#82 in Best Transportation Companies to Work For in America
#10 in Best Transportation Companies to Work For in Illinois
#18 in Best Fortune 500 Companies to Work For in Illinois
#4 in Best Transportation Companies to Work For in Chicago, IL
#6 in Best Fortune 500 Companies to Work For in Chicago, IL
#16 in Biggest Companies in Illinois
#7 in Biggest Companies in Chicago, IL

United Salaries

How much does United pay?

The national average salary for a United Continental Holdings employee in the United States is $42,550 per year. Employees in the top 10 percent can make over $84,000 per year, while employees at the bottom 10 percent earn less than $21,000 per year.

8.5

Salary Score

Average United Salary

$42,550 yearly

$20.46 hourly

Updated May 26, 2022

$21,000

10 %

$42,000

Median

$84,000

90 %

Average Employee Earnings

Highest Paying Jobs At United

Rank	Job Title	Avg. Salary	Hourly Rate
1	Senior Manager	$126,995	$61
2	Java Developer	$101,979	$49
3	Staff Engineer	$101,501	$49
4	Project Manager	$100,379	$48
5	Interactive Developer	$100,304	$48
6	Senior Analyst	$95,452	$46
7	Systems Engineer	$94,983	$46
8	First Officer	$94,664	$46
9	Business Analyst	$94,340	$45
10	Pilot	$89,422	$43
11	Consultant	$87,748	$42
12	Staff Specialist	$84,559	$41
13	Team Leader	$82,671	$40
14	User Interaction Designer	$78,182	$38
15	Sales Representative	$75,515	$36
16	Account Executive	$65,590	$32
17	Technical Support Specialist	$62,253	$30
18	Crew Scheduler	$52,690	$25
19	Supervisor	$51,112	$25
20	Aviation Maintenance Technician	$45,110	$22

United Demographics Summary

10.0

Diversity Score

We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

United Gender Distribution

Male

53%

Female

47%

Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for United Continental Holdings. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

United Continental Holdings has 75,000 employees.
47% of United Continental Holdings employees are women, while 53% are men.
The most common ethnicity at United Continental Holdings is White (57%), followed by Hispanic or Latino (17%) and Black or African American (11%).
United Continental Holdings employees are most likely to be members of the Democratic Party.
On average, employees at United Continental Holdings stay with the company for 8.2 years.
The average employee at United Continental Holdings makes $42,550 per year.

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United Employee Political Affiliation

United employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a United employee was by Selma Tameez. Selma Tameez donated $21,810 to the Democratic Party.

United

Parties

Democratic Party

58.0 %

Republican Party

41.3 %

Independent

0.4 %

Green Party

0.1 %

Employee Political Donations

Name	Job Title	Party	Donation
Selma Tameez	Reservations Agent	Democratic Party	$21,810
Gregory Brown	Customer Service Supervisor	Democratic Party	$20,073
Brett Hart	Executive Vice President	Democratic Party	$18,200
Nancy Van Duyne	Vice President	Democratic Party	$18,012
Irene Foxhall	Executive Vice President	Democratic Party	$17,850
Thomas Bolling	Vice President	Democratic Party	$15,550
AMY Grubbe	Flight Attendant	Democratic Party	$15,286
Peter Lara	Airline Pilot	Democratic Party	$15,100
Frank Rivas	Pilot	Republican Party	$14,473
Karen Williams	Flight Attendant	Democratic Party	$13,270

United Financial Performance

9.9

Performance Score

We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1926

Organization type

Public

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United Subsidiaries

Subsidiaries to United include Air, Continental Express, and Air Wisconsin Airlines. Employees at the parent company, United, earn $42,550. In comparison, the salaries at Air, Continental Express, and Air Wisconsin Airlines are $44,789, $42,041, and $38,616.

Company

Average Salary

Air

$45k$44,789

Continental Express

$42k$42,041

Air Wisconsin Airlines

$39k$38,616

$28k

$64k

United Competitors

Competitors of United include NetJets, Frontier Group Holdings, and PSA Airlines. Employees at NetJets earn more than most of the competition, with an average yearly salary of $72,347. The salaries at Frontier Group Holdings average $70,174 per year, and the salaries at PSA Airlines come in at $52,815 per year.

Company

Average Salary

NetJets

$72k$72,347

Frontier Group Holdings

$70k$70,174

$53k$52,815

$46k$46,484

$45k$45,112

$44k$44,002

$42k$42,484

Continental Express

$42k$42,041

JetBlue Airways

$39k$38,988

ABX Air

$39k$38,960

$18k

$96k

Frequently Asked Questions about United

When was United founded?

United was founded in 1926.

How many Employees does United have?

United has 75,000 employees.

How much money does United make?

United generates $15.4B in revenue.

What industry is United in?

United is in the airlines industry.

What is United's mission?

United's mission statement is "At United, we define diversity as the range of differences that make individuals unique, including ability, age, ethnicity, gender identification, race, sexual orientation and veteran's status. Inclusion is how we leverage these differences to form a genuine community and expand business opportunities. Our approach is treating diversity and inclusion like a core leadership competency, taking diversity well beyond compliance. The goal is for leaders to create a culture where acceptance and appreciation of everyone is the norm and each employee is comfortable bringing their full selves to work. Our mission is to create an inclusive work environment, characterized by dignity and respect, that empowers every employee to serve the global marketplace and contribute to our success."

What type of company is United?

United is a public company.

Who are United's competitors?

United competitors include Delta Air Lines, Alaska Airlines, Southwest Airlines, Spirit Airlines, PSA Airlines, Mesa Airlines, Airtran Airways, Frontier Group Holdings, NetJets, ABX Air, JetBlue Airways, American Airlines, Frontier Airlines, Air Wisconsin Airlines, Hawaiian Airlines, Continental Express, Expeditors International, Avis Budget Group.

Who works at United?

J. Scott Kirby (CEO)

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Updated May 26, 2022

Zippia gives an in-depth look into the details of United, including salaries, political affiliations, employee data, and more, in order to inform job seekers about United. The employee data is based on information from people who have self-reported their past or current employments at United. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by United. The data presented on this page does not represent the view of United and its employees or that of Zippia.

United may also be known as or be related to UNITED AIRLINES HOLDINGS, INC., United Continental Holdings Inc and United Careers.

Working At United

The Culture At United

United Overview

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