Associate jobs at United

Job Title: Customer Success Associate (Microsoft Business Applications) Employment Type: Full-Time About the Role: We are looking for a highly collaborative and communicative Customer Success Associate to join our team in downtown Chicago. In this role, you will work closely with the Microsoft team to understand customer business challenges and help propose tailored solutions within the Microsoft Business Applications platform (e.g., Dynamics 365, Power Platform). You'll report to one of our Customer Success Managers and play a key role in ensuring a smooth customer onboarding experience, coordinating internal and external stakeholders, and driving customer satisfaction through a proactive and solution-oriented approach. This is an in-person role, and your presence at our Millennium Park Loop office will help foster a high level of collaboration with colleagues and partners. Key Responsibilities: Partner with Microsoft sales and success teams to understand customer goals and business pain points and drive more net new engagements to Imperium Own the sales and onboarding journey for new customers, ensuring a seamless transition from sales to delivery Collaborate with technical, solution, and marketing teams to propose solutions using Microsoft Business Applications Serve as the first point of contact for customers, building trust and long-term relationships Track progress, follow up on action items, and ensure timelines and quotas are met Identify opportunities to expand value and engagement within existing accounts Contribute to the improvement of our customer success playbook and onboarding processes What We're Looking For: Strong interpersonal and communication skills - both verbal and written A background in sales or customer-facing roles (preferably within tech or SaaS) Experience or familiarity with Microsoft Business Applications (Dynamics 365, Power Platform, etc.) is a plus A team-oriented mindset with a passion for solving customer problems Organized, detail-oriented, and capable of managing multiple priorities Bachelor's degree or equivalent experience preferred Why Join Us? Work at the intersection of customer success and cutting-edge technology Collaborate directly with Microsoft and enterprise-level customers Commission and performance-based incentives Comprehensive benefits package (medical, dental, vision, 401(k), PTO) Be part of a fast-paced, mission-driven team in a prime downtown Chicago location Opportunities for growth and development in the Microsoft ecosystem

Technical Community Activities Operations Associate Duration: 6+ Months Contract Hybrid Schedule (3 days on site, 2 days remote) The overall purpose of this position is to assist in facilitating the business processes associated with Computer Society's Technical Communities Programs and Activities. This includes, but is not limited to, assisting in managing contracts, vendors and invoicing for Computer Society TC Activities business operation, managing a portfolio of administrative-heavy TC activities, maintaining tracking and databases of the TC Programs and Activities Department. The incumbent in this position works with Computer Society management, TCs and volunteer organizers, and other interested parties to ensure adherence to US and local laws as well as policies and various financial reporting standards, and contracts. The role typically reports to the Associate Director of TC Programs and Activities. The incumbent functions as an individual contributor and work is reviewed upon completion. This position must be able to function with minimal supervision, in a deadline-oriented environment, and is able to recommend changes in departmental and Computer Society procedures/processes for management review and approval. They will work with subject matter experts within the organization to create and present customer-centric improvements. They will nurture and expand relationships to influence strategically important outcomes. Key Responsibilities Assist in managing contracts for new and returning TC Programs and Activities business operations Assist in the contracting and payment process for 3rd party vendors Report on financial status of TC Programs and Activities, including YTD, year to year, and future modeling. Manage the customer invoicing and tracking process Create final reports for programs and activities so that they can close in a timely manner Assist with data entry into team Smartsheet database Reviews application submissions to ensure compliance with established quality-related metrics. Ensures processing of all applications and payment of required fees for specific portfolio Works directly with the TC Activities Team and Computer Society Conference Activities Committee (CAC) to provide support for incoming applications Implements efficiencies approved by CAC within the overall workflow Review all new conference applications and work with CAC and TC Programs and Activities leadership to identify the appropriate technical committee for endorsement For new programs and activities, work with the appropriate committee and internal staff to complete and approve the budget; ensure compliance with all policies governing all financially sponsored activities including sponsorship, banking, contracts, etc. Track Commission and Points received by TC Programs and Activities Department Provide feedback from TC Programs and Activities organizers on services offered, working towards improvements in services Qualifications Education: Bachelor's degree or equivalent experience Work Experience: 3-5 years Must project a knowledgeable, confident and professional demeanor to staff, vendors/industry contacts and to volunteers, and be accepted as a reliable and go-to source of expertise Write reports, correspondence and memoranda, as well as prepare PowerPoint presentations Strong analytic and communication skills Must have demonstrated organizational skills and the ability to work independently If travelling internationally unexpired passport required Command of various Microsoft Office Suite software applications, especially Word, Excel and PowerPoint Email capability, preferably in Google applications Skills and Requirements: Excellent organizational skills and the ability to manage multiple projects and deadlines Self-starters, ability to work with minimal supervision, many interruptions, independently identify tasks & carry them out Working knowledge of computers & software, Microsoft Office, e-mail and experience in maintaining a relational database Proficiency working with an electronic sourcing and registration tool a plus (Cvent) Ability to understand new technology and have the vision to integrate technologies into existing processes and systems Intermediate to advanced knowledge in Windows, Excel, word processing, spreadsheets, PowerPoint, database Ability to read and interpret correspondence (as stated in Writing skills) from volunteers and members as well as staff Requires heavy interaction and necessary diplomacy with diverse staff and volunteer basis, including stakeholders in many departments, must have excellent communication skills and command of the English language The ability to work with people of varying levels of management and from a variety of cultures Excellent written communication is required. This position has a lot of correspondence with volunteers and other members. Must have the ability to write clearly, constructively and articulately. Account/Portfolio Management experience preferred Association event planning experience preferred, but not required Must be committed to working both independently and as a team player Ability to relate well with others, build relationships and constructively interact with a variety of employees, volunteers and vendors Reliable and positive team player Great attention to detail, thorough and accurate work and deliverables

Leading prominent firm is seeking a Junior Associate Attorney with 0-2+ years of experience for their growing General Liability practice. Firm offers professional development and advancement opportunities and a collaborative work culture! Option to work in any of their Southern CA offices in downtown Los Angeles or Orange County. Will consider candidates who are either NEWLY ADMITTED to the CA Bar or who have PASSED the CA Bar and AWAITING ADMISSION. Qualifications: JD degree from an accredited law school 0-2+ years' experience Superior analytical and problem-solving skills Solid written and oral communication skills Admission to practice law in CA or awaiting admission Competitive Base Salary 105k-125k+ DOE Bonuses & Benefits include: Medical/Dental/Life Insurance/Flexible Spending/401k and more! Please email resume to ************************

Able to pass backrgound and drug test Perform a variety of manual tasks in the rental yard in support of the entire branch operation. The primary objective is to provide labor assistance to mechanics, sales staff, and other branch personnel in order to meet the needs of customers. Check equipment for damage, hours used, mileage and fuel level upon return to branch - Report machine condition to Counter Person/Service Manager for appropriate billing of customer Inspect rental equipment for safety decals, safety compliance, and ensure that equipment is in good working order. - Clean all equipment and maintain a clean work area - Load and unload rental equipment, and prepare equipment for rental Checkout and demonstrate equipment for customers as well as drive a delivery truck to pick-up and drop-off equipment - Greet customers and assist with customer inquiries

The Strategic Growth Associate I is responsible for assisting in identifying new business opportunities, building and maintaining client relationships, and contributing to the overall growth and profitability of a specific business unit. This person will help develop marketing strategies and propose short- and long-range business plans as well as acts as liaison with government agencies and offices. Partners with external businesses to coordinate the development of strategic relationships. This role requires a strong understanding of market trends, industry dynamics, and the competitive landscape. Assists in identifying and evaluating new business opportunities and potential markets. Helps to develop and implement strategic business development plans to achieve company goals. Builds and maintains strong relationships with clients, partners, and stakeholders. Prepares and delivers presentations and proposals to prospective clients. Conducts market research to stay updated on industry trends and competitor activities. Conducts client and competitor market research and analysis. Collaborate with internal teams to ensure alignment and support for business development initiatives. Develops and disseminates information on a continuous basis to all pertinent parties concerning the fulfillment of project goals and objectives. Works closely with subject matter experts to achieve goals and develop strategic partnerships. Validates progress toward and accomplishment of goals against specified objectives and success metrics. Communicate solutions and business plans to clients and potential clients with a clear understanding of the intended audiences for the solution. Reduces technical details of complex market dynamics and competitors into consumable and actionable intelligence for executive and senior levels. Monitors government funding reports and procurement forecasts on an on-going basis to identify potential opportunities. Tracks and reports on business development activities, including pipeline management and revenue forecasts. Networks and supports industry/client interaction to keep up-to-date on trends and cycles affecting new business development. Minimum Qualifications Bachelor's Degree in Business Administration, Marketing, or related field. 2-5 years of business development, sales, or a related field; preferably on government contracts. Proven track record of achieving business development targets and driving revenue growth and familiarity with government contracts and procurement processes is desired but not required. Other Job Specific Skills Strategic thinking and problem-solving abilities Ability to work and interact with all levels of staff Proficiency with business development tools Broad and deep understanding of our company capabilities, competitors and market forces to support our strategies and business planning processes Must be detail-oriented and can multi-task Strong oral and written communication skills Self-motivated and forward thinker Highly organized, team-oriented, enthusiastic, independent thinker, and collaborative Ability to conduct thorough market research and analysis Excellent presentation and proposal writing skills High level of professionalism and integrity Strong organizational and time management skills Problem-solving skills to help business partners and clients establish and execute their goals

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As an Associate Paralegal, Privacy at GitLab, you'll support our global data privacy program and help ensure we handle user and customer data in a lawful, transparent, and consistent way. You'll manage complex data subject requests and respond to government and law enforcement inquiries, collaborating closely with support engineers and the Legal, Security, and Engineering teams. You'll review vendor data processing agreements against GitLab's privacy playbook, track and apply changes in global privacy regulations like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and maintain clear records that support audits and assessments. In this role, you'll contribute directly to GitLab's commitment to privacy and data protection, helping teams across the company follow established procedures and uphold the trust of the people who rely on GitLab. Some examples of our projects: Managing responses to non-standard data subject requests and government production requests Reviewing and flagging vendor processing agreements to ensure compliance with GitLab's privacy policies What you'll do Collaborate with support engineers to draft clear, consistent responses to non-standard data subject requests under the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other privacy regulations. Manage and coordinate responses to government and law enforcement requests for data, ensuring timely, accurate, and compliant production in line with GitLab's policies. Review vendor data processing agreements to identify privacy and data protection issues, and escalate discrepancies against GitLab's privacy playbook and standards. Follow established privacy playbooks and procedures to support compliance activities and ensure consistent handling of requests and reviews. Monitor developments in global privacy laws and regulations and help update internal processes, guidance, and templates as needed. Partner with Legal, Security, Engineering, and other cross-functional teams to integrate privacy requirements into business operations and product workflows. Maintain organized, detailed records of privacy-related activities, including requests, reviews, and decisions, and support internal audits or assessments. What you'll bring Experience working in privacy compliance, data protection, or legal operations in a technology, software, or similarly regulated environment. Foundational understanding of global privacy laws and frameworks, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Familiarity with privacy management tools or platforms, with an interest in learning systems like OneTrust or similar solutions. Understanding of basic data security concepts and how they connect to privacy obligations and risk management. Ability to interpret and follow detailed playbooks and procedures with consistency and accuracy. Strong attention to detail and organizational skills to track and manage multiple privacy-related tasks, requests, and deadlines. Clear written and verbal communication skills to explain privacy concepts and collaborate with Legal, Security, Engineering, and other cross-functional teams. Openness to learning, with readiness to apply transferable skills from related legal, compliance, or operations roles and contribute in a distributed, asynchronous environment. About the team The Privacy team within Legal at GitLab supports and maintains GitLab's global data privacy compliance and governance. We manage data subject requests, government and law enforcement inquiries, and vendor data processing agreements, and work to align our practices with regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We are distributed across regions and collaborate asynchronously, partnering closely with Legal, Security, Engineering, Product, and Support to embed privacy requirements into GitLab's platform and operations. Our current focus is on scaling clear, repeatable processes and playbooks for handling complex privacy requests while supporting GitLab's commitment to transparency and data protection. How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Welcome to Perennial. Perennial is raising the standard for measurement, monitoring, reporting, and verification (MMRV) for agricultural emissions reductions and carbon removal. Our technology powers both Scope 3 emissions measurement for leading food, fiber, and beverage companies and carbon credit programs for regenerative agriculture developers. We're a small, mission-driven team backed by world-class investors, working to bring rigor, scale, and cost-effectiveness to soil carbon measurement worldwide. At Perennial, you'll join a collaborative team with backgrounds spanning science, technology, carbon markets, and agriculture - united by a shared commitment to tackling climate change. Our headquarters is located in Boulder, CO USA. We are a fully-flexible company for remote and hybrid work. This position is limited to the United States.Position Overview We're looking for a Growth & GTM Associate to join our commercial team. This hybrid role sits at the intersection of content marketing, growth experimentation, and signal-driven outbound engagement. You'll report to the Director of Marketing and collaborate closely with our business development and sales leaders. You will: Create and distribute content. Build and test signal-driven outbound motions. Support sales enablement, including customer-facing materials and monitoring inbound opportunities like RFPs. We're looking for someone analytical, curious, hungry, and excited to learn - who sees marketing and GTM as an engine to be tested, measured, and improved. What You'll Do Content & Thought Leadership Interview co-founders and subject matter experts; turn transcripts into a steady stream of high-quality LinkedIn posts. Repurpose posts into blog articles, email updates, and ad creative. Write and edit case studies, educational blog posts, newsletters, and linkedin copy (organic and ads) Contribute to market expansion opportunities, including referral programs, event planning and sponsorships, podcast interviews, webinars, and more Support the content needs of demand-gen campaigns aimed at sustainability and carbon project decision-makers Signal-Driven Outbound Experiments Build targeted micro-lists of high-fit accounts using engagement, intent signals, and enrichment tools. Draft and send personalized outreach messages and sequences (LinkedIn or email), and schedule initial calls Test outbound approaches and report on conversion, scaling what works. Monitor engagement signals (likes, follows, comments, clicks) to inform outbound strategy and broader GTM planning. Sales Enablement & Market Intelligence Support sales team with customized decks, sales enablement materials, and light customer-facing reports Help maintain dashboards and own reports on campaign and outbound performance. Monitor industry channels for relevant RFPs from target accounts and flag opportunities to the commercial team. What You'll Bring 2-4 years of experience in growth marketing, demand generation, marketing operations, or GTM-related roles (B2B startups preferred). Strong writing and editing skills; ability to distill conversations into clear, engaging content. Video and/or podcast editing experience is a plus. Experience or strong interest in outbound engagement (with a marketing/growth lens vs. traditional SDR approach). Analytical mindset; comfortable working with data to measure, learn, and iterate. Familiarity with tools like HubSpot, Clay, or similar is a plus. Bonus: experience in sustainability, climate tech, carbon markets, or regenerative agriculture. You'll Thrive in This role If You... Enjoy flexing between content creation and data-driven campaign work. Think of GTM like a product: run experiments, learn, and scale. Are comfortable wearing multiple hats in a growing, mission-driven startup. Want to grow into a marketing leader who understands both “fuel” (content) and “engine” (distribution). Why You'll Love Working Here Mission-Driven Impact: Contribute directly to solving one of the most urgent global climate change challenges - soil health - through technological innovation. High-Performance Culture: Join a talented, fast-paced team where your ideas and work drive meaningful impact. Leadership & Growth: Take ownership of projects, mentor others, and grow your leadership skills in a dynamic environment. Work-Life Balance: Enjoy flexible work arrangements, generous PTO, and comprehensive health, dental, vision, HSA, and 401(k) benefits. Strive for Excellence and Challenge the status quo: See some of our recent press about the problems we're committed to solving. Competitive compensation packages: Our team is our most valuable asset. We want everyone who works for us to feel fairly compensated for the impact they bring to our mission. The team member in this role can expect a starting salary in the range of $70-90K alongside equity in the company. Compensation outside this range may be considered for exceptionally well-qualified candidates, depending on experience and expertise. Perennial is an equal opportunity employer: We celebrate and embrace diversity and are committed to building a team that represents a variety of experiences, backgrounds, and skills. We do not discriminate on the basis of race, color, religion, marital status, age, gender identity, gender expression, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or other applicable legally protected characteristics.

Purchasing Associate Since 1994, iCorps Technologies has provided managed IT services and technology consulting to businesses including small, mid-sized, and large organizations. The team works with clients across multiple industries to deliver solutions in cloud adoption, AI, and cybersecurity. Job Description: This position will work closely with the consulting staff and the sales team to provide hardware and software solutions to our clients. The main focus will be to generate hardware and software sales proposals for consultants and sales team leveraging relationships with partners and vendors. Responsibilities: Promote product and service offerings while educating consultants about partner promotions, volume discounts, etc. Research products and make recommendations to team members. Responsible for all aspects of the procurement process including proposal creation, placing, tracking and communicating all client orders. Must stay on top of client renewals and process timely Create and analyze weekly procurement reports. Assist management with special projects on an as needed basis. Some reception back up will be required. Required Skills/Experience: 1 to 2 years of related experience The candidate must be extremely detail oriented, possess excellent communication and organizational skills, and work comfortably in a fast paced, fluid environment. Strong problem solving capabilities. Ability to multi-task, effectively manage time, and prioritize projects. Industry knowledge of products and services as well as a proficiency in Microsoft 365, Quoteworks software is a plus. Effectively communicate with consultants and vendors in a timely, professional and thorough manner. Highly motivated team player and willing to take on additional responsibilities as they arise. The candidate should have a hands on work style, be a team player and always willing to roll up their sleeves to get the job done. iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law. For more information, please visit our website at ************** or send your resume

The Compliance and Credentialing Associate reports to the Compliance and Credentialing Specialist. This position is responsible for identifying and addressing potential regulatory issues to the Compliance and Credentialing Specialist. Compliance program activities include advising, training, independent testing & monitoring, reporting, escalation, and oversight to the LCSW, LICSW, LADAC and other clinicians. The Associate will be facilitating successful maintenance of Clinicians by performing ongoing monitoring processes of all required program clinicians in accordance with industry and contractual standards. Maintains a communication tracking spreadsheet for the credentialing and compliance program Assists Manager with the maintenance logs for confidential reporting, and investigation of compliance Coordinates with the Compliance and Credentialing Specialist in response to identified compliance questions, quality assurance concerns, or federal/state inquiries or Assist Supervisor with efforts to communicate credentialing and compliance program protocols, including written materials and training programs designed specifically to promote understanding of compliance issues, laws and regulations, and consequences of non-compliance. Utilizes available resources; attend seminars and training programs, develop peer contacts, and research various industry information resources (i.e., Internet sites, newsletters, ) as necessary. Assist Manager with maintaining a consistent management reporting process that provides timely and relevant information on all aspects of compliance, quality assurance and credentialing issues. Reviews reported issues, concerns, or questions related to compliance and credentialing matters and presents to Manager for review. In coordination with the Compliance and Credentialing Specialist, provide a timely response, and participates in compliance investigations, including maintaining the confidentiality of information reported by individuals in order to protect both the individual and the subject of the investigation. Meets regularly with program director(s) regarding program finance needs. Use independent judgment and discretion to make recommendations to Revenue Department management on issues that impact the program and staff as it relates to program operations/services and BPHC Maintains a working knowledge of Medicaid Time Study for the Health Baby Health Child program and medical insurance as it relates to third party billing. Assists with Carelogic System maintenance as needed. Performs other duties as required by management.

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Cleanroom experience is preferred with keen attention to detail in inspection of their work including the materials used. Also good hand eye co-ordination for assembly and detail oriented in their written documentation. Manufacturing experience is needed as this is a fast paced manufacturing environment, spending extended periods of time standing on their feet. Must follow written procedures plus have the ability to follow both verbal and written instructions. Patience and the ability to communicate while adapting to diverse group activity. Additional Information Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description Cleanroom experience is preferred with keen attention to detail in inspection of their work including the materials used. Also good hand eye co-ordination for assembly and detail oriented in their written documentation. Manufacturing experience is needed as this is a fast paced manufacturing environment, spending extended periods of time standing on their feet. Must follow written procedures plus have the ability to follow both verbal and written instructions. Patience and the ability to communicate while adapting to diverse group activity. Additional Information Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.

About ITS: Do you have the CHOPS? IT Solutions lives its values: Client Success is Our Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. If your values align, we want you to be a part of a fast-growing Managed Service Provider specializing in providing high-end technology solutions to small and mid-market businesses. IT Solutions is a nationally recognized leader in the IT space, with over 25 years of experience and thousands of satisfied clients. Join and grow with us, as we continue to innovate new ways to help businesses Experience Excellence. Job Summary: The Associate Strategic Advisor provides personalized, strategic guidance to maximize existing IT investments to ensure desired business outcomes are achieved through technology alignment and technology roadmaps. As most clients rely on IT Solutions as their sole technology resource for day-to-day support and project initiatives, the Associate Strategic Advisor position requires strong technical aptitude, and to be equally adept with time-management and problem-solving skills. A successful candidate translates complex IT concepts into actionable business-case drivers, manages client expectations with internal business processes, and is well organized and efficient. The candidate must be willing to take the initiative and learn and have strong written and verbal communication skills. Responsibilities: Committed to act as the primary client advocate ensuring client satisfaction and client retention. Serve as the trusted technology advisor responsible for defining and directing IT strategy for distinct client list of medium to enterprise-sized clients and house accounts/SMB client base. Create and deliver bi-annual Strategic Advisor report and 5-year roadmaps for managed clients. Maintain in-depth understanding of clients' business to align technology recommendations and solutions with business goals. Host and attend regular cadence meetings with clients, while documenting each client interaction in a timely and accurate matter. Perform IT risk planning and implement management strategies to improve overall security posture. Engage in IT budget planning and management of day-to-day IT operations. Ownership and management of accurate client invoicing and quarterly true ups. Manage and maintain c-level and senior level relationships with medium and large organizations. Regularly set and follow through with expectations of C-level contacts via effective verbal and written communication. Collaborate with the Strategic Advisors and Director, Customer Success, to interpret account management processes, goals, challenges, and concerns. Manage documenting technical environments in a consistent and organized fashion. Balance client account priorities with the company's internal business processes. Knowledge, Skills, and Abilities: Strong oral and written communication skills Effective time management and multi-tasking skills Maintains the ability to stay organized and be detail-oriented Demonstrates a passion for solving problems or helping others and take the initiative in driving continuous improvement/execution excellence Exceptional organizational skills, including the ability to self-manage and multi-task effectively and accurately in a fast-paced and dynamic environment General understanding of on-premises and cloud-based networking environments. General understanding of Microsoft licensing (SPLA, O365, M365, Azure, etc.). Excellent customer service skills and ability to work with a variety of businesses, technologies, and personalities. Strong presentation skills both in-person and virtually using MS Teams. Proven ability and desire to stay current with the latest technology trends, shifts in the market. Working knowledge and understanding of the latest versions of Windows Server, Active Directory, Exchange Server, Office 365, VMware, Citrix, SANs, public cloud platforms (Azure, AWS, etc.). Proven ability to follow established processes to produce standard results. Excellent follow-through skills and the ability to anticipate and address business needs proactively. Possess a strong work ethic; self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies; have a strong sense of urgency. Excellent time management and organizational skills in managing through multiple priorities with overlapping tasks across multiple businesses. Team-oriented attitude balanced with the ability to work independently with minimal supervision. Strong analytical, problem-solving, and project management skills. Understanding of Information Technology Infrastructure Library (ITIL) framework/ITIL certified Understanding of NIST Framework Standards Understanding of compliance requirements and controls such as HIPAA, PII, PHI, PCI/DSS, etc. Experience Minimum of 2 years in IT account management or technical industry, preferably working for a managed service provider, with a keen understanding of the business model and best practices. Previous MSP experience strongly preferred. Bachelor's degree in business administration, Communications, Computer Science, or related fields (preferred). ITS offers a full benefits package, including: Rich Medical and prescription plans Dental & Vision Paid Holidays and Flexible Paid Time Off 401K/401K Roth with Safe Harbor matching Stock Appreciation Rights Company-paid life insurance, long-term and short-term disability insurance Company-paid mental health support & financial wellness services FSA for medical and dependent care HSA option with compatible medical plan Company-paid training, materials, and exams Performance-based bonuses IT Solutions is an equal employment opportunity employer that provides opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the Job: CTLGroup is looking for a recent graduate, Building Envelope Associate, for multiple offices (Chicago, New York, Atlanta), who will focus on both new construction and existing building projects. This role combines technical knowledge, communication, and field work for a wide range of new and existing construction projects. The person will collaborate closely with architects, contractors, and internal teams to design and deliver high-performance, code-compliant exterior enclosure systems. Take the opportunity to learn more about the service at CTLGroup. We are passionate about our work and the talented individuals and team that get to learn and deliver complex projects on a regular basis. Key Responsibilities: * Work in all aspects of the building sciences, which include repair and restoration projects for existing buildings and new construction projects. Also includes exposure to assessing building mechanical systems, fire-resistant materials, and computer modeling for building energy use, embodied carbon, and the likelihood of condensation. * Field review and other contract administrative duties as required. * Forensic inspections of existing buildings to diagnose failures or determine the condition of various building envelope systems. * Assist with construction monitoring, field investigations, condition assessments, construction observations, project drafting, structural design and analysis, and site inspections. * Assist with research of new products and systems as needed for the servicing or portfolio of projects. * Assist with writing reports related to field work and research. * Computer-aided analysis of building envelope details and performance (training will be provided). * Assisting with the preparation of bid specifications, drawings, and sketches. * Internal roles in the ongoing development of our technical standards and design tools. * Ability to use Python (or other programming language) or an AI-based tool to simplify a repeatable task is an asset. * Drawing and specification review for new construction projects. * Review of submittals and shop drawings during construction. * Implementation and adherence of CTLGroup's quality assurance programs to ensure that services meet CTLGroup's standards and our client's expectations. * Assist with the development and delivery of in-house and eventually client education and training programs. * Attend continuing education seminars (whether in-house or third party), and provide a summary of the information learned to your team. Qualifications: * Bachelor's degree in engineering or architecture, Architectural Engineering, Building Science, Structural Engineering, or a related field; master's or PhD an asset. * Must have a working knowledge and ability to use programs such as Microsoft Word, Excel, PowerPoint, and Bluebeam (or another PDF mark-up tool). * Excellent communication skills, both verbal and written. * Ability to manage multiple tasks, priorities, and deliverables on an ongoing basis. * Must be willing to work at heights, including climbing ladders and working on a swing stage. * A valid driver's license is required for all locations. * Access to a vehicle is required for Chicago and Atlanta locations. * EIT designation is an asset. * Basic knowledge of exterior wall systems, construction assemblies, and industry codes is an asset. * Ability to use Python (or other programming language) or an AI-based tool to simplify a repeatable task is an asset. * Working knowledge of AutoCAD, Revit, SketchUp, Rhino, or other graphic modeling programs is an asset. Work Environment: * Combination of office, laboratory, and field settings. * Travel to project sites as required (local and regional). Who we are: We are CTLGroup, a team of engineers, architects, scientists, and consultants who are seasoned technical experts possessing unparalleled experience, knowledge, and testing proficiency in structures and materials. Our integrated team is backed by one of the most sophisticated commercial structural and building materials laboratories in the United States. Whether providing technical consultation, conducting laboratory studies, performing failure investigations, or offering expert testimony, we aim to solve our clients' problems and assist in achieving their objectives. Beyond delivering mere data, our team provides a foundation of confidence upon which our clients can build. * This job description describes the general nature of the position. The above declarations are not intended to be a complete list of responsibilities, skills and abilities required to do the job.CTLGroup provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About the Job: CTLGroup is looking for a recent graduate, Building Envelope Associate, for multiple offices (Chicago, New York, Atlanta), who will focus on both new construction and existing building projects. This role combines technical knowledge, communication, and field work for a wide range of new and existing construction projects. The person will collaborate closely with architects, contractors, and internal teams to design and deliver high-performance, code-compliant exterior enclosure systems. Take the opportunity to learn more about the service at CTLGroup. We are passionate about our work and the talented individuals and team that get to learn and deliver complex projects on a regular basis. Key Responsibilities: Work in all aspects of the building sciences, which include repair and restoration projects for existing buildings and new construction projects. Also includes exposure to assessing building mechanical systems, fire-resistant materials, and computer modeling for building energy use, embodied carbon, and the likelihood of condensation. Field review and other contract administrative duties as required. Forensic inspections of existing buildings to diagnose failures or determine the condition of various building envelope systems. Assist with construction monitoring, field investigations, condition assessments, construction observations, project drafting, structural design and analysis, and site inspections. Assist with research of new products and systems as needed for the servicing or portfolio of projects. Assist with writing reports related to field work and research. Computer-aided analysis of building envelope details and performance (training will be provided). Assisting with the preparation of bid specifications, drawings, and sketches. Internal roles in the ongoing development of our technical standards and design tools. Ability to use Python (or other programming language) or an AI-based tool to simplify a repeatable task is an asset. Drawing and specification review for new construction projects. Review of submittals and shop drawings during construction. Implementation and adherence of CTLGroup's quality assurance programs to ensure that services meet CTLGroup's standards and our client's expectations. Assist with the development and delivery of in-house and eventually client education and training programs. Attend continuing education seminars (whether in-house or third party), and provide a summary of the information learned to your team. Qualifications: Bachelor's degree in engineering or architecture, Architectural Engineering, Building Science, Structural Engineering, or a related field; master's or PhD an asset. Must have a working knowledge and ability to use programs such as Microsoft Word, Excel, PowerPoint, and Bluebeam (or another PDF mark-up tool). Excellent communication skills, both verbal and written. Ability to manage multiple tasks, priorities, and deliverables on an ongoing basis. Must be willing to work at heights, including climbing ladders and working on a swing stage. A valid driver's license is required for all locations. Access to a vehicle is required for Chicago and Atlanta locations. EIT designation is an asset. Basic knowledge of exterior wall systems, construction assemblies, and industry codes is an asset. Ability to use Python (or other programming language) or an AI-based tool to simplify a repeatable task is an asset. Working knowledge of AutoCAD, Revit, SketchUp, Rhino, or other graphic modeling programs is an asset. Work Environment: Combination of office, laboratory, and field settings. Travel to project sites as required (local and regional). Who we are: We are CTLGroup, a team of engineers, architects, scientists, and consultants who are seasoned technical experts possessing unparalleled experience, knowledge, and testing proficiency in structures and materials. Our integrated team is backed by one of the most sophisticated commercial structural and building materials laboratories in the United States. Whether providing technical consultation, conducting laboratory studies, performing failure investigations, or offering expert testimony, we aim to solve our clients' problems and assist in achieving their objectives. Beyond delivering mere data, our team provides a foundation of confidence upon which our clients can build. * This job description describes the general nature of the position. The above declarations are not intended to be a complete list of responsibilities, skills and abilities required to do the job.CTLGroup provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future! Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. The Associate, Corporate Venturing, will support the Manager, Corporate Venturing to maximize the strategic value of NRG's Corporate Venture Capital (“CVC”) fund by enhancing connectivity between NRG's external Corporate Venture partner and NRG's business units. The Associate will play a critical role in supporting and expanding NRG's CVC program by absorbing existing operational responsibilities and owning net-new expansion initiatives to increase the impact of the CVC fund. The Associate will enhance existing CVC operations by tracking fund impact, improving processes, managing high-priority stakeholders and developing fund deliverables. Additionally, the Associate will be responsible for actively identifying, constructing and executing on new opportunities to expand the program's reach. The Associate will work regularly with internal stakeholders, such as the CVC Working team, subject matter experts, and business units, while also interacting with external parties such as NRG's CVC partner, startups, investors and other members of the startup ecosystem. Overall, the Associate's goal will be to support CVC in its pursuit of program KPIs by generating and providing insights that support potential investments, start-up partners, pilots, learnings, or other valuable fund programs, initiatives and activities. This role will report into the Manager of Corporate Venturing, a member of the Corporate Strategy team's Discovery and Insights group. The Discovery and Insights team sits on the cutting edge of technologies and markets to help NRG look ahead to the future. The broader Corporate Strategy team also engages in early-stage and emerging opportunity identification, investment and testing to promote sustained value creation and competitive advantage. Essential Duties/Responsibilities: Generate high-quality market intelligence through: Startup-specific memos and updates Perspectives on recent fundraises and financing rounds Reports on venture market trends and associated implications for NRG Thematic and sector-focused deep dives Develop and present clear, concise reports and presentations summarizing investment research and recommendations, including but not limited to the following: Ad-hoc materials such as CVC program overviews, introduction decks, board materials and presentations related to specific, high-priority investment or commercial opportunities Scheduled deliverables including newsletters, quarterly management updates, and year-end reviews Collaborate with internal and external experts to assess investment strategies, monitor portfolio performance, and make necessary adjustments to align with investment and fund goals Track progress toward fund KPIs, particularly those that highlight the program's impact on NRG Lead the competitor innovation and investment tracking workstream Support stakeholder management by streamlining meeting documentation, tracking outstanding questions, and ensuring that follow-up actions are cleared on intended schedule Improve program documentation by owning the development of one-pagers, post-mortems, and a centralized document repository Optimize usage and value from PitchBook, other venture tools and secondary sources • Manage logistics and scheduling for major events (e.g., Sector Sessions, Demo Days) • Attend relevant start-up events to continue building internal perspective on start-up landscape Essential Duties/Responsibilities (cont): Provide support for the broader Corporate Strategy team on an ad-hoc basis Working Conditions: • Located in Houston, TX office (Downtown) • Hybrid workforce segmentation (3 days in the office per week) • Some overtime required as special projects arise • Some travel may be required Minimum Requirements: • Bachelor's degree and excellent academic record 1-3 years of professional experience in a highly dynamic corporate setting Strong analytical, critical thinking, research and communication skills with the ability to evaluate and synthesize insights into compelling deliverables Proficiency with tools such as MS PowerPoint, Word and Excel Highly organized with the ability to manage multiple workstreams and meet deadlines Collaborative, proactive, and eager to contribute to a growing and dynamic team Creativity and futuristic thought Additional Knowledge, Skills and Abilities: Experience or demonstrated interest in venture capital or corporate VC a plus • Background in energy and home services industry Prior experience working with cross-functional teams • Teamwork and cross-functional leadership skills • Willingness and ability to work in an environment of uncertainty • Excellent communication skills; i.e. effectively communicates with internal groups on ideas and resolves issues NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent.

Are you a self-motivated and reliable person who can work with children and adults with disabilities while helping them develop their skills and grow? Then we need you! Our respite program needs your talent to work in a caring and supportive environment to allow our clients to increase skills in various areas, meet their goals, and reach their full potential, both now and in the future. The Respite Associate provides occasional care for clients with intellectual and developmental disabilities. The primary responsibilities of the Respite Associate are supervising activities, providing companionship and coordinating care with caregivers in the client's residence and in the community. Role will primarily require working evening and weekend shifts to accommodate our client families' needs outside of school hours and typical weekday work schedules, with some daytime hours based on client and program need. Our skilled staff will provide you with the training you need to feel comfortable and confident providing respite services. ESSENTIAL JOB FUNCTIONS Provide quality care for people with disabilities by actively engaging the clients with recreational activities in the home or community setting, such as: arts & crafts, games, music, computer, socialization, reading, and other activities based on client choice. Provide support to clients with basic living skills which includes toileting, hygiene care, food prep, feeding assistance, dressing, chores, and other activities that are fundamental to daily living. Adhere to the rules of the respite program, following agency policies and procedures. Follow family's home rules, respecting cultural and other home practices. Observe and apply safety protocols as needed to ensure safety for both clients and staff. Complete and submit timely and accurate billing-related data. Maintain confidentiality of client data in adherence with HIPAA requirements. Provide occasional coverage for our Kaleidoscope Adult Community program on weekdays during regular business hours, which focuses on daily living and community interaction skills in a clinic or community setting. QUALIFICATIONS Minimum Education, Experience & Training Equivalent to: High School diploma or GED required. Must be at least 18 years of age. Prior experience in a care-taking role for persons with disabilities preferred. Willing to work evening and weekend shifts, with some daytime hours based on client and program need. Knowledge, Skills & Abilities: Effective communication skills and an ability to interact respectfully and sensitively with clients, client's family and ESNorCal staff. Committed to ESNorCal values, including resilience and inclusion. Physical Requirements: Frequent bending, reaching, squatting, kneeling, twisting in order to observe, assess, and interact with clients. Ability to stand or sit for extended periods of time, stand for up to 6-8 hours a day. Occasional lifting, carrying, and loading/unloading toys and materials up to and including 25 lbs. to 50 lbs. used in home visits. Ability to physically implement behavior management strategies including responding to physically aggressive behavior. Visual and auditory ability to work with clients, staff and others in the workplace continuously. Ability to utilize computer, cell phone (iPhone). Must be able to communicate effectively within the workplace, read and write using the primary language within the workplace. Frequent speaking and listening to clients, staff, and other professionals in meetings and on the phone. Frequent driving (to and from office and client homes); reliable transportation needed. Frequent work inside client homes; occasional work in outdoor settings. CONDITIONS OF EMPLOYMENT Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position. Must have a valid California Driver's License with Insurance and maintain a clean driving record. Must pass health screenings and clear TB testing based on company policies. Ability to obtain and maintain clearance through the Office of Inspector General. Ability to obtain and maintain Safety Care certification. Ability to obtain and maintain CPR certificate. Must attend required training. Time Type: Part time Compensation:$21 - $22/hr The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization. Easterseals Northern California is an equal opportunity employer.

Engage with customers to understand the PoC technical requirements, focusing on goals, APIs, data pipelines, deliverables, and success criteria. Identify specific hardware, network, and software dependencies, including storage, cloud services and AI resources. *Telecommuting role to be performed anywhere in the U.S. What You Will Do: Deploy and configure Red Hat OpenShift resources within the PoC environment. Document and demonstrate solutions by developing documentation, diagrams, code comments, and code reviews. Write custom YAML manifests for defining Red Hat OpenShift resources. Build multi-product demos and AI/ML workflows using Predictive and Generative AI, utilizing the Red Hat product and Red Hat AI stack. Develop use cases that showcase the value of Red Hat OpenShift and related products, emphasizing AI integration, automation with Red Hat Ansible Automation Platform which includes creating and guiding new feature development based on insights from customer engagements. Perform troubleshooting of Red Hat products, including Red Hat OpenShift Container Platform, Red Hat OpenShift AI, RHEL AI, and Red Hat OpenShift Virtualization Platform, to restore normal functioning. Work with cross-functional teams (product, development, platform engineers) to analyze and clarify business requirements. Implement DevOps practices for continuous integration using Red Hat Openshift Pipelines. Share test findings, conclusions, sugestions, and best practices through reports, presentations, Red Hat Developer blogs, and official documentation to assist partners and customers. Design, develop, containerize, and deploy AI/ML applications and models using Red Hat OpenShift AI. Participate in customer calls, providing guidance on product installation and maintenance procedures, and support the troubleshooting of customer environment problems. Review blogs and documentation related to AI, Application Development, DevOps, and Red Hat products to enhance technical expertise. What You Will Bring: Master's degree (U.S. or foreign equivalent) in Computer Science or related field and one (1) year of experience in the job offered or related role. Must have one (1) year of experience with: Kubernetes, Red Hat OpenShift, Podman Desktop, and cloud-native technologies as well as microservices architecture, including API design and versioning; enterprise container architectures and solutions, Red Hat OpenShift, Red Hat Enterprise Linux, and deploying and running container solutions in private, public, and hybrid clouds; CI/CD tools, including Git and Red Hat OpenShift GitOps (ArgoCD); MLOps, covering deep learning frameworks, RAG implementation, and robust model deployment and fine-tuning strategies, specifically within the Red Hat OpenShift AI environment; Red Hat Enterprise Linux, managing containerized applications on Red Hat OpenShift, and automating infrastructure with Red Hat Ansible Automation Platform; Granite family of LLMs, and open source communities, including InstructLab, vLLM, Open Data Hub, and Pytorch; upstream development practices using languages Go, Python, Java, or C++ and agile workflows; and communicating the value proposition of Red Hat OpenShift technology in comparison to DIY Kubernetes and VMware-based initiatives. Must have six (6) months of experience with Telecommunications Technologies and Networking Infrastructure. #LI-DNI The salary range for this position is $113,547 - $125,986/year. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

ISCS provides software and services to the P&C insurance industry. We designed our product, the SurePower Innovation modern enterprise suite, to be your strategic choice to drive your business success. We do this through our unique combination of the right technologies, our talented people, and our field-proven processes. Key Differentiators: -The customer-driven nature of our product -The rock-solid character of the system you begin configuring -The breadth of functionality of SurePower Innovation -The insurance "intelligence" that is a natural part of the system -Our ability to offer agent, consumer, internal and third-party interfaces -The benefits of running personal, commercial, and specialty lines on the same system -Our combination of technology, insurance expertise and agile implementation methodology -Our 100% implementation success rate -Our dependable release schedule of enhancements to SurePower Innovation ISCS has been named a "Top Workplace" in Silicon Valley 5 years running! ISCS is an Equal Opportunity Employer Job Description ISCS is currently seeking a Fulfillment Associate. **Must be able to work 9pm-6am Monday-Wednesday and 3:30pm-12:30am Saturday and Sunday. OFF on Thursday and Friday. RESPONSIBILITIES · Equipment o Performs “first level” trouble-shooting on equipment which performing abnormally. o Performs regular customer-centric maintenance on all production equipment. o Vendor service § Places service call with vendor if equipment is malfunctioning. § Follows up on service calls to ensure that vendor service personnel can resolve issues as efficiently as possible; alerts Fulfillment Supervisor to issues with vendor service response. § Maintains service logs for the equipment appropriately. § Preferred equipment experience with: any printer within the Xerox DocuTech line (specifically Xerox HLCxxx or Xerox 4127) or experience with mid-size insertion equipment (specifically Neopost DS1200 or Neopost DS200) · Meters - When necessary, adds funds to meters, and reports the additions to the Fulfillment Supervisor. · Postage - Completes Meter Balancing Logs accurately and completely, and researches non-balanced conditions; all Meter Balancing Logs that do not balance must be approved by either the Fulfillment Supervisor or the Vice President - Customer Services. · Production o Manages processing, printing, folding/insertion, and metering of production documents. o Ensures that production output is accurate and correct. o Completes Production Logs accurately and completely. o Alerts the Fulfillment Supervisor as to issues that may have significant impact on production schedules. o Customer processing cycles § Initiates and monitors customer processing cycles, recording appropriate information into the appropriate audit documents. § Immediately reports issues to the ISCS Support Team of issues that may adversely impact the completion of said cycles. o United States Post Office § Transports customer mail directly to the Post Office when necessary, along with associated paperwork. § Transports other paperwork to and from the Post Office. · Communication o Responsible for accurately and completely informing oncoming shifts of issues related to production, including but not limited to § Customer cycle activity. § Equipment and equipment service status. § Special instructions related to the day's activities or assignments. o By the same token, responsible for receiving information from offgoing shifts of the like issues. o Should it not be possible to complete this communication verbally (e.g., staff not present due to a holiday), then this communication will be given in writing. · Supplies o Alerts Fulfillment Supervisor when inventories of particular supplies or stock becomes low. o Maintains and operates the paper perforation equipment in order to keep inventory of perforated paper at sufficient levels for production. · Security - Responsible for ensuring visitor log for Fulfillment Center is accurately and fully completed when visitors enter the Fulfillment Center. · Provides information, observations, etc., to the Fulfillment Supervisor of potential process changes that would improve Operations and Fulfillment through increased efficiency, accuracy, productivity, etc. · It is understood that certain responsibilities listed may be shift-specific. · All other tasks that may be assigned from time to time by the Fulfillment Supervisor or the Vice President - Customer Services. Additional Information All your information will be kept confidential according to EEO guidelines.

ISCS provides software and services to the P&C insurance industry. We designed our product, the SurePower Innovation modern enterprise suite, to be your strategic choice to drive your business success. We do this through our unique combination of the right technologies, our talented people, and our field-proven processes. Key Differentiators: -The customer-driven nature of our product -The rock-solid character of the system you begin configuring -The breadth of functionality of SurePower Innovation -The insurance "intelligence" that is a natural part of the system -Our ability to offer agent, consumer, internal and third-party interfaces -The benefits of running personal, commercial, and specialty lines on the same system -Our combination of technology, insurance expertise and agile implementation methodology -Our 100% implementation success rate -Our dependable release schedule of enhancements to SurePower Innovation ISCS has been named a "Top Workplace" in Silicon Valley 5 years running! ISCS is an Equal Opportunity Employer Job Description ISCS is currently seeking a Fulfillment Associate. **Must be able to work 9pm-6am Monday-Wednesday and 3:30pm-12:30am Saturday and Sunday. OFF on Thursday and Friday. RESPONSIBILITIES · Equipment o Performs “first level” trouble-shooting on equipment which performing abnormally. o Performs regular customer-centric maintenance on all production equipment. o Vendor service § Places service call with vendor if equipment is malfunctioning. § Follows up on service calls to ensure that vendor service personnel can resolve issues as efficiently as possible; alerts Fulfillment Supervisor to issues with vendor service response. § Maintains service logs for the equipment appropriately. § Preferred equipment experience with: any printer within the Xerox DocuTech line (specifically Xerox HLCxxx or Xerox 4127) or experience with mid-size insertion equipment (specifically Neopost DS1200 or Neopost DS200) · Meters - When necessary, adds funds to meters, and reports the additions to the Fulfillment Supervisor. · Postage - Completes Meter Balancing Logs accurately and completely, and researches non-balanced conditions; all Meter Balancing Logs that do not balance must be approved by either the Fulfillment Supervisor or the Vice President - Customer Services. · Production o Manages processing, printing, folding/insertion, and metering of production documents. o Ensures that production output is accurate and correct. o Completes Production Logs accurately and completely. o Alerts the Fulfillment Supervisor as to issues that may have significant impact on production schedules. o Customer processing cycles § Initiates and monitors customer processing cycles, recording appropriate information into the appropriate audit documents. § Immediately reports issues to the ISCS Support Team of issues that may adversely impact the completion of said cycles. o United States Post Office § Transports customer mail directly to the Post Office when necessary, along with associated paperwork. § Transports other paperwork to and from the Post Office. · Communication o Responsible for accurately and completely informing oncoming shifts of issues related to production, including but not limited to § Customer cycle activity. § Equipment and equipment service status. § Special instructions related to the day's activities or assignments. o By the same token, responsible for receiving information from offgoing shifts of the like issues. o Should it not be possible to complete this communication verbally (e.g., staff not present due to a holiday), then this communication will be given in writing. · Supplies o Alerts Fulfillment Supervisor when inventories of particular supplies or stock becomes low. o Maintains and operates the paper perforation equipment in order to keep inventory of perforated paper at sufficient levels for production. · Security - Responsible for ensuring visitor log for Fulfillment Center is accurately and fully completed when visitors enter the Fulfillment Center. · Provides information, observations, etc., to the Fulfillment Supervisor of potential process changes that would improve Operations and Fulfillment through increased efficiency, accuracy, productivity, etc. · It is understood that certain responsibilities listed may be shift-specific. · All other tasks that may be assigned from time to time by the Fulfillment Supervisor or the Vice President - Customer Services. Additional Information All your information will be kept confidential according to EEO guidelines.