Manager Information Technology Applications jobs at United

Should be specialized with Salesforce deployments, understands Github, Codes, Repository, Branches, CI/CD, Salesforce APEX Classes, and Triggers, can run salesforce queries/reports in production, do code review and ensure coding standards, and most importantly jump on to production support calls as soon as issues reports. Must have a developer background, analytical and very through with attention to details. Strong understanding of Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud. Experience in Apex, Visualforce, Lightning Web Components, and SOQL is a plus. Experience in implementing Quote to Cash, Salesforce CPQ (Configure, Price, Quote) solutions. Ability to map business processes to Salesforce capabilities.

Our client, a public AI company delivering Enterprise AI software, is looking for a VP/Senior Director of Information Technology to lead and scale their IT organization. This executive will be responsible for shaping and executing the company's overall IT strategy, scalable systems, and secure, efficient operations across the enterprise. Responsibilities: Develop and execute a comprehensive IT strategy. Lead and inspire a team of IT professionals across HelpDesk, Business application and system management. Oversee all IT operations including cloud, ERP/CRM platforms, Corp IT cybersecurity, and data management. Partner with business units to understand their technology needs and deliver effective solutions that enhance productivity and efficiency. Ensure enterprise systems and platforms scale. Own and optimize the company's IT budget, vendor management, and technology procurement processes. Stay ahead of technology trends and innovations. Requirements: Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred). 10+ years of progressive IT leadership experience, with at least 5 years in a senior/executive role. Proven track record leading IT in a mid-sized to large organization (500-2,000 employees), ideally in a multi-site or hybrid environment. Deep experience with enterprise systems (ERP, CRM), cloud platforms (O365, Netsuite, Atlassian), Windows, MacOS and modern workplace tools. Strong knowledge of cybersecurity frameworks, data governance, compliance (e.g., SOC2, ISO 27001), and risk management. Demonstrated success in building, leading, and mentoring high-performing IT teams. Certifications such as CISSP or ITIL are a plus. Additional information: The company has 5 days a week office policy. The company has excellent benefits, a competitive compensation package and a generous equity plan. Candidates must be authorized to work in the United States without the need for current or future company sponsorship.

Who we are: We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq. What you will be doing: The Technology Director (On-Site) will lead the talented team at the Greensburg Salem School District in Greensburg, PA. You will be the primary interface between Questeq and the educational institution and will be responsible for managing the overall education technology delivery model. Essential Job Functions: Works pro-actively with the district's administrative team to achieve district goals Participates in the district's administrative team meetings (as required) Leads or serves as a member of the customer's technology committee (based on customer requirements) Serves as the primary contact for all technology-related communication Communicates effectively with all levels of the school system staff Proactively manages the IT support staff Oversees and executes the onsite day to day technical support and network operations Improves network, desktop hardware and software processes and supports critical business strategies Manages and coordinates projects Compiles project status reports Coordinates project schedules Leads project meetings Identifies and resolves technical problems Develops and manages the district technology budget and purchasing process according to established district business practices Manages and maintains software licenses Supervises the system-wide inventory of technology assets as defined between the school district and Questeq Identify technology infrastructure current and future needs Recommend technology improvements Conduct periodic district staff training for new applications or technology processes Manages and tracks call ticket queue, ticket documentation and time to close metrics Analyze ticket information and identify productivity improvements Identify opportunities to eliminate ticket causes Identify opportunities for remote resolution Adhere to all Questeq company policies Qualifications & Educational Requirements: Bachelor's degree in technically related field A+, Network+ and Microsoft technical certifications preferred Strong experience with Apple products and Windows preferred. Experience with leadership & vision Experience with strategic planning Familiarity with ethics & policies Instructional focus & familiarity with professional development Experience with team building & staff development Clearly defines and consistently communicated staff performance expectations Creates innovation and supports continuous staff improvement Rating, rewarding, and holding staff accountable for achieving specific goals Extensive experience with Information Technology Management Familiarity with communication and business systems management Experience with data management Must possess or be able to pass following clearances: Child Abuse History, Criminal Background Check, and Fingerprinting Clearances This is a fulltime, benefited position; medical, dental, vision and a 401k with company match

Immediate need for a talented Technical Project Manager/Technical Program Manager/Application Project Manager. This is a 12+ Months Contract opportunity with long-term potential and is located in Richmond VA or Mclean VA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID:25-95183 Pay Range: $55 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Must have skills: Technical Project Management, AWS, API , SDLC Proven experience in Technical Project/Program Management Solid understanding of APIs, integrations, and technical dependencies Knowledge of system design concepts and architectural discussions Experience working in AWS or cloud-native environments Strong background in Agile/Scrum methodologies Proficiency with JIRA, Confluence, and documentation best practices Excellent communication, stakeholder management, and team collaboration skills Technical Project/Program Management API Knowledge System Design experience/knowledge AWS OR Cloud native experience Experience with Agile/Scrum Teams JIRA/Confluence Strong Communication and Collaboration Our client is a leading Banking and Financial Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Who we are: We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq. What you will be doing: The Technology Director (On-Site) will lead the talented team at the Greencastle Antrim School District. You will be the primary interface between Questeq and the educational institution and will be responsible for managing the overall education technology delivery model. Essential Job Functions: Works pro-actively with the district's administrative team to achieve district goals Participates in the district's administrative team meetings (as required) Leads or serves as a member of the customer's technology committee (based on customer requirements) Serves as the primary contact for all technology-related communication Communicates effectively with all levels of the school system staff Proactively manages the IT support staff Oversees and executes the onsite day to day technical support and network operations Improves network, desktop hardware and software processes and supports critical business strategies Manages and coordinates projects Compiles project status reports Coordinates project schedules Leads project meetings Identifies and resolves technical problems Develops and manages the district technology budget and purchasing process according to established district business practices Manages and maintains software licenses Supervises the system-wide inventory of technology assets as defined between the school district and Questeq Identify technology infrastructure current and future needs Recommend technology improvements Conduct periodic district staff training for new applications or technology processes Manages and tracks call ticket queue, ticket documentation and time to close metrics Analyze ticket information and identify productivity improvements Identify opportunities to eliminate ticket causes Identify opportunities for remote resolution Adhere to all Questeq company policies Qualifications & Educational Requirements Bachelor's degree in technically related field A+, Network+ and Microsoft technical certifications preferred Strong experience with Apple products and Windows preferred. Experience with leadership & vision Experience with strategic planning Familiarity with ethics & policies Instructional focus & familiarity with professional development Experience with team building & staff development Clearly defines and consistently communicated staff performance expectations Creates innovation and supports continuous staff improvement Rating, rewarding, and holding staff accountable for achieving specific goals Extensive experience with Information Technology Management Familiarity with communication and business systems management Experience with data management Must possess or be able to pass following clearances: Child Abuse History, Criminal Background Check, and Fingerprinting Clearances This is a fulltime, benefited position; medical, dental, vision and a 401k with company match

I have a Director Level Opportunity for a Manager of Infrastructure Operations for one of our top tier investment clients in Midtown Manhattan. This role will be an individual contributor role and provide the overall operational direction and leadership of the global enterprise infrastructure environment. ITIL and ServiceNow experience are a must! This will be a hybrid opportunity with 3 days onsite and 2 day remote. This role does come with a very generous base salary (+bonus) and employee benefits package! RESPONSIBILITIES: Responsible for monitoring and managing production voice / data networks, virtual environments, firewalls, storage infrastructures and enterprise messaging platforms. Reviews and participates in technical transition documentation to ensure that the service transition plan includes all key operational requirements and meets standards. Develops and maintains operations policies and standards. Participates in the execution of complex operations projects. Monitors the quality of operational support through project completion. Establishes metrics, key performance indicators and service level agreements for driving the performance of IT service delivery. Solutions-oriented, assertive leader with strong technical infrastructure expertise, project management, solutions delivery, customer service and excellent mediation skills. Broad-based management skills with strong planning, communication, organizational and decision-making ability. Broad-based cross-functional team manager with strong planning, communication, organizational and decision-making ability. Strengths include thought leadership, stakeholder management (internal/external), executive presentation and consultation, project plan development and implementation. Consummate professional with a track record of driving success by leading cross-functional core teams across all aspects of enterprise IT. Directly oversee and maintain critical operations deploying and managing a complex and global enterprise infrastructure system. Leads team on global projects, fostering culture of collaboration and support. Applies best practices in planning and managing the entire phase of multiple information technology projects to include budgeting, implementation, and utilization of quality that encompasses all enterprise layer technology disciplines. Maintained industry expertise and advanced knowledge in emerging technologies to serve as an internal consultant, advocate, change agent and mentor. QUALIFICATIONS: Experience with Change Management and ITIL functions; someone who can build processes. Experience in managing enterprise-wide solutions and managing third party vendors and consultant arrangements in support of projects and day to day operations. Key performance measures will consider: quality, complexity and quantity of projects supported, level of interaction with operations management teams, staff training programs, management reporting, strategic planning focus, identifying new technologies that can be deployed, identification and adoption of best practices, level and quality of operational support provided, development and adherence to capital budgets, delivery of initiatives on time and teamwork demonstrated. Experience managing global enterprise infrastructure operations. Solid experience managing cloud and / or hybrid environments. Hands on engineering experience. Significant experience as a technology team lead Experienced recommending & implementing cost effective enhancements for optimal capacity and performance of network environments. Strong systems troubleshooting skills. Excellent written and verbal communications skills. Bachelors Degree in Computer Science or Engineering; Microsoft Certifications are a plus. Lori Sklarski Senior Technical Recruiter PRI Technology P: ************ x27 C: ************ F: ************ ******************************* *********************

The Director of Information Technology (IT) is responsible for providing strategic and operational leadership across the All Flex Solutions locations, overseeing IT strategy, ERP/business systems, cybersecurity and regulatory compliance, team development, and enterprise infrastructure. This role ensures that technology systems, processes, and capabilities enable the company's long-term growth, operational excellence, and multi-site consistency. The Director of IT position offers a unique opportunity to shape the future of All Flex Solutions during a period of integration, modernization, and growth. As a strategic business partner, the IT Director will lead the development of a best-in-class, scalable IT infrastructure and ERP ecosystem while building and mentoring a strong, high-performing IT team. This leader will work alongside engaged executives across the organization and benefit from a committed owner in Granite Partners. The role provides a platform to influence enterprise strategy, enhance operational capability, strengthen cybersecurity and compliance posture, and implement technology initiatives that will position All Flex Solutions for the next generation of manufacturing excellence. The Position The Director of IT provides the vision and leads in the design, development, and implementation of information technology initiatives that create customer and business value. This is an opportunity to be instrumental in a multi-year digital strategy and transformation that is underway across All Flex Solutions. The individual in this role will collaborate with leaders throughout the Granite community as a member of the Technology Affinity and the NetSuite Leadership Group. Key responsibilities include: IT Strategy Provide strategic leadership of the IT function across All Flex Solutions sites, ensuring consistent processes, practices, and cybersecurity procedures companywide. Build and evolve the IT organizational structure, capabilities, and strategic roadmap to support current operations and future growth. Lead the development and execution of technology initiatives that enhance competitiveness, operational efficiency, and profitability. Communicate the IT vision, roadmap, project priorities, service commitments, and performance metrics to executive leadership, the IT team, and broader employee groups. Develop and manage IT budgets, ensuring appropriate funding for the project pipeline, infrastructure needs, and strategic initiatives. Establish strong vendor, licensing, and consulting partnerships that maximize value, reliability, and scalability of IT investments. Optimize the return on IT investments by selecting cost-justified solutions based on performance, reliability, supportability, upgrade paths, and industry trends. Implement a right-sized governance model that prioritizes technology initiatives, allocates resources effectively, and ensures alignment between IT and business objectives. Engage monthly with technology leaders of the Granite Companies in high impact Technology Affinity meetings to share blueprints, practices, resources, training, progress, plans, and support. ERP & Business Systems Drive optimization of NetSuite and integrated systems by translating operational requirements into scalable, sustainable technology solutions. Ensure high availability, reliability, and performance of core application systems that support production, supply chain, sales, and other critical business operations. Partner with cross-functional teams to identify opportunities for process automation, workflow improvements, system enhancements, and application integrations. Deliver actionable analytics, dashboards, and reporting tools to empower data-driven decision-making across the company. Oversee user support and training programs that increase system adoption, maximize ROI, and reduce manual workarounds. Leadership Development & Team Planning Lead, mentor, and develop the IT team-promoting high performance, technical growth, and a strong customer-service mindset. Build a pipeline of IT talent through active sourcing, coaching, and succession planning. Serve as a trusted business partner, fostering collaboration between IT and all departments to ensure aligned priorities and effective execution. Regularly assess staffing needs and organizational capabilities; guide build-vs-buy decisions related to outsourcing, contractors, and in-house expertise. Establish a culture of accountability, continuous improvement, and clear communication within the IT organization. IT Infrastructure & Operations Set and execute the strategic direction for the company's IT infrastructure, ensuring systems can support current operations while enabling scalability and future growth. Ensure that infrastructure architecture-including network, cloud, telecommunications, cybersecurity controls, and production systems-reflects best practices and delivers high reliability and performance. Develop and enforce IT policies, standards, and procedures to ensure consistent service delivery, security compliance, and operational efficiency. Oversee the selection, implementation, and ongoing management of all enterprise technology platforms, including NetSuite, manufacturing systems, networks, and end-user hardware. Establish and monitor KPIs to measure IT performance in areas such as system uptime, service desk responsiveness, project delivery, cybersecurity posture, cost efficiency, and user satisfaction. Lead the continuous improvement of IT operational processes, ensuring robust support for production environments and minimizing downtime risk. Cybersecurity, CMMC & ITAR Compliance Own the company's cybersecurity strategy, ensuring protection of systems, data, intellectual property, and manufacturing operations. Lead and maintain compliance with CMMC (Cybersecurity Maturity Model Certification) requirements-defining controls, implementing required processes and documentation, and preparing the organization for assessments and ongoing audits. Ensure all technology systems, data handling processes, and third-party relationships comply with ITAR (International Traffic in Arms Regulations), including access controls, data residency, user screening, and secure storage of controlled technical information. Oversee vulnerability management, incident response planning, access management, and security awareness training across the organization. Ensure all systems and infrastructure follow industry-standard security frameworks and align with regulatory requirements. Partner with executive leadership to assess risk, develop mitigation plans, and ensure cybersecurity is integrated into technology decisions and system designs. Evaluate and manage third-party vendors, MSPs, and software partners to ensure they meet security and CMMC standards. Monitor and report on the company's cybersecurity posture, ensuring continuous improvement and timely remediation of identified risks. Candidate Profile This key leadership position requires seven or more years of information technology experience in a manufacturing environment with an understanding of ERP systems. The successful candidate will likely be technically oriented and inclined to maximize his/her contribution to the company. An undergraduate degree is required; an advanced degree is desired. The ideal candidate is a hands-on, proactive leader with the confidence and assertiveness to drive results. They thrive in a fast-paced, evolving environment and can manage multiple priorities with composure and focus. Strong organization, clear action orientation, and the ability to influence others are essential. Precision, attention to detail, and the capacity to work independently are critical to success in this role. This individual must have the ability to create consultative business partnerships and serve as a key advisor to the senior leadership team. Experience establishing and implementing information technology best practices and raising the overall level of sophistication of the function is required. Department of Defense (DoD) Cybersecurity Maturity Model Certification (CMMC) experience and/or awareness preferred. Need to be a U.S. person, as defined by law, due to ITAR compliance requirements. Locations All Flex Solutions is headquartered in Northfield, Minnesota, and has four Minnesota manufacturing facilities: one in Northfield and three in Bloomington. The IT Director will be based in Bloomington. Working arrangements will include a mix of being onsite in both Bloomington and Northfield. Compensation & Benefits We offer a competitive base salary in the $150,000 to $180,000 range, based on experience and qualifications, along with an annual bonus and the opportunity to participate in long-term incentives, including a stock appreciation rights (SARs) program. Beyond pay, our market-leading benefits are designed to support your wellbeing. These include medical, dental, vision, and life insurance, as well as short- and long-term disability coverage. We also provide a health savings account with company match, a retirement plan with employer contributions through Vanguard, and access to the Granite Assistance Fund for support when it's needed most. We value time for rest and personal growth, offering generous paid time off, including volunteer time off and paid holidays.

Job Title - QAD & EDI Technical Services Manager (Global Enterprise)-- WDC5601908 Duration - Full Time Client is seeking a highly experienced IT Technical Services Manager to lead the global technical operations and strategic development of our QAD ERP and EDI (Electronic Data Interchange) systems. This role will manage a distributed team across multiple regions, support mission-critical integrations, and ensure alignment with global business and compliance requirements. This is a key leadership position in a fast-paced, multinational organization where QAD and EDI platforms serve as the backbone of global manufacturing, supply chain, and financial operations. This position will report to the VP of IT, working from corporate headquarters in West Chester, PA. It will be a hybrid schedule, working in office Monday through Wednesday, and remotely Thursday and Friday. Key Responsibilities Global System Leadership Oversee global QAD ERP and EDI platforms, ensuring 24/7 operational support across time zones. Maintain system uptime, performance, and availability in compliance with international SLA requirements. Project Management & Strategy Lead and deliver large-scale QAD upgrades, EDI integration rollouts, and cross-functional transformation initiatives. Partner with business units in North America, EMEA, LATAM, and APAC to gather requirements and deliver scalable, regionally compliant solutions. Team Management Lead a team of technical analysts and developers Establish governance, standardization, and best practices across the QAD & EDI landscapes. Integration & Compliance Ensure secure, reliable integration between QAD, EDI, and external systems including MES, PLM, WMS, CRM, and third-party logistics (3PLs). Maintain compliance with international trade, data privacy (GDPR, CCPA), and security standards (ISO 27001, SOC 2). Vendor & Partner Collaboration Manage global EDI VAN and ERP service providers, including contract negotiation, escalation, and roadmap planning. Collaborate with QAD and technology partners to optimize licensing, cloud migration strategies, and support frameworks. Continuous Improvement Drive automation, standardization, and system enhancement initiatives. Monitor and improve KPIs around transaction success rates, system availability, and issue resolution times. Required Qualifications Bachelor's or Master's degree in Information Technology, Computer Science, or related discipline. 7+ years of experience with QAD ERP (SE/EE), including deployment across multiple countries or business units. 7+ years of EDI experience, including X12, EDIFACT standards, mapping, and trading partner setup. Demonstrated success managing global, cross-functional technical teams. Strong understanding of enterprise manufacturing, supply chain, and financial workflows. Familiar with tools such as QXtend, QAD Automation Solutions, Dell Boomi, TrustedLink, or IBM Sterling. Experience with Progress 4GL, Unix/Linux, SQL, and system monitoring tools. Proficiency with Microsoft development technologies including .NET, Power Platform, and SQL Server. Excellent organizational and communication skills, with fluency in English (multilingual a plus). Preferred Qualifications Experience in regulated industries (e.g., automotive, life sciences, aerospace). Familiarity with Agile/SAFe methodologies and global change control processes. Certifications: PMP, ITIL, QAD Associate/Professional. What We Offer Lead systems that drive global manufacturing, logistics, and finance High-impact role with cross-border collaboration and influence Competitive compensation, global benefits, and professional development support Opportunity to shape the digital foundation of a growing global enterprise

ERP Application Manager & Super User (Healthcare) We are seeking a highly skilled, hands-on ERP Application Manager & Super User with strong healthcare industry experience to support our organization through the implementation, adoption, and long-term optimization of our new ERP System (go-live: 2026). This onsite role combines application administration, end-user support, process improvement, upgrade testing, and ongoing system governance. The ideal candidate understands healthcare workflows, revenue cycles, supply chain processes, and compliance requirements, and can translate operational needs into effective ERP configurations. This individual will serve as the bridge between IT, clinical operations, finance, supply chain, and external implementation partners. Key Responsibilities 1. ERP Implementation & Optimization Serve as the internal super user and subject-matter expert for all ERP modules implemented (e.g., Financials, Supply Chain, HR, Workforce Management-depending on scope). Collaborate with consultants and internal stakeholders to configure modules, validate designs, and ensure alignment with healthcare operational workflows. Participate in mapping and improving business processes to leverage best practices. 2. System Administration & Application Management Manage day-to-day application configuration, security roles, permissions, and data maintenance. Monitor system performance and proactively identify issues or opportunities for optimization. Maintain system documentation, SOPs, training materials, and process maps. 3. End-User Support & Training Provide Tier 1 and Tier 2 support for Infor ERP users across departments. Develop and deliver training sessions for new features, upgrades, and workflow changes. Act as the primary liaison between users and IT regarding ERP-related issues. 4. Upgrade Testing & Quality Assurance Lead testing efforts for all system upgrades, patches, and feature releases. Create and execute test scripts, analyze results, and coordinate remediation with IT and vendors. Ensure system stability and business continuity during updates. 5. Data Integrity & Reporting Ensure data quality, consistency, and accuracy across all ERP modules. Assist with report creation, dashboards, and analytics in collaboration with business units. Support audit requirements, compliance, and documentation needs. 6. Cross-Functional Collaboration Work closely with clinical, financial, HR, operations, and supply chain leaders to ensure the ERP supports organizational needs. Drive continuous improvement initiatives related to system usage and business processes. Coordinate change management activities to maximize adoption and minimize workflow disruptions. Qualifications Required 3-5+ years of healthcare industry experience (hospital, clinic network, healthcare system, or long-term care). Experience with ERP systems-Infor preferred, but Oracle, SAP, Workday, or Epic/EMR systems with ERP components also accepted. Strong understanding of healthcare workflows such as finance, supply chain, revenue cycle, HR, and operational processes. Hands-on experience with configuration, system support, or managing application workflows. Experience developing and executing testing for upgrades, releases, or system enhancements. Strong problem-solving, analytical, and communication skills. Ability to train non-technical users and write clear process documentation. Preferred Direct experience with Infor CloudSuite Healthcare or Infor Financials & Supply Management (FSM). Experience supporting large-scale ERP implementations. Knowledge of HIPAA, data security, and healthcare compliance requirements. Project management or super user role in a previous implementation. Key Attributes for Success Detail-oriented, organized, and comfortable managing multiple priorities. Calm and effective under pressure, especially during go-live and upgrade cycles. Strong sense of ownership, accountability, and follow-through. Highly collaborative with the ability to work cross-functionally in a healthcare environment. Adaptable to change and passionate about process improvement.

Service Delivery Manager is the interface between the offshore team and Client leadership. Responsible for managing the team of testers and leads, provides oversight on test practices, and suggests methods to optimize the organization's process Responsibilities - Serve as the main point of contact for the Program Manager - Host a weekly 1:1 meeting with the Client Program Manager - Serve as the first escalation point of contact for program execution - Report and mitigate blockages, delays and complications - Communicate plan/updates/status to Client stakeholders - Perform postmortem failure analysis and build a process of improvement - Demonstrate ability for independent problem solving and self-learning Qualifications - 20+ years of overall experience with 10+ years in Leading Testing projects - Experience with a track record of managing large programs involving globally distributed team - High knowledge of all QA methodologies and standards - Excellent numerical skills and understanding of data analysis/statistical methods - Excellent people management skills while managing large globally distributed teams - Possess qualities like great attention to detail and ability to define, experience in tracking KPIs and SLAs - Excellent report the same back to client - Have excellent organizational and leadership abilities in addition to experience of interfacing with third party vendors - Ability to work in a fast-paced environment involving multiple stakeholders based in different locations

Senior IT Solutions Analyst (OTM) Duration : 6+ Months Must-Have Skills Senior-level OTM design, configuration, agents, workflows, fleet modules. Advanced PL/SQL development and debugging. Strong XML and integration experience. Proven ability to improve OTM performance (database tuning, server analysis). Experience with fleet operations, transportation, compliance, and optimization. BI Publisher and Tableau experience. 7+ years of Solutions Design experience. Bachelor s degree in a technical or business-related field. Preferred Skills Experience with OTM Cloud migration. Oracle ecosystem experience. Load balancing, patching, upgrades with server/DBA teams. Capacity planning and system scalability expertise. Don t Apply If Your OTM background is primarily support rather than development/configuration. You lack PL/SQL or XML experience. You have no logistics/supply chain/manufacturing background. You cannot work onsite 4 days a week in Beachwood, OH.

The Account Service Delivery Manager is responsible for managing and delivering high-quality services to clients while ensuring alignment with business objectives. This role involves overseeing end-to-end service delivery, maintaining strong client relationships, driving operational excellence, and ensuring customer satisfaction. Key Responsibilities: Client Relationship Management: Act as the primary point of contact for clients, ensuring their needs are met and expectations are exceeded. Build and maintain strong, long-term relationships with stakeholders. Regularly engage with clients to understand their evolving requirements and provide tailored solutions. Service Delivery Management: Oversee the end-to-end delivery of services, ensuring adherence to SLAs and KPIs. Monitor and improve service quality, ensuring operational efficiency and excellence. Proactively identify and address potential risks or issues in service delivery. Team Leadership: Lead and mentor the delivery team, fostering a culture of collaboration and performance excellence. Ensure the team is equipped with the necessary skills and resources to meet client requirements. Conduct regular performance reviews and provide constructive feedback. Operational Excellence: Develop and implement strategies to optimize service delivery processes. Drive continuous improvement initiatives to enhance efficiency and effectiveness. Ensure compliance with organizational policies, standards, and regulatory requirements. Financial Management: Manage budgets, ensuring cost-effective delivery of services. Monitor financial performance and profitability of accounts. Identify opportunities for upselling or cross-selling additional services to clients. Reporting and Communication: Prepare and present regular reports on service performance, client satisfaction, and operational metrics. Communicate effectively with internal and external stakeholders. Key Skills and Competencies: Strong client relationship management and communication skills. Proven ability to manage and deliver services in a fast-paced environment. Excellent problem-solving and decision-making abilities. Strong leadership and team management skills. Knowledge of service delivery frameworks (e.g., ITIL, Agile). Financial acumen and ability to manage budgets. Analytical mindset with attention to detail. Qualifications and Experience: Bachelor's degree in business administration, IT or a related field (master's degree preferred). 10+ years of experience in service delivery, account management, or a similar role. Experience in managing large-scale accounts or projects. Familiarity with industry-specific tools and technologies.

Responsibilities: An ITS Employee will supervise this HBITS. The consultant will be performing Formal Project Management tasks including but not limited to: Work closely with the project's business functional areas involving executive and business teams, ITS Leadership, Vendor, and technical teams to develop and manage the project scope and other project management plans (PMP), approach, resource requirements and allocation, schedule, deliverables, and funding. Provide guidance to project teams on day-to-day project tasks. Develop the program's formal project plans specifying goals, strategy, dependencies, scheduling, identifying risks, contingency plans, and allocation of available resources. Follow the standards and procedures for project reporting and documentation for all projects being managed within the NYS ITS Project Management Office (PMO). Identify, schedule, and manage project deliverables, milestones, and required tasks. Assign tasks and responsibilities and drive accountability to project team members. Direct and coordinate complex business requirements deliveries, business process reengineering and organizational change activities. Required/Preferred Skills 84 months of experience as a Project Manager managing 3-5 simultaneous application development projects that include Commercial Off-the-Shelf (COTS) projects and/or in-house projects. 84 months of experience as a Project Manager creating and managing: project budgets, project schedules, scope documents, status reports, communication plans throughout the project management lifecycle from initiation to closeout. 84 months of experience in developing and managing formal project schedules in a project tracking tool, such as Microsoft Project. 84 months of experience in creating detailed project scope documents. 84 months experience with project quality planning including quality assurance, end-to-end system testing, quality control, user acceptance testing (UAT) defect and metrics management, and quality governance. 84 months of experience in managing and leading multi-phased, high visibility projects that includes reporting to the high-level government stakeholders. 84 months of running Project Management Meetings where project deliverables and status are discussed.

Project Manager (IT) - Contract 📅 Duration: 6+ Months About the Role: We're looking for an experienced IT Project Manager to lead multiple technical projects, ensuring timely delivery and adherence to best practices. This role involves managing documentation, processes, and project guidelines while collaborating with engineering, vendors, and stakeholders. Key Responsibilities: Manage end-to-end technical projects with minimal oversight. Coordinate with teams using Agile, Waterfall, Kanban, and Scrum methodologies. Maintain project dashboards and boards in Jira, ServiceNow, SharePoint, Confluence. Prepare project charters, kick-off presentations, and status reports. Identify risks, constraints, and process improvement opportunities. Required Skills: 3-5 years of IT project management experience in enterprise environments. Strong organizational, communication, and documentation skills. Familiarity with project management tools (Jira, ServiceNow, SharePoint). Ability to manage large projects independently. Preferred: College degree or relevant certifications. Experience with contractual scope extraction and data visualization. Local candidates only. Hybrid schedule with flexibility for onsite work in Midtown Atlanta. Regards, Ashish Lal | Talent Acquisition Manager Charter Global Inc | ***************************** Email: ************************* LinkedIn: ASHISH K LAL | LinkedIn One Glenlake Parkway | Suite 525 | Atlanta, GA 30328

Are you an experienced Program Manager Tech with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Program Manager Tech to work in Redmond, WA. The ideal resume would contain strong independent working ability, proven research skills, experience with hardware or network environments, and demonstrated self‐direction in data investigation. Primary Responsibilities/Accountabilities: This role revolves around a Hardware Planning team that drives Lifecycle stages of products and devices. New SKUs/devices, replacement devices. The candidate will assist in researching data and helping with the daily churn of unexpected research needed to support all teams. What is the ideal background of a candidate for this role?: The ideal candidate would be from the tech industry with product knowledge. The role will consist of approximately 80% researching lifecycle information for hardware devices, digging through multiple systems, manually reviewing data in Excel, and consolidating device attributes. Interface with clients, as required, on technical matters and/or project subject matters from project initiation through delivery. Provide program/project schedules and status reports. Create the functional specifications, requirements and/or scope that will be used as a tool in making decisions as to how the product, service and/or project will be implemented. Provide technical and/or analytical information to Product Managers, as required. Organize cross-functional activities, ensuring that the program is completed on schedule and within budget constraints. May manage/oversee a project. The purpose of this team is network hardware planning and managing the lifecycle of hardware devices, including last‐time buys, decommissioning, and researching device lifecycle attributes. This role will contribute to device lifecycle management projects, including pulling data on older devices, determining end‐of‐life timelines, and identifying when replacements are needed. Qualifications: Minimum 2-4 years' experience with network or hardware industry experience (sponsor's #1 skill). Minimum 2-4 years' experience with program management skills. [Request Minimum 2-4 years' experience with analytical and technical skills (data review, Excel, lifecycle research).

Immediate need for a talented Senior Project Manager. This is a 04 months Contract to hire opportunity with long-term potential and is located in Charlotte NC, Raleigh NC, Atlanta GA, Richmond VA(Remote). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-94916 Pay Range: $65 - $70 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - Plan and manage Application Security work (DAST, SAST, API, container security) ensuring milestones and deadlines are met. Coordinate and facilitate cross-functional meetings with security engineers, analysts, and development teams. Capture and distribute meeting notes, action items, and decisions promptly. Track and report project progress, risks, and dependencies to stakeholders. Maintain project documentation, timelines, and dashboards for visibility. Drive issue resolution and escalation for blockers impacting delivery. Support knowledge transfer activities between outgoing consultants and incoming contractors. Ensure alignment with organizational security goals and compliance requirements. Key Requirements and Technology Experience: Key skills; Application Security, AppSec tools, DAST, SAST, SCA, container scanning, OWASP, NIST Proven experience as a Project Manager in Application Security or Cybersecurity projects. Strong understanding of SDLC and how security integrates into development processes. Excellent organizational and time management skills for managing multiple concurrent projects. Proficiency in project management tools (e.g., Jira, Confluence, MS Project, or similar). Strong communication and stakeholder management skills for technical and non-technical audiences. Ability to track metrics and KPIs for AppSec initiatives (scan coverage, remediation timelines, etc.). Experience managing remote and cross-functional teams. Familiarity with AppSec tools and processes (DAST, SAST, SCA, container scanning). Understanding of risk management frameworks and compliance standards (e.g., c). Experience with Agile/Scrum methodologies and security in DevOps environments. Ability to create dashboards and reports for executive-level visibility. Certifications such as PMP, CSM, or CISSP (bonus if security-related). Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Title: Sr Project Manager Duration: FTE/Permanent Salary: 125-130k +bonus Responsibilities: Develop and maintain comprehensive project plans, including schedules, resource allocation, risk/issue/dependency logs, and budgets. Apply Waterfall, Hybrid, and/or Agile methodologies as appropriate to deliver projects efficiently while balancing structure and flexibility. Collaborate with stakeholders to gather and refine requirements, ensuring alignment with strategic objectives. Deliver clear, regular status updates to senior leadership and executives; proactively address concerns and manage expectations. Maintain accurate, up-to-date project documentation (plans, status reports, change requests, meeting minutes, etc.). Facilitate project reviews and retrospectives to evaluate outcomes, capture lessons learned, and collect stakeholder feedback. Lead cross-functional project teams through strong communication, facilitation, and conflict-resolution skills. Proactively identify risks, develop mitigation/contingency plans, and escalate when necessary. Provide direction, coaching, and support to team members throughout the project lifecycle. Optimize resource allocation, monitor progress, and adjust plans/schedules to meet deadlines. Thrive in a fast-paced environment, managing multiple concurrent projects under tight deadlines and pressure. Required Qualifications & Skills: Bachelor's degree in Computer Science, Business Administration, Information Technology, or a related discipline. Minimum 7 years of project management and process improvement experience within a large-scale, complex IT environment. Experience implementing Oracle Fusion, SAP, Workday, Procore, ERP systems, or Clarity PPM. Proven hands-on experience successfully delivering projects using Waterfall, Hybrid, and Agile methodologies. Active Project Management Professional (PMP) certification. Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, etc.). Strong organizational skills, attention to detail, and professional demeanor. Excellent written and verbal communication skills with the ability to influence and build relationships at all levels. Demonstrated ability to prioritize, multitask, and deliver results in a high-volume, deadline-driven environment. Solid problem-solving, coordination, documentation, and analytical capabilities.

Technical Project Manager 100% Onsite - Austin, TX Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. 8 Years Required IT project management experience. 8 Years Required Work experience in the information technology industry with at least 5 years of experience involvement in data management solutions (i.e., data warehouses, data lakes, etc.), data analytics/business intelligence, web-based (J2EE) development, or SOA-rela 8 Years Required Excellent communication skills, both verbal and written. 8 Years Required Experience in developing clear, concise project documentation 8 Years Required Team management through team meetings, task assignment, mentoring, facilitation and training. 8 Years Required Progress monitoring to plan through effective use of risk management practices 8 Years Required Keep leadership updated on project issues and progress 8 Years Required Expert problem resolution skills 8 Years Required Complete experience with the project management lifecycle (PMLC) and software development lifecycle (SDLC) required. 8 Years Required Tracking full project budget and entering actual costs in project tracking tool 8 Years Required Leading project sprints using Agile methodologies, including planning increments, backlog grooming, sprint planning, daily scrums and retrospective, and Kanban 8 Required ACTIVE - PMP CERTIFIED

Role : Technical Program Manager(Only w2) Interview Mode : F2F Minimum 10+ Years of Experience required. Key Responsibilities: Oversee planning and execution of key initiatives, ensuring alignment across distributed teams in the USA, Europe, and India. Support the teams through the SDLC and Agile processes. Drive technical decision-making and problem-solving, ensuring high standards of quality, security, and content protection across all products and platforms. Foster collaboration and communication across cross-functional teams, delivering on milestones and ensuring successful delivery of programs on time and within scope. Serve as a key point of contact for senior leadership, providing regular updates on progress, risks, and opportunities. Champion continuous improvement by identifying process optimizations and driving operational excellence within the team. Qualifications: Proven experience as a Technical Program Manager or in a similar leadership role in the technology or product space, ideally with a focus on connectivity. Demonstrated success in navigating complex stakeholder landscapes, balancing competing priorities across product, engineering, and operations. Strategic mindset, with the ability to translate business goals into actionable technical roadmaps and program plans. Strong technical background with the ability to understand and guide complex technical initiatives. Experience managing cross-functional, geographically distributed teams and working in global, fast-paced environments. Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with senior leadership, engineers, and other stakeholders. If I missed your call ! Please drop me a mail. Thank you, Harish Accounts Manager/Talent Acquisition Astir IT Solutions, Inc - An E-Verified Company Email:******************* Direct : ***********788 50 Cragwood Rd. Suite # 219, South Plainfield, NJ 07080 ***************