United Dental Group jobs - 151 jobs

Credentialing Administrator (Multi-State Dental Service Organization) Full Time: (Monday - Friday) Pay: $55k-$70k/year (≈ $26-$34/hour) Credentialing Administrator Department: Credentialing & Payer Relations (Revenue Cycle Management) Reports To: Director of Revenue Cycle Management Location: Remote (U.S.-based) Role Overview The Credentialing Administrator owns end-to-end provider credentialing and payer enrollment for a multi-state Dental Service Organization (DSO). This role manages provider data, leads Change of Ownership (CHOW) transitions, submits and tracks credentialing applications, evaluates payer contracts and fee schedules, and serves as the primary point of contact with insurance carriers. Success in this role ensures providers are enrolled on time, practices remain compliant, claims pay correctly, and leadership has clear insight into payer participation decisions. Why This Role Is Different True ownership, not task-based credentialing: This role owns end-to-end provider onboarding, CHOW transitions, and payer participation strategy-not just application processing. Strategic impact: You'll advise leadership on where and how the organization participates with payers, influencing access, reimbursement, and growth decisions across multiple states. Complex, meaningful work: Support a multi-site, multi-TIN Dental Service Organization with frequent CHOW activity and varied payer landscapes. Strong cross-functional partnership: Work closely with Operations, Finance, RCM, Compliance, and Practice Leadership to ensure credentialing decisions translate into clean claims and predictable revenue. Remote with autonomy: Fully remote role with trust, accountability, and the ability to build scalable processes that actually stick. Relationship-driven: Act as the primary liaison with payer representatives and have the authority to escalate, negotiate, and resolve issues. Key Responsibilities1. Provider Data & Credentialing Management Collect, verify, and maintain provider documentation (licenses, DEA/CSR, malpractice, CAQH, NPI, W-9, education, board certifications, CE). Maintain a centralized, auditable source of truth with version control and expiration tracking. Manage CAQH profiles, NPPES updates, Medicaid IDs, PECOS (if applicable), and payer rosters. Ensure data accuracy prior to submission and resolve discrepancies (name, address, taxonomy, TIN, EFT/ERA details). Conduct OIG/SAM exclusion checks and state license verification. Ensure HIPAA compliance and internal data governance standards. 2. CHOW Transitions & Network Strategy Lead end-to-end CHOW processes across payers, including contract updates, roster changes, EFT/ERA transitions, and portal access. Create and manage CHOW project plans with clear timelines and risk mitigation. Advise leadership on optimal payer participation by state, location, and specialty. Track CHOW milestones and validate post-transition performance (claims paid, EFT accuracy, portal access). 3. Credentialing & Recredentialing Applications Prepare, submit, and track initial and recredentialing applications across commercial, government, and dental carriers. Monitor expirations and recredentialing cycles to prevent network lapses. Respond to payer RFIs, escalate delays, and document all follow-ups. Maintain accurate payer portal access and ensure providers/sites display correctly as in-network. Establish and meet SLAs for submission quality, turnaround time, and follow-up cadence. 4. Contract & Fee Schedule Review Organize and maintain payer contracts and fee schedules with version control. Compare fee schedules against benchmarks (top CDT codes, regional rates, Medicaid/Medicare references). Analyze contract terms and summarize financial and operational impacts. Partner with Finance and RCM to model reimbursement outcomes and support renegotiations or terminations. Coordinate implementation of fee schedules and audit initial payments for accuracy. 5. Carrier Relationship Management Serve as the primary contact for payer and carrier representatives. Schedule and lead regular check-ins and QBRs. Resolve escalations related to credentialing, rosters, CHOWs, and contracts. Communicate updates and outcomes to internal stakeholders. Requirements 3-5+ years of healthcare credentialing experience (dental strongly preferred). Experience supporting multi-provider, multi-location, and multi-state environments. Hands-on experience with CAQH ProView, payer portals (e.g., Availity, UHC, Aetna, Cigna, Delta Dental, MetLife), NPPES, and Medicaid portals. Proven experience leading CHOW transitions. Strong organizational, documentation, and follow-up skills. Proficiency with Microsoft 365 (Excel, Teams, SharePoint). Clear, professional communication skills. Preferred NAMSS CPCS or CPMSM certification. Prior DSO experience and familiarity with delegated credentialing. Basic analytics skills (Excel models, variance analysis, KPI tracking). Experience with EFT/ERA enrollment tools and RCM systems. Core Competencies Project Management: Manages complex, multi-state workstreams effectively. Analytical Thinking: Translates contracts and fee schedules into insights. Stakeholder Communication: Provides clear updates to leadership and partners. Process Improvement: Builds scalable, compliant workflows. Compliance & Confidentiality: Protects sensitive data and meets regulatory standards. Benefits Full benefits package (for 25+ hours/week): Medical, Dental, Vision 401(k) with 4% match Paid Time Off and 7 paid holidays Employee Assistance Program: Free confidential counseling and support Voluntary benefits: Pet insurance, identity theft protection, and more All PPE provided - safe and compliant workplace

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting 15,000 healthcare professionals and team members at more than 1,000 health and wellness offices across 47 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Lovet Pet Health Care and Chapter Aesthetic Studio. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Revenue Cycle Management Specialist based in our East Syracuse, NY office. Essential Responsibilities: RCM Specialists care for the people who care for our patients by performing insurance adjudication, customer service, and patient collection job functions that require superior service and attention to detail. Bring better care to the front lines by supporting the execution and achievement of functional areas and company goals. Partners with internal departments to resolve issues related to all tasks and assignments supporting the business. Point of contact for internal and external customer inquiries, which entails contacting insurance companies and/or addressing patient inquiries. Uses software and company systems to source, obtain, process, audit and analyze standard data reporting and presenting. Plans, organizes, and executes tasks and activities with urgency and in accordance with managers' delegated assignments. Responds to and resolves issues related to claim adjudication, patient and billing inquiries, while seeking managers guidance for non-routine inquiries or escalated concerns. May be required to meet position related productivity and quality standards. Other duties as assigned. Requirements/Qualifications: Education Level: High School diploma or equivalent. Job related/Industry experience preferred. Excellent verbal and written communication skills. Excellent organizational and time management skills. Excellent problem solving/analysis collaboration. Self-motivated individual with strong attention to detail. Leadership experience preferred. Additional Details: Base Pay Range: $17.00 - 21.00 per hour (Actual pay may vary based on experience, performance, and qualifications.) This position will be based on-site in our East Syracuse, NY office working a hybrid schedule of 4 days/week and 1 day remote. A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Regional Manager** **-** **in-office** , you will have the opportunity to give back to communities and positively affect patients' lives. **Salary:** $75,000 - $80,000 **Travel:** Horseheads, Ithaca, Cortland, Dunkirk, Olean **At Aspen Dental, we put You** **F** **irst** **.** **We offer:** + A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match** + Career development and growth opportunities with our best-in-class training program to support you at every stage of your career + A fun and supportive culture that encourages collaboration and innovation + Free Continuing Education (CE) through TAG U **How** **Yo** **u'** **ll** **Make a Difference** As a **Regional** **Manager** , you will oversee practice operations for a group of 6-10 Aspen Dental branded practices. You will play a critical role spearheading growth and process improvement initiatives, own full profit and loss responsibility, and develop close working partnerships with the entire practice staff. + Travel to nearby offices to support practice operations* + Provide training and development support to ensure all practice staff demonstrate knowledge of the business model, operating procedures, and protocols + In partnership with the talent acquisition team and the office manager, evaluate and communicate staffing needs to enable effective hiring and onboarding experiences for new team members + Support daily office operations within the region as necessary **Qualifications:** + Bachelor's degree preferred + Management experience over seeing multiple locations in the retail or health care industry + Prior profit and loss responsibility and the ability to interpret and act upon financial statements + Knowledge of Microsoft Office business applications + Strong communication and interpersonal skills, with the ability to build rapport with patients and employees of all ages and backgrounds + Commitment to ongoing learning and professional development for yourself and your team * _As this position requires daily travel to assigned offices, you must_ _maintain_ _a valid non-restricted driver's license and_ _appropriate insurance_ _or the ability to be insured under the employer's fleet insurance program (for those assigned a Company fleet vehicle). The Company reserves the right to request and review your Motor Vehicle Record at any time, according to state requirements._ _*_ _*May vary by independently owned and operated Aspen Dental locations._ _ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply_ _._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against_ _on the basis of_ _disability._

Full-Time | $500k - $1M Opportunity | Established Patient Base Covering 6+ Dental Practices in the Greater New York Metro Area We are seeking a skilled Endodontist to join our growing dental network as a traveling specialist. You will exclusively treat patients within our practices-ensuring continuity of care and a seamless patient experience. Our modern, established offices are a PPO/FFS mix and have a strong internal referral base, 500-1,000 patients per month, that are currently being referred out or underdiagnosed, so you'll enjoy a steady flow of patients while working with supportive teams in well-equipped environments. By expanding specialty services within our practices, Endodontists, Periodontists, and Orthodontists, we are building an integrated model that supports better clinical outcomes for patients. Why You'll Love This Role Steady stream of internal referrals and high demand for endodontic care Modern offices and supportive clinical and operations team Flexible part-time schedule to complement your existing commitments Competitive pay structure based on collections What You'll Do Provide endodontic specialty services including root canal therapy and retreatments Partner with general dentists to ensure continuity of care Educate patients on treatment options and post-treatment care Collaborate with the dental team to optimize patient outcomes Requirements What We're Looking For DDS/DMD degree and Endodontic specialty certification Active dental license in New York Strong clinical skills and patient communication ability Team-oriented with a commitment to high-quality care This is a Full Time Regular Employee role (not 1099) Benefits What You'll Get Pay is a based on a percentage of collections, no lab fee deductions $500,000-$1,000,000 annual earnings potential 401(k) with up to 4% match Medical, Dental, Vision insurance Employee Assistance Program: confidential support services Voluntary benefits like pet insurance, identity theft protection, and more Continuing education support All PPE provided - CDC-compliant and fully equipped for your safety Advanced technology: CareStack, Dexis, iTero, Nomad, and more

Aspen Dental is hiring for a Digital Workflow Agent for Aspen Dental-branded practices play a vital role in supporting clinical staff by coaching & facilitating intraoral scanning processes & workflows using 3Shape Trios Scanners and related software. The Digital Workflow Agent ensures a seamless & efficient support experience for our Field Team Members in the use of 3Shape Trios workflows, including but not limited to: proper operation of the scanner, capturing of high-quality digital impressions through established processes, & adherence to standardized digital workflows. Salary: 27 - 30 / hour depending on experience Responsibilities: Customer Support: Provide virtual live-scan support for offices and ability to coach in the moment on intraoral workflows and scan strategies. Able to troubleshoot minor technical issues with the 3Shape Scanner or related software Communication: Coach Teams on the proper use of the 3Shape Trios intraoral scanner to obtain accurate digital impressions for a variety of dental procedures. Ensure proper workflows are followed. Continuous Improvement: Support standardization and best practices across all Aspen Dental-branded offices. Reporting: Monitor and update support tickets in a real-time Help Desk environment. Provide relevant details on resolution steps for each issue addressed. Additional Support Responsibilities: Ability to assist with other Digital Dentistry support needs outside of 3Shape-related products, specifically the SprintRay Digital Printing Ecosystem Minimum Education and Experience: High school graduate or equivalent 3+ years of experience in customer service or operations, preferably in healthcare, manufacturing, or digital services. Familiarity with dental, medical, or manufacturing environments. Experience in 3Shape Scanner technology & Scan/Design workflows required SprintRay Digital Ecosystem Experience preferred, but not required Must be comfortable assisting and/or training Field Team Members in a virtual environment Experience in a Help Desk or Ticket Management System preferred, but not required Excellent verbal and written communication skills Ability to multi-task Strong problem-solving skills and a commitment to driving resolution and improvement Excellent communication and interpersonal skills with the ability to build strong relationships and partnerships The ability to conduct up to 25% travel. 2-3 weeks travel for training is required The information contained in this job description is intended to describe the most important aspects of the position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required to perform the work. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skills, and/or abilities required to perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions i View CA Privacy Policy

Dental Assistant | Future Opportunity Multiple Locations $20-$28/Hour Full-Time | 4-5 Days/Week Established Practices - Future Acquisition We're preparing to acquire a number of respected dental offices across the Greater New York City Metro area and seek a talented Dental Assistant ready to grow with us. If you value teamwork, clinical excellence, and community care-let's connect. What You'll Love About This Role $20-$28 per hour, based on experience and location Regular schedule: 4-5 days per week No evenings or weekends Full benefits package (for 25+ hours/week): Medical, Dental, Vision 401(k) with 4% match Paid Time Off and 7 paid holidays Employee Assistance Program: Free confidential counseling and support Voluntary benefits: Pet insurance, identity theft protection, and more All PPE provided - safe and compliant workplace Continuing education opportunities What You'll Do Assist the doctor chairside during exams and procedures Aid in optimizing the Doctor's chare time during treatement Take x-rays, impressions, and document detailed patient notes Anticipate the doctor's needs and maintain treatment flow Use creativity to comfort anxious or pediatric patients Help manage the daily schedule and reduce wait times Partner with the front office to ensure proper handoff of treatement planning discussions Assist with front desk tasks and verify patient insurance eligibility Maintain treatment rooms and follow sterilization protocols Promote dental education and home care to patients and families Stay current on safety, compliance, and licensure requirements Requirements Active DA License or Certificate in the state of New York 2+ years of dental assisting experience preferred Strong clinical, communication, and team skills Comfortable with both patient care and front office support A positive attitude and the ability to work independently or with a team Be a reliable and dependable teammate by arriving on time and proactively learning the office technology and processes and procedures. Benefits Full benefits package (for 25+ hours/week): Medical, Dental, Vision 401(k) with 4% match Paid Time Off and 7 paid holidays Employee Assistance Program: Free confidential counseling and support Voluntary benefits: Pet insurance, identity theft protection, and more All PPE provided - safe and compliant workplace

**Job Requirements** At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Denture Lab Technician** , you will have the opportunity to give back to communities and positively affect patients' lives. **Job Type:** Full-Time **Salary:** $27 - $31 / hour **At Aspen Dental, we put You First. We offer:** + Paid time off and holidays + Health, Dental, Vision, and 401(k) savings plan with match + Career development and growth opportunities to support you at every stage of your career **How You'll Make a Difference** As a **Denture Lab Technician** , you will get a great career and so much more. You will have the ability to showcase your artistic skills to create better smiles and improve lives within your community. You will have access to state-of-the art equipment and instruments to perform your artistry. We're also committed to leading the way in digital dentures. + Collaborate with dentists to ensure optimum patient satisfaction + Oversee your own laboratory + Fabricate dentures from impression to insert + Complete prosthetic repairs, relines, and re-bases + Oversee preparation of laboratory supply orders + Work collaboratively with other members of the dental team to provide exceptional patient care **Work Experience** **Qualifications:** + Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds + Experience with complete fabrication of quality denture products from start to finish + The ability to pass a hands-on skill assessment/bench test completing such process + Commitment to ongoing learning and professional development + Training in dental lab technology a plus

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 150 clinics and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals. Regional Director Operations (RDOs), support the operations, growth, and development of their assigned region. They oversee multiple Multi-Site Managers to ensure site goals are achieved including budgeted profit targets. They partner with other Regional Director Operations and their Senior Director of Operations to help their sites achieve their business goals. This position has direct supervision of Multi-Site Managers in assigned regions. At WellNow Urgent Care you'll enjoy: Competitive salary Parental leave Continuing education opportunities Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage 401(k) plan with a company match for your future financial security Free urgent care visits for you and your immediate family members Opportunities for promotional growth as we continue to expand our presence Monthly bonus based on your performance and productivity Salary: Starting at $90K Essential Job Responsibilities: Directs and leads a team of approximately six Multi-Site Managers overseeing twelve WN sites. Responsible for operations of assigned region to ensure they are positioned to meet or exceed company goals. Responsible for operations of sites within their region including overall management, operations, coordination, performance results, and evaluation of all functions. Regional Director Operations utilize best practices, meeting regulatory standards, and continuous improvement techniques to maximize efficiency. Partners with Talent Acquisition Team and Multi-Site Managers to assess, select, and hire members within their assigned region. Implement strategies that would support best practices in hiring and retention. Ensures that Multi-Site Managers plans, organizes and manages operations for their assigned sites including hiring staff, training, onboarding scheduling, inventory in accordance with company standards. Collaborates with Multi-Site Managers to guarantee workflow in sites, and prioritizes and shifts duties as necessary to achieve maximum productivity and efficiency. Partners with Senior Director of Operations to evaluate Multi-Site Managers' performance, resolve performance issues, provide positive feedback, and take appropriate corrective action when needed. Collaborates with Multi-Site Manager, Senior Director of Operations and HR Business Partner on employee relations matters related to the site. Partners with the Multi-Site Managers to initiate and manage employee practices to empower and reward site teams for meeting goals and demonstrating behaviors consistent with the company's mission, vision, and culture. Solicit and respond to patient feedback to improve service and processes that will enhance the patient experience. Ongoing monitoring of the P&L report to identify appropriate revenues and expenditures for each site in alignment with budget. Respond to escalated patient grievances and other operational issues not resolved by the Multi-Site Managers. Provides input to the Senior Director of Operations on initiatives, policies, and practices that support company goals and objectives. To ensure strong team member relations and collaboration with Multi-Site Managers maintains consistent presence in sites within region. Communicates in a timely and consistent manner, ensuring a professional and respectful exchange of information and ideas. Conducts weekly calls and individual statuses with the Multi-Site Managers in their region. Works weekend on-call rotations as needed. Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training. Ability to connect with both Providers, clinical teams both on an individual level and in groups. Demonstrates positive culture, capacity to lead people, build strong teams, and creates an exceptional patient experience. Other duties as assigned. Minimum Experience: Significant travel required - 90% of the time. 3-5 years' experience supervising staff or documented performance Ability to work both independently and in a team environment. Strong interpersonal and communication skills and the ability to work effectively with a wide range of people. Strong presentation, employee management, and project implementation skills. Ability to accurately and efficiently use Health Information Technology (HIT) Systems, including running reports. Skill in organizing and establishing priorities. Must be detail-oriented and well organized. Excellent problem-solving skills. High-level of proficiency in Microsoft Office Suite with excellent writing, editing and administrative skills Must have valid driver's license and auto insurability. Ability to work flexible schedule including days, nights and weekends. Minimum Education and Experience: High School or GED required College degree preferred WellNow is an EOE. WellNow, is part of TAG-The Aspen Group's family of healthcare brands. View CA Privacy Policy

Patient Care Coordinator $20-$25/Hour DOE | Full-Time | High-Performance Front Office Role National Dental - An Established Dental Practice - Manhattan, NY (Upper East Side) Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a Patient Care coordinator who delivers exceptional patient care in person -and ensures the business side of the practice runs smoothly and successfully. If you're a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team. Why You'll Love This Role $25 per hour +/-, based on experience Full-time schedule: 5 days/week, no weekends Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays 401(k) with up to 4% match Employee Assistance Program for you and your family Voluntary benefits: pet insurance, identity theft protection, and more Safe, PPE-protected, CDC-compliant environment Continuing education opportunities What You'll Do Deliver top-tier patient service at every touchpoint, from check-in to checkout At check-in: Welcome patients warmly and create a positive start to their visit Reappoint for their next recare before they leave Collect over-the-counter balances with confidence Verify and update personal and insurance details At checkout: Present treatment plans and associated fees clearly Convert treatment recommendations into scheduled appointments Provide after-visit documents (receipts, school notes, reminders) Manage and work the recall/reappointment list to keep the schedule full Monitor and minimize cancellations through proactive communication Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal Answer phones promptly and professionally, turning inquiries into booked appointments Support compliance and maintain organized, accurate patient records Requirements What We're Looking For Minimum of 3 years dental front office experience (collections and scheduling experience required) Strong skills with scheduling software and Microsoft Office Experience with dental software systems preferred Associates degree in business or office administration a plus Solid communication skills and a professional, friendly demeanor Highly organized, detail-oriented, and committed to both patient satisfaction and office performance Benefits Full-time opportunity, five days a week.

$1.5MM Annual Production Opportunity | $300,000-$500,000 Earning Potential National Dental - Chelsea Looking for a place to grow as a clinician and leader? UDC is hiring two skilled and compassionate General Dentists to join our high-performing, supportive Chelseateam. This practice is a mix of PPO/FFS/Medicaid and production could exceed $1.5MM if you do extractions. This is an excellent opportunity for motivated providers to step into a productive practice with a strong patient base, proven systems, and a seasoned clinical support team. Why Join a UDC owned Practice? Private practice feel, DSO support - the best of both worlds Healthy schedule with steady new patient flow and strong return visits Modern practice with leading dental technology Experienced, efficient clinical team to help your day run smoothly Providers typically produce $1M+ annually, with significant growth potential What You'll Do Deliver comprehensive general dentistry: restorative, endo, extractions, and implant placement (optional) Lead your clinical team and set the tone for high-quality patient care Develop treatment plans focused on patient comfort and outcomes Refer only when needed-our model supports continuity of care Participate in ongoing learning with CE and mentorship opportunities Let's Grow Together If you're ready to join a stable, modern dental practice that values quality care and your long-term success, apply now through. We can't wait to connect with you! Requirements What We're Looking For Active New York Dental License Strong foundation in comprehensive general dentistry Interest or experience in implants and surgical procedures is a plus Professional, team-oriented, and patient-focused Familiarity with BioHorizons is helpful, but not required Someone looking for a long-term clinical home with growth opportunity Benefits What You'll Get Pay is based on 30% of net collections, no lab fee deductions $300,000-$500,000 annual earnings potential 401(k) with up to 4% match Medical, Dental, Vision insurance Employee Assistance Program: confidential support services Voluntary benefits like pet insurance, identity theft protection, and more Continuing education support All PPE provided - CDC-compliant and fully equipped for your safety Advanced technology: CareStack, Dexis, iTero, Nomad, and more

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in three distinct categories: Dental care, urgent care, and medical aesthetics. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of four consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio and our newest addition Lovet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. As a reflection of our current needs and planned growth we are very pleased to offer an opportunity to join our team as a Risk Management, Claims Manager. Job Summary: The Risk Management Claims Manager will manage the administration of claims for incidents for multiple companies located in multiple states, along with a team of claims specialists. This will include managing the service of insurance carriers (“Carrier”), vendor partners, and any other service providers related to the managing of claims with oversight of claims reviews and internal claims management. Loss Run review for each line of coverage with carrier and ensure proper handling of all claims. Under the general direction of the Director of Risk Management, the Manager is responsible for mitigating, reporting, and managing Workers' Compensation, Commercial General Liability, Property, Business Interruption and General Incident Review; through risk and claims by formulating, developing, and coordinating all claim-related activities. Management of incidents by providing communication between internal parties and carriers, incorporating direct support of the field through mitigation recommendations and actions. As a manager within the Risk Management Department other responsibilities will include leader of the Severe Weather Task Force, which includes field support of incoming inclement weather, management of the office tracker, and follow up on any property or business interruption (BI) claims with the partnership of the facilities team. This position will also support in the areas of Loss Control and Safety Training. The manager will be responsible for ensuring claims responsiveness across TAG and supported practices. Responsibilities: Documentation/Database Management: Maintain accurate and organized records of risk management and claims/incidents via internal and external systems, including loss run review. Risk Mitigation: Collaborate with relevant stakeholders to develop and implement risk management and compliance strategies, promoting a culture of patient/animal safety and minimizing potential liabilities. Communication and Collaboration: Serve as a point of contact and liaison between doctors, operations, field, and other support departments facilitating effective communication and collaboration to address risk management and claims related issues. Industry Knowledge: Stay updated with severe weather incidents, industry trends, legal regulations, and emerging risk management and compliance practices for all brands and recommend adjustments to policies and procedures accordingly. Data presentation: Run reports from databases for risk management and claims events to present to stakeholders. Other duties as assigned. Qualifications: Bachelor's degree in a relevant field (e.g., healthcare administration, risk management, compliance or a related discipline) or equivalent experience. Prior experience in risk management, compliance, or a similar role within the healthcare or dental industry in Claims Management. Excellent organizational skills with attention to detail and the ability to manage and maintain accurate records and staff oversight. Strong communication and interpersonal skills to effectively interact with providers, and other stakeholders. Ability to work independently, prioritize tasks, and manage multiple deadlines efficiently. Proficiency in using computer applications and databases for documentation, data reporting and record-keeping purposes. Annual pay range: $100-125k, plus 10% bonus A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match View CA Privacy Policy

Job Description Group practice seeks Front Desk Coordinator to join our team. Full time. M-F approx 32+ hours. Dental Care Associates is a great place to work with a wonderful team approach to enhance the patient experience. We offer competative pay and benefits. Skills: Eaglesoft Curve Benefits: Medical Dental 401k PTO Compensation: $18-$21/hour

WellNow Urgent Care is one of the fastest-growing providers of quality urgent care in the United States. WellNow takes pride in creating an environment filled with meaningful work and opportunities by investing in our team members. We offer competitive salaries and a comprehensive benefits package, including numerous continuing education options. WellNow has over 150 locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! Our continued growth makes it easy for team members to transfer facilities in any of the markets we serve and provides plenty of opportunities to grow your career with WellNow! We are seeking a dedicated Radiologic Technologist who is committed to excellent patient care to join the WellNow team. Salary Competitive salary starting at $31.00 per hour (we pay based on years of experience) Sign on bonus available up to $10,000 At WellNow Urgent Care, you'll also enjoy: Generous PTO (paid time off) plan and parental leave No on-call responsibilities or overnight shifts required Continuing education, training, and growth opportunities Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage 401(k) plan with a company match to help ensure your future financial security Free urgent care visits for you and your immediate family members Scrubs provided to ensure a professional and comfortable work environment Opportunities for promotional growth as we continue to expand our presence Annual License renewal reimbursement Job Responsibilities: Start up and shut down all X-Ray equipment Proper identification of patient and confirmation of ordered examination Prepares patients for radiological procedures and conducts x-rays following established procedures for patient care and safety Obtains detailed history from the patient and notes any observations made during radiologic examination Use a variety of radiation protection and shielding materials Ensures radiology equipment is functioning appropriately and reports equipment malfunctions to the Lead Radiologic Technologist Completes Radiologic Procedures in EMR and notates as necessary for billing of the procedure Obtains pre-authorization from insurance companies for CT scans Confirmation of X-Ray exam in PACS and ensuring report is available in the patient's chart Clarifies discrepancy radiology readings with the medical provider Cleans and stocks the site with other members of the team Participation in quality control and assurance program Performs basic medical assisting and occupational medicine technician duties to support efficient patient flow, including greeting and registering patients and appropriately triaging incoming phone calls Minimum Experience Requirements: Mastery of best practice x-ray procedures and protocols Understanding of the anatomy and physiology necessary to perform x-ray testing, including body mechanics and patient movement Knowledge of radiology equipment, including safety hazards common to radiology Knowledge of anatomy and physiology necessary to perform x-ray testing including body mechanics and patient movement Capability to identify equipment issues and troubleshoot problems Capacity to apply written instructions and standardized work practices and protocols Friendly and outstanding customer service skills Strong critical thinking skills Basic computer skills, including the use of Electronic Medical Records (EMR) Minimum Education and Licensing Requirements: Minimum High School degree or equivalent required Completion of an accredited Radiologic Technology program, or a current student with an upcoming graduation date within the next 4-6 months (offer contingent upon successful graduation and ability to obtain required certifications and licensures) Active ARRT (The American Registry of Radiologic Technologists) Certification and Registration Applicable state licensure (as required by state) Active Driver's License WellNow is an EOE

The Manager of Digital Helpdesk for Aspen Dental branded practices will lead a team dedicated to providing exceptional support to our doctors, offices, and field leaders. This role ensures customer inquiries, escalations, and issues are handled promptly, root causes are identified and resolved, and service excellence remains a priority. As the voice of the customer, this leader will collaborate across teams to optimize processes, strengthen communication, and ensure our field leaders and practice owners receive the service and support they expect. The Manager will play a critical role in bridging the gap between technical and training gaps for our digitally enabled practice locations. Salary: 90,000 - 95,000 / year Responsibilities: Customer Support Leadership: Oversee a team focused on managing escalations, resolving questions, and delivering solutions to customer issues with urgency and precision. Workforce Management: Plan and execute workforce management functions, including demand forecasting, capacity analysis, workload distribution, and scheduling for digital helpdesk teams. Develop scheduling strategies that optimize resource utilization while ensuring deadlines and quality standards are consistently met. Root Cause Analysis: Establish and drive processes to identify the root causes of recurring issues and partner with training to establish and adjust existing training plans to mitigate future issues. Collaboration and Partnership: Work closely with field leaders, practice owners, and other stakeholders to ensure their needs are met and exceeded expectations. Continuous Improvement: Analyze trends in customer feedback and operational performance to develop and execute strategies that enhance service levels and efficiency. Implement real-time workload monitoring processes to identify and resolve bottlenecks in the workflow Communication: Serve as the primary liaison between the training and IT teams and the field, providing clear updates and ensuring alignment on priorities needs. Team Development: Build and mentor a high-performing team that is equipped to handle complex issues and provide world-class customer service. Metrics and Reporting: Track and report on customer service KPIs, using data to inform decisions and drive accountability. Minimum Education and Experience: Bachelor's degree in Business, Operations, or a related field; equivalent experience considered. 5+ years of experience in customer service or operations, preferably in healthcare, manufacturing, or digital services. Ability to lead a Team in a Remote Work environment Experience in a Help Desk or Ticket Management System preferred, but not required Experience in Digital Dentistry technologies - including 3Shape Scanners & Design Experience , and the SprintRay Digital Ecosystem - preferred, but not required Proven leadership experience, including managing a team and working cross-functionally. Strong problem-solving skills and a commitment to driving resolution and improvement. Excellent communication and interpersonal skills with the ability to build strong relationships & partnerships. Data-driven mindset with experience using metrics to measure and improve performance. Familiarity with dental, medical, or manufacturing environments. Experience managing escalations in a multi-location or distributed service model. Financial and analytical skills required Excellent verbal and written communication skills The ability to balance multiple, high priority initiatives simultaneously Lean Six Sigma, or similar process improvement certification preferred. The ability to conduct up to 25% travel View CA Privacy Policy

$20 -$25 an hour DOE | Full-Time | High-Performance Assistant Role National Dental | Chelsea, NY Join a high-performing, patient-focused dental team that takes pride in excellence, accountability, and results. At National Dental - Chelsea, we go beyond routine care - we create value for our patients and our practice every single day. We're looking for a Dental Hygiene Assistant who's self-motivated, detail-oriented, and thrives in a fast-paced, goal-driven environment. You'll play a critical role in delivering an exceptional patient experience while supporting key performance goals such as efficiency, same-day treatment, and clinical excellence. If you're someone who: Takes ownership and follows through with urgency Understands how great systems create great patient care Sees the connection between precision, performance, and patient trust Loves being part of a team that measures success and celebrates growth …then you'll fit right in. Bring your energy, initiative, and passion for dentistry - and let's create something extraordinary together. What You'll Do Assist the doctor chairside during exams and procedures Aid in optimizing the Doctor's chare time during treatment Take x-rays, impressions, and document detailed patient notes Anticipate the doctor's needs and maintain treatment flow Use creativity to comfort anxious or pediatric patients Help manage the daily schedule and reduce wait times Partner with the front office to ensure proper handoff of treatment planning discussions Assist with front desk tasks and verify patient insurance eligibility Maintain treatment rooms and follow sterilization protocols Promote dental education and home care to patients and families Stay current on safety, compliance, and licensure requirements Requirements Active DA License or Certificate in the state of New York 2+ years of dental assisting experience preferred Strong clinical, communication, and team skills Comfortable with both patient care and front office support A positive attitude and the ability to work independently or with a team Be a reliable and dependable teammate by arriving on time and proactively learning the office technology and processes and procedures. Benefits What You'll Love About This Role $25+/- per hour, based on experience and location Regular schedule: 4-5 days per week No evenings or weekends Full benefits package (for 25+ hours/week): Medical, Dental, Vision 401(k) with 4% match Paid Time Off and 7 paid holidays Employee Assistance Program: Free confidential counseling and support Voluntary benefits: Pet insurance, identity theft protection, and more All PPE provided - safe and compliant workplace Continuing education opportunities

Aspen Dental is hiring for a Lab Implementation Manager who will be responsible for driving successful onboardings, setups, and seamless integrations of new technologies, workflows, and processes that impact our in-office dental laboratories. This role ensures successful deployment of lab systems and tools by coordinating across clinical teams, technical staff, and support functions to drive operational efficiency, quality, and adoption of digital dentistry innovations. This includes but is not limited to: Intraoral Scanning, Digital Dentures, Analog Dentures, and operational lab support. Job type: full-time Salary: $80000 - $85000 / year Travel: 80% Remote work: 20% Key Responsibilities: Support Training & Adoption: Provide or coordinate on-site and virtual training for lab and clinical staff; ensure understanding and accountability for proper use of new systems, workflows, and enhancements. Track Progress and Resolve Issues: Monitor implementation performance using defined KPIs and proactively address delays, technical issues, or compliance concerns. Manage Lab Implementations: Maintain implementation documentation, SOPs, and training materials. Maintain Communication: Serve as the primary point of contact during the implementation phase, ensuring timely communication, issue resolution, and successful implementation. Execute Project Plans: Develop and manage detailed implementation plans, including checklists, timelines, and task assignments to ensure a smooth and organized deployment. Ensure Site Readiness: Coordinate installation and calibration of digital lab equipment (e.g., CAD/CAM systems, 3D printers, milling machines, scanners) and confirm operational functionality. Standardize Processes: Follow and enforce Aspen Dental standard lab workflows, documentation, and SOPs to ensure consistency across all practice locations. Promote Ownership Post-Launch: Conduct post-implementation reviews to assess readiness, gather feedback, and ensure ongoing accountability for lab performance. Report to Leadership: Provide regular updates to the Lab Implementation Senior Manager, flagging risks, successes, and improvement opportunities. Required Qualifications: Associates degree in Dental Technology, Healthcare Operations, Business Administration, Dental Hygiene or a related field (or equivalent experience). 2+ years of experience in dental lab operations, clinical project implementation, or multi-site healthcare deployment. Strong knowledge of digital dentistry tools and workflows (e.g., CAD/CAM, 3Shape, Exocad, 3D printing, intraoral scanning). Proven ability to lead implementation projects while establishing and enforcing clear accountability across teams. Excellent organizational, communication, and problem-solving skills. Ability to travel 80% of the time to practice locations across the Aspen Dental network. Preferred Qualifications: Experience working in a DSO or multi-location dental practice environment. Clinical or technical background in dental laboratory technology or restorative workflows. Experienced user of 3Shape Trios scanning and SprintRay 3D printing technology. Adaptability in a fast-paced environment Key Competencies: Accountability & Ownership - Holds teams and individuals responsible for deliverables, timelines, and outcomes. Cross-Functional Leadership - Coordinates across departments and locations to align goals and resolve obstacles. Project Execution - Manages details, anticipates challenges, and ensures successful implementation end-to-end. Operational Standardization - Drives consistency and efficiency across all labs and practice sites. Training & Change Management - Empowers users through structured training and supports adoption of new technologies. Quality and Compliance Focus - Maintains high standards of safety, regulatory alignment, and clinical accuracy. Communication & Influence - Builds strong relationships, sets expectations, and drives performance across diverse teams. Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job Description Dental Office Manager | Multiple Opportunities Established Practices | Future Acquisitions Compensation: ~$45+/hour - based on experience Schedule: 4-5 days a week We're looking for a results-driven Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics. If you thrive on creating an outstanding patient experience while hitting-and exceeding-practice goals, this is your opportunity to shine. This role is perfect for someone who understands the numbers behind great patient care-and uses them to lead a thriving, high-functioning team. Why You'll Love This Role Patient-centered schedule around our local community: Hours designed to meet patient needs/ A supportive team environment that values growth, integrity, and efficiency. The chance to truly own the numbers that drive our success. We believe success comes from both happy patients and healthy KPIs. You'll play a key role in ensuring we excel in our achieving our KPIs like ensuring over-the-counter collections, reappointment rates, minimizing cancellation rates, treatement plan acceptance and new patients. What You'll Do Lead the front office team to deliver a seamless, warm, and professional patient experience. Monitor and manage key performance indicators daily, taking action to address gaps. Coach team members on best practices for scheduling, collections, and patient follow-up. Partner with clinical staff to ensure optimal patient flow and care quality. Proactively re-engage past-due patients and activate pending treatment plans. This is a future opportunity with a growing group that values operational excellence and rewards results. If you're a KPI-savvy leader ready to take your next step, we want to meet you.

Full-Time | 300k+ Opportunity | Established Patient Base Covering 6+ Dental Practices in the Greater New York Metro Area. Our group is looking for an experienced Orthodontist to join our growing dental network as a traveling specialist. You will exclusively treat patients within our practices-ensuring continuity of care and a seamless patient experience. Our modern, established offices are a PPO/FFS mix and have a strong internal referral base, 500-1,000 patients per month, that are currently being referred out or underdiagnosed, so you'll enjoy a steady flow of patients while working with supportive teams in well-equipped environments. By expanding specialty services within our practices, Endodontists, Periodontists, and Orthodontists, we are building an integrated model that supports better clinical outcomes for patients. Why You'll Love This Role Immediate patient demand with strong referral pipeline Flexible scheduling (part-time or full-time) Competitive compensation based on collections Collaborative team environment with experienced staff What You'll Do Deliver comprehensive orthodontic care including diagnosis, braces, clear aligner therapy, and retention management Create tailored treatment plans for patients of all ages Communicate effectively with patients and families about care and progress Work closely with the dental team to ensure seamless integration of services Requirements What We're Looking For DDS/DMD degree with Orthodontic specialty certification Active New York dental license Excellent diagnostic and treatment planning skills Positive, patient-focused approach This is a Full Time Regular Employee role (not 1099) Benefits What You'll Get Pay is a based on a percentage of collections, no lab fee deductions $500,000-$1,000,000 annual earnings potential 401(k) with up to 4% match Medical, Dental, Vision insurance Employee Assistance Program: confidential support services Voluntary benefits like pet insurance, identity theft protection, and more Continuing education support All PPE provided - CDC-compliant and fully equipped for your safety Advanced technology: CareStack, Dexis, iTero, Nomad, and more

Patient Care Coordinator $25/Hour +/- DOE | Full-Time | High-Performance Front Office Role National Dental - An Established Dental Practice - The Bronx Do you thrive on making great first impressions while also driving results? Our long-standing, modern dental practice in the heart of Manhattan is looking for a Patient Care Coordinator who delivers exceptional patient care in person -and ensures the business side of the practice runs smoothly and successfully. If you're a people-first professional with a knack for collections, scheduling, and treatment plan conversions, we want you on our team. Why You'll Love This Role $25 per hour +/-, based on experience Full-time schedule: 5 days/week, no weekends Full benefits: Medical, Dental, Vision, Life, PTO, 7 paid holidays 401(k) with up to 4% match Employee Assistance Program for you and your family Voluntary benefits: pet insurance, identity theft protection, and more Safe, PPE-protected, CDC-compliant environment Continuing education opportunities What You'll Do Deliver top-tier patient service at every touchpoint, from check-in to checkout At check-in: Welcome patients warmly and create a positive start to their visit Reappoint for their next recare before they leave Collect over-the-counter balances with confidence Verify and update personal and insurance details At checkout: Present treatment plans and associated fees clearly Convert treatment recommendations into scheduled appointments Provide after-visit documents (receipts, school notes, reminders) Manage and work the recall/reappointment list to keep the schedule full Monitor and minimize cancellations through proactive communication Partner with the practice manager and clinical team to keep the daily schedule optimized and on goal Answer phones promptly and professionally, turning inquiries into booked appointments Support compliance and maintain organized, accurate patient records Requirements What We're Looking For Minimum of 3 years dental front office experience (collections and scheduling experience required) Strong skills with scheduling software and Microsoft Office Experience with dental software systems preferred Associates degree in business or office administration a plus Solid communication skills and a professional, friendly demeanor Highly organized, detail-oriented, and committed to both patient satisfaction and office performance Benefits Full-time opportunity, five days a week.