Resident Service Specialist - Brand New Lease-Up Apartment Community
UDR Careers 4.5
UDR Careers job in Riverside, CA
UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at a brand-new, lease-up apartment community located in Riverside, CA.
Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?
As a Resident Service Specialist, you ensure our residents are provided a seamless move-in experience and an enhanced lifestyle during their residency.
Essential Job Functions:
Move-In Coordination
Ensure each new resident has a move-in orientation conducted by appointment.
New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
OneSite Responsibilities
Scan all required move-in documents into OneSite.
Oversee Pending Tasks.
Customer Service Administration
Guide walk-in traffic and minimize the wait time.
Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
Organize incoming packages systematically and distribute as needed.
Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight
Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
Walk through all amenities daily to ensure they are stocked and in good condition.
Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
Provide superior customer service to internal and external customers.
Back-Up coverage
Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
Complete market summary and comp reports as directed.
Comply with all Company policies and procedures related to employment.
Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
Perform Resident Service Manager duties in the absence of the Resident Service Manager.
Perform other duties as assigned or as necessary.
Experience, Knowledge and Skills:
Multi-family and/or hospitality operations experience
Experience working in an office setting
Customer service experience
Ability to handle conflict management effectively
Strong phone etiquette and customer relationship management skills
Education:
High school or equivalent required
Associate degree in business administration or equivalent, is preferred.
Career Development and Advancement:
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization's most important asset.
Exceptional Benefits:
We offer a comprehensive benefit package, apartment rental discount, company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.
Benefits Offered:
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Voluntary Cancer Insurance
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Hourly Range:
$27/hr. - $30/hr., depends on experience
About UDR, Inc.
UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!
UDR Inc. is an Equal Employment Opportunity Employer.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
$27-30 hourly 41d ago
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Maintenance Manager - Brand-New, Lease-Up Apartment Community
UDR Careers 4.5
UDR Careers job in Riverside, CA
UDR, Inc. and its affiliated companies are seeking a Maintenance Manager to join our team at a brand-new, lease-up apartment community located in Riverside, CA.
Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?
As a Maintenance Manager, every day you have opportunities to deliver first-class service to our residents in turn achieving customer happiness and retention.
Essential Functions:
Manage and complete all resident service and maintenance requests as required. Manage service requests and completion of such including completing work orders as assigned and as necessary.
Meet the service budget and manage the financial resources necessary to accommodate current and future maintenance and repair projects working within approved budget guidelines.
Provide leadership with the service team as needed or directed by the District Service Manager including interviewing, orientation, training and provide feedback to the District Service Manager on their performance.
Lead, direct, and supervise the service team in their day-to-day functions if applicable.
Assist District Service Manager with reviewing and making Kronos timekeeping records for the service associates at the community.
Manage and schedule the service support necessary to maintain the overall appearance, preventative maintenance, safety and OSHA/legal requirements to ensure the safety of residents and mitigate liability for the company.
Manage execution of emergency repairs from within service team or from third-party service vendor.
Conduct periodic inspections to assess effectiveness of policies and procedures and develop corrective action plans as needed.
Develop standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community.
Manage, maintain, and report any amenity deficiencies to the Resident Services Manager and/or Community Director, whoever is designated as the property lead person.
Schedule and supervise contractors/vendors.
Manage vacant apartment turn schedules.
Punch walks on all make-ready units as well as manage quality assurance of all vendor turns.
Utility management for vacant apartments to ensure energy efficiency.
Perform final walk for move-ins ensuring quality represents the company's standard.
Perform pre- and post-move out inspections, documenting and taking/attaching photos of unit condition.
Provide determination for interior vacant condition for items to be replaced, such as carpet.
Manage ROI installations to include administrative prep, vendor coordination, etc.
Conduct weekly lighting inspections throughout the community, noting and resolving any issues per operational policy.
Complete and or manage all community common area and resident service requests.
Manage and oversee pest control for all units holding third-party vendor accountable.
Provide inspections to all fitness equipment to ensure safe operation.
Refrigerant (freon) usage and recovery log in compliance with Risk Management guidelines.
Manage pool logs for vendor compliance.
Complete Cap Labor forms.
Purchase supplies and equipment to maintain appropriate levels of inventory working within the budget guideline and through Ops Technology.
Monitor batteries for smart locks and proactively replace as necessary.
Serve as point person for questions on programming of controlled access areas within the community.
Manage equipment warranties and required follow-up.
Provide superior customer service to internal and external customers.
Training and mentor Service Technicians as needed
Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team.
Comply with all Company policies and procedures related to employment.
Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
Perform other duties as assigned or as necessary.
Experience, Knowledge and Skills:
Minimum of five years' experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall
Minimum of three years' experience supervising/managing associates
Extensive experience w/vendor management
Administrative skills: communication and organizational skills, as well as project management and time management skills
Proficient in the use of application software and modern technology
Valid driver's license
Education:
High school or equivalent preferred
Technical or vocational certificate and/or degree preferred
EPA Type II or Universal certification preferred
Certified Pool Operator (CPO) certification a plus
Career Development and Advancement:
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization's most important asset.
Exceptional Benefits:
We offer a comprehensive benefit package, Company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.
Benefits Offered:
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Voluntary Cancer Insurance
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Hourly Range:
$36/hr. - $40/hr., depends on experience
Bonus Potential:
10% annual bonus potential, paid out quarterly (2.5%/quarter)
About UDR, Inc.
UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!
UDR Inc. is an Equal Employment Opportunity Employer.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
$36-40 hourly 41d ago
SVP, Business Development, Investor Relations
Walker & Dunlop 4.9
Remote or Calabasas, CA job
Department:
Affordable Housing | Equity - Investor Relations
We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities - where people live, work, shop, and play - to life. We are committed to creating meaningful social, environmental, and economic change in our communities.
Department Overview
W&D Affordable Equity (formerly Alliant Capital) is a leading tax credit firm focused on tax credit syndication for the development and financing of affordable multifamily rental housing. As a syndicator of Low-Income Housing Tax Credits (LIHTC), W&D Affordable Equity (WDAE) raises corporate equity and monitors the development, construction, lease-up, and permanent financing phases of its investments. With a dedicated team of experienced real estate, asset management, legal, and tax professionals, we provide the highest level of fully integrated real estate and investment support services.
The Impact You Will Have
As the SVP, Business Development, Investor Relations for WDAE, you will be the strategic force behind the expansion and advancement of the firm's LIHTC investment platform. Reporting directly to the SVP, Head of LIHTC Investor Relations, you will be accountable for defining and executing the business development vision that drives revenue growth, strengthens investor partnerships, and positions WDAE as a market leader in affordable housing investment.
You will lead a national team of professionals focused on investor engagement, fundraising, and market positioning, working cross-functionally with senior leaders across Fund Strategy & Pricing, Originations, Finance, Marketing, Operations, and Acquisitions. Your leadership will shape how the platform evolves, scales, and delivers both financial and social impact.
Primary Responsibilities
Strategic Leadership & Growth
Develop and execute comprehensive business development strategies aligned with WDAE's strategic objectives and long-term vision.
Serve as a key member of the WDAE leadership team, providing insight and recommendations on market trends, client acquisition strategies, and capital-raising initiatives.
Partner with executive leadership to identify and capitalize on emerging opportunities in the LIHTC and broader affordable housing investment markets.
Establish performance goals, growth metrics, and accountability frameworks to measure and achieve sustained business expansion.
Investor Relations & Capital Strategy
Lead the cultivation and management of relationships with institutional investors, lenders, and strategic partners across the affordable housing ecosystem.
Drive initiatives to expand and diversify WDAE's investor base, ensuring alignment with the firm's capital and mission-driven objectives.
Oversee the preparation and delivery of investor materials, including Private Placement Memorandums, Term Sheets, Benefit Schedules, and offering documents.
Collaborate with business and legal teams to negotiate investor agreements and close transactions efficiently.
Represent WDAE as a thought leader at conferences, panels, and industry events to enhance visibility and attract capital partners.
Team Leadership & Collaboration
Build, lead, and mentor a high-performing national business development team.
Foster a culture of collaboration, excellence, and accountability that aligns with Walker & Dunlop's values and performance standards.
Partner closely with internal stakeholders across the affordable platform to ensure consistency in messaging, deal execution, and investor engagement.
Collaborate with Fund Strategy & Pricing and Marketing to optimize investor outreach, CRM systems, and communication strategies.
Operational Excellence & Innovation
Leverage technology, analytics, and CRM tools (including Salesforce) to track pipeline activity, investor performance metrics, and business outcomes.
Identify and implement process improvements that enhance efficiency, scalability, and data-driven decision-making.
Support executive management in the continuous improvement of investment systems, processes, and reporting frameworks.
Monitor and report on key performance indicators (KPIs) tied to growth, client retention, and market share.
Cross-Platform Collaboration
Partner with other Walker & Dunlop business lines to identify cross-selling and co-investment opportunities.
Promote integration and collaboration across the broader W&D Affordable platform to maximize institutional relationships and client outcomes.
Perform other duties as assigned.
Attendance is generally required from 8:30 am - 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.
Education and Experience
Bachelor's degree in Business, Real Estate, Finance, Accounting, or related field required; MBA or advanced degree preferred.
15+ years of progressive experience in real estate finance, capital raising, or institutional investor relations.
Deep expertise in Section 42 LIHTC syndication, affordable housing finance, or multi-family housing investments.
Proven success in managing large-scale investor relationships and executing complex real estate transactions.
Obtain and maintain securities licensing as requested by Employer, including FINRA registration passing SIE, Series 82, Series 24, and Series 63 qualifying exams.
Knowledge, Skills, and Abilities
Ability to travel up to 50%+ for investor meetings, conferences, and business development activities.
Visionary leader with a proven ability to develop and execute growth strategies at scale.
Deep understanding of LIHTC programs, state tax credit structures, affordable housing policy, and real estate market dynamics.
Exceptional relationship management and negotiation skills, with a strong network of institutional investors, lenders, and developers.
Strategic and analytical thinker with demonstrated success in structuring and closing complex financial transactions.
Executive presence and communication skills suited to represent the firm to high-level stakeholders and industry audiences.
Expertise in Microsoft Excel, Salesforce, and related CRM and financial modeling tools.
Commitment to fostering a collaborative, and high-performance culture.
Strong business acumen, sound judgment, and the ability to lead through influence across a matrixed organization.
Ability to show ownership of your work, embrace challenges and growth opportunities, and demonstrate patience when learning new processes.
Demonstrates courtesy, respect, and thoughtfulness when teaming with colleagues and collaborating with stakeholders.
This position has an estimated base salary of $225,000 - $250,000 plus discretionary production incentives. An employment offer is based on the applicant's relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.
#LI-AA1
#LI-Hybrid
What We Offer
The opportunity to join one of Fortune Magazine's Great Places to Work winners from 2015-2023
Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- A robust health and wellness program - earn cash rewards and gain access to resources that
promote health, engagement, and balance
- Paid maternity and parental leave, as well as other family paid leave programs
- Company-paid life, short and long-term disability insurance
- Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back - volunteer hours and donation matching
*Eligibility may vary based on average number of hours worked
EEO Statement
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at ************, if you have any concerns about information requested during or after the application process.
Fair Chance Hiring
Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.
$225k-250k yearly Auto-Apply 60d+ ago
Digital Document Specialist
CWS Apartment Homes 4.5
Newport Beach, CA job
Job Posting: Digital Document Specialist Department: Digital Documents Reports To: Digital Document Manager Employment Type: Full-Time Salary Range: $71,400 $73, 000 About the Role We are seeking a highly organized and detail-oriented Digital Document Specialist to support our document management, reporting, and investor portal functions. In this role, you will help convert reports into digital documents, maintain secure and compliant digital records in Laserfiche, and support investors who need assistance accessing portal materials. You'll also work closely with the programming and Investor Relations teams to streamline workflows, utilize reporting tools, and improve document processes.
Key Responsibilities
Digital Document Management
* Organize and maintain digital records within Laserfiche.
* Digitize physical documents through scanning and indexing.
* Ensure compliance with internal policies and regulatory requirements.
* Maintain version control and audit trails for sensitive materials.
* Manage Docusign templates and forms used by the Investor Relations team.
* Provide training and support on document-management systems and procedures.
Reporting & Workflow Development
* Maintain and create SSRS reports that improve department efficiency.
* Write basic SQL queries and scripts to support the programming team.
* Produce mailing collateral for recaps, indications, and ballots.
* Explore new technologies such as Power BI to identify potential enhancements.
* Design and implement workflows that streamline digital document processing.
Investor Portal Administration
* Manage the upload and posting of all digital documents to the CWS Investor Portal.
* Serve as the liaison between CWS, the web host, and the web designer to resolve bugs or implement new portal features.
* Provide escalated assistance to investors with portal activation or document-signing issues.
Qualifications
* Associate or bachelor's degree in business, information management, or related field.
* Minimum of 2 years' experience in document control, digital document management, or administrative support.
* Proficiency with MS Office, SSRS, and basic SQL Server required.
* Strong organizational, communication, and customer-service skills.
* Experience with Laserfiche strongly preferred.
Physical Requirements
* Ability to sit for extended periods while working at a computer.
* Repetitive motion involving hands and wrists (typing, scanning, sorting).
* Visual acuity required for reviewing digital and physical documents.
$71.4k-73k yearly Auto-Apply 60d+ ago
Associate, Commercial Real Estate Valuations
Walker and Dunlop, Inc. 4.9
Remote or Irvine, CA job
Department: Apprise We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities - where people live, work, shop, and play - to life. We are committed to creating meaningful social, environmental, and economic change in our communities.
Department Overview
Apprise by Walker & Dunlop, a wholly owned subsidiary of W&D, changes how our clients are served and delivers an elevated valuations experience. We drive faster, better valuation decisions and add value at every step of a deal. We combine industry-leading multifamily underwriting experience, data science, and analytics technology prowess. Our platform leverages the skills of the most trusted MAI-designated valuation experts in the U.S. and we are actively developing the appraisal tools of the future. The next generation of valuations experts manifests within Apprise, adopting and driving technology to become the nation's largest multifamily valuations company, while providing valuations service for many other specialties and sectors.
The Impact You Will Have
As an Apprise Associate, you will support the delivery of high-quality, compliant valuation reports that inform critical real estate decisions for lenders, investors, and other market participants. Through detailed analysis and collaboration with experienced valuation professionals, you will help strengthen Apprise's reputation as a trusted valuation partner while contributing to the development of innovative tools and processes shaping the future of the appraisal profession.
Primary Responsibilities
* Participate in all aspects of preparing legally-compliant appraisal reports in and around the assigned territory
* Compile relevant macro- and micro-level market research
* Catalog and analyze property-specific financial due-diligence materials, including income and expense statements, rent rolls, purchase and sale agreements, offering memoranda, investment proformas, development cost budgets, federal housing subsidy contracts, etc.
* Conduct competitive market research and analyze comparable sales, rents, amenities, locations, etc.
* Assist in development and refinement of software programs and financial models for valuation applications
* Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, often in combination with travel
* Perform other duties as assigned
* Attendance is generally required from 8:30 am - 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays
Education and Experience
* Bachelor's degree (Real Estate, Finance, Accounting, Economics, Statistics, or Business preferred)
* Preferred 2+ years of commercial/multifamily real estate valuation, underwriting, or financial analysis experience
* Active and good standing Appraiser Trainee license (or on track to complete)
Knowledge, Skills and Abilities
* Proficiency with Windows OS and Microsoft Word and Excel
* Strong analytical skills: proven acumen in financial modeling or real estate underwriting
* Working knowledge of commercial real estate data services preferred: REIS, CoStar, RealPage, Yardi, ESRI, etc.
* Excellent verbal and written communication skills; comfortable on the phone with market participants
* Strong literary and grammatical competency; very comfortable with business-formal writing composition
* Strong propensity to take initiative with minimal direction
* A genuine interest in PropTech and multifamily real estate
* Proficiency with Windows OS and Microsoft Word and Excel
* Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
* Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
This position has an estimated hourly rate of $33.66 - $38.46 plus a discretionary bonus. An employment offer is based on the applicant's relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.
#LI-CR1
#LI-Hybrid
What We Offer
* The opportunity to join one of Fortune Magazine's Great Places to Work winners from 2015-2023
* Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation, some of which include:
* Up to 83% subsidized medical payroll deductions
* Competitive dental and vision benefits
* 401(k) + match
* Pre-tax transit and commuting benefits
* A robust health and wellness program - earn cash rewards and gain access to resources that
promote health, engagement, and balance
* Paid maternity and parental leave, as well as other family paid leave programs
* Company-paid life, short and long-term disability insurance
* Health Savings Account and Healthcare and Dependent Care Flexible Spending
* Career development opportunities
* Empowerment and encouragement to give back - volunteer hours and donation matching
* Eligibility may vary based on average number of hours worked
EEO Statement
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at ************, if you have any concerns about information requested during or after the application process.
Fair Chance Hiring
Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.
$33.7-38.5 hourly Auto-Apply 6d ago
Underwriter
Walker and Dunlop, Inc. 4.9
Remote or Irvine, CA job
Department: GSE Underwriting We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities - where people live, work, shop, and play - to life. We are committed to creating meaningful social, environmental, and economic change in our communities.
Department Overview
GSE Underwriting is responsible for pre-screening and underwriting all Fannie Mae and Freddie Mac loans.
The Impact You Will Have
The primary role of this individual will be as an individual contributor on an Underwriting team.
Primary Responsibilities
* Structure, underwrite, monitor, and perform due diligence for multifamily housing products and transactions.
* Anticipate and resolve issues for customers and underwriting team.
* Demonstrate an understanding of the history and function of Fannie Mae, Fannie Mae DUS, DUS Lenders, and Freddie Mac Program Plus.
* Demonstrate understanding of the Freddie Mac and Fannie Mae methodology for building up Proforma income and expenses.
* Demonstrate understanding of Part III of the DUS Guide and Freddie Mac Guide, and periodic updates on an on-going basis in order to cultivate continuous improvement.
* Conduct site visits to assess the condition and quality of multifamily projects, their management, and their marketplaces.
* Review third-party Appraisals, Engineering Reports, Seismic Reports, Phase I Environmental Assessments and Operations and Maintenance (O & M) Reports.
* Maintain organized and fully documented Underwriting Files.
* Craft accurate and analytical Narratives for submission to Chief Underwriter with supervision from Chief and Deputy Chief Underwriters.
* Demonstrate responsibility for ensuring that the Underwriting team goals and initiatives are completed in a timely manner and needed resources are available to accomplish results.
* Work with Asset Management, Production, Closing and others as appropriate to closely monitor the performance and help develop and regularly refine benchmarks and metrics for evaluating the performance of the portfolio.
* Frequent business travel required.
* Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, often in combination with travel.
* Perform other duties as assigned.
* Attendance is generally required from 8:30 am - 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays.
Education and Experience
* Bachelor's degree required.
* 3+ years of commercial real estate experience underwriting multifamily loans.
* Experience independently underwriting 12+ GSE loans required.
* Extensive knowledge of the Fannie Mae DUS and Freddie Mac Program Plus programs required.
Knowledge, Skills and Abilities
* Demonstrated knowledge of and experience in underwriting. This includes but would not be limited to a strong working knowledge of the key players in the industry, the issues and trends facing the industry, the ability to identify and underwrite the key credit, sponsor related risks, and the ability to evaluate alternative risks carefully when structuring a transaction, and a demonstrated knowledge of property operations.
* Demonstrated analytical skills with the ability to evaluate data quickly, make decisions based on imperfect data, and take action in order to assist the team in moving its transactions forward.
* Excellent interpersonal and presentation skills and the ability to effectively communicate with all levels of management.
* Demonstrated commitment to innovation and change and willingness to take initiative to accomplish change.
* Demonstrated ability to develop and execute solutions to complex issues and transactions.
* Extensive multifamily experience across a wide range of financial and product executions.
* Demonstrated business management experience as well as a demonstrated capacity to provide leadership in closing deals.
* Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
* Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
This position has an estimated base salary of $80,000 - $100,000 plus discretionary bonus. An employment offer is based on the applicant's relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.
#LI-NA1
#LI-Hybrid
What We Offer
* The opportunity to join one of Fortune Magazine's Great Places to Work winners from 2015-2023
* Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation, some of which include:
* Up to 83% subsidized medical payroll deductions
* Competitive dental and vision benefits
* 401(k) + match
* Pre-tax transit and commuting benefits
* A robust health and wellness program - earn cash rewards and gain access to resources that
promote health, engagement, and balance
* Paid maternity and parental leave, as well as other family paid leave programs
* Company-paid life, short and long-term disability insurance
* Health Savings Account and Healthcare and Dependent Care Flexible Spending
* Career development opportunities
* Empowerment and encouragement to give back - volunteer hours and donation matching
* Eligibility may vary based on average number of hours worked
EEO Statement
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at ************, if you have any concerns about information requested during or after the application process.
Fair Chance Hiring
Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.
$80k-100k yearly Auto-Apply 60d+ ago
Companion- San Francisco
The Camden Center 4.6
San Francisco, CA job
Job DescriptionCompanions accompany clients throughout the day to provide structure, safety, and support in various environments to support them in staying regulated, safe and living a life of recovery. As part of this process, companions continually consult with case managers to monitor and adapt the client's safety, mental health needs, and recovery plans.
Providing 9-24hrs of client care
Accompanying client throughout the day to provide structure, safety, and support in various environments
Care coordination and communication with treatment providers and family members, in conjunction with a case manager
Consistent accountability in emotional management and regulation skills
Building and implementing life skills
Establishing healthier communication skills
Development of recovery and wellness-related activities and healthy outlets
MUST have a valid driver's license and be willing to transport clients if/when needed
Medication management
We do our best to schedule everyone regularly, but it's important to understand that hours can fluctuate depending on things like client demand, coverage needs, or seasonal changes. There may be times when hours are reduced, so we encourage team members to have/ maintain other gainful employment.
This is a W-2 position.
This is an on call/ as needed position.
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$33k-43k yearly est. 18d ago
Resident Service Coordinator - The Westerly on Lincoln Apartments
Udr, Inc. 4.5
Udr, Inc. job in Marina del Rey, CA
UDR, Inc. and its affiliated companies are seeking a Resident Services Coordinator to join our team at The Westerly on Lincoln, our exclusive apartment community (583 homes) located in Marina del Rey, CA. Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?
As a Resident Service Coordinator, every day is an opportunity for you to deliver a first-class experience in turn improving customer happiness and resident retention.
Essential Functions:
* Collaborate with the community management team as needed and requested to resolve resident concerns and complaints.
* Welcome prospects, residents as well as vendors and answer inquiries which may include questions about the surrounding area, the property, the company, lease details, amenities, etc.
* Answer telephone and texts promptly and in a professional manner and direct inquiries to appropriate individual or take messages.
* Organize incoming packages systematically.
* Plan, promote and produce events and activities, such as charity donations, food drives and holiday celebrations aimed at increasing resident retention.
* Manage key policy and process by providing keys/fobs to residents or contractors and documenting in accordance with the "Key Policy".
* Interacts with walk-in prospects by showing the property and answering questions about the community, lease terms, and local area.
* Provide resident keys/fobs and property orientation, explaining the community amenities and unit features. Creates and delivers new resident welcome packets, including move-in gift (if any).
* Explain the "Move-In Inventory" form to new resident and ensure that the form is returned.
* Communicate and verify compliance with mandatory renters' insurance as per company policy (if applicable) before move in if needed.
* Schedule all the move-in appointments and ensure that on scheduled days off another associate is aware of and will coordinate any scheduled move-ins.
* Work closely with the Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
* Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications.
* Complete market summary and comp reports as directed.
* Comply with all Company policies and procedures related to employment.
* Committed Living the UDR Values each day in every action taken when executing the essential functions of the job.
* Perform other duties as assigned or as necessary.
Experience, Knowledge and Skills:
* Customer service experience
* Multi-Family, Hospitality and/or Retail industry experience
* Minimum of one year of office experience is required.
Education:
* High School Diploma, or equivalent, is required.
Career Development and Advancement
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization's most important asset.
Exceptional Benefits:
We offer a comprehensive benefit package, Company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club, honoring our associates for their exceptional customer service and operational excellence.
Benefits Offered:
* Medical, Dental, Vision Plans
* Medical Flexible Spending Account
* Dependent Care Spending Account
* Lifestyle Spending Account
* Supplemental Term Life Insurance
* Voluntary Cancer Insurance
* Supplemental Short-Term Disability Insurance / AD&D Insurance
* Voluntary Long Term Care Insurance
* 401(k) Plan with company match
Hourly Pay:
$23 - $27/hour DOE
About UDR, Inc.
UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!
UDR Inc. is an Equal Employment Opportunity Employer.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
$23-27 hourly 21d ago
Coach - Santa Barbara
The Camden Center 4.6
Santa Barbara, CA job
Job Description
Camden Case Management provides personalized management services for individuals facing mental health and/or addiction challenges. Our team collaborates with clients at various stages of their healing journey, creating flexible, individualized reintegration plans within a comprehensive support structure. Our multidisciplinary team focuses on helping clients move toward functional independence by establishing achievable goals and fostering consistent progress.
CCM operates on the principles of:
Excellence in compassionate care.
Attuned support tailored to each client's unique needs.
Collaboration with families, clinical providers, and support personnel.
We prioritize regular communication as a cornerstone for success and work alongside external clinical teams to ensure a cohesive approach to client reintegration and skill-building.
Role Overview
The Coach role is distinct from general mentoring as it focuses on supporting clients in overcoming specific challenges, such as ADHD, OCD, autism spectrum disorder, addiction recovery, or emotional regulation. Specialized Mentors work intensively in their area of expertise, providing targeted strategies while supporting the client's overall development in life skills and reintegration goals.
Coaches are backed by a full support team, including two Licensed Marriage and Family Therapists (LMFTs) and the Camden Case Management leadership team. Weekly support meetings ensure consistent guidance, collaboration, and professional development for the mentor. This role is part-time, per-diem, and client-driven, meaning assignments are based on matching the mentor's expertise to client needs.
Key Responsibilities
Conduct weekly face-to-face sessions with clients in environments where support is needed (e.g., home, community, or public spaces).
Stay attuned to client progress in the specialized area and adapt approaches as necessary to ensure continuous improvement.
Utilize specialized expertise to design and implement individualized strategies for client progress.
Support clients in practicing life skills such as scheduling, budgeting, organizing, goal setting, and follow-through.
Conduct home visits to assess and support the client's living environment.
Assist with medication counts and adherence as outlined in the client's care plan.
Administer random toxicology screens (if required by the client's care plan).
Engage in recovery-related and personal development activities with clients (e.g., exercise, grocery shopping, 12-step meetings, community-building).
Provide phone support for clients outside of in-person sessions
Maintain clear, ongoing communication with the Case Management, Medical, and Clinical team to ensure consistent client care.
Document all sessions, interactions, and notable observations promptly and accurately.
Requirements
Proven experience in a specialized area of Mental Health (e.g., Autism, addiction, OCD).
Relevant certifications or qualifications specific to your coaching specialty.
Strong communication and interpersonal skills to build trust and rapport with clients.
Critical thinking and problem-solving skills for creating effective client strategies.
Ability to adapt coaching style to meet diverse client needs.
Previous experience in coaching, mentoring, or working directly with individuals or groups.
Commitment to supporting others in achieving their goals and personal growth.
MUST have a valid driver's license and be willing to transport clients if/when needed
Desired Skills and Qualifications
Interest in pursuing further education in mental health, counseling, addiction, or coaching studies.
CPR certification.
Valid driver's license and clean driving record.
Strong organizational skills with the ability to prioritize tasks effectively.
Problem-solving skills to address potential issues proactively.
Flexible availability, including weekends and holidays.
Experience in mental health treatment, recovery, or coaching is highly preferred.
Ability to remain empathetic, professional, and composed in stressful or crises.
Job Type: On call/ as needed (based on client availability)
Experience: 1 year in a relevant field (Preferred)
Education: Bachelor's degree or higher (Preferred)
We do our best to schedule everyone regularly, but it's important to understand that hours can fluctuate depending on things like client demand, coverage needs, or seasonal changes. There may be times when hours are reduced, so we encourage team members to have/ maintain other gainful employment.
This is a W-2 position.
At Camden Case Management, Coaches play an integral role in supporting clients' mental health and life goals. If you are passionate about helping others succeed and are ready to make a meaningful difference, we encourage you to apply.
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ebyj IJHYZR
$35k-48k yearly est. 22d ago
Administrative Assistant / Front Desk in Los Angeles
The Camden Center 4.6
Los Angeles, CA job
Job Description
ABOUT THE COMPANY Camden Center is a partial hospitalization and intensive outpatient treatment center that offers comprehensive, multi-disciplinary treatment for psychiatric and addictive disorders. Our staff is comprised of nationally recognized medical doctors, psychotherapists, and integrative medicine specialists who have been recruited as experts in their field to work with our patients. Camden Center is a medical organization established and operated by physicians, and is founded on the principles of clinical excellence, compassionate care, and respect for our patients.
ABOUT THE POSITION
The administrative assistant position is an entry-level position, ideal for motivated new talent who have a strong interest in the mental health field and/or want to grow into a senior administrative role. If you are interested in a mental health career, this role will provide you with unparalleled access to clinical meetings, where you will learn how experts in psychiatry, psychology, and social work approach and implement best-in-class treatment for our patients. If you are interested in an administrative career, you will appreciate that one of our company values is nurturing and developing our employee's careers, which is why we have a proven track record of identifying internal talent and promoting within.
RESPONSIBILITIES:
The administrative assistant will be expected to provide clerical support to all Camden Center staff. The administrative assistant will also be responsible for greeting visitors as they arrive, directing them to various offices when appropriate, and maintaining a welcoming environment.
Core duties and responsibilities include:
Answer phones, transfer calls to the appropriate station, and take detailed messages as needed; differentiate urgent messages and regular calls that can be returned at the end of the day
Manage calendars for patients and staff
Compose emails to patients, staff, and associates with professionalism
Use discretion and good judgment in handling sensitive and confidential information
Follow all HIPAA regulations, requirements, and guidelines
Organize patient files and information into Medical Records Database and Google Drive
Take inventory of office and clinical supplies and place orders/restock as needed
Maintain cleanliness and upkeep of common areas and therapy offices
Prioritize multiple tasks, meet deadlines, and maintain excellent attention to detail
Collect samples and prepare urinary analysis screenings for laboratory testing
Distribute medication and take vitals as directed by the medical team
Open to learn and adapt to new responsibilities
POSITION REQUIREMENTS:
1-3 years of administrative experience
Strong computer and internet research skills; proficiency in the use of Google Workspace
Professionalism of the highest caliber in all interactions with patients and staff
Excellent interpersonal skills
Ability to work well with all levels of management, staff, patients, and vendors
Must be able to legally work in the United States and provide documentation (2 forms of ID and/or Green Card)
Must be able to sit and stand at length (up to 4-hours)
Must be able to lift, push, and pull up to 25-pounds
Must be able to kneel, bend, and squat
----------------------------------------------
40 hours/week. Pay range is $22.00/hour - $25.00/hour.
Benefits for full-time employees include medical, paid and sick time off, matching 401(k), holiday pay, and a flexible spending account.
Job Type: Full-time
Keywords: administrative, healthcare, mental health, therapy, treatment center
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$22-25 hourly 3d ago
Medical Assistant- Los Angeles
The Camden Center 4.6
Los Angeles, CA job
Job Description
Medical Advocate Open to: Nurse Practitioners, Medical Assistants, LPNs, & LVNs Part-Time with Potential for Full-Time
About Camden Case Management
Camden Case Management (CCM) provides tailored support to individuals with medical and mental health challenges, focusing on ongoing advocacy and holistic care. Our multidisciplinary approach ensures that each client receives a flexible, individualized plan that moves them toward functional independence. Through thoughtful interventions and a comprehensive support structure, our team works closely with clients, families, and external clinical providers to achieve meaningful progress.
Position Overview
We are seeking compassionate and skilled Medical Advocates to join our dedicated team. This role is crucial in providing essential support to clients during their recovery, ensuring their medical, emotional, and practical needs are met. Medical Advocates work in collaboration with external clinical teams, delivering hands-on assistance in daily activities, appointment coordination, and medication management. Additionally, they provide emotional support and practical guidance to clients, empowering them to navigate the challenges of recovery.
Key Responsibilities
Care Coordination: Liaise with clients' clinical and medical providers to manage appointments, share observations, and ensure cohesive care.
Transportation Assistance: Provide safe and timely transport to medical appointments or other essential services as needed.
Client Support: Offer attentive, compassionate support, assisting clients in adhering to treatment plans and monitoring their well-being.
Medication Support: Assist clients with medication management, including counts and adherence, in coordination with their clinical team.
Documentation: Maintain accurate records of client interactions, progress, and observations to support ongoing care and coordination.
Emotional Support: Serve as a compassionate source of encouragement and emotional stability throughout the client's recovery journey.
Lifestyle and Household Assistance: Aid clients in managing household tasks and lifestyle responsibilities.
Qualifications
Required Certifications: Valid Nurse Practitioner (NP), Medical Assistant (MA), Licensed Practical Nurse (LPN), or Licensed Vocational Nurse (LVN) certification.
Experience: Previous experience in patient advocacy, case management, or medical support roles is preferred.
Skills: Strong communication, organization, and problem-solving skills. Ability to work both independently and within a team.
Compassionate: A commitment to providing empathetic care and advocacy for clients at all stages of their recovery.
Detail-Oriented: Excellent record-keeping and attention to detail in client care and documentation.
This multifaceted role offers the opportunity to make a significant impact in the lives of clients while working within a collaborative and supportive team. The position starts as part-time with the potential to grow into a full-time role. Independence, communication, and organizational skills are key to success in this position.
This is an on-call / as-needed position.
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YGaGkSnT02
$37k-46k yearly est. 12d ago
Leasing Consultant | Camden Harbor View
Camden 4.6
Long Beach, CA job
Are you customer focused, have a passion for people and like to have fun? Our Leasing Consultants are Camden's first impression to potential and current residents. Their primary responsibilities are to ensure the satisfaction of our residents while also meeting leasing, retention and occupancy goals for the community. Camden Leasing Consultants have excellent communication skills, think outside the box and have the ability to build lasting relationships. They are experts in customer service who are able to understand and anticipate our customers' needs to create exceptional experiences.
Essential Functions:
Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”
Showcase the value of the community features as they relate to the customer needs
Use a customer focused attitude year round to ensure a smooth renewal process for existing residents
Utilize and establish creative marketing and social media strategies to increase property traffic
Support occupancy and retention goals by following up with potential and current residents
Use problem solving skills and best judgment to handle unpredictable situations as they arise
Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision
Promote positive resident relations through courteous and timely response to resident needs and concerns
Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
Collaborate with team members to plan and organize resident events
Will assist in other projects and activities as needed
Qualifications:
One year of experience in sales, hospitality and/or customer service
Bachelor's degree preferred
Meet or exceed sales and customer service goals
Work a varied schedule including weekends and holidays as required
Proficiency in Microsoft Office Suite including Word, Excel & Outlook
Strong written and verbal communication skills
Leasing and/or property management experience preferred
Knowledge of OneSite and Yield Star preferred
Bilingual in Spanish is a plus
And here's the fine print HR wants you to know:
Job is intermittently sedentary but requires mobility (i.e., climb stairs) to tour, show, and inspect apartments on a daily basis
Will use some repetitive motion of hand-wrist in using computer and writing
Works in a typical office setting with daily exposure to outdoor environment (i.e., heat, cold, damp, rain, etc.) when touring community
Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate personal protective equipment (PPE)
Must handle stressful, urgent, novel and diverse work situations on a daily basis
Emotional stability and personal maturity are important attributes in this position
Will be regularly called upon to work long hours and odd schedules (including weekends)
Position requires periodic travel by automobile to handle work-related activities
May require airline travel, out-of-town and /or overnight trips
Attendance and punctuality is essential for success in this position
Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
Compensation
The pay range for this role is $19 to $22 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. A candidate's position within the salary range may be based on several factors including, but not limited to relevant education, qualifications, certifications, relevant experience, skills, geographic location, shift, and travel requirements.
Other compensation for non-manager roles may include eligibility for leasing incentives and a discretionary annual bonus that is determined by various factors, such as individual contribution and community performance, in addition to regular pay. Additionally, non-exempt employees are eligible for overtime and Maintenance Supervisors may be eligible for a discretionary quarterly bonus based on individual contribution, community performance, and other factors to be determined by the company.
Other compensation for manager roles may include eligibility for new move-in leasing incentives and discretionary quarterly bonus, annual bonus, and restricted share award based on individual contribution, community performance, and other factors to be determined by the company, in addition to annual salary.
Benefits
Camden offers a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k) and employee share purchase plan. Eligibility for benefits varies by full-time, part-time, or temporary status. To learn more about our awesome Benefits, for which you are eligible, visit Camden Benefits.
UDR, Inc. and its affiliated companies are seeking a Senior Maintenance Technician to join our team at Rosebeach Apartment Homes, our apartment community (174 homes) located in La Mirada. Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?
As a Senior Maintenance Technician, every day is an opportunity for you to deliver first-class service in turn achieving customer happiness and resident retention.
Essential Functions:
* Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units interior, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
* Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
* Ensure that apartments are ready for occupancy by performing electrical, HVAC, plumbing, carpentry, appliance repair, carpet cleaning, painting, patching, texturing, basic apartment cleaning and other miscellaneous equipment maintenance and repairs.
* Maintain tools and equipment and ensure that they are in proper working order, request replacements as necessary, and assist in stocking inventory.
* Assist Maintenance Manager with ordering supplies/equipment to maintain appropriate levels of inventory within budget guidelines.
* Assist with scheduling and supervising contractors.
* Assist in training and mentoring of new Maintenance Technicians and/or Apprentices.
* Foster an on-going positive relationship with residents confirming their expectations are being fulfilled.
* Identify, communicate, and implement opportunities to improve resident happiness and service.
* Provide superior customer service to internal and external customers.
* After hours on-call rotation is required.
* Perform other duties as assigned or as necessary.
Experience, Knowledge and Skills:
* Maintenance experience in the multi-family, hospitality, or similar industry
* Competency in residential plumbing, electrical, HVAC, appliance repair, painting, and drywall
* Knowledge of and experience in carpentry a plus
* Customer service experience
* Proficient in the use of modern technology, especially computers and smartphones
* Valid driver's license and rotating on-call responsibility required
Education:
* High school or equivalent preferred
Career Development and Advancement:
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization's most important asset.
Exceptional Benefits:
We offer a comprehensive benefit package, Company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.
Benefits Offered:
* Medical, Dental, Vision Plans
* Medical Flexible Spending Account
* Dependent Care Spending Account
* Lifestyle Spending Account
* Supplemental Term Life Insurance
* Voluntary Cancer Insurance
* Supplemental Short-Term Disability Insurance / AD&D Insurance
* Voluntary Long Term Care Insurance
* 401(k) Plan with company match
Hourly Range:
* $27/hr. - $30/hr., depends on experience
About UDR, Inc.
UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!
UDR Inc. is an Equal Employment Opportunity Employer.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
$27-30 hourly 11d ago
Investment Sales Analyst
Walker & Dunlop 4.9
Oakland, CA job
Department:
Multifamily - Sales
We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities - where people live, work, shop, and play - to life. We are committed to creating meaningful social, environmental, and economic change in our communities.
Department Overview
Walker & Dunlop Investment Sales (WDIS) represents the nation's premier multifamily owners, developers, and operators with the highest level of investment advisory service. Since 2003, the WDIS experts have built a reputation as a market leader in multifamily investment sales and surpassed $19B in annual sales volume in 2022. We work with institutional and private clients, and we are active in seniors housing & healthcare, student housing, and land sales across the country.
The Impact You Will Have
The primary role of the Analyst position will be to assist in the creation and dissemination of Walker & Dunlop Investment Sales marketing materials for investment-grade multifamily properties throughout their Region. The position will report to Managing Director as well as other senior officers within the company.
Primary Responsibilities
Financial analysis of multifamily opportunities, including existing, value add, and ground-up developments using proprietary WDIS underwriting model
Actively assist in the research, writing, and proofing of W&D Investment Sales marketing offering memorandums (OMs) and Broker Opinion of Values (BOVs) Research and maintain databases which track Investment Sales activity, construction pipeline, and other relevant real estate metrics
Develop and maintain market knowledge through regular reading of industry trade journals, economic forecasts, and news-related periodicals
Assist in the creation and editing of “state of the market” presentations given at national conferences and in private client meetings
Maintain files to ensure all mandatory disclosures are completed and sent to the appropriate parties for review and approval
Provide a consistent, quality-controlled system to ensure the smooth and efficient management of all relevant steps necessary to close a deal
Monitor and assess the progress of sales so that important deadlines are met and contingencies are released
Provide preliminary audits of files for management review
Perform other duties as assigned
Attendance is generally 8:30 am - 5:30 pm PST Monday through Friday
Education and Experience
Bachelor's degree (Finance and/or Real Estate concentration preferred)
1+ year of experience in Finance, Real Estate or related field preferred
Knowledge, Skills and Abilities
Client relationship management skills
Excellent attention to detail and organizational skills
Ability to accurately and productively handle multiple tasks during time sensitive situations
Ability and willingness to work extended hours or weekends to meet deadlines when appropriate
Excellent financial modeling skills including thorough knowledge of Excel
Proficiency in MS Outlook, Excel, PowerPoint, Adobe Acrobat and Word, and ability to learn Salesforce and other company software as needed
Advanced written and oral communication skills
Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
This position has an estimated base salary of $60,000 - $70,000 plus discretionary production incentives. An employment offer is based on the applicant's relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.
#LI-CR1
#Onsite
What We Offer
The opportunity to join one of Fortune Magazine's Great Places to Work winners from 2015-2023
Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- A robust health and wellness program - earn cash rewards and gain access to resources that
promote health, engagement, and balance
- Paid maternity and parental leave, as well as other family paid leave programs
- Company-paid life, short and long-term disability insurance
- Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back - volunteer hours and donation matching
*Eligibility may vary based on average number of hours worked
EEO Statement
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at ************, if you have any concerns about information requested during or after the application process.
Fair Chance Hiring
Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.
$60k-70k yearly Auto-Apply 40d ago
Director, Public Affairs
Digital Realty Global 3.9
San Francisco, CA job
Director, State and Local Public Affairs, West Region
About the Role
As Director, State and Local Public Affairs for the West Region, in partnership with external consultants, you will lead Digital Realty's government and community relations strategy across key markets, including California, Arizona, Washington, and Oregon.
You will represent Digital Realty at the local, city, and state levels, managing relationships with elected officials, government agencies, community organizations, trade associations and business leaders. Your work will be critical in advancing the company's public policy objectives, facilitating new development, and ensuring that Digital Realty is recognized as a responsible, engaged corporate partner.
This role combines strategic government affairs leadership with community engagement and reputation management. You will develop and implement advocacy strategies that support data center growth and infrastructure expansion while ensuring Digital Realty remains a partner in the communities where Digital Realty operates.
Working closely with internal partners across development, sustainability, energy, operations, communications, and legal, you will ensure policy, community, and business objectives are fully aligned throughout the West Region.
What you will do
Lead Digital Realty's public affairs and community relations strategy across the West Region (CA, AZ, WA, and OR)
Build and maintain strong relationships with local, city, and state government officials, regulatory agencies, and community stakeholders.
Develop and execute advocacy and engagement strategies that support business objectives and long-term growth.
Serve as the company's representative in public hearings, community meetings, and with industry and business organizations.
Collaborate on land use, zoning, permitting, and development efforts, engaging with government and community leaders to facilitate project success.
Partner with the communications team to manage media relations and strengthen Digital Realty's brand and reputation in local markets.
Manage local sponsorships and community partnerships, ensuring alignment with company values and regional priorities.
Monitor legislative, regulatory, and political developments and provide strategic insights to company leadership.
Build coalitions and work with industry associations on policies related to energy, tax, infrastructure, and technology.
Ability to travel 35% as needed across the West Region.
What you will need
Bachelor's degree or equivalent practical experience.
10+ years of experience working within government, corporate public affairs or public policy organizations.
Preferred Qualifications
Experience with or within state and local governments, particularly involving real estate, tax, economic development, data centers, information technology, critical infrastructure or energy policy.
Knowledge of land acquisition, zoning laws, permitting, energy, electricity, utility policy and real estate development are a strong plus.
Experience in campaign strategy or political communications, including stakeholder engagement and grassroots organizing.
Experience in media relations, including proactive communications and issue management.
Experience managing local sponsorships and community partnerships to support corporate reputation and engagement.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL , the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx ) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
Legal
Our Legal team works in a highly complex global business sector with a diverse range of local, regional and international organizations. From ensuring compliance in different jurisdictions to supporting business teams with customer and supplier contracts, we're involved in a variety of projects. Working in a dynamic commercial environment, we collaborate with colleagues across different departments and always have a new challenge waiting for us.
What we can offer you
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee's total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.
Compensation range: $225,000 to $245,000 per year. This compensation range represents the Company's good faith belief as to what it will pay as a base salary for this position at the time of this posting.
Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
Apply today, take charge of your career and grow your talents with us.
$225k-245k yearly Auto-Apply 11h ago
Maintenance Apprentice | Camden Glendale
Camden Property Trust 4.6
Mission Viejo, CA job
Camden's Maintenance Apprentice Program provides an exceptional gateway into one of the nation's top multi-family management organizations. Camden will immerse each apprentice in the daily maintenance operations at one of our premier communities. Apprentices will be under the supervision of a seasoned Camden maintenance supervisor and paired with an outstanding property management team to achieve hands-on maintenance skills and exposure to the phenomenal Camden culture. Each apprentice will learn and put into practice all facets of residential maintenance functions, customer service strategies, and community policies and procedures. Upon completion of the 6-12 week program apprentices will be evaluated and, if deemed qualified, have the opportunity to be hired as a full-time employee in a maintenance role with Camden. Regardless, apprentices will gain valuable experience in all aspects of maintenance including, but not limited to:
Essential Functions:
Maintenance Safety
Appliance Repair & Troubleshooting
Electric Repair & Troubleshooting
Plumbing Repair & Troubleshooting
Basics of Refrigeration Cycle
HVAC Repair & Troubleshooting
Apartment Make Readies
Pool Maintenance
Apartment Inspections
Camden Culture and Management Philosophy
Policies and Procedures
Customer Service
Taking requests, comments and concerns and resolving them quickly
Answering potential resident questions
Requirements:
Candidates must be enrolled in, or have recently completed, an HVAC/CAMT program or have equivalent residential maintenance experience
Demonstrate basic knowledge of technical skills as it relates to apartment maintenance
And here's the fine print HR wants you to know:
Will be exposed to constant activity that requires intermittent standing, bending, crouching, pushing/pulling, climbing ladders/stairs, walking on rooftops, lifting/moving/carrying light to heavy weight material/appliances/equipment up to 50 lbs. and using the dolly/buddy system for equipment over 50 lbs.
Requires manual dexterity sufficient to operate small-motorized equipment (i.e., repetitive hand/wrist, gripping and elbow motion)
Must have normal range of hearing, vision, color discrimination and depth perception for proper operation of machines and equipment
Will be exposed to some low to medium level noise when using machinery or power tools
Must be able to complete tasks wearing appropriate personal protective equipment (PPE) (i.e., goggles, masks, gloves, etc.)
Will be exposed on a regular basis to outdoor environment (i.e., heat, cold, damp, rain, etc.).
Hazards can be minimized with proper lifting techniques, SDS and general safety training, and wearing appropriate PPE
Must be able to read and write in English at intermediate level to read diagrams, meters, instructions, etc.
Must be able to apply common sense understanding to carry out instructions and plans
Deals with standardized situations with occasional or no deviations from standard procedures
Requires public contact and excellent interpersonal skills
Attendance and punctuality is essential for success in this position
Contact your HR team for the position's Physical Demands Analysis
This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.
To learn more about our awesome Benefits, visit Camden Benefits.
$37k-52k yearly est. Auto-Apply 60d+ ago
Business Manager (Multi-Family Rent Collections)
UDR Careers 4.5
UDR Careers job in Costa Mesa, CA
UDR, Inc. and its affiliated companies are seeking a Business Manager to join our operations team in Southern, CA. This position, along with seven other Business Managers, support multiple properties and office out of 27 Seventy Five, our apartment community located in Costa Mesa, CA.
Essential Job Functions:
Work with residents and the Emergency Rental Assistance programs to ensure completion of applications.
Prepare timely and accurate documents and files for eviction proceedings. Prepare resident legal notices using the company standard templates. Upon approval of notices, distribute to affected residents.
Diligently collect rent, utility payments, and fees to reduce delinquency and bad debt write-offs.
Work in conjunction with the Lead Business Manager, Regional Managers, District Managers and Community Directors to make sure that the financial goals are met.
Post and oversee rent payments to property database.
Calculate, approve, and send timely and accurate processing for all resident FAS upon move-out. Ensure that all fees and charges are properly documented.
Complete administrative tasks associated with site operations, including accounting and financial reporting, making bank deposits, reconciling resident accounts, and performing other clerical tasks assigned.
Coordinate with local authorities to effectively handle evictions.
Coordinate with UDR Billing and appropriate outside collection agency in response to security deposit accounting disputes.
Appear to court when necessary to respond to small claims or UD hearings.
Verify utility changeovers for current residents and accurate final billing for move outs or cancelled NTVs.
Preparation and confirmation of data entry necessary to update month-end reporting.
Provide superior customer service to internal and external customers.
Comply with all Company policies and procedures related to employment.
Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
Key Qualifications:
Minimum two years' experience in property management or related business operations.
Experience with collections, evictions and delinquency management.
Strong organization skills and excellent verbal and written communication skills.
Customer service experience
OneSite software experience is preferred.
Career Development and Advancement:
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization's most important asset.
Exceptional Benefits:
We offer a comprehensive benefit package, apartment rental discount, company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club, honoring our associates for their exceptional customer service and operational excellence.
Benefits Offered:
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Voluntary Cancer Insurance
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Hourly Range:
$28/hr. - $31/hr., depends on experience
About UDR, Inc.
UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!
UDR Inc. is an Equal Employment Opportunity Employer.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
$28-31 hourly 13d ago
Associate, Commercial Real Estate Valuations
Walker & Dunlop 4.9
Remote or Irvine, CA job
Department:
Apprise
We are Walker & Dunlop. We are one of the largest providers of capital to the commercial real estate industry, enabling real estate owners and operators to bring their visions of communities - where people live, work, shop, and play - to life. We are committed to creating meaningful social, environmental, and economic change in our communities.
Department Overview
Apprise by Walker & Dunlop, a wholly owned subsidiary of W&D, changes how our clients are served and delivers an elevated valuations experience. We drive faster, better valuation decisions and add value at every step of a deal. We combine industry-leading multifamily underwriting experience, data science, and analytics technology prowess. Our platform leverages the skills of the most trusted MAI-designated valuation experts in the U.S. and we are actively developing the appraisal tools of the future. The next generation of valuations experts manifests within Apprise, adopting and driving technology to become the nation's largest multifamily valuations company, while providing valuations service for many other specialties and sectors.
The Impact You Will Have
As an Apprise Associate, you will support the delivery of high-quality, compliant valuation reports that inform critical real estate decisions for lenders, investors, and other market participants. Through detailed analysis and collaboration with experienced valuation professionals, you will help strengthen Apprise's reputation as a trusted valuation partner while contributing to the development of innovative tools and processes shaping the future of the appraisal profession.
Primary Responsibilities
Participate in all aspects of preparing legally-compliant appraisal reports in and around the assigned territory
Compile relevant macro- and micro-level market research
Catalog and analyze property-specific financial due-diligence materials, including income and expense statements, rent rolls, purchase and sale agreements, offering memoranda, investment proformas, development cost budgets, federal housing subsidy contracts, etc.
Conduct competitive market research and analyze comparable sales, rents, amenities, locations, etc.
Assist in development and refinement of software programs and financial models for valuation applications
Communicate and problem-solve daily with teammates, clients, vendors, and other stakeholders, often in combination with travel
Perform other duties as assigned
Attendance is generally required from 8:30 am - 5:30 pm local time, Tuesday through Thursday, with the option to work remotely on Mondays and Fridays
Education and Experience
Bachelor's degree (Real Estate, Finance, Accounting, Economics, Statistics, or Business preferred)
Preferred 2+ years of commercial/multifamily real estate valuation, underwriting, or financial analysis experience
Active and good standing Appraiser Trainee license (or on track to complete)
Knowledge, Skills and Abilities
Proficiency with Windows OS and Microsoft Word and Excel
Strong analytical skills: proven acumen in financial modeling or real estate underwriting
Working knowledge of commercial real estate data services preferred: REIS, CoStar, RealPage, Yardi, ESRI, etc.
Excellent verbal and written communication skills; comfortable on the phone with market participants
Strong literary and grammatical competency; very comfortable with business-formal writing composition
Strong propensity to take initiative with minimal direction
A genuine interest in PropTech and multifamily real estate
Proficiency with Windows OS and Microsoft Word and Excel
Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
This position has an estimated hourly rate of $33.66 - $38.46 plus a discretionary bonus. An employment offer is based on the applicant's relevant work experience, applicable knowledge, skills, abilities, internal equity, and alignment with market data.
#LI-CR1
#LI-Hybrid
What We Offer
The opportunity to join one of Fortune Magazine's Great Places to Work winners from 2015-2023
Comprehensive benefit options* that have earned Walker & Dunlop the silver level of the 2022 Cigna Healthy Workforce Designation™, some of which include:
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- A robust health and wellness program - earn cash rewards and gain access to resources that
promote health, engagement, and balance
- Paid maternity and parental leave, as well as other family paid leave programs
- Company-paid life, short and long-term disability insurance
- Health Savings Account and Healthcare and Dependent Care Flexible Spending
Career development opportunities
Empowerment and encouragement to give back - volunteer hours and donation matching
*Eligibility may vary based on average number of hours worked
EEO Statement
We are committed to equity in all steps of the recruitment and employment experience. We believe in equal access to opportunities in our workplace. We do not tolerate discrimination, including harassment, based on any characteristic protected by applicable law, such as race, color, national origin, religion, gender identity, sexual orientation, sex, age, disability, veteran or military status, and genetic information, or any other characteristic protected by applicable law. We strive to be a safe place to ask questions, build professional relationships, and develop careers.
SPAM
Please be wary of recruitment scams. An indication of a scam might be a request for sensitive or bank information at the time of application or emails coming from a non walkerdunlop.com email address. Please call us at ************, if you have any concerns about information requested during or after the application process.
Fair Chance Hiring
Background checks, including any questions related to infractions, arrests, or conviction records, will not be conducted until after a conditional offer of employment has been accepted. We will consider for employment qualified applicants regardless of arrest and conviction records, in accordance with federal, state, and local laws.
$33.7-38.5 hourly Auto-Apply 5d ago
Companion - San Diego
The Camden Center 4.6
San Diego, CA job
Job DescriptionCompanions accompany clients throughout the day to provide structure, safety, and support in various environments to support them in staying regulated, safe and living a life of recovery. As part of this process, companions continually consult with case managers to monitor and adapt the client's safety, mental health needs, and recovery plans.
Providing 9-24hrs of client care
Accompanying client throughout the day to provide structure, safety, and support in various environments
Care coordination and communication with treatment providers and family members, in conjunction with a case manager
Consistent accountability in emotional management and regulation skills
Building and implementing life skills
Establishing healthier communication skills
Development of recovery and wellness-related activities and healthy outlets
Medication management
MUST have a valid driver's license and be willing to transport clients if/when needed
We do our best to schedule everyone regularly, but it's important to understand that hours can fluctuate depending on things like client demand, coverage needs, or seasonal changes. There may be times when hours are reduced, so we encourage team members to have/ maintain other gainful employment.
This is a W-2 position.
This is an on call/ as needed position
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$31k-41k yearly est. 29d ago
Director of Fleet Maintenance
National Retail Transportation 4.1
Compton, CA job
Job Description
NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it's NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.
Job Overview:
The Director of Fleet Maintenance is a pivotal operations role within our organization, charged with ensuring the safety, reliability, and cost efficiency of our vehicle fleet and equipment. This leadership position oversees the Maintenance department, managing all facets from labor and inventory to compliance and vendor relations. The ideal candidate will bring strategic oversight, operational expertise, and a commitment to excellence in fleet management.
Duties and responsibilities:
Oversee the labor hours, daily work and safety of employees engaged in fleet and facility maintenance and repair within budget.
Oversee parts inventory, and consumable supplies within budget.
Oversee work schedules including extra workdays and shifts as needed. Staffs fleet shop properly based on fleet availability.
Oversees the proper selection, purchase and utilization of company assets (tools and equipment) in support of the fleet maintenance department.
Manages processes and repairs with proper departments as necessary.
Develops business relationships to ensure communication and efficient operations with vendors.
Oversees the proper scheduling of fleet maintenance and repairs; along with compliance of all Company programs, including preventative maintenance and inspection of vehicles, non-scheduled maintenance and troubleshooting, repair, rebuild and overhaul of vehicles.
Oversees fleet maintenance functions and various operational and expense reporting.
Implements efficiency ideas, cost reduction measures and assists with the implementation of changes within fleet maintenance.
Conducts audits to ensure all required documentation is accurately completed including all work orders, breakdowns root cause analysis and action plans for prevention, preventive maintenance logs, pre/post trip inspections, certifications and that items are installed correctly with a minimum potential for loss.
Oversees fleet services budget to include past year expenses; adjusts and administers all fleet service purchases and verifies contract adherence between NRS and vendor services to ensure efficient operations.
Stays current with technical manuals, literature and technical advancements of the trade as it pertains to company owned vehicles.
Builds and maintains employee relations through regular department or pre-shift meetings; maintains on-going interaction; keeps communication channels open with employees by answering questions and explaining policies and procedures; monitors employee morale; submits and responds to ideas to improve employee engagement and enablement.
Administers, trains and consistently enforces company policies and procedures.
Lead department safety meetings and coordinates efforts with Safety department to aid in training, conduct employee observations, updating preferred work methods, conducting accident investigations to determine root causes, and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required.
Performs management functions of staff selection, training and development, performance reviews, establishes and holds others accountable to achieve goals, coaching and counseling, discipline and/or terminations.
Ensures compliance with all company and safety rules, policies and procedures. Ensures compliance with local, state and federal regulatory agencies (i.e., OSHA, DOT, BIT and EFC).
Respond to emergency situations to ensure employee and facility safety
Perform other duties as assigned.
Qualifications:
High school diploma or general education degree (GED)
Tech school or equivalent is preferred
7+ years of industry related management experience
5+ years of management or supervisory maintenance position; or equivalent combination of education and related experience within comparable size company.
Five years maintenance experience; or equivalent combination of education and related experience required
5-7 CMMS experience preferred
Must possess a valid state driver's License meeting company standards
Working knowledge of diesel engines, electrical, hydraulic, pneumatic and braking systems required
Automotive Service Excellence (ASE Certification preferred not required)
EPA Section (609) certification preferred
Physical Demands:
Extensive Standing and Walking: Prolonged periods of standing and walking throughout the facility or around vehicles.
Exposure to Elements: Work in various weather conditions for outdoor tasks and exposure to dust, fumes, and loud noises.
EEO Statement:
NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#NRSIND
$42k-61k yearly est. 8d ago
Learn more about United Dominion Realty Trust jobs
Zippia gives an in-depth look into the details of United Dominion Realty Trust, including salaries, political affiliations, employee data, and more, in order to inform job seekers about United Dominion Realty Trust. The employee data is based on information from people who have self-reported their past or current employments at United Dominion Realty Trust. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by United Dominion Realty Trust. The data presented on this page does not represent the view of United Dominion Realty Trust and its employees or that of Zippia.
United Dominion Realty Trust may also be known as or be related to UDR, UDR Inc and United Dominion Realty Trust.