United Health Centers Of The San Joaquin Valley jobs - 2,251 jobs

We are recruiting for a Recruitment Specialist to join the team. This is a full time position that reports to our Corporate location in Fresno, CA. The purpose of United Health Center's (UHC) Recruitment and Development department is to assist in the ongoing recruitment and development of a superior workforce for UHC's multiple health center locations. Under the direction of the Director of Recruitment and Development, this full-time, non-exempt position plays a critical role by performing a wide variety of analytical, evaluative, and administrative recruitment and development duties directed toward accomplishing United Health Centers' workforce goals. The Recruitment Specialist provides exceptional customer service in a high-performance, employee-oriented culture while meeting quality standards and productivity attainment. The Recruitment Specialist is responsible for developing recruitment and on-boarding strategies to meet the short and long-term talent needs of the organization and to position UHC as an employer of choice. The Recruitment Specialist is expected to provide effective, professional, and ongoing communication with UHC's hiring managers, job applicants, employees, and management team. Responsibilities Performance Area 1: Recruitment and Development Strategic Support - As a Recruitment Specialist, this position supports both specific and broader goals of UHC in an effective and efficient manner. These activities include, but are not limited to the following: * Establishes and maintains confidence and effective collaboration with the management staff. Ensures all personnel data and all related documents and information is kept confidential as necessary. * Demonstrates awareness of, and compliance with, organizational mission and objectives of UHC's mandate to provide health care access and support services for all members of the community. * Communicates effectively with all members of the organization. Promotes the recruitment and on-boarding strategy by responding to questions and requests appropriately. Ensures all verbal and written communication are of the highest quality, accurate, and responded to in a timely manner. * Ensures UHC's policies and procedures regarding all areas of the recruitment and on-boarding process are compliant with federal and state employment laws. * Prepares reports as designated by the Director of Recruitment and Development by compiling and analyzing data for accurate and objective measurements of recruitment metrics. Make recommendations to improve organizational effectiveness, identify inefficiencies, and provide process improvement recommendations. * Plans, coordinates and directs various recruitment, on-boarding, and development projects and activities to support management in the delivery of services as assigned. Performance Area 2 - Recruitment and Development Support - Under the direction of the Director of Recruitment and Development, this position focuses on the coordination and completion of day-to-day tasks in support of recruitment, on-boarding, and development efforts in the delivery of superior services for the organization. * Understands the talent and on-boarding needs of the organization. Develops recruitment and on-boarding strategies for UHC's current and future goals. Uses a wide variety of talent sourcing and recruiting methods to attract qualified applicants to meet UHC's human capital needs. * Provides high-level talent acquisition support by developing the necessary knowledge and skills required as a subject matter expert in UHC's applicant tracking system technology and the UHC recruitment process. Assist hiring managers with recruitment according to UHC's policies and procedures. Communicates effectively with hiring managers on the status of their open positions. * Works closely with UHC's hiring managers to understand the talent needs of their department. Based on the hiring managers' needs, align the recruitment efforts with effective strategies for sourcing, recruiting, and evaluating qualified candidates. Ensures all sourcing efforts include an accurate depiction of the job description and position details to give a realistic job preview to the applicants. * Have a defined recruitment and diversity, equity, inclusion strategy by using the appropriate sourcing methods such as UHC's career portals, external job boards, career fairs, schools' placement offices, social media, employee referrals, and alumni networks. Actively search for opportunities to market job openings in new and creative ways that may not have been tried before and as necessary, adapt strategies to the nuances of recruiting in different locations and/or cultures. Work closely with other UHC departments to develop and promote UHC's employment brand and improve UHC's recruitment efforts in attracting qualified applicants. * Pro-actively generate a pool of qualified applicants, identify active and passive job seekers who may be potential candidates for UHC's open positions or who may act as referral points for other potential candidates. Maintain a current database of qualified candidates and create an efficient process to quickly identify potential candidates. Ensure the recruitment efforts are effectively targeting qualified candidates and generating a sufficient talent pool to meet UHC's current and future needs. * Use objective screening methods to identify the most qualified candidates for open positions. Evaluate a candidate's application, resume, knowledge, skills, abilities, and other required competencies to effectively perform the job's duties and expectations as well as ensure alignment with the organization's talent needs. Work with hiring managers on an ongoing basis to ensure interview questions are up-to-date, relevant, and reflect current job processes. * Maintain an accurate database in the applicant tracking system. Ensure all jobs and locations reflect the latest status and all work bins and work flows are current. Conduct pre-screening interviews when necessary and route qualified applicants to the appropriate hiring managers. Schedule interviews for the hiring managers with their preferred applicants. Create accurate and appropriate interview packets for the hiring managers and ensure meeting space is reserved for all interviews. Keeps track of all recruitment documents including approved open recruitment personnel action requests (PAR), applications, resumes, debriefing forms, scorecards, and interview questions. * Show genuine interest in applicants seeking a new career opportunity and treat them like valued stakeholders. Ensure communication with applicants is prompt, transparent, and frequent. Evaluate UHC's careers page on an ongoing basis to ascertain all public-facing job listings are current, informative, and meaningful. Develop a recruitment and on-boarding process that applicants will find simple, seamless, and informative. * Ensures a personalized and superior on-boarding and post-employment experience for all new hires. Coordinates an on-boarding survey for new hire check in's and tracks on-boarding effectiveness, engagement, and development. Works directly with the Director of Recruitment and Development to document and analyze employee on-boarding and evaluation data to effectively identify patterns and solutions to recommend for managers to incorporate in training and performance efforts and standards. Qualifications Education: * Bachelor's Degree in Business/Health Administration, Human Resources, or closely related field. * SHRM-CP, PHR, or Certified Recruiting Specialist (CRS) certification preferred. Experience: * Two to four (2-4) years prior Human Resource recruitment experience preferably in a multi-site organization with over 100 employees. Skills: * Advanced written and verbal communication skills * Strong customer service skills * Modern office practices and procedures including phone etiquette, filing, and record-keeping. * Advanced proficiency in Microsoft Office programs including Word, Excel, Outlook, and Power Point. Ability to learn and integrate new computer applications into existing HR functions. * Ability to analyze and summarize data and information. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $33.82 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: * Medical, Dental, and Vision insurance with low premium cost * Paid time off and paid holidays * 401k plan with matching contribution * Educational Assistance * Employee discounts and more!

A leading healthcare provider in San Diego, California, seeks a professional to provide coding support and appeal guidance related to reimbursement issues. The ideal candidate has at least 5 years of experience in coding and auditing, and is a Certified Professional Coder (CPC). Responsibilities include acting as a liaison between departments, researching policies, and ensuring timely follow-up collections. A Bachelor's degree is preferred. This role offers competitive hourly pay between $36.830 and $53.230. #J-18808-Ljbffr

A leading healthcare organization in Roseville, California, seeks a General Neurosurgeon to join an established surgical team. The ideal candidate will be board certified or eligible with a focus on trauma or major deformity spine and ideally have experience with complex spine cases. This role offers a competitive salary package, including relocation assistance and a signing bonus, within a collaborative, multi-specialty group known for high-quality care in Northern California. #J-18808-Ljbffr

We are so glad you are interested in joining Sutter Health! Organization: SCAH-Sutter Care at Home - Bay Successful candidate will have 4 ACPE units and experience in a Hospice environment. Competently assesses, coordinates and evaluates the spiritual needs of hospice patients and families and provides direct spiritual care in coordination with the patient care team. Develops, documents and delivers a hospice spiritual care plan. Fosters and maintains collaborative relationships between patients, their family/support group, physicians, and other healthcare providers through timely and effective communications and attendance at meetings and patient/family care conferences. Adheres to polices, industry standards, best practices, and applicable laws/hospice/Conditions of Participation, regulations and codes to promote a quality, highly reliable patient experience. Provides worship services, rituals, memorials, and support groups for hospice patients and families in the community or wherever they call home, staff as requested. Job Description: EDUCATION: Master's: Divinity or equivalent education/experience ACPE CPE training - 4 units CERTIFICATIONS & LICENSURE: BCC-Board Certified Chaplain within three years if hired after 01/01/2025 DEPARTMENT REQUIRED CERTIFICATION & LICENSURE Department, Home Health & Hospice: BLS-Basic Life Support Department, Home Health & Hospice: AUTO-Automobile Insurance Department, Home Health & Hospice: DL-Valid Drivers License - State Department of Motor Vehicles TYPICAL EXPERIENCE : 2 years recent relevant experience SKILLS AND KNOWLEDGE: Knowledge of death, dying, grief, and bereavement processes. Knowledge of diverse religious practices and community resources. Possess interpersonal skills, both written and verbal, to explain sensitive information clearly and professionally to diverse audiences. Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures to achieve objectives and meet deadlines. General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook). Prioritize assignments and work within standardized policies, and procedures to achieve objectives and meet deadlines. Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. Ensure the privacy of each patient's protected health information (PHI). Build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives. Must have the ability to function independently and as a member of an interdisciplinary team; ability to exercise independent, sound judgement in planning and providing patient care. Knowledge of sate and federal home care regulations. Knowledge and understanding of human behavior and communication and the influence of cultural and spiritual values in providing spiritual care. Knowledge and skills necessary to provide spiritual care appropriate to age-specific needs of neonates, children, adolescents, adults and the elderly. Knowledge of individual and family development over then lifespan. Ability to form harmonious working relationships with internal and external customers. Demonstrated leadership and negotiation skills and the ability to manage resources for patient care in a cost-effective manner Excellent organizational skills. Excellent collaborative and problem-solving skills with customers and management. Ability to exercise independent sound judgement in planning and providing patient care. Demonstrated ability in physical, psychosocial, and environmental assessment skills and in implementing plan of treatment. Access to reliable motor vehicle to travel to patient sites. Must be able to handle sensitive issues, conflicts with or among others, respectively direct and reinforce staff efforts; effectively plan and organize and prioritize work, and to effectively solve unique problems as they arise or identify when to consult supervisor. Must be able to deal with challenging work environment from time demands and conflicting priorities. Maintain a positive and professional image and demonstrate self-directed learning to meet professional development and/or license requirements. At orientation and annually thereafter, must be able to meet core competencies for position and area of specialty, as appropriate. Must have knowledge of both California regulations and Sutter Care at Home policy of End of Life Options Act (ELOA). Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday, Variable Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $42.12 to $54.76 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA. The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry appointments. This position ensures that appropriate information is obtained in order to pre-register patients and schedule appointments. Additionally, this position is responsible for obtaining third party insurance information and demonstrates knowledge of UHC's scheduling guidelines and procedures. Responsibilities Summary of Responsibilities: * Providing exceptional customer service to patients * Answer incoming calls on a multi-line phone system * Schedules appointments per established guidelines and educates patients on all UHC services * Will ensure no patient is turned away. Will use all resources to secure an appointment for patient * Reports any potential patient concerns or complaints immediately to supervisor * Overall knowledge of the financial programs, registration and insurance verification * Registering patients for appointments; obtaining updated insurance and demographic information * Educate patients on everything they should bring with them to the appointment * Notifies the patient of any co-pays that are due at the appointment * Route calls to appropriate department or health center Qualifications QUALIFICATION REQUIREMENTS: Education: * High School Graduate or equivalent. Associates Degree preferred. License/Certification: * Possess a valid driver's license. Prior Experience: * Minimum two (2) years of experience in customer service and/or call center * Knowledge in scheduling or call center environment preferred Skills: * Bi-Lingual (English/Spanish) is required. * Customer-service oriented * Excellent telephone etiquette * Excellent listening and Customer Service/Interpersonal skills. * Ability to handle sensitive and confidential information * Ability to articulate complex information * Flexibility and dependability * Demonstrated good problem-solving skills; sound judgment * Intermediate computer skills * Attention to detail and excellent follow-through on work tasks * Able to handle multiple tasks simultaneously The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: * Medical, Dental, and Vision insurance with low premium cost * Paid time off and paid holidays * 401k plan with matching contribution * Educational Assistance * Employee discounts and more!

We are so glad you are interested in joining Sutter Health! Organization: ABSMC-Summit Campus Performs a variety of duties on the trayline (i.e., trayline starter, cold station, dish up, hot beverage, soups and vegetables, load and catch and scrape trays). Delivers food carts to nursing stations and maintains a clean cafeteria. Job Description: EDUCATION * HS Diploma or one to three months related experience and/or training; or equivalent combination of education and experience. or equivalent education/experience SKILLS AND KNOWLEDGE * Demonstrates ability to use various food services supplies and equipment. * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. * Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. * Ability to deal with problems involving a few concrete variables in standardized situations. Job Shift: Day/Evening/Night Schedule: Per Diem/Casual Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Every Weekend Benefits: No Unions: Yes Position Status: Non-Exempt Weekly Hours: 0 Employee Status: Per Diem/Casual Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $30.28 to $33.92 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

Hours: Shift Start Time: Variable Shift End Time: Variable AWS Hours Requirement: 8/40 - 8 Hour Shift Additional Shift Information: Weekend Requirements: As Needed On-Call Required: No Hourly Pay Range (Minimum - Midpoint - Maximum): $36.830 - $47.530 - $53.230 The stated pay scale reflects the range that Sharp reasonably expects to pay for this position. The actual pay rate and pay grade for this position will be dependent on a variety of factors, including an applicant's years of experience, unique skills and abilities, education, alignment with similar internal candidates, marketplace factors, other requirements for the position, and employer business practices. Please Note: As part of our recruitment process, you may receive communication from Dawn, our virtual recruiting assistant. Dawn helps coordinate scheduling for screening calls and interviews to ensure a smooth and timely experience. Rest assured, all candidate evaluations and hiring decisions are made by our recruitment and hiring teams. What You Will Do To provide coding support and appeal guidance relating to reimbursement issues. Research and propose recommended action on policies and regulations to enable Sharp HealthCare entities to obtain the highest possible reimbursement. To act as a liaison between PFS Business Office Staff and Regulatory Compliance department. Utilize the payer contract tool to report payer trends. Required Qualifications 5 Years Experience with coding, auditing and patient account follow up in a business office Certified Professional Coder (CPC) - AAPC - REQUIRED Preferred Qualifications Bachelor's Degree Essential Functions Customer service System Integration: Ensures timely coding and reimbursement tools are supplied to physicians, peers and subordinates. This position serves as a resource for staff to have outstanding accounts reviewed for documentation supported by coding reviewed in order to perform timely follow-up collections and claim form submissions. Demonstrates effective customer relations by: Consistently communicate with Executives, Operations Senior Management, department members and other Sharp employees in a pleasant, professional and effective manner. Respond appropriately to needs, preferences and dissatisfactions expressed by customers within a time period appropriate to the request. Maintain confidentiality. Ensure effective, customer-focused operations of responsible areas. Provide effective consultation and support services to Executives, Operation Senior Management, to assist in strategic and operational planning and facilitate achievement of organizational and departmental goals. Assist in analyzing and interpreting trends and variances requiring Manager Business Service and/or Manager of Quality control's attention. Leadership Assessment Rating by Manager of Business Service and Manager Quality Control/Peers: Provides effective leadership of the position, including properly motivating peers, ensuring optimum levels of productivity, reengineering workloads, etc. Financial: Ensures entity-specific quantitative and qualitative analyses are completed and communicated. Provide educational lectures on regulatory changes to CCD staff when required. Quality Documents and updates system usages related policies and procedures. Reviews System capabilities to ensure user functionality and satisfaction in accordance with corporate goals and objectives. Coordinates and/or assists the medical group in the establishment of correct coding tools for compliant billing and reimbursement. Investigate user problems; perform troubleshooting activities and communicate resolution to the affected parties. Provide coding and reimbursement analysis PFS/CCD and medical group. Reimbursement and appeals Coding Guidelines and Tools for Reimbursement: Responsible for the planning, coordination and accumulation of documentation for the preparation of meaningful, accurate and timely appeals and the quantitative and qualitative analyses and supporting documentation thereto. Reopenings & Appeals: Responsible for the planning, coordination and accumulation of documentation for reopening items or appeal issues the Manager of the Business Office and or Quality requests. Provide documentation timely and accurately so that the reopenings or appeals meet all filing deadlines. System integration Demonstrates effective customer relations by: Consistent communication with Physicians, Operations Staff, Management, department members and other Sharp employees in a professional and effective manner; responds appropriately and timely to needs, preferences and dissatisfaction expressed by customers. Ensures effective, customer-focused operations; analyzes and evaluates the rejection volume of fee for service reimbursement. Training and compliance Effectiveness: Recommend and assist with the implementation of techniques to improve productivity, increase efficiencies, reduce costs, and maintain state of the art practices. Ensure compliance with corporate policies, keep abreast of current trends in healthcare, accept interpersonal differences, respecting others values and opinions and promoting cooperation, effectively prioritizing workload to meet required deadlines and setting goals and objectives in conjunction with the manager. Offer ongoing training and consulting to customers. Participate in all meetings related to coding and compliance. Knowledge, Skills, and Abilities The position requires strong verbal and written communication skills and the ability to effectively communicate with all levels of the organization, including significant interaction with Business Office, Regulatory Compliance and Senior Management. The candidate must be able to analyze and interpret data, as well as prepare or direct the preparation of concise, accurate and meaningful documentation. Knowledge of procedures for preparing trend reports. The candidate should be highly analytical, focused and dedicated with a strong sense of loyalty and accountability to the organization. The position requires strong customer service skills and a commitment to excellence. The candidate must have a strong professional demeanor and the ability to establish credibility throughout the organization. Good understanding of operations and the ability to relate financial results to operations. Energetic and results oriented with the ability to balance other organizational considerations. Highly motivated and appreciative of the opportunity to excel in a challenging and dynamic environment. Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class Bachelor's Degree; Certified Professional Coder (CPC) - AAPC #J-18808-Ljbffr

We are recruiting for a Dental Assistant Trainer to join our team at our corporate office in Fresno, CA. A Dental Assistant Trainer has a strong background in clinical and administrative procedures. Skilled in developing and delivering comprehensive training programs to new and existing medical assistants, ensuring adherence to healthcare regulations and best practices. Adept at, mentoring staff, improving workflow efficiency, and fostering a culture of continuous learning. Proven ability to combine hands on clinical expertise with effective teaching techniques to support the professional growth of medical assistants and enhance patient care outcomes. Responsibilities Works closely with the Operations Training Manager and other members of the Operations Team. * Develop and deliver onboarding programs for new dental assistants, including clinical procedures, infection control, electronic dental records, chairside assistance, and clinic flow. * Conduct hands-on training in clinical settings to reinforce proper techniques and procedures. * Evaluate competencies of dental assistants through assessments, direct observation, and skills checklists. * Maintain and update training materials, manuals, SOPs, and competency documentation in collaboration with dental leadership. * Provide ongoing training and support to ensure consistency in clinical standards and operational procedures across sites. * Support implementation of new technologies, equipment, or workflows by developing and leading related training efforts. * Identify performance gaps and provide coaching or refresher training as needed. * Collaborate with site leads and dental providers to ensure training aligns with clinical goals and compliance requirements. * Monitor regulatory and accreditation changes and incorporate them into training content. * Assist with quality improvement initiatives, audits, and compliance monitoring related to dental assistant performance. * Serve as a mentor and subject matter expert to dental assistants at all levels. * Individual will be highly organized to ensure that all staff trainings are prepared well in advance * Evaluate the outcomes of training sessions and maintain records of trainees * Responsible for answering employee questions in an informative and clear manner that promotes learning. * Communicate with Dental supervisors, Health Center Manager, Medical Receptionist Supervisors and Director of Operations to affirm when each trainee has been fully trained and ready to work without the assistance of a trainer. Qualifications QUALIFICATION REQUIREMENTS: EDUCATION: * High School diploma or equivalent is required. * Graduate of an accredited dental assisting program. LICENSE/CERTIFICATION: * Possess a valid Driver's License * Certified Dental Assistant (CDA) or Registered Dental Assistant (RDA) certification. PRIOR EXPERIENCE: * Knowledge of dental clinical workflows, OSHA and CDN infection control guidelines, and dental software system. * Minimum of 3-5 years of experience as a dental assistant, with at least 1 year in a lead or trainer role * Experience in a Federally Qualified Health Center (FQHC) or similar community health environment, preferred. SKILLS: * Bilingual Preferred (English/Spanish) * Customer-service oriented * Strong presentation, communication, and interpersonal skills * Familiar with adult learning and general training techniques * Flexibility and dependability * Outstanding interpersonal communication skills, both written and verbal required, with excellent public speaking ability in a moderately large group setting. * Modern office practices and procedures including email. * Attention to detail and excellent follow-through on work tasks * Ability to work independently and travel between clinic sites if necessary Positive professional insight Demonstrated good problem-solving skills * Effective leadership skills * Intermediate computer skills * Able to handle multiple tasks simultaneously The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $27.95 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: * Medical, Dental, and Vision insurance with low premium cost * Paid time off and paid holidays * 401k plan with matching contribution * Educational Assistance * Employee discounts and more!

Who we are looking for: A Psychologist passionate about community health and family medicine A healthcare professional committed to working with underserved patient populations Motivated and mission driven clinician who is looking to be part of our growth as well as their own Clinicians whose experience has prepared them to contribute to our commitment to integrity, compassion, advocacy, respect and excellence - also known as our ICARE values What we offer: Modern facilities with state-of-the-art equipment serving the needs of culturally diverse populations Interdisciplinary approach to patient care Culture emphasizing our team members health and well being as much as our patients' Comprehensive compensation package, full malpractice coverage, great benefits and more Exceptional and fulfilling quality of life National and State Loan Repayment eligible Where you will work: UHC is a comprehensive health care organization of more than 30 primary care clinics in diverse locations in California's Central Valley. With the mission to provide accessible, comprehensive quality health care to everyone with compassion and respect, regardless of ability to pay. Our team-based approach to patient care means you are part of a care team passionate about working in community health. UHC providers offer coordinated patient care thanks to a shared EMR system and other state of the art technology. Where you will live: Joining UHC means you will benefit from living in the heart of California where you can find endless sunshine, breathtaking natural scenery and vast agricultural bounty. You can enjoy exploring one of the surrounding national parks, attend performing art events, concerts, festivals and rodeos. Sample farm to table cuisine, the wine trail, the brewery district and eateries offering food with influences from cultures all around the world! Who you will work for: United Health Centers has been serving rural communities of the Central Valley since 1971 with a commitment to improving the health of our communities with a network of Health Centers offering comprehensive primary care and specialty care services. Our convenient locations provide beautiful state of the art facilities that reflect the rich and scenic splendor the valley. Apply today by sending your resume to Stacee Reed, Director of Provider Recruitment at ***************************** Qualifications Doctoral degree in Psychology is required (Ph.D or Psy.D) Current valid license to practice psychology in the State of California Bilingual in English and Spanish is preferred, but not required The salary wage range that UHC reasonably expects to pay for the position upon hire starts at $105,000.00 a year plus bonus. Our competitive salaries are dependent on knowledge, skills and experience. The base pay does not include other forms of compensation and/or incentives. In addition, our comprehensive benefits package includes: Medical, Dental, Vision Insurance Retirement plan with match Paid time off Paid holidays CME Stipend & Days Malpractice Insurance - paid by UHC

We are so glad you are interested in joining Sutter Health! Organization: SCAH-Sutter Care at Home - Valley Successful candidate will have proven sales experience in a medical environment, preferably Home Infusion. Drives revenue to Sutter Health and its regional affiliates in a manner that achieves the organization's strategic goals and objectives. Develops relationships with physicians and area employers to develop and grow business. Educates area physicians about the capabilities provided by Sutter Health specialists and hospitals as well as influence area employers to engage them in preventive health, influence their managed care decisions and choice in occupational medicine providers. Identifies target physicians that would serve as referral and revenue drivers to facilities and specialty physicians. Job Description: EDUCATION: * Equivalent experience will be accepted in lieu of the required degree or diploma. * Bachelor's in Business Administration, Healthcare Administration, or related field DEPARTMENT REQUIRED CERTIFICATIONS AND LICENSURES * Department, SCAH: DL-Valid Drivers License * Department, SCAH: AUTO-Automobile Insurance TYPICAL EXPERIENCE: * 5 years recent relevant experience. SKILLS AND KNOWLEDGE: * Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations. * Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner. * Verbal and writing skills to effectively communicate with diverse groups such as: executives, managers, and subject matter experts. * Make presentations to persuade others to accept a specific opinion or action, or to provide information and instruction. * Demonstrated ability to encourage individuals either in a one-to-one or small group situation to establish rapport and gain trust or to listen perceptively and convey awareness. * Demonstrated ability to build and lead teams committed to carrying out initiatives in environments that may be resistant to change. * Focus on customer service that informs all actions and decisions. * Maintain a positive relationship with the community and professionals while representing a large healthcare organization. Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday, Variable Weekend Requirements: As Needed Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines. Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $94,848.00 to $142,272.00 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

We are recruiting for a network engagement specialist in Fresno, CA. The Network Engagement Specialist is responsible for coordinating necessary ancillary services for member discharged from inpatient and outpatient settings, acute care and post-acute care settings. This role includes overseeing provider communications, issue resolutions, case submissions, and case closures, as well as managing data exchanges with our Care Partners, local hospitals, and other in and out of network providers. By building strong connections between UPN and our provider pattners, the Network Engagement Specialist will enhance collaboration and service delivery. Additionally, the Specialist will educate local hospitals, skilled nursing facilities, and other ancillary providers on UPN's processes and workflows. This position is crucial for ensuring that members receive the necessary Durable Medical Equipment (DME) supplies and other ancillary services promptly. The Specialist will also facilitate efficient routing to in-network Skilled Nursing Facilities (SNFs) when needed. This role involves a mix of administrative tasks and project management, with a strong focus on enhancing member satisfaction and maintaining effective provider relationships. The Specialist will work closely with the Chief Medical Officer (CMO) and the Contracting & Managed Care Officer, reporting directly to the Provider Relations Manager. Responsibilities Performance Area 1: Provider Account Management Work closely with local hospitals, healthcare providers, and in-network SNFs to coordinate discharge plans and ensure effective member routing. Act as the primary point of contact for members requiring DME supplies upon hospital discharge, ensuring timely and accurate delivery of equipment. Maintain accurate records of member interactions, equipment requests, and discharge plans in the organization's database. Intake Peer-to-Peer requests and process according to establish protocols. Ongoing, professional, and effective communication with all providers in UPN's network Maintain a professional relationship with all internal and external care partners. Provide exceptional customer service Performance Area 2: Provider Education and Network Management Handle administrative tasks related to provider relations, including documentation, reporting, and follow-up communications. Assist in the development and implementation of projects aimed at improving processes related to DME supply distribution and member transitions to SNFs. Address and resolve any issues or concerns raised by members or providers regarding DME supplies or facility placements. Pro actively research and resolve provider issues including but not limited to claims submission, processing, and payment, contracting details, provider tools, and UM and other protocols. Ensure accurate ongoing submission of key provider data elements, updates and changes. Support providers through the credentialing/re-credentialing process, including addressing provider questions, ensuring timely completion of applications, and suppotting UPN's credentialing team. Provide orientations to contracted ancillary providers, ensure alignment and understanding of UPN. Collaborate with internal and external care pattners in the creation and distribution of orientation and educational materials to all levels of personnel within a hospital, and ancillary services settings. Build provider awareness and engagement with UPN for potential contract opportunities for ancillary services and hospital partnerships. Other network management tasks as assigned not limited to ancillary network. Performance Area 3: Cross Functional UPN Support Answer UPN customer service phone line to appropriately address and/or reroute inquiries. Oversee incoming mail, organize and distribute to the appropriate personnel. Audit Health Plan provider rosters and directories to ensure UPN Network providers are listed accurately. Work with the Management Service Organization and Health Plans to address any deficiencies. Administrative support to Contracting and Managed Care Officer and Chief Medical Officer as needed. Serve as internal UPN provider advocate by communicating key provider pain points and work with key stakeholders to advance support of UPN's contracted ancillary providers. Collaborate with Marketing, Sales, Provider Data, Credentialing, Operations, and other teams to coordinate cross-functional in-market activities. Assist in the development and implementation of projects aimed at improving processes related to DME supply distribution and member transitions to SNFs. Work closely with the CMO, Contracting & Managed Care Officer, and Provider Relations Manager to align initiatives with organizational goals and improve care transitions. Ensure compliance with all relevant regulations and organizational policies related to member care and provider relations. Track claims that were erroneously sent to the UPN Office and re-route them to UPN's Claims team for proper processing. Contact the facility to ensure that future claims are sent to the correct address. Other duties as assigned by the Contracting and Managed Care Officer, CMO, and Provider Relations Manager. Qualifications QUALIFICATION REQUIREMENTS: EDUCATION: High School Diploma or GED required Bachelor's degree in Business, Health Care Administration, Communications or a related field is preferred; equivalent work experience and education will be considered in lieu of a degree. Completed training program in Medical Assisting from Accredited College is preferred. PRIOR EXPERIENCE: Two (2) or more years of experience in the healthcare industry navigating relationships around providers and insurance networks is preferred. LICENSE/CERTIFICATION: Possess a valid CA driver's license. SKILLS: Bilingual (English/Spanish) is preferred. Must be able to establish rapport and effective working relationships with providers and health center administrators. Must have excellent communication skills including negotiation skills; must be persistent and persuasive. Must have advanced proficiency in various computer applications and exemplary email communications skills. Must be able to prioritize multiple responsibilities and manage a large workload within budget and time lines. Must have excellent problem-solving skills and self-motivation. Must have the ability to develop alternative solutions to problems. Must be able to prepare clear, concise, thorough, meaningful, and grammatically correct written reports, letters, memos and other documents. Must be able to independently plan, organize, prioritize, schedule, coordinate, and make decisions related to assigned responsibilities. Must have a very strong customer service orientation, positive attitude, and be highly self motivated, directed, and change oriented. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $25.41 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more! The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $25.41 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

We are recruiting for an exciting leadership opportunity as a Medical Assistant Supervisor for experienced or lead MA's at one of our state of the art facilities. This exempt position is a crucial part of the service delivery team responsible quality patient care at the health center sites. This position supervises and directs Medical Assistant staff activities to ensure quality of care, patient flow, and compliance with regulations and governing bodies. Additionally, a member of the management team, the Medical Assistant Supervisor evaluates coaches and guides staff performances along with providing indirect and direct patient care within the scope of their respective scope. Responsibilities Summary of Responsibilities: Works closely with the Clinic Manager and other members of the clinic management team to: Maintaining patient flow in clinic to a level that supports agency productivity standards and goals Communicates with appropriate personnel as necessary, to examine, revise and evaluate inner-clinic processes to promote efficiency Provides supervisory oversight for clinic medical support staff, including performance reviews, coaching and counseling, staff development, shift schedules In-services provider and clinic medical support staff as needed regarding procedures, forms, and procedural changes, etc. Schedules and facilitates monthly staff meetings with Health Center Manager Maintaining accurate records for all meetings (including sign-in sheet) and storing in a place accessible to all staff Planning and implementing emergency code and fire drills per agency protocols Maintains and supervises medical support staff Qualifications QUALIFICATION REQUIREMENTS EDUCATION AND LICENSE/CERTIFICATION: High School Diploma or GED Certificate Completed training program in Medical Assisting from Accredited school. CPR Certification PRIOR EXPERIENCE: Minimum 3 years of medical assistant experience, preferably in an ambulatory care setting Minimum 1 years of management or supervisory experience preferred Experience with facility and program licensure and audits a plus SKILLS Bilingual Preferred (English/Spanish) but not required. PHYSICAL REQUIREMENTS Must be able to lift up to 25 pounds and push up to 50 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. Must be able to read memos, computer screens, and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn Must be able to sit between 5-7 hours daily Must possess close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to work indoors and out doors Must be able to operate a motor vehicle to and from various sites at UHC. The pay range for this Exempt position starts at $70,347.08 a year. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

Job Description:The RN - Director - Integrated - Cardiovascular Services will provide highly visible leadership of the Cardiovascular Services workforce and foster a culture which values and demonstrates clinical excellence, staff empowerment and continuing professional development. Responsible for the delivery of patient care that promotes safety and well-being of all patients in the assigned Department(s) on a twenty-four hour basis. Plans, directs, coordinates and evaluates the overall clinical nursing practice and administrative activities, including fiscal, material and human resource management. Participates in the development and implementation of hospital policies and procedures. Maintains open communication with all staff to promote improvement in performance. This position requires a sound knowledge of nursing practice and exceptional leadership abilities. Education: Master's Degree Accredited School of Nursing Required or related field Bachelor's Degree Accredited School of Nursing Required (Either Bachelor's or Master's degree must be Nursing) Experience: 5 years Management - acute care cardiology setting Required and Management - Interventional Cardiac Catherization Required and Management - Electrophysiology and Management - Angiography Laboratory Additional Experience Requirements: Extensive experience working with physicians and proven ability to gain trust and credibility Certifications/Licensures: RN - Registered Nursing License - California Board of Nursing Required Nursing Specialty Certification Achieved Prior to or within 12 months of hire BLS - Basic Life Support - American Heart Association Required ACLS - Advanced Cardiac Life Support - American Heart Association Required Skills: Effective communication skills, problem solving skills and demonstrated leadership ability Strong knowledge of staffing, budgeting, inventory management, performance improvement, regulatory agencies and Joint Commission standards. Proficient computer skills with demonstrated expertise in Word, Excel, and PowerPoint Work Shift:Exempt Salaried (United States of America) Pay Range: $236,204.00 - $354,306.00SalaryOffer amounts are based on demonstrated/relevant experience and/or licensure.Pay will be adjusted to the local market if hired outside of the Bay Area. Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt' on it.Scheduled Weekly Hours:40

Overview We are recruiting for Optometry Assistant's (OA) to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as our Optometry Assistant as you can look forward to rewarding benefits and a Monday-Friday schedule. Experienced Medical Assistants and/or new Medical Assistant graduates are welcomed! Our Optometry Assistant's work directly with our Optometrist provider and they strive to go above and beyond, take pride in their ability to listen to our patients, and provide excellent patient care. United Health Centers is looking for someone who can communicate clearly and warmly with a diverse patient population and who has the technical skills to assist providers in their patient's medical care. If this sounds like you, then you might be our next Optometry Assistant! Responsibilities Works closely with the Director of Optometry Operations and other members of the clinic management team to: Provide prompt medical support; promote a smooth patient flow; collect and record data accurately; maintain order of exam rooms, equipment and ophthalmic supplies Primary tasks are to interview patients and obtain chief compliant, ocular and medical histories, perform auto refraction, automated tonometry, lensometry, and ancillary ocular tests as directed by the Optometrist such as color vision tests (Ishiara or Farnsworth), depth perception, visual fields and retinal photos. The optometry OA must also document all findings in the ophthalmic template in the EHR. The OA is also responsible for helping assist patients in the optical area with the fitting, ordering and dispensing of eyeglasses or contact lenses as directed by the Optometrist. The OA will maintain optical boards by making sure that glasses are restocked and accounted for in the electronic program. The OA provides or facilitates the provision of information needed by both patients and clinicians. Provide basic education and information to patients, making sure patients' questions are answered and anxieties alleviated and interfaces with community-oriented activities and staff Achieve the organizational mission to provide health care access for all the members of the community as well as help make sure patients and families get the care they need when they need it. Consistently and openly communicate with supervisor and all staff. Work flexible or extended hours when necessary and requested. Participate in health center in-services and meeting, listening and respecting others' ideas. Abide by Rules of Confidentiality of patient information. Qualifications EDUCATION High School graduate or GED. LICENSE/CERTIFICATION Possess a valid driver's license Valid lifesaving certification (CPR, BLS, etc.) PRIOR EXPERIENCE: Minimum 1 years of recent experience in a healthcare setting, preferred. Optometric Assistant certification or one (1) year recent prior experience in optometry or ophthalmology field, preferred. SKILLS Bilingual preferred (English/Spanish) but not required. Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player Customer-service oriented Strong computer skills Familiar with adult learning and general training techniques Positive professional insight Flexibility and dependability Demonstrated good problem-solving skills; sound judgment Effective leadership/supervisory skills Modern office practices and procedures including email Intermediate computer skills Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously PHYSICAL REQUIREMENTS Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. Must be able to read memos, computer screens, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

The purpose of United Health Center's Human Resource department is to assist in the ongoing development of a superior workforce for UHC's multiple health center locations. Under the direction of the Human Resources Manager, this non-exempt, entry-level position provides exceptional customer service in a high-performance, employee-oriented culture while meeting quality standards and productivity attainment. The HR Office Assistant provides critical support to the HR team by performing a variety of clerical and administrative duties directed toward achieving United Health Centers' strategic goals. Responsibilities As a member of the Human Resources team, this position efficiently supports the goals of the department and organization. These activities include, but are not limited to, the following: Cultivates confidence and establishes effective collaboration with the HR Managerand the Director of Human Resources. Demonstrates awareness of, and compliance with, United Health Centers' organizational mission and values to provide health care access and support services for all members of the community. Communicates effectively with other staff members or departments and ensures all verbal and written communication are of the highest quality and accuracy. Responds to all incoming inquiries in a timely, customer service-oriented manner. Maintains employee confidence and protects the organization by ensuring personnel data and all other employment-related documents and information are secured and kept confidential. Complies with federal, state and local employment laws and requirements under the direction of the HR Manager and Director of Human Resources. Prepares reports as designated by the Human Resources Manager. Completes various human resource projects and activities as assigned by either the HR Manager or the Director of Human Resources. Qualifications EDUCATION Requires the knowledge, skill, and mental development equivalent to the completion of high school (GED) and some college level course work. LICENSE/CERTIFICATION: Possess a valid CA driver's license. PRIOR EXPERIENCE: Requires two years of clerical or administrative experience. One year of Human Resources experience preferred. SKILLS Must be fully bilingual in Spanish. Customer-service oriented. Proficient at modern office practices and procedures. Detail oriented. Highly organized. Positive professional insight Flexible and dependable Demonstrated good problem-solving skills; sound judgment Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player Strong computer skills (especially Outlook, MS Word and MS Excel) Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously PHYSICAL REQUIREMENTS: Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. Must be able to read memos, computer screens, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $23.10 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

Performs all X-Ray procedures upon the order of a licensed independent practitioner for diagnostic interpretation by a radiologist. Certifications/Licensures: * Radiologic Technologist - Certified (CRT) Current California Required and * BLS Basic Life Support - American Heart Association Required and * CRT Fluoroscopy - California Department of Public Health - Radiologic Health Branch - Must be Obtained within 6 months of hire and * ARRT-Radiography - American Registry of Radiologic Technologists License Preferred * Specialty areas may have additional requirements Work Shift: 08.0 Per Diem No Waive (United States of America) Pay Range: $63.95 - $89.21 Hourly Offer amounts are based on demonstrated/relevant experience and/or licensure. Pay will be adjusted to the local market if hired outside of the Bay Area. Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word 'exempt' on it. Scheduled Weekly Hours: 0

At MedUS Healthcare, our vision is to become a necessary and exemplary partner in the care of our clients, while meeting the employment goals of our healthcare providers and their families. We believe that quality of care and quick delivery to our clients is not optional but, rather, a standard of practice. We are committed to providing quality care to our clients by recruiting the best healthcare providers in the industry as we, concurrently, fulfill our commitment to our healthcare providers by placing them in the best facilities nationwide! If you are interested in a travel position, please contact us today at ************ or send us an email at info@medusinc. com. www. medusinc. com

The Population Health Specialist provides clerical and data support for value based care initiatives. This position assists with both clerical and analytical functions of all value-based quality improvement projects. The Population Health Specialist is expected to effectively communicate outcomes and results, as well as design and create dynamic presentation materials. They are responsible for coordinating meetings, record-keeping, and tracking improvement initiatives. Responsibilities SUMMARY OF RESPONSIBILITIES: This position provides support to the Population Health Director by: These include, but are not limited to: * In collaboration with the Population Health Director to ensure Plans meet clinical standards of care and achieve the desired outcome for UHC for Health Effectiveness Data and Information Set (HEDIS), and HEDIS STARS. * Work with leadership to improve the overall Risk Adjustment Factor (RAF) score of the Medicare and Medicare Advantage members. * Work with Health plans and Population Health platforms. * Competency in gathering information and understanding context from several sources, with the ability to analyze this information and draw conclusions. * Work with other departments to maximize quality metrics and financial ROI across all value- based programs. * Provide feedback and collaborate with EHR and data teams to ensure reports are accurate, meaningful, and actionable. * Coordinating tracking and reporting of clinical outcomes and follow-up of corrective action plans from contracted Independent Physician Associations (IPAs) and Health Plans * Identifying gaps in care for patients with complex health needs to ensure that they receive appropriate follow-up care from specialists or other providers. * Assist in educating and training UHC staff on value-based initiatives and UHC's quality patient measures. * Assist in general clerical/office duties associated with the department. PERFORMANCE AREA 1 * Schedules and organizes complex activities such as meetings and department activities. * Performs desktop publishing. Creating and developing visual presentations for the quality improvement activities. * Establishes, develops, maintains, and updates the filing system * Organizes and prioritizes information and calls * Responds to regularly occurring requests for information. * Types and designs general correspondence, memos, charts, tables, graphs, business plans, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes. Responsible for the accuracy and clarity of the final copy. * Works closely with onsite performance improvement teams to design, implement, and monitor quality improvementinitiatives. * Attends and actively participates in all meetings (e.g., department meetings, program meetings, employee staff meetings) and other activities as required or assigned. * Attends workshops/seminars as necessary to increase skills and knowledge to provide effective care, treatment, and/or leadership. * Supports the overall needs of the department by working flexible or extended hours when necessary. * Supports the needs of the health center by traveling to other UHC health centers when department needs dictate. * Demonstrates awareness of, and compliance with, the organizational mission and objectives of UHC to provide health care access and support services for all members of the community. * Other work-related duties as assigned by supervisor. * Maintains confidentiality and respect for information regarding patients and other team members; abides by UHC Rules of Confidentiality and general HIPAA regulations regarding privacy. * Displays a positive, professional, and respectful demeanor at all times toward employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for the health centers. * Contributes to the team by promoting positive staff interaction and maintaining open communication with other programs/departments. * Researches, tabulates, and prepares program performance information. * Maintains detailed knowledge of federal, state, local, and internal rules, regulations, policies, and procedures governing UHC programs Qualifications QUALIFICATION REQUIREMENTS: EDUCATION: * AS/AS or equivalent required. Bachelor's Degree preferred. * Degree/certification in healthcare related field preferred (e.g., BS in Health Education, Medical Assistant certification). PRIOR EXPERIENCE: * 1 or more years of clerical experience or experience in a health care setting * Value-based experience SKILLS: * Experience with HEDIS or value-based clinical performance measures * Comfortable understanding of Code sets (e.g., CD 100, CPT, CDT, etc.), especially Hierarchical Condition Category (HCC) coding. * Comfortable understanding of Risk Adjustment Factor (RAF) scores * Advanced Word/Excel PowerPoint experience * Competency in gathering information and understanding context from several sources, with the ability to analyze this information, draw conclusions, and make recommendations, is required. * Exceptional written and verbal communication skills with peers, executives, and other key stakeholders are required. * Must demonstrate advanced problem-solving skills and exceptional attention to detail. * Must be flexible and maintain positive working relationships with the ability to comfortably navigate ambiguity, significant autonomy, and a fast-paced, changing environment * Must have strong project management and prioritization skills combined with the ability to ensure sensitive timelines are me * Exceptional written and verbal communication skills with peers, executives, and other key stakeholders are required. * Able to quickly build and maintain rapport with staff of differing backgrounds; team player * Customer-service oriented * Positive professional insight * Strong writing and verbal skills * Flexibility and dependability * Demonstrated good problem-solving skills; sound judgmentil * Attention to detail and excellent follow-through on work tasks * Able to handle multiple tasks simultaneously PHYSICAL REQUIREMENTS: * Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels). * Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. * Must be able to read memos, computer screens, personnel forms and clinical and administrative documents. * Must have high manual dexterity. * Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $23.10 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: * Medical, Dental, and Vision insurance with low premium cost * Paid time off and paid holidays * 401k plan with matching contribution * Educational Assistance * Employee discounts and more!

Under the general direction of the WIC Nutrition Assistant II/III, the WIC Nutrition Assistant performs general reception/PBX and clerical duties, screens telephone calls, retrieves WIC applicants/participants computer record and provides general information; and performs: referrals, issuance of food instruments, appointments scheduling and income and residence screening. Responsibilities SUMMARY OF RESPONSIBILITIES: Works closely with the WIC Nutrition Assistant II/III and other members of the WIC Site team to: Work as a team member Greet the applicant/participant either in person or on the telephone Accept information required for certification or assessment Inputs information into an electronic family/individual record through the WIC MIS application and a paper file Interviews applicants/participants to include: category, income, and residence screening Make referrals, issue the food instruments, schedule appointments, conducts courtesy/no show appointment reminders Protect; promote; and support breastfeeding, regularly PERFORMANCE AREA 1: Performs Reception/PBX and clerical duties, including: answers the telephone, screens calls, greets applicant/participant and accepts the WIC Identification Folder (WIF) and other information required for certification or assessment. Enters all data and maintains records through WIC MIS application, including: making referrals, issuing food instruments, schedules appointments and screens for category, income, and residence. Answers telephone and utilizes WIC MIS to screen applicants category, income, and residence. Schedule/Reschedule appointments for applicants and/or participants. Performs pregnancy Outcomes. Confirms appointments. Refers participants and applicants to appropriate community resources. PERFORMANCE AREA 2: Verifies WIC participant's signature on Food Instrument log compared to the WIF, and to maintain check stock supply and security. Performs the following Non-WIC MIS duties: Makes certification packets, stamps/highlights referrals and makes pamphlet packets. Provides translation for Spanish speaking participants at certification, re-certification, single mid-certification, trimester check, group/individual nutrition education and nutrition sessions as requested by team members. Prepares printer for check issuance, maintains check stock supply and security, issues and verifies food instruments in WIC MIS. Participates in program of continuing education via attendance at required training sessions/workshops and reading/studying printed materials provided by the WIC Nutrition Assistant II/III, to include information required to remain updated in established WIC Policies and Procedures Manual (WPPM) and revisions. Protects; promotes; and supports breastfeeding, regularly. Understands breast milk is the optimal nutrition throughout an infant's first year of life. Avoids the display or distribution of materials which promote human milk substitutes. Supports co-workers who are breastfeeding. Seeks assistance from/refers to appropriate lactation specialist. Offers strategies for problems with breastfeeding initiation or maintenance. Knows how and when to issue a breast pump. Refers breastfeeding questions/concerns to appropriate team members. Performs other duties related to WIC Program services as assigned by the Nutrition Assistant II/III. PERFORMANCE AREA 3: General Corporate Expectations Attends and actively participates in all meetings (e.g., department meetings, program meetings, employee staff meetings) and other activities as required or assigned. Attends workshops/seminars as necessary to increase skills and knowledge to provide effective care, treatment, and/or leadership. Supports the overall needs of the health center by working flexible or extended hours when necessary. Supports the needs of the UHC WIC Program by traveling to other UHC WIC Sites when staffing needs dictate the need for licensed personnel. Demonstrates awareness of, and compliance with, organizational mission and objective of UHC to provide health care access and support services for all members of the community. Supports their own staff development by completing the required hours of continuing education each year. Other work-related duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing. Maintains confidentiality and respect for information regarding patients and other team members; abides by UHC Rules of Confidentiality and the WIC Policies and Procedures Manual (WPPM). Displays a positive, professional and respectful demeanor at all times toward employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for the health centers. Contributes to the team by promoting positive staff interaction, maintains open communication with other programs/departments. Qualifications EDUCATION High School Graduate or GED required. LICENSE/CERTIFICATION: Possess a valid driver's license. PRIOR EXPERIENCE: Minimum 1 year of related work experience in interviewing, individual/group nutrition education, or consumer education, desirable Minimum 1 year of work experience in computer basics and data entry; and customer service work preferred. SKILLS Bilingual (English/Spanish) Able to quickly build and maintain rapport with participants and team members of differing backgrounds; team player Customer-service oriented Basic computer skills and able to learn and understand the WIC MIS Program Positive professional insight Flexibility and dependability Demonstrated good problem-solving skills; sound judgment Modern office practices and procedures including email Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously PHYSICAL REQUIREMENTS Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. Must be able to read memos, computer screens, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn **Travel May Be Required for this Position** The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21.00 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!