United Health Centers Of The San Joaquin Valley jobs in Fresno, CA - 89 jobs

We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA. The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry appointments. This position ensures that appropriate information is obtained in order to pre-register patients and schedule appointments. Additionally, this position is responsible for obtaining third party insurance information and demonstrates knowledge of UHC's scheduling guidelines and procedures. Responsibilities Summary of Responsibilities: Providing exceptional customer service to patients Answer incoming calls on a multi-line phone system Schedules appointments per established guidelines and educates patients on all UHC services Will ensure no patient is turned away. Will use all resources to secure an appointment for patient Reports any potential patient concerns or complaints immediately to supervisor Overall knowledge of the financial programs, registration and insurance verification Registering patients for appointments; obtaining updated insurance and demographic information Educate patients on everything they should bring with them to the appointment Notifies the patient of any co-pays that are due at the appointment Route calls to appropriate department or health center Qualifications QUALIFICATION REQUIREMENTS: Education: High School Graduate or equivalent. Associates Degree preferred. License/Certification: Possess a valid driver's license. Prior Experience: Minimum two (2) years of experience in customer service and/or call center Knowledge in scheduling or call center environment preferred Skills: Bi-Lingual (English/Spanish) is required. Customer-service oriented Excellent telephone etiquette Excellent listening and Customer Service/Interpersonal skills. Ability to handle sensitive and confidential information Ability to articulate complex information Flexibility and dependability Demonstrated good problem-solving skills; sound judgment Intermediate computer skills Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

The successful hematologist/oncologist candidate should be comfortable performing all aspects of adult hematology/oncology. All care will be provided in an outpatient setting only with no inpatient care responsibilities. Qualified candidates should be BE/BC in Hematology/Oncology. The selected candidate should demonstrate the ability to work well with a large, diverse and dedicated patient care staff providing healthcare that includes health education, preventative care, along with diagnostic, and therapeutic procedures. Who we are looking for: A Physician passionate about community health and family medicine A healthcare professional committed to working with underserved patient populations Motivated and mission driven clinician who is looking to be part of our growth as well as their own Clinicians whose experience has prepared them to contribute to our commitment to integrity, compassion, advocacy, respect and excellence - also known as our ICARE values What we offer: Modern facilities with state-of-the-art equipment serving the needs of culturally diverse populations Interdisciplinary approach to patient care Culture emphasizing our team members health and well being as much as our patients' Comprehensive compensation package, full malpractice coverage, great benefits and more Exceptional and fulfilling quality of life Where you will work: UHC is a comprehensive health care organization of more than 30 primary care clinics in diverse locations in California's Central Valley. With the mission to provide accessible, comprehensive quality health care to everyone with compassion and respect, regardless of ability to pay. Our team-based approach to patient care means you are part of a care team passionate about working in community health. UHC providers offer coordinated patient care thanks to a shared EMR system and other state of the art technology. Where you will live: Joining UHC means you will benefit from living in the heart of California where you can find endless sunshine, breathtaking natural scenery and vast agricultural bounty. You can enjoy exploring one of the surrounding national parks, attend performing art events, concerts, festivals and rodeos. Sample farm to table cuisine, the wine trail, the brewery district and eateries offering food with influences from cultures all around the world! Who you will work for: United Health Centers has been serving rural communities of the Central Valley since 1971 with a commitment to improving the health of our communities with a network of Health Centers offering comprehensive primary care and specialty care services. Our convenient locations provide beautiful state of the art facilities that reflect the rich and scenic splendor the valley. Apply today by sending your CV to Stacee Reed, Provider Recruiter at ***************************** Responsibilities Summary of Responsibilities: Works closely with the Associate Medical Director, Clinic Manager, and other members of the clinic management team to: Provides medical services in a health clinic setting and is responsible for providing medical care to UHC patients and the general public. Diagnose diseases, conditions, and illnesses of patients presenting at UHC. Review radiology and laboratory reports/findings. Prescribe the appropriate type of medicine and treatment including infusion and chemotherapy. Responsible for referring patients for special types of diagnostic treatments or medical procedures and coordinates plans for treatments. Provide medical consultation to prevention, treatment, care and diagnosis of health conditions and problems. May supervise mid-level practitioners, staff nurses and other support staff. Keep and prepare accurate medical charting and records using electronic medical records system. Ensure documentation compliance with health programs and insurances. Qualifications Education: Doctor of Medicine (MD) with Fellowship in oncology or hematology/oncology BC/BE in hematology/oncology, with licensure in good standing License/Certification: Possess a valid CA Medical License Possess a current DEA Certification Valid Lifesaving Certification (BLS,ACLS) Valid Driver's License Board Certified or Board Eligible The salary wage range that UHC reasonably expects to pay for the position upon hire starts at $300,000.00 a year plus bonus. Our competitive salaries are dependent on knowledge, skills and experience. The base pay does not include other forms of compensation and/or incentives. In addition, our comprehensive benefits package includes: Medical, Dental, Vision Insurance Retirement Plan Paid time off Paid holidays CME Stipend & Days Malpractice Insurance - paid by UHC

We are recruiting for a Dental Assistant Trainer to join our team at our corporate office in Fresno, CA. A Dental Assistant Trainer has a strong background in clinical and administrative procedures. Skilled in developing and delivering comprehensive training programs to new and existing medical assistants, ensuring adherence to healthcare regulations and best practices. Adept at, mentoring staff, improving workflow efficiency, and fostering a culture of continuous learning. Proven ability to combine hands on clinical expertise with effective teaching techniques to support the professional growth of medical assistants and enhance patient care outcomes. Responsibilities Works closely with the Operations Training Manager and other members of the Operations Team. * Develop and deliver onboarding programs for new dental assistants, including clinical procedures, infection control, electronic dental records, chairside assistance, and clinic flow. * Conduct hands-on training in clinical settings to reinforce proper techniques and procedures. * Evaluate competencies of dental assistants through assessments, direct observation, and skills checklists. * Maintain and update training materials, manuals, SOPs, and competency documentation in collaboration with dental leadership. * Provide ongoing training and support to ensure consistency in clinical standards and operational procedures across sites. * Support implementation of new technologies, equipment, or workflows by developing and leading related training efforts. * Identify performance gaps and provide coaching or refresher training as needed. * Collaborate with site leads and dental providers to ensure training aligns with clinical goals and compliance requirements. * Monitor regulatory and accreditation changes and incorporate them into training content. * Assist with quality improvement initiatives, audits, and compliance monitoring related to dental assistant performance. * Serve as a mentor and subject matter expert to dental assistants at all levels. * Individual will be highly organized to ensure that all staff trainings are prepared well in advance * Evaluate the outcomes of training sessions and maintain records of trainees * Responsible for answering employee questions in an informative and clear manner that promotes learning. * Communicate with Dental supervisors, Health Center Manager, Medical Receptionist Supervisors and Director of Operations to affirm when each trainee has been fully trained and ready to work without the assistance of a trainer. Qualifications QUALIFICATION REQUIREMENTS: EDUCATION: * High School diploma or equivalent is required. * Graduate of an accredited dental assisting program. LICENSE/CERTIFICATION: * Possess a valid Driver's License * Certified Dental Assistant (CDA) or Registered Dental Assistant (RDA) certification. PRIOR EXPERIENCE: * Knowledge of dental clinical workflows, OSHA and CDN infection control guidelines, and dental software system. * Minimum of 3-5 years of experience as a dental assistant, with at least 1 year in a lead or trainer role * Experience in a Federally Qualified Health Center (FQHC) or similar community health environment, preferred. SKILLS: * Bilingual Preferred (English/Spanish) * Customer-service oriented * Strong presentation, communication, and interpersonal skills * Familiar with adult learning and general training techniques * Flexibility and dependability * Outstanding interpersonal communication skills, both written and verbal required, with excellent public speaking ability in a moderately large group setting. * Modern office practices and procedures including email. * Attention to detail and excellent follow-through on work tasks * Ability to work independently and travel between clinic sites if necessary Positive professional insight Demonstrated good problem-solving skills * Effective leadership skills * Intermediate computer skills * Able to handle multiple tasks simultaneously The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $27.95 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: * Medical, Dental, and Vision insurance with low premium cost * Paid time off and paid holidays * 401k plan with matching contribution * Educational Assistance * Employee discounts and more!

Who we are looking for: A Psychologist passionate about community health and family medicine A healthcare professional committed to working with underserved patient populations Motivated and mission driven clinician who is looking to be part of our growth as well as their own Clinicians whose experience has prepared them to contribute to our commitment to integrity, compassion, advocacy, respect and excellence - also known as our ICARE values What we offer: Modern facilities with state-of-the-art equipment serving the needs of culturally diverse populations Interdisciplinary approach to patient care Culture emphasizing our team members health and well being as much as our patients' Comprehensive compensation package, full malpractice coverage, great benefits and more Exceptional and fulfilling quality of life National and State Loan Repayment eligible Where you will work: UHC is a comprehensive health care organization of more than 30 primary care clinics in diverse locations in California's Central Valley. With the mission to provide accessible, comprehensive quality health care to everyone with compassion and respect, regardless of ability to pay. Our team-based approach to patient care means you are part of a care team passionate about working in community health. UHC providers offer coordinated patient care thanks to a shared EMR system and other state of the art technology. Where you will live: Joining UHC means you will benefit from living in the heart of California where you can find endless sunshine, breathtaking natural scenery and vast agricultural bounty. You can enjoy exploring one of the surrounding national parks, attend performing art events, concerts, festivals and rodeos. Sample farm to table cuisine, the wine trail, the brewery district and eateries offering food with influences from cultures all around the world! Who you will work for: United Health Centers has been serving rural communities of the Central Valley since 1971 with a commitment to improving the health of our communities with a network of Health Centers offering comprehensive primary care and specialty care services. Our convenient locations provide beautiful state of the art facilities that reflect the rich and scenic splendor the valley. Apply today by sending your resume to Stacee Reed, Director of Provider Recruitment at ***************************** Qualifications Doctoral degree in Psychology is required (Ph.D or Psy.D) Current valid license to practice psychology in the State of California Bilingual in English and Spanish is preferred, but not required The salary wage range that UHC reasonably expects to pay for the position upon hire starts at $105,000.00 a year plus bonus. Our competitive salaries are dependent on knowledge, skills and experience. The base pay does not include other forms of compensation and/or incentives. In addition, our comprehensive benefits package includes: Medical, Dental, Vision Insurance Retirement plan with match Paid time off Paid holidays CME Stipend & Days Malpractice Insurance - paid by UHC

We are recruiting for a network engagement specialist in Fresno, CA. The Network Engagement Specialist is responsible for coordinating necessary ancillary services for member discharged from inpatient and outpatient settings, acute care and post-acute care settings. This role includes overseeing provider communications, issue resolutions, case submissions, and case closures, as well as managing data exchanges with our Care Partners, local hospitals, and other in and out of network providers. By building strong connections between UPN and our provider pattners, the Network Engagement Specialist will enhance collaboration and service delivery. Additionally, the Specialist will educate local hospitals, skilled nursing facilities, and other ancillary providers on UPN's processes and workflows. This position is crucial for ensuring that members receive the necessary Durable Medical Equipment (DME) supplies and other ancillary services promptly. The Specialist will also facilitate efficient routing to in-network Skilled Nursing Facilities (SNFs) when needed. This role involves a mix of administrative tasks and project management, with a strong focus on enhancing member satisfaction and maintaining effective provider relationships. The Specialist will work closely with the Chief Medical Officer (CMO) and the Contracting & Managed Care Officer, reporting directly to the Provider Relations Manager. Responsibilities Performance Area 1: Provider Account Management Work closely with local hospitals, healthcare providers, and in-network SNFs to coordinate discharge plans and ensure effective member routing. Act as the primary point of contact for members requiring DME supplies upon hospital discharge, ensuring timely and accurate delivery of equipment. Maintain accurate records of member interactions, equipment requests, and discharge plans in the organization's database. Intake Peer-to-Peer requests and process according to establish protocols. Ongoing, professional, and effective communication with all providers in UPN's network Maintain a professional relationship with all internal and external care partners. Provide exceptional customer service Performance Area 2: Provider Education and Network Management Handle administrative tasks related to provider relations, including documentation, reporting, and follow-up communications. Assist in the development and implementation of projects aimed at improving processes related to DME supply distribution and member transitions to SNFs. Address and resolve any issues or concerns raised by members or providers regarding DME supplies or facility placements. Pro actively research and resolve provider issues including but not limited to claims submission, processing, and payment, contracting details, provider tools, and UM and other protocols. Ensure accurate ongoing submission of key provider data elements, updates and changes. Support providers through the credentialing/re-credentialing process, including addressing provider questions, ensuring timely completion of applications, and suppotting UPN's credentialing team. Provide orientations to contracted ancillary providers, ensure alignment and understanding of UPN. Collaborate with internal and external care pattners in the creation and distribution of orientation and educational materials to all levels of personnel within a hospital, and ancillary services settings. Build provider awareness and engagement with UPN for potential contract opportunities for ancillary services and hospital partnerships. Other network management tasks as assigned not limited to ancillary network. Performance Area 3: Cross Functional UPN Support Answer UPN customer service phone line to appropriately address and/or reroute inquiries. Oversee incoming mail, organize and distribute to the appropriate personnel. Audit Health Plan provider rosters and directories to ensure UPN Network providers are listed accurately. Work with the Management Service Organization and Health Plans to address any deficiencies. Administrative support to Contracting and Managed Care Officer and Chief Medical Officer as needed. Serve as internal UPN provider advocate by communicating key provider pain points and work with key stakeholders to advance support of UPN's contracted ancillary providers. Collaborate with Marketing, Sales, Provider Data, Credentialing, Operations, and other teams to coordinate cross-functional in-market activities. Assist in the development and implementation of projects aimed at improving processes related to DME supply distribution and member transitions to SNFs. Work closely with the CMO, Contracting & Managed Care Officer, and Provider Relations Manager to align initiatives with organizational goals and improve care transitions. Ensure compliance with all relevant regulations and organizational policies related to member care and provider relations. Track claims that were erroneously sent to the UPN Office and re-route them to UPN's Claims team for proper processing. Contact the facility to ensure that future claims are sent to the correct address. Other duties as assigned by the Contracting and Managed Care Officer, CMO, and Provider Relations Manager. Qualifications QUALIFICATION REQUIREMENTS: EDUCATION: High School Diploma or GED required Bachelor's degree in Business, Health Care Administration, Communications or a related field is preferred; equivalent work experience and education will be considered in lieu of a degree. Completed training program in Medical Assisting from Accredited College is preferred. PRIOR EXPERIENCE: Two (2) or more years of experience in the healthcare industry navigating relationships around providers and insurance networks is preferred. LICENSE/CERTIFICATION: Possess a valid CA driver's license. SKILLS: Bilingual (English/Spanish) is preferred. Must be able to establish rapport and effective working relationships with providers and health center administrators. Must have excellent communication skills including negotiation skills; must be persistent and persuasive. Must have advanced proficiency in various computer applications and exemplary email communications skills. Must be able to prioritize multiple responsibilities and manage a large workload within budget and time lines. Must have excellent problem-solving skills and self-motivation. Must have the ability to develop alternative solutions to problems. Must be able to prepare clear, concise, thorough, meaningful, and grammatically correct written reports, letters, memos and other documents. Must be able to independently plan, organize, prioritize, schedule, coordinate, and make decisions related to assigned responsibilities. Must have a very strong customer service orientation, positive attitude, and be highly self motivated, directed, and change oriented. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $25.41 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

The Population Health Specialist provides clerical and data support for value based care initiatives. This position assists with both clerical and analytical functions of all value-based quality improvement projects. The Population Health Specialist is expected to effectively communicate outcomes and results, as well as design and create dynamic presentation materials. They are responsible for coordinating meetings, record-keeping, and tracking improvement initiatives. Responsibilities SUMMARY OF RESPONSIBILITIES: This position provides support to the Population Health Director by: These include, but are not limited to: In collaboration with the Population Health Director to ensure Plans meet clinical standards of care and achieve the desired outcome for UHC for Health Effectiveness Data and Information Set (HEDIS), and HEDIS STARS. Work with leadership to improve the overall Risk Adjustment Factor (RAF) score of the Medicare and Medicare Advantage members. Work with Health plans and Population Health platforms. Competency in gathering information and understanding context from several sources, with the ability to analyze this information and draw conclusions. Work with other departments to maximize quality metrics and financial ROI across all value- based programs. Provide feedback and collaborate with EHR and data teams to ensure reports are accurate, meaningful, and actionable. Coordinating tracking and reporting of clinical outcomes and follow-up of corrective action plans from contracted Independent Physician Associations (IPAs) and Health Plans Identifying gaps in care for patients with complex health needs to ensure that they receive appropriate follow-up care from specialists or other providers. Assist in educating and training UHC staff on value-based initiatives and UHC's quality patient measures. Assist in general clerical/office duties associated with the department. PERFORMANCE AREA 1 Schedules and organizes complex activities such as meetings and department activities. Performs desktop publishing. Creating and developing visual presentations for the quality improvement activities. Establishes, develops, maintains, and updates the filing system Organizes and prioritizes information and calls Responds to regularly occurring requests for information. Types and designs general correspondence, memos, charts, tables, graphs, business plans, etc. Proofreads copy for spelling, grammar, and layout, making appropriate changes. Responsible for the accuracy and clarity of the final copy. Works closely with onsite performance improvement teams to design, implement, and monitor quality improvement initiatives. Attends and actively participates in all meetings (e.g., department meetings, program meetings, employee staff meetings) and other activities as required or assigned. Attends workshops/seminars as necessary to increase skills and knowledge to provide effective care, treatment, and/or leadership. Supports the overall needs of the department by working flexible or extended hours when necessary. Supports the needs of the health center by traveling to other UHC health centers when department needs dictate. Demonstrates awareness of, and compliance with, the organizational mission and objectives of UHC to provide health care access and support services for all members of the community. Other work-related duties as assigned by supervisor. Maintains confidentiality and respect for information regarding patients and other team members; abides by UHC Rules of Confidentiality and general HIPAA regulations regarding privacy. Displays a positive, professional, and respectful demeanor at all times toward employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for the health centers. Contributes to the team by promoting positive staff interaction and maintaining open communication with other programs/departments. Researches, tabulates, and prepares program performance information. Maintains detailed knowledge of federal, state, local, and internal rules, regulations, policies, and procedures governing UHC programs Qualifications QUALIFICATION REQUIREMENTS: EDUCATION: AS/AS or equivalent required. Bachelor's Degree preferred. Degree/certification in healthcare related field preferred (e.g., BS in Health Education, Medical Assistant certification). PRIOR EXPERIENCE: 1 or more years of clerical experience or experience in a health care setting Value-based experience SKILLS: Experience with HEDIS or value-based clinical performance measures Comfortable understanding of Code sets (e.g., CD 100, CPT, CDT, etc.), especially Hierarchical Condition Category (HCC) coding. Comfortable understanding of Risk Adjustment Factor (RAF) scores Advanced Word/Excel PowerPoint experience Competency in gathering information and understanding context from several sources, with the ability to analyze this information, draw conclusions, and make recommendations, is required. Exceptional written and verbal communication skills with peers, executives, and other key stakeholders are required. Must demonstrate advanced problem-solving skills and exceptional attention to detail. Must be flexible and maintain positive working relationships with the ability to comfortably navigate ambiguity, significant autonomy, and a fast-paced, changing environment Must have strong project management and prioritization skills combined with the ability to ensure sensitive timelines are me Exceptional written and verbal communication skills with peers, executives, and other key stakeholders are required. Able to quickly build and maintain rapport with staff of differing backgrounds; team player Customer-service oriented Positive professional insight Strong writing and verbal skills Flexibility and dependability Demonstrated good problem-solving skills; sound judgmentil Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously PHYSICAL REQUIREMENTS: Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. Must be able to read memos, computer screens, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $23.10 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

We are recruiting for a Chiropractic Assistant to join our team at one of our state of the art facilities. Consider joining the team to leave a lasting impact in your local community as our Chiropractic Assistants can look forward to rewarding benefits and work environment. Experienced Medical Assistants and/or new Medical Assistant graduates are welcomed! UHC's chiropractic medical practice focuses on treating patients with health problems related to the musculoskeletal system. A Chiropractic Assistant is a medical assistant who works under the direction of a chiropractor, and performs a variety of administrative and clinical tasks to ensure a chiropractic area runs smoothly and supports the patient experience. This position prepares exam and treatment areas by cleaning the areas and ensuring appropriate supplies are available for the visit. As the point of contact for the service, the Chiropractic Assistant is responsible for escorting patients to exam areas, reviewing paperwork to ensure accuracy and completion, and explaining any required procedures to prepare the patient before the chiropractor's exam and treatment. Responsibilities Works closely with the Nursing Supervisor and other members of the clinic management team to: Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies. Supports the Chiropractor and health center by completing general tasks both on the clinical and office function tasks. Provides basic education and information to patients, making sure patients' questions are answered and anxieties alleviated. Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it. Consistently and openly communicates with supervisor and all staff. Works flexible or extended hours where necessary. Participates in health center in-services and meeting, listening and respecting others' ideas. Abides by Rules of Confidentiality. Qualifications EDUCATION: High school diploma or GED Medical Assistant Certification/Diploma from an accredited school LICENSE/CERTIFICATION: Valid Lifesaving Certification Possess a valid CA License PRIOR EXPERIENCE: Minimum 2 years of experience in a healthcare setting. Preferably experience with chiropractic medicine preferred. SKILLS: Bilingual (English/Spanish). Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player. Customer-service oriented and patient-focused. Strong computer skills. Positive professional insight. Flexible and dependable. Demonstrated good problem-solving skills; sound judgment. Modern office practices and procedures. Attention to detail and excellent follow-through on work tasks. Able to handle multiple tasks simultaneously. PHYSICAL REQUIREMENTS: Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. Must be able to read memos, computer screens, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn Must be able to be on feet for extended periods of time. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

Overview We are recruiting for Optometry Assistant's (OA) to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as our Optometry Assistant as you can look forward to rewarding benefits and a Monday-Friday schedule. Experienced Medical Assistants and/or new Medical Assistant graduates are welcomed! Our Optometry Assistant's work directly with our Optometrist provider and they strive to go above and beyond, take pride in their ability to listen to our patients, and provide excellent patient care. United Health Centers is looking for someone who can communicate clearly and warmly with a diverse patient population and who has the technical skills to assist providers in their patient's medical care. If this sounds like you, then you might be our next Optometry Assistant! Responsibilities Works closely with the Director of Optometry Operations and other members of the clinic management team to: Provide prompt medical support; promote a smooth patient flow; collect and record data accurately; maintain order of exam rooms, equipment and ophthalmic supplies Primary tasks are to interview patients and obtain chief compliant, ocular and medical histories, perform auto refraction, automated tonometry, lensometry, and ancillary ocular tests as directed by the Optometrist such as color vision tests (Ishiara or Farnsworth), depth perception, visual fields and retinal photos. The optometry OA must also document all findings in the ophthalmic template in the EHR. The OA is also responsible for helping assist patients in the optical area with the fitting, ordering and dispensing of eyeglasses or contact lenses as directed by the Optometrist. The OA will maintain optical boards by making sure that glasses are restocked and accounted for in the electronic program. The OA provides or facilitates the provision of information needed by both patients and clinicians. Provide basic education and information to patients, making sure patients' questions are answered and anxieties alleviated and interfaces with community-oriented activities and staff Achieve the organizational mission to provide health care access for all the members of the community as well as help make sure patients and families get the care they need when they need it. Consistently and openly communicate with supervisor and all staff. Work flexible or extended hours when necessary and requested. Participate in health center in-services and meeting, listening and respecting others' ideas. Abide by Rules of Confidentiality of patient information. Qualifications EDUCATION High School graduate or GED. LICENSE/CERTIFICATION Possess a valid driver's license Valid lifesaving certification (CPR, BLS, etc.) PRIOR EXPERIENCE: Minimum 1 years of recent experience in a healthcare setting, preferred. Optometric Assistant certification or one (1) year recent prior experience in optometry or ophthalmology field, preferred. SKILLS Bilingual preferred (English/Spanish) but not required. Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player Customer-service oriented Strong computer skills Familiar with adult learning and general training techniques Positive professional insight Flexibility and dependability Demonstrated good problem-solving skills; sound judgment Effective leadership/supervisory skills Modern office practices and procedures including email Intermediate computer skills Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously PHYSICAL REQUIREMENTS Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. Must be able to read memos, computer screens, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

Overview We are recruiting for an Optical Technician (Optometry) to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as our Optical Technician as you can look forward to rewarding benefits and a Monday-Friday schedule. Experienced Medical Assistants and/or new Medical Assistant graduates are welcomed! Our Optical Technicians work directly with our Optometrist provider and they strive to go above and beyond, take pride in their ability to listen to our patients, and provide excellent patient care. The UHC Optometry Optical Technician (OT) shows genuine warmth with patients and has the ability to make them feel comfortable in the health center while providing effective and technically competent ophthalmic assistance to both patients and UHC optometrists. The optometry OT is also responsible for helping assist patients in the optical area with the fitting, ordering and dispensing of eyeglasses or contact lenses as directed by the optometrist. The OT must be able to read the patient's prescription and educate patients on proper lens and frame choices. The OT must be able to explain insurance benefits and coverage of vision supplies to the patient or call insurances for necessary authorizations. The OT will maintain optical boards by making sure that glasses are restocked and accounted for in the OPTIK electronic program as well as cleaned on a regular basis. The OT will be responsible for maintaining, organizing and reconciling optical inventory. The OT position provides or facilitates the provision of information needed by both patients and clinicians in the optical area. Furthermore, they ensure a smooth and well-connected patient flow after patient has received eye exam and must receive vision supplies to fully correct vision. The OT reports to the lead optician and optometry director. Responsibilities Works closely with the optometrist and lead optician to: Provides prompt optical support; promotes a smooth patient flow; collects and records data accurately; maintains order of optical and vision supplies Provides basic education and information to patients, making sure patients' questions are answered and anxieties alleviated and interfaces with community-oriented activities and staff Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it. Consistently and openly communicates with supervisor and all staff. Works flexible or extended hours where necessary. Participates in health center in-services and meeting, listening and respecting others' ideas. Abides by Rules of Confidentiality. Qualifications EDUCATION: High School graduate or GED. Preferred past optical experience or optician license LICENSE/CERTIFICATION: Possess a valid CPR certificate Preferred Optician license PRIOR EXPERIENCE: Minimum 2 years of experience in an optical setting SKILLS: Bilingual (English/Spanish) is preferred but not required Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player Customer-service oriented Strong computer skills Familiar with adult learning and general training techniques Positive professional insight Flexibility and dependability Demonstrated good problem-solving skills; sound judgment Effective leadership/supervisory skills Modern office practices and procedures including email Intermediate computer skills Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously PHYSICAL REQUIREMENTS Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. Must be able to read memos, computer screens, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

We are recruiting for a well versed Registered Nurse (RN) who is interested in joining an administrative setting. The Director of Clinical Services position is an in-person position that reports to our corporate location in Fresno, CA. This exempt position is a crucial part of the service delivery team responsible for quality patient care at the health center sites. This position directs nursing staff activities to ensure quality of care, patient flow, and compliance with regulations and governing bodies. Additionally, a member of the management team, the Director of Clinical Services evaluates coaches and guides staff performances along with providing indirect and direct patient care within the scope of their respective nursing license. Under the supervision of the Chief Clinical Services Officer will assist in the ongoing support of the electronic health record, practice management system, disease registry (I2I) and other clinical information systems. The primary role will be to provide training & support of clinical staff on all nursing policy and procedure in health information technology systems. This position will also be responsible for being the primary support to troubleshoot, resolve, and create workflow regarding policies and procedures. The position will involve working with the HIT, Quality Improvement, Nurses, Registered Dietician, Health Educators, Health Center Managers, and Medical Assistants. Responsibilities Summary of Responsibilities: Works closely with the CMO, COO, QI, Clinical Services Trainer and Health Center Managers and other members of the clinical management team to: * Assist in maintaining patient flow in clinic to a level that supports agency productivity standards and goals * Communicates with appropriate personnel as necessary, to examine, revise and evaluate inner-clinic processes to promote efficiency * Provides oversight for clinic medical support staff, including performance reviews, coaching and counseling, staff development * In-services provider and nursing staff as needed regarding procedures, forms, and procedural changes, etc. * Schedules and facilitates monthly training meetings with Clinic Management team * Maintaining accurate records for all meetings (including sign-in sheet) and storing in a place accessible to all staff * Planning and implementing emergency code and fire drills per agency protocols Performance Area #1: Clinical Management and Supervision * Supports the quality improvement and compliance goals of the health center by ensuring that UHC meets with required regulations as defined by BPHC and other contracted entities. * Responsible for the implementation of a clinical staff-training program that includes assessment of needs and staff skills, maintenance of skills, competence assessment and improvement of competence and the promotion of self-development and learning. * Works closely with CSO, COO Clinical Services Trainer and Health Center Manager and the Human Resources Department to ensure staff competency and that all personnel policies and procedures are followed appropriately. * Contributes and supports the team environment by maintaining open communication between the Operations Department (front office and nursing) and site medical providers * Contributes to overall communication within the area by attending monthly site supervisory meetings and reporting back information and issues to medical support team. * Supports the health centers cooperative approach to team building by supporting a team approach to site leadership. Must be able to demonstrate exceptional written, verbal, and interpersonal communication skills and be able to clearly communicate information. * Improves patient access by participating with the COO and site leadership in the analysis of clinical systems and in the development, implementation and on-going evaluation of clinic flow process; this includes actively participating in corporate and site specific performance improvement activities. * Supports the health center financial responsibility by ensuring the maintenance of site inventory and ordering of medical supplies meets the patient need and corporate fiscal needs. * Responsible for the on-going development and implementation of UHC's Safety Plan, using processes and activities to reduce and control environmental hazards and risks, prevent accidents and injuries, and maintain safe conditions for patients, visitors, and staff. * Participates in annual budget development related to areas of responsibility. Performance Area# 2: Nursing Duties as needed * Supports patient access by screening walk-in patients and routes appropriately. * Meets regulatory and continuity of care by utilizing standing orders and established screening guides under supervision of physicians. * Supports the internal and external patient care by taking responsibility for outpatient medical chart using SOAP method of charting. * Supports patient access by providing telephone advice regarding care per health center protocol. * Supports the efforts of the providers by supervising the functions in treatment room and is primary in this regard. * Supports patient care by assisting the physician and/or provider in procedures and pelvic exams * Supports patient care by administering medication and treatment ordered by physicians and/or provider staff. Qualifications QUALIFICATION REQUIREMENTS: Education: * Graduation from an accredited school of nursing with a BSN. A master's degree in nursing or health related program preferred. * Must be a registered nurse licensed by the State of California. Must have knowledge of guidelines in accordance with: (1) nursing practice act; (2) Title XXII and other regulatory agencies; (3) patient bill of rights and; (4) agency policy and procedures License/Certification: * Possess a valid CA RN License * CPR Certification Experience: * Minimum of 4 years of experience in a health care setting, preferably in an ambulatory care setting. * Management/Supervisory experience required. * Must have knowledge of guidelines in accordance with: (1) nursing practice act; (2) Title XXII and other regulatory agencies; (3) patient bill of rights and; (4) agency policy and procedures Skills: * Bilingual (English/Spanish) is preferred. * Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player * Customer-service oriented * Strong computer skills * Familiar with adult learning and general training techniques * Positive professional insight * Flexibility and dependability * Demonstrated good problem-solving skills; sound judgment * Effective leadership/supervisory skills * Modern office practices and procedures including email * Attention to detail and excellent follow-through on work tasks * Able to handle multiple tasks simultaneously * Able to function at all facilities Occasional travel is expected for this position. The Salary range that UHC reasonably expects to pay for the position upon hire starts at $102,995.16. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: * Medical, Dental, and Vision insurance with low premium cost * Paid time off and paid holidays * 401k plan with matching contribution * Educational Assistance * Employee discounts and more!

Under the general direction of the WIC Nutrition Assistant II/III, the WIC Nutrition Assistant performs general reception/PBX and clerical duties, screens telephone calls, retrieves WIC applicants/participants computer record and provides general information; and performs: referrals, issuance of food instruments, appointments scheduling and income and residence screening. Responsibilities SUMMARY OF RESPONSIBILITIES: Works closely with the WIC Nutrition Assistant II/III and other members of the WIC Site team to: Work as a team member Greet the applicant/participant either in person or on the telephone Accept information required for certification or assessment Inputs information into an electronic family/individual record through the WIC MIS application and a paper file Interviews applicants/participants to include: category, income, and residence screening Make referrals, issue the food instruments, schedule appointments, conducts courtesy/no show appointment reminders Protect; promote; and support breastfeeding, regularly PERFORMANCE AREA 1: Performs Reception/PBX and clerical duties, including: answers the telephone, screens calls, greets applicant/participant and accepts the WIC Identification Folder (WIF) and other information required for certification or assessment. Enters all data and maintains records through WIC MIS application, including: making referrals, issuing food instruments, schedules appointments and screens for category, income, and residence. Answers telephone and utilizes WIC MIS to screen applicants category, income, and residence. Schedule/Reschedule appointments for applicants and/or participants. Performs pregnancy Outcomes. Confirms appointments. Refers participants and applicants to appropriate community resources. PERFORMANCE AREA 2: Verifies WIC participant's signature on Food Instrument log compared to the WIF, and to maintain check stock supply and security. Performs the following Non-WIC MIS duties: Makes certification packets, stamps/highlights referrals and makes pamphlet packets. Provides translation for Spanish speaking participants at certification, re-certification, single mid-certification, trimester check, group/individual nutrition education and nutrition sessions as requested by team members. Prepares printer for check issuance, maintains check stock supply and security, issues and verifies food instruments in WIC MIS. Participates in program of continuing education via attendance at required training sessions/workshops and reading/studying printed materials provided by the WIC Nutrition Assistant II/III, to include information required to remain updated in established WIC Policies and Procedures Manual (WPPM) and revisions. Protects; promotes; and supports breastfeeding, regularly. Understands breast milk is the optimal nutrition throughout an infant's first year of life. Avoids the display or distribution of materials which promote human milk substitutes. Supports co-workers who are breastfeeding. Seeks assistance from/refers to appropriate lactation specialist. Offers strategies for problems with breastfeeding initiation or maintenance. Knows how and when to issue a breast pump. Refers breastfeeding questions/concerns to appropriate team members. Performs other duties related to WIC Program services as assigned by the Nutrition Assistant II/III. PERFORMANCE AREA 3: General Corporate Expectations Attends and actively participates in all meetings (e.g., department meetings, program meetings, employee staff meetings) and other activities as required or assigned. Attends workshops/seminars as necessary to increase skills and knowledge to provide effective care, treatment, and/or leadership. Supports the overall needs of the health center by working flexible or extended hours when necessary. Supports the needs of the UHC WIC Program by traveling to other UHC WIC Sites when staffing needs dictate the need for licensed personnel. Demonstrates awareness of, and compliance with, organizational mission and objective of UHC to provide health care access and support services for all members of the community. Supports their own staff development by completing the required hours of continuing education each year. Other work-related duties as assigned by supervisor. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either verbally or in writing. Maintains confidentiality and respect for information regarding patients and other team members; abides by UHC Rules of Confidentiality and the WIC Policies and Procedures Manual (WPPM). Displays a positive, professional and respectful demeanor at all times toward employees, peers, professional contacts, and patients served, maintaining a professional appearance and positive image for the health centers. Contributes to the team by promoting positive staff interaction, maintains open communication with other programs/departments. Qualifications EDUCATION High School Graduate or GED required. LICENSE/CERTIFICATION: Possess a valid driver's license. PRIOR EXPERIENCE: Minimum 1 year of related work experience in interviewing, individual/group nutrition education, or consumer education, desirable Minimum 1 year of work experience in computer basics and data entry; and customer service work preferred. SKILLS Bilingual (English/Spanish) Able to quickly build and maintain rapport with participants and team members of differing backgrounds; team player Customer-service oriented Basic computer skills and able to learn and understand the WIC MIS Program Positive professional insight Flexibility and dependability Demonstrated good problem-solving skills; sound judgment Modern office practices and procedures including email Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously PHYSICAL REQUIREMENTS Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. Must be able to read memos, computer screens, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn **Travel May Be Required for this Position** The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21.00 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

Overview We are recruiting for a WIC Registered Dietitian Nutritionist. Under the direction of the WIC Nutrition Assistant (WNA) II/III, the Registered Dietitian is responsible for conducting income, residence, and category screening; documenting WIC eligibility/certification information; providing participant orientation, conducting nutrition assessments; providing appropriate nutrition individual/group education sessions; developing the individual nutrition education plan (INEP); and prescribing and uploading food benefits. Responsibilities Works closely with the WNA II/III and other members of the WIC site team to: * Provide referrals to health care and/or social services * Provide participant orientation * Prescribe and upload food benefits * Schedule WIC eligibles'/participants' appointments * Answer telephone calls * Conduct income, residence, and category screening * Document certification * Conduct nutrition assessment * Provide nutrition education * Develop the INEP * Assist in planning of nutrition education topics and outlines for classes. * Process therapeutic formula requests Qualifications EDUCATION * Minimum educational requirement of completion of an internship accredited by Academy of Nutrition & Dietetics (AND); and certified as a Registered Dietitian Nutritionist (RDN) through the Commission on Dietetic Registration (CDR). * For the Degreed Nutritionist with the qualifications listed above, within 12 months of employment must be certified as a Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) through the Commission on Dietetic Registration (CDR). Failure to complete the above will result in change of classification or termination, depending on Performance Evaluation and/or availability of another position. LICENSE/CERTIFICATION: * Registered Dietitian Nutritionist status with the Commission on Dietetic Registration (CDR); possess a CDR Card * Possess a valid CA drivers license. PRIOR EXPERIENCE: * Minimum 1 year of experience in providing education/counseling/training, in a healthcare or community setting. SKILLS * Able to quickly build and maintain rapport with WIC participants and WIC staff of differing backgrounds; team player * Knowledge and understanding of and sensitivity to area minority groups and their socio economic backgrounds and cultures. * Customer-service oriented and basic computer skills * Able to regularly make appropriate decisions * Able to provide effective assistance to paraprofessional staff * Able to effectively organize work, with limited supervision * Familiar with adult learning and general training techniques * Positive professional insight * Flexibility and dependability * Demonstrated good problem-solving skills; sound judgment * Modern office practices and procedures including email * Attention to detail and excellent follow-through on work tasks * Able to handle multiple tasks simultaneously The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $33.82 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: * Medical, Dental, and Vision insurance with low premium cost * Paid time off and paid holidays * 401k plan with matching contribution * Educational Assistance * Employee discounts and more!

We are recruiting for Bi-lingual (English/Spanish) Call Center Agent's to join our centralized Call Center in Fresno, CA. The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient interaction. The CCA will efficiently and effectively handle incoming and outgoing telephone calls from patients and physician offices, route calls appropriately, schedule Medical, Dental, CPSP, Behavioral Health, Health Education, Enrollment and Optometry appointments. This position ensures that appropriate information is obtained in order to pre-register patients and schedule appointments. Additionally, this position is responsible for obtaining third party insurance information and demonstrates knowledge of UHC's scheduling guidelines and procedures. Responsibilities Summary of Responsibilities: * Providing exceptional customer service to patients * Answer incoming calls on a multi-line phone system * Schedules appointments per established guidelines and educates patients on all UHC services * Will ensure no patient is turned away. Will use all resources to secure an appointment for patient * Reports any potential patient concerns or complaints immediately to supervisor * Overall knowledge of the financial programs, registration and insurance verification * Registering patients for appointments; obtaining updated insurance and demographic information * Educate patients on everything they should bring with them to the appointment * Notifies the patient of any co-pays that are due at the appointment * Route calls to appropriate department or health center Qualifications QUALIFICATION REQUIREMENTS: Education: * High School Graduate or equivalent. Associates Degree preferred. License/Certification: * Possess a valid driver's license. Prior Experience: * Minimum two (2) years of experience in customer service and/or call center * Knowledge in scheduling or call center environment preferred Skills: * Bi-Lingual (English/Spanish) is required. * Customer-service oriented * Excellent telephone etiquette * Excellent listening and Customer Service/Interpersonal skills. * Ability to handle sensitive and confidential information * Ability to articulate complex information * Flexibility and dependability * Demonstrated good problem-solving skills; sound judgment * Intermediate computer skills * Attention to detail and excellent follow-through on work tasks * Able to handle multiple tasks simultaneously The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: * Medical, Dental, and Vision insurance with low premium cost * Paid time off and paid holidays * 401k plan with matching contribution * Educational Assistance * Employee discounts and more!

We are recruiting for a network engagement specialist in Fresno, CA. The Network Engagement Specialist is responsible for coordinating necessary ancillary services for member discharged from inpatient and outpatient settings, acute care and post-acute care settings. This role includes overseeing provider communications, issue resolutions, case submissions, and case closures, as well as managing data exchanges with our Care Partners, local hospitals, and other in and out of network providers. By building strong connections between UPN and our provider pattners, the Network Engagement Specialist will enhance collaboration and service delivery. Additionally, the Specialist will educate local hospitals, skilled nursing facilities, and other ancillary providers on UPN's processes and workflows. This position is crucial for ensuring that members receive the necessary Durable Medical Equipment (DME) supplies and other ancillary services promptly. The Specialist will also facilitate efficient routing to in-network Skilled Nursing Facilities (SNFs) when needed. This role involves a mix of administrative tasks and project management, with a strong focus on enhancing member satisfaction and maintaining effective provider relationships. The Specialist will work closely with the Chief Medical Officer (CMO) and the Contracting & Managed Care Officer, reporting directly to the Provider Relations Manager. Responsibilities Performance Area 1: Provider Account Management Work closely with local hospitals, healthcare providers, and in-network SNFs to coordinate discharge plans and ensure effective member routing. Act as the primary point of contact for members requiring DME supplies upon hospital discharge, ensuring timely and accurate delivery of equipment. Maintain accurate records of member interactions, equipment requests, and discharge plans in the organization's database. Intake Peer-to-Peer requests and process according to establish protocols. Ongoing, professional, and effective communication with all providers in UPN's network Maintain a professional relationship with all internal and external care partners. Provide exceptional customer service Performance Area 2: Provider Education and Network Management Handle administrative tasks related to provider relations, including documentation, reporting, and follow-up communications. Assist in the development and implementation of projects aimed at improving processes related to DME supply distribution and member transitions to SNFs. Address and resolve any issues or concerns raised by members or providers regarding DME supplies or facility placements. Pro actively research and resolve provider issues including but not limited to claims submission, processing, and payment, contracting details, provider tools, and UM and other protocols. Ensure accurate ongoing submission of key provider data elements, updates and changes. Support providers through the credentialing/re-credentialing process, including addressing provider questions, ensuring timely completion of applications, and suppotting UPN's credentialing team. Provide orientations to contracted ancillary providers, ensure alignment and understanding of UPN. Collaborate with internal and external care pattners in the creation and distribution of orientation and educational materials to all levels of personnel within a hospital, and ancillary services settings. Build provider awareness and engagement with UPN for potential contract opportunities for ancillary services and hospital partnerships. Other network management tasks as assigned not limited to ancillary network. Performance Area 3: Cross Functional UPN Support Answer UPN customer service phone line to appropriately address and/or reroute inquiries. Oversee incoming mail, organize and distribute to the appropriate personnel. Audit Health Plan provider rosters and directories to ensure UPN Network providers are listed accurately. Work with the Management Service Organization and Health Plans to address any deficiencies. Administrative support to Contracting and Managed Care Officer and Chief Medical Officer as needed. Serve as internal UPN provider advocate by communicating key provider pain points and work with key stakeholders to advance support of UPN's contracted ancillary providers. Collaborate with Marketing, Sales, Provider Data, Credentialing, Operations, and other teams to coordinate cross-functional in-market activities. Assist in the development and implementation of projects aimed at improving processes related to DME supply distribution and member transitions to SNFs. Work closely with the CMO, Contracting & Managed Care Officer, and Provider Relations Manager to align initiatives with organizational goals and improve care transitions. Ensure compliance with all relevant regulations and organizational policies related to member care and provider relations. Track claims that were erroneously sent to the UPN Office and re-route them to UPN's Claims team for proper processing. Contact the facility to ensure that future claims are sent to the correct address. Other duties as assigned by the Contracting and Managed Care Officer, CMO, and Provider Relations Manager. Qualifications QUALIFICATION REQUIREMENTS: EDUCATION: High School Diploma or GED required Bachelor's degree in Business, Health Care Administration, Communications or a related field is preferred; equivalent work experience and education will be considered in lieu of a degree. Completed training program in Medical Assisting from Accredited College is preferred. PRIOR EXPERIENCE: Two (2) or more years of experience in the healthcare industry navigating relationships around providers and insurance networks is preferred. LICENSE/CERTIFICATION: Possess a valid CA driver's license. SKILLS: Bilingual (English/Spanish) is preferred. Must be able to establish rapport and effective working relationships with providers and health center administrators. Must have excellent communication skills including negotiation skills; must be persistent and persuasive. Must have advanced proficiency in various computer applications and exemplary email communications skills. Must be able to prioritize multiple responsibilities and manage a large workload within budget and time lines. Must have excellent problem-solving skills and self-motivation. Must have the ability to develop alternative solutions to problems. Must be able to prepare clear, concise, thorough, meaningful, and grammatically correct written reports, letters, memos and other documents. Must be able to independently plan, organize, prioritize, schedule, coordinate, and make decisions related to assigned responsibilities. Must have a very strong customer service orientation, positive attitude, and be highly self motivated, directed, and change oriented. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $25.41 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more! The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $25.41 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

Who we are looking for: Primary Care Physician - Internal Medicine - Faculty. This position will see patients in outpatient only practice in both a teaching and non-teaching environment. An Internal Medicine physician passionate about community health and family medicine. A healthcare professional committed to working with underserved patient populations Motivated and mission driven clinician who is looking to be part of our growth as well as their own Clinicians whose experience has prepared them to contribute to our commitment to integrity, compassion, advocacy, respect and excellence - also known as our ICARE values What we offer: Modern facilities with state-of-the-art equipment serving the needs of culturally diverse populations Interdisciplinary approach to patient care Culture emphasizing our team members health and well being as much as our patients' Comprehensive compensation package, full malpractice coverage, great benefits and more Exceptional and fulfilling quality of life National and State Loan Repayment eligible Where you will work: UHC is a comprehensive health care organization of more than 30 primary care clinics in diverse locations in California's Central Valley. With the mission to provide accessible, comprehensive quality health care to everyone with compassion and respect, regardless of ability to pay. Our team-based approach to patient care means you are part of a care team passionate about working in community health. UHC providers offer coordinated patient care thanks to a shared EMR system and other state of the art technology. Where you will live: Joining UHC means you will benefit from living in the heart of California where you can find endless sunshine, breathtaking natural scenery and vast agricultural bounty. You can enjoy exploring one of the surrounding national parks, attend performing art events, concerts, festivals and rodeos. Sample farm to table cuisine, the wine trail, the brewery district and eateries offering food with influences from cultures all around the world! Who you will work for: United Health Centers has been serving rural communities of the Central Valley since 1971 with a commitment to improving the health of our communities with a network of Health Centers offering comprehensive primary care and specialty care services. Our convenient locations provide beautiful state of the art facilities that reflect the rich and scenic splendor the valley. Apply today by sending your resume to Stacee Reed, Director of Provider Recruitment at ***************************** Responsibilities • Teaching and Mentoring: Provide clinical guidance and supervision to medical students, residents, and fellows. • The faculty must: a) devote sufficient time to the educational program to fulfill their supervisory and teaching responsibilities; and to demonstrate a strong interest in the education of residents, andb) administer and maintain an educational environment conducive to educating residents in each of the ACGME competency areas.• Research and scholarly activities: Contribute to the advancement of medical knowledge through research, clinical trials, and publications. • The faculty must establish and maintain an environment of inquiry and scholarship with an active research component. a) The faculty must regularly participate in organized clinical discussions, rounds, journal clubs, and conferences.b) Some members of the faculty should also demonstrate scholarship byone or more of the following:(1) peer-reviewed funding;(2) publication of original research or review articles in peer reviewed journals, or chapters in textbooks;(3) publication or presentation of case reports or clinical series at local, regional, or national professional and scientific society meetings; or, participation in national committees or educational organizations.c) Faculty should encourage and support residents in scholarly activities. • Patient care: Provide patient care at the clinic and hospital. • Academic environment: Foster an academic environment for medical students, residents, and faculty. • Professional development: Participate in faculty development, such as personal reflection, media discussions, and educational trainings. Qualifications Current medical license to practice in the State of California DEA Certificate BLS or ACLS certification Graduate of an accredited medical school Internal Medicine Board Certified The salary wage range that UHC reasonably expects to pay for the position upon hire starts at $275,000.00 a year plus bonus. Our competitive salaries are dependent on knowledge, skills and experience. The base pay does not include other forms of compensation and/or incentives. In addition, our comprehensive benefits package includes: Medical, Dental, Vision Insurance Retirement plan Paid time off Paid holidays CME Stipend & Days Malpractice Insurance - paid by UHC

We are recruiting for a Dental Assistant Trainer to join our team at our corporate office in Fresno, CA. A Dental Assistant Trainer has a strong background in clinical and administrative procedures. Skilled in developing and delivering comprehensive training programs to new and existing medical assistants, ensuring adherence to healthcare regulations and best practices. Adept at, mentoring staff, improving workflow efficiency, and fostering a culture of continuous learning. Proven ability to combine hands on clinical expertise with effective teaching techniques to support the professional growth of medical assistants and enhance patient care outcomes. Responsibilities Works closely with the Operations Training Manager and other members of the Operations Team. Develop and deliver onboarding programs for new dental assistants, including clinical procedures, infection control, electronic dental records, chairside assistance, and clinic flow. Conduct hands-on training in clinical settings to reinforce proper techniques and procedures. Evaluate competencies of dental assistants through assessments, direct observation, and skills checklists. Maintain and update training materials, manuals, SOPs, and competency documentation in collaboration with dental leadership. Provide ongoing training and support to ensure consistency in clinical standards and operational procedures across sites. Support implementation of new technologies, equipment, or workflows by developing and leading related training efforts. Identify performance gaps and provide coaching or refresher training as needed. Collaborate with site leads and dental providers to ensure training aligns with clinical goals and compliance requirements. Monitor regulatory and accreditation changes and incorporate them into training content. Assist with quality improvement initiatives, audits, and compliance monitoring related to dental assistant performance. Serve as a mentor and subject matter expert to dental assistants at all levels. Individual will be highly organized to ensure that all staff trainings are prepared well in advance Evaluate the outcomes of training sessions and maintain records of trainees Responsible for answering employee questions in an informative and clear manner that promotes learning. Communicate with Dental supervisors, Health Center Manager, Medical Receptionist Supervisors and Director of Operations to affirm when each trainee has been fully trained and ready to work without the assistance of a trainer. Qualifications QUALIFICATION REQUIREMENTS: EDUCATION: High School diploma or equivalent is required. Graduate of an accredited dental assisting program. LICENSE/CERTIFICATION: Possess a valid Driver's License Certified Dental Assistant (CDA) or Registered Dental Assistant (RDA) certification. PRIOR EXPERIENCE: Knowledge of dental clinical workflows, OSHA and CDN infection control guidelines, and dental software system. Minimum of 3-5 years of experience as a dental assistant, with at least 1 year in a lead or trainer role Experience in a Federally Qualified Health Center (FQHC) or similar community health environment, preferred. SKILLS: Bilingual Preferred (English/Spanish) Customer-service oriented Strong presentation, communication, and interpersonal skills Familiar with adult learning and general training techniques Flexibility and dependability Outstanding interpersonal communication skills, both written and verbal required, with excellent public speaking ability in a moderately large group setting. Modern office practices and procedures including email. Attention to detail and excellent follow-through on work tasks Ability to work independently and travel between clinic sites if necessary Positive professional insight Demonstrated good problem-solving skills Effective leadership skills Intermediate computer skills Able to handle multiple tasks simultaneously The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $27.95 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

We are recruiting for a well versed Registered Nurse (RN) who is interested in joining an administrative setting. The Director of Clinical Services position is an in-person position that reports to our corporate location in Fresno, CA. This exempt position is a crucial part of the service delivery team responsible for quality patient care at the health center sites. This position directs nursing staff activities to ensure quality of care, patient flow, and compliance with regulations and governing bodies. Additionally, a member of the management team, the Director of Clinical Services evaluates coaches and guides staff performances along with providing indirect and direct patient care within the scope of their respective nursing license. Under the supervision of the Chief Clinical Services Officer will assist in the ongoing support of the electronic health record, practice management system, disease registry (I2I) and other clinical information systems. The primary role will be to provide training & support of clinical staff on all nursing policy and procedure in health information technology systems. This position will also be responsible for being the primary support to troubleshoot, resolve, and create workflow regarding policies and procedures. The position will involve working with the HIT, Quality Improvement, Nurses, Registered Dietician, Health Educators, Health Center Managers, and Medical Assistants. Responsibilities Summary of Responsibilities: Works closely with the CMO, COO, QI, Clinical Services Trainer and Health Center Managers and other members of the clinical management team to: Assist in maintaining patient flow in clinic to a level that supports agency productivity standards and goals Communicates with appropriate personnel as necessary, to examine, revise and evaluate inner-clinic processes to promote efficiency Provides oversight for clinic medical support staff, including performance reviews, coaching and counseling, staff development In-services provider and nursing staff as needed regarding procedures, forms, and procedural changes, etc. Schedules and facilitates monthly training meetings with Clinic Management team Maintaining accurate records for all meetings (including sign-in sheet) and storing in a place accessible to all staff Planning and implementing emergency code and fire drills per agency protocols Performance Area #1: Clinical Management and Supervision Supports the quality improvement and compliance goals of the health center by ensuring that UHC meets with required regulations as defined by BPHC and other contracted entities. Responsible for the implementation of a clinical staff-training program that includes assessment of needs and staff skills, maintenance of skills, competence assessment and improvement of competence and the promotion of self-development and learning. Works closely with CSO, COO Clinical Services Trainer and Health Center Manager and the Human Resources Department to ensure staff competency and that all personnel policies and procedures are followed appropriately. Contributes and supports the team environment by maintaining open communication between the Operations Department (front office and nursing) and site medical providers Contributes to overall communication within the area by attending monthly site supervisory meetings and reporting back information and issues to medical support team. Supports the health centers cooperative approach to team building by supporting a team approach to site leadership. Must be able to demonstrate exceptional written, verbal, and interpersonal communication skills and be able to clearly communicate information. Improves patient access by participating with the COO and site leadership in the analysis of clinical systems and in the development, implementation and on-going evaluation of clinic flow process; this includes actively participating in corporate and site specific performance improvement activities. Supports the health center financial responsibility by ensuring the maintenance of site inventory and ordering of medical supplies meets the patient need and corporate fiscal needs. Responsible for the on-going development and implementation of UHC's Safety Plan, using processes and activities to reduce and control environmental hazards and risks, prevent accidents and injuries, and maintain safe conditions for patients, visitors, and staff. Participates in annual budget development related to areas of responsibility. Performance Area# 2: Nursing Duties as needed Supports patient access by screening walk-in patients and routes appropriately. Meets regulatory and continuity of care by utilizing standing orders and established screening guides under supervision of physicians. Supports the internal and external patient care by taking responsibility for outpatient medical chart using SOAP method of charting. Supports patient access by providing telephone advice regarding care per health center protocol. Supports the efforts of the providers by supervising the functions in treatment room and is primary in this regard. Supports patient care by assisting the physician and/or provider in procedures and pelvic exams Supports patient care by administering medication and treatment ordered by physicians and/or provider staff. Qualifications QUALIFICATION REQUIREMENTS: Education: Graduation from an accredited school of nursing with a BSN. A master's degree in nursing or health related program preferred. Must be a registered nurse licensed by the State of California. Must have knowledge of guidelines in accordance with: (1) nursing practice act; (2) Title XXII and other regulatory agencies; (3) patient bill of rights and; (4) agency policy and procedures License/Certification: Possess a valid CA RN License CPR Certification Experience: Minimum of 4 years of experience in a health care setting, preferably in an ambulatory care setting. Management/Supervisory experience required. Must have knowledge of guidelines in accordance with: (1) nursing practice act; (2) Title XXII and other regulatory agencies; (3) patient bill of rights and; (4) agency policy and procedures Skills: Bilingual (English/Spanish) is preferred. Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player Customer-service oriented Strong computer skills Familiar with adult learning and general training techniques Positive professional insight Flexibility and dependability Demonstrated good problem-solving skills; sound judgment Effective leadership/supervisory skills Modern office practices and procedures including email Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously Able to function at all facilities Occasional travel is expected for this position. The Salary range that UHC reasonably expects to pay for the position upon hire starts at $102,995.16. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

Overview We are recruiting for Medical Assistant's (MA) to join our team in one of our state of the art health centers. Consider joining the team to leave a lasting impact in your local community as our Medical Assistants can look forward to rewarding benefits and work environment. Experienced Medical Assistants and/or new Medical Assistant graduates are welcomed! Our Medical Assistants go above and beyond, take pride in their ability to listen to our patients, and provide excellent patient care. United Health Centers is looking for someone who can communicate clearly and warmly with a diverse patient population and who has the technical skills to assist providers in their patient's medical care. If this sounds like you, then you might be our next Medical Assistant! Responsibilities Works closely with the Nursing Supervisor and other members of the clinic management team to: Provides prompt medical support; promotes a smooth patient flow; collects and records data accurately; maintains order of exam rooms, equipment and supplies Provides basic education and information to patients, making sure patients' questions are answered and anxieties alleviated and interfaces with community-oriented activities and staff Achieves the organizational mission to provide health care access for all the members of the community. Helps make sure patients and families get the care they need when they need it. Consistently and openly communicates with supervisor and all staff. Works flexible or extended hours where necessary. Participates in health center in-services and meeting, listening and respecting others' ideas. Abides by Rules of Confidentiality. Qualifications EDUCATION: High School graduate or GED Completed training program in Medical Assisting from Accredited College LICENSE/CERTIFICATION: Possess a valid CPR certificate Possess a valid drivers' license PRIOR EXPERIENCE: 2 years of experience in a healthcare setting, preferred. SKILLS: Bilingual (English/Spanish) is preferred but not required. Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player Customer-service oriented Strong computer skills Familiar with adult learning and general training techniques Positive professional insight Flexibility and dependability Demonstrated good problem-solving skills; sound judgment Effective leadership/supervisory skills Modern office practices and procedures including email Intermediate computer skills Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously PHYSICAL REQUIREMENTS: Must be able to lift up to 20 pounds and push up to 50 pounds (on wheels). Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to patients and staff. Must be able to read memos, computer screens, personnel forms and clinical and administrative documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn. The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $21 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!

We are recruiting for a WIC Registered Dietitian Nutritionist. Under the direction of the WIC Nutrition Assistant (WNA) II/III, the Registered Dietitian is responsible for conducting income, residence, and category screening; documenting WIC eligibility/certification information; providing participant orientation, conducting nutrition assessments; providing appropriate nutrition individual/group education sessions; developing the individual nutrition education plan (INEP); and prescribing and uploading food benefits. Responsibilities Works closely with the WNA II/III and other members of the WIC site team to: Provide referrals to health care and/or social services Provide participant orientation Prescribe and upload food benefits Schedule WIC eligibles'/participants' appointments Answer telephone calls Conduct income, residence, and category screening Document certification Conduct nutrition assessment Provide nutrition education Develop the INEP Assist in planning of nutrition education topics and outlines for classes. Process therapeutic formula requests Qualifications EDUCATION Minimum educational requirement of completion of an internship accredited by Academy of Nutrition & Dietetics (AND); and certified as a Registered Dietitian Nutritionist (RDN) through the Commission on Dietetic Registration (CDR). For the Degreed Nutritionist with the qualifications listed above, within 12 months of employment must be certified as a Registered Dietitian (RD) or Registered Dietitian Nutritionist (RDN) through the Commission on Dietetic Registration (CDR). Failure to complete the above will result in change of classification or termination, depending on Performance Evaluation and/or availability of another position. LICENSE/CERTIFICATION: Registered Dietitian Nutritionist status with the Commission on Dietetic Registration (CDR); possess a CDR Card Possess a valid CA drivers license. PRIOR EXPERIENCE: Minimum 1 year of experience in providing education/counseling/training, in a healthcare or community setting. SKILLS Able to quickly build and maintain rapport with WIC participants and WIC staff of differing backgrounds; team player Knowledge and understanding of and sensitivity to area minority groups and their socio economic backgrounds and cultures. Customer-service oriented and basic computer skills Able to regularly make appropriate decisions Able to provide effective assistance to paraprofessional staff Able to effectively organize work, with limited supervision Familiar with adult learning and general training techniques Positive professional insight Flexibility and dependability Demonstrated good problem-solving skills; sound judgment Modern office practices and procedures including email Attention to detail and excellent follow-through on work tasks Able to handle multiple tasks simultaneously The hourly wage range that UHC reasonably expects to pay for the position upon hire starts at $33.82 an hour. Our salaries are dependent on knowledge, skills, and experience. In addition, our comprehensive benefits package for regular status employees includes: Medical, Dental, and Vision insurance with low premium cost Paid time off and paid holidays 401k plan with matching contribution Educational Assistance Employee discounts and more!