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The Culture At UPS

Information provided by the company
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If you're looking to make an impact at the world's largest transportation and logistics company, we want to hear from you!
As a member of the applications development family, you will help UPS grow and provide valuable services across the globe.
Because of our vast industry knowledge and customer-centric approach, UPS Capital is known by carriers all over the world, and by the major insurance companies with which we partner.

UPS Overview

Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.
The staff at UPS come from unusually diverse demographic backgrounds. The company is 28.7% female and 37.4% ethnic minorities. UPS employees are slightly more likely to be members of the Republican Party than the Democratic Party, with 53.0% of employees identifying as members of the Republican Party. Despite their political differences, employees at UPS seem to be happy. The company has great employee retention with staff members usually staying for 3.9 years. The average employee at UPS makes $37,544 per year. Pay at UPS is significantly lower than some of its highest paying competitors, like CIT Group, Vudu, and Werner Enterprises, which pay $82,530, $74,416, and $58,678, respectively.
Based in Atlanta, GA, UPS is an industry leader with 481,000 employees and an annual revenue of $84.6B.

The Organization’s Mission

Grow our global business by serving the logistics needs of customers, offering excellence and value in all that we do. Maintain a financially strong company-with broad employee ownership-that provides a long-term competitive return to our shareowners. Inspire our people and business partners to do their best, offering opportunities for personal development and success. Lead by example as a responsible, caring, and sustainable company making a difference in the communities we serve.

Industry

Courier

Revenue

$84.6B

Employees

481,000

Founded in

1907

Headquarters

Atlanta, GA

Website

www.ups.com

Organization Type

Public

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UPS Employee Reviews

Zippia Official Logo

3.0

Zippia UserJune 2022

3.0

Zippia Official LogoZippia UserJune 2022

What Do You Like About Working There?

The workout you get from being a package loader

What DON'T You Like About Working There?

the repetitiveness of placing the boxes in a correct wall
Zippia Official Logo

3.0

Zippia UserJune 2022

3.0

Zippia Official LogoZippia UserJune 2022

What Do You Like About Working There?

I enjoyed the Benefits that came with working there, even as a part-timer.

What DON'T You Like About Working There?

Poor Management; lack of organization and communication/assistance was vague

What Are Your Favorite Benefits/Perks?

Health care benefits are the main reason for staying with the company
Zippia Official Logo

4.0

Zippia UserMay 2022

4.0

Zippia Official LogoZippia UserMay 2022

What Do You Like About Working There?

The hours that were given to me

What DON'T You Like About Working There?

The environment

What Are Your Favorite Benefits/Perks?

My hours and being able to go to school and work
Zippia Official Logo

4.0

Zippia UserMarch 2022

4.0

Zippia Official LogoZippia UserMarch 2022

What Do You Like About Working There?

Met a lot of people and had been flexible schedule

What DON'T You Like About Working There?

The pay had been cut and the drama the building caused
Zippia Official Logo

3.0

Zippia UserJanuary 2022

3.0

Zippia Official LogoZippia UserJanuary 2022

What Do You Like About Working There?

working from home

What DON'T You Like About Working There?

Layoffs & Lack of career opportunity.

What Are Your Favorite Benefits/Perks?

Tuition reimbursement
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The Team At UPS

Key People

Carol B. Tomé

James Casey

Kathleen M. Gutmann

UPS Company Rankings

UPS is ranked #95 on the Best Transportation Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

UPS Salaries

8.7
Salary Score
The national average salary for an UPS employee in the United States is $37,544 per year. Employees in the top 10 percent can make over $73,000 per year, while employees at the bottom 10 percent earn less than $19,000 per year.
Average UPS Salary
$37,544 yearly
$18.05 hourly
Updated July 11, 2022
$19,000
10 %
$37,000
Median
$73,000
90 %
Average Employee Earnings

Highest Paying Jobs At UPS

Rank  Job Title  Avg. Salary  Hourly Rate  
1Manager$72,793$35
2Helper/Driver$70,038$34
3Operations Management Specialist$59,554$29
4Account Executive$59,398$29
5Delivery Driver$45,598$22
6Supervisor$40,995$20
7Truck Loader$37,159$18
8Administrative Assistant$35,594$17
9Forklift Operator$34,445$17
10Delivery Helper$33,943$16
11Dock Worker$33,786$16
12Material Handler$32,618$16
13Warehouse Associate$32,448$16
14Sorter$32,430$16
15Warehouse Worker$32,210$15
16Package Handler$31,491$15
17Loader/Unloader$31,097$15
18Picker And Packer$30,423$15
19Clerk$30,375$15
20Sales Associate$29,552$14

UPS Demographics Summary

9.8
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

UPS Gender Distribution

Male
Male
71%
Female
Female
29%

Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for UPS. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • UPS has 481,000 employees.

  • 29% of UPS employees are women, while 71% are men.

  • The most common ethnicity at UPS is White (63%), followed by Hispanic or Latino (16%) and Black or African American (12%).

  • UPS employees are most likely to be members of the republican party.

  • On average, employees at UPS stay with the company for 3.9 years.

  • The average employee at UPS makes $37,544 per year.

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UPS Employee Political Affiliation

UPS employees are most likely to be members of the Republican Party. The largest donation made to a political party by an UPS employee was by Marcel Dubois. Marcel Dubois donated $62,200 to the Republican Party.

Parties

Republican Party

53.5 %
-

Democratic Party

45.5 %
-

Libertarian Party

0.3 %
-

Independent

0.3 %
-

Employee Political Donations

Name  Job Title  Party  Donation  
Marcel DuboisCorporate Vice PresidentRepublican Party$62,200
Dontai SmallsVice PresidentDemocratic Party$36,900
Royal RothCorporate Vice PresidentRepublican Party$20,400
Linda YoungCan HandlerDemocratic Party$17,852
David AbneyChief Executive OfficerRepublican Party$16,200
Frank HemkoSupervisorDemocratic Party$13,331
Robert TaylorAuditorDemocratic Party$12,500
Bradford TingleRetirement OfficerRepublican Party$11,600
Jill WallsRegional Vice PresidentRepublican Party$10,800
Kathy OsbornePilotDemocratic Party$10,625
Show More

UPS Financial Performance

9.7
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

UPS Annual Revenue

$85B
$68B
$51B
$34B
$17B
$0
2016
2017
2018
2019
2020

How Would You Rate The Company Culture Of UPS?

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UPS Subsidiaries

Subsidiaries to UPS include SonicAir, Coyote Logistics, and Motor Cargo industries. Employees at the parent company, UPS, earn $37,544. In comparison, the salaries at SonicAir, Coyote Logistics, and Motor Cargo industries are $64,489, $60,893, and $49,620.
Company
ascdesc
Average Salarydesc

SonicAir

Salary Range44k - 92k$64k$64,489

Coyote Logistics

Salary Range44k - 83k$61k$60,893

Motor Cargo industries

Salary Range37k - 65k$50k$49,620
$37k
$92k

UPS Competitors

Based on our research, similar companies to UPS are CIT Group, Vudu, and Werner Enterprises. Employees at CIT Group earn more than most of the competition, with an average yearly salary of $82,530. The salaries at Vudu average $74,416 per year, and the salaries at Werner Enterprises come in at $58,678 per year.
Companydesc
Average Salarydesc
CIT Group
Salary Range59k - 114k$83k$82,530
Vudu
Salary Range52k - 105k$74k$74,416
Werner Enterprises
Salary Range47k - 72k$59k$58,678
United Service Technologies
Salary Range42k - 80k$58k$58,217
Uber Technologies
Salary Range32k - 81k$51k$51,306

Motor Cargo industries

Salary Range37k - 65k$50k$49,620
Lyft
Salary Range29k - 81k$49k$49,434
Ryder System
Salary Range36k - 65k$49k$49,310
Whirlpool
Salary Range32k - 70k$48k$48,022
CEVA Logistics
Salary Range31k - 61k$44k$43,918
$22k
$114k

Frequently Asked Questions about UPS

When was UPS founded?

UPS was founded in 1907.

How many Employees does UPS have?

UPS has 481,000 employees.

How much money does UPS make?

UPS generates $84.6B in revenue.

What industry is UPS in?

UPS is in the courier industry.

What is UPS's mission?

UPS's mission statement is "Grow our global business by serving the logistics needs of customers, offering excellence and value in all that we do. Maintain a financially strong company-with broad employee ownership-that provides a long-term competitive return to our shareowners. Inspire our people and business partners to do their best, offering opportunities for personal development and success. Lead by example as a responsible, caring, and sustainable company making a difference in the communities we serve."

What type of company is UPS?

UPS is a public company.

Who are UPS's competitors?

UPS competitors include Delta Air Lines, Ryder System, Southwest Airlines, Yellow, Werner Enterprises, Uber Technologies, FedEx, Lyft, Whirlpool, CIT Group, Vudu, DHL, U-Haul, CEVA Logistics, YRC Freight, Motor Cargo industries, i-parcel LLC, United Service Technologies, Fort Gordon.

Who works at UPS?

Carol B. Tomé (CEO)

James Casey (Founder)

Kathleen M. Gutmann (Senior VP, Chief Sales & Solutions Officer)

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UPS FAQs

Does UPS hire felons?

Yes, UPS will hire felons in some locations and for certain positions. Having a criminal record is not an automatic exclusion of employment. The HR representative will perform a background check and look at your criminal record as well as work history when evaluating you for employment.

How do you answer "why are you interested in working for UPS?"

To answer "why are you interested in working for UPS?" reiterate your desire to be a part of an essential company where you can grow and expand your career.

UPS is committed to providing a team where everyone has opportunities to grow and succeed. To that end, be sure to play up your desire to grow and use the tools that the company provides to help it grow, too.

How do you write a cover letter for a job at UPS?

You write a cover letter for a job at UPS by focusing on working with a purpose. UPS focuses on moving the world forward in the best and most positive way possible.

During the COVID-19 pandemic, the value companies like UPS bring to the world supply chain became abundantly clear. To that end, UPS wants to know that its employees are reliable, responsible, and team players.

How old do you have to be to work at UPS?

You have to be 18 years old to work at UPS. For an 18-year-old, hourly, customer-facing positions are available in retail stores. These positions have a specific emphasis on providing customers with excellent customer service.

What is the hiring process at UPS?

The hiring process at UPS varies by position and can be quite extensive. The hiring steps include:

  • Filling out an application form

  • Screening process (this is usually done in the form of a phone call)

  • Initial interview: This is usually done with the hiring manager and an employee at the same level as the position you are applying for

  • Background check

  • Pre-Employment drug screening (if applicable)

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Zippia gives an in-depth look into the details of UPS, including salaries, political affiliations, employee data, and more, in order to inform job seekers about UPS. The employee data is based on information from people who have self-reported their past or current employments at UPS. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by UPS. The data presented on this page does not represent the view of UPS and its employees or that of Zippia.

UPS may also be known as or be related to UPS, UPS Global Innovations, Inc., United Parcel Service Inc, United Parcel Service Inc., United Parcel Service, Inc., Ups, Ups Truckload Company Driver, Ups Freight Truckload, Ups Package Handlers, Ups Truckload, Ups Seasonal, United Parcel Service of America, ups freight, ups supply chain solutions, ups-scs and package handler.