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UPS CEO and executives

Executive Summary. Based on our data team's research, Carol B. Tome is the UPS's CEO. UPS has 481,000 employees, of which 48 are in a leadership position.
Here are further demographic highlights of the leadership team:
  • The UPS executive team is 40% female and 60% male.
  • 62% of the management team is White.
  • 10% of UPS management is Hispanic or Latino.
  • 10% of the management team is Black or African American.
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Name & TitleBio
Carol B. Tome

CEO

Carol B. Tome's LinkedIn

In 2003, Carol joined the UPS Board of Directors and currently serves as chief executive officer. Before joining UPS, Carol served as Executive Vice President and Chief Financial Officer of The Home Depot, Inc., one of the world’s largest retailers. She joined the company in 1995 as Vice President and Treasurer.

Carol began her career as a commercial lender with United Bank of Denver (now Wells Fargo) and then spent several years as Director of Banking for Johns-Mansville Corporation. Prior to joining The Home Depot, Carol was Vice President and Treasurer of Riverwood International Corporation.

Carol serves as a trustee or board member for a number of organizations including Grady Hospital Foundation, Atlanta Botanical Garden, Sovos Brands and GIA Partners. She is also a member of The Committee of 200, The Buckhead Coalition, The Business Roundtable and The Business Council.

A native of Jackson, Wyoming, Carol holds a Bachelor’s degree in Communication from the University of Wyoming and a Master’s degree in Finance from the University of Denver.

James E. Casey

Founder

Kevin M. Warsh

Board Member

William R. Johnson

Board Member

Ann M. Livermore

Board Member

Brian Newman

EVP & Chief Financial Officer

Brian Newman's LinkedIn

Brian Newman is a Managing Director at ARTISAN PARTNERS ASSET MANAGEMENT INC., Chief Financial Officer at United Parcel Service (UPS), and Exec VP:Global Operations at PEPSICO INC and is based in New York, New York. He has worked as Vice President, Corporate Relations at Van der Moolen; Director, Listed Derivatives at Kinder Morgan; and Director at BlackRock Inc. Brian works or has worked as BOARD MEMBER at Georgetown University Walsh School of Foreign Service. He studied at Stern School Of Business between 2009 and 2011, Harvard Business School, and Delbarton School between 1980 and 1986.

Charlene A. Thomas

EVP & Chief Diversity, Equity and Inclusion Officer

Charlene A. Thomas's LinkedIn

Charlene Thomas is a Member Board Of Trustees at National Urban League; Board Member at Habitat for Humanity; and Chief Diversity, Equity & Inclusion Officer at United Parcel Service (UPS) and is based in New York, New York. She has worked as Manager:North Atlantic District at United Parcel Service (UPS), Pres:West Region at United Parcel Service (UPS), and Chief Human Resources Officer at United Parcel Service (UPS). Charlene works or has worked as MEMBER at Executive Leadership Council and Board Member at Big Brothers Big Sisters of America. She attended Temple University between 1988 and 1990, Eastern University/PA, and Eastern University between 1998 and 2000.

David Abney

Chairman of The Board, Executive

Kate M. Gutmann

EVP & President International

Kate M. Gutmann's LinkedIn

Kathleen 'Kate' Gutmann is a Senior VP/Chief Sales & Solutions Ofcr/Founder at United Parcel Service (UPS), Director at BROWN FORMAN CORP, and Board Member at BROWN FORMAN CORP. She has worked as Senior VP:Worldwide Sales at UPS Ventures, Dir:Sales & Marketing at United Parcel Service (UPS), and Dir:Strategic Sales at United Parcel Service (UPS). Kathleen works or has worked as BOARD MEMBER at Women Presidents' Organization and MEMBER at Leadership Atlanta. She attended Siena College.

Kevin M. Warren

EVP & Chief Marketing Officer

Kevin M. Warren's LinkedIn

Kevin M. Warren, 57, has been Chief Marketing Officer, UPS International, a global package delivery, supply chain management and freight forwarding company, since June 2018. Prior to joining UPS International, he served as the Executive Vice President & Chief Commercial Officer of Xerox Corporation, a global business services, technology and document management company, from January 2017 to May 2018. Mr. Warren had over 34 years of experience at Xerox Corporation, serving in various areas with increasing levels of responsibility, including as President, Commercial Business Group; President, Industrial, Retail and Hospitality Business Group; President of Strategic Growth Initiatives; President, U.S. Client Operations; Chairman, President and Chief Executive Officer of Xerox Canada; Senior Vice President, Acquisition Transition Office; and Senior Vice President, U.S. Eastern Sales, U.S. Solutions Group. He also serves as a director of a number of professional, civic and not-for-profit organizations. Mr. Warren has served as a director of ITW since 2010 and has not served as a director of any other publicly traded company in the last five years.

Mr. Warren’s significant strategic and operational leadership experience with a major global company, along with his significant international experience and commercial acumen, bring valuable perspectives to our Board.

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UPS jobs

UPS founders

Name & TitleBio
James E. Casey

Founder

UPS board members

Name & TitleBio
Carol B. Tome

CEO

Carol B. Tome's LinkedIn

In 2003, Carol joined the UPS Board of Directors and currently serves as chief executive officer. Before joining UPS, Carol served as Executive Vice President and Chief Financial Officer of The Home Depot, Inc., one of the world’s largest retailers. She joined the company in 1995 as Vice President and Treasurer.

Carol began her career as a commercial lender with United Bank of Denver (now Wells Fargo) and then spent several years as Director of Banking for Johns-Mansville Corporation. Prior to joining The Home Depot, Carol was Vice President and Treasurer of Riverwood International Corporation.

Carol serves as a trustee or board member for a number of organizations including Grady Hospital Foundation, Atlanta Botanical Garden, Sovos Brands and GIA Partners. She is also a member of The Committee of 200, The Buckhead Coalition, The Business Roundtable and The Business Council.

A native of Jackson, Wyoming, Carol holds a Bachelor’s degree in Communication from the University of Wyoming and a Master’s degree in Finance from the University of Denver.

Kevin M. Warsh

Board Member

William R. Johnson

Board Member

Ann M. Livermore

Board Member

David Abney

Chairman of The Board, Executive

Michael J. Burns

Board Member

Rodney C. Adkins

Board Member

Rodney C. Adkins's LinkedIn

Wayne Hewett

Board Member

Wayne Hewett's LinkedIn

Franck J. Moison

Board Member

Franck J. Moison's LinkedIn

Walter Johnson

Board Member

Walter Johnson's LinkedIn

Walter Johnson is a Director at UP Cheer Camp, Director at Skills UP Youth Football Combine, and Safety Co-Chief / Loader at United Parcel Service (UPS) and is based in Woodlawn, Maryland. He has worked as Chiropractic at Multi speciality Health Care and Physical Therapist at St. Paul and Biddle M.A.. Walter studied at Glenville State College between 1989 and 1991 and Milford Mill H.S. between 1988 and 1989.

UPS leadership demographics

UPS gender distribution in management team

  • The UPS executive team is 40% female and 60% male.
  • UPS is 29% female and 71% male company-wide.
Male
Male
60%
Company-wide: 71%
Female
Female
40%
Company-wide: 29%

UPS executives by race

Management Team:
  • The most common ethnicity among UPS executive officers is White.
  • 62% of the management team is White.
  • 15% of UPS's management is Asian.
  • 10% of the management team is Black or African American.
Company-wide:
  • White is the most common ethnicity company-wide.
  • 63% of employees are White.
  • 16% of employees are Hispanic or Latino.
  • 12% of employees are Black or African American.
  • Management team
  • General
100%
80%
60%
40%
20%
0%
Unknown
White
Black or African American
Asian
Hispanic or Latino

UPS jobs nearby

What employees say about the executives at UPS

Employee reviews
profile
5.0
A zippia user wrote a review on Feb 2024
Pros of working at UPS

The pay and benefits are unbeatable!

Cons of working at UPS

It is poorly managed and you often see mass layoffs and new local management.

UPS benefits

The health and dental insurance is amazing!

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profile
3.0
A zippia user wrote a review on Oct 2023
Pros of working at UPS

The people and the opportunity for overtime. Great benefits.

Cons of working at UPS

Poor management and not a lot of opportunities to advance.

UPS benefits

Health insurance.

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profile
2.0
A zippia user wrote a review on Aug 2023
Pros of working at UPS

Salary and benefits are good

Cons of working at UPS

Poor treatment by management creates a poor work environment. They see you as a number not a person and you are treated as such.

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profile
4.0
A zippia user wrote a review on Jul 2023
Pros of working at UPS

The salary and benefits are some of the best in the workforce.

Cons of working at UPS

The work-life balance in full-time management is very hard to achieve.

UPS benefits

The insurance benefits and retirement were my favorite perks of the job.

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3.0
A zippia user wrote a review on Jul 2023
Pros of working at UPS

It’s still a great job as long as you know you’re rights and are able to maneuver the human ram rods of in-building management. Most of them have done the labor job before going into non union low level in building managment.

Cons of working at UPS

Apparently it wasn’t always this way but UPS trains their management staff to manipulate and harass their labor staff into unsafe work practices and unrealistic time tables. As expected they value their numbers over their workers ability to safely provide for their families.

UPS benefits

Being able to serve my community and create networks and relationships within the workplace that eventually overflow outside the walls of work. Your fellow teamster is your family, take care of each other

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3.0
A zippia user wrote a review on Jul 2023
Pros of working at UPS

It had good structure and sportsmanship.

Cons of working at UPS

I didn't like my paycheck, the distance and the way the manager carried himself

UPS benefits

401k

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profile
4.0
A zippia user wrote a review on Jun 2023
Pros of working at UPS

We’ll compensated, growth within the company, advance placement, union benefits

Cons of working at UPS

Management favoritism

UPS benefits

Partnership as management

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profile
5.0
A zippia user wrote a review on Apr 2023
Pros of working at UPS

Pay benefits

Cons of working at UPS

Got laid off after holiday season

UPS benefits

Good employees and management

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profile
2.0
A zippia user wrote a review on Oct 2022
Pros of working at UPS

The people you worked with.

Cons of working at UPS

Upper management was unprofessional and unorganized. Very low reward and high stress job with very minimal pay for what the job consists of.

UPS benefits

Nothing.

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profile
3.0
A zippia user wrote a review on Jun 2022
Pros of working at UPS

I enjoyed the Benefits that came with working there, even as a part-timer.

Cons of working at UPS

Poor Management; lack of organization and communication/assistance was vague

UPS benefits

Health care benefits are the main reason for staying with the company

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profile
1.0
A zippia user wrote a review on Sep 2021
Pros of working at UPS

how fast pace everything was and the time went by fast

Cons of working at UPS

how the supervisors treated their employees

UPS benefits

childcare

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profile
4.0
A zippia user wrote a review on Aug 2021
Pros of working at UPS

Seeing how the business works. Free physical workout just for showing up.

Cons of working at UPS

Constant change in management and inconsistent rules.

UPS benefits

Paycheck weekly and opportunity to advance my career.

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profile
4.0
A zippia user wrote a review on Jul 2021
Pros of working at UPS

The pay and the benefits

Cons of working at UPS

The coworkers and supervisors

UPS benefits

Most of my health insurance is covered once I reach a certain limit.

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profile
1.0
A zippia user wrote a review on Jun 2021
Pros of working at UPS

The friendliness of the supervisors

Cons of working at UPS

The hard labor and injuries

UPS benefits

Retirement plan

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profile
3.0
A zippia user wrote a review on May 2021
Pros of working at UPS

I really enjoy the Compensation at UPS. They pay their management really

Cons of working at UPS

Hard work on my body. Always sore

UPS benefits

Quarterly bonuses

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profile
4.0
A zippia user wrote a review on Apr 2021
Pros of working at UPS

Coworkers, being part of a team.

Cons of working at UPS

Being forgotten by managers

UPS benefits

Flexible schedule

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profile
2.0
A zippia user wrote a review on Apr 2021
Pros of working at UPS

The weekly pay, your supervisor can nominate you for being the best safe worker, and sometimes the hours are good

Cons of working at UPS

They never called to tell me the didn’t need me to come in so I would come in to work and be sent home and wouldn’t be able to make any money to manage bills, gas, etc

UPS benefits

The health insurance you get but I never got mine before they let me go

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at UPS

Fast work pace, communicating with customers

Cons of working at UPS

Communication amongst supervisors was terrible

UPS benefits

Health insurance and 401k

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profile
2.0
A zippia user wrote a review on Jan 2021
Pros of working at UPS

The other staff were nice

Cons of working at UPS

They didn’t pay me for all the hours I worked, I had to fight with my supervisor to get payed properly

UPS benefits

n/a

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profile
2.0
A zippia user wrote a review on Jun 2020
Pros of working at UPS

benefits package

Cons of working at UPS

unmotivated team members unreasonable expectations minimal support structure

UPS benefits

good health insurance

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profile
3.0
A zippia user wrote a review on Feb 2020
Pros of working at UPS

I enjoyed the work schedule and pay rate. The co-workers and supervisors were friendly and easy to get along with.

Cons of working at UPS

Getting different treatments than others (ex. Less hours, picking favorites, having to wait longer for my break due to others taking longer on their breaks w/o consequences)

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profile
1.0
A zippia user wrote a review on Dec 2019
Pros of working at UPS

helping others

Cons of working at UPS

management and no benefits

UPS benefits

helping prospects to ensure their employment

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profile
3.0
A zippia user wrote a review on Oct 2019
Pros of working at UPS

Flexible Schedules, good starting pay, 5250 a year in tuition, cheap healthcare

Cons of working at UPS

toxic management

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profile
3.0
A zippia user wrote a review on Oct 2019
Pros of working at UPS

Helping customers solve their issues.

Cons of working at UPS

Ineffective local management organizational skills.

UPS benefits

The work / family schedule.

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profile
3.0
A zippia user wrote a review on Oct 2019
Pros of working at UPS

Good benefits

Cons of working at UPS

Too much union drama and lack of support from upper management

UPS benefits

Fellow Employees

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3.0
A zippia user wrote a review on Jul 2019
Pros of working at UPS

I like the benefits. They offer really good benefits because of the union.

Cons of working at UPS

The management and employee interaction is terrible and it's not the healthiest work environment.

UPS benefits

Some of the cheapest copays I've ever had.

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3.0
A zippia user wrote a review on Feb 2019
Pros of working at UPS

The people I meet. The relations I developed.

Cons of working at UPS

The management.

UPS benefits

The insurance.

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UPS executives FAQs

Zippia gives an in-depth look into the details of UPS, including salaries, political affiliations, employee data, and more, in order to inform job seekers about UPS. The employee data is based on information from people who have self-reported their past or current employments at UPS. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by UPS. The data presented on this page does not represent the view of UPS and its employees or that of Zippia.

UPS may also be known as or be related to UPS, UPS Global Innovations, Inc., United Parcel Service Inc, United Parcel Service Inc., United Parcel Service, Inc., Ups, Ups Truckload Company Driver, Ups Freight Truckload, Ups Package Handlers, Ups Truckload, Ups Seasonal, United Parcel Service of America, ups freight, ups supply chain solutions, ups-scs and package handler.