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Center Supervisor jobs at UPS - 1653 jobs

  • Customer Success Supervisor - Signature - Solon, OH

    UPS 4.6company rating

    Center supervisor job at UPS

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: This position will support a territory including Solon, OH and Maple Heights, OH Summary The Signature Customer Success Supervisor will manage a high volume of smaller customers. The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively. The Signature Customer Success Supervisor will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement. The Signature Customer Success Supervisor will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. Effective January 2026, this will be a Non-MIP FT Sales Management position with an enhanced sales incentive plan. Key Responsibilities Issue Management Serve as the primary point of contact and advocate for assigned accounts. Handle routine customer inquiries with standardized solutions while escalating complex issues as needed. Coordinate with sales, support teams, and UPS operations to deliver supply chain solutions. Value Creation / Proposals Proactively engage existing customers to enhance value and prevent churn. Conduct periodic, mostly virtual customer check-ins and performance reviews to assess satisfaction and identify improvement areas. Identify low-touch upsell opportunities and guide customers to resources for additional value. Develop strategies for upselling / cross-selling opportunities to drive account growth. Drive product adoption and educate customers on products and services. Territory Management Manage a large portfolio of lower-tier accounts with a focus on efficiency and scalability. Monitor customer health metrics to measure satisfaction and prevent churn. Feedback Collection Update UPS DRIVE with retention data, planning next steps for churn prevention / growth. Qualifications 0-4 years in customer success, support, or related customer-facing roles. SMB account management experience. Ability to manage multiple customer engagements through strong organizational skills. Data-driven mindset. Excellent written communication skills. Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. Pay Range: The salary range for this position is $61,620.00/year to $107,880.00/year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education/training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and/or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.
    $61.6k-107.9k yearly Auto-Apply 7d ago
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  • Full-Time Assistant Center Manager

    UPS 4.6company rating

    Center supervisor job at UPS

    The Assistant Center Manager helps the Center Manager run the day-to-day operations of this retail location. He or she may be required to open and close the center, help manage productivity and ensure the center's team delivers world-class customer service to all customers, monitor cost control and expenses, and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development. The ideal candidate has a high school diploma or GED (college coursework or a degree preferred), one year of retail store operations experience, strong supervisory/managerial/leadership skills, excellent computer/internet/software knowledge, the physical ability to perform this job (lifting, bending, etc.), and knows how to listen, follow, lead, and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance. RESPONSIBILITIES Helps with personnel management, which includes recruiting, training, scheduling, and coaching associates Schedules work assignments and helps facilitate weekly or monthly staff meetings Monitors, evaluates, and helps maximize customer service delivery and customer satisfaction Helps develop and implement the store marketing program Helps manage Center financials and prepare/provide reporting Manages inventory Reviews daily employee timesheets and submits for payroll processing Helps oversee Center maintenance, including cleanliness, safety, and organization Performs other duties as assigned involved with profit/loss, continuous improvement, service delivery levels, personnel management, and business development May be required to open/close the center, help manage productivity and ensure the team delivers World-Class Customer Service Helps run day-to-day operations of this retail location QUALIFICATIONS High school diploma or GED required Advanced education degree, coursework, or tech school desired One year of supervisory experience in logistics, retail, or other relevant industry P&L experience preferred Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong customer service skills and abilities Able to work up to forty (40) hours per week for a 7-day work schedule Able to lift 40 pounds Career-oriented Excels at teamwork and multitasking Enjoys a fast-paced work environment
    $44k-52k yearly est. Auto-Apply 60d+ ago
  • Operations Supervisor (Winnemucca, Nevada)

    Orica 4.8company rating

    Winnemucca, NV jobs

    At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals, and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources. It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation, and reimagining the way we work. Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024, and 2025. If you are interested in joining the Orica team and would like to be contacted by the Orica Recruiting team, text “New Job” to 52345. About the role - Operations Supervisor (Winnemucca, Nevada) We are excited to announce an opportunity at Orica for an Operations Supervisor within our Specialty Mining Chemicals team. The Operations Supervisor will lead and drive all operational activities to ensure sustainable improvement of critical business processes, systems, and technology to improve overall operational goals. Working directly and indirectly with all levels of Orica employees and external stakeholders, the role will focus primarily on the overall management and tracking of all operational functions for both solutions and solids. Emphasis is placed on safety and health, protection of the environment and economics, converting raw materials into liquid sodium cyanide and solid cyanide, and ensuring timely shipments to the customers. What you will be doing Develop people and ensure that all team members are properly trained. Set up coaching/performance improvement plans and identify/implement development opportunities. Checking and reporting that all employees are properly trained. Supervise, train, and develop subordinate staff in following standard operating procedures. Advise senior management of issues and/or risks to operations or supply for effective risk management. Supervise all day-to-day duties and activities of the specific team/process/substream. Act as back-up for the Business Process Excellence Lead for follow-up meetings and reporting with GBS and Orica Management. Manage specific team, ensure alignment, reporting, and communication, including appropriate workload allocation, implementation of appropriate backup systems, monitoring of volume and productivity. Strategic Governance Lead, drive, track, and manage the business operational duties, strategy, and framework for the site, and proactively drive the philosophy. Process Design and Standardization Lead, drive, track, and manage the overall process and SOP tasks across all operational activities. Process Management and Improvement Proactively work with Process Owners, Workstream Leads, Supervisors, and other subject matter experts to analyze and measure the effectiveness and efficiency of existing business processes. Project Management Lead, drive, track, and manage the timely execution and delivery of all operational duties. Provide guidance to the operational task owners of the individual operational tasks to ensure each project meets the planned deliverables. Handle overall reporting of shift results. Data Analytics Provide the Leadership Team with the information/analysis/recommendations/suggestions needed to make decisions about strategies and tasks related to operational efficiency and performance improvement. Change Management Work with Workstream Leads, Supervisors, and other Orica Employees to deal with minor to complex scale organizational changes in their workstreams, analyze changes, and determine their impact on business processes. Analyze overall operational tasks and workstream-specific action plans to introduce major or minor organizational changes with a minimum amount of disruption. Lead, drive, track, and manage operational changes on a sitewide level. What you will bring Good stakeholder management and communication skills. Good presentation skills. Ownership and accountability: takes accountability for actions, drives results, and learns from mistakes. Is direct and truthful and therefore widely respected/trusted - delivers on promises, goals, and expectations. Makes quality decisions and resolves problems rapidly. Good planning and prioritization skills with the ability to multitask and adapt. Self-starting and a strong desire to take on increased levels of responsibility. Influence with or without authority, facilitate groups with diverse perspectives, and bring teams to consensus/alignment. Must possess good leadership skills to lead teams indirectly to effectively juggle multiple priorities and deliver timely business results. Effectively facilitate people in both learning and problem-solving environments to inspire learning and excitement about growing a continuous improvement culture. Demonstrated analytical, problem-solving, and leadership skills. Role dimensions This is an on-site, full-time position. Supervise day-to-day business process excellence activities for up to 10 employees. Rotating day and night shifts: 6:30 AM to 7:00 PM and 6:30 PM to 7:00 AM Your qualifications At least 5 years of relevant experience within process or manufacturing-specific teams, including 3 years of direct people management experience. 1-3 years of process management training and coaching experience. Excellent communication skills (written and verbal) and customer service oriented. Excellent attention to detail, with a high level of accuracy, integrity, accountability, and good problem-solving skills. Self-motivated, well-organized, and logical, with the ability to work under pressure and meet deadlines. Proven ability to lead a team, including building a collaborative approach in the development of the direction and operations of the workstream. Good interpersonal and people management skills. High school diploma or a general education degree (GED) is required. Valid driver's license is required. What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Benefits (Full-Time Employees) Medical/Prescription Drug - Two (2) plans to choose from Dental - One (1) plan to choose from Vision - One (1) plan to choose from Health Savings Account Flexible Spending Accounts Basic Employee Life and Accidental Death & Dismemberment Insurance Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance Company provided Short-Term and Long-Term Disability Company provided Employee Assistance Program 401(k) + Company Match - 100% vested on first day. Company provided Bonding Leave Accrued Paid Time Off Paid Sick & Safe Time Nine (9) Scheduled Holidays + Two (2) Floating Holidays We respect and value all Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes. Orica is an Equal Opportunity Employer and we are a Drug-free workplace.
    $41k-65k yearly est. 4d ago
  • Customs Brokerage Supervisor

    DHL Global Forwarding 4.3company rating

    Port Huron, MI jobs

    Job Title: Customs Brokerage Operations Supervisor DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at ************************************************* We have an outstanding career opportunity for a US Customs Brokerage Operations Supervisor focusing on the day-to-day operational management in our Port Huron, Michigan location. Job Purpose: Coordinate customs and trade compliance plans and processes to provide clearance of freight documentation through the relevant customs authorities, work with customers to guide and advise on customs regulation qualifications in line with business strategy and objectives, corporate guidelines and policies Key Responsibilities: Coordinate customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities Coach and guide the team for execution of day-to-day tasks and activities and meet work schedules and targets Conduct research, identify and get permits, licenses, certificates and authorizations required for customs clearance Monitor preparation of customs declarations and other required documents describing goods and materials being shipped Process, handle and distribute all required export/ import documents in the shipping area in a timely and efficient manner and according to regulations and internal procedures Review shipped items and shipping validity dates as well as debits and duties / tariffs at government institutions Update self on shipment status in the export/ import area and during transport, and take actions for resolution of incidents Meet customer requirements, take corrective actions in case of deviations from customer requirements Maintain high standards of operational quality and ensure adherence to compliance standards, legal requirements and import/ export control legislation Work with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance Highlight issues and opportunities, and execute better practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs Skills/Requirements: Excellent understanding of US Customs Brokerage 2+ years of experience in related area of responsibility Bachelor's Degree (Business Administration, Int'l Trade or related area) preferred Strong communication, problem solving and interpersonal skills; ability to quickly build rapport with both customers and DHL Global Forwarding business units Licensed Customs Broker (preferred, not required) Pay Range: $62,475.00 - $83,300.00+ (Based on Experience) Benefits (All Non-Union Employees) Compensation: Competitive base salary plus role dependent performance-based incentives. 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. Vision: Optional coverage for exams, frames, and contacts. Dental: Optional coverage for preventive, basic, and major services. Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Why Join DHL Global Forwarding? At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success. Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
    $62.5k-83.3k yearly 5d ago
  • Operations Supervisor

    Central Transport 4.7company rating

    Fort Wayne, IN jobs

    Central Transport LLC is one of North America's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations across our network, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Shift: 9:00am-7:00pm, Mon-Fri Salary: $65,000-$80,000 Ideal Candidate Requirements: Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry) Familiar with customs and cross-border transportation Strong leadership qualities Desire to surround customer with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written and verbal communication skills An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: Relaying critical information between drivers and our vendors/Terminal Managers Review and revise driver routes to increase efficiencies while monitoring a changing workload Being aware of freight that is in transit Assist and report issues that drivers face when they're on the road (i.e. flat tire) Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded Maintain a safe work environment compliant with state and federal DOT/OSHA standards Provide / support a culture of excellence in quality of product to internal and external customers
    $65k-80k yearly 5d ago
  • Operations Supervisor

    Central Transport 4.7company rating

    Indianapolis, IN jobs

    Central Transport LLC is one of North America's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations across our network, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Shift: 2:00pm - 12:00am, Monday-Friday Salary: $65,000-$80,000 Ideal Candidate Requirements: Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry) Familiar with customs and cross-border transportation Strong leadership qualities Desire to surround customer with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written and verbal communication skills An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: Relaying critical information between drivers and our vendors/Terminal Managers Review and revise driver routes to increase efficiencies while monitoring a changing workload Being aware of freight that is in transit Assist and report issues that drivers face when they're on the road (i.e. flat tire) Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded Maintain a safe work environment compliant with state and federal DOT/OSHA standards Provide / support a culture of excellence in quality of product to internal and external customers
    $65k-80k yearly 5d ago
  • Operations Supervisor

    Courier Express 3.9company rating

    Nashville, TN jobs

    Courier Express Seeking Operations Supervisor / Transportation Courier Express is looking for a strong operations oriented team player with experience in a fast paced environment and the ability to coordinate between multiple facets of business. This position consists partially of an Operations Assistant (works side by side with the Operations Manager to accomplish daily goals) as well as working with the Driver Recruiter (Independent Contractor recruiting, driver coordinating and development) supporting final mile deliveries. Monday thru Friday 4:00am - 2:00pm $50k-$57k Primary Job Duties: Leads the warehouse staff in the daily operations and functions of the department. Ensures every delivery is assigned and accounted for. Ensures the Independent Contractors are properly uniformed and properly trained. Resolves customer and delivery issues. Supervises large accounts to monitor delivery status and customer satisfaction. Ensures the warehouse is clean, organized, secure and safe at all times. Reviews individual driver performance weekly such as cargo loss and claims. Ensures operations function smoothly at the individual location so that all customer and company service expectations are met. Establishes and maintains performance and productivity standards. Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service with customers that meets the expectations of Courier Express. Creates goals and action plans for each aspect of the operating unit. Maintains positive employee relations and creates a positive work environment through the enforcement of safety and compliance standards. Provides feedback to management on the status of overall operations. Secondary Job Duties: Handles the process of coordinating and contracting new drivers, including but not limited to placing advertisements, answering ad responses, interviewing potential drivers, running background checks, and conducting orientation for new drivers. Acts as a liaison between the drivers and management and helps to resolve any issues. Maintains contact with the operations managers to stay alert as to the needs for new drivers. Education/Experience Preferred but not required: College degree and 2+ year's managerial experience in Transportation, Courier, or Distribution. Skills Required: Ability to plan and carry out daily agenda with limited supervision, proven ability to multitask, leadership experience, highly developed organizational skills, ability to interact with employees at a variety of levels, excellent communication skills, rapid response to issues, attention to detail, ability to communicate with drivers on a routine basis. Computer Skills Preferred: Microsoft Office Suite. Personal Skills Preferred: Attention to detail; Proactively minded; Able to work independently with minimum supervision; Excellent written and verbal communication; Multitasking; Time management.
    $50k-57k yearly 5d ago
  • Operations Supervisor

    Central Transport 4.7company rating

    Hagerstown, MD jobs

    Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Shift: 2:00am-12:00pm, Tuesday-Saturday Salary: $65,000-$80,000 + up to 10% in bonuses Ideal Candidate Requirements: Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry) Strong leadership qualities Desire to surround our customers with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written and verbal communication skills An Associates or Bachelor's Degree preferred, but not required Duties include, but are not limited to: Relaying critical information between drivers and our vendors/Terminal Managers Review and revise driver routes to increase efficiencies while monitoring a changing workload Being aware of freight that is in transit Assist and report issues that drivers face when they're on the road (i.e. flat tire) Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded Maintain a safe work environment compliant with state and federal DOT/OSHA standards Provide / support a culture of excellence in quality of product to internal and external customers
    $65k-80k yearly 2d ago
  • Operations Supervisor

    Central Transport 4.7company rating

    Youngstown, OH jobs

    Central Transport LLC is one of the nation's most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry's most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they've ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Salary ranges from: $60,000 - $75,000 + up to 10% in bonuses Shift time: Monday - Friday: 3:00am - 1:00pm Ideal Candidate Requirements: Experience in a transportation, cross docking, or shipping and receiving environment (preferably within the LTL industry) Strong leadership qualities Desire to surround customer with excellence in service High aptitude for technology The ability to multi-task while being detail oriented Excellent written and verbal communication skills An Associates or Bachelor's Degree, preferred but not required Duties include, but are not limited to: Relaying critical information between drivers and our vendors/Terminal Managers Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule. This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight. Review and revise driver routes to increase efficiencies while monitoring a changing workload Being aware of freight that is in transit Assist and report issues that drivers face when they're on the road (i.e. flat tire) Ensure facility Key Performance Indicator (KPI) goals are met and/or exceeded Maintain a safe work environment compliant with state and federal DOT/OSHA standards Provide / support a culture of excellence in quality of product to internal and external customers
    $60k-75k yearly 1d ago
  • Operations Supervisor

    Parsec, LLC 4.9company rating

    Wylie, TX jobs

    Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Supervisor for our operation based in Wylie, TX This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Supervise the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills
    $39k-60k yearly est. 4d ago
  • Operations Supervisor

    CEVA Logistics 4.4company rating

    Whitsett, NC jobs

    Pay Range: $70,000 - $80,000 Shift: 1st Monday - Friday 6:00am to 2:30pm EST YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations. WHAT ARE YOU GOING TO DO? Develop and provide excellent customer service to internal and external customers at all times. Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies. Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays. Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered. Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews. Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation. Effectively participate in and/or supervise department projects related to assigned area of responsibility. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum three year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred. Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
    $70k-80k yearly 4d ago
  • Operations Supervisor

    CEVA Logistics 4.4company rating

    New Jersey jobs

    Pay Range: $68,000.00 - $74,000.00 Shift: Monday - Friday 4:30pm to 1:30am YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating transportation and driver management activities? If so, we have an exciting opportunity for an Operations Supervisor on a 4:30 pm to 01:30 am shift, Monday through Friday, responsible for a medium dedicated transportation, outbound operation within a customer facility making unattended deliveries to 135 automotive dealerships before 0700. This position is accountable for parts distribution operation and leads a team of 27 dedicated drivers with 2 remote domicile drivers, with the operation driving 7.2K+ miles per night within the states of NJ, PA, MD, DE, VA, NC. Effectively manage equipment utilization/maintenance and driver management to include scheduling, dispatch, quality, driver scanning, on-time delivery service and performance management. CEVA is looking for an experienced dedicated transportation supervisor that can lead SAFE operations and provide EXCEPTIONAL service. WHAT ARE YOU GOING TO DO? Develop and provide excellent customer service to internal and external customers at all times. Ability to produce and make decisions in a highly fast-paced and volatile environment. Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies. Ensure compliance with DOT, OSHA and CEVA requirements and regulations. Provide hours of service training/counseling and FMCSR training to all associates. Audit driver's logs and train staff to audit logs. Perform driver safety rides (process walk). Provides instructions to hourly employees on proper parts handling and work methodologies. Monitors employee productivity and quality of work. Provide instructions to drivers on routing and proper handling of service parts. Conduct safety meetings. Write work instructions that are clear for the employees to follow. Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays. Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable. regulations. Ensure all policies and procedures are consistently administered. Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews. Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation. Effectively participate in and/or supervise department projects related to assigned area of responsibility. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum two years supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Strong knowledge of FMCSR and DOT regulations; experience with Samsara system preferred. Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.
    $68k-74k yearly 3d ago
  • Operations Supervisor

    Daylight Transport 4.2company rating

    New Braunfels, TX jobs

    Job Title: Operations Supervisor Department: Operations Reports To: Operations Manager FLSA Status: Exempt Shift Days: Monday to Friday or Sunday thru Thursday with some Weekends depending on freight levels. Shift Hours: Being flexible on both shifts is key as the ideal candidate will need to work between 8 - 10 hours per day on either day or night shift. SUMMARY: At Daylight we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard, we're seeking an experienced operations manager to oversee daily activities. As an ideal candidate, you'll have a sharp business mind and proven success managing multiple departments within the operation toward maximum productivity. You'll be highly skilled in employee relations, operational metrics, and overall coaching as stablished leader. Additionally, you'll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team. Your ultimate responsibility is to increase our operational efficiency within Daylight Transport, as we continue to learn, innovate and succeed together. RESPONSIBILITIES: Manages all employee work schedules and time off requests. Closely works with the Assistant Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectives. Maintain constant communication with upper management, staff, and vendors to ensure proper operations of the service center. Develop, implement, and maintain quality assurance protocols. Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization's internal capacity. Actively pursue strategic and operational objectives. Ensure operational activities remain on time and within a defined budget. Conducts daily inspections to ensure compliance with local state, federal safety regulations, as well as OSHA in conjunction with the safety team. Strive for continuous improvement in all areas of service center operations. Knowledge of Truckmate system and any other computer/internal freight monitoring systems used. Diligently monitors freight movement. Makes quick and informed decisions based on the volume levels and communicates schedule to affected employees by using manpower worksheet. Works assigned shift/s as needed, must be available to work depending upon customer pickup and delivery schedules. Monitors and evaluates the safety of each employee daily, trains on safety processes as needed. Keeps strategic relations with Linehaul operations to monitor freight movement. Manages, assigns employees around the dock to ensure proper utilization and development of employees, equipment, loading and unloading while meeting Daylight's and customer expectations. Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans through Catalytic Coaching for all direct reports and problem resolution. Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service. Partner with cross-functional support teams in improving the proprietary tools and systems. SUPERVISORY RESPONSIBILITIES - Yes. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE - High School diploma or General Education degree (GED) required. Preferred of three (3) to five (5) -year of leading Management experience and/or training. LANGUAGE SKILLS - Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization. MATHEMATICAL SKILLS - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. REASONING ABILITY- Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Must possess analytical skills and ability to think quickly. OTHER SKILLS/QUALIFICATIONS - Computer literate, PC and mainframe; Previous forklift experience a plus, must be able to have a flexible work schedule in order to meet customer pickup and delivery schedules. Proficiencies with all Microsoft working tools (Outlook, Excel, Word, etc.) PHYSICAL DEMANDS- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to walk/stand; use hands to finger or feel; and reach with hands and arms. The employee is required to speak or hear. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work place environment is usually high to moderate, ability to withstand severe weather conditions as the environment is a typical warehouse environment, in which you may experience extreme cold and/or extreme heat. Daylight Transport is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).
    $47k-70k yearly est. 3d ago
  • Operations Supervisor

    Universal Logistics Holdings, Inc. 4.4company rating

    Huntsville, AL jobs

    Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third party logistics provider (3PL) that offers a broad scope of services throughout the entire supply chain. LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven efficiencies and savings. Our operation is based in Tanner, AL and supports Polaris in the area. We manage and operate a warehouse facility providing pick and pack, sequencing, and inventory management support. Responsibilities will include but not be limited to: Supervise a team of warehouse associates to ensure efficient workflow, productivity, and performance standards are met. Assign tasks and monitor execution of picking, packing, shipping, receiving, and inventory control activities. Conduct shift meetings and communicate daily goals, updates, and expectations to staff. Monitor equipment usage and ensure all tools, forklifts, and materials are used safely and properly. Assist in training new employees and cross-training team members to support operational flexibility. Maintain accurate shift logs, production reports, and communicate staffing or operational issues to management. Identify process improvement opportunities and help implement best practices to optimize performance. Support inventory audits, quality checks, and damage control procedures as needed. Act as a liaison between floor employees and upper management to ensure smooth communication and operations. The ideal candidate should possess the following: 0-5 years supervisory or management experience in a warehousing, distribution or transportation environment Bachelor's or Associate's degree preferred Effective oral and written communication skills Strong computer skills, including knowledge of Microsoft Office Problem solving and analytical skills, as well as a strong attention to detail Strong work ethic, ability to multitask A competitive and career oriented mindset
    $41k-59k yearly est. 5d ago
  • Operations Supervisor

    CEVA Logistics 4.4company rating

    Whitsett, NC jobs

    Are you a hands-on leader with a passion for warehouse operations and team development? Do you thrive in fast-moving environments where accuracy, efficiency, and safety are key? We're looking for a driven Operations Supervisor to oversee day-to-day warehouse functions-including inbound/outbound logistics, inventory control, and compliance-while providing outstanding service to our internal and external customers. --- WHAT YOU'LL DO · Lead and supervise warehouse staff to ensure smooth daily operations, from receiving and storage to picking, packing, and shipping. · Foster a positive, high-performance culture by coaching team members, delivering regular feedback, and supporting professional growth. · Conduct team huddles and operational meetings to align priorities, share updates, and drive continuous improvement. · Monitor and report on operational KPIs, including productivity, accuracy, and on-time performance. · Oversee documentation for inbound and outbound shipments to ensure compliance with all applicable regulations, including customs, safety, and quality standards. · Collaborate with cross-functional teams to solve problems, implement process improvements, and maintain service excellence. · Communicate effectively with internal stakeholders and external partners to ensure timely shipment processing and issue resolution. · Maintain a flexible schedule, including availability for on-call support as needed to meet operational demands. · Champion safety initiatives and ensure all team members follow company policies and warehouse procedures. --- WHAT YOU BRING · Education & Experience: o Bachelor's degree in Logistics, Supply Chain, or High School Diploma or related field preferred. o At least 4 years of warehouse or logistics experience, with 1+ year in a leadership or supervisory role. o Experience with import/export processes or transportation coordination is a strong plus. o Bilingual - English and Spanish (preferred) · Technical Knowledge: o Working knowledge of warehouse management systems (WMS), inventory control, shipping documentation, and safety regulations. o Familiarity with import/export compliance, including ITAR and hazmat regulations, is a plus. o Solid understanding of warehouse safety regulations, OSHA standards, SOX (with quarterly reporting) and compliance requirements. · Skills: o Proficiency in Microsoft Office and warehouse software applications. o Strong organizational, analytical, and problem-solving skills. o Ability to read and interpret policies, shipping documents, and compliance guidelines. · Leadership Qualities: o Proven ability to lead teams, delegate tasks effectively, and manage performance. o Clear and professional communication, both written and verbal. o Commitment to delivering exceptional customer service and operational excellence. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
    $50k-69k yearly est. 2d ago
  • Operations Supervisor

    CEVA Logistics 4.4company rating

    Millington, TN jobs

    YOUR ROLE Are you known for your leadership skills? Are you passionate about coordinating logistics activities? If so, we have an opportunity that would allow you to oversee transportation and customs processes, providing customer service for shipment, receipt and documentation of imported/exported products in accordance with federal and foreign regulations. WHAT ARE YOU GOING TO DO? Develop and provide excellent customer service to internal and external customers at all times. Provide responsible supervision and control for all departmental activities. Assist in the retention and training efforts of staff and of customers. Conduct meetings with staff to assess group's overall status, discuss ideas for improvement and inform staff of new developments. Address all employee performance problems promptly and directly in accordance with personnel policies. Oversee performance statistics. Review and monitor shipment documentation for accuracy. Examine various documents including invoices, bills of lading, and shipping statements to ensure compliance with federal and foreign regulations governing the shipment, receipt, and documentation of imported/exported products. Compute duties, tariffs, price conversions, weight, and volume of merchandise exported/imported to and from foreign destinations. Communicate with customs officials as appropriate to obtain release of incoming freight and resolve delays. Establish, monitor, and revise policies, procedures and service standard for customs clearance operations as dictated and allowed by applicable regulations. Ensure all policies and procedures are consistently administered. Identify areas of concern in clients' import and export processes through monitoring of team performance against company and client standards, regular audit of shipment documents and accounting, and periodic client reviews. Communicate with operations manager regarding progress and problems or issues. Maintain flexible work schedule include outside normal business hours and after hours on call rotation. Effectively participate in and/or supervise department projects related to assigned area of responsibility. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED, Minimum four years related experience. Minimum one year supervisory experience; Bachelor's Degree in International Business, Logistics or Supply Chain Management, Transportation, Finance or related discipline preferred or equivalent combination of work experience and education. Three years of industry experience preferred. Credentials: Working knowledge of ITAR, Import Brokerage, Export Compliance, Hazmat Regulations and recordkeeping; Some professional certifications may be required. Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Characteristics: Ability to allocate work assignments; Proven experience in problem analysis, presentation of alternatives and implementing solutions; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
    $51k-69k yearly est. 2d ago
  • Operations Supervisor

    Parsec, LLC 4.9company rating

    Jacksonville, FL jobs

    Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity. Parsec, LLC. is currently seeking an Operations Supervisor for our operation based in Jacksonville, FL. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment. Schedule: 6:00pm to 6:00am - 3 days on 3 days off (Including weekends and holidays) Responsibilities will include but not be limited to: Supervise the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity. Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth. Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations. Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets. Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making. Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance. The ideal candidate should possess the following: Experience in ramp operations, specific to the intermodal transportation industry Willingness to work in varying weather condition Bachelor's or Associate's degree (Preferred) Effective oral and written communication skills
    $37k-56k yearly est. 4d ago
  • Inventory Control Supervisor

    CEVA Logistics 4.4company rating

    Whitsett, NC jobs

    YOUR ROLE Responsible for supervising employees in the day-to-day activities of physically performing inventory counts, recording and reporting data results, assisting with research and reconciling inventory discrepancies. Models and acts in accordance with our guiding principles and core values. WHAT ARE YOU GOING TO DO? Provides leadership and guidance to staff in all activities associated with physically performing inventory counts, record recording and reporting data results, assisting with research and reconciling inventory discrepancies. Runs inventory report using the appropriate inventory query from WMS program and transfers data to Count Sheet template and shared network. Prints Count Sheets in location sequence. Conducts physical inventory count and enters quantity onto Count Sheet. Records and enters count results into system files. Researches inventory discrepancies by cycle counting discrepant items. Run transaction history to identify the last locations that product was stored. Conduct search of "Staging" areas. Perform "Empty" location audits. Record and report the results of the count and audits. Report findings to department manager or designated representative. Conduct regular meetings with staff to assess group's overall status; discuss ideas for improvement and inform staff of new developments. Conduct training with staff to ensure all are familiar with and knowledgeable of the formal inventory count process. Conduct annual performance reviews for all subordinates. Address all employee performance problems promptly and directly in accordance with personnel policies. Assist operations, shipping and receiving as needed. Perform other duties as assigned. WHAT ARE WE LOOKING FOR? High School Diploma or GED required. Bachelor's Degree preferred; or equivalent combination of work experience and completion of the LDP Program. Minimum three to four years related experience. Minimum three years industry experience preferred. Minimum one year supervisory or lead experience required. Certifications and Licenses Professional certification may be required in some areas. Languages and Communication Skills Must be able to read, write, and speak English fluently. Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from management, employees and customers. Computer Skills Computer literate Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications. Other Skills/Experience Knowledgeable of all aspects of warehouse Inventory Control administration. Basic understanding of business financial principles including P & L's, budgets, payroll, financial reporting and expense control. Ability to allocate work assignments and/or tasks responsibilities to others to maximize the organization's and the individual's effectiveness. Ability to make customers and their needs a primary focus of one's actions; developing and sustaining productive relationships. Ability to take action that is consistent with available facts, constraints and probable consequences. Explores alternatives and positions to reach outcomes that gain all parties' support and acceptance. Analyzes complex problems and develops alternative solutions. Ability to model the organization's vision and values and lead others. Ability to plan work for self and others to ensure that work is completed efficiently. Effectively participates in and /or supervises department projects related to assigned area of responsibility. Develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts. Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
    $40k-49k yearly est. 2d ago
  • Location Supervisor

    Hub Group 4.8company rating

    Hialeah, FL jobs

    The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities. Core Responsibilities & Duties: Manager in training to become Location Manager Delivery and route management Assist in recruiting / retention of contractors Engagement and positive culture Work directly with the Client and Location Manager Adhere and enforce all operational policies Warehouse Operations (in certain locations) Maintain a clean and safe working environment Other duties as assigned Qualifications: Bachelor's degree or equivalent work experience Prior experience in management and/or logistics Excellent communication skills both written and verbal Strong leadership and planning ability Must possess strong interpersonal skills Must have the ability to prioritize work load and manage time Identifies and resolves problems. Demonstrates attention to detail Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization Provides timely and professional support to all internal/external customers and vendors Effective organization and leadership skills Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees General computer skills - Microsoft Office, Outlook, AS400 BEWARE OF FRAUD! Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind: Hub Group will never solicit money or credit card information in connection with a Hub Group job application. Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail. Hub Group job postings are posted on our career site: ********************************
    $22k-28k yearly est. 3d ago
  • Client Financial Services, Team Lead

    Livingston Intl 4.7company rating

    Onyx, CA jobs

    We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs. The CFS Lead is responsible for monitoring and managing the aging performance for assigned collection team. Determines appropriate Collection action is taken on delinquent accounts to minimize bad debt, reduce DSO and accounts receivable aging while monitoring adherence of Collectors to the Credit and Collection procedures and policies. This position is also responsible for leading selected projects to support the Client Financial Services Department. KEY DUTIES & RESPONSIBILITIES * Monitor collection activities for collection team to drive performance (productivity), quality of customer interaction, and adherence to processes. Assess and manage workloads including account assignment. * Call Quality monitoring * Process quality reviews - Checklists * Produce, analyze & distribute weekly/monthly reports; summarizing activities and highlighting any issues or problems for follow up. * Review and analyze accounts with significant balances. Coordinate action to improve delinquency and drives resolution of outstanding disputes/issues including involving other functional areas and Senior Management as required. First level escalations (internal/external). * Determine appropriate course of action for dealing with delinquent accounts; escalate internally with Account Management or with the client to determine the root cause, recommend transfer to third party collections or legal action. * Monitor accounts receivable balances to identify trends and issues. Recommend improvements to the existing policies, procedure, and strategies to maximize timely collection of cash as per targets. * Provide frontline technical support and guidance to collectors on policies, procedures, & systems functionality. Liaise with our technology partners for production support related issues, including opening tickets. * Approve adjustments in accordance with schedule of authorization. * Identify training and/or process issues that require action. Delivers training and/or addresses or brings to management attention depending on scope. * Support projects/special assignments as required. * Perform other related duties as assigned by management. * Adhere to established policies and procedures. KNOWLEDGE & SKILLS * Solid knowledge of credit, collections and accounts receivable processes and procedures * Strong conflict resolution and negotiations skills * Excellent analytical and problem-solving capabilities to ensure problems, complaints, and inquiries are handled tactfully, effectively and promptly; ability to recommend win-win solutions * Excellent communication (oral & written), organizational and negotiating skills * Strong relationship building skills with all levels of management and clients (internal & external) * Excellent leadership and interpersonal skills * Excellent judgment and decision-making capabilities * Advanced knowledge of Excel. Proficient in other MS office tools * Knoweldge of accounts receivable and collections flow systems * French is an asset WORK EXPERIENCE - MINIMUM REQUIRED 5 years of related experience EDUCATION Required: Associates Degree or post-secondary education in Finance or Accounting CERTIFICATIONS DESCRIPTION COMPETENCIES Customer First Focus Agility Accountability Leading and Developing Inclusion and Collaboration We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box. Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application. Location: ON Toronto - CN030
    $35k-50k yearly est. 22d ago

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