Post job

Employee reviews

3.74/5

Out of 194 UPS reviews, 62% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 194 ratings

Overall rating
3.7
Work environment
3.6
Management
3.6
Diversity and inclusion
4.2
Career opportunities
3.9
Salary and benefits
4.0
Work at UPS?
Share your experience

UPS reviews

Employee reviews
profile
3.0
A zippia user wrote a review on Jul 2023
Pros of working at UPS

It’s still a great job as long as you know you’re rights and are able to maneuver the human ram rods of in-building management. Most of them have done the labor job before going into non union low level in building managment.

Cons of working at UPS

Apparently it wasn’t always this way but UPS trains their management staff to manipulate and harass their labor staff into unsafe work practices and unrealistic time tables. As expected they value their numbers over their workers ability to safely provide for their families.

UPS benefits

Being able to serve my community and create networks and relationships within the workplace that eventually overflow outside the walls of work. Your fellow teamster is your family, take care of each other

Is this useful?
profile
3.0
A zippia user wrote a review on Jan 2024
Pros of working at UPS

UPS remains one of those unusual places where a person can have just about any sort of past life. If you show any initiative and have a decent attitude, you will be approached for greater responsibilities. The company is loaded at all levels with people who thought "just for Christmas" or "while I'm in school" at all levels.

Cons of working at UPS

The hours can be rough. You must be disciplined about sleep.

UPS benefits

UPS gave me opportunity when I was in a crack. That is a huge thing that I have always appreciated.

Is this useful?
profile
4.0
A zippia user wrote a review on Mar 2024
Pros of working at UPS

I LOVED THE JOB, THEY JUST WOULD NOT ASSIST ME WITH A TRANSFER. I WAS VERY SAD TO RESIGN.

Cons of working at UPS

IT WAS REALLY HOT THERE MORE OFTEN THAN NOT

UPS benefits

BEING THE LAST SHIFT, I WAS KIND OF THE CLEAN UP CREW SUPV' THE PEOPLE I WORKED WITH ON THE 3RD SHIFT WERE ALL PRETTY AMAZING. AND IF WE FININISHE ALL OUR WORK EARLY ALOT GOT TO GO HOME EARLY. WAS A GREAT MOVTIVATION TO MOST OF THE YOUNGER GUYS ON THE CREW. THAT AND FREE PIZZA FRIDAYS

Is this useful?
profile
3.0
A zippia user wrote a review on Jun 2025
Pros of working at UPS

I thought the pros of working for UPS were my co-workers.

Cons of working at UPS

The CEO of UPS is the worst. She ruined Home Depot and she is doing the same with UPS.

UPS benefits

None

What do you like best about UPS's CEO and the leadership team?

CEO and upper management do not give a damn about the employees.

How would you improve UPS's culture?

Fire the CEO.

How does your compensation at UPS compare to the industry average?

About the same as the industry average.

What's the diversity at UPS like?

No comment.

What brings you the most joy at UPS?

The CEO laid off my entire department. Since I am unemployed, I do not have a clear answer about finding joy at work.

Is this useful?
profile
4.0
A zippia user wrote a review on Aug 2024
Pros of working at UPS

It was a basic understanding of shipping and receiving on packages through the UPS system.

Cons of working at UPS

It was a small seasonal shop with very little opportunity for growth.

UPS benefits

Working with the public

What do you like best about UPS's CEO and the leadership team?

Very nice and approachable people.

How would you improve UPS's culture?

Need mor business in order to hire more staff.

How does your compensation at UPS compare to the industry average?

It was on the low side because of lower volume and size.

What's the diversity at UPS like?

It was very diverse and positive

Is this useful?
profile
1.0
A zippia user wrote a review on Nov 2024
UPS benefits

Horrible company. It is bad enough that they do care

Is this useful?
profile
5.0
A zippia user wrote a review on Sep 2024
Cons of working at UPS

Iam a driver

Is this useful?
profile
4.0
A zippia user wrote a review on Aug 2024
Pros of working at UPS

It was a basic understanding of shipping and receiving on packages through the UPS system.

Cons of working at UPS

It was a small seasonal shop with very little opportunity for growth.

UPS benefits

Working with the public

What do you like best about UPS's CEO and the leadership team?

Very nice and approachable people.

How would you improve UPS's culture?

Need mor business in order to hire more staff.

How does your compensation at UPS compare to the industry average?

It was on the low side because of lower volume and size.

What's the diversity at UPS like?

It was very diverse and positive

Is this useful?
profile
5.0
A zippia user wrote a review on May 2024
Cons of working at UPS

Bad weather

Is this useful?
profile
5.0
A zippia user wrote a review on Feb 2024
Pros of working at UPS

The pay and benefits are unbeatable!

Cons of working at UPS

It is poorly managed and you often see mass layoffs and new local management.

UPS benefits

The health and dental insurance is amazing!

Is this useful?
profile
1.0
A zippia user wrote a review on Feb 2024
Pros of working at UPS

The pay and insurance

Cons of working at UPS

Management is terrible and they lay people off every year

What do you like best about UPS's CEO and the leadership team?

Nothing she’s running it into the ground.

How would you improve UPS's culture?

More holidays off

How did you prepare for the UPS interview?

Studying 5s and 10s

How does your compensation at UPS compare to the industry average?

A little above Average. Always laid off can’t make any money.

What's the diversity at UPS like?

Not too good.

What brings you the most joy at UPS?

Being by myself on the road.

Is this useful?
profile
4.0
A zippia user wrote a review on Jan 2024
Pros of working at UPS

The pay and benefits are great!

Cons of working at UPS

Hard on the body and a toxic work environment.

UPS benefits

Health insurance

Is this useful?
profile
5.0
A zippia user wrote a review on Jan 2024
Pros of working at UPS

Well organized and efficient work style

Cons of working at UPS

Night shift

UPS benefits

401k, health insurance, dental insurance

Is this useful?
profile
1.0
A zippia user wrote a review on Dec 2023
Pros of working at UPS

Teamster pay rate and teamster health care

Cons of working at UPS

Management

UPS benefits

9 weeks time off plus 9 paid holidays

What do you like best about UPS's CEO and the leadership team?

Nothing

How would you improve UPS's culture?

Stop favoritism and excessive emphasis on cost cutting

How did you prepare for the UPS interview?

Did not prepare

How does your compensation at UPS compare to the industry average?

Above average- Union scale

What's the diversity at UPS like?

Some representation. However some reverse racism present

What brings you the most joy at UPS?

Paycheck every week

Is this useful?
profile
4.0
A zippia user wrote a review on Nov 2023
Pros of working at UPS

Opportunities for job advancement and career opportunities.

Cons of working at UPS

Unknown

UPS benefits

Meeting new people.

Is this useful?
profile
5.0
A zippia user wrote a review on Nov 2023
Pros of working at UPS

The people at UPS are great, very diverse and family oriented.

Cons of working at UPS

Advancement

UPS benefits

Health benefits

Is this useful?
profile
5.0
A zippia user wrote a review on Nov 2023
Pros of working at UPS

Staying busy

Cons of working at UPS

No full Time unless driver, the process of becoming an actual employed versus seasonal.

UPS benefits

The pay

Is this useful?
profile
4.0
A zippia user wrote a review on Nov 2023
Pros of working at UPS

lifting procedures.

Cons of working at UPS

to much strain on your body.

UPS benefits

get paid. and get to home tired but a good resting tired.

Is this useful?
profile
3.0
A zippia user wrote a review on Oct 2023
Pros of working at UPS

The people and the opportunity for overtime. Great benefits.

Cons of working at UPS

Poor management and not a lot of opportunities to advance.

UPS benefits

Health insurance.

Is this useful?
profile
4.0
A zippia user wrote a review on Oct 2023
UPS benefits

UPS give us lots of benefits such as Health insurance , many different discounts, and pension after working there for 20 years.

Pros of working at UPS

In UPS there is diversity, you get many different benefits, Good career opportunities.

Cons of working at UPS

Lots of hard work.

Is this useful?
profile
3.0
A zippia user wrote a review on Sep 2023
Pros of working at UPS

Benefits

Cons of working at UPS

Management

UPS benefits

Free heath care along with the amount of vacation time u can earn

Is this useful?
profile
5.0
A zippia user wrote a review on Sep 2023
Pros of working at UPS

They have good Benefits.

Cons of working at UPS

Large company. Complex chain of command

UPS benefits

I had many Vacation days and sick time. Both paid and unpaid.

Is this useful?
profile
5.0
A zippia user wrote a review on Aug 2023
Pros of working at UPS

Very organized well planned delivery plans each day

Cons of working at UPS

Was just seasonal position, ended too soon

Is this useful?
profile
1.0
A zippia user wrote a review on Aug 2023
Cons of working at UPS

Artificial intelligence

Pros of working at UPS

None... you sell your body for money

UPS benefits

End of day....12 hrs later

Is this useful?
profile
2.0
A zippia user wrote a review on Aug 2023
Pros of working at UPS

Salary and benefits are good

Cons of working at UPS

Poor treatment by management creates a poor work environment. They see you as a number not a person and you are treated as such.

Is this useful?
profile
5.0
A zippia user wrote a review on Jul 2023
Pros of working at UPS

Flexibility on hours when needed

Cons of working at UPS

Nothing negative to say

UPS benefits

Health care benefits

Is this useful?
profile
4.0
A zippia user wrote a review on Jul 2023
Pros of working at UPS

The salary and benefits are some of the best in the workforce.

Cons of working at UPS

The work-life balance in full-time management is very hard to achieve.

UPS benefits

The insurance benefits and retirement were my favorite perks of the job.

Is this useful?
profile
5.0
A zippia user wrote a review on Jul 2023
Pros of working at UPS

Great benefit package

Cons of working at UPS

Long hours

UPS benefits

My favorite perk has to be the medical/dental coverage. I'm also very pleased with the pension. UPS pays 100 percent and the employee pays nothing.

Is this useful?
profile
3.0
A zippia user wrote a review on Jul 2023
Pros of working at UPS

Other people. Location near my apartment

Cons of working at UPS

Rote Job. Scheduled hours were not fixed.

UPS benefits

Lunch hours and breaks

Is this useful?
profile
3.0
A zippia user wrote a review on Jul 2023
Pros of working at UPS

It had good structure and sportsmanship.

Cons of working at UPS

I didn't like my paycheck, the distance and the way the manager carried himself

UPS benefits

401k

Is this useful?
profile
5.0
A zippia user wrote a review on Jun 2023
Pros of working at UPS

I like to be active and i like the freedom to take initiative and are supervised very little.

Cons of working at UPS

long unpredictable hours.

UPS benefits

Vacation time and my pension plan.

Is this useful?
profile
4.0
A zippia user wrote a review on Jun 2023
Pros of working at UPS

Communicating talking with employees and staff members

Cons of working at UPS

Sometimes get over work

UPS benefits

Not sure

Is this useful?
profile
4.0
A zippia user wrote a review on Jun 2023
Pros of working at UPS

We’ll compensated, growth within the company, advance placement, union benefits

Cons of working at UPS

Management favoritism

UPS benefits

Partnership as management

Is this useful?
profile
4.0
A zippia user wrote a review on Jun 2023
Pros of working at UPS

Flexibility,Easy to learn training,pay and benefits

Cons of working at UPS

lack of communication

UPS benefits

PTO ,college intuition

Is this useful?
profile
5.0
A zippia user wrote a review on Apr 2023
Pros of working at UPS

Good pay and benefits

Cons of working at UPS

Laid off, low hours,

Is this useful?
profile
3.0
A zippia user wrote a review on Apr 2023
Pros of working at UPS

You get too move up before a year too more shifts or regular hours

Cons of working at UPS

It is a highly exhausting & stressful job most of the time

UPS benefits

The measly 15 minute break after constant second to second labor so far ..

Is this useful?
profile
5.0
A zippia user wrote a review on Apr 2023
Pros of working at UPS

Pay benefits

Cons of working at UPS

Got laid off after holiday season

UPS benefits

Good employees and management

Is this useful?
profile
4.0
A zippia user wrote a review on Apr 2023
Pros of working at UPS

I like working at UPS because of its fast paced nature.

Cons of working at UPS

I don't like working at UPS because of the low hours and low pay.

Is this useful?
profile
2.0
A zippia user wrote a review on Apr 2023
Pros of working at UPS

Getting paid every week

Cons of working at UPS

Getting paid less then $200 a week without overtime

UPS benefits

None

Is this useful?
profile
5.0
A zippia user wrote a review on Mar 2023
Pros of working at UPS

The ability to train in many areas. The people are good to work with. They do what they can to keep you working and not laid off.

Cons of working at UPS

Nothing to report.

UPS benefits

Free food on Friday if no reported accidents or injuries. 401K savings.

Is this useful?
profile
5.0
A zippia user wrote a review on Mar 2023
Pros of working at UPS

They were understanding and fun to be around.

Cons of working at UPS

demanded a lot and tuff hours. not good pay

Is this useful?
profile
5.0
A zippia user wrote a review on Feb 2023
Pros of working at UPS

Fun and physically satisfying

Cons of working at UPS

Don't have dislikes

UPS benefits

Great benefits and made a lot of friends

Is this useful?
profile
5.0
A zippia user wrote a review on Feb 2023
Pros of working at UPS

Fun and physically satisfying

Cons of working at UPS

Don't have dislikes

UPS benefits

Great benefits and made a lot of friends

Is this useful?
profile
4.0
A zippia user wrote a review on Jan 2023
Pros of working at UPS

Flexibility in hours and easy to promote

Cons of working at UPS

Very physically demanding

UPS benefits

Health and dental insurance

Is this useful?
profile
3.0
A zippia user wrote a review on Jan 2023
Pros of working at UPS

No one really bothers you there you’re really in your own world the whole time

Cons of working at UPS

The work makes you feel like a robot after do the same thing over and over again

Is this useful?
profile
4.0
A zippia user wrote a review on Dec 2022
Pros of working at UPS

Pay and benefits are ok.

Cons of working at UPS

Management needs to give more direction.

UPS benefits

$16 gym membership

Is this useful?
profile
5.0
A zippia user wrote a review on Nov 2022
Pros of working at UPS

Fast paced and I could wear my headphones and just bust thru the work day

Cons of working at UPS

Only seasonal and I didn’t get to work there for long

UPS benefits

Work independently and at your own pace

Is this useful?
profile
2.0
A zippia user wrote a review on Oct 2022
Pros of working at UPS

The people you worked with.

Cons of working at UPS

Upper management was unprofessional and unorganized. Very low reward and high stress job with very minimal pay for what the job consists of.

UPS benefits

Nothing.

Is this useful?
profile
5.0
A zippia user wrote a review on Sep 2022
Pros of working at UPS

Great people great culture

Cons of working at UPS

Hard on feet

UPS benefits

Awesome insurance discounts n free sandwiches

Is this useful?
profile
3.0
A zippia user wrote a review on Jun 2022
Pros of working at UPS

The workout you get from being a package loader

Cons of working at UPS

the repetitiveness of placing the boxes in a correct wall

Is this useful?

Rate UPS's encouragement of employee feedback.

Zippia waving zebra
Work at UPS? Share your experience

Zippia score

UPS salaries

8.7
Salary score
The national average salary for an UPS employee in the United States is $41,684 per year or $20 per hour. Employees in the top 10 percent can make over $64,000 per year, while employees at the bottom 10 percent earn less than $26,000 per year.

UPS demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

UPS financial performance

9.7
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Do you work at UPS?

Did UPS encourage employee feedback?