UPS customer service associate salary

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Average UPS customer service associate salary

$38,227yearly

$15.24 hourly rate

Entry-level UPS customer service associate salary

$32,000 yearly

Updated April 5, 2024

How much does UPS pay customer service associates?

The average salary for UPS customer service associates is $38,227 per year. UPS customer service associate salaries range between $32,000 to $45,000 per year. UPS customer service associates earn 21% more than the national average salary for customer service associates of $31,709.

Location impacts how much a customer service associate at UPS can expect to make. Customer service associates at UPS make the most in Los Angeles, CA, Washington, DC, and Seattle, WA.

How much does UPS pay customer service associates by location?

UPS pays customer service associates the most in Los Angeles, CA, Washington, DC, and Seattle, WA. Additionally, cities like Mahwah and Minneapolis also report highly competitive salaries for customer service associates at UPS.

Customer service associate UPS salary by location

Rank	City	Avg. salary	Hourly rate
1	Los Angeles, CA	$44,637	$21.46
2	Washington, DC	$44,034	$21.17
3	Seattle, WA	$43,353	$20.84
4	Mahwah, NJ	$40,508	$19.48
5	Minneapolis, MN	$40,381	$19.41
6	New York, NY	$40,007	$19.23
7	Boston, MA	$40,007	$19.23
8	Kahului, HI	$39,964	$19.21
9	Phoenix, AZ	$39,929	$19.20
10	Hartford, CT	$39,864	$19.17

Highest-paid UPS customer service associates by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Customer Service Expert	$67,399	$32	-
2	Customs Consultant	$66,634	$32	-
3	Wireless Care Representative	$54,781	$26	-
4	Import Customer Service Manager	$52,187	$25	-
5	Customer Retention Representative	$51,551	$25	-
6	Special Service Associate	$51,441	$25	-
7	Service Officer	$51,123	$25	-
8	Customer Service Senior Associate	$49,460	$24	-
9	Customer Sales Specialist	$48,843	$23	-
10	Customer Liaison	$48,839	$23	-

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Recent salaries for customer service associates at ups

Job	Location	Date added	Salary
Customer Service Associate	Lake Forest, CA	06/29/2025	$35,479
Customer Service Associate-Marken	Springfield, NY	06/25/2025	$37,044
Customer Service Associate	Chicago, IL	06/09/2025	$33,392
Customer Service Associate	Shorewood, WI	06/09/2025	$29,218
Customer Service Associate	Lake Forest, CA	04/30/2025	$35,479

Customer service associate salary at UPS competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	United Service Technologies	$38,217	$18	4
2	Ryder System	$36,594	$18	57
3	Lyft	$34,853	$17	-
4	FedEx	$34,649	$17	225
5	Vudu	$34,333	$17	-
6	Uber Technologies	$34,305	$16	3
7	Delta Air Lines	$33,718	$16	1
8	Southwest Airlines	$33,701	$16	17
9	CIT Group	$33,588	$16	-
10	Fort Gordon	$33,045	$16	-
11	CEVA Logistics	$33,040	$16	3
12	Whirlpool	$32,656	$16	1
13	Motor Cargo industries	$32,362	$16	-
14	DHL	$31,683	$15	11
15	YRC Freight	$31,281	$15	-
16	i-parcel LLC	$30,982	$15	-
17	U-Haul	$28,575	$14	1033
18	Yellow	$28,216	$14	-
19	Werner Enterprises	$27,040	$13	2

Show more customer service associate salaries at UPS competitors.