UPS customer service representative salary

Zippia score 4.6

Average UPS customer service representative salary

$36,218yearly

$15.51 hourly rate

Entry-level UPS customer service representative salary

$29,000 yearly

Updated April 5, 2024

How much does UPS pay customer service representatives?

The average salary for UPS customer service representatives is $36,218 per year. UPS customer service representative salaries range between $29,000 to $43,000 per year. UPS customer service representatives earn 12% more than the national average salary for customer service representatives of $32,260.

Location impacts how much a customer service representative at UPS can expect to make. Customer service representatives at UPS make the most in Seattle, WA, Washington, DC, and Lihue, HI.

How much does UPS pay customer service representatives by location?

UPS pays customer service representatives the most in Seattle, WA, Washington, DC, and Lihue, HI. Additionally, cities like Anchorage and Los Angeles also report highly competitive salaries for customer service representatives at UPS.

Customer service representative UPS salary by location

Rank	City	Avg. salary	Hourly rate
1	Seattle, WA	$43,052	$20.70
2	Washington, DC	$42,639	$20.50
3	Lihue, HI	$41,797	$20.09
4	Anchorage, AK	$41,519	$19.96
5	Los Angeles, CA	$41,178	$19.80
6	Boston, MA	$40,318	$19.38
7	Minneapolis, MN	$40,309	$19.38
8	Buffalo, NY	$39,320	$18.90
9	Portland, OR	$39,074	$18.79
10	Newark, NJ	$38,614	$18.56

Highest-paid UPS customer service representatives by job level

Rank	Job title	Average salary	Hourly rate	Job openings
1	Customer Service Expert	$67,399	$32	-
2	Customs Consultant	$66,634	$32	-
3	Customer Account Executive	$66,606	$32	-
4	Customer Care Consultant	$62,239	$30	-
5	Customer Relationship Specialist	$59,738	$29	-
6	Marketing Representative	$58,748	$28	-
7	Customer Care Executive	$55,205	$27	-
8	Wireless Care Representative	$54,781	$26	-
9	Phone Sales	$52,989	$25	-
10	Market Survey Representative	$51,927	$25	-

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Customer service representative salary at UPS competitors

Rank	Company	Average salary	Hourly rate	Job openings
1	United Service Technologies	$37,105	$18	3
2	Ryder System	$36,080	$17	94
3	FedEx	$35,774	$17	88
4	Vudu	$35,376	$17	-
5	Motor Cargo industries	$34,572	$17	-
6	Fort Gordon	$34,361	$17	-
7	Lyft	$33,662	$16	-
8	Uber Technologies	$33,350	$16	1
9	Whirlpool	$33,249	$16	2
10	CEVA Logistics	$32,988	$16	-
11	DHL	$32,944	$16	10
12	YRC Freight	$32,466	$16	-
13	CIT Group	$32,323	$16	-
14	i-parcel LLC	$32,278	$16	-
15	Southwest Airlines	$30,487	$15	-
16	Delta Air Lines	$30,290	$15	2
17	U-Haul	$29,271	$14	1167
18	Yellow	$27,814	$13	-
19	Werner Enterprises	$26,594	$13	-

Show more customer service representative salaries at UPS competitors.