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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Chicago, IL | $75,554 | $36.32 |
| 2 | Oxon Hill, MD | $63,782 | $30.66 |
| 3 | Lake Forest, CA | $61,578 | $29.60 |
| 4 | Fairborn, OH | $61,061 | $29.36 |
| 5 | Urban Honolulu, HI | $57,841 | $27.81 |
| 6 | Las Vegas, NV | $53,359 | $25.65 |
| 7 | Portland, OR | $51,210 | $24.62 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $91,377 | $44 | - |
| 2 | Flight Service Specialist | $81,352 | $39 | - |
| 3 | Senior Service Specialist | $80,108 | $39 | - |
| 4 | Senior Client Service Specialist | $78,109 | $38 | - |
| 5 | Specialist | $62,714 | $30 | - |
| 6 | Senior Technical Service Specialist | $62,218 | $30 | - |
| 7 | Information Service Specialist | $61,725 | $30 | - |
| 8 | Customer Relationship Specialist | $61,168 | $29 | - |
| 9 | Customer Service Executive | $61,109 | $29 | - |
| 10 | Transactional Specialist | $60,816 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Esterline | $74,051 | $36 | - |
| 2 | General Electric | $72,767 | $35 | 69 |
| 3 | Triumph Group | $62,347 | $30 | - |
| 4 | Collins Aerospace | $61,651 | $30 | - |
| 5 | Pratt & Whitney | $61,288 | $29 | - |
| 6 | SLM Technologies | $60,523 | $29 | - |
| 7 | Northrop Grumman | $60,291 | $29 | 2 |
| 8 | Whirlpool | $40,549 | $19 | 1 |
| 9 | UPS | $40,228 | $19 | 54 |