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Information Technology Technician jobs at United States Courts - 1045 jobs

  • Elementary Technology Coordinator

    Alabama Department of Education 4.1company rating

    Birmingham, AL jobs

    - Other, please specify Job Number 2300288232 Start Date Open Date 05/20/2024 Closing Date Job Attachment View Attachment The State does not discriminate on the basis of age, race, color, sex, sexual orientation, religious preference, marital status, disability, national origin, or any other reason prohibited by state or federal law. Employees of the District are required to comply with the provisions of Title VII of the Civil Rights Act and Title IX of the 1972 Educational Amendments. Alabama school boards are required by state law to verify the employment eligibility of newly hired employees by using the federal E-Verify program. New employees are required to provide a Social Security number, an unexpired identity document that contains a photograph, and other acceptable documents that establish employment eligibility. In addition to determining whether a new hire is authorized to work in the United States, E-Verify will confirm that the employee's name and Social Security number match. Use of any published data or content on this web site is prohibited without the written consent of the Alabama State Department of Education.
    $31k-38k yearly est. 1d ago
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  • IT Support Specialist (50126)

    National Conference of State Legislatures 4.2company rating

    Denver, CO jobs

    JOB TITLE: IT Support Specialist PROGRAM: Operations SALARY: $52,125 annually STATUS: Full-time ABOUT NCSL: Are you ready to join an organization with an extraordinary mission? The National Conference of State Legislatures offers careers where you can use your skills, knowledge, and experience to truly make a difference. NCSL's mission is purposeful - strengthening the legislative institution. From informing effective policies and promoting communication among state legislatures, to ensuring states have a strong, cohesive voice in the federal system, our team works in service of legislatures. And, with a commitment to constantly innovating all resources and services to meet the evolving needs of members, NCSL has earned the reputation as the nation's most trusted bipartisan membership organization for legislators and legislative staff. Our success serving NCSL members relies on our team of passionate, dedicated professionals who work diligently to strengthen the legislative institution. Join our team and contribute to this unique, essential mission. NCSL has a flexible remote work policy. Building and maintaining our organizational culture is critical and we do so by bringing staff together, in person, for four consecutive days every six (6) weeks. The remote work policy provides the freedom to work from anywhere with the requirement that staff travel on their own fare to the NCSL office for four days every six (6) weeks for team meetings and professional development. ABOUT THE ROLE: As part of the information technology department, the IT Support Specialist provides triage services and tier I support to basic user issues and technical assistance requests received from staff. The IT Support Specialist assigns or escalates incidents to others as appropriate, and must be well-organized, flexible, positive, enthusiastic, resourceful, and able to see challenges as learning opportunities. WHAT YOU'LL DO: Respond in a timely fashion to support requests and tickets for all employees. Complete all IT tasks for onboarding and offboarding processes. Maintain the ticketing system, desktop management systems, inventory tracking, and patch management software. Support company-issued phones. Work cooperatively with all staff and vendors, maintaining a positive attitude and customer service orientation. Assist with user training and documentation on support issues. Assist with video conferencing and general A/V meeting setup, Teams, or other meeting software. Help maintain and organize all components of the organization's IT assets (laptops, monitors, files, and software applications). Guide users through installing applications and computer peripherals. Conduct remote troubleshooting. Some weekend and off-hours monitoring, correspondence and support should be anticipated. Learn and generate ideas for improving processes and systems. Stay abreast of technological trends. Learn, provide guidance and support for backend applications. Pay utmost care to confidentiality and privacy matters. Performs other responsibilities as needed. SHARE YOUR KNOWLEDGE: Supervisor/Management Responsibilities: N/A THE WORK ENVIRONMENT: This full-time position is mostly performed in an office environment, on or off-site, with prolonged periods of sitting at a desk and working on a computer. NCSL provides a unique hybrid remote work policy with the requirement that staff travel on their own fare to the NCSL office for four days every six (6) weeks for team meetings and professional development. Employees routinely use standard office equipment such as laptops, printers, scanners, copy machines, and smartphones. Occasional travel by airplane, including overnights and weekends, is required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Qualifications QUALIFICATIONS FOR SUCCESS: Minimum Qualifications: Bachelor's degree plus 4+ years progressive experience in computer support and help desk, with impressive technical aptitude and impeccable attitude. At least two years of concurrent professional support expertise in Microsoft environments. Experience with Microsoft 365 administration; Azure, Intune, Entra, and Exchange Online, including user account management; archiving, file and system backups, message retention, and other policies. Strong customer service and support orientation even when under pressure. Excellent cooperation with IT staff and vendors. Experience in user training of technical topics and writing effective technical documentation. Experience with desktop management systems, inventory tracking, or patch management software. Flexibility to assist staff or the IT team off-hours when necessary. Highly organized with a high degree of attention to detail and accuracy. YOUR BENEFITS AT A GLANCE: NCSL has a flexible remote work policy. Building and maintaining our organizational culture is critical and we do so by bringing staff together, in person, for four days every six (6) weeks. The remote work policy provides the freedom to work from anywhere with the requirement that staff travel on their own fare to the NCSL office every six (6) weeks for team meetings and professional development. We are committed to offering a full range of other benefits for you and your eligible family members, including domestic partners. Your total compensation goes beyond the number on your paycheck. Our outstanding benefits include low-cost health, dental and vision coverage, a 401(a)-retirement plan with 10% contribution after 6 months and full vesting, life & disability insurance, 3-weeks paid vacation with 5+ years of paid full-time work experience, generous time off plans and paid family leave, floating holidays, identity theft protection, employee assistance programs, pet insurance, paid time off to volunteer, and more! Relocation assistance provided for out-of-state candidates. HOW TO JOIN OUR TEAM: If you are a purpose-driven, dedicated professional looking to give as much as you get - submit your resume and cover letter by 11:59 PM MT, January 29, 2026 for best consideration. Learn more about working with NCSL by visiting our careers page: . We are looking forward to receiving your application! NCSL is proud to be an equal opportunity employer and is committed to developing a diverse, dynamic team and inclusive workplace. NCSL does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other status protected by law or regulation.
    $52.1k yearly 1d ago
  • Information Technology Generalist 2

    Commonwealth of Pennsylvania 3.9company rating

    Harrisburg, PA jobs

    The Pennsylvania Public School Employees Retirement System (PSERS) serves over 500,000 active and retired public-school employees through its defined benefit and defined contribution plans. We are looking for an Informational Technology Generalist 2 to join our Bureau of Information Technology, Business Application Division to support the agency's imaging system, scanning software, and the master document inventory for PSERS mission critical pension application. If you have technical experience with imaging and scanning software, imaging workflows, as well as strong communication and documentation skills this opportunity may be the right next step in your career. Apply today! DESCRIPTION OF WORK The Information Technology Generalist 2 serves as the Imaging System Administrator and as such performs deployment, installation, planning, and support functions. This position performs administrative and consultative work advising staff on capabilities and limitations of available information technology and provides expertise and leadership for all phases of the comprehensive Imaging storage and retrieval system. In this role you will be responsible to serve as the Scanning Capture and Analytics application Administrator; provide expertise on issues, problems, solutions, and capabilities and limitations of imaging and scanning technologies; handle needed interfaces between imaging and scanning systems with other agency business applications; and provides help desk support for issues with imaging, scanning, and document processing. Candidates who will be successful in this role will have the ability to communicate both written and verbally and are able to manage workloads and prioritize. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 7:30 AM to 3:30 PM, Monday - Friday, with a 30-minute lunch. Work hours may be flexible and can be discussed during the interview. Telework: You may have the opportunity to work from home (telework) part-time. You will be required to report in-office based on operational needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or A bachelor's degree in any information technology field; or An equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $44k-59k yearly est. 5d ago
  • Information Technology Technician

    Commonwealth of Pennsylvania 3.9company rating

    Harrisburg, PA jobs

    Are you a reliable, motivated, and detail-focused professional looking to apply your information technology (IT) skills in a meaningful public service role? The Pennsylvania State Police (PSP) is seeking a dedicated Information Technology Technician to join the Bureau of Communication and Information Services. In this vital position, you will support the development and maintenance of databases, identify and manage network hardware associated with body-worn cameras, mobile video recorders, interview room recording systems, mobile data terminals, routers, and related technologies, and provide technical support within the Fleet Technology Integration Section. This is an excellent opportunity to strengthen your technical expertise, expand your skill set, and play a key role in supporting PSP's mission and core values! DESCRIPTION OF WORK In this position, you will provide technical support and guidance to help desk staff and end users experiencing issues with Body-Worn Cameras (BWC), Mobile Video Recorders (MVR), Interview Room Recorders (IRR), Mobile Data Terminals (MDT), and network-related services. You will receive and respond to calls from field personnel, assess and diagnose reported issues, and either recommend appropriate solutions or coordinate with service providers to ensure timely resolution or repair. Responsibilities include responding to inquiries from Troop Communications Specialists (TCS), IT technicians, and other section staff, serving as a liaison between TCS and the division to coordinate equipment requests and support for unique operational needs. In addition, you will assist with coordinating all aspects of BWC, MVR, MDT, IRR, router, and vehicle-related technology, including scheduling, materials, preparation, and logistics. You will further support training efforts by delivering instruction on these systems, preparing and maintaining training and equipment documentation, and ensuring materials remain current with system updates and changes. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. This position may require availability outside of scheduled working hours for deployment of PSP mobile command posts, fixed command posts, and joint operations centers. This may necessitate shift changes and extended working hours as needed to ensure operational needs and priorities are met. Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $51,971.00 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Two years of experience providing IT support services involving hardware and software installation, operation, and maintenance; or One year of experience providing IT support services involving hardware and software installation, operation, and maintenance and completion of a one-year apprenticeship in the IT technical support field; or One year of experience as an IT Help Desk Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or An associate degree in an IT field; or An equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree. Other Requirements: This particular position also requires possession of a valid driver's license. You must obtain an active Commonwealth Law Enforcement Assistance Network (CLEAN) certification issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $52k yearly 2d ago
  • Technology Support Specialist - Pasadena, CA

    SWCA Environmental Consultants 4.1company rating

    Pasadena, CA jobs

    About the opportunity The Temporary Technology Support Specialist is part of a team responsible for helping our 1,800+ employee owners be productive and thrive with our Technology tools, ranging from laptops to Zoom Rooms, Office 365 to Wi-Fi. This includes intake, triage, troubleshooting, resolving, and documenting of reported issues, and leveraging appropriate Technology resources as needed. The Technology Support Specialist will primarily focus on issues escalated from triage but occasionally will need to take initial telephone, email, support portal tickets for service and incidents. Desirable characteristics will include being naturally and innately curious, as well as a lifelong learner. This is a temporary role based in our Pasadena, CA office. Application deadline: Our team will begin reviewing applications immediately, and interviews will be scheduled with qualified candidates on a rolling basis. The application process will remain open until we have received a robust pool of qualified candidates. Once we have identified suitable individuals, we may close the application process without prior notice. We appreciate the time and effort invested by all applicants. What you will accomplish Takes responsibility for solving internal employee technology service tickets. Records issues accurately and timely in the ticketing system. Escalates severe and/or complex issues to appropriate Technology team members when needed. Follows up on incidents and requests to verify resolution and satisfaction. Troubleshoots incidents and problems for root cause and remediation, resolving those issues directly without escalation as often as possible. Uses internal knowledge-base and other external resources to troubleshoot efficiently and effectively. Assists with network and server administration under the direction of the Infrastructure team. Assists management in identifying, analyzing, and reporting on trends and in suggesting solutions to avoid or mitigate them. Add/Edit/Remove users in Active Directory and other systems as needed. Establishes relationships with sub-regional SWCA business leaders to be a point of contact for questions, receive ideas, and help identify Technology solutions. Conducts quarterly training sessions with local and sub-regional staff on use of Technology tools and systems to improve productivity. Other duties as assigned. Experience and qualifications for success Associate's Degree (A.A) or equivalent from two-year college or technical school, and 4+ years' related experience and/or training; or equivalent combination of education and experience. Certifications including A+, Network+, MSCE or similar strongly preferred. Demonstrated experience working in a customer-facing role required. SWCA Environmental Consultants is a growing employee-owned firm, providing a full-spectrum of environmental services. Our Vision (the North Star) is to make SWCA the best workplace and industry leader in sustainability, bringing sound science and creative solutions to global environmental challenges while maintaining a dedication to employee-ownership. We live our core values: we collaborate as #OneSWCA; we are #AlwaysLearning, we #NeverSettle, and we #GiveBack. SWCA Environmental Consultants is a growing employee-owned firm, providing a full spectrum of environmental services. With offices across the United States, SWCA is one of the largest environmental compliance firms and ranks among Engineering News-Record's Top 200 Environmental Firms. If you need assistance accessing SWCA's website, completing the online application, or require accommodations at any point during the hiring process due to a disability, please contact us at or call . We're committed to providing an inclusive and supportive experience for all candidates. This contact information is specifically for accommodation requests; other inquiries will not receive a response. SWCA is committed to salary equity and salary transparency for all its employees. In alignment with this commitment, SWCA posts good faith pay ranges on all its advertised job postings to promote pay equity and transparency. An employee in this Pasadena based position can expect a pay rate of $30/hr. - $40/hr . Actual pay within this range may depend on experience, qualifications, geographic location, client requirements where applicable, and other factors permitted by law. Regular-status employees are also eligible for performance bonuses. EOE - women, minorities, individuals with disabilities and veterans are encouraged to apply. At SWCA Environmental Consultants, we celebrate diversity and are committed to creating an inclusive work environment. We strongly encourage candidates from all backgrounds, including those with diverse experiences and veterans, to apply. We believe that a diverse and inclusive workforce enhances creativity, innovation, and overall organizational success SWCA continues to invest deeply in career development programs, delivering our award-winning Career Landscape support resources to accelerate the growth of our staff. We recognize the valuable skills and experiences our internal team members bring to SWCA's continued success. Qualified internal candidates are encouraged to apply and will be seriously considered for this position. We believe in promoting from within, where possible, providing our existing employees with compelling opportunities to advance their careers.
    $30-40 hourly 1d ago
  • IT SECURITY PROGRAM SPECIALIST - 01192026-74495

    State of Tennessee 4.4company rating

    Nashville, TN jobs

    Job Information State of Tennessee Job InformationOpening Date/Time01/19/2026 12:00AM Central TimeClosing Date/Time02/08/2026 11:59PM Central TimeSalary (Monthly)$5,647.00 - $7,326.00Salary (Annually)$67,764.00 - $87,912.00Job TypeFull-TimeCity, State LocationNashville, TNDepartmentFinance and Administration LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF FINANCE & ADMINISTRATION, STRATEGIC TECHNOLOGY SOLUTIONS DIVISION, DAVIDSON COUNTY This position is designed as Hybrid. FTI / CJIS Fingerprints and Name Based. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. WORKING TITLE: IT SECURITY PROGRAM SPECIALIST Qualifications Education and Experience: Bachelor's degree in a relevant IT or business discipline and one year of experience in business continuity, disaster recovery, risk management, or information security analysis. Substitution of Education for Experience: Relevant work experience may substitute for education on a year-for-year basis (up to four years). Necessary Special Qualifications: None Examination Method: Education and Experience, 100% Overview Under general supervision, the IT Security Program Specialist is responsible for supporting and evaluating enterprise-level information security initiatives, disaster recovery plans, and risk mitigation efforts. Operating under general supervision, the role contributes to system continuity strategies and performs risk and vulnerability assessments across multiple agencies. This position supports the resilience of statewide IT operations by contributing to enterprise security protocols, continuity planning, and user awareness initiatives, and is distinguished from higher classifications by the absence of lead or advanced program responsibilities. This class differs from Security Program Coordinator in that an incumbent of the latter performs advanced-level work or functions as the lead in a security program area. Responsibilities 1. Business Continuity & Disaster Recovery - Assists in the development and testing of recovery plans and continuity strategies to ensure operational resilience during outages or emergencies. 2. Vulnerability Management & Application Security - Participates in enterprise-level risk assessments, identifies threats, and contributes to the creation of mitigation strategies. 3. Cloud Security - Assists in analysis and reporting of cloud security and contributes to the creation of cloud security strategies. 4. Security Monitoring & Analysis - Monitors systems and reports for vulnerabilities and potential breaches; performs analysis to uncover security gaps and trends. 5. Policy & Program Support - Assists in developing and updating security policies, procedures, and enterprise standards. 6. Training & Awareness - Supports user training initiatives and communicates security practices and threats across the organization. 7. Communication & Collaboration - Coordinates with internal teams and external partners to resolve issues, plan exercises, and ensure cohesive security measures. Competencies (KSA's) Competencies: 1. Action Oriented 2. Customer Focus 3. Manages Ambiguity 4. Drives Results 5. Tech Savvy Knowledges: 1. Information security best practices and standards 2. Risk assessment and management principles 3. Security frameworks, policies, and regulatory requirements 4. Disaster recovery and continuity planning processes 5. IT systems and operating environments Skills: 1. Problem solving and critical thinking 2. Communication and documentation 3. Training and user engagement 4. Vulnerability analysis and threat detection 5. Time management and prioritization Abilities: 1. Analyze and interpret complex security data 2. Adapt to evolving threats and technologies 3. Coordinate with stakeholders across agencies 4. Communicate effectively in high-pressure situations 5. Maintain focus and accuracy during emergencies Tools & Equipment 1. Laptop and mobile computing tools 2. Adobe PDF software 3. Microsoft Office Suite 4. SharePoint and ServiceNow 5. Everbridge and security awareness platforms
    $67.8k-87.9k yearly 3d ago
  • Residential Support Professional

    Loudoun County Government 4.0company rating

    Leesburg, VA jobs

    Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference . Welcome and thank you for your interest in employment with Loudoun County Government! ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION. Introduction The Loudoun County Department of Mental Health, Substance Abuse and Developmental Services is seeking talented and motivated individuals to serve as a Residential Support Professional in the Residential Group Home program. In this role, you will work with a trusted and reputable team that has a history of success connecting individuals and their families with person-centered, recovery-oriented services and supports. We welcome new teammates who approach their professional careers with enthusiasm and dedication to our diverse and fast-growing county. Come be a part of something that matters. Job Summary The Residential Support Professional advocates and supports independence and community integration for individuals with serious mental illness, co-occurring substance use disorders, and intellectual and development disabilities. Working within both residential and community settings, you are a key member of the treatment team, ensuring services are person-centered, recovery-oriented, and trauma-informed. This position is dynamic and meaningful, where you engage with individuals to actively participate in their own treatment to improve their health, safety, and quality of life. The work schedule is flexible and may include day, evening, and/or weekend hours. County vehicles are provided for service delivery. In this position, you will: Provide support and community-based residential services to adults with serious mental illness, co-occurring substance use disorders, and intellectual and developmental disabilities living in Group Home and Supervised Living settings. Advocate and apply knowledge of person-centered and recovery-oriented treatment models. Assist and provide skill-building support for Activities of Daily Living (ADLs), including personal hygiene, medication management, general supervision, and behavior support. Provide input for assessing individuals' needs and be responsible for the implementation of individual service plans, documentation, and data collection. Work to ensure the health, safety, and overall well-being of the individuals served. Perform other duties as assigned, including assisting in other Residential programs and/or homes. Join the MHSADS Residential Team who is committed to helping others and making a significant impact to our Loudoun County residents while also supporting your educational and career development goals. Minimum Qualifications Bachelor's degree in Special Education, Social Work, Psychology or related field and one (1) year of related work experience or equivalent combination of education and experience. Job Contingencies and Special Requirements Employment is contingent upon successful completion of background check(s), to include fingerprinting, credit, NCIC, DMV and TB test. Must have a good driving record and a valid driver's license in Virginia or regional state of residence (driving records may be reviewed annually for continued qualification). Special Requirements: Must be able to lift 50 pounds 3 times per hour, have a clean driving record, and be able to become certified in CPR, First Aid, Medication Administration, and Therapeutic Options within 3 months of hire. This position is classified as Essential Personnel and successful candidates shall be able to fulfill this requirement including working holidays and during inclement weather, as scheduled. Must be fitted for N-95 (or similar) mask and other safety personal protective equipment (PPE) such as mask, apron, gloves, face shield, etc. to safely provide on-site services.
    $39k-48k yearly est. 1d ago
  • Information Technology Generalist 1 - SCI Albion

    Commonwealth of Pennsylvania 3.9company rating

    Albion, PA jobs

    An exciting opportunity is available for an information technology (IT) professional to join the Department of Corrections (DOC) team at the State Correctional Institution (SCI) at Albion as an Information Technology Generalist 1. This pivotal role involves utilizing your expertise and in-depth knowledge to support the facility's IT infrastructure. If you are a motivated, innovative, and detail-oriented individual ready to take on this challenge, apply today! DESCRIPTION OF WORK As an Information Technology Generalist 1, you will play a crucial role in ensuring that all hardware, software, and systems within the facility are functioning properly. You will provide support for both network and stand-alone systems, as well as troubleshoot any automation problems that may arise. In addition, you will be responsible for receiving calls for technical assistance, gathering necessary information, and performing diagnostic procedures on equipment and software. Your expertise in desktop operating systems will also be utilized to configure computer systems to meet the specifications of the Department of Corrections and the Office of Administration. Overall, your support and expertise will be essential in maintaining the smooth operation of the facility's information technology systems. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $59,345.00 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or An equivalent combination of experience and training. Other Requirements: Successful completion of basic training in Elizabethtown, PA is required. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirement You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $59.3k yearly 2d ago
  • TDOT TECHNICAL SPECIALIST 1-3* - 01202026-74359

    State of Tennessee 4.4company rating

    Chattanooga, TN jobs

    Job Information State of Tennessee Job InformationOpening Date/Time01/20/2026 12:00AM Central TimeClosing Date/Time02/02/2026 11:59PM Central TimeSalary (Monthly)$5,100.00 - $6,373.00Salary (Annually)$61,200.00 - $76,476.00Job TypeFull-TimeCity, State LocationChattanooga, TNDepartmentTransportation LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, HAMILTON COUNTY This position is located in the Procurement Division - Region 2 - Region Procurement Section. For more information, visit the link below: Qualifications Education and Experience: TDOT Technical Specialist I Bachelor's Degree in a related field of study as may be outlined in the position description TDOT Technical Specialist II Bachelor's Degree and 1 year of demonstrated competency in a related field as may be outlined in the position description TDOT Technical Specialist III Bachelor's Degree and 2 years of demonstrated competency in a related field as may be outlined in the position description The Tennessee Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, including business needs. Within 6 months of hire, employees must demonstrate successful mastery of corresponding work competencies and skill blocks of the Technical Specialist Competency Program for the level of worker for which they were hired. If skills and competencies are not met during that period, the employee can be demoted to the level of worker for which he/she is qualified. Necessary Special Qualifications for TDOT Technical Specialist I, II, III Some positions in these classifications may have additional requirements such as: Professional licenses and/or certifications Possess and maintain a Class D driver's license valid for use in operating vehicles in the State of Tennessee Any necessary special qualifications will be denoted in the position description. Knowledge, Skills, Abilities, and Competencies The required KSACs for TDOT Technical Specialist I, II and III include: Knowledge of transportation engineering principles Knowledge of transportation finance principles Knowledge of contract development principles and applications Knowledge of technical report writing Ability to communicate effectively, while interacting with internal and external stakeholders in a professional and courteous manner Ability to manage time to ensure assignments are completed Ability to use critical thinking to problem solve and make informed decisions Ability to learn technical concepts and apply those concepts to the position responsibilities Ability to follow verbal and written instructions Ability to conduct work with precision and a high degree of accuracy Ability to read and interpret project plans Additional KSACs for TDOT Technical Specialist II and III include: Skilled in the application of engineering principles Skilled in the application of transportation finance principles Skilled in the application of state and federal regulations to transportation projects Skilled in technical report writing Skilled in the development of contract principles and applications Ability to work in project teams Ability to maintain effective work relationships with individuals and groups, both internal and external Ability to manage time and prioritize work items to ensure project assignments are completed Additional KSACs for the TDOT Technical Specialist III include: Ability to resolve conflicts, coach, and mentor others, and support a culture of accountability, collaboration, and accomplishment Ability to analyze a process and offer actionable feedback for use in improving the effectiveness, quality, and efficiency of the existing process Conditions of Employment Incorporating overtime, weekends, and night shifts into their schedules as work schedules dictate Extended durations outdoors in extreme weather conditions Working in and around construction and vehicular traffic Walking on uneven terrain Climbing ladders and construction scaffolding Carrying equipment and samples in excess of 25 pounds Driving long distances as required to perform daily duties Performing work in which personal protective equipment will be required to be worn Sitting for extended periods while driving or working on computers Standing for extended periods while working outdoors or in a laboratory setting Overview As part of TDOT's infrastructure for all modes of transportation, Technical Specialists are responsible for professional transportation planning and public outreach work; collecting and analyzing data and information; developing technical reports, grants, and contracts; and consulting with regulatory agencies. While being actively engaged in the development, analysis, interpretation, and administration of contracts, grants, and programs, technical specialists may also be tasked with financial plan development, compliance reviews, and auditing functions. Employees in this classification series will develop proficiencies such as the use of computers, data analytic tools, highly technical field equipment, materials sampling and testing, technical drawing development, and report writing. Employees in this classification series are eligible for promotion to the next level in the career path series upon successful mastery of the minimum requirements for progression as specified in the TDOT Technical Specialist Proficiency Program. GENERAL POSITION DESCRIPTION TDOT Technical Specialist I A Technical Specialist I is an entry-level position. A Technical Specialist I will work in a training capacity under the direct supervision of a supervisor. This position will be expected to work in a team setting to learn the required foundational level skills needed to perform assigned duties and to become proficient in the competencies required for promotion to the Technical Specialist II classification. TDOT Technical Specialist II A Technical Specialist II is considered an intermediate-level position. The Technical Specialist II will work under the intermittent direct supervision of a supervisor. This position will be expected to work in a team setting with increased responsibility for performing intermediate skill level technical duties and to become proficient in the competencies required for promotion to the Technical Specialist III classification. TDOT Technical Specialist III A Technical Specialist III is considered an advanced-level position. The Technical Specialist III will work under the general supervision of a supervisor, who will have the authority for direct oversight in applicable complex decision-making situations. The Technical Specialist III will be expected to work both independently and in a team setting, performing complex skill-level technical duties and becoming proficient in the competencies required for promotion to the Senior Technical Specialist classification. This position may mentor junior staff, with all unusual issues being reported to a supervisory level. Responsibilities NOTE: The position responsibilities listed are representative of the work performed by positions within the Technical Specialist classification series. The responsibilities listed are not all-inclusive for every position, nor is it expected that all positions will be assigned every responsibility. The essential duties of a TDOT Technical Specialist I, II, and III include: Read, interpret, and apply statutes, regulations, policies, plans, specifications, standards, grant language requirements, contract requirements, and funding applications Perform financial reporting and documentation activities to ensure compliance with contract requirements Research and perform analysis of data sets and prepare reports on the investigation, assessment, and development of recommendations conducted to solve transportation planning, environmental, modeling, design, construction, and material testing issues Use computer software applications and technical field/laboratory equipment to analyze, model, design, and report numeric and technical engineering and financial data sets Develop, process, and monitor federal and state funding obligations by funding type for transportation funding projects and programs across TDOT Perform geodetic data collection and data analysis for horizontal, vertical, and longitudinal control using conventional survey equipment, drones, lidar, and three-dimensional data analytic software Perform field surveys, conduct field sampling and testing, document activities using pictures and videos, identify, measure, and record information, that defines characteristics and components needed to clearly identify issues or potential risks and make recommendations to mitigate these issues/risks Analyze, test, and develop recommendations on products including those that are new technologies to determine if they meet Department standards Review, process, and ensure compliance with transportation grant applications from local government agencies for projects and programs that qualify for federal and state funding Operate light-duty vehicles Prepare reports, charts, and graphs used in the presentation of data Perform other job responsibilities as assigned Additional duties for the TDOT Technical Specialist II and III include: Coordinate with internal and external customers to identify and resolve issues Communicate with external stakeholders, local government agencies, contractors, consulting and regulating agencies, and consultants to address issues involving grants, prequalification, contracts, compliance, and invoice processing Negotiate agreements with other governmental agencies, consultants, contractors, and external stakeholders related to resolving impacts for the successful development and implementation of grants, contracts, projects, and programs Perform consultant prequalification, selection, invoice processing, and performance assessments Work to plan, develop, and assemble transportation infrastructure survey deliverables and supporting documents with the latest CADD computer technology Responsible for the completion of applicable project deliverables in the planning, design, and construction phase, and for the identification of issues that might impact critical path work items on complex projects Additional duties for the TDOT Technical Specialist III include: Assist in training, mentoring, and quality control of the work of other employees Coordinate with internal and external customers to identify and resolve moderately complex issues Provide feedback to Regions, local government partners, consultants, contractors, and legislators on grants, projects and program issues and work to resolve moderately complex issues
    $61.2k-76.5k yearly 2d ago
  • INFORMATION RESOURCE SUPPORT SPECIALIST 3 - 01202026-74484

    State of Tennessee 4.4company rating

    Nashville, TN jobs

    Job Information State of Tennessee Job InformationOpening Date/Time01/20/2026 12:00AM Central TimeClosing Date/Time02/02/2026 11:59PM Central TimeSalary (Monthly)$4,562.00 - $5,694.00Salary (Annually)$54,744.00 - $68,328.00Job TypeFull-TimeCity, State LocationNashville, TNDepartmentEducation LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF EDUCATION, SPECIAL EDUCATION SERVICES DIVISION, DAVIDSON COUNTY WORKING JOB TITLE: TN PULSE Help Desk Coordinator For more information, visit the link below: search/agency/education/jobs Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree and two years of experience in any one of the following areas: (1) the resolution of data manipulation errors, the maintenance of computer hardware, or the correction of other related system operations problems for computer system hardware or software; or (2) the strategic planning of hardware or software components; or (3) applications programming, or (4) the systematic analysis of user and systems requirements for computer or information systems; or (5) the training or instruction of individuals in systems analysis, applications programming, or proper utilization and implementation of hardware or software systems components within computer or information systems. OR Substitution of a Specific Associate's Degree for the Required Bachelor's Degree: Graduation from an accredited college or university with an associate's degree in business data processing (e.g., business data programming, business systems analysis, or computer accounting), management information systems computer and information systems, computer servicing technologies, or other related field may substitute for the required bachelor's degree. OR Substitution of Experience for the Specific Associate's Degree: Experience in one of the following areas may substitute for the specific Associate's degree on a year-for-year basis to a maximum of two years: (1) the resolution of data manipulation errors, the maintenance of computer hardware, or the correction of other system operation problems related to computer system hardware or software; or (2) the strategic planning of hardware of software systems components for computer or information systems; or (3) applications programming, or (4) the systematic analysis of user and systems requirements for computer or information systems; or (5) the training or instruction of individuals in systems analysis, applications programming, or proper utilization and implementation of hardware or software systems components within computer or information systems. OR Substitution of Graduate Coursework for the Required Experience: Any graduate coursework in management information systems, business data processing, business systems analysis, computer and information systems, or computer accounting may substitute for the required experience on a year-for-year basis to a maximum substitution of one year. (Thirty-six graduate quarter hours or a master's degree in the above fields is equivalent to one year of experience.). OR One year of experience as an Info Resource Support Spec 2 with the State of Tennessee. Necessary Special Qualifications: Positions within the Disability Determinations Section of the Division of Rehabilitation Services within the Department of Human Services will be required to complete a federal background check in accordance with the Homeland Security Presidential Directive 12 (HSPD-12) for issuance of an HSPD-12 compliant Personal Identity Verification (PIV) credential card. Overview Under general supervision, performs information systems technical support work of advanced difficulty; and performs related work as required. This is the advanced working class in the Info Resource Support Spec job series. An employee in this class diagnoses and resolves hardware and software problems for stand-alone microcomputer systems or other computer systems comprised of multiple hardware or software components accessed by multiple users. The computer systems include microcomputers, or minicomputers, as well as software and peripheral devices utilized by the mainframe. This class differs from Info Resource Support Spec 2 in that an incumbent diagnoses and resolves single-user software and hardware problems for computer systems. This class differs from Info Resource Support Spec 4 in that an incumbent leads a project team involved in the diagnosis and resolution of software and hardware problems for computer systems. Responsibilities 1. Repairs and maintains advanced equipment, performs advanced hardware diagnostics, and evaluates hardware for potential upgrades. 2. Uses simple and advanced computer systems for data entry, develops test plans for quality assurance, and manages inventory. 3. Administers the help desk ticketing system, develops and maintains hardware and software inventory plans, and ensures compliance with state policies, law, and guidelines. 4. Inspects advanced mobile devices, performs database backups, manages records, maintains permission controls, and procures necessary hardware and software. 5. Creates test scripts, maintains a knowledge base for issue resolution, and develops and maintains training materials and user manuals for software applications or hardware products. 6. Effectively communicates with vendors, supervisors, and team members. Trains support staff and end-users in the installation and use of hardware or software products. Competencies (KSA's) Competencies: 1. Manages Complexity 2. Manages Ambiguity 3. Tech Savvy 4. Action Oriented 5. Business Insight Knowledges: 1. Information Technology 2. Administration and Management 3. Telecommunications 4. Customer and Personal Service Skills: 1. Active Learning and Listening 2. Programming 3. Repairing 4. Complex Problem Solving 5. Equipment Maintenance Abilities: 1. Information Ordering 2. Problem Sensitivity 3. Written Comprehension Tools & Equipment 1. Personal Computer, Printer, Copy Machine 2. Telephone, Fax Machine 3. Cameras, Bar Code Scanners, Servers, Kiosks, Security Systems 4. Macintosh 5. Motor Vehicles
    $54.7k-68.3k yearly 2d ago
  • Information Technology Generalist 2

    Commonwealth of Pennsylvania 3.9company rating

    Harrisburg, PA jobs

    The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a professional Information Technology Generalist 2 in the Bureau of Enterprise Applications Solutions, Enterprise Integration QA and Testing Division. In this role you will be responsible for the upkeep and maintenance of all PLCB stores as a part of the Point-of-Service (POS) team - to include equipment like scanners, pin pads, registers and other related stuff. The position will be handling equipment as well as responsible for some software/application development and maintenance. Apply with us today! DESCRIPTION OF WORK The general area of responsibility of the position is to work as a technical specialist for the Point-of-Service (POS) system. The duties include support, maintenance, and enhancements to the POS system. The position also supports integration of the PLCB (Pennsylvania Liquor Control Board) ERP (Enterprise Resource Planning) system with the POS system. This position shares a division of statewide responsibility for the Pennsylvania Liquor Control Board's Point of Service (POS) System, which includes both hardware and software for each of over 600 Fine Wine and Good Spirits stores, 10 training academies, several testing sites and management systems. Additional responsibilities include: Oversees and coordinates the installation of POS equipment and systems in all sites, stores and temporary locations such as festival stores. Ensures that the equipment and systems are installed correctly by working with several support personnel with ranging degrees of technical knowledge. Works with various teams and contractors to accomplish this activity. Provides a variety of technical support, consultation, and systems enhancement activities for users in various areas of the Liquor Control Board. Acts as an expert on the subject of POS. Responds as advanced support to escalated problems from Service Now tickets and incoming calls. Problems come from a variety of users and support staff. Opens and resolves service requests with vendors as well as with the internal help desk system. Provides on-call support for critical issues during off hours on a rotating basis. This includes weekends and some holidays. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 9:00 AM to 5:30 PM, Monday - Friday, with a 60-minute lunch. Telework: This position is eligible for telework. You will have the opportunity to work from home part-time up to three days a week, with two days per week in the Northwest Office Building in Harrisburg. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. Telework arrangements are subject to change. Additional details may be provided during the interview. This position will require travel as needed. Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year as an Information Technology Generalist 1, Applications Developer 1, or Network Specialist 1 (Commonwealth job titles or equivalent Federal Government job titles, as determined by the Office of Administration); or Four years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services; or Two years of information technology experience that includes one year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or A bachelor's degree in any information technology field; or An equivalent combination of experience and training. Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree. Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis. Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered. Commonwealth employees who wish to use their seniority rights must apply to the internal and external postings for their seniority rights to be considered. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $44k-59k yearly est. 5d ago
  • TDOT STATEWIDE TECHNICIAN SPECIALIST - 01132026-74142

    State of Tennessee 4.4company rating

    Nashville, TN jobs

    Job Information State of Tennessee Job InformationOpening Date/Time01/13/2026 12:00AM Central TimeClosing Date/Time01/26/2026 11:59PM Central TimeSalary (Monthly)$7,458.00 - $9,697.00Salary (Annually)$89,496.00 - $116,364.00Job TypeFull-TimeCity, State LocationNashville, TNDepartmentTransportation LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, BUREAU CHIEF ENGINEERING, DAVIDSON COUNTY This position is located in the Asset Management Division - Performance/Quality Management Section. For more information, visit the link below: Qualifications Education and Experience: Bachelors Degree and 8 years of demonstrated competency in a related field as may be outlined in the position description, OR Masters Degree and 7 years of demonstrated competency in a related field as may be outlined in the position description. Necessary Special Qualifications for Regional Technical Specialist Some positions in these classifications may have additional requirements such as: Professional licenses and/or certifications Possess and maintain a Class D driver's license valid for use in operating vehicles in the State of Tennessee Any necessary special qualifications will be denoted in the position description. Knowledge, Skills, Abilities, Competencies, and Tools/Equipment Skilled in the project delivery methods, including design/bid/build and alternative delivery Skilled in state and federal regulations/requirements for development and construction of projects Skilled in using critical thinking to problem solve and make informed decisions, independently Skilled in advanced technical writing Skilled in review and assessment of draft legislative language Skilled in the ability to communicate effectively, while interacting with internal and external stakeholders in a professional and courteous manner Skilled in working on project teams Skilled in the ability to analyze a process and offer actionable feedback for use in improving the effectiveness, quality, and efficiency of the existing process Skilled in the application of transportation finance principles Skilled in the development of contract principles and applications Skilled in the ability to identify and mitigate risk associated with transportation projects Skilled in the ability to research and explore innovative technical concepts and develop applications for how to apply those concepts to transportation projects Ability to research and explore innovative technical concepts and develop applications for how to apply those concepts to transportation projects Ability to communicate effectively, with excellent verbal/written and public speaking skills, interacting with others in a professional and courteous manner, including internal/external stakeholders, consultants, landowners, and governmental agencies Ability to resolve conflicts, coach and motivate others, build high-performing teams, and create a culture of accountability, collaboration, and accomplishment Conditions of Employment Incorporating overtime, weekends, and night shifts into their schedules as work schedules dictate Extended durations outdoors in extreme weather conditions Working in and around construction and vehicular traffic Walking on uneven terrain Climbing ladders and construction scaffolding Carrying equipment and samples in excess of 25 pounds Driving long distances as required to perform daily duties Performing work in which personal protective equipment will be required to be worn Sitting for extended periods while driving or working on computers Standing for extended periods while working outdoors or in a laboratory setting Overview The Statewide Technical Specialist is a recognized subject matter expert within their specific discipline and contributes to national technical committees within their area of technical expertise. The Statewide Technical Specialist provides discipline-specific technical expertise to divisions within TDOT as well as assistance to consultants, contractors, suppliers, federal and state agency partners, local governments, transit agencies, aviation authorities, utility companies, and developers as part of enhancing TDOTs transportation infrastructure network. Statewide Technical Specialists are responsible for overseeing transportation professional planning and public outreach, as well as the collection and analysis of data and information for the development of technical reports, grants, and contracts used as part of TDOTs infrastructure for all modes of transportation. This position is expected to use engineering judgment and decision-making skills in providing for the interpretation of state statutes, regulations, policies, plans, specifications, standards, grants, and contracts. This position assists Project Teams in navigating change throughout the life of a project by providing innovative solutions for the resolution of complex issues; safeguarding statewide consistency, ensuring exceedingly complex program issues are routinely communicated; risk, quality, and change management are addressed; and policies, procedures, and standards are consistently applied. This position is expected to take an active role in the Alternative Delivery program, ensuring statewide consistency, staying relevant and engaged as part of their specific discipline, reviewing alternative technical concepts, and adapting new technologies and best practices in driving TDOT's transportation projects forward. Responsibilities NOTE: The position responsibilities listed are representative of the work performed by positions within the Technical Specialist classification series. The responsibilities listed are not all inclusive for every position nor is it expected that all positions will be assigned every responsibility. Serve as a subject matter expert in the applicable discipline specific area Research, develop, and implement discipline specific technical guidance to address recurring issues on projects and programs Read, interpret, and apply statutes, regulations, policies, plans, specifications, standards, grant language requirements, contract requirements, and funding applications As part of a matrix organization, coordinate with the Project Manager and Project Team regarding potential impacts to the scope, schedule, and/or budget for projects and programs Perform applicable discipline-specific activities on exceedingly complex projects and statewide programs having the highest degree of risk Assist with multidisciplinary reviews for projects as part of the Quality Assurance process on exceedingly complex projects and statewide programs Participate in Risk Management Assessments and implement risk mitigation strategies Identify conflicts in proposed designs, make recommendations, and coordinate proactive solutions with other disciplines to ensure the needs of the project are met in all phases of the project Participate in the scope development, selection, and administration of alternative delivery contracts on all phases of the project Attend, serve at, and facilitate public meetings as a department representative, proactively addressing customer needs and concerns Lead and participate in national technical committees Review draft legislative language and regulatory public notice announcements that could potentially impact TDOT's ability to deliver projects and programs and provide the Executive Leadership Team and the motoring public feedback on potential ways to mitigate these impacts Serve as a mentor in supporting career development and cultivating the communication and leadership skills of others at TDOT Provide feedback to Regions, local government partners, consultants, contractors, and legislators on grants, projects, and programs and provide resolution for highly complex issues Operate light-duty vehicles
    $37k-46k yearly est. 4d ago
  • C&SCM Systems & Data Intern (Summer Intern)

    Savannah River Nuclear Solutions 4.5company rating

    Rockingham, NC jobs

    13-Jan-2026 C&SCM Systems & Data Intern (Summer Intern) Supply Chain Management 10376BR Who We Are As the Savannah River Site's management and operations contractor since 2008, Savannah River Nuclear Solutions (SRNS) makes the world safer. With safety and security in the forefront, SRNS develops innovative approaches to deliver on our environmental commitments and nuclear materials challenges; supplies products and services necessary to maintain the nation's nuclear deterrent; secures nuclear materials to prevent unwanted proliferation; and transforms nuclear materials into assets and stable wasteforms. The SRNS workforce is highly capable, engaged, and adaptable to meet existing and expanding missions. SRNS employees apply superior expertise and innovative solutions to complex and challenging national and global issues. We have the knowledge to address a range of national and international nuclear issues. We make the world safer - and you can, too. Some Typical Duties & Responsibilities Include: The hourly base rate of pay for this internship starts at $18.00, and may increase based on major and class standing. Intern will apply aptitude for data analysis and software to support management of the Supply Chain Management business information system and a variety of systems related projects. Required Qualifications Must have a cumulative GPA of at least 2.5. Must be a full-time student at an accredited four-year college or university, or within one year after finishing a degree program. Must have completed freshman year of college. Must successfully complete Savannah River Site General Employee Training and substance abuse processing. We'd Also Like to See Proficiency with Microsoft Excel Security Clearance Information SRNS is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, criminal records, and employment history, and education verifications. Positions with SRNS may require applicants to obtain and maintain a DOE L or Q-level security clearance, which requires U.S. citizenship. Factors such as pre-employment background review results, dual citizenship status, and unpaid and/or unfiled taxes may impact your ability to obtain a security clearance. This list of factors is not exhaustive; pre-employment information and security clearance requests are reviewed on a case-by-case basis. Note: SRNS is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status. SRNS utilizes the Disabled Veteran Enhancement Opportunities program which is aimed at improving employment opportunities for disabled veterans at the Savannah River Site (SRS). SRNS is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, you may contact us by phone at , or by e-mail at . Job Expires 31-Jan-2026
    $18 hourly 4d ago
  • Lead Analyst Financial Information Systems

    NSF International 4.3company rating

    Ann Arbor, MI jobs

    As a Lead Analyst Financial Systems, you will play a critical role in implementing and optimizing financial software solutions that streamline processes and enhance efficiency for our Finance team. This position focuses on medium to large-scale projects, typically ranging from 4-12 months, and requires strong expertise in finance systems and project management. #LI-EA1
    $98k-129k yearly est. 2d ago
  • Network Specialist 2

    Commonwealth of Pennsylvania 3.9company rating

    Harrisburg, PA jobs

    Are you ready to use your knowledge of software and network systems to support law enforcement? Do you have advanced technical expertise and thrive in a challenging, fast-paced environment? The Pennsylvania State Police (PSP), Bureau of Communications and Information Services is seeking a Network Specialist 2. If you want to be a vital part of Mobile Command Post deployment and make an impact on the safety of our communities, then we want to talk to you. Apply today! DESCRIPTION OF WORK As a Network Specialist 2, you will be responsible for the operation, maintenance, and technical support of Mobile Command Posts, Fixed Command Posts, and Joint Operations Centers. You will independently install and configure all software and hardware related to the set-up and teardown of Mobile Command Posts (MCP) as well as Cisco network equipment, desktop PCs, and laptops. You will also receive, ship, and maintain inventory of materials stored at the work location. This role requires a thorough knowledge of PSP software including RMS/CAD, CLEAN, MDT, GIS, JNET, and VPN Remote Access; and the ability to monitor system resources, resolve system performance issues, and ensure system availability. In addition, you will provide technical assistance to contractors, assist with operations procedures and planning, and review MCP technical manuals and publications. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch. Irregular Schedule: You must be available outside of scheduled working hours for deployment of PSP Mobile Command Posts, Fixed Command Posts and Joint Operations Centers which may necessitate shift changes and extended working hours as needed to ensure operational needs and priorities are met. Occasional overnight travel Free parking Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $67,736.00 (before taxes). You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: One year of experience as a Network Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or Two years of information technology experience that includes one year of technical experience in network operation or network maintenance, and an associate's degree in any information technology field; or Four years of information technology experience that includes one year of technical experience in network operation or network maintenance; or An equivalent combination of experience and training that includes one year of technical experience in network operation or network maintenance. Other Requirements: You must obtain and maintain an active Commonwealth Law Enforcement Assistance Network (CLEAN) certification issued by the Pennsylvania State Police and PA Justice Network (JNET) access within the probationary period and maintain the same for the duration of employment in this job. You must obtain an active Pennsylvania Class A Commercial Driver's License with both the Air Brake and Type "O" Restriction lifted within the probationary period and maintain the same for the duration of employment in this job. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirements: You must pass criminal history and background investigations if you do not have a current Pennsylvania State Police background on file. A conditional offer of employment will require a drug screening. You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.
    $67.7k yearly 2d ago
  • Information Technology Technician - Information Technology Department

    Escambia County, Fl 3.3company rating

    Florida jobs

    The Information Technology Technician provides essential front-line support to internal and external customers, helping resolve basic technical issues related to hardware, software, and network connectivity. This team-based role is responsible for managing initial support requests, troubleshooting straightforward issues, and escalating more complex problems to appropriate team members. The Information Technology Technician ensures that County employees can effectively use technology to perform their duties, with a focus on customer service and timely responses. With a commitment to excellent customer service, the Information Technology Technician builds strong working relationships with end-users and team members, ensuring that technical problems are addressed with empathy, patience, and clear communication. This role involves a balance of technical and interpersonal communication skills, as the Technician must be able to explain technical concepts in a way that is easily understandable to non-technical users. Reports directly to the Help Desk Supervisor and indirectly to the Service Delivery Manager. EXAMPLES OF DUTIES Provides the first line of technical support for all IT- related issues over the phone, remotely, via email, or by walk-ins using effective listening skills, offering appropriate technical resolutions and documenting customer issues Provide support for common software applications, including Microsoft Office Suite, email configuration, connectivity issues, and web-based county services. Assist end-users with basic troubleshooting of hardware, including desktops, laptops, and mobile devices, escalating complex issues when necessary. Document solutions to common issues for future reference and contribute to the help desk team knowledge base. Provide friendly, patient, and efficient support to end-users, ensuring a positive customer experience and maintaining a high level of customer satisfaction. Communicate technical solutions clearly and effectively, adjusting explanations to suit non-technical users. Track and manage ticket status to ensure timely resolution, and following up with users as needed. Support mobile device configuration for county-issued cell phones, helping users with setup and connectivity. Identify and communicate recurring issues to the IT Help Desk Supervisor to aid in process improvement. Prepares and or generates routine correspondence with county employees Ensures inventory integrity by managing and maintaining technology inventory equipment Assist with the setup and configuration of new hardware and devices, following standardized procedures and configurations. Provides support for software issues and ensures compatibility with existing systems Trains users in the use and functionality of applicable information resource systems, applications, software, and/or hardware Relocates computer hardware, peripherals, and equipment as needed Installs and configures county approved software as needed Assists with the installation, maintenance, and repair of telecommunications equipment Assists with large department deployments and technology roll outs. Participate in the creation and implementation of documents into the electronic document system Perform other duties as assigned TYPICAL QUALIFICATIONS Minimum Qualifications: Training and Experience: High School Diploma or equivalent with 0 to 2 years of experience supporting Apple and Windows operating systems troubleshooting hardware/software issues, installations, updates, and computer setup with experience in customer service and communications skills; or a combination of education and experience. Licenses and Certifications: Must possess a valid driver's license from state of residence Must pass review by CJIS (Criminal Justice Information Services: which includes fingerprinting, state background check through FDLE (Florida Department of Law Enforcement), and a national background check through the FBI (Federal Bureau of Investigation) Preferred Qualifications: CompTIA A+, Network+ and/or Security+ certification Knowledge of ITIL (IT Infrastructure Library) Knowledge, Skills, Abilities and Other Characteristics (KSAO's): understanding of operating systems such as Windows and mac OS, including basic navigation, troubleshooting, and settings configuration familiarity with common office software applications, such as Microsoft Office Suite (Word, Excel, Outlook) and web browsers knowledge of basic network concepts (e.g., Wi-Fi connectivity, VPN, and internet troubleshooting) to assist with connectivity issues awareness of mobile operating systems (iOS, Android) and basic mobile device configuration for email and app support proficient in following step-by-step processes to diagnose and resolve common technical issues, such as connectivity problems, software glitches, and hardware setup ability to use diagnostic tools and procedures to identify issues in both hardware and software, escalating as necessary when issues are outside of scope strong customer service orientation, with a commitment to providing empathetic and patient support to all users ability to remain calm and professional in challenging situations, helping users feel supported and understood effective written and verbal communication skills, able to explain technical solutions in a clear, non-technical language that end-users can easily understand active listening skills to fully understand users' issues, ensuring an accurate and helpful response ability to handle multiple support tickets at once, prioritizing tasks based on urgency and user needs to ensure timely support adaptability and flexibility in handling new or unexpected issues, with a willingness to seek guidance from more experienced team members when necessary precision in following instructions and processes to ensure tasks are completed correctly and efficiently careful attention when logging tickets and troubleshooting to ensure complete and accurate documentation ability to work well in a team environment, supporting colleagues and communicating effectively with team members when escalating issues openness to feedback and collaboration to improve processes and enhance overall team performance SUPPLEMENTAL INFORMATION County-wide Employee Responsibilities: All Escambia County BCC employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Escambia County BCC's Employee Code of Ethics, gift, and conflict of interest policies. All Escambia County BCC employees must establish and maintain effective working relationships with the public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression. Emergency Management Responsibilities: During emergency conditions, the incumbent of this position will automatically be considered an emergency service worker. This employee is subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situations and is expected to perform emergency service duties, as assigned. Physical Requirements: Positions in this class typically require stooping, kneeling, crouching, reaching, standing walking, pushing, pulling, lifting, grasping, talking, hearing, seeing, dexterity, and repetitive motions. Heavy work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Incumbents may be subjected to electrical currents, inadequate lighting, workspace restrictions, intense noises, and travel. Benefits/Compensation Package: Medical / Dental / Vision plans Prescription coverage Employee health clinic Employee fitness centers Employer-sponsored retirement plan or an investment plan Deferred Compensation Plan Flexible Spending Account(s) Employee Assistance Program Annual/Sick Leave or Paid Time Off (PTO) Group Life Insurance
    $30k-41k yearly est. 16d ago
  • Information Technology Desktop Technician

    City of Tolleson 3.4company rating

    Tolleson, AZ jobs

    Job Classification Title: IT Support Technician Working Title(s): Information Technology Desktop Technician Who we are The City of Tolleson is seeking a dedicated and customer-focused IT Desktop Support Technician to join our Information Technology team. This position plays a key role in supporting City staff by ensuring reliable and efficient technology operations. If you enjoy solving technical challenges, working in a collaborative environment, and making a meaningful impact through IT service, we encourage you to apply. The City of Tolleson is known for its strong sense of community, preserving neighborhood character and livability amid regional growth. Despite our small size, we compete in economic and community development, workforce recruitment, and retention, guided by our Vision Statement that balances community values with future growth. As the first Certified Autism Center in the West Valley, we are committed to inclusivity and fostering social connections, creating a welcoming environment for all. Join us in building a diverse workforce that honors our past and shapes a vibrant future. Position Description The IT Desktop Support Technician provides day-to-day technical assistance for City staff by supporting computers, cellular and desktop phones, software, networking, peripherals and audio-visual equipment. The technician installs, configures, maintains, and repairs technology assets; manages user accounts and access; responds to and documents service tickets and knowledge base articles; and troubleshoots hardware, software, and connectivity issues through in-person, phone, email, and remote support. Responsibilities also include supporting audio-visual systems in conference rooms, offices, and Council Chambers-conducting setup, testing, and event support for staff and elected officials, including after hours when needed. The position assists with application setup, cabling and patching tasks, technology training for employees, and coordinating repairs or equipment lifecycle needs with vendors. The technician helps maintain accurate records, orders equipment within established guidelines, and participates in on-call rotation. This role fosters inclusive working relationships, communicates clearly with users of all technical backgrounds, and performs related duties to support reliable, secure, and efficient City technology operations. Qualifications High school diploma or GED from an accredited institution and one (1) year of basic IT support experience; or an equivalent combination of education and experience sufficient to perform the essential duties. Valid Arizona driver's license required. IT certifications (CompTIA A+, Network+, Microsoft, etc.) highly preferred. >>> Click on Full Job Description for additional position details. Physical Demands Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Working Conditions are in an office setting. Depending on assignment some local travel may be required. Closing Date: Open until filled Hiring Salary: $23.23 - $27.88 Hourly D.O.E. Salary for internal promotion Section 603.3.2 of Employee Handbook Applications reviewed weekly, with first review December 22, 2025. Full Salary Range: $23.23-$32.52 Hourly Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Employee Resources at ************. EOE/M/F/D/V/SO
    $23.2-27.9 hourly 36d ago
  • Intern, Information Technology (Business Analyst, Application Support)

    Trinidad Benham 4.4company rating

    Greenwood Village, CO jobs

    Department: IT Employment Type: Internship Compensation: $19.00 - $22.00 / hour Description The Intern, Information Technology (BA Application Support) supports assigned projects by testing, documenting, and addressing issues with the application before new features are in the hands of users. This role will also serve to be an expert in the company's IT application so that documentation of how to use the application can be written, communicated, and used for training new users. Key Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Serves as a conduit between business analysts and the software development team to identify and document issues seen in the application before features are in the hands of a user. * Assists with software release management by writing release notes, documenting changes, establishing release dates, and maintaining cross team communication amongst software developers and BA's. * Develops issue specifications according to standard templates using natural language. * Performs software QA duties to build test plans and cases based on user functional requirements and apply those at set intervals in the development process to verify the software is meeting those requirements. * Evaluates information gathered from multiple sources, reconciles conflicts, translates high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from actual underlying needs. * Creates and presents application documentation to be used internally and by new users to effectively learn the system. * Recommends changes to technological processes to increase effectiveness for end users. * Assesses and documents low-risk area requirements, makes recommendations, and advises on possible options, risks, and costs. * Communicates and collaborates with external and internal contacts to analyze information needs and functional requirements and delivers the following products as needed: Functional requirements, Business Requirements Document, Use Cases, GUI, Screen, and Interface designs. * Performs other duties as assigned by management. Skills, Knowledge and Expertise EDUCATION AND FORMAL TRAINING * Bachelor's degree required. * Experience in an IT related field preferred KNOWLEDGE, SKILLS, AND ABILITY * Intermediate knowledge in Microsoft applications including Word, Excel, Visio, and Outlook * Basic knowledge of generating process documentation * Excellent analytical and problem-solving skills * Detail-oriented and have excellent follow-through * Strong written and verbal communication skills
    $19-22 hourly 47d ago
  • Junior Network Administrator

    CSU Careers 3.8company rating

    San Luis Obispo, CA jobs

    Under direct supervision of the Assistant Director of Infrastructure Operations the Network & Communications Analyst I provides entry-level support for the ITS-Infrastructure Services group and its interactions with other campus systems and services. The position assists with the installation, configuration, monitoring, and basic maintenance of campus network infrastructure and related communication systems. This includes supporting enterprise routers, switches, wireless access points, and other network components by performing routine tasks and following established procedures, standards, and guidelines. The incumbent performs foundational technical duties such as assisting with network connectivity checks, documenting system changes, responding to basic service requests, wireless surveys and troubleshooting coverage issues, and escalating issues as appropriate. Work assignments are reviewed for accuracy and soundness of technical judgment. While assisting with operational support of the campus network and related systems, the incumbent applies on-the-job learning to develop foundational skills in networking concepts, infrastructure technologies, and system operations. This position contributes to the reliability and availability of campus network services by supporting senior staff, participating in project teams, and maintaining accurate documentation while progressing toward greater independence with experience and training. #CalPolyITS This is a full-time temporary 12 month position and is eligible for full benefits, including medical, dental, vision and CalPERS retirement. Department Summary Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly. Key Qualifications General knowledge of basic network concepts, including common protocols, addressing, switching, wireless fundamentals, and communication transmission technologies. Ability to consult and support directors, managers, ITS staff and customers on network infrastructure and associated systems along with security needs and future direction. General knowledge of following policies, processes and procedures as they relate to support and maintenance of network infrastructure and associated system resources. Ability to plan, organize and document network infrastructure and associated systems functionality, as required. Demonstrated ability to assess existing services and provide technical recommendations to improve their delivery. Education and Experience Equivalent to a bachelor's degree in a related field. Relevant education, certifications, and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Salary and Benefits Anticipated Hiring Range: $69,444 - $81,360 Per Year Classification Range: $69,444-$101,160 Per Year Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Positions are posted for a minimum of 14 calendar days.
    $69.4k-101.2k yearly 4d ago
  • IT Intern

    City of Allen, Tx 3.7company rating

    Allen, TX jobs

    HIRING RATE: $18.00 Hourly THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The City: With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced". Our employees serve the citizens of Allen with the PRIDE values. We do "Work that MATTERS!": * People First -Giving priority to others * Respect -Treating others with courtesy and dignity * Integrity -Serving with honesty, trust and hard work * Deliver -Following through on commitments while exceeding expectations * Excel -Creating an innovative and improving work environment The Position: The Information Technology Intern is responsible for supporting and advancing a variety of IT initiatives within the City's Technology team. This role offers hands-on experience in areas including cybersecurity, infrastructure, and application projects. You will collaborate with IT professionals and strategic leaders while gaining practical training that reinforces your academic studies. If eligible, you may also earn college credit for your work. Information Technology Intern Begin building your career in IT with the City of Allen! Why the City of Allen? With a projected job growth rate that's three times the national average, the City of Allen is expected to remain firmly on several "Best Places to ... " lists. Solid infrastructure and forward-thinking, civic-minded people firmly support growing cities like ours. Serving the public is what we do best. The City of Allen employs approximately 1,100 employees in various functions who share the vision of delivering superior service in each level of municipal operations. The ideal interns share our passion for community and teamwork. Join an inclusive team that craves your contributions, praises your passion, and welcomes innovation. What's In it for Me? We are searching for a dynamic intern to support and lead aspects of cybersecurity, infrastructure and/or infrastructure and application projects for our Information Technology team while earning $18/hour. This experience offers educational and practical training designed to provide professional experience supporting your area of study. And, if your college/university allows, you could earn credit toward your degree. In addition to project work, you'll be offered a highly collaborative work environment, real-world work experience, and unique access to strategic leaders and visionaries for one of the best cities in North Texas! What's the Time Commitment? Need a flexible work schedule? We've got that covered! As an IT intern, you can work up to 19 hours per week, allowing you time to focus on your studies. The internship is expected to continue through the end of the academic year, with an option to reapply and continue through summer and future semesters. Here's what you'll be entrusted to do: * Technical Support: Communicate with City staff, support teams, and QA to resolve technical issues related to office equipment and software. * Research & Analysis: Conduct research to support technology solutions or projects and effectively communicate findings to IT leadership. * Product Development: Assist in designing and implementing features in both existing and new IT products. * Training & Documentation: Develop and deliver training sessions for applications, mobile systems, or other IT implementations, and document City technology standards and processes. * Onboarding & Inventory: Prepare equipment for new employees and help manage the purchase and tracking of equipment and software licenses. * Field Engagement: Participate in site visits to various City properties to support solution implementations. Here's what we ask you to bring: * Education: High school diploma required. Must have completed at least two semesters and be currently enrolled in a degree program at an accredited 4-year college or university in Computer Science, Computer Engineering, Cybersecurity, Management Information Systems, or a related technology field. A current transcript must be attached to your application. * Licensing: Valid Texas Driver's License. * Personal Attributes: A passion for innovation, collaborative teamwork, and a commitment to delivering excellent service. Special Requirements: * Must successfully pass all pre-employment screenings, including CJIS and fingerprint checks, and comply with state and federal Criminal Justice Information Security (CJIS) standards. * Reading: Intermediate proficiency in reading technical documents, journals, manuals, and other reference materials. * Math: Intermediate skills in practical applications of mathematics, including fractions, percentages, and ratios. * Writing: Intermediate ability to prepare clear and concise reports, business letters, and summaries with proper grammar and format. * Managerial Direction: This role functions under general supervision, receiving guidance on methods, procedures, and desired outcomes and exercising discretion for routine decisions. * Budgetary Responsibility: None. * Supervisory/Organizational Control: No supervisory responsibilities. * Complexity: Tasks involve selecting appropriate courses of action within established guidelines, requiring sound professional judgment. * Interpersonal/Human Relations: Regular collaborative discussions, accounting for 21% to 50% of work time, are essential for this role. Physical Demands / Work Environment: This list is intended to describe the general nature and level of work being performed; it does not address the potential for accommodation. * Work is primarily performed in a standard, climate-controlled office setting. * Requires prolonged periods of sitting, standing, and walking. * Frequent use of hands and fingers to operate computers and other office equipment. * Visual acuity to read printed materials and computer screens. * Verbal and auditory ability to communicate effectively in person and by phone. * Occasional bending, kneeling, reaching, pushing, or pulling to access materials or equipment. * Ability to lift up to 10 lbs. occasionally or negligible weights frequently. * May require travel between job sites or attendance at off-site meetings or events. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed. Join us as an IT Intern and build a foundation for a rewarding career in technology with the City of Allen-where we do Work That Matters!
    $18 hourly 2d ago

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