Support Specialist jobs at U.S. Department of the Treasury

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management, Organizational Resources and Support Division, Human Capital Management Branch, Workforce Relations Section, in one of the following locations: * Washington, DC; * Indianapolis, IN; * Aliso Viejo, CA; * Euless, TX Summary Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Facilities and Asset Management, Organizational Resources and Support Division, Human Capital Management Branch, Workforce Relations Section, in one of the following locations: * Washington, DC; * Indianapolis, IN; * Aliso Viejo, CA; * Euless, TX Overview Help Accepting applications Open & closing dates 12/03/2025 to 12/16/2025 Salary $73,939 to - $96,116 per year Pay scale & grade GS 11 Locations 1 vacancy in the following locations: Aliso Viejo, CA Washington, DC Indianapolis, IN Euless, TX Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 12 Job family (Series) * 0301 Miscellaneous Administration And Program Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number OFAM-IMP-12831311-JMS Control number 851301800 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency Current U.S. Customs and Border Protection employees who are currently working in a permanent competitive service position; Career Transition Assistance Plan CBP employees. Duties Help This position is located in the Department of Homeland Security, U.S. Customs and Border Protection (CBP), Office of Facilities and Asset Management (OFAM), Organizational Resources and Support (ORS) Division, Human Capital Management Branch, Workforce Relations Section (WRS). WRS provides guidance to OFAM senior leaders, supervisors, and managers in the areas of Labor Relations, Employee Relations, Workers' Compensation, and Awards Management. WRS is responsible for planning, developing, and coordinating OFAM-wide projects and policies related to employee and labor relations. Additionally, WRS oversees efforts to ensure that injured employees receive timely workers' compensation benefits and are returned to work as soon as medically feasible. WRS also manages the establishment of performance plans and monitors and reports on their status throughout the performance cycle. Furthermore, WRS oversees the administration and management of all awards programs for OFAM, ensuring recognition initiatives are implemented effectively and align with organizational goals. This position starts at a salary of $73,939.00 (GS-11, Step 1) to $96,116.00 (GS-11, Step 10) with promotion potential to $115,213 (GS-12 Step 10). Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or cost of living expenses of the duty location upon selection. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts. Typical Work assignments include: * Designing, developing, implementing, and carrying out a variety of workforce management program activities affecting CBP, OFAM Divisions, and their personnel; * Serving as the central point of contact who researches and responds to questions from OFAM managers, supervisors, and employees regarding benefits, pay, leave, performance management systems, time and attendance, and workforce management; * Using knowledge of programs and appropriate guidelines and policies and applying goals, timelines, and scope available, planning and providing recommendations, and developing management briefings and presentations for supervisors and high-level and executive management; * Working with higher graded specialists, Office of Chief Counsel, and Privacy, Freedom of Information Act, and Equal Employment Opportunity Office, ensuring processes are followed and paperwork is completed as required; * Reporting, making notifications, maintaining trackers, and managing CBP Systems that deal with Performance Management, Within-Grade Increases, Career Ladder promotions, and probationary and trial periods. Requirements Help Conditions of employment * You must be a U.S. Citizen to apply for this position * Males born after 12/31/1959 must be registered with Selective Service * Primary U.S. residency for at least three of the last five years (additional details below) * All pre-employment processes will be conducted in English * You may be required to pass a background investigation * CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures. * As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. * DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. * Bargaining Unit: This position is not covered under the bargaining unit. Qualifications Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: * Serving as the central point of contact, researching and responding to routine questions from employees regarding leave, performance management systems, and workforce management programs; * Reviewing and gathering relevant evidence on incidents or issues and forwarding packages to leadership for review; * Working with the management officials to gather critical and/or confidential information and assist in reviewing communications to the union/labor organizations to ensure information is conveyed appropriately regarding the office's objective prior to final review; * Collaborating with business partners and supervisors to draft decision letters. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Education Substitution: Successful completion of 3 full years of progressively higher-level graduate education leading to a degree from an accredited college or university, a doctoral degree and or LL.M., if related, that demonstrates the skills necessary to do the work. Combining Education and Experience: Combining Experience and Education: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade levels specified in the table, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9 and GS-11. More information on this qualification standard is located here Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: * Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and * Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 12/16/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: * Working for the U.S. Government as a federal civilian or as a member of the military * A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government * Participation in a study abroad program sponsored by a U.S. affiliated college or university * Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. Education Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Additional information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here. Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. ******************************************************** You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics). To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessment will be used to assess the following general competencies: * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading * Reasoning * Self-Management * Stress Tolerance * Teamwork If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview ******************************************************** In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. *Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Your resume must only be two pages or less and uploaded under the document type - Resume. No additional document types will be reviewed as part of your resume, only the most recently uploaded version of your resume will be reviewed. * Your responses to the job questionnaire: ******************************************************** * Your responses to the USA Hire Competency Based Assessment * Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions. * Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Do notsubmit transcripts as a PDF Portfolio. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. Note: If submitting documentation of an evaluation, transcripts are still required. For a listing of some accrediting agencies see NACES | Credentials Evaluations Provided by NACES Members. See ********************************************************************* for more information. * Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s, along with a statement that provides the following information regarding your most recent political appointment. * If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. * You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. * Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Department of the Navy Office of Administration (DON OA) - Information Technology Division (ITD). Responsibilities * Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance. * Manage and mentor service desk staff, ensuring they are well-trained and equipped to handle inquiries and technical issues effectively. * Oversee the daily operation of the service desk to include monitoring performance metrics and service level agreements (SLAs). * Act as the primary point of contact for escalated issues to ensure FLETC expectations are met and that the service desk provides a high level of support. * Responsible for identifying and implementing service improvement initiatives. * Coordinate with other IT sections to resolve issues and ensure that the service desk continually evolves to meet changing business needs. * Analyze performance data to identify trends and areas of improvement to provide regular reports to management on service desk performance. Qualifications Required: * Bachelor's Degree with 5 years of experience in IT support * 2 years of support as a Help Desk Manager * ITIL v4 Certified * Secret Clearance Preferred: * Experience in implementing ITIL-based methods of using industry-recognized Service Desk ticket management software. Company Overview Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure. Integral is headquartered in McLean, VA and serves clients throughout the country. We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal! Our package also includes: * Medical, Dental & Vision Insurance * Flexible Spending Accounts * Short-Term and Long-Term Disability Insurance * Life Insurance * Paid Time Off & Holidays * Earned Bonuses & Awards * Professional Training Reimbursement * Paid Parking * Employee Assistance Program Equal Opportunity Employer/Protected Veteran/Disability

The Correspondence Support Specialist provides administrative services support to the Federal Aviation Administration (FAA). This position follows established policy and procedures in providing a broad range of administrative support services associated with correspondence control and processing. The Administrative Support III - Correspondence Specialist is primarily responsible for receiving and processing correspondence from public, private and government entities. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. ESSENTIAL REQUIREMENTS * Must be able to obtain a moderate level Public Trust clearance by successfully passing a background check consisting of a criminal and credit security investigation. This security investigation requires U.S. Citizenship or Green Card. * Ability to compose correspondence from draft to final version, in both electronic and hard copy formats * Knowledge of the organization's formatting, routing, and control procedures to properly process correspondence. * Operational knowledge of standard office practices and procedures. * Proficient in the use of standard office equipment such as computers, typewriters, copiers, fax machines, telephone systems and office automation systems. * Skilled proficiency in the use of Microsoft Windows and Office programs (i.e., Word, Excel, Outlook, PowerPoint, SharePoint, etc.). * Knowledgeable and proficient in the use of the English language as to professional business grammar, spelling, punctuation and capitalization in the preparation of correspondence, reports and presentations. * Working knowledge of business records management and filing processes. * Excellent proofreading and editing skills. * Excellent verbal and written communication skills. * Excellent customer service skills. * Ability to work effectively both individually and in a team environment. ESSENTIAL DUTIES AND RESPONSIBILITIES * Supports staff with workflow, processes, deliverables and other responsibilities as required. * Prepares outgoing correspondence and makes minor edits. * Receives and routes correspondence from, and to, the appropriate action office(s). * Requests and provides correspondence status updates * Updates trackers/databases to ensure status of action items conveys the current disposition * Tracks deadlines and provides status reports * Interfaces effectively with FAA staff and offices, and external clients. * Coordinates work with other offices, as required. * Provides mail services that include providing for mail distribution to the appropriate offices, mail distribution boxes, central mail facility, or other specified offices. EDUCATION / EXPERIENCE High School Diploma or General Education Degree (GED) and a minimum of six (6) years relevant experience and/or training, or equivalent combination of education / experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. May occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. May be required to wear safety and personal protective equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $17.75 to $20 per hour, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: * Medical * Dental * Vision * 401(k) * Family Planning/Fertility Assistance * STD/LTD/Basic Life/AD&D * Legal-Aid Program * Employee Assistance Program (EAP) * Paid Time Off (PTO) - (11) Federal Holidays * Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

General Job Information This position is located in the District of Columbia, Office of the Chief Technology Officer (OCTO), Citywide Infrastructure Services Division. OCTO's mission is to direct the strategy, deployment, and management of DC Government technology with an unwavering commitment to IT excellence, efficiency, and value for government, residents, businesses and visitors. The incumbent serves as Supervisory IT Specialist for DC Cloud, OCTO's cloud infrastructure and platform engineering team. DC Cloud is responsible for the design, implementation, and operational support of the District's hybrid and multi-cloud environments, delivering core infrastructure services such as compute, storage, networking, mainframe, identity, observability, and automation platforms in support of 75+ DC Government agencies. DC Cloud enables agency self-service to mission-critical services through modern DevOps practices, infrastructure as code, and platform reliability engineering. The team supports virtual servers, databases, load balancing, backup systems, Active Directory, disaster recovery, and platform-as-a-service capabilities. The position reports to the Associate Chief Technology Officer (ACTO) for Infrastructure Services. MAJOR DUTIES AND RESPONSIBILITIES Leads the strategic direction and execution of DC Cloud's platform engineering and operations, including hybrid cloud infrastructure, container orchestration, Continuous Integration/Continuous Delivery/Deployment (CI/CD) pipelines, and infrastructure automation. Manages the DC Cloud staff of IT specialists responsible for the delivery and support of core infrastructure services such as compute, storage, networking, identity, observability, and backup/disaster recovery. Oversees the design, deployment, and lifecycle management of cloud-native and on-prem platforms, ensuring high availability, performance, and security. Develops operational budgets, strategic roadmaps, resource estimates, and performance metrics aligned with OCTO's mission. Implements standardized management tracking and reporting tools to monitor program milestones and ensure timely delivery. Partners with stakeholders across OCTO and District agencies to define infrastructure and platform requirements, develop solutions, and manage projects to successful outcomes. Provides coaching, performance feedback, and career development support to DC Cloud staff. Establishes governance frameworks, key performance indicators (KPIs), and operational runbooks to support platform reliability and service excellence. Manages vendor relationships, contract negotiations, and procurement activities in compliance with District regulations. Advocates for best practices in platform engineering, DevOps, and cloud operations across the enterprise.Serves as the subject matter expert for all infrastructure and platform-related incidents, issues, and escalations. Supports agencies in aligning technology solutions with OCTO's strategic IT direction and standards. Supervises the work and conducts performance evaluations of subordinate staff. Provides guidance regarding PREA mandates and investigative requirements for subordinate staff. Instructs, counsels, and advises individual employees on work and administrative matters. Identifies staff development, training, and professional networking activity needs for subordinate personnel. Recommends promotions, reassignments, approves and disapproves leave requests, recommends job selections, promotions, incentive recognition, corrective and/or adverse actions, and other personnel actions. Performs other related duties as required. QUALIFICATION AND EDUCATION Applicant must possess at least one (1) year of specialized experience equivalent to the grade 14 level. Specialized experience is experience which is directly related to the line of work of the position and has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. LICENSURE/CERTIFICATIONS None. WORKING CONDITIONS/ENVIRONMENT The work is performed in an office like setting and the work is sedentary in nature. OTHER SIGNIFICANT FACTS Promotion Potential: No Known Promotion Potential Appointment Type: MSS - Regular Appointment Pay Plan, Series and Grade: MS-2210-15 Collective Bargaining: This position is not in the Collective Bargaining Unit Essential/Emergency Designation: This position may have an Essential or Emergency Employee Designation. The incumbent may be required in essential or emergency situations or when authorized by the agency head to perform critical tasks. Position Designation: The incumbent of this position is subject to enhanced suitability screening pursuant to Chapter 4 of D.C. Personnel Regulations, Suitability-Security Sensitive. The position is classified as Security sensitive due to the position's duties and responsibilities. Security sensitive positions are positions of special trust that may be reasonably expected to affect the access to or control of activities, systems, or resources that are subject to misappropriation, malicious mischief, damage, or loss or impairment of control of communication. The incumbent serves as Supervisory IT Specialist responsible for providing leadership, management, and technical advisement to meet the District's current and future infrastructure and platform needs. The incumbent is accountable for all aspects of DC Cloud operations, including budget, staffing, administration, service delivery, and program management. Routine duties that justify this position's security sensitive suitability designation include the frequent use and access to critical District IT infrastructure, systems and databases. Residency Requirement: If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. Residency Preference: When claiming residency preference, you are required, and must agree in writing, to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present documents (proofs) to show District residency and failure to maintain bona-fide District residency for the seven-year (7-year) period will result in forfeiture of employment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation. Drug Free Workplace: The District of Columbia government maintains a drug-free work environment policy. All District employees are subject to post-accident/incident and reasonable suspicion drug and alcohol tests. Please note that applications received for this vacancy announcement may be considered for other vacant positions within OCTO pursuant to qualifications. For more information regarding the District of Columbia, OCTO and additional benefits of employment, please see below: ***************** ******************** ****************************************** ***********************

What You'll Be Doing At Cadmus, our Homeland Security Line of Business provides clients with solutions to their most important analytical and policy challenges. We bring together a team of outstanding professionals who have earned a reputation of responsive and client-focused support for a wide range of homeland security, emergency management, and public health security agencies. Our client-oriented approach, coupled with our deep subject-matter expertise, enables us to bring an incisive edge to solving the most critical homeland security problems. Cadmus seeks qualified candidates to support the Department of Homeland Security's Office of Health Security with program management, strategic planning, program support, preparedness planning, and crisis response. Associates have varied responsibilities including project and task management, leading teams, supporting programs and clients, and conducting a range of analytical, engagement, and other consulting tasks. This role will support the DHS OHS Health Information Systems and Decision Unit, which manages DHS medical and public health data to drive decision-making and enable effective healthcare delivery. Successful candidates will have expertise in health and medical-related data, data tools, and reporting. Please note this position is for a proposal effort and offers will be contingent upon award. Who We Are Cadmus provides government, commercial, and other private organizations worldwide with technology-empowered advisory and implementation services. We help our clients achieve their goals and drive lasting, impactful change by leveraging transformative digital solutions and unparalleled expertise across domains. At Cadmus, we look for team players and problem solvers who are driven to use their unique perspectives and intellectual curiosity to help deliver breakthrough solutions that achieve transformative goals. As a member of our team, you'll collaborate with leading experts to support our clients across the globe. We offer competitive compensation, outstanding health care and retirement benefits, a vibrant and collaborative work environment, and ample opportunities for professional growth. Join Cadmus. Together, we are strengthening society and the natural world. For more information, visit cadmusgroup.com. Responsibilities Plan and coordinate DHS health informatics and decision support efforts; produce clear plans and guidance. Develop concise executive communications that explain program priorities, direction, and requirements. Conduct health analytics and present insights through easy-to-understand dashboards and visuals. Identify, assess, and develop decision support tools. Advise on health data/information standards and support data governance and data quality practices. Support stakeholder engagement efforts related to health and medical data initiatives. Support emerging health informatics initiatives. Qualifications Bachelor's degree in relevant field like Public Health, Health Informatics, Epidemiology, Data Sciences, Health Sciences; advanced degree preferred. At least five years of relevant experience supporting health informatics or public health/medical analytics. Experience with analytics software/programming languages like Power BI, Tableau, SQL, R, or Python. Knowledge of health information/data standards and governance practices. Proficiency in relevant software programs such as Microsoft Word, PowerPoint, and Excel. Ability to earn security clearance and/or DHS Suitability - requires U.S. citizenship. Preference given to those with experience in government consulting. Strong research, analysis, communication (written and oral), management, and organizational skills, and attention to detail. Limited travel may be required. Additional Information: Based on eligibility and job status, Cadmus offers an excellent benefits package to include: medical, dental, vision, company paid disability and life insurance, 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance program, other optional benefits and various bonus programs. The expected salary range for this position is $85,000 - $135,000. The actual salary will be determined by several factors, including relevant work experience, education, skills, and market competitiveness. We value the critical role safety and health protocols contribute to everyone's success at Cadmus and work together to align and comply with all federal, state, and local safety and health mandates to ensure a safe and valuable work environment. Cadmus is an Equal Opportunity Employer and prohibits unlawful discrimination. Cadmus is committed to providing a respectful workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy), sexual orientation (including gender identity and/or expression), national origin, military and veteran status, physical and mental disability, or any other characteristic protected by applicable law. Learn more about Cadmus by visiting our website at: cadmusgroup.com

General Job Information This position is located in the Correctional Surveillance Center (CSC) at the Department of Corrections, Central Detention Facility. The Correctional Surveillance Center's primary objective is to assist in the effective management of jail operations by continuously monitoring, analyzing and reporting inmate movements and activities throughout the Correctional Facilities. DUTIES AND RESPONSIBILITIES Operates surveillance systems and devices inside DOC's Correctional Surveillance Center, such as CCTV, Radio Frequency Identification, inmate telephone recording equipment, GPS vehicle tracking system, Phantom Hawk and Adventure software which monitors facility activities, surveillance system functionality, and individual movements., conduct situational assessments of surveilled activities and reports suspicious activities/events. Prepares regular and ad hoc reports. Export video and audio recordings and data files to appropriate DOC authorities for review and/or investigation and advanced analysis by CSC Intelligence Analysts and/or Law Enforcement Officials. Conduct tape review as assigned. The primary objective to assist in the effective management of jail operations by continuously monitoring, analyzing and reporting inmate movements and activities, including outside telephone conversations, and proactively preventing a crime from happening. The Correctional Surveillance Center will enable the agency to identify in real time trouble spots, emergency demands and aid in discovering patterns of communications and internal movement. QUALIFICATIONS AND EDUCATION Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression. LICENSE AND CERTIFICATION Driver's License with acceptable record WORKING CONDITIONS/ENVIRONMENT Work is done in a Surveillance Center within the Detention Facility. OTHER SIGNIFICANT FACTS: Tour of Duty: Rotating Shifts: 6:00 am to 2:30 p.m.; 2:30 p.m. to 10:30 p.m.; 10:30 p.m. to 7:00 a.m. Vacancies: Several This position is in a 24-hour Detention Facility which you can be called to work before or after hours if needed. Pay Plan, Series and Grade: CS-301-09 Promotion Potential: No Known Promotion Potential Duration of Appointment: Career Service - Regular Appointment Collective Bargaining Unit: This position is a Non-Union position and is not covered under the Collective Bargaining Agreement Position Designation: The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability - Safety Sensitive. The incumbent must be able to pass a criminal background check; therefore, you may be required to provide information about your criminal history in order to be appointed to this position. You will be subject to drug and alcohol testing in accordance with the Department of Corrections Mandatory Drug and Alcohol Testing. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana. A TB Test is required prior to entry on duty. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex. age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

The Veterans Affairs Housing Program at Pathways to Housing DC provides comprehensive support to veterans experiencing homelessness, mental health challenges, and substance use disorders. This program is committed to the Housing First model and integrates behavioral health services with housing placement and stabilization efforts. The Peer Specialist plays a vital role in engaging veterans through shared lived experience, fostering trust, and supporting recovery and reintegration into the community. This position is part of a multidisciplinary team that works closely with the Department of Veterans Affairs, DC Department of Behavioral Health, and other community partners to ensure veterans receive immediate and long-term support tailored to their unique needs. Key Responsibilities: Engage veterans in the development and ongoing review of Individual Recovery Plans (IRPs), ensuring goals reflect their personal recovery journey and housing stability needs. Provide outreach , advocacy, and peer counseling to veterans in transitional housing, permanent supportive housing, or those newly entering the program. Use personal recovery experience to model hope, resilience, and self-determination, emphasizing the value of lived experience in overcoming challenges. Support veterans in developing coping strategies, independent living skills, and community reintegration plans. Assist with housing navigation, including coordination with VA housing programs, landlords, and supportive services. Escort veterans to appointments, including medical, psychiatric, and housing-related meetings, while offering emotional support and guidance. Maintain accurate documentation including case notes, progress reports, and service plans in compliance with program standards. Support veterans in budgeting and financial management, including benefits applications (e.g., VA benefits, SSI/SSDI, SNAP). Coordinate referrals to community-based services, including employment support, substance use treatment, and veteran-specific resources. Advocate for veterans' access to entitlements and services, ensuring they are informed and empowered to navigate systems effectively. Participate in team meetings, trainings, and supervision to enhance service delivery and professional development. Qualifications: Must be a self-identified individual with lived experience of mental health or co-occurring behavioral health challenges. Veteran status or experience working with veterans strongly preferred. Lived experience of homelessness, recovery, or reintegration is highly valued. High School Diploma or GED required; college coursework or degree in human services or related field is a plus. Completion of Peer Specialist Certification or training in using personal recovery stories in a professional setting is required. Strong interpersonal skills and ability to build rapport with diverse populations, especially veterans. Comfortable using personal experiences professionally while maintaining appropriate boundaries. Experience working in housing, behavioral health, or veteran services is

View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Chief Information Officer, in Centennial, Colorado; Chicago, Illinois; Fairfax, Virginia; Las Vegas, Nevada; New York, New York; Portland, Maine; Portland, Oregon; Tukwila, Washington; Washington, District of Columbia. These are non-bargaining unit positions. Summary View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Chief Information Officer, in Centennial, Colorado; Chicago, Illinois; Fairfax, Virginia; Las Vegas, Nevada; New York, New York; Portland, Maine; Portland, Oregon; Tukwila, Washington; Washington, District of Columbia. These are non-bargaining unit positions. Overview Help Accepting applications Open & closing dates 12/02/2025 to 12/11/2025 Salary $149,622 to - $195,200 per year Pay scale & grade GS 15 Locations 2 vacancies in the following locations: Centennial, CO Washington, DC Chicago, IL Portland, ME Show morefewer locations (5) Las Vegas, NV New York, NY Portland, OR Fairfax, VA Tukwila, WA Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential None Job family (Series) * 2210 Information Technology Management Supervisory status Yes Security clearance Secret Drug test Yes Position sensitivity and risk Critical-Sensitive (CS)/High Risk Trust determination process * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number CIO-12789979-DE-KT Control number 851298100 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Clarification from the agency These positions will be open to all U.S. citizens. Duties Help Organizational Location: These positions are located in the Department of Homeland Security, Immigration and Customs Enforcement, Office of Chief Information Officer, in Centennial, Colorado; Chicago, Illinois; Fairfax, Virginia; Las Vegas, Nevada; New York, New York; Portland, Maine; Portland, Oregon; Tukwila, Washington; Washington, District of Columbia. As an Supervisory Information Technology Specialist (InfoSec), at the GS-15 level, you will perform the following duties: * Supervise, both technically and administratively, a group of specialists in the performance of work that involves ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. * Define objectives, interpret policies promulgated by authorities senior to the immediate supervisor and determining their effect on program needs, independently plans, designs, and carries out the work to be done, and is a technical authority for a significant organization or equivalent level IT program or function. * Assure reasonable equity of performance standards and rating techniques developed by subordinates or assuring comparable equity in the assessment by subordinates of the adequacy of contractor capabilities or of contractor completed work. * Resolve integration issues related to the implementation of new systems with the existing infrastructure. Salary: The salary range indicated in this announcement reflects the lowest and highest potential salaries for this position. The actual salary range will be based on the applicable locality pay for the selected duty location. General Schedule locality pay tables may be found under Salaries & Wages. Requirements Help Conditions of employment * You must be a U.S. citizen to apply for this position. * You must successfully pass a background investigation. * You must successfully pass a drug screen. * Males born after 12/31/59 must certify registration with Selective Service. * Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement. * Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period. Qualifications Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Basic Requirement: Individuals must have IT-related experience demonstrating each of the four competencies listed below. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendation You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below. You qualify for the GS-15 grade level if you possess one of the following: Experience: One (1) year of specialized experience equivalent to the GS-14 grade level or equivalent performing duties such as: * Providing guidance to leadership, operational staff, and customers that enables a secure and available IT infrastructure. * Reviewing the impact of new systems design policies on the systems design processes. * Ensuring the integration of IT programs and services for compliance to IT policies and procedures. * Developing long-range plans for IT security systems that anticipate, identify, evaluate, mitigate, and minimize risks associated with IT vulnerabilities. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement. Additional information Promotion Potential: This position is at the full performance level. E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Suitability: If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet these standards, all selected applicants must undergo and successfully obtain and maintain a background investigation for Secret as a condition of placement into this position. This may include a credit check, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Supervisory Probationary Period: This is a supervisory position. Under provisions of the Civil Service Reform Act, first time supervisors and/or managers will be required to serve a 1-year probationary period. You may also be required to complete an appropriate supervisory training course within one year of assignment to this position. Benefits: DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more. A student loan repayment incentive may be available, in which case a service agreement will be required. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will use an Assessment Questionnaire to place you in one of three categories based on your experience, education and training. The competencies or knowledge, skills, and abilities needed to perform this job are: * Accountability * Decision Making * Information Technology Architecture * Leadership * Oral Communication * Planning and Evaluating * Problem Solving If you meet the minimum qualifications, you will be placed in one of the following categories: * Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis. * Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis. * Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration. Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. (This position not considered scientific/professional.) Other 10-point preference eligible and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligible within the category in which they qualify. View information on veterans' preference. Interagency Career Transition Assistance Program (ICTAP) Eligibles: Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under ICTAP, you must be rated at a minimum score of [insert score] for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement. Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help * Resume showing relevant experience, education and training. Work experience must include: job title, duties, employer's name, employer's telephone number, employer's address, starting and ending dates (MM/YY), hours worked per week, and indicate whether or not we may contact your current supervisor. Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications (for more information, see the Frequently Asked Questions about the Five-Page Resume Limit). * Are you a veteran? You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10 point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information. * Are you claiming special priority selection rights under the Interagency Career Transition Plan (ICTAP)? If so, submit a copy of your agency notice, a copy of your most recent performance rating, and a copy of your most recent Notification of Personnel Action (SF-50) noting your current position, grade level, and duty location. * Are you a current or former federal employee? Submit a copy of your most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current grade; your highest grade held; your current promotion potential and proof of permanent appointment if applying based on an interchange agreement. Examples of appropriate SF-50s include promotions, within-grade increases, and accessions. * Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), agency and beginning and ending dates of appointment. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Court Name/Organization District of Columbia District Court Overview of the Position This position is located in the Clerk's Office of the U. S. District and Bankruptcy Courts for the District of Columbia. The incumbent is assigned to the Office of Information Technology (OIT) and reports to the Director of Information Technology. Courtroom technology in this role includes presentation systems, video conferencing, and sound equipment, ensuring seamless audiovisual operations for court proceedings. This incumbent supports the implementation, maintenance, and troubleshooting of courtroom technology across the District and Bankruptcy Courts, including courtrooms, grand jury meeting rooms, and conference spaces. This position also assists in coordinating video conferencing systems, ensuring reliable remote participation while adhering to industry standards. Additionally, the incumbent provides technical support to judges, court staff, attorneys, and federal agencies using courtroom technology for trials and hearings. Upon request, they assist other courts in establishing automated courtroom systems, offering guidance and expertise. This incumbent helps ensure courtroom technology operates smoothly, proactively addressing technical issues and assisting in user training to optimize efficiency and effectiveness. Location Washington, DC Opening and Closing Dates 11/21/2025 - Open Until Filled Appointment Type Permanent Classification Level/Grade CL 26 - CL 28 Salary $61,603 - $131,826 Link to Court Careers Information ************ dcd. uscourts. gov/employment Announcement Number 2025-11 Link to Job Announcement

General Job Information This position is in the Department of Housing and Community Development (DHCD), Rental Conversion and Sale Division (CASD). DHCD mission is to produce and preserve opportunities for affordable housing and economic development and to revitalize underserved communities in the District of Columbia. CASD administers the Rental Housing Conversion and Sale Act of 1980, as amended (D.C. Law 3-86) (the Conversion Act) and the Condominium Act of 1976 (D.C. Law 9-82) (the Condominium Act). The Conversion Act regulates, among other things: tenant opportunities to purchase rights, tenant first rights of refusal, offer of sale notices, notices of transfer and the conversion of property to cooperatives or condominiums. The Condominium Act regulates condominium formation and registration of condominium units before a developer may offer units to interested buyers. CASD also administers the Structural Defect Warranty Claim Program. Duties and Responsibilities Evaluates procedures to improve operational efficiency and makes informed recommendations to improve program services. Reviews existing rules and regulations relative to the assigned office and recommends changes necessary for consistency and accuracy. Assists in improving effectiveness in meeting schedules, deadlines, priorities, and production goals. Reviews procedures, and devises means of improving, consolidating and/or standardizing administrative forms and procedures. Assists in planning and reviewing the day-to-day operation of the assigned division and informs the supervisor of the division workload, special activities, and any pending problems. Handles complaints and problems that are referred by program team staff, or as directed by the supervisor. Exercises judgement and discretion in determining whether to personally handle the situations for which no clearly defined authority or precedent exists, or to refer such matters to the supervisor. Coordinates and resolves general matters and other appropriate issues and projects related to the functional responsibilities of the program. Provides immediate and continuing support by briefing the supervisor on a variety of confidential matters pertaining to administrative operations, recommending courses of action, and keeping the supervisor informed of activities. Explains specific requirements to individuals; identifies and resolves discrepancies that individuals may have related to program issues or documentation. Addresses complaints and problems of a complex nature that are referred by staff or as directed by the supervisor. Receives and reviews incoming correspondence, performs required research, and prepares appropriate replies. Maintains established databases and/or tracking systems, ensuring efficiency in tracking, filing and retrieval of official records, documents related to agency programs. Qualifications and Education Specialized Experience - Experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and this is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Licenses and Certifications None Working Conditions/Environment Work is generally performed in an office setting. Other Significant Facts Tour of Duty: Monday - Friday 8:15 a.m.- 4:45 p.m. (subject to change) Pay Plan, Series, Grade: CS-0301-11 Duration of Appointment: Career Service - Regular Appointment Promotion Potential: No known promotion potential Collective Bargaining Unit: This position is in a collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency service fee through an automatic payroll deduction. Area of Consideration: Open to the Public. Position Destination: This position has been deemed Security Sensitive under the guideline of the DC Personnel Manual. Incumbents of this position are subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations. Accordingly, incumbents must successfully pass a criminal background and consumer credit check as a condition of employment and will be subject to periodic criminal background checks for the duration of their tenure. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Court Name/Organization Administrative Office of the U. S. Courts Overview of the Position The incumbent is methodical, analytical, has strong attention to detail, and has strong leadership and briefing skills. Technical knowledge and skills are required but the Judiciary Watch Officer is not necessarily the Subject Matter Expert (SME) for hands-on response but has sufficient technical knowledge to identify and task appropriate SMEs when required. Such expertise requires a broad technical background with emphasis on operational procedures. Location Washington, DC Opening and Closing Dates 01/30/2025 - 01/29/2026 Appointment Type Permanent Classification Level/Grade PB/2E Salary $101,402 - $190,061 Announcement Number 25-DTS-12678956 Link to Job Announcement

General Job Information This position is in the Department of Housing and Community Development (DHCD), Rental Conversion and Sale Division (CASD). DHCD mission is to produce and preserve opportunities for affordable housing and economic development and to revitalize underserved communities in the District of Columbia. CASD administers the Rental Housing Conversion and Sale Act of 1980, as amended (D.C. Law 3-86) (the Conversion Act) and the Condominium Act of 1976 (D.C. Law 9-82) (the Condominium Act). The Conversion Act regulates, among other things: tenant opportunities to purchase rights, tenant first rights of refusal, offer of sale notices, notices of transfer and the conversion of property to cooperatives or condominiums. The Condominium Act regulates condominium formation and registration of condominium units before a developer may offer units to interested buyers. CASD also administers the Structural Defect Warranty Claim Program. Duties and Responsibilities Participates in analytical studies based on examination of management needs. Identifies research and analyzes programs issues or problems; and presenting results. Evaluates current procedures to improve operational efficiency and makes recommendations to improve program(s) activities and services. Recommend administrative strategies or changes in internal operating procedures to incorporate new requirements, and to improve, expedite and eliminate management problems. Participates in the development of procedures and guidelines in order to satisfy the goals of the department or agency. Devises means of improvement and consolidates and/or standardizes administrative forms and procedures. Participates in improving effectiveness in meeting schedules, deadlines, priorities and production goals. Provides assistance and participates in the coordination of special assignments to coordinate and resolve general management matters and other appropriate issues and projects related to the functional responsibilities of the program(s). Coordinates and monitors practices and procedures utilized by the program staff to ensure compliance with all applicable regulations and procedures. As directed by supervisor, handles complaints and problems, non-complex in nature. Research and gather data; conducts fact-finding investigations; and develops results or recommendations. Generate spreadsheets, charts, summary tables, and statistics used in various reports and presentations. Provides assistance in tracking data or documents in reference to agency or agency program(s). Generates internal and external documents or correspondence that assists in the workflow of the program operation. Collects various program information and data involving documents dealing with agency or departmental program(s), project activities, services, policies and procedures. Prepares various reports, analyses, and documents in final form through the use of personal computer (PC). Makes effective use of computers and word processing equipment in writing and related work assignments. Qualifications and Education Specialized Experience - Experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and this is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Licenses and Certifications None Working Conditions/Environment Work is generally performed in an office setting. Other Significant Facts Tour of Duty: Monday - Friday 8:15 a.m.- 4:45 p.m. (subject to change) Pay Plan, Series, Grade: CS-0301-09 Duration of Appointment: Career Service - Regular Appointment Promotion Potential: No known promotion potential Collective Bargaining Unit: This position is in a collective bargaining unit represented by AFGE Local 2725 and you may be required to pay an agency service fee through an automatic payroll deduction. Area of Consideration: Open to the Public. Position Destination: This position has been deemed Security Sensitive under the guideline of the DC Personnel Manual. Incumbents of this position are subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations. Accordingly, incumbents must successfully pass a criminal background and consumer credit check as a condition of employment and will be subject to periodic criminal background checks for the duration of their tenure. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Court Name/Organization Administrative Office of the U. S. Courts Overview of the Position This position is located within the Department of Technology Services (DTS), Information Technology Security Office (ITSO). The candidates will be responsible for leading threat detection and incident coordination efforts within ITSO's 24/7 Security Operations Center and are empowered to task and direct all incident response activities in support of defensive cyber operations internal defense measures. Location Washington, DC Opening and Closing Dates 01/30/2025 - 01/29/2026 Appointment Type Permanent Classification Level/Grade PB/2E Salary $101,402 - $190,061 Announcement Number 25-DTS-12678956 Link to Job Announcement

General Job Information This position is located in the Office of the Chief Technology Officer (OCTO), OCTO Led Projects, Artificial Intelligence (AI). OCTO's mission is to direct the strategy, deployment, and management of DC Government technology with an unwavering commitment to IT excellence, efficiency, and value for government, residents, businesses and visitors. The purpose of this position is to provide comprehensive project management for OCTO and other District agencies related to the development, implementation, and deployment of artificial intelligence and machine learning initiatives in support of improved government services, operational efficiency, and alignment with the District's AI Values. This position functions as the primary project manager responsible for managing critical Artificial Intelligence/Machine Learning (AI/ML) projects that advance the District's strategic technology objectives while ensuring strict alignment with Mayor's Order 2024-028 articulating the District of Columbia's Artificial Intelligence Values and Strategic Benchmarks. Duties and Responsibilities Plans, organizes, analyzes, evaluates, and controls AI/ML project implementation through application of standard project management principles, practices, and techniques adapted for emerging technology environments. Develops comprehensive project plans and schedules, estimates resources requirements (including data scientists, machine learning engineers, domain experts, and infrastructure teams), defines milestones and deliverables, and monitors activities and accomplishments. Evaluates and communicates project status to sponsors, IT management, agency leadership, and stakeholder groups, maintaining transparency regarding project progress, risks, and dependencies. Obtains appropriate approvals from IT management, agency leadership, and governance bodies responsible for AI oversight and compliance. Ensures that all issues are appropriately documented, tracked, and addressed with established escalation procedures. Ensures that individual project milestones are met and the overall project implementation is on time and within budget, including comprehensive cost-benefit analysis for all AI/ML initiatives and return on investment calculations. Identifies, evaluates, and documents "lessons learned" during and following project completion, establishing corrective action plans and contributing to organizational knowledge base around AI/ML implementation best practices. Manages risk assessment and mitigation strategies specific to AI/ML projects, including addressing algorithmic bias, model validation, data quality concerns, security and privacy issues, and regulatory compliance requirements, with particular focus on alignment with the District's six AI Values (Clear Benefit to Residents, Safety and Equity, Accountability, Transparency, Sustainability, and Privacy and Cybersecurity). Develops and maintains AI Values alignment documentation and assessments for each AI tool deployment, ensuring compliance with Mayor's Order 2024-028 governance requirements and supporting the District's AI Taskforce and Advisory Group on AI Values Alignment in oversight and evaluation activities. Provides direction to and oversight of multidisciplinary project teams including coordination of data acquisition, data governance, model development, testing and validation, deployment, monitoring, and maintenance activities in a matrix environment. Develops and maintains dashboards and tracking systems for documenting project labor costs, infrastructure and computational resource procurement costs, model performance metrics, validation against original projections, and ongoing assessment of AI Values alignment throughout the project lifecycle. Ensures assigned projects maintain fiscal and operational solvency through long and short-term strategic planning, maintains compliance with District budgetary, operational, and AI governance policies, and reports on technology expenditures and outcomes. Leads and facilitates AI Values alignment reviews at project initiation and throughout deployment, ensuring each AI tool deployment clearly demonstrates benefit to residents, does not negatively impact safety and equity, preserves human accountability, incorporates transparency mechanisms, considers sustainability and workforce impacts, and protects privacy and cybersecurity. Establishes and nurtures positive working relationships with project stakeholders within OCTO, other District agencies, vendor partners, academic institutions, and community groups affected by AI implementation decisions. Facilitates cross-functional collaboration between technical teams, business units, ethics review committees, and compliance offices to ensure responsible AI development and deployment aligned with District values and regulatory requirements. Assumes accountability for project scope, timeline, budget, and resource allocation while serving as the primary subject matter expert and advocate for all interactions between end users, technical teams, data governance stakeholders, and AI/ML deployment teams. Serves as the critical bridge between non-technical government stakeholders and specialized AI/ML technical professionals, translating business requirements into technical specifications and ensuring responsible, ethical, and values-aligned implementation of AI systems across District government. Ensures every AI deployment integrates the District's six overarching AI Values-Clear Benefit to Residents, Safety and Equity, Accountability, Transparency, Sustainability, and Privacy and Cybersecurity-throughout the project lifecycle from initiation through post-deployment monitoring. Performs other related duties as assigned. Qualifications and Education Applicants must have at least one (1) year of specialized experience equivalent to at least the CS-13 grade level. Licensures and Certifications None Working Conditions/Environment The work is sedentary. There are no special physical demands required to perform this job.This position is typically performed in a normal office environment and may involve frequent travel to District agency locations, internal and/or external partnering entities, and national forums etc., which will subject the incumbent to all kinds of weather, in a vehicle, and driving in heavy traffic. Other Significant Facts Tour of Duty: Monday - Friday, 8:30am to 5:30pm Pay Plan, Series and Grade: CS-2210-14 Type of Appointment: Career Service - Regular Appointment Promotion Potential: No known promotion potential Collective Bargaining Unit (Non-Union): This position is not a part of a Collective Bargaining Unit Essential/Emergency Designation: The incumbent may be required in essential or emergency situations or when authorized by the agency head to perform critical tasks. Position Designation: The incumbent of this position is subject to enhanced suitability screening pursuant to Chapter 4 of D.C. Personnel Regulations, Suitability-Security Sensitive. This position is classified as "security sensitive" due to the position's duties and responsibilities. Residency Preference: When claiming residency preference, you are required, and must agree in writing, to maintain bona fide District residency for a period of seven (7) consecutive years from the effective date of employment. You will be required to present documents (proofs) to show District residency and failure to maintain bona-fide District residency for the seven-year (7-year) period will result in forfeiture of employment. Residency Requirement: If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment. EEO Statement: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation. Drug-Free Workplace: The District of Columbia government maintains a drug free work environment policy. All District employees are subject to post-accident/incident and reasonable suspicion drug and alcohol testing. For more information regarding the District of Columbia, OCTO and additional benefits of employment, please see below: ********** ******************************************* (Welcome video from Mayor Bowser) ******************** ****************************************** ***********************