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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $37,700 | $18.13 |
| 2 | Boston, MA | $37,345 | $17.95 |
| 3 | New York, NY | $35,670 | $17.15 |
| 4 | Seattle, WA | $35,540 | $17.09 |
| 5 | Anchorage, AK | $35,431 | $17.03 |
| 6 | Saint Paul, MN | $35,217 | $16.93 |
| 7 | Newark, NJ | $35,048 | $16.85 |
| 8 | New Haven, CT | $34,681 | $16.67 |
| 9 | Providence, RI | $34,300 | $16.49 |
| 10 | Newark, DE | $34,061 | $16.38 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Account Executive | $80,121 | $39 | - |
| 2 | Senior Representative | $74,553 | $36 | - |
| 3 | Customer Service Expert | $68,744 | $33 | - |
| 4 | Logistics Service Representative | $66,613 | $32 | - |
| 5 | Service Officer | $66,477 | $32 | - |
| 6 | Inbound Sale Representative | $66,361 | $32 | - |
| 7 | Installation Service Representative | $66,302 | $32 | - |
| 8 | Customer Care Consultant | $66,301 | $32 | - |
| 9 | Telesales Representative | $65,411 | $31 | - |
| 10 | Customer Service Senior Associate | $64,572 | $31 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | U.S. Department of State | $35,928 | $17 | - |
| 2 | Internal Revenue Service | $34,647 | $17 | - |
| 3 | United States Mint | $34,558 | $17 | - |
| 4 | Office of the Comptroller of the Currency | $33,365 | $16 | - |
| 5 | City and County of Denver Government | $32,581 | $16 | 1 |
| 6 | Federal Bureau of Investigation | $31,812 | $15 | - |
| 7 | KDOT | $30,181 | $15 | - |
| 8 | US Selective Svc System | $29,815 | $14 | - |
| 9 | Arizona Department of Revenue | $29,574 | $14 | - |
| 10 | Georgia Student Finance Commission | $28,934 | $14 | - |
| 11 | ATF | $28,173 | $14 | - |
| 12 | Southwest Florida Water Management District | $27,932 | $13 | - |
| 13 | State of Rhode Island | $27,432 | $13 | - |
| 14 | Public Utilities Commission | $27,339 | $13 | - |
| 15 | State of Arizona | $26,875 | $13 | 12 |
| 16 | Wyoming | $26,857 | $13 | 9 |
| 17 | State of Georgia: Teachers Retirement System of Georgia | $26,753 | $13 | 7 |
| 18 | State of Colorado | $26,491 | $13 | 2 |
| 19 | Maine | $26,478 | $13 | 6 |
| 20 | Georgia Department of Education | $24,946 | $12 | - |