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United Wholesale Mortgage jobs - 75 jobs

  • Client Relationship Manager

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    At United Wholesale Mortgage, success has no limit - especially among our Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all. If you're ready to bring your "A" game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too. WHAT YOU WILL BE DOING * Building and maintaining long-term relationships with broker accounts in all 50 states * Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes * Acting as your clients' go-to resource for guidance and solutions * Delivering up-to-the-minute information about the latest products, resources and industry updates * Championing your brokers and striving to make every loan a success story * Monitoring the performance of accounts in your pipeline * Building and managing a strong pipeline of loans to meet and exceed sales goals WHAT WE NEED FROM YOU Must Have Qualifications: * High school diploma or equivalent * Minimum one year of experience in mortgage sales as loan officer, mortgage banker or wholesale account executive * OR minimum one year of relationship based sales experience * Understanding the difference between retail and wholesale lending * Proven success in building business relationships * Confident communication skills and professionalism over the phone and face to face * Proficiency with technology including Microsoft Office, CRM's and the ability to multi-task * Ability to take feedback and be coached up with the desire to get better every day * Hard workers who take accountability for their actions * Self-motivated with a strong work ethic and a positive attitude Nice To Have Qualifications: * Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender * Inside sales and / or phone sales experience * A passion for the mortgage industry * Previous in a business to business sales model * A desire for a six figure income and motivated to work in a competitive sales environment NOTE: This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch. THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $102k-130k yearly est. Auto-Apply 60d+ ago
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  • Community Outreach Coordinator

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    UWM is seeking an Engagement Coordinator to promote community awareness of our people-centric culture and mission of helping others. In addition to engaging the local community, you will also engage with our 8,000+ Team Members every day. You will help our users with navigating through our Pay It Forward charitable platform and network with outside charities/foundations both locally and nationally. This will involve management of relationships with our existing partners, and developing new ways for our Team Members to interact with the community and learn about different events. WHAT YOU WILL BE DOING * Collaborating and building relationships with foundations, vendor partners, and make sure that they align with our culture and service levels. * Working with Executive Leadership, decision makers, and stakeholders to define business needs, execute strategies, and identify growth opportunities for the UPerk platform. * Designing and deploying new initiatives for our Team Members to experience ways of giving back, experiencing new vendors and partner perks, and finding ways to collaborate and create ways to support our local community and businesses. * Performing quarterly analysis and making recommendations for maximizing the impact of the use of our vendor platform. * Conducting daily research on geographic trends and happenings to identify where we can get involved and make a difference. * Embracing the high potential for professional growth in this position and in our organization. * Raising awareness in communities and organizations to promote the benefits of community efforts within UWM. * Serving as a "brand ambassador" for the Engagement Team and the UWM brand. WHAT WE NEED FROM YOU * Must Have Qualifications: * 1+ years of professional experience in community relations, non-profit development, and/or corporate stewardship and outreach program management * Coursework toward a Degree in Marketing, PR, or Communications * Excellent communication skills and content development * Experience working with the philanthropic community * Perfected customer service skills * Ability to independently learn new systems quickly * Aptitude with data, using data-marts, and spreadsheets * Experience taking outside of the box ideas and making them real, preferably in a large corporate organization THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Great Lakes Coffee Roasting Company * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $39k-47k yearly est. Auto-Apply 14d ago
  • Welcome Associate

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    Our Welcome Associates will provide an elite client experience while answering all inbound calls promptly and accurately. All Welcome Associates are required to greet our clients with poise; assist all clients in a timely manner, and understand their inquiries WHAT YOU WILL BE DOING * Use initiative and make frequent and continuing use of independent judgment in obtaining and giving information * Establish and maintain cooperative relationships with our internal and external clients * Learn and apply a wide variety of information about clients, organization and services in a complex multi-functioned operation * Perform effectively under continuing pressure and with frequent interruption WHAT WE NEED FROM YOU Must Have Qualifications: * High school diploma or equivalent * Vibrant personality and a desire to be a team player * Strong written and verbal communication skills * Must be comfortable in a high volume call center environment (700-900 calls per day) * Comfortable working on multiple computer screens and software systems in a fast-paced environment Nice to Have Qualifications: * 1-2 years of high level reception OR call center experience THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $30k-43k yearly est. Auto-Apply 42d ago
  • Security Guard

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    The Security Officer is responsible for the protection, safeguarding, safety, and security of assets, property, team members, clients and all visitors at all United Wholesale Mortgage locations. This Security Officer will use various telecommunications devices to call for assistance from fire fighters, police forces, and emergency medical services. They will provide general emergency care for team members and respond to medical emergencies. The Security Officer will also interview witnesses or victims to prepare case reports and testify in court if necessary. WHAT YOU WILL BE DOING * Provide any needed assistance to customers, team members and visitors * Perform security patrols by foot and/or by company vehicle * The protection of individuals and their property while controlling access to the premises * Neutralize situations calmly with tact and common sense * Watch for safety and protect property from fire hazards, tresspassing, and other security related situations * Investigate and take the appropriate lawfully action as authorized by the Corporate Security Leader on accidents, incidents, trespassing, suspicious activities, safety and fire WHAT WE NEED FROM YOU Must Have Qualifications: * High School Diploma * Meet physical needs of the job * Meet all legal requirements to be able to work in the United States * Must demonstrate good moral fitness and ethical standards * Effective verbal and nonverbal communication * Make independent and good judgment decisions within proper policy and procedures * Must be detailed oriented and have satisfactory literacy and writing, documentation, communications and interpersonal abilities * Have no disqualifying criminal history or convictions * Be able to work alone responsibly and without supervision * Must have working knowledge of Excel, Word and Outlook * May be standing for long periods of time * Meet minimum requirements set by insurer to drive a company vehicle: * No moving traffic violations in the past 3 years * No at fault accidents in the past 5 years * Have not had driver's license denied, suspended or revoked in the last 3 years * No driving under the influence of intoxicants (DUI) convictions in the past 5 years * Ability to work either a 5am-2pm, 1pm-10pm, or 10pm-6am shift * Monday through Friday hours, however, may be required to work nights, days, holidays and weekends PREFERRED QUALIFICATIONS: * CPR certified * Prior security experience * Completed the training requirements for an unarmed security officer in Michigan or have previous military or law enforcement experience THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Data Scientist III

    United Wholesale Mortgage 4.6company rating

    United Wholesale Mortgage job in Pontiac, MI

    Job Description Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and Dunkin Indoor/outdoor café with Wi-Fi Responsibilities Work with stakeholders throughout the organization to identify opportunities for leveraging company data to increase efficiency or improve the bottom line. Analyze UWM data sets to identify areas of optimization and improvement of business strategies. Assess the effectiveness and accuracy of new data sources and data gathering techniques. Develop custom data models, algorithms, simulations, and predictive modeling to support insights and opportunities for improvement. Develop A/B testing framework and test model quality. Coordinate with different business areas to implement models and monitor outcomes. Develop processes and tools to monitor and analyze model performance and data accuracy Qualifications Must Have Bachelor's degree in Finance, Statistics, Economics, Data Science, Computer Science, Engineering or Mathematics, or related field 5+ years of experience in statistical analysis, and/or machine learning 5+ years of experience with one or more of the following tools: machine learning (Python, MATLAB), data wrangling skills/tools (Hadoop, Teradata, SAS, or other), statistical analysis (Python, R, SAS) and/or visualization skills/tools (PowerBI, Tableau, Qlikview) 3+ years of experience collaborating with teams (either internal or external) to develop analytics solutions Strong problem solving skills Strong communication skills (interpersonal, written, and presentation) Nice to Have Master's degree in Finance, Statistics, Economics, Data Science, Computer Science, Mathematics or related field 3+ years of experience with R, SQL, Tableau, MATLAB, Python 3+ years of professional experience in machine learning, data mining, statistical analysis, modeling, optimization Experience in Accounting, Finance, and Economics
    $73k-93k yearly est. 15d ago
  • Hospitality Specialist

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    Responsibilities include making sure our Team Members and guests have plenty of caffeine! Making sure coffee is made, kitchens are clean and areas also have plenty of supplies. WHAT YOU WILL BE DOING * Responsible for having coffee ready on each main kitchen by 8am daily and maintain coffee in all kitchens throughout the day. * Maintain kitchen stock (sugar/creamers/forks/spoons/knives/coffee/cups/towels/etc) on specified floors. * Keeping kitchen counters/coffee bars wiped down. * Notifying Leader of low inventory of kitchen/VIP room supplies for additional ordering. * Completing ServiceNow tickets that relate to coffee requests/setups when requests appear. * Keeping adequate stock of kitchen supplies under the counters in kitchens. (see bullet point #2) * Maintaining VIP rooms cleanliness and stocking all items inside the room * Keeping training rooms/ executive meetings coffee filled throughout the day if needed. * These duties will be split amongst team members. Each Hospitality Service will maintain all kitchens/VIP rooms. If one of the team members are off work, the other has to take on the floors of the team member that is off. * All team members that will be on the hospitality team, both will have their OWN duties specific to the floor they are on. WHAT WE NEED FROM YOU Must Have Qualifications: * You are open to learning - we are big on getting better and there's always room for improvement * You wake up each day happy - and stay that way. Bad attitudes are not welcome here. * You thrive in a team environment. We're one big family who has fun together and helps each other. * You're a thumb pointer - you take accountability for your actions * You have a good work ethic * Must be able to lift over 50 lbs * High School Diploma or equivalent * Some Custodian experience preferred THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $36k-42k yearly est. Auto-Apply 60d+ ago
  • Corporate Counsel - Servicing

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    The Corporate Counsel will be responsible for a variety of research and legal matters, as well as supporting the business from a compliance standpoint supporting all things Servicing. This role requires 100% onsite attendance in our Pontiac office. WHAT YOU WILL BE DOING * Daily Administrative duties pertaining to the Legal/Compliance team * Reviewing, monitoring, and summarizing new and updated laws and regulations relating to servicing * Researching and analyzing law sources such as federal and state statutes and regulations * Supporting with regulatory filings relating to servicing * Assisting with managing company policies and procedures relating to servicing * Assisting with Legal/Compliance trainings relating to servicing * Performing clerical duties such as scheduling meetings and composing and typing routine correspondence * Other duties as assigned WHAT WE NEED FROM YOU Must Have Qualifications: * Bachelor Degree and Law Degree * Have experience with mortgage servicing laws, regulations, and requirements * Have experience performing legal research * Have a commitment to continuous business improvement * Be capable of working closely with internal clients and outside counsel * Have effective planning, organizational and project management skills * Be able to manage multiple projects and tasks effectively * Have a high level of attention to detail and accuracy * Have excellent written and communication skills * Have the ability to work independently * Have critical thinking, analytical and problem solving skills * Be self-motivated and able to work well in a team based environment THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $106k-139k yearly est. Auto-Apply 56d ago
  • Underwriter I

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for underwriters. Must-Knows * This is an 8-hour shift, Monday-Friday * This position requires 100% full-time, on-site attendance located in Pontiac, MI * This role does not provide immigration sponsorship. Candidates must be legally authorized to work in the US without requiring sponsorship now or in the future WHAT YOU WILL BE DOING * Collect, review and examine an applicant's financial history and records * Perform risk assessment reports * Analyze client's financial statements and identify effective alternatives to application * Maintain knowledge of and adhere to investor guidelines, state and federal underwriting lending policies and the required documentation * Keep up with changes and adaptations as they occur * Provide elite service to internal and external clients * Communicate with clients via email and over the phone on loan status, which includes Mortgage Loan Officers and Broker Owners * Manage multiple priorities while building rapport with clients WHAT WE NEED FROM YOU * Completed 2 or 4-year college degree * Complex rationale and problem-solving skills * Computer literacy in Microsoft Word, Excel, Outlook and other internet resources * Excellent written and verbal communication skills * Willingness to learn and be coached * Adaptable to a flexible, fast-changing industry * Self-motivated with a strong work ethic * Ability to take accountability for actions * Preferred experience in Finance and/or Accounting (financial analysis, accounts receivable and accounts payable) THE PLACE & THE PERKS United Wholesale Mortgage has a firm commitment to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. * Compensation package includes stock and forgivable loan incentives (subject to contract terms and conditions) * Paid time off (PTO) * Medical, dental and vision insurance * Disability and life insurance * 401(k) with employer match * Paid training and career development * Paid holidays * Referral bonuses * Flexible start time * Maternity and paternity leave DISCLAIMER * Compensation package includes stock and forgivable loan incentives (subject to contract terms and conditions). All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $38k-54k yearly est. Auto-Apply 60d+ ago
  • Unified Communications Engineer I

    United Wholesale Mortgage 4.6company rating

    United Wholesale Mortgage job in Pontiac, MI

    Job Description Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and Dunkin Indoor/outdoor café with Wi-Fi Responsibilities Administration of Cisco Voice Applications and third party tools Monitor communication server clusters to ensure peak performance Troubleshoot, analyze, and resolve system outages and trouble tickets Provide capacity, performance, uptime and security reporting Maintain up-to-date documentation of system design, operation and procedure manuals Assist with project implementations and other tasks as requested Participate in rotating on-call coverage or emergency response as needed Provide in-person training and support to team members Mentor other telecom team members Qualifications Must Have Qualifications: 2+ years of experience in the administration of Cisco Unified Communication systems, specifically: Cisco Unified Communications Manager Cisco Unity Connection UCCX CUBE/Gateway troubleshooting experience Experience supporting call recording applications Vendor Relationship Management Ability to communicate effectively with leadership, team members and clients On-site attendance Monday-Friday, 9AM-6PM Nice to Have Qualifications: Experience with VMware servers Experience with Cisco Jabber e911 experience CCNP Collaboration certification BS or BA degree in networking, telecommunications or information systems Experience with WebEx administration and troubleshooting
    $95k-114k yearly est. 6d ago
  • Client Experience Coach

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    Mentoring can be a truly rewarding experience. Especially when it makes a difference in someone's life and career. If you enjoy leading people toward success - and you relish the art of conversation - you'd make a great Client Experience Coach. The primary focus of this role is supporting and offering feedback to team members who interact with clients on the phone. Throughout our 600,000 square foot campus, you'll meet with team members to coach them on UWM's best practices for processes, guidelines and client service, and keep them accountable for any items that were presented in the coaching sessions. Help set the tone and expectations for positive call experiences - apply today WHAT YOU WILL BE DOING * Listening to call clips with team members, and giving verbal and written feedback * Side-by-side live coaching * Preparing formal feedback for leaders and the Client Service team * Logging organized and detailed feedback for each coaching session * Facilitating in Client Service training sessions * Scheduling coaching sessions with team members * Assigning classroom-based instruction to team members who require additional training WHAT WE NEED FROM YOU Must have Qualifications * High school diploma or equivalent * Must have experience in leadership, management and call quality * Must have at least two years' client experience * Self-motivated with a strong work ethic * Comfortable in a fast-moving environment * Ability to multitask and adapt * Positive attitude and willingness to learn * Onsite, full-time attendance * Prepare to conduct 15-20 Coaching Sessions Per Day * Comfortable traveling between all uwm buildings to conduct coaching sessions THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $33k-39k yearly est. Auto-Apply 42d ago
  • Entry Level Travel Coordinator

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    The Travel Coordinator will arrange travel for internal and external business clients by determining their travel requirements, while considering applicable schedules and costs. The Travel Coordinator will also be responsible for maintaining business travel records and will be expected to perform various administrative functions for the Vendor Relations team. This role requires 100% onsite attendance in our Pontiac office. Shift time: 11am-8pm (M-F) WHAT YOU WILL BE DOING * Supporting UWM team member's travel needs * Coordinating group travel to UWM headquarters in Pontiac, MI WHAT WE NEED FROM YOU * Experience with Concur Travel Software highly preferred * Background in Travel Coordination and Hospitality Mangement highly preferred. * Excellent customer service skills - in person and over the phone. * High school diploma * Proficient in Microsoft Office Suite * Excellent organizational and communication skills * Excels in a team oriented environment * Travel agency experience preferred (but not required) * Onsite attendance is required THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $33k-41k yearly est. Auto-Apply 60d+ ago
  • Document Retrieval Specialist

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    United Wholesale Mortgage (UWM) is America's #1 mortgage lender and we're looking to fill an immediate need for Mortgage Operations Specialists. MUST KNOW * This is an 8-hour shift, Monday - Friday * Requires 100% full-time, on-site attendance in Pontiac, MI WHAT YOU WILL BE DOING * Entering data * Splitting and labeling loan packages * Ordering verifications of income * Verifying Social Security Numbers * Indexing of loan conditions * Ordering and uploading documents * Loan verification * Submitting summary report reviews * Reviewing state and federal compliance * Handling inbound and outbound calls WHAT WE NEED FROM YOU * High school diploma or equivalent * No Mortgage experience necessary * Comfortable with technology (experience using dual monitors) * Process oriented * Comfortable talking with clients over the phone * Ability to multitask and adapt to change * Positive attitude and willingness to learn * Strong attention to detail * Experience in a professional or office setting THE PLACE & THE PERKS United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. * Paid time off (PTO) * Promotion and growth opportunities offered * Comprehensive health, dental and vision benefits offered * Weekly paychecks * Free 24/7 gym * Complimentary fruit and drinks DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $32k-39k yearly est. Auto-Apply 60d+ ago
  • Branch Banking Leader

    Flagstar Bank 4.9company rating

    Warren, MI job

    Title Branch Banking Leader A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service. Job Responsibilities: Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative. Uses independent judgement and discretion to make sound financial decisions. Sales Leadership and Coaching: Create and execute business development, actively support execution of partner produced sales and branch initiatives. Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets. Foster the right environment for branch teams and clients. Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements. Client Experience: Deliver client engagement and education--using the tools and systems available. Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose. Analyzes and resolves problems pertaining to branch operations and client satisfaction. Risk Management: Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee and client risks. Ensure team awareness, understanding and adherence to all applicable bank policies and regulations. Meet operational excellence standards. Performs special projects, and additional duties and responsibilities as required. Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations. Job Requirements: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required 5+ Years of overall branch sales experience, required (2)+ years in a leadership role, required Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Undergraduate Degree (4 years or equivalent), preferred Flagstar is an Equal Opportunity Employer Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
    $31k-38k yearly est. Auto-Apply 17d ago
  • Servicing Quality Control Auditor II

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    As a member of Servicing QC on the Risk team, this team member performs reviews of performing and non-performing loans belonging to all investors. This team member will review loans for potential servicing defects and findings and help supply feedback to internal and external sources to diminish overall risk exposure for UWM. WHAT YOU WILL BE DOING * Reviewing loan files for potential defects and procedural findings to give feedback to necessary parties to reduce long-term risk exposure for UWM * Providing clear and concise feedback to our internal clients in LQ Review Database * Utilizing internal job aids and other posted guidance to ensure all loan files are acceptable by UWM's standards, investor guidelines and applicable Federal or State regulations WHAT WE NEED FROM YOU Must Have Qualifications: * 2-3 years of servicing experience or servicing QC auditing experience * Strong knowledge of Federal and Agency (FNMA /FHLMC) Servicing guidelines and procedures * Strong analytical and problem-solving skills * Excellent verbal and written communication skills Nice to Have Qualifications: * College Degree * FHA and/or VA knowledge * Servicing and/or Loss Mitigation experience THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Observability Architect

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    We are in search of an Observability Architect to strengthen our Enterprise Technology team and contribute to building our Center of Excellence in Monitoring and Observability domains. As the Observability Architect in ET, you will play a pivotal role in establishing furthering the growth of both the Operational Center of Excellence as well as UWM IT, offering guidance for the evolution and optimization of our Monitoring and Observability toolset, and engaging in technical discussions and requirements analysis with partners and teammates to ensure alignment with the immediate and long term needs of our strategic partners. Partnering with Application Development and Architecture, you will be leading the charge on the standardization and implementation of our continued need for deeper and more comprehensive Observability data. WHAT YOU WILL BE DOING * Provide guidance and insights for improving the Monitoring and Observability platforms. * Lead technical discussions and requirements analysis with the BPTs and development teams to ensure their needs are met. * Develop and evangelize best practices for making systems and services measurable, collaborating with various teams for implementation and enablement. * Determine best practices for collecting, aggregating, and visualizing collected metrics to enable the Product and Development Teams integrators with actionable insights. * Participate in proof-of-concept exercises, engineering initiatives, and implementation projects. * Design and collaborate on Managed Services encompassing areas such as log collection and analysis, operational metrics, distributed tracing, and continuous delivery. WHAT WE NEED FROM YOU * A Bachelor's degree (in Computer Science or a related field), or equivalent experience. * 5+ years of experience in Observability platform development and infrastructure engineering. * Proficiency in application monitoring and observability tools such as Prometheus, Grafana, Dynatrace, Splunk, and SQL. * Prior experience in guiding the technical direction and implementation of Observability platform implementations, OpenTelemetry, and CI/CD pipelines. * Exceptional communication and interpersonal skills to effectively engage with both technical and non-technical stakeholders. * Ability to participate in technical discussions and perform requirements analysis to align solutions with stakeholder requirements. * Strong problem-solving capabilities and a creative mindset for designing and implementing innovative solutions. * Familiarity with both the operation and monitoring of Virtual Machines and Kubernetes. * Familiarity with cloud infrastructure technologies such as Azure or GCP and hybrid environments preferred. THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.
    $97k-132k yearly est. Auto-Apply 39d ago
  • Front-End Loss Mitigation Specialist

    United Wholesale Mortgage 4.6company rating

    United Wholesale Mortgage job in Pontiac, MI

    Job Description Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: Paid Time Off (PTO) after just 30 days Additional parental and maternity leave benefits after 12 months Adoption reimbursement program Paid volunteer hours Paid training and career development Medical, dental, vision and life insurance 401k with employer match Mortgage discount and area business discounts Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon Gourmet cafeteria featuring homemade breakfast and lunch Convenience store featuring healthy grab-and-go snacks In-house Starbucks and Dunkin Indoor/outdoor café with Wi-Fi Responsibilities • Gather and review borrower financials to determine eligibility for various loss mitigation solutions such as forbearance, repayment plans, trial payment plan, and hardship assistance programs. • Ensure critical steps in preparing the loan file are completed including title, escrow review, and investor related documentation is received. • Ensure all interactions and actions are documented in the servicing system according to CFPB, FHA, Fannie Mae, Freddie Mac, and other investor requirements. • Collaborate with underwriting, collections, and customer service teams to ensure timely and accurate processing of loss mitigation requests. • Educate borrowers on the consequences of non-payment and promote early intervention strategies to prevent foreclosure. • Track application status, deadlines, and escalate accounts at risk of timeline violations or regulatory breaches. Qualifications Must-Have Qualifications: • High school diploma or equivalent required; associate or bachelor's degree preferred. • 2+ years in mortgage servicing, loss mitigation, collections, or related financial services. • Experience with investor guidelines (FHA, VA, Fannie Mae, Freddie Mac) strongly preferred. • Strong understanding of mortgage delinquency, loss mitigation, and foreclosure prevention practices. • Excellent communication, negotiation, and interpersonal skills. • Proficient in mortgage servicing software (e.g., MSP, Black Knight) and Microsoft Office Suite. • Ability to work under pressure and meet regulatory deadlines. • Bilingual (Spanish/English) a plus.
    $35k-40k yearly est. 5d ago
  • Group Manager - Middle Market (Detroit, MI)

    Flagstar Bank 4.9company rating

    Sterling Heights, MI job

    Title Group Manager - Middle Market (Detroit, MI) Responsible for the building and leadership of a team who focuses on new business development, portfolio management, credit quality, and overall relationship management of their portfolio of clients targeting Southeast Michigan / Metro Detroit area. Ensures the generation of revenue by cultivating commercial relationships with companies of revenues between $30MM to $1Bln. This leader will be the point person in the market. Pay Range: $165,621 - $223,588 - $281,556 Job Responsibilities: Strategic Planning: Partnering with regional leadership to create a strategic plan for the Commercial Group and creating action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing pipelines. Management of the Team: Monitoring and coaching performance of team members, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally if needed), while taking corrective actions if goals are not being achieved and leveraging expertise and knowledge to develop an outstanding team. Attracting, developing and coaching a successful sales team. Responsible for hiring, training, development, and handling of salary administration, performance reviews, and employee relations issues. Relationship Management/Revenue Generation: Ability to infuse the team's network of clients and centers of influence with fresh prospects at any time in order to expand opportunities. Serves as an escalation point for any and all client relationships, addressing any issues and removing obstacles to ensure a smooth and beneficial transaction. Personally manages client relationships as needed or deemed necessary. Assist team with generating revenue, deposit gathering and fee production. Work with product partners on cross-sell efforts to deepen relationships and improve profitability. Credit Quality: Ensuring the team is pro-actively monitoring the credit quality of their portfolios through timely financial statement gathering, monitoring client's compliance with ongoing required reporting and properly analyzing financial information. Partnering with the credit team to recommend and take appropriate corrective actions as needed. Job Requirements: High School Diploma or equivalent, required Bachelor's degree, preferred 15+ years of experience in commercial lending (either production or credit roles) Excellent interpersonal and verbal and written communication skills Knowledge of regulatory compliance requirements. Ability to stay abreast of industry trends, as well as legislation and regulations that impact the business. Strong negotiation skills Knowledge of financial analysis; credit analysis skills Strong relationship management and business development/sales skills Excellent customer service and community relations skills Adhere to all regulatory and compliance issues linked to the job and the team and understand how these issues help the bank achieve the vision of remaining an independent bank. Staff member is expected to consistently adhere to regulatory and compliance policies and standards linked to their job as listed. Staff member will not repeatedly act in a manner signifying intentional or willful noncompliance, nor exhibit gross negligence or a general disregard for compliance and regulatory standards. Staff member must ensure compliance with applicable federal, state and local laws and regulations. Staff member must complete all required compliance training on a timely basis. Staff member will maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Staff member must take responsibility to keep up to date with changing regulations and policies. Flagstar is an Equal Opportunity Employer Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank
    $54k-69k yearly est. Auto-Apply 60d+ ago
  • UWM - It's Giving Opportunity

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI * No mortgage experience necessary * Paid training and professional development * Flexible start times * Medical, dental, vision and life insurance * On-site restaurants like Dunkin' and Starbucks * State-of-the-art gym membership available 24/7 to all team members * Eligible for free sports and concert tickets WHAT YOU WILL BE DOING Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far. WHAT WE NEED FROM YOU * High school diploma or equivalent * How to use office tools like Microsoft Office, Excel and/or Google Docs * Great attention to detail * Exceptional communication and customer service skills THE PLACE & THE PERKS A Campus Like No Other! Check it Out! United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341 ★★★★☆ · Mortgage lender DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $46k-62k yearly est. Auto-Apply 60d+ ago
  • Mortgage Navigator

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    At United Wholesale Mortgage, success has no limit - especially among our Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all. If you're ready to bring your "A" game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too. WHAT YOU WILL BE DOING * Building and maintaining long-term relationships with broker accounts in all 50 states * Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes * Acting as your clients' go-to resource for guidance and solutions * Delivering up-to-the-minute information about the latest products, resources and industry updates * Championing your brokers and striving to make every loan a success story * Monitoring the performance of accounts in your pipeline * Building and managing a strong pipeline of loans to meet and exceed sales goals WHAT WE NEED FROM YOU Must Have Qualifications: * Minimum one year of experience in relationship based sales, mortgage sales as loan officer, mortgage banker or wholesale account executive * OR Completed Associates or Bachelors Degree in a Sales or Business Related field AND one year of client service based work experience * Understanding the difference between retail and wholesale lending * Proven success in building business relationships * Confident communication skills and professionalism over the phone and face to face * Proficient in technology including Microsoft Office, CRM's and the ability to multi-task * Ability to take feedback and be coached up with the desire to get better every day * Hard workers who take accountability for their actions * Self-motivated with a strong work ethic and a positive attitude * On-site, full-time attendance Nice To Have Qualifications: * Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender * Inside sales and / or phone sales experience * A passion for the mortgage industry * Previous in a business to business sales model * A desire for a six figure income and motivated to work in a competitive sales environment NOTE: This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch. THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $39k-46k yearly est. Auto-Apply 60d+ ago
  • Foreclosure Oversight Specialist

    United Wholesale Mortgage Corp.(DBA UWM 4.6company rating

    United Wholesale Mortgage Corp.(DBA UWM job in Pontiac, MI

    The Foreclosure Oversight Specialist is responsible for monitoring and managing the foreclosure process on defaulted mortgage loans to ensure all activities are conducted in compliance with investor, insurer, state, and federal requirements. This role serves as the liaison between internal teams, foreclosure attorneys, third-party vendors, and investors to ensure timely and accurate processing of foreclosure milestones. This role requires 100% onsite attendance in our Pontiac office. WHAT YOU WILL BE DOING * Oversee and track all stages of the foreclosure process, ensuring timely completion of milestones in accordance with regulatory and investor guidelines.• Collaborate with foreclosure attorneys and vendors to gather documentation, resolve issues, and expedite case progression.• Review and approve foreclosure-related documents and correspondence, ensuring legal and procedural accuracy.• Maintain accurate records and notes in servicing systems; document key actions and decisions.• Ensure compliance with federal, state, and investor guidelines, including CFPB, Fannie Mae, Freddie Mac, FHA, VA, and USDA regulations.• Identify and escalate potential risks, delays, or procedural issues in the foreclosure pipeline.• Conduct audits and quality control reviews of active foreclosure files.• Generate and analyze reports to monitor timelines, volumes, and performance metrics.• Communicate effectively with borrowers, when applicable, regarding foreclosure status or resolution opportunities.• Support internal and external audits by providing requested documentation and responding to inquiries.• Participate in process improvement initiatives and cross-functional projects related to default servicing. WHAT WE NEED FROM YOU Must-Have Qualifications: * High school diploma or equivalent (Bachelor's degree preferred). * 2+ years of experience in mortgage servicing, with direct exposure to foreclosure processes. * Strong knowledge of foreclosure laws, timelines, and investor/insurer guidelines. * Excellent organizational skills and attention to detail. * Effective written and verbal communication skills. * Ability to prioritize and manage a high-volume pipeline. * Proficient in Microsoft Office Suite and mortgage servicing platforms (e.g., MSP, Black Knight, or similar). Nice To Have Qualifications: * Experience working with national foreclosure counsel or law firms.• Familiarity with regulatory requirements such as CFPB servicing rules and loss mitigation guidelines.• Understanding of other areas of default servicing (bankruptcy, loss mitigation, REO) is a plus. THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
    $31k-37k yearly est. Auto-Apply 21d ago

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