Business Analyst jobs at UnitedHealth Group - 52 jobs

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.** This role supports the design and implementation of operational digital playbooks for RCM Middle Operations (CDI, Coding, HIM). The senior analyst ensures accurate documentation, compliance, and smooth onboarding for new clients while contributing to process standardization across existing accounts. This role will have primary responsibility supporting the Optum Physician Advisory Services (OPAS). You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. **Primary Responsibilities:** + Support Optum Physician Advisory Services (OPAS) + Contribute to the development and maintenance of digital playbooks by documenting workflows and SOPs under guidance from senior leaders + Ensure alignment with enterprise standards and client-specific requirements + Assist in onboarding new clients by applying established playbook frameworks + Adapt processes to meet client needs while maintaining compliance + Support efforts to standardize workflows across multiple clients + Identify and report opportunities for efficiency improvements + Implement updates to operational content based on regulatory changes + Collaborate with compliance teams to ensure timely adoption + Participate in content review and validation processes + Ensure documentation meets quality and usability standards + Work closely with SMEs and internal teams to execute transformation initiatives + Provide input for Centers of Excellence activities + Escalate issues to the consultant You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + 5+ years in RCM with experience in CDI, Coding, HIM + Experience supporting change management initiatives + Solid understanding of compliance and payer-provider dynamics **Preferred Qualifications:** + Experience with operational playbook development and process documentation + Proficiency with tools such as Microsoft Office Suite and Smartsheet + Familiarity with governance processes and compliance frameworks + Proven solid communication and collaboration skills across cross-functional teams *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Remote Available. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. Position Purpose: Perform various analysis and interpretation to link business needs and objectives for assigned function. Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of various systems. Identify and analyze user requirements, procedures, and problems to improve existing processes. Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations. Identify ways to enhance performance management and operational reports related to new business implementation processes. Coordinate with various business units and departments in the development and delivery of training programs. Develop, share, and incorporate organizational best practices into business applications. Diagnose problems and identify opportunities for process redesign and improvement. Formulate and update departmental policies and procedures. Serve as the subject matter expert on the assigned function product to ensure operational performance. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's degree in related field or equivalent experience. 4-6 years of business process or data analysis experience, preferably in healthcare. Project management experience preferred. By applying to this requisition, you acknowledge and understand that you may be considered for other job opportunities for which Centene believes you may be qualified. Pay Range: $70,100.00 - $126,200.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. Position Purpose: Perform various analysis and interpretation to link business needs and objectives for assigned function. Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of various systems Identify and analyze user requirements, procedures, and problems to improve existing processes Perform detailed analysis on multiple projects, recommend potential business solutions and ensure successful implementations Identify ways to enhance performance management and operational reports related to new business implementation processes Coordinate with various business units and departments in the development and delivery of training programs Develop, share, and incorporate organizational best practices into business applications Diagnose problems and identify opportunities for process redesign and improvement Formulate and update departmental policies and procedures Serve as the subject matter expert on the assigned function product to ensure operational performance Ability to travel Performs other duties as assigned Complies with all policies and standards Education/Experience: Bachelor's degree in related field or equivalent experience. 4-6 years of business process or data analysis experience, preferably in healthcare. Project management experience preferred. The Position Management team plays a critical role in supporting organizational structure, workforce planning, and operational efficiency. Advanced Excel skills highly preferred. Experience with staffing models, capacity planning or workforce planning a plus. By applying to this requisition, you acknowledge and understand that you may be considered for other job opportunities for which Centene believes you may be qualified. Pay Range: $70,100.00 - $126,200.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

We are seeking a strategic, analytical contributor to join the Platform & Delivery Efficiency Team as a Workstream Analyst. This role is pivotal in translating business priorities into clear, actionable deliverables, supporting prioritization, and enabling value realization across delivery strategy and CDP initiatives. WHAT YOU'LL BE DOING Partner with business leaders and stakeholders to translate strategic priorities into actionable deliverables. Document the ask, goals, requirements, measurable outcomes, and success criteria for each initiative. Provide analysis to support prioritization, value realization, and trade-off decisions. Identify and align with cross-functional teams required to deliver on strategic deliverables. Ensure delivery teams have clarity on scope, success criteria, and expected outcomes. Support intake of new requests and facilitate review and prioritization in Steerco forums. Participate as a member of the delivery team, adding clarity and a path forward when requirements change or blockers arise. Funnel shovel-ready work to delivery teams for estimation and scheduling/resource alignment. Track progress and support reporting on KPIs and value delivery. RELEVANT SKILLSET Hands‑on marketing technology experience with tools such as CDPs, ESPs, marketing automation platforms, or campaign orchestration systems preferred. Proven ability to map MarTech data flows, translate marketing requirements into technical specs, and support implementation or integration work. Experience in strategy, portfolio analysis, or business analysis within a cross-functional environment. Demonstrated ability to translate business strategy into actionable plans and measurable outcomes. Strong analytical skills; able to assess value, prioritize initiatives, and support trade-off decisions. Excellent communication and stakeholder management skills. Experience developing and maintaining roadmaps and dashboards. Ability to work collaboratively across teams and influence without direct authority. Familiarity with delivery frameworks, project management tools, and value realization methodologies. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 75,200 - 125,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Design, build, test and maintain enablers of business processes, including technology and process solutions with a focus on medium to high complexity, multiple large application business processes and/or business relationships. Contribute to the entire implementation process Drive definition of improvements based on business need and architectural improvements Responsible for overall solution design, build and test, root cause analysis, and advanced performance tuning complex business processes and functionality Consult with users to identify current operating procedures and to clarify program objectives May be expected to write documentation to describe program development, logic, coding, and corrections. Write manuals for users to describe installation and operating procedures Education/Experience: Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 3+ years of related experience. One or more of the following skills: ETL Deployment SQL Server Power BI Pay Range: $87,700.00 - $157,800.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Supports the oversight of activities managed by a delivery pod / application team while adhering to agile practices and disciplines. Works closely with Product Owners to ensure that delivery pod / application team members are working on the highest priority work items defined within their respective roadmaps. Prepares deliverables and artifacts that highlight the progress accomplished by delivery pods / application teams (velocity, sprint and feature burn ups / burn downs, cumulative flow reports, etc.) and presents those artifacts as needed. Provides hands-on coaching to support the adoption of agile practices and identifying opportunity areas for continuous improvement. Supports Scrum team(s) in delivery of sprint goals and iterative delivery of software solutions that deliver business value. Partners with the product owner to support product backlog definition, refinement, and prioritization of work into sprints Creates dashboards, gathers metrics, measures, and monitors team progress; disseminates relevant project information including action items to necessary stakeholders Facilitates daily stand-up meetings to track and remove roadblocks for the scrum team, and escalates issues in a timely manner Creates, revises, and executes timelines as appropriate to ensure projects are on track Sets concrete goals for a sprint, including deadlines for completion and metrics to determine success Ensures the work implemented by delivery pod and application teams adheres to the steps and procedures outlined within the definition of done (DoD) framework Facilitates the sprint review of product increment planning by the scrum team Collaborates with program management on process improvement initiatives; supports retrospectives Develops and presents sprint level reports (ex: burnups, cumulative flows, velocity charts) to technology and business stakeholders Performs other duties as assigned Complies with all policies and standards Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and requires 2 - 4 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Agile Leadership; Agile Management; Agile Software Development; Agile Testing; Project Management; Software Development Life Cycle Experience with JIRA; Project Management; Stakeholder Management; User Story Soft Skills: Intermediate - Seeks to acquire knowledge in area of specialty Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate - Ability to work independently License/Certification: SAFe Scrum Master Certification Certified Agile Practitioner, or equivalent certifications required SAFe Scrum Master Certification preferred Pay Range: $75,300.00 - $135,400.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

The Business Systems Analyst (BSA II) serves as a strategic partner, leading the alignment of complex business needs with advanced IT solutions. The BSA II takes ownership of eliciting, analyzing, validating, and managing the comprehensive requirements of diverse stakeholders, customers, and end users. The analyst not only drives collaboration between stakeholders and technical teams but also ensures that system solutions support and advance organizational strategy. Responsibilities Act as the primary liaison between stakeholders, sponsors, and IT project and delivery teams, facilitating strategic alignment across all stages of the project lifecycle. Engage with business to assess detailed business requirements and convert them into functional specifications for system improvements and new implementations. Act as a subject matter expert in assigned business domains and systems, providing guidance and thought leadership across critical initiatives. Communicate and coordinate with cross-functional teams to assess and manage changes and enhancements that impact data integrity, workflow optimization, and business functionality. Participate in the analysis and diagnosis of application issues, orchestrating resolution efforts to ensure solutions are robust, scalable, and aligned with business goals. Provide ongoing support and troubleshooting for implemented systems and enhancements, directing resolution efforts to maintain system viability and performance. Champion transparency and stakeholder engagement by facilitating communication through agile methodologies and best practices. Utilize SQL to facilitate data analysis and derive actionable insights. Participate in demand planning and steering committees, playing a key role in evaluating, analyzing, and sizing business work requests. Oversee the collection and definition of requirements, translating them into comprehensive functional design documents, while supporting design and test planning. Produce advanced documentation, including business requirements documents, process models, data mapping, and use case diagrams, to support complex functional requirements. Formulate detailed User Stories with thoroughly defined Acceptance Criteria, ensuring clarity and completeness for development teams. Collaborate closely with Architects, Developers, Quality Assurance teams, and end users to validate that developed functionality fulfills requirements and business objectives. Foster enterprise-wide collaboration with key stakeholders, including underwriting, actuarial, finance, and IT, to identify system needs and recommend strategic process improvements. Conduct gap analyses and suggest solutions to improve operational efficiency, meet regulatory requirements, and support standard practices Facilitate user acceptance testing (UAT), training sessions, and post-implementation support, ensuring seamless adoption and sustained success of new systems. Ensure rigorous adherence to data privacy standards, regulatory requirements, and internal governance policies across all initiatives. Qualifications Bachelor of Science Degree or equivalent business experience required. 4 years minimum of business analysis or equivalent. Property and Casualty Insurance experience and knowledge of Property & Casualty Insurance products, systems, workflows and processes strongly preferred. Proven track record of applying a wide range of industry leading business analysis techniques to drive strategic initiatives and complex projects. Demonstrated expertise in evaluation and delivering strategic recommendations to optimize complex business and systems processes, ensuring alignment with organizational objectives and industry best practices. Proficient with using end to end life development lifecycle and team/project management tools such as Azure DevOps, Jira or Confluence. Experience overseeing all phases of the SDLC, from requirements gathering and design through testing and ongoing support, with success, in an agile environment. Ability to articulate complex concepts to both business and technical audiences through both verbal and written channels. Expertise in fostering effective collaboration with Project Sponsors, governance stakeholders, Core Project and Delivery Teams. Proven ability to operate with minimal oversight, while also driving collaboration and coordination across teams. Must be proficient in tools used to support business analysis including Word, Excel and Visio. The expected salary range for this role is USD $66,900.00 - USD $95,000.00 Yr. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-IT1 #LI-HYBRID #AmTrust What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Not ready to apply? Connect with us for general consideration.

The Business Systems Analyst at AmTrust is the individual who has the primary responsibility to elicit, analyze, validate, specify, verify, and manage the real needs of the project stakeholders, including customers and end users. The BSA serves as the conduit between the customer community and the software development team through which requirements flow. They facilitate discussions amongst business stakeholders across the organization to ensure all groups impacted by a project are given an opportunity to provide the necessary feedback as functional requirements are gathered and confirmed. Projects can range from minor enhancements to larger and more complex work items for insurance quoting and policy management systems, and responsibilities may include production support on assigned systems. The BSA is responsible for working with IT to deliver software solutions for new and existing products and services within our company. The BSA is involved at some level throughout the entire software development life cycle and collaborates with the technology teams to ensure that they have the information they need for successful solution delivery. They serve the agile teams by ongoing and iterative prioritization of the product backlog, ensuring requirements for user stories/features are complete prior to each sprint, and addressing questions the team may have in sprint planning and throughout the sprint. The BSA is responsible for seeing that the tasks are performed properly and verifying customer satisfaction. Qualifications Bachelor of Science Degree or equivalent business experience required. 3 plus years of experience in the design and development of complex business systems preferably in the Property & Casualty insurance industry. Good working and solid background knowledge of core business analysis practices & utilization of various techniques. Successful elicitation, prioritization, documentation, and organization of requirements. Ability to document and analyze business and system processes. Ability to provide recommendations for business and/or system processes. Effective and successful requirement estimation. Experience with full SDLC methodology including requirements, design, testing and support in an agile environment. Ability to communicate effectively with both business and technical staff and convey complex ideas both verbally and in written form. Flexible team player who can work in a fast-paced environment where ambiguity exists, and priorities are subject to change. Ability to successfully collaborate with all Project Sponsors/Governance, Core Project & Delivery Team participants. Ability to share knowledge and train others. Ability to multi-task (i.e., successfully work on several projects at the same time). Ability to work independently as well as effectively on medium to large projects. Demonstration of timely delivery of projects. Ability to professionally manage challenging situations. Must be proficient in Word and Excel. 3 plus years of experience in Commercial Property & Casualty insurance required. The expected salary range for this role is ($58,500.00 - $90,000.00). Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-IT1 #LI-HYBRID #AmTrust What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Not ready to apply? Connect with us for general consideration.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Lead Business Process Consultant provides management support and strategic guidance and expertise to business case development for enterprise level initiatives across many functional areas and leads larger scale, complex, cross-functional initiatives. Drives strategic recommendations for portfolio planning with an emphasis on proactive solutions. Involved in team level development activities, such as training, mentoring, and tracking department metrics. Mentors junior team members on duties and responsibilities with supervision from leadership. Leads all levels of staff who are responsible for initiatives included in the companies operating plan in order to support their success, development and effective completion and communication of their initiative Oversee the pipeline of business cases and prioritize them based on strategic value, interdependencies, risk appetite, and available capacity. Ensure consistent methodology and rigor in business case development across all teams, providing quality assurance and coaching to Senior Business Process Consultants. Ensures that all approved business cases are transitioned to initiatives (both documentation and clear responsibilities for each initiative) and tracks ROI for launched projects and initiatives. Leads engagement and communications with senior and executive stakeholders, translating business pain points into strategic recommendations and ensures successful execution towards plan. Coordinates proactive collaboration across cross-functional teams to identify and proactively respond to stakeholder business problems. Leads larger scale, cross-functional initiatives that are intended to drive performance improvement, financial gains, customer satisfaction and improved compliance. Provides strategic and policy guidance on assigned initiatives so that all processes are considered for maximizing effective implementation and results. Organizes work teams, drives consensus and ensures end to end policy/process integrity to accomplish project work: including identification and confirmation of participants, consistent work team engagement and productivity, meeting facilitation, consensus building, recommendation documentation and implementation oversight. Assists functional and project leaders in areas as needed such as facilitation, analysis, process mapping, brain-storming, project management issues, etc. Writes and delivers communication to all levels of organization to ensure support, awareness and effectiveness of process improvement initiatives. Provides other related support as needed to improve the performance of the business. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's Degree in a related field or equivalent experience required Master's Degree in a related field preferred 7+ years experience managing, leading projects within a consulting, healthcare, and or related sectors required Licenses/Certifications: Certified Project Management Professional (PMP)-PMI preferred Process quality certification preferred Pay Range: $107,700.00 - $199,300.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Start your journey with us The Personal Lines Operations department is currently seeking a business analyst. The business analyst acts as a liaison between the users of Diamond and the technical development teams. The PL Business Analyst gathers information from state filed rules, rates and forms; tests and reviews existing workflows; interviews internal end-users and works with development staff to develop solutions that maximize functionality for our users while keeping within time and resource constraints. The PL Business Analyst develops requirement specifications and follows established procedures to communicate the requirements to the team. The PL Business Analyst acts as a Product Owner for individual Agile teams within the Personal Lines Department. Salary: The pay range for this position is $55,000 - $85,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance. Be ready to: * analyze state filing information to determine how changes should be incorporated into Diamond * gather and document Personal Lines business requirements * communicate effectively * work with the technical development team to determine solutions to problems that consider timeliness, effectiveness, and practicality in addressing customer needs Be equipped with: * strong decision making, logical thinking and sound judgment * strong written and verbal communication skills * a strong technical aptitude * excellent analytical skills with a focus on attention to detail You've earned: * a Bachelor's Degree * an API designation or an INS / AINS designation with 3 years of Personal Lines experience Enhance your talents Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career. Enjoy benefits and amenities Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages. Embrace a diverse team As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.

Note: This role may require in-office presence depending on candidate location. The Personal Lines Property & Specialty Program Delivery team is looking for an Analyst to play a key role in leading the analysis and execution of pricing program rollouts that drive USRM's profit and growth goals. In this role, you will lead the end-to-end rollouts for assigned states, gaining hands-on experience with pricing strategy and product rollout processes. You will be responsible for determining product scope, ensuring this scope is in compliance with regulations while collaborating closely with stakeholders to ensure product implementations are accurate, timely, and high quality. Join a collaborative Delivery team where your attention to detail, strong analytical skills, and continuous-improvement mindset will directly contribute to measurable results. Responsibilities Partner with the lead project manager and stakeholders to drive the development and implementation of new personal lines property and specialty pricing programs, ensuring timely, compliant, and high-quality rollouts. Fully own end-to-end state program launches - manage timelines, identify risks, create contingency plans, and escalate blockers as needed. Provide thoughtful recommendations to key stakeholders on pricing, strategy, etc. Support cross-functional workstreams and moderate-to-high complexity projects. Conduct analysis under minimal supervision to help drive business decisions; when necessary, query data to conduct ad hoc analysis of profit and loss metrics and understand and manipulate the data to tell a story and answer questions. Support creating and updating training materials and process documentation Drive continuous improvement - identify opportunities to streamline processes, increase accuracy, and accelerate state implementations. The ideal candidate will have: Strong project management, organization, and communication skills Technical aptitude with experience in SAS and/or SQL, Excel and data visualization Demonstrated ability to learn new concepts, processes, and tools quickly A keen eye for process improvement, with a proven track record of proactively identifying and driving forward change Ability to work through ambiguity, think critically, and influence others to drive quick and sound decision-making Ability to simplify complex concepts for varying audiences Intermediate knowledge of insurance pricing is a plus as well as experience in Personal Lines Property/Specialty or Product Management Qualifications Bachelor's degree in business, economics, or other quantitative field. Minimum 2 years, typically 3 years or more of relevant experience. Completion on product development program. Proficient in Excel, PowerPoint, and data analysis software (e.g., SAS, Access). Must have good planning, organizational, analytical, decision making and communication skills. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

Provides, builds, and maintains prototype data solutions to meet the needs of the enterprise. Helps ensure those solutions can be scaled appropriately. Under technical direction, works within limits and authority on assignments of moderate technical complexity and coordination. Possesses demonstrated technical knowledge and skills, including product and industry, reflective of successful progression through various job family levels. May provide guidance and assistance to lower level associates and other functional areas. If you reside within 50 miles of any of the following offices: Boston, MA; Portsmouth, NH you'll be required to go into the office twice a week. Please note this policy is subject to change. Responsibilities * Under technical direction, prototypes/develops data solutions of moderate complexity to meet the needs of the organization and business customers. * Code proof of concepts utilizing a working knowledge of multiple coding languages, leveraging reusable code modules. * May provide assistance to lower level team members. Participate in the design and development of data solutions that enable effective self service data consumption, and can describe their value to the customer. * Has an understanding of Agile techniques. * Can set expectations for deliverables of moderate complexity. * Participate in the maintenance of proof of concepts and prototype data solutions, and participates in any assessment of their viability and scalability, with partnership from IT. * Working with IT, assist in building robust systems focusing on long term and ongoing maintenance and support. * Ensure data solutions include deliverables required to achieve high quality data. * Has an understanding of Business Intelligence tools, including visualization and user experience techniques. * Can set expectations for deliverables of moderate complexity. Apply a working knowledge of the principles of metadata, lineage, business definitions, compliance, and data security to project work. Have a basic ability to understand new technologies as needed to progress initiatives. Qualifications * Working experience with SAS, SQL, PowerBI, JCL, Jira, SAP, Snowflake and Focus preferred. * 1-3 or more years' experience in coding for data management, data warehousing, or other data environments * Experience extracting data utilizing data stores * Candidate must have an analytical mind and a curious nature - able to read ambiguous regulatory guidance, ask the right questions, and translate vague instructions into precise data requirements and testable rules. Strong written and oral communication skills required. * Bachelor's degree in computer science, Computer Engineering, or related discipline preferred ∙ Masters in same or related disciplines preferred About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices * California * Los Angeles Incorporated * Los Angeles Unincorporated * Philadelphia * San Francisco

As a Principal Data Solutions Analyst within the Financial Services Portfolio, you will collaborate with the USRM Finance and Finance Planning teams to provide modern tools that simplify processes and enhance analytical insights. You will be responsible for working across finance teams to deliver a modernized planning, forecasting, and budgeting platform, as well as developing and executing a vision for implementing this platform in the US organization. Operating at the intersection of business strategy and technical development, the Data Solutions team collaborates closely with senior leadership, IT, finance, marketing, distribution, and product teams to enhance the company's ability to analyze past performance and plan for the future. By designing, building, and implementing centralized data, planning, and reporting solutions, the team plays a key role in integrating USRM functions effectively. In this role, you will: Be responsible for partnering with the Planning and Data teams to drive the design, development and implementation of new Anaplan models. Collaborate with various US-based development teams to determine stakeholder needs, propose innovative solutions to existing limitations, and facilitate better collaboration between teams. Gain exposure to new skills, technologies, and challenges regularly. The ideal candidate will: Have hands-on experience with Anaplan, including creating and translating requirements, model building, optimization, and troubleshooting. Level 1 Certification required, Level 2 Certification preferred. Possess strong analytical skills, a deep understanding of financial systems and an ability to translate complex business requirements into effective technical solutions. Leverage your expertise to drive improvements in our financial planning processes, utilizing both your technical acumen and your ability to communicate effectively with diverse stakeholder groups. Have exceptional project management capabilities as this is critical to oversee multiple parallel initiatives to enhance our enterprise application solutions. Take a collaborative approach fostering innovation and efficiency, ensuring that our team consistently delivers high-value outcomes that align with the strategic objectives of our organization. Responsibilities for this role include: Engage in collaborative efforts with stakeholders to identify and implement innovative solutions aimed at increasing process efficiency. Establish strong working relationships with team members to thoroughly understand processes, gather detailed requirements, and test solutions effectively. Employ inquisitive techniques to extract necessary information for the development of effective and efficient processes. Develop and refine business processes, implementing solutions for the collection and management of requirements to ensure they meet business needs. Collaborate with business stakeholders to identify and clarify user story acceptance criteria and support the planning of user acceptance tests. Identify issues within existing Anaplan Models and other tools, processes, and data sources, and proactively suggest improvements to enhance accuracy, reduce latency, and eliminate inefficiencies. Participate in continuous improvement efforts to enhance business processes, systems, and support mechanisms. Prepare regular status update documentation and conduct meetings for ongoing projects and solutions. Create and maintain comprehensive process documentation and lead end-user training sessions. Empower contractors through effective mentorship, fostering collaboration, and achieving collective success. Qualifications Strong written and oral communication skills required Bachelor`s Degree in Computer Science, Computer Engineering, or related discipline preferred Masters in same or related disciplines strongly preferred 5-7 years' experience in coding for data management, data warehousing, or other data environments, including, but not limited to, working in NoSQL implementation, ETL, Java, scripting languages (Python, Perl, Shell), and the Hadoop stack 5-7 years' experience as developer with top quadrant Business Intelligence tools About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

The Software Quality Assurance Analyst will develop and execute exploratory tests as well as automated tests in order to ensure product quality. This Software Quality Assurance Analyst will have experience automating tests and creating, executing and analyzing performance tests. Will interact with his or her supervisor as needed, but many activities will require independent thought and decision making. Will also be responsible for delivering quality, well-tested software into Production and performing the following essential function. Responsibilities Review requirements specifications and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive and well-structured test plans and test cases Estimate, prioritize, plan, and coordinate testing activities Design automation scripts Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Analyzes and understands requirements, devise a test strategy to adequately cover the requirements, develop high-level test scenarios that implement the strategy, elaborate scenarios into detailed test cases. Review test artifacts with QA and Development team members, and edit accordingly Work with user and partner teams to develop automated test scripts and extend the automation infrastructure Collaborate with the business and development teams to produce requirements that are well-documented and clear Maintain subject matter expertise for the systems under test and use that expertise to create, maintain and extend the test case library Participate in team process improvement to make sure everyone understands development lifecycle Qualifications All of the above with 3+ years of Quality Assurance experience. BS/MS degree in Computer Science, Engineering or a related field preferred Excellent critical thinking and problem solving skills Effectively communicate issues with software and propose solutions Strong knowledge of software QA methodologies, tools, and processes Experience in writing clear, concise and comprehensive test plans and test cases Can define and execute different types of testing The expected salary range for this role is ($66,900.00 - $100,000.00). Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-IT1 #LI-HYBRID #AmTrust What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Not ready to apply? Connect with us for general consideration.

Senior Program Manager (Business Architect) We are seeking a dynamic healthcare professional to drive innovation in utilization management (UM) and Electronic Health Record (EHR) strategy. A key focus of this role is the implementation and optimization of EHR platforms to enable bi-directional data exchange and support Cigna's strategic business objectives. As Senior Program Manager (Business Architect), you will lead project work and strategic decision-making to lower costs, mobilize EHR data with providers, and ensure compliance with privacy and security standards. Your responsibilities span defining strategic intent, building business cases, collaborating with IT and clinical teams, developing go-to-market strategies, and educating delivery teams on capability needs. Key Responsibilities: Define strategic intent, scope, product strategy, risks, and benefits in collaboration with matrix partners. Build lean business cases by partnering with multiple stakeholders across the organization. Specify operating models and clarify business functions for solution delivery. Assess existing capabilities and gather requirements for new capabilities. Facilitate cost estimation process and identify operational impacts. Develop Go-To-Market strategies: pricing, performance guarantees, client elections, marketing, reporting, and timing. Facilitate leadership decisions to rank new opportunities against an existing prioritized backlog. Educate delivery teams on strategic intent, scope, and capability needs. Stay engaged in execution to ensure strategic intent is achieved; assist in facilitating decisions and resolving key issues/risks. Monitor timeliness of execution and value realization along the targeted benefits schedule. EHR Platform-Specific Responsibilities: Lead integration and optimization efforts for Epic Payer Platform and other EHR systems. Collaborate with IT and clinical teams to ensure seamless data exchange between payer and provider systems. Analyze workflows and recommend improvement opportunities across the enterprise by leveraging EHR capabilities. Oversee implementation of new features or modules within EHR platforms to meet business requirements. Ensure compliance with data privacy and security standards during implementation. Train and support stakeholders on EHR platform functionalities relevant to payer operations. Partner with business leads to monitor project performance and troubleshoot issues. Qualifications & Competencies: Bachelor's degree required; master's degree (MBA, MHA, MPH) preferred. 5+ years' experience as a Program Manager, Business Analyst or Business Architect. Healthcare insurance experience is highly preferred. Demonstrated hands-on experience with Electronic Health Records (EHR) platforms like Epic, Oracle Cerner, Athena, etc. highly preferred. Experience implementing clinical programs (utilization management, level/site of care). Experience with process modeling tools (IBM Blueworks Live, MS Visio). Agile/Project Management certification (PMI, CSM, SAFe) or Six Sigma preferred. Proficient in Microsoft Office. Strong business acumen and ability to quickly learn new business areas. Excellent verbal, written, and presentation skills. Ability to lead and influence in direct and matrixed environments. Self-directed, results-driven, and comfortable with ambiguity and change. Some travel required (10%). If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 113,600 - 189,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Senior Business Systems Analyst is a part of the Product Management/Execution group that supports outlining and implementing software solutions. Business Analysts must be able to efficiently reach an understanding of complex tasks while using this understanding to produce project artifacts that satisfy project objectives. The Business Analyst will work as a liaison among various stakeholders to elicit, analyze, communicate, validate and document requirements for changes to business processes, policies and information systems. We are looking for someone insatiably inquisitive with attention to detail and empathetic to business needs, who will critically analyze and solve problems of a complex nature. Must be a team player with strong communication skills. Maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Collaborate with business stakeholders to gather and document requirements. Analyze and model business processes to identify areas for improvement. Develop and implement system solutions that meet business needs. Conduct system testing and validation to ensure functionality and performance. Provide ongoing support and training to users. Create and maintain documentation for system processes and procedures. Support risk management and change management activities. Stay up-to-date with industry trends and best practices. Qualifications Bachelor's Degree required from college or university or 3+ years' experience in commercial insurance and accounts receivable setting Knowledge of system development lifecycle (SDLC) and project management principles. Proven experience as a Business Analyst or similar role. Strong, professional communication skills including interacting with all levels of customer service including external customers, internal customers and senior management Able to work effectively in a team environment, building rapport and relationships Abie to work independently Proficient in synthesizing information and conveying it in a way that fosters common understanding Proficient in the use of Microsoft Office, particularly in Outlook, Word, Project and Visio Preferred: Prior experience in Commercial Lines Property & Casualty insurance. The expected salary range for this role is USD $100,200.00 - USD $125,000.00 Yr. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-IT1 #LI-HYBRID What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Not ready to apply? Connect with us for general consideration.

**Become a part of our caring community and help us put health first** The Digital Voice of Customer (VoC) Program Leader & Insights Champion will own and advance the end-to-end VoC strategy across Digital CW, ensuring measurement approaches align with customer experience goals and business priorities. This position is responsible for vendor management (Qualtrics), cross-functional stakeholder collaboration, and driving everyday self-service and adoption of VoC insights throughout the organization. The ideal candidate will develop diverse VoC touchpoints, analyze structured and unstructured data, present findings through effective storytelling, and serve as a thought leader to educate and empower teams for data-driven decision-making. **Key Responsibilities** : + Develop, execute, and continuously refine the comprehensive VoC Program strategy for Digital CW, ensuring alignment with enterprise customer experience objectives and business priorities. + Manage and cultivate the vendor relationship with Qualtrics, representing the interests of Digital CW and collaborating with the Humana Digital lead. + Partner with stakeholders across UX, Product, Business Intelligence, Operations, and other lines of business to strategize, design, and implement optimal VoC touchpoints-including expansion beyond digital channels-to capture actionable customer insights. + Champion the incorporation of VoC metrics into everyday business practices, fostering a pull-driven, self-service engagement model across the enterprise. + Analyze structured and unstructured data to identify trends, friction points, opportunities for improvement, and root causes impacting user experiences. + Synthesize and communicate insights through compelling storytelling to influence cross-functional teams and drive user-backed optimizations. + Stay current with industry trends, emerging tools, and best practices to enhance VoC program effectiveness and operational efficiency. + Serve as a thought leader, educating stakeholders and promoting a culture of data-driven decision-making. **Use your skills to make an impact** **Required Qualifications** + Bachelor's degree and 8 or more years of technical experience in data analysis OR Master's degree and 4 years of experience + 2 or more years of project leadership experience **Preferred Qualifications** + Demonstrated experience leading VOC or customer experience programs in a digital environment + Strong vendor management skills, preferably with Qualtrics or similar platforms + Knowledge of current trends and tools in customer experience measurement and analytics + Advanced experience in analysis and synthesis of quantitative and qualitative data + Excellent communication, presentation, and storytelling skills to inform and influence senior and executive leadership + Experience aggregating data across multiple sources (e.g., primary research, secondary research, operational data) + Working knowledge of primary research techniques (e.g., basic survey design) + Advanced Degree in a quantitative discipline, such as **Business, Marketing, Analytics** , Mathematics, Statistics, Computer Science, or related field + Passion for contributing to an organization focused on continuously improving consumer experiences + Experience analyzing data to solve a wide variety of business problems and create data visualizations that drive strategic direction + Advanced experience working with big and complex data sets within large organizations + Proven ability to work with cross-functional teams and translate requirements between business, project management and technical projects or programs + Proficiency in understanding Healthcare related data + Experience creating analytics solutions for various healthcare sectors + Advanced in SQL, SAS and other data systems + Experience with tools such as Tableau and Qlik for creating data visualizations + Expertise in data mining, forecasting, simulation, and/or predictive modeling Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $117,600 - $161,700 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 04-17-2026 **About us** Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our ***************************************************************************

At Liberty, our Personal Lines Property & Specialty Product team partners across the company design and launch home and specialty insurance solutions - from homeowners (property) and condos to renters and other niche lines (specialty)- that meet evolving customer and agent needs. We focus on preparing and executing program rollouts, delivering on our growth roadmap, and modernizing pricing and the technology that supports the work we do. Organized into five functions-State Management, Development, Delivery, Underwriting Effectiveness, and Specialty-we collaborate closely to meet our goals and help customers feel secure today and confident about tomorrow. The Property & Specialty Program Delivery team is looking for a Manager II, Product Analysis to join a committed and collaborative team environment. In this position, you will lead analysts through the development and implementation of the latest Property & Specialty pricing programs. You will be a key player in enabling Liberty to achieve our profitable growth aspirations, driving the implementation of new pricing products and serving as a Product expert for our cross-functional partners. This role provides an opportunity to contribute to high visibility and high impact initiatives through a team of product analysts. You may also lead cross-functional initiatives with the goal of improving both speed and accuracy in the Delivery rollout process. Responsibilities: Lead the development of and implementation of the latest countrywide P&S pricing initiatives Manage and develop a team of 5-6 analysts who are responsible for state-specific project launches Independently lead workstreams with much cross-functional collaboration to ensure existing and future rollout tools, data and processes are best in class, while also managing direct reports who own workstreams Lead the development of analytic tools and queries (i.e. complex excel files, processes and process documentation) Communicate project updates cross-functionally and to P&S Product leadership Preferred qualifications: 7+ years of relevant experience, with progressively more responsibility, within an insurance organization The ability to develop and manage a team in a fast-paced environment, prioritizing team culture and a DE&I focus People leading experience beneficial, but not required Experience with pricing products beneficial, but not required Highly developed quantitative analysis and problem-solving skills Excellent project management and cross-functional collaboration skills (planning, timeline management, gaining buy-in, organization, contingency planning, etc. MBA or advanced degree in quantitative field preferred but not required Qualifications Advanced knowledge of data sources, tools, software applications and business drivers. Advanced knowledge of business operations, policies, procedures, and priorities, to include a strong understanding of the function's value chain and market conditions. Demonstrated ability to exercise influence, engage employees; communicate effectively; promote collaboration, team work and change initiatives; and build value for customers through a service orientation, innovation, and continuous improvement. Displays solid business acumen and integrated thinking. Competencies typically acquired through a Bachelor's degree or equivalent experience. Advanced degree preferred. Minimum of 7 years of relevant experience to include business analysis work and prior experience working in an effective leadership capacity. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: *********************** Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices California Los Angeles Incorporated Los Angeles Unincorporated Philadelphia San Francisco We can recommend jobs specifically for you! Click here to get started.

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Integrates, conforms, profiles and maps complex data, and provides quality assurance oversight (data error detection and correction) on business processes where data is collected, stored, transformed, or used. Examines more complex data to optimize the efficiency and quality of the data being collected, resolves complex data quality problems, and collaborates with the business and ETL database developers to improve systems and database designs. Interprets and analyzes complex data from multiple sources including claims, provider, member, and encounters data. Proactively identifies and assesses the business impact of trends Develops, executes, maintains, and troubleshoots complex scripts and reports developed using SQL, Microsoft Excel, or other analytics tools Identifies and performs root-cause analysis of data irregularities and presents findings and proposed solutions to leadership and/or customers Manages multiple complex and variable tasks and data review processes with no supervision within targeted timelines and succeeds in a demanding, quickly changing environment Delivers business solution architecture and implementation validation Engages in data profiling and source to target mapping. Works on complex data integration from disparate sources. Applies senior level expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understands how customers interact with analytic products Supports multiple functions and levels of the organization and effectively, both verbally and visually, communicates findings and insights to non-technical business partners Engages with customers and business partners to gather requirements and validate results Presents data-driven insights and recommendations to both internal and external stakeholders, soliciting and incorporating feedback when required Performs other duties as assigned Complies with all policies and standards Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) and Requires 4 - 6 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Experience with Big Data; Data Processing Experience with Data Manipulation; Data Mining Experience with one or more of the following Programming Concepts; Programming Tools; Python (Programming Language); SQL (Programming Language) Experience with Agile Software Development Soft Skills: Intermediate - Seeks to acquire knowledge in area of specialty Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions Intermediate - Ability to work independently Intermediate - Demonstrated analytical skills Intermediate - Demonstrated project management skills Intermediate - Demonstrates a high level of accuracy, even under pressure Intermediate - Demonstrates excellent judgment and decision making skills Pay Range: $73,800.00 - $132,700.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act