Field Care Coordinator - Remote in Idaho - Multiple Locations
Program coordinator job at UnitedHealth Group
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start **Caring. Connecting. Growing together**
As a part of the care management team, the Care Coordinator will be the primary care manager for a panel of members with chronic and complex health care needs. This position will provide support to the broader team with clinical and non-clinical activities to support a person-centered approach to care coordination. Care coordination activities will focus on supporting members' medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.
This is a fast-paced working environment that requires the ability to multitask with attention to detail and excellent organizational skills.
If you are located in Ada, Adams, Canyon, Gem, Owyhee, Payette, or Washington Counties, ID, you will have the flexibility to work remotely* as you take on some tough challenges.
This is a hybrid- based position up to 75% of time in field when business requires with a home - based office. You will work from home when not in the field.
**Primary Responsibilities:**
+ Serve as the primary care manager for dual eligible members
+ Engage people face-to-face and/or telephonically to complete a comprehensive needs assessment or wellness assessment (as appropriate), including assessment of medical, behavioral, functional, cultural, and social drivers of health (SDoH) Develop and implement individualized, person-centered care plans inclusive of goals, opportunities and interventions aligned with a person's readiness to change to support the best health and quality of life outcomes by meeting them where they are in their health journey
+ Partner and collaborate with the internal care team, providers, and community resources/partners to implement care plans and remove obstacles so the member can successfully stay in or return to the community (when appropriate
+ Assist members with obtaining necessary HCBS supports and services
+ Provide referral and linkage as appropriate and accepted by the individual being served (may include internal consult opportunities such as Housing Navigator, Pharmacy Team, Peer Specialist, etc. or community-based provider referrals such as PCP, specialists, medication assisted therapy referrals, etc.)
+ Support proactive discharge planning and manage/coordinate care transition following ER visit, inpatient or Skilled Nursing Facility
+ Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
+ Advocate for people and families, as needed, to ensure that the member's needs and choices are fully represented and supported by the health care team
+ Support Provider and Facility nonclinical questions (credentialing, claims, etc.) connecting them to the correct Health Plan and/or UHC resources
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Must meet one of the following current and unrestricted Idaho license in one of the below:
+ RN
+ LCSW, LMSW, LSW, LCPC, LPC, LMFT, LAMFT
+ LPN/LVN
+ Two-year degree (or higher) AND 2+ years of experience in Healthcare or Healthcare related industry
+ 1+ years of experience working with people that have Medicaid / Medicare or who have significant social drivers of health (SDoH) needs
+ 1+ years of experience with MS Office, including Word, Excel, and Outlook
+ Driver's License and access to reliable transportation and the ability to travel within assigned territory to meet with members and providers up to 75% of time depending on member and business needs
+ Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
+ Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
+ Reside in Ada, Adams, Canyon, Gem, Owyhee, Payette, or Washington County, Idaho
**Preferred Qualifications:**
+ CCM certification
+ Two-year degree and 2+ years of experience, preferably as a Healthcare Paraprofessional
+ Experience working with an Electronic Health Records (EHR) system for documentation
+ Demonstrated experience / additional training or certifications in care in rural settings homelessness, food insecurity, behavioral health, co-occurring conditions, IDD, Person Centered Care, Motivational Interviewing, Stages of Change, Trauma-Informed Care
+ Experience supporting individuals with complex and chronic conditions including those residing in a nursing facility or that meet nursing facility level of care within the community
+ Background in Managed Care
+ Experience working in team-based care
+ Bilingual in Spanish or other language specific to market populations
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 to $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
Program Administrator
Edina, MN jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Mobile, AL jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Miami, FL jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Chattanooga, TN jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Fort Lauderdale, FL jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Palm Beach Gardens, FL jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Atlanta, GA jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Louisville, KY jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Nashville, TN jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Raleigh, NC jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Chicago, IL jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Wisconsin jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
Instagram
Facebook
X
LinkedIn
Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyProgram Administrator
Gila Bend, AZ jobs
Company:Marsh McLennan AgencyDescription:
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Program Administrator at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As the PMO Program Administrator within MMA Technology, you will play a pivotal role in connecting the dots between demand, delivery, and resources. You will be responsible for maintaining the systems and reports that track the MMA Tech Project Portfolio, which helps us understand what work is in flight, what's upcoming, and where capacity constraints may impact priorities -- enabling leadership to make informed decisions about how we deliver value.
You will be responsible for:
Maintaining and updating the enterprise project portfolio in Planview-tracking status, milestones, delivery health, and dependencies.
Building, managing and sharing dashboards and reports that highlight portfolio progress, resource utilization, capacity vs. demand, and upcoming initiatives.
Collaborating with project managers, product owners and delivery teams to ensure consistent, timely updates of project data and forecasts.
Tracking current and forecasted demand across IT functions; monitoring resource capacity by role/team and identify potential bottlenecks or under-utilization.
Using portfolio-management tools (primarily Planview) and supporting systems to model “what-if” scenarios for new initiatives, shifts in delivery timelines, or resource changes.
Serve as the tool administrator and data steward for Planview: configuring and maintaining projects/portfolios, resource pools, templates, dashboards, and user roles.
Conducting regular data-quality reviews to ensure accuracy of project, resource and capacity data. Identifying improvements to simplify workflows and improve reporting.
Engaging with stakeholders across IT (project managers, resource leads, leadership) to translate data into actionable insights and facilitate governance or prioritization meetings.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
Hands-on experience with project portfolio management tools (experience with Planview preferred).
Strong analytical skills with ability to translate data into insights and executive-ready reports/dashboards.
Excellent communication and interpersonal skills-with ability to work effectively across delivery, resource, and leadership teams.
Ability to manage systems, enforce data integrity, and support process improvements.
Bachelor's degree in Business Administration, Information Systems, or a related field (or equivalent experience).
4 years of experience in a PMO, portfolio management, or demand/capacity planning environment.
These additional qualifications are a plus, but not required to apply:
Familiarity with IT resource management, capacity planning, or agile portfolio management concepts.
Experience with Power BI or similar reporting tools
Background in IT or technology project environments.
Working knowledge of financial tracking or forecasting concepts (effort, cost, ROI).
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
Generous time off, including personal and volunteering
Tuition reimbursement and professional development opportunities
Remote work
Charitable contribution match programs
Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
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Who
you
are is who
we
are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-REMOTE
The applicable base salary range for this role is $90,000 to $157,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:December 18, 2025
Auto-ApplyHealth Program Administrator
Albany, NY jobs
Applications to be submitted by December 26, 2025
Compensation Grade:
P18
Compensation Details:
Minimum: $66,442.00 - Maximum: $66,442.00 Annually
Positions with a designated work location in New York City, Nassau, Rockland, Suffolk, or Westchester Counties will receive a $4,000 annual downstate adjustment (pro-rated for part-time positions).
Department
(OHEHR) AI - AIDS Institute
Job Description:
Responsibilities
The Health Program Administrator will work in the Office of Administration and Contract Management, which is a very busy office within the AIDS Institute that manages the administrative and fiscal process for all contracts and payments processed through the New York State Department of Health and Health Research, Inc. (HRI) as well as oversees all solicitations/procurements and purchase/travel requests for the AIDS Institute. The position will have a variety of responsibilities related to solicitations/procurements, federal purchases and staff travel. The incumbent in this position will work in several databases and various grants and financial management systems daily. This position will work closely with staff across multiple offices to help ensure procurements and solicitations for the AIDS Institute such as Request for Applications (RFAs) and Request for Proposals (RFPs) are complete and published on time. Duties include but are not limited to: review and maintain all documents related to the solicitation/procurement process, track the status of all solicitations from inception to awarding contracts, input and maintain data into databases pertaining to solicitations, review purchase requests to ensure and confirm the appropriate use of grant funding based on federal regulations, contribute toward the development of training materials and resources, provide technical assistance to program staff and perform other appropriate related duties including supervising staff.
Minimum Qualifications
Bachelor's degree in a related field and two years of experience in the administration of personnel, fiscal, or other related operational activity; OR an Associate's degree in a related field and four years of such experience; OR six years of such experience. A Master's degree in a related field may substitute for one year of such experience.
Preferred Qualifications
Experience working on the development of solicitations/procurements from an administrative lens; experience working in a grants management system; experience providing training and technical assistance; at least one year of experience reviewing purchase requisitions to support expenses for allowability and appropriateness of cost.
Conditions of Employment
Grant funded position. Compliance with funding requirements such as time and effort reporting, grant deliverables, and contract deliverables, is required.
Valid and unrestricted authorization to work in the U.S. is required. Visa sponsorship is not available for this position.
Travel up to 25% of the time will be required.
The selected candidate must reside within a reasonable commuting distance of the official work location specified in the job posting and must also be located in or willing to relocate to one of the following states: New York, New Jersey, Connecticut, Vermont, or Massachusetts, prior to hire. Telecommuting will be available.
HRI participates in the E-Verify Program.
Affirmative Action/Equal Opportunity Employer/Qualified Individuals with Disabilities/Qualified Protected Veterans
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About Health Research, Inc.
Join us in our mission to make a difference in public health and advance scientific research! At Health Research, Inc. (HRI), your work will contribute to meaningful change and innovation in the communities we serve! At HRI, we are on a mission to transform the health and well-being of the people of New York State through innovative partnerships and cutting-edge public health initiatives. As a dynamic non-profit organization, HRI plays a crucial role in advancing the strategic goals of the New York State Department of Health (DOH), Roswell Park Comprehensive Cancer Center (RPCCC), and other health-related entities.
HRI offers a robust, comprehensive benefits package to eligible employees, including:
Health, dental and vision insurance - Several comprehensive health insurance plans to choose from;
Flexible benefit accounts - Medical, dependent care, adoption assistance, parking and transit;
Generous paid time off - Paid federal and state holidays, paid sick, vacation and personal leave;
Tuition support - Assistance is available for individuals pursuing educational or training opportunities;
Retirement Benefits - HRI is a participating employer in the New York State and Local Retirement System and offers optional enrollment in the New York State Deferred Compensation Plan. HRI provides a postretirement Health Benefits Plan for qualified retirees to use towards health insurance premiums and eligible medical expenses;
Employee Assistance Program - Provides educational and wellness programs, training, and 24/7 confidential services to assist employees, both personally and professionally;
And so much more!
Auto-ApplyMedicaid Quality Program Administrator
Tustin, CA jobs
Job Details LIBERTY Dental Plan of California - Tustin, CA LIBERTY Dental Plan of Florida - Tampa, FL; LIBERTY Dental Plan of Nevada - Las Vegas, NV; Oklahoma City - Oklahoma City, OK; Uniondale - Uniondale, NY Hybrid Full Time $68500.00 - $80000.00 Salary/year Day
Lead the Way in Quality Care!
Job Summary
Are you passionate about driving quality in healthcare and making a difference in underserved communities? We're looking for a Medicaid Quality Program Administrator to join our dynamic Quality and Utilization Management team. In this role, you'll be the subject matter expert on Medicaid quality programs, leading projects, ensuring regulatory compliance, and championing performance improvement initiatives.
This is your opportunity to use your project management skills and healthcare knowledge to positively impact Medicaid programs while working in a supportive, mission-driven environment.
What You'll Do
Become the go-to expert on Medicaid quality program requirements, performing research and ensuring compliance with contractual and regulatory standards.
Lead and manage strategic quality initiatives from start to finish, including performance audits, project planning, and cross-functional collaboration.
Develop and maintain comprehensive work plans with clear deliverables, responsibilities, and timelines for Medicaid contracts.
Support quality and performance improvement plans, including contract readiness reviews and ongoing compliance assessments.
Conduct quantitative and qualitative analysis of Medicaid quality data, identifying insights and recommending improvements.
Ensure alignment with accreditation and quality standards, leveraging industry best practices and evidence-based methodologies.
Safeguard protected health information (PHI) in accordance with HIPAA and company policies.
Foster a safe, respectful, and productive work environment across all levels of the organization.
What You Bring
Education & Experience:
Bachelor's degree in Healthcare Administration or related field (or equivalent combination of education and experience).
3-5 years of project management experience.
Experience in Dental Managed Care or Medicaid Program Management is highly preferred.
Skills & Competencies:
Strong command of project management, organizational, and analytical skills.
Advanced Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Skilled in facilitation and training, especially in adult learning.
Comfortable working independently and juggling multiple priorities.
Deep understanding of Medicaid regulatory and contractual quality requirements.
Excellent written and verbal communication skills; bilingual candidates encouraged to apply.
Committed to exceptional service for both internal and external stakeholders.
Why Join Us?
Purpose-Driven Mission: Help improve access and quality of care for Medicaid populations.
Collaborative Culture: Work with a team of experienced professionals who value integrity, innovation, and inclusion.
Professional Growth: Opportunities to lead initiatives, develop your expertise, and grow within the organization.
Flexibility & Balance: We support work-life balance and a hybrid work environment where possible.
Competitive Benefits: Comprehensive benefits package including health, dental, vision, 401(k), and more.
Apply Today!
Take the next step in your career while making a real impact.
Apply now to become our Medicaid Quality Program Administrator and help lead the way in delivering excellence in care.
Location
Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States. * This position is being offered as Hybrid, preferably near our Corporate Office in Tustin, California, or near our other office locations in Las Vegas, NV, Oklahoma City, OK, Uniondale, NY, or Tampa, FL.
What Liberty Offers
Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That's why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.
Our first-class benefits package supports employees and their dependents with:
Competitive pay structure and savings options to help you reach your financial goals.
Excellent 401(k) retirement benefits, including employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice through Financial Engines.
Affordable medical insurance, with low-cost premiums for employee-only coverage. Liberty subsidizes the cost for eligible dependents enrolled in the plan.
100% employer-paid dental coverage for employees and eligible dependents.
Vision insurance with low-cost premiums for employee-only coverage and dependents.
Company-paid basic life and AD&D insurance, equal to one times your base salary, with options to purchase additional supplemental coverage.
Flexible Spending Accounts for healthcare and dependent care expenses.
Voluntary benefit programs, including accident, critical illness, and hospital indemnity insurance.
Long-term disability coverage.
Expansive wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
Employee Assistance Program (EAP) to support mental health and well-being.
Generous vacation and sick leave policies, with the ability to roll over unused time.
10 paid company holidays.
Tuition reimbursement for eligible educational expenses.
Remote or hybrid work options available for various positions.
Compensation
In the spirit of pay transparency, the base salary range for this position is $68,500 - $80,000, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.
Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.
Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.
Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.
We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Sponsorship and Relocation Specifications
Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.
No relocation assistance or sponsorship available at this time.
Admissions Specialist
Glenville, NY jobs
Full-time Description
Admissions Specialist
Conifer Park is looking for an Admissions Specialist to join our intake team in Glenville, NY. In this role, you will coordinate and perform all tasks required to prepare a patient for an admission. This includes greeting and admitting all incoming patients, family, referents and completing appropriate paperwork as needed and assigned. You will then meet with patient to review all data entry for accuracy and make corrections as necessary.
Schedule: Mondays- Fridays 9:00AM -5:30PM
Requirements
2 year/Associate's Degree and minimum 1 year in Chemical Dependency or in an office environment.
We offer competitive wages, benefits, and a pension plan in a supportive working environment.
Background checks, pre-employment & drug screenings required.
We are an equal opportunity employer according to current standards.
INDMP
Salary Description $16.28 - $21.60
Programs Administrator- National Accounts
Denver, CO jobs
The Program Administrator provides administrative and client support for the Programs team. responsibilities * Program Administrator is responsible for providing administrative and client support * Serves as first line of contact for client service
* Assists in the renewal process-updating specifications and applications/exposure schedule to reflect changes during the year, and orders loss information where appropriate
* Ensures accuracy of information and helps manage and improve workflows and processes
* Follows policies and procedures to make the overall practice more efficient and effective
* Responsible for billing process (traditional and bulk bill), including oversight of IOS processes
* Client payment follow-ups
* Certificates of insurance (24-hour turnaround, including lender requests)
* Execute Surplus Lines filings, as needed
* Work with other internal departments for renewals, as needed
* ImageRight filing
* New mail processing
* Tracking carrier requests and endorsements, communicating with underwriting as needed
* Send invoices, policies, endorsements and other policy-related material to clients
* Assist with policy checking
* Assist with binding subjectivities, as needed
* Assist with various forms of policy reporting, as needed
* Comply with Lockton procedures and policies
* Protect the confidentiality of information learned by performing the duties of the position
* Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
* Perform other work-related duties, as assigned
#LI-OE1
Programs Administrator- National Accounts
Denver, CO jobs
The Program Administrator provides administrative and client support for the Programs team.
responsibilities • Program Administrator is responsible for providing administrative and client support • Serves as first line of contact for client service
• Assists in the renewal process-updating specifications and applications/exposure schedule to reflect changes during the year, and orders loss information where appropriate
• Ensures accuracy of information and helps manage and improve workflows and processes
• Follows policies and procedures to make the overall practice more efficient and effective
• Responsible for billing process (traditional and bulk bill), including oversight of IOS processes
• Client payment follow-ups
• Certificates of insurance (24-hour turnaround, including lender requests)
• Execute Surplus Lines filings, as needed
• Work with other internal departments for renewals, as needed
• ImageRight filing
• New mail processing
• Tracking carrier requests and endorsements, communicating with underwriting as needed
• Send invoices, policies, endorsements and other policy-related material to clients
• Assist with policy checking
• Assist with binding subjectivities, as needed
• Assist with various forms of policy reporting, as needed
• Comply with Lockton procedures and policies
• Protect the confidentiality of information learned by performing the duties of the position
• Make a positive contribution to customer satisfaction and constantly strive to improve service to the customer
• Perform other work-related duties, as assigned
#LI-OE1
Position qualifications
• GED/High School Diploma required. The ideal candidate will possess a Bachelor's degree in Business Administration or related field and/or years of experience equivalent
• General understanding of commercial property and casualty insurance preferred
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• High aptitude for accuracy in mathematical calculations
• Strong attention to detail and high degree of accuracy in data entry required
• Organizational and time management skills to prioritize workloads to meet time sensitive deadlines required. Must be results-oriented with the ability to change priorities as needed
• Must have above-average verbal, written, and interpersonal skills to interact with associates at all levels of responsibility, along with the ability to communicate with tact and diplomacy
• Legally able to work in the United States
This position may be eligible for annual discretionary bonus consideration.
Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits.
PLEASE NOTE- The salary range below is an estimate. The salary offered may vary depending on the candidate's geographic location, job-related knowledge, experience, education, certifications, and skills.
Additional Information
Provider Outreach Specialist - National Remote
Program coordinator job at UnitedHealth Group
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The more you do, the more you learn. And as you learn you find new doors opening that challenge you to bring your best. This Provider Outreach Specialist role with UnitedHealth Group will call on your knowledge, your energy and your commitment to making health care work more effectively for more people. Your expertise in provider networks can help us build in the next phase of evolution. In this role, you'll use your expertise and analytical skills to help determine how clinical providers group up by specialty and service line. As you do, you'll discover the resources, backing and opportunities that you'd expect from a Fortune 5 leader.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
* Inbound and outbound calling to connect virtually to establish positive, long-term, consultative relationships with physicians and medical groups
* Functioning independently with outreach to provider groups to discuss Optum tools and programs focused on improving the quality of care for Medicare Advantage, Medicaid and ACA Members
* Provide support for Risk and Quality Client Programs such as Healthcare Patient Assessment Form by ensuring correct delivery of data/forms to the correct providers, portal training and the return of the data to coding ops, ensuring accurate payments are occurring for each provider based on client contract
* Assist providers in understanding quality and CMS-HCC Risk Adjustment driven payment methodology and the importance of proper chart documentation of procedures and diagnosis coding
* Delivers diagnosis coding tools to providers
* Collaborates with doctors, coders, facility staff and a variety of internal and external personnel on a wide scope of Risk Adjustment and Quality education efforts
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
* High School Diploma/GED (or higher) OR 2+ years of experience with Medicare Advantage, Medicaid and ACA programs
* 1+ years of Provider Support experience in a high volume preferably (80 - 100 outreaches a week)
* 6+ months of experience with Medicare Advantage, Medicaid or ACA programs
* 6+ months of experience working within a HIPAA environment
* Intermediate level of proficiency in MS Office (Excel (Pivot tables, excel functions), PowerPoint and Word)
Preferred Qualifications:
* 1+ years of experience with provider groups within an office environment or provider services
* Knowledge of HEDIS and Stars
* Ability to work independently toward individual and team metrics
* Ability to interact and verbally communicate effectively with provider offices and all levels of personnel in a professional, courteous, and effective manner with excellent customer service skills
* Demonstrated organizational and prioritization skills
* All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
The salary range for this role is $23.70 to $46.35 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #GREEN