Senior Director jobs at UnitedHealth Group - 82 jobs

**Explore opportunities at Proceed Finance, part of the Optum family of businesses.** We're a Nebraska-based financial technology company that is an established leader in the markets we serve. As patient financing experts, we create affordability for life-changing treatment so patients can restore their health and happiness. Come be a part of our innovative culture and make an impact with our rewarding career opportunities. Join us and discover the meaning behind **Caring. Connecting. Growing together.** The Vice President of Risk Management will be a pivotal member of the leadership team, responsible for overseeing the company's risk management strategies and processes. The Vice President of Risk Management is responsible for risk, underwriting, credit, collections, and loss mitigation. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. **Primary Responsibilities:** + Defines and implements key performance indicators and strategic objectives for the division and, as appropriate, the entire organization; facilitates measurement of those objectives, reporting results to the executive team + Develop and implement comprehensive risk management strategies to mitigate financial, operational, and compliance risks + Drafts and implements policies and best practices to support achievement of objectives and required standards + Streamline and optimize operational processes to enhance productivity and reduce costs + Collaborate with other leaders to identify and pursue strategic business opportunities + Lead and mentor the risk management and operations teams, fostering a culture of continuous improvement + Ensures availability of adequate and appropriate equipment, staffing, and systems; recommends additional staffing and services + Utilize data analytics to identify trends, assess risks, and make informed decisions + Communicates department, program, and project performance and process to senior leadership through periodic status reports and presentations + Develop and oversee crisis management plans to ensure business continuity + Ensures compliance with industry and legal regulations and best practices, and adherence to company processes and procedures + Maintains knowledge in developing trends and technologies in the industry + Work closely with other senior executives to align risk management and operational initiatives with overall company strategy + Facilitates implementation of new systems and major modifications of existing systems to reduce downtime + Performs other duties as required You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + Bachelor's degree in Business Administration, Finance, Data Analytics, or a related field; master's degree preferred and/or Project Management Professional (PMP) certification + 15+years in risk management with at least 7 years in senior leadership capacity. + 5+ years of experience constructing and making presentations to C-level executives + Solid understanding of regulatory requirements and compliance + Proficient with the financial tools required to make estimates, business forecasts, and strategic + Proficiency using Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) + Proficiency with data analytics tools and methodologies + Proven track record of developing and implementing successful risk management strategies + Proven excellent verbal and written communication skills + Proven solid analytical and problem-solving skills with a proven ability to improve business processes and practices to reduce costs and increase efficiency + Proven interpersonal and negotiation skills + Proven exceptional leadership and team management abilities decisions + Proven solid organizational skills and attention to detail + Proven excellent time management skills with a proven ability to meet deadlines + Proven ability to work in a fast-paced environment + Proven entrepreneurial mindset **Preferred Qualifications:** + Experience with CRM, Zoho/Salesforce + Experience in the healthcare or patient financing industry + Experience with financial technology and digital payment solutions + Knowledge of elective procedures in dentistry and generative medicine **Work Environment:** + Work is performed in a standard office setting + The noise level in the work environment is usually quiet + Ability to travel approximately 15% of the time **Physical Demands:** + Sedentary work that primarily involves sitting/standing + Light work that includes moving objects up to 20 pounds occasionally + Prolonged periods of sitting at a desk and working on a computer *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $156,400 to $268,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. **Application Deadline:** This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._

A leading health service provider in Washington is seeking an experienced Associate Director of Finance Data Management to support configuration control, data management, and deficiency reporting. This role requires strong collaboration across teams to establish data architecture and adherence to compliance standards. The ideal candidate should have a Bachelor's degree and extensive operational experience within Finance, coupled with a solid understanding of data manipulation and ERP systems. This position also includes a competitive salary and bonus incentives. #J-18808-Ljbffr

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Responsible for Centene pharmacy operations in Arkansas, including QualChoice, Arkansas Health & Wellness, Arkansas Total Care, and Wellcare. Regular travel to Little Rock, Arkansas required. Position Purpose: Manage all aspects of pharmacy operations in two markets with multiple products. Perform duties to develop, direct and implement a pharmacy benefit management program. Aid in formulating and administering related organizational policies and procedures, including pharmacy service quality, pharmacy utilization management and achievement of Company goals for pharmacy and medical programs. Establish the strategic vision, objectives and policies and procedures for the pharmacy program in support of the Corporate strategic vision for multiple plans and markets. Plan, direct and implement pharmacy activities for multiple plans and products. Act as the pharmacy contract administrator for the development and implementation of key contracts and ensure that relevant performance standards are met by vendors. Participate in external accreditation initiatives for multiple plans and products. Manage and analyze operating costs and participate in preparing materials needed for budget planning or special initiatives. Generate, review and analyze drug utilization, utilization management, financial and other ad-hoc reports, records and directives. Confer with staff to obtain data required for planning work function activities. Review statistical analysis in support of recommendations and/or decision making for policies and operational procedures. Maintain daily communication with plan management relative to each market and product. Manage pharmacy department staff to assure adequate coverage and support in multiple locations and for multiple products. Support provider education initiatives such as counter detailing and incentive programs in multiple markets. Education/Experience: Bachelor's degree in Pharmacy or advanced pharmacy degree (PharmD., M.S.) from an accredited college of pharmacy. 6+ years of clinical pharmacy care experience. 1+ years of experience managing a pharmacy program. Managed care, retail or hospital pharmacy experience required. Thorough knowledge of pharmaceutical care and pharmacy benefit management practices. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff. Licenses/Certifications: Current Pharmacist license. Ability to receive license in additional states as required. Valid driver's license.Pay Range: $185,700.00 - $352,500.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. This role will cover the Midwest Region. Open to candidates in IL, MI, OH, KY, WI and IN. Position Purpose: Develop and direct strategic business initiatives within product offerings, management, development, and enhancement, integration of adaptive technologies, and support of sales and clients. Develop and lead long term product development and enhancement initiatives that cross and/or integrate product Ensure subject matter expertise is infused into all products to ensure processes are being followed during the product development process, including consumer experience, software engineering, clinical, and behavior change science Identify and support the integration of duplicative products/interventions across all business units Ensure consistent and seamless integration of adaptive technology and expert team-based services across all product portfolios to ensure optimal behavior change outcomes. Ensure product department has full knowledge of and access to all Envolve PeopleCare™ legacy and CNC resources in terms of both consumer-facing technology assets and expert team resources, Support sales and client services across all business units with product customization in consultation with all product stakeholders Support in the financial analysis of product performance while ensuring product management/enhancement and new product development strategic plans and ongoing product assessments have documented value propositions and financial performance parameters Education/Experience: Bachelor's degree in related field or equivalent experience. 7+ years of product development/management or related experience. Experience with product planning, development, execution, and product financials. Experience across different market segments and product types.Pay Range: $148,000.00 - $274,200.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

The Senior Director, Affordability Strategy will serve as a leader responsible for shaping the affordability roadmap across the national ancillary and payment integrity teams at Cigna Healthcare. This role seeks an experienced strategist with deep healthcare expertise, capable of influencing executive decision-making and driving the ideation, design, and oversight of new affordability initiatives and solutions that align with enterprise and Cigna Healthcare organizational goals. The ideal candidate will bring a consulting-grade toolkit, strong analytical and financial acumen, and a proven ability to operate at the intersection of innovation, business strategy, financial and operational execution. The role will also be responsible for comprehensively looking at the provider and payer landscape to identify and drive innovative approaches to address medical and admin cost trends, provider behavior, billing behavior, and improve health plan operations. Responsibilities Strategic Leadership & Execution * Drive annual strategic refresh cycles, including 3-year outlook planning and initiative prioritization * Defines reimbursement policies and tactical goals and objectives; directs strategy execution * Assists affordability leadership in defining short and long-term strategic needs, and work through multi management levels to track plan progress and execution * Identify emerging trends impacting medical costs to inform new program and product development * Serve as a strategic advisor to Cigna Healthcare senior affordability, clinical and operational leadership, translating enterprise and organizational priorities into actionable initiatives * Act as a catalyst for change, positioning the Cigna Healthcare affordability and payment integrity team as a leading program help with value creation within the organization Affordability programs * Support the design and refinement of affordability programs tailored to address specific trends and populations * Partner with analytics, operations, product, and clinical teams to validate business cases and define success metrics * Identify new and scalability of affordability programs and initiatives * Support go-to-market strategies, communication and enablement efforts for new solutions * Accountable for enabling the strategy set by leadership Cross-Functional Collaboration & Communication * Collaborate with matrix partners across contracting, operations, clinical, finance, product, sales, transformation and innovation teams within Cigna Healthcare and across the enterprise to ensure alignment and execution. * Develop executive-level communications, including strategy memos, presentations, reports, stakeholder updates and create comprehensive narratives Market & Competitive Intelligence * Conduct external scans of the healthcare landscape to identify innovation and affordability opportunities and competitive threats, using data and qualitative performance to advise management relative to the national network and payment integrity strategy * Analyze internal capabilities and gaps to inform strategic priorities and decisions * Synthesize internal and external insights into actionable recommendations that shape enterprise and organizational growth initiatives Execution & Performance Management * Track and report on initiative performance, ensuring alignment with financial, operational clinical impact and experience goals * Synthesize annual and multi-year plans to demonstrate tie back to affordability and enterprise strategies and goals Qualifications * Bachelor's degree required; MBA, MPH, MHA or relevant advanced degree preferred. * 8+ years with progressive experience in healthcare strategy or finance, ideally with exposure to top-tier consulting or payer/provider/integrated delivery system strategy roles * Demonstrated expertise in innovation, product development, and emerging technologies in healthcare * Exceptional strategic thinking, problem-solving, and executive communication skills. * Proven ability to deliver creative solutions to complex challenges * Skilled in managing action items, tracking progress, and ensuring timely follow-ups is preferred * Financial acumen and experience with business case development * Experience working in a matrixed organization with strong internal relationship-building skills * Excellent communication skills with the ability to translate complex topics into clear, actionable insights Preferred Qualifications * Experience in a top-tier strategy consulting firm or in a corporate strategy function within a leading healthcare organization * Experience in payer or integrated delivery system environments * Familiarity with emerging technologies and AI/ML applications in claims settings If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 193,300 - 322,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT ***Highly preferred that candidate resides in the state of Florida in either, Tampa, Orlando, Miami, or surrounding areas.*** Position Purpose: Creates and implements Network Transformation initiatives across a market. Develops Provider Relations Management team to effectively achieve market targets while collaborating with internal departments to drive improvement of provider performance. Leads and develops team of Provider Relations Managers and/or Network Performance advisors to meet/exceed provider performance and provider satisfaction key metrics. Conducts field rides with Provider Relations Representatives to gauge their performance and provide coaching and development in order to improve the business results. Identifies team skill set deficiencies and implements proper professional development plans. Monitors Provider Performance action plans and tracks provider performance improvement. Ensures compliance with enterprise provider performance and relationship model and team engagement of provider performance reporting. Drives improvement of provider performance by analyzing, interpreting and communicating financial, utilization and quality metrics. Establishes and leads collaborative effort with internal cross-functional market and shared services departments to support provider performance and resolve network and operational barriers/challenges. Responsible for understanding HEDIS and STARS measures and partners with Quality Team to drive improvement of quality provider performance. Responsible for understanding the differences between Risk and Value-Based contractual arrangements. Plans, prepares and executes effective group meetings/discussions with proper objectives and outcomes. Plans, conducts and directs provider contractual terms and provider account management. Assists in monitoring and developing High Performing Practices and drives Network Transformation Strategies to optimize member outcomes. Strategizes membership growth and retention for High Performing Practices, sophisticated and/or complex Provider Partnerships. Maintains compliance for State and CMS audits. Resolves high level, complex provider issues. Member of state senior leadership team. Special project as assigned or directed. Additional Responsibilities: Candidate Education: Required A Bachelor's Degree in a related field Candidate Experience: Required 8+ years of experience in provider relations experience Required 5+ years of management experience. Pay Range: $148,000.00 - $274,200.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility. This position requires the individual to live in the state of FL. Position Purpose: Oversee and manage the community relations and marketing functions of the health plan in accordance with government and contractual guidelines and the mission, philosophy and objectives of Centene and the health plan. Manage the development and execution of local strategies to enhance the Health Plan's visibility in the community by developing high profile outreach activities and events, with a focus on grass-roots efforts for Medicaid consumers Ensure effective integration of major, service area-wide community relations programs and strategies with local programs, initiatives and partnerships, responsible for maximizing the local impact of the health plan Review and analyze reports, records and directives, and confer with staff to obtain data required for planning work function activities, such as new projects, status of work in progress, and problems encountered Actively solicit across the health plan from all inside disciplines ideas to improve growth and member retention and branding of all product lines Oversee and coordinate the marketing and community relations staff's work flow and communicate established performance standards Develop and ensure compliance with departmental objectives that are consistent with the health plan and corporate objectives Education/Experience: Requires a Bachelor's Degree or equivalent in public relations, marketing, health administration, social services or related field. 9+ years of public affairs, community relations, or public policy experience. Experience working with ad agencies, community based organizations, public relations firms or member advocacy. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff. Licenses/Certifications: Current state driver's license.Pay Range: $148,000.00 - $274,200.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Role Title: Director, Product Management - Customer Data Platform As a Product Director in Evernorth's Digital team, you will be responsible for helping to build the strategy, define requirements, and drive execution for the platform capabilities that power Evernorth's Customer Data Platform (CDP). This is a running platform with active customers. Your mandate is to increase reliability, adoption, and ROI; simplify the landscape by assessing overlapping and legacy assets; and make clear build/buy/retire decisions that reduce cost-to-serve and enable personalization at scale. This role will report into the Product Strategy Senior Director and includes managing all aspects of product management including strategy & roadmap development, research & analysis, and platform execution, enabling internal teams to safely ship compliant, data-driven interactions faster. The right person for this role can solve complex problems, communicate solutions concisely and articulate clear vision to technical and non-technical groups. This individual will work closely with Product & Technology leadership, Research, Analytics, Clinical, and Development/Delivery teams, as well as key stakeholders in senior leadership to develop and deliver solutions that will differentiate Evernorth as a market leader. In support of strategic efforts, this individual will understand the strategy of all stakeholders and will partner with business leads and functional owners to accomplish core responsibilities. Ultimately, this individual will not only help translate business objectives into a clear product roadmap and requirements, but also help define them and identify opportunities for Evernorth Digital. How You'll Make a Difference As Director, Product Management - Customer Data Platform, you will set the pace for our future by defining and evolving the CDP vision and roadmap, ensuring alignment with enterprise digital strategy. You'll lead the development and delivery of reusable, enterprise-wide capabilities that power personalization and omnichannel engagement across Email, SMS, IVR, Bot, and more. Your role spans strategy and execution: • Drive Product Vision & Roadmap: Manage roadmap development, prioritize initiatives, and communicate product strategy to key stakeholders. • Translate Strategy into Action: Define business requirements and convert them into measurable product requirements, epics, and user stories with clear acceptance criteria. • Enable Capability Development: Oversee design and delivery of platform-level features and enablers (e.g., LLMs, Content Management Systems, Enterprise Design Systems and 3rd Party Vendors) in partnership with engineering and architecture teams. • Champion Governance & Compliance: Establish governance for data layers (AIE, Claims, PHI, Registration) and enforce secure, compliant activation and access controls. • Collaborate Across the Enterprise: Engage executive stakeholders and cross-functional teams-marketing, analytics, operations-to ensure CDP capabilities meet business needs and drive adoption. • Measure & Optimize: Define KPIs for capability utilization and business impact, monitor performance, and identify opportunities for enhancement. • Evangelize & Enable: Support adoption through training, documentation, and close collaboration with customer-facing teams to articulate product positioning and benefits. What We Expect From You • Proven track record in conceiving and delivering digital products, ideally with experience in platforms and data products. • Ability to oversee new product development from ideation through launch and ongoing optimization. • Strategic thinker who anticipates trends and incorporates them into short- and long-term plans. • Exceptional communication skills with experience engaging executive stakeholders. • Data-driven mindset with experience in A/B testing and analytics implementation. • Entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. • Comfortable working across multiple business units, including Product, Engineering, and Analytics. • Strong leadership skills with emphasis on coaching and developing product talent. Qualifications (Minimum) • Minimum of a Bachelor's degree and 7+ years in digital product management, including 5+ years managing other product managers. • 5+ years leading platform products(data/MarTech/CDP/decisioning) with enterprise adoption at scale. • Technical fluency across data and event architectures (cloud warehouse/lake, streaming/CDC, identity/consent) and observability (metrics, tracing, logs). • Familiarity with CDP/engagement technologies (e.g., Redpoint, Adobe RTCDP/Journey Optimizer, Salesforce Marketing Cloud) and Snowflake/Databricks plus streaming frameworks. Preferred Qualifications • Ownership of APIs/SDKs with versioning/deprecation and compatibility management. • Experience evaluating vendor/legacy stacks and driving consolidate/modernize/retire decisions with ROI and migration execution. • Proven record improving developer experience and driving adoption (docs, samples, enablement) with measurable platform KPIs. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 158,300 - 263,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

The Senior Director, Pharma Contracting, Business Development & Account Management provides enterprise leadership in strategy, client management, and innovation across pharma partnerships. This role leads a team responsible for developing and executing strategies that strengthen client renewal and retention, create innovative solutions, and drive sustainable growth. The position collaborates with internal and external stakeholders to ensure expectations are consistently exceeded, while guiding multiple departments to identify new opportunities and support organizational change. This leader will shape and execute pharma client management and innovation strategies, overseeing business development and account management services across the portfolio. The position drives interdepartmental alignment, leads teams toward achieving client satisfaction and strategic growth targets, and supports contracting initiatives and long‑term client retention. The Senior Director also manages new business development within their existing book of business and guides the team in identifying and implementing innovative solutions. ESSENTIAL FUNCTIONS Guide and advise on strategic product opportunities to ensure growth across Accredo and CuraScript SD portfolios as subject matter expert driving towards value creation Spends a significant amount of time negotiating internally and externally leveraging an enterprise mindset to address key client & market opportunities to innovate Identifies and creates a pathway to year over year value for key strategic clients Spends time developing talent across the team with a goal of developing future leaders Helps team prioritize and focus on key market dynamics and opportunities that drive value Builds and maintains executive level relationships with pharma partners and internal stakeholders Establishes long-term strategies for manufacturers & key therapeutic focus areas to drive value Partners across Evernorth to support strategic complex initiatives Has a passion for the specialty pharmacy business and views challenges as opportunities to enhance the process and challenge the status quo Partner with leadership on strategic goals and emerging trends Analyze and recommend potential opportunities, leveraging detailed financial analysis, and emerging specialty trends Communicate complex material succinctly and effectively to multiple audiences Build and develop key relationships across the enterprise to help build internal enthusiasm and momentum for innovation Represent Accredo/CuraScript SD at industry events and conferences as required. Support and promote the company values through positive interactions with both internal and external stakeholders on a regular basis Work collaboratively with management team to provide career development opportunities, evaluate performance and provide feedback to promote employee growth and retention Assists Managing Director in managing profit, revenue, and margin for assigned clients Assists Managing Director in developing strategic work plan goals to include, but not limited to, gross margin, client retention, renewal, and novel growth opportunities Work cross functionally and at multiple levels both internally and externally with key stakeholders QUALIFICATIONS PharmD or 10+ years of professional experience & bachelor's degree in related field (pharma contracting, analytics, formulary development, product development, business development, pharma strategy). Experience leading or managing people preferred, including leading cross-functional groups. Pharma negotiation experience. Pharma contracting experience. Thorough understanding of industry financials and market dynamics. Proven experience mentoring and coaching others, both cross-functionally or directly. Strong problem-solving and business analysis skills. Naturally inquisitive with a desire to solve problems and dig into detailed analysis. Experience working cross-functionally and promoting collaborative partnerships to drive results. Proven ability to communicate effectively to various audiences/levels including leadership through various mediums. Ability to take a complex product/financial/pricing issue(s)/problem(s) and deconstruct it into a concise, impactful message(s). Ability to present and convey material both formally and informally to all levels of the organization. High-level of confidence, integrity, enthusiasm, and executive presence. Comfortable working with complex data sets and queries. Demonstrated ability to prioritize and manage workload and meet project deadlines. Interest and ability in mentoring other team members as applicable. Strong MS Office, web conferencing, AI, and internal communication software experience. Detail oriented and organized. Travel is anticipated up to 30% of the time for business meetings and industry events. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

We are seeking a highly skilled and motivated Director, IT to oversee the technology solutions that support our operations and strategy within the CPP IT department. The ideal candidate will have a strong background in IT management, project management, a deep understanding of CPP systems, and the ability to lead a team in delivering innovative technology solutions that enhance efficiency and improve customer satisfaction. Responsibilities Technology Strategy and Management Lead the development, implementation, and maintenance of IT systems and applications that support the CPP application. Collaborate with CPP management and other stakeholders to identify technology needs and develop strategic plans to meet those needs. Oversee the integration of new technologies and systems into existing CPP processes, ensuring minimal disruption and maximum efficiency. Manage a team of IT professionals, providing guidance, training, and support to ensure high performance and professional development. Monitor system performance, troubleshoot issues, and implement solutions to enhance system reliability and user experience. Ensure compliance with industry regulations and company policies regarding data security and privacy. Collaborate with IT teams to integrate emerging technologies and best practices into CPP operations. Ensure data integrity, accuracy, and security in compliance with industry regulations and company policies. Leadership and Team Management Lead and mentor a team of IT professionals, providing direction, support, and development opportunities. Foster a culture of collaboration, innovation, and continuous improvement within the IT team. Manage resource allocation and project prioritization to ensure the timely and successful delivery of IT initiatives. Establish performance metrics and conduct regular evaluations to ensure team effectiveness and alignment with departmental goals. Overseeing a team of about 15-20 Software Developers. Project or Work Request Management Plan, execute, and oversee IT projects related to CPP, including system upgrades, migrations, and integrations. Develop project plans, timelines, and budgets, ensuring adherence to scope, schedule, and cost constraints. Coordinate cross-functional teams and stakeholders to ensure project objectives are met and risks are mitigated. Monitor project progress, provide regular status updates, and implement corrective actions as needed. Stakeholder Collaboration Act as a liaison between the CPP department and IT teams, ensuring clear communication and understanding of requirements and priorities. Partner with business leaders to identify opportunities for IT-driven improvements in CPP operations. Engage with external vendors and partners to evaluate and implement technological solutions that enhance CPP processing. Represent the CPP IT function in leadership meetings and contribute to strategic decision-making. Qualifications Education and Experience Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience in IT management or at least 5 years in a leadership role within the insurance industry, preferably in policy system technology. Proven track record of successfully managing complex IT development delivery from inception to completion. Experience with policy systems, data management, and analytics tools. Skills and Competencies Strong leadership and team management skills, with the ability to inspire and motivate others. Excellent project management skills, including planning, execution, and risk management. Strong communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders. In-depth knowledge of IT infrastructure, applications, and emerging technologies relevant to policy maintenance. Analytical mindset with the ability to leverage data to drive decision-making and process improvements. Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment. Commitment to continuous learning and staying abreast of industry trends and best practices. Personal Attributes Strategic thinker with a vision for leveraging technology to achieve business objectives. Results-oriented with a focus on delivering high-quality outcomes. Adaptable and open to change, with a willingness to embrace new challenges and opportunities. Customer-centric approach with a commitment to enhancing the CPP experience for policyholders. Integrity and professionalism, with a strong ethical foundation. Working Conditions Primarily office-based with potential for remote work arrangements as needed. Occasional travel may be required for company meetings and vendor engagements. Ability to work flexible hours to accommodate project deadlines and business needs. The expected salary range for this role is $114,700-$135,000/year. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-BL1 #LI-HYBRID What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.

We are seeking a highly skilled and motivated Director, IT to oversee the technology solutions that support our operations and strategy within the CPP IT department. The ideal candidate will have a strong background in IT management, project management, a deep understanding of CPP systems, and the ability to lead a team in delivering innovative technology solutions that enhance efficiency and improve customer satisfaction. Responsibilities Technology Strategy and Management Lead the development, implementation, and maintenance of IT systems and applications that support the CPP application. Collaborate with CPP management and other stakeholders to identify technology needs and develop strategic plans to meet those needs. Oversee the integration of new technologies and systems into existing CPP processes, ensuring minimal disruption and maximum efficiency. Manage a team of IT professionals, providing guidance, training, and support to ensure high performance and professional development. Monitor system performance, troubleshoot issues, and implement solutions to enhance system reliability and user experience. Ensure compliance with industry regulations and company policies regarding data security and privacy. Collaborate with IT teams to integrate emerging technologies and best practices into CPP operations. Ensure data integrity, accuracy, and security in compliance with industry regulations and company policies. Leadership and Team Management Lead and mentor a team of IT professionals, providing direction, support, and development opportunities. Foster a culture of collaboration, innovation, and continuous improvement within the IT team. Manage resource allocation and project prioritization to ensure the timely and successful delivery of IT initiatives. Establish performance metrics and conduct regular evaluations to ensure team effectiveness and alignment with departmental goals. Overseeing a team of about 15-20 Software Developers. Project or Work Request Management Plan, execute, and oversee IT projects related to CPP, including system upgrades, migrations, and integrations. Develop project plans, timelines, and budgets, ensuring adherence to scope, schedule, and cost constraints. Coordinate cross-functional teams and stakeholders to ensure project objectives are met and risks are mitigated. Monitor project progress, provide regular status updates, and implement corrective actions as needed. Stakeholder Collaboration Act as a liaison between the CPP department and IT teams, ensuring clear communication and understanding of requirements and priorities. Partner with business leaders to identify opportunities for IT-driven improvements in CPP operations. Engage with external vendors and partners to evaluate and implement technological solutions that enhance CPP processing. Represent the CPP IT function in leadership meetings and contribute to strategic decision-making. Qualifications Education and Experience Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field. Minimum of 5 years of experience in IT management or at least 5 years in a leadership role within the insurance industry, preferably in policy system technology. Proven track record of successfully managing complex IT development delivery from inception to completion. Experience with policy systems, data management, and analytics tools. Skills and Competencies Strong leadership and team management skills, with the ability to inspire and motivate others. Excellent project management skills, including planning, execution, and risk management. Strong communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders. In-depth knowledge of IT infrastructure, applications, and emerging technologies relevant to policy maintenance. Analytical mindset with the ability to leverage data to drive decision-making and process improvements. Strong problem-solving skills and the ability to handle multiple priorities in a fast-paced environment. Commitment to continuous learning and staying abreast of industry trends and best practices. Personal Attributes Strategic thinker with a vision for leveraging technology to achieve business objectives. Results-oriented with a focus on delivering high-quality outcomes. Adaptable and open to change, with a willingness to embrace new challenges and opportunities. Customer-centric approach with a commitment to enhancing the CPP experience for policyholders. Integrity and professionalism, with a strong ethical foundation. Working Conditions Primarily office-based with potential for remote work arrangements as needed. Occasional travel may be required for company meetings and vendor engagements. Ability to work flexible hours to accommodate project deadlines and business needs. The expected salary range for this role is $114,700-$135,000/year. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-BL1 #LI-HYBRID What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Not ready to apply? Connect with us for general consideration.

We are seeking a visionary and experienced leader to serve as Managing Director, Enterprise Organizational Enablement. This role will lead the enterprise organizational development (OD) and change function, an internal consulting group positioned to drive organizational effectiveness, high performance, and change adoption across The Cigna Group. The successful candidate will partner with senior leaders to address complex organizational challenges, build internal capability in organizational design, systems thinking, team effectiveness, and change management, and foster a culture of agility, resilience, and innovation. Key Responsibilities Enterprise Enablement Strategic Leadership * Serve as a strategic advisor on organizational effectiveness, organizational design, culture, change readiness, and stakeholder engagement to senior HR Business Partners and executive leaders. * Develop and execute integrated organizational development and change management strategies aligned with enterprise goals to drive business outcomes. * Lead the design and implementation of complex OD interventions (e.g., organizational design, culture transformation, team effectiveness). * Develop and execute comprehensive change strategies aligned with enterprise talent strategy priorities and critical business initiatives, working with key partners to manage decision-making, risk mitigation, and project delivery accordingly. * Assess and manage change saturation and readiness across the enterprise portfolio, elevating critical risks and mitigation strategies to senior leadership. Team Leadership & Development * Bolster and lead a high-performing internal consulting practice that partners with business and HR leaders to diagnose organizational needs, design tailored OD and change interventions and deliver measurable business outcomes. * Coach and mentor team members to build expertise in needs assessment, systems thinking, consulting, and strategic thinking while supporting career growth and development. * Define clear goals and performance metrics for the team, ensuring alignment with enterprise priorities and client needs. * Establish a consulting center of excellence, promoting best practices, knowledge sharing, and continuous improvement across the team and with key matrix partners. Capability Building & Methodology Development * Continue to refine existing OD methodologies and resources, aligning to current best practices and business needs. * Establish and scale enterprise-wide change management methodologies and resources, in partnership with Leadership Development and Learning teams. * Build internal OD and change capability across HR and business units through training, coaching, and knowledge-sharing. Stakeholder Engagement & Communication * Facilitate executive team interventions and design sessions to address organizational health, engagement, and performance. * Partner with executive sponsors, business leaders, and project teams to assess change impacts, drive alignment and readiness, and develop tailored change plans. * Design and execute communication strategies that foster transparency, engagement, and alignment across all levels of the organization. * Facilitate leadership alignment sessions, employee forums, and feedback loops to ensure inclusive and responsive change efforts. Measurement & Continuous Improvement * Partner with talent analytics to define KPIs and leverage advanced analytics, dashboards, and digital tools to monitor organizational health and change adoption. * Use data-driven insights to refine OD and change strategies and ensure sustained outcomes. * Conduct post-implementation reviews and lessons-learned sessions to inform future initiatives. Qualifications * Advanced degree in Organizational Development, Industrial/Organizational Psychology, or related field strongly preferred. * 10+ years of progressive Human Resources leadership experience, including significant experience in OD, change management and transformation. * Demonstrated ability to build and lead high-performing consulting teams. * Experience in both change management and OD within large, complex, matrixed organizations. * Deep expertise in OD theory and practice (e.g., systems thinking, group dynamics, culture transformation, leadership assessment) and leading OD interventions at-scale. * Proven success in leading enterprise-wide, large-scale, complex change initiatives in a global, matrixed organization is required. * Certification in OD (e.g., organizational design, team effectiveness tools), change management methodologies (e.g., PROSCI, ADKAR, Kotter) highly desirable. * Strong business acumen, strategic thinking, and stakeholder management skills. * Exceptional communication, facilitation, and relationship-building abilities. * Experience with HR technology such as ServiceNow, Workday, or SAP SuccessFactors preferred. * Demonstrated ability to manage multiple projects and priorities in a fast-paced, dynamic environment. * Strong analytical and problem-solving skills, with a data-driven approach to decision-making. * Ability to work collaboratively and build strong relationships across diverse functions and geographies in a highly matrixed organization. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Legal & Compliance Job Sub Function: Enterprise Compliance Job Category: People Leader All Job Posting Locations: New Brunswick, New Jersey, United States of America Job Description: Position Overview We are seeking a strategic leader to establish and lead our new Regulatory Intelligence organization. The Sr. Director, Head of Regulatory Intelligence will set the strategic direction for the team, oversee the integration of regulatory insights into organizational decision-making, and represent the organization at the highest levels. This role is pivotal in shaping our regulatory intelligence strategy, setting key initiatives, and delivering actionable insights on emerging regulatory guidance and health authority enforcement trends. Key Responsibilities Set strategic direction and priorities for the Regulatory Intelligence team to ensure alignment with organizational goals. Represent the organization at the executive level, overseeing the integration of intelligence into internal decision-making processes. Coordinate cross-sector intelligence and external engagement strategies to foster collaboration and influence. Prepare concise, actionable executive briefings on emerging regulatory themes, health authority enforcement, and industry trends. Lead a high-performing team, fostering a culture of innovation, collaboration, and continuous improvement. Conduct advocacy for key initiatives in close coordination with Innovative Medicine and MedTech sectors. Build and maintain relationships with global health authorities and key external stakeholders. Qualifications Proven experience in building and leading a regulatory intelligence organization within a complex, global organization. Previous experience as a compliance leader or inspector at a global health authority (e.g., U.S. FDA, MHRA, etc.) is highly preferred. Previous experience with developing platforms for regulatory intelligence (e.g. AI-driven analytics) is highly preferred. Deep understanding of global regulatory environments, including agencies like FDA, EMA, MHRA, etc. Demonstrated ability to develop and execute strategic initiatives at the executive level. Strong expertise in regulatory compliance strategy, policy development, health authority enforcement trends, and industry trends. Exceptional communication skills with the ability to prepare and deliver clear, concise executive briefings. Proven leadership skills, with experience in building high-performing teams and fostering cross-sector collaboration. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Audit and Compliance Trends, Audit Findings and Recommendations, Compliance Management, Compliance Policies, Confidentiality, Controls Compliance, Corporate Investigations, Developing Others, Inclusive Leadership, Leadership, Legal Function, Legal Services, Policy Development, Risk Compliance, Risk Management Framework, Tactical Planning The anticipated base pay range for this position is : $178,000.00 - $307,050.00 Additional Description for Pay Transparency: Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year For additional general information on Company benefits, please go to: - *********************************************

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Marketing Job Sub Function: Strategic Marketing Job Category: Professional All Job Posting Locations: Cincinnati, Ohio, United States of America, Santa Clara, California, United States of America Job Description: Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. We are searching for the best talent for Director, Product Strategy-Front End, OTTAVA. This role can be based out of Santa Clara, CA. or Cincinnati, OH. The Director of Global Strategic Marketing, Product Strategy, will be part of the OTTAVA Platform Strategy team. This individual will be responsible for defining the future direction of OTTAVA platform by leading front-end customer insight generation, new market and segment strategy, and long-range portfolio and roadmap planning. The primary objectives of this role include: Insight Generation & Strategic Product Leadership: * Lead front-end market discover to identify customer needs, clinical pain points, workflow challenges, and untapped opportunities across global markets. * Lead competitive landscape, emerging technologies, market dynamics, and future industry trends to shape long-term OTTAVA Product Strategy * Translate insights into strategic recommendations that guide product direction, capability prioritization, and future investment considerations. Future Product, Market, and Segment Strategy: * Lead identification and prioritization of new customer segments, geographies, and clinical application that expand OTTAVA's total addressable market * Partner with Global Strategic Insights team to conduct in-depth market opportunity assessments (TAM/SAM/SOM, adoption levers, barriers, decision journeys) to inform strategic investment decisions * Drive formation of scenario-based strategic pathways, outlining how OTTAVA should evolve based on market shifts, competition actions, and customer demand Portfolio Prioritization & Product Roadmap Ownership: * Lead OTTAVA portfolio prioritization across the product by assessing customer value, market opportunity, technical feasibility, and strategic fit to guide decision making. * Own the end-to-end product roadmap defining long-term direction and sequencing capabilities to maximize market impact and competitive differentiation * Partner with subsystem leaders (I&A, Vision, Capital, SW, & Digital) to ensure roadmap alignment across all components of the platform Strategic Influence & Cross-Functional Alignment: * Serve as a key strategic advisor to ensure insights and market intelligence drive roadmap and portfolio decisions * Conduct and support Strategic assessments of external innovation opportunities * Partner with cross-functional team members to identify and cultivate potential partnerships to enhance existing portfolio and contribute to mid- and long-term growth Qualifications: Education and Experience: * BS/BA required; MBA or advanced degree preferred. * 10+ years of experience in Product Management, Strategic Marketing or similar roles in medical devices, or healthcare technology is required. * Proven experience leading front-end product strategy, including customer insights, market discovery, competitive analysis, and opportunity assessment. * Demonstrated success driving portfolio prioritization, scenario planning, and long-term product roadmap development for multi-generation platforms. * Strong track record influencing senior stakeholders and driving cross-functional alignment without direct authority. * Experience partnering with engineering, clinical, and other functions to share early-stage product direction and strategic recommendations. * Background in identifying and evaluating partnership and external innovation opportunities is highly desired. * Proven track record navigating ambiguity and complexity to deliver strong business results. * Demonstrated ability to manage complex projects and timelines in a fast paced, dynamic environment is preferred. Other: * This position will be based in Santa Clara or Cincinnati, OH and may require 25-50% travel, including domestic and international. (If based out of Cincinnati, travel will be more frequent to Bay Area, CA) * The anticipated base pay for this position is $150,000 to $258,750 * If based out of the Bay Area, CA. the anticipated base pay is $172,000 to $297,850 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Brand Marketing, Brand Marketing, Brand Positioning Strategy, Business Alignment, Business Storytelling, Business Valuations, Consulting, Critical Thinking, Cross-Functional Collaboration, Customer Intelligence, Data Analysis, Data-Driven Decision Making, Digital Strategy, Execution Focus, Financial Analysis, Go-to-Market Strategies, Industry Analysis, Market Research, Negotiation, Problem Solving, Product Development Lifecycle, Product Portfolio Management, Product Strategies, Program Management, Strategic Thinking {+ 1 more}

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As the director of corporate accounting and external reporting, you'll maintain the financial integrity of the business's external Generally Accepted Accounting Principles (GAAP)/Securities and Exchange Commission (SEC) financial reporting. In this role, you'll establish the overall corporate accounting strategy and vision. You'll provide expertise related to GAAP reporting and serve as a liaison to the Statutory, Reinsurance, and Investment Reporting groups, and as well as to our Legal, Tax, Business Unit control groups, and other areas of the business. Additionally, you'll lead a team of managers and accountants responsible for companywide general accounting and reporting, and work collaboratively with other key financial reporting leaders. This position will be a working manager and will have a significant impact on shaping the financial reporting for Progressive. Must-have qualifications * Bachelor's degree or higher in Accounting or related field of study (e.g., Finance) and a minimum of 10 years specialized accounting (e.g., reinsurance, investments), financial reporting, or public accounting experience, with at least five years leadership experience (e.g., management) Preferred skills * Demonstrated experience preparing accurate and timely reporting to the Securities Exchange Commission (SEC) within a large-scale environment, with a strong track record of ownership and responsibility for results. * Certified Public Accountant (CPA) certification with deep knowledge of GAAP and technical accounting * Strong leadership skills with demonstrated experience managing high-performing teams and complex financial reporting processes * Prior experience with the accounting and reporting for, and integration efforts associated with, acquired entities * Strong attention to detail matched with strategy development skills, with the ability to establish the corporate accounting strategy and vision Compensation * $160,000 - $205,000/year * Gainshare bonus up to 50% of your eligible earnings based on company performance * Participation in our restricted stock units plan Benefits * 401(k) with dollar-for-dollar company match up to 6% * Medical, dental & vision, including free preventative care * Wellness & mental health programs * Health care flexible spending accounts, health savings accounts, & life insurance * Paid time off, including volunteer time off * Paid & unpaid sick leave where applicable, as well as short & long-term disability * Parental & family leave; military leave & pay * Diverse, inclusive & welcoming culture with Employee Resource Groups * Career development & tuition assistance * Onsite gym & healthcare at large locations Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at ************************************************************** Sponsorship for work authorization for foreign national candidates is not available for this position Share: Email X Facebook LinkedIn Apply Now

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Digital Marketing Job Sub Function: Social Media Job Category: Professional All Job Posting Locations: New Brunswick, New Jersey, United States of America Job Description: We are searching for the best talent for Sr. Manager, Paid Media to be in New Brunswick, NJ. Purpose: The Sr. Manager, Paid Media is responsible for developing and executing J&J's “always on” paid media strategy across a wide range of channels including programmatic display/video, CTV, social media, endemic properties. This role will work closely with internal stakeholders, agency partners, and media platforms to deliver a best-in-class approach to channel mix, audience targeting, and campaign optimization in support of the Corporate Equity Team's paid media goals. Responsibilities: 1. Paid Media Strategy & Campaign Management Develop and implement “always on” paid media strategies, including tent pole moments, to achieve Corporate Equity objectives. Determine and optimize the ideal channel mix for paid media initiatives. Manage ongoing paid media campaigns, including agency management, ongoing optimizations, launch of new assets through trafficking sheets, pixel placement, and preview link oversight. Participate in weekly status calls to assess and drive optimization of paid media campaigns in market e.g. monitoring bid caps and creative optimization opportunities. Assist with ad hoc POVs or strategic planning related to J&J's paid media presence; act as a consultant to various functional paid leads. Budget management of working media and non-working media dollars under department management. 2. Audience, Data, & Measurement Excellence Use internal and external data sources to refine audience strategy and targeting tactics. Proactively identify opportunities to test and learn new, cost-efficient ways to reach target audiences (e.g., new channels, ad formats, A/B creative testing). Guide the development of a measurement framework with stakeholders and agencies to track effectiveness and test hypotheses. Refine analytics and reporting processes to capture actionable insights and create performance narratives for senior leadership. 3. Stakeholder Collaboration & Content Strategy Partner with stakeholders to champion fit-for-platform content and creative strategies aligned with media plans. Collaborate with team members to provide ongoing strategic counsel, support, and knowledge sharing. Build and maintain strong relationships with key media partners, including platforms and the Media Excellence Team. Act as a gatekeeper of J&J's social media channels, ensuring alignment with business objectives and channel standards. 4. Brand Safety, Governance, & Flexibility Assist in developing and executing key controls to ensure brand safety and reduce risk, maintaining compliance with regulatory guidance and operational controls. Support various digital workstreams, including organic, web and governance initiatives, as needed. Qualifications/Requirements: Required: 8 - 10 years of related industry experience Experience working in a matrixed environment Superior communications skills - both written and verbal Strategic thinker with the ability to manage complexity and build strong partnerships Ability to work well as part of a team, as well as independently with minimal supervision Strong project management and prioritization skills required Preferred: Proven success leading paid media strategies for a Fortune 100 brand Experience developing paid strategies in the healthcare industry Experience working in a global function Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Brand Reputation Management, Channel Management, Content Management, Customer Analytics, Digital Marketing, Financial Competence, Industry Analysis, Influencer Marketing, Integrated Marketing Communications, Marketing Campaign Management, Mentorship, Organizing, Project Management, Social Media Management, Stakeholder Management, Technical Credibility The anticipated base pay range for this position is : $122,000.00 - $212,750.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave - 80 hours in a 52-week rolling period10 days Volunteer Leave - 32 hours per calendar year Military Spouse Time-Off - 80 hours per calendar year For additional general information on Company benefits, please go to: *********************************************

We're seeking someone to join our team as a Generative AI and Innovation Team in Wealth Management Operations to provide support across our Wealth Management Operations organization to centralized support for enhancement initiatives and process improvements. The position will liaison with various organizations and governing committees within Morgan Stanley to execute key programs in operations. In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is a Team Specialist position at Director level within Client Service & Relationship Management, which is responsible for managing internal and external client relationships. We do this by engaging in client service activities, optimizing the client experience, and managing vendor/external business partner relationships. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on… What you'll do in the role: The Professional Development GenAI Project Manager is a part of Wealth Management Operations and is responsible for project management across multiple GenAI concentrations. This includes managing opportunity identification, feasibility analysis and end to end project lifecycle through production deployment, including but not limited to: * Leading key initiatives related to increasing efficiencies and reducing operational risks. * Creating project plans that align to the enhancement vision, scope, and timelines. * Reviewing and understanding the program level strategy to ensure enhancements / requirements align with the overall vision. * Gathering requirements, prioritization, and known benefits from key stakeholders while becoming thoroughly educated in the process supported. * Running test plans, test execution, and communication risk or concerns to key stakeholder. * Anticipating risks that could impact the project and take action to avoid them. * Completing full life cycle analysis to determine change impacts, risks, and required controls to support each implementation. * Effectively communicating changes to the production support teams and aligning with training support teams. * Exhibit an ability to balance multiple, changing priorities in a dynamic and fast-moving work environment. * Communicate with all people who have a vested interest in the project, including internal team members and external partners. * Conduct root cause analysis to identify project issues and implement solutions. * Facilitate meetings with project teams and stakeholders to drive progress. * Utilize tools such as Jira for project tracking and reporting. * Develop and implement business process models to optimize project workflows. * Implement change management strategies to ensure successful project adoption. What you'll bring to the role: * Ability to lead by example, work with drive and determination, and put forward challenging views to senior levels * Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team * Ability to operate independently across the majority of day-to-day responsibilities * Culture carrier across Operations, embracing the Firm's core values and acting as a role model * Strong interpersonal skills and ability to communicate effectively both verbally and in writing. * Strong time management skills and ability to set own schedule without falling behind on tasks. * Detail-oriented, strong organizational skills and ability to multitask projects in a fast-paced & changing environment both independently & collaboratively. * Ability to take initiative and thrive in a collaborative, team environment. * Ability to handle highly confidential information with appropriate discretion. * Ability work in a matrixed organization; leveraging resources across the organization to complete deliverables. * At least 4 years' relevant experience would generally be expected to find the skills required for this role WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $88,000 and $129,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Finance Job Sub Function: Accounting Job Category: Professional All Job Posting Locations: New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America Job Description: We are searching for the best talent for our Senior Director - GS Finance Transformation (Signifi/Transact) role located in New Brunswick, NJ. Senior Director, GS Finance Transformation will lead a multi-year transformation program to evolve Finance capabilities across people, process, and technology. This role will define and execute strategic roadmaps, drive program and project management excellence, and deliver end-to-end integration of finance processes through standardized operations, digital solutions and optimization. The incumbent will champion and shape organizational design for success, lead large global teams, and ensure sustainable operating models while fostering a culture of innovation, collaboration, and continuous improvement. Specific GS Finance Program/ Project Scope (Signifi Transact) The leader will modernize our end-to-end Finance digital capabilities by shaping/deploying Transact and boundary systems, standardizing our core business processes and enabling our integrated data strategy through a single ERP instance. The leader is also responsible for GS Finance Master Data Management Team (FMDM), responsible for Finance Master Data Strategy and execution as Finance continues to build integrated standard end-to-end data, system and process transformation through S4 ERP. This role will drive program strategy development and execution and will provide oversight and coordination with and across workstream leads with a strong focus on end-to-end integration, employee experience, value realization, continuous improvement, and development of sustainable operating mode/run state Technology and Process solutions. This role will also partner closely with the GS Finance operations to ensure consistency of processes and approach in the GS Finance function. Close/integrated partnership with the FS&T organization will be critical to driving success of the program. Additional responsibilities: Strategic Leadership & Execution • Define and implement transformation strategy aligned with enterprise priorities and finance vision. • Shape organizational design to optimize people, process, and technology for long-term success. • Establish governance structures ensuring accountability, transparency, and value realization. • Program & Project Management • Lead large-scale, complex transformation programs, ensuring delivery against scope, timeline, and budget. • Drive stage-gate readiness, risk mitigation, and dependency management across global workstreams. • Mobilize resources and oversee program financials, ensuring alignment with business plans and targets. Change & Transformation Management • Champion change adoption and capability building across regions. • Partner with enabling functions (Change Management, Communications, HR, L&D) to drive stakeholder engagement and cultural alignment. • Provide integrated impact assessments and readiness criteria for deployment. • Stakeholder & Executive Engagement • Serve as primary liaison to Global Finance Leadership Team and senior executives. • Influence decision-making at all organizational levels through data-driven insights and strategic storytelling. • Build strong partnerships across Finance, Technology, and cross-functional teams globally. Talent & Team Leadership • Lead and inspire large, diverse global teams, fostering a high-performance culture. • Drive talent strategy, succession planning, and capability development for future-ready finance organizations. • Promote a Credo-based culture of collaboration, transparency, and continuous improvement. Qualifications: Required Minimum Education: Bachelor's degree in Finance, Accounting, Business, or related field is required. (Master's/MBA or CPA preferred). Required Years of Related Experience: 15+ years total with a strong foundation in accounting, comptrollership and transformation program management required. Previous GS Finance experience and successful track record preferred. Proven track record in leading large-scale global transformation initiatives Demonstrated leadership experience, including the ability to inspire, motivate, and empower teams. Ability to influence and shape senior level business decisions effectively. Strong understanding of systems landscape is preferred. Ability to interact effectively in an international matrix environment, demonstrating strong communication and interpersonal skills across cultures and organizational levels. Proven track record in influencing and leading peers and business partners, as well as interacting with senior management. Excellent communication skills, including presentations, listening, and written communication. Position is based in New Brunswick, New Jersey, with up to 10% domestic and international travel required. The expected base pay range for this position is $173,000-$299,000. - The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short and long-term disability, business accident insurance, and group legal insurance. ▪ Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). ▪ This position is eligible to participate in the Company's long-term incentive program. ▪ Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: - Vacation - 120 hours per calendar year - Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year -Holiday pay, including Floating Holidays -13 days per calendar year - Work, Personal and Family Time - up to 40 hours per calendar year -Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child - Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year - Caregiver Leave - 80 hours in a 52-week rolling period 10 days - Volunteer Leave - 32 hours per calendar year - Military Spouse Time-Off - 80 hours per calendar year Additional information can be found through the link below. For additional general information on Company benefits, please go to: - ********************************************* Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: The anticipated base pay range for this position is : $178,000.00 - $307,050.00 Additional Description for Pay Transparency:

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Workplace Operations & Support III position at the Director level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on. Role Profile Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high quality technology solutions and support functions to our internal end users. Our goal is to ensure end users across the firm can perform their job efficiently with minimal to no interruption. We are seeking a Team Leader to help the lead and shape the service desk population through adhering to the firm's core values. The ideal candidate will be a visionary and leader for their team, motivating and coaching team members with the goal of providing world class customer service. What you'll do in the role: * Responsible for the oversight of the Service Desk Professionals servicing the Morgan Stanley population * Provide timely feedback, training, and coaching 70% of the time with a focus on driving incident restoration with a World Class Service experience * Responsible for interviewing and onboarding top talent * Conduct performance management in an effort to drive the metrics set out by the Service Desk including First Contact Resolution and Customer Satisfaction rates * Monitor agent productivity as well as operational excellence and how it impacts the Service Desk Service Level Agreements * Oversee outages, leverage tools when volumes are at peak and escalations occurring, which would include ServiceNow, Service Desk Knowledge, Remote Assistance among others, in an effort to resolve our internal population What you'll bring to the role: * 4+ years previous call-center experience or equivalent required in a technical or customer service field * Previous Service Desk Experience * Experience with Microsoft Office products, Windows 10, and general office computing tools required * Passion for providing feedback & coaching * Excellent written and oral communication skills * Excellent time management skills * Excellent Problem-Solving Skills * Experience with Microsoft Office Products, Windows 10, and general office computing tools WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $70,000 and $105,000 per [hour/year] at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).