Vice President jobs at UnitedHealth Group

Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind **Caring. Connecting. Growing together.** As a per diem, nonexempt Corporate Director of Pharmacy with CPS Solutions, LLC Advance Team, you will be deployed as needed to client sites located across the U.S., traveling 100% of the time to work. At the client site you act as a temporary Director of Pharmacy or Consultant in new and existing accounts and are primarily responsible to plan, organize, control and supervise operation activities in a pharmacy practice setting according to facility policies, standards of practice of the profession, and state and federal laws in hospitals with 250-500 licensed beds. Additionally, but not limited to, you will have the opportunity to be an integral team member with implementation of new contracts; performing Pre-Joint Commission and Joint Commission visits on current accounts; helping staff current accounts; putting into practice operational pharmacy improvements and working on special projects. You will be expected to work independently and handle challenges appropriately, work cooperatively with other members of CPS Solutions/Optum, hospital and pharmacy staff, handle multiple tasks and adapt to changes in workload and work schedule, set priorities, make critical decisions, and respond to client concerns, foster a team environment by providing orientation and training to Directors of Pharmacy and pharmacy staff, communicate effectively (verbal and written) and demonstrate excellent customer service skills. In this role, you will have a full support team available to you-from a Regional VP, Regional Clinical Director, and 340B Specialist to a Regulatory Specialist, Drug Information Specialist, and more. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. **Primary Responsibilities:** + All aspects of operations, including assisting in recruitment and hiring of personnel + Evaluating that all legal, accreditation, and certification requirements are being met + Ensuring provision of optimal services + Working with Regional Directors, Directors of Pharmacy, and other hospital personnel to enhance performance of the pharmacy You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications:** + B.S. or PharmD from an ACPE-accredited School of Pharmacy + Active Pharmacist license in good standing + 5+ years of recent hospital pharmacy management experience plus 3+ years hospital Pharmacist experience + Experience working at a Pharmacy Director level at hospitals with 250-500 beds in size + Proficiency with using computer applications including word processing, spreadsheets and pharmacy information systems + Proven to obtain/maintain 12+ different state Pharmacy licenses in CPS recommended states + Proven ability to pass company Motor Vehicle (MVR) background check + Must be able to travel 100% of working hours, typically 5 days on 2 off with flexibility for a 10 days on 4 off schedule when needed + Ability to travel on a 24 hour notice + Residence in Western U.S. near an international airport *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $52.98 to $90.77 per hour based on full-time employment. We comply with all minimum wage laws as applicable. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._ _UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Provide leadership, oversight and proactive management of all aspects of finance for the Business Unit. Candidate must reside OR relocate to TX. Oversee all finance related activities for business unit including developing and monitoring progress against Annual Operating Plan. Responsible for financial analysis, identification of month end financial drivers, and forecasting including headcount planning to ensure compliance with state requirements. Responsible for identifying medical cost trends and leadership of medical cost improvement initiatives. Perform financial impact analysis for new contracts and support negotiations. Review monthly performance and financial results of the business units and provide recommendations, rationale for variances and impact to forecast to senior management. Responsible for the business unit's contribution to corporate. Perform duties as Chief liaison between Corporate Finance and the Business Unit (or Acaria Health). Establish financial strategic vision, objectives, policies and procedures in support of the overall strategic plan. Oversee and validate pricing models and lead initiatives to identify inefficiencies and areas of development and improvement. Direct health plan analytical needs and coordinate reporting strategy. May lead rate setting activity and coordinate corporate and state actuaries. Acaria Health:Oversee monthly and quarterly variance reporting and adjustments. Acaria Health: Responsible for month end financial close documentation, accounting and reporting to Corporate inclusive of financial drivers, forecasting including headcount planning to ensure compliance with state requirements. Acaria Health: Responsible for identifying cost and expense trends and leadership of margin growth and improvement initiatives. Acaria Health: Perform underwriting and forecasting for new contracts. Education/Experience: Bachelor's Degree in Finance, Accounting, Economics, Business Administration or equivalent experience required. Master's Degree preferred. 8+ years in a high-level finance role in the healthcare or insurance industry required. revious management experience including responsibilities for hiring, training, assigning work and managing performance of staff. For AcariaHealth: Education/Experience: Bachelor's degree in Finance, Accounting, Economics, Business Administration or equivalent experience. Master's degree preferred. 8+ years in a high-level finance leadership role in the healthcare or insurance industry, Specialty Pharmacy experience considered a bonus. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff. CPA preferred.Pay Range: $185,200.00 - $352,700.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Responsible for developing and executing strategies to deploy individual initiatives/solutions focused on improving member, provider and team member experience Oversee the implementation of the organization's digital initiatives and establish a multi-year strategy to accomplish business objectives. Lead a team of initiative and product owners. Partner with technology teams to continually improve methodologies utilized that serves customers and optimizes efficiency. Oversee and manage the engagement functions of solution business requirements, KPIs, and value capture. Partner with Business and Digital leadership to document and manage initiative change management plan. Engage with IT partners to manage solution design, delivery, and deployment. Collaborate with Customer Leadership to develop, enhance, and optimize solutions within a defined portfolio Provide strategic leadership for the development of resources to develop and deploy solutions. Education/Experience: Bachelor's Degree in Business Administration, Healthcare Administration, Information Technology, related field or equivalent experience required. 10+ years of project management experience required. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff required.Pay Range: $185,200.00 - $352,700.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Serve as a liaison to state government entities to improve the legislative and regulatory environment for the state health plan and Centene Corporation Assist with the development of state legislative public policy concerning state insurance, Managed Care Organization Medicare, Marketplace and Medicaid regulations through the initiatives of state legislators and their staff. Manage strategic relationships and oversee the work and deliverables of Health Plan lobbyists and consultants to ensure alignment with organizational objectives and advocacy priorities Develop strategic relationships with state legislative policymakers to enhance the health plan and Centene's role as a partner with the state and assist in shaping public policy initiatives. Identify, evaluate and analyze the impact of state legislative and regulatory issues for state health plan and Centene Corporation and advise management concerning their impact. Represent and serve as point person for the state health plan and Centene Corporation to outside trade groups/stakeholders including state AHIP organization, state medical association, state hospital association and related Medicare, Marketplace and Medicaid business vendors. Represent state health plan and Centene Corporation to state legislators and their staff. Develop and shape legislative policies and strategies through relevant coalitions and issue advocacy campaigns. Balance reporting requirements to multiple constituencies including Centene Corporation regional vice president, state health plan president, chief operating officers and Corporate regulatory and government affairs staff. Education/Experience: Bachelor's Degree in Public Policy, Government Affairs, Business Administration or equivalent experience required. Master's Degree or Law degree preferred. 5+ years of related experience required. Extensive knowledge of state legislative and regulatory processes. Experience with state legislature, health care trade associations including America's Health Insurance Plans (AHIP), National Association of Insurance Commissioners (NAIC) and federal and state Medicare and Medicaid laws and regulations. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff. Pay Range: $168,500.00 - $320,500.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Provide leadership, oversight and proactive management of all aspects of finance for the Business Unit. Oversee all finance related activities for business unit including developing and monitoring progress against Annual Operating Plan. Responsible for financial analysis, identification of month end financial drivers, and forecasting including headcount planning to ensure compliance with state requirements. Responsible for identifying medical cost trends and leadership of medical cost improvement initiatives. Perform financial impact analysis for new contracts and support negotiations. Review monthly performance and financial results of the business units and provide recommendations, rationale for variances and impact to forecast to senior management. Responsible for the business unit's contribution to corporate. Establish financial strategic vision, objectives, policies and procedures in support of the overall strategic plan. Oversee and validate pricing models and lead initiatives to identify inefficiencies and areas of development and improvement. Direct health plan analytical needs and coordinate reporting strategy. May lead rate setting activity and coordinate corporate and state actuaries. Education/Experience: Bachelor's Degree in Finance, Accounting, Economics, Business Administration or equivalent experience required. Master's Degree preferred. 8+ years in a high-level finance role in the healthcare or insurance industry required. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff. CPA preferred. Position Location: Remote Nationwide Pay Range: $168,500.00 - $320,500.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

As a senior leader shaping high-impact partnerships across the infusion and specialty therapy ecosystem, you will drive strategic outcomes, strengthen operational performance, and elevate the value we deliver to health system partners. This role blends strategic influence, relationship leadership, and operational excellence to accelerate growth and enhance client success in a complex, fast-evolving healthcare landscape. Responsibilities Lead strategic client partnerships to improve revenue, profitability, and patient-centered outcomes across infusion and specialty therapy programs. Develop and execute partnership strategies aligned with long-term organizational goals and health system objectives. Serve as a trusted advisor to executive leadership on partnership structures, value optimization, and strategic decision-making. Strengthen operational performance through collaboration with Finance, Admissions, Pharmacy, and Revenue Cycle teams. Guide joint go-to-market strategies and oversee successful execution across partner organizations. Establish and monitor KPIs, dashboards, and quarterly review processes to measure impact, ROI, and partnership success. Build strong relationships with health system leaders to ensure alignment, engagement, and cross-departmental support. Support development and negotiation of client agreements to maximize value for all parties. Participate in annual budget planning and ensure financial performance aligns with expectations. Required Qualifications Minimum 10+ years of experience in healthcare business units, joint ventures, network development, or business development. Expertise in infusion pharmacy, specialty pharmacy, home infusion, or alternate site of care. Strong understanding of reimbursement models, referral generation, and payor strategies. Proven ability to collaborate with senior stakeholders and influence decision-making across complex organizations. Excellent communication, relationship-building, and operational problem-solving skills. Proficiency in Microsoft Office and related business systems. Preferred Qualifications Bachelor's degree. Advanced degree (MBA, MHA, PharmD) preferred. Experience in scaling health system-based service lines or business units. Preferred location is Pittsburg, Orlando, or Remote If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 176,300 - 293,900 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

As a strategic leader in Specialty Pharmacy, you will shape high-performing Specialty Pharmacy Management Services programs by driving operational excellence, strengthening financial outcomes, and elevating clinical quality for partners nationwide. This role blends deep specialty pharmacy expertise, collaborative leadership, and a passion for transforming patient access and experience in a rapidly evolving healthcare environment. Responsibilities Serve as the organization's expert on specialty pharmacy, accreditation standards, and compliance best practices. Strengthen internal and client-facing teams through education on workflows including benefits verification, prior authorization, patient counseling, and clinical support. Drive financial performance by optimizing revenue cycle processes, reducing leakage, and improving reimbursement outcomes. Provide strategic guidance on 340B capture models, payer engagement, and manufacturer collaboration. Support development of innovative service offerings and go-to-market strategies in partnership with product and commercial teams. Participate in client presentations and solution design efforts, ensuring offerings align with clinical, operational, and financial goals. Required Qualifications Minimum 8+ years of progressive leadership experience in infusion operations. Expertise in accreditation standards, patient access workflows, and revenue cycle management. Strong understanding of 340B program requirements and optimization strategies. Exceptional communication skills with proven ability to influence leaders and clients. Preferred Qualifications Bachelor's degree. Advanced degree (MBA, MHA, PharmD) preferred. Experience supporting payer or provider-based specialty pharmacy programs and scaling operational models. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 117,800 - 196,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

AmTrust Financial, a fast-growing P&C Insurance company, is seeking an experienced and strategic Vice President, Underwriting E&S. The role involves leading the underwriting activities with a focus on Excess & Surplus (E&S) lines for high hazard general liability insurance. The Vice President will work closely with departments like claims, risk management, finance, and actuarial to ensure that the underwriting practices align with the organization's strategic goals. This senior leadership role requires an experienced underwriting professional capable of making significant contributions to our growing business. Maintains a solid understanding of AmTrust's mission, vision, and values. Upholds the standards of the AmTrust organization. Responsibilities Oversee the underwriting team within the primary casualty and lead excess space to achieve financial goals, including premium, loss ratio, retention, commissions, pricing, new business, premium collection, and expense management. Monitor and analyze evolving market conditions to inform strategic underwriting decisions. Assume direct responsibility for broker development and management, including devising marketing plans and fostering profitable relationships. Participate in annual product development and planning processes. Continuously evaluate market dynamics to ensure competitive and responsive underwriting practices. Champion innovation and continuous improvement of underwriting processes, systems, and technologies. Stay abreast of changes in the insurance landscape to guide product and pricing strategies which match up with customer needs and marketplace expectations Performs other functionally related duties as assigned. Qualifications Required: · 20+ years of commercial lines property and casualty experience, with a specialized focus on E&S underwriting for high hazard general liability insurance. · Demonstrated expertise in underwriting within relevant classes of business, including advanced risk assessment skills with product specialization. · Demonstrated proficiency in cultivating and managing strategic relationships with wholesale distribution partners, contributing to sustained growth and market penetration within the Excess & Surplus insurance sector. · Exceptional communication and negotiation skills, with the ability to engage effectively with internal and external stakeholders. · Ability to independently prioritize tasks and meet strict deadlines. · Proven leadership abilities, with experience in developing and leading high-performing teams. · Bachelor's degree or higher in business, finance, or a related field. · Detail-oriented and capable of working in a fast-paced environment. Preferred: · CPCU or other industry certification. · Master's degree in business, finance, or a related field. The expected salary range for this role is $165,000-$250,000/year. Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations. #LI-MM1 #LI-HYBRID What We Offer AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off. AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities. AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future. Not ready to apply? Connect with us for general consideration.

Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. Develops and executes the automation strategy across managed care operations. Drives large-scale transformation initiatives, leveraging advanced technologies to optimize processes, improves quality, and enhances employee, member and provider experiences. Collaborates with cross-functional teams, including business process owners, technology leaders, and clinical operations, to ensure automation aligns with organizational objectives and regulatory requirements. Sets the strategic vision for automation initiatives across operational functions, ensuring alignment with corporate goals and industry best practices. Leads the identification, design, and implementation of automation solutions (e.g., RPA, AI, workflow orchestration) to streamline operations, reduce costs, and improve service quality. Partners with business and technology stakeholders to gather requirements, define project scope, and prioritize automation opportunities. Leads vendor evaluation, negotiation of contracts, and build-vs-buy decisions for defined automation solutions. Oversees the integration of automation technologies with existing systems, ensuring seamless operation and minimal disruption. Partners with internal thought leaders to develop guardrails for AI-driven process automation, ensuring appropriate governance of the design, deployment, and life cycle management of all solutions. Establishes and enforces operational integration controls, including standardized workflows, QA checkpoints, exception-handling rules, and human-in-the-loop controls - to ensure automation-enhanced processes run safely, consistently, and in compliance with regulatory requirements. Establishes and monitors key performance indicators (KPIs) to measure the impact of automation on operational efficiency, compliance, and member satisfaction. Fosters a culture of innovation, accountability, and continuous improvement within the automation team and across the organization. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor's Degree in Business Administration, Information Technology, Healthcare Administration, or related field required Master's Degree in a related field preferred. 10+ years of progressive leadership experience in managed care, health insurance, or healthcare operations, with a strong focus on automation and process improvement required Strong analytical skills to interpret data, identify trends, and translate insights into actionable strategies. Proactive approach to problem-solving and technical challenges. In-depth knowledge of managed care operations, payer-provider relations, and regulatory requirements (e.g., HIPAA, CMS). Familiarity with claims management, contract negotiation, and compliance tools. Financial and operational awareness to align automation with business objectives. Experience leading digital transformation initiatives and managing complex projects. Demonstrated success in leading large-scale automation or digital transformation initiatives. Excellent communication, collaboration, and stakeholder management abilities. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Bachelor's Degree in Business Administration, Information Technology, Healthcare Administration, or related field required Master's Degree in Business Administration, Information Technology, Healthcare Administration, or related field preferred 10+ years of progressive leadership experience in managed care, health insurance, or healthcare operations, with a strong focus on automation and process improvement required. Pay Range: $223,200.00 - $422,900.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Centene is transforming the health of our communities one person at a time. As an Executive on our team, you could be the one who changes everything for our 28 million members. This is a unique executive leadership opportunity for a hands-on operator with enterprise vision. This role serves as the Chief Executive Officer of the Illinois Health Practice Alliance (IHPA) - a Behavioral Health Independent Practice Association and joint venture between Centene Corporation and Provider Co, and is responsible for day-to-day and long-term strategic leadership related to the performance of IHPA's statewide clinically integrated network. While titled at the VP level, this role carries full CEO accountability for a focused, high-impact organization.The role provides strategic, operational, and financial leadership to ensure IHPA's objectives align with broader business priorities while advancing value-based care, provider performance, and improved health outcomes for a diverse member population.Position Purpose: Plan and direct all aspects of the company's operational policies, objectives, and initiatives. Oversee the development of policies and procedures for operational processes to ensure optimization and compliance with established standards and regulations. Oversee the negotiation and administration of value based contracts to ensure a strong provider network. Influence and drive network provider performance. Ensure IHPA clients access to quality of care and adherence to regulatory requirements. Represent the organization in its relationships with all stakeholders, including health care providers, government agencies, trade associations, health plans, and similar groups. Deliver leadership and oversight to IHPA staff and contracted vendors. Develop a sound short-and long-range plan for the organization. Ensure the adequacy and soundness of the organization's financial structure and review projections of working capital requirements. Promote enrollment growth by supporting marketing event planning and execution. Develop and manage network provider relationships. Education/Experience: Bachelor's Degree in Business Administration, Finance, Accountancy or a related field required. Master's Degree preferred. 9+ years of operations, management, or administration in the healthcare or insurance industry required. Extensive experience in contracting, contract acquisition, operations management, and strategic planning and development. IPA experience preferred. Experience in an integrated delivery system and value-based contracting preferred. Understands the healthcare field from the provider and health plan perspectives, preferably in multiple states and knowledge of the Illinois market. Pay Range: $168,500.00 - $320,500.00 per year Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Job Summary: The Senior Director, Global Real Estate Delivery, will oversee Cigna's global real estate transactions and projects. This role requires a strategic thinker with extensive experience in real estate markets, strong negotiation skills, and the ability to manage complex transactions across multiple regions. The Senior Director will be accountable for ensuring that all real estate projects align with the company's overall business objectives and deliver expected outcomes. Additionally, the Senior Director will have oversight of the entire real estate lifecycle, from initial market analysis to ongoing management of the projects and construction until occupancy. Key Responsibilities: Lead and manage all aspects of global real estate transactions, while managing outsourced service providers and an internal team. Implement global real estate strategies that align with the company's overall business objectives. Review market research and analysis to identify optimal opportunities for Cigna's businesses. Negotiate and structure complex real estate transactions, ensuring the best outcomes for Cigna. Collaborate with internal stakeholders, including finance, legal, and operations teams, to ensure alignment and support for real estate initiatives. Manage relationships with external partners, including brokers, consultants, and legal advisors. Oversee due diligence processes, including financial analysis, building inspections, and risk assessments. Ensure compliance with local, national, and international regulations and standards. Prepare and present reports to senior management on the status of real estate transactions and portfolio performance. Assume overall accountability for the successful delivery of real estate projects, ensuring they meet scope, budget, and timeline requirements. Monitor and evaluate the performance of real estate projects, implementing corrective actions as needed to achieve desired outcomes. Ensure adherence to governance and compliance, providing feedback and process improvement opportunities. Develop, leverage existing, and maintain strong internal relationships with business leaders, cross-functional team leads, and other executives. Qualifications: Bachelor's degree in real estate, Business Administration, Finance, or a related field. An advanced degree (MBA or equivalent) is preferred. Minimum of 15 years of experience in real estate transactions, with a strong history in international markets. Proven track record of successfully managing complex real estate transactions and portfolios. Strong negotiation and analytical skills. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Proficiency in real estate software and financial modeling tools. Desired Skills: Strategic thinker with the ability to develop and implement long-term real estate plans. Strong leadership and team management skills. Knowledge of global real estate markets and trends. Ability to manage multiple projects and priorities simultaneously. Demonstrated ability to deliver projects on time and within budget. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 179,500 - 299,100 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Information Protection Business Information Security Officer (Principle / BISO) The Evernorth Pharmacy and Care Delivery BISO is a leadership role within Technology, acting as a strategic conduit between Cigna Information Protection (CIP) cybersecurity services and the Pharmacy & Care Delivery Line of Business. Serving as the primary delegate for the business line Chief Information Security Officer, the BISO ensures continuity of cybersecurity strategy and execution across evolving business needs. This role drives the “last mile” delivery of global CIP Shared Services, leads risk management activities, and influences enterprise-wide security initiatives Key Responsibilities Strategic Leadership & Business Alignment Understand business strategy and anticipate cyber risk impacts; integrate security into business planning Champion enterprise cybersecurity initiatives, including multi-year Pharmacy Security Program & risk mitigation tied to the threat landscape Risk Management & Governance Parter with the CIP Governance, Risk, and Compliance team to embed risk management into the delivery lifecycle & layered defence model Develop and maintain organizational-wide cyber risk views in collaboration with CIP, Audit, Compliance, ERM, Legal, and Privacy Ensure adherence to CIP standards and frameworks (ISO/IEC 27001/27002, NIST CSF, PCI-DSS) and management of policy exceptions Operational Execution Partner with the Strategic Delivery Office to ensure delivery of global Cyber & Privacy risk mitigation programs for Pharmacy & Care Influence secure coding and DevSecOps practices into Agile pipelines to minimize vulnerabilities Ensure visibility into incident response, regulatory reporting, and forensic investigations in partnership with the CIP Global Threat Management team Stakeholder Engagement & Communication Provide localized risk and vulnerability reporting to business governance forums for data-driven decisions Partner with Global Architecture teams to implement standard security solutions and feed local requirements into global roadmaps Change & Integration Partner with the Cyber Mergers and Acquisitions team to integrate new companies securely Qualifications & Experience Education: BA/BS in business or technical field; MBA preferred but not required Experience: Minimum 10+ years in Information Security/Cybersecurity with ability to translate technical controls into business terms Minimum 5+ years in cyber leadership roles within Fortune 500 organizations Proven ability to influence and lead matrix teams; strong business acumen and global cultural awareness Certifications: CISSP, CISM, or equivalent preferred Technical Knowledge: Implementation-level knowledge of security standards and frameworks (ISO, NIST, PCI-DSS, FedRAMP) Familiarity with GRC tools and workflow management systems Industry Experience: Healthcare or Health IT required; Insurance & Financial Services preferred Additional Band 5 Alignment Organizational Impact: Drive measurable improvements in risk posture and compliance scores across business units Strategic Contribution: Influence enterprise cybersecurity strategy and innovation Leadership Accountability: Demonstrate inclusive leadership and cultural alignment with Cigna values If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 142,200 - 237,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Leads team of Analysts with full responsibility for team output including compliance to licensure regulations and associated reporting activity. Implements protocols for license management and record keeping regarding healthcare licensure requirements. Provides guidance to team on impact of regulatory changes may affect licensure and documentation. Ensures short to medium term outputs are timely and accurate while also planning for long term outputs. Manages workforce planning and recruitment activities. Serves as a point of escalation for the team and ensures that regulatory information is communicated to all team members. Internally interfaces with Pharmacy Compliance, State Regulatory Affairs, Pharmacy Practice, Accreditations, the Office of the Corporate Secretary and other teams. Collaborates with business partners on pharmacy projects impacting licensure and insures that related material changes are reported appropriately. Manages licensure projects related to material changes. Provides input to corporate projects with impact on pharmacy licensure. Externally interfaces with appropriate regulatory agencies. Experience: Manage a team of 2 Analysts responsible for pharmacy licensure and reports Ensure that all required filings and renewals are timely Develop customized reports that meet business needs related to pharmacy licensure Update and maintain, and ensure team updates and maintains, current information in applicable internal databases and tracking tools. Ensure consistent use of the tools and implement improvements to support Enterprise Compliance goals and priorities. Provide input to enterprise projects that impact licensure. Develop and maintain strong working relationships with internal partners including Government Affairs, Regulatory, Pharmacy Compliance, Pharmacy Practice, Accreditations, etc. Develop and maintain good working relationships with external regulatory points of contact Develop and maintain a strong working knowledge of Cigna's pharmacies and license requirements Draft team policies and procedures and ensure P&Ps remain current Maintain license discipline records and manage responses and notifications as applicable Manage quality of the team's output, including addressing data errors and providing quality checks Assess compliance risk issues within organization, take appropriate actions to resolve, and escalate issues when necessary. Qualifications: Bachelor's Degree or equivalent with 8 plus years of relevant experience required. Must have regulatory/compliance experience and understand home delivery and specialty pharmacy processes. Prior people management experience is required. Possesses strong analytical, problem solving, research and organizational skills. Proven ability to innovate. Experience working in a large, highly matrixed organization. Strong decision-making skills. Demonstrated strong sense of urgency and perseverance. Demonstrated ability to multi-task and reprioritize deliverables independently. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 126,800 - 211,400 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: ********************* for support. Do not email ********************* for an update on your application or to provide your resume as you will not receive a response. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Sales Enablement Job Sub Function: Sales Operations & Administration Job Category: Professional All Job Posting Locations: Santa Clara, California, United States of America Job Description: Johnson & Johnson MedTech is recruiting for a Director of Commercial Operations, Polyphonic. The preferred location for this position is Santa Clara, CA. Remote work may be considered on a case-by-case basis. Robotics and Digital Solutions, is part of Johnson & Johnson Med Tech. At Johnson & Johnson Robotics and Digital Solutions, we're changing the trajectory of health for humanity, using robotics and software platforms to enhance healthcare providers' abilities and improve patients' diagnoses, treatments, and recovery times. Johnson & Johnson Robotics was established in 2020 and comprises three key med-tech platforms: Flexible Robotics (MONARCH), Surgical Robotics (OTTAVA), and Polyphonic Digital Solutions. Join our collaborative, rapidly growing teams. You'll collaborate on breakthrough medical technologies that unite multiple subject areas to build a connected digital ecosystem that advances medical professionals' skills and improves patient outcomes. The Director of Commercial Operations is a key role that supports Commercial Operations for MedTech Digital. We are seeking a strategic and execution-oriented Director of Commercial Operations to drive global business results for our Polyphonic digital ecosystem. This Director will shape our go-to-market infrastructure, commercial operating models, and sales enablement across both standalone Polyphonic enterprise software and Polyphonic software that is connected to JJMT devices across the Surgery portfolio. Responsibilities include but are not limited to: * Collaborate cross-functionally with key internal stakeholders and sales leaders in the business and MedTech Digital to facilitate successful go-to-market and commercial activities and ensure policies and procedures align and complement each other (eg for Launch Excellence programs). * Project manage GTM readiness for new digital offerings- ensuring upstream alignment, contract readiness, field preparation, and launch execution discipline. * Develop processes for utilizing metrics to generate insights that help senior management and sales leaders identify and understand the business drivers of key accounts and sales trends and build accurate sales forecasts * Execute SKU/pricing decisions, including creating discounting frameworks and running decision desks for resolution of issues during sales process * Drive sales reporting processes that produce accurate and consistent results and contribute to the creation of sales performance dashboards that allow sales team members and business to monitor sales forecasts, track key performance indicators, and ensure continuous improvement. * Build and maintain sales enablement toolkits, including building and leading sales training and field onboarding for digital selling and creating playbooks, value assessments/calculators, and demos. * Provide insight regarding the selection and deployment of enabling resources and technologies including customer relationship management systems, performance tools, incentive management, and order-to-cash, including being the lead person into J&J's Project Butterfly. Lead the day-to-day use and maintenance of selected tools. * Responsible for managing operational aspects of their team (e.g., budget, performance, and compliance), as well as implementing workforce and succession plans to meet business needs. * Proactively creates a purpose driven environment by aligning Johnson & Johnson's Credo and Leadership Imperatives with the strategies and goals of the team and enterprise. Qualifications: Education: * A minimum of a bachelor's degree within business, marketing, or relevant discipline is required. Advanced degree is preferred Skills and Experience: * A minimum of 10+ years of relevant business experience with an emphasis on commercial operations * Strategic thinker who is also highly operational and execution-driven * Experience with launching and selling subscription products or digital solutions, preferably within Healthcare * Strong understanding of MedTech business processes, sales models, functional alignment, and customer dynamics, including scaling commercial processes across matrixed organizations * Experience in developing and utilizing metrics, forecasts, and KPI's to generate insights to forecast sales, monitor sales performance, and continuously improve * Competence with Customer Relationship Management and analytics tools * Ability to influence and partner cross functionally, with good communication skills and a change leader mindset comfortable with shaping culture, skills, and ways of working in the digital space * Excels in environments with ambiguity, transformation, and cross-functional complexity Other: * This role will be based out of Santa Clara, CA. and may require up to 25% travel (domestic and international) * Remote work may be considered on a case-by-case basis * The anticipated base pay for this role is $146,000 to $251,850 * For candidates based out of the Bay Area, CA. the anticipated base pay range is $167,000 to $289,800 Join our dynamic team and play a key role in redefining surgical care globally! Apply now to make a difference with Johnson & Johnson MedTech. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Commercial Awareness, Competitive Landscape Analysis, Customer Relationship Management (CRM), Data Savvy, Lead Generation, Market Research, Mentorship, Operations Management, Performance Measurement, Process Improvements, Sales Enablement, Sales Support, Sales Training, Stakeholder Engagement, Tactical Planning, Technical Credibility The anticipated base pay range for this position is : Additional Description for Pay Transparency:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Strategy & Corporate Development Job Sub Function: Business Development Job Category: People Leader All Job Posting Locations: New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America, Titusville, New Jersey, United States of America Job Description: Vice President Business Development Oncology Transactions - Hematology, I/O Johnson & Johnson is recruiting for the Vice President Business Development Oncology Transactions - Hematology, I/O, located in Raritan, NJ or Titusville, NJ. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************/. ABOUT THE ROLE: About the Role The Vice President Business Development Oncology Transactions will lead Business Development activities for the Oncology franchise, J&J Innovative Medicine's largest and fastest growing therapeutic area. More specifically, this position will be accountable for leading the above-specified activities in the Hematological Malignancies and Immuno-Oncology (I/O) spaces. The Vice President Business Development Oncology Transactions leads a team to identify, evaluate, and execute value-creating transactions in support of the Pharm Group's growth strategies across the end-end Oncology portfolio. Directs the search, due diligence, business case development, negotiations, financing, and communications to senior management to execute transactions. Oversees the closing of deals and integration of assets into J&J. Also oversees divestitures of identified assets to enhance value creation of the portfolio. Can be engaged in renegotiation of existing agreements according to changing business needs. Helps to develop high external share of voice in the Oncology marketplace, furthering J&J Innovative Medicine's reputation as a partner of choice. Develops and leads a consistently high performing team Oncology BD team. Partners with Therapeutic Area Leadership and Global Commercial (GCSO) teams to develop actionable growth plans based on gap analyses, competitive landscape reviews, and a continuous review of all mechanisms of action that are viewed as critical for growth. Sources assets that continue to drive near- and long-term growth of the portfolio bases on gaps identified As such sustains the ‘freshness' of the Oncology pipeline by adding new assets to replace those lost to development attrition and to ensure sustained growth of the business Integrates strategic and cross-functional teams and ensures teams are following the appropriate guidelines (for example, WW420C). Determines screening criteria and rationale for targeting new business opportunities in relation to J&J strategic goals. Evaluates critical assumptions, risks, and opportunities to determine organizational impact. Directs teams to make go or no-go decisions in a timely manner and based on available data. Directs the development of business cases for new business opportunities that are aligned with strategic goals. Determines which opportunities to bring to market based on assessment of research and valuation model results. Develops procedures and ensures the quality of the due diligence process. Communicates to J&J management and stakeholders in a balanced and transparent manner. Leads the negotiation, structuring, and closing of deals. Oversees the execution of all contracts, amendments and confidentiality agreements. Develops and leads a consistently high performing Business Development Oncology team. Active talent scout in the Oncology external environment as well as within J&J Innovative Medicine Develops team to continually function as a high impact, efficient machine to quickly analyze and execute on opportunities. Provide people leadership for a team of deal transactors as well as scientific licensing experts and other support functions BUSINESS ENVIORNMENT & CONTEXT: Business Development & Licensing and Acquisitions have played a critical role in building the Pharmaceutical business for J&J. Supplementing our internal development efforts with compounds from the outside will remain a critical activity for us to realize long-term growth. This function also brings an objective view when evaluating the value of external compounds when comparing to internal investments The function also requires continuous direct and face to face meetings with CEO's and other C-suite executives of global biopharma companies of various sizes. REQUIRED BUSINESS & LEADERSHIP EXPERIENCES: The ability to create clear, compelling, business cases that significantly advance the growth and competitive advantage of J&J. The ability to influence and lead multifunctional teams toward a shared vision. This vision is initially created by the Business Development Team, and then requires the leadership of this team and strong collaboration with stakeholders to ultimately deliver high-value assets to the Pharmaceutical Group. The ability to prioritize and focus on right ideas, opportunities, issues, and projects based on business strategy. Develops decision criteria and considers benefits, costs, and risks of each decision and its immediate and long-range implications before making go or no-go actions. Makes timely, sound judgments in uncertain and changing situations following J&J procedural guidelines. Has the ability to scan and scout outside of J&J and identify new, breakthrough opportunities that have exceptional value. Builds and leverages networks and resources. Sees and understands key current and future developments, drivers, and trends in markets, industry, technologies, and competition and knows how they are connected and converge in new ways. Strong curiosity and deep passion to continuously learn about new scientific developments and technological platforms. Understands the scientific, organizational, and regulatory processes of discovery and development. Identifies key current and future trends that affect scientific, medical, and technology areas. Must be viewed by the R&D Organization as a strong, objective partner The ability to leverage understanding of the operational, commercial, business, and organizational requirements needed to build compelling and clear business case for new opportunities. Clearly identifies and articulates value propositions and risks of opportunities. Understands the operating companies, functions, and sectors of J&J and the manufacturing, commercialization and market access of its products and services. The ability to understand and analyze business financial information, including target company's term sheets, financial statements and reports across deal situations (e.g., licensing, acquisition, divesture, auction). Understands key financial factors and trends that impact target company's success in the short- and long-term. Conducts financial analysis, forecasting, revenue modeling, and valuation of companies at various developmental stages. The ability to understand technical and commercial risk, and the ability to structure deals in a way that rewards J&J appropriately based on the level of risk assumed in a transaction. REQUIRED EDUCATION AND EXPERIENCE An advanced Degree is required (Ph.D, MBA, M.S or equivalent). We are looking for a business development leader with significant experience bringing new compounds to companies. A minimum of 15 years of experience in the pharmaceutical industry. Ability to take personal accountability at the project decision/execution-level is required. Previous Business Development and licensing experience is mandatory. Knowledge of the Oncology space is a plus. Other: Travel Percentage: 25% Domestic and International The anticipated base pay range for this position is $271,150 to $366,850. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year. Holiday pay, including Floating Holidays - up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found via the following link: ********************************************* The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Required Skills: Preferred Skills: Alliance Formation, Business Alignment, Business Continuity Planning (BCP), Business Development, Business Valuations, Competitive Landscape Analysis, Developing Others, Developing Partnerships, Due Diligence, Forward Thinking, Inclusive Leadership, Leadership, Negotiation, Product Marketing Sales, Product Strategies, Resource Management, Strategic Change, Tactical Planning

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* **Job Function:** Customer Management **Job Sub** **Function:** External Customer/Product Training **Job Category:** People Leader **All Job Posting Locations:** Raritan, New Jersey, United States of America **Job Description:** We are seeking a dynamic and strategic leader to serve as Senior Director, US MedTech Surgery - Field-Based Education. This role will be responsible for leading all aspects of in-field education, professional education, and commercial education across the US MedTech Surgery business. The ideal candidate will bring deep expertise in surgical education, a passion for innovation, and the ability to drive alignment across stakeholders to deliver impactful learning experiences. This is a field-based, remote role available in all states/cities within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply. About MedTech Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech About Surgery Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that's reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world's most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech Key Responsibilities: In accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position: - Field-Based Education Leadership: Develop and execute a national strategy for in-field education that supports sales teams, clinical specialists, and customer-facing roles. - Professional Education Oversight: Lead the design and delivery of education programs for healthcare professionals, including physicians and non-clinical stakeholders. - Commercial Education Strategy: Align commercial training initiatives with business priorities to drive performance and market growth. - Stakeholder Collaboration: Partner with sales leadership, marketing, clinical teams, and external faculty/KOLs to ensure educational programs are relevant, effective, and aligned. - Innovation & Technology: Integrate modern learning technologies and methodologies to enhance engagement and scalability. - Performance Metrics: Define and monitor KPIs to measure the effectiveness and impact of education programs. - Team Development: Build and lead a high-performing education team, fostering a culture of excellence, agility, and continuous improvement. - Responsible for communicating business-related issues or opportunities to next management level - Responsible for following all Company guidelines related to Health, Safety and Environmental practices as applicable. - For those who supervise or manage a staff, they are responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable - Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures - Performs other duties assigned as needed Qualifications: - A minimum of a Bachelor's degree is required. - A minimum of 12 years of relevant, industry-related experience with history of success in healthcare medical devices is required - A minimum of 8 years of experience in roles with increasing responsibility (Sales, Sales Management, Marketing, Education, and/or other Commercial Functions) - A minimum of 5 years working on global team or in multiple regions is preferred. - Deep clinical knowledge of MedTech platforms and procedures is required. - A minimum of 7 years of successfully managing a team is required. - Strong influence of management and communications skills working in highly matrixed organizations required. - A valid driver's license in the United States is required. - This role will require up to 70% travel. Additional Qualifications: - Strategic Vision: Ability to translate business goals into actionable education strategies. - Execution Excellence: Proven track record of delivering high-impact programs at both large and small scale. - Customer Insight: Deep understanding of sales reps, managers, and healthcare customers-both clinical and non-clinical. - Innovative Mindset: Creative thinker who challenges the status quo and drives new approaches to learning. - Competitive Drive: Actively engaged in competitive intelligence to ensure differentiation and relevance. - Stakeholder Influence: Skilled at aligning cross-functional teams and confidently guiding direction. - Learning Agility: Eager to explore new ideas and adapt quickly to changing needs. - Capital Selling & Robotics Acumen: Experience or aptitude in complex selling environments, including capital equipment and robotics. - Strong influence management, oral and written communication skills - Ability to develop and lead a team across a matrix organization - Ability to build a global business plan The expected base pay range for this position is $173,000 to $299,000. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis. - Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. - Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). - This position is eligible to participate in the Company's long-term incentive program. - Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: - Vacation -120 hours per calendar year - Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year - Holiday pay, including Floating Holidays -13 days per calendar year - Work, Personal and Family Time - up to 40 hours per calendar year - Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child - Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member - Caregiver Leave - 10 days - Volunteer Leave - 4 days - Military Spouse Time-Off - 80 hours For additional general information on Company benefits, please go to: - ********************************************* Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via *******************/contact-us/careers or contact AskGS to be directed to your accommodation resource. **Required Skills:** **Preferred Skills:** **The anticipated base pay range for this position is :** 173-300 Additional Description for Pay Transparency:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at ******************* Job Function: Medical Affairs Group Job Sub Function: Professional Medical Education Job Category: People Leader All Job Posting Locations: Albuquerque, New Mexico, United States of America, Albuquerque, New Mexico, United States of America, Anchorage, Alaska, United States, Atlanta, Georgia, United States, Baton Rouge, Louisiana, United States, Boise, Idaho, United States, Boston, Massachusetts, United States of America, Burlington, Vermont, United States, Camden, New Jersey, United States, Cedar Rapids, Iowa, United States, Charleston, South Carolina, United States, Charleston, West Virginia, United States, Charlotte, North Carolina, United States, Charlottesville, Virginia, United States, Chicago, Illinois, United States, Columbia, Maryland, United States, Columbus, Ohio, United States, Dallas, Texas, United States, Denver, Colorado, United States, Detroit, Michigan, United States, Fargo, North Dakota, United States, Gulfport, Mississippi, United States, Helena, Montana, United States, Honolulu, Hawaii, United States, Indianapolis, Indiana, United States {+ 23 more} Job Description: Johnson & Johnson MedTech - Neurovascular division is currently seeking a Senior Manager of Professional Education. This is a remote role within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply. This role also requires up to 60% overnight travel. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at *******************/. Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at *******************/medtech/ Position Summary: As the Senior Manager, Professional Education (US), you will be instrumental in creating strategic training initiatives that ensure the safe and effective use of J&J Neurovascular products. Reporting directly to the Director of Education, you will oversee a dynamic team of managers and specialists, collaborating with multiple cross-functional partners including Marketing, Medical Affairs, Clinical Teams, Regulatory Affairs, and Sales Leadership. Your leadership will drive the design, execution, and continuous improvement of a comprehensive educational curriculum targeting healthcare providers - from physicians and residents to allied health professionals such as NPs, PAs, RNs, and RTs. You will establish strong, consultative relationships with our KOL faculty, leaning on their expertise to elevate our training programs, driving creativity to be best in class and including the newest and next technologies. The Senior Manager-US Professional Education is primarily aligned to the US, but must be cognizant of the global strategy, and may be consulted for regional business needs. Key Responsibilities: * Design and execute all aspects of Professional Education programs to ensure the safe and effective use of JNJ MedTech Neurovascular products and technology. * Collaborate with cross-functional business partners and key stakeholders to develop and execute impactful educational programs that support the US Business Plan, in conjunction with New Product Introductions (NPI) Launch Excellence (LEX) Reviews. * Maintain oversight of Professional Education discretionary budget with manager and Finance partners, inclusive of Team T&E and sample product forecast. * Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. * Keep current of the competitive market, treatment trends, technology, competitors, treatment guidelines and new regulations. * Identify and develop strong relationships with KOL faculty and oversee all consulting HCP & Facility agreements, Faculty Time Records, Faculty Payments, and execution of all planned training programs and activities. * Evaluate and implement innovative training modalities, which meet the needs of the learner, i.e. web-based applications and technology-based tools, AI platform, AR/VR, Telementoring, * Maintain the required training documents that fulfill the FDA training commitment for TRUFILL n-BCA Liquid Embolic System and Enterprise Vascular Reconstruction Device with Clinical Affairs, Regulatory, and Legal teams. * Oversee development and progressive learning stages of the Johnson & Johnson Institute comprehensive and scalable curriculum for Fellows, Residents, and Allied Health Professionals * Operate under limited supervision and in strict adherence to applicable company guidelines on Regulatory, Health, Safety, and Environmental practices. * Align with established project and management processes, instruction design standards and processes, and corporate brand style and standards, including compliance requirements. Qualifications: Required: * Bachelor's degree is required. * Minimum of ten (10) years of relevant business experience (Professional or Commercial Education, Marketing, Sales, and Clinical. * Minimum of three (3) years of experience working in organizational learning or a Professional or Commercial Education environment. * Ability to effectively communicate with customers (physicians) and internal stakeholders with demonstrated presentation skills and written communication skills, as well as solid organizational and time management abilities. * Ability to champion product concepts and promote change through indirect influence. * Ability to work independently, requiring limited oversight. * Ability to collaborate well with cross-functional partners. * Ability to provide solutions to complex problems to enhance customer experience. * Previous People Leader/Management experience. * Proficient with Microsoft Outlook, Teams, SharePoint, Excel, PowerPoint, and ZOOM Preferred: * Neurovascular experience is strongly preferred. * Current or previous experience launching new products. * Comprehension of Health Care Compliance guidelines. * This position is to be remote field based within the continental United States and may have up to 50% overnight travel in the US. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (********************************) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: The anticipated base pay range for this position is : $137,000 - $235,750 Additional Description for Pay Transparency: The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits: Vacation - up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington - up to 56 hours per calendar year Holiday pay, including Floating Holidays - up to 13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. *********************************************

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As the director of corporate accounting and external reporting, you'll maintain the financial integrity of the business's external Generally Accepted Accounting Principles (GAAP)/Securities and Exchange Commission (SEC) financial reporting. In this role, you'll establish the overall corporate accounting strategy and vision. You'll provide expertise related to GAAP reporting and serve as a liaison to the Statutory, Reinsurance, and Investment Reporting groups, and as well as to our Legal, Tax, Business Unit control groups, and other areas of the business. Additionally, you'll lead a team of managers and accountants responsible for companywide general accounting and reporting, and work collaboratively with other key financial reporting leaders. This position will be a working manager and will have a significant impact on shaping the financial reporting for Progressive. Must-have qualifications * Bachelor's degree or higher in Accounting or related field of study (e.g., Finance) and a minimum of 10 years specialized accounting (e.g., reinsurance, investments), financial reporting, or public accounting experience, with at least five years leadership experience (e.g., management) Preferred skills * Demonstrated experience preparing accurate and timely reporting to the Securities Exchange Commission (SEC) within a large-scale environment, with a strong track record of ownership and responsibility for results. * Certified Public Accountant (CPA) certification with deep knowledge of GAAP and technical accounting * Strong leadership skills with demonstrated experience managing high-performing teams and complex financial reporting processes * Prior experience with the accounting and reporting for, and integration efforts associated with, acquired entities * Strong attention to detail matched with strategy development skills, with the ability to establish the corporate accounting strategy and vision Compensation * $160,000 - $205,000/year * Gainshare bonus up to 50% of your eligible earnings based on company performance * Participation in our restricted stock units plan Benefits * 401(k) with dollar-for-dollar company match up to 6% * Medical, dental & vision, including free preventative care * Wellness & mental health programs * Health care flexible spending accounts, health savings accounts, & life insurance * Paid time off, including volunteer time off * Paid & unpaid sick leave where applicable, as well as short & long-term disability * Parental & family leave; military leave & pay * Diverse, inclusive & welcoming culture with Employee Resource Groups * Career development & tuition assistance * Onsite gym & healthcare at large locations Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at ************************************************************** Sponsorship for work authorization for foreign national candidates is not available for this position Share: Apply Now

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Workplace Operations & Support III position at the Director level, which is part of the job family responsible for delivering efficient technical support and ensuring smooth operations of the organization's workplace environment for end-users, including hardware, software, and network resources. Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals. Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on. Role Profile Workforce Services (WS) is a dynamic and fast-paced area within the firm's Enterprise Technology & Services division. We are responsible for delivering high quality technology solutions and support functions to our internal end users. Our goal is to ensure end users across the firm can perform their job efficiently with minimal to no interruption. We are seeking a Team Leader to help the lead and shape the service desk population through adhering to the firm's core values. The ideal candidate will be a visionary and leader for their team, motivating and coaching team members with the goal of providing world class customer service. What you'll do in the role: * Responsible for the oversight of the Service Desk Professionals servicing the Morgan Stanley population * Provide timely feedback, training, and coaching 70% of the time with a focus on driving incident restoration with a World Class Service experience * Responsible for interviewing and onboarding top talent * Conduct performance management in an effort to drive the metrics set out by the Service Desk including First Contact Resolution and Customer Satisfaction rates * Monitor agent productivity as well as operational excellence and how it impacts the Service Desk Service Level Agreements * Oversee outages, leverage tools when volumes are at peak and escalations occurring, which would include ServiceNow, Service Desk Knowledge, Remote Assistance among others, in an effort to resolve our internal population What you'll bring to the role: * 4+ years previous call-center experience or equivalent required in a technical or customer service field * Previous Service Desk Experience * Experience with Microsoft Office products, Windows 10, and general office computing tools required * Passion for providing feedback & coaching * Excellent written and oral communication skills * Excellent time management skills * Excellent Problem-Solving Skills * Experience with Microsoft Office Products, Windows 10, and general office computing tools WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Expected base pay rates for the role will be between $70,000 and $105,000 per [hour/year] at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).