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Employee reviews

3.33/5

Out of 30 UnitedHealth Group reviews, 50% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 30 ratings

Overall rating
3.3
Salary and benefits
3.5
Work environment
3.4
Management
3.2
Career opportunities
3.4
Diversity and inclusion
3.4
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UnitedHealth Group reviews

Employee reviews
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5.0
A zippia user wrote a review on Sep 2025
Pros of working at UnitedHealth Group

I thought the pros of working at UnitedHealth Group are the exposure to large, complex healthcare datasets, opportunities to work on meaningful projects that directly impact patient outcomes, and strong collaboration across teams. The company also invests in technology and tools, which made it easier to deliver high-quality analytics.

Cons of working at UnitedHealth Group

In my experience, the cons of working at UnitedHealth Group are that it’s such a large organization that decision-making can sometimes be slow, and processes are very structured, which can limit flexibility.

UnitedHealth Group benefits

My favorite benefit was the flexibility of hybrid/remote work options, which made it easier to balance professional responsibilities with personal life.

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3.0
A zippia user wrote a review on Dec 2019
Pros of working at UnitedHealth Group

Benefits- paid vacation. Medical Healthcare with Hsa account options. Dental, Vision and 401k savings options. Employee appreciation week once a year. Gym in house as well as a health options cafeteria.

Cons of working at UnitedHealth Group

Call center operations indirect so you specialize in billing but have to help callers who cone from uhc which is not specified as different. Also the point system for unforeseen commuting grace is very critical.

UnitedHealth Group benefits

Paid Vacation time

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3.0
A zippia user wrote a review on Dec 2019
Pros of working at UnitedHealth Group

It has a lot of diversity, you do not need experience because there is a 5 month training before you hit the floor. There is a very large culture of volunteering.

Cons of working at UnitedHealth Group

The metrics are very hard to meet with the software problems so you feel cheated. The supervisors are very metric-centered and very micromanaging. You don't ever feel like you are doing a good job.

UnitedHealth Group benefits

almost 4 weeks of Personal Time Off to start

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3.0
A zippia user wrote a review on Aug 2020
Pros of working at UnitedHealth Group

I love the team I work with and other than their health insurance the rest of the benefits are really good. They do a great job of allowing you to do things like volunteering in the community, etc..

Cons of working at UnitedHealth Group

At least at the WI plan where I work there is almost no diversity and no real attempt seen by the WI leaders to try and get more diversity in the doors

UnitedHealth Group benefits

401K and stock purchase program

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3.0
A zippia user wrote a review on Aug 2021
Pros of working at UnitedHealth Group

Overall package is good , with PTO, insurance, and 401k

Cons of working at UnitedHealth Group

Micromanagement, change programs way to often , ie computer programs for nursing are absurd and waste a lot of time. Very inefficient, plus they change them all the time, i am sure whoever markets them is happy to sell them to UHG

UnitedHealth Group benefits

PTO

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1.0
A zippia user wrote a review on Dec 2024
Pros of working at UnitedHealth Group

Primarily remote roles, all company paid and provided equipment.

Cons of working at UnitedHealth Group

Loads of layoffs. Constant worry of a RIF. Toxic senior management at the highest levels. Rules don't apply to all.

What do you like best about UnitedHealth Group's CEO and the leadership team?

I'm not in the office with them.

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4.0
A zippia user wrote a review on Feb 2023
Pros of working at UnitedHealth Group

Team center people in the workplace

Cons of working at UnitedHealth Group

I don't their system of clocking and clocking out.

UnitedHealth Group benefits

I really PTO allowance per paycheck.

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3.0
A zippia user wrote a review on Aug 2021
Pros of working at UnitedHealth Group

Overall package is good , with PTO, insurance, and 401k

Cons of working at UnitedHealth Group

Micromanagement, change programs way to often , ie computer programs for nursing are absurd and waste a lot of time. Very inefficient, plus they change them all the time, i am sure whoever markets them is happy to sell them to UHG

UnitedHealth Group benefits

PTO

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3.0
A zippia user wrote a review on Apr 2021
Pros of working at UnitedHealth Group

I like how much I make an hour.

Cons of working at UnitedHealth Group

I do not like working in a call center environment. I don't like the claims processing

UnitedHealth Group benefits

Bonuses

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5.0
A zippia user wrote a review on Mar 2021
Pros of working at UnitedHealth Group

I like the work and life balance as well as the company is employee centric.

Cons of working at UnitedHealth Group

There is nothing I don't like.

UnitedHealth Group benefits

Health Insurance

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at UnitedHealth Group

I LIKE THAT THEY OFFERED THE JOB OPPORTUNITY TO WORK REMOTELY

Cons of working at UnitedHealth Group

NO BENEFITS SINCE I AM CONSIDERED A CONTRACTOR

UnitedHealth Group benefits

WORKING FROM HOME

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3.0
A zippia user wrote a review on Aug 2020
Pros of working at UnitedHealth Group

I love the team I work with and other than their health insurance the rest of the benefits are really good. They do a great job of allowing you to do things like volunteering in the community, etc..

Cons of working at UnitedHealth Group

At least at the WI plan where I work there is almost no diversity and no real attempt seen by the WI leaders to try and get more diversity in the doors

UnitedHealth Group benefits

401K and stock purchase program

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3.0
A zippia user wrote a review on Dec 2019
Pros of working at UnitedHealth Group

Benefits- paid vacation. Medical Healthcare with Hsa account options. Dental, Vision and 401k savings options. Employee appreciation week once a year. Gym in house as well as a health options cafeteria.

Cons of working at UnitedHealth Group

Call center operations indirect so you specialize in billing but have to help callers who cone from uhc which is not specified as different. Also the point system for unforeseen commuting grace is very critical.

UnitedHealth Group benefits

Paid Vacation time

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3.0
A zippia user wrote a review on Dec 2019
Pros of working at UnitedHealth Group

If you do your job well, you can thrive. While the benefits are not generous, there are many to choose from. I like call center work which is what most employees do here

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4.0
A zippia user wrote a review on Oct 2019
Pros of working at UnitedHealth Group

The people I work with are wonderful. Always willing to help you get things accomplished.

UnitedHealth Group benefits

Stock options

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2.0
A zippia user wrote a review on Aug 2018
Pros of working at UnitedHealth Group

Coworkers and job experience. Best part is telecommuting ability full time.

Cons of working at UnitedHealth Group

Pay is very low even after working there for 5years. Lots of work but no promotion.

UnitedHealth Group benefits

Telecommuting

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UnitedHealth Group salaries

7.8
Salary score
The national average salary for a UnitedHealth Group employee in the United States is $51,208 per year or $25 per hour. Employees in the top 10 percent can make over $122,000 per year, while employees at the bottom 10 percent earn less than $21,000 per year.

UnitedHealth Group demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

UnitedHealth Group financial performance

9.8
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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