UnityBPO jobs - 3,748 jobs

Description: Must be available to work Monday through Friday, shifts scheduled between 6 AM and 9 PM MST. Specific work shifts will be confirmed with successful candidates prior to their start date. Full-Time | Remote (Must reside in New Mexico, Texas, or Arizona) Make a Difference with Every Call Are you passionate about technology and love helping people solve problems? At UnityBPO, we empower healthcare professionals by ensuring their technology works seamlessly-so they can focus on what really matters: patient care. As a Tier 1 Technical Desk Analyst, you'll be a vital part of our support team, helping clinicians, administrative staff, and healthcare providers resolve technical issues efficiently and empathetically. You'll be the first line of support for our clients, delivering exceptional service that directly impacts patient outcomes. Who We Are UnityBPO is a leading healthcare IT company dedicated to supporting front-line healthcare workers and their patients. From our headquarters in Albuquerque, NM, we serve clients across the country with a remote team based in New Mexico, Texas,and Arizona. Our culture is built on respect, honesty, and growth. We provide ongoing training, support your pursuit of certifications, and offer real opportunities for career development-all while making a meaningful difference in healthcare every day. What You'll Do Provide first-level technical support for hardware and software problems, (Microsoft Office, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony, etc.). Support multiple clients Identify and document customer issues clearly and accurately Escalate unresolved tickets to appropriate internal teams as needed Accurately assign ticket urgency and impact following ITIL best practices Assist clinicians-including doctors, nurses, and therapists-with EHR usability Deliver outstanding customer service through clear communication, patience, and empathy Requirements: High School diploma or GED (or equivalent experience) Must have hard wired connection to router. Previous experience in a customer service or technical support role Basic knowledge of PC operations and desktop applications Strong verbal and written communication skills Ability to multitask and problem-solve in a fast-paced environment Openness to feedback and eagerness to learn Adaptability and self-motivation in a remote work setting Preferred but not required: CompTIA A+ certification Experience working in Electronic Health Record (EHR) systems Familiarity with medical terminology Before You Apply Please complete the Microsoft Speed Test and email your results to **********************. Be sure your computer is connected via Ethernet for accurate results. Why Join UnityBPO? Mission-Driven Work: Support healthcare teams and improve patient lives through technology Career Growth: We invest in your development and pay for technical certifications Remote Flexibility: Work from the comfort of your home in NM, TX, AZ, or CO Inclusive Culture: We welcome applicants of all ages and backgrounds, including stay-at-home parents and retirees Leadership Access: Share your ideas directly with leadership, including the CEO Supportive Environment: Be part of a team that values transparency, communication, and collaboration Disclaimer The preceding has been designed to indicate the general nature and level of work performed by employees within this classification/job function. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. The preceding job description does not alter the “at will” status and therefore does not constitute a contract of employment, expressed, or implied between any employee and UnityBPO. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Title*: Presentation Engineer Our Mission Prezent is on a mission to transform how enterprises communicate. Founded in 2021, we have rapidly grown into a 200+ person, fully remote team that's backed by $40+ million in venture funding. Our AI-powered productivity platform, ASTRID, is the first solution purpose-built for enterprise communication needs-delivering up to 90% time savings and 60% cost reduction in presentation development. Our Vision We believe that effective communication accelerates business impact. By automating design best practices and tailoring content to audience dynamics, Prezent empowers teams to craft clear, engaging, and on-brand presentations at scale. Our focus is on enabling Fortune 2000 companies-particularly in industries like healthcare, biopharma, high-tech, banking, and insurance-to achieve better alignment, faster decision-making, and stronger business outcomes. The Role As a *Presentation Engineer*, you'll join a dynamic team of technologists, designers, and strategists who bring business communication to life. Your mission is to bridge the gap between data, story, and design-transforming complex ideas into compelling presentations that drive real-world impact. You'll be the go-to partner and sounding board for our clients, helping them sharpen their storytelling, amplify impact, and build presentation excellence across their organizations. You'll help teams plan and execute presentation calendars, bring the best of Prezent.AI to life, and guide users in effectively leveraging ASTRID, our AI-powered communication engine. No two days will be the same-you'll flex between understanding audience needs, engineering presentation workflows, and enabling leaders at every level to communicate with clarity, confidence, and impact. What You'll Do * Partner with enterprise clients to understand their most critical communication challenges, presentation workflows, and opportunities for improvement. * Become an embedded team member for the client, providing integral insights. * Help teams craft and structure powerful narratives that drive influence and decision-making, from executive ready communication to messaging to the masses * Design and build scalable, reusable presentation templates and storytelling frameworks within *Prezent* * Be a trusted advisor-helping users learn and adopt AI-driven storytelling tools to elevate their work * Deliver customized presentation solutions and lead pilots, trainings, and office hours to drive adoption, enable power users, and establish best practices * Provide structured feedback loops from client experiences to our *product and design teams*, shaping the future of the platform by improving the ‘presentation brain' for each account. * Identify and nurture *warm leads* within existing accounts for software adoption and overnight presentation services * Collaborate cross-functionally with *product*, *design*, and *engineering* teams to continuously refine user experience and product-market fit What We're Looking For * A *storyteller* with strong business communication skills and a passion for helping others make their ideas land with impact * Experience in *consulting, customer success, or business operations/strategy* * A *scientific* or *technology focused foundation*-degree in life sciences, computer science, engineering or related field * *1-3 years* of experience as a consultant in a client-facing, fast-paced environment. * Strong project management skills, and able to execute on multiple projects at a time * Strong analytical and problem-solving skills with a *structured approach* to ambiguity * Agile, adaptable, and energized by working across disciplines * A self-starter who thrives in dynamic settings and is passionate about creating an *AI-first business communications platform* * A blend of *creativity and technical fluency*-comfortable both discussing technical aspects in either biopharma or the tech industry and about scaling workflows Benefits * *ESOPs*: You'll be eligible for Employee Stock options. * *Comprehensive Benefits*: Flexible, top-tier benefits package in line with US market standards. * *Professional Growth*: Thrive in a fast-paced environment that encourages innovation, continuous learning, and career progression. Job Type: Full-time Pay: $55.00 - $65.00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience: * strategic storytelling: 4 years (Required) Work Location: In person

Lifepoint Health has an opportunity for a Chief Financial Officer. The CFO will have oversight of Los Alamos Medical Center located in Los Alamos, New Mexico. Administers the general accounting, patient business services, including third party reimbursement, financial, and statistical reporting functions of the hospital in accordance with established policies and accounting procedures. Provides formal or informal direction in data processing, distributed systems, material management and medical records functions. Trains subordinates on the above areas and monitors performance to ensure fiscal responsibilities are fulfilled. Assists the CEO in the development of long and short-range hospital operations plans that may include service demand analyses, resources availability analyses and cost benefit analyses of proposed capital and staff expansions. Develops long and short-range operational and capital budgets, which are supported by the hospital's long and short range plans and objectives. Prepares cash flow analyses and budget variance analyses. Recommends budget modifications as required. Assists managers in the development of departmental budgets. Monitors, interprets and analyzes hospital financial performance in realizing established plans and objectives of the hospital. Identifies and reports undesirable trends and potential business opportunities and makes recommendations for action. Directs the preparation of internal financial reports including work papers for annual financial audit. Assures the timely and accurate preparation of financial reports and assures that the reports reliably reflect the financial position of the hospital. Assumes a lead role in analyzing and exploring means of reducing hospital operating costs and increasing revenues based on knowledge of market trends, financial reports and operating procedures. Responsible for direction and submission on a timely basis all financial data associated reports required by government and other regulated agencies including payroll tax reports, public disclosure reports and third party payor cost reports. Education Bachelor Degree in Accounting or Finance and the knowledge of generally accepted accounting principals, and verbal, interpersonal and quantitative skills normally acquired through completion of this degree is required. CPA or Master's Degree strongly preferred. Experience A minimum of 3 years of experience working at the CFO level in an acute-care hospital is required. Minimum of three years of progressive management experience in an investor-owned healthcare organization required. Must be a strong, hands‑on and approachable leader who understands the value of being a team‑player and have an outgoing and friendly personality. Must understand how to motivate and inspire staff to achieve optimal results, while keeping employee satisfaction high. Benefits At Lifepoint, our Mission of Making Communities Healthier extends to our employees. We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing. Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. #J-18808-Ljbffr

A biotechnology company in San Diego seeks a Director of Forecasting Analytics to lead forecasting efforts for their first rare disease therapy. The ideal candidate will have extensive experience in biopharmaceutical forecasting, particularly within rare or specialty markets, and a strong analytical skill set. Responsibilities include developing long-term forecasts, collaborating with cross-functional teams, and refining forecasts post-launch. This position offers a salary range of $180,000 - $235,000 and allows for flexible work arrangements. #J-18808-Ljbffr

A life sciences technology company is seeking a Field Service Engineer to provide technical support for revolutionary protein analysis equipment. The position is remote with potential travel across the Greater San Francisco Bay area and North America. Candidates should have a relevant engineering or science degree along with field service experience. The company offers competitive insurance benefits, 401k plans, and career development opportunities. #J-18808-Ljbffr

A leading health organization is seeking a Director of Program Implementation to manage the Quality Improvement team. This role involves overseeing quality improvement initiatives, collaborating with regional staff to meet program goals, and developing territory plans. The ideal candidate will have a Bachelor's Degree, significant experience in clinical quality improvement, and strong relationship-building skills. This position is home-based, with a preference for candidates in the Western States territory. Competitive compensation offered, including a salary range from $95,000 to $131,200. #J-18808-Ljbffr

Our Customer Support Consultants are the direct line between IDEXX and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy. Successful candidates will be able to thrive in a fast-paced environment where they will navigate a variety of inquiries to provide a solution to our customer every 5 minutes on average (50-70 calls daily). Ability to multitask is essential as consultants will resolve customer inquiries through a variety of methods of communication and will utilize documentation and programs to ensure a solution while the customer is on the call. Our Customer Support Consultants are working from home fulltime and will continue to remain virtual. This means that we are providing our onboarding, training, and support for our new hires (like yourself) virtually as well. In the role of Reference Laboratory Customer Support Consultant: You will act as the liaison between customers and the IDEXX laboratories. As a member of this team, you will answer customer questions and quickly and effectively resolve issues. You will provide and clarify lab test results, coordinate follow-up tests on samples, and help coordinate the pickup and delivery of samples. What You Need to Succeed : The ideal candidate will be fluent in both French and English The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator. A proven track record of providing extraordinary customer service. You are experienced in a technically related field, veterinary practice, laboratory setting, and/or contact center environment is helpful. It is important to have strong computer and technical skills. You will be a master problem solver with fine attention to detail while leveraging your strong organizational skills in a multi-tasking environment. You have the ability to learn quickly and apply skills and abilities to a variety of customer interactions. Superb listening and communication (verbal and written) skills are a must in order to be a successful customer support specialist. Strong interpersonal skills with the ability to establish rapport quickly are equally important qualities to have. You possess an associate's or bachelor's degree in a computer-related discipline or scientific (Biology/Chemistry/etc.) discipline is preferred or equivalent combination of education and experience. Ability to be on the phone for 8 hours a day in a quiet workspace or office. *When working from your virtual office, you are required to be available by telephone, voicemail, email, and Teams Microsoft messaging during your scheduled business hours. A high-speed hardwired internet connection (minimum 15 Mbps download; 3 Mbps upload) must be maintained. You will be supplied with a laptop, docking station, monitor(s), and headset, which will need to be maintained appropriately. Schedule: This role requires schedule flexibility. The ability to work 8.5 hours between 11:30am and 8:00pm EST Monday-Friday and Saturdays (9am -5:30pm EST) on a rotating basis. Reliable and dependable attendance is an essential function of this position. What you can expect from us: Hourly rate of $20/hr + based on experience Eligible for annual bonus Health / Dental / Vision Benefits Why IDEXX We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI- REMOTE

A national healthcare organization is seeking a Risk Management Lead to oversee risk adjustment operations and compliance. This role requires a minimum of three years of project leadership experience and expertise in audit and compliance. The ideal candidate will have strong relationship-building skills and the ability to manage multiple projects effectively. This remote position offers a salary range of $104,000 to $143,000 annually, along with competitive benefits including health insurance and a 401(k) plan. #J-18808-Ljbffr

Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.

A community-driven company is seeking a Head of Sales to lead global sales efforts, build a high-caliber sales team, and drive revenue growth through strategic initiatives. The ideal candidate will have at least 8 years of experience in startup environments, particularly in B2B SaaS. This role will involve close collaboration with leadership and a focus on data-driven decisions and customer success. The company offers a competitive salary, unlimited time off, and a supportive work culture. #J-18808-Ljbffr

A leading healthcare company in the United States seeks a Market Vice President of Pharmacy Professional Practice to oversee compliance across pharmacies. This role involves ensuring adherence to regulations while leading a team of professionals. The ideal candidate will possess a Bachelor's degree in Pharmacy, an active pharmacist license, and have substantial experience in pharmacy compliance. Competitive compensation includes a salary range of $223,800 - $313,100 per year with bonus eligibility and comprehensive benefits. #J-18808-Ljbffr

About the company Photon.com has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology on a scale. Please visit ************** to learn more about us, how we work, and our customer case studies. (LinkedIn) Job Description: Product Owner - MarTech Domain Position Overview We are seeking an experienced Product Owner (PO) with deep expertise in the MarTech domain to lead business discovery, capability assessment, and roadmap definition for marketing technology transformation initiatives. The PO will partner with client stakeholders, architects, and SMEs to identify gaps in the existing MarTech setup and provide strategic recommendations that enhance marketing effectiveness, personalization, and customer experience. Key Responsibilities Discovery & Requirement Gathering Act as the primary bridge between business stakeholders, marketing teams, and technical teams. Lead workshops and interviews to capture business objectives, pain points, and desired outcomes. Translate business requirements into actionable user stories, acceptance criteria, and backlog items. MarTech Domain Leadership Evaluate the client's current MarTech stack (e.g., MAP, CDP, CRM, CMS, Analytics, Personalization). Identify gaps, redundancies, and underutilized capabilities in the ecosystem. Benchmark client maturity against industry best practices and emerging trends. Provide strategic guidance on tool adoption, integration, and operational processes. Backlog & Roadmap Management Own the product backlog - define, prioritize, and refine epics and user stories. Collaborate with architects (technical, data, integration) to ensure feasibility and alignment. Align roadmap items with business value, marketing goals, and KPIs. Manage trade-offs between quick wins and long-term transformation. Stakeholder Engagement Serve as the voice of the business and marketing teams in technical discussions. Present findings, recommendations, and roadmaps to client leadership. Facilitate alignment between IT, Marketing, Data, and Operations teams. Governance & Delivery Support Define success criteria, KPIs, and measurement framework for MarTech initiatives. Guide implementation teams by clarifying requirements and priorities during sprints. Ensure compliance with regulatory and data governance standards. Qualifications & Experience 7-10 years of professional experience, with 5+ years as a Product Owner / Business Analyst in the MarTech domain. Strong working knowledge of major MarTech platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Oracle Eloqua, HubSpot, or similar. Proven track record in MarTech capability assessment and roadmap creation. Hands-on experience in customer journey mapping, personalization, and campaign workflows. Familiarity with data flows, CDPs, consent management, and analytics frameworks. Excellent communication, facilitation, and stakeholder management skills. Agile/Scrum Product Owner certification (preferred). Key Attributes Business-first mindset with strong technical appreciation. Ability to spot gaps and opportunities in MarTech ecosystems. Skilled at balancing quick wins vs. long-term transformation. Confident in presenting to senior business and IT stakeholders. Passion for driving personalized, data-driven customer experiences Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Optimize Stateful Kubernetes & HPC works loads - including AI and GPUs Remote 1st Culture (US or Canada only) Series A Startup Base Salary $175k - $200K (depending on experience) + Equity Subject Matter Knowledge & Experience: External Client Interaction (Solutions Architecture - Pre Sales - Support) Containerization, Orchestration Kubernetes (Ops & integrating into Kubernetes) CLI expertise (Bash, Shell, Python, Go) Key Responsibilities Support, Guide, Design, and Integrate Solutions: Lead portions of external customer engagements ensuring seamless product implementation. Drive Platform Adoption and Client Success: Collaborate with internal teams (product, engineering, customer success) to promote platform adoption and ensure client satisfaction. Bridge gaps between teams to align strategies and deliver cohesive solutions that meet client needs. Master Cloud-Native Technologies and Services: Build deep expertise in cloud-native applications, microservices, and modern DevOps practices. Stay current with industry trends and leverage this to provide innovative, informed guidance and solutions to clients. Strategic Advice - Maximize Value - Advocacy creation Engage Clients - Technical Leaders including CloudOps, Systems, and similar. Build and nurture relationships with technical stakeholders. Offer strategic guidance to help clients fully leverage solutions, driving measurable value and fostering long-term advocacy for the platform. Technical Content Creation - Best Practices Develop practical, actionable high-quality technical content including Solution Guides, Reusable Sample Code, blog posts. Empower clients in overcoming technical challenges. Skills & Qualifications 7+ years in software engineering or solution architecture or sales engineer (or similar). Kubernetes 2+ years focused on Kubernetes or cloud-native platforms. Knowledge/understanding of Designing, Deploying & Managing AKS, EKS, GKE. Scripting Absolute comfort at the bash prompt. IaC expertise (Terraform). Python, Golang scripting proficiency. Understanding of Hybrid or multi-cloud architectures. Excellent communication skills, with an ability to convey technical solutions effectively to varied stakeholders. Bachelor's or Master's degree in Computer Science, Engineering, or related.

Job Title: Part Time, IT Service Desk Analyst, Tier 1 FLSA Status: Non - Exempt Reports to: Service Desk Manager/Supervisor Healthcare has surpassed manufacturing and retail to become the largest and most rapidly growing source of jobs in the US. Additionally, the practice of medicine has become more tech focused than ever before. At Unity BPO , we directly impact how healthcare workers do their jobs by helping them navigate this new technical landscape. If you love technology and the chance to be involved in the business of healthcare - you can be at the forefront of these changes and make a difference by joining our team. WHO WE ARE Unity BPO is a premier Health IT company providing business process and technology services in two healthcare markets: acute and post-acute. We are the Lifeline for clinicians and patients across the country. Unity creates value for healthcare entities by reducing costs while dramatically improving provider and patient satisfaction with technology. Our clinical/technical services are unparalleled in the industry providing healthcare with a remote support model that drives efficiency as well as reduces turnover. We also provide a turnkey model that can optimally manage your total technology enterprise. We have an experienced, highly qualified team of hard-working people in all areas of the company. We TRANSFORM healthcare delivery by creating a better LIFE, every day. SERVICE DESK ANALYST I POSITION SUMMARY Our Service Desk Analyst are the first line of resolution for our clients. Whether it be communication via phone, email or chat, our Analysts provide timely support to both our internal and external customers Roles, Responsibilities and Expectations Assist multiple clients across different ticketing systems. Quickly and efficiently identify the customer s specific information. Resolve technical P.C. software and hardware problems by utilizing logical problem-solving skills and referencing documented processes and procedures. (Microsoft Office, Win7, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.). Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved. Using the client-based requirements within the ITIL framework, correctly assign Urgency and Impact to tickets. Provide End-User Electronic Health Record (EHR) usability assistance to clinicians including, but not limited to doctors, nurses, and therapists. Create an exceptional customer service experience by bringing your polished communications, patience, and empathy for the customer calling. Capacity to work independently and effectively while maintaining good team interactions. Partner with team members to ensure that the phones are covered during breaks, lunch, etc. Flexibility in scheduling to meet the needs of the business Requirements and Preferences High School diploma or G.E.D. equivalent/and or experience. Previous experience in a Customer Service Environment Working knowledge of PC operations Excellent verbal and written communication skills. Able to multi-task using multiple systems simultaneously Ability to excel at problem solving if you like logic puzzles, this is the job for you! Will need to receive feedback and apply it in real-time Ability to adapt to an ever-changing environment Experience with the Following Strongly Desired CompTIA A+ Certification preferred Knowledge of medical-based terms and phrases Electronic Health Record EHR experience working within the EHR a plus DAYS & EVENING POSITIONS AVAILABLE Part Time Employees can work between 20-29 hours per week. It is possible the needs of the business may require certain days of the week, or specific time frames within each day. However, the hiring team will discuss the current hours of the applicants availability during the interview process. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.

A leading healthcare solutions provider is seeking a Head of Customer Success to lead its customer success organization. This role requires a results-driven leader with over 10 years of experience in customer success and a proven track record in enterprise settings. Responsibilities include defining customer success strategies, driving customer retention and growth, and collaborating with cross-functional teams to foster exceptional customer experiences. The ideal candidate will thrive in a data-driven environment and possess strong communication skills. #J-18808-Ljbffr

WHO WE ARE Unity BPO is a Health IT business process and technology company that serves three areas of healthcare: acute care, post-acute, and ambulatory environments. Serving over 70,000 clinicians across the country, Unity BPO is a premier Health IT company. creates value for healthcare entities by reducing costs while dramatically improving the dedicated patient time for clinicians. Our clinical/technical services are unparalleled in the industry providing healthcare with a remote support model that drives efficiency as well as satisfaction. We also provide a turnkey model that can optimally manage your total technology enterprise. We have an experienced, highly qualified team of hard-working people in all areas of the company. We TRANSFORM healthcare delivery by creating a better LIFE, every day. KEY RESPONSIBILITIES AND DUTIES Create an exceptional customer service experience by bringing your polished communications, patience and empathy to the customer. Resolve in-depth technical P.C. software and hardware problems by utilizing logical problem-solving skills and referencing documented processes and procedures. (Microsoft Office, Win10, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.). Provide trouble shooting assistance to clinicians, doctors, nurses and other caregivers and ensure their inquiries are resolved effectively. Effectively use remote assistant tools, including knowledge base, to diagnose customer issues to resolved within target time limits Take pride and responsibility to meet or exceed targeted performance metrics and objectives. Change is consistent in our environment and your adaptability to these changes is critical to our success. Your ability to learn effectively and apply multiple types of training platforms including classroom, on the job, web based, and job shadowing is essential to perform as expected. Use your innovative analysis ability to contribute to ongoing process and procedure improvements to enhance the customer experience. Appropriately document all required information into the ticketing system. Proactively identify opportunities to improve the environment and culture. Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved. MINIMUM REQUIREMENTS High School diploma or G.E.D equivalent/and at least one-year experience supporting, troubleshooting and repairing PCs. Working knowledge of PC operations which includes hardware, software, network settings, operating systems and MS Office applications is required Excellent verbal and written communication skills. Must be able to lift/transport moderately heavy objects, such as computers, and peripherals up to 50 lbs. Flexibility to work off schedule when needed. Must keep Unity BPO , patient, and client information confidential. PREFERRED REQUIREMENTS CompTIA A+ certification preferred Healthcare environment experience preferred Knowledge of medical-based terms and phrases are a definite advantage. PERSONAL ATTRIBUTES: Integrity, honesty and personal responsibility Values employees and can genuinely articulate their positive contributions Values teamwork and understands the importance of collaboration Strong listening and comprehension skills Ability to work independently, proactively and creatively while exercising sound judgment in a fast-paced and results driven environment Strong written and verbal communication skills Analytical skills with high degree of accuracy Ability to adhere to strict federal and business compliance and confidentiality rules Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Unity BPO is an equal opportunity employer. Decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, or national origin.

Principal Software Engineer with Kubernetes Expertise Build cloud-native solutions optimizing compute for CPU and GPU. The platform: Autonomous Cloud Orchestration based on K8s control layer. Startup (revenue-generating, Series A) - Product Co. Company size: 30 Future unicorn REMOTE first culture Smart, fun, low-ego team culture Compensation: Base Salary 200++, Equity (future Unicorn) Key Responsibilities Lead Design, Architecture & Development of K8s-based cloud infrastructure. Use K8s Controllers, Operators & CRs to Implement scalable, high-availability solutions. Integrate Karpenter, and/or other advanced tools for infrastructure optimization. Architect MLOps Middleware integration (dynamic workload migration, resource disaggregation). Build monitoring, logging & alerting systems. Drive infrastructure cost optimization through FinOps best practices in K8s deployments. Promote K8s best practices & mentor software engineers. Collaborate across teams to drive K8s adoption in multi-cloud and hybrid environments. Open-Source Contributions in the Kubernetes community. Qualifications Kubernetes Expertise Designing, deploying, and managing K8s clusters (AKS, EKS, GKE, OpenStack, etc.). Hands-on experience with K8s core components (Karpenter, cluster autoscaler, CNI, CSI, CRI, CRD, operators). 5+ years in Kubernetes infrastructure. Contributing to open-source Kubernetes projects. 10+ years: software engineering experience. Go, Python, Bash, etc. (one or more). IaC tools proficiency (Terraform, Helm). CI/CD pipelines & DevOps practices. Excellent communication skills for both technical and non-technical stakeholders. Bachelor's or Master's degree in Computer Science or related field (preferred). Preferred Experience GPU scheduling, container orchestration, HPC (high-performance computing) workloads. Multi-cloud & hybrid cloud deployments familiarity. MLOps platforms experience (Kubeflow, TFX, etc.). FinOps practices & cloud cost management experience/knowledge

We're here for one reason and one reason only - to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We've made incredible scientific breakthroughs and our pioneering personalized CAR‑T cell therapies have changed the paradigm, but we're not finished yet. Join Kite and help shape where our business and medical science goes next. You'll play a key role in the development of new cancer therapies and in creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Job Description We are seeking a highly motivated individual to join us as the Associate Director of Marketing focused on the LBCL indication. The Associate Director will play an important role in developing HCP promotion, cultivating an integrated LBCL strategy, and implementing a cross‑functional tactical plan to support and grow Yescarta's LBCL indication. This person will report to the head of LBCL within Kite's US Commercial Department. Key Responsibilities of the Associate Director of Marketing - Yescarta include: Develop and optimize brand strategies and marketing tactics using market research and analytics, ensuring accurate փmeasurement of promotional tactics. Oversee the development and execution of annual brand plans, including long‑term strategic imperatives and short‑term tactical priorities. Champion cross‑functional alignment and ensure seamless execution across key stakeholders. Develop and deliver differentiated brand and marketing concepts and materials, aligning with the brand's purpose, target customer needs, and industry trends. Collaborate with the Promotional Review Committee (PRC) to create compliant and effective promotional tactics and ensure their effective implementation. Formulate, develop, and implement strategic plans while escalating market challenges and barriers to leadership, proposing appropriate solutions. Exhibit a “roll up your sleeves” attitude, demonstrating the ability to follow through on projects within tight timelines. Adapt and thrive in an ambiguous, transformational environment. Demonstrate leadership excellence in project management, effectively managing multiple projects and priorities, including agency collaboration and budget management. Travel domestically up to 50%. Basic Qualifications Advanced degree (PharmD, PhD, or equivalent) with 5+ years of relevant experience in strategy consulting, pharmaceutical marketing, or biotechnology marketing OR Master's Degree知 2+ years of relevant experience in strategy consulting, pharmaceutical marketing, or biotechnology marketing OR Bachelor's degree with 10+ years of relevant experience in strategy consulting, pharmaceutical marketing, or biotechnology marketing OR Associate Degree and 12+ years of relevant experience in strategy consulting, pharmaceutical marketing, or biotechnology marketing OR High Schoolandaş Diploma/GED and 14+ years of relevant experience in strategy consulting, pharmaceutical marketing, or biotechnology marketing. Preferred Qualifications MBA or other advanced business degree. 8+ years of pharmaceutical or biotechnology experience. Experience in marketing research and / or pharmaceutical sales. Prior hematology / oncology or cell therapy experience, with in‑depth knowledge and experience in franchise‑specific market preferred. Ability to leverage data to conduct analyses and use complex analytical tools to drive decisions. Demonstrated excellence in project management and effectively managing multiple projects / priorities. Ability to successfully work with external agencies, including advertising, public relations and medical education vendors to develop programs and materials. Familiarity with marketing fundamentals, strategy, sales and commercial policies and practices. Compensation & Benefits The salary range for this position is: $177,905.00 心 $230,230.00. Kite considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligibleеспублик for a discretionary annual bonus, discretionary stock‑based long‑term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company‑sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: ****************************************************************** * Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. Equal Employment Opportunity Kite Pharma is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual yenye orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non‑job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the влияет-era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance. Location & Remote Work Job Level: Associate Director Remote Type: Onsite Required Job Type: Full‑time Location: Santa Monica, CA #J-18808-Ljbffr

Requirements ROLES, RESPONSIBILITIES and EXPECTATION: Manage the asset lifecycle Supervising UEM staff Completing monthly 1:1's Managing metrics of UEM staff Vendor relationship management Client relationship management Participate in proposal and contract writing Statement of Work (SOW) reviews Responsible for Asset Management records Manage device inventory and coordinate device procurement as needed. Manage shipping material procurement Manage all shipping/receiving records, create shipments with various postal services. Successfully resolve common hardware and software problems on mobile devices including tablets, laptops and peripheral devices Perform hardware troubleshooting and repair. Coordinate repair services with hardware vendors Ability to use UEM configuration management tools such as VMware Workspace ONE and Microsoft Intune Handle client communications and meetings Attend Customer and Vendor coordinated meetings as required Prepare reports as needed Meet required productivity expectations, and adhere to required SLAs and KPI's Capacity to work independently and effectively while maintaining good team interactions Additional duties as defined by leadership EDUCATION AND EXPERIENCE Associate's degree or equivalent work experience in Information Technology 3-5 years previous IT Experience Experience in PC hardware, software and network troubleshooting Experience in UEM Configuration Management Software such as Omnissa Workspace ONE and Microsoft Intune Experience in ServiceNow or other ITSM tool Experience in Microsoft Deployment Technologies such as Microsoft Deployment Toolkit Experience in MS tools such as Excel and Word for documentation Self-starter that can collaborate actively with others in a cross-functional team Excellent organizational/administrative/customer service skills with high standards of quality and agility to re-prioritize as necessary Proven ability to work in a fast-paced environment. Excellent communication skills to act as a link between end users and higher-level support Demonstrated knowledge of Mobile devices and end user Applications REQUIREMENTS STRONGLY DESIRED: Bachelor's Degree Microsoft EndPoint Management Certifications preferred CompTIA A+ and Network + Certifications preferred Healthcare environment experience preferred Loss prevention, workflow and IT security knowledge are a plus Personal Attributes: Integrity, honesty and personal responsibility Values employees and can genuinely articulate their positive contributions Values teamwork and understands the importance of collaboration Ability to multitask and remain calm under pressure, especially during peak hours or intense situations. Ability to make reasonably quick decisions and take informed risks Pleasant and approachable demeanor Salary Description $52k to $62k