Service Desk Analyst (Technical or Patient Support)
Unitybpo job in Albuquerque, NM
Job Title: Full-Time, IT Service Desk Analyst, Tier I
FLSA Status: Non - Exempt
Reports to: Service Desk Manager/Supervisor
Healthcare has surpassed manufacturing and retail to become the largest and most rapidly growing source of jobs in the US. Additionally, the practice of medicine has become more tech focused than ever before. At Unity
BPO
, we directly impact how healthcare workers do their jobs by helping them navigate this new technical landscape. If you love technology and the chance to be involved in the business of healthcare - you can be at the forefront of these changes and make a difference by joining our team.
WHO WE ARE
Unity
BPO
is a premier Health IT company providing business process and technology services in two healthcare markets: acute and post-acute. We are the Lifeline for clinicians and patients across the country. Unity creates value for healthcare entities by reducing costs while dramatically improving provider and patient satisfaction with technology. Our clinical/technical services are unparalleled in the industry providing healthcare with a remote support model that drives efficiency as well as reduces turnover. We also provide a turnkey model that can optimally manage your total technology enterprise. We have an experienced, highly qualified team of hard-working people in all areas of the company. We TRANSFORM healthcare delivery by creating a better LIFE, every day.
SERVICE DESK ANALYST I POSITION SUMMARY
Our Service Desk Analyst are the first line of resolution for our clients. Whether it be communication via phone, email or chat, our Analysts provide timely support to both our internal and external customers. You could be supporting Doctors, Nurses, Administrative Staff and Patients with their technology needs.
Roles, Responsibilities and Expectations
Assist multiple clients across different ticketing systems.
Quickly and efficiently identify the customer s specific information.
Resolve technical P.C. software and hardware problems by utilizing logical problem-solving skills and referencing documented processes and procedures. (Microsoft Office, Win7, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.).
Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved.
Using the client-based requirements within the ITIL framework, correctly assign Urgency and Impact to tickets.
Provide End-User Electronic Health Record (EHR) usability assistance to clinicians including, but not limited to doctors, nurses, and therapists.
Create an exceptional customer service experience by bringing your polished communications, patience, and empathy for the customer calling.
Capacity to work independently and effectively while maintaining good team interactions.
Partner with team members to ensure that the phones are covered during breaks, lunch, etc.
Flexibility in scheduling to meet the needs of the business
Requirements and Preferences
High School diploma or G.E.D. equivalent/and or experience.
Previous experience in a Customer Service Environment
Working knowledge of PC operations
Excellent verbal and written communication skills.
Able to multi-task using multiple systems simultaneously
Ability to excel at problem solving if you like logic puzzles, this is the job for you!
Will need to receive feedback and apply it in real-time
Ability to adapt to an ever-changing environment
Experience with the Following Strongly Desired
CompTIA A+ Certification a plus
Knowledge of medical-based terms and phrases
Electronic Health Record EHR experience working within the EHR a plus
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
UEM Depot Operations Specialist
Unity BPO job in Albuquerque, NM
WHO WE ARE At UnityBPO, we're more than a Healthcare IT company-we're the lifeline for clinicians and patients across the country. We thrive where it matters most: supporting doctors, patients, and the technology that connects them. Our mission is simple: humanize technology so healthcare professionals can focus on saving lives. We value honesty, teamwork, and employee growth while creating an open, supportive workplace.
We're looking for an IT Operations Specialist to join our UEM Depot team. In this role, you'll configure, deploy, track, and support laptops, tablets, desktops, and peripherals for Unity's clients and internal users. Equipment retrieval, sanitization and secure disposal is also required. You'll also manage inventory, shipping, repairs, and device security-all while helping end users quickly resolve hardware/software issues.
ROLES, RESPONSIBILITIES and EXPECTATION:
* This is an on-site position and not a remote role.
* End user computing device support.
* Respond to telephone calls, emails, and support tickets.
* Manage daily incident, request, and problem tickets.
* Responsible for Asset Management records.
* Manage device inventory and coordinate device procurement as needed.
* Manage shipping material procurement.
* Manage all shipping/receiving records, create shipments with various postal services.
* Successfully resolve common hardware and software problems on mobile devices.
* Perform hardware troubleshooting and repair. Coordinate repair services with hardware vendors.
* Ability to use UEM configuration management tools such as VMware Workspace ONE and Microsoft Intune.
* Handle client communications and meetings.
* Handle escalations from Client for End user computing issues.
* Handle escalations from T1 and T2 agents for end user computing device issues.
* Attend Customer and Vendor coordinated meetings as required.
* Prepare reports as needed.
* Create knowledge articles and user documentation as needed.
* Meet required productivity expectations, and adhere to required SLAs.
* Capacity to work independently and effectively while maintaining good team interactions.
* Additional duties as defined by leadership
Requirements
EDUCATION AND EXPERIENCE
* Associates Degree or equivalent work experience in Information Technology.
* 3-5 years previous IT Experience.
* Experience in PC hardware, software and network troubleshooting.
* Experience in UEM Configuration Management Software.
* Experience in ServiceNow or other ITSM tool.
* Experience in MS tools such as Excel and Word for documentation.
* Self-starter that is able to collaborate actively with others in a cross-functional team.
* Excellent organizational/administrative/customer service skills with high standards of quality and agility to re-prioritize as necessary.
* Proven ability to work in a fast-paced environment.
* Excellent communication skills to act as a link between end users and higher-level support.
* Demonstrated knowledge of Mobile devices and end user Applications.
REQUIREMENTS STRONGLY DESIRED:
* Bachelor's Degree
* Microsoft EndPoint Management Certifications preferred
* CompTIA A+ and Network + Certifications preferred
* Healthcare environment experience preferred
* Loss prevention, workflow and security knowledge are a plus
Personal Attributes:
* Integrity, honesty and personal responsibility.
* Values employees and can genuinely articulate their positive contributions.
* Values teamwork and understands the importance of collaboration.
* Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
* Ability to make reasonably quick decisions and take informed risks.
* Pleasant and approachable demeanor.
Disclaimer
* The preceding has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
* It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
* The preceding job description does not alter the "at will" status and therefore does not constitute a contract of employment, expressed, or implied between any employee and UnityBPO.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Physician / General Practice / New Mexico / Permanent / Physician, GM
Bernalillo, NM job
The physician will provide health care for individuals in the Clinic commensurate with training and in accordance with the general policies and standards of practice, as established by the clinic. Delivers care appropriate for center with a multicultural patient population. Elicits detailed patient histories and conducts complete physician examinations. Reaches diagnosis and orders appropriate laboratory tests and referrals, etc., as well as counsels patient and family on health and disease.
Clinical Respiratory Sales Representative
Albuquerque, NM job
Respiratory Sales Representative About the Role: Are you a dynamic sales professional with established relationships within the healthcare community and a passion for advancing patient care through innovative respiratory solutions? VieMed, a leading organization in respiratory care, is seeking a highly motivated Respiratory Sales Representative to join our expanding team. This is a field-based position requiring extensive local travel (80%+), ideal for candidates with experience in hospital-based respiratory services.
Key Responsibilities:
Leverage and expand existing relationships with Pulmonologists, Hospitalists, Case Managers, Critical Care Physicians, and other referral sources to increase patient referrals.
Promote VieMed's home ventilation and disease management programs through engaging presentations, clinical education sessions, and collaborative initiatives with healthcare providers.
Develop and implement strategic sales plans to meet or surpass territory growth objectives, utilizing data-driven approaches.
Collaborate closely with internal teams including Respiratory Therapists and operational staff to ensure smooth patient transitions from hospital to home setting.
Maintain meticulous records of account activity, referral trends, and sales metrics to facilitate ongoing performance analysis.
Demonstrate professionalism, resilience, and a client-focused approach in a competitive healthcare sales environment.
Qualifications & Experience:
Existing relationships within Pulmonology, Hospital Medicine, or Respiratory Care departments are essential.
Hands-on experience with Mechanical Ventilation and Non-Invasive Ventilation (NIV) technologies.
Proven ability to navigate hospital systems, influence clinical decision-makers, and initiate or grow referral streams.
Minimum of 2 years' successful healthcare sales experience, preferably within respiratory therapy, DME, LTACH, or critical care environments.
Formal sales training, clinical experience, or certifications related to respiratory care are highly desirable.
Excellent communication, presentation, and organizational skills.
Valid driver's license, reliable transportation, and willingness to travel extensively within the territory.
What We Offer:
Competitive base salary combined with uncapped commissions and incentive programs.
Comprehensive benefits package including Medical, Dental, Vision, 401(k), Life Insurance, and more.
Car, cell phone, fuel, and marketing expense allowances.
Extensive onboarding, training, and ongoing mentorship to support your success.
Clear pathways for career advancement within a rapidly growing national organization.
About VieMed:
At VieMed, we revolutionize respiratory care for complex patients at home by integrating cutting-edge technology with expert clinical support. Our commitment to patient-centered outcomes has established us as the leading independent ventilation provider in the United States, boasting superior readmission metrics and improved quality of life for our patients. Join a dedicated team passionate about clinical excellence, innovation, and growth.
Join Us:
If you are driven, relationship-oriented, and eager to make a meaningful impact in respiratory healthcare, we want to hear from you. Apply today to become a vital part of VieMed's mission to help patients breathe easier and live better.
VieMed is an Equal Opportunity Employer and welcomes applications from all qualified candidates.
Vet Tech Student Externship- Northview Animal Hospital
Albuquerque, NM job
Practice
Northview Animal Hospital is a trusted veterinary facility dedicated to providing high-quality care for pets in their community. Situated in Albuquerque, NM, Northview Animal Hospital offers a comprehensive range of veterinary services aimed at promoting the health and well-being of small and exotic companion animals.
We strive to create a welcoming and compassionate environment where pets and their owners feel comfortable and cared for.
Position Purpose
Come extern with us!
Heartland Veterinary Partners' Vet Tech Externship Program works to provide externship support for veterinary technician students.
Externship length & requirements are dependent upon your university.
Requirements/Qualifications
Eligibility
Must be currently enrolled in an accredited Veterinary Technician School
Auto-ApplyDirector of Quality Improvement
Albuquerque, NM job
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are seeking Director of Quality Improvement. The Director of Quality Improvement will direct the development, implementation, and monitoring of quality systems and improvement as it relates to regulatory compliance, departmental and organizational strategic goals, internal and external audits, processes, and performance improvement. This position will ensure the collection, completion, maintenance, analysis, and integrity of organ donor medical records and data collection. This position can be located in Sacramento, CA, Nashville, TN or Albuquerque, NM.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Responsible for day-to-day oversight of quality and compliance for OPO organ operations across DCIDS quality program systems supporting DCIDS, Tissue Bank and Eye Bank.
Collaborates with the Managers of Performance Improvement and Business Intelligence to identify and address opportunities for improvement throughout quality, compliance and program operations.
Ensure organizational focus on achieving and maintaining compliance with all regulatory standards and industry driven accreditations.
Stays current with the standards and regulations that relate to OPO operations including FDA, UNOS, AATB, and DCIDS policies and procedures. Assists with maintaining current licensing, registration, and accreditation with agencies.
Responsible for driving growth and success as it relates to quality compliance, systems, and improvement in coordination with DCIDS strategic initiatives.
Collaborates with the CAO, Director of Performance Excellence and DCIDS leaders to facilitate regulatory, accreditation, and processor inspections.
Supports the Performance Excellence team in analyzing organizational data and analytics, identifying trends, and recommending performance improvement initiatives based on established PI processes.
Works with the CAO and Director of Performance Excellence to direct and maintain implementation of the DCIDS QAPI program.
Ensures accurate medical records and data elements in compliance with applicable regulations and standards as well as DCIDS policies and procedures.
Assists DCIDS leadership in the development and review of policies and procedures for all aspects of the organization's operations to include data collection and regulatory compliance.
Aligns with DCIDS leaders and educators to ensure employee training documentation processes are consistent and in compliance with regulatory, accreditation, and DCIDS policies and procedures.
Works with multidisciplinary DCIDS teams to develop tracking metrics to evaluate the success and completion of goals. Evaluates trends in performance to determine process improvements.
Acts as liaison between DCIDS Quality Assurance, Tissue Bank, Tissue Recovery, Ocular Recovery, other Affiliated Tissue Processors and Medical Directors on compliance initiatives as needed.
Assists with investigation of deviations and non-conformances including adverse reaction reports. Conducts Root Cause Analysis. Completes and oversees effective corrective and preventative action plans.
Acts as a role model for the DCIDS and the DCIDS Quality Departments by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values; selfless, hardworking, passionate, and dependable.
Performs other related duties as assigned.
The ideal candidate will have:
Bachelor's degree or equivalent in a health-related field, or appropriate OPO experience in quality system management and medical records.
Minimum 5+ years of experience with quality management system and CMS/FDA/OPTN regulatory compliance.
Must have 5-7 years of experience managing employees
CQIA or equivalent, CPTC, CTBS preferred.
As a condition of employment, you must be able to obtain Hospital Badge and EMR access from all of the DCI Donor Services Hospital Partners.
Valid Driver's License with ability to meet MVR underwriting requirements.
Strong knowledge of Microsoft Office applications (Outlook, Word, Excel, Visio, PowerPoint, etc.) Working knowledge of computers and basic data entry skills required.
Excellent written and verbal communication skills, skilled at multi-tasking, strong attention to details and ability to meet deadlines.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
Auto-ApplyUEM Depot Operations Supervisor
Unity Bpo job in Albuquerque, NM
WHO WE ARE
UnityBPO is a premier Healthcare IT company serving America's frontline healthcare workers and their patients. We are the lifeline for clinicians and patients across the country helping them to solve their technology challenges. Through our unique portfolio of clinician and patient products and services, Unity brings the skills, experience, tools, knowledge, and best practices to create immediate resolution to human technology interactions. Bound together by our diverse talent and uncompromising values. We choose to be in places that matter-where doctors are saving lives, where patients are being healed. We believe we are the best company at understanding how to humanize technology and we hire people who live this belief. Our environment is open, honest, and focused on our customers-and our employees' success. So choose a career path.
And rediscover what it's like to enjoy your job.
IT OPERATIONS SUPERVISOR POSITION SUMMARY:
The UEM Depot Operations Supervisor is responsible for supporting Unity's clients and internal users from the UEM Mobility Depot. The UEM Depot Operations Supervisor will be responsible for the team members that are responsible for configuration, distribution, inventory management and disposal of all tablets, laptops, desktops, and peripheral equipment. Responsibility includes asset procurement coordination, inventory, shipment management and device deployment. The Supervisor will be responsible for the staff that completes the initial configuration and imaging of tablet and laptops devices using approved standards as well as the shipment of devices to clients or internal users. Equipment retrieval, sanitization and secure disposal is also required.
Requirements
ROLES, RESPONSIBILITIES and EXPECTATION:
Manage the asset lifecycle
Supervising UEM staff
Completing monthly 1:1's
Managing metrics of UEM staff
Vendor relationship management
Client relationship management
Participate in proposal and contract writing
Statement of Work (SOW) reviews
Responsible for Asset Management records
Manage device inventory and coordinate device procurement as needed.
Manage shipping material procurement
Manage all shipping/receiving records, create shipments with various postal services.
Successfully resolve common hardware and software problems on mobile devices including tablets, laptops and peripheral devices
Perform hardware troubleshooting and repair. Coordinate repair services with hardware vendors
Ability to use UEM configuration management tools such as VMware Workspace ONE and Microsoft Intune
Handle client communications and meetings
Attend Customer and Vendor coordinated meetings as required
Prepare reports as needed
Meet required productivity expectations, and adhere to required SLAs and KPI's
Capacity to work independently and effectively while maintaining good team interactions
Additional duties as defined by leadership
EDUCATION AND EXPERIENCE
Associate's degree or equivalent work experience in Information Technology
3-5 years previous IT Experience
Experience in PC hardware, software and network troubleshooting
Experience in UEM Configuration Management Software such as Omnissa Workspace ONE and Microsoft Intune
Experience in ServiceNow or other ITSM tool
Experience in Microsoft Deployment Technologies such as Microsoft Deployment Toolkit
Experience in MS tools such as Excel and Word for documentation
Self-starter that can collaborate actively with others in a cross-functional team
Excellent organizational/administrative/customer service skills with high standards of quality and agility to re-prioritize as necessary
Proven ability to work in a fast-paced environment.
Excellent communication skills to act as a link between end users and higher-level support
Demonstrated knowledge of Mobile devices and end user Applications
REQUIREMENTS STRONGLY DESIRED:
Bachelor's Degree
Microsoft EndPoint Management Certifications preferred
CompTIA A+ and Network + Certifications preferred
Healthcare environment experience preferred
Loss prevention, workflow and IT security knowledge are a plus
Personal Attributes:
Integrity, honesty and personal responsibility
Values employees and can genuinely articulate their positive contributions
Values teamwork and understands the importance of collaboration
Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
Ability to make reasonably quick decisions and take informed risks
Pleasant and approachable demeanor
Salary Description $52k to $62k
Senior Lyophilization Expert
Albuquerque, NM job
Senior Lyophilization Expert, Albuquerque, NM Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives.
We proudly offer
* Generous benefit options (eligible first day of employment)
* Paid training, vacation and holidays (vacation accrual begins on first day of employment)
* Career advancement opportunities
* Education reimbursement
* 401K program with matching contributions
* Learning platform
* And more!
Summary:
The lyophilization department is responsible for the clinical and commercial lyophilization function within the site. This includes operation of lyophilization equipment and participation in production activities relating to lyophilization. The lyophilization department ensures that Standard Operating Procedures (SOPs) and current Good Manufacturing practices (cGMP's) are followed at all times. The lyophilization department completes all associated Master Batch Record (MBR) documentation and assists in the development and review of SOPs relating to the department, completes all associated quality reporting documentation.
The Senior Lyophilization Expert is a subject matter expert in lyophilization and works within a team to ensure daily responsibilities such as cleaning, sterilizing, and leak testing lyophilizers before product manufacturing. They operate lyophilizers according to specifications, monitor cycles, review data for compliance, and complete necessary documentation. Cleaning operations occur in a clean room environment and is governed by strict standards of sterility and regulatory agencies.
Essential Duties and Responsibilities:
* Ensures lyophilizers are cleaned, sterilized and tested for leaks prior to manufacturing of a product
* Operates lyophilizers according to the product specifications including temperature, pressure, time, etc.
* Monitors lyophilization cycles and reviews data to ensure requirements of product SOP's have been met
* Provide direction and/or technical guidance to Lyo Technicians
* Assists in the development and review of SOP's and technical reports pertaining to lyophilizer operations
* Communicates with production and engineering staff pertaining to status of lyophilizer operations
* Ensures site Autoclaves and terminal sterilizers are in good working order, tested for leaks
* Assist Facilities group with troubleshooting refrigeration issues on HVAC units, refrigeration, and stability chambers
* Assists in the development of quality reports including, but not limited to, planned deviations and non-conforming material reports
* Assists other departments and shifts as needed
* Understands and follows cGMP, safety practices, and SOPs
* Train newly hired technicians and current technicians as needed
* Serves as the subject matter expert for Lyophilizers and autoclaves for assisting maintenance and troubleshooting
* Serves as the subject matter expert for assisting maintenance and troubleshooting
* Maintain up to date trainings
* Read/interpret SOPs to ensure compliance
* Maintain up to date trainings
* Other duties as assigned
Education and Experience:
* Bachelor's degree with an emphasis in applied Science or related field of study
* Minimum of eight (8) years' lyophilization experience
* Minimum of five (5) years' HVAC and automation mechanical experience
* Minimum of five (5) years related experience in production, manufacturing, and/or cleanroom, preferred
* Minimum of five (5) year experience in a pharmaceutical manufacturing industry or relevant industry, preferred
Supervisory Responsibilities: This role does not have supervisory responsibilities, yet it may involve mentoring, guiding, and advising.
Language Skills: The ideal candidate should have the ability to read and interpret various documents, such as safety instructions, standard operating procedures, technical procedures, and governmental regulations. Additionally, they should possess strong written and verbal communication skills, along with effective presentation skills.
Mathematical Skills: Proficient in executing arithmetic operations including addition, subtraction, multiplication, and division across various units of measurement, employing whole numbers, fractions, decimals, and percentages. Candidates must possess a strong grasp of algebraic and geometric principles.
Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills: The ideal candidate will possess a strong technical foundation and proven capability in effectively utilizing diverse software tools to streamline the organization's daily functions. Essential skills encompass adeptness in manufacturing and internet software, alongside proficiency in Microsoft Office tools including PowerPoint, Excel, Word, and Outlook.
Other Skills and Abilities:
* Provides guidance and mentorship to team members
* Fosters a collaborative and positive work environment
* Champions change
* Promotes a safe and healthy work environment by actively identifying and addressing potential hazards, following established safety protocols, participating in safety training programs, and fostering a culture of awareness and responsibility among team members.
* Demonstrates strong attention to detail
* Basic understanding of refrigeration principles and fluid dynamics
* Ability to apply analytical reasoning and root cause analysis to solve problems
* Ability to work well independently or as a team
* Ability to work at elevated heights
Other Qualifications:
* Must pass a background check
* Must pass a drug screen
* May be required to pass Occupational Health Screening
* Must be able to obtain and maintain gowning certification
* May be required to wear a respirator
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The essential physical demands will vary for each Curia position.
All positions may require regular or occasional lifting, pushing and pulling up to 10 pounds, frequently; up to 25 pounds occasionally; and up to 50 pounds infrequently. Additionally, all positions entail regular sitting, standing and reaching, with some roles requiring prolonged periods of time for each activity. Visual acuity, both close and distant, along with depth perception is necessary in each role, with or without corrective lenses. Please note that employees are prohibited from wearing contact lenses in work areas with exposure to cleaning agents. Hand and finger dexterity are integral to all positions, with specific activities varying from typing to manipulating maintenance tools or operating keypads, switches, and buttons. Occasional stooping, kneeling, twisting, crouching, crawling and balancing are also part of each position's physical requirements. Certain roles may involve climbing and working at elevated heights as well.
Work Environment:
The work environment characteristics, described below, are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The working environments will vary for each Curia position. The employee may be required to work in an office, manufacturing, or warehouse environment.
The office environment is designed for comfort and productivity, with room temperature settings maintained for optimal working conditions. It is common to hear conversational noise in the background.
The pharmaceutical manufacturing environment is sterile. Therefore, aseptic gowning is required. Personal protective equipment (nitrile gloves, clean room socks, face-shields, safety glasses, aprons, steel-toed shoes and powered air purifying respirators) is necessary, depending upon the task at hand. The employee may be exposed to wet and/or humid conditions, confined areas, and refrigerator or freezer temperatures when working in a sterile environment.
The warehouse environment is typically set at a controlled temperature but the employee may be exposed to refrigerator or freezer temperatures when retrieving materials.
Some positions may occasionally be exposed to moving mechanical parts, elevated heights, airborne particles, electrical activities and vibration. In addition, some positions may work with or be exposed to, compressed gases and must wear ear protection.
All environments may be subject to working with or being exposed to cleaning agents.
Education, experience, location and tenure may be considered along with internal equity when job offers are extended.
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.
All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.
Automation Controls Engineer III
Albuquerque, NM job
Automation Controls Engineer III in Albuquerque, NM Build your future at Curia, where our work has the power to save lives. Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives.
We proudly offer
* Generous benefit options (eligible first day of employment)
* Paid training, vacation and holidays (vacation accrual begins on first day of employment)
* Career advancement opportunities
* Education reimbursement
* 401K program with matching contributions
* Learning platform
* And more!
Summary:
The Automation Controls Engineer III serves as a senior technical resource, leading the maintenance, optimization, and strategic enhancement of control and data acquisition systems for manufacturing, packaging, and support equipment at the site. This includes Supervisory Control and Data Acquisition (SCADA) systems, Programmable Logic Controllers (PLC), and Human Machine Interface (HMI) devices. In addition to providing expert technical review and counsel, this role drives complex troubleshooting efforts, mentors junior engineers, and leads initiatives to improve efficiency, reliability, and lifecycle management. The Engineer III also evaluates and implements advanced automation technologies, ensuring alignment with site objectives, industry best practices, and long-term business goals.
Essential Duties and Responsibilities:
* Serve as a senior technical resource for the maintenance, optimization, and strategic enhancement of automation and data acquisition systems, including SCADA, PLC, and HMI devices, across manufacturing, packaging, and support operations.
* Define, prioritize, and achieve complex technical goals and objectives; lead cross-functional collaboration with internal teams, external contractors, and technology vendors to ensure timely and effective project execution.
* Schedule, oversee, and evaluate the work of external trade and technology partners for automation-related equipment, facilities, and utilities, ensuring adherence to quality, safety, and GMP standards.
* Lead investigations into quality deviations related to automated equipment, driving root cause analysis, corrective actions, and long-term reliability improvements.
* Initiate, draft, and lead change requests and engineering documentation for automated systems, including SOPs, PMs, and technical manuals, ensuring compliance with site and regulatory requirements.
* Provide advanced programming and integration support for building monitoring systems, HMI displays, and other automation platforms; maintain up-to-date engineering drawings, system documentation, and software licenses.
* Identify, propose, and implement cost-effective automation upgrades and modifications to existing or new production equipment, ensuring strategic alignment with site automation goals and business objectives.
* Lead complex projects with minimal oversight, balancing quality, validation, production, and regulatory considerations in all decision-making.
* Mentor and provide technical guidance to junior engineers and technicians, fostering skill development and knowledge sharing.
* Support Validation and Computer Systems Validation activities to ensure compliance with industry standards and regulatory expectations.
* Continuously evaluate and recommend emerging automation technologies to improve efficiency, reliability, and lifecycle management of systems.
* Read/interpret SOPs to ensure compliance
* Maintain up to date trainings
* Other duties as assigned
Education and Experience:
* Bachelor's Degree in Electrical or related engineering
* Minimum of five (5) years' experience in automation integration
* PLC and HMI experience (i.e., Rockwell, Allen Bradley, Siemens, and Simatic)
Supervisory Responsibilities:
This role does not have supervisory responsibilities, yet it may involve mentoring, guiding, and advising.
Language Skills:
The ideal candidate should have the ability to read and interpret various documents. These documents include safety instructions, standard operating procedures, technical procedures, and governmental regulations. Additionally, the candidate should possess strong written and verbal communication skills. They should also possess effective presentation skills, enabling them to successfully present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills:
Proficient in executing arithmetic operations including addition, subtraction, multiplication, and division across various units of measurement, employing whole numbers, fractions, decimals, and percentages. Candidates must possess a strong grasp of algebraic and geometric principles.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
The ideal candidate will possess a strong technical foundation and proven capability in effectively utilizing diverse software tools to streamline the organization's daily functions. Essential skills encompass adeptness in manufacturing and internet software, alongside proficiency in Microsoft Office tools including PowerPoint, Excel, Word, and Outlook.
Other Skills and Abilities:
* Provides guidance and mentorship to team members
* Fosters a collaborative and positive work environment
* Champions change
* Promotes a safe and healthy work environment by actively identifying and addressing potential hazards, following established safety protocols, participating in safety training programs, and fostering a culture of awareness and responsibility among team members.
* Demonstrates strong attention to detail
* Exceptional verbal and written communication skills, with the ability to convey complex technical concepts clearly and effectively.
* Strong organizational skills, capable of managing multiple projects, priorities, and deadlines in a fast-paced environment.
* Proficient in reading, interpreting, and applying technical documentation, specifications, and work instructions.
* Effective interpersonal skills with the adaptability to collaborate across diverse teams and achieve organizational objectives.
* Demonstrated ability to present ideas and information in a clear, logical, and grammatically accurate manner.
* Preferred experience in the design and implementation of building management systems and cleanroom aseptic facilities.
* In-depth knowledge of applicable regulatory requirements and standards, including OSHA, EPA, FDA, JP, EU, and other relevant agencies.
* Able to read and understand the point-to-point control schematics and sequence of operations
* Troubleshoot and resolve complex control system issues in an emergency and corrective maintenance capacity within a production environment and upgrading existing equipment with strong technical writing and analytical communication skills.
Other Qualifications:
* Must pass a background check
* Must pass a drug screen
* May be required to pass Occupational Health Screening
* May be required to obtain and maintain gowning certification
There may be other qualifications to add, ad hoc, such as the below:
* May be required to obtain and maintain media qualification
* May be required to wear a respirator
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The essential physical demands will vary for each Curia position.
All positions may require regular or occasional lifting, pushing and pulling up to 10 pounds, frequently; up to 25 pounds occasionally; and up to 50 pounds infrequently. Additionally, all positions entail regular sitting, standing and reaching, with some roles requiring prolonged periods of time for each activity. Visual acuity, both close and distant, along with depth perception is necessary in each role, with or without corrective lenses. Please note that employees are prohibited from wearing contact lenses in work areas with exposure to cleaning agents. Hand and finger dexterity are integral to all positions, with specific activities varying from typing to manipulating maintenance tools or operating keypads, switches, and buttons. Occasional stooping, kneeling, twisting, crouching, crawling and balancing are also part of each position's physical requirements. Certain roles may involve climbing and working at elevated heights as well.
Work Environment:
The work environment characteristics, described below, are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The working environments will vary for each Curia position. The employee may be required to work in an office, manufacturing, or warehouse environment.
* The office environment is designed for comfort and productivity, with room temperature settings maintained for optimal working conditions. It is common to hear conversational noise in the background.
* The pharmaceutical manufacturing environment is sterile. Therefore, aseptic gowning is required. Personal protective equipment (nitrile gloves, clean room socks, face-shields, safety glasses, aprons, steel-toed shoes and powered air purifying respirators) is necessary, depending upon the task at hand. The employee may be exposed to wet and/or humid conditions, confined areas, and refrigerator or freezer temperatures when working in a sterile environment.
* The warehouse environment is typically set at a controlled temperature but the employee may be exposed to refrigerator or freezer temperatures when retrieving materials.
* Some positions may occasionally be exposed to moving mechanical parts, elevated heights, airborne particles, electrical activities and vibration. In addition, some positions may work with or be exposed to, compressed gases and must wear ear protection.
* All environments may be subject to working with or being exposed to cleaning agents.
Education, experience, location and tenure may be considered along with internal equity when job offers are extended.
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.
All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.
CCBHC - Care Coordinator
Las Cruces, NM job
Families & Youth Innovations Plus (FYI+)
Position: Full-Time Provider (Direct Services) Salary: $17.98 - $21.76 hourly (3 levels based on experience and education)
Reports To: Program Supervisor
Department: CCBHC
This position requires traveling within Dona Ana County to conduct in-home care needs assessments and care planning sessions with participants (s) of all ages. The role is responsible for providing care coordination to participants with moderate to high needs. Key responsibilities include conducting in-person, community-based participant and family meetings as well as phone followups. Care coordinators review and conduct HRAs (Health Risk Assessments), create CNAs (Comprehensive Needs Assessments), and develop CCPs (Coordinated Care Plans) with participants. The position works collaboratively with other service teams to meet participants' needs and may involve assisting with connecting participants to appropriate services, advocating on their behalf, providing ongoing support, and monitoring the effectiveness of services. Care coordinators spend a significant portion of their time using writing, communication, and advocacy skills.
What You'll Do:
Provides Care Coordination and support for participants receiving mental health and substance abuse services. Works in collaboration with participants, family members and other providers to implement plans.
Provides assertive outreach, advocacy, support and follow-up to assigned participants. Documents all outreach attempts and ensures all services/ outreaches indicated in the coordinated care plan are provided in accordance with identified frequency.
Provides ongoing care coordination for assigned service recipients, including but not limited to assessment, planning, linking, monitoring, referral and advocacy. Care coordination may be done in an office setting, homes, or community settings in person and virtually.
Assists participants in building a natural support team. Integrates natural community support/resources, for any and all life domain area(s) identified as needing improvement, into the planning process and service delivery process.
Presents relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services.
Identifies and reports all mandated reporting situations and Critical Incidents according to agency policy.
Educates participants and families on self-advocacy, effective use of services, planning skills, and how to monitor needs and progress.
Bachelor's Degree in a human services-related field, plus one year relevant experience, OR
Associate's Degree in human services plus at least three years of hands-on experience in mental health, OR
High School diploma or equivalent with a minimum of five years of supervised experience in behavioral health (subject to approval).
Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint), Adobe Acrobat, or knowledge of some of these programs and ability to learn others
People with lived/living experience with CYFD, Juvenile Justice systems, mental health or substance use recovery are encouraged to apply
Bilingual capabilities (English/Spanish) preferred
Special Requirements:
Effectively communicate via written, verbal, in person and virtual methods.
Skill in customer service techniques.
Skill in motivational interviewing or ability to learn motivational interviewing skills.
Strong attention to detail and time management skills.
Knowledge of role and function of various community resources.
Skill in problem-solving.
Knowledge of basic mental health, substance abuse, and disability terms.
Compensation & Benefits:
Competitive salary commensurate with experience, comprehensive benefits package, professional development opportunities.
Benefits Compensation include health, dental, life insurance, short term and long term disability, supplement plans
403(b), PTO, and 14 paid holidays
Desktop Services Field Technician - Espanola and Santa Fe Area
Unity Bpo job in Espanola, NM
Full-time Description
WHO WE ARE
UnityBPO is a distinguished Healthcare IT company dedicated to serving America's front-line healthcare professionals and their patients. We act as a vital resource for clinicians and patients nationwide, assisting them in overcoming their technological challenges. Through our comprehensive portfolio of clinician and patient products and services, UnityBPO harnesses the skills, experience, tools, knowledge, and best practices necessary to deliver prompt resolutions to human-technology interactions.
United by our diverse talent and unwavering values, we at UnityBPO opt to operate in environments of significance-environments that are complex, critical, and that profoundly impact our lives. We elect to engage in settings that matter-where medical professionals are saving lives and where patients are receiving healing. We assert that we are the foremost organization in understanding how to humanize technology and we recruit individuals who embody this principle. Our workplace is characterized by openness, integrity, and an unwavering focus on the success of our customers and employees alike. We invite you to choose a career path with us
And immerse yourself in the pure joy of truly loving what you do every single day!
KEY RESPONSIBILITIES AND DUTIES
Create an exceptional customer service experience by bringing your polished communications, patience and empathy to the customer.
Resolve in-depth technical P.C. software and hardware problems by utilizing logical problem-solving skills and referencing documented processes and procedures. (Microsoft Office, Win10 VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.).
Provide trouble shooting assistance to clinicians, doctors, nurses and other caregivers and ensure their inquiries are resolved effectively.
Effectively use remote assistant tools, including knowledge base, to diagnose customer issues to resolved within target time limits
Take pride and responsibility to meet or exceed targeted performance metrics and objectives.
Change is consistent in our environment and your adaptability to these changes is critical to our success.
Your ability to learn effectively and apply multiple types of training platforms including classroom, on the job, web based, and job shadowing is essential to perform as expected.
Use your innovative analysis ability to contribute to ongoing process and procedure improvements to enhance the customer experience.
Appropriately document all required information into the ticketing system.
Proactively identify opportunities to improve the environment and culture.
Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved.
Requirements
MINIMUM REQUIREMENTS
High School diploma or G.E.D equivalent/and at least one-year experience supporting, troubleshooting and repairing PCs.
Working knowledge of PC operations which includes hardware, software, network settings, operating systems and MS Office applications is required
Excellent verbal and written communication skills.
Must be able to lift/transport moderately heavy objects, such as computers, and peripherals up to 50 lbs.
Flexibility to work off schedule when needed.
Must keep UnityBPO, patient, and client information confidential.
PREFERRED REQUIREMENTS
CompTIA A+ certification preferred
Healthcare environment experience preferred
Knowledge of medical-based terms and phrases are a definite advantage.
PERSONAL ATTRIBUTES:
Integrity, honesty and personal responsibility
Values employees and can genuinely articulate their positive contributions
Values teamwork and understands the importance of collaboration
Strong listening and comprehension skills
Ability to work independently, proactively and creatively while exercising sound judgment in a fast-paced and results driven environment
Strong written and verbal communication skills
Analytical skills with high degree of accuracy
Ability to adhere to strict federal and business compliance and confidentiality rules
What You Can Expect from Us
At UnityBPO, our commitment extends beyond ensuring the success of our clients; we are equally focused on the success of our employees. We foster a family-oriented environment characterized by mutual respect, open communication, and a strong work ethic. Our competitive compensation, comprehensive benefits, and professional development opportunities are just a few of the many advantages of building your career with UnityBPO. Our team members also benefit from:
Meaningful Work making a difference in the lives of patients, clinicians, providers and healthcare staff
A seat at the table with the ability to engage senior leaders, including the CEO, in your ideas and career
A CEO who cares, creating a culture that appreciates and takes good care of its people
Sound like a good fit? Please take a moment to apply for this position
Disclaimer
The preceding has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
The preceding job description does not alter the “at will” status and therefore does not constitute a contract of employment, expressed, or implied between any employee and UnityBPO.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
AVD Systems Administrator I
Unity Bpo job in Albuquerque, NM
Full-time Description WHO WE ARE
UnityBPO is a premier Healthcare IT company serving America's frontline healthcare workers and their patients. We are the lifeline for clinicians and patients across the country helping them to solve their technology challenges. Through our unique portfolio of clinician and patient products and services, Unity brings the skills, experience, tools, knowledge, and best practices to create immediate resolution to human technology interactions. Bound together by our diverse talent and uncompromising values, we at UnityBPO choose to work in environments that count-environments that are complex and critical and that dramatically affect our lives. We choose to be in places that matter-where doctors are saving lives, where patients are being healed. We believe we are the best company at understanding how to humanize technology and we hire people who live this belief. Our environment is open, honest, and focused on our customers-and our employees' success. So, choose a career path,
and rediscover what it's like to enjoy your job.
Healthcare has surpassed manufacturing and retail to become the largest and most rapidly growing source of jobs in the US. Additionally, the practice of medicine has become more tech focused than ever before. At UnityBPO, we directly impact how healthcare workers do their jobs by helping them navigate this new technical landscape. If you love technology and the chance to be involved in the business of healthcare - you can be at the forefront of these changes and make a difference by joining our team.
Systems Administrator:
It is expected that the Systems Administrator will use the latest tools to develop and deliver solutions in support of our infrastructure and client's needs.
KEY OBJECTIVES WE WILL ASK OF YOU
To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability to be a Systems Administrator I. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Perform Windows Azure Virtual Desktop Administration Duties using Azure Native Tools and Nerdio Manager for MSP
Develop and Manage Windows 11 Images
Perform Windows Server Administration Duties
Administer Virtualization Infrastructure (VMware vSphere, Microsoft Hyper V)
Perform Windows Infrastructure Management Duties (Active Directory, EntraID, EntraID Domain Services, Group Policy, DNS, and DHCP)
Experience with Public Cloud Infrastructure, such as Office365 and Azure.
Relevant knowledge of at least one scripting language preferably PowerShell.
Expert with Windows 10, 11 desktop support and administration.
High level of understanding of core networking concepts: TCP/IP, IPv4, IPv6, routing, switching, firewalls, DHCP, DNS etc.
Troubleshooting issues with laptops/desktops/printers, network, general user issues.
Other duties may be assigned
EDUCATION AND EXPERIENCE:
Associate's degree or equivalent work experience in Information Technology.
Experience with Microsoft Azure and Microsoft Azure Virtual Desktop Infrastructure
Experience with Virtualization Technologies such as VMWare ESXi
3-5 years previous IT Experience
Experience in PC hardware, software and network troubleshooting
Experience in ServiceNow or other ITSM tool
Experience in Microsoft Deployment Technologies such as Microsoft Deployment Toolkit
Experience in MS tools such as Excel and Word for documentation
Self-starter that can collaborate actively with others in a cross-functional team.
Excellent organizational/administrative/customer service skills with high standards of quality and agility to re-prioritize as necessary.
Proven ability to work in a fast-paced environment.
Excellent communication skills to act as a link between end users and higher-level support
REQUIREMENTS STRONGLY DESIRED:
Bachelor's Degree
Microsoft Azure Certifications preferred
VMware Certifications preferred
CompTIA A+ and Network + Certifications preferred
Healthcare environment experience preferred
OTHER REQUIREMENTS YOU WILL NEED:
Bachelor's degree in Information Technology or equivalent - related work experience can be substituted
Minimum of four years providing technical support in a professional IT environment
Excellent oral and written communication skills
Strong multi-tasking skills
Must be able to work independently
Personal Attributes:
Integrity, honesty and personal responsibility
Values employees and can genuinely articulate their positive contributions
Values teamwork and understands the importance of collaboration
Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
Ability to make reasonably quick decisions and take informed risks
Pleasant and approachable demeanor
WORK CONDITIONS:
This position requires office work, non-manual related, with an ability to focus on multiple tasks in a fast-paced environment
Disclaimer
Ø The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
Ø It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
Ø UnityBPO is an equal opportunity employer. Decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin.
Salary Description $80k to $85k
CSM Technician (Field Services)
Unitybpo job in Albuquerque, NM
WHO WE ARE
Unity
BPO
is a Health IT business process and technology company that serves three areas of healthcare: acute care, post-acute, and ambulatory environments. Serving over 70,000 clinicians across the country, Unity
BPO
is a premier Health IT company. creates value for healthcare entities by reducing costs while dramatically improving the dedicated patient time for clinicians. Our clinical/technical services are unparalleled in the industry providing healthcare with a remote support model that drives efficiency as well as satisfaction. We also provide a turnkey model that can optimally manage your total technology enterprise. We have an experienced, highly qualified team of hard-working people in all areas of the company. We TRANSFORM healthcare delivery by creating a better LIFE, every day.
KEY RESPONSIBILITIES AND DUTIES
Create an exceptional customer service experience by bringing your polished communications, patience and empathy to the customer.
Resolve in-depth technical P.C. software and hardware problems by utilizing logical problem-solving skills and referencing documented processes and procedures. (Microsoft Office, Win10, VPN, Active Directory, customer specific software applications, laptops, desktops, printers, VOIP telephony etc.).
Provide trouble shooting assistance to clinicians, doctors, nurses and other caregivers and ensure their inquiries are resolved effectively.
Effectively use remote assistant tools, including knowledge base, to diagnose customer issues to resolved within target time limits
Take pride and responsibility to meet or exceed targeted performance metrics and objectives.
Change is consistent in our environment and your adaptability to these changes is critical to our success.
Your ability to learn effectively and apply multiple types of training platforms including classroom, on the job, web based, and job shadowing is essential to perform as expected.
Use your innovative analysis ability to contribute to ongoing process and procedure improvements to enhance the customer experience.
Appropriately document all required information into the ticketing system.
Proactively identify opportunities to improve the environment and culture.
Effectively escalate unresolved tickets to the appropriate team to ensure that the customer issue gets resolved.
MINIMUM REQUIREMENTS
High School diploma or G.E.D equivalent/and at least one-year experience supporting, troubleshooting and repairing PCs.
Working knowledge of PC operations which includes hardware, software, network settings, operating systems and MS Office applications is required
Excellent verbal and written communication skills.
Must be able to lift/transport moderately heavy objects, such as computers, and peripherals up to 50 lbs.
Flexibility to work off schedule when needed.
Must keep Unity
BPO
, patient, and client information confidential.
PREFERRED REQUIREMENTS
CompTIA A+ certification preferred
Healthcare environment experience preferred
Knowledge of medical-based terms and phrases are a definite advantage.
PERSONAL ATTRIBUTES:
Integrity, honesty and personal responsibility
Values employees and can genuinely articulate their positive contributions
Values teamwork and understands the importance of collaboration
Strong listening and comprehension skills
Ability to work independently, proactively and creatively while exercising sound judgment in a fast-paced and results driven environment
Strong written and verbal communication skills
Analytical skills with high degree of accuracy
Ability to adhere to strict federal and business compliance and confidentiality rules
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.
Unity
BPO
is an equal opportunity employer. Decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, or national origin.
Nonprofit Board Member
Albuquerque, NM job
NAPPR is a proven leader in supporting and improving the health and wellbeing of families throughout New Mexico. As a member of the NAPPR Board of Directors, you will directly impact decisions and policy which will improve the lives of those less fortunate. Most of the assistance you will be a part of effects lives at the earliest and most important developmental ages of prenatal to 5 years old integrated supported by full family engagement.
NAPPR's Board of Directors is compensated by a per meeting stipend as well as mileage expenses for your travel to and from the meetings. As this is the only payment provided, it is considered a voluntary position. The biggest payoff, however, is the difference you will make in the lives of the families we serve.
The main purpose of the NAPPR Board of Directors is to provide management advice about the direction the nonprofit should follow.
The Board will meet approximately every other month, or 6 times this year, with each meeting consisting of a two-three hour discussion including dinner. There are typically also some follow-up questions and discussions by email. In addition, the Board of Directors is asked to participate in fundraising efforts as well as the occasional representation at external events.
Visit nappr.org > Get Involved > Jobs Open to submit your resume.
Indian Preference.
Junior Analyst/Training Specialist (41-00)
Las Cruces, NM job
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, we have provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures.
Non-Exempt
$47,000
Job Summary:
The Junior Analyst and Training Specialist supports data-driven decision-making and ensures effective training programs across the organization. This role combines analytical skills with instructional expertise to help teams understand and utilize data tools, processes, and best practices.
Core Competencies:
Data Analysis:
Collect, clean, and analyze data from multiple sources to identify trends and insights.
Prepare reports, dashboards, and visualizations for internal stakeholders.
Assist in maintaining data accuracy and integrity across systems.
Training & Coordination:
Develop and deliver training sessions on data tools, reporting systems, and workflows.
Create user-friendly guides, documentation, and learning materials.
Coordinate training schedules and track participation and completion.
Collaboration:
Work closely with senior analysts, managers, and department leads to understand data needs.
Support cross-functional projects requiring data analysis and training components.
Qualifications:
Associate degree in Data Analytics, Business, Information Systems, or related field (or equivalent experience).
Basic knowledge of data analysis tools (Excel, SQL, or BI tools).
Strong communication and presentation skills.
Ability to learn new systems quickly and teach others effectively.
Preferred Skills
Experience with electronic health record (EHR) systems or similar platforms.
Familiarity with data visualization tools (Power BI, Tableau).
Instructional design or adult learning principles.
Benefits
Health Insurance - PPO
Dental Insurance
Vision Insurance
401(K) with employer matching
Life and AD&D Insurance
Short Term Disability
Long Term Disability
Supplement Life Insurance
Paid Time Off (PTO)
Holidays (9)
Education Reimbursement
Cafeteria Plan
Employee Assistance Program
Travel Reimbursement
41-00-772-00
#INDML
Auto-ApplyBusiness Resource Center, Advanced Planning Consultant
Santa Fe, NM job
The Business Resource Center (BRC) is Guardian's advanced sales department, and we are seeking a Advanced Planning Consultant. We are an organization providing superior case consultation to our field force on their prospect and client situations where we concentrate our efforts on the high income, high net worth and closely held business owner marketplaces.
Our associates are thought leaders in the advanced markets world applying uncommon thinking to common or unique planning issues or strategies. We help protect, expand, and secure Guardian's agency distribution by working with financial representatives who provide planning strategies to high income/high net worth or business owner clients.
**You will**
Utilize proprietary software platforms to uncover sales opportunities for Guardian's various product lines, including life and disability insurance, mutual funds and annuities, by:
+ Preparing business valuations and model income and estate tax reductions strategies
+ Reviewing 1040 returns as well as 1120/1120S/1065 business tax returns
+ Analyzing balance sheet and income statements to evaluate the liquidity, solvency and financial strength of businesses
+ Work closely with the BRCs Advanced Case Design Team to create proprietary/unique presentation packages/sales concepts to drive activity and sales within the advanced markets space.
Additional Responsibilities Include:
+ Provide technical case support to financial representatives and brokers to identify advanced markets opportunities and design cases that fulfill the needs of prospects and clients and drive sales.
+ Work closely with Guardian's broker dealer (Park Avenue Securities) to drive revenue through PAS's multifaceted product platform.
+ Educate producers, so they can effectively convey advanced planning recommendations to prospects and clients and educate a client's professional tax and legal advisors on concepts and techniques unfamiliar to them.
+ Demonstrate superior presentations skills in all areas of advanced planning.
+ Clearly and concisely explain the tax, legal, and financial/cost aspects of various sales opportunities and financial products in the business, personal, estate, executive benefits, asset protection, retirement planning and charitable planning markets.
+ Collaborate with key enterprise-wide collaborators to facilitate "one-stop shopping" for producers to ease the process of conducting business and to ensure complete and thorough case analysis to discover all planning and cross-offer opportunities.
+ Effectively partner with producers by thoroughly understanding the roles, responsibilities, opportunities, challenges, and mentality of a producer.
+ Be the subject matter expert on various advanced planning concepts to assist in creating and updating marketing collateral.
**You have**
+ Juris Doctor (JD) law degree required
+ CPA preferred
+ CFP/CLU/ChFC preferred
+ Expert knowledge of tax planning, exit planning, business succession, executive benefits, asset protection, estate, retirement planning and charitable planning to identify and develop opportunities in conjunction with our producers
+ Comprehensive knowledge of business owner marketplace and advanced markets concepts and use of financial products in advanced markets strategies
+ Working knowledge of life insurance and disability insurance for businesses (e.g., DIBO, BOE)
+ Superior verbal, written and presentations skills
+ Superior analytical and research skills
+ The flexibility to work efficiently on multiple projects, respond to rapidly changing priorities and work within tight deadlines
Leadership Qualities:
+ Analytical and Critical Thinking
+ Ability to positively influence
+ Adapt to change
+ Collaborate Well with Others
+ Customer Focus
+ Demonstrate Initiative and Proactivity
+ Accountable for Results
+ Information Seeking
+ Respect for Diversity
+ Self-Assurance
**Salary Range:**
$116,350.00 - $191,155.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
**Our Promise**
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
**Inspire Well-Being**
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
**Equal Employment Opportunity**
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
**Accommodations**
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .
**Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.**
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
Visa Sponsorship:
Guardian Life is not currently or in the foreseeable future sponsoring employment visas. In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship.
Sales Consultant
Albuquerque, NM job
Reports to: Brand Manager Does a dynamic, exciting and results driven fast-paced environment catch your attention? Are you ready to join a company with tremendous growth opportunities? At Stanton Optical our Sales Consultants create an easy and memorable experience for all of our patients and customers when assisting them throughout our unique sales process to fulfill their eyewear needs. We are looking to match self motivated individuals with a role where they are ultimately in charge of their earning and career potential.
About us:
Stanton Optical is among the nations fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands
Our team members share and support the Vision, Mission and Values of our parent company, Now Optics. These include:
Vision: Modernizing the eye care experience for all people
Mission: Making eye care easy
Values: iCARE
* Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
* Collaboration: We see collaboration as combining the talents of a diverse group, offering proactive communication and being open-minded to new ideas.
* Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
* Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
* Empowerment: We see empowerment as making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.
Why join our winning team?
* We are the fastest growing, founder-led, and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible, and affordable for all people. Stanton Optical, consistently rank among the nations top optical retailers.
* We offer a flexible, dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
* Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance, and much more.
* Paid time off that increases with seniority
* Professional development and promotion opportunities
* Employee recognition programs
* Employee Assistance Program (EAP)
* Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
* We offer competitive variable compensation opportunities and commission on sales.
* Work with an amazing team!
Duties & Responsibilities:
* Greet our patients and customers as they enter the store, identify patients needs to ensure an easy and memorable experience while providing promotional products and services available.
* Assists patients and customers to choose eyewear that best fit their budget requirements as well as eye care needs.
* Troubleshoot and identify problems related to prescription.
* Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
* Attain sales goals established while complying with company and local policies and procedures.
* Adhering to quality control standards including OSHA and other safety requirements.
* Ensure brand standards by performing basic housekeeping duties when necessary.
* Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
* Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
* Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
* Other duties as assigned and required.
Key Qualifications
* You have 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment
* You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment
* You have the skills necessary to communicate effectively with a diverse group of people
Are you the perfect fit?
* Do you share our vision of modernizing eye care for all people and making eye care easy?
* Do you have a high school diploma or equivalent required?
* Are you passionate about outstanding customer/patient care and eager to share that passion with others?
* Do you have schedule flexibility? Work hours will be determined based on business needs.
* Optical experience is a plus
Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email ******************************** with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
SAP Finance Manager, Application Development and Maintenance
Santa Fe, NM job
**_What Application Development & Maintenance contributes to Cardinal Health_** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications.
**_Responsibilities_**
+ Execution and management of the SAP Finance functionality that supports the enterprise
+ Responsible for IT Controls, SOX compliance, and Audit findings in finance functional areas
+ Overall solution ownership of incidents, defects, enhancements, and new build for SAP Finance
+ Planning, monitoring, organizing, and delivering projects.
+ Attract, retain, and develop talent.
+ Maintain relationships with all key stakeholders.
+ Provide leadership and direction to the teams during problem solving and crisis management.
+ Collaborating with other process tower leaders (OTC, PTP, SCE, RTR, R&I, and non-SAP systems) to ensure a cohesive solution
**_Qualifications_**
+ 8-12 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 10+ years' experience in SAP Finance Build/Run, preferred
+ Full-Cycle SAP Finance implementation experience
+ SAP Finance Solution discovery, options analysis and build guidance.
+ Strong collaboration and leadership skills
+ Strong business acumen in finance and accounting
+ Superior knowledge of processes and technology with deep hands-on knowledge in all the areas of the SAP Finance domain
+ Prior work experience in SAP Billing and Revenue Innovation Management (BRIM) is a plus
+ Excellent organizational skills
**_What is expected of you and others at this level_**
+ Manages department operations and supervises professional employees, front line supervisors and/or business support staff
+ Participates in the development of policies and procedures to achieve specific goals
+ Ensures employees operate within guidelines
+ Decisions have a short term impact on work processes, outcomes and customers
+ Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
+ Interactions normally involve resolution of issues related to operations and/or projects
+ Gains consensus from various parties involved
**Anticipated salary range:** $123,400 - $193,930
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/01/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
\#LI-Remote
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Manager, Revenue Cycle Management
Santa Fe, NM job
**Manager, Revenue Cycle Manager, Collections** **About Navista** We believe in the power of community oncology to support patients through their cancer journeys. As an oncology practice alliance comprised of more than 100 providers across 50 sites, Navista provides the support community practices need to fuel their growth-while maintaining their independence.
**_What Revenue Cycle Management (RCM) contributes to Navista_**
Revenue Cycle Management oversees clinical and administrative processes that healthcare providers utilize to capture, bill, and collect patient service revenue. The revenue cycle spans the entire patient care journey, beginning with appointment scheduling and ending when the patient's account balance is zero. Our experienced revenue cycle management specialists simplify and optimize the practice's revenue cycle, from prior authorization through billing and collections, with a strong emphasis on oncology practice needs.
**_Job Purpose:_**
The Manager, Revenue Cycle Management, is responsible for overseeing the insurance collection follow-up team to ensure timely and accurate resolution of outstanding insurance claims. This role leads development, performance monitoring, and process improvement initiatives to optimize cash flow, reduce aging accounts, and ensure compliance with payer and regulatory requirements.
**Responsibilities:**
+ Lead and manage the daily operations of the insurance follow-up team, ensuring productivity and quality standards are met.
+ Monitor aging reports and key performance indicators (KPIs), including Days in AR, denial rates, and collection targets.
+ Develop and implement processes to improve claim resolution timelines and reduce denials and underpayments.
+ Provide training, mentorship, and performance evaluations for AR follow-up staff.
+ Coordinate with billing, coding, and other departments to address claim issues and streamline workflows.
+ Serve as the point of escalation for complex or high-dollar claims.
+ Stay current with payer policy changes, compliance regulations, and industry best practices.
+ Analyze trends in denials and rejections to recommend and implement preventive measures.
+ Prepare and present reports to senior leadership on collection performance, trends, and areas for improvement.
+ Participate in hiring, onboarding, and ongoing staff development initiatives.
+ Handles other duties and projects assigned.
**_Qualifications_**
+ Bachelor's degree in Healthcare Administration, Business, or related field preferred.
+ 5+ years of experience in medical billing and insurance follow-up preferred.
+ 5+ years of experience in medical billing and insurance follow-up preferred, with significant experience in oncology revenue cycle management preferred.
+ 2+ years in a leadership or supervisory role preferred.
+ Strong understanding of medical billing practices, payer guidelines, and reimbursement methodologies (commercial, Medicare, Medicaid).
+ Proven leadership and team management abilities.
+ Analytical mindset with the ability to interpret data and make strategic decisions.
+ Excellent communication and interpersonal skills.
+ Proficiency in billing and practice management software (e.g., Athena, G4 Centricity, etc.).
+ Strong organizational skills and attention to detail.
+ Knowledge of HIPAA regulations and healthcare compliance standards.
**_What is expected of you and others at this level_**
+ Manage department operations and supervise professional employees, front line supervisors and/or business support staff
+ Participates in the development of policies and procedures to achieve specific goals
+ Ensure employees operate within guidelines
+ Decisions have a short-term impact on work processes, outcomes and customers
+ Interact with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
+ Interactions normally involve resolution of issues related to operations and/or projects
+ Gain consensus from various parties involved
**Anticipated salary range:** $87,700 - 112,770 Annually
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close: 02/10/26** *if interested in opportunity, please submit application as soon as possible
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
UEM Depot Operations Specialist
Unitybpo job in Albuquerque, NM
Requirements
EDUCATION AND EXPERIENCE
Associates Degree or equivalent work experience in Information Technology.
3-5 years previous IT Experience.
Experience in PC hardware, software and network troubleshooting.
Experience in UEM Configuration Management Software.
Experience in ServiceNow or other ITSM tool.
Experience in MS tools such as Excel and Word for documentation.
Self-starter that is able to collaborate actively with others in a cross-functional team.
Excellent organizational/administrative/customer service skills with high standards of quality and agility to re-prioritize as necessary.
Proven ability to work in a fast-paced environment.
Excellent communication skills to act as a link between end users and higher-level support.
Demonstrated knowledge of Mobile devices and end user Applications.
REQUIREMENTS STRONGLY DESIRED:
Bachelor's Degree
Microsoft EndPoint Management Certifications preferred
CompTIA A+ and Network + Certifications preferred
Healthcare environment experience preferred
Loss prevention, workflow and security knowledge are a plus
Personal Attributes:
Integrity, honesty and personal responsibility.
Values employees and can genuinely articulate their positive contributions.
Values teamwork and understands the importance of collaboration.
Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
Ability to make reasonably quick decisions and take informed risks.
Pleasant and approachable demeanor.
Disclaimer
The preceding has been designed to indicate the general nature and level of work performed by employees within this classification/job function.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
The preceding job description does not alter the “at will” status and therefore does not constitute a contract of employment, expressed, or implied between any employee and UnityBPO.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.