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The differences between universal bankers and new accounts representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a universal banker and a new accounts representative. Additionally, a new accounts representative has an average salary of $36,918, which is higher than the $35,922 average annual salary of a universal banker.
The top three skills for a universal banker include customer relationships, cash handling and financial services. The most important skills for a new accounts representative are customer service, bank products, and cross-sell.
| Universal Banker | New Accounts Representative | |
| Yearly Salary | $35,922 | $36,918 |
| Hourly rate | $17.27 | $17.75 |
| Growth Rate | -3% | -3% |
| Number Of Jobs | 28,761 | 133,070 |
| Job Satisfaction | 2 | - |
| Most Common Degree | Bachelor's Degree, 53% | Bachelor's Degree, 51% |
| Average Age | 41 | 41 |
| Years Of Experience | 12 | 12 |
A universal banker's role is to provide banking assistance to clients by performing a wide range of tasks, ensuring timeliness and customer satisfaction. Their responsibilities revolve around handling and processing accounts, accomplishing requests from clients, and addressing inquiries and complaints, responding to them promptly and efficiently. They must also manage cash drawers, generate referrals, and identify the clients' financial and banking needs. Furthermore, as a universal banker, it is crucial to ensure that all processes comply with the policies and regulations of the bank.
New accounts representatives are banking professionals who are responsible for the explanation of the available accounts. The accounts representatives explain different options for new accounts and interconnected services. They discuss any requirements, fees, or limits related to an account. It is their job to describe new account services to clients and assist them in the paperwork. They perform wire or electronic transfers for the funds coming from the other accounts. Also, they direct their clients to banking specialists for additional services.
Universal bankers and new accounts representatives have different pay scales, as shown below.
| Universal Banker | New Accounts Representative | |
| Average Salary | $35,922 | $36,918 |
| Salary Range | Between $27,000 And $46,000 | Between $28,000 And $47,000 |
| Highest Paying City | Urban Honolulu, HI | San Mateo, CA |
| Highest Paying State | Hawaii | Hawaii |
| Best Paying Company | Affinity Credit Union | DATCU |
| Best Paying Industry | Finance | Finance |
There are a few differences between a universal banker and a new accounts representative in terms of educational background:
| Universal Banker | New Accounts Representative | |
| Most Common Degree | Bachelor's Degree, 53% | Bachelor's Degree, 51% |
| Most Common Major | Business | Business |
| Most Common College | - | - |
Here are the differences between universal bankers' and new accounts representatives' demographics:
| Universal Banker | New Accounts Representative | |
| Average Age | 41 | 41 |
| Gender Ratio | Male, 35.1% Female, 64.9% | Male, 26.6% Female, 73.4% |
| Race Ratio | Black or African American, 9.0% Unknown, 3.0% Hispanic or Latino, 20.7% Asian, 9.7% White, 56.7% American Indian and Alaska Native, 0.9% | Black or African American, 9.5% Unknown, 2.9% Hispanic or Latino, 22.0% Asian, 9.1% White, 55.7% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 11% | 11% |