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The differences between universal bankers and new accounts specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a universal banker and a new accounts specialist. Additionally, a universal banker has an average salary of $35,922, which is higher than the $35,186 average annual salary of a new accounts specialist.
The top three skills for a universal banker include customer relationships, cash handling and financial services. The most important skills for a new accounts specialist are customer service, customer satisfaction, and real estate.
| Universal Banker | New Accounts Specialist | |
| Yearly salary | $35,922 | $35,186 |
| Hourly rate | $17.27 | $16.92 |
| Growth rate | -3% | -3% |
| Number of jobs | 28,761 | 42,651 |
| Job satisfaction | 2 | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 56% |
| Average age | 41 | 41 |
| Years of experience | 12 | 12 |
A universal banker's role is to provide banking assistance to clients by performing a wide range of tasks, ensuring timeliness and customer satisfaction. Their responsibilities revolve around handling and processing accounts, accomplishing requests from clients, and addressing inquiries and complaints, responding to them promptly and efficiently. They must also manage cash drawers, generate referrals, and identify the clients' financial and banking needs. Furthermore, as a universal banker, it is crucial to ensure that all processes comply with the policies and regulations of the bank.
A new accounts specialist is in charge of understanding the needs and providing services to new clients, ensuring efficiency and client satisfaction. They are responsible for conducting market research and analysis to find new opportunities, gathering and analyzing data to assess procedures and optimize operations, preparing and processing client reports, answering inquiries, and resolving issues and concerns promptly and efficiently. Moreover, a new accounts specialist must maintain an active communication line with clients to provide them with optimal services, building positive relationships along the way.
Universal bankers and new accounts specialists have different pay scales, as shown below.
| Universal Banker | New Accounts Specialist | |
| Average salary | $35,922 | $35,186 |
| Salary range | Between $27,000 And $46,000 | Between $25,000 And $47,000 |
| Highest paying City | Urban Honolulu, HI | - |
| Highest paying state | Hawaii | - |
| Best paying company | Affinity Credit Union | - |
| Best paying industry | Finance | - |
There are a few differences between a universal banker and a new accounts specialist in terms of educational background:
| Universal Banker | New Accounts Specialist | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between universal bankers' and new accounts specialists' demographics:
| Universal Banker | New Accounts Specialist | |
| Average age | 41 | 41 |
| Gender ratio | Male, 35.1% Female, 64.9% | Male, 34.8% Female, 65.2% |
| Race ratio | Black or African American, 9.0% Unknown, 3.0% Hispanic or Latino, 20.7% Asian, 9.7% White, 56.7% American Indian and Alaska Native, 0.9% | Black or African American, 9.9% Unknown, 2.9% Hispanic or Latino, 21.8% Asian, 9.3% White, 55.4% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 11% | 11% |