Insurance Verification Representative - Remote (Tri-County Area)
Medley, FL jobs
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Insurance Verification Representative to work remotely.
CORE RESPONSIBILITIES
Accounts are completed in a timely manner in support of patient satisfaction and allow for referral and authorization activities prior to the patient's date of service
Verification of eligibility and benefits via RTE in UChart, online insurance websites, telephone or other source of automated services
Add and/or edit insurance information in UChart such as validating that the correct guarantor account and plan listed in patient's account with accurate subscriber information, policy number, and claims address and plan order.
Completes the checklist and document co-pay.
Creates referral if applicable, “Benefit only” or “Preauthorization”, and documents benefits information: deductible, co-insurance and out of pocket benefits
Meets productivity standards for assigned work queue, QA goal of 95% or greater and maintains WQ current at 14 days out with minimum daily pending visits
Assists in educating and acts as a resource to patients, primary care and specialty care practices within the UHealth system and externally
Contact Primary Care Physician offices and/or Health Plans to obtain authorization or referral for scheduled services according to authorization guidelines listed in UHealth Contract Summary. Submits all necessary documentation required to process authorization request 2
Obtains authorization for both facility and provider for POS 22 and POS 19 clinics and provider only for POS 11 clinic locations\
Enters and attaches authorization information in referral section of UChart
Approves referral and financially clear visits
Communicates with patients and/or departments regarding authorization denial and/or re-direction of patients by health plan or PCP office
Contact the Departments and/or patient when additional information is required of them or to alert regarding pending authorization status
Participates in process improvement initiatives 15% Customer Service
Provides customer service and assists patients and other UHealth staff with insurance related questions according to departmental standards
Ensures that patients are aware of issues regarding their financial clearance and educated on the referral/authorization process
Collaborates with Department and Patient Access teams to ensure that timely and concise communication occurs.
Ensures service recoveries and escalations are implemented with the guidance of their supervisors and according to departmental standards and guidelines
Performs other duties as assigned
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Insurance Verification Representative
High School Diploma or equivalent
Minimum 1 year of relevant work experience
Computer literate (EPIC scheduling and registration application experience a plus).
Strong written and oral communication skills.
Able to work in a team environment.
Graceful under pressure and stressful situations
Sr. Insurance Verification Representative
High School Diploma or equivalent
(3) years of direct experience in Insurance Verification and Registration.
Computer literate (EPIC scheduling and registration application experience a plus).
Minimum Qualifications (Essential Requirements)
Strong written and oral communication skills. Able to work in a team environment.
Graceful under pressure and sensitive situations
High School Diploma or equivalent and (3) years' direct experience Insurance Verification and Registration.
Computer literate (EPIC scheduling and registration application experience a plus).
Strong written and oral communication skills. Able to work in a team environment.
Graceful under pressure and sensitive situations
Demonstrated knowledge of insurances, including authorization/referrals guidelines and requirements
Demonstrated ability to communicate effectively in written and verbal form. Bi-lingual knowledge a plus
Demonstrated ability to communicate effectively with physicians, customers, teammates and other staff
Ability to interact and assist patients of all ages, cultural background and with special needs, with a passion for providing excellent service and care
Ability to work under a high level of stress with time constraints while maintaining composure and sensitivity to each patient's specific needs
Maintain a high level of diplomacy when dealing with stressful situations · Is innovative, proactive and resourceful in problem solving
Any appropriate combination of relevant education, experience and/or certifications may be considered.
#LI-NN1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H3
Auto-ApplyInternational Patient Coordinator (H)-Hybrid
Miami, FL jobs
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Department of International Health is currently seeking a full time International Patient Coordinator to work in Miami. The International Patient Coordinator, under the supervision of the Patient Access Manager, coordinates all necessary arrangements for international patients seeking medical care with the University Health System. Acts as a liaison between referral sources, patients, hospitals and physicians who contact UHealth International for assistance with health care needs. Works independently to ensure that medical services are coordinated in a timely, accurate and courteous manner according to established guidelines.
CORE RESPOSIBILITIES
* Manages the full-cycle of medical services for international patients, ensuring all needs of the patient and family are met throughout their visit; effectively troubleshoots problems expeditiously; uses discretion to determine when to involve department service ambassadors.
* Schedules appointments and verifies insurance coverage; gathers all pertinent data from international patients, referring physicians, and payers.
* Prepares pricing and bundled packages; obtains CPT codes and diagnosis information from UM physicians; obtains letters of agreement and payments from international payers within guidelines; follows-up with patients and non-contracted payers to collect additional funds as necessary.
* Responsible for developing and maintaining strong professional relationships with doctors, referral sources, staff, patients, and their families in both English and Spanish.
* Responsible for resolving transportation problems and lodging for internationals patients transferring to, or seeking services at, UM facilities including ambulance/air-ambulance services.
* Serves as on-call, after-hours contact for one week rotating shifts to provide UHealth International patients assistance with the coordination of medical care outside of regular business hours.
Department Specific Functions
* The International Patient Coordinator (IPC) will be working as a float to cover care coordination areas as assigned when an International Coordinator is out of the office, calls-out, sick, vacation, FMLA, etc. or wherever the coverage is required.
* The IPC will receive training to understand the various care coordination areas and specific process flows they will be covering.
* The IPC will work closely and receive support from the International Patient Services Supervisors to ensure the patient/family needs are being met in a timely and accurate manner while striving for a positive patient experience.
* The IPC will answer emails, telephone calls, handle CRMs, tasks and works on inquiries for the area they are covering.
* The IPC will be responsible for the core functions for the areas they are covering, to also include: Documenting and task completions via Cheers CRM.
* Manage inquiries from patients and/or internal staff via telephone, email in-boxes (Teams and UHI Main), and Epic In Baskets in an accurate and timely manner.
* Coverage for the UHI Desk located at UTower.
* Remain flexible with work assignments and coverage areas.
* The IPC will review insured patient financial responsibilities with patients/families.
* Will work with the Insurance Verifiers to obtain timely verification of benefits, authorizations, and pre certifications for services and prepare accurate cost estimates for non-covered services. The IPC will review patient financial responsibilities with patients/families for uninsured self-pay patients and prepare accurate cost estimates and/or bundle self-pay packages.
* Will provide required documentation to internal departments and Finance Teams in a timely manner.
* The IPC will review patient financial responsibilities with patients/families for embassy or government sponsored patients.
* Will confirm covered services and obtain letters of guarantee from said entities.
* The IPC will work with the UM Cashiers to collect for self-pay and patient financial responsibilities, 3-5 days, prior to services being rendered.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
Associate's Degree in related field
Experience:
Minimum 1 year of relevant work experience
Knowledge, Skills and Attitudes:
* Ability to process and handle confidential information with discretion.
* Ability to work independently and/or in a collaborative environment.
* Proficiency in computer software (i.e., Microsoft Office).
* Ability to maintain effective interpersonal relationships.
* Ability to communicate effectively in both oral and written form.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
Auto-ApplyStandardized Patient (H)
Miami, FL jobs
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The Department of Medical Student Education has an exciting opportunity for a Part-time Standardized Patient to work in Miami, FL. The Standardized Patient recreates the history, physical findings and emotional responses of an actual patient in simulated “clinical” encounters. Additionally, a Standardized Patient evaluates and teaches communication techniques that help a healthcare professional elicit information necessary for diagnosis and treatment, while establishing rapport with the patient.
Simulates all aspects of scenarios, including history of current problem, affect/behavior and physical findings, in a standardized, accurate, and reliable manner.
Completes checklists accurately and completely.
Provides both verbal and written constructive feedback to medical students and colleagues.
Works in a professional manner when interacting with learners, faculty, supervisors and peers.
Accepts ongoing feedback from facilitators and incorporates into case simulation.
Promotes positive communication about the Miller School of Medicine and its programs within the healthcare and local communities.
Participates in presentations to a variety of community, political and medical audiences.
Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM QUALIFICATIONS
High School diploma or equivalent
No experience required
General knowledge of office procedures and operations
Ability to communicate effectively in both oral and written form
Ability to understand and follow instructions
Ability to work evenings, nights and weekends as necessary
Any appropriate combination of relevant education, experience and/or certifications may be considered.
#LI-NN1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Part time
Employee Type:
Temporary-Intermittent
Pay Grade:
H3
Auto-ApplyStandardized Patient (H)
Miami, FL jobs
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The Department of Medical Student Education has an exciting opportunity for a Part-time Standardized Patient to work in Miami, FL. The Standardized Patient recreates the history, physical findings and emotional responses of an actual patient in simulated "clinical" encounters. Additionally, a Standardized Patient evaluates and teaches communication techniques that help a healthcare professional elicit information necessary for diagnosis and treatment, while establishing rapport with the patient.
* Simulates all aspects of scenarios, including history of current problem, affect/behavior and physical findings, in a standardized, accurate, and reliable manner.
* Completes checklists accurately and completely.
* Provides both verbal and written constructive feedback to medical students and colleagues.
* Works in a professional manner when interacting with learners, faculty, supervisors and peers.
* Accepts ongoing feedback from facilitators and incorporates into case simulation.
* Promotes positive communication about the Miller School of Medicine and its programs within the healthcare and local communities.
* Participates in presentations to a variety of community, political and medical audiences.
* Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM QUALIFICATIONS
* High School diploma or equivalent
* No experience required
* General knowledge of office procedures and operations
* Ability to communicate effectively in both oral and written form
* Ability to understand and follow instructions
* Ability to work evenings, nights and weekends as necessary
Any appropriate combination of relevant education, experience and/or certifications may be considered.
#LI-NN1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Part time
Employee Type:
Temporary-Intermittent
Pay Grade:
H3
Auto-ApplyMedical Receptionist ( Part Time )
Englewood, FL jobs
JOB SUMMARY: The front office medical receptionist will be responsible for answering phones, scheduling patient appointments, taking messages, and outgoing and incoming medical record requests. The medical receptionist follows all policies and procedures and completes other clerical duties as assigned.
CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES:
Must check-in & check-out patients, answer telephone and verify personal information for billing purposes;
Schedule patient appointments and take messages;
Responsible for checking and responding to emails and tasks daily in individual clinical inbox and group inbox;
Must be responsible and accountable to supervise and manage the patient waiting area;
Must work in conjunction with the physicians and staff to maintain patient flow;
Must be able to take direction and receive assignments to help the clinic on a daily basis;
Must be available for work during the hours assigned;
Responsible for collection of co-pays and balances and then submission of end of day receipts to the office manager;
Complete outgoing and incoming medical record requests;
Bar-code documents for inclusion in electronic medical records;
Protect money, checks, credit cards and collect insurance information;
Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
Participate in scholarly activity so to enrich and broaden the student learning experience;
Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; and
Accept other duties needed/assigned for the practice needs.
EEO/AA/M/F/Vets/Disabled
Minimum Requirements
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Computer experience in medical or other related field;
Knowledge of Patient Relations, Scheduling and Bookkeeping;
Knowledge of medical coding and insurance practices and reimbursement;
Compliance with State and Federal Regulations and Safety Protocols, at the practice level;
Knowledge of patient's privacy (HIPAA) and student privacy (FERPA);
Follow proper OSHA and safety guidelines; Protect equipment (office, facility);
Strong communications skills are essential as well as computer literacy (MS Office Suite [i.e. Word, PowerPoint and Excel…etc.]) and accurate data entry skills;
Excellence organizational skills must be accurate and attentive to detail;
Knowledge or experience with Athena Medical Patient Software (if no experience, training will be provided);
Maintaining an established work schedule;
Effectively using interpersonal and communications skills including tact and diplomacy;
Effectively using organizational and planning skills, including attention to detail and follow-through;
Assessing and prioritizing multiple tasks, projects, and demands;
Maintaining confidentiality of work related information and materials;
Establishing and maintaining effective working relationships;
The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
The ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM;
The ability to accept work directives from managers and supervisors in a respectful and cooperative manner; and
Be able to be flexible to accept other duties needed/assigned for the practice needs.
MINIMUM QUALIFICATIONS:Education and experience equivalent to: High school diploma or GED required. AS or BS degree with work experience of 2-5 years' in a similar job responsibility preferred. Computer and online interactive knowledge a must.
Patient Service Representative I
New Smyrna Beach, FL jobs
Job DescriptionDescription:
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements:
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
Patient Service Representative I
New Smyrna Beach, FL jobs
Full-time Description
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
Patient Service Representative I
Ocala, FL jobs
Full-time Description
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
Patient Service Representative I
Saint Augustine, FL jobs
Job DescriptionDescription:
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements:
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
Patient Service Representative I
Saint Augustine, FL jobs
Full-time Description
The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Welcomes and greets all patients and visitors, in person or over the phone.
Is responsible for keeping the front desk area clean and organized.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards).
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Performs other position related duties as assigned.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
Patient Care Coordinator
Orlando, FL jobs
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator
Orlando, FL jobs
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
International Patient Coordinator (H)
Miami, FL jobs
Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The University of Miami UHealth Department of International Health has an exciting opportunity for a full time International Patient Coordinator in Miami. The incumbent organizes and manages all necessary arrangements for international patients seeking medical care within the University Health System. The incumbent acts as a liaison between referral sources, patients, hospitals, and physicians who contact UHealth International for assistance with healthcare needs. Additionally, this employee works independently to ensure that medical services are coordinated in a timely, accurate, and courteous manner according to established guidelines.
CORE JOB FUNCTIONS
* Manages the full cycle of medical services for international patients, ensuring all needs of the patients and families are met throughout their visit.
* Troubleshoots problems expeditiously and uses discretion to determine when to involve department service ambassadors.
* Schedules appointments and verifies insurance coverage.
* Gathers all pertinent data from international patients, referring physicians, and payers.
* Prepares pricing and bundled packages, obtains CPT codes and diagnosis information from UM physicians, obtains letters of agreement and payments from international payers, and follows-up with patients and non-contracted payers to collect additional funds.
* Develops and maintains strong professional relationships with doctors, referral sources, staff, patients, and families.
* Resolves transportation problems and lodging for internationals patients transferring to or seeking services at UM facilities.
* Serves as on-call, after-hours contact to provide UHealth International patients assistance with the coordination of medical care outside of regular business hours.
* Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
Associate's Degree in related field
Certification and Licensing:
Not Applicable
Experience:
Minimum 1 year of relevant work experience
Knowledge, Skills and Attitudes:
* Ability to process and handle confidential information with discretion.
* Ability to work independently and/or in a collaborative environment.
* Proficiency in computer software (i.e., Microsoft Office).
* Ability to maintain effective interpersonal relationships.
* Ability to communicate effectively in both oral and written form.
DEPARTMENT ADDENDUM
Department Specific Functions
* The International Patient Coordinator (IPC) will be working as a float to cover care coordination areas as assigned when an International Coordinator is out of the office, calls-out, sick, vacation, FMLA, etc. or wherever the coverage is required.
* The IPC will receive training to understand the various care coordination areas and specific process flows they will be covering.
* The IPC will work closely and receive support from the International Patient Services Supervisors to ensure the patient/family needs are being met in a timely and accurate manner while striving for a positive patient experience.
* The IPC will answer emails, telephone calls, handle CRMs, tasks and works on inquiries for the area they are covering.
* The IPC will be responsible for the core functions for the areas they are covering, to also include:
* Documenting and task completions via Cheers CRM.
* Manage inquiries from patients and/or internal staff via telephone, email in-boxes (Teams and UHI Main), and Epic In Baskets in an accurate and timely manner.
* Coverage for the UHI Desk located at various facilities, example UTower, Lennar, etc.
* Remain flexible with work assignments and coverage areas.
* The IPC will review insured patient financial responsibilities with patients/families. Will work with the Insurance Verifiers to obtain timely verification of benefits, authorizations, and pre certifications for services and prepare accurate cost estimates for non-covered services.
* The IPC will review patient financial responsibilities with patients/families for uninsured self-pay patients and prepare accurate cost estimates and/or bundle self-pay packages. Will provide required documentation to internal departments and Finance Teams in a timely manner.
* The IPC will review patient financial responsibilities with patients/families for embassy or government sponsored patients. Will confirm covered services and obtain letters of guarantee from said entities.
* The IPC will work with the UM Cashiers to collect for self-pay and patient financial responsibilities, 3-5 days, prior to services being rendered.
#LI-FA1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H6
Auto-ApplyFront Desk Coordinator
Tampa, FL jobs
Paul Mitchell The School Tampa is seeking a qualified Front Desk Receptionist to join our family! Our uniquely wonderful learning environment attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as Charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, a variety of special events and much more.
Front Desk Receptionist Role
The Service Desk Coordinator is professional and has sales and service experience, and basic guest service communication skills. They must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. They follow all service desk systems to guide and support a smooth guest service flow in the clinic classroom.
What We Are Looking For in a Front Desk Receptionist
The ideal candidate will have previous sales experience and experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.
Front Desk Receptionist/Competencies Required:
Experience in guest service
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Solid work history with verifiable references
Passion for the beauty industry
Honesty and professionalism
Previous cash management and balancing cash drawers
Inventory control and product management experience
Experience in handling phone systems
Paul Mitchell The School Tampa is an equal opportunity employer.
NOTICE OF NON-DISCRIMINATION Paul Mitchell The School Tampa ("School") does not discriminate on the basis of protected class status, including sex and prohibits sex discrimination in any education program or activity that it operates as required by Title IX and its regulations, including in admission and employment. Inquiries about Title IX may be referred to the School's Title IX Coordinator, the U.S. Department of Civil Rights, or both. The School's Title IX Coordinator is: Kristine Marcum 7823 Citrus Park Town Center Mall Tampa, FL 33625 p: ************** Ext 2224 ******************************
The School's Protected Class Non-Discrimination Policy and Grievance Procedures can be located here ********************************************************************************************************************************************************* To Report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please contact the Title IX Coordinator through one of the above methods (telephone, email, or in person at their office).
Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act The School's Campus Crime and Security Report (also known as the Annual Security Report), includes information like the three previous years of crime statistics; certain safety and security policies; and how the School provides timely warnings about Clery crimes that pose an immediate threat to students and employees. It is available at [********************************************************************************************************************** A paper copy is available upon request.
Easy ApplyFront Desk Coordinator
Tampa, FL jobs
Job Description
Paul Mitchell The School Tampa is seeking a qualified Front Desk Receptionist to join our family! Our uniquely wonderful learning environment attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as Charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, a variety of special events and much more.
Front Desk Receptionist Role
The Service Desk Coordinator is professional and has sales and service experience, and basic guest service communication skills. They must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. They follow all service desk systems to guide and support a smooth guest service flow in the clinic classroom.
What We Are Looking For in a Front Desk Receptionist
The ideal candidate will have previous sales experience and experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.
Front Desk Receptionist/Competencies Required:
Experience in guest service
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Solid work history with verifiable references
Passion for the beauty industry
Honesty and professionalism
Previous cash management and balancing cash drawers
Inventory control and product management experience
Experience in handling phone systems
Paul Mitchell The School Tampa is an equal opportunity employer.
NOTICE OF NON-DISCRIMINATION Paul Mitchell The School Tampa ("School") does not discriminate on the basis of protected class status, including sex and prohibits sex discrimination in any education program or activity that it operates as required by Title IX and its regulations, including in admission and employment. Inquiries about Title IX may be referred to the School's Title IX Coordinator, the U.S. Department of Civil Rights, or both. The School's Title IX Coordinator is: Kristine Marcum 7823 Citrus Park Town Center Mall Tampa, FL 33625 p: ************** Ext 2224 ******************************
The School's Protected Class Non-Discrimination Policy and Grievance Procedures can be located here ********************************************************************************************************************************************************* To Report information about conduct that may constitute sex discrimination or make a complaint of sex discrimination under Title IX, please contact the Title IX Coordinator through one of the above methods (telephone, email, or in person at their office).
Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act The School's Campus Crime and Security Report (also known as the Annual Security Report), includes information like the three previous years of crime statistics; certain safety and security policies; and how the School provides timely warnings about Clery crimes that pose an immediate threat to students and employees. It is available at [********************************************************************************************************************** A paper copy is available upon request.
Job Posted by ApplicantPro
Easy ApplyFront Desk
Merritt Island, FL jobs
Fitness Consultant Workout Anytime Merritt Island, FL
If you love exercise, wellness, and helping others, this is the right career for you!
The Fitness/Sales Consultant position contributes to Workout Anytime's success by promoting the club and company, introducing prospects to the joys of fitness and maintaining a positive member experience for increased member retention.
Uphold all operational excellence standards related to providing a great member experience. Consistently look for opportunities to gain new members and elevate service levels. Prospect for qualified leads and create traffic through mailers, referrals, outreach, etc. Develop relations within community and local small businesses by involving club in community events.Build a network of contacts through prospecting and referrals. Develop and maintain relationships with current members on a name to name basis. Handle member complaints and resolve issues promptly. Determine prospect's goals and motivation, be knowledgeable of all products, programs and training services. Keep the club tidy.
The Membership Consultant reports directly to the Sales Manager.
Requirements High school diploma or GED College degree in business, sales & marketing, or related field preferred. Prior sales experience preferred. Excellent customer services skills, outgoing, motivational and friendly. Ability to deal with pressure in meeting sales quota. Excellent listening and verbal communication skills. Ability to build relationships with members. Ability to resolve conflicts in a professional, tactful manner. Work cooperatively with other staff and members. Ability to multi-task and learn quickly. Ability to take pride in Club's appearance by keeping the club neat and clean.
Professional, motivated, personable applicants wanted!
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Sales: 1 year
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
Auto-ApplyFront Desk/Fitness Sales
Titusville, FL jobs
Position Overview The Front Desk/Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. We Offer
Competitive pay
Training programs
Employee discounts and perks
Promotion opportunities
Fitness-minded workplace culture
Certification discounts (NASM, ACE, ISSA, or NCCA accredited equivalent)
Plus, additional perks!
Responsibilities
Enthusiastically greets each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
Personally checks each member into the gym using the proper check-in procedures
Register all guests into the gym using proper registration procedures
Provides new guests with a tour of the gym and helps answer questions about current membership options
Assists guests with purchasing a new membership
Answers phone in a professional and courteous manner and uses proper phone greeting techniques
Processes retail and concession sales
Cleans and maintains the front desk area
Requirements
Excellent customer service skills
Ability to communicate effectively with both staff and members
Ability to multi-task
About Workout AnytimeAtlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission To provide a friendly, convenient, life-changing journey with passion.
VisionTo reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude
Care
Excellence
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
If ongoing education is important to you, and our Mission, Vision, and Values speak to your heart and align with your values, reach out now! Don't let this opportunity pass you by!
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
Auto-ApplyStandardized Patient (Part Time)
Bradenton, FL jobs
JOB SUMMARY: A Standardized Patient (hereafter referred to as "SP") is an individual who will be trained to accurately portray the role of a patient with a specific medical condition or health issue. SPs portray the specific situation or problem exactly the same way each time they encounter a student. The SP will also represent a variety of personality types and be expected to deal with sensitive subject matter. The SP provides constructive feedback and evaluates the performance of students using standardized measurement tools and participates in training/mentoring entry-level SPs. The SP Program gives medical students the opportunity to practice their clinical skills in a controlled environment.
DUTIES AND RESPONSIBILITIES:
* Portray patients in clinical case scenarios by learning and memorizing multiple case scripts, including specific health concerns or situations, medical histories and responses;
* Recall case scenario details as cued by students in a role-play situation;
* Accurately portray clinical signs and symptoms, specific emotions and behaviors during simulated learning encounters;
* Simulate each case scenario, including patient history, affect/behavior, physical findings, responses, and interactions with students in a standardized, consistent, accurate and reliable manner;
* Be interviewed, counseled, examined and be treated with osteopathic manipulation while wearing a hospital gown by students as a part of simulated patient encounters;
* Accurately remember encounters with students for the purpose of reliably assessing student performance and behaviors;
* Accurately, consistently, and honestly complete assessment checklists including student performance of the humanist behavior expected of physicians in training;
* Be observed and/or audio- or video-taped during simulations for training purposes and assessments;
* Participate in training sessions as required by the Course Director
* Monitor other SPs for quality assurance and communicate any simulation inconsistencies to faculty;
* Provide training and mentorship of entry-level SPs once experienced;
* Provide feedback to learners and colleagues in a professional and constructive manner;
* Accept instruction and ongoing feedback from facilitators and faculty, and incorporate into encounters;
* Maintain confidentiality of information related to cases, student behaviors and performance, student evaluations, work-related information and materials; and
* Perform other duties as assigned or needed to maintain Institutional efficiency and effectiveness.
EEO/AA/M/F/Vets/Disabled
Minimum Requirements
KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS:
Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodation, that the essential functions of the job can be performed.
* Reliable and punctual
* Must have strong memory and recall skills
* Communicate and interact in a respectful and professional manner with students, faculty and staff
* Ability to follow written and verbal instruction;
* Convincingly maintain a specified character, as trained, through acting and appropriate improvisation to simulate an actual patient;
* Be comfortable having repeated physical examination maneuvers performed on self in a learning environment where the student may not always perform the maneuver competently or confidently;
* Be comfortable wearing a hospital gown with only undergarments underneath, while being observed live or video recorded;
* Undergo osteopathic manipulation assessment and techniques as part of the assessment and treatment by students;
* Ability to objectively evaluate behaviors, skills, and actions of students during and after a simulated encounters, and provide written and/or verbal feedback;
* Acting and/or role-playing skills: skill in portraying a person other than self;
* Improvisation skills and detail oriented;
* Active listening, verbal and written communication skills;
* Accept work directives and ongoing feedback from facilitators, faculty and supervisors, and incorporate feedback into simulated encounters;
* Ability to work cooperatively, effectively and collegially with faculty and staff, which contributes to creating a workplace of dignity and respect, following EEO rules and regulations;
* Advises the Course Director in advance of any prohibitions or barriers to participation in examination of specific areas;
* The ability and willingness to report to work as scheduled or on an on-call basis, ready to devote full attention and energy to the important work of LECOM; and
* Willingness and flexibility to accept other duties as needed or assigned for the Institution's needs;
MINIMUM QUALIFICATIONS:
Education and experience equivalent to: High school degree or equivalent is required, Associate's or Bachelor's degree is preferred especially in the following fields of study: health science, psychology, performing arts, and related areas of study. Acting experience is helpful, but not required.
Insurance Verification Specialist
Delray Beach, FL jobs
Transform Lives: Join Greenbrook Mental Wellness Centers as an Insurance Benefits Specialist in Delray, Florida!
Are you passionate about making sure everyone has access to the mental health care they need? Do you have an eye for detail and enjoy navigating complex insurance systems? If so, join our dedicated team at Greenbrook Mental Wellness Centers.
We're seeking an Insurance Verification Specialist to play a vital role in ensuring our patients can use their health insurance benefits to get the mental health services they need. This role is responsible for identifying and reporting patient eligibility, helping to remove financial barriers to care.
This is a full-time position located at our corporate offices in Delray, Florida. Work hours will vary between 8 a.m. and 6 p.m. EST.
Why Greenbrook?
Meaningful Impact: Directly contribute to improving lives by helping patients access crucial mental health treatments.
Competitive Compensation: Earn between $18-$20/hour (commensurate with education and prior experience).
Comprehensive Benefits: Enjoy a generous benefits package, including a 401(k) with company match, paid time off, and comprehensive medical, dental, and vision coverage.
Collaborative Environment: Work alongside a supportive team committed to patient care and mental health advocacy.
Your Role:
Verify Patient Coverage: Review and verify insurance coverage and mental health benefits, including in-network providers, coverage details, and pre-authorization requirements.
Secure Coverage: Collaborate with insurance companies to secure coverage quotes for patients' treatment plans.
Maintain Records: Conduct thorough insurance research to identify the most cost-effective options for patients and maintain accurate, up-to-date patient insurance records in our electronic health record (EHR) system.
Provide Documentation: Clearly and concisely document insurance payer plans, including patient coverage, cost share, access, and provider options.
Collaborate and Report: Identify and report trends or delays with reimbursements and collaborate with management and clinical teams to find solutions to potential insurance barriers.
What We're Looking For:
Experience: A minimum of two (2) years of experience in healthcare insurance is required, with a focus on mental health benefits being a plus.
Knowledge: A strong understanding of medical billing and coding practices.
Skills: Excellent communication and interpersonal skills, with a patient-centered approach. Proficiency in Microsoft Office Suite (Word, Excel) and electronic health record (EHR) systems is required.
Attributes: You must be able to work independently and as part of a team in a fast-paced environment and possess strong analytical and problem-solving skills.
Passion: A passion for mental health advocacy and a commitment to reducing healthcare disparities.
Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!
Who we are:
To learn our WHY: *********************** FftT0 | Patient stories on HOW we transform lives: *********************************************
*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.
Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.
We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.
GBSP25
Patient Insurance Verification Specialist (Benefits Specialist)
Delray Beach, FL jobs
Transform Lives: Join Greenbrook Mental Wellness Centers as an Insurance Benefits Specialist in Delray, Florida!
Are you passionate about making sure everyone has access to the mental health care they need? Do you have an eye for detail and enjoy navigating complex insurance systems? If so, join our dedicated team at Greenbrook Mental Wellness Centers.
We're seeking an Insurance Verification Specialist to play a vital role in ensuring our patients can use their health insurance benefits to get the mental health services they need. This role is responsible for identifying and reporting patient eligibility, helping to remove financial barriers to care.
This is a full-time position located at our corporate offices in Delray, Florida. Work hours will vary between 8 a.m. and 6 p.m. EST.
Why Greenbrook?
Meaningful Impact: Directly contribute to improving lives by helping patients access crucial mental health treatments.
Competitive Compensation: Earn between $18-$20/hour (commensurate with education and prior experience).
Comprehensive Benefits: Enjoy a generous benefits package, including a 401(k) with company match, paid time off, and comprehensive medical, dental, and vision coverage.
Collaborative Environment: Work alongside a supportive team committed to patient care and mental health advocacy.
Your Role:
Verify Patient Coverage: Review and verify insurance coverage and mental health benefits, including in-network providers, coverage details, and pre-authorization requirements.
Secure Coverage: Collaborate with insurance companies to secure coverage quotes for patients' treatment plans.
Maintain Records: Conduct thorough insurance research to identify the most cost-effective options for patients and maintain accurate, up-to-date patient insurance records in our electronic health record (EHR) system.
Provide Documentation: Clearly and concisely document insurance payer plans, including patient coverage, cost share, access, and provider options.
Collaborate and Report: Identify and report trends or delays with reimbursements and collaborate with management and clinical teams to find solutions to potential insurance barriers.
What We're Looking For:
Experience: A minimum of two (2) years of experience in healthcare insurance is required, with a focus on mental health benefits being a plus.
Knowledge: A strong understanding of medical billing and coding practices.
Skills: Excellent communication and interpersonal skills, with a patient-centered approach. Proficiency in Microsoft Office Suite (Word, Excel) and electronic health record (EHR) systems is required.
Attributes: You must be able to work independently and as part of a team in a fast-paced environment and possess strong analytical and problem-solving skills.
Passion: A passion for mental health advocacy and a commitment to reducing healthcare disparities.
Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!
Who we are:
To learn our WHY: *********************** FftT0 | Patient stories on HOW we transform lives: *********************************************
*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.
Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.
We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.
GBSP25