Medical Receptionist jobs at University of Central Florida

Department CIRT, Instructional Design Compensation $50,000.00 Annual General Description / Primary Purpose The Coordinator of Accessibility supports the university's commitment to equitable and accessible digital learning experiences. This position develops, implements, and maintains processes to ensure compliance with accessibility standards for digital course materials and related technologies. The coordinator provides training, consultation, and support to faculty, staff, and designers in creating and remediating accessible content for online and hybrid courses. The coordinator collaborates closely with campus partners to implement sustainable accessibility practices and maintain compliance with ADA Title II, Section 508, and WCAG standards Key Responsibilities · Develop and maintain systems to ensure compliance with ADA Title II, Section 508, and WCAG accessibility standards. · Conduct accessibility audits of digital learning materials and report findings to campus stakeholders. · Assist faculty with remediation of documents and media, including accessible PDFs, Word documents, presentations, and captioned or transcribed videos. · Design and deliver training, workshops, and resources on accessibility best practices for faculty, staff, and course developers. · Oversee captioning and transcript creation to ensure accuracy and compliance with accessibility guidelines. · Collaborate with campus partners to review and certify accessible materials for websites, social media, and online programs. · Maintain current knowledge of assistive technologies (e.g., JAWS, NVDA) and their use in digital learning environments. · Manage accessibility workflows, track progress, and compile data for reporting and continuous improvement. · Partner with the Student Accessibility Center to support digital accommodation needs. Stay informed on evolving legislation, best practices, and emerging technologies in accessibility and inclusive design Supervision Received Intermittent Supervision. The supervisor assigns tasks by defining objectives, priorities, and deadlines, and assists employees with unusual situations that do not have clear objectives. The employee plans and carries out successive steps, resolving problems and deviations in accordance with established instructions, policies, and accepted practices. The supervisor reviews the work for technical adequacy and conformance with practice and policy. Program Direction & Development Responsible for formulating and recommending policies and procedures related to accessibility standards for digital course materials. Policy Making and/or Interpretation Advocate for and present techniques to ensure the appropriate use of tools that support distance learning and accessibility standards. Level of Public Contact Works with faculty on a daily basis, manages vendor relationships, and has frequent interaction with staff from other departments. Statement of Responsibility for Confidential Data This position has access to student records available through the institutional learning management system, which may include student work, grades, and communication with instructors. Statement(s) of Understanding Background Check, Responsible Employee Statement(s) of Understanding Definition This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator. Required Qualifications Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Statement(s) of Understanding This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.

Department College of Medicine, Clinical Learning Center Responsibilities * Coordinates all aspects of the Standardized Patient (SP) Program in the Clinical Learning Center (CLC) to provide encounters that allow students/residents to practice and be evaluated. Oversees and assists with orientation, training, evaluation and quality improvement and assurance of the SPs by monitoring SP portrayal and documentation accuracy and counseling to improve performance. * Manages data within the SP Program to include the collection and analysis of data, preparation of reports and payments, assessing SP performance and provisions of data to faculty evaluation of student performance. Maintains and prints reports as requested by the Director of the CLC. * Assists in preparing for, and coordinating, the CLC and FOSCE (formative objective student clinical examination)/OSCE (objective student clinical examination) sessions, as requested by the Director of the CLC, including software programming for student and faculty evaluation. * Assists with Outreach & Advising SSTRIDE Summer Camp; provides visiting groups with tours of facilities including Harvey sessions and interactions as health care providers, etc. * Responsible for exam rooms being equipped with appropriate books, medical supplies and equipment and maintains sufficient inventory levels. * Performs outreach marketing services to increase awareness of SP Program at FSU College of Medicine. In addition, recruits and manages the SPs. * Promotes an atmosphere of teamwork in accomplishing the mission and goals of the FSU COM to include participating in the delivery of academic support services for special projects or in meeting key departmental deadlines. Other related duties as deemed by the Director of the CLC. Qualifications Bachelor's degree and two years of experience; or high school diploma/equivalent experience equal to six years. (Note: post-high school education can substitute for experience at the equivalent rate.) Contact Info Debra Danforth (**************************) Main number ************** University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. Anticipated Salary Range Low $50,000's, commensurate with experience/education. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. Considerations This is an A&P position. This position requires successful completion of a criminal history background check. This position is being readvertised as Open Until Filled. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.

Responsible for answering incoming calls from patients, physicians, attorneys, other Health Center personnel etc. Responsible for distributing calls appropriately, responding to emergency calls, and taking accurate and legible messages. Transfers Department phones at the end of each business day to the answering service and calls the service each morning to re-instate the Department phones. Retrieves (electronically) messages taken at night. Serves as departmental receptionist. Greets visitors, routes them to their destinations, and responds independently to requests for information regarding the department. Updates telephone name displays, submits service requests for adding/changing telephone lines, voicemail, and telephone equipment repair. Checks for the date/time of patient appointments upon request. Signs for, receives, and distributes all incoming packages from Federal Express and United Parcel Service. Maintains the log of received packages, including recipient signatures. Orders Federal Express supplies. Back up for obtaining radiological films and clinical notes for cases reviewed in the Neuropathology conference attended by all physicians and residents, and maintaining reports of the same. Back up for assembling materials for the weekly Tumor Conference, including films, records, and other pertinent information. These activities involve retrieving information from the hospital information system (SMS), compiling a list of patient records to be reviewed, and ensuring that all pertinent paperwork is available for these meetings. Logs out medical records. Logs in and logs out on the Departmental database outside the radiological films. Responsible for maintaining the Department's inventory of keys. Maintains inventory of general office supplies and orders supplies under the supervision of the Administrator and within the established budget. Responsible for the inventory of departmental pagers & lab coats. Reports office equipment failures, e.g. copier, fax machine, beepers, to the appropriate source and follows up to ensure that repairs are carried out. Pick up and distribution of office and U.S. mail according to the office schedule. Copying, filing, faxing Expected Salary: $16.42-$17.91 Required Qualifications: High school diploma or equivalent. Preferred: * Knowledge of correct spelling and grammar. * Ability to verify data for accuracy and completeness. * Ability to communicate effectively, verbally and in writing. Special Instructions to Applicants: For consideration, please complete an application and include a cover letter, resume and the names and email addresses of three to five references.

Since the doors opened more than 59 years ago, UF Health Leesburg Hospital has continued to build upon its reputation as a leading medical center and the most comprehensive provider of health care services in the region. The hospital offers advanced cardiovascular care, including one of the largest open-heart programs in Florida. The American College of Cardiology has recognized UF Health Leesburg Hospital for its demonstrated expertise and commitment in treating patients with chest pain by awarding a Chest Pain Center Accreditation with Primacy PCI and Resuscitation - its highest and best level of accreditation. The hospital also offers world-class orthopedics, minimally invasive robotic surgery, life-saving emergency care, stroke treatment, labor & delivery, and so much more. Responsibilities Under the direction of the Site Supervisor, the receptionist coordinates the daily patient flow including, but not limited to patient registration, patient authorizations, scheduling, co-payment posting and answers multiple telephone lines. Qualifications Education: * Associates Degree Preferred * Post High School Special Training * High School Diploma/GED Required Licensure/Certification/Registration: N/A Special Skills/Qualifications/Additional Training/Experience Required: * Must be able to read, write, speak and understand English. * Experience: Minimum of 2 years Medical Practice Front Desk experience required. Electronic Health Record experience required * Special Skills/Training: Experienced in dealing with the public, strong customer service skills; and age specific-care.

Responsible for answering incoming calls on an Automatic Call Distributions (ACD) system regarding the patient's statement, which includes hospital and physician services. Research, facilitate and resolve simple to complex billing issues and communicate the findings to the caller. Address any questions or requests regarding their account, educate patients on insurance and medical billing processes, make any needed corrections the account. Responsibilities Answer incoming calls 6 hours a day from patients, attorneys, insurance companies, clinic staff, and outside medical facilities. Facilitate to a resolution patient complaints regarding billing. Communicate key issues to other department management personnel as needed. Send timely follow up communication to ensure the necessary actions are completed. Verify insurance eligibility, load the payor plans if not past timely filing, and file claims for payment Review and interpret electronic remits and EOB's to verify the account balances are correct. Make appropriate insurance adjustments and transfer patient charges to the correct Guarantor Account or HAR Make outbound calls and send letters to patients regarding the status or resolution of their billing issue. Provide patients with billing and payment records when requested. Review Attorney requests for HIPAA compliance and provide the requested billing records. Assist patients with meeting their Medicaid share of cost and file claims if eligibility has been updated. Review and correct self-pay discounts or package pricing discounts when needed. Review and facilitate the processing of insurance and patient credits for refund. Qualifications Experience Requirements 2 years Physician Medical billing, including follow-up -preferred 2 years Customer service - preferred 1 year Microsoft Office (Outlook, Word, Excel) preferred Up to 1-year Written Communication preferred Up to 1-year Epic Medical Billing software preferred Education High School Diploma or GED equivalent required UFJPI IS AN EQUAL OPPORTUNITY EMPLOYER AND DRUG FREE WORKPLACE

Responsible for answering incoming calls on an Automatic Call Distributions (ACD) system regarding the patient's statement, which includes hospital and physician services. Research, facilitate and resolve simple to complex billing issues and communicate the findings to the caller. Address any questions or requests regarding their account, educate patients on insurance and medical billing processes, make any needed corrections the account. Responsibilities Answer incoming calls 6 hours a day from patients, attorneys, insurance companies, clinic staff, and outside medical facilities. Facilitate to a resolution patient complaints regarding billing. Communicate key issues to other department management personnel as needed. Send timely follow up communication to ensure the necessary actions are completed. Verify insurance eligibility, load the payor plans if not past timely filing, and file claims for payment Review and interpret electronic remits and EOB's to verify the account balances are correct. Make appropriate insurance adjustments and transfer patient charges to the correct Guarantor Account or HAR Make outbound calls and send letters to patients regarding the status or resolution of their billing issue. Provide patients with billing and payment records when requested. Review Attorney requests for HIPAA compliance and provide the requested billing records. Assist patients with meeting their Medicaid share of cost and file claims if eligibility has been updated. Review and correct self-pay discounts or package pricing discounts when needed. Review and facilitate the processing of insurance and patient credits for refund. Qualifications 2 years Physician Medical billing, including follow-up -preferred 2 years Customer service - preferred 1 year Microsoft Office (Outlook, Word, Excel) preferred Up to 1-year Written Communication preferred Up to 1-year Epic Medical Billing software preferred Education High School Diploma or GED equivalent required UFJPI IS AN EQUAL OPPORTUNITY EMPLOYER AND DRUG FREE WORKPLACE

Job Title: Patient Service Rep Reports To: Manager, Call Center Some travel to other locations may be required based on operational needs Responsibilities * Answer inbound calls, schedule office appointments and answer questions for new and established patients. * Engage in active listening with callers, confirming or clarifying information and diffusing anxiety, as needed. * Utilize software, databases, scripts and tools as directed in formal training and regular coaching. * Route tier 2 calls to the appropriate personnel, as needed. * Coordinate hospital consults with practice offices. * Build lasting relationships with patients and other call center team members based on trust and reliability. * Understand and strive to meet or exceed contact center metrics while providing excellent consistent customer service. * Make recommendations for appointment times, providers, and locations that may better suit patient needs. * Learn new technologies and workflows as they are introduced. * Other related duties, as assigned. Qualifications SKILLS AND QUALIFICATIONS: * High school diploma or equivalent. * Experience desired, healthcare focused call center experience or call center professionals accustomed to delivering a great caller experience in a high-volume setting. We will also consider medical office staff accustomed to a fast-paced office where they were required to make patient appointments and multi-task. * Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. * Proficiency with computers and strong typing skills. * Strong time management and decision-making skills. * Adaptability and accountability. * Fluency in Spanish highly desired. * Seeking experienced call center representative accustomed to high volume and/or doctor's office staff who have worked in a high-volume office and have experience making patient appointments.

Responsible for answering incoming calls on an Automatic Call Distributions (ACD) system regarding the patient's statement, which includes hospital and physician services. Research, facilitate and resolve simple to complex billing issues and communicate the findings to the caller. Address any questions or requests regarding their account, educate patients on insurance and medical billing processes, make any needed corrections the account. Responsibilities Answer incoming calls 6 hours a day from patients, attorneys, insurance companies, clinic staff, and outside medical facilities. Facilitate to a resolution patient complaints regarding billing. Communicate key issues to other department management personnel as needed. Send timely follow up communication to ensure the necessary actions are completed. Verify insurance eligibility, load the payor plans if not past timely filing, and file claims for payment Review and interpret electronic remits and EOB's to verify the account balances are correct. Make appropriate insurance adjustments and transfer patient charges to the correct Guarantor Account or HAR Make outbound calls and send letters to patients regarding the status or resolution of their billing issue. Provide patients with billing and payment records when requested. Review Attorney requests for HIPAA compliance and provide the requested billing records. Assist patients with meeting their Medicaid share of cost and file claims if eligibility has been updated. Review and correct self-pay discounts or package pricing discounts when needed. Review and facilitate the processing of insurance and patient credits for refund. Qualifications Experience Requirements 2 years Physician Medical billing, including follow-up -preferred 2 years Customer service - preferred 1 year Microsoft Office (Outlook, Word, Excel) preferred Up to 1-year Written Communication preferred Up to 1-year Epic Medical Billing software preferred Education High School Diploma or GED equivalent required UFJPI IS AN EQUAL OPPORTUNITY EMPLOYER AND DRUG FREE WORKPLACE

Classification Title: Clin Svc Representative I Classification Minimum Requirements: High school diploma or equivalent. Job Description: The Department of Neurosurgery is hiring a full-time Clinical Service Representative I for our New Patient Referral Team. Responsibilities include interacting with new neurosurgical patients via phone and scheduling clinic appointments. The Lillian S. Wells Department of Neurosurgery at the University of Florida, College of Medicine is committed to providing comprehensive clinical services for the diagnosis, management, treatment, and rehabilitation of patients suffering from diseases of the brain, spinal cord, and nervous system, including brain tumors, aneurysms, stroke, epilepsy, functional disorders, and spinal disorders and injuries. Our clinical care mission also extends throughout North Central Florida through regional neurosurgery programs. We offer the full spectrum of neurosurgical and neuro-oncology treatment options for both adults and pediatric patients. Our research labs and investigator-led initiatives and clinical trials are developing promising new treatments for neurological diseases that are extremely difficult to treat with conventional therapies. The Department of Neurosurgery offers education and training programs such as ACGME-accredited neurosurgery residency programs and fellowship programs. Responsibilities include: * Answering intake/referral phone line and routing patient's calls to the correct team member. Schedules patient appointments in scheduling system. Assists with calling patients and/or referring physicians with appointment dates and times, or to obtain additional or corrected information. Sends out new patient letters/packets, as needed. When required, responsible for taking an accurate, legible and complete phone message. * Retrieves and distributes fax information sent from patients and referring physicians. Reviews in-house referrals sent through EPIC, including verifying that requests are complete, and requests further information, as required. Checks EPIC (Electronic Patient Record System) to ensure patient is new patient and not a return. * Assists with generating medical record numbers for new patients. Assists other team members by calling insurance carriers or using on-line services to verify patient's medical insurance including dates of service, co-pays, deductibles and provider participation. As needed, obtains from the PCP (primary care physician) an authorization number or contacts insurance carrier to obtain. * Responsible for filing pending referrals in alpha sequence. Expected Salary: $16.25-$18.00; commensurate with education and experience. Required Qualifications: High school diploma or equivalent. Preferred: * Customer service experience * Knowledgeable of phone etiquette * Epic experience * Knowledge of medical terminology * Demonstrated organizational skills Special Instructions to Applicants: For consideration, please complete an application and include a cover letter, resume and the names and email addresses of three to five references.

This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services.. Responsibilities Essential Functions * Attends Referral training class and various referral system training classes within 1st month of employment. Attends and actively listens and participates in the regularly scheduled Referral Coordinator meeting. Remains current on referral policies and procedures, payer requirements and Managed Care Matrix utilizing the various on-line resources. * Processes referrals for services requested by Providers within established guidelines. * Obtains authorizations for referrals and schedules appointments as appropriate and within required timeframes. Coordinates appointment date, time and location with patients. * Processes requests for additional referrals/authorizations when requested by providers. * Assures referrals are maintained within appropriate network or payer requirement. * Communicates with all stakeholders, staff, providers, payers and patients as appropriate and per procedure. * Documents required information into the appropriate systems. * Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers. Qualifications Experience Requirements 2 years - Diagnosis and Procedural coding - preferred 2 years - Experience in the field or in a related area - required 2 years - Customer service - required 2 years - Third party payers (insurance carriers) using commonly used concepts, practices and procedures in the field - required Education Requirements High School Diploma or GED required Medical Terminology Certification preferred UFJPI is an Equal Opportunity Employer and Drug Free Workplace

This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. Responsibilities Job Requirement: Attends Referral training class and various referral system training classes within 1st month of employment. Attends and actively listens and participates in the regularly scheduled Referral Coordinator meeting. Remains current on referral policies and procedures, payer requirements and Managed Care Matrix utilizing the various on-line resources. Processes referrals for services requested by Providers within established guidelines. Obtains authorizations for referrals and schedules appointments as appropriate and within required timeframes. Coordinates appointment date, time and location with patients. Processes requests for additional referrals/authorizations when requested by providers. Assures referrals are maintained within appropriate network or payer requirement. Communicates with all stakeholders, staff, providers, payers and patients as appropriate and per procedure. Documents required information into the appropriate systems. Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers. Qualifications Qualification: Experience Requirements 2 years - Diagnosis and Procedural coding - preferred 2 years - Experience in the field or in a related area - required 2 years - Customer service - required 2 years - Third party payers (insurance carriers) using commonly used concepts, practices and procedures in the field - required Preferred Experience: Computer experience - preferred Education: High School Diploma or GED equivalent required Certificate Medical Terminology - preferred Travel Up to 10% UFJPI is an Equal Opportunity Employer and Drugfree Workplace

This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. Responsibilities Job Requirement: Attends Referral training class and various referral system training classes within 1st month of employment. Attends and actively listens and participates in the regularly scheduled Referral Coordinator meeting. Remains current on referral policies and procedures, payer requirements and Managed Care Matrix utilizing the various on-line resources. Processes referrals for services requested by Providers within established guidelines. Obtains authorizations for referrals and schedules appointments as appropriate and within required timeframes. Coordinates appointment date, time and location with patients. Processes requests for additional referrals/authorizations when requested by providers. Assures referrals are maintained within appropriate network or payer requirement. Communicates with all stakeholders, staff, providers, payers and patients as appropriate and per procedure. Documents required information into the appropriate systems. Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers. Qualifications Qualification: Experience Requirements 2 years - Diagnosis and Procedural coding - preferred 2 years - Experience in the field or in a related area - required 2 years - Customer service - required 2 years - Third party payers (insurance carriers) using commonly used concepts, practices and procedures in the field - required Preferred Experience: Computer experience - preferred Education: High School Diploma or GED equivalent required Certificate Medical Terminology - preferred Travel Up to 10% UFJPI is an Equal Opportunity Employer and Drugfree Workplace

Department University Health Services (UHS) Responsibilities * Acts as first point of contact to patients that walk in or call to schedule an appointment. Schedules patient healthcare appointments for multiple clinics and more than 25 providers. * Utilizes facility protocols to determine appropriate placement of patients based on presenting problem. * Answers all calls according to departmental procedure in a timely and professional manner. Screens incoming phone calls, answer routine questions and forward inquiries to appropriate departments. * Assists in monitoring the schedule and removing patients from appointments when they do not show within the allotted time slot. Schedules waiting patients in the no show appointment slots according to appointment guidelines. * Maintains communication with Triage department regarding unscheduled patients and patients that appear to need care prior to the first available appointment. * Works with other departments of UHS in verifying patient eligibility status. Provides information and support to FSU students and dependents regarding available healthcare services. * Directs patients to appropriate departments/offices to facilitate problem resolution regarding fees, insurance, compliance immunizations, questions for providers, etc. * Directs patient to other services such as triage, allergy, physical therapy, health promotion services and specialty clinics, as appropriate. * Cancels/reschedules appointments according to facility appointment guidelines. Initiates telephone encounters for triage nurses to return calls to patients regarding questions or concerns. Communicates appropriate information to supervisors and providers as necessary. * Maintains confidentiality of all personal health information. Assures that information is maintained, handled, and released in accordance with applicable federal and state statutes and UHS policies. * Attends and participates in scheduled departmental meetings and other meetings or committees as directed. Attends in-service presentations, training and mandatory education programs. * Maintains appointment statistical data and prepare reports as directed by supervisor. Exhibits a willingness to float to all areas of Central Appointment Unit in UHS. Exhibits a willingness to serve as backup support for other departments, as deemed appropriate by supervisor. Qualifications High school diploma or equivalency and two years experience or a combination of post high school education and experience equal to two years. Preferred Qualifications * Knowledge of available medical resources and terminology. * Ability to perform accurately in a detail oriented environment. * Ability to prioritize, organize and perform multiple work assignments simultaneously. * Ability to understand and follow written and oral instructions. * Ability to utilize problem solving skills. * Ability to perform assigned responsibilities with minimal to moderate supervision. Contact Info UHS HR Team - ********************** University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Veterans' Preference Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and certain service members may be eligible to receive waivers for post secondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Veterans' Preference applies to University Support Personnel System (USPS) positions only. IMPORTANT: To claim Veterans' Preference, select "yes" to the question on the application questionnaire and upload a DD-214 (or equivalent), the Veterans' Preference Certification form, and other documentation if applicable with your online application before midnight of the position closing date. Click the links for eligibility information and required documentation, or call FSU Human Resources at **************. Considerations This is an USPS (University Support Personnel System) position. This position requires successful completion of a criminal history background check. This position requires pre-employment TB testing and successful completion of post hire OSHA training. This position is being re-advertised. Previous applicants need not reapply. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.

Monday through Friday 8:00 AM TO 5:00 PM Some travel to other locations may be required based on operational needs The Authorization Specialist is responsible for obtainment and timely authorization of patient insurance information for services prior to scheduled appointment on behalf of First Coast Health Alliance physicians. This position utilizes exemplary customer service skills and acts as a point of contact for patients and providers with regards to benefits eligibility and authorizations for service coverage. Responsibilities * Responsible for verifying all patients' eligibility, enrollment history, and demographical information. Inputs all information from providers/members into the electronic record. * Reviews insurance eligibility information and notates account accurately with co-pay and deductible information. * Obtains and tracks insurance authorizations on behalf of the First Coast Health Alliance physicians from all in-network and out-of-network insurance carriers for diagnostic imaging services provided at FCHA member facilities. Completes the process by contacting the insurance company via phone or utilizing available online tools. * Screens for LMRP's and identifies when an ABN is required and how to deliver/explain in detail ABN/LMRP process to the patient as well as the need to obtain a signature for service or gather a new order from the physician's office that will meet medical necessity when authorization is not obtained. * Acts as point of contact providing assistance on authorization requests to providers and patients by maintaining open lines of communication. * Verifies that the procedure and diagnosis code is the same procedure and diagnosis code as the test ordered. * Responsible for reading and interpreting a completed physician order (written or electronic) for appropriate handling. * Responsible to maintain a three-day window; having all patients registered, insurance verified, pre-certed, completed etc., for those patients that have scheduled appointments. * Performs all other duties as assigned by management within job scope. Qualifications Education / Training * High School Diploma/Equivalent Experience Requirements * 1-year Medical Office, Insurance, Pre-Registration/Authorization Additional Information: Knowledge of medical terminology and medical insurance terminology with emphasis on referral and pre-certification processes required.

To deliver excellent patient centered service by facilitating established financial processes that enable and expedite the billing and collection of professional services. This includes: entering charges; applying coding/billing rules; maximizing collections; verifying insurance; obtaining authorizations for services; reviewing patient account detail; and financial counseling of patients. Accountable for resolution of front-end edits, rejections, and information requests to achieve practice goals. This position interacts directly with internal and external customers of the practice. May be required to float to other UFHP practices or flex time, as needed, for staffing. Qualifications Education: * Highschool Graduate or equivalent Licensure/Certification/Registration: N/A Special Skills/Qualifications/Additional Training/Experience Required: * Two years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required * Four-year degree may substitute for two years of financial/physician office experience. Associate degree or equivalent course work may substitute for the one year required experience. * EPIC system knowledge preferred * Excellent communication, organization and problem-solving skills required * Candidate must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner * The ability to multi-task, prioritize responsibilities, problem solve and function in a team environment are necessary attributes of the successful candidate

Department Nurse Anesthesia-OPS Compensation $17.00 to $20.00 Hourly Required Qualifications Collect, review, and verify professional licenses, certifications, immunizations, background checks, and other required documents. Ensure all credentials meet program, institutional, state, and accrediting body standards. Communicate with external agencies and boards for primary source verification when necessary. Recordkeeping & Data Management Maintain and update credentialing databases and secure electronic filing systems. Monitor expiration dates and send timely reminders for renewals. Generate reports to track compliance status for internal and external stakeholders. Prepare and organize documentation for internal reviews, accreditation visits, and regulatory audits. Identify potential compliance gaps and work with leadership to resolve deficiencies. Ensure all credentialing processes adhere to confidentiality, HIPAA, and FERPA guidelines. Serve as the primary point of contact for faculty, staff, and students regarding credentialing requirements. Provide clear instructions, guidance, and support throughout the credentialing process. Collaborate with academic, clinical, and administrative teams to ensure smooth onboarding and continued compliance. Qualifications Education & Experience: Associate's degree required; Bachelor's degree in healthcare administration, education, or related field preferred. Minimum of 2 years of experience in credentialing, compliance, or healthcare/education administration. Familiarity with accreditation standards and regulatory requirements (e.g., The Joint Commission, ACEN, CCNE, or discipline-specific standards) preferred. Skills & Competencies: Strong organizational and detail-oriented skills. Proficiency in data entry, records management, and database systems. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet strict deadlines. Knowledge of HIPAA, FERPA, and other confidentiality requirements. Ability to work independently while contributing to a collaborative team environment. Statement(s) of Understanding This position requires a background check. In conjunction with the University's policy, this position may also require a credit check. The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator Equal Opportunity The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation. Carnegie UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.

Department Department of Athletics - Business Office Responsibilities Initiate, review, and close purchase orders for goods and services in SpearMart. Facilitate, reconcile, and code Procurement Card (P-Card) transactions weekly and monthly. Enter and track missing P-Card receipts. Assist with supplier onboarding and supplier reactivation in collaboration with Athletics staff, University Supply Chain, and third-party vendors. Provide support with the ATH-Business shared folder and document organization. Initiate, route, and track invoice payments. Support daily administrative and financial processes. Track completion of host money/mileage documentation in Teamworks and communicate outstanding items to sport liaisons. Prepare ePRF forms for petty cash after reimbursement packets are complete. Process and reconcile team travel expenses for assigned sports. Participate in and contribute to weekly staff meetings. Develop and maintain a "How-To" manual over time to document procedures and provide guidance for future interns. Complete additional administrative and financial tasks as needed to support the Business Office. Qualifications * High school diploma or equivalent * Strong attention to detail * Highly organized and able to maintain efficient workflows * Ability to follow instructions and learn processes quickly * Working knowledge with Microsoft Excel * Ability to navigate online systems and websites efficiently * Professional and dependable demeanor * Growth-minded and eager to develop new skills * Able to work collaboratively with others University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. Anticipated Salary Range $14 per hour Approximately 20 hours per week How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an OPS/temporary job. Based on the duties, this position may require completion of a criminal history background check. Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.

Apply now to join FAU on its race to excellence. For more information on everything FAU has to offer, please visit ***************** Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account. Position Summary: Florida Atlantic University is seeking a Front Office Assistant - Boca Raton, FL. The Front Office Assistant works as part of an interdisciplinary team to provide outstanding and comprehensive services to patients and visitors. The Front Office Assistant is responsible for day-to-day operations and coordination of all programs and services of the Florida Atlantic Medical Group. The Front Office Assistant serves as the first point of contact for patients ensuring accurate execution of clinical protocols in accordance with Good Clinical Practices, HIPPA, and required obligations to patients/participants, Directors, and clinical staff. Summary of Responsibilities: + Organizes, manages, and maintains all Florida Atlantic Medical Group activities including welcoming patients/participants, managing check-in and scheduling, triaging patient questions to appropriate clinician(s), creates and executes office, insurance, and billing procedures, and oversees and manages electronic medical record system. + Manages registration and check out process for Florida Atlantic Medical Group patients and caregivers. Ensures all parties are provided with accurate information on process, manages concerns and resolves problems should they arise in the process. + Conducts follow-up screenings (via phone, email, or in-person) according to established protocols. + Investigates and resolves problems and ensures that information requests are handled in a professional and timely manner (i.e. variety of patient concerns, conflicts, billing and compliance issues, managing requests/issues, record requests, etc.). + Coordinates and facilitates effective and timely communication between the Doctors, clinicians, labs, patients and participants in accordance to the proper chain of command. + Prepares patient/participant charts and maintains medical records in accordance with established protocols and in compliance with state and federal regulations regarding privacy and security of confidential patient information. This position will have authority to create and maintain internal procedures (i.e. insurance billing procedures/management, office procedures, guest procedures, SOP for position) + Manages patient billing or financial inquiries and coordinates responses with medical billing company. Acts as a liaison between insurance companies, finance team, and Florida Atlantic Medical Group in regard to patient billing or financial inquires. + Acts as a liaison between laboratories, medical offices and Florida Atlantic Medical Group. + Responsible authority for planning, inventory, purchasing, and cost control of office supplies. + Contributes to the development and preparation of marketing materials and website. + Provides administrative support to the Doctors and Medical Assistants. + Assists patients/participants and caregivers with technology in the waiting room. + Liaises with college and university facilities departments regarding building maintenance and IT issues. + Maintains an impeccable, attractive environment in the Florida Atlantic Medical Group waiting area and other common areas of the clinical suites. Maintains and ensures advertisements and educational materials are displayed, are current, and relevant. + Utilizes the Florida Atlantic Medical Group clinical practice and HIPPA knowledge and communicates knowledge/information to all patients, participants, caregivers, etc.in a pleasant, professional, patient, and thorough manner. + Performs other job-related duties as assigned and provides backup assistance as needed. Explore Living in Palm Beach County The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach County | BDB (****************************** Minimum Qualifications: Bachelor's degree from an accredited institution in an appropriate area of specialization and 1 year of appropriate experience; or an Associate's degree from an accredited institution and 3 years of appropriate experience; or a high school diploma and 5 years of appropriate professional/specialized experience required. Ability to work collaboratively with all levels of faculty, staff, and medical professionals required. Exceptional verbal and written communication skills are essential for success in this position. Experience working in clinical practice and familiarity with electronic medical records and medical billing preferred. Salary: $19.16 per hour. College or Department: OPS - COM: Practice Administrative Personnel Location: FAU Medicine - Galen Building Work Days and Hours: Monday - Friday, 8:30 a.m. - 5 p.m. Some evenings and weekends as needed. Application Deadline: 2025-12-18 Special Instructions to Applicant: Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available. APPLICATION DOCUMENTS REQUIRED: Resume OFFICIAL SEALED TRANSCRIPTS REQUIRED: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment. PRE-EMPLOYMENT SCREENINGS REQUIRED: Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check. REQUEST FOR ACCOMMODATIONS: Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at ************ or send an email at accommodate@fau.edu. To contact Human Resources, please call ************. For communication assistance call 7-1-1. Florida Atlantic University is where your future begins. With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education. At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes. All persons aspiring to achieve excellence in the practice of these principles are encouraged to apply. To learn more about the vision and mission of FAU, please visit: *********** In order to be considered for a position, you must apply through this job website. For more information on how to apply for a position, please review the applicable Applicant Tutorial (***************************************** . To contact Recruitment Services, send an e-mail to ************. Florida Atlantic University is an equal access/equal opportunity employer that complies with all applicable federal and state laws regarding nondiscrimination. If you require an accommodation to participate in any part of the recruitment process, please contact Florida Atlantic's Office of Civil Rights and Title IX at ************ or send an email to ******************. To contact Human Resources, please call ************ or email ************. For communications assistance, call 7-1-1. Clery Act Information (https://***********/police/clery.php) Consumer Information Visit Florida Atlantic's Consumer Information (https://***********/finaid/resources/other-resources/#consumer-info) page for more information about financial aid, its campus, facilities, student athletes, campus security, fire safety, as well as preventing drug and alcohol abuse. Paper copies are available upon request by contacting the Office of Student Financial Aid. Florida Statute 1010.35 - Screening Foreign Researchers Pursuant to Florida law, any applicant or student seeking employment in a research or research-related support position who is a citizen of a foreign country and not a permanent resident of the U.S., or who is a citizen or permanent resident but is affiliated with or has had at least 1 year of employment or training in China, Russia, Iran, North Korea, Cuba, Venezuela, or Syria is subject to additional screening. Applicants meeting those criteria will be required to provide the following information before any offer of employment can be made: every institution of higher education attended; all previous employment since the applicant's 18th birthday; list of all published material, current and pending research funding from any source, including details about the research, your role, funding source, and amount; list and description of any non-university professional activities; any affiliation with an institution or program in a foreign country. Selected applicants will be required to provide additional information per the Statute, including a complete copy of your passport; and, if available, the most recently submitted DS-160 (Online Nonimmigrant Visa Application). Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law. Individuals with disabilities requiring accommodation, please call ************. For communication assistance, call 7-1-1.

Provides financial counseling to inpatients, their guarantors, and designated outpatient groups while securing the appropriate socioeconomic information for each account. Responsibilities include establishing and/or confirming medical record identification numbers, completing patient registration, and performing detailed financial screenings and analyses. This role also involves verifying insurance and third-party coverage, obtaining precertification for multiple billing entities, collecting deposits and co-pays, securing revolving credit applications, and facilitating sponsorship referrals. Additionally, the position requires obtaining all necessary signatures and documentation, coordinating financial matters with internal and external departments, and addressing or referring non-financial patient concerns to the appropriate department or agency. Qualifications Minimum Education and Experience Requirements: * High school diploma or equivalent required; college degree or related coursework preferred. * Minimum of three (3) years of business office experience within a healthcare provider, healthcare-related business, or related industry (e.g., insurance), with emphasis on third-party payor requirements. * Combinations of Shands-specific work experience-such as patient demographics, Admissions Financial Arrangements, billing and collections, patient records processing, or similar functions involving direct public contact-may be substituted for required experience. * Working knowledge of medical and insurance industry terminology required. * Must have demonstrated experience performing multiple tasks simultaneously, responding to changing priorities, making timely and accurate decisions, communicating effectively with healthcare professionals, and working independently with minimal supervision. * Proficiency with computer applications and the ability to work with multiple systems required. * Exceptional verbal, analytical, and written communication skills required. * Must be adaptable, tactful, and able to work well under pressure. * Must understand the importance of a "first impression" role, including appropriate professional dress, demeanor, attitude, and customer service. * Working knowledge of medical and insurance terminology required (duplicate requirement consolidated). Motor Vehicle Operator Designation: * None provided. Licensure/Certification/Registration: * CPAT certification preferred.