Customer Service Specialist jobs at University of Colorado - 65 jobs

Are you looking to join a team committed to you? We are seeking dedicated customer service champions excited to be part of one of the world's leading online gambling companies for our upcoming training class starting January 26th! Highlighted by the best-in-class, 8-week training program to prepare you for success, we are proud to provide a benefits package that includes Company-paid healthcare for employees, annual bonus, a 401(k) with Company match, and generous time off (33 days), ensuring you are supported both personally and professionally. This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.07 per hour, pay increases to $23.94 post-training. Preferred Skills, Qualifications, and Experience Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries. Exceptional communication skills, both written and verbal. Active listener, with the ability to understand customer needs and provide tailored support. Customer-centric with a passion for delivering outstanding service. Eagerness to expand personal knowledge and skills. Meticulous attention to detail to ensure accuracy. Ability to multitask efficiently in a fast-paced environment. Creative problem-solving capabilities to resolve challenges independently. Strong individual and team collaboration skills. Company-sponsored parking available to all employees. Maintain compliance with individual licensing requirements according to regulations. Main Responsibilities Ensuring every customer interaction is positive and memorable. Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed. Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication. Resolving customer requests and complaints promptly and courteously. Assisting in support of various internal efforts that improve how customers perceive our platform and services. Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information. Promoting and advocating for responsible gambling practices among customers. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - ********************************************** Job Questions: This position is fully in office, are you comfortable working full time in office? Are you at least 21 years of age? Due to the nature of our work as a sportsbook, our shifts are aligned to coincide with the live sporting calendar. Are you willing to work a flexible schedules to include both weekdays and weekends? If needed to relocate, are you willing to relocate without any relocation assistance? Given that this on-site role is based in our Denver, Colorado office, are you able to reliably commute to this location for work?

Auguste Escoffier School of Culinary Arts is a leading accredited provider of online and campus-based culinary training and education. The school's professional programs offer the proven combination of a classic and contemporary approach to modern in Customer Service Representative, Customer Service, Representative, Customer Experience, Operations, Skills, Retail

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ************************************************************ As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology, driving adoption, and long-term value. What you'll do here: * Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle. * Achieve and/or exceed established revenue targets by retaining and renewing Cengage customers. * Develop and implement tailored success plans that align with customer goals and increase product usage. * Provide proactive training and guidance aligned with customer objectives, standard methodologies, and usage data. * Advocate for customers during the resolution of high-severity issues, ensuring timely and effective outcomes. * Conduct regular health checks to assess value realization and identify opportunities for growth. * Analyze customer data to uncover risks, renewal challenges, and upsell opportunities. Skills you will need here: * Proven ability to quickly learn and master new systems and applications. * Excellent communication and presentation skills. * Strong analytical skills with the ability to translate data into actionable insights. * Ability to explain technical concepts in a clear, business-friendly manner. * Skilled at managing and prioritizing multiple customer needs simultaneously. Preferred: * Bachelor's degree preferred. * 5+ years of experience in a Sales or Customer Success role. * Experience in Educational Technology or Higher Education. * Familiarity with the Higher Education landscape, including Learning Management Systems (LMS). * Requirement to travel between 20-30% by both air and car Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD

Job Description Are you passionate about supporting early childcare programs and making a difference in the lives of children? Early Learning Ventures (ELV) is seeking a Client Success Specialist - Bilingual (Spanish) to join our Business Services Team. In this role, you will interact with early childcare programs, directors, key staff, and other stakeholders to provide and process information in response to inquiries, concerns, and requests about ELV's shared services products and services. You will train early childcare programs on the use of ELV's web-based software system, online resource platform, and third-party financial services solution. If you are passionate about early childhood education and want to join a dynamic team dedicated to supporting childcare programs, we would love to hear from you. Apply now and help us create long-lasting partnerships with our providers and stakeholders! Duties Serve Early Child Care programs, remotely and in person, by providing product and service information, troubleshooting, and resolving product and service problems. Deliver training on products and services to Early Child Care program directors and staff in a variety of formats, including instructor-led and webinars. Assist in developing and maintaining training content for both in-person and online trainings. Support retention of existing Early Child Care clients and provide onboarding and implementation support for new clients. Maintain accurate records in various reporting databases and prepare product and service reports. Establish and maintain effective relationships with internal and external stakeholders, providing feedback and reinforcement regularly. Follow project objectives, policies, procedures, and performance standards within the boundaries of requirements and project specifications. Maintain thorough follow-up with customers, direct reports, team members, and the entire organization. Assist with technology product updates and quality assurance. Collaborate with cross-team work as needed. Perform other duties as assigned. Assist with occasional translations. Utilize CRM tools to track client support and follow-ups. Requirements Fluent in both English and Spanish, with excellent written and verbal communication skills in both languages. Detail-oriented and results-focused. Ability to learn new software systems quickly. Excellent time-management and prioritization skills. Solid project and product management skills, with demonstrated experience delivering on a deadline. Independent thinker and problem solver. Resourceful with good follow-up skills. Commitment to seeing tasks through to the end. Presence of mind, analytical thinking, and logical thinking. Ability to accept, promote, and lead change within the work environment. Effective influence and communication skills cross-functionally. Desire to work in a fast-paced, ever-changing environment. Experience: 1-3 years' experience in customer service, data entry, product training. Proficient with Microsoft Office Products. Familiarity with multiple operating systems and cloud-based applications. Familiarity with CRM tools. Ability to navigate multiple browsers, tabs, and windows. Remote Office Requirements: Dedicated private workspace on remote workdays. Reliable internet connection with a minimum download speed of 90 Mbps and minimum upload speed of 15 Mbps. Nice To Haves Bachelor's Degree preferred. Benefits Excellent benefits (medical, dental, vision) Company-paid life insurance 401(k) with company match Employee assistance programs Paid vacation days Paid personal days Paid holidays Work Remotely Flexible work from home options available About Us Early Learning Ventures (ELV) is a nonprofit organization dedicated to expanding access to high-quality Early Care and Education (ECE). Through an innovative shared services model, ELV streamlines business functions for child care providers, making it easier to manage financially stable, high-quality businesses. By partnering with various organizations and utilizing an online, cost-effective platform, ELV supports child care providers in strengthening their businesses, saving time and money, and providing quality care to more children. With an Early Head Start-Child Care Partnerships (EHS-CCP) grant, ELV and its collaborators deliver top-tier, comprehensive early childhood services to eligible children in high-need, low-capacity communities across six counties in Colorado. ELV's shared services model enhances the efficiency and effectiveness of service delivery, ultimately supporting the development of infants and toddlers.

Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. We are proud to be based in Norway, a country renowned for its rich energy resources and commitment to environmental sustainability. With our headquarters strategically located in Germany, we are well-positioned to leverage the region's expertise and contribute to the country's energy sector growth. Job Description We are seeking a highly motivated and experienced Remote Customer Support Representative to join our team. The ideal candidate will be responsible for managing a team of customer support representatives and ensuring exceptional customer service delivery. Additionally, the Customer Support Representative will handle debt collections and overdue payments for delinquent customers. Responsibilities: - Manage and lead a team of remote customer support representatives - Develop and implement customer service policies and procedures - Monitor team performance and provide coaching and feedback - Handle escalated customer inquiries and issues - Analyze customer feedback and implement improvements to enhance customer satisfaction - Collaborate with other departments to ensure a seamless customer experience - Manage debt collections and overdue payments for delinquent customers Requirements: - Proven experience in a customer support management role - Excellent communication and leadership skills - Strong problem-solving abilities - Ability to work effectively in a remote team environment - Experience with customer support software and tools - Bachelor's degree in Business Administration or related field (preferred) Benefits: - Competitive salary - Remote work flexibility - Health and wellness benefits - Professional development opportunities Qualifications - Proven experience in a customer support management role - Excellent communication and leadership skills - Strong problem-solving abilities - Ability to work effectively in a remote team environment - Experience with customer support software and tools - Bachelor's degree in Business Administration or related field (preferred) Additional Information Please submit your resume and a cover letter outlining your qualifications and experience for the team to contact you.

Job Responsibilities: Proofreaders shoulder the initial editing burden by reviewing creative content across a variety of media and industries. Responsibilities depend on the employer's needs and sometimes may expand into producing copy and improving processes. Current job opportunities frequently list the following duties for proofreaders: Proofread Written And Digital Work Product-Proofreaders do exactly what their job title suggests: they proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Proofreaders review and markup written work, such as marketing materials (brochures and flyers) and internal documents. Proofreaders also proof digital communications and correspondence, including emails, press releases, and website text. Crosscheck References and Data-Proofreaders are tasked with ensuring the accuracy of content. They verify the accuracy of all referenced facts (e.g., dates, pages, values) and double-check cross-referenced materials (e.g., websites, newspapers). Proofreaders may also be required to maintain source and reference logs to support their work. Review Output for Consistency-Proofreaders also review content with an eye towards campaign, product, or brand consistency. Accordingly, proofreaders are familiar with company-wide work to maintain consistency. Collaborate with Team Members -Proofreaders, working as part of a larger editing team, attend team meetings, provide constructive editorial input, and communicate with team members to effectuate consistent, accurate, and high-quality work product. Improve Editing Processes-Proofreaders are often asked to suggest process improvements. Through their daily exposure to copy and procedures, proofreaders can evaluate and recommend changes to create efficiencies. Job Skills: Proofreaders love the little details, and it shows in their work. The best proofreaders take pride in the quality of their product and are enthusiastic members of the editing team. Along with a bachelor's degree, proofreaders bring the following skills to the editing table: Writing and editing - proofreaders that write well, edit well. So it should be no surprise that successful proofreaders are talented writers. And with good editing comes good proofreading. Proofreaders also are fluent in proofreading symbols, which remain relevant, notwithstanding Word's ubiquitous track changes Computer proficiency - proofreaders work extensively on digital content and word processing software. As print media continues to decline, proofreaders will develop their computer skills to complete their job Detail oriented - a proofreader's attention to detail is the centerpiece of his or her suite of editing qualities. Whether on paper or on screen, a proofreader needs to have a knack for catching the most trivial of errors, along with those most glaring Quick reader - with deadlines always around the corner, proofreaders read and edit quickly without sacrificing quality Resourcefulness - while crosschecking and verifying data, proofreaders track down the appropriate resources and address questions or issues in the copy that might require additional research. When faced with these hurdles, proofreaders know where to find answers to get the project to the finish line Multitasker - proofreaders are expected to manage and prioritize multiple projects at once. These priorities may change from day to day, so proofreaders are both flexible and persistent in their pursuit of the perfect copy

At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. Job Description We are seeking dedicated individuals to join our dynamic team remotely as Remote Customer Support Reps. This global opportunity is designed to be accessible to everyone, including skilled and unskilled professionals, freelancers, stay-at-home moms and dads, and the physically challenged. Position Overview: As a Remote Customer Support Reps, you will play a vital role in managing and optimizing the company's accounts receivable processes. Your contributions will ensure timely and accurate invoicing, collections, and reconciliation, while fostering positive relationships with clients and internal teams. Key Responsibilities: Invoice Management: Prepare, issue, and track accurate invoices for clients. Payment Oversight: Monitor and manage incoming payments, ensuring proper allocation and reconciliation. Collections: Proactively follow up on overdue accounts and collaborate with clients to resolve payment delays. Account Reconciliation: Regularly reconcile accounts receivable ledgers to ensure accuracy and compliance. Reporting: Generate detailed financial reports, highlighting key metrics and trends. Client Communication: Serve as the main point of contact for customer inquiries related to billing and payments. Process Improvement: Identify opportunities to streamline accounts receivable processes and implement best practices. Who Can Apply: This opportunity is open to individuals from all walks of life, including: Skilled professionals with accounts receivable or finance experience. Unskilled individuals looking for a chance to develop their skills. Stay-at-home moms and dads seeking flexible, remote work opportunities. Physically challenged individuals who bring unique perspectives and talents. Qualifications: Experience: While prior experience in accounts receivable or a related field is preferred, it is not mandatory. Training and support will be provided. Technical Skills: Basic proficiency with accounting software and Microsoft Excel is a plus. Communication: Strong verbal and written communication skills to interact effectively with clients and teams. Detail-Oriented: Exceptional attention to detail and accuracy in financial records. Problem-Solving: Ability to resolve billing issues and customer concerns efficiently. Adaptability: Comfortable working independently in a remote and multicultural environment. Why OranjeBor Energie BV? Flexible work-from-home opportunity accessible to a global audience. A diverse and inclusive workplace that values collaboration and individuality. Competitive compensation and potential for future growth within the company. How to Apply: If you're ready to embrace this exciting opportunity and contribute to a supportive and inclusive work environment, we'd love to hear from you! Please submit your resume and a brief cover letter to [ [email protected] ] for more information. Qualifications Qualifications: Experience: While prior experience in accounts receivable or a related field is preferred, it is not mandatory. Training and support will be provided. Technical Skills: Basic proficiency with accounting software and Microsoft Excel is a plus. Communication: Strong verbal and written communication skills to interact effectively with clients and teams. Detail-Oriented: Exceptional attention to detail and accuracy in financial records. Problem-Solving: Ability to resolve billing issues and customer concerns efficiently. Adaptability: Comfortable working independently in a remote and multicultural environment. Additional Information If you are passionate about delivering exceptional customer service, including collections, and thrive in a remote work environment, we would love to hear from you. Please submit your resume and cover letter

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Job Description OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representative-coordinating payments and transactions with partners and associates across your designated region. This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment. Key Responsibilities Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution. Manage collections and overdue payments, including negotiating payment plans and settlements. Review and analyze account receivable reports to identify trends, risks, and areas for improvement. Communicate with clients regarding outstanding balances, offering clear and compliant payment solutions. Develop and implement strategies to improve collection efficiency and minimize delinquency rates. Collaborate closely with internal teams, including Sales and Accounting, to resolve client issues and enhance satisfaction. Maintain accurate and up-to-date customer records, including payment logs and communication histories. Meet or exceed monthly collections and reconciliation targets while ensuring high service quality. Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates. Verify and process payment instructions, ensuring timeliness, accuracy, and full compliance with company protocols. Prepare and distribute payment notices, confirmations, and remittance details. Investigate and resolve payment discrepancies and transaction-related errors. Uphold confidentiality, transparency, and compliance across all customer and partner transactions. Requirements Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations. High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred. Proven ability to manage financial documentation and client correspondence with accuracy. Excellent communication, negotiation, and relationship management skills. Strong analytical and problem-solving abilities with high attention to detail. Sound knowledge of Escrow laws and financial compliance frameworks. Ability to work independently and remotely, maintaining consistent productivity and professionalism. Qualifications Excellent customer service orientation and interpersonal communication. Financial acumen and familiarity with reconciliation, invoicing, and payment processing. Strong organizational and time management abilities. Integrity, reliability, and discretion when handling confidential financial information. Proven teamwork and adaptability in dynamic environments. Additional Information We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and maintaining positive client relationships. Responsibilities: 1. Customer Support: - Respond promptly to customer inquiries via phone, email, or live chat, addressing their concerns and providing accurate information. - Assist customers in troubleshooting product or service-related issues, guiding them through the resolution process. - Ensure timely and effective resolution of customer complaints, escalating complex issues to the appropriate departments when necessary. - Maintain a high level of product knowledge to effectively address customer inquiries and provide appropriate solutions. 2. Account Receivables and Collections: - Monitor and manage accounts receivables, ensuring accurate and timely invoicing to clients. - Follow up with customers regarding outstanding payments, providing friendly reminders and facilitating the collection process. - Collaborate with the finance team to resolve any billing discrepancies or disputes, ensuring prompt resolution and maintaining positive client relationships. - Utilize collection software and tools to track and document all collection activities, maintaining accurate and up-to-date records. 3. Relationship Management: - Build and maintain strong relationships with clients, serving as their primary point of contact for all customer support and account-related inquiries. - Proactively identify opportunities to enhance customer satisfaction and loyalty, providing personalized assistance and tailored solutions. - Collaborate with cross-functional teams, including sales and product development, to address customer needs and improve overall customer experience. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience. Qualifications - High school diploma or equivalent; bachelor's degree preferred. - Previous experience in customer support or a related field is highly desirable. - Strong communication skills, both written and verbal, with the ability to effectively convey complex information to customers. - Excellent problem-solving and decision-making abilities, with a keen attention to detail. - Proficiency in using customer support software and tools. - Familiarity with accounting principles and practices is a plus. - Ability to work independently and in a team-oriented environment. - Exceptional time management and organizational skills, with the ability to prioritize tasks effectively. Additional Information Flexible work hours Company-sponsored events Paid volunteer days Educational opportunities Remote work options Commuter benefits

Rowan Energy Norway is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. At Rowan Energy Norway, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Our company name, Rowan Energy Norway, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. Job Description We are seeking a dedicated and experienced Remote Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for providing exceptional customer service. This is a work from home job that can be done remotely. Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer complaints and issues effectively and efficiently - Provide product information and assistance to customers - Process orders, returns, and exchanges accurately - Collect overdue payments for the company and handle debt collection procedures - Maintain customer records and update information as needed - Collaborate with other team members to ensure customer satisfaction Requirements: - High school diploma or equivalent - Proven customer service experience - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work in a fast-paced environment - Proficiency in Microsoft Office and CRM software Qualifications - High school diploma or equivalent - Proven customer service experience - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work in a fast-paced environment - Proficiency in Microsoft Office and CRM software Additional Information Send your resume and cover letter to our recruitment team, and you will be reached out to with all the necessary details of the Job

Job DescriptionDescription:Come grow with us. Supportive Employee focused work environment with the option to work remotely after on-site training and at least 6 months of consistent job performance! Join the Edfinancial Team - Where Purpose Meets Growth! Position: Customer Service Representative (On-Site - Knoxville, TN) Class Start Date: February 2, 2026 Starting Pay: $18.00/hour + $4.93/hour fringe benefit That's over $22/hour in total value, plus growth opportunities, training, and a supportive team environment! Learn More: Edfinancial Careers Discover our story, explore our company culture, and hear from real team members about why they love working at Edfinancial. What You'll Do As a Customer Service Representative, you'll be the friendly, knowledgeable voice our customers depend on. You'll: Handle inbound and outbound calls with professionalism and empathy. Provide accurate, clear information about our products and services. Resolve questions and issues quickly while maintaining compliance with federal and company guidelines. Use sound judgment and strong communication skills to support each customer interaction. Collaborate with your team to create a positive, high-quality work environment. Why You'll Love Working Here At Edfinancial, we don't just talk about culture - we live it. You'll join a community that values: Growth & Development: Paid training, certifications, and opportunities for advancement. Balance & Support: Friendly teams, encouraging leaders, and flexibility to work from home after six months of strong performance. Purpose: Every call you take helps our customers manage one of life's biggest investments - their education. “The people here genuinely care - it feels like family.” - Edfinancial Team Member What We're Looking For Strong communication and listening skills A professional, positive attitude Ability to stay organized and meet daily goals Basic computer proficiency Open availability during business hours Work Details On-Site Position: Knoxville, TN (Remote eligibility after 6 months of meeting performance metrics) Hours of Operation (Starting April 1, 2025): Mon: 8 AM - 11 PM EST Tue-Fri: 8 AM - 8 PM EST Sat: 10 AM - 2 PM EST Schedules are assigned based on business needs; flexibility is key! Overtime: Occasionally required during peak times Additional Responsibilities Maintain confidentiality and data security at all times Stay current with system updates, loan phases, and compliance standards Complete annual training and certifications Support other departments during peak seasons Ready to Start Your Journey? Be part of a team that values integrity, growth, and community. Apply today and start your next chapter with Edfinancial Services! Requirements:

About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Job Description Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative - Luxury Retail working remotely, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC work-from-home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing Do you have a passion for exquisite, personalized service? Do you consider yourself a bit of a fashionista? In this role, you'll support customers of an iconic global luxury retail brand. You'll make use of your fashion sense and appreciation for exceptional service to help these exclusive customers to shop, resolve questions about their orders and resolve issues with white glove treatment. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Recommendations of products or services close a sale may be required What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $16 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit ************************* for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. Qualifications What You Bring to the Role An appreciation for high fashion brands and haute couture 1 year or more of customer service experience 1 year or more post-secondary education OR 2 years equivalent work experience Recognize and solve problems of mid-to-high level customer service issues Computer experience High speed internet (> 15 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) • Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in Additional Information All your information will be kept confidential according to EEO guidelines.

Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Morris Insurance Agency Remote Call Center Agent Job Type: Full-time Location: Athens, GA 30601 Organization: Morris Insurance Agency LLC Job Rating: 3.8 out of 5 stars Profile Insights Find out how your skills align with the Skills Do you have experience in Microsoft Office? Yes / No Education Do you have a High school diploma or GED? Yes / No Job Details Here's how the job details align with your profile. Full Job Description We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you! Major Responsibilities: Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software Qualifications: High school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Job Category: Non-Exempt Hiring Range: 18.25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Supports achievement of key metrics ensuring delivering of a seamless, exceptional student and patient experience across a broad range of processes, applications and customer touch points including voice, email, web chats, texts, and faxes. 2. Helps the Admissions, Enrollment, Registration and Financial Aid processes to address student's reason(s) for their inquiry, answer questions, and assist with students in obtaining services needed. 3. Uses ERP and/or CRM systems to review prospective and current student records to help identify steps and documents needed to assist students in the enrollment and registration process. 4. Provides general information on academic procedures and processes such as student onboarding, academic advising next steps, testing, and academic and financial holds. 5. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications. 6. Instructs students on navigating student portal to execute self-service actions; reviews for completeness submitted forms and paperwork required to complete steps in processes related to registration, advising, and financial aid. 7. Routes and re-routes students to appropriate campus office and personnel, e.g., Financial Aid, Academic Advisors, Registrar, and Business Office for more in-depth information, assistance, and problem resolution. 8. Schedules patient appointments for both primary and specialty care physician visits in accordance with established clinical and insurance requirements to improve access and care coordination. 9. Accesses Electronic Medical Records (EMR) to complete scheduling and registration, confirm appointments, verify information, answer inquiries, and resolve user issues in accordance with established protocols to ensure patient safety, compliance, and departmental policies and procedures. 10. Identifies patient's liability, out of pocket expenses, and advise patients of past due balance. 11. Coordinates referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services. 12. Assures regulatory and compliance requirements follow local payor coverage determinations. 13. Ensures accurate pre-appointment registration. 14. Explains policies, procedures, or services to patients using medical or administrative knowledge. 15. Refers patients to appropriate health care services or resources. 16. Ensures compliance with university and departmental policies and procedures as it relates to personal information, adherence to Health Insurance Portability and Accountability Act (HIPAA) to always safeguard protected personal and health information (PHI). 17. Uses telephony software to answer, coordinate, track, and monitor interactions across multiple channels of communication. 18. Refers patients to appropriate health care services or resources; refers unresolved customer grievances to designated departments for further investigation. 19. Checks to ensure that appropriate actions were taken to resolve customers' problems. 20. Demonstrates University's core values and service values in all interactions. 21. Completes special projects as assigned. 22. Performs other duties as assigned or required. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: 1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. 2. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 3. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 4. Computers and Electronics - Working knowledge of electronic equipment and computer hardware. Skills: 1. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Service Orientation - Proficient skills in actively looking for ways to help people. 5. Social Perceptiveness - Basic skills in being aware of others' reactions and understanding why they react as they do. 6. Time Management - Proficient skills in managing one's own time and the time of others. 7. Self-Direction - Proficient skills in motivating oneself to work independently, as well as working well within teams. Abilities: 1. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand. 2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 4. Written Comprehension & Expression - The ability to read, understand, and communicate information and ideas in writing so others will understand. Physical Requirements and Working Environment: 1. Speech Recognition - Must be able to identify and understand the speech of another person. 2. Speech Clarity - Must be able to speak clearly so others can understand you. 3. Near Vision - Must be able to see details at close range (within a few feet of the observer). 4. Travel - Must be able to travel on a daily and/or overnight basis. 5. May be required to work nights or weekends. 6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards. Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: One (1) year of customer service experience. Preferred Qualifications: 1. Associate or Bachelor's degree. 2. One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience. 3. Knowledge of all academic and Title IV programs, policies and procedures including institutional policies and federal and state regulations. 4. Experience using Banner, Recruit and/or Avaya systems. 5. Knowledge of medical terminology and terminology used by insurance and managed care health plans. 6. Knowledge of Health Insurance Portability & Accountability Act (HIPAA). 7. Experience using NextGen and/or Avaya systems. 8. Bilingual Proficient in English and Spanish. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price. For more details about America's Best, visit AmericasBest.com. At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. Contact lenses are growing more and more popular, and our Contact Lens Specialists work with customers and doctors to ensure the lenses are the right fit for their eyes and lifestyle. They also teach customers how to properly use and care for their contact lenses. Job Description What Would You Do? The Specifics? Maintains a neat and orderly contact lens room, maintains equipment, and follows company Health and Safety protocols. Optimizes the contact lens department to ensure efficiency and compliance with company's policies and operational guidelines. Educates clients on proper contact lens and eyeglass care. Performs insertion and removal training of contact lenses to customers, as permitted by state law. Maintains accurate and organized patient records. Contacts customers weekly for products waiting to be dispensed; notifies customers when orders are ready or of any delays. Ensures quality standards are always met. Reviews CCL remakes and shares information with GM. Handles initial customer inquiries regarding contacts and eyeglasses. Communicates with the General Manger providing daily results vs goals. Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards. Monitors and maintains Contact Lens inventories and Department supplies under the direction of the General Manager. Follows the America's Best “Code of Excellence” to ensure customer satisfaction by creating a warm and welcoming environment for customers. Meets National Vision's sales and company objectives. Assists with selling and dispensing eyeglasses needed. Performs dispensing duties as necessary, if permitted by state law. Assists in maintaining the office to corporate and safety standards. Qualifications 0-2 years Retail and/or Optical experience. (Preferred) Knowledge of the optical industry preferred. (Preferred) Education High School Diploma or equivalent. Required Licenses, Certifications, Professional Affiliations NCLE and/or ABO certification within 1 Year (Preferred) Additional Information We expect to accept applications until 1/27/2026. At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future. Our Benefits Include: Health & Dental Insurance 401k Retirement Savings Flex Spending Account Generous Paid Time Off & Company Holidays Parental Leave Employee Eyewear Discount Overtime pay when applicable Focus on Professional Growth and Career Fulfillment: Training Programs: Develop your skills and knowledge with our comprehensive training offerings. Educational Courses: Gain access to courses that support both your personal and professional development. Internal Promotions: We emphasize career advancement from within, so you'll have opportunities to grow with us long-term. At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Clever is on a mission to connect every student, worldwide, to a world of learning. With our identity platform for education, we serve 77% of U.S. schools and over 1 million K12 students internationally. As a trusted partner for schools and educators, we provide secure, seamless access to digital learning tools that empower students everywhere. Clever, a Kahoot! Company, is headquartered in San Francisco, CA, but our impact extends far beyond. Learn more about us at *************** Customer experience is at the heart of Clever. We've built a world-class support team with smart, ambitious, and diverse talent. Now we are looking for an extraordinary leader to develop a long-term vision for the team and build the next generation of Clever Support. As the Head of Customer Support, reporting to the Director of Customer Support & Services you will be responsible for hiring, developing, and retaining a high-performing, diverse team to provide exceptional technical support to our school districts and application partners. Successful candidates will have a strong leadership background, experience leading technical and product-focused teams, and be an effective cross-functional partner. We are looking for a leader that embodies an entrepreneurial spirit with a proven track record of driving change and taking intelligent risks to improve the customer experience. The perfect candidate will be an inspirational people leader, strong communicator, customer-centric, and excited by the opportunity to work in a mission-driven, fast-paced environment, actively developing and refining the team strategy with a data-driven approach. A DAY IN THE LIFE: Lead a team of Support Managers, responsible for 25+ Support Specialists across the US, and a team of Quality Assurance Specialists, responsible for ensuring a best-in-class customer experience on every support case Coach, mentor, and guide team members to deliver delightful customer support Inspire and motivate team members, helping them grow their impact and promoting their career growth. Foster a sense of pride and loyalty in the team, and nurture a strong and motivating team culture Empower all Support Specialists to effectively troubleshoot and resolve issues for our customers through resourcing, training, and coaching Develop effective and collaborative working relationships with a variety of leaders and teams across the company Analyze data to identify key trends in customer feedback, and drive improvements to improve the customer experience Be accountable for key team success metrics Become an expert on the Clever platform, serving as the voice of the customer and working with cross-functional partners to improve Clever product offerings Participate in customer meetings to resolve escalations when necessary to strengthen customer relationships WHAT WE'RE LOOKING FOR: 3+ years of experience in a technical support leadership or management role, overseeing a Support team Minimum of 5+ years of total experience in technical support preferably in a B2B SaaS or EdTech People leader, able to inspire and motivate teams to achieve great results Results-oriented and know how to prioritize to maximize team impact Build structures for scale, creating and iterating processes to delight customers while accelerating the efficiency of your team Excellent and effective communicator, both written and verbal, and have a demonstrated ability to communicate and present to customers Business leader, able to balance the needs of the team, customers, and business to make effective decisions and achieve the best possible outcomes Strong collaborator, able to work effectively with stakeholders across the company and navigate conflicting priorities amicably Data driven, able to analyze quantitative and qualitative inputs to identify trends and solve problems Remain flexible in a fast-paced environment, and effectively drive change in a growing team Experience in developing, reporting, and driving metrics-based results such as, CSAT, SLA adherence, Resolution Time, Call Acceptance Rate, Schedule Adherence, NPS and other KPIs Commitment to equity and belonging: Clever believes that the classrooms we serve and our company's halls should be spaces that are diverse, equitable and inclusive. We seek opportunities and celebrate actions that further allow us to build diverse teams, include every voice, and create a safe space for everyone to bring their authentic selves into the workplace SALARY TRANSPARENCY: The range of our base salary cash compensation for this role for candidates living in the United States, besides NYC and San Francisco, CA, is between $133,000 - $157,000. For candidates living in NYC and San Francisco, CA is between $147,000 - $173,000. All final offers are determined using multiple factors including experience and level of expertise. Clever does not conduct interviews via text or Telegram. We will never ask for your financial information or reimbursement of equipment of any kind. If you receive any communications regarding employment with Clever that you think might be a scam, please email *************************. If you are a resident of Colorado, please note you have the right to redact your age-related information like age, birth date, or dates of schooling.

Business Services Principal Professional - 38655 University Staff Description University of Colorado Anschutz Medical Campus Department: Ludeman Family Center for Women's Health ResearchJob Title: Business Services Principal ProfessionalPosition #:00844199 - Requisition #: 38655 Job Summary:The Business Services Principal Professional will collaborate with Ludeman Center leaders and team members to develop and implement plans for the operational systems, processes and personnel designed to accommodate the rapid growth objectives of the Ludeman Center while adhering to University policy. This position will be responsible for budget preparation for internal systems as well as presentations to the external Advisory Board, financial and strategic planning and analysis and provide programmatic, fundraising and other support as part of the team. This position will administer fiscal operations, personnel systems and programs that support the mission of The Ludeman Family Center for Women's Health Research. This position is the Center's lead resource for financial, personnel and IT matters. Furthermore, the position will provide financial and business support for the Director and Deputy Director of the Ludeman Center. The Director and Deputy Director look to the Principal Professional as the subject matter expert on University fiscal and human resource policies and processes to ensure compliance of the Center's activities. Operational, Financial and Administrative duties 60%:Manage the operational, personnel and financial processes for the Ludeman Center as the Business Services Lead. Ensure the Ludeman Center financial activity adheres to University and Foundation policies. Regularly analyze, monitor and reconcile financial statements and information for the Ludeman Center and present to the Director and Deputy Director with suggestions on possible next steps. Regularly monitor revenue and expenditure activity for each source of funds. Generate journal entries, payroll expense transfers, funding distributions within accepted university policy. Direct Ludeman Center expenditures by the staff. Oversee and administer personnel and vendor management systems to ensure requirements are met for Department, University, State, and Federal guidelines/regulations. Prepare reports, analyses and financial modeling to support the development of a diversified and sustainable financial model for a rapidly growing center. Prepare and oversee the budget development and financial tracking of all Ludeman Center programs including, but not limited to, Junior Faculty Research Development Awards, National Conference, Annual Community Event, Symposium, Research Day, Communications and Outreach, including forecasting expenses and revenues. Administer and coordinate scope-of-work, contract execution and monitoring. Provide analysis of Ludeman Center funding model(s) and sources and uses. Provide timely financial updates to the Ludeman Center Director and Deputy Director. Coordinate with School of Medicine on physical space inventory. Oversee Center computer inventory and updates to software and hardware. Act as Approving Official for purchasing and travel card holders. Oversee MOU process including new and existing agreements Fundraising duties 20%:Regularly monitor asset balances and revenue and expenditure activity for each source of funds to ensure activity is carried out according to donor wishes. Some agreement details are highly confidential and discretion is needed to ensure privacy. Prepare program revenue reports, track program sponsors and prepare sponsor invoices. Facilitate the Ludeman Center Advisory Board Finance Committee including coordinating with Committee Chair for agenda setting and material presentation. Prepare and present quarterly financial reports for the external Advisory Board and ensure timely updates are provided to the Finance Committee and Advisory Board. Board presentations require knowledge of variances between budgets and actual spending. Programmatic duties 20%: Provide program analysis and reporting for donor directed programmatic spending plans including large multi-year programs with coordination with CU Advancement. Provide support for community education, research and outreach programs as well as special events as needed by other Center leads. Includes advising on the appropriate purchasing instruments to be used for paying speakers, vendors and contractors. Provide program support for research, mentoring and training programs including coordination with SOM, campus departments and the Office of Grants and Contracts concerning funding for new awards based upon the types of funding available and the terms of the award. Provide strategic planning analysis and manage programs as assigned. This description is a summary only and describes the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. Work Location:Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings. Why Join Us:The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. Read CU Anschutz Quick Facts here. The Ludeman Center at the University of Colorado Anschutz Medical Campus invests in and conducts groundbreaking research in women's health and sex differences with a current focus on cardiovascular diseases, diabetes and the intersection of physical and mental health. Given that research on women's health was largely not included in studies until the 1990s and has historically been underfunded, the Ludeman Family Center for Women's Health Research is dedicated to funding the next generation of scientists focused on women's health and sex differences research. In addition, we are committed to mentoring and training young scientists while educating the community and health care providers about findings in the field. Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, VisionRetirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 10/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage. Qualifications:Minimum Qualifications:A Bachelor's degree from an accredited institution3-5 years of professional experience involving financial and human resources responsibilities. A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor's degree on a year for year basis. Applicants must meet minimum qualifications at the time of hire. Preferred Qualifications:Master's Degree in business administration, business, or a directly related field from an accredited institution. Two years of experience working with donors, and/or volunteer boards including correspondence, development of proposals, event planning, and management of expectations. Two years of relevant related program and grant management (research, foundation, private, event, etc. ) experience Two years of experience utilizing and managing databases using electronic software. Two years of experience with University systems and procedures. Knowledge, Skills and Abilities:Knowledge of, and ability to apply, accepted theories, practices and principles of general management and administration. Ability to evaluate, analyze, and interpret data, recommend solutions, and implement the preferred course of action. Strong analytical and financial skills, including budgeting, forecasting, and financial analysis. Excellent interpersonal and organizational skills, and ability to problem solve and multi-task. Effective project management skills and ability to maintain a cooperative, supportive, and productive relationship with other members of Ludeman Center staff, clients, partners, and university staff. Excellent communication skills, both oral and written. Actively seeks and is receptive to feedback; willing to learn and willing to undertake personal growth and change; embraces continuous improvement. Demonstrated professionalism, a strong work ethic, a commitment to high standards, integrity, stability, a discriminating judgment and accountability. Ability to meet multiple concurrent deadlines with continuous changing of priorities. Due to the confidential nature of the duties, discretion is required. Strong computer and technology skills; proficient in all Microsoft Office applications. How to Apply:For full consideration, please submit the following document(s):A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position Curriculum vitae / ResumeThree to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Alison Meyerkord, alison. meyerkord@cuanschutz. edu. Screening of Applications Begins:Immediately and continues until position is filled. For best consideration, apply by February 5, 2026. Anticipated Pay Range:The starting salary range (or hiring range) for this position has been established as $67,611-$86,001. The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. ADA Statement:The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr. adacoordinator@cuanschutz. edu . Background Check Statement:The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. Vaccination Statement:CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program. Application Materials Required: Cover Letter, Resume/CV, List of References Job Category: Business Services Primary Location: Aurora Department: U0001 -- Anschutz Med Campus or Denver - 21340 - SOM-WH WOMEN'S HEALTH RESEARCH Schedule: Full-time Posting Date: Jan 9, 2026 Unposting Date: Ongoing Posting Contact Name: Alison Meyerkord Posting Contact Email: alison. meyerkord@cuanschutz. edu. Position Number: 00844199

Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Assisting the supervisor in the training of new student workers * Greeting and directing customers * Assisting students at the front desk in person and by phone * Answering and routing telephone calls * Taking accurate telephone messages * Scheduling appointments with college-wide software * General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, data entry to Excel spreadsheets * Email correspondence * Higher level duties as required * Training and certification as provided Required Competencies * REQUIRED SKILLS: * Good communication skills * Reliable/dependable * Friendly * Motivated * Adaptability * Responsible * Professionalism in action and dress * Ability to follow verbal and written instructions * PREFERRED SKILLS: * Excellent customer service skills * Experience with the Front Desk Assistant position * Detail oriented * Capable of handling multiple tasks * Good time management and organizational skills * Experience engaging the public * Team player * Problem-solving skills * PREFERRED EXPERIENCE: * Teaching others the details of required policies and software * Working knowledge of basic computer applications such as Windows Office to include Outlook, Excel, Word, PowerPoint Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. Notice to Prospective Employees:Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.

Applicants must qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes * A submitted application * A copy of current class schedule. * Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. * You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities. Primary Duties * Assisting the supervisor in the training of new student workers * Greeting and directing customers * Assisting students at the front desk in person and by phone * Answering and routing telephone calls * Taking accurate telephone messages * Scheduling appointments with college-wide software * General clerical work and operation of associated equipment to include but not be limited to filing, sorting, routing, scanning, faxing, copying, laminating, creating word processing documents, data entry to Excel spreadsheets * Email correspondence * Higher level duties as required * Training and certification as provided Required Competencies * Excellent customer service and communication skills * Experience with the Front Desk Assistant position * Reliable and dependable * Motivated * Adaptability * Responsible * Professionalism in action and dress * Friendly and professional demeanor * Detail-oriented * Maintain confidentiality * Capable of handling multiple tasks and able to complete tasks on time * Motivated * Excellent time management and organizational skills * Fast learner and team player * Problem solving skills * Adaptable * Ability to perform general internet search Qualifications * Must be a FRCC student enrolled in at least 6 credits for the current semester * Applicants must qualify for work-study funds from Financial Aid. * Must be able to commit to working for at least 2 semesters in the Pathways Advising and Career Center Notice to Prospective Employees:Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about: * Front Range Community College's alcohol and other drug policy * VAWA policy * Campus security policies * Campus/community resources * Where to find registered sex offender information * Crime statistics for the previous three calendar years * Reporting crimes The Campus Security Report can be accessed in two ways: * By going to the internet website at:Clery Act Information * Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office. Welcoming. Respectful. Inclusive. Together, we are FRCC.