Requirements Manager jobs at University of Georgia Small Business Development Center - 8 jobs

About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU! Location Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary Serves as the university's primary technical expert for BAS operations across all locations and campuses. Provides advanced expertise in troubleshooting of BAS platforms, directs vendor support and technicians to ensure reliable building performance. Drives system optimization, supports campus energy and utility dashboard integration, and collaborates with Plant Operations and IT to align building automation with university-wide energy efficiency, reliability, and sustainability goals. Responsibilities KEY RESPONSIBILITIES: 1. Manages system performance and supports technicians and vendors to identify, diagnose, and resolve technical issues in BAS systems, including software and hardware problems, controlling logic, sequences of operation, and programming for BAS controllers 2. Manages vendor contracts while contributing to the development of KSU BAS standards 3. Collaborates with Plant Operations Engineering, works with internal technicians and providers to retro-commission and TAB systems to ensure accurate functionality and efficient performance 4. Leads BAS optimization efforts to improve energy efficiency and occupant comfort 5. Coordinates with the Associate Director, Energy Management and Utilities, on campus-wide BAS strategy and supporting dashboards for energy monitoring 6. Provides technical support in planning system upgrades, expansions, and retrofits, and communicate effectively with project managers and end users to understand requirements, offer support, and address concerns 7. Maintains accurate documentation of BAS configurations, updates, and troubleshooting procedures 8. Provides training and guidance for technicians on BAS operation and basic troubleshooting 9. Ensures BAS installations and modifications comply with industry codes, university standards, and best practices 10. Participates and leads support in walkthroughs, inspections, and data reviews to identify opportunities for system improvements Required Qualifications Educational Requirements Bachelor's degree from an accredited institution of higher education and/or an equivalent combination of relevant education and/or experience Other Required Qualifications Current, valid, and unrestricted driver's license Required Experience Five (5) years of relevant experience in controls and Building Automation Systems (BAS) or a related field. Preferred Qualifications Additional Preferred Qualifications Certification(s) in (Niagara N4, ALC WebCTRL, Delta enteli WEB, Schneider/Ecostruxure). Proven track record of diagnosing and resolving complex technical issues in BAS systems Preferred Educational Qualifications An advanced degree from an accredited institution of higher education in Computer Science, HVAC, Refrigeration, or Information Technology or a related field Preferred Experience Proven experience in large multi-building or campus BAS environments. Proven experience with metering, dashboards, and IoT systems. Familiarity with ASHRAE Guideline 36, commissioning, and energy optimization practices. Proposed Salary The midpoint of the salary range is $83,400. Offers are based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits. Knowledge, Skills, & Abilities ABILITIES Hands-on experience implementing BAS standards, sequence of operations, and control strategies in diverse building types. Proven ability to serve as subject matter expert and mentor for BAS technicians, while directing contractors and reviewing BAS project deliverables. Technical lead for campus MEP, metering, and utility dashboards, with ability to integrate BAS, submeters, and IoT devices into enterprise monitoring platforms. Able to handle multiple tasks or projects at one time, meeting assigned deadlines Team-oriented and adaptable, with a solutions-focused mindset in a fast-paced campus operations environment. KNOWLEDGE Recognized proficiency in BAS platforms such as Niagara, Delta, Automated Logic, Ecostruxure, and working knowledge of environments such as ladder logic, function block, scripting, and protocols, including BACnet and Modbus. Strong knowledge of HVAC and electrical systems High-level knowledge of BAS, HVAC/electrical systems, energy metering integration, and IoT-enabled technologies. Proficient with computer applications and programs associated with the position (i.e., AI, Microsoft Office suite) SKILLS Technical lead for campus MEP, metering, and utility dashboards, with the ability to integrate BAS, submeters, and IoT devices into enterprise monitoring platforms. Advanced analytical and problem-solving skills to diagnose and resolve complex BAS, integration, and networking issues, with oversight of BAS-related server and network architecture (IP addressing, VLANs, RDP, and related technologies) in collaboration with the KSU UITS team. Excellent interpersonal, initiative, teamwork, problem-solving, organization, and communication (verbal and written), time management, project management, and presentation skills Strong attention to detail and follow-up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************** Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************ Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, ****************. Other Information This is a supervisory position. This position does not have any financial responsibilities. This position will be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel 1% - 24% of the time Background Check * Standard Enhanced * Education * DMV * 9 Panel Lab Drug Test Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials. *****************************************************************************************

Overview We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are spread among 200 countries and united by a shared set of values and goals. That's why we Win with Purpose. Together, we blaze new trails, succeed, celebrate, and never settle for second best. At PepsiCo, we're committed to performing well as individuals and in teams, to be a faster, stronger, and better company as a whole. Are you hungry to be a part of the World's largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better. Pepsi Beverages United States (PBUS) is PepsiCo's beverage manufacturing, sales and distribution operating unit in the United States. A career at PepsiCo means working in a culture where everyone's invited. Here, you can dare to be yourself. No matter who you are or where you're from, you can influence the people around you and the world at large. By showing up, you'll have the opportunity to learn, develop, and grow our unique skill sets at work. Our supportive teams can fuel your professional goals to make a global impact. Join us. Dare for Better. Responsibilities Reporting to the Delivery Director, this role will lead the execution of the Delivery operations in Ladson, SC Metter, GA, Beaufort, SC & Savannah, GA to become Faster, Stronger and Better. As an Area Delivery Manager you will drive activities to achieve cost targets and improve performance in the areas of service, efficiency, safety and capability. You will maintain positive employee relations while driving significant change. The Area Delivery Manager will oversee delivery in multiple sales/Go-To-Market (GTM) location(s) within an assigned geography and will manage between 5-7 Delivery Team Leads who manage our frontline Drivers. You will partner with key stakeholders in various functions such as GTM, Sales and Warehouse to ensure local sites execute against delivery performance indicators such as, As Delivered as Scheduled (ADAS), Haul backs, Two-For-One, total OT hours, direct labor cost per case, and DOT Compliance. Provide leadership to Delivery Team Leads and Delivery Drivers with varying job responsibilities including logistics, distribution and customer service through effective cross functional communication Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution Ensure the team delivers volume and revenue results while managing costs Driving key performance indicators including; As Delivered as Scheduled (ADAS), Haul backs, Two-For-One, total OT hours, direct labor cost per case, and DOT Compliance. Direct and Support all delivery activities within a specific geographic area to deliver against operating and AOP commitments to the company. Identify and coordinate improvements in delivery operations within specific geographic area of division to meet cost objectives and performance standards. Evaluate local personnel capabilities, skills and resource alignment to ensure performance against objectives. Identify day-to-day operational issues and develop strategic solutions to drive towards short and long term performance goals. Establish clear performance and behavioral expectations for all employees, builds people capability through effective employee relations, hiring, training and communication for front-line hourly and salaried personnel. Support GTM escalations to resolve service issues. Provide input into customer service, ensures locations meet expectations. Compensation and Benefits: The expected compensation range for this position is between $106,400 - $178,100. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 12% of annual salary paid out annually. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan. Qualifications Bachelor's degree (preferably in Supply Chain, Logistics, Operations Management, or similar field) or equivalent experience required A minimum of 3-6 years of delivery, logistics and/or transportation experience, preferably within the CPG industry in a DSD environment Strong analytical skills and demonstrated proficiency making data-driven decisions. Demonstrated progressive leadership in safety & DOT compliance Strong influence management and communication skills, ability to gain organizational buy-inat all levels of an organization Strong leadership skills with the ability to get results through coaching, providing feedback, mentoring others, and lead a team-based approach to decision making Proven track record as an "agent of change", with the ability to move quickly and bring a sense of urgency to the business A team player and strong relationship builder, both internally and externally, to achieve the necessary leadership and management initiatives Ability to work a flexible schedule including early morning and some weekends Must be willing and able to lift 40 lbs. periodically Proficient in Microsoft Suite applications This position is limited to persons with indefinite right to work in the United States Willing and able to travel within their defined geography on a regular basis EEO Statement Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity / Age If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy. Please view our Pay Transparency Statement Bachelor's degree (preferably in Supply Chain, Logistics, Operations Management, or similar field) or equivalent experience required A minimum of 3-6 years of delivery, logistics and/or transportation experience, preferably within the CPG industry in a DSD environment Strong analytical skills and demonstrated proficiency making data-driven decisions. Demonstrated progressive leadership in safety & DOT compliance Strong influence management and communication skills, ability to gain organizational buy-inat all levels of an organization Strong leadership skills with the ability to get results through coaching, providing feedback, mentoring others, and lead a team-based approach to decision making Proven track record as an "agent of change", with the ability to move quickly and bring a sense of urgency to the business A team player and strong relationship builder, both internally and externally, to achieve the necessary leadership and management initiatives Ability to work a flexible schedule including early morning and some weekends Must be willing and able to lift 40 lbs. periodically Proficient in Microsoft Suite applications This position is limited to persons with indefinite right to work in the United States Willing and able to travel within their defined geography on a regular basis Reporting to the Delivery Director, this role will lead the execution of the Delivery operations in Ladson, SC Metter, GA, Beaufort, SC & Savannah, GA to become Faster, Stronger and Better. As an Area Delivery Manager you will drive activities to achieve cost targets and improve performance in the areas of service, efficiency, safety and capability. You will maintain positive employee relations while driving significant change. The Area Delivery Manager will oversee delivery in multiple sales/Go-To-Market (GTM) location(s) within an assigned geography and will manage between 5-7 Delivery Team Leads who manage our frontline Drivers. You will partner with key stakeholders in various functions such as GTM, Sales and Warehouse to ensure local sites execute against delivery performance indicators such as, As Delivered as Scheduled (ADAS), Haul backs, Two-For-One, total OT hours, direct labor cost per case, and DOT Compliance. Provide leadership to Delivery Team Leads and Delivery Drivers with varying job responsibilities including logistics, distribution and customer service through effective cross functional communication Build and maintain strategic partnerships with customers and drive customer satisfaction through superior service and execution Ensure the team delivers volume and revenue results while managing costs Driving key performance indicators including; As Delivered as Scheduled (ADAS), Haul backs, Two-For-One, total OT hours, direct labor cost per case, and DOT Compliance. Direct and Support all delivery activities within a specific geographic area to deliver against operating and AOP commitments to the company. Identify and coordinate improvements in delivery operations within specific geographic area of division to meet cost objectives and performance standards. Evaluate local personnel capabilities, skills and resource alignment to ensure performance against objectives. Identify day-to-day operational issues and develop strategic solutions to drive towards short and long term performance goals. Establish clear performance and behavioral expectations for all employees, builds people capability through effective employee relations, hiring, training and communication for front-line hourly and salaried personnel. Support GTM escalations to resolve service issues. Provide input into customer service, ensures locations meet expectations. Compensation and Benefits: The expected compensation range for this position is between $106,400 - $178,100. Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process. Bonus based on performance and eligibility target payout is 12% of annual salary paid out annually. Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement. In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

Come join our team as we seek to hire a leadership role for our Epic Cadence Analyst team. The Manager of this team will lead a team of Epic Cadence and Cheers Analysts. You will be instrumental in optimizing our scheduling and patient access operations within the Epic platform. The Manager of this team will be instrumental in prioritizing requests, operating with an optimization mindset, and partnering with our other Epic teams. In this role, you will serve as the primary leader of this team between clinical, operational, and technical teams, ensuring that Epic Cadence workflows are designed, implemented, and maintained to support seamless patient scheduling and resource management. As the Epic Cadence Manager, you will oversee system configuration, manage upgrades and enhancements, and provide strategic guidance to our Analysts to improve efficiency, patient experience, and provider satisfaction. This position requires strong leadership, deep knowledge of Epic Cadence functionality, and the ability to translate organizational goals into effective scheduling solutions. RESPONSIBILITIES: Maintains a comprehensive understanding of Epic Cadence and integrations to ensure support of modifications, new functionality and new systems. Maintains a comprehensive knowledge of regulatory and security requirements and ensure compliance to Meaningful Use standards, HIPAA, etc. Provide direct oversight for staff and assist them in managing performance and productivity measurements. Supports resource management efforts such as hiring and separation, performance evaluations, coaching and counseling, wage and salary administration, employee orientation and training. Continuously evaluate the team structure and skill sets to ensure it aligns with business process, tactical planning and strategic vision. Establish effective working relationships with all relevant vendors coordinating contract management, knowledge transfer, support services, and strategic planning and maintains vendor performance report cards, to consistently measure vendor contribution and solution effectiveness. Develop and maintain executive relationships within vendor corporations to support defined escalation procedures Promote the highest level of customer service expectations throughout the health system by anticipating and responding to the health information technology needs of IT customers. Develop partnerships with executives, faculty, and staff on ongoing customer and service delivery programs PREFERRED QUALIFICATIONS: Epic Cadence certification Epic Cheers experience MINIMUM QUALIFICATIONS: Bachelor's degree in Information Technology or equivalent preferred, plus 4 years experience in health care information technology including project management, personnel management, and application production support. Combination of education and experience may be considered in lieu of degree. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.

School Food Services/Manager Date Available: 2025-2026 CAFETERIA MANAGER POSITION SUMMARY The Cafeteria Manager supervises and coordinates activities of hourly Cafeteria workers engaged in receiving, preparing, cooking, and serving food and cash handling in school cafeterias. MINUMUM REQUIREMENTS EDUCATION: • High School Diploma or GED required. • Associate's degree preferred. CERTIFICATE/LICENSE: • Holds a current Servsafe Manager Certification PROFESSIONAL DEVELOPMENT Complete state required professional manager classes within the time frame set by the Georgia Department of School Nutrition and CCSS. WORK EXPERIENCE: • 2 years of experience in electronic food production records, inventory systems, and point of sale software. • 2 years of experience in food service. KNOWLEDGE, SKILLS & ABILITIES • Basic food-handling skills. • Ability to maintain a positive attitude. • Ability to communicate with co-workers and other departments with professionalism and respect. • Proficiently use a computer, point of sale software, and electronic food production records. • Able to comprehend printed recipes. ESSENTIAL DUTIES • Supervises and evaluates food assistant workers and develops work schedules. • Supervises and coordinates activities of workers who prepare, cook, serve food, clean premises, collect money, operate POS systems and wash dishware. • Participate in preparing and cooking meals. • Trains staff as it relates to food preparation procedures and safety regulations. • Gives correct actions, and plans when necessary and provides written documentation for all disciplinary actions and supplies a copy of documents to the SNO. • Ensures accuracy of deliveries of food and supplies by checking vendor invoices and prices as products are delivered. • Properly organizes storerooms and storage areas. • Orders weekly food and supplies from approved vendors and USDA. • Ensures proper accountability of inventory (food and paper goods). • Responsible for profitability of cafeteria by managing food cost and labor. • Understands and follows all guidelines on safety, food production, food specification, and ordering. • Manages the preparation of nutritious meals in accordance with federal, state, and local standards. • Records daily production of food and inventories all food supplies and equipment. • Follows approved recipes to be in compliance with company, state, and federal regulations. • Manages the cash register which includes counting and recording all daily transactions. • Completes all assigned daily records and documentation, including cash deposit slips, cash reports, edits check worksheets, and other paperwork. • Required to have prompt, regular attendance in-person and be available to work on-site, in-person during regular business hours and as needed. • Performs other duties as assigned by an appropriate administrator or their representative. • Responsible for notifying the School Nutrition Office prior to other departments or agencies regarding SNS specific issues, needs, or concerns. PHYSICAL ABILITIES AND WORKING CONDITIONS The physical abilities, working conditions and other conditions of employment listed in this document are representative of, but are not intended to provide an exhaustive list of the requirements for positions in this classification. In the event of an emergency or situation requiring guidance from Federal, State, or local or school district authorities, the requirements of this position may change temporarily or for the school year to best serve the needs of our students. Lifting no more than 40 pounds at a time with frequent lifting or carrying of objects weighing up to 20 pounds. The Coweta County Board of Education reserves the right to accept equivalent qualifications as the Board may deem appropriate and acceptable. The Coweta County School System does not discriminate on the basis of age, sex, race, color, national origin, or disability in its educational programs, activities, or employment practices.

As a Pinnacle shop manager, you will deliver exceptional, high-end customer service in a luxury environment. You will develop relationships with high-value clients and ensure they receive personalized assistance and after-sales support. Among other duties, you will maintain your knowledge of current fashion trends, designers, and products to guide clients and train staff. You will also drive sales performance by completing goals, interpretingmarket trends, and maximizing client conversion. Additionally, you will promptly resolve customer concerns while maintaining brand integrity. In this role, you will assist with the interview and onboarding process for student employees and staff. You will coach, train, schedule, and complete performance evaluations, and ensure that employees are knowledgeable about SCAD featured artists and inventory. You will foster a positive, collaborative, and inclusive work environment aligned with SCAD values. Store management responsibilities include oversight of opening and closing procedures and financial transactions; shop presentation, such as cleaning, organization, and merchandising; and special event support. This duty includes coordinating space logistics, receiving catering, and handling openings and closings. Additionally, you will ensure compliance with all university policies, retail procedures, and operational standards. Among other duties, you will lead visual merchandising efforts to reflect the SCAD brand and maintain an inspiring environment. In this position, you will oversee inventory control, procurement, stock levels, and loss prevention. You will verify vendor information and updates, restock, store, and manage merchandise and artwork. You will maintain accurate inventory labels, prices, artist bios, and point-of-sale (POS) records, and accurately process new additions in the POS system. Responsibilities include the management of artist loan agreements and coordination with the artist or the fashion department on commissions and customer special requests. You will ensure adequate levels of packaging supplies and other operational materials as well as submit and track work orders as needed. As a shop manager, you will collaborate with SCAD PR, the fashion department, and the relevant directors to develop and execute promotional strategies for in-store events and product launches to increase traffic and visibility. You will build strong relationships with the local community to share shop cards and special event updates. You will also add events to the SCAD master calendar and manage Pinnacle's social media presence to reflect brand standards and promote inventory and events. Additionally, you will provide customer preference insights and local market feedback to the director and the fashion department. Responsibilities of a shop manager include participation in weekly meetings with the director to discuss operations, staff performance, shop needs, commissions, and event planning. You will run regular sales reports, verify their accuracy, and oversee bank deposits. You may occasionally assist with exhibitions or other fashion initiatives at SCAD FASH Museum of Fashion + Film and SCAD Museum of Art. Other duties may be assigned to support shop success and uphold SCAD's overall mission. The ideal candidate demonstrates strong business acumen - including budget management, inventory control, and sales analytics - and a cheerful disposition. They possess excellent leadership, team development, and coaching skills. The candidate is also skilled in interpersonal communication, problem-solving, and customer service. They thrive in a fast-paced environment while managing multiple priorities, demonstrating both creativity and professionalism. Minimum qualifications: * At least three years of retail management experience, ideally in high-end or luxury settings * Ability to work weekends, evenings, holidays, and various shifts as needed Preferred qualifications: * Bachelor's degree in fashion, business, marketing, or a related field Certificates, licenses, and registrations: * Valid driver's license Travel required: * 10-20% Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings. ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.

Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more Work Location: Atlanta, GA Description OVERVIEW: Manages the Emory Medical Interpretation and Translation services department operations. Participates in the process of interviewing, selecting, and terminating staff. Has responsibility for conducting performance evaluation of staff. Manages employee records in compliance with regulations. Develops, implements and updates departmental procedures and policies Ensures that Department procedures are in place and makes sure employees follow established procedures. Provides guidance to administrative units regarding policies and procedures. Strong customer service focusing on providing auxiliary aids for the purpose of effective communication between Limited English proficient, deaf or hard of hearing patients their family or companions and Emory Healthcare staff and providers. Collaborates with legal counsel, human resources, and payroll to coordinate or handle requisite administrative responsibilities or deadlines. Researches and resolves any discrepancies; oversees quality assurance activities. Develops, analyzes, and reports departmental/operational statistics. Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies. Executes Business associate agreements with vendors , negotiates prices with vendors; resolves problems with delayed invoices and with any situation that may arise with accounts payable. Schedules and coordinates meetings to develop recommendations and action plans. Schedules in services to provide departmental information about services provided. Develops educational programs for system on the need for and regulations around interpretive services. Performs other duties as required. MINIMUM QUALIFICATIONS: Bachelor's Degree preferred. Must be fluent in English and Spanish (able to speak, read, and write in both languages with emphasis and expertise in medical terminology). Medical interpretation and translation certifications from Bridging the Gap or similar institution preferred. Three years of proven medical interpretation experience. Must have at least one year of management or supervisory experience. Must have demonstrated skills in leadership, human resources, and time management. Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.

Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more open to individuals that reside or will relocate to Alabama, Arkansas, Florida, Georgia, Illinois, Louisiana, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia and Wisconsin Description The Manager of Identity and Access Management for Provider Provisioning oversees IAM service delivery, incident response, access governance, and employee management for the IAM team. This position sets service objectives, ensures timely provisioning and deprovisioning, leads RCA and escalation handling, and partners with Internal Audit and IT leadership to maintain secure and compliant identity operations. The IAM Manager supports major organizational initiatives involving identity changes, drives process improvement, and ensures efficient and reliable IAM services across the enterprise. RESPONSIBILITIES: IAM Service Delivery and Operations: Set IAM service delivery objectives aligned with business requirements and available resources. Communicate objectives to the IAM team and lead process planning and design to meet those objectives. Coordinate resources to sustain Service Level Agreements (SLAs) and maintain 24/7 on-call support for provisioning requirements that impact patient care. Information Security and Access Governance: Identify application entitlements with Segregation of Duty (SoD) implications and develop provisioning protocols that mitigate risk. Identify applications and sensitive data requiring elevated provisioning care and ensure risk-minimized provisioning practices. Ensure timely and complete termination processing in adherence to security and compliance requirements. Incident Response and Escalation Management: Lead Root Cause Analysis (RCA) for IAM service shortfalls; develop corrective actions and support cross-functional issue resolution. Serve as the escalation point for customer frustrations and issues with elevated business or patient care impact. Ensure customer issues are fully resolved even when originating outside the IAM team. Major Initiative Support: Participate in planning and coordination for enterprise initiatives involving identity or access changes, including reorganizations, acquisitions, divestitures, and RIFs. Maintain tools and processes that support efficient mass identity updates and bulk provisioning/deprovisioning. Support IAM components of system changes, mergers, or process transitions. Employee Management and Coaching: Maintain team engagement scores that meet or exceed organizational averages through transparent communication and inclusive decision-making. Provide coaching, feedback, and objective performance evaluations; document performance matters in accordance with policy. Oversee employee training development and ensure staff are equipped with current IAM skills and processes. Internal Audit Partnership and Compliance: Maintain a strong partnership with Internal Audit as a primary driver of continuous improvement. Provide required operational data and documentation to Internal Audit and support routine audits. Incorporate audit findings into process or technology improvements and maintain clearly documented policies and procedures. Executive Reporting and Operational Strategy: Collaborate with leadership on budget projections and manage IAM operations within allocated budgets. Provide succinct and accurate service, operational, and personnel updates to leadership. Recommend operational or service management improvements to enhance IAM efficiency and effectiveness. Perform other duties as assigned. MINIMUM QUALIFICATIONS: Education - Bachelor's degree in Information Technology or a related field, OR 10 years of progressive Information Technology experience Experience - Two years of supervisory experience; experience with identity governance platforms and cloud IAM services (e.g., AWS IAM, Azure AD) Knowledge, Skills & Abilities (Required): Knowledge of IAM operations, provisioning workflows, and access governance principles Ability to lead teams, manage performance, and drive engagement Understanding of Segregation of Duty (SoD) risk, identity lifecycle management, and deprovisioning controls Experience conducting RCA, managing escalations, and supporting cross-functional issue resolution Ability to develop and maintain IAM processes, documentation, and audit compliance - Strong communication, analytical, and problem-solving skills Ability to manage multiple priorities and maintain service levels in a high-impact environment Familiarity with cloud IAM tools and identity governance platforms Preferred Qualifications: Certification - Epic Security Certification; CISSP; CISM; CRISC; ITIL v3 or higher Knowledge Epic Provider Badge Mastery of the Schedulable Epic Resources (SER) master file • Expertise in Epic EMP Provisioning • Ability to manage execution during large-scale implementations or "Go-Live" transitions, • A strong understanding of Epic's security infrastructure, including managing security workgroups and application-level settings. • Strong analytical skills to troubleshoot critical access issues during peak clinical activity. • The ability to translate complex technical concepts for C-level executives and clinical staff to ensure system-wide adoption Skills & Abilities: Experience with audit engagement, compliance programs, and IAM tool optimization Knowledge of IAM process automation and enterprise-scale identity transitions Experience leading IAM improvements or maturity model progression Additional Details Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.