Patient Access Specialist-UI PAC
Patient access representative job at University of Iowa Center for Advancement
The Patient Access Specialist (100% time) schedules patient appointments for multiple outpatient clinics and ensures that patients are scheduled to the right department. Ensures the correct visit types, Provider, date, length of visit, and time are utilized. Schedules into the appropriate timeframe that is in line with what is requested for the plan of care based on the desired appointment date. Ensures the right appointment prerequisites are completed and obtained. Coordinates all necessary preparatory tests and obtains records to maximize the efficiency of the visit. Informs patient of their visit specific preparatory instructions and ensures notification about their upcoming appointments via their communication method of choice. Follows the appropriate workflows to confirm the patient is financially secured for their visit.
* This position is eligible to participate in hybrid work. Hybrid work must be performed at a location within the state of Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
* The Patient Access Specialist anticipates the needs of the patient and serves as a patient advocate.
* The scheduler will assist and problem solve any scheduling issues that arise.
* The scheduler uses independent judgement in determining how to assist patient requests outside of the scope of scheduling.
* Upholds the departments best practices, quality, and professionalism standards and policies.
* Serves as a mentor, coach, role model, and service excellence ambassador for staff, co-workers, patients, and visitors. May complete special projects for the department.
* They may attend clinic or department meetings to serve as a scheduling content expert. May perform other duties as assigned.
Education Required
* A Bachelor's degree or an equivalent combination of education and experience.
Experience Requirements
* Typically (6 months - 1 year) administrative experience.
* Excellent written and verbal communication skills.
* Proficiency in computer spreadsheet and database applications.
Desirable Qualifications
* Experience with hospital operations and/or Ambulatory Clinic operations
* Experience with the Epic system.
* Experience scheduling in an outpatient clinic setting.
Application details:
In order to be considered for an interview, applicants must upload the following documents and mark them as required to the submission:
* Resume
* Cover Letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.
For additional questions, please contact ***********************
Additional Information
* Classification Title: Patient Access Specialist
* Appointment Type: Professional and Scientific
* Schedule: Full-time
* Work Modality Options: Hybrid within Iowa
Compensation
* Pay Level: 3A
* Starting Salary Minimum: $42,392
* Starting Salary Maximum: $64,900
Contact Information
* Organization: Healthcare
* Contact Name: Kaitlin Luoma
* Contact Email: ***********************
Easy ApplyPatient Access Associate (On-Site) - Doral Clinic
Doral, FL jobs
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Associate to work at our UHealth Doral location.
Core Job Summary:
The Patient Access Associate (On-Site) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. The Patient Access Associate (On-Site) serves as the first point of contact for patients and customers entering facility/department and interfaces effectively with all members of the healthcare team, keeping patients informed of any delays.
Core Job Summary:
Serves as the first point of contact for patients and customers entering facility/department.
Projects a welcoming professional demeanor and promptly greets and provides assistance by responding to routine questions and wayfinding information.
Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient/customer experience.
Obtains patient identification and compares against information in EMR, to properly identify patient before marking as present.
Assists patients in navigating self-serve kiosks.
Queues patients for check-in/out.
Identifies patients arriving late and communicates with clinical team.
Confirms patient identity and places wristband on patients.
Identifies patients at risk of falls and places appropriate wristband.
Provides updates to patients waiting in reception area.
Interfaces effectively with all members of the healthcare team and keeps patients informed of any delays.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High School Diploma required.
Customer Service Experience preferred
Knowledge, Skills, and Abilities:
Tier 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings.
Subject to potential contact/exposure to patients who can transmit contagious diseases.
Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.)
Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely.
Onsite presence is required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions.
Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow.
Ability to navigate multiple systems and independently service patients promptly in a fast paced, constantly changing environment.
Knowledge of health care regulatory guidelines and compliance including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.
Ability to recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking.
Strong telephone contact handling skills and active listening.
Ability to adapt/respond to different types of situations and personalities.
Excellent communication and presentation skills.
Ability to prioritize and manage time effectively.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H2
Auto-ApplyPatient Access Associate (On-Site)
Miami, FL jobs
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The Patient Access department has an exciting opportunity for a full time Patient Access Associate to work at the UHealth Campus. The Patient Services Associate projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately.
Serves as the first point of contact for patients and customers entering facility/department.
Projects a welcoming professional demeanor and promptly greets and provides assistance by responding to routine questions and wayfinding information.
Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient/customer experience.
Obtains patient identification and compares against information in EMR, to properly identify patient before marking as present.
Assists patients in navigating self-serve kiosks.
Queues patients for check-in/out.
Identifies patients arriving late and communicates with clinical team.
Confirms patient identity and places wristband on patients.
Identifies patients at risk of falls and places appropriate wristband.
Provides updates to patients waiting in reception area.
Interfaces effectively with all members of the healthcare team and keeps patients informed of any delays.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM REQUIREMENTS:
High School Diploma required.
Customer Service Experience preferred
Knowledge, Skills, and Abilities:
Tier 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings.
Subject to potential contact/exposure to patients who can transmit contagious diseases.
Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.)
Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely.
Onsite presence is required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions.
Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow.
Ability to navigate multiple systems and independently service patients promptly in a fast paced, constantly changing environment.
Knowledge of health care regulatory guidelines and compliance including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.
Ability to recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking.
Strong telephone contact handling skills and active listening.
Ability to adapt/respond to different types of situations and personalities.
Excellent communication and presentation skills.
Ability to prioritize and manage time effectively.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Part time
Employee Type:
Staff
Pay Grade:
H2
Auto-ApplyPatient Access Associate On-Site (Part-Time)-3
Miami, FL jobs
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The department of Patient Access has an exciting opportunity for a part-time Patient Access Associate to work onsite on the UHealth campus. The Patient Access Associate (On-Site) projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, students etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. The Patient Access Associate (On-Site) serves as the first point of contact for patients and customers entering facility/department and interfaces effectively with all members of the healthcare team, keeping patients informed of any delays.
CORE FUNCTIONS
Greets visitors to the department and directs them to their requested destination.
Answers incoming calls and places outgoing calls, in a timely and efficient manner, while providing exceptional customer service to further a positive institutional image.
Responds to general questions and inquiries, forwards non-routine requests to appropriate staff for handling.
Assists with general administrative task, such as sorting departmental mail, faxes, troubleshooting office equipment etc.
Maintains department directories and visitation logs. Maintains a tidy and clean reception area.
Places orders for department supplies as requested by department leadership.
Projects a professional appearance and pleasant demeanor creating a welcoming atmosphere.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions
Serves as the first point of contact for patients and customers entering facility/department.
Projects a welcoming professional demeanor and promptly greets and provides assistance by responding to routine questions and wayfinding information.
Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient/customer experience.
Obtains patient identification and compares against information in EMR, to properly identify patient before marking as present.
Assists patients in navigating self-serve kiosks.
Queues patients for check-in/out.
Identifies patients arriving late and communicates with clinical team.
Confirms patient identity and places wristband on patients.
Identifies patients at risk of falls and places appropriate wristband.
Provides updates to patients waiting in reception area.
Interfaces effectively with all members of the healthcare team and keeps patients informed of any delays.
his list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High School diploma or equivalent
Minimum 1 year of relevant experience
Knowledge, Skills and Attitudes:
Ability to communicate effectively in both oral and written form
Ability to handle difficult and stressful situations with professional composure
Ability to maintain effective interpersonal relationships
Ability to recognize, analyze, and solve a variety of problems
Ability to exercise sound judgment in making critical decisions
Ability to analyze, organize and prioritize work under pressure while meeting deadlines
Ability to work evenings, nights, and weekends as necessary
Tier 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings.
Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely.
Subject to potential contact/exposure to patients who can transmit contagious diseases.
Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.)
Onsite presence is required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Part time
Employee Type:
Staff
Pay Grade:
H2
Auto-ApplyPatient Access Representative 2 (On-Site) (H)
Boca Raton, FL jobs
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 2 to work at our Boca Raton location.
Core Job Summary:
The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.
Core Responsibilities:
Performs full registration and ensures that insurance is verified, and all patients' information is correct.
Obtains copies of insurance cards, driver's license, and any applicable referrals.
Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
Instructs patients to complete any questionnaires that might be required by physician.
Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
Reconciles all vouchers and delivers them to designated area.
Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions:
Projects a welcoming professional demeanor.
Interacts and work effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience.
Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice in Contact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment.
Performs pre-service validation prior to patient's appointment for in person or virtual visits.
Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely.
Coordinates patient flow to ensure timely check-in and arrival to service area.
Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information.
Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed.
Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered.
Answers and triages incoming calls, listens to patient/customers' needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol.
Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits.
Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed.
Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.
AREA SPECIFIC
ER
Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support.
Proficient knowledge of ASAP module.
Must be flexible and adjust to rotating schedules evenings, weekends, and holidays.
Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays.
Must adhere to PPE requirements as dictated by the specific situation.
ADMITTING
Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area.
Proficient knowledge of ADT module.
On-call and rotating schedule for evenings, weekends, and holidays.
Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices.
Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents.
Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification.
Responsible for pre-admissions log to include benefits, specialty, and financial clearance.
Coordinates with bed control on bed availability.
Collaborates with Transfer Center on all incoming transfers to finalize transfer requests.
Responsible for processing admissions orders received via in-basket messaging.
Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions.
CTU
Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area.
HOSPITAL BASED CLINIC
Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area.
PRACTICE BASED CLINIC
Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area.
REMOTE BASED
Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High school diploma or equivalent
Minimum 2 years of relevant experience
Knowledge, Skills and Attitudes:
Knowledge of generally accepted accounting procedures and principles.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.
Ability to work independently and/or in a collaborative environment.
Ability to communicate effectively in both oral and written form.
Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H4
Auto-ApplyCorporate Registrar-Remote
Parsippany-Troy Hills, NJ jobs
Lincoln Tech Corporate Offices is seeking a remote Corporate Registrar who will be responsible for providing support to campus personnel in maintaining student records. The Corporate Registrar and EdOps Admin will work as a member of a versatile team to ensure that school status changes are processed timely, course schedules are managed efficiently, electronic student records are maintained, routine reports are generated, and quality training for campus personnel is delivered. The successful Corporate Registrar works effectively with each member of the Registrar Unit, functional leaders, and campus staff.
Requirements
* Associate's Degree
* 3+ years of education experience
* CampusVue proficiency
* Knowledge of Campus Registrar job responsibilities
* Prior experience as a Campus Registrar is a plus
Preferred:
* Bachelor's Degree.
* 5+ years of education experience.
Responsibilities
* Collaborate with the Registrar Unit, Campus Staff, and functional leaders to maintain complete and compliant student records for all Lincoln campuses
* Monitor the CorpEdOps group email and respond to service requests
* Collaborate with Corporate Education staff on operational issues relating to academics, registrar and student services. Work in conjunction with other departments to support the overall mission of the organization
* Disseminate information to all campuses through Regional meetings, National Calls, and other applications
* Serve as Corporate support person for campus Registrar/Education Coordinator/ Student Services population
* Provide CampusVue guidance to all Registrar/Education Coordinator/ Student Services population as needed. Interact with help desk and other corporate departments to ensure data is not having a negative impact on other business
Full-Time Benefits
* Medical, Dental, Vision
* Life and Disability Insurance
* 401(k) with Company Match
* Paid Time Off and Holidays
* Growth Opportunities
About Us
For over 75 years Lincoln Tech has been one of the nation's leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, Information Technology.
Lincoln Tech is an Equal Opportunity and Affirmative Action Employer.
* Email: ***********************
* Website: ***************************
907-20223 - Registrar & Edu Ops Admin/Corp
Easy ApplyRegistration Management Specialist - Scheduler
Oregon jobs
Position Description Position TitleRegistration Management Specialist Secondary Title SchedulerGroup / Grade6 ClassificationClassifiedWork LocationAll CampusesOvertime EligibleNon-ExemptDivisionStudent Learning & SuccessDifferentialsBilingualDepartmentEnrollment ServicesReports ToAssistant RegistrarSupervision Received Works under the supervision of the Assistant Registrar and Registrar.Supervisory Responsibility Supervision is not a responsibility of this position. May oversee student employees Provides college-wide coordination for academic course and room scheduling and supports core enrollment operations. Ensures accurate term schedules and student records through data stewardship, compliance, and cross-department collaboration. Serves as a primary point of contact for scheduling and registration processes and provides training, guidance, and customer service to faculty, staff, and students. Works with minimal supervision to prioritize deadlines, resolve issues, and safeguard confidential information.
Primary Responsibilities 1.Scheduling
* Coordinate term course and room scheduling; maintain course, schedule, and student files.
* Manage 25Live Pro and Publisher; approve events and ensure accurate room and resource data.
* Liaise with department chairs, Curriculum Office, and instructional partners (e.g., SOU, OHSU) to align schedules and room assignments.
* Extract data and produce reports related to scheduling, enrollment, financial aid, audits, accreditation, and space utilization.
* Provide training and guidance on scheduling policies, systems (25Live Pro, my Rogue), and procedures.
2.Enrollment and Registrar Operations
* Process registration, grading, and academic-standing workflows.
* Maintain student records, registration communications, and term calendars.
* Handle student record updates, reactivations, demographic changes, and compliance checks.
* Administer system access and FERPA training for staff and student employees.
* Support the Assistant Registrar and Registrar with data integrity, OCCURS reporting, and student record compliance.
3.Textbook Acquisitions
* Serve as the primary contact for faculty textbook adoptions in eCampus-FAST.
* Coordinate adoption windows, send reminders, and track completio
* Resolve adoption changes or issues and update records in collaboration with faculty and the vendor.
* ·Provide training and support to faculty and administrative assistants on textbook adoption processes.
4.Administrative & Other Duties
* Serve as liaison for cross-department operational matters (Marketing, IT, Facilities).
* Participate in college committees as assigned (e.g., Commencement, catalog/calendar groups, student success committees).
* Maintain office SOPs, desk manuals, and administrative documentation.
* ·Assist with special projects involving Enrollment Services, Curriculum, and Scheduling.
* ·Performs other duties as assigned.
Institutional Expectations
* Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.
* Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.
* Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.
* Embraces and leverages appropriate technology to accomplish job functions.
* Provides high quality, effective service through learning and continuous improvement.
Qualifications & Additional Position Information1.Minimum Qualifications
* Education - A Bachelor's degree in business, information systems, education administration, or a related field is required.
* Experience - A minimum of three years of progressively responsible experience in student records, academic scheduling, registrar/enrollment operations, data management, or closely related administrative work. A high degree of technical aptitude is required.
Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree.
Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our Applicant Guide for more information on education/experience equivalency guidelines. 2.Preferred Qualifications
* Experience in a community college or academic setting.
* This position is designated as preferring bilingual fluency in Spanish. Proficiency will be determined by a college-approved certification professional. Proficiency is defined by the ability to express yourself over a broad range of topics at a normal speed. You may have a noticeable accent and will make grammatical errors, for example with advanced tenses, but the errors will not cause misunderstanding to a native speaker. It is the responsibility of the employee to maintain bilingual skills throughout the duration of employment. A bilingual pay differential may apply to this role upon certification.
3.Essential Knowledge, Skills, & Abilities (Core Competencies)
* Knowledge - Must possess thorough knowledge of federal student financial aid regulations and the Family Educational Rights and Privacy Act (FERPA); office procedures and archival requirements; networked databases and data management practices; and the use of computer applications, including Microsoft Office Suite. The position requires understanding of basic mathematics, human relations, and customer service principles, as well as familiarity with college instructional and registration policies.
* Skills - Strong skills in customer service, organization, and multitasking are essential, along with excellent verbal and written communication abilities. The incumbent must demonstrate proficiency in current computer applications, data accuracy, and problem-solving in a fast-paced environment while maintaining a high degree of confidentiality.
* Abilities - Ability to operate standard office equipment, utilize networked databases, and interpret and apply complex student records and financial aid regulations is required. The incumbent must be able to learn and apply detail-oriented, cross-functional policies and practices; manage multiple priorities in a high-traffic setting; think proactively; and communicate clearly and professionally with diverse audiences. The position requires flexibility to work at other campuses as needed, occasional evening or weekend hours during peak periods, and a high level of accuracy in verbal, written, and numerical data tasks. Proficiency in conversational Spanish is preferred.
4.Other Requirements
* For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.
5.Remote Work Options (see AP 7239 Working Remotely for more details)
* This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs.
6.Physical Demands
The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
* Manual dexterity and coordination are required for over half of the daily work period (about 90%), which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and scanners. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility, including the ability to move materials less than 5 pounds occasionally, and 5-25 pounds seldomly. This position requires both verbal and written communication abilities.
7.Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate, and the lighting is adequate.
This is a Full-time Classified, 40-hour-per-week (100%) position in the Enrollment Services department. Starting compensation is entry level for Group 6 on the 2025-26 Classified Wage Schedule.
Position will remain open until filled, with screening scheduled to begin 11/11/2025. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter and resume. Applications missing any of the listed required documents may be considered incomplete and ineligible for further review.
Candidates with disabilities requiring accommodation and/or assistance during the hiring process may contact Human Resources at ************. Only finalists will be interviewed. All applicants will be notified by email after final selection is made. Final candidate will be required to show proof of eligibility to work in the United States. For position with a degree required, only degrees received from an accredited institution will be accepted; accreditation must be recognized by the Office of Degree Authorization, US Department of Education, as required by ORS 348.609.
Public Service Loan Forgiveness
Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.
RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: **********************************
Patient Access Representative 1 (On-Site) (H)
Deerfield Beach, FL jobs
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 1 to work at our Deerfield Beach location.
Core Job Summary:
The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.
Core Responsibilities:
Performs full registration and ensures that insurance is verified, and all patients' information is correct.
Obtains copies of insurance cards, driver's license, and any applicable referrals.
Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
Instructs patients to complete any questionnaires that might be required by physician.
Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
Reconciles all vouchers and delivers them to designated area.
Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions:
Projects a welcoming professional demeanor.
Interacts and work effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience.
Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice in Contact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment.
Performs pre-service validation prior to patient's appointment for in person or virtual visits. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely.
Coordinates patient flow to ensure timely check-in and arrival to service area.
Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information.
Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed.
Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered.
Answers and triages incoming calls, listens to patient/customers' needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol.
Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits.
Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed.
Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.
AREA SPECIFIC
ER
Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support.
Proficient knowledge of ASAP module.
Must be flexible and adjust to rotating schedules evenings, weekends, and holidays.
Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays.
Must adhere to PPE requirements as dictated by the specific situation.
ADMITTING
Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area.
Proficient knowledge of ADT module.
On-call and rotating schedule for evenings, weekends, and holidays.
Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices.
Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents.
Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification.
Responsible for pre-admissions log to include benefits, specialty, and financial clearance.
Coordinates with bed control on bed availability.
Collaborates with Transfer Center on all incoming transfers to finalize transfer requests.
Responsible for processing admissions orders received via in-basket messaging.
Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions.
CTU
Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area.
HOSPITAL BASED CLINIC
Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area.
PRACTICE BASED CLINIC
Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area.
REMOTE BASED
Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High school diploma or equivalent
Minimum 1 year of relevant experience
Knowledge, Skills and Attitudes:
General knowledge of office procedures and operations.
Skill in data entry with minimal errors.
Ability to communicate effectively in both oral and written form.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.
TIER 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings.
Subject to potential contact/exposure to pandemics and patients with contagious diseases.
Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.)
Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely.
Onsite presence may be required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions.
Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.
Outstanding interpersonal and customer service skills with a commitment to service excellence.
Excellent critical thinking, analytical, troubleshooting, and problem-solving skills.
Computer literate with the ability to acquire proficiency utilizing multiple systems and technology.
Able to handle multiple tasks, software systems, and technologies simultaneously in a fast paced, constantly changing environment.
Ability to work as an integral team member under minimal supervision, in a fast-paced, complex, and highly stressful environment.
Knowledge of generally accepted accounting principles with excellent mathematical and cash management skills.
Ability to establish and maintain effective working relationships with physicians, co-workers, other departments, and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Skill in completing assignments accurately with attention to detail.
Ability to work independently and/or in a collaborative environment.
Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow.
Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H3
Auto-ApplyPatient Access Representative 1 (On-Site) (H)
Plantation, FL jobs
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 1 to work at our UHealth Plantation location.
Core Job Summary:
The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.
Core Responsibilities:
Performs full registration and ensures that insurance is verified, and all patients' information is correct.
Obtains copies of insurance cards, driver's license, and any applicable referrals.
Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
Instructs patients to complete any questionnaires that might be required by physician.
Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
Reconciles all vouchers and delivers them to designated area.
Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions:
Projects a welcoming professional demeanor.
Interacts and work effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience.
Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice in Contact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment.
Performs pre-service validation prior to patient's appointment for in person or virtual visits. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely.
Coordinates patient flow to ensure timely check-in and arrival to service area. Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information.
Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed.
Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered.
Answers and triages incoming calls, listens to patient/customers' needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol.
Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits.
Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed.
Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.
AREA SPECIFIC
ER
Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support.
Proficient knowledge of ASAP module.
Must be flexible and adjust to rotating schedules evenings, weekends, and holidays.
Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays.
Must adhere to PPE requirements as dictated by the specific situation.
ADMITTING
Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area.
Proficient knowledge of ADT module.
On-call and rotating schedule for evenings, weekends, and holidays.
Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices.
Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents.
Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification.
Responsible for pre-admissions log to include benefits, specialty, and financial clearance.
Coordinates with bed control on bed availability.
Collaborates with Transfer Center on all incoming transfers to finalize transfer requests.
Responsible for processing admissions orders received via in-basket messaging.
Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions.
CTU
Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area.
HOSPITAL BASED CLINIC
Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area.
PRACTICE BASED CLINIC
Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area.
REMOTE BASED
Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High school diploma or equivalent
Minimum 1 year of relevant experience
Knowledge, Skills and Attitudes:
Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands.
Teamwork: Ability to work collaboratively with others and contribute to a team environment.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
General knowledge of office procedures and operations.
Skill in data entry with minimal errors.
Ability to communicate effectively in both oral and written form.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.
Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H3
Auto-ApplyInsurance Verification Representative - Remote (Tri-County Area)
Medley, FL jobs
Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.
The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Insurance Verification Representative to work remotely.
CORE RESPONSIBILITIES
Accounts are completed in a timely manner in support of patient satisfaction and allow for referral and authorization activities prior to the patient's date of service
Verification of eligibility and benefits via RTE in UChart, online insurance websites, telephone or other source of automated services
Add and/or edit insurance information in UChart such as validating that the correct guarantor account and plan listed in patient's account with accurate subscriber information, policy number, and claims address and plan order.
Completes the checklist and document co-pay.
Creates referral if applicable, “Benefit only” or “Preauthorization”, and documents benefits information: deductible, co-insurance and out of pocket benefits
Meets productivity standards for assigned work queue, QA goal of 95% or greater and maintains WQ current at 14 days out with minimum daily pending visits
Assists in educating and acts as a resource to patients, primary care and specialty care practices within the UHealth system and externally
Contact Primary Care Physician offices and/or Health Plans to obtain authorization or referral for scheduled services according to authorization guidelines listed in UHealth Contract Summary. Submits all necessary documentation required to process authorization request 2
Obtains authorization for both facility and provider for POS 22 and POS 19 clinics and provider only for POS 11 clinic locations\
Enters and attaches authorization information in referral section of UChart
Approves referral and financially clear visits
Communicates with patients and/or departments regarding authorization denial and/or re-direction of patients by health plan or PCP office
Contact the Departments and/or patient when additional information is required of them or to alert regarding pending authorization status
Participates in process improvement initiatives 15% Customer Service
Provides customer service and assists patients and other UHealth staff with insurance related questions according to departmental standards
Ensures that patients are aware of issues regarding their financial clearance and educated on the referral/authorization process
Collaborates with Department and Patient Access teams to ensure that timely and concise communication occurs.
Ensures service recoveries and escalations are implemented with the guidance of their supervisors and according to departmental standards and guidelines
Performs other duties as assigned
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Insurance Verification Representative
High School Diploma or equivalent
Minimum 1 year of relevant work experience
Computer literate (EPIC scheduling and registration application experience a plus).
Strong written and oral communication skills.
Able to work in a team environment.
Graceful under pressure and stressful situations
Sr. Insurance Verification Representative
High School Diploma or equivalent
(3) years of direct experience in Insurance Verification and Registration.
Computer literate (EPIC scheduling and registration application experience a plus).
Minimum Qualifications (Essential Requirements)
Strong written and oral communication skills. Able to work in a team environment.
Graceful under pressure and sensitive situations
High School Diploma or equivalent and (3) years' direct experience Insurance Verification and Registration.
Computer literate (EPIC scheduling and registration application experience a plus).
Strong written and oral communication skills. Able to work in a team environment.
Graceful under pressure and sensitive situations
Demonstrated knowledge of insurances, including authorization/referrals guidelines and requirements
Demonstrated ability to communicate effectively in written and verbal form. Bi-lingual knowledge a plus
Demonstrated ability to communicate effectively with physicians, customers, teammates and other staff
Ability to interact and assist patients of all ages, cultural background and with special needs, with a passion for providing excellent service and care
Ability to work under a high level of stress with time constraints while maintaining composure and sensitivity to each patient's specific needs
Maintain a high level of diplomacy when dealing with stressful situations · Is innovative, proactive and resourceful in problem solving
Any appropriate combination of relevant education, experience and/or certifications may be considered.
#LI-NN1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full time
Employee Type:
Staff
Pay Grade:
H3
Auto-ApplyPatient Experience Representative
Nevada jobs
Patient Call Center Representative
Summary: The Patient Call Center Representative (bilingual in Spanish preferred) supports patients contacting CHOICE Healthcare Service for patient care related inquiries. This includes new patients who would like to establish care or existing patients with specific or general care needs. This position provides best-in-class customer service and communications via multiple channels and platforms and serves as back-up support for clinic calls and other tasks as assigned.
Position is 100% remote and we provide equipment and ongoing support.
Hours of Operations:
Monday-Friday 9:30am - 6:00pm PST
Seeking candidates that live in Pacific and Mountain time zones (CO, NV, NM or AZ - no exeptions)
Salary - $18.00 - $19.00 hr (Depending on Experience)
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.
What we provide to you as a CHOICE teammate:
Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package
Responsibilities
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
Answer high volume of incoming calls and place outbound calls using established service standards, phone/email/chat etiquette, and communications scripts, and respond to patient inquiries as they relate to healthcare services.
Act as primary point of contact for patients via phone, email and chat systems demonstrating high levels of comprehensive customer service as a Brand Ambassador to nurture and build long-lasting relationships built on trust and exceptional customer service.
Determine how best to handle the phone calls, emails, and chat messages, and take necessary action with the goal to convert calls to scheduled appointments for CHOICE clinics.
Review insurance eligibility for applicable callers when scheduling appointments or communicate with the virtual benefits team to verify eligibility as appropriate per protocol.
Verify that all information is accurate and updated at each patient contact point.
Contact and schedule referral patients with high levels of comprehensive customer service and follow-up with referral partners as appropriate to maintain positive relationships and efficient patient information transfer.
Document in patient management system and shared tracking files the results of contact.
Maintain strict patient/client confidentiality at all times.
Direct contacts (non-patient care-related communications) to the appropriate person or department.
Qualifications
Education and/or Experience:
High School diploma or equivalent
Bilingual in Spanish, preferred
1+ years of customer service experience, preferably in a call center environment
Auto-ApplyTrauma Registrar
South Carolina jobs
The Trauma Registrar reports to the Trauma Registry Manager. Under general supervision, the Trauma Registrar is responsible for electronically administrating the Trauma Registry Data System in accordance with the requirements of the American College of Surgeons and South Carolina Department of Health and Environmental Control (DHEC).
This position is also responsible for collecting, compiling, reporting, maintaining and entering accurate and complete data relative to current ICD-CM and AIS coding for the trauma registry. This is a remote position.
Entity
Medical University Hospital Authority (MUHA)
Worker Type
Employee
Worker Sub-Type
Regular
Cost Center
CC005295 CHS - Quality QAPI
Pay Rate Type
Hourly
Pay Grade
Health-23
Scheduled Weekly Hours
40
Work Shift
Qualifications:
High school diploma or equivalent required; certification in coding (e.g., CPC, CCS) preferred.
Basic knowledge of coding systems (ICD-10, CPT, etc.).
Strong attention to detail and organizational skills.
Good communication skills and willingness to learn.
Expert use of Excel, Word, PowerPoint and Visio
Certifications, Licenses, Registrations:
RHIT, CCS, CCA, CPC, CPC-A, or other coding credential preferred.
Additional Job Description
NOTE: The following descriptions are applicable to this section: 1) Continuous - 6-8 hours per shift; 2) Frequent - 2-6 hours per shift; 3) Infrequent - 0-2 hours per shift
Ability to perform job functions while standing. (Frequent)
Ability to perform job functions while sitting. (Frequent)
Ability to perform job functions while walking. (Frequent)
Ability to climb stairs. (Infrequent)
Ability to work indoors. (Continuous)
Ability to work from elevated areas. (Frequent)
Ability to work in confined/cramped spaces. (Infrequent)
Ability to perform job functions from kneeling positions. (Infrequent)
Ability to bend at the waist. (Frequent)
Ability to squat and perform job functions. (Infrequent)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
Ability to reach in all directions. (Frequent)
Possess good finger dexterity. (Continuous)
Ability to fully use both legs. (Continuous)
Ability to fully use both hands/arms. (Continuous)
Ability to lift and carry 15 lbs. unassisted. (Infrequent)
Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent)
Ability to lift from 36 inches to overhead 15 lbs. (Infrequent)
Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
Ability to see and recognize objects close at hand or at a distance. (Continuous)
Ability to match or discriminate between colors. (Continuous) *(Selected Positions)
Ability to determine distance/relationship between objects; depth perception. (Continuous)
Ability to maintain hearing acuity, with correction. (Continuous)
Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
Ability to work in a latex safe environment. (Continuous)
*Ability to maintain tactile sensory functions. (Frequent) *(Selected Positions)
*Ability to maintain good olfactory sensory function. (Frequent) *(Selected Positions
*Ability to be qualified physically for respirator use, initially and as required. (Continuous)
(Selected Positions)*
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
Auto-ApplyAssistant Registrar
Storm Lake, IA jobs
Buena Vista University is seeking candidates for the position of Assistant Registrar. The Assistant Registrar plays a vital role in maintaining student academic records and supporting registration processes for both graduate and undergraduate students. This position assists with academic actions, grade tracking, transcript evaluations, graduation audits, and the preparation of enrollment reports.
Primary Responsibilities:
* Interpret academic requirements and policies for students, faculty, and staff.
* Advise students on degree completion and graduation requirements.
* Process academic action requests and support registration workflows.
* Conduct graduation audits, approve candidates, and coordinate commencement activities.
* Perform degree audits for undergraduate and graduate programs.
* Ensure accurate processing of midterm and final grades.
* Provide exceptional customer service to students, parents, faculty, and staff.
Qualifications
* Bachelor's degree required.
* Experience in an educational setting preferred.
* Strong organizational, communication, and problem-solving skills.
* Ability to work sensitively and collaboratively with diverse stakeholders.
* Familiarity with electronic storage and retrieval systems is a plus.
At BVU, we are committed to fostering academic excellence and supporting student success. Our team thrives on collaboration, innovation, and service to our campus community. If you are detail-oriented, organized, and passionate about higher education, we invite you to apply for the role of Assistant Registrar.
Buena Vista University is an EOE/ADA/Smoke-Free Employer. A background check will be conducted on the final candidate.
Revenue Cycle Coordinator (HMO & VA Referrals) - Patient Access Management (PAM) - Patient Financial Services (PFS)
Patient access representative job at University of Iowa Center for Advancement
University of Iowa Health Care department of Patient Financial Services is seeking a Revenue Cycle Coordinator (RCC) supervisory position that may have 3-11 direct reports that can be a mix of Merit, P&S and/or student positions and will serve as a resource for complex billing issues. You must have outstanding customer service skills, leadership abilities and excellent interpersonal and communication skills that will enable respectful interactions with our wide range of internal and external customers, including but not limited to; our patients and their families, insurance companies and third-party vendors. To be successful you will need strong analytical skills to perform quality assurance checks, productivity audits and a broad range of accounting and financial analysis to ensure effective and compliant organizational/department/unit operations.
In addition to patient revenue account management, you will assist with and have responsibilities for interviewing, selection and training of new employees. You will maintain personnel records including vacation and sick leave, approve monthly time sheets; conduct performance evaluations, promotions and disciplinary action, when needed. You will identify training and education deficiencies and provide training, guidance and coaching when needed. You will assign and evaluate work for the units that you and your team support. You must have exceptional problem and conflict resolution skills while maintaining confidentiality and professionalism.
This position is primarily a combination of remote and onsite (hybrid) work locations. Remote work must be performed at an offsite location within the State of Iowa. Training will be held either on ONSITE at the HSSB building or via zoom, with location and length of training determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
University of Iowa Health Care-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.
WE CARE Core Values
* Welcoming - We have an environment where everyone has a voice that is heard; that promotes the dignity of our patients, trainees, and employees; and allows all to thrive in their health, work, research, and education.
* Excellence - We aim to achieve and deliver our personal and collective best in the pursuit of quality and accessible healthcare, education, and research.
* Collaboration - We encourage collaboration with healthcare systems, providers, and communities across Iowa and the region, as well as within our UI community. We believe teamwork - guided by compassion - is the best way to work.
* Accountability - We behave ethically, act with fairness and integrity, take responsibility for our own actions, and respond when errors in behavior or judgment occur.
* Respect - We create an environment where every individual feels safe, valued, and respected, supporting the well-being and success of all members of our community.
* Empowerment - We commit to fair access to research, health care, and education for our community and opportunities for personal and professional growth for our staff and learners.
Position Responsibilities:
* Supervise work of the Referral team and serve as a payor expert and technical resource. Develop new and current staff through training to improve revenue cycle knowledge; work with staff to suggest additional options to resolve patient account inquiries.
* Oversee and review employee's work to determine if appropriate actions have been taken.
* Keep current on industry knowledge, skills and certifications to serve as a resource to employees and to conduct job duties.
* Review accounts and initiate referral forms and other requirements related to managed care; route to appropriate departments as needed.
* Provides administrative support to licensed health professionals to gather and enter pertinent information, supporting Medical Management functions for physician peer review.
* Supports patient care by resolving referral issues with physicians, radiologists, radiology technologists, and ancillary staff; improving and maintaining quality assurance program for department functions.
* Develop and monitor employee performance goals to ensure compliance. Perform QA checks and productivity audits; identify and resolve undesirable trends and reimbursement errors; prepare reports to assure quality and productivity requirements are being met.
* Communicates with clinic management and staff regarding insurance carrier contractual and regulatory requirements.
* Implement new processes developed by management to ensure processes are operating effectively and efficiently; make recommendations based on analysis of data.
* Keep current on industry knowledge, skills and certifications to serve as a resource to employees and to conduct job duties.
Classification Title: Revenue Cycle Coordinator
Department: Patient Financial Services (PAM)
Salary Range: 3B
Percent of Time: 100%
Location: Hospital Support Services Building (HSSB) located in Coralville, IA
This position is primarily a combination of remote and onsite (hybrid) work locations. Remote work must be performed at an offsite location within the State of Iowa. Training will be held either on ONSITE at the HSSB building or via zoom, with location and length of training determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Equipment
* Onsite - The department will provide a workstation which contains 3 (three) monitors, laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies can be found in the supply closet.
* Hybrid - while working onsite, the department will provide a workstation which contains 3 (three) monitors, a laptop/power cord, docking station/power cord, keyboard, mouse, headset, and desk supplies. When working offsite, the employee will take their laptop/power cord to carry back and forth, a second docking station/power cord to keep offsite. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, a keyboard, a mouse, and provide a screen shot of the domicile internet speed (minimum 30mb download and 10mb upload) and a picture of the office setup.
* Remote - when working offsite, the department will provide the employee a laptop/power cord, docking station/power cord, headset. Prior to working offsite, the employee, at their own expense, will need to supply 2 (two) monitors, a keyboard, a mouse, and provide a screen shot of the domicile internet speed (minimum 30mb download and 10mb upload) and a picture of the office setup.
Education Required:
* Bachelor's degree or equivalent education and experience in a financial, medical billing, coding and/or revenue cycle environment(s).
Required Qualifications
Required Qualifications:
* Outstanding attention to detail and proven ability to gather and analyze data and make recommendations.
* Proficient in the use of Microsoft Office Suite with strong Excel skills or comparable programs and the ability to learn and apply new software knowledge quickly.
* Experience (typically one year or more) in a high-volume customer service environment that demonstrates an ability to manage difficult conversations and resolve conflicts; ability to influence (without authority), and experience with escalation techniques.
* Demonstrated skills in time management and managing multiple priorities.
* Ability to demonstrate the core leadership competencies and commitments for the organization which includes striving for performance excellence.
Desired Qualifications:
* 1+ year experience in medical claims processing, healthcare revenue cycle or medical coding.
* Advanced knowledge of medical terminology and health care billing.
* Demonstrated ability to prioritize and coordinate inquiries and concerns of customers: patients, staff, administration and public.
* Experience as a team leader or supervisor.
* Experience identifying opportunities for improvements in processes, procedures and reporting.
Application Process
In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" for the submission:
* Resume
* (optional) Cover Letter
Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Zach Schmidt at ***************************.
Applicant Resource Center
Need help submitting an application or accepting an offer? Support is available! Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.
Hours:
* Monday 10:00 am - 4:00 p.m.
* Tuesday 10:00 am - 4:00 p.m.
* Wednesday 10:00 am - 4:00 p.m.
* Thursday 10:00 am - 4:00 p.m.
* Friday 10:00 am - 4:00 p.m.
* Or by appointment - Contact **************************************** to schedule an appointment or just stop by.
* Visit the website for more information: Application Resource Center | University of Iowa Health Care
Additional Information
* Classification Title: Revenue Cycle Coordinator
* Appointment Type: Professional and Scientific
* Schedule: Full-time
* Work Modality Options: Hybrid within Iowa
Compensation
* Pay Level: 3B
Contact Information
* Organization: Healthcare
* Contact Name: Zach Schmidt
* Contact Email: ***************************
Easy ApplyThe Registrar is responsible for integrity and security of student records. The Registrar's main responsibilities are: Student Records & Compliance * Maintain confidentiality, accuracy, and security of student academic records in compliance with FERPA, Title IV, and accreditor requirements.
* Process and certify enrollment, re-enrollment, program changes, status changes (including LOA, probation, SAP, and withdrawals), and graduation/credential conferrals.
* Conduct internal audits of student records and ensure compliance with retention and purging schedules.
* Oversee timely and accurate processing of transcripts, enrollment verifications, and record requests.
Academic Operations & Scheduling
* Manage course schedules, start rosters, academic calendars, and classroom assignments in coordination with Education leadership.
* Provide accurate student information for rosters, advising, and academic progress monitoring.
Technology & Systems Management
* Oversee SIS data entry, accuracy, and reporting.
* Implement and maintain effective workflows between Admissions, Financial Aid, Career Services, Finance, and Academics to ensure data integrity.
* Evaluate and update forms, processes, and systems to streamline compliance and improve efficiency.
Position Requirements:
* High School Diploma or GED required; post-secondary education preferred
* Minimum 1-3 years of related work experience in higher education
* Strong knowledge of FERPA, Title IV, and accreditor standards related to student records
* Proficiency with Student Information Systems (SIS) and related reporting tools.
* Ability to prepare and analyze detailed reports with accuracy.
* Ability to maintain and prepare detailed records and reports and work with limited supervision.
* Proficient in word processing, spread sheet and data base software.
* Excellent oral, written and organizational skills.
* Strong interpersonal relation skills and problem solving skills.
About our company:
Porter and Chester Institute, a leading trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 8 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology.
Our support staff, including Admissions, Financial Aid and other administrative professionals, to our highly qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally.
Click here for more company information: https://porterchester.edu/about-pci
We are an Equal Opportunity Employer.
Monday-Friday 8am-5pm
Records & Registration Specialist
Iowa jobs
The Records and Registration Specialist serves as part of the University Registrar's team dedicated to supporting the residential students, faculty and staff in the mission of Waldorf University. The Records and Registration Specialists reports directly to the University Registrar. The successful candidate must, in keeping with AACRAO's ethics and practices, maintain a professional and courteous attitude and be able to prioritize and complete tasks in a sometimes-high-pressure environment that requires diplomacy and efficiency. Position hours are from 8am - 5pm Monday through Friday with extended hours on occasion during check-in and commencement weekends. During semester breaks, office hours are adjusted during the week to close at 3pm on Fridays. Responsibilities will include, but are not limited to, the following:
Provides high quality service to campus constituencies by producing timely and accurate grade reports, transcripts, verifications of student enrollments/degrees, data reports, and other student information.
Ensures students have appropriate information needed to make informed decisions regarding registration, change of schedule, Pass/Not Pass grading, audit grading, and withdrawing and that the requests are processed sensitively, accurately, and according to University policy.
Interprets and enforces academic rules and regulations.
Manages grade and transcript processing; compiles statistical information and prepares reports.
Accurately records, post and monitor multiple reports to maintain up to date and accurate student records
Advise students, on general academic issues (changing advisors, declaring major/minor fields of study, general education requirements etc.).
Audits potential graduates prior to and at time of graduation.
Answer phone and email inquiries, responding to questions, inquiries, and challenges. (daily)
Assists in the coordination of the semester course schedule, including initial rollover and data entry and subsequent changes; publishes the course schedule information to the web-site and ensures its accuracy and completeness.
Ensures the accuracy and completeness of the Registrar's page(s) on the Waldorf University web-site.
Participates in the planning and implementing of incoming student registration and orientation.
Follows up and responds effectively to inquiries and requests both verbally and in written form.
Manages mass communications sent to the students and faculty to alert them of deadlines, policies, and procedures.
Experience interpreting, applying and explaining complex information and regulations, including, but not limited to FERPA, and related academic policies, procedures or services.
Plays a role in the coordination of Commencement lists, tickets, and logistics.
Other Duties as assigned; flexibility and initiative to take on a variety of projects and tasks.
Requirements:
Associate's degree with one to three years related experience or previous experience in a Registrar's Office. Experience should directly relate to the duties and responsibilities specified.
Experience with database application software and Microsoft Excel a plus.
Familiarity with integrated SQL systems, especially student information systems (Jenzabar a plus)
Familiarity with the organizational structure and general systems of a university, with ability to quickly adapt to the Waldorf culture.
Strong interpersonal skills and ability to work well with broad constituencies, including students, staff, faculty, and administrators.
Strong attention to detail and accuracy; ability to manage multiple tasks and deadlines; ability to work with confidential documents and information.
Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office and an understanding of database construction, management, and retrieval techniques. Experience with SQL, database software and Microsoft Office products. Benefits: This is a full-time, non-exempt,/hourly, and benefit eligible position. Waldorf University offers a comprehensive benefit package including health, life, LTD, 401k match, and tuition benefits for employees and their families, in addition to options in dental, vision, supplemental and voluntary life insurances, and FLEX spending plan. To Apply: Interested and qualified candidates are asked to apply through the link below, upload their application materials including a letter of interest outlining your qualifications, a resume, and contact information for at least three professional references. Final candidate will be subject to a background investigation. Review of applicants will begin immediately and continue until position is filled. More information about Waldorf, visit: *****************************
Check out the Forest City
aerial
video created and produced by Waldorf's very own History Professor, Dr. Kevin Mason, for his “Notes on Iowa” project *******************************************
Since 1903, Waldorf University has created opportunities for learning and service to students seeking well-rounded lives through education by establishing engaging online and residential communities centered on learning and faith.
As a liberal arts university with core values Waldorf offers a curriculum to liberate the way students think so that they may develop a basic understanding and knowledge of how those in a variety of disciplines think and approach life. As a liberal arts university, Waldorf seeks to instill values of service, community, critical inquiry, and lifelong learning in each student and in the very culture of the college community. These values and this education prepare our graduates to understand and contribute to life in our complex and ever-changing world.
Registrar Office Work Study
Marshalltown, IA jobs
Job Title: Registrar's Office Work Study Department: Registrar's Office Reports To: District Registrar Rate of Pay: $10.00 per hour Number of Openings: 1 Summary: The purpose of this position is to maintain the organization and accuracy of student files. Responsible for providing front-end customer services to students regards registration, schedule changes, transcript requests, and the graduation process. This position is cross-trained to provide general customer service to students at the cashier and reception windows as needed.
Job Duties:
* Work closely with the Student Records Specialist at MCC to ensure the smooth transition of student files.
* Manage requests for student records and provide timely customer service to other college departments.
* Alphabetically file or scan current documents. Purge and scan archive/back-files as well.
* Prepare mailings and commencement materials. Shred as needed.
Abilities: Computer skills - Microsoft Office (Word, Excel, etc), Microsoft Outlook email, ability to learn new software. Able to work independently, in a team-oriented environment. Needs to have high attention to detail and high level of confidentiality required. Must maintain college GPA that meets or exceeds the IVCCD Standards of Academic Progress.
Education and Experience: HS Diploma or equivalent.
Iowa Valley Community College District does not discriminate against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the Vice President of Administration, serving as the District Equity Officer, 3702 S. Center Street, Marshalltown, IA 50158, ************, *******************, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: ************** FAX: **************, TDD ************ Email: *****************.
Easy ApplyRegistrar Office Work Study
Iowa Falls, IA jobs
Job Title: Registrar's Office Work Study Department: Registrar's Office Reports To: District Registrar Rate of Pay: $10.00 per hour Number of Openings: 1 Summary: The purpose of this position is to maintain the organization and accuracy of student files. Responsible for providing front-end customer services to students regards registration, schedule changes, transcript requests, and the graduation process. This position is cross-trained to provide general customer service to students at the cashier and reception windows as needed.
Job Duties:
* Work closely with the Student Records Specialist at ECC to ensure the smooth transition of student files.
* Manage requests for student records and provide timely customer service to other college departments.
* Alphabetically file or scan current documents. Purge and scan archive/back-files as well.
* Prepare mailings and commencement materials. Shred as needed.
Abilities: Computer skills - Microsoft Office (Word, Excel, etc), Microsoft Outlook email, ability to learn new software. Able to work independently, in a team-oriented environment. Needs to have high attention to detail and high level of confidentiality required. Must maintain college GPA that meets or exceeds the IVCCD Standards of Academic Progress.
Education and Experience: HS Diploma or equivalent.
Iowa Valley Community College District does not discriminate against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the Vice President of Administration, serving as the District Equity Officer, 3702 S. Center Street, Marshalltown, IA 50158, ************, *******************, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: ************** FAX: **************, TDD ************ Email: *****************.
Easy ApplyPatient Care Coordinator
Centerville, IA jobs
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Benefits
* 401(k) with Match
* Medical/Dental/Life/STD/LTD
* Vision Service Plan
* Employee Vision Discount Program
* HSA/FSA
* PTO
* Paid Holidays
* Benefits applicable to full Time Employees only.
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Care Coordinator
Centerville, IA jobs
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager