Service Specialist jobs at University of Iowa Center for Advancement

Renton Technical College is seeking a WorkFirst Services Specialist. The WorkFirst Services Specialist is part of the Workforce Education and Grants team and will be responsible for administering day-to-day activities for the WorkFirst student population and managing WorkFirst Work Study. This position requires a dependable, self-motivated individual who is a strong multi-tasker, highly organized, and communicates professionally with students and co-workers. This position focuses on ensuring student satisfaction, providing leadership, delivering exceptional customer service, and building strong relationships. The WorkFirst Services Specialist is represented by the Washington Federation of State Employees (WFSE) union at RTC. This is a full-time, classified, and overtime eligible position reporting to the Executive Director of Workforce Education & Grants. The pay range for this role is $53,099.06 - $65,907.54 annually, and salary placement is based on applicable work experience. Additional information can be found on our benefits page and in the Collective Bargaining Agreement. This is a grant funded position; continuation is contingent upon future funding. The priority consideration date for this position is December 28, 2025. Renton Technical College, located southeast of Seattle, has provided quality education in a variety of occupations for over 75 years. Our professional-technical certificate and degree programs offer entry and mid-level training in the areas of allied health, trades, and industry, culinary, business, technology, and automotive. Our outstanding college & career pathways program with classes in adult basic education, English as a second language, and GED preparation is available to those who need additional preparation before entering a training program and for those who simply wish to improve their math and English skills. Career Education and apprenticeships degrees round out our offerings. * Support the college's mission by creating a learning and work environment of mutual respect and fairness, while encouraging creative and critical thinking. * Act as the primary intake specialist answering phones, responding to inquiries, and assisting students. Manage the day-to-day operations of the Workforce office including scheduling, reception office activities, enter purchase orders, maintain program files, and administrative office duties. * Maintain, allocate, and track the WF loaner laptop program and ensure signed contracts are in place prior to distribution. * Collaborate with Workforce team members, faculty, student services and administrators in delivery of comprehensive services to Workforce students. * Develop job opportunities by building effective relationships with campus departments, faculty, and staff to identify employment opportunities and to promote the college's qualified students. * Develop and maintain the WorkFirst online job search portal for students. * Assist students with all aspects of the employment process including interviewing skills, networking, resume writing, and job search techniques. * Maintain currency of WorkFirst federal and state rules and regulations. * Monitor and track WorkFirst program budget expenses by coordinating with the Financial Aid Office and General Ledger Accountant. Reconcile funds on a monthly, quarterly, and annual basis. * Document WorkFirst Work Study awards for students in collaboration with relevant program staff and the financial aid office in line with student quarterly budget. * Provide direction and assistance to students in outlining effective steps toward achieving their career goals as it relates to work study, internships, workshops, and job search efforts. * Prepare and distribute work study application packets; collect all necessary paperwork. * Set up and maintain all student files, tracking, and notifications to students with missing information. Enter confidential student data electronically. Develop new forms as needed. * Track and prepare confidential documents for destruction as directed. * Participate in RTC, WorkFirst, and Workforce Team meetings. * Communicate professionally and effectively, both orally and in writing, with college employees, departments, students, and outside agencies. * Maintain regular attendance and punctuality. * Perform other related tasks as assigned. * Experience working with individuals from diverse backgrounds such as sexual orientation, racial, ethnic, religious, linguistic, gender, age, socio-economic, physical, and learning abilities, and a commitment to an inclusive and equitable working/learning environment. * Two years of experience demonstrating your ability to implement projects in complex systems and understand and comply with government or organizational policies and regulations, * High school graduate or equivalent. * Strong customer service skills, including experience working with individuals whose first language is not English. * Ability to maintain confidentiality, think critically, and exercise independent judgment required. * Proficient computer skills and knowledge of electronic database systems and Microsoft Office, specifically experience creating and editing documents, spreadsheets, and presentations. Previous success learning new computer software programs/platforms required. * Demonstrated ability to promote universal design and accessibility. Proficiency in (or ability to learn within 6 months of hire) the production of accessible content, whether print or electronic. * Effective leadership and interpersonal skills with the ability to work effectively as part of a team. * Effective verbal and written communication skills. * Ability to develop productive working relationships with college faculty and staff. * Demonstrated attention to detail and previous experience maintaining accurate records, managing multiple tasks, and planning or organizing work to meet changing priorities and deadlines. * Ability to represent the college in a positive and professional manner, while using tact, discretion, and courtesy. * Ability to speak a regionally top spoken language other than English is preferred (Spanish, Vietnamese, Russian, Somali, Chinese). WORKING CONDITIONS: Working hours are generally aligned to business hours, Monday - Friday. Occasional evening and weekend work is required. Work is mostly sedentary in nature, performed in an office environment. Frequent use of a computer and exposure to terminal screens is required. Work and meetings may take place across campus. May drive/travel to trainings, conferences, and/or college events. This is mostly an in-person/on-campus position; remote work may occur as business permits. In the interest of providing a healthy, safe and secure educational and work environment, and in order to meet the requirements of federal legislation, it is the policy of Renton Technical College to maintain an alcohol and drug-free workplace for our employees and students. The person hired is required to provide authorization for employment in the United States. All offers of employment are contingent to background checks, including employment and required degree/credential verification. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform successfully in the position. Finalists are required to complete the Sexual Misconduct Disclosure form as required under RCW 288.112.080. Post offer, pre-employment criminal background checks are also required. For questions regarding this position, contact ******************. ______________________________________________________________________ EEO STATEMENT: Renton Technical College provides equal opportunity in education and employment and does not discriminate on the basis of race, color national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veterans or military status, or use of a trained guide dog or service animal, as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Re-authorization Act and Washington State Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. The following college official has been designated to handle inquiries regarding the nondiscrimination policies: Title IX / EEO Coordinator, Vice President of Human Resources 3000 NE 4th Street Renton, WA 98056 *************,***************. Jeanne Clery statement: Notice of Availability of Annual Security and Fire Safety Report: In compliance with Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College's commitment to safety and security on campus, Renton Technical College reports the mandate information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Renton Technical College's Annual Safety and Fire Report is available online at: ************************************************************************************** For information on how to access the RTC Daily Crime Log follow this link:****************************************************************************** We acknowledge that RTC sits uninvited on the ancestral land of the Puget Salish people, including the Duwamish, Suquamish, Snoqualmie, Tulalip, and Muckleshoot Nations. We are grateful to the original inhabitants of this land, upon which we gather and dialogue. We also acknowledge our increasingly virtual world, in which RTC's work is done across multiple indigenous lands, in some cases, away from Puget Salish territories. We thank the original caretakers of our local lands and waters, who are still here. Beyond acknowledgment, we each have an obligation to learn about and support our local tribes. Find out how on our resources page, which includes scholarships for Indigenous students.

Job Responsibilities: Proofreaders shoulder the initial editing burden by reviewing creative content across a variety of media and industries. Responsibilities depend on the employer's needs and sometimes may expand into producing copy and improving processes. Current job opportunities frequently list the following duties for proofreaders: Proofread Written And Digital Work Product-Proofreaders do exactly what their job title suggests: they proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Proofreaders review and markup written work, such as marketing materials (brochures and flyers) and internal documents. Proofreaders also proof digital communications and correspondence, including emails, press releases, and website text. Crosscheck References and Data-Proofreaders are tasked with ensuring the accuracy of content. They verify the accuracy of all referenced facts (e.g., dates, pages, values) and double-check cross-referenced materials (e.g., websites, newspapers). Proofreaders may also be required to maintain source and reference logs to support their work. Review Output for Consistency-Proofreaders also review content with an eye towards campaign, product, or brand consistency. Accordingly, proofreaders are familiar with company-wide work to maintain consistency. Collaborate with Team Members -Proofreaders, working as part of a larger editing team, attend team meetings, provide constructive editorial input, and communicate with team members to effectuate consistent, accurate, and high-quality work product. Improve Editing Processes-Proofreaders are often asked to suggest process improvements. Through their daily exposure to copy and procedures, proofreaders can evaluate and recommend changes to create efficiencies. Job Skills: Proofreaders love the little details, and it shows in their work. The best proofreaders take pride in the quality of their product and are enthusiastic members of the editing team. Along with a bachelor's degree, proofreaders bring the following skills to the editing table: Writing and editing - proofreaders that write well, edit well. So it should be no surprise that successful proofreaders are talented writers. And with good editing comes good proofreading. Proofreaders also are fluent in proofreading symbols, which remain relevant, notwithstanding Word's ubiquitous track changes Computer proficiency - proofreaders work extensively on digital content and word processing software. As print media continues to decline, proofreaders will develop their computer skills to complete their job Detail oriented - a proofreader's attention to detail is the centerpiece of his or her suite of editing qualities. Whether on paper or on screen, a proofreader needs to have a knack for catching the most trivial of errors, along with those most glaring Quick reader - with deadlines always around the corner, proofreaders read and edit quickly without sacrificing quality Resourcefulness - while crosschecking and verifying data, proofreaders track down the appropriate resources and address questions or issues in the copy that might require additional research. When faced with these hurdles, proofreaders know where to find answers to get the project to the finish line Multitasker - proofreaders are expected to manage and prioritize multiple projects at once. These priorities may change from day to day, so proofreaders are both flexible and persistent in their pursuit of the perfect copy

Full-time Description Who We Are Outward Bound USA (OBUSA) is a national non-profit educational organization in the United States, in operation for more than 60 years. Outward Bound's mission is to change lives through challenge and discovery. While ambitious and bold, our vision is a more resilient and compassionate world, with more endurance in response to change and more courage in the face of challenge. Outward Bound programs provide increased access for today's youth to develop social emotional skills and build their capacity to navigate the future with confidence, compassion, and curiosity. Programs are far-reaching - inside city and suburban classrooms and outside in rugged backcountry settings - lasting anywhere from one-day to an entire semester. Outward Bound staff are positive, fun, passionate, mission-driven change makers who uphold a high standard for quality and commitment to our students. We strive to provide educational experiences that are inclusive and relevant for all participants and are committed to organizational improvement in support of an equitable and just society. Position Impact Outward Bound USA aims to support, amplify, and grow the capacity of our regional schools, where students are prepared with 21st-century skills to be ready for work, life, and civic leadership in an evolving world. Our work is guided by an unwavering commitment to our students, equity, adventure, and safety. Guided by a strategic Vision for Impact 2030 between 2023 and 2030, OBUSA supports this work through targeted initiatives designed to: create new and expanded capacity in regional schools by positioning OB as an educational partner to parents, schools, and corporations; accelerate access to the outdoors for underrepresented communities; provide a leading-edge research and development engine that will continuously improve program outcomes; and cultivate a workplace that attracts, develops, and retains the best outdoor educators and administrative professionals in the US. Reporting to the Customer Success Manager, Customer Service Specialists are often the face of someone's first interaction with Outward Bound. By providing excellent customer service and displaying expertise in assisting customers with course selection and other inquiries, the Customer Service Specialists create a positive brand image in the marketplace that, ideally, generates positive feedback and conversation about the excellent service we provide. Our Culture As a leading non-profit educational organization, Outward Bound is designed to embrace challenges. We engage in organization-wide continuous improvement and cultivate a workplace that attracts top talent-like you. This role becomes part of a collaborative organization that is rich with talent, connection, and teamwork, contributing to the expansion of our mission nationwide. Thriving here takes compassion, a learning mindset, and a deep desire to do meaningful work to achieve our goals. At Outward Bound, we are crew, not passengers. Everyone is on the crew, and we all contribute. We share success and view challenges as opportunities. From the office to the wilderness, we grow together. You belong here. Key Functions and Responsibilities Provide excellent customer service Demonstrate expertise in assisting customers with course selection across all product lines, applications, and college credit and scholarships where applicable. Remain up to date on all course offerings, program locations, policies and procedures, and onboarding FAQs. Communicate key consumer insights back into the organization to support learning and development. Effectively address customer concerns during early onboarding. Steward alumni inquiries and redirect them to the appropriate department. Ensure a seamless handoff between national and regional admissions teams Qualify inbound sales leads for handoff to regional schools. Log and report on interactions that will help improve systems and CRM data. Coordinate with regional schools and assist with student transfers when necessary. Execute tactics throughout the full sales cycle. Identify qualified leads, nurture non-qualified leads, pitch, and close Actively manage the list of prospects and report on progress. Utilize tools and technology to scale the scope of lead management. Provide ongoing quality assurance across Outward Bound websites and CRM (Salesforce). Represent the organization at occasional national student recruitment and outreach events such as national gap year fairs, summer program fairs, and school counselor conferences. Engage in outbound communications and relationship-building with key audiences, including gap year associations, school counselors, and educational consultants. Requirements Competencies Cultural Competence: Recognizes and values cultural commonalities and differences. Collaboration: Works effectively as part of a team and contributes to shared goals. Communication: Communicates clearly and effectively in routine situations. Conflict Management: Manages conflict in basic, low-stakes situations, and seeks support from a supervisor when needed. Self-Management: Sets and follows through on basic goals independently and manages more complex goals with guidance and support. Organizational Knowledge: Demonstrates a foundational understanding of the organization and how it functions. Problem Solving: Identifies, understands, and solves basic problems; seeks support for more complex issues. Equanimity: Maintains composure and effectiveness when handling routine stress. Technical Savvy: Demonstrates foundational technical knowledge and actively seeks guidance to build skills in relevant tools and systems. These competencies contribute to the incumbent's effectiveness in meeting the role's demands and supporting organizational goals. Education and Work Experience 2+ years of experience in customer service or a relevant customer-facing role. Proficiency using customer relationship management (CRM) software, such as Salesforce, for lead tracking and documentation. Proficiency with the Microsoft Office suite for general correspondence and reporting. Spanish language skills are a plus. Location and Physical Requirements Permanent work authorization in the United States is required. This is a remote position. We welcome applications from candidates located in the following states: AZ, CO, CT, FL, IA, ID, IL, IN, MA, MD, ME, MI, MN, NC, NM, NY, OR, PA, VT, and WA. Travel of up to 20 days per year is required for in-person conferences, meetings, and collaboration sessions. This role is primarily desk-based and computer-focused. Occasional light lifting (e.g., files or materials) may be required. Ability to work at a computer for extended periods, including repetitive motions such as typing, and sufficient visual acuity to read and analyze data on a screen. Compensation & Benefits Hourly Range: $19.23 - $22.50 per hour (equivalent to approximately $40,000 - $46,800 annually for a 40-hour workweek). In addition to base pay, OBUSA offers a quarterly team commission program that rewards collective success. OBUSA offers a competitive benefits package, including medical, dental, and vision insurance; short- and long-term disability; life insurance; and a retirement plan with employer match. OBUSA offers paid time off (PTO), 10 federal holidays, and paid time off during the last week of the year. In the interest of transparency and pay equity, candidates can expect offers to fall within the lower third of the posted range. Applications (including a cover letter and resume) can be addressed to Rachel Lasky, Customer Success Manager. Position closes January 2, 2026. Outward Bound USA (OBUSA) is an equal opportunity employer and values the inclusion and collaboration among employees of diverse backgrounds and experiences. OBUSA prohibits discrimination against, and harassment of, any employee or applicant for employment because of race, color, religion, sex, gender, pregnancy, genetic information, ethnic or national origin, sexual orientation, marital status, familial status, military or veteran status, qualified individuals with a disability on the basis of the disability, or any other category which may be protected under applicable state or federal law. Outward Bound USA also promotes respect for all people and will not tolerate harassment based on any of these characteristics nor on differences based on gender identity or expression. As we strive to reflect the communities we serve; people of color are strongly encouraged to apply. Salary Description $19.23 - 22.50 (+ up to $6000 in commission/year)

The Facilities Operations Specialist supports Landmark's portfolio of maintenance programs by assuming the responsibilities of the Maintenance Supervisor when a vacancy occurs. This role will partner with the Regional Directors - Facilities to preserve and maintain the value of the assigned assets. This individual must have strong leadership and problem-solving skills and be able to communicate effectively. Reports to: Regional Facilities Director Direct Reports: None Duties/Responsibilities: The duties listed below are an outline of the Facilities Operations Specialist's responsibilities and should not be considered an all-inclusive list. As the needs of the organization change, these duties may be modified as needed. Act as interim Maintenance Supervisor or Technician as the need arises on a property, including on-call duties that may require response on weekends. Conduct annual property assessments and ensure life safety system inspections and preventative maintenance schedules are performed at all sites. Assist site team with performing weekly unit and property inspections and ensure completion of documentation. Assist site managers in planning and executing of the annual turnover process. Ensure all sites are complying with Landmark Policies and Procedures and OSHA guidelines as it relates to maintenance functions. Assist in development of efficient maintenance processes with the goal of preserving the value of the asset and providing excellent customer service. Assist the Community Manager with managing facilities operating budget and make purchases as necessary. Perform inventory evaluation of the maintenance shop and ensure all equipment and supplies are accounted for. Assist with partnering with vendors to obtain bids for necessary site projects. Evaluate the performance of maintenance site staff. Train maintenance site team members on standard operating procedures. Assist with recruiting process for vacant property maintenance positions. Education & Experience High school diploma or equivalent required. Minimum 3 years of facilities maintenance (including HVAC, plumbing and electrical) required. Supervisory experience preferred. Preferred Knowledge, Skills, & Abilities EPA Universal & CPO Certification required. Experience with student housing turnover preferred. Experience with Entrata preferred. Proficient in Microsoft Office Suite. Must be able to manage one's own time effectively. Work Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Travel: Up to 90% Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business. #LI-NH1 The pay for this position is $80-85,000 annually depending on a variety of factors including market factors in the geographical location where the candidate lives. Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: YUPRO Placement Job Description HR Service Representative This is a contract opportunity. This is a 100% remote opportunity (EST hours). About this position We're seeking an HR Service Representative to join our HR Shared Services team, serving as a primary resource for U.S. and Puerto Rico Associates. You will provide accurate information regarding company HR policies and procedures while ensuring compliance with organizational, state, and federal guidelines. This role requires handling inquiries related to benefits, paid time off, leaves of absence, HR system navigation, and employment verifications. The ideal candidate will provide professional, confidential, and high-quality customer service while escalating complex issues to internal HR resources as needed. Job Responsibilities Respond to inquiries via phone, email, and ad hoc reports regarding HR policies, benefits, and leaves of absence. Assist Associates and Managers with navigating HR systems. Document call summaries and process transactions in the case management system. Escalate complex issues to HR Specialists, SMEs, CoEs, or HRBPs as required. Ensure compliance with all business, state, city, and federal regulations, including ERISA and legislative Sick Policies. Cross-train to support business needs and perform special projects as assigned. Serve as the primary contact for HR Regional Office and Distribution Center HR administrators. Maintain confidentiality and apply privacy requirements in all interactions. Skills/Requirements 1-2 years of related experience preferred; entry-level candidates with relevant internships may apply. Comfortable handling a high volume of incoming calls while documenting details accurately. Strong communication, organizational, and interpersonal skills. Exceptional customer service, follow-through, and ability to handle difficult interactions. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Knowledge of HR policies, procedures, and systems. Ability to multitask, work in a fast-paced environment, and remain flexible. Ability to retain knowledge, utilize resources independently, and work under pressure. Preferred Experience HR Representative or Customer Service Representative in a large, fast-paced service environment. Additional Information Contract with potential to convert to permanent Pay Range Pay rate: $19/hour YUPRO Placement is the nation's leading skills-first placement firm, placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract assignments. We represent clients who support inclusive, skills-first hiring practices. YUPRO Placement is an equal opportunity employer.

Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. We are proud to be based in Norway, a country renowned for its rich energy resources and commitment to environmental sustainability. With our headquarters strategically located in Germany, we are well-positioned to leverage the region's expertise and contribute to the country's energy sector growth. Job Description We are seeking a highly motivated and experienced Remote Customer Support Representative to join our team. The ideal candidate will be responsible for managing a team of customer support representatives and ensuring exceptional customer service delivery. Additionally, the Customer Support Representative will handle debt collections and overdue payments for delinquent customers. Responsibilities: - Manage and lead a team of remote customer support representatives - Develop and implement customer service policies and procedures - Monitor team performance and provide coaching and feedback - Handle escalated customer inquiries and issues - Analyze customer feedback and implement improvements to enhance customer satisfaction - Collaborate with other departments to ensure a seamless customer experience - Manage debt collections and overdue payments for delinquent customers Requirements: - Proven experience in a customer support management role - Excellent communication and leadership skills - Strong problem-solving abilities - Ability to work effectively in a remote team environment - Experience with customer support software and tools - Bachelor's degree in Business Administration or related field (preferred) Benefits: - Competitive salary - Remote work flexibility - Health and wellness benefits - Professional development opportunities Qualifications - Proven experience in a customer support management role - Excellent communication and leadership skills - Strong problem-solving abilities - Ability to work effectively in a remote team environment - Experience with customer support software and tools - Bachelor's degree in Business Administration or related field (preferred) Additional Information Please submit your resume and a cover letter outlining your qualifications and experience for the team to contact you.

Berklee is the premier destination for the study of contemporary music and the performing arts. We offer degrees and other programs at our campuses in Boston, New York, and Valencia, Spain, at our Berklee Abu Dhabi Center, and through Berklee Online, the largest worldwide provider of music education. As a member of the communications team in Berklee's Communications and Marketing Division, the Communications and Content Operations Specialist supports our division's efforts to keep our diverse and innovative community informed and engaged through our website, digital signage, email, and other engagement tools. Reporting to the Associate Director of Communications, this role manages our internal communications calendar and supports integrated communications campaigns for operations, major events and initiatives, and institutional updates. This is a highly collaborative and detail-oriented role. Strong interpersonal communication skills, attention to detail, and project management skills are critical to success in this role and ensuring the team can effectively and efficiently meet the institution's needs. This person is expected to have a working knowledge of digital communications platforms as well as best practices and trends. This role is a one-year temporary position to support our team's operations as we prepare to launch a completely redesigned website ecosystem. ESSENTIAL FUNCTIONS/PRIMARY DUTIES AND RESPONSIBILITIES: ● Website Content Management: Manage key web pages, content update processes, and internal announcements; support departments in managing their site content. ● Project Management: Use project management tools (e.g., Airtable and Asana) to manage the team's work and ensure projects stay on track. ● Email Communications: Draft and review copy for email communications; build and send Mailchimp campaigns; and perform Mailchimp code checks. ● Communications Campaigns: Support broad communications campaigns across Berklee, from operations to major events and initiatives to institutional updates. ● Audience Management: Manage Mailchimp audiences (including lists for faculty, staff, and students); keep audiences up to date with appropriate tags. ● Digital Signage: Design slides and curate the Boston campus playlist. ● Data Analysis: Review available data across team's communications platforms to identify trends and opportunities for continuous improvement. ● General Operations: Manage internal communications calendar; develop and maintain team documentation and templates; manage shared inboxes. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: ● Experience: Minimum of 3 years of experience in a digital communications role. Experience in higher education is a plus. ● Technical Skills: Proven experience with Drupal or similar CMS, project management tools (e.g., Airtable, Asana), email marketing platforms (e.g., Mailchimp), content design software (e.g., Canva, Google Slides), and Excel/Google Sheets. ● Attention to Detail: Extremely detail-oriented for accuracy, consistency, and quality. ● Project Management: Demonstrated experience managing projects of varying scopes and depths; excellent prioritization, assessment, and problem-solving skills. ● Communication: Exceptional written and verbal communication skills. ● Digital Communications Knowledge: Demonstrated knowledge of and familiarity with digital communication platforms as well as trends and best practices, especially around accessibility and writing for the web. ● Interpersonal Communication: Strong relationship-building and -nurturing skills, and ability to collaborate with colleagues at all levels of the institution. ● Continuous Learning Mindset: Curiosity and commitment to learning new skills and technologies, and openness to emerging tech, including AI. ● Collaboration and Independence: Equally comfortable and adept with independent work and collaborative work. ● Work Environment: Ability to respond quickly and calmly when urgent communication needs arise; adept at managing multiple projects simultaneously and efficiently. Hiring Range: $67,000 to $79,000; salary dependent on relevant experience and education. This is a fully remote position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************. *Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type:Temporary (Fixed Term)

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and maintaining positive client relationships. Responsibilities: 1. Customer Support: - Respond promptly to customer inquiries via phone, email, or live chat, addressing their concerns and providing accurate information. - Assist customers in troubleshooting product or service-related issues, guiding them through the resolution process. - Ensure timely and effective resolution of customer complaints, escalating complex issues to the appropriate departments when necessary. - Maintain a high level of product knowledge to effectively address customer inquiries and provide appropriate solutions. 2. Account Receivables and Collections: - Monitor and manage accounts receivables, ensuring accurate and timely invoicing to clients. - Follow up with customers regarding outstanding payments, providing friendly reminders and facilitating the collection process. - Collaborate with the finance team to resolve any billing discrepancies or disputes, ensuring prompt resolution and maintaining positive client relationships. - Utilize collection software and tools to track and document all collection activities, maintaining accurate and up-to-date records. 3. Relationship Management: - Build and maintain strong relationships with clients, serving as their primary point of contact for all customer support and account-related inquiries. - Proactively identify opportunities to enhance customer satisfaction and loyalty, providing personalized assistance and tailored solutions. - Collaborate with cross-functional teams, including sales and product development, to address customer needs and improve overall customer experience. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience. Qualifications - High school diploma or equivalent; bachelor's degree preferred. - Previous experience in customer support or a related field is highly desirable. - Strong communication skills, both written and verbal, with the ability to effectively convey complex information to customers. - Excellent problem-solving and decision-making abilities, with a keen attention to detail. - Proficiency in using customer support software and tools. - Familiarity with accounting principles and practices is a plus. - Ability to work independently and in a team-oriented environment. - Exceptional time management and organizational skills, with the ability to prioritize tasks effectively. Additional Information Flexible work hours Company-sponsored events Paid volunteer days Educational opportunities Remote work options Commuter benefits

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Job Description OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representative-coordinating payments and transactions with partners and associates across your designated region. This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment. Key Responsibilities Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution. Manage collections and overdue payments, including negotiating payment plans and settlements. Review and analyze account receivable reports to identify trends, risks, and areas for improvement. Communicate with clients regarding outstanding balances, offering clear and compliant payment solutions. Develop and implement strategies to improve collection efficiency and minimize delinquency rates. Collaborate closely with internal teams, including Sales and Accounting, to resolve client issues and enhance satisfaction. Maintain accurate and up-to-date customer records, including payment logs and communication histories. Meet or exceed monthly collections and reconciliation targets while ensuring high service quality. Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates. Verify and process payment instructions, ensuring timeliness, accuracy, and full compliance with company protocols. Prepare and distribute payment notices, confirmations, and remittance details. Investigate and resolve payment discrepancies and transaction-related errors. Uphold confidentiality, transparency, and compliance across all customer and partner transactions. Requirements Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations. High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred. Proven ability to manage financial documentation and client correspondence with accuracy. Excellent communication, negotiation, and relationship management skills. Strong analytical and problem-solving abilities with high attention to detail. Sound knowledge of Escrow laws and financial compliance frameworks. Ability to work independently and remotely, maintaining consistent productivity and professionalism. Qualifications Excellent customer service orientation and interpersonal communication. Financial acumen and familiarity with reconciliation, invoicing, and payment processing. Strong organizational and time management abilities. Integrity, reliability, and discretion when handling confidential financial information. Proven teamwork and adaptability in dynamic environments. Additional Information We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

ABOUT US: Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients. Biodesix Diagnostic Tests support clinical decisions to expedite personalized care and improve outcomes for patients with lung disease. Biodesix Development Services enable the world's leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics. Our Mission: Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs. Our Vision: A world where patient diseases are conquered with the guidance of personalized diagnostics. For more information, please visit ***************** LOCATION & SCHEDULE: Remote position; must be based within commutable distance to Louisville, CO Monday - Friday THE ROLE: Test Order Operation Specialist I duties will consist of accurately and precisely transferring and entering data from test request forms into an electronic database. Checks work for errors, tracks inventories of consumable items and accurately sends results to medical sites. Handles Patient data in a sensitive and diligent fashion. WHAT YOU'LL DO: Arrange logistics solutions for sample submission (Sample Collection kit supply) Review and validate order information Timely and accurate delivery of reviewed test results WHAT YOU'LL BRING: Test Processing and data entry experience preferable Ability to adapt to emerging situations and respond with a sense of urgency Ability to consistently meet deadlines Organized with attention to detail Strong knowledge of HIPAA regulations, and appropriate use of protected health information Communicate and coordinate with internal departments Must adhere to all standard operation procedures within Quality Management System Has empathy for patients, family members, and health care providers Ability to multitask Handles confidential financial and personal information appropriately Ability to tactfully handle stressful and difficult situations Knowledge of the medical industry High School diploma, required Undergraduate Degree preferred 1-3 years customer service or data entry experience, required. Preference will be given to those with experience in the health care field Experience using CRM software, preferred WHAT YOU'LL GET: Compensation rate of $20.73 per hour Discretionary Bonus opportunity Comprehensive health coverage: Medical, Dental, and Vision Insurance: Short/Long Term Disability and Life Insurance Financial benefits: 401(k), Flex Spending Account 120 hours of annual vacation 72 hours of paid sick time off 11 paid holidays + 3 floating holidays Employee Assistance Program Voluntary Benefits Employee recognition program Individual base compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects. Biodesix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellbeing, connection and belonging, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad. Within the Division of Student and Campus Life (SCL), the SCL-OVP financial and operational support team ensures the effective deployment of Information Technology, Facilities, Accounting, Data-Driven-Decision Capabilities, Risk Management, Management/Financial Reporting, Data and Business Analytics, and Financial Planning support services to departments within the division. Working collaboratively as integrated cross-functional partners, leaders from the SCL-OVP support team strive to enhance day-to-day operational effectiveness, deliver timely business reporting and information to stakeholders, manage key divisional processes, and steward financial and capital resources on behalf of the SCL-VP. Key Responsibilities Student Funding Support: * Audit and process transactions for ~1,300 student organizations to ensure Student Activity Fee (SAF) compliance and accurate account distribution * Manage reimbursements, payments, purchases through CampusGroups for student organizations * Resolve transaction inquiries, collaborate with advisors and student leaders when needed. Administrative & Program Support * Interpret funding guidelines and university policies, providing guidance and resolving moderately complex questions for students, faculty, and staff. Deliver direct support to students via email, phone and in-person Required Qualifications * Associate's degree and/or 2-4 years relevant work experience * Accuracy and attention to detail * Proficient with financial and accounting systems, such as Kuali Financial System, MS Office Suite * Customer service oriented * Excellent written and verbal communication skills University Job Title: Temporary Financial Assistant Job Family: Temporary Finance/Budget/Planning Level: No Grade - Hourly Pay Rate Type: Hourly Pay Range: Refer to Posting Language Remote Option Availability: Onsite Company: Contact Name: Caleb Yu Contact Email: ***************** Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: * Prior relevant work or industry experience * Education level to the extent education is relevant to the position * Unique applicable skills * Academic Discipline To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by "dragging and dropping" them into the dropbox or by using the "upload" icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email ********************. If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice **************, or email at accommodations@cornell.edu. Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing ********************. Notice to Applicants: Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 2025-12-17

Student and Campus Life (SCL) inspires transformation in all Cornell students on their journey of individual, academic and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellbeing, connection and belonging, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. We provide support and services to roughly 25,000 undergraduate, graduate, and professional students on multiple campuses in the U.S. and abroad. Within the Division of Student and Campus Life (SCL), the SCL-OVP financial and operational support team ensures the effective deployment of Information Technology, Facilities, Accounting, Data-Driven-Decision Capabilities, Risk Management, Management/Financial Reporting, Data and Business Analytics, and Financial Planning support services to departments within the division. Working collaboratively as integrated cross-functional partners, leaders from the SCL-OVP support team strive to enhance day-to-day operational effectiveness, deliver timely business reporting and information to stakeholders, manage key divisional processes, and steward financial and capital resources on behalf of the SCL-VP. Key Responsibilities Student Funding Support: Audit and process transactions for ~1,300 student organizations to ensure Student Activity Fee (SAF) compliance and accurate account distribution Manage reimbursements, payments, purchases through CampusGroups for student organizations Resolve transaction inquiries, collaborate with advisors and student leaders when needed. Administrative & Program Support Interpret funding guidelines and university policies, providing guidance and resolving moderately complex questions for students, faculty, and staff. Deliver direct support to students via email, phone and in-person Required Qualifications Associate's degree and/or 2-4 years relevant work experience Accuracy and attention to detail Proficient with financial and accounting systems, such as Kuali Financial System, MS Office Suite Customer service oriented Excellent written and verbal communication skills University Job Title: Temporary Financial Assistant Job Family: Temporary Finance/Budget/Planning Level: No Grade - Hourly Pay Rate Type: Hourly Pay Range: Refer to Posting Language Remote Option Availability: Onsite Company: Contact Name: Caleb Yu Contact Email: ***************** Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email ********************. If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice **************, or email at accommodations@cornell.edu. Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing ********************. Notice to Applicants: Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 2025-12-17

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Job Category: Non-Exempt Hiring Range: 18.25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Supports achievement of key metrics ensuring delivering of a seamless, exceptional student and patient experience across a broad range of processes, applications and customer touch points including voice, email, web chats, texts, and faxes. 2. Helps the Admissions, Enrollment, Registration and Financial Aid processes to address student's reason(s) for their inquiry, answer questions, and assist with students in obtaining services needed. 3. Uses ERP and/or CRM systems to review prospective and current student records to help identify steps and documents needed to assist students in the enrollment and registration process. 4. Provides general information on academic procedures and processes such as student onboarding, academic advising next steps, testing, and academic and financial holds. 5. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications. 6. Instructs students on navigating student portal to execute self-service actions; reviews for completeness submitted forms and paperwork required to complete steps in processes related to registration, advising, and financial aid. 7. Routes and re-routes students to appropriate campus office and personnel, e.g., Financial Aid, Academic Advisors, Registrar, and Business Office for more in-depth information, assistance, and problem resolution. 8. Schedules patient appointments for both primary and specialty care physician visits in accordance with established clinical and insurance requirements to improve access and care coordination. 9. Accesses Electronic Medical Records (EMR) to complete scheduling and registration, confirm appointments, verify information, answer inquiries, and resolve user issues in accordance with established protocols to ensure patient safety, compliance, and departmental policies and procedures. 10. Identifies patient's liability, out of pocket expenses, and advise patients of past due balance. 11. Coordinates referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services. 12. Assures regulatory and compliance requirements follow local payor coverage determinations. 13. Ensures accurate pre-appointment registration. 14. Explains policies, procedures, or services to patients using medical or administrative knowledge. 15. Refers patients to appropriate health care services or resources. 16. Ensures compliance with university and departmental policies and procedures as it relates to personal information, adherence to Health Insurance Portability and Accountability Act (HIPAA) to always safeguard protected personal and health information (PHI). 17. Uses telephony software to answer, coordinate, track, and monitor interactions across multiple channels of communication. 18. Refers patients to appropriate health care services or resources; refers unresolved customer grievances to designated departments for further investigation. 19. Checks to ensure that appropriate actions were taken to resolve customers' problems. 20. Demonstrates University's core values and service values in all interactions. 21. Completes special projects as assigned. 22. Performs other duties as assigned or required. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: 1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. 2. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 3. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 4. Computers and Electronics - Working knowledge of electronic equipment and computer hardware. Skills: 1. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Service Orientation - Proficient skills in actively looking for ways to help people. 5. Social Perceptiveness - Basic skills in being aware of others' reactions and understanding why they react as they do. 6. Time Management - Proficient skills in managing one's own time and the time of others. 7. Self-Direction - Proficient skills in motivating oneself to work independently, as well as working well within teams. Abilities: 1. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand. 2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 4. Written Comprehension & Expression - The ability to read, understand, and communicate information and ideas in writing so others will understand. Physical Requirements and Working Environment: 1. Speech Recognition - Must be able to identify and understand the speech of another person. 2. Speech Clarity - Must be able to speak clearly so others can understand you. 3. Near Vision - Must be able to see details at close range (within a few feet of the observer). 4. Travel - Must be able to travel on a daily and/or overnight basis. 5. May be required to work nights or weekends. 6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards. Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: One (1) year of customer service experience. Preferred Qualifications: 1. Associate or Bachelor's degree. 2. One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience. 3. Knowledge of all academic and Title IV programs, policies and procedures including institutional policies and federal and state regulations. 4. Experience using Banner, Recruit and/or Avaya systems. 5. Knowledge of medical terminology and terminology used by insurance and managed care health plans. 6. Knowledge of Health Insurance Portability & Accountability Act (HIPAA). 7. Experience using NextGen and/or Avaya systems. 8. Bilingual Proficient in English and Spanish. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

The University of Iowa Health Care Department of Radiology is seeking a Clinical Services Specialist. Provide support of UI Health Care patient access services in the Department of Radiology to ensure effective and efficient delivery of excellent health care services through frontline clinic operations support. Duties include providing reception coverage, coordination of patient appointment scheduling and obtaining/completing required documentation, requiring knowledge of the UI Health Care Epic system. Included in general functions are appointment scheduling via telephone, use of the work queues, and coordination/communication with multiple departments and external constituents. Provide high level customer service and ensure patients have an excellent experience by following the "Standards of Excellence" guidelines and upholds best practices set forth by the Department of Radiology and UI Health Care. Duties Include: * Schedule patient appointments and tests and coordinate appointments with other University of Iowa Health Care departments utilizing the EPIC systems to check and verify appointment availability, always assuring compliance with established guidelines * Prepare external Radiology referrals for scheduling * Schedule and coordinate patient appointments within multiple areas of Radiology * Coordinate appointments with clinics and specific providers * Identify trends by communicating to the manager to facilitate opportunities for process improvement and modifications to the EPIC Radiant scheduling workflows * Work with Radiology staff, clinics and referring physicians concerning policies and regulations as related to Radiology pre-authorizations * Explain the scheduling policies as needed through written and oral communications * Assist in documenting scheduling guidelines in OneNote * Handle orders from providers for external Radiology exams to be stored and interpreted * Provide reception coverage * Collaborate with peers and co-workers to enhance the delivery of care in Radiology * Answer incoming clinic calls, field and answer questions, schedule appointments, route calls and relay messages appropriately. Work with numerous distractions and interruptions * Assists with resolving immediate scheduling issues by working directly with modality supervisor. Notifies supervisor of unresolved scheduling issues * Receive inquiries from within and outside the university and resolve within scope of responsibility, referring as appropriate and advising staff on policies and procedures * Make recommendations for improvements to processes and quality of provided services to achieve patient/customer satisfaction * May perform other duties as assigned. The information contained herein is not intended to be an exhaustive list of all responsibilities required of individuals performing this job. University of Iowa Health Care-recognized as one of the best hospitals in the United States-is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives. Percent of Time: 100% Schedule: Tuesday - Friday with flexibility to cover 8-hour shifts. Start times between 6:30 AM and 8:30 AM depending on department needs. Saturday 7:00-3:30 Rotation: Holidays scheduled on a rotating basis Benefits Highlights: * Regular salaried position. Located in Iowa City, Iowa * Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans * For more information about Why Iowa? Click here Education Required * A Bachelor's degree or an equivalent combination of education and experience. Experience Requirements * Minimum six months of administrative work in a health care setting * Knowledge of clinical scheduling and coordination of patient activities * Excellent written, verbal, and interpersonal communication skills * Ability to maintain professionalism while handling difficult situations with callers and customers * Experience working in customer service * Demonstrated ability to handle complex situations with minimal supervision * Proficiency in computer software applications, including Microsoft Office Suite Desirable Qualifications * Demonstrated attention to detail * Excellent organizational skills * Experience working with EPIC * Knowledge of medical terminology * Experience working with data * Experience working in an outpatient healthcare setting * Demonstrated ability to resolve issues related to customer concerns or workflow changes and challenges. * Knowledge of University of Iowa policies, procedures, and regulations. Application Process: To be considered, applicants must upload a resume and a cover letter (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 14 calendar days. Applications will be accepted until position is filled. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. For additional questions, please contact ************************. Additional Information * Classification Title: Clinic Services Specialist * Appointment Type: Professional and Scientific * Schedule: Full-time * Work Modality Options: On Campus Compensation * Pay Level: 3A Contact Information * Organization: Healthcare * Contact Name: Kimberly Wiley * Contact Email: ************************

Lewis Central Community School District is looking for part-time school-year and varied hour Nutrition Services Associates. Positions are available at all buildings and placement will be determined through interview with the Nutrition Services Director. POSITION TITLE: Nutrition Services Associate FLSA: Part-Time, Hourly, Non-Exempt REPORTS TO: Nutrition Services Manager Summary: Maintains the District's school facilities in such a state of operating excellence that they present no problems or interruptions to the educational program. Basic Duties (not all inclusive): Prepares foods and service areas under direction of the manager or cook Provides service to students and staff during breakfast and lunch service Use various pieces of kitchen equipment such as dish machines, slicers, choppers, ovens, and other cooking equipment Cleans kitchen equipment, kitchen area, lunchroom, and other work areas Cross trains in all areas of the kitchen (cashier, dishwasher, prep cook, etc.) Other duties may be assigned Qualifications: Education: High School diploma or general education degree (GED) preferred but not required Experience: Previous food service experience preferred but not required (additional pay given for verified relatable experience) Hours/Schedule: Nutrition Services Associates are part-time employees and are scheduled between 3-6.5 hours per day. This position is expected to work all student days (approximately 177 days). Nutrition Services Associates may be required to attend professional development sessions on non-student days as well. Rate of pay: The current base rate for nutrition services associates is $14.00 per hour. Depending on previous work experience or any relatable education or certifications you may hold, this rate could increase by $1.00 to $2.00 more per hour. Final determination of applicants individual starting pay rate will be determined by the Business Office/HR. Benefits: As a part-time school-year employee scheduled daily Monday through Friday on student attendance days, this position is eligible for a $20,000 life insurance policy at no cost and has the option to enroll in a few supplemental insurance programs (vision, accident/critical illness). All staff are automatically enrolled from day one, in the state sponsored retirement program, IPERS. The District contributes 9.44% of your wages to this. IPERS requires that you contribute 6.29% of your wages. Paid Leaves/Holidays: The District offers both paid sick leave and paid personal leave along with 5 paid holidays for part-time school-year employees; Labor Day, Thanksgiving Day, Christmas Day, New Year's Day, and Memorial Day. Only part-time school-year custodians are eligible for paid leaves and holidays.

The Program Service Representative job involves setting, delivering, stocking our product and maintaining the overall program presentation at customer facilities. As a Program Service Representative, you are responsible for the management of onsite/remote CPS Program operations and providing best in class service standards by maintaining established inventory levels, while adhering to established safety standards, consistent communication, and issue escalation. Schedule: Monday - Friday, 6:30am - 3:00pm CORE RESPONSIBITLIES include the following and all other duties assigned: * Accurately stock product for multiple customer programs by filling or swapping product bins in customer locations, ensuring optimal inventory levels. * Transport product to customers as necessary. * Drive program growth through setup of new customer programs, expansion of existing customer programs, and forwarding expansion opportunities to appropriate organizational departments. * Monitor and maintain optimal inventory levels by using VMI platforms and appropriate equipment to place orders when necessary. Review open orders. * Maintain expert knowledge of program systems and operations * Maintain equipment, a clean and organized workspace, and professional customer relationship interaction standards, including appearance. * Actively communicate with internal and external stakeholders. Resolve any issues that may impact customer programs or service levels. Identify opportunities to improve productivity, customer programs, and communication. * Comply with all organizational policies and procedures, including internal and customer safety standards. * All other duties as assigned. EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES: * High school diploma/GED required * 1-2 years of material handling or warehouse experience * Minimum of 2 years' experience in customer management * The employee is regularly required to lift 30 to 60 pounds. This position requires a person to be on their feet for up to 8 hours a day to perform duties * Work is performed in customer's facilities and will have a wide range of work conditions, including summer and winter driving conditions * Basic computer knowledge including Microsoft Office * Ability to communicate effectively with both verbal and written communications with all departments within an organization * Ability to solve practical problems * Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicit customer feedback, and manage difficult customer situations Pay: $22.00 per hr Pay is based on several factors which vary based on position. These include labor markets and, in some instances, may include education, skills, work experience and certifications. You may also be eligible to participate in an annual incentive bonus. An incentive bonus, if any, depends on various factors such as organizational performance. The Würth Difference: * Proactive supply chain solutions customized to your business, your industry * Industrial products and services delivered with prompt, personal attention * Inventory management solutions that keep your production line moving smoothly * Complete program support from initial design, to implementation, training, to ongoing analysis Why Würth: * Maternity/Paternal leave after 1 year of service * Tuition Reimbursement eligible after 1 year of service * Health benefits and programs - medical, vision, dental, life insurance and more * Additional benefits 401(k), short term disability, long term disability * Paid Time Off, accrued per pay period, additional day earned per year of service * 10 paid holidays EEOC STATEMENT: The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions. Under moderate supervision, this position provides department support, manages department processes, and ensures smooth running of the Adult Education and Literacy office. This position must be able to provide exceptional customer service both over the phone and in a high traffic office setting. Persons in this position must also work on a cross functional team that supports all aspects of program support, data entry and student outcomes. Persons in this position will typically work 10 hours per week, Monday-Thursday from 4:30pm-7:00pm, but may be asked to help with coverage during the day Monday-Friday as needed. UNIVERSAL CORE COMPETENCIES: * Advocate for Continual Improvement- empowering each other to identify opportunities for excellence. * Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions. * Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment. * Perseverance- commitment to excellence even in the face of adversity or delay in achieving success. * Lead- regardless of title, through positive influence. * Answer and/or re-direct basic inquiries from internal and external customers either via phone calls, email or in person. * Assist with information sessions, scheduling student appointments, and intaking student demographics and documents. * Perform various office clerical duties including filing, typing, scanning, and after the class processing of student records * Process registrations, cancelations, and transfers for Adult Basic Education and ELL students * Review/enter courses and classes into the non-credit and federal reporting system * Utilize Kirkwood's software system to assist with room scheduling. * Enter student outcomes for student records * Complete data audits for accurate student records * Assist in mailings to students or other external partners * Assist with department activities, meetings such as catering, supplies and scheduling * Perform other duties as assigned PERFORMANCE EXPECTATIONS: * Be able and willing to represent the college in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. * Ability to provide service in a courteous, prompt, professional and efficient manner * Read, understand, and express oneself clearly and effectively in oral and written form. * Ability to work in a cross-functional team-based environment and collaborate with others in setting goals and problem solving. * Establish and maintain good working relationships with students, colleagues, and general public. * Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences. The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Position involves working in an office setting. Occasional (10-33%) standing, pushing, pulling and grasping. Frequent (34-66%) reaching and viewing a computer and other types of close visual work. Constant (67-100%) sitting, walking, repetitive motion, talking and hearing. * High school diploma or equivalency plus two years related experience; or an Associate's degree in a related field. * Possess a good working knowledge of personal computers and Microsoft Office products, with an emphasis on Word and Excel. * Knowledge of standard office equipment. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: * Associate's degree in a related field * Experience in an educational setting EEO/AA STATEMENT: It is the policy of Kirkwood Community College not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd. SW, Cedar Rapids, IA 52404,************,*******************, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone:**************FAX: **************, TDD ************ Email:*****************. WHY KIRKWOOD: Kirkwood Community College prides itself on fostering a diverse workforce and values unique perspectives throughout its campus community. The college is a convenient, innovative, visionary educational leader striving to remain affordable and accessible. With more than 140 majors and programs, Kirkwood boasts 16,000 annual college-credit students while maintaining one of the lowest tuitions in the state. All degree-seeking students are eligible for federal financial aid and the college offers more than $3 million in scholarships each year to students from all walks of life. Review of applications will continue until the position is filled.

This position is responsible for the operations and general merchandise of the Iowa Western Community College - College Store. * Orders and maintains inventory of general merchandise including clothing, gifts, good, school supplies, and electronics for resale in the College Store * Documents purchase orders, receiving documents, and invoices in the inventory control program * Markets merchandise and promotes the College Store via promotional sales events, social media, and community student and internal department outreach * Creates merchandise displays and plan-o-grams for store sets on a regular basis * Oversees daily sales operations including customer service, cashiering, returns, point of sales system, balancing and counting drawers, and closing the store * Conducts monthly and year end inventories * Updates and designs all online communications including College Store website, emails, and other social media pages * Demonstrates IWCC's core mission, vision and values * Other duties as assigned * High school diploma or GED * Strong project management skills * Excellent verbal and written communication skills and ability to articulate with diverse groups of people including co-workers, students, business contacts and at various levels from front-line to administration * Strong computational ability to include mathematic calculations. * Strong organizational skills including the ability to multi-task, to meet deadlines, to produce error-free final products, and to manage time and output * Excellent customer service skills required * Proficient use of Microsoft Office and Adobe Photoshop and Illustrator * Ability to read, write and speak English fluently * Ability to function collaboratively as part of a fast-paced, customer oriented team * Professional in communications, appearance, relationships, and responsiveness * Positive attitude * Ability to maintain strict confidentiality at all times * Ability to pass a background check * Self-starter with the ability to perform with little or no direct supervision * Ability to lif tup to 30lbs * The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone and basic office equipment * While performing the duties of this job, the employee is regularly required to talk and hear * Ability to drive company owned or personal vehicle. Cognitive Requirements: (as presently performed to accomplish essential functions) * Reading, Writing, Calculating * Social Interaction Skills * Reasoning/Analysis * Works with Minimal Supervision

To assist with the smooth and efficient operation of the Kids Connection (KTC) program, with primary responibilites related to managing accounts that participate in financial assistance programs and following up on delinquent accounts. Qualifications, Certifications and Experience High school graduate with some post-secondary training/education preferred Two years of related experience preferred Performance Responsibilities Professional Assist the Childcare Manager in carrying out day-to-day operations necessary for the smooth and efficient functioning of the Kids Connection program, including duties related to managing all aspects of students/families participating in financial assistance programs Be knowledgeable of and follow all Iowa Department of Health and Human Services (HHS) policies and procedures related to Kids Connection licensing and the HHS Child Care Assistance Program Manage all aspects of financial assistance programs utilized by the Kids Connection program, including the HHS Child Care Assistance Programs, assistance available through the United States military and Veterans Affairs, self-provided financial assistance, and others that may become available Identify delinquent accounts and work with parents and staff to bring accounts back in to good standing in a proactive, timely, and professional manner Exercise a high level of organization and attention to detail Generate weekly reports to identify issues and assess fees as needed Communicate effectively with parents and staff Research, gather, and organize pertinent data as needed Maintain accurate records as needed Successfully, efficiently, and accurately process transactions and maintain student records via provided registration software (Eleyo) Communicate accurate information to KTC parents, staff, and school district personel as needed Assist KTC Specialist as needed Exercise strong customer service and public relation skills Maintain a high level of confidentiality Demonstrate competence in computers and operation of office equipment Take initiative to learn new systems, softwares, and/or processes as required Answer office telephone and emails and respond appropriately Greet and assist visitors and prospective participants in a friendly and professional manner Personal Relate well with children, understanding their developmental needs Contribute to creating a positive work environment by being engaged and serving as a positive role model and representative of the department/district Maintain positive relationships and effective communication/collaboration with co-workers, parents, community members and participants of all ages Demonstrate initiative and ability to follow direction with minimal supervision Maintain confidentiality, demonstrate integrity and be respectful of others Be a life-long learner, taking advantage of professional growth opportunities Handle multiple tasks as assigned and complete work in a timely manner Follow and enforce district/department/program policies and procedures Display dependability by being on-time and present during scheduled work, being accountable for work productivity and actions Communicate effectively both in writing and orally through clear speaking and listening skills Possess appropriate levels of enthusiasm, sense of humor, patience Control work environment as needed to ensure quality program implementation Focus on the environment, anticipating and understanding protocol in regards to safety of participants Provide instruction/leadership/management of program implementation related to specific job responsibilities Perform light to moderate manual labor to assist with implementation of program Demonstrate ability to grasp and adjust to new and changing situations General Work days/hours may vary depending upon program needs Arrive on time, ready to work and works consistently until the end of schedule Primary location is JCSD District Office or other assigned location Performs other duties as assigned by immediate supervisor or higher level leadership Performance evaluation conducted by direct supervisor Work Schedule: Monday-Friday 8:00am-12:00pm, year round Benefits: Iowa Public Employees Retirement System (IPERS) Employee assistance program Paid leave and holidays Tuition reimbursement