Medical Assistant jobs at University of Kentucky - 40 jobs

The Medical Assistant (MA) will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stocking clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults . The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK Healthcare behavioral expectations for service excellence. The starting pay for this position was recently adjusted. The minimum hourly rate for this position will now be $18.20/hour. All pay rates will be based on candidate's experience. Skills / Knowledge / Abilities N/A Does this position have supervisory responsibilities? No Preferred Education/Experience One or more years clinical experience preferred. Deadline to Apply 01/21/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Primary Location: Work from Home - KYAddress: P.O. Box 909 Louisville, KY 40201-0909 Shift: First Shift (United States of America) Summary: About UofL Health: UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. Affiliated with the University of Louisville School of Medicine, UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials, collaboration on research and the development of new technologies to both save and improve lives. With more than 13,000 team members - physicians, surgeons, nurses, pharmacists, and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.: Position Summary and Purpose This position plays an integral role in the recovery of denied reimbursement for hospital services rendered to a patient by providing a comprehensive review of a members' clinical information and comprising a verbal or written response depicting why the services were medically necessary. Team members will be responsible for the identification, mitigation, and prevention of clinical denials including medical necessity and authorization issues. Team members will manage complex patient accounts with precision and accuracy while analyzing medical records to formulate compelling clinical arguments. Efforts will apply to pre claim edits as well as pre- or post-payment audits from insurance carriers or designated third part vendors. Team members will interact as needed with internal customers to include but not limited to hospital staff, physicians and their offices, and other revenue cycle team members. This position will maintain reporting and collaborate with the Payor Relations and Contracting Department during contract negotiations and settlements on denial issues and payment variances impacting payment from third party payers for consideration. Essential Functions: Prepare strong appeal letter(s) based on clinical documentation, evidence-based clinical guidelines, and knowledge using nationally accepted criteria, medical literature if applicable, healthcare statutes and payor requirements. Denial issues may include: post-discharge medical necessity, DRG validations, retroactive prior authorizations, Recovery Audit Contractor (RAC) and other claim audits. Utilizes clinical knowledge and defined standards of care to proactively identify inappropriate admit status based on evidence-based clinical guidelines, i.e. Milliman Clinical Guidelines (MCG) and InterQual Criteria. Ensures clinical interventions are appropriate for the admitting diagnosis and reflects the standard of care as defined by the medical staff and health system. Analyze medical records or other medical documentation to determine potential for appeal or validate services, tests, supplies, and drugs for accuracy related to the billed charges. Communicates with physicians and multidisciplinary health system team members to effectively utilize all available resources to ensure a strong and efficient appeal is submitted. Shift Requirements: Shift Length (in hours): 8 # Shifts/Week: 5 Overtime Required: ☐ Infrequently ☐ Sometimes ☐ Often ☒ n/a (exempt position) Other Functions: • Research commercial and governmental payor policies, regulations, and clinical abstracts related to claims payment to evaluate and appeal denied claims. • Perform timely follow-up on account appeals with understanding of patient accounting documents such as: UB04, Explanation of Benefits (EOB). • Perform retrospective authorization requests for services already performed as needed. • Supports billing staff by reviewing accounts before claim submission to prevent clinical denials. • Assist in tracking/maintaining quantitative and qualitative reviews for data trending, outcomes, and success rate of appeals. • Supports global denial prevention and mitigation efforts throughout the health system by attending denial prevention meetings and/or payer representative meetings. • Maintain compliance with all company policies, procedures, and standards of conduct. • Performs other duties as assigned. Additional Job Description: Job Requirements (Education, Experience, Licensure and Certification) Education: • Licensed/certified healthcare professional, such as LPN, RN, OTR, or other clinical license (required). • Bachelor's degree in clinical occupation, such as BSN (preferred). Experience: • 3-5 years of clinical experience (required). • Experience with appeals and/or denial processing (preferred). • Clinical nursing experience working in a hospital setting - ER, Critical Care, or Diagnostic Services (preferred). Licensure: • Active, unrestricted registered clinical license (required). Certification: • CCM (certified case manager), CPUM (certified professional in utilization management) or other relevant certification (preferred). Job Competency: Knowledge, Skills, and Abilities critical to this role: • Knowledge of medical terminology. • Working knowledge of InterQual, Milliman Care Guidelines, and Coding Rules and Guidelines. • Critical thinking skills. • Strong oral and written communication skills. • Advanced Microsoft Office knowledge. • Ability to foresee projects from start to finish. Language Ability: • Must be able to communicate effectively in both verbal and written formats. Reasoning Ability: • Ability to read and interpret documents, i.e. contracts, claims, instructions, policies, and procedures in written (in English) form. • Ability to think critically to define problems, collect data, and establish facts to execute sound financial decisions regarding patient account(s). • Ability to analyze and interpret information on electronic remittances / EOBs / EOPs. • Ability to analyze data, identify trends and implement improvements. Computer Skills: • Moderate to advanced computer proficiency including knowledge of MS Excel, Word and Outlook • General computer knowledge and working with electronic filing systems. Additional Responsibilities: • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times. • Maintains confidentiality and protects sensitive data at all times. • Adheres to organizational and department specific safety standards and guidelines. • Works collaboratively and supports efforts of team members. • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: • Honoring and caring for the dignity of all persons in mind, body, and spirit • Ensuring the highest quality of care for those we serve • Working together as a team to achieve our goals • Improving continuously by listening, and asking for and responding to feedback • Seeking new and better ways to meet the needs of those we serve • Using our resources wisely • Understanding how each of our roles contributes to the success of UofL Health

Primary Location: Bluegrass Cardiology Associates - CMGAddress: 1900 Bluegrass Ave Medical Plaza 2, Suite 103 Louisville, KY 40215 Shift: Summary: The Medical Assistant, Certified (clinic based) assists the medical team in providing quality care to all patients. Medical assisting duties include patient triage, vital signs, patient history, EKG, injections, and using the electronic health record.: Essential Functions: Obtains medical history, triage patients, record vitals Reconciles medication list in EHR Responds timely and appropriately to tasks Reports any abnormal results to physician immediately (i.e. labs, etc.) Ensures all appropriate patient information is scanned into EHR Assists physician in exam room as needed (i.e. suture/staple removal, dressing changes, minor surgical procedures) Contacts medical facilities or department to schedule surgery/test or hospital admissions Codes all diagnosis and procedures appropriately to obtain insurance authorizations/appeals Explains surgical procedures/processes to patients and families Maintains physician's surgery schedules Answers multi-line phone system, triage calls, and direct messages to appropriate personnel and locations Schedules new and established patient appointments; register patients by obtaining paperwork, insurance cards, and copayments Other Functions: Maintains clean exam rooms Completes KASPER query for appropriate medications Completes school/work statements, FMLA paperwork, and other patient forms Checks patients out and schedule any necessary follow up appointments Orders of office supplies, maintain waiting area, and make new patient packets General office maintenance and housekeeping Complete reporting and tracking as requested Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times Performs other duties as assigned Notes on Qualifications: The employee is required to obtain a medical assisting certification (CMA, CCMA, or RMA) from a nationally recognized organization within 90-days of hire if not certified at time of hire. Continued maintenance of this certification is required for this position. Furthermore, in lieu of the work experience requirement, documented evidence of an externship completed in a medical office will be accepted Additional Job Description:

Primary Location: Ambulatory Care Building - ULP - AMGAddress: 550 South Jackson St. Louisville, KY 40202 Shift: First Shift (United States of America) Summary: Medical assisting duties include patient triage, vital signs, patient history, injections, scheduling tests and procedures per Physician orders and using the electronic health record.: Essential Functions: Obtain medical history, triage patients, record vitals. Reconcile medication list in EHR Responds timely and appropriately to tasks. Gives injections per physician order, Hepatitis A&B, PPD and flu vaccine. Reports any abnormal results to physician immediately (i.e. labs, etc.) Schedule tests and procedures per physician orders. Maintains clean exam rooms. Complies with HIPAA privacy and security requirements to maintain patient confidentiality at all times. Adheres to organizational policy and procedure. Other duties as assigned Shift Requirements: Shift Length (in hours): 8 # Shifts/Week: 5 Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often Other Functions: Maintain compliance with all company policies, procedures and standards of conduct. Comply with HIPAA privacy and security requirements to maintain confidentiality at all times. Performs other duties as assigned. Education: High school diploma or general equivalency diploma (GED) Medical assistant certification from a nationally recognized organization (Such as: CMA, CCMA, or RMA), required. Medical Assisting Degree, preferred. Experience: Minimum one year of working in a medical facility as a medical assistant and or documented evidence of externship completed in a medical office, preferred. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience. Licensure: No license required Certification: CCMA certification BLS certification Knowledge, Skills, and Abilities critical to this role: Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to family & geriatric medical practice. Knowledge of information that must be conveyed to patients and families. Skill in performing medical assistance task appropriately. Skill intact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize, and complete delegated tasks. Ability to demonstrate compassion and caring dealing with others. Language Ability: Must be able to communicate effectively in both verbal and written formats. Reasoning Ability: Ability to critically think through complex patient situations, process improvements, evidence-based practice. Additional Responsibilities: Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times. Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of UofL Health Additional Job Description:

Primary Location: Brandenburg Family Medicine - CMGAddress: 815 Hillcrest Dr Apt C Brandenburg, KY 40108 Shift: First Shift (United States of America) Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.: A non-exempt position responsible for performing a variety of duties in the medical practice including: medical assisting and X-ray. Responsible for operating radiographic equipment to make radiographs of designated portions of the body under the direct order of a physician and in accordance with radiation safety procedures. Graduate of an accredited School of Radiologic Technology and registered by the American Registry of Radiologic Technologists or registry-eligible required. CPR Certification and previous healthcare experience preferred. Must be certified by the state of Kentucky. Essential Functions: Greets patient, confirms image to be taken, and explains X-Ray to patient. Takes X-Ray exposures of patient following protocol for position of body, intensity of radiation, and time of exposure. Processes film and inspects images to determine that images meet the requirements of the radiologist. Maintains equipment and examination room, stores film, and keeps inventory of related supplies. Prepares patient information files showing patient's name, date of x-ray, and type of exam done. Fulfills patient care responsibilities as assigned that may include: checking schedules and organizing patient flow, accompanying patients to exam/procedure room, assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exams, collecting patient history, performing screenings per provider guidelines, assisting physicians with various procedures, charting, relaying instructions to patients/families, answering calls, and providing pertinent information. Fulfills environmental responsibilities as assigned that may include: setting up instruments and equipment according to department protocols, cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control, cleaning sterilizer according to scheduled maintenance program and keeping appropriate records, ordering, sorting, storing supplies, and restocking exam/procedure rooms. Fulfills clinical medical assisting responsibilities which vary according to state law, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving, checking vital signs, physical examination preparations, drug administration through various routes including injections, prescription verifications with physician's orders, minor surgery assists including surgical tray set-up, pre/post-surgical care, applying dressings, suture removal, biohazard waste disposal and monitoring, laboratory procedures in accordance with Occupational Safety and Health Administration(OSHA) guidelines, quality control methods, CLIA waived testing, capillary punctures and venipunctures; specimen handling such as urine , throat, vaginal, stool and sputum; electrocardiography including mounting, emergency triage, and first aid. Other duties as assigned Shift Requirements: Shift Length (in hours): 8 # Shifts/Week: 5 Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position) Additional Job Description: Education: High school diploma or general equivalency diploma (GED) Medical assistant diploma from accredited vocational institution, or community college course in medical assisting. Associate degree in Radiological Technology from accredited x-ray technical program Experience: Minimum one year of working in a medical facility as a medical assistant/lmr (preffered) Licensure: No Certification: BLS certification

Primary Location: JHHS - Med Center NE - ULP - CMGAddress: 2401 Terra Crossing Blvd Louisville, KY 40241 Shift: Rotating (United States of America) Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.: A non-exempt position responsible for performing a variety of duties in the medical practice including: medical assisting and X-ray. Responsible for operating radiographic equipment to make radiographs of designated portions of the body under the direct order of a physician and in accordance with radiation safety procedures. Graduate of an accredited School of Radiologic Technology and registered by the American Registry of Radiologic Technologists or registry-eligible required. CPR Certification and previous healthcare experience preferred. Must be certified by the state of Kentucky. Essential Functions: Greets patient, confirms image to be taken, and explains X-Ray to patient. Takes X-Ray exposures of patient following protocol for position of body, intensity of radiation, and time of exposure. Processes film and inspects images to determine that images meet the requirements of the radiologist. Maintains equipment and examination room, stores film, and keeps inventory of related supplies. Prepares patient information files showing patient's name, date of x-ray, and type of exam done. Fulfills patient care responsibilities as assigned that may include: checking schedules and organizing patient flow, accompanying patients to exam/procedure room, assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exams, collecting patient history, performing screenings per provider guidelines, assisting physicians with various procedures, charting, relaying instructions to patients/families, answering calls, and providing pertinent information. Fulfills environmental responsibilities as assigned that may include: setting up instruments and equipment according to department protocols, cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control, cleaning sterilizer according to scheduled maintenance program and keeping appropriate records, ordering, sorting, storing supplies, and restocking exam/procedure rooms. Fulfills clinical medical assisting responsibilities which vary according to state law, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving, checking vital signs, physical examination preparations, drug administration through various routes including injections, prescription verifications with physician's orders, minor surgery assists including surgical tray set-up, pre/post-surgical care, applying dressings, suture removal, biohazard waste disposal and monitoring, laboratory procedures in accordance with Occupational Safety and Health Administration(OSHA) guidelines, quality control methods, CLIA waived testing, capillary punctures and venipunctures; specimen handling such as urine , throat, vaginal, stool and sputum; electrocardiography including mounting, emergency triage, and first aid. Other duties as assigned Shift Requirements: Shift Length (in hours): 8 # Shifts/Week: 5 Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position) Additional Job Description: Education: High school diploma or general equivalency diploma (GED) Medical assistant diploma from accredited vocational institution, or community college course in medical assisting. Associate degree in Radiological Technology from accredited x-ray technical program Experience: Minimum one year of working in a medical facility as a medical assistant/lmr (preffered) Licensure: No Certification: BLS certification

Primary Location: The Springs Medical Center - ULP - AMGAddress: 6420 Dutchmans Pkwy Louisville, KY 40205 Shift: First Shift (United States of America) Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.: Medical assisting duties include patient triage, vital signs, patient history, injections, scheduling tests and procedures per Physician orders and using the electronic health record. Essential Functions: Obtain medical history, triage patients, record vitals. Reconcile medication list in EHR Responds timely and appropriately to tasks. Gives injections per physician order, Hepatitis A&B, PPD and flu vaccine. Reports any abnormal results to physician immediately (i.e. labs, etc.) Schedule tests and procedures per physician orders. Maintains clean exam rooms. Complies with HIPAA privacy and security requirements to maintain patient confidentiality at all times. Adheres to organizational policy and procedure. Other duties as assigned Shift Requirements: Shift Length (in hours): 8 # Shifts/Week: 5 Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position) Other Functions: Maintain compliance with all company policies, procedures and standards of conduct. Comply with HIPAA privacy and security requirements to maintain confidentiality at all times. Performs other duties as assigned. Job Competency: Knowledge, Skills, and Abilities critical to this role: Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to family & geriatric medical practice. Knowledge of information that must be conveyed to patients and families. Skill in performing medical assistance task appropriately. Skill intact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize, and complete delegated tasks. Ability to demonstrate compassion and caring dealing with others. Language Ability: Must be able to communicate effectively in both verbal and written formats. Reasoning Ability: Ability to critically think through complex patient situations, process improvements, evidence-based practice. Additional Responsibilities: Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times. Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. Additional Job Description: Education: High school diploma or general equivalency diploma (GED) Medical assistant certification from a nationally recognized organization (Such as: CMA, CCMA, or RMA), required. Medical Assisting Degree, preferred. Experience: Minimum one year of working in a medical facility as a medical assistant and or documented evidence of externship completed in a medical office, preferred. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience. Licensure: No license required Certification: CCMA certification BLS certification

Primary Location: UofL Outpatient CenterAddress: 401 E. Chestnut St. Louisville, KY 40202 Shift: First Shift (United States of America) Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.: A non-exempt position responsible for performing a variety of duties in the medical practice including: medical assisting and X-ray. Responsible for operating radiographic equipment to make radiographs of designated portions of the body under the direct order of a physician and in accordance with radiation safety procedures. Graduate of an accredited School of Radiologic Technology and registered by the American Registry of Radiologic Technologists or registry-eligible required. CPR Certification and previous healthcare experience preferred. Must be certified by the state of Kentucky. Essential Functions: Greets patient, confirms image to be taken, and explains X-Ray to patient. Takes X-Ray exposures of patient following protocol for position of body, intensity of radiation, and time of exposure. Processes film and inspects images to determine that images meet the requirements of the radiologist. Maintains equipment and examination room, stores film, and keeps inventory of related supplies. Prepares patient information files showing patient's name, date of x-ray, and type of exam done. Fulfills patient care responsibilities as assigned that may include: checking schedules and organizing patient flow, accompanying patients to exam/procedure room, assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exams, collecting patient history, performing screenings per provider guidelines, assisting physicians with various procedures, charting, relaying instructions to patients/families, answering calls, and providing pertinent information. Fulfills environmental responsibilities as assigned that may include: setting up instruments and equipment according to department protocols, cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control, cleaning sterilizer according to scheduled maintenance program and keeping appropriate records, ordering, sorting, storing supplies, and restocking exam/procedure rooms. Fulfills environmental responsibilities as assigned that may include: setting up instruments and equipment according to department protocols, cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control, cleaning sterilizer according to scheduled maintenance program and keeping appropriate records, ordering, sorting, storing supplies, and restocking exam/procedure rooms. Other duties as assigned Maintain compliance with all company policies, procedures and standards of conduct. Comply with HIPAA privacy and security requirements to maintain confidentiality at all times. Shift Requirements: Shift Length (in hours) - 8 # Shifts/Week - 5 Overtime Required - Sometimes Additional Job Description: Education: High school diploma or general equivalency diploma (GED) Medical assistant diploma from accredited vocational institution, or community college course in medical assisting. Candidate is required to be a certified medical assistant. Associate's Degree in Radiological Technology from accredited x-ray technical program Experience: Minimum one year of working in a medical facility as a medical assistant/lmr (required)

Primary Location: UofL Outpatient CenterAddress: 401 E. Chestnut St. Louisville, KY 40202 Shift: Summary: The Medical Assistant, Certified (clinic based) assists the medical team in providing quality care to all patients. Medical assisting duties include patient triage, vital signs, patient history, EKG, injections, and using the electronic health record.: Essential Functions: Obtains medical history, triage patients, record vitals Reconciles medication list in EHR Responds timely and appropriately to tasks Reports any abnormal results to physician immediately (i.e. labs, etc.) Ensures all appropriate patient information is scanned into EHR Assists physician in exam room as needed (i.e. suture/staple removal, dressing changes, minor surgical procedures) Contacts medical facilities or department to schedule surgery/test or hospital admissions Codes all diagnosis and procedures appropriately to obtain insurance authorizations/appeals Explains surgical procedures/processes to patients and families Maintains physician's surgery schedules Answers multi-line phone system, triage calls, and direct messages to appropriate personnel and locations Schedules new and established patient appointments; register patients by obtaining paperwork, insurance cards, and copayments Other Functions: Maintains clean exam rooms Completes KASPER query for appropriate medications Completes school/work statements, FMLA paperwork, and other patient forms Checks patients out and schedule any necessary follow up appointments Orders of office supplies, maintain waiting area, and make new patient packets General office maintenance and housekeeping Complete reporting and tracking as requested Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times Performs other duties as assigned Notes on Qualifications: The employee is required to obtain a medical assisting certification (CMA, CCMA, or RMA) from a nationally recognized organization within 90-days of hire if not certified at time of hire. Continued maintenance of this certification is required for this position. Furthermore, in lieu of the work experience requirement, documented evidence of an externship completed in a medical office will be accepted Additional Job Description:

Primary Location: South Hospital - ULP - CMGAddress: 1903 W. Hebron Lane Shepherdsville, KY 40165 Shift: Summary: The Medical Assistant, Certified (clinic based) assists the medical team in providing quality care to all patients. Medical assisting duties include patient triage, vital signs, patient history, EKG, injections, and using the electronic health record.: Essential Functions: Obtains medical history, triage patients, record vitals Reconciles medication list in EHR Responds timely and appropriately to tasks Reports any abnormal results to physician immediately (i.e. labs, etc.) Ensures all appropriate patient information is scanned into EHR Assists physician in exam room as needed (i.e. suture/staple removal, dressing changes, minor surgical procedures) Contacts medical facilities or department to schedule surgery/test or hospital admissions Codes all diagnosis and procedures appropriately to obtain insurance authorizations/appeals Explains surgical procedures/processes to patients and families Maintains physician's surgery schedules Answers multi-line phone system, triage calls, and direct messages to appropriate personnel and locations Schedules new and established patient appointments; register patients by obtaining paperwork, insurance cards, and copayments Other Functions: Maintains clean exam rooms Completes KASPER query for appropriate medications Completes school/work statements, FMLA paperwork, and other patient forms Checks patients out and schedule any necessary follow up appointments Orders of office supplies, maintain waiting area, and make new patient packets General office maintenance and housekeeping Complete reporting and tracking as requested Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times Performs other duties as assigned Notes on Qualifications: The employee is required to obtain a medical assisting certification (CMA, CCMA, or RMA) from a nationally recognized organization within 90-days of hire if not certified at time of hire. Continued maintenance of this certification is required for this position. Furthermore, in lieu of the work experience requirement, documented evidence of an externship completed in a medical office will be accepted Additional Job Description:

Primary Location: FPA Shelbyville - ULP - CMGAddress: 515 Hospital Dr Shelbyville, KY 40065 Shift: First Shift (United States of America) Summary: Medical assisting duties include patient triage, vital signs, patient history, injections, scheduling tests and procedures per Physician orders and using the electronic health record.: Essential Functions: Obtain medical history, triage patients, record vitals. Reconcile medication list in EHR Responds timely and appropriately to tasks. Gives injections per physician order, Hepatitis A&B, PPD and flu vaccine. Reports any abnormal results to physician immediately (i.e. labs, etc.) Schedule tests and procedures per physician orders. Maintains clean exam rooms. Complies with HIPAA privacy and security requirements to maintain patient confidentiality at all times. Adheres to organizational policy and procedure. Other duties as assigned Shift Requirements: Shift Length (in hours): 8 # Shifts/Week: 5 Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often Other Functions: Maintain compliance with all company policies, procedures and standards of conduct. Comply with HIPAA privacy and security requirements to maintain confidentiality at all times. Performs other duties as assigned. Education: High school diploma or general equivalency diploma (GED) Medical assistant certification from a nationally recognized organization (Such as: CMA, CCMA, or RMA), required. Medical Assisting Degree, preferred. Experience: Minimum one year of working in a medical facility as a medical assistant and or documented evidence of externship completed in a medical office, preferred. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience. Licensure: No license required Certification: CCMA certification BLS certification Knowledge, Skills, and Abilities critical to this role: Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to family & geriatric medical practice. Knowledge of information that must be conveyed to patients and families. Skill in performing medical assistance task appropriately. Skill intact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize, and complete delegated tasks. Ability to demonstrate compassion and caring dealing with others. Language Ability: Must be able to communicate effectively in both verbal and written formats. Reasoning Ability: Ability to critically think through complex patient situations, process improvements, evidence-based practice. Additional Responsibilities: Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times. Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of UofL Health Additional Job Description:

Primary Location: Shelbyville Hospital - ULP - CMGAddress: 727 Hospital Drive Shelbyville, KY 40065 Shift: First Shift (United States of America) Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.: Medical assisting duties include patient triage, vital signs, patient history, injections, scheduling tests and procedures per Physician orders and using the electronic health record. Essential Functions: Obtain medical history, triage patients, record vitals. Reconcile medication list in EHR Responds timely and appropriately to tasks. Gives injections per physician order, Hepatitis A&B, PPD and flu vaccine. Reports any abnormal results to physician immediately (i.e. labs, etc.) Schedule tests and procedures per physician orders. Maintains clean exam rooms. Complies with HIPAA privacy and security requirements to maintain patient confidentiality at all times. Adheres to organizational policy and procedure. Other duties as assigned Shift Requirements: Shift Length (in hours): 8 # Shifts/Week: 5 Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often ☐ n/a (exempt position) Other Functions: Maintain compliance with all company policies, procedures and standards of conduct. Comply with HIPAA privacy and security requirements to maintain confidentiality at all times. Performs other duties as assigned. Job Competency: Knowledge, Skills, and Abilities critical to this role: Knowledge of health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to family & geriatric medical practice. Knowledge of information that must be conveyed to patients and families. Skill in performing medical assistance task appropriately. Skill intact and diplomacy in interpersonal interactions. Skill in understanding patient education needs by effectively sharing information with patients and families. Ability to learn and retain information regarding patient care procedures. Ability to project a pleasant and professional image. Ability to plan, prioritize, and complete delegated tasks. Ability to demonstrate compassion and caring dealing with others. Language Ability: Must be able to communicate effectively in both verbal and written formats. Reasoning Ability: Ability to critically think through complex patient situations, process improvements, evidence-based practice. Additional Responsibilities: Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times. Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. Additional Job Description: Education: High school diploma or general equivalency diploma (GED) Medical assistant certification from a nationally recognized organization (Such as: CMA, CCMA, or RMA), required. Medical Assisting Degree, preferred. Experience: Minimum one year of working in a medical facility as a medical assistant and or documented evidence of externship completed in a medical office, preferred. Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience. Licensure: No license required Certification: CCMA certification BLS certification

Primary Location: Med Plaza II - UMCAddress: 250 E Liberty Louisville, KY 40202 Shift: First Shift (United States of America) Summary: About UofL Health: UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. Affiliated with the University of Louisville School of Medicine, UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials, collaboration on research and the development of new technologies to both save and improve lives. With more than 13,000 team members - physicians, surgeons, nurses, pharmacists, and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care.: Position Summary and Purpose This position plays an integral role in the recovery of denied reimbursement for hospital services rendered to a patient by providing a comprehensive review of a members' clinical information and comprising a verbal or written response depicting why the services were medically necessary. Team members will be responsible for the identification, mitigation, and prevention of clinical denials including medical necessity and authorization issues. Team members will manage complex patient accounts with precision and accuracy while analyzing medical records to formulate compelling clinical arguments. Efforts will apply to pre claim edits as well as pre- or post-payment audits from insurance carriers or designated third part vendors. Team members will interact as needed with internal customers to include but not limited to hospital staff, physicians and their offices, and other revenue cycle team members. This position will maintain reporting and collaborate with the Payor Relations and Contracting Department during contract negotiations and settlements on denial issues and payment variances impacting payment from third party payers for consideration. Essential Functions: Prepare strong appeal letter(s) based on clinical documentation, evidence-based clinical guidelines, and knowledge using nationally accepted criteria, medical literature if applicable, healthcare statutes and payor requirements. Denial issues may include: post-discharge medical necessity, DRG validations, retroactive prior authorizations, Recovery Audit Contractor (RAC) and other claim audits. Utilizes clinical knowledge and defined standards of care to proactively identify inappropriate admit status based on evidence-based clinical guidelines, i.e. Milliman Clinical Guidelines (MCG) and InterQual Criteria. Ensures clinical interventions are appropriate for the admitting diagnosis and reflects the standard of care as defined by the medical staff and health system. Analyze medical records or other medical documentation to determine potential for appeal or validate services, tests, supplies, and drugs for accuracy related to the billed charges. Communicates with physicians and multidisciplinary health system team members to effectively utilize all available resources to ensure a strong and efficient appeal is submitted. Shift Requirements: Shift Length (in hours): 8 # Shifts/Week: 5 Overtime Required: ☐ Infrequently ☐ Sometimes ☐ Often ☒ n/a (exempt position) Other Functions: • Research commercial and governmental payor policies, regulations, and clinical abstracts related to claims payment to evaluate and appeal denied claims. • Perform timely follow-up on account appeals with understanding of patient accounting documents such as: UB04, Explanation of Benefits (EOB). • Perform retrospective authorization requests for services already performed as needed. • Supports billing staff by reviewing accounts before claim submission to prevent clinical denials. • Assist in tracking/maintaining quantitative and qualitative reviews for data trending, outcomes, and success rate of appeals. • Supports global denial prevention and mitigation efforts throughout the health system by attending denial prevention meetings and/or payer representative meetings. • Maintain compliance with all company policies, procedures, and standards of conduct. • Performs other duties as assigned. Additional Job Description: Job Requirements (Education, Experience, Licensure and Certification) Education: • Licensed/certified healthcare professional, such as LPN, RN, OTR, or other clinical license (required). • Bachelor's degree in clinical occupation, such as BSN (preferred). Experience: • 3-5 years of clinical experience (required). • Experience with appeals and/or denial processing (preferred). • Clinical nursing experience working in a hospital setting - ER, Critical Care, or Diagnostic Services (preferred). Licensure: • Active, unrestricted registered clinical license (required). Certification: • CCM (certified case manager), CPUM (certified professional in utilization management) or other relevant certification (preferred). Job Competency: Knowledge, Skills, and Abilities critical to this role: • Knowledge of medical terminology. • Working knowledge of InterQual, Milliman Care Guidelines, and Coding Rules and Guidelines. • Critical thinking skills. • Strong oral and written communication skills. • Advanced Microsoft Office knowledge. • Ability to foresee projects from start to finish. Language Ability: • Must be able to communicate effectively in both verbal and written formats. Reasoning Ability: • Ability to read and interpret documents, i.e. contracts, claims, instructions, policies, and procedures in written (in English) form. • Ability to think critically to define problems, collect data, and establish facts to execute sound financial decisions regarding patient account(s). • Ability to analyze and interpret information on electronic remittances / EOBs / EOPs. • Ability to analyze data, identify trends and implement improvements. Computer Skills: • Moderate to advanced computer proficiency including knowledge of MS Excel, Word and Outlook • General computer knowledge and working with electronic filing systems. Additional Responsibilities: • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times. • Maintains confidentiality and protects sensitive data at all times. • Adheres to organizational and department specific safety standards and guidelines. • Works collaboratively and supports efforts of team members. • Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: • Honoring and caring for the dignity of all persons in mind, body, and spirit • Ensuring the highest quality of care for those we serve • Working together as a team to achieve our goals • Improving continuously by listening, and asking for and responding to feedback • Seeking new and better ways to meet the needs of those we serve • Using our resources wisely • Understanding how each of our roles contributes to the success of UofL Health

Primary Location: University Hospital - UMCAddress: 530 South Jackson Street Louisville, KY 40202 Shift: First Shift (United States of America) Summary: JOB RESPONSIBILITIES • Collect blood specimens and perform hematology, chemistry and microbiology testing in house. • Perform other in house tests as ordered, including urinalysis, microscopy, rapid strep screens and throat cultures. • Collect, process and prepare specimens to be sent to reference laboratory. • Communicate with reference laboratory as needed regarding specimens, procedures, supplies. • Utilize Allscripts Electronic Health Record as required for reporting tests and communicating with providers. • Perform routine maintenance, calibration and standardization of laboratory instruments. • Perform and report quarterly proficiency testing. • Perform and document quarterly medical records check to confirm quality assurance per Clinical Laboratory Improvement Amendment (CLIA). Also assist in preparation for CLIA inspection/certification (minimally every two years, or for unannounced inspections). • Keep daily and monthly statistics of laboratory tests. • Maintain inventory/order laboratory supplies. • Maintain Quality Assurance of laboratory. Ensure integrity of reagents and controls by carefully keeping track of expiration dates. • Maintain neat, clean, orderly laboratory. • Other duties as assigned by supervisor • Maintains patient confidentiality at all times.: Essential Functions: Analyzes patient samples according to approved standards of testing Performs and records quality control procedures to ensure accuracy of test results Maintains equipment to ensure accurate, consistent results in the performance of tests Processes laboratory specimens as needed Properly prepares and identifies samples for laboratory testing Monitors the recording and reporting of test results including reporting critical results Accurately reports patient results in the Electronic Health Record (EHR) Performs clerical duties needed for the department (includes accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens) Shift Requirements: Shift Length (in hours): 8 hours, 10 hours or 12 hours depending on unit/location # Shifts/Week: 3 -5 Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often Other Functions: Identifies and reports any safety hazards or concerns Makes suggestions for improvements of policies and procedures Performs teaching and training duties of position to other staff and potential employees Develops and assists in writing training guides and standard work documents Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times Performs other duties as assigned Important Note: Additional duties may be required for specialized areas (e.g. blood bank, cytology); please see your supervisor for department specific addenda. A Note on Required Qualifications: Only one of the listed certifications is required, not all. The individual must have a Bachelor's degree in a chemical, physical, or biological science field or medical technology from an accredited institution, or must otherwise satisfy CLIA certification standards. Additional Job Description: MINIMUM EDUCATION & EXPERIENCE • Certified as a Medical Technologist by the Board of Registry of ASCP or National Certification Agency (NCA) or American Medical Technologist (AMT) • Minimum 1-year experience • Experience in a physician office setting preferred • Experience working with a pediatric population preferred • Experience with an Electronic Health Record (E.H.R.) preferred KNOWLEDGE, SKILLS, & ABILITIES • Self-directed and self-motivated with the ability to multitask • Demonstrates knowledge of laboratory equipment and safety including the use of hazardous chemicals, biological safety cabinets, and personal protective equipment. • Must have knowledge of CLIA rules and regulations to assure lab is CLIA certified. Complete any paperwork required. • Must have good analytical judgment. • Ability to work under pressure, strong problem-solving skill, and attention to detail. WORKING CONDITIONS • There will be a combination of standing, walking and sitting in this position. Must be able to get up and down out of a chair without difficulty, as there will be movement between blood collection and working with laboratory instruments. • Strength is needed to hold patients during specimen collection. • Exposure to blood borne pathogens and respiratory conditions is possible in this position. • Physical effort and physical work environment  Light work  Daily carrying, lifting (up to 20 pounds), pulling, pushing  Daily crouching, stooping  Daily feeling, handling, reaching  Daily spoken expression, visual acuity  Daily noise (children crying)  Spends 75% or more of her/his time inside

Primary Location: South Hospital - UMCAddress: 1903 W. Hebron Lane Shepherdsville, KY 40165 Shift: Third Shift (United States of America) Summary: JOB RESPONSIBILITIES • Collect blood specimens and perform hematology, chemistry and microbiology testing in house. • Perform other in house tests as ordered, including urinalysis, microscopy, rapid strep screens and throat cultures. • Collect, process and prepare specimens to be sent to reference laboratory. • Communicate with reference laboratory as needed regarding specimens, procedures, supplies. • Utilize Allscripts Electronic Health Record as required for reporting tests and communicating with providers. • Perform routine maintenance, calibration and standardization of laboratory instruments. • Perform and report quarterly proficiency testing. • Perform and document quarterly medical records check to confirm quality assurance per Clinical Laboratory Improvement Amendment (CLIA). Also assist in preparation for CLIA inspection/certification (minimally every two years, or for unannounced inspections). • Keep daily and monthly statistics of laboratory tests. • Maintain inventory/order laboratory supplies. • Maintain Quality Assurance of laboratory. Ensure integrity of reagents and controls by carefully keeping track of expiration dates. • Maintain neat, clean, orderly laboratory. • Other duties as assigned by supervisor • Maintains patient confidentiality at all times.: Essential Functions: Analyzes patient samples according to approved standards of testing Performs and records quality control procedures to ensure accuracy of test results Maintains equipment to ensure accurate, consistent results in the performance of tests Processes laboratory specimens as needed Properly prepares and identifies samples for laboratory testing Monitors the recording and reporting of test results including reporting critical results Accurately reports patient results in the Electronic Health Record (EHR) Performs clerical duties needed for the department (includes accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens) Shift Requirements: Shift Length (in hours): 8 hours, 10 hours or 12 hours depending on unit/location # Shifts/Week: 3 -5 Overtime Required: ☐ Infrequently ☒ Sometimes ☐ Often Other Functions: Identifies and reports any safety hazards or concerns Makes suggestions for improvements of policies and procedures Performs teaching and training duties of position to other staff and potential employees Develops and assists in writing training guides and standard work documents Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times Performs other duties as assigned Important Note: Additional duties may be required for specialized areas (e.g. blood bank, cytology); please see your supervisor for department specific addenda. A Note on Required Qualifications: Only one of the listed certifications is required, not all. The individual must have a Bachelor's degree in a chemical, physical, or biological science field or medical technology from an accredited institution, or must otherwise satisfy CLIA certification standards. Additional Job Description: MINIMUM EDUCATION & EXPERIENCE • Certified as a Medical Technologist by the Board of Registry of ASCP or National Certification Agency (NCA) or American Medical Technologist (AMT) • Minimum 1-year experience • Experience in a physician office setting preferred • Experience working with a pediatric population preferred • Experience with an Electronic Health Record (E.H.R.) preferred KNOWLEDGE, SKILLS, & ABILITIES • Self-directed and self-motivated with the ability to multitask • Demonstrates knowledge of laboratory equipment and safety including the use of hazardous chemicals, biological safety cabinets, and personal protective equipment. • Must have knowledge of CLIA rules and regulations to assure lab is CLIA certified. Complete any paperwork required. • Must have good analytical judgment. • Ability to work under pressure, strong problem-solving skill, and attention to detail. WORKING CONDITIONS • There will be a combination of standing, walking and sitting in this position. Must be able to get up and down out of a chair without difficulty, as there will be movement between blood collection and working with laboratory instruments. • Strength is needed to hold patients during specimen collection. • Exposure to blood borne pathogens and respiratory conditions is possible in this position. • Physical effort and physical work environment  Light work  Daily carrying, lifting (up to 20 pounds), pulling, pushing  Daily crouching, stooping  Daily feeling, handling, reaching  Daily spoken expression, visual acuity  Daily noise (children crying)  Spends 75% or more of her/his time inside

Primary Location: Lions Eye Center - ULP - AMGAddress: 301 E Muhammad Ali Blvd Louisville, KY 40202 Shift: First Shift (United States of America) Summary: The medical receptionist is responsible for answering incoming calls, scheduling appointments as well as updating patient demographics, maintain bump list, schedule for each division, page MD's with hospital consults, obtain medical records when possible. The receptionist will work closely with medical staff to ensure all patients are provided with quality care.: Essential Functions: Welcomes patients and visitors by greeting warmly and answering or referring inquiries Utilizes Centricity Business Practice Management System, registers patients according to standard procedures Ensures availability of treatment information by filing and retrieving patient records Schedules appointments for patients Scans and files administrative and medical information in patient's medical record Makes appointment reminder calls to patients with upcoming appointments Maintains forms and office supplies required for call center activities Participates in staff and educational meetings Maintains operations by following policies and procedures; reporting needed changes Contributes to team effort to assure excellent patient care and service Other Functions: Responds to customer's needs in a way that demonstrates the care, courtesy and respect they deserve. Provides our customers with prompt service Listens attentively to customers in order to fully understand their needs The messages to customers and team members should be delivered with courtesy, clarity and care. We communicate pertinent clinical/work status information to employer and other team members as assigned Interacts effectively and in a supportive manner with persons of all backgrounds Respects and maintains privacy and dignity of patients; assures patient confidentiality at all times Provides efficient and professional telephone services Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times Performs other duties as assigned Additional Job Description:

This position is located off-campus at UKHC Fountain Court Clinic in Lexington, KY. The Medical Assistant (MA) will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stocking clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK Healthcare behavioral expectations for service excellence. The starting pay for this position was recently adjusted. The minimum hourly rate for this position will now be $18.20/hour. All pay rates will be based on candidate's experience. Skills / Knowledge / Abilities N/A Does this position have supervisory responsibilities? No Preferred Education/Experience One year clinical experience preferred. Deadline to Apply 01/21/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

This position supports the mission of the Medication Assistance Program by facilitating patient access to prescribed medications through copay support initiatives, manufacturer-sponsored assistance programs, and other affordability resources. Responsibilities include evaluating patient eligibility, completing patient applications, conducting follow-up communications, and coordinating care with healthcare providers and pharmacy teams. This role is essential in promoting medication adherence and improving health outcomes by reducing financial barriers to treatment. Skills / Knowledge / Abilities The ideal candidate will demonstrate strong attention to detail, organizational skills, and the ability to manage multiple priorities efficiently. Exceptional communication and interpersonal skills are required, with the ability to engage effectively with patients, providers, and interdisciplinary teams. Proficiency in English, both written and verbal, is essential. A solid understanding of pharmaceutical assistance programs, insurance processes, background knowledge of utilized EHR (Script Pro and Epic), and applicable regulatory guidelines is preferred. The role requires a compassionate, patient-centered approach, adherence to confidentiality standards, and a commitment to delivering high-quality support services. Does this position have supervisory responsibilities? No Preferred Education/Experience Ambulatory/Retail Pharmacy Experience preferred. Deadline to Apply 12/31/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

The Medical Assistant (MA) will be responsible for direct patient care and provides clinical support to providers. Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stock clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults. The MA will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK Healthcare values for service excellence. Skills / Knowledge / Abilities Customer service, verbal and written communication, organization, multi-tasking, phlebotomy, patient care, vitals, rooming patients, medical assisting in outpatient setting. Does this position have supervisory responsibilities? No Preferred Education/Experience 1 year clinical experience. Outpatient Clinical Experience preferred. Certified Medical Assistant certification preferred. Deadline to Apply 12/31/2026 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.