Coach jobs at University of Maryland Medical System - 20 jobs

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description We are seeking a dynamic and experienced Transformation Coach to join our team in Baltimore, United States. As a Transformation Coach, you will play a crucial role in driving organizational change and fostering a culture of continuous improvement within our company. Lead and facilitate organizational transformation initiatives, guiding teams through change processes Develop and implement change management strategies aligned with business objectives Coach leaders and employees at all levels to embrace and drive change effectively Conduct workshops and training sessions to build change management capabilities across the organization Assess organizational readiness for change and develop tailored approaches to address resistance Collaborate with cross-functional teams to ensure successful implementation of transformation projects Monitor and evaluate the progress of change initiatives, making adjustments as needed Provide expert advice and support to senior leadership on change management best practices Create and maintain change management tools, templates, and documentation Qualifications Bachelor's degree in Business Administration, Organizational Development, or related field Proven experience in leading organizational transformation initiatives Strong knowledge of change management methodologies and best practices Excellent leadership and coaching skills with the ability to motivate and inspire others Advanced project management skills and experience in managing complex change programs Outstanding communication and presentation skills, with the ability to influence at all levels Demonstrated problem-solving and analytical thinking capabilities Experience in stakeholder management and building collaborative relationships Proficiency in developing and delivering training programs Relevant certifications in change management or coaching (e.g., PROSCI, ICF) preferred Experience in business process improvement and cultural change management Strong understanding of organizational development principles and practices Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $36.83 - $55.29 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

The Patient Safety Leadership Coach for MUSC Health reports to the System Director of Patient Safety. Under limited supervision, the Leadership Coach partners with MUSC Health leaders, the employee engagement team, and key system stakeholders to strengthen leadership capability and advance a culture of safety across the organization. This role provides executive and leader coaching, facilitates leadership and team development, and supports enterprise safety programs by aligning coaching strategies with organizational data, engagement insights, and safety priorities. The Leadership Coach serves as a trusted thought partner to leaders at all levels, with a primary focus on enhancing team culture, psychological safety, accountability, and high-reliability behaviors. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC005202 SYS - Patient Safety and Risk Management Pay Rate Type Salary Pay Grade Health-29 Scheduled Weekly Hours 40 Work Shift Minimum Requirements: Work Experience: 4 - 6 years Required Qualifications Certified professional coach with Board Certified Coach (BCC) or International Coaching Federation (ICF) credential (ACC, PCC, or MCC) Bachelor's degree required; Master's degree preferred Demonstrated experience coaching healthcare leaders and leadership teams Preferred Qualifications Gallup-Certified Strengths Coach Just Culture Certified Champion Experience supporting large, complex health systems Familiarity with high reliability and safety culture principles Additional Job Description NOTE: The following descriptions are applicable to this section: 1) Continuous - 6-8 hours per shift; 2) Frequent - 2-6 hours per shift; 3) Infrequent - 0-2 hours per shift Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to fully use both legs. (Continuous) Ability to fully use both hands/arms. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) *(Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) *Ability to maintain tactile sensory functions. (Frequent) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Frequent) *(Selected Positions *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)* If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description We are seeking a dynamic and experienced Transformation Coach to join our team in Baltimore, United States. As a Transformation Coach, you will play a crucial role in driving organizational change and fostering a culture of continuous improvement within our company. Lead and facilitate organizational transformation initiatives, guiding teams through change processes Develop and implement change management strategies aligned with business objectives Coach leaders and employees at all levels to embrace and drive change effectively Conduct workshops and training sessions to build change management capabilities across the organization Assess organizational readiness for change and develop tailored approaches to address resistance Collaborate with cross-functional teams to ensure successful implementation of transformation projects Monitor and evaluate the progress of change initiatives, making adjustments as needed Provide expert advice and support to senior leadership on change management best practices Create and maintain change management tools, templates, and documentation Qualifications Bachelor's degree in Business Administration, Organizational Development, or related field Proven experience in leading organizational transformation initiatives Strong knowledge of change management methodologies and best practices Excellent leadership and coaching skills with the ability to motivate and inspire others Advanced project management skills and experience in managing complex change programs Outstanding communication and presentation skills, with the ability to influence at all levels Demonstrated problem-solving and analytical thinking capabilities Experience in stakeholder management and building collaborative relationships Proficiency in developing and delivering training programs Relevant certifications in change management or coaching (e.g., PROSCI, ICF) preferred Experience in business process improvement and cultural change management Strong understanding of organizational development principles and practices Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $36.83 - $55.29 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects, task forces and workgroups, as well as department level continuous improvement efforts, align with our system values: diversity, integrity, compassion, excellence and discovery. The Transformation Coach is responsible for supporting and mentoring others in defining, scoping and validating projects that align with organizational objectives. Assist process owners in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving Lean Leadership, innovation, efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching and change leadership. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Leads teams in conducting performance improvement and process redesign workshops using appropriate analytic and facilitation techniques as the situation requires. 2. Improves processes using performance improvement standards and methods, such as, Lean, Six Sigma, process mapping / re-engineering, and collaborative problem-solving techniques. 3. Assist in collecting and presenting data analysis results and developing standard work within process areas and 4. Leads the A3/IMPRV process and design for rapid process improvement workshops (RPIWs) and Value Stream support, including business justification, baseline and current state performance, and accurate scope for the project. 5. Uses proven statistical analysis tools (e.g. Excel, Minitab) to determine trends, root causes and improvement in a process. 6. Assists department leadership with understanding and assessing the implementation and the application of our Value Delivery System using analytical data and instructs as necessary to promote a culture of High Reliable Organization and continuous improvement. 7. Measures current organizational and process performance using a variety of qualitative and quantitative techniques including one-on-one user interviews, user workshops, surveys, observational studies, training and statistical analysis. 8. Develops process maps of existing and future state processes using appropriate techniques and software (Visio). 9. Facilitate Lean tools and management training including topics such as change management, innovation, team engagement, and coach and mentor leaders going through their Lean leadership training. Transformation Specific Roles 1. FACILITATES DEPARTMENT-LEVEL TRANSFORMATION INITIATIVES AS ASSIGNED: Represents the Transformation Office as a professional, skilled subject-matter expert when supporting assigned teams, etc. Acts as an internal consultant as needed, in program development, and special projects as determined through continuous improvement activities. Provides coordination and facilitation expertise to ensure projects follow established processes of problem identification, plan development, implementation and evaluation with clearly defined metrics for ongoing monitoring. 2. EFFICIENCY AND EFFECTIVENESS: Results based leadership style with strong impact for influencing skills. Tenacity and energy in leading change towards an effective work environment. Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization. Strong analytical skills and process focus. MUST be comfortable facilitating lean rapid improvement events, building and implementing departmental and facility level improvement plans, directly providing hands on leadership of key projects and teams for continuous improvement. Proven ability in strategy development, program implementation, team building, mentoring, planning and budgeting. Progressive, flexible and team-oriented person required. Maintains/enhances professional and technical knowledge educational workshops, reviewing professional publications, establishing personal networks and participating in both hospital- and system-level committees. 3. CHANGE LEADERSHIP: This position will provide leadership/mentoring/training to all levels and functions of the department and facility on the use and practice of lean methodology and tools. This position will have responsibility for planning and assisting in the execution of various lean transformation events targeted towards improving the operations and hospital performance. This position will focus on operations performance that constantly strives to eliminate waste, improve, customer satisfaction and increase market share via the use of lean management tools and continuous improvement methodologies. Supports the structure, organization and culture for continuous quality and operations improvement. Monitors and measures results; develops standards and applies benchmarking and best practice applications to support improvement at the team and organizational levels. Company Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Qualifications Education and Experience 1. 4 year / Bachelor's Degree: Engineering, Health Care Administration, Nursing, Business or related field (Required) 2. Lean or Toyota Production System training (Preferred or to be acquired within the 1st year) 3. Lean / Six Sigma Black Belt (Preferred) 4. Successful completion of departmental onboarding required within 6 months of hire. 5. 2-4 years' experience facilitating process improvement teams/ role as a change agent 6. 2-4 years' hands-on experience with process improvement methodologies and approaches at an organizational level, including process improvement events 7. Training in continuous quality improvement and process management 8. Experience in teaching and instruction of process improvement concepts Knowledge, Skills and Abilities 1. Demonstrated understanding of patient focused care and strong customer service 2. Effective and strong team leadership and facilitation skills 3. Demonstrated ability to apply structured continuous improvement/change management methods. 4. Demonstrated ability to meet deadlines, managing across organizational teams. 5. Ability to influence and coach for results at all organizational levels; ability to constructively engage, negotiate, resolve conflict and influence staff and leaders. 6. Ability to present findings and recommendations to senior management and front-line staff. 7. Interpersonal skills: Adaptable to change and teamwork. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $36.83 - $55.29 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description General Summary The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects, task forces and workgroups, as well as department level continuous improvement efforts, align with our system values: diversity, integrity, compassion, excellence and discovery. The Transformation Coach is responsible for supporting and mentoring others in defining, scoping and validating projects that align with organizational objectives. Assist process owners in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving Lean Leadership, innovation, efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching and change leadership. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Leads teams in conducting performance improvement and process redesign workshops using appropriate analytic and facilitation techniques as the situation requires. 2. Improves processes using performance improvement standards and methods, such as, Lean, Six Sigma, process mapping / re-engineering, and collaborative problem-solving techniques. 3. Assist in collecting and presenting data analysis results and developing standard work within process areas and 4. Leads the A3/IMPRV process and design for rapid process improvement workshops (RPIWs) and Value Stream support, including business justification, baseline and current state performance, and accurate scope for the project. 5. Uses proven statistical analysis tools (e.g. Excel, Minitab) to determine trends, root causes and improvement in a process. 6. Assists department leadership with understanding and assessing the implementation and the application of our Value Delivery System using analytical data and instructs as necessary to promote a culture of High Reliable Organization and continuous improvement. 7. Measures current organizational and process performance using a variety of qualitative and quantitative techniques including one-on-one user interviews, user workshops, surveys, observational studies, training and statistical analysis. 8. Develops process maps of existing and future state processes using appropriate techniques and software (Visio). 9. Facilitate Lean tools and management training including topics such as change management, innovation, team engagement, and coach and mentor leaders going through their Lean leadership training. Transformation Specific Roles 1. FACILITATES DEPARTMENT-LEVEL TRANSFORMATION INITIATIVES AS ASSIGNED: Represents the Transformation Office as a professional, skilled subject-matter expert when supporting assigned teams, etc. Acts as an internal consultant as needed, in program development, and special projects as determined through continuous improvement activities. Provides coordination and facilitation expertise to ensure projects follow established processes of problem identification, plan development, implementation and evaluation with clearly defined metrics for ongoing monitoring. 2. EFFICIENCY AND EFFECTIVENESS: Results based leadership style with strong impact for influencing skills. Tenacity and energy in leading change towards an effective work environment. Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization. Strong analytical skills and process focus. MUST be comfortable facilitating lean rapid improvement events, building and implementing departmental and facility level improvement plans, directly providing hands on leadership of key projects and teams for continuous improvement. Proven ability in strategy development, program implementation, team building, mentoring, planning and budgeting. Progressive, flexible and team-oriented person required. Maintains/enhances professional and technical knowledge educational workshops, reviewing professional publications, establishing personal networks and participating in both hospital- and system-level committees. 3. CHANGE LEADERSHIP: This position will provide leadership/mentoring/training to all levels and functions of the department and facility on the use and practice of lean methodology and tools. This position will have responsibility for planning and assisting in the execution of various lean transformation events targeted towards improving the operations and hospital performance. This position will focus on operations performance that constantly strives to eliminate waste, improve, customer satisfaction and increase market share via the use of lean management tools and continuous improvement methodologies. Supports the structure, organization and culture for continuous quality and operations improvement. Monitors and measures results; develops standards and applies benchmarking and best practice applications to support improvement at the team and organizational levels. Qualifications Education and Experience 1. 4 year / Bachelor's Degree: Engineering, Health Care Administration, Nursing, Business or related field (Required) 2. Lean or Toyota Production System training (Preferred or to be acquired within the 1st year) 3. Lean / Six Sigma Black Belt (Preferred) 4. Successful completion of departmental onboarding required within 6 months of hire. 5. 2-4 years' experience facilitating process improvement teams/ role as a change agent 6. 2-4 years' hands-on experience with process improvement methodologies and approaches at an organizational level, including process improvement events 7. Training in continuous quality improvement and process management 8. Experience in teaching and instruction of process improvement concepts Knowledge, Skills and Abilities 1. Demonstrated understanding of patient focused care and strong customer service 2. Effective and strong team leadership and facilitation skills 3. Demonstrated ability to apply structured continuous improvement/change management methods. 4. Demonstrated ability to meet deadlines, managing across organizational teams. 5. Ability to influence and coach for results at all organizational levels; ability to constructively engage, negotiate, resolve conflict and influence staff and leaders. 6. Ability to present findings and recommendations to senior management and front-line staff. 7. Interpersonal skills: Adaptable to change and teamwork. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $36.83 - $55.29 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description General Summary The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects, task forces and workgroups, as well as department level continuous improvement efforts, align with our system values: diversity, integrity, compassion, excellence and discovery. The Transformation Coach is responsible for supporting and mentoring others in defining, scoping and validating projects that align with organizational objectives. Assist process owners in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving Lean Leadership, innovation, efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching and change leadership. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Leads teams in conducting performance improvement and process redesign workshops using appropriate analytic and facilitation techniques as the situation requires. 2. Improves processes using performance improvement standards and methods, such as, Lean, Six Sigma, process mapping / re-engineering, and collaborative problem-solving techniques. 3. Assist in collecting and presenting data analysis results and developing standard work within process areas and 4. Leads the A3/IMPRV process and design for rapid process improvement workshops (RPIWs) and Value Stream support, including business justification, baseline and current state performance, and accurate scope for the project. 5. Uses proven statistical analysis tools (e.g. Excel, Minitab) to determine trends, root causes and improvement in a process. 6. Assists department leadership with understanding and assessing the implementation and the application of our Value Delivery System using analytical data and instructs as necessary to promote a culture of High Reliable Organization and continuous improvement. 7. Measures current organizational and process performance using a variety of qualitative and quantitative techniques including one-on-one user interviews, user workshops, surveys, observational studies, training and statistical analysis. 8. Develops process maps of existing and future state processes using appropriate techniques and software (Visio). 9. Facilitate Lean tools and management training including topics such as change management, innovation, team engagement, and coach and mentor leaders going through their Lean leadership training. Transformation Specific Roles 1. FACILITATES DEPARTMENT-LEVEL TRANSFORMATION INITIATIVES AS ASSIGNED: Represents the Transformation Office as a professional, skilled subject-matter expert when supporting assigned teams, etc. Acts as an internal consultant as needed, in program development, and special projects as determined through continuous improvement activities. Provides coordination and facilitation expertise to ensure projects follow established processes of problem identification, plan development, implementation and evaluation with clearly defined metrics for ongoing monitoring. 2. EFFICIENCY AND EFFECTIVENESS: Results based leadership style with strong impact for influencing skills. Tenacity and energy in leading change towards an effective work environment. Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization. Strong analytical skills and process focus. MUST be comfortable facilitating lean rapid improvement events, building and implementing departmental and facility level improvement plans, directly providing hands on leadership of key projects and teams for continuous improvement. Proven ability in strategy development, program implementation, team building, mentoring, planning and budgeting. Progressive, flexible and team-oriented person required. Maintains/enhances professional and technical knowledge educational workshops, reviewing professional publications, establishing personal networks and participating in both hospital- and system-level committees. 3. CHANGE LEADERSHIP: This position will provide leadership/mentoring/training to all levels and functions of the department and facility on the use and practice of lean methodology and tools. This position will have responsibility for planning and assisting in the execution of various lean transformation events targeted towards improving the operations and hospital performance. This position will focus on operations performance that constantly strives to eliminate waste, improve, customer satisfaction and increase market share via the use of lean management tools and continuous improvement methodologies. Supports the structure, organization and culture for continuous quality and operations improvement. Monitors and measures results; develops standards and applies benchmarking and best practice applications to support improvement at the team and organizational levels. Qualifications Education and Experience 1. 4 year / Bachelor's Degree: Engineering, Health Care Administration, Nursing, Business or related field (Required) 2. Lean or Toyota Production System training (Preferred or to be acquired within the 1st year) 3. Lean / Six Sigma Black Belt (Preferred) 4. Successful completion of departmental onboarding required within 6 months of hire. 5. 2-4 years' experience facilitating process improvement teams/ role as a change agent 6. 2-4 years' hands-on experience with process improvement methodologies and approaches at an organizational level, including process improvement events 7. Training in continuous quality improvement and process management 8. Experience in teaching and instruction of process improvement concepts Knowledge, Skills and Abilities 1. Demonstrated understanding of patient focused care and strong customer service 2. Effective and strong team leadership and facilitation skills 3. Demonstrated ability to apply structured continuous improvement/change management methods. 4. Demonstrated ability to meet deadlines, managing across organizational teams. 5. Ability to influence and coach for results at all organizational levels; ability to constructively engage, negotiate, resolve conflict and influence staff and leaders. 6. Ability to present findings and recommendations to senior management and front-line staff. 7. Interpersonal skills: Adaptable to change and teamwork. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $36.83 - $55.29 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description General Summary The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects, task forces and workgroups, as well as department level continuous improvement efforts, align with our system values: diversity, integrity, compassion, excellence and discovery. The Transformation Coach is responsible for supporting and mentoring others in defining, scoping and validating projects that align with organizational objectives. Assist process owners in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving Lean Leadership, innovation, efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching and change leadership. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Leads teams in conducting performance improvement and process redesign workshops using appropriate analytic and facilitation techniques as the situation requires. 2. Improves processes using performance improvement standards and methods, such as, Lean, Six Sigma, process mapping / re-engineering, and collaborative problem-solving techniques. 3. Assist in collecting and presenting data analysis results and developing standard work within process areas and 4. Leads the A3/IMPRV process and design for rapid process improvement workshops (RPIWs) and Value Stream support, including business justification, baseline and current state performance, and accurate scope for the project. 5. Uses proven statistical analysis tools (e.g. Excel, Minitab) to determine trends, root causes and improvement in a process. 6. Assists department leadership with understanding and assessing the implementation and the application of our Value Delivery System using analytical data and instructs as necessary to promote a culture of High Reliable Organization and continuous improvement. 7. Measures current organizational and process performance using a variety of qualitative and quantitative techniques including one-on-one user interviews, user workshops, surveys, observational studies, training and statistical analysis. 8. Develops process maps of existing and future state processes using appropriate techniques and software (Visio). 9. Facilitate Lean tools and management training including topics such as change management, innovation, team engagement, and coach and mentor leaders going through their Lean leadership training. Transformation Specific Roles 1. FACILITATES DEPARTMENT-LEVEL TRANSFORMATION INITIATIVES AS ASSIGNED: Represents the Transformation Office as a professional, skilled subject-matter expert when supporting assigned teams, etc. Acts as an internal consultant as needed, in program development, and special projects as determined through continuous improvement activities. Provides coordination and facilitation expertise to ensure projects follow established processes of problem identification, plan development, implementation and evaluation with clearly defined metrics for ongoing monitoring. 2. EFFICIENCY AND EFFECTIVENESS: Results based leadership style with strong impact for influencing skills. Tenacity and energy in leading change towards an effective work environment. Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization. Strong analytical skills and process focus. MUST be comfortable facilitating lean rapid improvement events, building and implementing departmental and facility level improvement plans, directly providing hands on leadership of key projects and teams for continuous improvement. Proven ability in strategy development, program implementation, team building, mentoring, planning and budgeting. Progressive, flexible and team-oriented person required. Maintains/enhances professional and technical knowledge educational workshops, reviewing professional publications, establishing personal networks and participating in both hospital- and system-level committees. 3. CHANGE LEADERSHIP: This position will provide leadership/mentoring/training to all levels and functions of the department and facility on the use and practice of lean methodology and tools. This position will have responsibility for planning and assisting in the execution of various lean transformation events targeted towards improving the operations and hospital performance. This position will focus on operations performance that constantly strives to eliminate waste, improve, customer satisfaction and increase market share via the use of lean management tools and continuous improvement methodologies. Supports the structure, organization and culture for continuous quality and operations improvement. Monitors and measures results; develops standards and applies benchmarking and best practice applications to support improvement at the team and organizational levels. Qualifications Education and Experience 1. 4 year / Bachelor's Degree: Engineering, Health Care Administration, Nursing, Business or related field (Required) 2. Lean or Toyota Production System training (Preferred or to be acquired within the 1st year) 3. Lean / Six Sigma Black Belt (Preferred) 4. Successful completion of departmental onboarding required within 6 months of hire. 5. 2-4 years' experience facilitating process improvement teams/ role as a change agent 6. 2-4 years' hands-on experience with process improvement methodologies and approaches at an organizational level, including process improvement events 7. Training in continuous quality improvement and process management 8. Experience in teaching and instruction of process improvement concepts Knowledge, Skills and Abilities 1. Demonstrated understanding of patient focused care and strong customer service 2. Effective and strong team leadership and facilitation skills 3. Demonstrated ability to apply structured continuous improvement/change management methods. 4. Demonstrated ability to meet deadlines, managing across organizational teams. 5. Ability to influence and coach for results at all organizational levels; ability to constructively engage, negotiate, resolve conflict and influence staff and leaders. 6. Ability to present findings and recommendations to senior management and front-line staff. 7. Interpersonal skills: Adaptable to change and teamwork. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $36.83-$55.29 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects, task forces and workgroups, as well as department level continuous improvement efforts, align with our system values: diversity, integrity, compassion, excellence and discovery. The Transformation Coach is responsible for supporting and mentoring others in defining, scoping and validating projects that align with organizational objectives. Assist process owners in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving Lean Leadership, innovation, efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching and change leadership. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Leads teams in conducting performance improvement and process redesign workshops using appropriate analytic and facilitation techniques as the situation requires. 2. Improves processes using performance improvement standards and methods, such as, Lean, Six Sigma, process mapping / re-engineering, and collaborative problem-solving techniques. 3. Assist in collecting and presenting data analysis results and developing standard work within process areas and 4. Leads the A3/IMPRV process and design for rapid process improvement workshops (RPIWs) and Value Stream support, including business justification, baseline and current state performance, and accurate scope for the project. 5. Uses proven statistical analysis tools (e.g. Excel, Minitab) to determine trends, root causes and improvement in a process. 6. Assists department leadership with understanding and assessing the implementation and the application of our Value Delivery System using analytical data and instructs as necessary to promote a culture of High Reliable Organization and continuous improvement. 7. Measures current organizational and process performance using a variety of qualitative and quantitative techniques including one-on-one user interviews, user workshops, surveys, observational studies, training and statistical analysis. 8. Develops process maps of existing and future state processes using appropriate techniques and software (Visio). 9. Facilitate Lean tools and management training including topics such as change management, innovation, team engagement, and coach and mentor leaders going through their Lean leadership training. Transformation Specific Roles 1. FACILITATES DEPARTMENT-LEVEL TRANSFORMATION INITIATIVES AS ASSIGNED: Represents the Transformation Office as a professional, skilled subject-matter expert when supporting assigned teams, etc. Acts as an internal consultant as needed, in program development, and special projects as determined through continuous improvement activities. Provides coordination and facilitation expertise to ensure projects follow established processes of problem identification, plan development, implementation and evaluation with clearly defined metrics for ongoing monitoring. 2. EFFICIENCY AND EFFECTIVENESS: Results based leadership style with strong impact for influencing skills. Tenacity and energy in leading change towards an effective work environment. Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization. Strong analytical skills and process focus. MUST be comfortable facilitating lean rapid improvement events, building and implementing departmental and facility level improvement plans, directly providing hands on leadership of key projects and teams for continuous improvement. Proven ability in strategy development, program implementation, team building, mentoring, planning and budgeting. Progressive, flexible and team-oriented person required. Maintains/enhances professional and technical knowledge educational workshops, reviewing professional publications, establishing personal networks and participating in both hospital- and system-level committees. 3. CHANGE LEADERSHIP: This position will provide leadership/mentoring/training to all levels and functions of the department and facility on the use and practice of lean methodology and tools. This position will have responsibility for planning and assisting in the execution of various lean transformation events targeted towards improving the operations and hospital performance. This position will focus on operations performance that constantly strives to eliminate waste, improve, customer satisfaction and increase market share via the use of lean management tools and continuous improvement methodologies. Supports the structure, organization and culture for continuous quality and operations improvement. Monitors and measures results; develops standards and applies benchmarking and best practice applications to support improvement at the team and organizational levels. Company Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Qualifications Education and Experience 1. 4 year / Bachelor's Degree: Engineering, Health Care Administration, Nursing, Business or related field (Required) 2. Lean or Toyota Production System training (Preferred or to be acquired within the 1st year) 3. Lean / Six Sigma Black Belt (Preferred) 4. Successful completion of departmental onboarding required within 6 months of hire. 5. 2-4 years' experience facilitating process improvement teams/ role as a change agent 6. 2-4 years' hands-on experience with process improvement methodologies and approaches at an organizational level, including process improvement events 7. Training in continuous quality improvement and process management 8. Experience in teaching and instruction of process improvement concepts Knowledge, Skills and Abilities 1. Demonstrated understanding of patient focused care and strong customer service 2. Effective and strong team leadership and facilitation skills 3. Demonstrated ability to apply structured continuous improvement/change management methods. 4. Demonstrated ability to meet deadlines, managing across organizational teams. 5. Ability to influence and coach for results at all organizational levels; ability to constructively engage, negotiate, resolve conflict and influence staff and leaders. 6. Ability to present findings and recommendations to senior management and front-line staff. 7. Interpersonal skills: Adaptable to change and teamwork. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: * Pay Range: $36.83-$55.29 * Other Compensation (if applicable): * Review the 2025-2026 UMMS Benefits Guide

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description General Summary The Transformation Coach provides leadership in continuous improvement efforts throughout the organization as assigned. Facilitates effective, efficient team functions in the delivery of goals and objectives as identified by the Transformation Guiding Team. Ensures all continuous improvement projects, task forces and workgroups, as well as department level continuous improvement efforts, align with our system values: diversity, integrity, compassion, excellence and discovery. The Transformation Coach is responsible for supporting and mentoring others in defining, scoping and validating projects that align with organizational objectives. Assist process owners in leading multidisciplinary project meetings and workshops to complete project tasks and activities, while driving Lean Leadership, innovation, efficiency and change management skills. Support departmental leaders in monitoring and measuring results. Develop standards and apply benchmarking and best practice applications to support improvement at the team and organizational levels. Facilitate training of Lean, Six Sigma, change management, project management, team building, internal process reviews, and other performance improvement topics. Promote a culture of continuous improvement through mentorship, coaching and change leadership. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 1. Leads teams in conducting performance improvement and process redesign workshops using appropriate analytic and facilitation techniques as the situation requires. 2. Improves processes using performance improvement standards and methods, such as, Lean, Six Sigma, process mapping / re-engineering, and collaborative problem-solving techniques. 3. Assist in collecting and presenting data analysis results and developing standard work within process areas and 4. Leads the A3/IMPRV process and design for rapid process improvement workshops (RPIWs) and Value Stream support, including business justification, baseline and current state performance, and accurate scope for the project. 5. Uses proven statistical analysis tools (e.g. Excel, Minitab) to determine trends, root causes and improvement in a process. 6. Assists department leadership with understanding and assessing the implementation and the application of our Value Delivery System using analytical data and instructs as necessary to promote a culture of High Reliable Organization and continuous improvement. 7. Measures current organizational and process performance using a variety of qualitative and quantitative techniques including one-on-one user interviews, user workshops, surveys, observational studies, training and statistical analysis. 8. Develops process maps of existing and future state processes using appropriate techniques and software (Visio). 9. Facilitate Lean tools and management training including topics such as change management, innovation, team engagement, and coach and mentor leaders going through their Lean leadership training. Transformation Specific Roles 1. FACILITATES DEPARTMENT-LEVEL TRANSFORMATION INITIATIVES AS ASSIGNED: Represents the Transformation Office as a professional, skilled subject-matter expert when supporting assigned teams, etc. Acts as an internal consultant as needed, in program development, and special projects as determined through continuous improvement activities. Provides coordination and facilitation expertise to ensure projects follow established processes of problem identification, plan development, implementation and evaluation with clearly defined metrics for ongoing monitoring. 2. EFFICIENCY AND EFFECTIVENESS: Results based leadership style with strong impact for influencing skills. Tenacity and energy in leading change towards an effective work environment. Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization. Strong analytical skills and process focus. MUST be comfortable facilitating lean rapid improvement events, building and implementing departmental and facility level improvement plans, directly providing hands on leadership of key projects and teams for continuous improvement. Proven ability in strategy development, program implementation, team building, mentoring, planning and budgeting. Progressive, flexible and team-oriented person required. Maintains/enhances professional and technical knowledge educational workshops, reviewing professional publications, establishing personal networks and participating in both hospital- and system-level committees. 3. CHANGE LEADERSHIP: This position will provide leadership/mentoring/training to all levels and functions of the department and facility on the use and practice of lean methodology and tools. This position will have responsibility for planning and assisting in the execution of various lean transformation events targeted towards improving the operations and hospital performance. This position will focus on operations performance that constantly strives to eliminate waste, improve, customer satisfaction and increase market share via the use of lean management tools and continuous improvement methodologies. Supports the structure, organization and culture for continuous quality and operations improvement. Monitors and measures results; develops standards and applies benchmarking and best practice applications to support improvement at the team and organizational levels. Qualifications Education and Experience 1. 4 year / Bachelor's Degree: Engineering, Health Care Administration, Nursing, Business or related field (Required) 2. Lean or Toyota Production System training (Preferred or to be acquired within the 1st year) 3. Lean / Six Sigma Black Belt (Preferred) 4. Successful completion of departmental onboarding required within 6 months of hire. 5. 2-4 years' experience facilitating process improvement teams/ role as a change agent 6. 2-4 years' hands-on experience with process improvement methodologies and approaches at an organizational level, including process improvement events 7. Training in continuous quality improvement and process management 8. Experience in teaching and instruction of process improvement concepts Knowledge, Skills and Abilities 1. Demonstrated understanding of patient focused care and strong customer service 2. Effective and strong team leadership and facilitation skills 3. Demonstrated ability to apply structured continuous improvement/change management methods. 4. Demonstrated ability to meet deadlines, managing across organizational teams. 5. Ability to influence and coach for results at all organizational levels; ability to constructively engage, negotiate, resolve conflict and influence staff and leaders. 6. Ability to present findings and recommendations to senior management and front-line staff. 7. Interpersonal skills: Adaptable to change and teamwork. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $36.83-$55.29 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

Work Schedule: Full Time Rotating 8am-4:30pm, 6am-2:30pm, 1pm-9:30pm, flexible to weekends if needed The team lead for the peer recovery coaches plays a vital role in the success of the SBIRT team within the organization. An effective lead will build a professional relationship with the Peer Recovery Coaches (PRC), empowering them to be successful in their role. This includes providing guidance and direction around topics such as boundaries, self-care, time management, professionalism, and ethics. The Supervisor should be regularly available and able to provide support at scheduled and non-scheduled times as needed by the PRC. The supervisor is responsible for the day-to-day performance of the SBIRT project and PRCs assigned to this project. Company Description Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work! Qualifications Education and Experience * 1 year of relevant experience is Required. * High school diploma or G.E.D. is Required. The candidate must be actively engaged in his/her own recovery program with a minimum of two years demonstrated personal recovery in managing their mental illness and/or sustained abstinence from alcohol and/or drug use. * Peer Recovery Specialist Certification by the State of Maryland is Required. * Certified Peer Recovery Specialist (CPRS) This is the state certification required. * Demonstrates experience in management and provides leadership in a team environment. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.68 - $24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet -designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work! Job Description Work Schedule: Full Time Rotating 8am-4:30pm, 6am-2:30pm, 1pm-9:30pm, flexible to weekends if needed The team lead for the peer recovery coaches plays a vital role in the success of the SBIRT team within the organization. An effective lead will build a professional relationship with the Peer Recovery Coaches (PRC), empowering them to be successful in their role. This includes providing guidance and direction around topics such as boundaries, self-care, time management, professionalism, and ethics. The Supervisor should be regularly available and able to provide support at scheduled and non-scheduled times as needed by the PRC. The supervisor is responsible for the day-to-day performance of the SBIRT project and PRCs assigned to this project. Qualifications Education and Experience 1 year of relevant experience is Required. High school diploma or G.E.D. is Required. The candidate must be actively engaged in his/her own recovery program with a minimum of two years demonstrated personal recovery in managing their mental illness and/or sustained abstinence from alcohol and/or drug use. Peer Recovery Specialist Certification by the State of Maryland is Required. Certified Peer Recovery Specialist (CPRS) This is the state certification required. Demonstrates experience in management and provides leadership in a team environment. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.68 - $24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet -designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work! Job Description Work Schedule: Varies Location: 22. S. Green Street; Main Hospital ED Employment Type: Part Time FTE: 0.5 Peer recovery coaches play a vital role in the success of the SBIRT team within the organization. An effective peer will build a professional relationship with their colleagues, empowering them to be successful in their role. May provide guidance and direction to Peer I employees around topics such as boundaries, self-care, time management, professionalism, and ethics. The PRC II should be regularly available and able to provide support to patients and colleagues when on shift. Qualifications 1 year of relevant experience is Required. High school diploma or G.E.D. is Required. The candidate must be actively engaged in his/her own recovery program with a minimum of two years demonstrated personal recovery in managing their mental illness and/or sustained abstinence from alcohol and/or drug use. Peer Recovery Specialist Certification by the State of Maryland is Required Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.68 - $24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet -designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won't find a more vibrant place to work! Job Description Work Schedule: Full Time Rotating 8am-4:30pm, 6am-2:30pm, 1pm-9:30pm, flexible to weekends if needed The team lead for the peer recovery coaches plays a vital role in the success of the SBIRT team within the organization. An effective lead will build a professional relationship with the Peer Recovery Coaches (PRC), empowering them to be successful in their role. This includes providing guidance and direction around topics such as boundaries, self-care, time management, professionalism, and ethics. The Supervisor should be regularly available and able to provide support at scheduled and non-scheduled times as needed by the PRC. The supervisor is responsible for the day-to-day performance of the SBIRT project and PRCs assigned to this project. Qualifications Education and Experience 1 year of relevant experience is Required. High school diploma or G.E.D. is Required. The candidate must be actively engaged in his/her own recovery program with a minimum of two years demonstrated personal recovery in managing their mental illness and/or sustained abstinence from alcohol and/or drug use. Peer Recovery Specialist Certification by the State of Maryland is Required. Certified Peer Recovery Specialist (CPRS) This is the state certification required. Demonstrates experience in management and provides leadership in a team environment. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.68 - $24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Schedule: Full-Time Are you passionate about making a real difference in the lives of individuals on their recovery journey? As a Peer Recovery Coach, you'll play a vital role in supporting patients, families, and healthcare providers by assessing needs, facilitating treatment, and coordinating ongoing care for those with Substance Use Disorders. This is more than a job-it's an opportunity to use your lived experience and professional expertise to empower others, inspire hope, and promote long-term recovery. Educational Requirements * High School Diploma required Experience Requirements Applicants must have completed a minimum of PRC Academy training or hold and maintain a valid PRCS certification. Attendance at PRC refresher trainings will be required as part of the role. Minimum Education and Experience: * High school diploma or G.E.D. is required. * The candidate must be actively engaged in his/her own recovery program with a minimum of three years of demonstrated personal recovery and sustained abstinence from alcohol and/or drug use. * Minimum of 1 year experience as a peer recovery coach Knowledge, Skills & Abilities * Strong customer service and organizational skills * Clear and compassionate communication-written, verbal, and electronic * Ability to thrive in a high-stress, fast-paced environment * Solid math, reading, adaptability, and problem-solving skills * Proficiency with typing and word processing Why Join Us? * Be part of a mission-driven team that values your voice and experience * Work directly with patients to break barriers and build brighter futures * Collaborate with supportive professionals dedicated to recovery and wellness Apply today and bring your expertise, empathy, and passion for recovery to a role where you'll truly change lives. Salary Range: Minimum 17.76/hour - Maximum 26.64/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Schedule: Full-Time Are you passionate about making a real difference in the lives of individuals on their recovery journey? As a Peer Recovery Coach, you'll play a vital role in supporting patients, families, and healthcare providers by assessing needs, facilitating treatment, and coordinating ongoing care for those with Substance Use Disorders. This is more than a job-it's an opportunity to use your lived experience and professional expertise to empower others, inspire hope, and promote long-term recovery. Educational Requirements High School Diploma required Experience Requirements Applicants must have completed a minimum of PRC Academy training or hold and maintain a valid PRCS certification. Attendance at PRC refresher trainings will be required as part of the role. Minimum Education and Experience: High school diploma or G.E.D. is required. The candidate must be actively engaged in his/her own recovery program with a minimum of three years of demonstrated personal recovery and sustained abstinence from alcohol and/or drug use. Minimum of 1 year experience as a peer recovery coach Knowledge, Skills & Abilities Strong customer service and organizational skills Clear and compassionate communication-written, verbal, and electronic Ability to thrive in a high-stress, fast-paced environment Solid math, reading, adaptability, and problem-solving skills Proficiency with typing and word processing Why Join Us? Be part of a mission-driven team that values your voice and experience Work directly with patients to break barriers and build brighter futures Collaborate with supportive professionals dedicated to recovery and wellness Apply today and bring your expertise, empathy, and passion for recovery to a role where you'll truly change lives. Salary Range: Minimum 17.76/hour - Maximum 26.64/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins! Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Our growing community hospital serving Maryland's Charles County offers all of the services and amenities of a bigger metro hospital with the personal attention of our caring staff. At University of Maryland Charles Regional Medical Center (UM CRMC), our talented and diverse groups of professionals represent our strength. Through teamwork and a collaborative work environment, we proudly serve our patients and our community with unwavering commitment. It's our passion for people that motivates us to do great work every single day. We are consistently named among the top 100 Best Places to Work in Maryland. Employees have the opportunity to grow professionally in a supportive and stimulating environment. Our excellent employee benefits support a healthy, balanced lifestyle. Job Description Functioning under minimal supervision, the Peer Recovery Coach provides non-clinical services intended to aid patients in establishing recovery from high risk of dependent alcohol and drug use problems. The Peer Recovery Coach will work as part of the Emergency Department team to provide peer support and motivation to encourage patients who are seeking treatment for alcohol or drug dependency and addiction issues. The Peer Recovery Coach will assist in completing referrals to treatment services and developing service plans to promote successful linkage to treatment services. Services will be provided in the Emergency Department with appropriate follow-up. Principal Responsibilities and Tasks Demonstrated excellent interpersonal skills. Ability to relate to patients and health professionals. Ability to develop professional working relationships with partner agencies. Ability to read, interpret documents and write routine reports. Basic computer skills are required. Demonstrated patience and tact when dealing with patients, families, and other staff, to integrate Continuous Quality Improvement principles for service and organization work improvements. Ability to work with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change. Ability to develop collaborative relationships with physicians, families, patients, interdisciplinary team and other community agencies. Demonstrated willingness to learn and an interest in acquiring new skills. The ability to ensure the confidentiality and rights of all patient and departmental documents is required. Qualifications To quality for this position, the candidate must have a high school diploma or equivalent; The candidate must be actively engaged in his/her own recovery program with a minimum of three years demonstrated personal recovery and sustained abstinence from alcohol and/or drug use. Knowledge, Skills and Abilities Knowledge of Peer Recovery Coach practices, with individuals, family and in group settings. The incumbent must be able to read, interpret documents and write routine reports. Basic computer skills are required. The Peer Recovery Coach must demonstrate excellent interpersonal skills, the ability to relate to patients and health professionals, as well as good problem-solving skills. In addition, the candidate must demonstrate a willingness to learn and an interest in acquiring new skills. Chart documentation, community referrals, and effective networking techniques to coordinate services for patients outside of the hospital. Ability to demonstrate knowledge and skills necessary to provide services appropriate to the patient population(s) served. Patient Safety Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives. Takes action to correct observed risks to patient safety. Reports adverse events and near misses to appropriate management authority. Identifies possible risks in processes, procedures, devices and communicates the same to those in charge. Additional Information This is a PRN position, primarily for weekend/holiday coverage. All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.00 - $22.47 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

University of Maryland Upper Chesapeake Health is seeking a candidate who is actively engaged in a recovery program for substance use in the role of Peer Recovery Coach. The Peer Recovery Coach provides non-clinical services intended to aid patients in establishing recovery from high risk of dependent alcohol and drug use. The Peer Recovery Coach will work as part of the Emergency Department team to provide peer support and motivation to encourage patients to seek treatment for alcohol or drug dependency and addiction. The Peer Recovery Coach will assist in developing recovery plans, complete referrals to treatment and other recovery supports. Services will be provided in the Emergency Department with appropriate follow-up. Company Description University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education. Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County. University of Maryland Upper Chesapeake Health owns and operates: University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD The Upper Chesapeake Health Foundation, Bel Air, MD The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD The Senator Bob Hooper House, Forest Hill, MD Qualifications Education & Training: High school diploma or G.E.D. is required. Work Orientation & Experience: The candidate must be actively engaged in his/her own recovery program with a minimum of two years' (three years' preferred) demonstrated personal recovery and sustained abstinence from alcohol and/or drug use. Skills & Abilities: The Peer Recovery Coach must demonstrate excellent interpersonal skills, the ability to relate to patients and health professionals, as well as an ability to develop professional working relationships with partner agencies. The candidate must possess excellent listening, verbal and written communication skills, as well as good problem solving skills. The incumbent must be able to read, interpret documents and write routine reports. Basic computer skills are required. In addition, the candidate must demonstrate a willingness to learn and an interest in acquiring new skills. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17-$23.59 Other Compensation (if applicable): n/a Review the 2024-2025 UMMS Benefits Guide

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education. Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County. University of Maryland Upper Chesapeake Health owns and operates: University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD The Upper Chesapeake Health Foundation, Bel Air, MD The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD The Senator Bob Hooper House, Forest Hill, MD Job Description University of Maryland Upper Chesapeake Health is seeking a candidate who is actively engaged in a recovery program for substance use in the role of Peer Recovery Coach. The Peer Recovery Coach provides non-clinical services intended to aid patients in establishing recovery from high risk of dependent alcohol and drug use. The Peer Recovery Coach will work as part of the Emergency Department team to provide peer support and motivation to encourage patients to seek treatment for alcohol or drug dependency and addiction. The Peer Recovery Coach will assist in developing recovery plans, complete referrals to treatment and other recovery supports. Services will be provided in the Emergency Department with appropriate follow-up. Qualifications Education & Training: High school diploma or G.E.D. is required. Work Orientation & Experience: The candidate must be actively engaged in his/her own recovery program with a minimum of two years' (three years' preferred) demonstrated personal recovery and sustained abstinence from alcohol and/or drug use. Skills & Abilities: The Peer Recovery Coach must demonstrate excellent interpersonal skills, the ability to relate to patients and health professionals, as well as an ability to develop professional working relationships with partner agencies. The candidate must possess excellent listening, verbal and written communication skills, as well as good problem solving skills. The incumbent must be able to read, interpret documents and write routine reports. Basic computer skills are required. In addition, the candidate must demonstrate a willingness to learn and an interest in acquiring new skills. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17-$23.59 Other Compensation (if applicable): n/a Review the 2024-2025 UMMS Benefits Guide

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience. A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education. Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County. University of Maryland Upper Chesapeake Health owns and operates: University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD The Upper Chesapeake Health Foundation, Bel Air, MD The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD The Senator Bob Hooper House, Forest Hill, MD Job Description University of Maryland Upper Chesapeake Health is seeking a candidate who is actively engaged in a recovery program for substance use in the role of Peer Recovery Coach. The Peer Recovery Coach provides non-clinical services intended to aid patients in establishing recovery from high risk of dependent alcohol and drug use. The Peer Recovery Coach will work as part of the Emergency Department team to provide peer support and motivation to encourage patients to seek treatment for alcohol or drug dependency and addiction. The Peer Recovery Coach will assist in developing recovery plans, complete referrals to treatment and other recovery supports. Services will be provided in the Emergency Department with appropriate follow-up. Qualifications Education & Training: High school diploma or G.E.D. is required. Work Orientation & Experience: The candidate must be actively engaged in his/her own recovery program with a minimum of two years' (three years' preferred) demonstrated personal recovery and sustained abstinence from alcohol and/or drug use. Skills & Abilities: The Peer Recovery Coach must demonstrate excellent interpersonal skills, the ability to relate to patients and health professionals, as well as an ability to develop professional working relationships with partner agencies. The candidate must possess excellent listening, verbal and written communication skills, as well as good problem solving skills. The incumbent must be able to read, interpret documents and write routine reports. Basic computer skills are required. In addition, the candidate must demonstrate a willingness to learn and an interest in acquiring new skills. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17-$23.59 Other Compensation (if applicable): n/a Review the 2024-2025 UMMS Benefits Guide