Front Office Coordinator jobs at University of Maryland Medical System

At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description We are seeking a detail-oriented and efficient Front Office Coordinator (PRN) to join our healthcare team in Easton, United States. In this role, you will be responsible for managing the front desk operations and ensuring smooth patient flow in our facility on an as-needed basis. Greet and check-in patients, verifying their information and insurance details Schedule and manage appointments using our electronic scheduling system Answer phone calls, respond to inquiries, and direct calls to appropriate departments Maintain a clean and organized reception area Collect and process patient payments and co-pays Assist with medical records management and filing Coordinate with clinical staff to ensure efficient patient flow Perform general administrative tasks such as data entry, faxing, and scanning documents Ensure compliance with HIPAA regulations and maintain patient confidentiality Assist with other administrative duties as assigned Qualifications High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred Previous experience in healthcare front office or administrative roles preferred Strong communication and interpersonal skills Excellent organizational and multitasking abilities Proficiency in MS Office and familiarity with electronic scheduling software Knowledge of medical terminology and understanding of healthcare operations Familiarity with medical insurance and billing processes Customer service-oriented with a professional demeanor Ability to work flexible hours, including evenings and weekends as needed Medical office certification (e.g., Certified Medical Administrative Assistant) a plus Detail-oriented with a commitment to accuracy and efficiency Ability to maintain patient confidentiality and comply with HIPAA regulations Additional Information Traveling is required. All your information will be kept confidential according to EEO guidelines. Compensation Pay Range: $17-$25.99 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Neurology Practice (Outpatient Office Services) Locations: Easton At Shore Medical Group/ Cardiology a member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description General Summary: Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks: The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. Calls patients to verify appointments. Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. Schedules patients for physician visit. Maintains and updates appointment calendars. Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. Notifies clinical personnel of patient arrival. Maintains entry log of incoming visitors. Processes and delivers departmental mail. Processes and maintains medical records in accordance with records protocols. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Travel between sites may be required based on coverage needs Performs other duties as assigned. Qualifications Education & Training: High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Knowledge, Skills and Abilities: Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. Prior experience and demonstrated competence with patient or customer information systems. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Full-Time; Days M-F (8am-4:30pm) Pay Range: $17-25.99/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

We are seeking a detail-oriented and efficient Front Office Coordinator (PRN) to join our healthcare team in Easton, United States. In this role, you will be responsible for managing the front desk operations and ensuring smooth patient flow in our facility on an as-needed basis. * Greet and check-in patients, verifying their information and insurance details * Schedule and manage appointments using our electronic scheduling system * Answer phone calls, respond to inquiries, and direct calls to appropriate departments * Maintain a clean and organized reception area * Collect and process patient payments and co-pays * Assist with medical records management and filing * Coordinate with clinical staff to ensure efficient patient flow * Perform general administrative tasks such as data entry, faxing, and scanning documents * Ensure compliance with HIPAA regulations and maintain patient confidentiality * Assist with other administrative duties as assigned Company Description At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Qualifications * High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred * Previous experience in healthcare front office or administrative roles preferred * Strong communication and interpersonal skills * Excellent organizational and multitasking abilities * Proficiency in MS Office and familiarity with electronic scheduling software * Knowledge of medical terminology and understanding of healthcare operations * Familiarity with medical insurance and billing processes * Customer service-oriented with a professional demeanor * Ability to work flexible hours, including evenings and weekends as needed * Medical office certification (e.g., Certified Medical Administrative Assistant) a plus * Detail-oriented with a commitment to accuracy and efficiency * Ability to maintain patient confidentiality and comply with HIPAA regulations Additional Information Traveling is required. All your information will be kept confidential according to EEO guidelines. Compensation * Pay Range: $17-$25.99 * Other Compensation (if applicable): * Review the 2025-2026 UMMS Benefits Guide

At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description We are seeking a detail-oriented and efficient Front Office Coordinator (PRN) to join our healthcare team in Easton, United States. In this role, you will be responsible for managing the front desk operations and ensuring smooth patient flow in our facility on an as-needed basis. Greet and check-in patients, verifying their information and insurance details Schedule and manage appointments using our electronic scheduling system Answer phone calls, respond to inquiries, and direct calls to appropriate departments Maintain a clean and organized reception area Collect and process patient payments and co-pays Assist with medical records management and filing Coordinate with clinical staff to ensure efficient patient flow Perform general administrative tasks such as data entry, faxing, and scanning documents Ensure compliance with HIPAA regulations and maintain patient confidentiality Assist with other administrative duties as assigned Qualifications High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred Previous experience in healthcare front office or administrative roles preferred Strong communication and interpersonal skills Excellent organizational and multitasking abilities Proficiency in MS Office and familiarity with electronic scheduling software Knowledge of medical terminology and understanding of healthcare operations Familiarity with medical insurance and billing processes Customer service-oriented with a professional demeanor Ability to work flexible hours, including evenings and weekends as needed Medical office certification (e.g., Certified Medical Administrative Assistant) a plus Detail-oriented with a commitment to accuracy and efficiency Ability to maintain patient confidentiality and comply with HIPAA regulations Additional Information Traveling is required. All your information will be kept confidential according to EEO guidelines. Compensation Pay Range: $17-$25.99 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Cardiology Practice (Outpatient Office Services) Locations: Cambridge, Chestertown, Denton, Easton, and Queenstown At Shore Medical Group/ Cardiology a member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description J General Summary: Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks: The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. Calls patients to verify appointments. Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. Schedules patients for physician visit. Maintains and updates appointment calendars. Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. Notifies clinical personnel of patient arrival. Maintains entry log of incoming visitors. Processes and delivers departmental mail. Processes and maintains medical records in accordance with records protocols. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Travel between sites may be required based on coverage needs Performs other duties as assigned. Qualifications Education & Training: High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Full-Time; Days M-F (8am-4:30pm) Pay Range: $17-25.99/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Cardiology Practice (Outpatient Office Services) Locations: Cambridge, Chestertown, Denton, Easton, and Queenstown At Shore Medical Group/ Cardiology a member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description J General Summary: Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks: The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. Calls patients to verify appointments. Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. Schedules patients for physician visit. Maintains and updates appointment calendars. Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. Notifies clinical personnel of patient arrival. Maintains entry log of incoming visitors. Processes and delivers departmental mail. Processes and maintains medical records in accordance with records protocols. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Travel between sites may be required based on coverage needs Performs other duties as assigned. Qualifications Education & Training: High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Full-Time; Days M-F (8am-4:30pm) Pay Range: $17-25.99/hr. Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Shift Schedule: Monday - Thursday 8:00AM - 5:00PM; Friday 8:00AM - 2:00PM Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. * Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. * Calls patients to verify appointments. * Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. * Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. * Schedules patients for physician visit. Maintains and updates appointment calendars. * Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. * Notifies clinical personnel of patient arrival. * Maintains entry log of incoming visitors. * Processes and delivers departmental mail. * Prepares examination room for patients. Cleans examination rooms between patients and at the end of the day. * Tracks down labs on patients and follows up with lab companies when errors occur. * Coordinates files and office information - updates charts, labs, x-rays, dictated notes, etc. * Pulls and prepares charts for current and follow-up appointments. * Processes and maintains medical records in accordance with records protocols. * Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. * Performs other duties as assigned. Company Description Experience the highest level of appreciation at UM Baltimore Washington Medical Center - named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence designated hospitals in Maryland. UM BWMC features one of the state's busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we're home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland's health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care. Qualifications Education and Experience * High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. * One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. * Certification in scheduling and registration preferred. Knowledge, Skills and Abilities * Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. * Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. * Prior experience and demonstrated competence with patient or customer information systems. * Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.03 - $24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

Experience the highest level of appreciation at UM Baltimore Washington Medical Center - named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence designated hospitals in Maryland. UM BWMC features one of the state's busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we're home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland's health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care. Job Description Shift Schedule: Monday - Thursday 8:00AM - 5:00PM; Friday 8:00AM - 2:00PM Location: Baltimore Washington Medical Center Address: 7556 Teague Rd, Hanover, MD 21076 General Summary Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. Calls patients to verify appointments. Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. Schedules patients for physician visit. Maintains and updates appointment calendars. Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. Notifies clinical personnel of patient arrival. Maintains entry log of incoming visitors. Processes and delivers departmental mail. Prepares examination room for patients. Cleans examination rooms between patients and at the end of the day. Tracks down labs on patients and follows up with lab companies when errors occur. Coordinates files and office information - updates charts, labs, x-rays, dictated notes, etc. Pulls and prepares charts for current and follow-up appointments. Processes and maintains medical records in accordance with records protocols. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Performs other duties as assigned. Qualifications Education and Experience High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Knowledge, Skills and Abilities Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. Prior experience and demonstrated competence with patient or customer information systems. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.03 - $24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

Experience the highest level of appreciation at UM Baltimore Washington Medical Center - named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence designated hospitals in Maryland. UM BWMC features one of the state's busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we're home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland's health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care. Job Description Shift Schedule: Monday - Thursday 8:00AM - 5:00PM; Friday 8:00AM - 2:00PM Location: Baltimore Washington Medical Center Address: 7556 Teague Rd, Hanover, MD 21076 General Summary Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. Calls patients to verify appointments. Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. Schedules patients for physician visit. Maintains and updates appointment calendars. Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. Notifies clinical personnel of patient arrival. Maintains entry log of incoming visitors. Processes and delivers departmental mail. Prepares examination room for patients. Cleans examination rooms between patients and at the end of the day. Tracks down labs on patients and follows up with lab companies when errors occur. Coordinates files and office information - updates charts, labs, x-rays, dictated notes, etc. Pulls and prepares charts for current and follow-up appointments. Processes and maintains medical records in accordance with records protocols. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Performs other duties as assigned. Qualifications Education and Experience High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Knowledge, Skills and Abilities Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. Prior experience and demonstrated competence with patient or customer information systems. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.03 - $24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Experience the highest level of appreciation at UM Baltimore Washington Medical Center - named Top Workplace in the Baltimore area by The Baltimore Sun two years in a row (2019 & 2020); Top Workplace in the USA for 2021! As part of the acclaimed University of Maryland Medical System, our facility is one of three ANCC Pathway to Excellence designated hospitals in Maryland. UM BWMC features one of the state's busiest emergency departments, as well as a team of experts who care for our community and one another. The University of Maryland Baltimore Washington Medical Center (UMBWMC) provides the highest quality health care services to the communities we serve. Our medical center is home to leading-edge technology, nationally recognized quality, personalized service and outstanding people. We have 285 licensed beds and we're home to 3,200 employees and over 800 physicians. Our expert physicians and experienced, compassionate staff are connected to medical practices in the local community as well as at University of Maryland Medical Center in downtown Baltimore. For patients, this means access to high-quality care and research discoveries aimed at improving Maryland's health. Our physicians and nursing staff specialize in emergency, acute, medical-surgical and critical care. In addition, our medical center is home to many Centers of Excellence, offering expert outpatient health care. Job Description General Summary Under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. These are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Receives and screens visitors and telephone calls. Provides general information in person and on the telephone. Calls patients to verify appointments. Verifies patient demographic information including insurance verification prior to the patient visit for all pre-scheduled patients. Performs data entry of patient demographic information. Types letters and faxes information as needed. Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information Receives and documents patient responsible payments including co-payments, past balance payments, and other patient-responsible charges. Schedules patients for physician visit. Maintains and updates appointment calendars. Processes all referral requests by physicians and patients within a timely manner and according to clinic procedure. Notifies clinical personnel of patient arrival. Maintains entry log of incoming visitors. Processes and delivers departmental mail. Prepares examination room for patients. Cleans examination rooms between patients and at the end of the day. Tracks down labs on patients and follows up with lab companies when errors occur. Coordinates files and office information - updates charts, labs, x-rays, dictated notes, etc. Pulls and prepares charts for current and follow-up appointments. Processes and maintains medical records in accordance with records protocols. Discharges each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered. Performs other duties as assigned. Qualifications Education and Experience High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Knowledge, Skills and Abilities Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. Prior experience and demonstrated competence with patient or customer information systems. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.03 - $24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Locations: Easton, MD At Shore Medical Group, member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description General Summary Front Office Coordinator as you will work under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Qualifications Education and Experience High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Knowledge, Skills and Abilities Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. Prior experience and demonstrated competence with patient or customer information systems. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17-$20.80 Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Front Office Coordinator as you will work under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Company Description The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Locations: Easton, MD At Shore Medical Group, member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Qualifications Education and Experience * High School Diploma or equivalent (GED) is required. * One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. * Certification in scheduling and registration preferred. Knowledge, Skills and Abilities * Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. * Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. * Prior experience and demonstrated competence with patient or customer information systems. * Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17-$20.80 Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Shore Medical Group Locations: Easton, MD At Shore Medical Group, member of University of Maryland Medical System, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description General Summary Front Office Coordinator as you will work under moderate supervision, performs a variety of clerical activities to support clinical operations including customer service, telephone management, scheduling, registration, and copay collections. Ensures that all provider schedules are appropriately populated, telephones are managed, and complete registration information is captured prior to or during each patient visit. Qualifications Education and Experience High School Diploma or equivalent (GED) is required. One (1) year of customer service experience required. One (1) year relevant front-desk experience preferred. Experience within a healthcare environment preferred. Certification in scheduling and registration preferred. Knowledge, Skills and Abilities Ability to interact with personnel of all levels within the organization and work within a multi-disciplinary team environment. Interpersonal skills, customer orientation and an outgoing and pleasant demeanor. Prior experience and demonstrated competence with patient or customer information systems. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and levels of staff. Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17-$20.80 Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Job Description Schedule Full-Time, 1.0 - Rotating Shifts General Summary The Staffing and Patient Flow Coordinator is responsible for performing daily staffing activities for the CNA Float Pool, Inpatient and Outpatient nursing units as well as arranging and assisting with new hire orientation for agency/travel registered nurses. Responsible for managing unit based schedules for assigned nursing units, assisting in bed board monitoring and bed assignment, ensuring daily staffing is adequate and deploy float pool and agency staff where needed. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Fairly allocates staff according to acuity and need on each nursing unit which meets the staffing needs of the units and consistently. Follows-up with PCC/charge nurse or designee when unable to fulfill needs. Accurately prepares and checks daily staffing report for nursing units in a timely manner and compares staffing needs against census & staffing grids. Maintains accurate telephone - lists of agencies & staff of each unit and maintain accurate data in systems e.g. sick calls, scheduling changes and agency vouchers. Displays a commitment to excellence in quality of work; demonstrates accuracy and thoroughness and looks for ways to improve and promote quality. Maintains a positive and professional attitude with co-workers, patients, families/significant others, medical staff, volunteers, and visitors. Maintains and uses material, supplies and equipment in a cost effective manner and contributes ideas for cost reductions or improved efficiency without sacrificing quality. Develops, posts, and manages the schedules for the assigned units based on ADC and budgeted staffing ratios. Maintains the scheduling system with accurate employee, demographic, skill, and scheduling information. Main Point of contact for assigned units relating to any scheduling processes/concerns. Communicates continuously with the Nurse Managers to ensure coordination of information and accurate scheduling. Reviews/Updates Payroll daily for respective Unit. Manages daily staffing needs of all inpatient nursing units needs based on staff/census fluctuations. Assigns float pool resources and Agency based on need and acuity. Deploys staff fairly to various units based on expressed need and availability. Manages call outs, scheduling changes, and agency time slips. Observes and monitors admissions to determine bed assignment needs. Works closely with Nurse Supervisors in determining bed assignment based on patients status, needs, etc. Assigns beds to patients to facilitate patient flow. Communicates with Units and Supervisors regarding bed assignments throughout the shift. Qualifications III. Education and Experience 2 year / Associate's Degree Required. 3 years' experience staffing/scheduling in a healthcare environment will be accepted in lieu of degree. IV. Knowledge, Skills and Abilities Strong verbal and written communication. Ability to understand staffing and scheduling functions Strong analytical and organization skills Basic computer skills Strong customer service Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $22.57-$31.59 Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at [email protected].

Schedule Full-Time, 1.0 - Rotating Shifts The Staffing and Patient Flow Coordinator is responsible for performing daily staffing activities for the CNA Float Pool, Inpatient and Outpatient nursing units as well as arranging and assisting with new hire orientation for agency/travel registered nurses. Responsible for managing unit based schedules for assigned nursing units, assisting in bed board monitoring and bed assignment, ensuring daily staffing is adequate and deploy float pool and agency staff where needed. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. * Fairly allocates staff according to acuity and need on each nursing unit which meets the staffing needs of the units and consistently. Follows-up with PCC/charge nurse or designee when unable to fulfill needs. Accurately prepares and checks daily staffing report for nursing units in a timely manner and compares staffing needs against census & staffing grids. Maintains accurate telephone - lists of agencies & staff of each unit and maintain accurate data in systems e.g. sick calls, scheduling changes and agency vouchers. Displays a commitment to excellence in quality of work; demonstrates accuracy and thoroughness and looks for ways to improve and promote quality. * Maintains a positive and professional attitude with co-workers, patients, families/significant others, medical staff, volunteers, and visitors. Maintains and uses material, supplies and equipment in a cost effective manner and contributes ideas for cost reductions or improved efficiency without sacrificing quality. * Develops, posts, and manages the schedules for the assigned units based on ADC and budgeted staffing ratios. Maintains the scheduling system with accurate employee, demographic, skill, and scheduling information. Main Point of contact for assigned units relating to any scheduling processes/concerns. Communicates continuously with the Nurse Managers to ensure coordination of information and accurate scheduling. Reviews/Updates Payroll daily for respective Unit. * Manages daily staffing needs of all inpatient nursing units needs based on staff/census fluctuations. Assigns float pool resources and Agency based on need and acuity. Deploys staff fairly to various units based on expressed need and availability. Manages call outs, scheduling changes, and agency time slips. * Observes and monitors admissions to determine bed assignment needs. Works closely with Nurse Supervisors in determining bed assignment based on patients status, needs, etc. Assigns beds to patients to facilitate patient flow. Communicates with Units and Supervisors regarding bed assignments throughout the shift. Company Description When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Qualifications III. Education and Experience * 2 year / Associate's Degree Required. 3 years' experience staffing/scheduling in a healthcare environment will be accepted in lieu of degree. IV. Knowledge, Skills and Abilities * Strong verbal and written communication. * Ability to understand staffing and scheduling functions * Strong analytical and organization skills * Basic computer skills * Strong customer service Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: * Pay Range: $22.57-$31.59 * Other Compensation (if applicable): * Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful 37-acre, 218-bed suburban Baltimore, Maryland campus. You're embarking on a professional journey that encourages opportunities, values a team atmosphere, and makes convenience and flexibility a priority. Joining our team of healthcare professionals means you'll be contributing to a locally and nationally recognized institution. UM St. Joseph has been recognized by The Leapfrog Group as a grade ‘A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland. In addition, we've been consistently recognized as a top employer by Baltimore magazine. Job Description Schedule Full-Time, 1.0 - Rotating Shifts General Summary The Staffing and Patient Flow Coordinator is responsible for performing daily staffing activities for the CNA Float Pool, Inpatient and Outpatient nursing units as well as arranging and assisting with new hire orientation for agency/travel registered nurses. Responsible for managing unit based schedules for assigned nursing units, assisting in bed board monitoring and bed assignment, ensuring daily staffing is adequate and deploy float pool and agency staff where needed. Principal Responsibilities and Tasks The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Fairly allocates staff according to acuity and need on each nursing unit which meets the staffing needs of the units and consistently. Follows-up with PCC/charge nurse or designee when unable to fulfill needs. Accurately prepares and checks daily staffing report for nursing units in a timely manner and compares staffing needs against census & staffing grids. Maintains accurate telephone - lists of agencies & staff of each unit and maintain accurate data in systems e.g. sick calls, scheduling changes and agency vouchers. Displays a commitment to excellence in quality of work; demonstrates accuracy and thoroughness and looks for ways to improve and promote quality. Maintains a positive and professional attitude with co-workers, patients, families/significant others, medical staff, volunteers, and visitors. Maintains and uses material, supplies and equipment in a cost effective manner and contributes ideas for cost reductions or improved efficiency without sacrificing quality. Develops, posts, and manages the schedules for the assigned units based on ADC and budgeted staffing ratios. Maintains the scheduling system with accurate employee, demographic, skill, and scheduling information. Main Point of contact for assigned units relating to any scheduling processes/concerns. Communicates continuously with the Nurse Managers to ensure coordination of information and accurate scheduling. Reviews/Updates Payroll daily for respective Unit. Manages daily staffing needs of all inpatient nursing units needs based on staff/census fluctuations. Assigns float pool resources and Agency based on need and acuity. Deploys staff fairly to various units based on expressed need and availability. Manages call outs, scheduling changes, and agency time slips. Observes and monitors admissions to determine bed assignment needs. Works closely with Nurse Supervisors in determining bed assignment based on patients status, needs, etc. Assigns beds to patients to facilitate patient flow. Communicates with Units and Supervisors regarding bed assignments throughout the shift. Qualifications III. Education and Experience 2 year / Associate's Degree Required. 3 years' experience staffing/scheduling in a healthcare environment will be accepted in lieu of degree. IV. Knowledge, Skills and Abilities Strong verbal and written communication. Ability to understand staffing and scheduling functions Strong analytical and organization skills Basic computer skills Strong customer service Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $22.57-$31.59 Other Compensation (if applicable): Review the 2024-2025 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Our employees are the strength of our service. Intrastaff is unique because it's one of the very few agencies where a person has the benefit of being a temporary employee and also feels like a member of a large organization. Working at Hopkins means joining a culturally diverse team that includes some of the best nurses, physicians and allied health professionals in the world. Directly or indirectly, you'll have exposure to cutting-edge technology and groundbreaking medical research. Hours- Monday-Friday 8:30a-5p Location- 600 N. Wolfe Street Payrate- $24 per hour Coordinates a multi-faceted clinical/research office. Assists patients, patients' families, referring physicians, and third party carriers to resolve patient related issues. Researches and prepares specialized reports and budgets. Schedules patients for laboratory tests, medical examinations, and consultations. Relays information to patients regarding preparation for laboratory tests and examinations. Maintains familiarity with various types of medical insurance to explain these plans. Obtains pre-certifications as required by patients' health care insurers or managed care providers. Assists patients or family members with completion of medical insurance forms. Informs patients of costs of care being provided, and guides them to appropriate resources for further information, guidance, or assistance. Arranges or assists in arranging patient transportation. Types routine correspondence and reports from dictation or handwritten copy using personal computer. Transcribes machine dictated medical reports and other documentation using medical terminology. Uses personal computer to prepare manuscripts, grant proposals, statistical reports, tables, and charts using knowledge of scientific, medical, literary, or other technical terms. Answers telephone, screens callers, relays messages, and greets visitors. Maintains calendar, schedules appointments and meeting rooms. Opens, sorts and screens mail. Files in alphanumeric order and locates material from files. Assists with making routine travel and accommodation arrangements. Coordinates the servicing of office equipment. Operates personal computer to access e-mail, electronic calendars, and other basic office support software. Uses automated records system to access, enter, and edit patient information. Completes various request forms for office supplies and equipment as directed. High School Diploma/GED required. Two years secretarial experience required. Additional education may be substituted for years of related experience; to the extent of JHU equivalency formula. Two years medical office experience preferred. Medical terminology preferred. Computer skills and organizational skills required. Epic training, experience in the Johns Hopkins system strongly preferred. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Shift: Rotating, 7am-3pm or 3pm-11pm, every third weekend The Patient Representative works in conjunction with the Nursing staff and administrative staff to provide the highest level of Customer Service for the Emergency Department. The Patient Representative must be proficient in hospital services, policies and procedures. Daily task will include, but are not limited to, greeting patients, assisting in directing the flow of patients and visitors, being a source of information to patients and visitors in the waiting room, de-escalating situations as required, providing emotional support as needed to family members and patients. What awaits you: Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes: * Full medical, dental, and vision plans, * Paid time off (PTO), * Tuition reimbursement for you and your dependents, * Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins * Tell a friend and get paid with our Employee Referral Program Bonus! Qualifications: * High School Diploma or equivalent. * Requires knowledge of general policies and procedures of the Patient Representative program, normally acquired over 3-6 months in position. * Substantial interpersonal skills need to frequently interact with patients, families and medical staff. * Advance communication skills. * Knowledge of general office equipment. Important Notices: * Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position. Salary Range: Minimum 17.11/hour - Maximum 28.26/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

You were meant for Hopkins. Johns Hopkins Pharmaquip is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. Our exceptional employee development programs offer unlimited career growth potential. What Awaits You? Career growth and development Diverse and collaborative working environment Paid Time Off Affordable and comprehensive benefits package The Patient Service Coordinator I coordinates with customesr the most efficient method to schedule patient services. Exceeds customer expectations through the delivery of superior service demonstrating empathy, patience, and a positive attitude. Effective communication to ensure customers have a full understanding of the scope of service, on-going aspects of care, and fully understand coverage and financial responsibility. Coordinate scheduling for existing patients to ensure continuity of care. Demonstrate effective communication skills to evaluate caller needs, provide solution, and closure to requests. Shift: Full Time/Day Shift-9:30am-6pm Alternating Saturdays Required Location: Baltimore, MD Education: High School Diploma or equivalent. Post high school education or training, preferred Knowledge: Basic Computer Skills Basic medical terminology for homecare field Customer service principals and service expectations Skills: Effective and professional communication with customer and referral Effective verbal and written communication skills Multi-tasking - follow through for completion Call center experience, minimum of 6 months Timeliness - prioritization of work Adaptive, empathetic, and patient - positive attitude Time management, priority setting & organization skills Work Experience: 2 years customer service, preferred Experience working in a medical environment - familiarity with durable medical equipment, preferred 2 years call center, preferred Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes: Full medical, dental, and vision plans, Retirement plans, Paid time off (PTO), Tuition reimbursement for you and your dependents, Earn up to $1,000 annually for practicing self-care with Healthy @ Hopkins Tell a friend and get paid! Ask about our Employee Referral Program Bonus! And more! Visit ******************************** Important Notices: ***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position. Salary Range: Minimum 14.60/hour - Maximum 24.09/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices. Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.