Business Analyst jobs at University of Michigan

BASIC FUNCTION AND RESPONSIBILITY The Clinical Information Analyst provides advanced technical and analytic support for strategic and clinical initiatives in the adult and pediatric clinical documentation improvement (CDI) space. Utilizing numerous types of data, both modeled and disparate, this analyst will produce relevant, timely analytics for presentation to management that is essential for strategic decision-making related to clinical documentation improvement The analyst applies statistical techniques and quantitative methods in reviewing data and modeling to investigate the distribution of various clinical conditions. This includes developing scorecards, benchmarking studies, and integrated ad hoc analyses focused on improving patient outcomes, quality and revenue improvement In addition to analytic skills, this role requires experience in integrating and preparing large, varied datasets from multiple data sources and consolidating the data to be able to draw conclusions from the data to support and communicate results with clinical and operational stakeholders. The role contributes and participates with other teams including Data Warehouse, Revenue Cycle Mid Service, and Finance to provide insights for adult and pediatric hospital financial initiatives to senior leaders across the system. Supports analytic design, data collection, and measure reporting in accordance with national and professional society standards and support various clinical initiatives. Responsibilities* SPECIFIC DUTIES AND RESPONSIBILITES * Gathering and integrating data from disparate sources (i.e. Cost and claims or clinical data in the electronic health record) in support of revenue cycle operations related to C.S. Mott & Von Voigtlander Hospitals. * Build models and analyze data to identify health encounter trends and patterns * Analyze and interpret medical utilization data and costs, identifying new metrics for measuring results as well as monitoring current metrics for trends. Ensures that all analysis is actionable for business owners; enabling leaders of key areas to build, implement and identify solutions to address business performance gaps. * Create measurements and reporting of participation in population health, medical management and quality programs, and develop strategies to grow and improve results, as appropriate. * Independently identifies gaps and opportunities within data sets, interprets results and proposes counter measures to improve those results. * Identifies and addresses expected and unforeseen data issues to ensure the accuracy of analytics, ensuring that resulting business decisions are made from accurate findings. In addition, the analyst will work with the data owners/stewards to improve data quality where possible. * Develop dashboards and visualizations in Tableau for Michigan Medicine leadership. * Design and summarize conclusions gained from analyzing data using statistical tools like Microsoft Excel and Access, SQL, SAS and others. Conduct regression analysis. * Advanced Reasoning required to interpret the variables, driving factors and necessary conclusions as can be gathered from large data outputs * Effectively communicates and presents all relevant findings to leadership. * Works with external data sources such as Vizient, Pediatric Health Information System (PHIS) and Center for Medicare & Medicaid Services (CMS) benchmarking. Skills You Have * Advanced SQL skills (coding language) * Advanced Microsoft Office Skills including Excel, Access and PowerPoint * Excellent written and oral communication skills * Ability to synthesize large sets of data from multiple, seemingly unrelated sources * General understanding of ICD-10 and CPT code sets, Elixhauser Diagnoses, risk modeling (ex. Vizient and PHIS) and MS-DRG and APR-DRG grouping logic * Strong analytical skills, with the ability to perform complex analysis, identify gaps and opportunities, and make recommendations based on statistical inferences and document and present to leadership * Ability to complete projects on or ahead of schedule with an outcome that meets or exceeds internal customer's expectations with minimal guidance from manager * Able to multi-task, and work effectively under pressure * Understand clinical and financial concepts necessary to manage department information sources * Ability to extract internal customer's requirements while assessing if the requested criteria will lead to the expected outcome. This demonstrates an analyst's ability to see the bigger picture and ask relevant, strategic questions. * Effective presentation of reporting and analytic results using a variety of tools to all levels of staff and management * Detail-oriented with passion to understand data to ensure accuracy * Self-motivated and resourceful, with a demonstrated ability to think and work independently * High level of integrity as demonstrated by 1) ability to maintain confidentiality as appropriate, 2) adherence to policies, procedures, rules, and regulations, 3) professional behavior in the workplace interactions/relationships, and 4) strong work ethic and pursuit of excellence in all assignments completed Required Qualifications* * A Bachelor's degree in Finance, Health Informatics, Statistics, Mathematics or related field. * At least five years' experience in data analysis and modeling of Healthcare or Population Health data. * Experience using data visualization methods such as Tableau * Clarity Proficiency/ Certified with Epic within one year from hire date. * Certification in the Children's Hospital Association PHIS Report writing within one year from hire date * Exceptional analytical, verbal and written communication, computer, and interpersonal skills. * Strong presentation skills and a track record of ability to present to senior leadership. * Proficient analysis tools for extraction and manipulation of data. * Ability to interpret clinical data, write reports, and effectively present data and analyses. * Knowledge of business and management principles as it relates to finance and strategic planning. * Demonstrated customer focus and the knowledge and skill to identify, meet, and evaluate customer expectations. Broad customer service experience. * Logical, analytical, and organized with the ability to direct and reprioritize work quickly and efficiently. * The ability to work in a fast-paced environment under multiple pressures and deadlines. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

University of Pittsburgh Physicians is hiring a full-time Quality Data Analyst! This position will be based out of UPMC Presbyterian but will have a remote work option. Purpose: Designs and analyzes reports highlighting opportunities to improve clinical performance/patient care. Assist the teams (department and facility) in the proper analysis and presentation of information using various clinical and administrative systems and the corporate database. Reviews medical records for the determination of data collection as related to analysis of documentation, process issues, demographic elements, and as part of understanding and proceeding with database design / re-design, analyses, and improvement process . Needs to understand the clinical needs of the committee/projects to further progress the process improvement using analyses and recommendations. Manages designated external reports, including analysis, processing, submission, and final review. Responsibilities: * Knowledge of the process improvement project and supporting literature as appropriate. * PHC4 Open Heart Report requiring physician verbal and written communication re: clinical exclusions and the necessary supporting patient medical record information. * PHC4 Nosocomial Infection Report requiring Infection Control Practitioner communication re: reportable nosocomial infections and state report verification. * Responsive to deadlines and completes tasks within the amount of time prescribed bysupervisor. Maintain high level of accuracy and timeliness. * Track department and related facility quality projects. * Independently resolve problems encountered. * Develop plan and determines pertinent information to be extracted from the medical record (concurrent and retrospective) and/or associated electronic patient information (MARs, AccessAnyware, Power Chart, Cerner, Medipac, etc) for inclusion in and submission to project, committee, system, regional, and national databases, as applicable to the current projects. * Knowledge of the process improvement methodology. * Master new computer software and upgrades, as applicable. * PHC4 Hospital Performance Report requiring validation utilizing internal Atlas reports and cdb. * Develop appropriate goals and objectives for assigned projects. Determine appropriate procedures to meet goals in an efficient, effective, and thorough manner. * Present reports to appropriate team/committee as appropriate, includingrecommendations, as appropriate. * Organize discussions or multi-disciplinary teams, as applicable, including key personnel, chiefs, chairs, physicians to discuss findings and help identify, initiate, and assist in process improvement. Develop plan of action. * Provide consultation and assistance for presentations ( i.e. Total Quality Councils) andthe ongoing year-round preparation for Annual Quality Fair, including consulting with departments re: presentations using the data and the PDSA performance improvementmethodology. * Coordinate preparation, submission, and review of external reports. * Report information, analysis, outcomes, trends, patterns to the appropriate department member, committee chair, and/or director. * Work well with department and facility committee and project leads, understandingclinical needs of the committee/project to help progress the process improvement initiatives. * Advanced problem solving using various information sources. Must determine what thebest source of information is and query the data, analyze the data, and present it in most appropriate format, i.e., graphs, summary reports, etc. * Provide timely updates on significant problems and issues encountered. * Prepare concise, meaningful analysis or narratives which present conclusions clearly inan unequivocal manner in conformity to established goals and objectives. * Knowledge of project goals to identify key individuals/departments. * Consistently identify and understand technical issues presented by assignments. * Oversee staff that are proving data entry assistance. * Identify problems and develops meaningful recommendations as a result of workperformed. * Communication with identified individuals re: project goals and outcomes. * Identify meaningful opportunities for department involvement in quality improvement projects. Qualifications: Bachelor's degree in a healthcare related field (clinical or non-clinical, e.g., healthcare policy, healthcare administration, health information).Minimum of 2 years experience in a healthcare facility (e.g., hospital, insurance company).Strong knowledge of medical terminology and clinical situations. Strong knowledge of quality improvement, regulatory requirements and compliance preferred.Excellent ability to work with computer applications and functions. Knowledge of and ability to work with the MediQual Atlas system and with the Corporate Data Base, Cognos and Report Net.Strong problem solving, data analysis, and creativity that would enable and motivate change.A high level of energy and ability to work independently with strong communication,interpersonal, organizational, and prioritization. Confidentiality and accuracy is essential. Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

UPMC Corporate Quality is hiring a Data Validaton Coordinator to join our team! This position will work Monday through Friday during standard daylight hours. After training and the orientation period has been complete, the position does allow flexibility on start and end times. Under the direction of the Senior.Manager, the Data Validation Coordinator monitors, validates, tracks and/or corrects data generated from the Cerner, CMS eCQM and Core Measurement System, GWTG/Get with The Guidelines with The Joint Commission. Completes a detailed review to validate data of downloads, accuracy statistics and quarterly/annual Patient Level Data and Error Reports. Maintains the accuracy of data reported to CMS/Centers for Medicare & Medicaid and TJC/The Joint Commission as well as PHC4 realizing the high visibility in the public eye. This information compares UPMC with external hospitals. Reporting may impact consumer hospital choices within comparing patient/physician outcomes. This position provides ongoing training and monitoring of the UPMC Abstraction Team and new Quality Nurses to ensure quality data is abstracted and submitted for comparison and reporting. The coordinator is also responsible to help transition UPMC manual abstraction to the new MU/eCQM/electronic Clinical Quality Measures while working with eMeasures Specifications to help track/identify/build/validate discrete Electronic Health Records discrete locations to help move UPMC forward with MU (Meaningful Use/governmental) requirements.Scope of the Data Validation Coordinator: Manage the overall abstraction results and eCQM reports after abstraction and before the data is released to Quality Teams at UPMC. Validating the UPMC Core Measure Data, Stroke Data, and eCQM data before that data is submitted to CMS, TJC/The Joint Commission. Responsible for alerting UPMC Quality Teams and UPMC Stroke Coordinators of any ?missed opportunities? to address front end clinical results in order to drive process improvements. The data coordinator is responsible for the training of new abstraction staff/quality nurses. Along with the continual education of the trained staff with each set of Specifications released by the government on a bi-annual basis. This requires knowledge of 16 sets of specifications across three different governmental agencies. CMS/Center for Medicare and Medicare IQR/Inpatient specifications, IPFQR/Inpatient Psychiatric Facility specification, OQR/Outpatient specifications, TJC/The Joint Commission specifications, eCQM/electroinic Clinical Quality Measures specifications, and AHA/GWTG (American Heart Association/Get With The Guidelines). This position requires continual monitoring and education of the UPMC Abstraction Team, UPMC Quality Teams, UPMC Stroke Teams, and UPMC Specialized Clinical Quality Teams to keep everyone updated and familiar with any changes needed to improve clinical quality processes. If you have prior experience with all core measures and AHA/GWTG strokes, this could be the next step in your abstracting career. Apply today! Responsibilities: * Demonstrates a service-oriented approach to the position by conveying courtesy, respect, enthusiasm and positive attitude for work responsibilities. Work closely with physicians, nurses, clinical quality staff, stroke coordinators, and informatics to assure a more robust and accurate EHR/Electronic Health Record. Show initiative and offer assistance to all department customers and UPMC Health System personnel in the completion of the department's goals. Patient care issues and inter-departmental service are the first priority as a staff member while protecting confidentiality of all patient related information by adhering to UPMC Health System and Health Information Management Department policies.? Responsible for review and validation of patient level data reports, including but not limited to, national clinical initiatives such as the CMS programs for Inpatient (IP) Quality Reporting (IQR), Outpatient (OP) Quality Reporting (OQR), Inpatient Psychiatric Facility Quality Reporting (IPFQR), all of which are required to financially maintain the CMS Annual Payment Update (APU), also known as the Market Basket Update, for UPMC hospitals. ? Reports discrepancies found in the medical record to alert upstream clinical users as appropriate (Supervisor, Sr. Manager, Quality Team(s), and Stroke Team(s). ? Attends/Contributes to UPMC Departmental meetings, Tami Minnier Monthly Team Meetings, Sepsis System Committee meetings, Bi-Monthly eCQM/electronic Clinical Quality Measures Meeting, AHA and TJC National Stroke training/educational webinars as required. Partners with Cerner/vendor to beta test software packages prior to production. * Reviews, edits, completes PHC4 Error Report which impacts our UPMC hospitals within CMS Care Compare in the public domain.? Adheres to department standards. Communicates any barriers affecting expected standards and works collaboratively with management team to meet department abstraction goals and deadlines. Directly responsible for monitoring 2-5 assigned abstractors work performance and providing extensive training on a one-on-one basis to assist abstractors with meeting system standards. Redirects abstractors on a weekly basis to help meet departmental deadlines. * Autonomously adapts to changes in the work environment and refocuses his/her team to complete work in a timely manner. ? Trains and orients new abstractors and quality staff regarding the abstraction team department policies and procedures, as well as educating on the electronic record, clinical documentation, abstraction guidelines, and validation processes.? Balance team and individual responsibilities. Contributes to team building during monthly abstraction team meetings ensuring a positive team spirit.? Performs in accordance with system-wide competencies/behaviors.? Performs other duties as assigned. * Responsible for required data capture for the Joint Commission Accreditation and Certification programs, in addition to the AHA/American Heart Association-GWTG/Get with the Guidelines-Stroke programs. * Patient care issues and inter-departmental services are the priority of this position while protecting confidentiality of all patients related information. * Responsible for understanding how the different technical systems interact within UPMC's MyApps in order to correctly direct work from home abstractors prior to reaching out to the HELP DESK. Must maintain a strong knowledge of technical systems to guide and direct staff on how to self-solve simple technical problems. * Maintains a strong knowledge base of the CMS Quality Measure Specifications with each new versions that are released twice per year through continuous maintenance of the glossary, webinars, and continuous education for Inpatient, Outpatient, Psych, Stroke, and eCQM data collection. * Maintains a strong knowledge of the current AHA/GWTG Stroke Specifications for all three levels of Stroke abstraction, Primary/Comprehensive/Acute Stroke Ready, Stroke Center facilities.? Able to create and manipulate Excel spreadsheets in order to facilitate data analysis across multiple clinical quality measures. * Create work lists for 2-5 abstractors weekly. * Autonomously thinks thorough and combines technical and clinical requirements to be able to communicate team needs to both clinical and technical partners. * Daily monitors the EHR/Electronic Health Record for changes and alerts technical team of any issues identified. * Evaluates data abstraction software performance prior to putting softwaree packages into production. Alerts technical team to any potential issues to get changes implemented prior to putting new software into production. * Performs mathematical calculations for the SEP-1 Crystalloid fluid collection and trains others to follow the step-by-step method as required in the specifications. * Biannually conducts IRR/Interrater Reliability studies on 2-5 abstractors for up to 16 abstracted measures. Re-educate on specifications based on staffing IRR results. * Works closely with Quality nurse at multiple facilities to identify opportunities to receive greater recognition from AHA/GWTG Stroke Abstraction which links directly to each UPMC Stroke hospital and their Awards of Gold/Silver/Bronze for excellence in patient care and clinical standards (AHA and TJC) Qualifications: Required: * A high school graduate with a minimum of two years of CMS Core Measure Abstracting experience >=2015 calendar year. * A strong knowledge of anatomy, physiology, pharmacology and medical terminology is required. * Good written and oral communication and organizational skills is required. * Analytical ability and a high degree of attention to detail are necessary to assure thorough and precise data collection and correction. Strong computer skills, including, but limited to MS Word, MS Power Point, Windows, and MS Excel applications. Ability to clearly and concisely communicate. Ability to effectively communicate and instruct new abstractors on how to read and interpret the governmental guidelines. Must be able to work with minimal supervision. * Must be able to analyze data and report trends to upper management. Internet use required.Preferred: Knowledge of IQR/Inpatient Quality Reporting, OQR/Outpatient Quality Reporting, IPFQR/Inpatient Psychiatric Facility Quality Reporting, Stroke (ASR/PSC/CSC), and eCQM/electronic Quality Measures. * A graduate of an Accredited Health Information Management Program (RHIA or RHIT is eligible). * Medical terminology, ICD-10-CM diagnosis and procedure codes and Diagnostic Related Groups (DRG). * The ability to elicit and practice cooperation and demonstrate positive morale and team effort. Must demonstrate the ability to work under pressure in a positive team-oriented manner with diplomacy and tact. Cerner or similar electronic health record system. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

Classification Title: Data Management Analyst III Classification Minimum Requirements: Master's degree in Information Systems, Technology Services, Business Administration, Data Analytics, Finance or a closely related field and two years of relevant experience; or a bachelor's degree in Information Systems, Technology Services, Business Administration, Data Analytics, Finance or a closely related field and four years of relevant experience. Job Description: Serving in the full-time position of Data Management Analyst III with the Project Management Office ("PMO") of UF Advancement, with the aim to ensure best practices in project management, business analysis, and change management (including educational activities within and throughout the University for Advancement). Specifically, this position is responsible for: (1) serving as a system analyst to ensure a consistent approach to documentation of complex technical data and infrastructure system processes and procedures; (2) Conducting Quality Assurance to ensure data quality; and (3) Assisting with Change Management, which includes an educational component regarding new software features, business systems requirements or procedures, and system adoption. As part of the educational component of this role, position is also responsible for identifying educational opportunities; educating users or project team members; and preparing training/educational presentations, recordings, and live workshops with user groups. Remote work/telecommuting is permitted. Required Qualifications: Position requires a Master's degree in Information Systems, Technology Services, Business Administration, Data Analytics, Finance or a closely related field and two years of relevant experience; or a bachelor's degree in Information Systems, Technology Services, Business Administration, Data Analytics, Finance or a closely related field and four years of relevant experience. Special Instructions to Applicants: If you are interested in this position, please send your resume and cover letter to the following email address: **************************** . Application must be submitted by 11:55 p.m. (ET) of the posting end date. UF is a member of the State University System of Florida and an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit.

**UW MEDICINE IT SERVICES** has an outstanding job opportunity for an **Applications Analyst 3 - Epic Beaker-AP** . **WORK SCHEDULE** + 100% FTE - 40 hours per week + Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday **DEPARTMENT DESCRIPTION** **UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. **POSITION HIGHLIGHTS** + 100% remote opportunity + Values-based work environment + Active departmental Equity, Diversity, and Inclusion Committee + 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year + 100% matching, 100% immediately vesting 403(b) **PRIMARY JOB RESPONSIBILITIES** + Perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements and work with user groups to provide diagnostic assistance and resolution to questions and problem direction + Maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines + Meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed + Develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements + Track and provide regular project status updates to leaders, customers, and stakeholders on progress and obstacles + Lead small projects or larger project sub-components that may include cross-functional teams + Identify improvement opportunities through analysis + Provide consistent and timely IT service deliverables using thorough analysis and thoughtful application of technologies + Test all scenarios conforming to quality standards at the solution level + Evaluate and implement management requests for information to generate reporting requirements **REQUIREMENTS** + Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience + Currently holds 2 or more current Epic certifications (or equivalent in other EHR systems) OR has obtained Epic proficiency (or equivalent) and has consistently demonstrated technical competencies for 4+ years in relevant functional/business area + **Epic Beaker-AP certification is REQUIRED** + **4+ years of overall experience to include the below:** + 2+ years providing EHR systems application maintenance/support + Demonstrated experience serving as a role model in providing an exceptional business partnership with customers, continuously adapting to their needs and feedback + 2+ years' experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications) + Demonstrated ability to translate business requirements into design specifications, follow technical change control processes, and maintain technical documentation + Experience mentoring others to increase overall professional effectiveness + Demonstrated ability to manage small to medium sized IT projects and/or process improvement initiatives + Experience developing and executing test plans and test cases + Experience supporting large scale enterprise customers, both internal and external + Experience walking clients using systems, preferably in a healthcare environment **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team (******************************** . Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $108,720.00 annual **Pay Range Maximum:** $135,552.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

**UW MEDICINE IT SERVICES** has an outstanding job opportunity for an **Applications Analyst 2 - Epic Healthy Planet / Ambulatory** . **WORK SCHEDULE** + 100% FTE - 40 hours per week + Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday + Required participation in team on call schedule **DEPARTMENT DESCRIPTION** **UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. **POSITION HIGHLIGHTS** + 100% remote opportunity + 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year + 100% matching, 100% immediately vesting 403(b) **PRIMARY JOB RESPONSIBILITIES** + You perform analysis and troubleshooting for application issues to meet established Service Level Agreements, working with user groups to provide diagnostic assistance and resolution to questions and problem direction + You maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines + Provide proactive status updates to management, customers, and stakeholders + You meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed + You develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements + You prioritize tasks with guidance from designated lead, supervisor, or project manager + You track detailed status of tasks and work with leads, project managers, and/or supervisor should tasks vary from initial resource estimates + You test all scenarios conforming to quality standards at the component/feature level, including: + testing system changes and assisting with development of test plans for usability, performance, and adherence to standards and executing, tracking, and reporting detailed results of application and system testing + You evaluate and implement management requests for information to generate reporting requirements + You support training and education program as per training system services level agreement **REQUIREMENTS** + Bachelor's degree Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience + **Epic Certification is REQUIRED: Healthy Planet and/or Ambulatory** + 2+ years' experience must include the following: + 1+ years providing EHR systems application maintenance/support + Demonstrates a strong customer-oriented mindset, with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service + 1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications) **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team (******************************** . Join our mission to make life healthier for everyone in our community. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $97,020.00 annual **Pay Range Maximum:** $120,804.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** Not Applicable **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

Develops, codes, tests, debugs, implements, and maintains complex websites and/or software. Prepares detailed specifications and recommendations for software, programs, and test procedures.

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact ********************************. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title:Learning Technology AnalystDepartment:ODEE | Learning Systems and Infrastructure Innovative technology is the backbone of the Ohio State University learning experience. Learning Systems in the Office of Technology and Digital Innovation (OTDI) provides learning tools such as the Carmen learning management system (LMS) and many more. This team identifies critical educational technology and delivers it to all students, faculty and staff at one of the best public universities in the United States. The Learning Systems Innovation team is a product team within OTDI that manages the complexities inherent in purchasing and configuring enterprise software, and, less frequently, collaborates with the Learning Systems engineers that develop applications for integration with commercial-off-the-shelf software. As a member of the Innovation team, the Learning Technology Analyst works under the guidance of the eLearning Technology Sr. Analyst to evaluate performance of the university's current edtech stack, seek out gaps, and recommend solutions. The Analyst builds relationships with faculty, staff and students across the university, keeping an ear to the ground to discover the Next Big Thing in learning technology. Learning Systems Innovation uses knowledge of stakeholder needs and market data to thoughtfully advise leadership on how to expend university resources efficiently and effectively. The Analyst develops product improvement roadmaps, identifies and analyzes as-yet untapped data sources, and helps support Requests for Proposal (RFPs). The Learning Technology Analyst works closely with OTDI security and accessibility coordinators to ensure products are thoroughly vetted and compliant with all relevant university policies. Required Education and Experience: Bachelor's Degree or equivalent experience 2 years of formal or informal project management experience Superior written and oral communication skills Strong proficiency in Microsoft Office - including Word, Excel and PowerPoint Demonstrated experience in collecting business and technical requirements for complex projects Experience working with customers and managing stakeholder expectations Familiarity with learning technologies and systems Desired Education and Experience: 2-4 years of relevant experience 1 year experience with Agile organizations Familiarity with institutions of higher education Familiarity with evaluation strategies and tools (e.g. Qualtrics, survey design, focus groups, 1-on-1 interviews, usability testing) Ability to lead through collaboration Ability to set goals and performance metrics This position is mapped to Information Technology, Business Systems, Specialized, S2. Additional Information:Location:Remote LocationPosition Type:RegularScheduled Hours:40Shift:First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.

UPMC is hiring a Senior Systems Analyst to join their ISD Revenue Cycles team. This opportunity offers opportunity for additional training and for career advancement within the department. If you have experience supporting the OnBase application and HL7, APPLY NOW!!! Fully Remote Opportunity: Must be able to work eastern standard time. Purpose: Under the general direction of the management team and senior staff, the Systems Analyst - Senior requires a proficient level of experienced analytical services, defining requirements, developing and/or maintaining computer applications/systems, and providing services to meet client IT and business needs. Responsibilities: * Supporting the new deployment of Hyland OnBase in an Epic hospital environment. * Documentation: Complete detail-oriented documentation for new and moderately complex processes. Responsible for the quality and validity of produced documents. Extract and document customer/business requirements and needs for use by enterprise architecture and engineering teams (network, system, and software). * Second and Third Level Support (Including Maintenance Activities): Independently triage and resolve Level 2 and Level 3 support issues. Act as a mentor to less experienced staff in resolution of Level 2 and Level 3 issues. Ability to handle problem management as appropriate. * Project Management: Take ownership of a project and have the ability to distribute tasks to team members and meet milestone completion. Update all project management and time tracking tools accordingly. * SDLC (System Development Life Cycle): Have a proficient understanding of multiple system/application development life cycles. * Data Confidentiality/Security: Maintain confidentiality of sensitive information at all times. * Data Quality: Maintain data quality at all times. * Vendor Relationships: Interact with vendors (technical issues, project initiatives) independently, as necessary. Ability to act as the point person for issue escalation. * Report Writing/Analysis: Write and analyze complex reports. Make modifications to complex reports. Mentor less experienced team members. Communicate with the business/act as business analyst. * End User Training: Ability to create training content. Facilitate more detailed user training sessions. Ability to train peers. * Process Improvement: Ability to manage process improvement efforts. Create and update processes, as necessary. Ability to independently recognize opportunity for process improvements. * Application Upgrades and Implementation: Identify new functionality and/or hardware requirements related to application upgrades and implementations. Creates test plans. Responsible for review and validation of functionality. Report back any problems. Create and/or manage cutover plans including downtime, etc. Responsible for evaluating impact and coordinating efforts across multiple platforms as necessary. * Communication: Responsible for demonstrating appropriate, clear, concise, and effective written and oral communications in all interactions to build relationships and accomplish day to day work and projects. * Interactions with Others: Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary. Mentors less experienced staff. * Self-Development: Responsible for continuous self-study, trainings, partnering with more senior members of team, and/or seeking out opportunities to broaden scope to stay up to date with industry and organizational trends. Seeks feedback from senior team members for development and effectively incorporates feedback into work and behaviors. * System Integration: May be responsible for coordination of tasks and resources related to system integration, validation of testing and implementation. * *Performs in accordance with system-wide competencies/behaviors. * *Performs other duties as assigned. Qualifications: * Typically has 5+ years' experience with modern technology and application support through education or practical experience. * Highly driven and self-motivated to exceed expectations. * Ability to work independently and in a team-based environment. * Demonstrates thorough understanding of information technology fundamental tools and concepts (SDLC) of one of the information technology professional disciplines and applies that understanding to make independent practical contributions to IT work within a UPMC department or function. * Completes on-going training on-the-job, through courses, self-study, certifications and/or advanced degrees to maintain and enhance technical and business capabilities. * Additionally, this position may be required to maintain a standby status as part of a rotation within the team. * This requires 24 hours per day, 7 days per week availability during the standby period. The frequency varies based upon the number of colleagues in the rotation. Top 3 Skills: * OnBase certified supporting the OnBase application * Technical skills including: HL7 integration knowledge, SQL query development solutions. * Knowledge of Microsoft IIS configuration for OnBase infrastructure. Preferred: * Someone who already has the experience with the suite of applications required to support the Hyland OnBase project long-term. * Experience leading and supporting Hyland OnBase projects in a hospital environment. * Knowledge and experience managing document conversions from clinical systems to OnBase * Current or Past UPMC employee or contractor Licensure, Certifications, and Clearances: Preferred Licensure:ACBT - Avaya CBTCXADMIN - AVST Cert CX AdminITIL - IT Infrastructure Library UPMC is an Equal Opportunity Employer/Disability/Veteran

UW MEDICINE IT SERVICES has an outstanding job opportunity for an Applications Analyst 2 - Epic Healthy Planet / Ambulatory. WORK SCHEDULE * 100% FTE - 40 hours per week * Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday * Required participation in team on call schedule DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission. POSITION HIGHLIGHTS * 100% remote opportunity * 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year * 100% matching, 100% immediately vesting 403(b) PRIMARY JOB RESPONSIBILITIES * You perform analysis and troubleshooting for application issues to meet established Service Level Agreements, working with user groups to provide diagnostic assistance and resolution to questions and problem direction * You maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines * Provide proactive status updates to management, customers, and stakeholders * You meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed * You develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements * You prioritize tasks with guidance from designated lead, supervisor, or project manager * You track detailed status of tasks and work with leads, project managers, and/or supervisor should tasks vary from initial resource estimates * You test all scenarios conforming to quality standards at the component/feature level, including: * testing system changes and assisting with development of test plans for usability, performance, and adherence to standards and executing, tracking, and reporting detailed results of application and system testing * You evaluate and implement management requests for information to generate reporting requirements * You support training and education program as per training system services level agreement REQUIREMENTS * Bachelor's degree Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience * Epic Certification is REQUIRED: Healthy Planet and/or Ambulatory * 2+ years' experience must include the following: * 1+ years providing EHR systems application maintenance/support * Demonstrates a strong customer-oriented mindset, with experience building relationships, setting expectations, and collaborating across groups to ensure customers receive top quality service * 1+ year experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications) ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $97,020.00 annual Pay Range Maximum: $120,804.00 annual Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: Not Applicable About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

The primary purpose of this position is to enable the vision, mission, and values of Michigan Medicine by advancing systemwide clinical, operational, and cultural priorities. This includes supporting the development and execution of enterprise strategies, clinical transformation initiatives, and integrated change management approaches across Michigan Medicine's highly complex, matrixed, and dynamic environment. The individual in this role will contribute to all aspects of the executive leadership work and must be able to exercise sound judgment, discretion, and independence while collaborating with clinical, operational, academic, and administrative partners across the health system. Strategic Initiatives * Lead and support the design, implementation, and evaluation of systems and processes impacted by enterprise-level strategic initiatives. * Assist in the development and execution of short- and long-term tactics that advance the enterprises clinical, operational, and workforce priorities. * Standardize tools, templates, and methodologies that enhance effectiveness, promote consistency, and reduce unnecessary variation or cost. * Monitor progress and performance against project and program plans, identify operational or clinical barriers, mitigate risks, and ensure timely execution. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* * Provide high-level administrative coordination, facilitation, and oversight of strategic initiatives . Build and maintain strong, collaborative relationships with leaders across hospitals and health centers, the Medical School, nursing, faculty group practice, and shared services to advance initiatives. * Serve as a strategic advisor to executive leadership regarding organizational alignment, communication strategies, integration of clinical and operational systems, and enterprise-wide change management. * Prepare, analyze, and synthesize proposals and recommendations on complex initiatives; develop associated action plans and coordinate implementation. * Support planning and implementation of short- and long-term strategies, policies, procedures, programs, and organizational priorities. * Manage clinical, operational, or strategic programs and projects that enhance enterprise performance; participate in the design, implementation, and evaluation of initiatives supporting systemwide goals. * Synthesize large quantities of clinical, operational, and strategic data into succinct communications, supporting executive decision-making and informing broad and diverse audiences. * Collaborate with partners to assess and recommend fiscal, human, and material resources required for programs and projects. * Maintain a deep understanding of enterprise strategic priorities and clinical/operational initiatives to independently manage emerging issues and opportunities. * Coordinate, review, and summarize literature, reports, benchmarking, environmental scans, and briefing materials as assigned. * Perform all other duties and responsibilities as assigned Required Qualifications* * Master's degree in health services administration, healthcare, business administration, public health, nursing, or an equivalent combination of education and experience. * Minimum of 10 years of progressive leadership experience in healthcare, with demonstrated knowledge of clinical work, clinical operations, and clinical workflows. * Outstanding oral and written communication and interpersonal skills, with demonstrated ability to work effectively with administrative leaders, clinicians, faculty, staff, interprofessional teams, and system partners. * Strategic and systems-based thinking, with the ability to apply these leadership competencies across a complex health system. * Strong problem-solving skills, including the ability to develop solutions, prioritize work, manage deadlines, and navigate ambiguity in a layered matrixed environment. * Demonstrated effectiveness in influence, negotiation, and conflict resolution. * Demonstrated leadership in project management, continuous improvement, and implementation of organizational change. * Proven ability to work successfully with interdisciplinary teams and represent the mission, values, and priorities of Michigan Medicine. * High degree of creativity, initiative, resourcefulness, and adaptability. * Strong independent judgment, self-motivation, and the ability to manage sensitive and confidential information responsibly. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

To assist physicians and other clinicians with record completion processes in compliance with medical staff bylaws, Joint Commission (JC) standards, Centers for Medicare and Medicaid Services (CMS) regulations and other regulatory agency requirements. Communicate, facilitate and troubleshoot for the medical staff and other clinicians relating to their record completion needs. Monitor routine reports detailing status of incomplete records. Provide excellent customer service to the medical staff and other clinicians. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities* OPERATIONS * Facilitate medical record compliance by utilizing and updating various systems, including the Deficiency Tracking System (Epic Deficiency Tracking) to collect and reconcile deficiency reporting * Analyze deficiency reports at the discretion of HIM leadership to identify trends and make corrections * Preparation, validation, and submission of weekly individual physician potential suspension e-mail notifications * Perform quality control functions, for accuracy, in preparation and submission of weekly incomplete medical record reports for HIM leadership, Department Chairs and Sections Chiefs, Clinical Department Administrators and the Office of Clinical Affairs * Work under fast-paced circumstances to meet deadlines * Report unit-specific statistics as defined by management * Identify issues and make recommendations for resolution and improvement * Communicate with unit leadership regarding process and procedures * Assist with development, revision and maintenance of unit training materials, policies and procedures * Demonstrate an understanding of University, departmental, and unit policies and procedures and seek clarification as needed * Comply with regulatory, legal, and accreditation requirements and seek clarification if needed * Assure compliance with safety programs * Maintain currency with work processes, tools, and clinical and administrative applications necessary to perform job functions * Participate in and demonstrate an understanding of the Michigan Quality System/Continuous Quality Improvement and applies Lean Thinking concepts in daily work * Meet or exceed the departmental/unit quality and productivity standards for work performance * Demonstrate initiative by continuous expansion of knowledge and skills * Participate in departmental/unit activities including, but not limited to, staff meetings and in-services * Perform other duties as assigned in order to maintain the efficiency of the department * Escalate issues to management for prompt review and resolution CUSTOMER SERVICE * Advise physicians, clinicians, unit staff, and other customers on record completion policies and procedures * Assist clinicians in resolving technical and documentation issues with Central Transcription Services and other systems technical teams * Provide customer support and functions as a liaison between Health Information Management department and our external/internal customers SKILL SET * Attention to Detail: Achieves thoroughness and accuracy when accomplishing a task * Data Management: Acquires, validates, and processes data so its accessibility, reliability, and timeliness are ensured to satisfy the needs of end users * Analysis: Analytical skills with the ability to visualize, articulate, and solve complex problems and concepts and make decisions based on available information. Ability to analyze detailed information to determine appropriate compliance with privacy and security rules * Critical Thinking: Gathers and integrates critical information to arrive at effective solutions * Decision Making: Makes timely, informed decisions that take into account the facts, goals, constraints and risks Required Qualifications* * Certification as a Registered Health Information Technician (RHIT) through the American Health Information Management Association (AHIMA), or equivalent education, professional certificate and/or certification is required * Knowledge of standard medical terminology, medical treatments, methods, medical documentation requirements and data collection techniques is required * Ability to read and understand complex medical documentation is required * Demonstrated ability to collect and analyze medical information from a variety of applications and make independent judgments as to what is necessary for deficiency completion is required * Proficiency using Microsoft Office for work tasks is required * Ability to work independently or in a team with minimal supervision is required * Ability to work under pressure and meet deadlines is required * Demonstrated ability to communicate with physicians and other providers in order to provide exemplary customer service is required Desired Qualifications* * Certification as a Registered Health Information Administrator (RHIA) through the American Health Information Management Association (AHIMA) or an equivalent combination of education and experience is desired * Knowledgeable of JC standards, CMS regulations, and other regulatory agency record completion requirements * Experience using UMHHC information systems/applications (i.e. MiChart, OpTime, EpicCare, etc.) is desired Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Job Summary To join in the always-rewarding drive to further patient care and outcomes for our patients! Your role in the Anesthesiology Quality Improvement Program will include provisioning IT solutions for data mining, analysis, display and interpretation to tell the story of quality and safety. You will be involved with event case reviews; database creation, management and design; application design; and strategic communication in support of clinicians and patients involved in over 90K procedures annually! You will have the opportunity to map, collect and analyze clinical information from electronic medical records, patient flowsheets, and data warehouses for the purpose measuring processes and outcomes of care. Management of databases, dashboards, and data measures includes the identification, investigation and resolution of issues with data quality and security. You will produce performance reports for review and evaluation by departmental and hospital leadership, helping guide implementation and improvement efforts. Responsibilities* * Build & Maintain clinical care databases via EHR/SQL Server, ORACLE data management * Build and support statistical data sets for standardized reporting and presentations * Create ad-hoc data reports and analysis as needed Identify and lead innovative solutions for data and IT services for quality, safety, and implementation efforts * Respond to inquiries regarding matters of a sensitive and confidential nature * Report regularly on status of assignments, barrier resolution, and project deliverables Supervision Received: Supervision is received from the Director of Finance & Clinical Operations Supervision Exercised: Administrative and functional supervision of 2 FTE (Clinical Analysts) Required Qualifications* * Bachelor's degree in a recognized field which is directly related to the duties of the position and at least 5-8 years of experience in analyzing and interpreting process, clinical outcomes and costs of care. * Must have proven expertise in SQL, Excel, Big data analytics and Data Visualization * Must have proven experience in developing electronic dashboards, preferably with Tableau. * Must have proven success with managing IT projects and deliverables. Must have proven expertise in database creation and querying via Microsoft SQL Server and/or ORACLE. * Must have excellent interpersonal skills including team leadership, emotional intelligence, self-management, priority management, tact, and diplomacy. Desired Qualifications* * Working knowledge of UMHS clinical programs GE Centricity, EPIC MiChart. * Knowledge of Hospital or clinical department policies and procedures, including working with clinical computer supported data systems. * Working knowledge of statistics and statistical programs is desired. * Working knowledge of medical terminology strongly suggested. * Professional communication experience with multiple media and comfort with periodic viewing of medical procedures and procedural environments is desirable. * EPIC Clarity Certification desired. Work Locations Med Sci C Wing, 3rd floor, 650388 Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

Wayne State University is searching for an experienced Applications Technical Analyst - Leadat its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. Essential functions (job duties): Basic Purpose: Positions in the Applications Technical Analyst job family are responsible for providing high level subject matter expertise (SME) for an assigned application, technology, or system that is identified as critical to the University or customer organization. Incumbents may be the SME for a leading edge application technology with use across the University, a significant aspect of a legacy or enterprise system application, or a series of complex interrelated applications for a major school or department. They are responsible for leading efforts to extend their expertise to other IT professionals, serving as a third-tier resource on complex problems and developing highly complex applications in their area of expertise. The focus of work is on extending their specialized knowledge and expertise within their unit and across the University. Essential Functions: The functions within the job family will vary by level and specific assignment but will include the following: Provide third-tier, 24 hour support for a major application or technology, including quick problem resolution to production problems; Update and maintain information unique to the assigned application to ensure consistency with requirements; Serve as a technical liaison with vendors, outside contractors, or University IT staff by providing expertise on assigned application or technology; Participate in the design and integration of IT solutions with assigned application, technology, or system and provide guidance on the optimal approach; Lead the implementation of enhancements or upgrades to ensure a smooth transition; Develop and implement informal and formal training activities to extend expertise to technical colleagues and/or customers; Keep abreast of emerging technologies or new applications that could have an impact on the assigned technology or application; and Assist management, customers, and other IT staff in planning for future enhancements, applications, and/or upgrades to assigned application or technology. Comments (Level Descriptions): The Applications Technical Analyst family has three levels. Because entry into the family requires acquired expertise in the application or technology, this family begins at the career level. Application Technical Analyst This is the career level in the job family where incumbents are fully qualified to work on all aspects of their assigned application or technology. They provide full coverage for their assigned application or technology and resolve all but the most complex operating or integration problems. Incumbents at this level are the Subject Matter Experts for a major subsystem in an enterprise system, a complex leading edge technology with application in several areas of the University, or for many integrated applications in an assigned department or function. They are the first resource for both customers and technical staff when problems arise or when projects involve integration with their application or use of their technology. Application Technical Analyst - Senior This is the specialist level in the job family where incumbents provide technical support for a significant portion of an enterprise system or for highly complex applications that require integration with many systems across the University. Alternatively, they may be the Subject Matter Expert for a leading edge technology with applications in a majority of schools and departments throughout the University. At this level, incumbents are expected to resolve all but the most unusual problems with their assigned application or technology and to provide expert assistance in the development of integrated applications and planning for the future. Application Technical Analyst - Lead This is the leadership level in the family where incumbents provide technical guidance and support for a mission-critical enterprise system or for an application that requires integration with systems outside of the University. Alternatively, they may also be the Subject Matter Expert for a technology with wide use across the University and be expected to design and lead training activities for technical and nontechnical staff to spread the technology throughout the organization. Incumbents at this level have a significant role in developing technology plans for the future. Unique duties: Qualifications: Minimum Qualifications: Knowledge of IT tools and technologies typically acquired through several years of experience in systems integration assignments; Recognized expertise in the assigned application or technology; Skill in solving complex problems quickly; Skill in oral and written communication; and Ability to work effectively with customers, technical staff, and vendors to resolve problems. Demonstrated expertise in the assigned application or technology typically acquired through several years of direct experience in the application or technology; Recognized expertise in trouble-shooting and problem resolution; Demonstrated ability to work effectively with customers, vendors, and technical staff to resolve problems and assist in the design of integrated applications. Preferred qualifications: School/College/Division: Generic Division Primary department: H2520 Employment type: + Regular Employee + Job type: Full Time + Job category: Staff/Administrative Funding/salary information: + Compensation type: Annual Salary + Hourly rate: + Salary minimum: 91,892 + Salary hire maximum: 110,267 Working conditions: This position must be filled pursuant to the provisions of a collective bargaining agreement, and as such may be filled by a qualified bargaining unit member, should one apply. This is a hybrid position with work being conducted remotely and on-campus. Job openings: + Number of openings: 1 + Reposted position: No + Reposted reason: None (New Requisition) + Prior posting/requisition number: Background check requirements: University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required. The university welcomes applications from persons with disabilities and veterans. Wayne State is an equal opportunity employer.

Wayne State University is searching for an experienced Applications Technical Analyst - Lead at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. Essential functions (job duties): Basic Purpose: Positions in the Applications Technical Analyst job family are responsible for providing high level subject matter expertise (SME) for an assigned application, technology, or system that is identified as critical to the University or customer organization. Incumbents may be the SME for a leading edge application technology with use across the University, a significant aspect of a legacy or enterprise system application, or a series of complex interrelated applications for a major school or department. They are responsible for leading efforts to extend their expertise to other IT professionals, serving as a third-tier resource on complex problems and developing highly complex applications in their area of expertise. The focus of work is on extending their specialized knowledge and expertise within their unit and across the University. Essential Functions: The functions within the job family will vary by level and specific assignment but will include the following: Provide third-tier, 24 hour support for a major application or technology, including quick problem resolution to production problems; Update and maintain information unique to the assigned application to ensure consistency with requirements; Serve as a technical liaison with vendors, outside contractors, or University IT staff by providing expertise on assigned application or technology; Participate in the design and integration of IT solutions with assigned application, technology, or system and provide guidance on the optimal approach; Lead the implementation of enhancements or upgrades to ensure a smooth transition; Develop and implement informal and formal training activities to extend expertise to technical colleagues and/or customers; Keep abreast of emerging technologies or new applications that could have an impact on the assigned technology or application; and Assist management, customers, and other IT staff in planning for future enhancements, applications, and/or upgrades to assigned application or technology. Comments (Level Descriptions): The Applications Technical Analyst family has three levels. Because entry into the family requires acquired expertise in the application or technology, this family begins at the career level. Application Technical Analyst This is the career level in the job family where incumbents are fully qualified to work on all aspects of their assigned application or technology. They provide full coverage for their assigned application or technology and resolve all but the most complex operating or integration problems. Incumbents at this level are the Subject Matter Experts for a major subsystem in an enterprise system, a complex leading edge technology with application in several areas of the University, or for many integrated applications in an assigned department or function. They are the first resource for both customers and technical staff when problems arise or when projects involve integration with their application or use of their technology. Application Technical Analyst - Senior This is the specialist level in the job family where incumbents provide technical support for a significant portion of an enterprise system or for highly complex applications that require integration with many systems across the University. Alternatively, they may be the Subject Matter Expert for a leading edge technology with applications in a majority of schools and departments throughout the University. At this level, incumbents are expected to resolve all but the most unusual problems with their assigned application or technology and to provide expert assistance in the development of integrated applications and planning for the future. Application Technical Analyst - Lead This is the leadership level in the family where incumbents provide technical guidance and support for a mission-critical enterprise system or for an application that requires integration with systems outside of the University. Alternatively, they may also be the Subject Matter Expert for a technology with wide use across the University and be expected to design and lead training activities for technical and nontechnical staff to spread the technology throughout the organization. Incumbents at this level have a significant role in developing technology plans for the future. Unique duties: Qualifications: Minimum Qualifications: Knowledge of IT tools and technologies typically acquired through several years of experience in systems integration assignments; Recognized expertise in the assigned application or technology; Skill in solving complex problems quickly; Skill in oral and written communication; and Ability to work effectively with customers, technical staff, and vendors to resolve problems. Demonstrated expertise in the assigned application or technology typically acquired through several years of direct experience in the application or technology; Recognized expertise in trouble-shooting and problem resolution; Demonstrated ability to work effectively with customers, vendors, and technical staff to resolve problems and assist in the design of integrated applications. Preferred qualifications: School/College/Division: Generic Division Primary department: H2520 Employment type: * Regular Employee * Job type: Full Time * Job category: Staff/Administrative Funding/salary information: * Compensation type: Annual Salary * Hourly rate: * Salary minimum: 91,892 * Salary hire maximum: 110,267 Working conditions: This position must be filled pursuant to the provisions of a collective bargaining agreement, and as such may be filled by a qualified bargaining unit member, should one apply. This is a hybrid position with work being conducted remotely and on-campus. Job openings: * Number of openings: 1 * Reposted position: No * Reposted reason: None (New Requisition) * Prior posting/requisition number: Background check requirements: University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

The Department of Pathology's Division of Quality and Health Improvement (DQHI) is seeking a Data Scientist to join our team. The goal of our Data Science team is to promote a culture of data literacy in our department. This work demands, in equal part, the ability to communicate and to write code. Our data scientists host discussions about the role of data in process improvement, design and deliver self-service analytical tools to laboratory teams, validate and ensure the quality of information, and directly maintain our data model by writing documentation and data automation programs. A Successful candidate will possess excellent written and verbal communication skills and be prepared to demonstrate hard technical skills with one or more data-related programming languages such as SQL, R, or Python. No prior experience with clinical, operational, or financial data is required, as this knowledge will be provided through job shadowing and mentorship from the lead data scientist. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* Responsibilities Employees in this role are expected to divide their time among the following responsibilities: * 30%: Maintain existing data systems, update technical and user documentation * 20%: Address complex data requests, answer ad-hoc analytical requests * 20%: Provide ongoing support of data decision culture (workshops, presentations, hands-on training) * 20%: Consult, design, and plan new decision support systems in Pathology * 10%: Continuing education and technical training; job shadowing; learning the department Project Related Duties Under general direction: * Develops the scope and implementation plan to build data tools * Compares solutions/technologies for relative cost/benefit on a per-project basis * Recommends changes to a project plan to maximize benefits and minimize maintenance burdens for planned technical work * Estimates the impact of a process intervention using quality measurements (improved patient outcomes, efficiencies, cost reduction) * Judiciously, and as a team member, finds technical methods to automate data integration from a wide variety of sources and platforms * Reviews and evaluates our data tools for usability, clarity, and performance * Develops end-user and maintainer documentation for our data tools * Proactively reviews error logs and known data quality issues for improvement * Reports directly to the manager of Pathology Quality and Health Innovation Professional Qualities * Observes best practices with data security, integrity, and confidentiality * Proactively seeks and reviews institutional data resources and current events in IT * Self-motivated and accountable for work without direct supervision * Able to summarize results while avoiding details for an executive audience * Able to comfortably and transparently talk about obstacles and opportunities with project teams * Able to manage client expectations conscientiously and effectively * Adheres to work hours and accreditation policies and procedures * Completes administrative work as requested by leadership * Suggests areas for improvement in internal processes along with possible solutions * Mentors those with less experience through informal channels Organizational Responsibilities Lead project implementation meetings for PQHI projects. Attend weekly team meetings. Prepare documentation for technical support staff and end users. Professional Development Fulfill departmental continuing education requirement and attend suggested trainings to develop job-related skills. Required Qualifications* In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment. * Bachelor's degree in Computer Science, a related field, or equivalent experience * 3 to 5 years systems analysis/programming activities in a business environment * Competence in SQL and 1 or more data-related languages (Python, R) * Ability to work collaboratively with teams ranging from 5 to 20 members * Ability to balance effort across multiple, long-running projects Desired Qualifications* * 5+ years experience in systems analysis/programming activities in a business environment * Oracle SQL experience * Linux CLI, Jenkins, and Docker experience * Epic Certification or Proficiency in EPIC Clinical or Revenue Cycle Data Model * Tableau and/or Power BI experience * Time series data visualization experience * Applied computational statistics experience, especially SPC Work Schedule This full time, 40 hour position is Exempt and may require a minimum of 40 hours per week, schedule will be on the day shift, M-F 8-4:30 and may require rotating weekends, holidays and on call. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Who We Are Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support. The HITS Clinical & Revenue Cycle IT (CRC) division is responsible for more than 350 clinical and revenue cycle applications that clinicians, staff, and patients rely upon every day. The CRC team has subdivisions that support inpatient, ambulatory, departmental, and revenue cycle areas across Michigan Medicine (MM). CRC also oversees many of the major IT platforms and applications such as the electronic health record, virtual care, pharmacy, radiology, radiation oncology, registration, document management, billing, and much more. The CRC team is highly relied upon across the healthcare system and collaborates with operational partners to provide excellent service to the MM staff. Staff within CRC often interact with customers on a regular basis by implementing and configuring workflows, enhancements, optimizations, and new modules or software while also ensuring adequate change control and testing processes occur. Team members work on a vast array of projects that propel MM into the future. Job Summary This role directly supports Radiation Oncology clinics at Michigan Medicine, Brighton, UMH-West, Providence/Ascension (Novi and Southfield), and will expand support to Sparrow, Muskegon, and Oakland/Troy clinics as they come online. Given the complexity and scale of Michigan Medicine's clinical operations, HITS requires personnel with deep technical expertise and clinical understanding to ensure continuity and compliance. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Why Join Michigan Medicine? Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good. What Benefits can you Look Forward to? * Excellent medical, dental and vision coverage effective on your very first day * 2:1 Match on retirement savings Responsibilities* This position supports multiple clinical applications vital to Radiation Oncology operations across Michigan Medicine and affiliated clinics. Key responsibilities include implementation, maintenance, and support of the following systems: * Varian Aria and Varian Eclipse * Clinical billing systems * Reference Points MiChart data * Dosimetry Clinic Dashboard * RadOnc Document and Treatment Approval * Daily Treatment Statistics * RadOnc Clinic Visits Website * CANDI * Certificate of Need (CON) reporting to the state of Michigan Required Qualifications* * Bachelor's degree in Information Technology, Computer Science or related field or equivalent combination of education, certifications, and relevant experience * 2-3 years of progressive IT experience in a complex environment * Proficient in engaging with customers in a positive and supportive manner, regardless of the situation * Experience with SQL * Experience with at least one of the following programming languages: C#, Visual Basic, ASP, or .NET Desired Qualifications* Experience with the following skills sets: * Epic - specifically PB (Patient Billing), HB (Hospital Billing), interfaces to third-party systems (HL7), and Clarity * SQL Server * SSMS * Git Lab * Visual Studio Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes

Wayne State University is searching for an experienced Engineer - First Class at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. Essential functions (job duties): POSITION PURPOSE Perform highly skilled work in the repair, operation and maintenance of heating, ventilation, air conditioning, mechanical equipment, pneumatic control systems, building electrical systems, plumbing systems and DDC systems throughout the University. ESSENTIAL JOB FUNCTIONS Operate and monitor environmental systems for heating, ventilation, air conditioning, water, lighting, cooling tower water chemical maintenance and building security systems. Access units in windows, on rooftops, above ceilings, behind walls, in crawl spaces or closets, etc.; use appropriate safety precautions, which may require wearing a ventilator; evaluate equipment and order parts; ensure fire prevention consistent with specifications and energy guidelines. Perform preventive maintenance on equipment. Troubleshoot heating/ventilation and air conditioning systems; make necessary repairs to ensure proper environmental temperatures and maximize service life of equipment; manipulate equipment using hand tools to access parts. Check and repair pumps, condensate tanks, valves, water heaters, sump pumps, reducing stations, swimming pool equipment, boilers and plumbing systems. Access equipment which may be at any eight and in any location on campus; inspect systems; diagnose problems; obtain and install replacement parts to ensure efficient operation; work with hand tools and at any angle. Clean all plenum chambers, fans, boiler rooms and other areas designated for heating and ventilation use. Clean and change air filters. Access filter chambers which may be located at any height and angle with cumbersome boxes containing replacement filters; adjust and replace belts on equipment. Align pump/motor couplings. Replace steam traps. Control flow by opening and closing gate, globe and/or butterfly valves; respond to emergencies such as floods, fires, equipment failures, etc. and assess the situation and determine how to minimize harm to equipment, ventilation systems, facilities, and people; supervise response; perform repairs as necessary. Maintain communication with building personnel necessary for proper maintenance and operation of buildings; respond to calls for service; open and close dampers; generate work orders to have additional work done and follow through on its completion; coordinate repair work on existing heating/ventilation and air conditioning systems; work with architects and engineers to develop systems for new construction. Prepare and maintain records, logs and work requests. All Operating Engineers are considered to be "Essential Personnel," and are required to report during a university emergency closure period. Perform other duties as assigned. Qualifications: MINIMUM QUALIFICATIONS High school graduate or equivalent combination of education and/or experience. Graduate of Stationary Engineer Trade School or recognized apprentice program. Possession of unlimited First Class Steam Engineer's license from the City of Detroit. Reasonable related experience in pipe fitting, general maintenance, electrical maintenance and testing. Refrigeration experience preferred. Some experience on HVAC system controls, electrical systems, piping systems and DDC Control systems. Ability to read and interpret blueprints. Ability to access equipment which may be at any height and angle from below ground level to several stories high. Ability to work in varying environmental and possible hazardous working conditions utilizing appropriate safety precautions. Must obtain security clearance School/College/Division: H42 - Facilities Plan & Manage Primary department: H4241 - Facilities Operations Zone 1 Employment type: * Regular Employee * Job type: Full Time * Job category: Staff/Administrative Funding/salary information: * Compensation type: Hourly Wage * Hourly rate: $37.18 * Salary minimum: N/A * Salary hire maximum: N/A Job openings: * Number of openings: 2 * Reposted position: No * Reposted reason: None (New Requisition) Background check requirements: University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required. Equal employment opportunity statement: Wayne State University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, religion, age, sexual orientation, familial status, marital status, height, weight, disability, veteran status, or any other characteristic protected by applicable law. The university welcomes applications from persons with disabilities and veterans. Wayne State is an equal opportunity employer.

As a Business Intelligence Analyst Senior, you will help manage and report on key metrics for the Revenue Cycle Mid-Service team at Michigan Medicine. You'll collect, organize, and analyze data to help leaders and staff make informed decisions and improve business processes. You'll design dashboards and reports, ensure data is accurate, and suggest new computer-based solutions for business operations and electronic health records (EHR). In this role, you'll coordinate and test new system implementations and support ongoing operations. Your work will also help improve patient care, regulatory compliance, and revenue processes within the unit. Mission Statement Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society. Responsibilities* Characteristics, Duties, & Responsibilities: * Work with leaders and staff to develop useful performance metrics and reports. * Use advanced software to analyze data and spot trends. * Write complex queries to retrieve data from multiple sources for reporting purposes. * Create dashboards and data visualizations (for example, using Tableau). * Investigate data trends to find issues and suggest improvements. * Clearly communicate insights and findings to different stakeholders. * Work with users to understand their needs and translate these into technical reporting solutions. * Build and test reports, make changes as needed, and create documents describing your work. * Ensure data is accurate and reporting methods are reliable. * Help develop policies and procedures that support regulatory compliance. * Prepare regular reports, such as financial summaries and quality metrics. * Oversee the analysis of operational performance and staff productivity within Mid-Service units. * Partner with health IT teams to design and test new system changes. * Serve as an expert resource to help resolve business or technical problems. * Support process improvement initiatives by maintaining visual management tools. * Help manage changes as the revenue cycle and health information systems evolve. * Design requirements and metrics to meet users' needs for health data analysis. * Use Lean or High Reliability methods to help analyze and solve problems. Skill Set: * Analytical thinking and problem-solving using data models. * Gathering requirements from users and collaborating with tech teams. * Designing effective reports and data models to support analysis. * Strong written and verbal communication across technical and business audiences. * Critical thinking to integrate information and suggest improvements. * Organizational skills and attention to detail. Required Qualifications* * Bachelor?s degree in health informatics, Computer Science, Information Technology, or a similar field, or an equivalent combination of education and experience. * At least five years of experience analyzing health information and business processes and developing IT solutions. * Strong skills in analytics, math, statistics, and quantitative methods. * Excellent communication skills, both written and verbal. * Strong teamwork and interpersonal skills, working well with leaders, colleagues, and other departments. * Ability to adapt to changing priorities and work in a fast-paced environment. * Experience with data manipulation and extraction. * At least five years of experience writing SQL queries for Oracle databases, and programming with PL/SQL. * At least five years of experience creating reports or queries using tools like Crystal Reports, Oracle OBIEE, Hyperion Reporting, Business Objects, or similar. * Experience working with healthcare clinical and financial data. * Advanced knowledge and experience (1?3 years) with Microsoft Office applications. Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes