Business Analyst jobs at University of Michigan - 22 jobs
Cadence Business System Analyst Intermediate
University of Michigan (The Regents @ Ann Arbor 4.6
Business analyst job at University of Michigan
The Cadence Business Team is seeking a Business Systems Analyst to support the management and implementation of Cadence, Welcome and MiChart functionality to support patient access needs. The analyst will serve as a subject matter expert on template and scheduling design strategy and will create, analyze and support provider and ancillary templates and scheduling configuration to maximize patient access for assigned operational units. The role will provide project coordination, deployment and support of available technology features, and recommendations for upgrades and enhancements to software. The Business Systems Analyst will focus on leveraging technology to improve and standardize business processes for scheduling, check in, check out, referrals, automated reminders and other patient access workflows. In addition to developing best practices in these areas, the Business Systems Analyst will help identify and monitor success of project initiatives through data analysis.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
* Excellent medical, dental and vision coverage effective on your very first day
* 2:1 Match on retirement savings
Responsibilities*
* Acquire and maintain proficiency in Epic Cadence application.
* Become an expert in existing functionality of patient access software, including Cadence, Welcome, MiChart, Referrals and automated reminders.
* Become the subject matter expert on forthcoming functionality for Cadence, Welcome, MiChart and other patient access applications.
* Acquire a strong understanding of existing access workflows across Michigan Medicine and more detailed knowledge regarding workflows relevant to assigned projects.
* Serves as Subject Matter Expert for template design for strategic access initiatives.
* Provides consultative support on slot utilization, optimizing templates across multiple departments.
* Provides consultative support on business requirements for new initiatives.
* Work with complex build requirements and workgroups, demonstrating sophisticated knowledge of integration of Epic (MiChart) workflows and applications and problem analysis to provide solutions for organizational needs.
* Develop project plans, including implementation and evaluation of projects.
* Assemble and lead workgroups and other meetings to determine build requirements and develop workflows within Cadence and/or other access software applications.
* Provide summaries, updates, and reports to stakeholders, manager, and team members as needed.
* Document build standards and processes for functionality, including why decisions were made.
* Prepare and lead presentations via webinars, leadership meetings, and operational meetings.
* Identify which metrics are best used to answer given questions or monitor ongoing issues.
* Leverage knowledge of Cadence and other access applications to work with other teams to develop queries, dashboards, and reports.
* Interpret both quantitative and qualitative data to form recommendations on how to change, leverage, or implement available software functionality and the corresponding work effort.
* Lead and facilitate approved access initiatives.
* Participate in review of access goals, provides recommendations to improve access, and helps facilitate changes required in Cadence.
* Provide support, education, and assistance to end users to address ServiceNow requests.
* Assist analysts completing Template Change Requests as needed.
* Relationship Management: Proactively meets with and creates partnership with operations leaders to drive functionality optimization, coordinate optimal template designs, ensure appropriate maintenance and answer questions and provide solutions related to Cadence functionality.
* Other duties as assigned.
IMPORTANT NOTE: Epic Cadence proficiency is a requirement for this position. Training will be provided for a period of 12 weeks should a successful candidate not already be proficient. Failure to obtain this required training though will result in termination from the University.
Required Qualifications*
* Bachelor's degree in related field and 2-4 years of related experience, or an equivalent combination of education and experience.
* Advanced knowledge of Microsoft business tools: Excel, Word, PowerPoint
* Capable of working in a diverse, multidisciplinary team and interacting with all levels of the organization.
* Ability to work independently and as part of a team.
* Excellent analytical, written and oral communication skills. Ability to articulate facts and ideas clearly and concisely
* Demonstrated ability to analyze problems and clearly articulate potential solutions.
* Must exhibit confidence in the facilitation of meetings, and conflict resolution.
* Time management and organization skills.
* Project management skills.
* Demonstrated ability to work effectively during a period of institutional change.
Desired Qualifications*
* Knowledge of Michigan Medicine policies and procedures.
* Knowledge surrounding patient scheduling, registration, consult/order workflows and MiChart reports.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
$56k-77k yearly est. 4d ago
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Business Systems Analyst Sr
University of Michigan (The Regents @ Ann Arbor 4.6
Business analyst job at University of Michigan
The Senior Business Systems Analyst will serve as the primary operational resource for AI-enabled technology platforms supported by the Innovation Office. This role is responsible for managing the full lifecycle of technology rollout, customization, and ongoing support including customer onboarding, user training, operational monitoring, and continuous improvement of workflows that deliver measurable value.
Why This Role Matters
The Innovation Office's technology platforms deliver value for Michigan Medicine through operational and quality improvements. This role ensures we can scale deployments to meet growing demand while maintaining quality and user satisfaction. You'll be at the forefront of operational AI deployment, translating complex technology into tangible workflow change that saves time, reduces costs, and improves care delivery.
Team and Reporting
This position reports to the Managing Director of AI at Michigan Medicine and works closely with solution architects and data scientists in the AIMM team. You'll partner with stakeholders across clinical departments, Health IT Services, Epic integration teams, and Innovation Office leadership.
Work Environment
Hybrid arrangement with on-site presence for stakeholder meetings and training. Business hours (Monday-Friday) with occasional flexibility for go-live events.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
* Excellent medical, dental and vision coverage effective on your very first day
* 2:1 Match on retirement savings
Responsibilities*
Technology Rollout and Customization
* Lead end-to-end onboarding of clinical departments onto platforms following structured stage-gate methodology (Intake - Scoping - Setup - Configuration - Training - Validation - Go-Live - Hypercare - Active)
* Set up and configure new deployments including workflow customization, integration setup, and coordinating technical infrastructure with partner technology groups
* Conduct requirements gathering sessions with clinical stakeholders to document use cases, workflows, and configuration needs
* Configure user access, permissions, and platform settings tailored to departmental requirements
* Deliver user orientation, training sessions, and documentation for new implementations
* Manage validation windows to ensure workflow accuracy before go-live
* Provide intensive hypercare support (1-2 weeks post-launch) with daily check-ins and rapid issue response
Ongoing Support and Quality Management
* Monitor the health of active deployments including system performance, processing failures, permission issues, and workflow bottlenecks; triage issues using runbooks and escalate as needed
* Run analysis of operational KPIs (volumes, turnaround times, adoption, quality indicators) and build dashboards to track performance and ROI
* Maintain SOPs, troubleshooting guides, and platform documentation; serve as primary point of contact for clinical users
Stakeholder Engagement and Continuous Improvement
* Partner with departments (contact center teams, specialty groups, Health Information Management) to understand evolving workflow needs
* Collaborate with data science and engineering teams to translate business requirements into technical specifications for platform enhancements
* Identify opportunities for workflow optimization, feature requests, and expanded use cases
* Support change management and communication for platform updates and new feature releases
* Build relationships across Michigan Medicine to expand platform adoption and demonstrate operational AI value
Compliance and Clinical Standards
* Ensure implementations align with policy; maintain audit trails for regulatory compliance
* Partner with Health Information Management on document type taxonomy and support governance processes
Required Qualifications*
* Bachelor's degree in allied health, health informatics, healthcare administration, or related field
* 3+ years experience in clinical operations, health IT implementation, or clinical systems analysis
* Deep understanding of clinical workflows and operational processes in healthcare settings
* Experience with electronic medical records (Epic preferred) and health information management workflows
* Proficiency in SQL for querying, reporting, and data analysis
* Strong project management skills with ability to manage multiple onboarding projects simultaneously
* Excellent communication skills to collaborate with clinical users, IT teams, and leadership stakeholders
Desired Qualifications*
* Experience in healthcare technology, health IT, or healthcare operations environments
* Familiarity with AI/ML applications, contact center operations, or revenue cycle processes
* Python experience for automation and data analysis
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
$65k-78k yearly est. 4d ago
ServiceNow Engineer 3
University of Washington 4.4
Seattle, WA jobs
If you think you are the right match for the following opportunity, apply after reading the complete description. UW MEDICINE IT SERVICES has an outstanding job opportunity for a ServiceNow Engineer 3 . WORK SCHEDULE 100% FTE - 40 hours per week Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday
DEPARTMENT DESCRIPTION
UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
POSITION HIGHLIGHTS
REMOTE opportunity
15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b)
PRIMARY JOB RESPONSIBILITIES
Design, implement, and maintain CMDB data model, relationships, and health dashboards
Lead Discovery and Service Mapping implementation, ensuring accurate and secure service-to-infrastructure visibility
Develop and maintain Event Management integrations with monitoring tools (e.g., SolarWinds, SCOM, Azure Monitor)
Oversee MID Server deployment, upgrades, and performance optimization
Help define CI class governance, reconciliation rules, and normalization strategies
Collaborate with infrastructure and cloud teams for integration and alignment of asset and service data
Lead complex ServiceNow enhancements and integrations spanning ITSM and ITOM suites
Develop and review advanced scripts, flows, and integrations leveraging REST/SOAP and JDBC
Ensure code quality, reusability, and adherence to platform standards and governance
Conduct performance tuning, impact assessments, and upgrade readiness reviews
Contribute to platform roadmap inputs, risk/impact assessments, and cost estimates
Back up architectural reviews when needed
Mentor Engineers I and Developers I/II in ITOM and CMDB practices
Facilitate cross-team design sessions and promote operational automation and observability
Partner with ITIL process owners to align CMDB and Discovery to Config, Change, Incident, and Problem workflows
Represent ITOM in governance and architecture discussions
Partner with ITIL owners to align configuration with processes
Drive CMDB/data model quality, enable change automation and KPI reporting
Promote continual improvement through metrics and retrospectives
REQUIREMENTS
Bachelor's degree in Computer Science, Engineering, Software Development, Information Technology, or related field or equivalent combination of education/experience
ServiceNow System Administrator and ITOM Implementation Specialist certifications (Discovery, Service Mapping, or Event Management) within six months if not current
ITIL Foundation certification within six months of start date
6+ years' experience must include the below:
Six or more years of ServiceNow platform engineering experience, with at least three focused on ITOM or CMDB architecture
Demonstrated expertise in Discovery, Service Mapping, CMDB design, Event Management, and MID Server administration
Strong scripting skills in JavaScript and Flow Designer
Proven integration experience with REST/SOAP APIs and external data sources
UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team . Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$128,436.00 annual
Pay Range Maximum:
$160,008.00 annual
Other Compensation:
-
Benefits:
For information about benefits for this position, visit :
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. xevrcyc
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 .
To request disability accommodation in the application process, contact the Disability Services Office at 2 or .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .
$128.4k-160k yearly 2d ago
Research & Data Coordinator
Stanford University 4.5
Stanford, CA jobs
**School of Medicine, Stanford, California, United States** Research Post Date Jan 15, 2026 Requisition # 108049 The Advanced Informatics for Mental Health lab of Yair Bannett, MD, MS, in the Department of Pediatrics, is seeking a highly motivated full time Research & Data Coordinator (RDC) looking to make an impact in the field of mental and behavioral health. We are seeking highly organized candidates with excellent communication and writing skills, attention to detail, and with a history of professionalism, initiative and flexibility. The candidate will be responsible for leading research activities of studies that involve secondary data management and analysis (e.g. data processing, cleaning, and quality control).
_Note: This position is eligible for a remote work agreement and limited travel may be required for convenings and events. Interested applicants should submit a resume and a cover letter describing why they are interested in this position at this stage of their career. Candidates must be eligible to work in the US. Visa sponsorship is not available for this position._
About us: **Our lab seeks to leverage AI technology to develop reliable quality measures for assessing management of children with developmental and mental health conditions (including ADHD, autism, anxiety) in primary care by integrating analysis of structured and unstructured longitudinal data from electronic medical records. We are passionate about taking a team science approach to make an impact on the quality of pediatric health care, with the ultimate goal of improving health outcomes for children with developmental and mental health conditions.**
**For more information, visit our website:** ***************************************************************************************
Duties include:
1) Participate in and lead core research activities within the lab, including:
a. Study planning (literature review, preparing statistical analysis plans, annotation guidelines)
b. Manage IRB protocol submissions and revisions
c. Management of data extracted from EMR and/or REDCap (basic data manipulation, data analysis using statistical software, figure/ table preparation)
d. Draft and revise research products (abstracts, posters, presentation slides, manuscripts)
e. Prepare educational products (e.g., educational slides for clinicians and families on principles of parent training in behavior management)
f. Draft and revise funding products (grant applications, progress reports).
2) Participate in team meetings (Monday 2:30-3:30 pm PST; Friday 1-2 pm PST) and prepare/revise meeting minutes, as needed.
3) Work with PI to develop and communicate project schedules, targets, products, and accountabilities, as assigned.
4) Update the lab's website with research products, accomplishments, news, links to social media.
_* - Other duties may also be assigned_
To Apply
Interested candidates should include in their application:
· A cover letter addressing requirements and why you are motivated to apply to this position and how your education and experience relate to the position as described above. In the cover letter, please include the names of at least three referees.
· Resume or CV
The supervising PI for this position is Dr. Yair Bannett,***********************************************
If you have general questions, please contact Dr. Bannett ***********************.
**The expected pay range for this position is $34.56 to $40.30 per hour.**
**Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.**
**At Stanford University, base pay represents only one aspect of the comprehensive rewards package.**
**The Cardinal at Work website (** ******************************************************** **) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.**
**The expected pay range for this position is $34.56 to $40.30 per hour.**
**DESIRED QUALIFICATIONS**
**·** **MS, MPH (or equivalent) in one of the following: Biostatistics, Biomedical Informatics, Computational Linguistics, Computer Science, Health Services Research, Public Health, or a related discipline.**
**·** **2 years of experience in clinical research.**
**·** **Hands-on experience in data management and statistical analysis.**
**·** **Excellent written and oral communication skills.**
**·** **Familiarity with biomedical and behavioral health terminology.**
**·** **Interest and experience in mentoring and/or supervising junior scholars.**
**·** **A strong publication record.**
**EDUCATION & EXPERIENCE (REQUIRED):**
Two year college degree and two years related work experience or a Bachelor's degree in a related field or an equivalent combination of related education and relevant experience.
**KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):**
**·** Strong interpersonal skills.
**·** Proficiency with Microsoft Office.
**·** Knowledge of medical terminology.
**CERTIFICATIONS & LICENSES:**
Society of Clinical Research Associates or Association of Clinical Research Professionals certification is preferred.
**PHYSICAL REQUIREMENTS*:**
· Frequently stand, walk, twist, bend, stoop, squat and use fine light/fine grasping.
· Occasionally sit, reach above shoulders, perform desk based computer tasks, use a telephone and write by hand, lift, carry, push, and pull objects that weigh up to 40 pounds.
· Rarely kneel, crawl, climb ladders, grasp forcefully, sort and file paperwork or parts, rarely lift, carry, push, and pull objects that weigh 40 pounds or more.
_* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job._
**WORKING CONDITIONS:**
Occasional evening and weekend hours.
**WORK STANDARDS:**
· Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
· Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
· Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide,*******************************
_All members of the Department of Pediatrics are engaged in continuous learning and improvement to foster a culture where diversity, equity, inclusion, and justice are central to all aspects of our work. The Department collectively and publicly commits to continuously promoting anti-racism and equity through its policies, programs, and practices at all levels._
Additional Information
+ **Schedule: Full-time**
+ **Job Code: 1013**
+ **Employee Status: Regular**
+ **Grade: F**
+ **Department URL:** ***********************************
+ **Requisition ID: 108049**
+ **Work Arrangement : Hybrid Eligible**
$34.6-40.3 hourly Easy Apply 12d ago
Research & Data Coordinator
Stanford University 4.5
Stanford, CA jobs
The Advanced Informatics for Mental Health lab of Yair Bannett, MD, MS, in the Department of Pediatrics, is seeking a highly motivated full time Research & Data Coordinator (RDC) looking to make an impact in the field of mental and behavioral health. We are seeking highly organized candidates with excellent communication and writing skills, attention to detail, and with a history of professionalism, initiative and flexibility. The candidate will be responsible for leading research activities of studies that involve secondary data management and analysis (e.g. data processing, cleaning, and quality control).
Note: This position is eligible for a remote work agreement and limited travel may be required for convenings and events. Interested applicants should submit a resume and a cover letter describing why they are interested in this position at this stage of their career. Candidates must be eligible to work in the US. Visa sponsorship is not available for this position.
About us: Our lab seeks to leverage AI technology to develop reliable quality measures for assessing management of children with developmental and mental health conditions (including ADHD, autism, anxiety) in primary care by integrating analysis of structured and unstructured longitudinal data from electronic medical records. We are passionate about taking a team science approach to make an impact on the quality of pediatric health care, with the ultimate goal of improving health outcomes for children with developmental and mental health conditions.
For more information, visit our website: ***********************************************************************************
Duties include:
1) Participate in and lead core research activities within the lab, including:
a. Study planning (literature review, preparing statistical analysis plans, annotation guidelines)
b. Manage IRB protocol submissions and revisions
c. Management of data extracted from EMR and/or REDCap (basic data manipulation, data analysis using statistical software, figure/ table preparation)
d. Draft and revise research products (abstracts, posters, presentation slides, manuscripts)
e. Prepare educational products (e.g., educational slides for clinicians and families on principles of parent training in behavior management)
f. Draft and revise funding products (grant applications, progress reports).
2) Participate in team meetings (Monday 2:30-3:30 pm PST; Friday 1-2 pm PST) and prepare/revise meeting minutes, as needed.
3) Work with PI to develop and communicate project schedules, targets, products, and accountabilities, as assigned.
4) Update the lab's website with research products, accomplishments, news, links to social media.
* - Other duties may also be assigned
To Apply
Interested candidates should include in their application:
* A cover letter addressing requirements and why you are motivated to apply to this position and how your education and experience relate to the position as described above. In the cover letter, please include the names of at least three referees.
* Resume or CV
The supervising PI for this position is Dr. Yair Bannett, ***********************************************
If you have general questions, please contact Dr. Bannett at *********************.
The expected pay range for this position is $34.56 to $40.30 per hour.
Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package.
The Cardinal at Work website (***************************************************** provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
The expected pay range for this position is $34.56 to $40.30 per hour.
DESIRED QUALIFICATIONS
* MS, MPH (or equivalent) in one of the following: Biostatistics, Biomedical Informatics, Computational Linguistics, Computer Science, Health Services Research, Public Health, or a related discipline.
* 2 years of experience in clinical research.
* Hands-on experience in data management and statistical analysis.
* Excellent written and oral communication skills.
* Familiarity with biomedical and behavioral health terminology.
* Interest and experience in mentoring and/or supervising junior scholars.
* A strong publication record.
EDUCATION & EXPERIENCE (REQUIRED):
Two year college degree and two years related work experience or a Bachelor's degree in a related field or an equivalent combination of related education and relevant experience.
KNOWLEDGE, SKILLS AND ABILITIES (REQUIRED):
* Strong interpersonal skills.
* Proficiency with Microsoft Office.
* Knowledge of medical terminology.
CERTIFICATIONS & LICENSES:
Society of Clinical Research Associates or Association of Clinical Research Professionals certification is preferred.
PHYSICAL REQUIREMENTS*:
* Frequently stand, walk, twist, bend, stoop, squat and use fine light/fine grasping.
* Occasionally sit, reach above shoulders, perform desk based computer tasks, use a telephone and write by hand, lift, carry, push, and pull objects that weigh up to 40 pounds.
* Rarely kneel, crawl, climb ladders, grasp forcefully, sort and file paperwork or parts, rarely lift, carry, push, and pull objects that weigh 40 pounds or more.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
WORKING CONDITIONS:
Occasional evening and weekend hours.
WORK STANDARDS:
* Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
* Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
* Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, *******************************
All members of the Department of Pediatrics are engaged in continuous learning and improvement to foster a culture where diversity, equity, inclusion, and justice are central to all aspects of our work. The Department collectively and publicly commits to continuously promoting anti-racism and equity through its policies, programs, and practices at all levels.
Additional Information
* Schedule: Full-time
* Job Code: 1013
* Employee Status: Regular
* Grade: F
* Department URL: *******************************
* Requisition ID: 108049
* Work Arrangement : Hybrid Eligible
**UW MEDICINE IT SERVICES** has an outstanding job opportunity for an **Applications Analyst 3 - Epic Beaker-AP** . **WORK SCHEDULE** + 100% FTE - 40 hours per week + Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday
**DEPARTMENT DESCRIPTION**
**UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
**POSITION HIGHLIGHTS**
+ 100% remote opportunity
+ Values-based work environment
+ Active departmental Equity, Diversity, and Inclusion Committee
+ 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
+ 100% matching, 100% immediately vesting 403(b)
**PRIMARY JOB RESPONSIBILITIES**
+ Perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements and work with user groups to provide diagnostic assistance and resolution to questions and problem direction
+ Maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines
+ Meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed
+ Develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements
+ Track and provide regular project status updates to leaders, customers, and stakeholders on progress and obstacles
+ Lead small projects or larger project sub-components that may include cross-functional teams
+ Identify improvement opportunities through analysis
+ Provide consistent and timely IT service deliverables using thorough analysis and thoughtful application of technologies
+ Test all scenarios conforming to quality standards at the solution level
+ Evaluate and implement management requests for information to generate reporting requirements
**REQUIREMENTS**
+ Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience
+ Currently holds 2 or more current Epic certifications (or equivalent in other EHR systems) OR has obtained Epic proficiency (or equivalent) and has consistently demonstrated technical competencies for 4+ years in relevant functional/business area
+ **Epic Beaker-AP certification is REQUIRED**
+ **4+ years of overall experience to include the below:**
+ 2+ years providing EHR systems application maintenance/support
+ Demonstrated experience serving as a role model in providing an exceptional business partnership with customers, continuously adapting to their needs and feedback
+ 2+ years' experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
+ Demonstrated ability to translate business requirements into design specifications, follow technical change control processes, and maintain technical documentation
+ Experience mentoring others to increase overall professional effectiveness
+ Demonstrated ability to manage small to medium sized IT projects and/or process improvement initiatives
+ Experience developing and executing test plans and test cases
+ Experience supporting large scale enterprise customers, both internal and external
+ Experience walking clients using systems, preferably in a healthcare environment
**ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER**
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team (******************************** . Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$108,720.00 annual
**Pay Range Maximum:**
$135,552.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
Not Applicable
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
$108.7k-135.6k yearly 60d+ ago
Applications Analyst 3 - Epic Beaker-AP
University of Washington 4.4
Seattle, WA jobs
UW MEDICINE IT SERVICES has an outstanding job opportunity for an Applications Analyst 3 - Epic Beaker-AP.
WORK SCHEDULE
100% FTE - 40 hours per week
Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday
DEPARTMENT DESCRIPTION
UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
POSITION HIGHLIGHTS
100% remote opportunity
Values-based work environment
Active departmental Equity, Diversity, and Inclusion Committee
15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b)
PRIMARY JOB RESPONSIBILITIES
Perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements and work with user groups to provide diagnostic assistance and resolution to questions and problem direction
Maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines
Meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed
Develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements
Track and provide regular project status updates to leaders, customers, and stakeholders on progress and obstacles
Lead small projects or larger project sub-components that may include cross-functional teams
Identify improvement opportunities through analysis
Provide consistent and timely IT service deliverables using thorough analysis and thoughtful application of technologies
Test all scenarios conforming to quality standards at the solution level
Evaluate and implement management requests for information to generate reporting requirements
REQUIREMENTS
Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience
Currently holds 2 or more current Epic certifications (or equivalent in other EHR systems) OR has obtained Epic proficiency (or equivalent) and has consistently demonstrated technical competencies for 4+ years in relevant functional/business area
Epic Beaker-AP certification is REQUIRED
4+ years of overall experience to include the below:
2+ years providing EHR systems application maintenance/support
Demonstrated experience serving as a role model in providing an exceptional business partnership with customers, continuously adapting to their needs and feedback
2+ years' experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
Demonstrated ability to translate business requirements into design specifications, follow technical change control processes, and maintain technical documentation
Experience mentoring others to increase overall professional effectiveness
Demonstrated ability to manage small to medium sized IT projects and/or process improvement initiatives
Experience developing and executing test plans and test cases
Experience supporting large scale enterprise customers, both internal and external
Experience walking clients using systems, preferably in a healthcare environment
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$108,720.00 annual
Pay Range Maximum:
$135,552.00 annual
Other Compensation:
-
Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$108.7k-135.6k yearly 11d ago
REVENUE INTEGRITY ANALYST - INPATIENT
University of Washington 4.4
Olympia, WA jobs
UW MEDICINE'S REVENUE INTEGRITY DEPARTMENT has an outstanding opportunity for a REVENUE INTEGRITY ANALYST - INPATIENT Work Schedule 100% FTE FULLY REMOTE HIGHLIGHTS Under the general direction of the Manager of Revenue Integrity, the Revenue Integrity Specialist/Analyst is responsible for ensuring the accuracy and integrity of charge capture and reimbursement across inpatient services.
This role requires a comprehensive understanding of the UW Medicine Revenue Cycle-including charge capture, error resolution, denial mitigation, and process improvement with a focus on Inpatient services as well as Clinic/Department operations
DEPARTMENT DESCRIPTION
UW Medicine's Revenue Integrity Department is a shared services organization, which supports all of UW Medicine entities including but are not limited to UW Medical Center Montlake (UWMC ML), UW Medical Center Northwest (UWMC NW), Harborview Medical Center (HMC).
PRIMARY JOB RESPONSIBILITIES
* Review, Remediation, and Educate on Charge Capture / Reimbursement Opportunities Inpatient
* Identify and resolve charge capture and reimbursement issues across Inpatient and with some Outpatient areas, leveraging Epic, Revenue Guardian, SSRS, and other tools
* Educate departments on accurate charge capture and billing processes to support regulatory compliance and revenue optimization
* Implement and maintain reports and work lists using various software applications such as Epic (Cogito), BOE, Visio, Microsoft Project, Microsoft Excel, Microsoft Access
* Develops and maintains reports and performing analysis that allows Revenue Integrity to identify trends and provide feedback to help improve overall performance of Revenue Integrity Department and Enterprise Revenue Cycle
REQUIRED QUALIFICATIONS
* Bachelor's degree in a health-care oriented profession, that demonstrates analytical and leadership abilities in revenue integrity, health information management, or patient access environment
* Two to three years of coding experience or equivalent education/experience
* Coding/HIM/CDM/Charge Capture expertise
* Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), OR eligible to sit for the exam within 12 months of hire.
* Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), OR eligible to sit for the exam within 12 months of hire
* An equivalent combination of education and experience may substitute for stated requirements
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community
Compensation, Benefits and Position Details
Pay Range Minimum:
$81,804.00 annual
Pay Range Maximum:
$119,100.00 annual
Other Compensation:
* Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$81.8k-119.1k yearly 12d ago
REVENUE INTEGRITY ANALYST - INPATIENT
University of Washington 4.4
Olympia, WA jobs
**UW MEDICINE'S REVENUE INTEGRITY DEPARTMENT** has an outstanding opportunity for a **REVENUE INTEGRITY ANALYST - INPATIENT** **Work Schedule** 100% FTE FULLY REMOTE HIGHLIGHTS** Under the general direction of the Manager of Revenue Integrity, the Revenue Integrity Specialist/Analyst is responsible for ensuring the accuracy and integrity of charge capture and reimbursement across inpatient services.
This role requires a comprehensive understanding of the UW Medicine Revenue Cycle-including charge capture, error resolution, denial mitigation, and process improvement with a focus on Inpatient services as well as Clinic/Department operations
**DEPARTMENT DESCRIPTION**
UW Medicine's Revenue Integrity Department is a shared services organization, which supports all of UW Medicine entities including but are not limited to UW Medical Center Montlake (UWMC ML), UW Medical Center Northwest (UWMC NW), Harborview Medical Center (HMC).
**PRIMARY JOB RESPONSIBILITIES**
+ Review, Remediation, and Educate on Charge Capture / Reimbursement Opportunities Inpatient
+ Identify and resolve charge capture and reimbursement issues across Inpatient and with some Outpatient areas, leveraging Epic, Revenue Guardian, SSRS, and other tools
+ Educate departments on accurate charge capture and billing processes to support regulatory compliance and revenue optimization
+ Implement and maintain reports and work lists using various software applications such as Epic (Cogito), BOE, Visio, Microsoft Project, Microsoft Excel, Microsoft Access
+ Develops and maintains reports and performing analysis that allows Revenue Integrity to identify trends and provide feedback to help improve overall performance of Revenue Integrity Department and Enterprise Revenue Cycle
REQUIRED QUALIFICATIONS
+ Bachelor's degree in a health-care oriented profession, that demonstrates analytical and leadership abilities in revenue integrity, health information management, or patient access environment
+ Two to three years of coding experience or equivalent education/experience
+ Coding/HIM/CDM/Charge Capture expertise
+ Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), OR eligible to sit for the exam within 12 months of hire.
+ Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), OR eligible to sit for the exam within 12 months of hire
+ An equivalent combination of education and experience may substitute for stated requirements
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$81,804.00 annual
**Pay Range Maximum:**
$119,100.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
Not Applicable
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
$81.8k-119.1k yearly 60d+ ago
Revenue Integrity Analyst - Inpatient
University of Washington 4.4
Olympia, WA jobs
UW MEDICINE'S REVENUE INTEGRITY DEPARTMENT has an outstanding opportunity for a REVENUE INTEGRITY ANALYST - INPATIENT
Work Schedule 100% FTE FULLY REMOTE HIGHLIGHTS Under the general direction of the Manager of Revenue Integrity, the Revenue Integrity Specialist/Analyst is responsible for ensuring the accuracy and integrity of charge capture and reimbursement across inpatient services.
This role requires a comprehensive understanding of the UW Medicine Revenue Cycle-including charge capture, error resolution, denial mitigation, and process improvement with a focus on Inpatient services as well as Clinic/Department operations
DEPARTMENT DESCRIPTION
UW Medicine's Revenue Integrity Department is a shared services organization, which supports all of UW Medicine entities including but are not limited to UW Medical Center Montlake (UWMC ML), UW Medical Center Northwest (UWMC NW), Harborview Medical Center (HMC).
PRIMARY JOB RESPONSIBILITIES
Review, Remediation, and Educate on Charge Capture / Reimbursement Opportunities Inpatient
Identify and resolve charge capture and reimbursement issues across Inpatient and with some Outpatient areas, leveraging Epic, Revenue Guardian, SSRS, and other tools
Educate departments on accurate charge capture and billing processes to support regulatory compliance and revenue optimization
Implement and maintain reports and work lists using various software applications such as Epic (Cogito), BOE, Visio, Microsoft Project, Microsoft Excel, Microsoft Access
Develops and maintains reports and performing analysis that allows Revenue Integrity to identify trends and provide feedback to help improve overall performance of Revenue Integrity Department and Enterprise Revenue Cycle
REQUIRED QUALIFICATIONS
Bachelor's degree in a health-care oriented profession, that demonstrates analytical and leadership abilities in revenue integrity, health information management, or patient access environment
Two to three years of coding experience or equivalent education/experience
Coding/HIM/CDM/Charge Capture expertise
Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), OR eligible to sit for the exam within 12 months of hire.
Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), OR eligible to sit for the exam within 12 months of hire
An equivalent combination of education and experience may substitute for stated requirements
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community
Compensation, Benefits and Position Details
Pay Range Minimum:
$81,804.00 annual
Pay Range Maximum:
$119,100.00 annual
Other Compensation:
-
Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$81.8k-119.1k yearly 11d ago
Cadence Business System Analyst Senior
University of Michigan (The Regents @ Ann Arbor 4.6
Business analyst job at University of Michigan
The Cadence Business Team is seeking a Business Systems Analyst to support the implementation of new Cadence, Welcome and MyChart functionality through project coordination, deployment and support of available technology features, and recommendations for upgrades and enhancements to software. The Business Systems Analyst will focus on leveraging technology to improve and standardize business processes for scheduling, check in, check out, referrals, automated reminders and other patient access workflows. In addition to developing best practices in these areas, the Business Systems Analyst will help identify and monitor success of project initiatives through data analysis.
The Business Systems Analyst Senior position serves as a subject matter expert on Epic Cadence and other patient access software functionality and related workflows. This position partners with ACUs and Department/Divisions to develop workflows within the software, implement functionality, and provide maintenance support of the applications to optimize the patient and staff experience, and improve staff efficiency. This role includes managing projects from initiation to completion, coordinating stakeholders, timelines, and resources to ensure successful implementation of system enhancements and workflow improvements.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.
What Benefits can you Look Forward to?
* Excellent medical, dental and vision coverage effective on your very first day
* 2:1 Match on retirement savings
Responsibilities*
* Acquire and maintain proficiency in Epic Cadence application.
* Become an expert in existing functionality of patient access software, including Cadence, Welcome, MiChart, Referrals and automated reminders.
* Become the subject matter expert on forthcoming functionality for Cadence, Welcome, MiChart and other patient access applications.
* Acquire a strong understanding of existing access workflows across Michigan Medicine and more detailed knowledge regarding workflows relevant to assigned projects.
* Work with complex build requirements and workgroups, demonstrating sophisticated knowledge of integration of Epic (MiChart) workflows and applications and problem analysis to provide solutions for organizational needs.
* Lead project management activities including planning, execution, and monitoring of initiatives to ensure timely delivery and alignment with organizational goals.
* Develop project plans, including implementation and evaluation of projects.
* Assemble and lead workgroups and other meetings to determine build requirements and develop workflows within Cadence and/or other access software applications.
* Provide summaries, updates, and reports to stakeholders, manager, and team members as needed.
* Document build standards and processes for functionality, including why decisions were made.
* Prepare and lead presentations via webinars, leadership meetings, and operational meetings.
* Identify which metrics are best used to answer given questions or monitor ongoing issues.
* Leverage knowledge of Cadence and other access applications to work with other teams to develop queries, dashboards, and reports.
* Interpret both quantitative and qualitative data to form recommendations on how to change, leverage, or implement available software functionality and the corresponding work effort.
* Lead and facilitate approved access initiatives.
* Participate in review of access goals.
* Provide support, education, and assistance to end users to address ServiceNow requests.
* Assist analysts completing Template Change Requests as needed.
* Meet with clinics to discuss, educate, and assist with MiChart functionality.
* Other duties as assigned.
IMPORTANT NOTE: Epic Cadence proficiency is a requirement for this position. Training will be provided for a period of 12 weeks should a successful candidate not already be proficient. Failure to obtain this required training though will result in termination from the University.
Required Qualifications*
* Bachelor's degree in related field and 3-5 years of related experience, or an equivalent combination of education and experience.
* Advanced knowledge of Microsoft business tools: Excel, Word, PowerPoint
* Capable of working in a diverse, multidisciplinary team and interacting with all levels of the organization.
* Ability to work independently and as part of a team.
* Excellent analytical, written and oral communication skills. Ability to articulate facts and ideas clearly and concisely
* Demonstrated ability to analyze problems and clearly articulate potential solutions.
* Must exhibit confidence in the facilitation of meetings, and conflict resolution.
* Time management and organization skills.
* Demonstrated experience in project management, including the ability to plan, execute, and monitor projects using structured methodologies and tools.
* Demonstrated ability to work effectively during a period of institutional change.
IMPORTANT NOTE: Epic Cadence proficiency is a requirement for this position. Training will be provided for a period of 12 weeks should a successful candidate not already be proficient. Failure to obtain this required training though will result in termination from the University.
Desired Qualifications*
* Knowledge of Michigan Medicine policies and procedures.
* Knowledge surrounding patient scheduling, registration, consult/order workflows and MiChart reports.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
$65k-78k yearly est. 18d ago
Business Analyst
University of Michigan (The Regents @ Ann Arbor 4.6
Business analyst job at University of Michigan
How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The BusinessAnalyst is responsible for collecting and analyzing data and processes that support organizational recommendations and the implementation of business changes. The BusinessAnalyst will collaborate with key stakeholders to understand business needs, analyze processes, document requirements, and identify opportunities for improvements in operational efficiency, as well as work with technology managers for requirements gathering and the creation of staff training materials.
What You'll Do
Are you ready to dive into a fun and collaborative environment where your insights will help shape the future of our organization Michigan Language Assessment is seeking a qualified businessanalyst to drive process improvements, enhance data-driven decision-making, and support the development and optimization of our language assessment products and services. As a businessanalyst at our dynamic and innovative organization, you'll dive headfirst into the exciting world of data-driven decision-making. Your responsibilities will include developing and monitoring key performance indicators (KPIs), transforming data into meaningful dashboards and reports; and leveraging business intelligence tools. You will support a variety of projects, work closely with stakeholders to gather requirements and transform them into objectives, use cases, functional and non-functional requirements; support user acceptance testing and business process testing.
You will also collaborate with cross-functional teams to analyze complex business processes, identify areas of improvement, and propose creative solutions that drive efficiency and growth. Furthermore, you will partner with subject matter experts to help design and deliver software and platform training, ensuring teams are empowered to make the most of our tools and processes.
The businessanalyst reports to the program manager. Although we are relatively small, about sixty employees currently, Michigan Language Assessment is a joint venture between the University of Michigan and Cambridge University Press & Assessment. This collaboration gives you the opportunity to utilize resources and expertise from two world-renowned institutions.
Who We Are
When you work for Michigan Language Assessment, you join one of the oldest and most respected language-testing organizations in the world. Michigan Language Assessment is committed to delivering outstanding and reliable English language assessments based on 70+ years of assessment expertise. You also become part of two leading, world-renowned universities the University of Michigan, one of the best universities to work for in the country, and Cambridge Assessment English, which is part of the University of Cambridge and has over 100 years of experience assessing English language proficiency.
The Michigan Language Assessment team is diverse, dynamic, and committed to building and strengthening a culture of inclusion, support, innovation, adaptability, quality, and trust. You'll have the chance to collaborate with peers from more than a dozen countries as you help us grow domestically and globally. We believe in hard work and the importance of personal time. We believe good ideas can come from anyone in the organization. We believe that difficult projects and hard tasks can be accomplished in an atmosphere that's collegial and supportive, because we're all in this together.
To find out more about Michigan Language Assessment, visit us at ****************************************
$56k-77k yearly est. 4d ago
Lead Applications Analyst - Epic ASAP
University of Washington 4.4
Seattle, WA jobs
**UW Medicine IT Services** has an outstanding opportunity for a **Lead Applications Analyst - Epic ASAP** . **WORK SCHEDULE** + 100% FTE + Monday - Friday; Core hours for UW Medicine IT Services are 8:00 - 5:00 (PST) + Day Shift **DEPARTMENT DESCRIPTION**
**UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
**POSITION HIGHLIGHTS**
+ 100% remote opportunity
+ 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
+ 100% matching, 100% immediately vesting 403(b)
**PRIMARY JOB RESPONSIBILITIES**
Support the direction and priorities of the Manager by coordinating and overseeing the following operational activities and system maintenance, ensuring standard services meet appropriate targets:
+ Analysis of customer business and technical requirements and issues, and solution recommendation
+ Design, build, test, and implementation of enhancements to meet functional requirements
+ Production support and ongoing system troubleshooting, maintenance, monitoring, and training
+ Projects, processes, and documentation to support customer needs
+ Prioritize and distribute the workload throughout the team, manage the day-to-day workflow, and report to the manager the status of work assignments
+ Provide a point of escalation for operational and other service issues
+ Identify and propose service management improvements
+ Providing advice, coaching, and mentorship to team on work techniques, best practices, and operational expertise
+ Serve as the manager's delegate to represent the team to customers, project managers, technical leadership, and organizational management
**REQUIREMENTS**
+ Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of experience/education
+ **Epic ASAP certification is required**
+ **Emergency transport services experience desired**
**5+ years of experience must include:**
+ 3+ years of experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
+ 1+ year(s) of formal mentorship for technology professionals
+ Experience coaching and mentoring others to increase professional effectiveness, which may include scheduling work, reviewing completed assignments, prioritizing teamwork, and overseeing projects
+ Demonstrated experience creating strategic and effective product or service plans for customers, with experience developing ongoing customer relationships and anticipating customer needs
+ Demonstrated ability to translate complex business requirements into design specifications, articulate alternatives, follow technical change control processes, and maintain workflow and technical implementation documentation software
**ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER**
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team (******************************** . Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$125,004.00 annual
**Pay Range Maximum:**
$150,000.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
Not Applicable
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
$125k-150k yearly 19d ago
Lead Applications Analyst - Epic ASAP
University of Washington 4.4
Seattle, WA jobs
UW Medicine IT Services has an outstanding opportunity for a Lead Applications Analyst - Epic ASAP.
WORK SCHEDULE
100% FTE
Monday - Friday; Core hours for UW Medicine IT Services are 8:00 - 5:00 (PST)
Day Shift
DEPARTMENT DESCRIPTION
UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
POSITION HIGHLIGHTS
100% remote opportunity
15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
100% matching, 100% immediately vesting 403(b)
PRIMARY JOB RESPONSIBILITIES
Support the direction and priorities of the Manager by coordinating and overseeing the following operational activities and system maintenance, ensuring standard services meet appropriate targets:
Analysis of customer business and technical requirements and issues, and solution recommendation
Design, build, test, and implementation of enhancements to meet functional requirements
Production support and ongoing system troubleshooting, maintenance, monitoring, and training
Projects, processes, and documentation to support customer needs
Prioritize and distribute the workload throughout the team, manage the day-to-day workflow, and report to the manager the status of work assignments
Provide a point of escalation for operational and other service issues
Identify and propose service management improvements
Providing advice, coaching, and mentorship to team on work techniques, best practices, and operational expertise
Serve as the manager's delegate to represent the team to customers, project managers, technical leadership, and organizational management
REQUIREMENTS
Bachelor's degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of experience/education
Epic ASAP certification is required
Emergency transport services experience desired
5+ years of experience must include:
3+ years of experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
1+ year(s) of formal mentorship for technology professionals
Experience coaching and mentoring others to increase professional effectiveness, which may include scheduling work, reviewing completed assignments, prioritizing teamwork, and overseeing projects
Demonstrated experience creating strategic and effective product or service plans for customers, with experience developing ongoing customer relationships and anticipating customer needs
Demonstrated ability to translate complex business requirements into design specifications, articulate alternatives, follow technical change control processes, and maintain workflow and technical implementation documentation software
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$125,004.00 annual
Pay Range Maximum:
$150,000.00 annual
Other Compensation:
-
Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$125k-150k yearly 11d ago
ServiceNow Engineer 3
University of Washington 4.4
Seattle, WA jobs
**UW MEDICINE IT SERVICES** has an outstanding job opportunity for a **ServiceNow Engineer 3** . **WORK SCHEDULE** + 100% FTE - 40 hours per week + Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday **DEPARTMENT DESCRIPTION**
**UW Medicine IT Services (ITS)** is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
**POSITION HIGHLIGHTS**
+ **REMOTE opportunity**
+ 15 days of vacation your first year - Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
+ 100% matching, 100% immediately vesting 403(b)
**PRIMARY JOB RESPONSIBILITIES**
+ Design, implement, and maintain CMDB data model, relationships, and health dashboards
+ Lead Discovery and Service Mapping implementation, ensuring accurate and secure service-to-infrastructure visibility
+ Develop and maintain Event Management integrations with monitoring tools (e.g., SolarWinds, SCOM, Azure Monitor)
+ Oversee MID Server deployment, upgrades, and performance optimization
+ Help define CI class governance, reconciliation rules, and normalization strategies
+ Collaborate with infrastructure and cloud teams for integration and alignment of asset and service data
+ Lead complex ServiceNow enhancements and integrations spanning ITSM and ITOM suites
+ Develop and review advanced scripts, flows, and integrations leveraging REST/SOAP and JDBC
+ Ensure code quality, reusability, and adherence to platform standards and governance
+ Conduct performance tuning, impact assessments, and upgrade readiness reviews
+ Contribute to platform roadmap inputs, risk/impact assessments, and cost estimates
+ Back up architectural reviews when needed
+ Mentor Engineers I and Developers I/II in ITOM and CMDB practices
+ Facilitate cross-team design sessions and promote operational automation and observability
+ Partner with ITIL process owners to align CMDB and Discovery to Config, Change, Incident, and Problem workflows
+ Represent ITOM in governance and architecture discussions
+ Partner with ITIL owners to align configuration with processes
+ Drive CMDB/data model quality, enable change automation and KPI reporting
+ Promote continual improvement through metrics and retrospectives
**REQUIREMENTS**
+ Bachelor's degree in Computer Science, Engineering, Software Development, Information Technology, or related field or equivalent combination of education/experience
+ **ServiceNow System Administrator and ITOM Implementation Specialist certifications (Discovery, Service Mapping, or Event Management) within six months if not current**
+ **ITIL Foundation certification within six months of start date**
+ 6+ years' experience must include the below:
+ Six or more years of ServiceNow platform engineering experience, with at least three focused on ITOM or CMDB architecture
+ Demonstrated expertise in Discovery, Service Mapping, CMDB design, Event Management, and MID Server administration
+ Strong scripting skills in JavaScript and Flow Designer
+ Proven integration experience with REST/SOAP APIs and external data sources
**UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER**
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team (******************************** . Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$128,436.00 annual
**Pay Range Maximum:**
$160,008.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
Not Applicable
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
$128.4k-160k yearly 35d ago
Managed Care Payer/Operations Analyst
University of Michigan (The Regents @ Ann Arbor 4.6
Business analyst job at University of Michigan
How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
The Managed Care Contracting and Operations (MCCO) Department is responsible for the negotiation, implementation, administration, and operations of managed care agreements on behalf of Michigan Medicine, UMH-Sparrow, and UMH-West with all payers. MCCO also is responsible for Pre-Service Single Case Agreements, which are patient specific most often involving Out of State Payers. The Managed Care Payer Analyst will report to the Manager, Managed Care Operations and will assist in supporting the department with the day-to-day operations of all payer contracts for all three health systems, which includes: Joint Operating Committee (JOC) Meetings with Payers, Payer Oversight Committee Meetings, oversight of MCCO departmental mailbox, etc. The Managed Care Payer Analyst plays a vital role in ensuring transparent, effective communications, problem resolution, and relationship oversight exists between the MCCO Department and Payers.
What You'll Do
The Managed Care and Contracting Office is responsible for the negotiation, implementation, and administration of managed care agreements between Michigan Medicine, UM Health-Sparrow and UM Health-West and a wide range of healthcare delivery options. The Managed Care Payer Analyst will report to the Manager, Managed Care Operations, and will support the department by assisting in the responsibilities of JOCs, Payer Oversight Committee Meetings and other operational duties as they relate to Payer relationships. Provide backup as necessary for other MCCO Department responsibilities.
Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Responsibilities*
* Analyze and improve operational processes related to managed care for all three sites including Michigan Medicine, Sparrow Health System, and UMHWest.
* Collect, analyze, and interpret data related to managed care programs, including reimbursement rates, claims data, and provider performance metrics.
* Collect and maintain information related to payers and plan relations, including the Payer and Plan Grid, Payer Profiles and Report Cards
* Oversee the tracking, follow-up, and resolution of action items resulting from various payer meetings, including Joint Operating Committee (JOC) meetings, ensuring timely execution and alignment with organizational objectives.
* Provide strategic support to the Managed Care Contracting and Operations team by coordinating and contributing to internal initiatives, including the Revenue Cycle Forum, with a focus on integration and alignment across all three health systems.
* Partner with the Manager of Managed Care Operations and the Senior Director of Managed Care Contracting and Operations to plan, coordinate, and support Joint Operating Committee (JOC) meetings with payers across Michigan Medicine, UMH-Sparrow, and UMH-West, ensuring alignment with organizational priorities and contractual obligations.
* Engage in Payer Oversight Committee meetings to evaluate and address escalated payer issues submitted through the SBAR process, serving as a strategic review point for determining the appropriateness of advancing concerns to Joint Operating Committees (JOCs) Responsible for creation, dissemination, maintenance and tracking action items toward resolution of various payer meeting minutes, including but not limited to Joint Operating Committee meetings (JOCs).
* Create, distribute, maintain and track various payer meeting agendas, including but not limited to Joint Operating Committee meetings (JOCs).
* Responsible for tracking and following up on action items from various payer meetings, including but not limited to Joint Operating Committee meetings (JOCs), and reporting progress status.
* Assist and represent the Managed Care Contracting and Operations team with internal meetings, such as the Revenue Cycle Forum as it pertains to all three health systems.
* Liaison to all areas within Michigan Medicine relating to payer activity including key departments that directly interact with payers including Revenue Cycle, Care Management, Pharmacy, and the professional medical groups.
* Collaborate with the Manager, Managed Care Operations to ensure accurate and timely dissemination of payer-related information.
* Responsible for reviewing and responding to issues/concerns submitted from both internal and external constituents to the department shared email inbox in a timely manner.
* Create, coordinate, edit, and assist with PowerPoint presentations, Word documents, and Excel spreadsheets, as needed.
* Collaborate with the Manager, Managed Care Operations, to create and distribute periodic update reports for all functional/operational areas.
* Work in collaboration with team members within the MCCO Department.
* Other duties as needed and/or assigned
Required Qualifications*
* Bachelor's degree in healthcare administration, business, or related field is preferred. Equivalent work experience is acceptable.
* Minimum of four (4) years of experience working in the healthcare industry or managed care organizations.
* Excellent written and verbal communication skills, with the ability to convey complex information clearly and effectively.
* Strong interpersonal skills and ability to build and maintain relationships with diverse stakeholders both internal and external.
* Proficiency in Microsoft Office Suite, including but not limited to Microsoft Excel, PowerPoint, and Word.
* Detail-oriented with strong organizational, time management, and decision-making skills.
* Ability to work both independently and as part of a team environment in a hybrid environment.
* Ability to manage multi-faceted tasks in a fast-paced work environment while maintaining the level of detail critical to managed care operations
Desired Qualifications*
* Prefer to have experience with EPIC Electronical Medical Records System
* Project management experience
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
$44k-59k yearly est. 12d ago
Lead Data Analyst (term-limited)
University of Michigan (The Regents @ Ann Arbor 4.6
Business analyst job at University of Michigan
The Michigan Value Collaborative (MVC), housed at the University of Michigan, is seeking a detail-oriented self-starter to join the team in the role of Lead Data Analyst. Strong analytic, organizational, project management, as well as verbal and written communication skills are critical to this role.
The MVC is a statewide hospital and physician organization consortium, aiming to improve the health of Michigan through sustainable, high-value healthcare and enable Michigan patients to access the right care, at the right cost, at the right time.
The Lead Data Analyst will be assigned to leading a dedicated project aimed at demonstrating the impact, value, and return on investment of the Collaborative Quality Initiatives (CQIs). In this role, the Lead Analyst gathers and analyzes data from various databases and other sources; cleans and constructs datasets; performs statistical programming; and provides analytic and technical assistance to the wider project team. The Lead Data Analyst will utilize medical claims datasets, among other sources, to evaluate the impact of specific CQI initiatives on healthcare outcomes and cost.
In this position, you will work with a highly collaborative group of clinicians, policy experts, statisticians, economists, health services researchers, and other MVC analysts. This position is an excellent opportunity to apply and grow your data management and analytic expertise. Candidates for this position must be driven, with an intellectual curiosity and desire to continue learning, as well as the ability to proactively problem solve and work independently.
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and briefly outline skills and experiences that directly relate to this position.
Responsibilities*
* Write and edit programs to clean, manage, merge, maintain, and analyze data, including large data sets (millions of observations)
* Extract, transform, and merge raw data from various data sources into usable forms, and construct datasets according to the specifications provided
* Design, create and implement programs and templates to collect, display and analyze data
* Perform statistical programming utilizing a variety of statistical software packages to summarize data and create reports and/or visual presentations
* Conduct advanced statistical analysis, with support and supervision, such as multilevel regression modeling, survival analysis, and causal inference methods including difference-in-differences, instrumental variables analysis, interrupted time series, and regression discontinuity designs
* Design and prepare standard and ad hoc reports
* Design and prepare summaries for statistical analysis and planning purposes
* Document procedures for future reference and make recommendations for data analysis process improvements
* Present analytic methods and new approaches to accomplishing goals internally and externally
Required Qualifications*
* Bachelor's degree in a recognized field of science or learning which is directly related to the duties of the position
* Minimum 5 years of experience analyzing and interpreting process data, clinical outcomes, and costs of care
* Demonstrated proficiency working with large administrative datasets using statistical software programs (STATA, SAS, R), data visualization, statistical models, and significance testing
* Strong organization skills and attention to detail with the ability to manage competing demands and prioritize to meet deadlines
* Ability to work independently as well as cooperatively
* Demonstrated ability to manage multiple projects at the same time
* Professional, team-driven attitude, and proven ability to take initiative
Desired Qualifications*
* Masters degree in relevant field
* Experience working with large insurance claims datasets, such as Medicare, MarketScan, Healthcare Cost & Utilization Project, or other claims data sources required
* Experience working with multi-payer claims data preferred
* Working knowledge of hospital pay-for-performance / payer incentive reimbursement programs preferred
* Knowledge or experience working with the BCBSM Collaborative Quality Initiatives preferred
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes
$61k-84k yearly est. 14d ago
Engineer - First Class
Wayne State University 4.1
Detroit, MI jobs
Wayne State University is searching for an experienced Engineer - First Classat its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
POSITION PURPOSE
Perform highly skilled work in the repair, operation and maintenance of heating, ventilation, air conditioning, mechanical equipment, pneumatic control systems, building electrical systems, plumbing systems and DDC systems throughout the University.
ESSENTIAL JOB FUNCTIONS
Operate and monitor environmental systems for heating, ventilation, air conditioning, water, lighting, cooling tower water chemical maintenance and building security systems. Access units in windows, on rooftops, above ceilings, behind walls, in crawl spaces or closets, etc.; use appropriate safety precautions, which may require wearing a ventilator; evaluate equipment and order parts; ensure fire prevention consistent with specifications and energy guidelines.
Perform preventive maintenance on equipment. Troubleshoot heating/ventilation and air conditioning systems; make necessary repairs to ensure proper environmental temperatures and maximize service life of equipment; manipulate equipment using hand tools to access parts.
Check and repair pumps, condensate tanks, valves, water heaters, sump pumps, reducing stations, swimming pool equipment, boilers and plumbing systems. Access equipment which may be at any eight and in any location on campus; inspect systems; diagnose problems; obtain and install replacement parts to ensure efficient operation; work with hand tools and at any angle.
Clean all plenum chambers, fans, boiler rooms and other areas designated for heating and ventilation use.
Clean and change air filters. Access filter chambers which may be located at any height and angle with cumbersome boxes containing replacement filters; adjust and replace belts on equipment. Align pump/motor couplings. Replace steam traps. Control flow by opening and closing gate, globe and/or butterfly valves; respond to emergencies such as floods, fires, equipment failures, etc. and assess the situation and determine how to minimize harm to equipment, ventilation systems, facilities, and people; supervise response; perform repairs as necessary.
Maintain communication with building personnel necessary for proper maintenance and operation of buildings; respond to calls for service; open and close dampers; generate work orders to have additional work done and follow through on its completion; coordinate repair work on existing heating/ventilation and air conditioning systems; work with architects and engineers to develop systems for new construction. Prepare and maintain records, logs and work requests.
All Operating Engineers are considered to be "Essential Personnel," and are required to report during a university emergency closure period.
Perform other duties as assigned.
Qualifications:
MINIMUM QUALIFICATIONS
High school graduate or equivalent combination of education and/or experience.
Graduate of Stationary Engineer Trade School or recognized apprentice program.
Possession of unlimited First Class Steam Engineer's license from the City of Detroit.
Reasonable related experience in pipe fitting, general maintenance, electrical maintenance and testing.
Refrigeration experience preferred.
Some experience on HVAC system controls, electrical systems, piping systems and DDC Control systems.
Ability to read and interpret blueprints.
Ability to access equipment which may be at any height and angle from below ground level to several stories high.
Ability to work in varying environmental and possible hazardous working conditions utilizing appropriate safety precautions.
Must obtain security clearance
School/College/Division:
H42 - Facilities Plan & Manage
Primary department:
H4241 - Facilities Operations Zone 1
Employment type:
+ Regular Employee
+ Job type: Full Time
+ Job category: Staff/Administrative
Funding/salary information:
+ Compensation type: Hourly Wage
+ Hourly rate: $37.18
+ Salary minimum: N/A
+ Salary hire maximum: N/A
Job openings:
+ Number of openings: 2
+ Reposted position: No
+ Reposted reason: None (New Requisition)
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
Equal employment opportunity statement:
Wayne State University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, religion, age, sexual orientation, familial status, marital status, height, weight, disability, veteran status, or any other characteristic protected by applicable law. The university welcomes applications from persons with disabilities and veterans. Wayne State is an equal opportunity employer.
The university welcomes applications from persons with disabilities and veterans. Wayne State is an equal opportunity employer.
$37.2 hourly 60d+ ago
Engineer - Third Class
Wayne State University 4.1
Detroit, MI jobs
Wayne State University is searching for an experienced Engineer - Third Classat its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
POSITION PURPOSE
To perform operation and maintenance of heating, ventilating and mechanical equipment in assigned area.
ESSENTIAL JOB FUNCTIONS
Check buildings to ensure proper temperatures are maintained. Access all public areas in buildings, including classrooms, offices, stairwells, hallways, restrooms, etc. to determine comfort level; set and/or reset thermostats as necessary; turn ventilation equipment on and off as appropriate.
Monitor all pumps, condensate tanks, valves, water heaters, reduction valves, swimming pool equipment, boilers and plumbing systems. Access equipment which may be at any height and in any location on campus; work with hand tools and at any angle. Clean all plenum chambers, fans, boiler rooms and other areas designated for heating and ventilation use.
Make running repairs on equipment as necessary. Replace stems and seats on all valves and traps up to one inch in size; control flow by opening and closing gate, globe and/or butterfly valves.
Clean and change air filters. Access filter chambers which may be located at any height and angle with cumbersome boxes containing replacement filters; adjust and replace belts on equipment. Respond to calls for service.
All Operating Engineers are considered to be "Essential Personnel," and are required to report during a university emergency closure period.
Other duties as assigned.
Qualifications:
MINIMUM QUALIFICATIONS
High school graduate or equivalent combination of education and/or experience.
Training in Stationary Engineer Trade School or recognized apprentice program.
Possession of Third Class Steam Engineer's license from the City of Detroit.
Some related experience in pipefitting and general maintenance.
Refrigeration experience preferred.
Ability to access equipment which may be at any height and angle from below ground level to several stories high.
Ability to work in varying environmental and possible hazardous working condition utilizing appropriate safety precautions.
Must obtain security clearance.
School/College/Division:
H42 - Facilities Plan & Manage
Primary department:
H4241 - Facilities Operations Zone 1
Employment type:
+ Regular Employee
+ Job type: Full Time
+ Job category: Staff/Administrative
Funding/salary information:
+ Compensation type: Hourly Wage
+ Hourly rate: $29.39
+ Salary minimum: N/A
+ Salary hire maximum: N/A
Job openings:
+ Number of openings: 2
+ Reposted position: Yes
+ Reposted reason: Supercedes Previous Requisition
+ Prior posting/requisition number: Req751
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.
Equal employment opportunity statement:
Wayne State University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, national origin, religion, age, sexual orientation, familial status, marital status, height, weight, disability, veteran status, or any other characteristic protected by applicable law. The university welcomes applications from persons with disabilities and veterans. Wayne State is an equal opportunity employer.
The university welcomes applications from persons with disabilities and veterans. Wayne State is an equal opportunity employer.