Patient Service Representative jobs at University of Missouri System

Title Patient Service Representative - Cancer Center - Westwood (East) Days - Full Time Westwood Administration - East / Career Interest: The Patient Service Representative (PSR) is an important member of the physician's care team and critical for creating a pleasant and seamless patient experience within an ambulatory clinic. This work role is responsible for front desk operations including greeting and checking in customers and visitors, answering calls, copay collection, completing MyChart and EMR (Electronic Medical Record) appointment requests, processing external medical records and helping the physician care team prepare for their daily patient appointments. May assist with checking patients out and scheduling follow up activities as needed. Responsibilities and Essential Job Functions * Pre-Visit SchedulingSchedule internal and external incoming department referrals. * Schedules in person appointments, telehealth visits, surgeries, procedures and/or ancillary services using Epic Cadence decision trees. * Maintains extensive knowledge of appointment types, locations, providers, and specialties. * Works to achieve a coordinated patient itinerary sometimes consisting of multiple appointments. * Responsible for registration of patient during the scheduling process, including entering demographics, insurance verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning and document preparation, updating documentation and processing of referrals/order/appointment requests. * Preauthorization of clinic specific visits and procedures as needed. * Assist patient with MyChart activation and support, including how to complete check-in online prior to the appointment. * During Visit Standard Check-InResponsible for high volume patient clinic check in/out and phone reception - following health system standards. * Secures patient signatures for consent and financial forms. * Follows and completes all standard registration documentation and scanning process in the Health System EMR * Responsible for collecting all point of service collections due per the EMR generated patient estimate including copay, co-insurance, and deductibles. * Assist patient with MyChart activation and support. * Responsible for outpatient clinic direct rooming * Responsible for supporting patient through self-check-in utilizing MyChart and the EMR * Post-Visit (Check-out/Follow Up Scheduling) Schedule follow up internal and external diagnostic and therapeutic orders creating a patient itinerary based on provider orders. * Assist patient with MyChart activation and support. * Ensure proper front desk coverage until last patient is dismissed from the clinic. * Standard ResponsibilitiesAttends and participates in department clinic daily huddles and process improvement initiatives. * Understands patient experience performance expectations for ease of scheduling appointment, degree to which you were informed of delays, likelihood to recommend practice, courtesy of front desk and staff worked together for your care. * Supports both front desk and scheduling (telephone and MyChart) workflows. * Establishes and maintains productive working relationships with providers and the clinical care team. * Has a working knowledge of patient related policies and procedures as well as an understanding of the University of Kansas Health System services and programs. * Follows the Health System standard apparel policy. * Effectively communicates Health System Policies to patients and patient advocates. * Familiarity with insurance coverage types (HMO, PPO, VA, Medicare) * Expected to provide coverage at alternate locations to help meet critical staffing level needs, as delegated by management. * Supports and participates in patient experience initiatives including marking campaigns and event registration * Responsible for daily maintenance of workspace and following environmental health cleaning guidelines according to Health System policy and procedures. * Responsible for following personal protective equipment (PPE) guidelines according to Health System policy and procedures. * Expected to complete necessary training and successfully pas 30-60-90-day quality assessments. * Remains in clinic until last patient is checked out and any follow-up visits are scheduled. * Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department. * These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required. Required Education and Experience * High School Graduate or GED. * 1 or more years customer service or health care experience * Ability to maintain patient confidentiality Preferred Education and Experience * College coursework completed towards an Associate's or Bachelor's Degree * Clerical, registration and/or customer service experience within a health care setting. Preferred Language Skills * - If bilingual-Documented proof of competencies via language proficiency assessments Knowledge Requirements * Ability to read, write, speak, and understand English. * Basic computer skills including Microsoft Excel, Word, Outlook, and Teams * High level of customer service skills focusing on problem resolution Time Type: Full time Job Requisition ID: R-47594 We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information. Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Scheduled Hours 40 The qualified candidate will serve as a Patient Billing/Services Representative in our Missouri Baptist Clinic. They work directly with the physicians and team - plan, organize, give direction, and assist in aspects of the front desk/scheduling team; coordinate office functions and perform specialized/technical duties with minimal supervision; serve as a liaison between consumers (staff, patients, healthcare professionals and general public) and advocate the patients' needs. Job Description Primary Duties & Responsibilities: * Monitors the performance of the staff areas to ensure quality care and compliance with practice standards. * Monitors and observes to ensure appointments are scheduled appropriately in accordance with departmental procedures to include scheduling transactions, registration review, pre-arrival processes and HIPAA acknowledgement notification and documentation using department-approved monitoring tools. * Works with physician and/or appropriate personnel to appropriately triage patient phone calls, tasks and e-mails as needed. * Assists in management of providers' schedules, scheduling templates and master schedules according to physician protocols and management direction. * Assists in coordination of training, interoffice activities, schedules, programs, distribution of policy/procedure changes and related administrative needs; serves as primary trainer for new procedures and to new staff members in conjunction with manager. * Assists in coordination of staff vacations, schedules and coverage. * Assists with staff timesheets and distribution of accruals. * Plans, schedules and/or carries out orientation program and staff training/development for established and new personnel under guidance of management. * Coordinates ordering and monitoring of supplies, equipment, mail and related operational services as needed. * Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards. * Complies with OSHA, state and federal regulatory sources/standards. * Acts as backup for staff during peak times, vacations, illnesses. * Prepares custom reports as directed by management. * Participates in quality improvement activities to ensure appropriate clinical outcomes. * Incorporates the Fish Philosophy and Principles into daily job activities. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: * Normal office environment. * Patient care setting. Physical Effort: * Typically sitting at desk or table. Equipment: * Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (4 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: * Basic Life Support certification must be obtained within one month of hire date. * Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Communication, Computer Literacy, Confidential Data Handling, Data Entry, Decision Making, Epic EHR, Fast-Paced Environments, Interpersonal Communication, Managed Care, Medical Terminology, Multitasking, Office Equipment, Organizing, Patient Confidentiality, Scheduling, Stress Management, Telephone Communications, Working Independently Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Scheduled Hours 40 Serves as the lead to Patient Billing/Services Representatives; plans, organizes, gives direction, and assists in aspects of the front desk/scheduling team; coordinates office functions and performs specialized/technical duties with minimal supervision; serves as a liaison between consumers (staff, patients, healthcare professionals and general public) and advocates the patients' needs. Job Description Primary Duties & Responsibilities: * Monitors the performance of the staff areas to ensure quality care and compliance with practice standards. * Monitors and observes to ensure appointments are scheduled appropriately in accordance with departmental procedures to include scheduling transactions, registration review, pre-arrival processes and HIPAA acknowledgement notification and documentation using department-approved monitoring tools. * Works with physician and/or appropriate personnel to appropriately triage patient phone calls, tasks and e-mails as needed. * Assists in management of providers' schedules, scheduling templates and master schedules according to physician protocols and management direction. * Assists in coordination of training, interoffice activities, schedules, programs, distribution of policy/procedure changes and related administrative needs; serves as primary trainer for new procedures and to new staff members in conjunction with manager. * Assists in coordination of staff vacations, schedules and coverage. * Assists with staff timesheets and distribution of accruals. * Plans, schedules and/or carries out orientation program and staff training/development for established and new personnel under guidance of management. * Coordinates ordering and monitoring of supplies, equipment, mail and related operational services as needed. * Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards. * Complies with OSHA, state and federal regulatory sources/standards. * Acts as backup for staff during peak times, vacations, illnesses. * Prepares custom reports as directed by management. * Participates in quality improvement activities to ensure appropriate clinical outcomes. * Incorporates the Fish Philosophy and Principles into daily job activities. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: * Normal office environment. * Patient care setting. Physical Effort: * Typically sitting at desk or table. Equipment: * Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (4 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: * Basic Life Support certification must be obtained within one month of hire date. * Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Communication, Computer Literacy, Confidential Data Handling, Data Entry, Decision Making, Epic EHR, Fast-Paced Environments, Interpersonal Communication, Managed Care, Medical Terminology, Multitasking, Office Equipment, Organizing, Patient Confidentiality, Scheduling, Stress Management, Telephone Communications, Working Independently Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Scheduled Hours 40 Serves as the lead to Patient Billing/Services Representatives; plans, organizes, gives direction, and assists in aspects of the front desk/scheduling team; coordinates office functions and performs specialized/technical duties with minimal supervision; serves as a liaison between consumers (staff, patients, healthcare professionals and general public) and advocates the patients' needs. Job Description Primary Duties & Responsibilities: * Monitors the performance of the staff areas to ensure quality care and compliance with practice standards. * Monitors and observes to ensure appointments are scheduled appropriately in accordance with departmental procedures to include scheduling transactions, registration review, pre-arrival processes and HIPAA acknowledgement notification and documentation using department-approved monitoring tools. * Works with physician and/or appropriate personnel to appropriately triage patient phone calls, tasks and e-mails as needed. * Assists in management of providers' schedules, scheduling templates and master schedules according to physician protocols and management direction. * Assists in coordination of training, interoffice activities, schedules, programs, distribution of policy/procedure changes and related administrative needs; serves as primary trainer for new procedures and to new staff members in conjunction with manager. * Assists in coordination of staff vacations, schedules and coverage. * Assists with staff timesheets and distribution of accruals. * Plans, schedules and/or carries out orientation program and staff training/development for established and new personnel under guidance of management. * Coordinates ordering and monitoring of supplies, equipment, mail and related operational services as needed. * Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards. * Complies with OSHA, state and federal regulatory sources/standards. * Acts as backup for staff during peak times, vacations, illnesses. * Prepares custom reports as directed by management. * Participates in quality improvement activities to ensure appropriate clinical outcomes. * Incorporates the Fish Philosophy and Principles into daily job activities. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: * Normal office environment. * Patient care setting. Physical Effort: * Typically sitting at desk or table. Equipment: * Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (4 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: * Basic Life Support certification must be obtained within one month of hire date * Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications: No additional certification unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: File Maintenance, Healthcare Environments, Interpersonal Communication, Medical Terminology, Microsoft Office, Office Administration, Office Procedures, Oral Communications, Patient Interactions Grade C08-H Salary Range $20.57 - $30.84 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Scheduled Hours40Performs follow-up on insurance billing and collection activities, verifying the accuracy and completeness of insurance records, and claims, contacting insurance companies, as well as, other related duties to expedite payments from various payers for physician services.Job Description Primary Duties & Responsibilities: Performs insurance follow-up billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges. Reviews patient accounts to verify the accuracy of information including insurance, eligibility, invoice resolution, correspondence, remittances, requests for additional information, or other appropriate handling. Utilizes Epic, system tools, and payer websites for claim submission, claim status, attachments, eligibility, and authorization/referral inquiry. Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices/accounts each day and follows best practices for one-touch resolution as established within the department. Interacts with management and staff members to discuss issues. Performs other duties as assigned by the supervisor and/or manager. Working Conditions: Job Location/Working Conditions: Normal office environment. Primarily remote, except for coming into the office at least once a month. Physical Effort: Typically sitting at a desk or table. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: Bookkeeping/Accounting And/Or Medical Collection Setting (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: No additional work experience beyond what is stated in the Required Qualifications section. Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone SystemGradeC06-HSalary Range$17.34 - $25.40 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Primary Duties & Responsibilities: * Obtains insurance information from patients and counsels alternative ways for financial assistance. * Registers all new patients and assists with form completion. * Reviews schedule for new patients and makes updates when necessary. * Calls patients with appointment time reminders; obtains insurance information and referral forms. * Explains billing process to patients; answers incoming inquiries from patients and third-party payers. * Explains billing process to other staff; assists with basic account maintenance activities. * Assists patients with insurance questions regarding the billing process. * Assists staff with sending out reminder cards and other scheduling duties. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: * Normal office environment. * Patient care setting. Physical Effort: * Typically sitting at desk or table. * Repetitive wrist, hand or finger movement. Equipment: * Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: * Basic Life Support certification must be obtained within one month of hire date. * Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Financial Information, Insurance, Interpersonal Relationships Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Primary Duties & Responsibilities: * Obtains insurance information from patients and counsels alternative ways for financial assistance. * Registers all new patients and assists with form completion. * Reviews schedule for new patients and makes updates when necessary. * Calls patients with appointment time reminders; obtains insurance information and referral forms. * Explains billing process to patients; answers incoming inquiries from patients and third-party payers. * Explains billing process to other staff; assists with basic account maintenance activities. * Assists patients with insurance questions regarding the billing process. * Assists staff with sending out reminder cards and other scheduling duties. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: * Normal office environment. * Patient care setting. Physical Effort: * Typically sitting at desk or table. * Repetitive wrist, hand or finger movement. Equipment: * Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: * Basic Life Support certification must be obtained within one month of hire date. * Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Customer Service, Effective Written Communication, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Interpersonal Relationships, Medical Billing and Coding, Medical Insurance Claims, Office Organization, Organizing, Professional Etiquette, Scheduling, Team Collaboration Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Primary Duties & Responsibilities: * Obtains insurance information from patients and counsels alternative ways for financial assistance. * Registers all new patients and assists with form completion. * Reviews schedule for new patients and makes updates when necessary. * Calls patients with appointment time reminders; obtains insurance information and referral forms. * Explains billing process to patients; answers incoming inquiries from patients and third-party payers. * Explains billing process to other staff; assists with basic account maintenance activities. * Assists patients with insurance questions regarding the billing process. * Assists staff with sending out reminder cards and other scheduling duties. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: * Normal office environment. * Patient care setting. Physical Effort: * Typically sitting at desk or table. * Repetitive wrist, hand or finger movement. Equipment: * Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross Work Experience: Billing Systems And Third-Party Claims And/Or Medical Office Setting, Related Customer Service (3 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: * Basic Life Support certification must be obtained within one month of hire date. * Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements). Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Customer Service, Effective Written Communication, Epic EHR, Financial Information, Insurance, Interpersonal Communication, Interpersonal Relationships, Medical Billing and Coding, Medical Insurance Claims, Office Organization, Organizing, Professional Etiquette, Scheduling, Team Collaboration Grade C06-H Salary Range $17.34 - $25.40 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

Job Type:StaffJob Description:The Group Practice Coordinator (GPC) is the administrative and operational facilitator for the Group Practice Comprehensive Care Clinic at the College of Dental Medicine. The GPC is the primary contact for patient communication within the group practice. Responsibilities include management of the group practice, coordination of patient appointment scheduling and student clinical scheduling (appointments). The GPC instructs the students in clinical operations and oversees the student business operations daily within the practice, tracks missing charges, approvals and lab cases. In addition, the GPC coordinates with the Group Practice Leader for patient assignment to students to support timely quality patient care while providing optimum educational experiences for students. The GPC also ensures that students follow all clinic guidelines and protocols. Essential Duties and Responsibilities: Management of the Comprehensive Care Group Practice consisting of up to 40 students at a time, and supporting clinical faculty Coordinate patient and procedure assignments in collaboration with faculty Manage patient and student clinician appointments. Provide consultative guidance to students regarding business transactions Engage in and support the process of Risk Management and Quality Assurance Facilitate patient record audits Act as a liaison between patient, student, and business office regarding resolution of outstanding balance collections Provide group practice report management and follow-up. Lead the Electronic Health Record system business continuity plan within the practice in the event of clinic information system failure Serve as a primary patient contact for patient questions or concerns and seeks follow up information as needed to resolve inconsistencies Contribute to the patient centered/student centered educational mission of the College of Dental Medicine Ensure student clinicians and faculty operate in an organized manner to provide patient care in a safe environment following OSHA and CDC guidelines for dentistry and blood borne pathogens Work independently and as part of the clinic team Monitor the indicators of student and patient progress in collaboration with Group Practice Leaders Facilitate emergency oral health care within the group practice Model effective dental teamwork, practice management, HIPPA compliance, and professionalism for students Other duties as needed to contribute to an efficient positive clinical operation Qualifications: Certified Dental Assistant, dental office manager, or any combination of education, training or experience that provides the required skills, knowledge and abilities, with a minimum of three to five years of relevant experience in a dental or medical healthcare facility preferred Excellent written and verbal communication skills. Must be able to effectively interact with patients, students, faculty, and other healthcare professionals Ability to understand medical/dental terminology and dental treatment plans preferred Experience with Electronic Health Record systems, computers, telephones, printers, copiers, and general office technology Equal Opportunity Employer KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law. Annual Security Report KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Thank you for your interest in a career at KCU!

Part-time Description Local Finance Company seeking a positive and energetic Team Player to join our Company. No prior finance experience required. We offer industry leading benefits that include life insurance, paid sick, holiday, and vacation time, and 401k including company matching! Competitive Pay - we offer competitive pay within the industry based on experience and performance. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your office goals! Quality of life - our hours are Monday through Friday 9am - 5pm. No weekends and no late nights. This gives you the opportunity to pursue a career and still have time for your family. Duties include: Customer Service, Collections, Loan Underwriting and Cash Management. Requirements This position requires: Attention to Detail, basic math skills, ability to deal with the public daily in a professional and positive manner. Provide outstanding customer service both on the phone and in-person. Market for new customers and retain current customer business. Prepare, process, and finalize loans.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Harrison LLP is a national law firm specializing in private wealth planning. The Firm's services extend to the natural interplay between estate planning, business succession, matrimonial law, and related affinity practices. Founded in 2003, Harrison LLP focuses on providing sophisticated legal advice, exceptional client service, and innovative solutions. What You Will Do: Greet and sign in all clients and visitors. Answer multi-line phone system and directing calls. Maintain a neat and professional reception area. Forward incoming correspondence and voicemails. Mail documents via USPS, UPS, Certified, FedEx. Scan, review, and edit documents and correspondence. Prepare correspondence. Send faxes and monitor fax email box for incoming faxes. Schedule conference rooms for meetings. Arrange courier pick-ups. Place lunch orders for the office. Order office supplies. Handle time-sensitive and confidential material. Assist Partners, Associates and Paralegals as needed. Additional duties as assigned. See that guests and vendors are escorted to the location where their meeting will take place. Accept deliveries for attorneys and others in the Firm; log all deliveries in the binder kept for that purpose. Handle special projects as assigned such as mailings, proofreading, and page checking. Close the phone system and security door at 5:00 p.m. What You Will Need: 2+ years prior experience as a receptionist in a law firm or other professional service organization. High school diploma or General Educational Development credential (GED). Able to work in the office five days/week from 8:00am to 5:00pm CT. Experience operating Microsoft Teams to answer, transfer, and forward calls. Experience in using Microsoft Outlook or comparable email system. Experience in locating and using information stored on various computer sites (internet, firm portal page, directories, schedules). Professional appearance; friendly, customer service approach. Ability to handle difficult situations with tact and diplomacy; ability to exercise initiative and sound judgment when no one else is available to help. Available for overtime, often with little advance notice. Ability to sit for long periods of time. Ability to bend, lift, reach, twist, and push while sitting or standing. Target Salary Range: $50,000 - $65,000 annually. Compensation decisions depend on a wide range of factors including but not limited to experience and training, and other job-related factors permitted by law. This role will also be eligible for an annual discretionary variable incentive bonus. Benefits: Harrison LLP offers a comprehensive benefits package including personal time off, Firm paid holidays, medical/dental/vision insurance, and 401(k). Harrison LLP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Harrison LLP will not accept unsolicited resumes through or from search firms or staffing agencies for this role. All unsolicited resumes will be considered the property of Harrison LLP, and the Firm will not be obligated to pay a placement fee.

Jobs for Humanity is collaborating with Upwardly Global and with Eye Care Partners, L.L.P. to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Eye Care Partners, L.L.P. : EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit ************************ . Title: Medical Receptionist (Patient Coordinator) Company: Sabates Eye Centers Location: Kansas City, MO 64108 Truman Medical Eye Centers University Health Perks: - Full Benefits Package - Medical, Vision, Dental and Life Insurance - 401k + Employer Matching - Paid Time Off and Paid Holidays - Paid Maternity Leave - Competitive Base Pay Hours: Full Time Our offices are open Monday-Friday 8:00am-5:00pm. Some locations are open Saturdays 8:00am-12:00pm. You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed. Requirements: - High School Diploma or GED Equivalent - Favorable result on Background Check - Basic computer skills - Strong customer service skills - Excitement to learn and grow Essential Functions: - Facilitate patient flow - Verify medical and vision insurances - Effectively communicate with patients, doctors, and managers - Answer inquiries through phone, email, and in-person requests FORMAL JOB DESCRIPTION: A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Essential Duties and Responsibilities: - Provide exceptional customer service during every patient encounter (in person or via phone) - Display a professional attitude, greet patients promptly with a smile, and thank them when they leave - Answer phones (both external and internal); assure prompt, courteous service at all times - Practice urgency at all times with patients' time, as well as Doctors time and schedule - Manage patient flow in the office - Knowledge of common fees charged for common visits and collect correct payments - Complete daily reconciliations / close day / countdown cash drawer - General office duties and cleaning to be assigned by manager Other Skills and Abilities: - Reliable transportation that would allow an employee to go to multiple work locations with minimal notice - Desire to gain industry knowledge and training - Demonstrates initiative in accomplishing practice goals - Ability to grow, adapt, and accept change - Consistently creating a positive work environment by being team-oriented and patient-focused - Commitment to work over 40 hours to meet the needs of the business - Ability to interact with all levels of employees in a courteous, professional manner at all times Education and/or Experience: - High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience If you need assistance with this application, please contact [phone removed]. Please do not contact the office directly; only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Employment Type: Full Time