Medical Records Clerk jobs at University of Pennsylvania - 27 jobs

Coding Specialist 4
University of Washington 4.4
Seattle, WA jobs
UW Medicine Enterprise Records and Health Information has an outstanding opportunity for a **RADIOLOGY CODER** **WORK SCHEDULE** + 100% FTE, Days + 100% Remote HIGHTLIGHTS** Responsible for performing daily activities related to coding and charge submission of abstract Current Procedural Terminology (CPT) professional fee and facility Radiology coding and billing. Analyzes the medical record to assign International Classification of Diseases (ICD), CPT and/or Healthcare Common Procedure Coding System (HCPCS) codes to ensure correct code assignment and optimal reimbursement in compliance with state and federal guidelines **DEPARTMENT DESCRIPTION** Enterprise Records and Health Information (ERHI) is a Shared Service Department that supports all aspects of the patient medical record from governance, integrity, documentation timeliness, completion, clinical coding, billing, release, and tracking to management of access, retention, and destruction. ERHI provides advice and resources related to the lifecycle management of all UW Medicine records **PRIMARY JOB RESPONSIBILITIES** + Reviews available electronic and other appropriate documentation within Radiology Information System (RIS) and PACS to identify all billable Radiology procedures and services requiring facility and professional fee coding, ensuring all necessary codes use the appropriate ICD, CPT and/or HCPCS code(s) and quantities + Queries physicians and/or consults with clinical department representatives, as appropriate, to verify services were rendered and documented timely. + Provides feedback to the School of Medicine (SOM) Department of Radiology to assist in the understanding of coding and documentation issues and revenue opportunities. + Maintains three day turnaround times for Radiology Coding based on the date of service; and understands charge lag impact for facility and professional fee services. **REQUIRED POSITION QUALIFICATIONS** + High school diploma or equivalent and three years' coding experience or equivalent education/experience + Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Coding Specialist - Physician Based (CCS-P), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), Certified Interventional Radiology Cardiovascular Coder (CIRCC), Radiology Certified Coder (RCC) or Radiation Oncology Certified Coder (ROCC) **UW Medicine - Where your Impact Goes Further** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. **Compensation, Benefits and Position Details** **Pay Range Minimum:** $71,052.00 annual **Pay Range Maximum:** $101,700.00 annual **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** First Shift (United States of America) **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Nonsupervisory **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
$71.1k-101.7k yearly 60d+ ago

Looking for a job?

Let Zippia find it for you.

Coding Specialist 4
University of Washington 4.4
Seattle, WA jobs
UW Medicine Enterprise Records and Health Information has an outstanding opportunity for a RADIOLOGY CODER WORK SCHEDULE 100% FTE, Days 100% Remote HIGHTLIGHTS Responsible for performing daily activities related to coding and charge submission of abstract Current Procedural Terminology (CPT) professional fee and facility Radiology coding and billing. Analyzes the medical record to assign International Classification of Diseases (ICD), CPT and/or Healthcare Common Procedure Coding System (HCPCS) codes to ensure correct code assignment and optimal reimbursement in compliance with state and federal guidelines DEPARTMENT DESCRIPTION Enterprise Records and Health Information (ERHI) is a Shared Service Department that supports all aspects of the patient medical record from governance, integrity, documentation timeliness, completion, clinical coding, billing, release, and tracking to management of access, retention, and destruction. ERHI provides advice and resources related to the lifecycle management of all UW Medicine records PRIMARY JOB RESPONSIBILITIES Reviews available electronic and other appropriate documentation within Radiology Information System (RIS) and PACS to identify all billable Radiology procedures and services requiring facility and professional fee coding, ensuring all necessary codes use the appropriate ICD, CPT and/or HCPCS code(s) and quantities Queries physicians and/or consults with clinical department representatives, as appropriate, to verify services were rendered and documented timely. Provides feedback to the School of Medicine (SOM) Department of Radiology to assist in the understanding of coding and documentation issues and revenue opportunities. Maintains three day turnaround times for Radiology Coding based on the date of service; and understands charge lag impact for facility and professional fee services. REQUIRED POSITION QUALIFICATIONS High school diploma or equivalent and three years' coding experience or equivalent education/experience Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Coding Specialist - Physician Based (CCS-P), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), Certified Interventional Radiology Cardiovascular Coder (CIRCC), Radiology Certified Coder (RCC) or Radiation Oncology Certified Coder (ROCC) UW Medicine - Where your Impact Goes Further UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Compensation, Benefits and Position Details Pay Range Minimum: $71,052.00 annual Pay Range Maximum: $101,700.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$71.1k-101.7k yearly 3d ago
Outpatient Surgery Coder
University of Washington 4.4
Columbus, OH jobs
UW Medicine Enterprise Records and Health Information has an outstanding opportunity for an OUTPATIENT SURGERY CODER. WORK SCHEDULE 100% FTE, Days 100% Remote HIGHLIGHTS This Outpatient Surgery Coding Specialist 3 position provides support to the Enterprise Records and Health Information department for coding highly specialized services. Outpatient Surgery coder should have experience for complex surgical procedures which include but not limited to General Surgery, Integumentary/Plastic, Orthopedics/Podiatry, Respiratory, Cardiovascular, Hemic and Lymphatic, Digestive, Urinary, Reproductive/Genital , Endocrine, Nervous, Ophthalmology, Auditory, and others DEPARTMENT DESCRIPTION Enterprise Records and Health Information (ERHI) is a Shared Service Department that supports all aspects of the patient medical record from governance, integrity, documentation timeliness, completion, clinical coding, billing, release, and tracking to management of access, retention, and destruction ERHI provides advice and resources related to the lifecycle management of all UW Medicine records ERHI is an integral part of the Enterprise Revenue Cycle and has a unique role in the organization that supports both clinical and operational activities. PRIMARY JOB RESPONSIBILITIES Reviews available electronic and other appropriate documentation within Epic and/or Cerner to identify all billable ambulatory surgery procedures and services requiring facility fee coding be captured through Epic Hospital Billing (HB) and 3M computer assisted coding (CAC) Reviews and resolves coding edits related to procedures and services charged during the ambulatory surgery visit in the operating room at the time of completing coding Consults with physicians and/or clinical department representatives, as appropriate, to verify services were rendered, documented and meets the requirements for coding as an outpatient/ambulatory patient type Maintains three day coding turnaround times for ambulatory surgery accounts based on date of service Identifies and escalates to Coding Leadership impacts to timely coding and charge capture, and avoidable delays for billing and reimbursement REQUIRED POSITION QUALIFICATIONS High school diploma or equivalent and three years of coding experience or equivalent education/experience. Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Coding Specialist - Physician Based (CCS-P), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), Certified Interventional Radiology Cardiovascular Coder (CIRCC), Radiology Certified Coder (RCC) or Radiation Oncology Certified Coder (ROCC). Equivalent experience/education may be considered Compensation, Benefits and Position Details Pay Range Minimum: $68,244.00 annual Pay Range Maximum: $97,740.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$68.2k-97.7k yearly 2d ago
Edits Coder
University of Washington 4.4
Seattle, WA jobs
UW Medicine Enterprise Records and Health Information has an outstanding opportunity for a Coding Specialist 1 - Edits Coder WORK SCHEDULE 100% FTE Mondays - Fridays 100% Remote POSITION HIGHLIGHTS The Edits Coder position reports to the Outpatient Coding Supervisor within the Enterprise Records and Health Information Management department. Under the general supervision of the Manager of Facility Coding, and the direct supervision of the Supervisor of Outpatient Coding, the Edits Coder is responsible for implementing the mission and goals of Enterprise Records and Health Information, and incorporating a “patients are first” service culture. The Edits Coder is responsible for performing daily activities related to analyzing medical records to validate the correct coding assignment of International Classification of Disease (ICD), Current Procedural Terminology (CPT) and/or Healthcare Common Procedure Coding System (HCPCS) codes in Epic work queues (WQ) and/or Hierarchical Condition Category (HCC)/Risk Adjustment Factor (RAF) and/or Care Gap review to ensure optimal reimbursement for facility and/or professional fee coding and billing for Clinic, Outpatient and related charges needing coding review in compliance with State and Federal guidelines. PRIMARY JOB RESPONSIBILITIES Validates codes entered at the point of care and/or by other charge sources by reviewing electronic data and making corrections based on a review of all available electronic and other appropriate documentation to support all billable procedures and services. Reviews and resolves coding accounts failed validations, revenue guard, missing modifiers, incorrect modifiers, missing charges, incorrect charges, medical necessity edits, CCI edits, claim edits, and payor denials in Epic; verifies accuracy of ICD diagnosis codes and CPT/HCPCS procedure codes. Investigates and researches coding issues identified by Revenue Integrity (RI) and Patient Financial Services (PFS) related to inquiries, complaints and/or denials. Makes coding corrections to resolve coding issues; supports RI by reviewing specified procedures for charge accuracy; reroutes accounts to correct coding team for coding resolution based on revenue codes. Maintains Epic WQ turnaround times for coding error and edits resolution to prevent charge lags for facility and professional fee services. Identifies potentially avoidable delays to timely billing and help identify systemic issues that contribute to delays in service or inefficient uses of resources to address root cause and prevent ongoing errors. Identifies the need for documentation clarity to support the integrity of the record and for reimbursement compliance; identifies charge error trends and escalate to supervisor. Performs special projects or other duties assigned. May perform the work of lower level classifications of the Coding Specialist series. REQUIRED POSITION QUALIFICATIONS High school diploma or equivalent AND Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Coding Specialist - Physician Based (CCS-P), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), Certified Interventional Radiology Cardiovascular Coder (CIRCC), Radiology Certified Coder (RCC) or Radiation Oncology Certified Coder (ROCC). AND One year coding experience or equivalent education/experience. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration. Compensation, Benefits and Position Details Pay Range Minimum: $59,976.00 annual Pay Range Maximum: $85,848.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$60k-85.8k yearly 3d ago
Inpatient Coder
University of Washington 4.4
Olympia, WA jobs
UW Medicine Enterprise Records and Health Information has an outstanding opportunity for an INPATIENT CODER. Experience in a Level 1 Trauma center or teaching facility is preferred. WORK SCHEDULE 100% FTE, Days Mondays - Fridays 100% Remote POSITION HIGHLIGHTS Implements the mission and goals of Enterprise Records and Health Information, and incorporating a “patients are first” service culture. Performs daily activities related to of abstract Diagnosis Related Group (DRG) coding and billing Analyzes the medical record to assign International Classification of Diseases (ICD), Clinical Modification (CM) diagnoses and Procedure Coding System (PCS) procedure codes to ensure correct code assignment and optimal reimbursement in compliance with state and federal guidelines DEPARTMENT DESCRIPTION Enterprise Records and Health Information (ERHI) is a Shared Service Department that supports all aspects of the patient medical record from governance, integrity, documentation timeliness, completion, clinical coding, billing, release, and tracking to management of access, retention, and destruction. PRIMARY JOB RESPONSIBILITIES Performs chart analysis and assigns ICD-CM and ICD-PCS codes using 3M computer assisted coding (CAC) to compute the final DRG assignment to diagnoses and procedures in an integrated system to ensure the appropriate coding for the facility inpatient billing and reimbursement Reviews patient records upon admission and at discharge to the inpatient Rehabilitation Unit; assigns codes to each record to assure proper Case Mix Group (CMG) assignment and appropriate reimbursement to the facility for Medicare Rehab patients Abstracts and/or reviews necessary patient data within 3M CAC and Cerner to ensure data integrity, accurate reimbursement, proper case mix and hospital decision support. Identifies the need for documentation clarity and works with the Clinical Documentation Improvement (CDI) department to review clinical documentation and/or request provider documentation clarification Maintains four day turnaround times for inpatient coding based on the discharge date and understand charge lag impacts, especially for high dollar accounts and long length of stays (LOS). REQUIRED POSITION QUALIFICATIONS High school diploma or equivalent and three years of coding experience or equivalent education/experience. Certified as a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coding Specialist (CCS), Certified Coding Specialist - Physician Based (CCS-P), Certified Professional Coder (CPC), Certified Inpatient Coder (CIC), Certified Outpatient Coder (COC), Certified Interventional Radiology Cardiovascular Coder (CIRCC), Radiology Certified Coder (RCC) or Radiation Oncology Certified Coder (ROCC). UW Medicine - Where your Impact Goes Further UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Compensation, Benefits and Position Details Pay Range Minimum: $71,052.00 annual Pay Range Maximum: $101,700.00 annual Other Compensation: - Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 100.00% Union/Bargaining Unit: SEIU Local 925 Nonsupervisory About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
$71.1k-101.7k yearly 3d ago
Patient Service Coordinator (Medical Assistant/Front Office Role)- Oncology
University of Pittsburgh Medical Center 4.6
Seneca, PA jobs
Join UPMC Hillman Cancer Center as a Patient Service Coordinator! Do you love working with patients and want to broaden your experience in the front office? If so, our Patient Service Coordinator role could be the perfect fit for you! What You'll Do: In this hybrid role, you'll combine your clinical expertise with front-office responsibilities to keep our practice running smoothly and deliver an exceptional patient experience. * Front Office Excellence: Greet and register patients, schedule appointments, verify insurance, and collect co-pays-all while providing outstanding customer service. * Clinical Support: Assist providers and clinical staff with patient care, including taking vital signs, rooming and triaging patients, stocking supplies, and maintaining clean, organized spaces. Why You'll Love This Opportunity: * Expand your skill set and learn new aspects of the healthcare industry while continuing to use your patient care expertise. * Work in a fast-paced, friendly, and supportive environment where your contributions truly make a difference. * Enjoy work-life balance with daylight hours, Monday through Friday-no evenings, weekends, or holidays! Location: * This position will float between our Northwest, Erie, and Chautauqua locations. Travel to our Horizon sites (Greenville, Farrell, & New Castle) will be required on an as-needed basis. * Float differential and mileage reimbursement will be available. If you're passionate about patient care and eager to grow your career, apply today and join a team that's changing lives every day! Responsibilities: * Completes vital signs, specimen testing and EKGs as needed. * Organizes daily schedule of patients, greet patients and assigns rooms. * Orders supplies for unit as necessary. * Maintains competency requirements. * Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. * Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. * Participate in interdisciplinary activities such as staff meetings and other committees as assigned. * Other Duties as Assigned. * Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. * Anticipates and responds to meet customer needs. * Respond appropriately to crisis situation as a team member. * Participates in interdisciplinary activities such as staff meetings and other committees as assigned. * Assists in the registration of patients to include verification and confirmation of health insurance coverage. * Immediately report any situation that may impact safety of patients, visitors and staff. * Provides front desk coverage as assigned. * Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. * Account for all customers in the clinic. * Provides lobby/waiting room coordination and supervision. * Serve as liaison between customer and clinic staff. * Collects 100% of copays daily and correctly balances at the end of each day. * Coordinates scheduling to include testing. * Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. Qualifications: * High School graduate or equivalent required. * Minimum of three years of direct patient care and or phlebotomy experience. * Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. * Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. * Possesses excellent organizational skills. Licensure, Certifications, and Clearances: * Medical Assistant or Phlebotomy licensure preferred * CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-44k yearly est. 5d ago
Patient Service Coordinator (Medical Oncology) - Seneca
University of Pittsburgh Medical Center 4.6
Seneca, PA jobs
Are you passionate about patient care? Do you thrive in a hands-on healthcare environment? At UPMC Hillman Cancer Center, we're dedicated to making a difference. As a Patient Service Coordinator, you'll work alongside our Life Changers to provide high-quality patient care. Build meaningful relationships with patients and create a safe, comforting environment. * Position: Patient Service Coordinator with the Hillman Cancer Center in Seneca, PA * Schedule: Monday through Friday, daylight hours 8:00 am - 4:30 pm * No evenings, weekends, or holidays are required! The Patient Service Coordinator is an advanced Medical Assistant type role. This position will be utilized in a dual capacity; at times the staff member will be asked to function as a Medical Assistant, rooming and triaging patients, stocking supplies, cleaning rooms, etc. At other times, this staff member will be asked to function in the business office where they will answer phones, schedule patients, check in and check out patients, and other duties as assigned. At least 3 years of direct patient care experience is required for this role. Why Choose UPMC? * We prioritize patient well-being and employee satisfaction. * Discover the array of benefits awaiting you as a UPMC team member on our blog including tuition reimbursement of up to $6,000 per academic year at any accredited institution for you and your dependents. * Progress through our dedicated career ladder, designed to cater to various levels of education and experience. Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center! Responsibilities: * Completes vital signs, specimen testing and EKGs as needed. * Organizes daily schedule of patients, greet patients and assigns rooms. * Orders supplies for unit as necessary. * Maintains competency requirements. * Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. * Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. * Participate in interdisciplinary activities such as staff meetings and other committees as assigned. * Other Duties as Assigned. * Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. * Anticipates and responds to meet customer needs. * Respond appropriately to crisis situation as a team member. * Participates in interdisciplinary activities such as staff meetings and other committees as assigned. * Assists in the registration of patients to include verification and confirmation of health insurance coverage. * Immediately report any situation that may impact safety of patients, visitors and staff. * Provides front desk coverage as assigned. * Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. * Account for all customers in the clinic. * Provides lobby/waiting room coordination and supervision. * Serve as liaison between customer and clinic staff. * Collects 100% of copays daily and correctly balances at the end of each day. * Coordinates scheduling to include testing. * Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. Qualifications: * High School graduate or equivalent required. * Minimum of three years of direct patient care and or phlebotomy experience. * Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. * Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. * Possesses excellent organizational skills. Licensure, Certifications, and Clearances: * Medical Assistant or Phlebotomy licensure preferred * CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-44k yearly est. 9d ago
Patient Services Representative - CCP Express Care Erie
University of Pittsburgh Medical Center 4.6
Erie, PA jobs
Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Part-Time Patient Services Representative to support the office in Erie. Weekend and evening availability required to support the hours of operation. Clinic Hours: 4:30p-9p mon-fri 11:30a-8p sat, 9:30a-6p sun Registration and Medical Records experience preferred. * Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information. * Scheduling: Arrange follow-up appointments and connect patients to services. * Support: Help patients navigate the healthcare system and provide clear instructions. * Technology: Register patients in Biometrics and promote MyUPMC portal. * Financial Advocacy: Educate patients on financial responsibilities and connect them to resources. * Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations. * Admin Tasks: Handle phone calls, scan records, and perform office duties. Qualifications: * Completion of high school or equivalent. * Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. * Two years of experience in a medical, billing, fiscal, or customer service role preferred. * Knowledge of medical terminology preferred. * Prior experience with Medipac, Epic, or other health records systems preferred. Licensure, Certifications, and Clearances: * Act 31, Act 33, Act 34, Act 73. UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-38k yearly est. 5d ago
Patient Service Coordinator (Medical Assistant/Front Office Role)
University of Pittsburgh Medical Center 4.6
Butler, PA jobs
Join UPMC Hillman Cancer Center as a Patient Service Coordinator! Do you love working with patients and want to broaden your experience in the front office? If so, our Patient Service Coordinator role could be the perfect fit for you! What You'll Do: In this hybrid role, you'll combine your clinical expertise with front-office responsibilities to keep our practice running smoothly and deliver an exceptional patient experience. * Front Office Excellence: Greet and register patients, schedule appointments, verify insurance, and collect co-pays-all while providing outstanding customer service. * Clinical Support: Assist providers and clinical staff with patient care, including taking vital signs, rooming and triaging patients, stocking supplies, and maintaining clean, organized spaces. Why You'll Love This Opportunity: * Expand your skill set and learn new aspects of the healthcare industry while continuing to use your patient care expertise. * Work in a fast-paced, friendly, and supportive environment where your contributions truly make a difference. * Enjoy work-life balance with daylight hours, Monday through Friday-no evenings, weekends, or holidays! If you're passionate about patient care and eager to grow your career, apply today and join a team that's changing lives every day! Responsibilities: * Completes vital signs, specimen testing and EKGs as needed. * Organizes daily schedule of patients, greet patients and assigns rooms. * Orders supplies for unit as necessary. * Maintains competency requirements. * Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. * Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. * Participate in interdisciplinary activities such as staff meetings and other committees as assigned. * Other Duties as Assigned. * Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. * Anticipates and responds to meet customer needs. * Respond appropriately to crisis situation as a team member. * Participates in interdisciplinary activities such as staff meetings and other committees as assigned. * Assists in the registration of patients to include verification and confirmation of health insurance coverage. * Immediately report any situation that may impact safety of patients, visitors and staff. * Provides front desk coverage as assigned. * Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. * Account for all customers in the clinic. * Provides lobby/waiting room coordination and supervision. * Serve as liaison between customer and clinic staff. * Collects 100% of copays daily and correctly balances at the end of each day. * Coordinates scheduling to include testing. * Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. Qualifications: * High School graduate or equivalent required. * Minimum of three years of direct patient care and or phlebotomy experience. * Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. * Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. * Possesses excellent organizational skills. Licensure, Certifications, and Clearances: * Medical Assistant or Phlebotomy licensure preferred * CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-44k yearly est. 3d ago
Patient Service Coordinator (Medical Assistant/Front Office Role)
University of Pittsburgh Medical Center 4.6
Irwin, PA jobs
Join UPMC Hillman Cancer Center as a Patient Service Coordinator! Do you love working with patients and want to broaden your experience in the front office? If so, our Patient Service Coordinator role could be the perfect fit for you! What You'll Do: In this hybrid role, you'll combine front‑office responsibilities with clinical support to help keep our practice running smoothly and ensure an exceptional patient experience. Please note: Approximately 75% of your time will be spent in the front office. Front Office Excellence (75% of Role): You'll be the welcoming face of our practice, helping patients feel supported from the moment they arrive. Responsibilities include: * Chart prep and patient check‑in * Answering phones and managing patient inquiries * Scheduling appointments and verifying insurance * Collecting co-pays * Scanning and organizing documents * Providing outstanding customer service at every step Clinical Support (25% of Role): You'll also assist our clinical team with key patient-care functions, including: * Taking vital signs and rooming patients * Performing phlebotomy * Assisting with triage as needed * Stocking supplies and maintaining clean, organized clinical spaces Why You'll Love This Opportunity: * Grow your skills while gaining expansive front‑office experience in a leading healthcare setting. * Work in a fast-paced, friendly, and supportive environment where your contributions truly make a difference. * Enjoy work-life balance with daylight hours, Monday through Friday-no evenings, weekends, or holidays! If you're passionate about patient care and eager to build your front-office experience, apply today and join a team that's changing lives every day! Responsibilities: * Completes vital signs, specimen testing and EKGs as needed. * Organizes daily schedule of patients, greet patients and assigns rooms. * Orders supplies for unit as necessary. * Maintains competency requirements. * Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. * Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. * Participate in interdisciplinary activities such as staff meetings and other committees as assigned. * Other Duties as Assigned. * Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. * Anticipates and responds to meet customer needs. * Respond appropriately to crisis situation as a team member. * Participates in interdisciplinary activities such as staff meetings and other committees as assigned. * Assists in the registration of patients to include verification and confirmation of health insurance coverage. * Immediately report any situation that may impact safety of patients, visitors and staff. * Provides front desk coverage as assigned. * Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. * Account for all customers in the clinic. * Provides lobby/waiting room coordination and supervision. * Serve as liaison between customer and clinic staff. * Collects 100% of copays daily and correctly balances at the end of each day. * Coordinates scheduling to include testing. * Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. Qualifications: * High School graduate or equivalent required. * Minimum of three years of direct patient care and or phlebotomy experience. * Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. * Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. * Possesses excellent organizational skills. Licensure, Certifications, and Clearances: * Medical Assistant or Phlebotomy licensure preferred * CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-43k yearly est. 3d ago
Patient Service Coordinator (Oncology)
University of Pittsburgh Medical Center 4.6
Mechanicsburg, PA jobs
Are you a medical assistant who loves working with patients and wants to expand your skills in the front office? If so, you might be the perfect fit for our Patient Service Coordinator role! As a Patient Service Coordinator, you will be responsible for greeting and registering patients, scheduling appointments, verifying insurance, collecting co-pays, and providing excellent customer service. You will also assist the providers and clinical staff with patient care, such as taking vital signs, rooming and triaging patients, stocking supplies, and cleaning rooms. This is a great opportunity for medical assistants who want to learn new aspects of the healthcare industry while still utilizing their patient care skills. You will work in a fast-paced, friendly, and supportive environment, where you can grow your career and make a difference in the lives of our patients. This position is Monday through Friday, daylight hours at our Mechanicsburg and Harrisburg locations. No evenings, weekends, or holidays are required! Sound like a fit for you? Apply today! Responsibilities: * Completes vital signs, specimen testing and EKGs as needed. * Organizes daily schedule of patients, greet patients and assigns rooms. * Orders supplies for unit as necessary. * Maintains competency requirements. * Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. * Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. * Participate in interdisciplinary activities such as staff meetings and other committees as assigned. * Other Duties as Assigned. * Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. * Anticipates and responds to meet customer needs. * Respond appropriately to crisis situation as a team member. * Participates in interdisciplinary activities such as staff meetings and other committees as assigned. * Assists in the registration of patients to include verification and confirmation of health insurance coverage. * Immediately report any situation that may impact safety of patients, visitors and staff. * Provides front desk coverage as assigned. * Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. * Account for all customers in the clinic. * Provides lobby/waiting room coordination and supervision. * Serve as liaison between customer and clinic staff. * Collects 100% of copays daily and correctly balances at the end of each day. * Coordinates scheduling to include testing. * Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. Qualifications: * High School graduate or equivalent required. * Minimum of three years of direct patient care and/or phlebotomy experience. * Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. * Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. * Possesses excellent organizational skills. Licensure, Certifications, and Clearances: * Medical Assistant or Phlebotomy licensure preferred * CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-43k yearly est. 5d ago
Patient Services Representative - CCP Heritage
University of Pittsburgh Medical Center 4.6
Camp Hill, PA jobs
Are you passionate about helping kids be their best selves? UPMC Children's Community Pediatrics is hiring a Full-Time Patient Services Representative to support the office in Camp Hill. Weekend and evening availability required to support the hours of operation. Medical Office experience preferred. Responsibilities: * Patient Interaction: Greet patients, assist with check-in, collect copayments, and update information. * Scheduling: Arrange follow-up appointments and connect patients to services. * Support: Help patients navigate the healthcare system and provide clear instructions. * Technology: Register patients in Biometrics and promote MyUPMC portal. * Financial Advocacy: Educate patients on financial responsibilities and connect them to resources. * Compliance: Verify insurance, obtain consent signatures, and follow HIPAA regulations. * Admin Tasks: Handle phone calls, scan records, and perform office duties. Qualifications: * Completion of high school or equivalent. * Experience with personal computer-based applications, various office equipment, and proficient typing skills preferred. * Two years of experience in a medical, billing, fiscal, or customer service role preferred. * Knowledge of medical terminology preferred. * Prior experience with Medipac, Epic, or other health records systems preferred. Licensure, Certifications, and Clearances: * Act 31, Act 33, Act 34, Act 73. UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-38k yearly est. 9d ago
Patient Service Coordinator (Medical Assistant/Front Office Role)
University of Pittsburgh Medical Center 4.6
Pittsburgh, PA jobs
Join UPMC Hillman Cancer Center as a Patient Service Coordinator! Do you love working with patients and want to broaden your experience in the front office? If so, our Patient Service Coordinator role could be the perfect fit for you! What You'll Do: In this hybrid role, you'll combine your clinical expertise with front-office responsibilities to keep our North Hills Passavant Oncology practice running smoothly and deliver an exceptional patient experience. * Front Office Excellence: Greet and register patients, schedule appointments, and answer phones-all while providing outstanding customer service. * Clinical Support: Assist providers and clinical staff with patient care, including taking vital signs, rooming patients, stocking supplies, and maintaining clean, organized spaces. Why You'll Love This Opportunity: * Expand your skill set and learn new aspects of the healthcare industry while continuing to use your patient care expertise. * Work in a fast-paced, friendly, and supportive environment where your contributions truly make a difference. * Enjoy work-life balance with daylight hours, Monday through Friday-no evenings, weekends, or holidays! If you're passionate about patient care and eager to grow your career, apply today and join a team that's changing lives every day! Responsibilities: * Completes vital signs, specimen testing and EKGs as needed. * Organizes daily schedule of patients, greet patients and assigns rooms. * Orders supplies for unit as necessary. * Maintains competency requirements. * Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. * Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. * Participate in interdisciplinary activities such as staff meetings and other committees as assigned. * Other Duties as Assigned. * Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. * Anticipates and responds to meet customer needs. * Respond appropriately to crisis situation as a team member. * Participates in interdisciplinary activities such as staff meetings and other committees as assigned. * Assists in the registration of patients to include verification and confirmation of health insurance coverage. * Immediately report any situation that may impact safety of patients, visitors and staff. * Provides front desk coverage as assigned. * Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. * Account for all customers in the clinic. * Provides lobby/waiting room coordination and supervision. * Serve as liaison between customer and clinic staff. * Collects 100% of copays daily and correctly balances at the end of each day. * Coordinates scheduling to include testing. * Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. Qualifications: * High School graduate or equivalent required. * Minimum of three years of direct patient care and or phlebotomy experience. * Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. * Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. * Possesses excellent organizational skills. Licensure, Certifications, and Clearances: * Medical Assistant or Phlebotomy licensure preferred * CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-43k yearly est. 5d ago
Patient Services Representative - Pittsburgh Primary Care, Brentwood Office
University of Pittsburgh Medical Center 4.6
Pittsburgh, PA jobs
UPMC Community Medicine Incorporated is hiring a Full-Time Patient Services Representative to help support Pittsburgh Primary Care - Brentwood Office. Hours: Monday-Friday, daylight. Department Details: This role offers an exciting opportunity in the health care profession to learn and grow in a busy Internal Medicine practice. Our office is comprised of a collaborative team deeply rooted in the mission and values of the organization and is committed to enhancing the patient experience and employee engagement. We have several quality initiatives that are integral to building excellence in our delivery of care. Knowledge of EpicCare electronic medical record preferred but not required. Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: * Provide a warm greeting for all patients * Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference * Collect copayments and any other applicable patient payments at the point of service * Confirm and/or update patient registration information at checkout * Schedule follow-up appointments within the practice at checkout * Schedule or connect patient to resources to schedule for ancillary services at checkout * Help patients navigate the healthcare system by providing clear and understandable instructions. * Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. * Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. * Register patients in Biometrics (fingerprint recognition) program and explain benefits * Promote MyUPMC patient portal and assist patients in registration when applicable * Assist patients in education of financial responsibility and connect them to advocacy resources as needed * Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries * Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations * Appropriately distribute / triage phone calls to other areas and / or clinical providers * Assist with administrative duties in the office including but not limited to scanning of medical records and faxing * Stays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services. Qualifications: * Completion of high school graduate or equivalent is required. * Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. * Two years of experience in a medical / billing / fiscal or customer service function is preferred. * Knowledge of medical terminology is preferred. * Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-38k yearly est. 5d ago
Patient Services Representative
University of Pittsburgh Medical Center 4.6
Pittsburgh, PA jobs
A Patient Services Representative welcomes patients, educates them on copayments and financial obligations, collects payments, schedules appointments, and updates patient information. They promote new technologies, connect patients to financial resources, and foster a culture of service excellence, ensuring a positive UPMC experience for patients and families. This position will primarily work Monday through Friday daylight shifts. Occasional Evening & Saturdays may be needed Responsibilities: * Greet patients warmly, guides them through self-arrival technology or check-in, and collects copayments at the point of service. * Confirm/update patient information, schedule follow-up appointments, and connect patients to resources for ancillary services. * Provide clear instructions, follow up on unresolved patient needs, and take appropriate action for service recovery. * Register patients for Biometrics, promote MyUPMC, assist with financial education, verify insurance, and obtain consent forms. * Handle phone calls, assist with administrative tasks, and other duties as needed. Qualifications: * High school graduate or equivalent is required. * Associates Degree preferred * Two years of experience in a high volume medical / billing / fiscal or customer service function is preferred. * Previous Outpatient office experience is preferred * Prior experience with Medipac, Epic, or other health records systems is preferred. * Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. * Knowledge of medical terminology is preferred. Licensure, Certifications, and Clearances: * Act 31 / Act 33 / Act 34 / Act 73 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-38k yearly est. 1d ago
Emergency Department Patient Services Representative
University of Pittsburgh Medical Center 4.6
Cranberry, PA jobs
Join our team at UPMC Passavant Cranberry as a full-time Emergency Department Patient Services Representative. Your role will involve assisting with patient registration at both the front desk and bedside. Status: Full-time, 40hours/weekly Shift: 3:00pm-11:30pm Days: Various weekdays, including weekends and holidays. As an Emergency Department Patient Services Representative, you'll be the friendly face patients meet first with duties like clarifying copays, assisting with financial matters including payment collection and connecting patients with financial advocacy resources. You will also update patient info, secure consents, and foster a culture of service excellence. Responsibilities: * Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system. * Accountable for accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy. Central Resource for all ADT registration and problem resolution during evenings, weekends and holidays. * Confirm insurance eligibility, accountable for third party reimbursement and coordination of benefits to support a seamless billing process. * Counsels patients regarding insurance coverage and expected financial liability. Collects and records patient payments including co-payments, co-insurance, and deductibles on the day of service. * Provide a warm greeting for all patients. Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions. * Proper patient identification to start clinical record (utilizing biometrics if applicable) * Facilitator of financial gatekeeping with clinical partners. * Accountable for maintaining a close working relationship with clinical partners to assure continual open communication with pertinent information obtained such as any alias name changes, information blocks to prevent release of information, and behavioral health insurance payors to assure timely data integrity of accounts. * Obtain or update necessary demographic and insurance related information. * Works independently to perform a timely patient interview and registration for services at the bed side. * Generate and complete all applicable forms and necessary communications. Obtains applicable signature for consent to treat and financial responsibility, along with signatures on any required forms, while following all HIPAA rules and regulations and maintaining patient confidentiality. * Ability to remain calm and professional when faced with stressful situations, while simultaneously prioritizing all work activities. * Anticipate and respond to inquiries from patients, visitors, hospital personnel, government agencies, etc. under all conditions and circumstances. Qualifications: Required Experience: * Completion of High School graduate or equivalent. Preferred Experience: * One year of experience in a healthcare setting or six months in a UPMC Patient Access position is preferred. * Medical Terminology, third-party healthcare coverage experience, and a strong understanding of managed care regulations are preferred. * Experience with personal computer-based applications, other various office equipment, and proficient typing skills. * Excellent interpersonal, written, and verbal communication skills are required. * Initiative to work productively with minimal supervision. * Able to work well under pressure. Licensure, Certifications, and Clearances: * ACT 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-38k yearly est. 1d ago
Patient Services Representative
University of Pittsburgh Medical Center 4.6
Harrisburg, PA jobs
The Kline Health Center is looking for a new Patient Service Representative to join their supportive team. Apply today! will cover discharge, registration, and answering phones. Schedule: Monday - Friday from 8:00 a.m. - 4:30 p.m., no weekends or holidays. Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: * Provide a warm greeting for all patients. * Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference. * Collect copayments and any other applicable patient payments at the point of service. * Confirm and/or update patient registration information at checkout. * Schedule follow-up appointments within the practice at checkout. * Schedule or connect patient to resources to schedule for ancillary services at checkout. * Help patients navigate the healthcare system by providing clear and understandable instructions. * Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. * Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. * Register patients in Biometrics (fingerprint recognition) program and explain benefits. * Promote MyUPMC patient portal and assist patients in registration when applicable. * Assist patients in education of financial responsibility and connect them to advocacy resources as needed. * Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries. * Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations. * Appropriately distribute / triage phone calls to other areas and / or clinical providers. * Assist with administrative duties in the office including but not limited to scanning of medical records and faxing. * *Performs in accordance with system-wide competencies/behaviors. * *Performs other duties as assigned. Qualifications: * Completion of high school graduate or equivalent is required. * Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. * Two years of experience in a medical / billing / fiscal or customer service function is preferred. * Knowledge of medical terminology is preferred. * Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-38k yearly est. 1d ago
Emergency Department Patient Services Representative
University of Pittsburgh Medical Center 4.6
Muncy, PA jobs
Functions under the general direction of department leadership in Patient Access. Coordinates patient access for all phases of the revenue cycle from scheduling and registration up to and including referral and denial management. * Work Location/ Address: Primarily UPMC Muncy (Emergency Department) 215 E Water St Muncy, PA 17754; Secondary coverage at UPMC * Williamsport (Emergency Department)700 high St Williamsport, PA 17701 * Travel: When cross-training and covering at Muncy. * Hours per week: Full-time 40 hours weekly. * Shift times: Primarily 3rd shift (11:00pm-07:00a); 2nd Shift (3:00pm-11:00pm; 5:00pm - 01:00 am) * Days: Rotating days. Required every other weekend and every other holiday. Responsibilities: * Responsible for reconciliation and maintenance of First Net Emergency Department Tracking Board and Hospital ADT system. * Accountable for accurate registration into hospital ADT and/or clinical system during system downtime with monitoring and reconciliation of every patient for accuracy.Central Resource for all ADT registration and problem resolution during evenings, weekends and holidays. * Confirms insurance eligibility, accountable for third party reimbursement and coordination of benefits to support a seamless billing process. * Counsels patients regarding insurance coverage and expected financial liability. Collects and records patient payments including co-payments, co-insurance, and deductibles on the day of service. * Provides a warm greeting for all patients Support and contribute to UPMC core values and guiding principles of Your Care. Our Commitment and abide by all UPMC departmental policies, procedures and goals in the process of performing all job responsibilities. Incorporates acts of dignity and respect in daily interactions. * Proper patient identification to start clinical record (utilizing biometrics if applicable) * Facilitator of financial gatekeeping with clinical partners. * Accountable for maintaining a close working relationship with clinical partners to assure continual open communication with pertinent information obtained such as any alias name changes, information blocks to prevent release of information, and behavioral health insurance payors to assure timely data integrity of accounts. * Obtains or updates necessary demographic and insurance related information. * Works independently to perform a timely patient interview and registration for services at the bed side. * Generates and completes all applicable forms and necessary communications. Obtains applicable signature for consent to treat and financial responsibility, along with signatures on any required forms, while following all HIPAA rules and regulations and maintaining patient confidentiality. * Ability to remain calm and professional when faced with stressful situations, while simultaneously prioritizing all work activities. * Anticipates and responds to inquiries from patients, visitors, hospital personnel, government agencies, etc. under all conditions and circumstances. Qualifications: * Completion of High School graduate or equivalent. * 2 years' experience in a healthcare or 1 year in a medical/billing/fiscal setting or 6 months in a UPMC Patient Access position preferred. * Medical Terminology, third party health care coverage experience and strong understanding of managed care regulations are preferred. * Experience with personal computer based applications, other various office equipment and proficient typing skills. * Excellent interpersonal, written and verbal communication skills are required. * Initiative to work productively with minimal supervision. Able to work well under pressure. Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-38k yearly est. 3d ago
Patient Services Representative - Mars
University of Pittsburgh Medical Center 4.6
Mars, PA jobs
Tri-Rivers Musculoskeletal Centers is seeking a full-time Patient Services Representative to join our team. This role involves floating between our Cranberry, North Hills Passavant, Butler Crossroad, Butler Clearview, and possibly Slippery Rock, with the home base located at our Mars office (Free parking). Enjoy a Monday-Friday daylight hours schedule with no weekends or major holidays required! Purpose: The Patient Services Representative plays a vital role in delivering an exceptional experience for patients and their families across UPMC physician practices, hospitals, and outpatient surgery departments. This position is responsible for greeting patients upon arrival, facilitating the use of consumer-friendly technologies, educating patients about financial responsibilities, collecting payments when applicable, scheduling follow-up appointments, and connecting patients with financial advocacy resources. The representative also ensures accurate updates to patient demographics and insurance information while promoting a culture of service excellence. Key Responsibilities: * Provide a welcoming and professional greeting to all patients upon arrival * Assist patients with self-arrival technology or complete check-in at the desk based on individual preference * Collect copayments and other applicable payments at the point of service * Confirm and update patient registration details during checkout * Schedule follow-up appointments within the practice and coordinate ancillary services as needed * Offer clear, understandable instructions to help patients navigate the healthcare system * Follow up on unresolved patient questions or concerns to ensure continuity of care * Apply principles of service recovery to address and resolve service issues effectively * Register patients in the biometric identification program and explain its benefits * Promote and assist with registration for the MyUPMC patient portal * Educate patients on financial responsibilities and connect them with advocacy resources when appropriate * Verify insurance benefits through online systems or direct communication with carriers * Obtain necessary signatures for consent to treatment and financial responsibility in compliance with HIPAA regulations * Appropriately direct incoming phone calls to relevant departments or clinical providers * Support administrative tasks such as scanning medical records and faxing documents * Demonstrate system-wide competencies and behaviors in daily performance * Perform additional duties as assigned Qualifications: * Completion of high school graduate or equivalent is required. * Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. * Two years of experience in a medical / billing / fiscal or customer service function is preferred. * Knowledge of medical terminology is preferred. * Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-38k yearly est. 7d ago
Patient Services Representative- Cranberry/Mars
University of Pittsburgh Medical Center 4.6
Mars, PA jobs
UPMC Community Medicine Incorporated is hiring a Full-Time Patient Services Representative to help support Tri Rivers Muskuloskeletal Centers. Hours: Monday-Friday daylight See what being a Patient Services Representative can do for UPMC and what UPMC can do for Patient Services Representatives - it's more than just a job! What Can You Bring to UPMC? * Contribute to UPMC's mission of Life Changing Medicine * Set the standards for the level and quality of care for the care delivery team * Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. * Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. * Demonstrate a commitment to the community and to your health care profession What Can UPMC Do for You? * A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future * Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program * Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave * Competitive pay for the work that you do - base pay, merit, and premium pay Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: * Provide a warm greeting for all patients * Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference * Collect copayments and any other applicable patient payments at the point of service * Confirm and/or update patient registration information at checkout * Schedule follow-up appointments within the practice at checkout * Schedule or connect patient to resources to schedule for ancillary services at checkout * Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. * Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. * Register patients in Biometrics (fingerprint recognition) program and explain benefits * Promote MyUPMC patient portal and assist patients in registration when applicable * Assist patients in education of financial responsibility and connect them to advocacy resources as needed * Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries * Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations * Appropriately distribute / triage phone calls to other areas and / or clinical providers * Assist with administrative duties in the office including but not limited to scanning of medical records and faxing*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned. * Stays informed on navigation and usability of UPMC Patient Portal; confidently and clearly communicates what patients need to know to navigate the Portal to ensure a smooth experience and continued access to health information and care services. Provide a warm greeting for all patients. Qualifications: * Completion of high school graduate or equivalent is required. * Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. * Two years of experience in a medical / billing / fiscal or customer service function is preferred. * Knowledge of medical terminology is preferred. * Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: * Act 31 Child Abuse Reporting with renewal * Act 33 with renewal * Act 34 with renewal * Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran
$32k-38k yearly est. 1d ago