Senior Operations Manager jobs at University of St. Augustine for Health Sciences - 373 jobs

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About the Position Golden State is looking for a Director to be responsible for the integrity, accuracy, and efficiency of the company's financial reporting and accounting operations. In this role, you will oversee the month-end, quarter-end, and year-end closing processes, ensuring that all financial statements are prepared in accordance with GAAP. Beyond managing the day-to-day accounting functions, you will serve as a strategic partner to senior leadership, providing financial insights that drive business decisions. Additionally, you will maintain a robust internal control environment, managing the external audit relationships, and leading a professional accounting staff. Our ideal candidate balances high-level strategic oversight with a hands-on approach to technical problem-solving and process optimization. This role reports to the Controller. Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication! This is a full-time position based onsite in San Francisco, CA. Key Responsibilities Leadership & Team Management Lead, mentor, and develop team members responsible for centralized accounting functions, treasury functions, technical accounting, and financial reporting Manage the complexity of shared function costs and their appropriate allocation across business unit. Lead the accounting for investment-related activities, including equity method investments, start-up of new businesses, and purchase accounting stemming from M&A. General Accounting & Financial Oversight Own close calendars and manage close timeliness for the Controllership team, leading through influence to achieve set goals, ensuring all reconciliations, flux analyses, and close review decks are completed accurately and on schedule. Manage the accounting for centralized functions, including, payroll, fixed assets, treasury operations, commissions, and lease accounting Oversee the consolidation and preparation of monthly, quarterly, and annual financial statements Technical Accounting & Policy Act as the primary point person for technical accounting inquiries across the global organization Author and oversee the research and drafting of comprehensive technical accounting memos for complex transactions, new standard implementations, and non-recurring events Develop, maintain, and enforce policies, procedures, and internal controls to safeguard company assets and ensure data integrity Process Improvement & Systems Drive continuous improvement in the Record-to-Report cycle, ensuring scalable processes and robust internal controls Internal Controls & Compliance Design, implement, and maintain a strong system of internal controls to safeguard company assets and ensure financial data integrity Support internal and external audit requests by providing accurate documentation and explanations Other duties as assigned Required Experience & Skills Bachelor's degree, preferably in Accounting, or equivalent work experience Certified Public Accountant (CPA) certification preferred 7+ years of progressive accounting experience (a mix of public accounting and corporate experience is preferred); 2 years of people management experience Expertise in US GAAP, financial statement preparation, accounting for investments, internal controls, and relevant regulatory requirements (e.g., 1099) Experience leading process improvement, control design, and/or system implementation projects in a high-volume transactional environment Advanced skills in Microsoft Office Suite and major ERP systems (e.g., SAP, Oracle, NetSuite) and financial reporting software Experience in a SOX environment preferred Ability to mentor and develop a diverse team of accounting professions Ability to explain complex accounting concepts to non-financial stakeholders Exceptional problem-solving skills with a focus on data driven decision making Ability to thrive and lead teams through change in a fast-paced environment Compensation $170,000 - 180,000 + Bonus Comprehensive Medical, Dental and Vision benefits for employees and dependents Employer 401K match Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves Warriors home tickets, team store discount and more! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Golden State is an equal opportunity employer. We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Want to learn more about who we are and what we value? Visit *************************** Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert. It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community. SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field and STAR Complex. We know that our people are our greatest asset as an organization. We aspire to provide our teams with meaningful work, to live our values -Integrity, Success & Caring - day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce. The Director of Payroll Operations is a strategic and operational leader responsible for overseeing complex multi-entity, semi-monthly payroll across all divisions of Spurs Sports & Entertainment. This role ensures accuracy, timely pay, compliance, scalability and innovation in payroll operations, driving automation, analytics and process improvement. The Director of Payroll Operations partners cross-functionally across business units including Finance & Accounting, HR, Legal and Basketball Operations to optimize payroll systems, controls and the workforce pay experiences supporting both business and event-related needs. This role is the subject matter expert on compliance, payroll technology, tax and audit requirements, and internal controls. In partnership with Finance & Accounting and HR, this role supports the payroll technology integration and processes needed to meet these business needs. What You'll Do: Lead payroll transformation initiatives, implementing process automation and system integration to improve efficiency, security and compliance. Hire, mentor, and lead a high-performing payroll team. Manage and develop payroll staff to ensure accuracy of payroll information and implementation of appropriate processes and controls to safeguard the employee and organization. Provide payroll related metrics and analysis support needed for financial planning. Develop and maintain payroll related reporting and record keeping to support various League and external audits. Collaborate cross-functionally with HR, Technology, Finance & Accounting and Legal to ensure data integrity, system alignment and compliance. Ensures there is governance in place to support the accurate calculation of wages, taxes, overtime, bonuses, retroactive adjustments, garnishments, deductions, and benefit contributions to name a few. Manage event-based and multi-jurisdictional payroll complexities, including federal, state, and local tax and league compliance across all full and part-time staff payrolls, as well as travel and per diem related items during sporting seasons, including quarterly reporting and taxation requirements. Champion employee pay-experience excellence by ensuring transparency, accuracy and responsive support. Lead NBA League & Player related pension plan maintenance, reporting and funding for various qualified and non-qualified plans. Partner with HR and Legal to ensure SS&E 401(k) Plan compliance and related data accuracy. Who You Are: 10+ years of progressive payroll experience. At least 5+ years of payroll leadership experience. Sports, entertainment and/or hospitality industries preferred in a multi franchise environment. Degree in business or related field or CPP (Certified Payroll Professional) preferred Proficiency in HRIS/Payroll systems, Dayforce, Kronos and Concur experience is highly preferred. Experience with SAGE Intact is valued. Proficiency in MS Office products including Excel, Word, and Outlook. Deep knowledge of payroll-related accounting practices and principles. Expertise leading payroll in a complex, high volume, non-exempt, and seasonal environment. Deep expertise instate and federal employment laws relating to key areas of responsibility. Multi-state reporting and compliance experience preferred. Accounting experience preferred. The highest level of discretion in handling confidential information. Must have very strong and proven organizational skills. Outstanding written, verbal, and interpersonal communication skills. Demonstrated ability to prioritize and work with a dynamic environment. Exceptional attention to detail, including recognizing and resolving discrepancies with a sense of urgency Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to communicate effectively in both verbal and written form. Must be able to operate standard office equipment, such as a computer, phone, copier, printer, and other technology tools. May occasionally lift and/or move up to 15 pounds. Must be able to work in a fast-paced environment with multiple deadlines and shifting priorities. In every position, each employee is expected to: demonstrate alignment with SS&E's core values and mission, collaborate with internal/external community members and demonstrate ongoing development. If you don't have experience in every single bullet above, no sweat - we still want to hear from you and encourage you to apply! SS&E is an Equal Opportunity Employer Nothing contained in this job description is intended to be a contract of employment, nor does any information contained here represent a guarantee of employment for a specific duration. Your employment with SS&E is "at will", which means that either you or SS&E may terminate the relationship at any time. Essential functions listed above must be performed with or without accommodations.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Executive Director of Operations at NRG Park in Houston, Texas. NRG Park is in the fast lane for opportunity and excitement. We are a one of a kind premier sports and entertainment complex with four major venues within one giant park. NRG Center (one million+ sq. ft. Convention Center), NRG Stadium (home of the Houston Texans and The Houston Livestock Show & Rodeo), NRG Astrodome ("The" Astrodome), and NRG Arena. The Executive Director of Operations is responsible for coordinating the day-to-day activities of the various operational departments within the facility. Assists to facilitate optimum efficiency, maximize profits and provide exceptional customer service by performing the following duties individually or through subordinate supervisors. Acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to. Essential Duties and Responsibilities Include the following: Implement facility policies and goals in accordance with the management contract, client's objectives, and corporate policy. Assist in the development of long-range plans and program objectives Lead all capital projects to ensure timely completion and budget adherence. Act as contact for HCSCC, the Houston Texans, and the Houston Livestock Show and Rodeo for all operational needs. Prepare facility information related to any RFPs Meet with department heads to review activity, operating, and sales reports and oversee implementation of changes. Negotiate contracts and agreements with suppliers, promoters and tenants. Ensure compliance with all codes, laws, ordinances, policies, and emergency procedures. Implement procedures to maintain service standards and generate repeat business. Review client and guest surveys and address challenges to improve experience. Assist in preparation of the annual budget and capital budgets. Oversee operating budgets for all operations departments Review and approve purchasing, travel and promotional expenses. Ensure continuous updates of emergency preparedness documents Serve as liaison for emergency response coordination. Execute and ensure stadium policies comply with NFL Best Practices. Conduct post-event operational and financial reviews Report on event and facility updates at Board meetings. May perform other duties as assigned. Supervisory Responsibilities Managing subordinate Directors and Managers who supervise employees across various departments. Carries out supervisory responsibilities in accordance with Legends Global's policies and applicable laws. Effectively address personnel issues; motivate staff and implement solutions. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description. Considerable knowledge of safety regulations and other federal, state or local laws and regulations. Strong orientation towards hospitality/ guest experience for the meeting, convention and entertainment industry. Knowledge of facility operating standards, building maintenance, custodial, CMMS systems, safety standards, personnel and office management. Possess skills and experience in contract negotiation, business law, labor relations, purchasing procedures, safety protocols and supervising personnel. Engage in much decision making that is generally governed by procedure and guided by policy. Plan, coordinate and direct varied and complex administrative operations. Respond to emergency situations in a prompt and decisive manner during crisis situations and act as a decision maker for the facility. Follow oral and written instructions and communicate effectively with others in both oral and written form. Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment. Remain Flexible and adjust to situations as they occur. Must be available to work extended and/or irregular hours that may vary due to events, including evenings, weekends, and holidays, as needed. Education and/or Experience Bachelor's Degree (BA) from a (4) - year accredited college or university with major course work in business or public administration or related fields, or equivalent combination of education and experience in a facility of similar size and description. Experience in contract negotiation, business law, labor relations, purchasing procedures, and supervising personnel. (8) - (10) years' experience in a supervisory role required. Skills and Abilities Excellent communication and interpersonal skills and organizational ability. The ability to work with and maintain highly confidential information is required. The ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment. Ability to anticipate problems and implement immediate corrective action. An ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry. Ability to manage a facility of same size and type. Computer Skills Proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Knowledge of other software programs such as AutoCAD, booking software, CMMS and incident management software. Other Qualifications Be licensed to operate a motor vehicle in the United States. Some travel is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. To Apply Please include a recent copy of your resume with a cover letter and salary requirements as part of your application. How To Apply ********************************************************************************************************** Only the first 150 resumes received will be considered. Applicants that need reasonable accommodation to complete the application process may contact the Human Resources Department at **************. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. [Upgraded to Senior Manager] About the Position We are looking for a Manager to lead all Transportation Demand Management (TDM) efforts for Chase Center, including the development and execution of all programs, projects and initiatives. In this role, you will work cross-functionally to ensure the effective handling of resources to develop, track and present metrics and long-term transportation solutions to various audiences. Additionally, you will partner with various city agencies and third parties to execute the company's obligations under the TMP. This position will report to the Vice President, Front of House. Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication! This is a full-time position based onsite in San Francisco, CA. Key Responsibilities Develop, implement, lead and analyze TDM programs that increase the use of sustainable transportation methods (i.e., transit, biking, ferry and walking) as preferred travel modes Communicate objectives, propose policy changes, and develop plans and programs that minimize traffic flow and parking demand in and around Chase Center for employees, fans, and the community Develop and implement surveys or control studies to evaluate proposed and current TDM program components Gather, compile, and analyze data to identify a variety of commuting and long-term planning options Plan and develop program criteria to ensure strategies are meeting program objectives Monitor, record, and collect data before, during and after events (both games and concerts) at Chase Center Participate in public meetings to present planning proposals, gather feedback from those affected by projects and review overall project design Work with employees, departments, patrons, consultants, external partners, and the community to ensure TDM goals are aligned with transportation needs; collaborate with community agencies and groups on an on-going basis Partner with internal departments to handle the street closure process for Chase Center clients and partners Track all surrounding construction/street closure information that impacts transportation operations and communicate that information accordingly Other projects as assigned Required Experience & Skills Bachelor's degree, preferably in Transportation/Urban Planning, or equivalent work experience Minimum 5 years in urban, transportation, or land use planning programs including marketing and promoting transit options in an entertainment venue or campus parking and transportation office, or similar environment Knowledge of commute trip reduction programs, ridesharing systems, regional initiatives, and funding opportunities Strong knowledge and understanding of transportation issues and San Francisco and Bay Area transportation networks Knowledge of planning methodologies such as data collection and analytics, forecasting, modeling, and alternative analysis techniques Experience with statistical analysis tools, manipulating large data sets and spreadsheets, knowledge of programming and scripts to improve data management and analysis processes Excellent written and verbal communications, including public speaking, in presenting data, reports, and other information to a variety of internal and external partners with divergent points of view Working knowledge of SFMTA policies and procedures; experience in promoting non-auto modes of transportation. Time Commitment Available to work overnights, evenings, weekends and holidays as needed Compensation $96,000 - 102,000 + Bonus Comprehensive Medical, Dental and Vision benefits for employees and dependents Employer 401K match Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves Warriors home tickets, team store discount and more! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Golden State is an equal opportunity employer. We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Want to learn more about who we are and what we value? Visit *************************** Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Operations Manager of Hospitality is responsible for assisting the Food and Beverage Manager with the efficient, professional, and profitable F&B operation of the venue. The Operations Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Operations Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant, and cooperative work environment. This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required. This role pays an annual salary of $81,000-$90,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until February 27, 2026. Responsibilities Assists in the overall effective management of the catering and concessions operations. Ensures total compliance with all alcohol service policies. Monitors alcohol service throughout event to assure 100% compliance with Alcohol Service policies. Reports any alcohol service or compliance issues to Spectra management immediately. Assist in the management of catered and concession events from set-up to tear down, including handling all communication with hourly staff, culinary staff & guests. Ensure legal, efficient, professional and profitable operation of the venue. Ability to review and analyze financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. Author, review and amend policies & procedures, as requested by the Food and Beverage Manager. Author and amend contracts; authorize terms as directed by the Food and Beverage Manager. Oversee scheduling and labor allocation. Work in tandem with the Food and Beverage Manager to analyze ticket sales in relation to anticipating staffing needs, target market demographics; determine and project point-of sale to guest ratio. Evaluate recent historical sales and purchasing data for the purpose of identifying purchasing patterns and accurate cost of goods. Program and maintain the point-of-sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location. Directs and assists managers in preparing and attaining future goals. Provides each manager with the proper direction and follows up on all assignments. Inspects the operation on a regular basis to ensure that the established quality standards are maintained. Prepares required reports accurately and submits them on time. Train and develop an effective team. Reviews and assists in the development of menus and marketing plans with the appropriate department heads. Establishes and maintains professional relationships with show managers, suppliers, vendors and the public that projects the venue in a positive light. Qualifications BA or BS with business-related or hospitality management major; (strongly preferred). Minimum 3-5 years management experience in food & beverage industry Minimum 3-5 years' experience in realm of high-volume banquets, concessions, a la carte restaurant catering, or premium / suite catering experience (or combination of the three) Previous professional experience with catering sales (strongly preferred) Previous professional experience working / managing concessions operations (arena, stadium, amphitheater experience strongly preferred) Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Familiar with inventory cost control and menu planning. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Florida Panthers enter the 2025-26 season as the two-time defending Stanley Cup Champions, having gone to the Stanley Cup Final in each of the past three seasons. The National Hockey League's southernmost team, the Panthers have reached the postseason in a club-record six consecutive campaigns. The Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise, the Panthers IceDen in Coral Springs, the new state-of-the-art practice facility Baptist Health IcePlex in Fort Lauderdale, as well as the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful. An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program 'Heroes Among Us' honors a United States military veteran at every game and the Florida Panthers Foundation has four main focuses including veterans affairs, children's health and education, raising awareness for the endangered Florida panther and growing youth hockey. Job Title: Operations ManagerDepartment: Arena OperationsReports To: General ManagerFLSA: ExemptEmployment Type: Full-TimeLocation: Panthers lce Den Job Summary: The Operations Manager will be responsible for the daily activities required to run, maintain, and service the facility and/or events by performing the following duties personally or through subordinate supervisors: Job Functions: Specific duties include but are not limited to: • Directs, supervises and schedules all aspects of Operations, including Engineering; Building and Grounds; Ice maintenance and Zamboni's; Technical Services, Security and Custodial Services. • Coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events. • Implements and updates facility rules, regulations, policies and procedures. • Provides clear, concise, and timely communication of directives to other departments. • Ensures that Operations Department receives pertinent information for the most effective use of the facility and staffing. • Oversees maintenance of the Physical Plant, systems, equipment. • Assists in the preparation of the Annual Operating Budget and recommends a capital budgets for 1-year and 5-year long-range repairs and improvements to the facility. • Authorizes the requisition of equipment and supplies within budget guidelines. Provides yearly inventory of all equipment. • Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed. • Develops program to train all employees on Fire/Life Safety, Emergency and OSHA Procedures. • Investigates, analyzes and resolves operational problems and complaints. Conducts periodic staff meetings to discuss procedures, problems and policy changes. • Works closely with the General Manager in the preparation and negotiation of Service Agreements. • Reviews contracts for compliance with events and /or government specifications and suitability for occupancy. • Negotiates with vendors, unions, contractors and/or service providers • Develops and implement preventive maintenance schedules, emergency procedures, safety and Risk Management policies in compliance with all Corporate and governmental regulations. • Acts as liaison to public utility, environmental, and energy agencies. Assist GM in implementation of any energy saving guidelines. • Coordinates and oversees special projects, such as construction, remodeling or expansion. • Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements. • Serves as SDO (Staff Duty Officer) as required. • All other duties and responsibilities as assigned. Qualifications: • Prior ice rink maintenance experience and sports arena/facility management experience are highly desired qualifications. • Comprehensive knowledge and understanding of building systems, equipment, maintenance procedures, tools, controls, and construction practices. • Candidate will meet the physical demands of the job, which include lifting up to 50 lbs. • Candidate will have the ability to work as a team player and have good self-motivational skills • Sound organizational and time-management skills. • Job reliability, diligence, dedication, and attention to detail. • Flexibility with work schedule- Nights, weekends, and holidays required. • Should be extremely organized and detail oriented, with a focus on quality and consistency • Passion for diversity, inclusion, and equity efforts • Excellent writing and verbal communication skills • Solid computer skills and proficiency with MS Word, Excel, PowerPoint, a must • Strong writing skills and professional communication ability • Positive attitude and strong work ethic a must. Must have a "team-first" mentality with an eagerness to learn • Must be able to maintain and abide by organizational confidentiality standards. • Ability to work under fluid deadlines and complete tasks in a timely and efficient manner. Position Type/Expected Hours of Work: This is an exempt position. Must be able to work flexible hours, including nights, weekends and holidays as needed. At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business. We welcome all to apply and join our team. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Manager, Retail Operations Department: Retail OperationsDirect Supervisor: Senior Manager, Retail OperationsStatus: Full-time Summary: The Manager, Retail Operations is responsible for the execution of retail operations for Hard Rock Stadium and its related entities. This role supports event-based and day-to-day retail operations, ensuring seamless execution, strong vendor coordination, and accurate reporting across all events. The ideal candidate is highly organized, self-directed, and adaptable, with strong problem-solving, communication, and analytical skills. This individual thrives in a fast-paced, event-driven environment, maintains professionalism under pressure, and uses data and operational insight to drive continuous improvement. Location: This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL. Responsibilities: Lead retail operations for events, including planning, preparation, and on-site execution Support event planning efforts to ensure retail readiness and operational alignment Oversee retail store locations, merchandising standards, inventory replenishment, warehousing, and distribution Manage back-of-house operations, including point-of-sale systems and maintenance of e-commerce channels Coordinate and manage third-party retail vendors to support external and non-core events Provide administrative support across all events, including invoicing, reconciliation, and sales reporting Monitor inventory levels, sales performance, and operational efficiencies to support data-informed decision-making Maintain a high level of customer service and professionalism in a fast-paced, event-driven environment Qualifications: Bachelor's degree in a related field and/or equivalent experience. 3-5 years of experience in retail and merchandising operations Prior retail store management experience required Ability to work nights, weekends, and holidays as dictated by the event schedule Experience in sports, entertainment, or licensed merchandise environments preferred Strong customer service orientation with a positive, solutions-focused mindset Proficiency in Microsoft Office applications and point-of-sale data systems Strong organizational skills with meticulous attention to detail Ability to manage multiple priorities with minimal supervision Excellent time management, planning, and follow-through skills Flexible work schedule and reliable transportation required Featured Benefits: Medical, dental, and vision insurance Life insurance (including voluntary coverage for spouses and children) Long term disability insurance Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open Employee gym, subsidized lunch program, and discounts on a variety of products and services 401k, paid time off (PTO) and company holidays The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening. It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Under general supervision of the General Manager, the Operations Manager supervises and coordinates the set-up, operations, all third party contracts and event-specific equipment for Heart Health Park Stadium. The Operations Manager will oversee all building operations, changeovers, event setups and post-event reset while providing highly responsible staff assistance. Responsible for hiring, training and supervising event operations crew. Ensures an effective and cost-efficient program by controlling the Operations budget, and performs related day-to-day responsibilities as required. This role pays an annual salary of $70,304 Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 10, 2026 Responsibilities Assume management responsibility for all services and activities involved in the maintenance and operations of Heart Health Park including event set-up and tear down, building changeovers and oversight of janitorial services. Under the direction of the General Manager, select, train, schedule, motivate and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; oversee all part-time staff. Plan, direct, coordinate, and review the work of part-time operations staff; assign work activities and annual projects. Monitor part-time event staff hours; allocate hours to each event worked; approve time worked at the end of each pay period. Establishes and maintains effective working relationships with staff, our client Cal Expo, promoters, along with being a liaison with our resident tenant Sacramento Republic FC Responsible for the creation of all event CAD drawings not only for promoters but for Fire Marshal approval.as well as submitting all rigging plots for approval Oversee the set-up of events; coordinate the building set up under the direction of the General Manager and our client Cal Expo; coordinate facility arrangements with vendors, production companies, promoters; manage all event-specific equipment. Preform daily walkthroughs of the facility to ensure safety and cleanliness Attend production meetings at previously scheduled times to go over event details, promotions, and specific event assignments. Ensure that the client's needs are met in a professional and courteous manner. Coordinate with third party vendors and contractors; schedule services; monitor the work of contractors Assist with department budget maintenance; track and monitor building supplies track and monitor cleaning supplies. Assist with the maintenance of all building equipment Responsible for OSHA/Health & Safety compliance, Fire Marshal approvals, Fire Alarm & Fire Protection systems Other duties and responsibilities as assignened Qualifications The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Minimum of Associates' Degree preferred; Bachelor's Degree is highly preferred. Minimum of 3-5 years of experience in facility operations supervision or with comparable increasing responsibility in a stadium, arena, convention center or public assembly facility with knowledge of stadium setup and housekeeping. Must know all Microsoft applications as well as CAD Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations Ability to communicate clearly and concisely in the English language, both orally and in writing Must be comfortable multi-tasking and working in a fast-paced environment Knowledge of all OSHA requirements, Fire Marshal approvals, Fire Alarm / Fire Protection systems and event production technology, along with knowledge of facility maintenance and housekeeping. Strong interpersonal skills necessary, including excellent verbal and written communication skills Possess valid driver's license or have the ability to acquire Possess valid forklift certification or have the willingness to acquire Working knowledge and ability with AutoCAD, Excel, and other Microsoft products. Experience with budget preparation and control Familiarity with terminology used in entertainment/convention/public assembly settings Ability to work independently, exercising judgment and initiative. The ability to work effectively with people from a variety of culturally diverse backgrounds. The ability to perform physical tasks such as lifting and carrying up to 50 pounds. Ability to work, nights, weekends and holidays as needed. Effectively work under pressure and meet tight deadlines in a fast-paced environment. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to speak, read, and write in English. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. ABOUT REVELXP REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations. We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team! We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday. This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy. JOB DESCRIPTION As the Executive General Manager, you will report to and collaborate with a Regional Vice President to effectively implement company objectives at designated properties. The Executive General Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. Responsibilities encompass complete oversight of a property or group of properties. Other duties also include mentoring team members, setting performance objectives, and ensuring company standards are upheld. To be successful as an Executive General Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top-notch Executive General Manager should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem-solving and decision-making skills. DUTIES AND RESPONSIBILITIES Primary duties to include, but not limited to the following: SALES: Full oversight of all revenue related activities (tailgates and event rentals), which will include goal setting, forecasting, and the development and execution of sales strategies. Active participant in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives. Responsible for owning and growing relationships with university partner across multiple departments Craft, implement and oversee guest communication plan by team for all tailgate and event rental clients. Develop a team culture focused on poise, accountability, being detailed orientated and with high attention to hospitality. Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership. Own Accounts Payable and Receivable for all properties/operations under your purview including tracking and reporting. Full ownership of pricing and discounts as approved by Vice President. Responsible for managing and developing all team members reporting into you: provide consistent feedback to staff in relation to key performance metrics and company expectations; oversee recruiting, development of all team members and assisting with corporate training when needed; supporting company-wide initiatives and encouraging behavior that promotes adoption of initiatives, processes, and policies. OPERATIONS: General: Strategic planning and trend forecasting; budget oversight; ensuring compliance with company-wide initiatives and processes/improvements; manage and improve current systems including quality control, maintenance, inventory, and process management. Event Management: event layout, design assistance, and oversight of events operations; manage relationships with key vendors including rental, food and beverage partners. Asset Management (Applicable solely to properties equipped with warehouse facilities.): oversee all aspects related to facility management including warehouse organization and cleanliness if applicable, office organization and cleanliness, general facility maintenance and facility services such as cleaning, landscape and pest control; oversee and work with Operations personnel on all aspects of fleet management including cleanliness, maintenance, safety training, and security policy compliance; oversee and work with Operations personnel on all inventory maintenance, asset counts and repair schedules. Budget oversight for all expense line items including but not limited to hourly labor, game day expenses and overall office expenditures. Public Relations & Communication Become a visible representative of REVELXP by managing community relations with customers, university administration & athletic department. Manage all partner relationships with existing partners and key event rental clients. Attend community functions with executive management.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Learfield is seeking a proven General Manager (GM) to lead our Sports Properties team and serve as the primary Learfield liaison to the university's Athletics Department. This position plays a central role in overseeing the school's comprehensive athletics multimedia rights agreement and corporate partner platform, while building and sustaining trusted relationships across campus. As a highly visible leader, the GM is responsible for driving results, growing revenue, and ensuring a successful, long-term partnership between Learfield and the university. In this role, you will lead a high-performing team to deliver innovative, client-focused solutions that align with both Learfield's goals and the university's strategic vision. You'll manage day-to-day operations of the property, coach and develop staff, and foster a collaborative, accountable team culture. Success in this role requires a strong command of sponsorship sales, university partnerships, and operational excellence. You'll partner closely with regional and corporate stakeholders, university leadership, and brand partners to maximize revenue opportunities, uphold Learfield standards, and support the mission of college athletics. Key Responsibilities Serve as the primary liaison between Learfield and the university's Athletics Department, Athletic Director, and university leadership. Oversee the execution of the multimedia rights agreement and ensure alignment with the university's values, brand standards, and strategic priorities. Lead the property team, including sales and activation staff, providing coaching, performance feedback, and professional development. Achieve individual and team revenue goals by selling integrated sponsorship packages using traditional, digital, social, and experiential platforms. Cultivate and sustain strong relationships with local, regional, and national sponsors as well as key university stakeholders. Collaborate with the Team S/VP and corporate support teams (e.g., marketing, research, digital, legal) to optimize sales strategy and execution. Develop and manage annual budgets, business plans, and forecasts that ensure property-level accountability and financial performance. Represent Learfield in key meetings, campus initiatives, and local events to promote partnership visibility and university engagement. Model and foster a positive, inclusive, and team-first culture across the property and broader organization. Build and maintain strong relationships with university partners, athletic department staff, and internal stakeholders-serving as a trusted and respected representative of both LEARFIELD and the university. Minimum Qualifications: 8+ years of experience in sponsorship sales, sports marketing, or a related B2B revenue-generating role, with a strong track record of driving results. Demonstrated ability to lead teams and manage others, including experience hiring, coaching, and developing high-performing talent. Proven success managing complex partnerships and serving as a strategic liaison to executive-level stakeholders, ideally within sports, media, or higher education. Strong understanding of integrated marketing solutions, including traditional, digital, social, and experiential channels. Financial acumen to manage budgets, interpret performance metrics, and drive profitability. Comfortable navigating change and ambiguity in a fast-paced environment. Excellent relationship-building, presentation, and communication skills - able to influence and collaborate effectively across internal and external groups. Strong organizational skills and attention to detail; ability to manage multiple priorities and meet deadlines. High level of integrity, professionalism, and sound judgment. Preferred Qualifications: Previous experience working with or around collegiate athletics Bachelor's degree from an accredited four-year college or university Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act. Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The Food & Beverage General Manager is responsible for leading the efficient, professional, and profitable operations of all food and beverage services at the assigned OVG venue. This key leadership role oversees all aspects of the department, including full-time, part-time, and managerial staff, while ensuring adherence to all applicable state and federal labor laws, health and sanitation standards, and alcohol service regulations. Beyond day-to-day operational excellence, the General Manager plays a strategic role in identifying and securing new revenue opportunities, both within the venue and through external partnerships. The ideal candidate is a dynamic leader with a strong business acumen, a passion for guest experience, and a commitment to delivering best-in-class service in a fast-paced, high-volume environment. This position reports directly to the Regional Vice President of the Northeast. This role will pay an annual salary of $165,000-$175,000 and is bonus eligible. Benefits for Full-Time roles: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays). This position will remain open until March 6, 2026. Responsibilities Ensure the legal, efficient, professional, and profitable operation of the assigned OVG venue. Generate, analyze, and review financial reports, including budgets, forecasts, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, and profit & loss (P&L) statements. Focus on pushing team to providing the highest level of Guest Satisfaction while staying within financial goals set with senior leadership and client. Meet regularly, work closely and provided detailed reporting to our client direct reports. Work with partnership team on gaining new venue partnership opportunities and also focus on ways to grow current relationships. Serve as the final decision-maker on all equipment purchases and leases. Handle conflict resolution, including last-resort mediation, arbitration, and labor negotiations, as applicable. Author, review, and revise policies and procedures as necessary to ensure operational compliance and efficiency. Draft, revise, and authorize contracts and terms of agreement. Oversee staff scheduling and labor allocation to meet operational demands. Analyze ticket sales in relation to projected staffing needs, market demographics, and forecast point-of-sale to guest ratios. Evaluate historical sales and purchasing data to identify trends, purchasing patterns, and determine accurate cost of goods. Program and maintain the point-of-sale (POS) system to ensure accurate financial reporting, inventory tracking, and commodity level monitoring by location. Guide and support managers in setting and achieving department goals. Provide clear direction and follow up on all assignments to ensure accountability and execution. Conduct regular inspections of operations to verify adherence to established quality and service standards. Accurately prepare and submit required reports on time; follow up with department heads to ensure timely and complete reporting across all areas. Develop and lead an effective, performance-driven management team. Offer consistent leadership, training, and resources to support management success. Evaluate manager performance regularly and provide constructive feedback and recommendations for improvement. Collaborate with department heads to review and enhance menus and marketing strategies. Foster and maintain strong, positive relationships with client, managers, suppliers, vendors, and the public to enhance the venue's reputation. Perform other duties and responsibilities as assigned. Qualifications MA or MS; BA or BS with business-related major; Minimum 10 years management experience in food-related or concessions industry. Concessions Manager Certificate from the National Association of Concessionaires. Nationally recognized, advanced food service sanitation training course certification. Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment. Ability to make sound business/operations decisions quickly and under pressure. Ability to speak, read, and write in English. Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems. Ability to work well in a team-oriented, fast-paced, event-driven environment. Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access. Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government. Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and venue concession and premium services operations. Ability to calculate basic and complex math functions (addition, subtraction, multiplication, division, percentages). Ability to handle cash accurately and responsibly. Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality. Ability to work independently with little direction. Experience in a fast paced arena, ballpark or stadium preferred. Accounting minor or credits preferred.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Company/Location: Rocker B Ranch, Graford, TX Reports To: General Manager Compensation: $48,000 annually with a $7,500 bonus Employee Type: Regular, full-time Overview The Retail Manager at Rocker B Ranch oversees all aspects of our on-site retail operations - including merchandise sales, inventory management, team leadership, and guest experience. This role ensures that the Rocker B retail experience aligns with the ranch's premium brand standards, drives profitability, and enhances the overall guest experience for athletes, families, and visitors. The Retail Manager will report directly into the General Manager and work closely with Unrivaled Sports' shared retail function to maximize collaboration and ensure continuity across the portfolio. Key Responsibilities 1. Store Operations & Leadership Oversee daily operations of the Rocker B retail store, ensuring smooth, efficient, and guest-focused execution. Lead, train, and motivate staff to deliver an exceptional retail experience that reflects Rocker B's hospitality culture. Create weekly schedules, manage payroll hours, and maintain staffing levels appropriate for event and non-event days. Uphold visual merchandising standards, cleanliness, and organization of all retail spaces. 2. Inventory & Merchandising Manage inventory levels to meet demand during tournaments and peak weekends while minimizing overstock. Perform weekly inventory counts Oversee product ordering, receiving, tagging, and placement. Identify trends in sales and adjust stock mix accordingly (e.g., Rocker B apparel, baseball gear, souvenirs). Coordinate with shared retail function for seasonal and tournament specific merchandise drops. 3. Financial & Sales Performance Monitor weekly sales performance, margins, and expense control. Develop sales strategies and promotional plans to achieve budget targets. Track KPIs such as revenue per guest, conversion rate, and average transaction value. Prepare retail budgets and financial reports (when applicable); make data-driven decisions to improve profitability. 4. Guest Experience & Customer Service Create a warm, welcoming environment that enhances Rocker B's overall guest experience. Handle guest inquiries and resolve complaints promptly and professionally. Train team members on Rocker B's brand standards, ensuring consistency in service and product knowledge. 5. Team Development Provide coaching, feedback, and growth opportunities for retail associates. Build a culture of accountability, teamwork, and pride in representing the Rocker B brand. Qualifications 3+ years of retail management experience (hospitality, resort, or sports environment preferred). Strong leadership, communication, and organizational skills. Proven experience in inventory control, merchandising, and financial management. Ability to thrive in a fast-paced, event-driven environment with fluctuating customer volume. Proficiency with POS systems and retail management software (Toast, ADP, 7Shifts, Square, and Yellowdog preferred) Passion for sports, hospitality, and delivering an exceptional guest experience. #RockerB #twmanager

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Type: Temp-to-Hire Schedule: 40 hours/week, fully onsite Pay: Starting at $25/hr Hours: Occasional Saturdays (9:30 AM-1:00 PM); Sundays off plus one weekday off We are seeking a Shop Manager to oversee daily operations, manage a team of designers, and ensure exceptional customer service. This role focuses on scheduling, inventory control, vendor communication, and maintaining the shop's aesthetic standards. Key Responsibilities Manage day-to-day shop operations and staff (approximately 5 designers). Create and maintain employee schedules. Communicate with vendors and order supplies as needed. Oversee inventory control and ensure the shop is well-stocked. Organize and maintain displays; quality-check arrangements before delivery. Provide excellent customer service and foster a welcoming environment. Ensure compliance with shop standards and cleanliness. Report directly to the owner and assist with operational needs. Requirements 2-4+ years of retail management experience required; experience in scheduling and inventory management. Strong leadership and team management skills; professional environment. Mature, reliable, and customer-focused demeanor. Good eye for aesthetics and attention to detail. Flexibility to work occasional Saturdays; Sundays and one weekday off. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. Manager, Administrative Operations The University of Miami/UHealth department of Neurology has an exciting opportunity for a Full Time Manager, Administrative Operations to work at the UHealth Medical Campus. The Manager, Administrative Operations oversees office activities and services including the supervision of office staff to achieve maximum productivity and expense control. Develops procedures and policies for administrative activities, such as records maintenance, document preparation, mail distribution, reception, and other related internal operations. Ensures all administrative operations run smoothly and efficiently. Coordinates, plans and directs services which support the running of the department Plans and coordinates the duties of staff in addition to analyzes complex administrative concerns. Develops and implements department processes. Recruits and trains office support staff. Manages staff in the day-to-day performance of their jobs. Ensures projects, department milestones/goals are met and adheres to approved budgets. Purchases and maintains office equipment and supplies. Tracks and analyzes operational costs. Coordinates delivery of office services with other departments. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures. Department Specific Functions The primary function of this position is to provide administrative support to the Chief of the Neuromuscular Division and the Neuromuscular programs (clinical, educational and research). Administrative & Academic Support Responsibilities Answer phones, triage, and follow-through on messages and information requests from internal and external customers Coordinate general and professional correspondence associated with the faculty member' academic, research and clinical work. Copy, fax and scan documents for distribution, filing, meetings, etc. Schedule and coordinate physicians' calendar including interviews, on and off campus meetings, lectures, conferences, departmental meetings, and special programs for patients and faculty. Greet faculty guests and visitors and arrange meetings rooms, etc. Arrange catering for meetings as needed. Prepare and submit leave requests and vacation/leave tracking forms as outlined by Department and University policy. Assist with preparation of Centers of Excellence annual reports. Work closely with Department's clinical operations staff to ensure seamless coordination between the faculty member' clinical activities and their academic/administrative work. Prepare and coordinate travel arrangements including reservations for hotels, air travel and other related arrangements. Prepare and submit forms required for reimbursement of travel expenses, including but not limited to, gathering all pertinent receipts, and submission of required information to administrative office for processing. This also includes monthly reconciliation of credit cards, preparation of POs and other reimbursements as needed. Responsible for the maintenance, requisition and submission of supplies for division. Make arrangements for changes, moving or repair of phones, computers, pagers, etc. as needed by faculty members. Update and submit renewals of licenses and DEA. Responsible for membership payments, as well as assist with initial credentialing and re-credentialing. Distribute updated documents to appropriate entities internally as well as externally. Maintain updated physician's documentation (CME, Boards, certifications, etc.). Maintain files and coordinate storage needs for Division. Assist in the preparation of manuscripts for submission to journals. Prepare images, graphs, tables and PowerPoint presentations. Update CVs, and assist with grant submissions. Coordinate meetings, galas, research related workshops and all divisional activities as needed. Support Department Administrator with other responsibilities. Responsible for the logistics/coordination of the CREATE annual meeting as well as any other research related meetings. Core Qualifications High school diploma or equivalent Minimum 5 years of relevant experience preferably in an academic, healthcare environment. Scientific background or previous exposure to bibliographic review preferred. Knowledge, Skills and Attitudes: Ability to accurately prepare and maintain records, files, reports and correspondence Ability to communicate effectively in both oral and written form. Ability to maintain effective interpersonal relationships. Must demonstrate high level of skill with MS Word, Excel, and Outlook calendaring programs. The candidate must be pro-active, highly motivated and follow up to completion of assigned projects. Must have professional, appropriate appearance and demeanor. Must be able to work with high level of autonomy and independence and manage multiple priorities and projects successfully. Must demonstrate a high level of organizational and time-management skills as well as ownership and accountability for all responsibilities and activities. Must be able to problem-solve complex issues. Must be able and willing to work and thrive in a fast-paced environment, and to interact successfully with internal and external customers and co-workers at all levels of the organization. Will be expected to represent the Division and the Department with the highest level of professionalism and behavior Any relevant education, certifications and/or work experience may be considered. #LI-EB1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff

UWorld has helped millions of undergraduates, graduates, and professionals successfully prepare for high-stakes accounting, finance, graduate school, high school, legal, medical, nursing, and pharmacy exams. Our 750+ professionals - from accomplished doctors, practicing nurses, and experienced lawyers to in-classroom educators, visionary finance experts, and skilled scientists - take great pride in crafting exam-like test questions, detailed answer explanations, vivid illustrations, and precise videos that make really hard stuff easy to understand for students. We are passionate about creating an inclusive environment where everyone feels valued while providing value to the students, educators, and partners who trust us to provide the highest-quality educational content and study tools on the market. UWorld has a need for a Director of Customer Experience to lead both of our dynamic Customer Care and Technical Accounts teams based out of Dallas, Texas. Reporting to the CTO, we are seeking a highly motivated professional who is passionate about developing a high-performing team while delivering an exceptional high-touch experience for our clients and customers. This is a strategic leadership role in which the incumbent will not only build out and lead the day-to-day function of the department, but will also anticipate and plan for future needs. If you are an action-oriented leader with a drive to deliver and measure high quality service, and have a proven track record of implementing best practices and process improvements, this is a great opportunity to join our growing e-learning company and to build a rewarding career. * Process Optimization - * Oversee day-to-day operations involving all customers including following responsibilities * Efficiently resolving customer concerns via phone calls/emails/tickets * Managing team member schedules * Monitoring individual and team performance and trainings * Enhancing quality of customer service delivered, ensuring compliance with service level agreements, etc. * Oversee day-to-day operations involving B2B customers including following responsibilities * Setting up best-in-class processes for onboarding users. * Handling, resolving, and routing business inquiries/issues in a timely manner * Setting up productive cross-team communication channels between sales, technology, accounting, and marketing to provide an efficient customer service experience * Establish best-in-class practices for the team to adhere to including processes related to ticket intake, ticket resolution, escalation and incident management, etc. * Build out a knowledge base for the team to reinforce consistent and timely customer experience * Research, advocate, and implement cutting-edge technology solutions to improve the customer experience and operational efficiencies both on the B2B and B2C side * Measuring and Evaluating Service Excellence - * With a first call/contact resolution mindset, leverage data and trends to identify KPIs/metrics for monitoring success and driving continuous improvement of the customer experience * Audit calls and manage productivity of the team on a weekly, monthly, quarterly and yearly basis, providing coaching and performance improvement plans as needed * Developing a High-Performing Team - * Recruit, coach, inspire, and develop a world-class team capable of adapting in a consistently evolving and high-growth environment * Identify and retain key talent and cultivate pathways of career development and growth for the team * Communicating Effectively and Efficiently - * Set clear expectations and provide clarity for the team as it pertains to individual, departmental, and company goals * Ensure the team has the resources and skills to provide prompt and appropriate resolution for all customer concerns * Manage the flow of information accurately and appropriately * Advocating Interdepartmental Collaboration - * Work closely with leaders across Marketing, Sales, Software Development departments and other product launch teams to drive growth, productivity, and customer satisfaction * Identify and act on service gaps by obtaining buy-in and influencing key leaders to improve processes and to enable success * Bachelor's degree or equivalent experience * 10 years of progressive experience in a technical support, customer support, and/or call center environment, preferably in the SaaS or education industry * 5 years of experience leading and training a Customer Care team * Experience administering customer support tools and technologies, like CRMs and/or ticketing systems * Competitive compensation (contingent on experience) * Paid time off (based on sliding scale according to hire date and work hours), parental leave, bereavement, and 8 hours of volunteer time * A generous paid holiday schedule that includes the entire week of Christmas * Comprehensive benefits package (medical, vision, dental, life, disability and pet insurance) * 401(k) plan for retirement with 5% employer matching (eligibility after 90 days of employment) * Annual professional and career development opportunities available * Social Committee that offers an inclusive environment to get to know coworkers in a fun way * Daily on-site group fitness classes At UWorld, we believe strength is derived from the talents, ideas, and experiences of a diverse workforce. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other protected class. UWorld is proud to be an equal opportunity employer providing a drug-free workplace. If you have a disability or special need that requires accommodation, please let us know.

SUMMARY OF RESPONSIBILITIES The Event Operation Manager plays a crucial role in organizing and overseeing campus events, ensuring seamless logistics and collaboration with other departments and external vendors. A key part of this position involves working closely with internal (i.e., variety of SU Departments, Aramark, SSC, etc.) and external entities (i.e., city, county, etc.) for effective communication and event planning. The manager is also responsible for managing various event spaces on campus, driving student engagement, and generating revenue. To achieve quarterly goals, the Events Operations Manager collaborates with the Director and Assistant Directors to market event spaces, attract new clients, and oversee student staff. Ultimately, this role aims to bolster the university's revenue while adhering to Schreiner University Ser-vice Standards. ESSENTIAL Duties and Responsibilities: * Ensures all events on campus are held to the highest level of quality customer service and Schreiner Standards are implemented to our students, faculty, staff, and external customers. * Fiscal management and stewardship of Auxiliary Services enterprises to include goal setting and achievement strategies, to maintain or exceeding budgeted sales and profits in all event areas. * Understands all the functions of the assigned Auxiliary Services units: * Events - facility management of all rental spaces on campus * Schreiner Outfitters - retail management of goods * Mail Center - processing of daily mail (in and out of university) * Maintain online presence/social media through team collaboration by providing information and updates on events. Maintain the event contracts and invoicing ensuring financial records are up to date on daily basis. * Works with Director and Assistant Directors to seek opportunities for future initiatives and revenue development consistent with the University needs. * Oversees recruitment, hiring, orientation, training and supervision of event interns and event student workers. * Meets projected deadlines and manages multiple tasks. * Partnering with internal team members to ensure the events success. * Provides assistance to Director and the Assistant Directors for the annual planning and management of Auxiliary Services budgets - monitoring for profitability. * Markets facilities to campus as well as to the external community. * Managing, marketing, and promoting summer camps, conferences, special events and athletic events in an entrepreneurial environment. * Experienced in word processing, database, and spreadsheet software. * Facilitates and maintains positive and collaborative communication between Auxiliary Services, Aramark, and internal and external departments, agencies, office, and organizations (i.e., Fire Marshal, Kerrville Police department, EMS and other city/county entities, etc.). * Maintain event schedule of all campus spaces including fields, meeting rooms, dining rooms, classrooms and outdoor areas using the university's campus scheduling software (Astra). More specifically event spaces include but not limited to_The Hill Property, The Weston House (Kerrville Hills Winery), Trailhead Beer Garden (Pint and Plow - Kerrville, Texas) and other contracted facilities such as Tivy Stadium and the Hill Country Youth Event Center. * Ensures inspection, inventory, maintenance, repair, refurbishment and replacement of all assigned furnishings and equipment. * Evaluates operational procedures/policies and develops and implements new strategies for designated area. * Works with Director and the Assistant Directors to build and enhance business relationships in the community, and represents the University at local, regional, and national events. * Serves on appointed University committees, providing expertise and insight for university initiatives. * Collaborates with Campus Operations regarding facility improvements, renovations, and routine maintenance. Fosters cooperative work environment. * Meet quarterly revenue goals set forth by the annual operating budget. * Coordinate with the Director, Assistant Directors, and clients to market event space rentals, summer camps, as well as bringing in new clients in. * Will dress appropriately when job expectations are required, during an event as manager on duty or for set ups to ensure safety standards are met. * Work with Director and the Assistant Directors on communications, logistic, layouts and general knowledge of the events with the contracted food and beverage services including concessionaires. * Maintains the use and operation of audio and visual equipment in CCAC ballrooms and coordinates with Information Technology Systems, ITS, on the maintenance and operation of other event spaces on campus. OTHER FUNCTIONS * Ensures the Schreiner University Service Standards are always met in each essential function of the Auxiliary Services components. * Represents the University with community service groups and various professional associations. * Contributes to team effort by accomplishing related results as needed. Act as liaison to departments, campus administration and outside agencies. * Maintains University safety rules. * Other duties as assigned. EDUCATION EXPERIENCE AND SKILLS REQUIRED * Bachelor's Degree in Business Administration or related field preferred. * Four years progressively responsible, professional experience related to area of assignment, including two years of lead or supervisory experience. * Demonstrated organizational skills and ability. * Experienced in Microsoft Office Suite programs. * Ability to clearly communicate verbally and in written form. * Professional demeanor on phone, ability to politely manage a variety of customers. * Ability to learn quickly and with minimal guidance. * Must have a valid Texas driver's license, related insurance, and safe driving record ADDITIONAL QUALIFICATIONS * Convey information clearly and accurately. * Strong computer skills. * Open to a variety of people/experiences. * Ability to work nights and weekends. * Can think critically and solve problems efficiently. * Understands the importance of "a polished product" Apply for Job

MARA's culture is built on core values that guide everything we do: Set a New Standard, Lead With Action, Defy the Odds, and Trust Each Other. These values shape a workplace where challenges are met with action and progress is constant, creating an environment where people and ideas thrive. MARA's leadership emphasizes accountability, reliability, and collaboration across field and corporate teams, fostering strong alignment between operations, HR, and compliance. Leaders focus on setting clear expectations, training and development, and rewarding dependable performance. Hear more about our culture here: ************************************************* MARA Hiring Event Friday, November 21st from Noon - 6:00 PM The Hampton Inn in Guymon (1202 NE 6th St, Guymon, OK 73942) Multiple opportunities for Technicians and Supervisors: Competitive pay starting at $24 an hour plus overtime 100% company paid health insurance benefits for you and your family Highly engaged team with great leadership Two shifts available: 12-hour day or 12-hour night Miner Technician I: Responsible for maintaining and repairing mining equipment, ensuring efficient operations in compliance with safety standards. Troubleshooting and implementing preventive maintenance procedures will be key aspects of the role. Shift Lead: Responsible for overseeing daily operational activities and ensuring production goals are met efficiently, safely, and in compliance with company standards. This position plays a key leadership role in coordinating team members, maintaining workflow, and supporting a culture of safety, quality, and continuous improvement.

Under general supervision, this position involves manual work performing such duties as setting up and breaking down all setups on campus, both internal and external events, working rotating weekends, and assisting in the completion of maintenance work orders. CHARACTERISTIC DUTIES AND RESPONSIBILITIES: Work directly with Physical Plant assistant to get setup and breakdown information for the University's events. Ensures that all departments have what they need for their events. Has a secondary function to complete work orders that include but are not limited to plumbing, HVAC, and electrical work. Will periodically will have to snake toilets, jet plumbing lines, and complete other work directed by supervisor. Remove obstructions such as trees and brush from right of way. Load and unload trucks. Move office and dormitory furniture or other heavy equipment and materials between offices and buildings as required. Carry tools and equipment to and from storage and work areas. Collect, load and haul trash. Move furniture, tables, chairs, podiums, and barbecue equipment for special events. Pick up trash from lawns and/or walkways. Comply with departmental safety procedures. Perform other duties as assigned by immediate supervisor. SUPERVISION RECEIVED: Incumbent follows established work routines with periodic checks for performance. Supervisor advises incumbent when work is unsatisfactory and takes appropriate steps for resolution within established procedures. SUPERVISION EXERCISED: No supervisory responsibility. Qualifications POSITION QUALIFICATIONS/SPECIFICATIONS: Ability to follow oral and written directions. Prior experience in a related position and valid driver's license required. Must be able to lift/push/pull/carry up to or more than 80 pounds. May be required to wear protective clothing. May be exposed to chemical, mechanical or electrical hazards. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.