Customer Service Specialist jobs at University of Tennessee

Job Responsibilities: Proofreaders shoulder the initial editing burden by reviewing creative content across a variety of media and industries. Responsibilities depend on the employer's needs and sometimes may expand into producing copy and improving processes. Current job opportunities frequently list the following duties for proofreaders: Proofread Written And Digital Work Product-Proofreaders do exactly what their job title suggests: they proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Proofreaders review and markup written work, such as marketing materials (brochures and flyers) and internal documents. Proofreaders also proof digital communications and correspondence, including emails, press releases, and website text. Crosscheck References and Data-Proofreaders are tasked with ensuring the accuracy of content. They verify the accuracy of all referenced facts (e.g., dates, pages, values) and double-check cross-referenced materials (e.g., websites, newspapers). Proofreaders may also be required to maintain source and reference logs to support their work. Review Output for Consistency-Proofreaders also review content with an eye towards campaign, product, or brand consistency. Accordingly, proofreaders are familiar with company-wide work to maintain consistency. Collaborate with Team Members -Proofreaders, working as part of a larger editing team, attend team meetings, provide constructive editorial input, and communicate with team members to effectuate consistent, accurate, and high-quality work product. Improve Editing Processes-Proofreaders are often asked to suggest process improvements. Through their daily exposure to copy and procedures, proofreaders can evaluate and recommend changes to create efficiencies. Job Skills: Proofreaders love the little details, and it shows in their work. The best proofreaders take pride in the quality of their product and are enthusiastic members of the editing team. Along with a bachelor's degree, proofreaders bring the following skills to the editing table: Writing and editing - proofreaders that write well, edit well. So it should be no surprise that successful proofreaders are talented writers. And with good editing comes good proofreading. Proofreaders also are fluent in proofreading symbols, which remain relevant, notwithstanding Word's ubiquitous track changes Computer proficiency - proofreaders work extensively on digital content and word processing software. As print media continues to decline, proofreaders will develop their computer skills to complete their job Detail oriented - a proofreader's attention to detail is the centerpiece of his or her suite of editing qualities. Whether on paper or on screen, a proofreader needs to have a knack for catching the most trivial of errors, along with those most glaring Quick reader - with deadlines always around the corner, proofreaders read and edit quickly without sacrificing quality Resourcefulness - while crosschecking and verifying data, proofreaders track down the appropriate resources and address questions or issues in the copy that might require additional research. When faced with these hurdles, proofreaders know where to find answers to get the project to the finish line Multitasker - proofreaders are expected to manage and prioritize multiple projects at once. These priorities may change from day to day, so proofreaders are both flexible and persistent in their pursuit of the perfect copy

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. In addition to our proficiency in traditional oil and gas operations, we are deeply committed to promoting renewable energy sources. Recognizing the importance of sustainable practices, we actively invest in and develop renewable energy projects, harnessing the power of wind, solar, and other clean energy sources. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Job Description OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representative-coordinating payments and transactions with partners and associates across your designated region. This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment. Key Responsibilities Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution. Manage collections and overdue payments, including negotiating payment plans and settlements. Review and analyze account receivable reports to identify trends, risks, and areas for improvement. Communicate with clients regarding outstanding balances, offering clear and compliant payment solutions. Develop and implement strategies to improve collection efficiency and minimize delinquency rates. Collaborate closely with internal teams, including Sales and Accounting, to resolve client issues and enhance satisfaction. Maintain accurate and up-to-date customer records, including payment logs and communication histories. Meet or exceed monthly collections and reconciliation targets while ensuring high service quality. Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates. Verify and process payment instructions, ensuring timeliness, accuracy, and full compliance with company protocols. Prepare and distribute payment notices, confirmations, and remittance details. Investigate and resolve payment discrepancies and transaction-related errors. Uphold confidentiality, transparency, and compliance across all customer and partner transactions. Requirements Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations. High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred. Proven ability to manage financial documentation and client correspondence with accuracy. Excellent communication, negotiation, and relationship management skills. Strong analytical and problem-solving abilities with high attention to detail. Sound knowledge of Escrow laws and financial compliance frameworks. Ability to work independently and remotely, maintaining consistent productivity and professionalism. Qualifications Excellent customer service orientation and interpersonal communication. Financial acumen and familiarity with reconciliation, invoicing, and payment processing. Strong organizational and time management abilities. Integrity, reliability, and discretion when handling confidential financial information. Proven teamwork and adaptability in dynamic environments. Additional Information We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

OranjeBor Energie BV is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry. At OranjeBor Energie BV, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship. Our company name, OranjeBor Energie BV, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. This is a remote position and in this role, you will be responsible for providing exceptional customer service and support, while also handling account receivables and collections from delinquent clients. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and maintaining positive client relationships. Responsibilities: 1. Customer Support: - Respond promptly to customer inquiries via phone, email, or live chat, addressing their concerns and providing accurate information. - Assist customers in troubleshooting product or service-related issues, guiding them through the resolution process. - Ensure timely and effective resolution of customer complaints, escalating complex issues to the appropriate departments when necessary. - Maintain a high level of product knowledge to effectively address customer inquiries and provide appropriate solutions. 2. Account Receivables and Collections: - Monitor and manage accounts receivables, ensuring accurate and timely invoicing to clients. - Follow up with customers regarding outstanding payments, providing friendly reminders and facilitating the collection process. - Collaborate with the finance team to resolve any billing discrepancies or disputes, ensuring prompt resolution and maintaining positive client relationships. - Utilize collection software and tools to track and document all collection activities, maintaining accurate and up-to-date records. 3. Relationship Management: - Build and maintain strong relationships with clients, serving as their primary point of contact for all customer support and account-related inquiries. - Proactively identify opportunities to enhance customer satisfaction and loyalty, providing personalized assistance and tailored solutions. - Collaborate with cross-functional teams, including sales and product development, to address customer needs and improve overall customer experience. Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. We offer competitive compensation and benefits packages, along with opportunities for growth and development within our dynamic organization. If you are passionate about delivering exceptional customer service and possess the skills required for this role, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience. Qualifications - High school diploma or equivalent; bachelor's degree preferred. - Previous experience in customer support or a related field is highly desirable. - Strong communication skills, both written and verbal, with the ability to effectively convey complex information to customers. - Excellent problem-solving and decision-making abilities, with a keen attention to detail. - Proficiency in using customer support software and tools. - Familiarity with accounting principles and practices is a plus. - Ability to work independently and in a team-oriented environment. - Exceptional time management and organizational skills, with the ability to prioritize tasks effectively. Additional Information Flexible work hours Company-sponsored events Paid volunteer days Educational opportunities Remote work options Commuter benefits

Full-time Description Who We Are Outward Bound USA (OBUSA) is a national non-profit educational organization in the United States, in operation for more than 60 years. Outward Bound's mission is to change lives through challenge and discovery. While ambitious and bold, our vision is a more resilient and compassionate world, with more endurance in response to change and more courage in the face of challenge. Outward Bound programs provide increased access for today's youth to develop social emotional skills and build their capacity to navigate the future with confidence, compassion, and curiosity. Programs are far-reaching - inside city and suburban classrooms and outside in rugged backcountry settings - lasting anywhere from one-day to an entire semester. Outward Bound staff are positive, fun, passionate, mission-driven change makers who uphold a high standard for quality and commitment to our students. We strive to provide educational experiences that are inclusive and relevant for all participants and are committed to organizational improvement in support of an equitable and just society. Position Impact Outward Bound USA aims to support, amplify, and grow the capacity of our regional schools, where students are prepared with 21st-century skills to be ready for work, life, and civic leadership in an evolving world. Our work is guided by an unwavering commitment to our students, equity, adventure, and safety. Guided by a strategic Vision for Impact 2030 between 2023 and 2030, OBUSA supports this work through targeted initiatives designed to: create new and expanded capacity in regional schools by positioning OB as an educational partner to parents, schools, and corporations; accelerate access to the outdoors for underrepresented communities; provide a leading-edge research and development engine that will continuously improve program outcomes; and cultivate a workplace that attracts, develops, and retains the best outdoor educators and administrative professionals in the US. Reporting to the Customer Success Manager, Customer Service Specialists are often the face of someone's first interaction with Outward Bound. By providing excellent customer service and displaying expertise in assisting customers with course selection and other inquiries, the Customer Service Specialists create a positive brand image in the marketplace that, ideally, generates positive feedback and conversation about the excellent service we provide. Our Culture As a leading non-profit educational organization, Outward Bound is designed to embrace challenges. We engage in organization-wide continuous improvement and cultivate a workplace that attracts top talent-like you. This role becomes part of a collaborative organization that is rich with talent, connection, and teamwork, contributing to the expansion of our mission nationwide. Thriving here takes compassion, a learning mindset, and a deep desire to do meaningful work to achieve our goals. At Outward Bound, we are crew, not passengers. Everyone is on the crew, and we all contribute. We share success and view challenges as opportunities. From the office to the wilderness, we grow together. You belong here. Key Functions and Responsibilities Provide excellent customer service Demonstrate expertise in assisting customers with course selection across all product lines, applications, and college credit and scholarships where applicable. Remain up to date on all course offerings, program locations, policies and procedures, and onboarding FAQs. Communicate key consumer insights back into the organization to support learning and development. Effectively address customer concerns during early onboarding. Steward alumni inquiries and redirect them to the appropriate department. Ensure a seamless handoff between national and regional admissions teams Qualify inbound sales leads for handoff to regional schools. Log and report on interactions that will help improve systems and CRM data. Coordinate with regional schools and assist with student transfers when necessary. Execute tactics throughout the full sales cycle. Identify qualified leads, nurture non-qualified leads, pitch, and close Actively manage the list of prospects and report on progress. Utilize tools and technology to scale the scope of lead management. Provide ongoing quality assurance across Outward Bound websites and CRM (Salesforce). Represent the organization at occasional national student recruitment and outreach events such as national gap year fairs, summer program fairs, and school counselor conferences. Engage in outbound communications and relationship-building with key audiences, including gap year associations, school counselors, and educational consultants. Requirements Competencies Cultural Competence: Recognizes and values cultural commonalities and differences. Collaboration: Works effectively as part of a team and contributes to shared goals. Communication: Communicates clearly and effectively in routine situations. Conflict Management: Manages conflict in basic, low-stakes situations, and seeks support from a supervisor when needed. Self-Management: Sets and follows through on basic goals independently and manages more complex goals with guidance and support. Organizational Knowledge: Demonstrates a foundational understanding of the organization and how it functions. Problem Solving: Identifies, understands, and solves basic problems; seeks support for more complex issues. Equanimity: Maintains composure and effectiveness when handling routine stress. Technical Savvy: Demonstrates foundational technical knowledge and actively seeks guidance to build skills in relevant tools and systems. These competencies contribute to the incumbent's effectiveness in meeting the role's demands and supporting organizational goals. Education and Work Experience 2+ years of experience in customer service or a relevant customer-facing role. Proficiency using customer relationship management (CRM) software, such as Salesforce, for lead tracking and documentation. Proficiency with the Microsoft Office suite for general correspondence and reporting. Spanish language skills are a plus. Location and Physical Requirements Permanent work authorization in the United States is required. This is a remote position. We welcome applications from candidates located in the following states: AZ, CO, CT, FL, IA, ID, IL, IN, MA, MD, ME, MI, MN, NC, NM, NY, OR, PA, VT, and WA. Travel of up to 20 days per year is required for in-person conferences, meetings, and collaboration sessions. This role is primarily desk-based and computer-focused. Occasional light lifting (e.g., files or materials) may be required. Ability to work at a computer for extended periods, including repetitive motions such as typing, and sufficient visual acuity to read and analyze data on a screen. Compensation & Benefits Hourly Range: $19.23 - $22.50 per hour (equivalent to approximately $40,000 - $46,800 annually for a 40-hour workweek). In addition to base pay, OBUSA offers a quarterly team commission program that rewards collective success. OBUSA offers a competitive benefits package, including medical, dental, and vision insurance; short- and long-term disability; life insurance; and a retirement plan with employer match. OBUSA offers paid time off (PTO), 10 federal holidays, and paid time off during the last week of the year. In the interest of transparency and pay equity, candidates can expect offers to fall within the lower third of the posted range. Applications (including a cover letter and resume) can be addressed to Rachel Lasky, Customer Success Manager. Position closes January 2, 2026. Outward Bound USA (OBUSA) is an equal opportunity employer and values the inclusion and collaboration among employees of diverse backgrounds and experiences. OBUSA prohibits discrimination against, and harassment of, any employee or applicant for employment because of race, color, religion, sex, gender, pregnancy, genetic information, ethnic or national origin, sexual orientation, marital status, familial status, military or veteran status, qualified individuals with a disability on the basis of the disability, or any other category which may be protected under applicable state or federal law. Outward Bound USA also promotes respect for all people and will not tolerate harassment based on any of these characteristics nor on differences based on gender identity or expression. As we strive to reflect the communities we serve; people of color are strongly encouraged to apply. Salary Description $19.23 - 22.50 (+ up to $6000 in commission/year)

Jobs for Humanity is collaborating with YUPRO Placement to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: YUPRO Placement Job Description HR Service Representative This is a contract opportunity. This is a 100% remote opportunity (EST hours). About this position We're seeking an HR Service Representative to join our HR Shared Services team, serving as a primary resource for U.S. and Puerto Rico Associates. You will provide accurate information regarding company HR policies and procedures while ensuring compliance with organizational, state, and federal guidelines. This role requires handling inquiries related to benefits, paid time off, leaves of absence, HR system navigation, and employment verifications. The ideal candidate will provide professional, confidential, and high-quality customer service while escalating complex issues to internal HR resources as needed. Job Responsibilities Respond to inquiries via phone, email, and ad hoc reports regarding HR policies, benefits, and leaves of absence. Assist Associates and Managers with navigating HR systems. Document call summaries and process transactions in the case management system. Escalate complex issues to HR Specialists, SMEs, CoEs, or HRBPs as required. Ensure compliance with all business, state, city, and federal regulations, including ERISA and legislative Sick Policies. Cross-train to support business needs and perform special projects as assigned. Serve as the primary contact for HR Regional Office and Distribution Center HR administrators. Maintain confidentiality and apply privacy requirements in all interactions. Skills/Requirements 1-2 years of related experience preferred; entry-level candidates with relevant internships may apply. Comfortable handling a high volume of incoming calls while documenting details accurately. Strong communication, organizational, and interpersonal skills. Exceptional customer service, follow-through, and ability to handle difficult interactions. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Knowledge of HR policies, procedures, and systems. Ability to multitask, work in a fast-paced environment, and remain flexible. Ability to retain knowledge, utilize resources independently, and work under pressure. Preferred Experience HR Representative or Customer Service Representative in a large, fast-paced service environment. Additional Information Contract with potential to convert to permanent Pay Range Pay rate: $19/hour YUPRO Placement is the nation's leading skills-first placement firm, placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract assignments. We represent clients who support inclusive, skills-first hiring practices. YUPRO Placement is an equal opportunity employer.

We are seeking a highly motivated and customer-centric individual to join our growing team as a Remote Call Center Agent. providing our clients with accurate and valuable insights to help them make informed business decisions. As a Remote Call Center Agent, you will be responsible for handling inbound and outbound calls from our clients, conducting surveys and gathering feedback, and providing exceptional customer service. Your main goal will be to ensure customer satisfaction and help our clients gather valuable information to improve their business strategies. Key Responsibilities: - Handle inbound and outbound calls from our clients in a professional and courteous manner - Conduct surveys and gather feedback from customers on various products and services - Collect and record accurate data from each call to provide detailed reports to our clients - Provide exceptional customer service and address any concerns or questions the customer may have - Meet daily call quotas and ensure quality standards are met - Continuously update and maintain client databases with accurate and relevant information - Collaborate with team members and other departments to identify and solve customer issues - Keep updated on new products and services to effectively communicate information to customers Qualifications: - High school diploma or equivalent - Proven experience in a customer service or call center role - Excellent communication skills, both verbal and written - Strong problem-solving and multitasking abilities - Ability to work independently and in a team environment - Proficient with computers and technology (Microsoft Office, CRM software) - Availability to work flexible schedules including evenings and weekends - Strong work ethic and self-motivated - Experience in market research or surveying is a plus but not required Why work for us? - Work from the comfort of your own home - Competitive salary and performance-based bonuses - Opportunities for career growth and development - Comprehensive training and support from our knowledgeable team - Fun and positive work environment - Be part of a growing and innovative company in the market research industry Apply now and join our team of passionate and driven individuals at Flourish Research. Grow with us and help our clients thrive! Additional Information All your information will be kept confidential according to EEO guidelines.

Benefits: Employee discounts Free food & snacks Free uniforms Customer Service Associate - Workout Anytime 24/7 Join one of the fastest-growing fitness franchises in America - Workout Anytime 24/7, recently ranked among Entrepreneur's Top 500 Franchises for 2024! If you're friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values ATTITUDE, CARE, and EXCELLENCE. As a Customer Service Associate, you'll be the first impression of our club - delivering great service, assisting members, and supporting daily operations in a fun, positive environment. We Offer Training and mentorship from industry experts Flexible scheduling based on club needs and your availability Continued education and professional development resources Free Workout Anytime membership Workout Anytime attire provided Bonus and incentive programs Team-building events and employee recognition programs Supportive, non-smoking, health-focused environment Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program Key Responsibilities Greet all members and guests warmly, providing a friendly and professional first impression. Check in members, verify accounts, and assist with membership questions or updates. Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm. Schedule new members for their initial Success Sessions to help launch their fitness journey. Provide information about club services, amenities, and promotions. Process membership enrollments, upgrades, and billing inquiries accurately. Maintain the front desk, lobby, and gym floor to company cleanliness standards. Support sales and marketing efforts, including local outreach and promotional events. Handle phone calls, emails, and in-person inquiries with prompt and professional communication. Monitor club access and follow company safety and security procedures. Assist team members with operations, cleaning, and light maintenance tasks as needed. Uphold all Workout Anytime policies, member privacy, and brand standards. Qualifications Strong communication and customer service skills Positive, energetic ATTITUDE with a passion for helping people Previous experience in hospitality, retail, or fitness preferred Comfortable working with computers, POS systems, and scheduling tools Reliable, punctual, and organized with strong attention to detail Availability to work a flexible schedule including evenings, weekends, and some holidays Physical Requirements Ability to stand or walk for extended periods Light lifting (up to 50 lbs) for occasional cleaning or stocking duties Comfortable working in an active gym environment All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company Benefits Free gym membership Competitive hourly pay with opportunities for advancement Performance incentives and sales bonuses Workout Anytime branded attire provided On-site training and access to the Workout Anytime career development path Supportive team culture focused on personal growth and EXCELLENCE Join Our Team If you're dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on ATTITUDE, CARE, and EXCELLENCE. Compensación: $15.00 - $17.00 per hour ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff. Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual. Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team. Strategic Drivers Think Big Keep It Simple Do It With Integrity

Jobs for Humanity is collaborating with Upwardly Global and with Morris Insurance Agency to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Morris Insurance Agency Remote Call Center Agent Job Type: Full-time Location: Athens, GA 30601 Organization: Morris Insurance Agency LLC Job Rating: 3.8 out of 5 stars Profile Insights Find out how your skills align with the Skills Do you have experience in Microsoft Office? Yes / No Education Do you have a High school diploma or GED? Yes / No Job Details Here's how the job details align with your profile. Full Job Description We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you! Major Responsibilities: Answering incoming calls and responding to customer inquiries Making outbound calls to follow up on customer requests Providing information about products and services Resolving customer complaints and issues Documenting all interactions in the call center software Qualifications: High school diploma or equivalent Previous experience in a customer service role preferred Excellent communication skills, both verbal and written Ability to work independently and as part of a team Proficiency in Microsoft Office and call center software If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!

Benefits: Employee discounts Free food & snacks Free uniforms Training & development Customer Service Associate - Workout Anytime 24/7 Join one of the fastest-growing fitness franchises in America - Workout Anytime 24/7, recently ranked among Entrepreneur's Top 500 Franchises for 2024! If you're friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values ATTITUDE, CARE, and EXCELLENCE. As a Customer Service Associate, you'll be the first impression of our club - delivering great service, assisting members, and supporting daily operations in a fun, positive environment. We Offer Training and mentorship from industry experts Flexible scheduling based on club needs and your availability Continued education and professional development resources Free Workout Anytime membership Workout Anytime attire provided Bonus and incentive programs Team-building events and employee recognition programs Supportive, non-smoking, health-focused environment Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program Key Responsibilities Greet all members and guests warmly, providing a friendly and professional first impression. Check in members, verify accounts, and assist with membership questions or updates. Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm. Schedule new members for their initial Success Sessions to help launch their fitness journey. Provide information about club services, amenities, and promotions. Process membership enrollments, upgrades, and billing inquiries accurately. Maintain the front desk, lobby, and gym floor to company cleanliness standards. Support sales and marketing efforts, including local outreach and promotional events. Handle phone calls, emails, and in-person inquiries with prompt and professional communication. Monitor club access and follow company safety and security procedures. Assist team members with operations, cleaning, and light maintenance tasks as needed. Uphold all Workout Anytime policies, member privacy, and brand standards. Qualifications Strong communication and customer service skills Positive, energetic ATTITUDE with a passion for helping people Previous experience in hospitality, retail, or fitness preferred Comfortable working with computers, POS systems, and scheduling tools Reliable, punctual, and organized with strong attention to detail Availability to work a flexible schedule including evenings, weekends, and some holidays Physical Requirements Ability to stand or walk for extended periods Light lifting (up to 50 lbs) for occasional cleaning or stocking duties Comfortable working in an active gym environment All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company Benefits Free gym membership Competitive hourly pay with opportunities for advancement Performance incentives and sales bonuses Workout Anytime branded attire provided On-site training and access to the Workout Anytime career development path Supportive team culture focused on personal growth and EXCELLENCE Join Our Team If you're dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on ATTITUDE, CARE, and EXCELLENCE. Compensation: $14.00 - $17.00 per hour ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024! Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. Mission To provide a friendly, convenient, life-changing journey with passion. Vision To reshape the fitness community where everybody aspires to be the best they can be. Values Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff. Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual. Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team. Strategic Drivers Think Big Keep It Simple Do It With Integrity

We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University. Primary Purpose: Delivers exceptional front-line customer assistance and troubleshooting to new and returning patients, students, parents, and staff, addressing inquiries or issues regarding admissions, enrollment, registration, financial aid, student records, patient care activities, accurate appointment scheduling and pre-registration services to achieve first contact resolution. Job Category: Non-Exempt Hiring Range: 18.25 Pay Basis: Hourly Subject to Grant Funding? No Essential Job Functions: 1. Supports achievement of key metrics ensuring delivering of a seamless, exceptional student and patient experience across a broad range of processes, applications and customer touch points including voice, email, web chats, texts, and faxes. 2. Helps the Admissions, Enrollment, Registration and Financial Aid processes to address student's reason(s) for their inquiry, answer questions, and assist with students in obtaining services needed. 3. Uses ERP and/or CRM systems to review prospective and current student records to help identify steps and documents needed to assist students in the enrollment and registration process. 4. Provides general information on academic procedures and processes such as student onboarding, academic advising next steps, testing, and academic and financial holds. 5. Leads students through enrollment processes including, but not limited to web registration, create account and program application, FAFSA, accessing email, transcript requests, setting up payment plans, accessing tax documents, registering for testing, new student informational sessions, and enrollment verifications. 6. Instructs students on navigating student portal to execute self-service actions; reviews for completeness submitted forms and paperwork required to complete steps in processes related to registration, advising, and financial aid. 7. Routes and re-routes students to appropriate campus office and personnel, e.g., Financial Aid, Academic Advisors, Registrar, and Business Office for more in-depth information, assistance, and problem resolution. 8. Schedules patient appointments for both primary and specialty care physician visits in accordance with established clinical and insurance requirements to improve access and care coordination. 9. Accesses Electronic Medical Records (EMR) to complete scheduling and registration, confirm appointments, verify information, answer inquiries, and resolve user issues in accordance with established protocols to ensure patient safety, compliance, and departmental policies and procedures. 10. Identifies patient's liability, out of pocket expenses, and advise patients of past due balance. 11. Coordinates referrals and insurance requirements by obtaining and/or confirming patient information to ensure the patient receives maximum benefits for services. 12. Assures regulatory and compliance requirements follow local payor coverage determinations. 13. Ensures accurate pre-appointment registration. 14. Explains policies, procedures, or services to patients using medical or administrative knowledge. 15. Refers patients to appropriate health care services or resources. 16. Ensures compliance with university and departmental policies and procedures as it relates to personal information, adherence to Health Insurance Portability and Accountability Act (HIPAA) to always safeguard protected personal and health information (PHI). 17. Uses telephony software to answer, coordinate, track, and monitor interactions across multiple channels of communication. 18. Refers patients to appropriate health care services or resources; refers unresolved customer grievances to designated departments for further investigation. 19. Checks to ensure that appropriate actions were taken to resolve customers' problems. 20. Demonstrates University's core values and service values in all interactions. 21. Completes special projects as assigned. 22. Performs other duties as assigned or required. Job Requirements: Required Knowledge, Skills, & Abilities: Knowledge: 1. Customer and Personal Service - General knowledge of principles and processes for providing customer and personal services. 2. English Language - General knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 3. Clerical - Working knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology. 4. Computers and Electronics - Working knowledge of electronic equipment and computer hardware. Skills: 1. Complex Problem Solving - Proficient skills in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 2. Active Listening - Proficient skills in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 3. Speaking - Proficient skills in talking to others to convey information effectively. 4. Service Orientation - Proficient skills in actively looking for ways to help people. 5. Social Perceptiveness - Basic skills in being aware of others' reactions and understanding why they react as they do. 6. Time Management - Proficient skills in managing one's own time and the time of others. 7. Self-Direction - Proficient skills in motivating oneself to work independently, as well as working well within teams. Abilities: 1. Oral Comprehension & Expression - The ability to listen to, understand, and communicate information and ideas presented through spoken words and sentences so others will understand. 2. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 3. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. 4. Written Comprehension & Expression - The ability to read, understand, and communicate information and ideas in writing so others will understand. Physical Requirements and Working Environment: 1. Speech Recognition - Must be able to identify and understand the speech of another person. 2. Speech Clarity - Must be able to speak clearly so others can understand you. 3. Near Vision - Must be able to see details at close range (within a few feet of the observer). 4. Travel - Must be able to travel on a daily and/or overnight basis. 5. May be required to work nights or weekends. 6. May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties. 7. May be required to accomplish job duties using various types of equipment/supplies, to include but not limited to pens, pencils, and computer keyboards. Required Certifications/Licensures: Required Education: High School Diploma or Equivalent Major (if required: Required Experience: One (1) year of customer service experience. Preferred Qualifications: 1. Associate or Bachelor's degree. 2. One year of customer service experience in higher education, student services, and/or healthcare, or closely related experience. 3. Knowledge of all academic and Title IV programs, policies and procedures including institutional policies and federal and state regulations. 4. Experience using Banner, Recruit and/or Avaya systems. 5. Knowledge of medical terminology and terminology used by insurance and managed care health plans. 6. Knowledge of Health Insurance Portability & Accountability Act (HIPAA). 7. Experience using NextGen and/or Avaya systems. 8. Bilingual Proficient in English and Spanish. Is this a safety sensitive position? No Background Screening Required? Yes Pre-Employment Conditions: Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

Job DescriptionDescription: Client Relations Delinquency Resolution Specialist Knoxville, TN | Full-Time Join a team where performance pays off! About the Role Are you competitive, goal-driven, and motivated by helping people get back on track? We're looking for energetic communicators to join our team as Client Relations Delinquency Resolution Specialists! In this role, you'll be the voice that creates solutions. You'll speak with borrowers who are past due and work with them to bring their accounts current through professional negotiation, clear communication, and a problem-solving mindset. What You'll Do Make outbound calls & take inbound calls from borrowers who are behind on payments Help customers find real solutions by negotiating payment arrangements Overcome objections with confidence and empathy Use scripts, tools, and account info to provide accurate support Stay sharp on loan rules, compliance, and system updates Meet and exceed performance goals for cure rates, quality, and urgency Maintain strict confidentiality and data security standards (5C access level) Follow assigned schedules (with flexibility for business needs) Be a positive, professional teammate who contributes to a winning culture What You Bring Strong communication and negotiation skills Persistence, resilience, and confidence under pressure Coachability - you're hungry to learn and improve Professionalism and empathy in every conversation Dependable, flexible, and committed to team success If you like working in a fast-paced environment where your effort drives your results… you'll love it here! Why You'll Love Working with Us Performance-focused culture - you WIN when the team WINS Certification and annual training to keep you growing High-trust environment that values accuracy, integrity, and customer care Supportive leadership and a team that celebrates success together Opportunities for cross-training and career growth Schedule Flexibility is important! Shifts may include evenings, weekends, and occasional overtime during peak demand - because our customers count on us. Ready to build your career and make a real impact? Apply today and become a key player on a team that drives results! Come Grow with Us! Requirements:

Apply Description General Purpose of Job This position is responsible for, but not limited to, the recovery of delinquent accounts by placing outbound calls and handling inbound calls from borrowers who are past due. The primary objective is to collect outstanding balances by negotiating payment arrangements, overcoming objections, and securing commitments to resolve delinquency. Agents will follow established call scripts and use account information and internal systems to effectively resolve delinquent accounts in accordance with company standards and regulatory requirements. Successful agents must demonstrate strong negotiation skills, persistence, and the ability to manage difficult conversations professionally. The position demands a results-driven approach, with a strong focus on cure rates, call quality, urgency, and compliance. Agents are also expected to contribute to a high-performance team environment while maintaining the highest levels of accuracy, integrity, and customer service. Key performance metrics will be closely monitored, and all agents are expected to meet or exceed these standards. Failure to meet performance expectations may result in the removal from the position. Duties and Responsibilities (Daily and Monthly) Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with customers, clients, co-workers, and management. Responsible for the security of workstation and work area regarding the confidentiality of the data and the systems. The position requires a 5c level access to Edfinancial' s information system. All employees are expected to represent the company and its interests in a positive, professional manner inside and outside of the corporate environment. Maintain a high-level of knowledge of all loan phases, from pre-loan thru pay-off, including ability to analyze complex and detailed information regarding customers invoice, payment, and loan status questions; maintain knowledge of federal and regulatory issues, and Edfinancial rules and regulations. Maintain certifications for specialized training and complete annual refresher courses in each topic. Based on company needs, employees may be crossed trained in specialty queues within the department as well as during peak times within other areas of the organization. Remain up to date on system enhancements and changes to determine best way to assist borrowers. Adhere to assigned schedule to assist with outbound calls, Inbound calls, incoming chats, emails, or a combination of skills. Ensure that department goals and expectations are met on a daily and monthly basis. Be proactive and discuss with management strategies to improve job performance. Read the training materials and utilize resources provided by department and company. Dependability is prioritized. Scheduling will be based on business needs, and flexibility is required. Shifts may include evenings, weekends, and overtime as necessary to support operational demands. Other duties deemed necessary.

Client Relations Delinquency Resolution Specialist Knoxville, TN | Full-Time Join a team where performance pays off! About the Role Are you competitive, goal-driven, and motivated by helping people get back on track? We're looking for energetic communicators to join our team as Client Relations Delinquency Resolution Specialists! In this role, you'll be the voice that creates solutions. You'll speak with borrowers who are past due and work with them to bring their accounts current through professional negotiation, clear communication, and a problem-solving mindset. What You'll Do * Make outbound calls & take inbound calls from borrowers who are behind on payments * Help customers find real solutions by negotiating payment arrangements * Overcome objections with confidence and empathy * Use scripts, tools, and account info to provide accurate support * Stay sharp on loan rules, compliance, and system updates * Meet and exceed performance goals for cure rates, quality, and urgency * Maintain strict confidentiality and data security standards (5C access level) * Follow assigned schedules (with flexibility for business needs) * Be a positive, professional teammate who contributes to a winning culture What You Bring * Strong communication and negotiation skills * Persistence, resilience, and confidence under pressure * Coachability - you're hungry to learn and improve * Professionalism and empathy in every conversation * Dependable, flexible, and committed to team success If you like working in a fast-paced environment where your effort drives your results… you'll love it here! Why You'll Love Working with Us * Performance-focused culture - you WIN when the team WINS * Certification and annual training to keep you growing * High-trust environment that values accuracy, integrity, and customer care * Supportive leadership and a team that celebrates success together * Opportunities for cross-training and career growth Schedule Flexibility is important! Shifts may include evenings, weekends, and occasional overtime during peak demand - because our customers count on us. Ready to build your career and make a real impact? Apply today and become a key player on a team that drives results! Come Grow with Us!

As the Supervisor - Customer Service, you will supervise a staff of customer service representatives that respond to requests from customers by telephone, walk-ins and/or e-mail and manages the daily workload to ensure required service volume and quality levels are attained. You will train and coach staff in standard policies, procedures, and best practices. You will identify opportunities for operational improvements and implements solutions. Responsibilities: Ensure standard processes and procedures for buying, PO completion, branch & supplier communication, and other areas impacting buying activities Monitor buying activity on a day-to-day basis to identify opportunities to improve working capital/service performance, training, and best-practice sharing; investigate and resolve why buying activities outside of system parameters are taking place Ensure process group is sourcing, editing, pricing and expediting within the company and contractual guidelines Review/distribute all incoming orders (spot buy/replenishment) providing sourcing guidance as needed Follow up in resolving all customer and supplier invoice/credit issues Drive performance objectives set forth in both the customer contract as well as the internal order process Review program performance metrics, margin analysis of his/her programs Participate in all customer/program performance calls Establish relationships with key supplier contacts needed to support process improvement Assists with customer audits and market baskets Work with Group Program and Site Managers to insure savings goals are being met Provides insight on any systems changes that need to occur based on customer demand or requirements Manage PTO and may contribute to performance appraisals of team and interviews and provides input on new team employees Develop, nurture, and grow a focused and motivated team of people with common goals and a strong sense of interdependence for success; ensures all team members are adequately trained following established SOP and SOX controls along with providing all the required training documentations for ISO Represent WESCO management to all internal and external constituencies of the company with a high degree of professionalism and a focus on continuous improvement, while exhibiting and providing the example to others of our shared values of integrity, customer interests first, mutual support, respect for individuals, creativity and diversity Qualifications: High School Degree of Equivalent required; Bachelor's Degree preferred 3 years experience in the customer service field 1 year lead or supervisory experience 3 years of purchasing MRO/Indirect materials experience 3 years of WIS order process, procedures as Buyer CSR/Sr. Buyer CSR Knowledge of purchasing and inventory concepts, practices, and procedures Knowledge of industry including suppliers, customers and competitors Knowledge of business performance measures Strong verbal and written communication skills Strong negotiation skills Strong problem solving skills Strong analytical skills Strong computer skills including purchasing and inventory management systems, programs and reports Ability to exercise judgement Ability to assume leadership

As the Supervisor - Customer Service, you will supervise a staff of customer service representatives that respond to requests from customers by telephone, walk-ins and/or e-mail and manages the daily workload to ensure required service volume and quality levels are attained. You will train and coach staff in standard policies, procedures, and best practices. You will identify opportunities for operational improvements and implements solutions. Responsibilities: * Ensure standard processes and procedures for buying, PO completion, branch & supplier communication, and other areas impacting buying activities * Monitor buying activity on a day-to-day basis to identify opportunities to improve working capital/service performance, training, and best-practice sharing; investigate and resolve why buying activities outside of system parameters are taking place * Ensure process group is sourcing, editing, pricing and expediting within the company and contractual guidelines * Review/distribute all incoming orders (spot buy/replenishment) providing sourcing guidance as needed * Follow up in resolving all customer and supplier invoice/credit issues * Drive performance objectives set forth in both the customer contract as well as the internal order process * Review program performance metrics, margin analysis of his/her programs * Participate in all customer/program performance calls * Establish relationships with key supplier contacts needed to support process improvement * Assists with customer audits and market baskets * Work with Group Program and Site Managers to insure savings goals are being met * Provides insight on any systems changes that need to occur based on customer demand or requirements * Manage PTO and may contribute to performance appraisals of team and interviews and provides input on new team employees * Develop, nurture, and grow a focused and motivated team of people with common goals and a strong sense of interdependence for success; ensures all team members are adequately trained following established SOP and SOX controls along with providing all the required training documentations for ISO * Represent WESCO management to all internal and external constituencies of the company with a high degree of professionalism and a focus on continuous improvement, while exhibiting and providing the example to others of our shared values of integrity, customer interests first, mutual support, respect for individuals, creativity and diversity Qualifications: * High School Degree of Equivalent required; Bachelor's Degree preferred * 3 years experience in the customer service field * 1 year lead or supervisory experience * 3 years of purchasing MRO/Indirect materials experience * 3 years of WIS order process, procedures as Buyer CSR/Sr. Buyer CSR * Knowledge of purchasing and inventory concepts, practices, and procedures * Knowledge of industry including suppliers, customers and competitors * Knowledge of business performance measures * Strong verbal and written communication skills * Strong negotiation skills * Strong problem solving skills * Strong analytical skills * Strong computer skills including purchasing and inventory management systems, programs and reports * Ability to exercise judgement * Ability to assume leadership

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: Support customer base by answering questions, concerns, account inquiries, order entry, as well as handling customer complaints. Monitor customer order reports to assist sales team and customers with order status. Process payments for cash account customers. Research and resolve customer problems, acting as the customer liaison between sales and other departments when necessary. Back-up support to sales counter with walk in and telephone inquiries. Qualifications: High School Degree or Equivalent required Associates' Degree (U.S.)/College Diploma (Canada) preferred 2-4 years of relevant experience Solid interpersonal skills that allow one to work effectively in a diverse working environment Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel, and e-mail #LI-MH1

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** + Support customer base by answering questions, concerns, account inquiries, order entry, as well as handling customer complaints. + Monitor customer order reports to assist sales team and customers with order status. + Process payments for cash account customers. + Research and resolve customer problems, acting as the customer liaison between sales and other departments when necessary. + Back-up support to sales counter with walk in and telephone inquiries. **Qualifications:** + High School Degree or Equivalent required + Associates' Degree (U.S.)/College Diploma (Canada) preferred + 2-4 years of relevant experience + Solid interpersonal skills that allow one to work effectively in a diverse working environment + Able to effectively communicate both verbally and in writing + Able to work well under pressure + Strong attention to detail + Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times + Computer literate, including effective working skills of MS Word, Excel, and e-mail \#LI-MH1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: * Support customer base by answering questions, concerns, account inquiries, order entry, as well as handling customer complaints. * Monitor customer order reports to assist sales team and customers with order status. * Process payments for cash account customers. * Research and resolve customer problems, acting as the customer liaison between sales and other departments when necessary. * Back-up support to sales counter with walk in and telephone inquiries. Qualifications: * High School Degree or Equivalent required * Associates' Degree (U.S.)/College Diploma (Canada) preferred * 2-4 years of relevant experience * Solid interpersonal skills that allow one to work effectively in a diverse working environment * Able to effectively communicate both verbally and in writing * Able to work well under pressure * Strong attention to detail * Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times * Computer literate, including effective working skills of MS Word, Excel, and e-mail #LI-MH1

The Senior Plumbing Specialist II performs advanced plumbing installation, welding, and repair work with minimal supervision. This role involves providing technical guidance and direction to designated personnel, welding activities, and supporting the Plumbing Foreman in managing campus plumbing, sewer, storm sewer, gas, and steam infrastructure. This position is responsible for ensuring the safe and reliable distribution and discharge of utility pipelines on campus, mentoring crew members, and leading work assignments. This role also involves studying blueprints, planning work, and coordinating materials for projects. Required Qualifications Education: High school diploma or GED Experience: Seven (7) years' experience or trade school and experience. (Experience may substitute for trade school education on a year-for-year basis.) Knowledge, Skills, Abilities: Technical knowledge and understanding of plumbing and steam distribution systems and equipment, controls, piping, equipment and related areas of work. Ability to organize, prioritize and perform under extreme pressure in both a public contact and internal departmental capacity. Ability to lead a group of fellow employees in the performance of their duties in a highly technical and sometimes hazardous and hectic environment. Ability to solve technical problems in the installation and repair of plumbing and piping systems and components. Knowledge and skills in use of all welding equipment, plumbing equipment and power tools. Ability to interact with others in an efficient and responsible manner. Ability to read blueprints and determine materials and resources. Strong problem-solving skills and the ability to plan and manage projects effectively. Ability to perform physically demanding tasks associated with plumbing installation and maintenance. This position involves working on campus and may include exposure to various environmental conditions. Other Conditions: Maintain a Valid driver's license. On call 24/7 status on week a month (on rotation) Work Location University of Tennessee - Knoxville, TN Campus This is an on-site position Compensation and Benefits UT market range: MR09 Find more information on the UT Market Range structure here Find more information on UT Benefits here About the Department UT Facilities Services is responsible for the care and keeping of more than 300 facilities and utilities systems in and around Knoxville. As the University of Tennessee Knoxville's largest non-academic department, team members are responsible for facilities maintenance and repair, custodial needs, landscaping and lawncare, utility work, in-house and capital construction projects, facilities planning and design, environmental initiatives, pest control, campus event services, and facilities administration functions for both the flagship campus and the agricultural institute. The Facilities Services staff provides around-the-clock coverage to ensure students, staff, faculty, and fans have a consistent and positive experience every time they step foot on Rocky Top. Perform general plumbing and heating duties, including layout, repair, and installation of various plumbing systems. Perform and understand welding activities related to plumbing. Provide technical guidance and direction to designated personnel and mentor crew members. Lead crews in work assignments and assist the Plumbing Foreman in the layout, pipe fitting, construction, installation, modification, maintenance, and repair of plumbing systems. Assist in the maintenance and repair of the University's plumbing, sewer, storm sewer, gas, and steam infrastructure facilities. Study blueprints, create material take-off lists, and plan work for construction, installation, maintenance, and repair projects. Monitor major renovations and modifications of underground construction, ensuring timely completion of projects. Obtain and manage materials needed for day-to-day work assignments. Report job information to supervision, including updates on ongoing work, repairs, deficiencies, and materials needed. Report and correct any unsafe practices or conditions. Investigate technical problems and determine appropriate solutions. Perform preventive maintenance (PM) on plumbing and steam equipment and systems to ensure optimal performance. Assist other shops and departments on campus as directed to ensure high levels of customer satisfaction.